Apex HR Smart Fitness Scale Model: EFS-A591S-KUS User Manual Questions or Concerns?
MonFri, 9:00 am5:00 pm PST/PDT support@etekcity.com (855) 686-3835 1 Thank you for purchasing the Apex HR Smart Fitness Scale by Etekcity. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new scale!
2 Table of Contents Package Contents
Safety Information Function Diagram Display Diagram VeSync App Setup Using the Smart Scale Maintenance Troubleshooting Warranty Information Customer Support 4 4 5 8 9 10 13 15 17 22 24 3 Package Contents 1 x Apex HR Smart Fitness Scale 1 x USB Type-C Charging Cable 1 x Quick Start Guide
Weight Capacity 400 lb / 180 kg / 28 st Increments 0.1 lb / 0.05 kg Weight Units lb / kg / st Platform Tempered Glass Battery 500mAh Li-ion Battery Input 5.0V500mA (USB Type-C Charging) Auto-Off 3 seconds (after displaying body indexes) Dimensions 11.8 x 11.8 x 1.1 in / 30 x 30 x 2.9 cm Operating Systerm iOS 10.0+ or Android 5.0+
4 READ AND SAVE THESE INSTRUCTIONS Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical This scale should not be used to diagnose or treat any medical condition. Scale data should not be used as a substitute for medical advice from a healthcare professional. This scale uses a harmless electrical current to measure body fat. Consult a healthcare professional before using the smart scale if you use electronic medical equipment such as a pacemaker. 5 General Use Check the scale before using. Do not use the scale if it is damaged in any way. Do not strike or bang on the scale. Do not use the scale if there is a crack on the glass. While tempered glass is stronger and fractures more safely than ordinary glass, it may shatter unexpectedly after developing a slight crack. If you see a crack, contact Customer Support (see page 24). The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement.
To weigh safely and accurately, stand with your feet shoulder-
width apart while on the scale. Do not stand on the edge of the scale or jump on the scale. Avoid standing on the scale for a long period of time, or when not measuring yourself. Do not overload the scale. Maximum weight capacity is 400 lb / 180 kg / 28 st. 6 Keep the scale in a cool area with low humidity. Keep the scale away from heat sources, such as ovens or heaters.
Store the scale in a horizontal position, not a vertical position. This scale is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Handle with care. Not for commercial use. Household use only. SAVE THESE INSTRUCTIONS 7 Function Diagram B A F C D E A. Conductive Areas B. Display C. Weighing Platform D. Reset Button E. USB Charging Socket F. Anti-Skid Padding 8 Display Diagram A B C D E F G I H A. Bluetooth Icon B. Wi-Fi Icon C. Zero-Current Mode D. Baby Mode E. Battery Indicator F. 4 Corners Stability Indicator G. Weight Unit H. I. Weight Measurement 9 VeSync App Setup Note: The VeSync app is continually being improved and may change over time. If there are any differences, follow the in-app instructions. 1. To download the VeSync app, scan the QR code or search VeSync in the Apple App Store or Google Play Store. Note:
This scale uses the VeSync app, not the VeSyncFit app. For Android users, you may need to select Allow to use VeSync. 2. Open the VeSync app. If you already have an account, tap Log In. To create a new account, tap Sign Up. Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your
10 3. Make sure your phone has Bluetooth turned on. 4. 5. Tap +
scale. Note: You can change the name and icon at any time in the smart
11 Creating a User Important: Entering inaccurate information will make the scales measurements less accurate. If you are a new user, you will need to enter physical information
your body metrics. Follow the in-app instructions to create a user
Note: If you dont identify with the available gender options (or are unsure) pick the option that you think best physically matches you. This choice is used for physical measurements, such as body fat percentages. The scale only displays up to 10 user avatars. If there are more than
scale by tapping Members, and then tapping the Choose Members icon. If you need to change your avatar, click your new avatar. in Edit Member, and select Weighing Children Children under 3 years old cannot measure body metrics other than weight. Minors will need a guardians consent to create a VeSync account. 12 Using the Smart Scale Note:
Placing the scale on soft surfaces such as shaggy carpet may cause inaccurate measurements or tipping.
0.4 inches / 10 mm or less.
Step on the scale, then step off. Wait for the screen to display 0.0 before using. Note: You can customize the scales display by selecting Customize Screens in the Device Settings menu. Place dry, bare feet on the scales conductive areas. Continue
scale is connected to the VeSync app, additional metrics
(such as body fat, heart rate, etc.) will show in the app and on the display. 1. 2. 3. 13 Weighing Modes Zero-Current Mode: Turn off the scales electrical current and only provide measurements for weight and BMI. This mode can be helpful for users who are pregnant or who have implanted medical devices, such as pacemakers. Baby Mode: To measure your baby or pet, turn on this mode and follow the in-app instructions for weighing. Baby Mode will not measure other body metrics and will only measure weight and BMI. Switching Units To switch between pounds (lb), stone (st), and kilograms (kg), open the VeSync app and select the weight unit in the Device Settings menu. To see measurements besides weight, you must connect the scale to the VeSync app (see page 10). 14 Maintenance Clearing the Smart Scale
cleared to ensure accurate results. 1. 2. 3.
Step on the scale until digits appear on the display, then step off. [Figure 1.1]
The scale will show C while clearing, then 0.00 when ready
[Figure 1.2].
[Figure 1.1]
[Figure 1.2]
15 Cleaning the Smart Scale Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture. Do not use chemical or abrasive cleaning agents to clean the scale. Charging the Batteries The display will show be charged.
(Low Battery) when the batteries need to 1. Insert the USB charging cable into the USB charging socket. 2. Plug the USB charging cable into a DC 5V adapter and plug into an outlet. You can also plug the cable into a powered USB outlet. 3. The bars of the When completely charged, the
16 Troubleshooting The scale doesnt turn on. The scale may need to be charged. Plug it in and charge for 3 hours. When I stand on the scale or control it through the app, the scale doesnt respond. The scale may need to be reset. Use a safety pin or paper clip to press the reset button next to the charging port.
The batteries are low and may need to be charged. The smart scale doesnt connect to the VeSync app. Make sure your phones operating system is running on iOS 10.0+ or Android 5.0+. Close and relaunch the VeSync app. Make sure youre using the latest version. Make sure your phone has Bluetooth turned on. For Android users, make sure your Location is turned on as well. Make sure your scale and phone are within 30 ft / 10 mm of each other. Make sure the scale is not currently connected to any other phone or app. 17 Try turning off any VPN apps. The scale may need to be cleared. Follow instructions to clear the scale (see page 15). The scale readings seem unstable or inaccurate.
The scale may need to be reset. Use a safety pin or paper clip to press the reset button next to the charging port. My scale will only measure my weight, not my other biometrics. If youre wearing shoes or socks, the scale cannot measure biometrics such as body fat. Step on the scale with bare feet. [Figure 2.1]
Make sure to place your feet on the scales conductive areas.
[Figure 2.2]
Make sure Bluetooth is turned on. Check if Zero-Current Mode is on. If it is, the scale will only provide measurements for weight and BMI, not other biometrics. Conductive Areas Figure 2.1 Figure 2.2 If you still need help, please contact Customer Support (see page 24). 18 Attributions iOS is a registered trademark of Cisco Systems, Inc. and/or its
App Store is a trademark of Apple Inc. Google, Android, and Google Play are trademarks of Google LLC. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Etekcity Corporation is under license. Other trademarks and trade names are those of their respective owners. Wi-Fi is a registered trademark of Wi-Fi Alliance. 19 Federal Communication Commission Interference Statement - Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the Increase the separation between the equipment and receiver. receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: for compliance could void the users authority to operate this equipment. 20 FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The portable device is designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA). These requirements set a SAR limit of 4 W/kg averaged over ten gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the limbs. 21 Warranty Information Product Apex HR Smart Fitness Scale Model EFS-A591S-KUS For your own reference, we strongly recommend that you record your order ID and date of purchase. Order ID Date of Purchase TERMS & POLICY Etekcity Corporation (Etekcity) warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a period of 2 years from the date of original purchase. Etekcity agrees, at our option during the warranty period, to repair any defect in material or
the defect or malfunction and proof of the date of purchase. There is no other express warranty. This warranty does not apply:
If the product has not been used in accordance with directions and instructions in the
To damages or defects caused by accident, abuse, misuse or improper or inadequate
To damages or defects caused by service or repair of the product performed by an
To damages or defects occurring during commercial use, rental use, or any use for
To damages or defects exceeding the cost of the product. Etekcity will not be liable for indirect, incidental, or consequential damages in connection with the use of the product covered by this warranty. 22 This warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product regardless of whether the product is
This warranty does not extend to products purchased from unauthorized sellers. Etekcitys warranty extends only to products purchased from authorized sellers that are subject to Etekcitys quality controls and have agreed to follow its quality controls. All implied warranties are limited to the period of this limited warranty.
from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
contact Customer Support via support@etekcity.com. DO NOT dispose of your product before contacting us. Once our Customer Support Team has approved your request, please return the product with a copy of the invoice and order ID. Every Etekcity product automatically includes a 2-year warranty. To make the customer support process quick and easy, register your product online at www.etekcity.com/warranty. This warranty is made by:
Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 23 Customer Support If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours MonFri, 9:00 am5:00 pm PST/PDT
*Please have your invoice and order ID ready before contacting Customer Support. 24 Connect with us @Etekcity HS091521AC-M2_0821EFS-A591S-KUS 25