all | frequencies |
|
exhibits | applications |
---|---|---|---|---|
manual |
app s | submitted / available | |||||||
---|---|---|---|---|---|---|---|---|
1 |
|
User Manual | Users Manual | 2.80 MiB | ||||
1 | External Photos | |||||||
1 | Cover Letter(s) | |||||||
1 | Cover Letter(s) | |||||||
1 | Attestation Statements | |||||||
1 | ID Label/Location Info | |||||||
1 | Internal Photos | |||||||
1 | Test Report | |||||||
1 | Test Setup Photos |
1 | User Manual | Users Manual | 2.80 MiB |
Grandstream Networks, Inc. GXW450X series 1, 2 or 4 T1/E1/J1 Interfaces Digital VoIP Gateway User Manual COPYRIGHT 2018 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. Caution Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty. Safety Compliance The GXW450X adaptor complies with FCC/CE and various safety standards. The GXW450X power adaptor is compliant with UL standard. Only use the universal power adapter provided with the GXW450X package. The manufacturers warranty does not cover damages to the device caused by unsupported power adaptors Table of Contents CHANGE LOG
.............................................................................................................. 13
..................................................................................................................... 13 Firmware version 1.0.0.6 WELCOME
................................................................................................................... 14 GATEWAY GXW450X OVERVIEW Feature Highlights GXW450X Technical Specifications
............................................................................... 16
................................................................................................................................ 16
..................................................................................................... 16 GETTING STARTED Equipment Packaging Connecting the GXW450X Using GXW450X Keypad Menu Use the LED Indicators Configuring GXW450X via Web GUI
..................................................................................................... 19
.......................................................................................................................... 19
................................................................................................................... 19
.......................................................................................................... 20
........................................................................................................................ 22
................................................................................................... 23
........................................................................................................................... 23
................................................................................................................................ 24
............................................................................................................... 24
.................................................................................................................... 25
............................................................................................................. 25 Web GUI Access Setup Wizard Web GUI Configurations Web GUI Languages Save and Apply Changes SYSTEM STATUS Dashboard Space Usage Resource Usage Disk Capacity PBX Status Interfaces Status Trunks
......................................................................................................... 26
........................................................................................................................................... 26
................................................................................................................................ 26
........................................................................................................................... 27
................................................................................................................................ 28
................................................................................................................................... 29
........................................................................................................................... 29
........................................................................................................................................... 30
.............................................................................................................................. 31
......................................................................................................................................... 31
......................................................................................................................................... 32 General Network System Information GXW450X User Manual Version 1.0.0.6 P a g e | 3 Active Calls Network status
.......................................................................................................................................... 34
..................................................................................................................................... 34 SYSTEM SETTINGS HTTP Server Network Settings 802.1X Settings Static Routes OpenVPN DDNS Settings Security Settings Static Defense Dynamic Defense Fail2Ban SSH Access Time Settings
..................................................................................................... 36
........................................................................................................................................ 36
.................................................................................................................................. 37
............................................................................................................................ 39
................................................................................................................................ 40
................................................................................................................................... 41
.............................................................................................................................. 42
.................................................................................................................................. 44
.............................................................................................................................. 44
......................................................................................................................... 48
........................................................................................................................................ 49
.................................................................................................................................. 51
....................................................................................................................................... 52
............................................................................................................. 52
........................................................................................................................ 54
................................................................................................................................... 55
................................................................................................................................... 55
.......................................................................................................................................... 57
...................................................................................................................................... 59
............................................................................................................................... 59
............................................................................................................................. 61
............................................................................................................................ 63 Automatic Date and Time Set Date and Time NTP Server Office Time Holiday Email Settings Email Settings Email Template Email Send Log TRUNKS Digital Trunks Digital Hardware Configuration Digital Trunk Configuration Digital Trunk Troubleshooting
....................................................................................................................... 65
....................................................................................................................................... 65
..................................................................................................... 65
........................................................................................................... 79
....................................................................................................... 80
.......................................................................................................................................... 81
................................................................................................................................. 85
.................................................................................................................................... 88
........................................................................................................ 88
.............................................................................. 90 Inbound Route Configuration Inbound Route: Import/Export Inbound Route VoIP Trunks Outbound Routes Inbound Routes GXW450X User Manual Version 1.0.0.6 P a g e | 4 PBX SETTINGS SIP Settings General Misc Session Timer TCP and TLS NAT ToS
............................................................................................................ 91
......................................................................................................................................... 91
......................................................................................................................................... 91
.............................................................................................................................................. 91
............................................................................................................................... 92
................................................................................................................................ 92
............................................................................................................................................... 94
................................................................................................................................................ 94
........................................................................................................................................ 95
................................................................................................................................. 95
.................................................................................................................. 96
........................................................................................................................................ 97
............................................................................... 97
.............................................................................................. 99
........................................................................................................................................... 99 Download and Install Voice Prompt Package Manual Upload of Prompt Package RTP Settings Payload Type Settings Voice Prompt RTP Settings Jitter Buffer MAINTENANCE User Management Change Information Operation Log Syslog System Events Alert Log Alert Events List Alert Contact Change Password Change Binding Email Login Settings
.......................................................................................................... 101
............................................................................................................................. 101
........................................................................................................................... 102
...................................................................................................................... 102
................................................................................................................ 103
............................................................................................................................. 104
.................................................................................................................................... 105
................................................................................................................................................ 107
................................................................................................................................... 109
..................................................................................................................................... 109
.......................................................................................................................... 110
............................................................................................................................... 112
............................................................................................................................................. 113
............................................................................................................... 113
....................................................................................................... 115
..................................................................................................... 116
.......................................................................................................... 116
............................................................................................................................................... 116
.......................................................................................................................... 117
................................................................................................................................... 119 Upgrading via Network Upgrading via Local Upload Upgrading via a Local Server No Local Firmware Server Backup/Restore Data Sync Upgrade Backup GXW450X User Manual Version 1.0.0.6 P a g e | 5 Restore Configuration from Backup File System Cleanup/Reset Reset and Reboot Cleaner USB/SD Card Files Cleanup
.................................................................................... 121
...................................................................................................................... 122
....................................................................................................................... 122
....................................................................................................................................... 122
...................................................................................................... 124
................................................................................................................... 124
........................................................................................................................ 125
........................................................................................................................................ 126
................................................................................................................................... 126
.................................................................................................................................... 127 Ethernet Capture IP Ping Traceroute Service Check Network Troubleshooting CDR (CALL DETAIL RECORD)
.................................................................................. 128
.......................................................................................................................................... 128
..................................................................................................................... 130
.......................................................................................................................... 131
.................................................................................................................... 132 CDR Filter CDR Report Operations Automatic Download CDR Report Data Fields EXPERIENCING THE GXW450X SERIES DIGITAL GATEWAY
................................ 135 GXW450X User Manual Version 1.0.0.6 P a g e | 6 Table of Tables Table 1: GXW450X Features Highlights Table 2: GXW450X Technical Specifications Table 3: Definitions of the GXW450X Connectors Table 4: LCD Menu Options Table 5: GXW450X LED Indicators Table 6: System informationGeneral Table 7: GXW450X Network SettingsBasic Settings Table 8: GXW450X Network Settings802.1X Table 9: GXW450X Network SettingsStatic Routes Table 10: GXW450X System SettingsNetwork SettingsOpenVPN Table 11: GXW450X Static DefenseCurrent Service Table 12: Firewall Rule Settings Table 13: Firewall Rule Settings Table 14: GXW450X Firewall Dynamic Defense Table 15: Fail2Ban Settings Table 16: Automatic Date and Time Settings Table 17:Date and Time manual Settings Table 18: Office Time Settings Table 19: Holiday Settings Table 20: Email Settings Table 21: Email Log Filter Table 22: Digital Hardware Configuration Parameters: E1 PRI_NET/PRI_CPE Table 23: Digital Hardware Configuration Parameters: E1 - SS7 Table 24: Digital Hardware Configuration Parameters: E1 - MFC/R2 Table 25: Digital Hardware Configuration Parameters: T1/J1 - PRI_NET/PRI_CPE Table 26: Digital Hardware Configuration Parameters: T1/J1 - SS7 Table 27: Digital Trunk Configuration Parameters Table 28: Create New SIP Trunk Table 29: SIP Trunk Configuration Parameters Table 30: Inbound Rule Configuration Parameters Table 31: SIP Settings/Session Timer Table 32: SIP Settings/TCP and TLS Table 33: NAT Settings
..................................................................................................... 16
.............................................................................................. 16
...................................................................................... 20
........................................................................................................................ 21
............................................................................................................. 22
....................................................................................................... 31
............................................................................... 37
.......................................................................................... 40
................................................................................ 40
................................................... 41
............................................................................... 45
.................................................................................................................. 46
.................................................................................................................. 47
........................................................................................ 48
........................................................................................................................ 50
.............................................................................................. 53
................................................................................................... 54
.................................................................................................................... 56
........................................................................................................................... 58
.............................................................................................................................. 59
............................................................................................................................ 64
..................................... 67
............................................................... 70
......................................................... 72
.................................. 75
........................................................... 77
...................................................................................... 79
................................................................................................................. 82
........................................................................................... 83
..................................................................................... 88
......................................................................................................... 92
.......................................................................................................... 92
................................................................................................................................ 94 GXW450X User Manual Version 1.0.0.6 P a g e | 7 Table 34: ToS Settings Table 35: RTP Settings Table 36: Payload Type Configuration Table 37: Jitter Buffer Settings Table 38: Create New User Information Table 39: Change Password Parameters Table 40: Operation Log Column Header Table 41: Network Upgrade Configuration Table 42: Data Sync Configuration Table 43: Cleaner Configuration Table 44: Ethernet Capture Parameters Table 45: CDR Filter parameters
................................................................................................................................ 94
............................................................................................................................... 95
........................................................................................................ 96
.................................................................................................................... 99
.................................................................................................... 102
................................................................................................. 103
................................................................................................. 106
................................................................................................ 114
........................................................................................................... 120
............................................................................................................... 123
................................................................................................... 125
.............................................................................................................. 128 GXW450X User Manual Version 1.0.0.6 P a g e | 8 Table of Figures Figure 1: GXW450X Package Contents Figure 2: Diagram of GXW4504 Back and Front Panel Figure 3: GXW450X Web Gui Login Page Figure 4: GXW450X Setup Wizard Figure 5: GXW450X Web GUI Languages Figure 6: GXW450X Dashboard Figure 7: Space Usage Figure 8: Resource Usage Figure 9: Device Storage Capacity Figure 10: PBX Status Figure 11: Interface Status Figure 12: Trunks Status Figure 13: Digital Trunk Channels Status Figure 14: System InformationGeneral Figure 15: System InformationNetwork Figure 16: Active Calls Figure 17: Active connections Figure 18: Active Unix Domain Sockets Figure 19: GXW450X Using 802.1X as Client Figure 20: GXW450X using 802.1X EAP-MD5 Figure 21: OpenVPN Feature on the GXW450X Figure 22: Register Domain Name on Noip.com Figure 23: GXW450X DDNS Settings Figure 24: Using Domaine Name to Connect to GXW450X Figure 25: Create New Firewall Rule Figure 26: Dynamic Defense Configuration Figure 27: Fail2Ban Settings Figure 28:SSH Access Figure 29: Automatic Date and Time Settings Figure 30: Date and Time Manual Configuration Figure 31: GXW450X NTP Server Figure 32: Add New Office Time Figure 33: Time SettingsOffice Time Figure 34: Add a Holiday
..................................................................................................... 19
.............................................................................. 20
.................................................................................................. 23
............................................................................................................. 24
................................................................................................. 25
................................................................................................................. 26
............................................................................................................................... 27
.......................................................................................................................... 28
............................................................................................................. 28
................................................................................................................................. 29
.......................................................................................................................... 30
............................................................................................................................. 30
................................................................................................... 31
................................................................................................... 32
................................................................................................... 33
................................................................................................................................ 34
..................................................................................................................... 34
...................................................................................................... 35
............................................................................................ 39
........................................................................................... 39
..................................................................................... 42
........................................................................................ 43
......................................................................................................... 43
....................................................................... 44
.......................................................................................................... 46
................................................................................................ 49
....................................................................................................................... 50
................................................................................................................................ 52
............................................................................................. 52
........................................................................................ 54
.............................................................................................................. 55
................................................................................................................. 56
....................................................................................................... 57
............................................................................................................................. 57 GXW450X User Manual Version 1.0.0.6 P a g e | 9 Figure 35: Time SettingsHoliday Figure 36: Email Settings Figure 37: Email Templates Figure 38: Alert Events Template Figure 39: Email Send Log Figure 40: Digital Hardware Configuration Figure 41: Digital Port Configuration Figure 42: Troubleshooting Digital Trunks Figure 43: Create Outbound Route Figure 44: Create Inbound Routes Figure 45: Import/Export Inbound Route Figure 46: SIP Settings/General Figure 47: SIP Settings/Misc Figure 48: Language Settings for Voice Prompt Figure 49: Voice Prompt Package List Figure 50: New Voice Prompt Language Added Figure 51: Upload Voice prompt Package Figure 52: User Management Page Display Figure 53: Create New User Figure 54: Change Password Figure 55: Change Binding Email Figure 56: Login Timeout Settings Figure 57: Operation Logs Figure 58: Operation Logs Filter Figure 59: Syslog Settings Figure 60: System EventsAlert Log Figure 61: Alert Log Filter Figure 62: System EventsAlert Events Lists: Disk Usage Figure 63: System EventsAlert Events Lists: External Disk Usage Figure 64: System EventsAlert Events Lists: Memory Usage Figure 65: System EventsAlert Events Lists: System Crash Figure 66: Alert Contact Figure 67: Network Upgrade Figure 68: Upgrading Firmware Files Figure 69: Create New Backup Figure 70: Backup / Restore
.............................................................................................................. 58
............................................................................................................................ 61
......................................................................................................................... 62
................................................................................................................ 63
.......................................................................................................................... 64
.................................................................................................. 66
........................................................................................................... 67
.................................................................................................. 81
............................................................................................................. 85
.............................................................................................................. 88
..................................................................................................... 90
................................................................................................................. 91
....................................................................................................................... 91
......................................................................................... 97
........................................................................................................ 98
......................................................................................... 98
.................................................................................................. 99
............................................................................................. 101
..................................................................................................................... 102
................................................................................................................... 103
............................................................................................................. 104
............................................................................................................ 105
........................................................................................................................ 106
............................................................................................................... 107
........................................................................................................................ 108
....................................................................................................... 109
.......................................................................................................................... 109
..................................................................... 110
....................................................... 111
............................................................... 111
................................................................. 112
............................................................................................................................ 113
..................................................................................................................... 114
........................................................................................................ 115
................................................................................................................. 117
..................................................................................................................... 118 GXW450X User Manual Version 1.0.0.6 P a g e | 10 Figure 71: Schedule Backup Figure 72: Data Sync Figure 73: Restore GXW450X from Backup File Figure 74: Reset and Reboot Figure 75: Cleaner Figure 76: SB/SD Card Files Cleanup Figure 77: Ethernet Capture Figure 78: IP Ping Figure 79: Traceroute Figure 80: Service Check Figure 81: CDR Filter Figure 82: Call Report Figure 83: Automatic CDR Download
..................................................................................................................... 119
................................................................................................................................ 120
...................................................................................... 121
.................................................................................................................... 122
.................................................................................................................................... 123
...................................................................................................... 124
...................................................................................................................... 125
..................................................................................................................................... 126
................................................................................................................................ 127
.......................................................................................................................... 127
................................................................................................................................ 128
............................................................................................................................... 129
....................................................................................................... 131 GXW450X User Manual Version 1.0.0.6 P a g e | 11 GNU GPL INFORMATION GXW450X firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download GXW450X User Manual Version 1.0.0.6 P a g e | 12 CHANGE LOG This section documents significant changes from previous versions of GXW450X user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware version 1.0.0.6 This is the initial version. GXW450X User Manual Version 1.0.0.6 P a g e | 13 WELCOME Thank you for purchasing the Grandstream GXW450X Digital VoIP Gateway. The GXW450X offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW450X supports popular voice codecs and is designed for full SIP compatibility and interoperability with third party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate an ISDN system into a VoIP network, and efficiently manage communication costs. This manual will help you learn how to operate and manage your GXW450X Digital Gateway and make the best use of its many upgraded features including simple and quick installation, multi-party conferencing, and direct IP-IP Calling. This Digital VoIP Gateway is very easy to manage and scalable, specifically designed to be an easy to use and affordable VoIP solution for large and medium sized enterprises Safety Compliance The GXW450X is compliant with various safety standards including FCC/CE. Its power adapter is compliant with UL standard. Warning: Use only the power adapter included in the GXW450X package. Use of alternative power adapter may permanently damage the unit. Warranty Grandstream has a reseller agreement with our reseller customers. End users should contact the company from whom the product was purchased, for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Support for an RMA
(Return Materials Authorization) number. Grandstream reserves the right to change the warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. GXW450X User Manual Version 1.0.0.6 P a g e | 14 GXW450X User Manual Version 1.0.0.6 P a g e | 15 GATEWAY GXW450X OVERVIEW The GXW450X series are E1/T1/J1 Digital VoIP Gateways that allow digital PSTN and ISDN trunks to be integrated with VoIP networks. By connecting the GXW450X series with a VoIP network and traditional PBX or E1/T1/J1 providers, businesses can drastically increase the number of PSTN/ISDN trunks integrated with their VoIP network and the concurrent calls supported. The GXW450X series offer three models that provide 1, 2 or 4 T1/E1/J1 spans and support 30, 60 or 120 concurrent calls. Feature Highlights The following table contains the major features of the GXW450X:
Table 1: GXW450X Features Highlights GXW450X 1,2 or 4 Software configurable E1/T1/J1 ports Support of PRI, SS7and MFC R2 Signaling protocols Dual Gigabit Auto-sensing RJ45 Network ports with integrated NAT router Support of T.38 FAX for creating Fax-over-IP Support of a wide range of voice codecs, including G.722, G.729, iLBC, OPUS and more TLS and SRTP security encryption technology to protect calls and accounts Automated provisioning by HTTP/TFTP with XML config files Support of multi-language voice prompt Supports up to 120 concurrent calls GXW450X Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, languages and upgrade/provisioning settings for the GXW450X Interfaces Table 2: GXW450X Technical Specifications T1/E1/J1 Interface 1/2/4 RJ45 ports, supporting up to 30/60/120 simultaneous VoIP calls Network Interface Dual self-adaptive Gigabit ports (switched or routed) Peripheral Ports
(2) USB 3.0, (1) SD card interface GXW450X User Manual Version 1.0.0.6 P a g e | 16 LED Indicators WAN, LAN, T1/E1/J1 LCD Display Reset Switch 128x32 dot matrix graphic LCD with DOWN and OK buttons Yes, long press for factory reset and short press for reboot Voice & video Capabilities Voice-over-Packet Capabilities LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection &
auto-switch to G.711 Voice and Fax Codecs G.711 A-law/U-law, G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B, Opus, iLBC, GSM-FR, AAL2-G.726-32 T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Passthrough, Fax data pump V.17, V.21, V.27ter, V.29 for T.38 fax relay. Echo cancellation (G.168-2004), Jitter buffer, Silence suppression (VAD, CNG), PLC Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Fax over IP Voice-quality Enhancement QoS Signaling & Control DTMF Methods In-audio, RFC2833 and/or SIP INFO Digital Signaling SIP (RFC 3261) over UDP/TCP/TLS, PRI, SS7, MFC R2, RBS (pending) PRI switch types: Euro ISDN, nation, Q.SIG CAS: MFC R2 (Argentina, Brazil, China, Czech Republic, Colombia, Ecuador, Indonesia, ITU, Mexico, Philippines, Venezuela) SS7: ITU, ANSI, China Upgrade Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload Device Management Syslog, HTTPS, Web browser, voice prompt, TR-069 management, backup and restore, port capture and packet capture Network Protocols TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPV6, OpenVPN Status and statistic Call status and history, device status monitoring and ISND status monitoring GXW450X User Manual Version 1.0.0.6 P a g e | 17 Security Media Encryption SRTP, TLS, HTTPS, SSH, 802.1X User-defined ports SIP port, RTP port, HTTP/HTTPS port Advanced Defense Fail2ban, alert events, Whitelist, Blacklist, strong password-based access control Physical Universal Power Supply Temperature and Humidity Input: 100-240VAC, 50/60Hz Output: DC+12V/1.5A Operating: 32 - 113F / 0 ~ 45C, Humidity 10 - 90% (non-condensing) Storage: 14 - 140F / -10 ~ 60C, Humidity 10 - 90% (non-condensing) Mounting Rack mount & Desktop Additional Features Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech;
Customizable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic;
Customizable language pack to support any other languages FCC: Part 15 (CFR 47) Class B, Part 68 CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, TBR21, RoHS RCM: AS/NZS CISPR 22, AS/NZS CISPR 24, AS/NZS 60950, AS/ACIF S002 ITU-T K.21 (Basic Level); UL 60950 (power adapter) T1: TIA-968-B Section 5.2.4 E1: TBR4/TBR12/TBR13, E1: AS/ACIF GXW450X User Manual Version 1.0.0.6 P a g e | 18 Multi-Language Support Compliance GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GXW450X. Equipment Packaging Unpack and check all accessories. Equipment includes One device unit (GXW4501, GXW4502 or GXW4504) One RJ45 Ethernet cable One 12V universal power adapter One Quick Installation One GPL Statement Connecting the GXW450X Figure 1: GXW450X Package Contents Connecting the GXW450X gateway is easy. Follow these steps to connect your GXW450X gateway to the Internet and access the units configuration pages. 1. Connect one end of a straight through RJ45 Ethernet cable into the WAN port of the GXW450X;
connect the other end into the uplink port of an Ethernet switch/hub. 2. Connect the 12V DC power adapter into the DC 12V power jack on the back of the GXW450X. Insert the main plug of the power adapter into a surge-protected power outlet. 3. Connect one end of the T1/E1/J1 cable provided from the service provider into the T1/E1/J1 port of the GXW450X; connect the other end into the T1/E1/J1 wall jack. 4. Wait for the GXW450X to boot up. The front LCD display will show the GXW450X hardware information when the boot process is completed. 5. Once the GXW450X is successfully connected to the network via WAN port, the Network LED indicator will be lit green, and an IP address will be shown on the LCD display. GXW450X User Manual Version 1.0.0.6 P a g e | 19 Front Panel Back Panel Figure 2: Diagram of GXW4504 Back and Front Panel Table 3: Definitions of the GXW450X Connectors WAN/LAN ports Ethernet ports used to connect the GXW to the local and external network RESET Factory Reset button. Press and hold for a while to reset factory default settings. Power Jack Power adapter connection E1/T1/J1 ports Digital port to be connected to a digital line. USB port 2 Ports used to connect external USB drives to the GXW SD Card Slot Reads the SD cards memory Ground The ground screw that needs to be connected to the ground. Using GXW450X Keypad Menu The keypad menu of the GXW450X consists of 2 buttons: OK and Down keys to navigate different options. 1. Press OK key to start browsing menu options. 2. Press Down to browse different menu options. Press OK to select an entry. 3. In the menu option, select Back to go back to previous menu. 4. The LCD will return to default display after being idle in menu for longer than 20 seconds The following table shows the LCD menu options. GXW450X User Manual Version 1.0.0.6 P a g e | 20 View Events Table 4: LCD Menu Options Critical Events Other Events Hardware: Hardware version number Software: Software version number Device Info P/N: Part number MAC: Device MAC address Uptime: System up time since the last reboot LAN Mode: DHCP, Static IP or PPPoE Network Info LAN IP: IP address LAN Subnet Mask Network Menu LAN Mode: Select LAN mode as DHCP, Static IP or PPPoE Static Routes Reset: Click to reset the static route setting Reboot Factory Reset LCD Test Patterns Press OK to start. Then press Down button to test different LCD patterns. When done, press OK button to exit. Factory Menu Fan Mode Select Auto or On. LED Test Patterns Select All On All Off or Blinking and check LED status for USB, SD, T1/E1/J1, Phone 1/Phone 2, Line 1/Line 2 ports. After the LED test, select Back in the menu and the device will show the LED actual status again. RTC Test Patterns Select 2022-02-22 22:22 or 2011-01-11 11:11 to start the RTC (Real-
Time Clock) test pattern. Check the system time from LCD idle screen by pressing DOWN button, or from Web GUISystem StatusGeneral GXW450X User Manual Version 1.0.0.6 P a g e | 21 page. After the test, reboot the device manually and the device will display the correct time. Hardware Testing Select Test DSP to perform DSP test on the device. This is mainly for factory testing purpose which verifies the hardware connection inside the device. The diagnostic result displays on the LCD after the test is done. Default Password Showing the default Web login password. Once the password was changed, this menu will not show again. Web Info Protocol: Web access protocol. HTTP or HTTPS. By default, its HTTPS Port: Web access port number. By default, its 8089 Enable SSH: Enable SSH access. SSH Switch Disable SSH: Disable SSH access. By default, the SSH access is disabled. Use the LED Indicators The GXW450X has LED indicators in the front to display connection status. The following table shows the status definitions. Table 5: GXW450X LED Indicators LED Indicator LED Status Power LAN WAN T1/E1/J1 Solid: Connected OFF: Disconnected Solid: Connected and working Blinking: No cable is connected; or connected but the link is not working at all. GXW450X User Manual Version 1.0.0.6 P a g e | 22 Configuring GXW450X via Web GUI Web GUI Access The GXW450X embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the device through a Web browser such as Microsoft IE, Mozilla Firefox, Google Chrome. Figure 3: GXW450X Web Gui Login Page To access the Web GUI:
1. Connect the computer to the same network as the GXW450X. 2. Ensure the GXW450X is properly powered on and displays the IP address on the LCD screen. 3. Open a web browser on the computer and enter the displayed IP address into the search bar in the following format: https://ipaddress:portnumber 4. Enter username and password to login. (The default administrator username is admin and the default random password can be found at the sticker on the GXW450X). GXW450X User Manual Version 1.0.0.6 P a g e | 23 Setup Wizard When the user logs in the GXW450X Web GUI for the first time, a setup wizard will provide guidance to set up basic configuration. Configurations in setup wizard include: Network settings, Time zone and Trunk/routes. Figure 4: GXW450X Setup Wizard Web GUI Configurations There are six main sections in the Web GUI for users to view the Gateway status, configure and manage the GXW450X. System Status: Displays GXW450X Dashboard, System Information, Active calls and network status. Trunk: To Digital and VOIP trunks and manage inbound/outbound call routes. PBX Settings: SIP Settings, RTP Settings and interfaces settings. GXW450X User Manual Version 1.0.0.6 P a g e | 24 System Settings: To configure The HTTP server, network settings, OpenVPN, security settings, Email Settings, Time Settings. Maintenance: To perform firmware upgrade, backup configurations, user management cleaner setup, reset/reboot, syslog setup and troubleshooting CDR: View call records and download CDR reports. Web GUI Languages Currently the GXW450X series Web GUI supports English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, Russian, Italian, Polish, German etc. Users can select the displayed language in Web GUI login page or at the upper right tab of the Web GUI after logging in. Save and Apply Changes Figure 5: GXW450X Web GUI Languages Click on "Save" button after configuring the Web GUI options in one page. After saving all the changes, make sure click on "Apply Changes" button on the upper right of the web page to submit all the changes. If the change requires reboot to take effect, a prompted message will pop up for you to reboot the device. GXW450X User Manual Version 1.0.0.6 P a g e | 25 SYSTEM STATUS The System Status section is the interface that allows users to check the general information about the GXW450X such us: software and hardware information, space usage, resources usage etc. Dashboard The GXW450X monitors the status for Trunks, Digital Channels, Disk capacities etc. It presents administrators the real-time status in different sections under Web GUISystem StatusDashboard. Figure 6: GXW450X Dashboard Space Usage Users could access the space usage information from Web GUISystem StatusDashboard Space Usage. It shows the available and used space for Space Usage and Inode Usage. Space Usage includes:
Configuration partition: This partition contains GXW450X system configuration files and service configuration files. Data partition : CDR records, Voice Prompts etc. GXW450X User Manual Version 1.0.0.6 P a g e | 26 Inode Usage includes:
Configuration partition Data partition Note: Inode is the pointer used for file reference in the system. The system usually has limited resources of pointers. Figure 7: Space Usage Resource Usage When configuring and managing the GXW450X, users could access resource usage information to estimate the current usage and allocate the resources accordingly. Under Web GUISystem StatusDashboard Resource Usage, the current CPU usage and Memory usage are shown in this chart. GXW450X User Manual Version 1.0.0.6 P a g e | 27 Figure 8: Resource Usage Disk Capacity Users could check the external devices capacities from the Dashboard page of the GXW450X under Web GUISystem StatusDashboard Device Storage Capacity. Figure 9: Device Storage Capacity GXW450X User Manual Version 1.0.0.6 P a g e | 28 PBX Status The PBX status shows the status of some of the gateway GXW450X services. Among the services monitored on the PBX status tab there is: System Time, Active Calls, Schedule backup etc. Interfaces Status Figure 10: PBX Status This section displays interface connection status on the GXW450X for USB, SD Card, LAN, WAN, and Digital interfaces. GXW450X User Manual Version 1.0.0.6 P a g e | 29 Figure 11: Interface Status Trunks Users could see all the configured trunks status in this section. Four statuses are possible for any trunk configured on the GXW450X:
Figure 12: Trunks Status GXW450X User Manual Version 1.0.0.6 P a g e | 30 Available Busy Abnormal Unmonitored To visualize the state of each channel of the Digital trunk, users can waver the mouse over the status of the digital trunk as the shown on the figure below:
Figure 13: Digital Trunk Channels Status System Information The GXW450X system Information can be accessed via Web GUISystem StatusSystem Information, which displays the following system information. General On this menu, users could check the hardware and software information for the GXW450X. Please see details in the following table. Table 6: System informationGeneral System Information Model Product model. Part Number Product part number. GXW450X User Manual Version 1.0.0.6 P a g e | 31 System Time Current system time. The current system time is also available on the upper right of each web page. Up Time System up time since the last reboot. Version Information Boot Core Base Program Recovery Boot version. Core version. Base version. Program version. This is the main software release version. Recovery version. Figure 14: System InformationGeneral Network Under Web GUISystem StatusSystem InformationNetwork, users could check the network information for the GXW450X. Please see details in the following table. GXW450X User Manual Version 1.0.0.6 P a g e | 32 WAN/LAN MAC Address IPv4 Address IPv6 Address Global unique ID of device, in HEX format. The MAC address can be found on the label coming with original box and on the label located on the bottom of the device. The IPv4 address attributed to network interface The IPv6 address attributed to the network interface IPv6 Address Link The IPv6 address Link attributed to the network interface Gateway Default gateway address. Subnet Mask Subnet mask address. DNS Server DNS server address. Figure 15: System InformationNetwork GXW450X User Manual Version 1.0.0.6 P a g e | 33 Active Calls The active calls on the GXW450X are displayed in Web GUISystem StatusActive Calls page. Users can monitor call status and hang up active call(s) in real time manner. Users can click on Hang up All to terminate the all the active calls at once. Figure 16: Active Calls Network status GXW450X supports Network Status to display active internet connections. User can use Network Status to troubleshoot connection issues between GXW450X and other services. This information can be found under Web GUISystem StatusNetwork Status, the users can view active Internet connections and the Active Unix Domain Sockets. Figure 17: Active connections GXW450X User Manual Version 1.0.0.6 P a g e | 34 Figure 18: Active Unix Domain Sockets GXW450X User Manual Version 1.0.0.6 P a g e | 35 SYSTEM SETTINGS This chapter explains configurations for system-wide parameters on the GXW450X. System settings are under System Settings tab on GXW450X Web GUI. System settings include, Network Settings, Security Settings, HTTP Server, Email Settings, Time Settings, OpenVPN settings and DDNS Settings HTTP Server The GXW450X embedded web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow the users to configure the gateway through a Web browser such as Microsoft IE, Mozilla Firefox and Google Chrome. By default, the Gateway can be accessed via HTTPS using Port 8089 (e.g., https://192.168.1.50:8089). Users could also change the access protocol and port as preferred under Web GUISystem SettingsHTTP Server. Basic Settings Redirect From Port 80 Protocol Type Enable or disable redirect from port 80. On the gateway, the default access protocol is HTTPS and the default port number is 8089. When this option is enabled, the access using HTTP with Port 80 will be redirected to HTTPS with Port 8089. The default setting is "Enable". Select HTTP or HTTPS. The default setting is "HTTPS". This is also the protocol used for zero config when the end point device downloads the config file from the GXW450X. Port Specify port number to access the HTTP server. Default port is 8089. Enable IP whitelist Permitted IP(s) Certificate Settings Options If enabled, only the IP address on the permitted IP list will be allowed to access the GXW450Xs web GUI. Add an IP address to the list of allowed IPs to access GXW450Xs web GUI. Ex: 192.168.6.233 / 255.255.255.255 Select the mode to download SSL certificates for web server, two modes are available:
Manually Upload certificate: Upload the files while respecting size and format. GXW450X User Manual Version 1.0.0.6 P a g e | 36 Automatically request certificate: enter domain from which to request the certificate files. Upload private key for the built-in http server. Note: The size of the key file must be under 2MB and the it will be renamed as "private.pem" automatically. Upload certificate for the built-in http server and override the existing one. Note: The size of your certificate must be under 2MB. This is the certificate file (*.pem format only) for TLS connection and it will be renamed as "certificate.pem" automatically. It contains private key for the client and signed certificate for the server. Restore the default key and certificate. The web server needs to reload to take effect after certificate restoration. TLS Private Key TLS Cert Reset Certificate Network Settings After successfully connecting the GXW450X to the network for the first time, users could login the Web GUI and go to System SettingsNetwork Settings to configure the network parameters for the device. In this section, all the available network setting options are listed. Select each tab in Web GUISystem SettingsNetwork Settings page to configure IPV4 Settings, IPV6 Settings, 802.1X and Static Routes. Basic Settings Please refer to the following tables for basic network configuration parameters on GXW450X. Table 7: GXW450X Network SettingsBasic Settings Method MTU IPv4 Address Switch: WAN port interface will be used for uplink connection. LAN port interface will be used as a room for PC connection. Specifies the Maximum Transmission Unit. (By default, its 1500) Preferred DNS Server Enter the preferred DNS server address. If Preferred DNS is used, GXW450X User Manual Version 1.0.0.6 P a g e | 37 GXW450X will try to use it as Primary DNS server. Select DHCP, Static IP, or PPPoE. The default setting is DHCP. Enter the IP address for static IP settings. The default setting is 192.168.0.160. Enter the subnet mask address for static IP settings. The default setting is 255.255.0.0. Enter the gateway IP address for static IP settings. The default setting is 0.0.0.0. Enter the DNS server 1 address for static IP settings. The default setting is 0.0.0.0. LAN IP Method IP Address Subnet Mask Gateway IP DNS Server 1 DNS Server 2 Enter the DNS server 2 address for static IP settings. User Name Password Enter the user name to connect via PPPoE. Enter the password to connect via PPPoE. Layer 2 QoS 802.1Q/VLAN Tag Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is 0. Layer 2 QoS 802.1p Priority Value Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0. IPv6 Address LAN IP Method IP Address IP Prefixlen Select Auto or Static. The default setting is Auto Enter the IP address for static IP settings. Enter the Prefix length for static settings. Default is 64 DNS Server 1 Enter the DNS server 1 address for static settings. GXW450X User Manual Version 1.0.0.6 P a g e | 38 DNS Server 2 Enter the DNS server 2 address for static settings. 802.1X Settings IEEE 802.1X is an IEEE standard for port-based network access control. It provides an authentication mechanism to device before the device can access Internet or other LAN resources. The GXW450X supports 802.1X as a supplicant/client to be authenticated. The following diagram and figure show the GXW450X uses 802.1X mode EAP-MD5 on WAN port as client in the network to access Internet. Figure 19: GXW450X Using 802.1X as Client Figure 20: GXW450X using 802.1X EAP-MD5 The following table shows the configuration parameters for 802.1X on GXW450X. Identity and MD5 password are required for authentication, which should be provided by the network administrator obtained GXW450X User Manual Version 1.0.0.6 P a g e | 39 from the RADIUS server. If EAP-TLS or EAP-PEAPv0/MSCHAPv2 is used as the 802.1X mode, users will also need to upload 802.1X CA Certificate and 802.1X Client Certificate, which should be also generated from the RADIUS server. 802.1X Mode Identity MD5 Password 802.1X CA Certificate Table 8: GXW450X Network Settings802.1X Select 802.1X mode. The default setting is "Disable". The supported 802.1X mode are:
EAP-MD5 EAP-TLS EAP-PEAPv0/MSCHAPv2 Enter 802.1X mode Identity information. Enter 802.1X mode MD5 password information. Upload 802.1X CA certificate. This
"8021x_ca_cert" automatically. file will be renamed as 802.1X Client Certificate Upload 802.1X client certificate with both certificate and private key. This file will be renamed as "8021x_client_cert" automatically. Static Routes The GXW450X provides users static routing capability that allows the device to use manually configured routes, rather than information only from dynamic routing or gateway configured in the GXW450X Web GUISystem SettingsNetwork SettingsBasic Settings to forward traffic. It can be used to define a route when no other routes are available or necessary. Click on to create a new IPv4 static route or click on to create a new IPv6 static route. The configuration parameters are listed in the table below. Once added, users can select to edit the static route. Select Destination to delete the static route. Table 9: GXW450X Network SettingsStatic Routes Configure the destination IPv4 address or the destination IPv6 subnet for the GXW450X to reach using the static route. Example:
IPv4 address - 192.168.66.4 GXW450X User Manual Version 1.0.0.6 P a g e | 40 IPv6 subnet - 2001:740:D::1/64 Configure the subnet mask for the above destination address. If left blank, the default value is 255.255.255.255. Example: 255.255.255.0 Configure the IPv4 or IPv6 gateway address so that the GXW450X can reach the destination via this gateway. Gateway address is optional. Example:
192.168.40.5 or 2001:740:D::1 Specify the network interface on the GXW450X to reach the destination using the static route. Netmask Gateway Interface OpenVPN OpenVPN settings allow the users to configure GXW450X to use VPN features, the following table gives details about the various options in order to configure the GXW450X as OpenVPN Client. OpenVPN Enable Enable / Disable the OpenVPN feature. Table 10: GXW450X System SettingsNetwork SettingsOpenVPN OpenVPN Server Configures the hostname/IP and port of the server. For example,
"192.168.1.2:22" or "2001:0DB8:0000:0000:0000:0000:1428:0000". OpenVPN Server Protocol Select the same protocol that the OpenVPN server is using, e.g., select UDP if the OpenVPN is using UDP. OpenVPN Device Mode Use the same setting as used on the server. Dev TUN: Create a routed IP tunnel. Dev TAP: Create an Ethernet tunnel. OpenVPN Use Compression Compress tunnel packets using the LZO algorithm on the VPN link. Dont enable this unless it is also enabled in the server config file. OpenVPN Encryption Algorithm Please select a cryptographic cipher. Use the same setting that you are using on the server. OpenVPN CA Cert Upload a SSL/TLS root certificate. This file will be renamed as GXW450X User Manual Version 1.0.0.6 P a g e | 41 ca.crt automatically. Upload a client certificate. This file will be renamed as cliend.crt automatically. Upload a client private key. This file will be renamed as client.key automatically. OpenVPN Client Cert OpenVPN Client Key Figure 21: OpenVPN Feature on the GXW450X DDNS Settings DDNS setting allows user to access GXW450X via domain name instead of IP address. The GXW450X supports DDNS service from the following DDNS provider:
freedns.afraid.org zoneedit.com dydns.org noip.com oray.net GXW450X User Manual Version 1.0.0.6 P a g e | 42 Here is an example of using noip.com for DDNS. 1. Register domain in DDNS service provider. Please note the GXW450X needs to have public IP access. 2. On Web GUISystem SettingsNetwork SettingsDDNS Settings, enable DDNS service and Figure 22: Register Domain Name on Noip.com configure username, password and host name. 3. Now you can use domain name instead of IP address to connect to the GXW450X Web GUI. Figure 23: GXW450X DDNS Settings GXW450X User Manual Version 1.0.0.6 P a g e | 43 Figure 24: Using Domaine Name to Connect to GXW450X Security Settings The GXW450X provides users firewall security configurations to prevent certain malicious attack to the GXW450X system. Users could configure to allow, restrict or reject specific traffic through the device for security and bandwidth purpose. The GXW450X also provides Fail2ban feature for authentication errors in SIP REGISTER, INVITE and SUBSCRIBE. To configure firewall settings in the GXW450X, go to Web GUISystem SettingsSecurity Settings page. Static Defense Under Web GUISystem SettingsSecurity SettingsStatic Defense page, users will see the following information:
Current service information with port, process and type. Custom firewall settings. Typical firewall settings. GXW450X User Manual Version 1.0.0.6 P a g e | 44 The following table shows a sample current service status running on the GXW450X. Table 11: GXW450X Static DefenseCurrent Service Port Process Type 8088 asterisk 25 master TCP/IPv4 TCP/IPv4 7777 Asterisk TCP/IPv4 7681 pbxmid TCP/IPv4 4520 asterisk UDP/IPv4 4569 asterisk UDP/IPv4 5000 asterisk UDP/IPv4 67 69 80 udhcpd udpsvd lighttpd 8888 pbxmid 8089 lighttpd UDP/IPv4 UDP/IPv4 TCP/IPv6 TCP/IPv6 TCP/IPv6 4569 asterisk UDP/IPv6 Under "Custom Firewall Settings", users could create new rules to accept, reject or drop certain traffic going through the GXW450X. To create new rule, click on "Create New Rule" button and a new window will pop up for users to specify rule options. Right next to "Create New Rule" button, there is a checkbox for option "Reject Rules". If its checked, all the rules will be rejected except the firewall rules listed below. In the firewall rules, only when there is a rule that meets all the following requirements, the option "Reject Rules" will be allowed to check:
GXW450X User Manual Version 1.0.0.6 P a g e | 45 Action: "Accept"
Type "In"
Destination port is set to the system login port (e.g., by default 8089) Protocol is not UDP Figure 25: Create New Firewall Rule Below is a table listing all the firewall rules settings:
Table 12: Firewall Rule Settings Rule Name Specify the Firewall rule name to identify the firewall rule. Action Select the action for the Firewall to perform. ACCEPT REJECT DROP GXW450X User Manual Version 1.0.0.6 P a g e | 46 Select the traffic type. IN If selected, users will need specify to the network interface (for GXW450X) for the incoming traffic. OUT Select the service type. FTP SSH Telnet HTTP Custom Type Service If "Custom" is selected, users will need specify Source (IP and port), Destination (IP and port) and Protocol (TCP, UDP or Both) for the service. Please note if the source or the destination field is left blank, it will be used as "Anywhere". Save the change and click on "Apply" button. Then submit the configuration by clicking on "Apply Changes" on the upper right of the web page. The new rule will be listed at the bottom of the page with sequence number, rule name, action, protocol, type, source, destination and operation. More operations below:
Click on to edit the rule. Click on to delete the rule. Use the arrows up
,down
, to the top or to the bottom to move the rules up and down. For typical firewall settings, users could configure the following options on the GXW450X. Ping Defense Enable Table 13: Firewall Rule Settings If enabled, ICMP response will not be allowed for Ping request. The default setting is disabled. To enable or disable it, click on the check box for the LAN or WAN (GXW450X) interface. SYN-Flood Defense Enable Allows the GXW450X to handle excessive amounts of SYN packets from one source and keep the web portal accessible. There are two options available and only one of these options may be enabled at one GXW450X User Manual Version 1.0.0.6 P a g e | 47 time. eth(0)LAN defends against attacks directed to the LAN IP address of the GXW450X. eth(1)WAN defends against attacks directed to the WAN IP address of the GXW450X. SYN Flood Defense will limit the amount of SYN packets accepted by the GXW450X from one source to 10 packets per second. Any excess packets from that source will be discarded. Enable to prevent Ping-of-Death attack to the device. The default setting is disabled. To enable or disable it, click on the check box for the LAN or WAN (GXW450X) interface. Ping-of-Death Defense Enable Dynamic Defense Dynamic defense is supported on the GXW450X series. It can blacklist hosts dynamically when the LAN mode is set to "Route" under Web GUISystem SettingsNetwork SettingsBasic Settings page. If enabled, the traffic coming into the GXW450X can be monitored, which helps prevent massive connection attempts or brute force attacks to the device. The blacklist can be created and updated by the GXW450X firewall, which will then be displayed in the web page. Please refer to the following table for dynamic defense options on the GXW450X. Dynamic Defense Enable Enable dynamic defense. The default setting is disabled. Table 14: GXW450X Firewall Dynamic Defense Blacklist Update Interval Configure the blacklist update time interval (in seconds). The default setting is 120. Connection Threshold Configure the connection threshold. Once the number of connections from the same host reaches the threshold, it will be added into the blacklist. The default setting is 100. Allowed IPs and ports range, multiple IP addresses and port range. Dynamic Defense Whitelist For example:
192.168.2.10-
192.168.2.20 5060:5061 GXW450X User Manual Version 1.0.0.6 P a g e | 48 The following figure shows a configuration example:
If a host at IP address 192.168.2.5 initiates more than 100 TCP connections to the GXW450X, it will be added into GXW450X blacklist. This host 192.168.2.5 will be blocked by the GXW450X for 500 seconds. Since IP range 192.168.2.10-192.168.2.20 is in whitelist, if a host initiates more than 20 TCP connections to the GXW450X within 1 minute, it will not be added into GXW450X blacklist. It can still establish TCP connection with the GXW450X. Figure 26: Dynamic Defense Configuration Fail2Ban Fail2Ban feature on the GXW450X provides intrusion detection and prevention for authentication errors in SIP INVITE and SUBSCRIBE. Once the entry is detected within "Max Retry Duration", the GXW450X will act to forbid the host for certain period as defined in "Banned Duration". This feature helps prevent SIP brute force attacks to the gateway system. GXW450X User Manual Version 1.0.0.6 P a g e | 49 Global Settings Enable Fail2Ban Banned Duration Max Retry Duration MaxRetry Figure 27: Fail2Ban Settings Table 15: Fail2Ban Settings Enable Fail2Ban. The default setting is disabled. Please make sure both "Enable Fail2Ban" and "Asterisk Service" are turned on to use Fail2Ban for SIP authentication on the GXW450X. Configure the duration (in seconds) for the detected host to be banned. The default setting is 600. If set to 0, the host will be always banned. Within this duration (in seconds), if a host exceeds the max times of retry as defined in "MaxRetry", the host will be banned. The default setting is 600. Configure the number of authentication failures during "Max Retry Duration" before the host is banned. The default setting is 5. GXW450X User Manual Version 1.0.0.6 P a g e | 50 Configure IP address, CIDR mask or DNS host in the whitelist. Fail2Ban will not ban the host with matching address in this list. Up to 20 addresses can be added into the list. Enable Asterisk service for Fail2Ban. The default setting is disabled. Please make sure both "Enable Fail2Ban" and "Asterisk Service" are turned on to use Fail2Ban for SIP authentication on the GXW450X. Configure the listening port number for the service. By default, port 5060 will be used for UDP and TCP, and port 5061 will be used for TLS. Configure the number of authentication failures during "Max Retry Duration" before the host is banned. The default setting is 10. Please make sure this option is properly configured as it will override the
"MaxRetry" value under "Global Settings". Enables defense against excessive login attacks to the GXW450Xs web GUI. The default setting is disabled. This is the Web GUI listening port number which is configured under System SettingsHTTP ServerPort. The default is 8089. When the number of failed login attempts from an IP address exceeds the MaxRetry number, that IP address will be banned from accessing the Web GUI. The default setting is 5 Users will be able to view the IPs that have been blocked by GXW450X. Fail2Ban Whitelist Local Settings Asterisk Service Listening Port Number MaxRetry Login Attack Defense Listening Port Number MaxRetry Blacklist Black List SSH Access SSH switch is available via Web GUI. User can enable or disable SSH access directly from Web GUI or LCD screen. For web SSH access, please log in GXW450X web interface and go to Web GUISystem SettingsSecurity SettingsSSH Access. By default, SSH access is disabled for security concerns. It is highly recommended to only enable SSH access for debugging purpose. GXW450X User Manual Version 1.0.0.6 P a g e | 51 Figure 28:SSH Access Time Settings Automatic Date and Time the GXW450X can be The current system time on StatusDashboardPBX Status. To configure the GXW450X to update time automatically, go to Web GUISystem SettingsTime SettingsAutomatic Date and Time. found under Web GUISystem Figure 29: Automatic Date and Time Settings GXW450X User Manual Version 1.0.0.6 P a g e | 52 Note:
The configurations under Web GUISettingsTime SettingsAutomatic Date and Time page require reboot to take effect. Please consider configuring Automatic Date and Time related changes when setting up the GXW450X for the first time to avoid service interruption after installation and deployment in production. Remote NTP Server Enable DHCP Option 2 Enable DHCP Option 42 Time Zone Self-Defined Time Zone Table 16: Automatic Date and Time Settings Specify the URL or IP address of the NTP server for the GXW450X to synchronize is ntp.ipvideotalk.com. time. The default NTP server the date and If set to "Yes", the GXW450X can get provisioned for Time Zone from DHCP Option 2 in the local server automatically. The default setting is
"Yes". If set to "Yes", the GXW450X can get provisioned for NTP Server from DHCP Option 42 in the local server automatically. This will override the manually configured NTP Server. The default setting is "Yes". Select the proper time zone option so the GXW450X can display correct time accordingly. If "Self-Defined Tome Zone" is selected, please specify the time zone parameters in "Self-Defined Time Zone" field as described in below option. If "Self-Defined Time Zone" is selected in "Time Zone" option, users will need define their own time zone following the format below. The syntax is: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0 MTZ+6MDT+5 This indicates a time zone with 6 hours offset and 1 hour ahead for DST, which is U.S central time. If it is positive (+), the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian); If it is negative (-), the local time zone is east. GXW450X User Manual Version 1.0.0.6 P a g e | 53 M4.1.0,M11.1.0 The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec). The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday). Normally 1, 2, 3, 4 are used. If 5 is used, it means the last iteration of the weekday. The 3rd number Tues, ... ,Sat). Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. indicates weekday: 0,1,2,..,6 (
for Sun, Mon, Set Date and Time To manually set the time on the GXW450X, go to Web GUISystem SettingsTime SettingsSet Date and Time. The format is YYYY-MM-DD HH:MM:SS. Figure 30: Date and Time Manual Configuration Table 17: Date and Time Manual Settings Current Date and Time Manually set up the system time. If the system time is automatically set up successfully, the manually configured value will not take effect. Date Format Time Format Configure the global date formatthe default format is yyyy-mm-dd. Chooses the format that will be used to display the Time, 24-hour format or 12-hour format, the default settings is 24-hour format GXW450X User Manual Version 1.0.0.6 P a g e | 54 Note:
Manual setup of time will take effect immediately after saving and applying changes in the Web GUI. If users would like to reboot the GXW450X and keep the manually setup time setting, please make sure
"Remote NTP Server", "Enable DHCP Option 2" and "Enable DHCP Option 42" options under Web GUISettingsTime Settings Automatic Date and Time page are unchecked or set to empty. Otherwise, time auto updating settings in this page will take effect after reboot. NTP Server The GXW450X can be used as an NTP server for the NTP clients to synchronize their time with. To configure the GXW450X as the NTP server, set "Enable NTP server" to "Yes" under Web GUISystem SettingsTime SettingsNTP Server. On the client side, point the NTP server address to the GXW450X IP address or host name to use the GXW450X as the NTP server. Figure 31: GXW450X NTP Server Office Time On the GXW450X, the system administrator can define "office time", which can be used to configure time condition for inbound rule schedule. To configure office time, go to Web GUISystem SettingsTime SettingsOffice Time. Click on "Add Office Time" to create an office time. GXW450X User Manual Version 1.0.0.6 P a g e | 55 Time Week Figure 32: Add New Office Time Table 18: Office Time Settings Configure the start time and end time for office hour. Select the work days in one week. Show Advanced Options Check this option to show advanced options. Once selected, please specify "Month" and "Day" options. Month Day Select the months for office time. Select the work days in one month. Select Time and the day for the "Week" for the office time. The system administrator can also define month and day of the month as advanced options. Once done, click on "Save" and then "Apply Change"
for the office time to take effect. The office time will be listed in the web page as the figure shows below. GXW450X User Manual Version 1.0.0.6 P a g e | 56 Figure 33: Time SettingsOffice Time to edit the office time. Click on Click on to delete the office time. Click on "Delete Selected Office Times" to delete multiple selected office times at once. Holiday On the GXW450X, the system administrator can define "holiday", which can be used to configure time condition for inbound rule schedule. To configure holiday, go to Web GUISystem SettingsTime SettingsHoliday. Click on "Add Holiday" to create holiday time. Figure 34: Add a Holiday GXW450X User Manual Version 1.0.0.6 P a g e | 57 Name Table 19: Holiday Settings Specify the holiday name to identify this holiday. Holiday Memo Create a note for the holiday. Month Day Select the month for the holiday. Select the day for the holiday. Show Advanced Options Check this option to show advanced options. If selected, please specify the days as holiday in one week below. Week Select the days as holiday in one week. Enter holiday "Name" and "Holiday Memo" for the new holiday. Then select "Month" and "Day". The system administrator can also define days in one week as advanced options. Once done, click on "Save"
and then "Apply Change" for the holiday to take effect. The holiday will be listed in the web page as the figure shows below. Figure 35: Time SettingsHoliday Click on to edit the holiday. Click on to delete the holiday. Click on "Delete Selected Holidays " to delete multiple selected holidays at once. GXW450X User Manual Version 1.0.0.6 P a g e | 58 Email Settings Email Settings The Email application on the GXW450X can be used to send out alert event Emails, retrieve admin password etc. The configuration parameters can be accessed via Web GUISystem SettingsEmail SettingsEmail Settings. Table 20: Email Settings TLS Enable Enable or disable TLS during transferring/submitting your Email to another SMTP server. The default setting is "Yes". Select Email type. MTA: Mail Transfer Agent. The Email will be sent from the configured domain. When MTA is selected, there is no need to set up SMTP server for it or no user login is required. However, the Emails sent from MTA might be considered as spam by the target SMTP server. Client: Submit Emails to the SMTP server. A SMTP server is required, and users need login with correct credentials. Select the email template format to be sent. The "HTML" format is compatible with most mail clients and is recommended. If the mail client does not support the "HTML" format, please select the "Plain Text" format. Specify the domain name to be used in the Email when using type
"MTA". Type Email Template Sending Domain SMTP Server Specify the SMTP server when using type "Client". Enable SASL Authentication Enable SASL Authentication. When disabled, GXW450X will not try to use the user name and password for mail client login authentication. Most of the mail server requires login authentication while some others private mail servers allow anonymous login which requires disabling this option to send Email as normal. For Exchange Server, please disable this option. GXW450X User Manual Version 1.0.0.6 P a g e | 59 Username Password Username is required when using type "Client". Normally it's the Email address. Password to login for the above Username (Email address) is required when using type "Client". POP/POP3 Server Address Configure the POP/POP3 server address for the configured username Example: pop.gmail.com POP/POP3 Server Port Configure the POP/POP3 server port for the configured username Example: 995 Display Name Specify the display name in the FROM header in the Email. Sender Specify the sender's Email address. For example: pbx@example.mycompany.com. The following figure shows a sample Email setting on the GXW450X, assuming the email is using the default SMTP server of Gmail. GXW450X User Manual Version 1.0.0.6 P a g e | 60 Figure 36: Email Settings Once the configuration is finished, click on "Test". In the prompt, fill in a valid Email address to send a test Email to verify the Email settings on the GXW450X. Email Template The Email templates on the GXW450X can be used for email notification. The configuration parameters can be accessed via Web GUISystem SettingsEmail SettingsEmail Templates. GXW450X User Manual Version 1.0.0.6 P a g e | 61 Figure 37: Email Templates Press on Press to upload pictures to be used on email templates. to reset all email templates to default ones. To configure the email template, click the button under Options column, and edit the template as desired. GXW450X User Manual Version 1.0.0.6 P a g e | 62 Figure 38: Alert Events Template Users can preview mail sample by clicking on
. Click on in order to restore the default email template. Finally, users can click on to upload a custom picture to the email template to display their own logo in the sent mails for example Email Send Log Under GXW450X Web GUISystem SettingsEmail SettingsEmail Send Log, users could search, filter and check whether the Email is sent out successfully or not. This page will also display the corresponding error message if the Email is not sent out successfully. GXW450X User Manual Version 1.0.0.6 P a g e | 63 Figure 39: Email Send Log Table 21: Email Log Filter Field Description Start Time End time Receivers Send result Return code Enter the start time for filter Enter the end time for filter Enter the email recipient, while searching for multiple recipients, please separate then with comma and no spaces. Enter the status of the send result to filter with Enter the email code to filter with Email send module Select the email module to filter with from the drop-down list, which contains: All modules; User password; Alert events; CDR; Test. GXW450X User Manual Version 1.0.0.6 P a g e | 64 TRUNKS GXW450X is a VoIP Digital Gateway that supports both trunk modes Digital and VoIP to ensure a smooth integration of digital and VoIP communication to connect the legacy telephony infrastructure made up of PRI (E1, T1, J1) to the IP network. Digital Trunks The GXW450X supports E1/T1/J1 which are physical connection technologies used in digital network. T1 is the North American standard, J1 is used in Japan, whereas E1 is the European standard. GXW450X supports four signaling protocols: PRI_NET, PRI_CPE, MFC/R2 and SS7. PRI provides a varying number of channels depending on the standards in the country of implementation (E1, T1 or J1); MFC/R2 is a signaling protocol heavily used over E1 trunks; SS7 uses out-of-band signaling, which travels on a separate, dedicated channel rather than within the same channel as the telephone call, providing more efficiency and higher security level when the telephone calls are set up. To set up digital trunk on the GXW450X:
1. Go to Web GUIPBX SettingsInterface SettingsDigital Hardware to configure port type and channels. 2. Go to Web GUITrunksDigital Trunks to add and edit digital trunk. 3. Go to Web GUI TrunksOutbound Routes and Inbound Routes to configure outbound and inbound rule for the digital trunk. Digital Hardware Configuration Go to Web GUI PBX SettingsInterface SettingsDigital Hardware page and configure the following:
GXW450X User Manual Version 1.0.0.6 P a g e | 65 Figure 40: Digital Hardware Configuration Click on To change the Span of the Digital ports Click on to edit digital ports. Please see configuration parameters in the tables below:
GXW450X User Manual Version 1.0.0.6 P a g e | 66 Figure 41: Digital Port Configuration The GXW450X currently supports E1, T1 and J1 digital hardware type. When different signaling is selected for E1, T1 or J1, the settings in basic options and advanced options will be different. The following tables list all the settings to configure digital ports when selecting each signaling. Basic Settings Clock Table 22: Digital Hardware Configuration Parameters: E1 PRI_NET/PRI_CPE All E1/T1/J1 spans generate a clock signal on their transmit side. The parameter determines whether the clock signal from the far end of the E1/T1/J1 is used as the master source of clock timing. If the far end is GXW450X User Manual Version 1.0.0.6 P a g e | 67 used as the master, the gateway system clock will synchronize to it. Master: The port will never be used as a source of timing. This is appropriate when you know far end should always be a slave to you. Slave: The equipment at the far end of the E1/T1/J1 link is the preferred source of the master clock. Chooses the signaling protocol that will be used on the digital port. PRI: when one end is set to NET, the other end should be set to CPE Signaling Data channel Chooses the Data Channel for control. LBO Coding RX Gain TX Gain Codec Play Local RBT Framing CRC Validation Advanced Settings Switch Type The line build-out (LBO) is the distance between the operators and the gateway. Please use the default value 0dB unless the distance is long. T1:"AMI" or "B8ZS"
E1:"AMI" or "HDB3"
Configure the RX gain for the receiving channel of digital port. The valid range is from -24dB to +12dB. Configure the TX Gain for the transmitting channel of digital port. The valid range is -24dB to +12dB. Select alaw or ulaw. If set to default, alaw will be used for E1. This configured whether to play the ringback tone from local GXW450X or not. If enabled, the local GXW450X will play ringback tone to the caller. Otherwise, the caller will listen to the tone from peer device. The default setting is disabled. If span type is E1, the signaling configure as MFC/R2, then framing must configure as "cas"; If span type is E1, the signaling configure as PRI or SS7, then framing must configure as "ccs"; If span type is T1, and the signaling configure as PRI or SS7, then framing can configure as "esf" or
"d4"; If span type is J1, and the signaling configure as PRI or SS7, then framing can configure as "esf" or "d4". For E1, select whether to use CRC4 or None. Select switch type. EuroISDN: EuroISDN (common in Europe) GXW450X User Manual Version 1.0.0.6 P a g e | 68 NI2: National ISDN type 2 (common in the US) DMS100: Nortel DMS100 4ESS: AT&T 4ESS 5ESS: Lucent 5ESS NI1: old national ISDN type 1 Q.SIG This setting is used to specify the type of the callee number. The service provider will usually verify this. The default setting is unknown. In some very unusual circumstances, you may need set to Dynamic or Redundant. Note: When one type is selected, you might not be able to dial another class of numbers. For example, if National is configured, you wont be able to dial local or international numbers. This setting is used to specify the type of the caller number. The service provider will usually verify this. Configure the prefix in PRI Local Dial Plan and PRI Dial Plan for each type. Configure PRI T310 Timer (in seconds). The default value is 10 seconds. Select the PRI Indication. outofband: Use RELEASE, DISCONNECT or other messages with CAUSE to indicate call progress (e.g., cause: unassigned number or user busy). inband: use in-band tones to play busy or congestion signal to the other side. This is the default setting. PRI Dial Plan PRI Local Dial Plan International Prefix National Prefix Local Prefix Private Prefix Unknown Prefix PRI T310 PRI Indication Reset Interval The interval that restarts idle channels. PRI Exclusive This setting is used to set up the ChannelD in SETUP message. If enabled, only the specified B channel can be used. Otherwise, select one of the channels in B channel. If you need override the existing channels selection routine and force all PRI channels to be marked as exclusively GXW450X User Manual Version 1.0.0.6 P a g e | 69 selected, please enable it. If selected, transmission of facility-based ISDN supplementary services
(such as caller name from CPE over facility) will be enabled. When receiving a remote "SETUP" SIP message, and the "Sending Complete" field is not included in it, the gateway will send a "SETUP ACK"
to request for more information. This option should be used if a remote device has "SETUP ACK" support issues. Configure this option to send overlap digits. If enabled, SETUP message can include some digits of callee number, and rest of the digits can be sent using INFORMATION message. If disabled, callee number will be sent via SETUP message when all the digits are ready. Some switches (AT&T especially) require network specific Currently
"tollfreemegacom". the supported values are
"none",
"sdn", facility.
"megacom", Table 23: Digital Hardware Configuration Parameters: E1 - SS7 All E1/T1/J1 spans generate a clock signal on their transmit side. The parameter determines whether the clock signal from the far end of the E1/T1/J1 is used as the master source of clock timing. If the far end is used as the master, the gateway system clock will synchronize to it. Master: The port will never be used as a source of timing. This is appropriate when you know far end should always be a slave to you. Slave: The equipment at the far end of the E1/T1 link is the preferred source of the master clock. Chooses the signaling protocol that will be used on the digital port. PRI: when one end is set to NET, the other end should be set to CPE Chooses the Data Channel for control. Select ITU, ANSI or CHINA. GXW450X User Manual Version 1.0.0.6 P a g e | 70 Facility Enable SETUP ACK Overlap Dial NSF Basic Settings Clock Signaling Data channel SS7 Variant Originating point code is used to identify the node originating the message, always provided by the operator/ISP. Originating Point Code ITU Format: decimal number. ANSI & CHINA Format: decimal number or XXX-XXX-XXX. Destination point code is the address to send the message to, always be provided by the operator/ISP. Destination Point Code ITU Format: decimal number. First CIC ANSI & CHINA Format: decimal number or XXX-XXX-XXX. When Span Type is E1, ITU & CHINA Range: [0, 4065], ANSI Range: [0, 16353]. When Span Type is T1/J1, ITU & CHINA Range: [0, 4072], ANSI Range:
[0, 16360]. Assign CIC To D-channel If set to yes, D-channel will be assigned a CIC. Else, D-channel will not be assigned. By default, it is set to No. Network Indicator LBO Coding RX Gain TX Gain Codec Network Indicator (NI) should match in nodes, otherwise it might cause issues. Users can select "National", "National Spare", "International", or
"International Spare". Usually "National" or "International" is used. The line build-out (LBO) is the distance between the operators and the gateway. Please use the default value 0dB unless the distance is long. T1:"AMI" or "B8ZS"
E1:"AMI" or "HDB3"
Configure the RX gain for the receiving channel of digital port. The valid range is from -24dB to +12dB. Configure the TX Gain for the transmitting channel of digital port. The valid range is -24dB to +12dB. Select alaw or ulaw. If set to default, alaw will be used for E1. GXW450X User Manual Version 1.0.0.6 P a g e | 71 Framing If span type is E1, the signaling configure as MFC/R2, then framing must configure as "cas"; If span type is E1, the signaling configure as PRI or SS7, then framing must configure as "ccs"; If span type is T1, and the signaling configure as PRI or SS7, then framing can configure as "esf" or
"d4"; If span type is J1, and the signaling configure as PRI or SS7, then framing can configure as "esf" or "d4". CRC Validation For E1, select whether to use CRC4 or None. Advanced Settings Called Nature of Address Indicator Calling Nature of Address Indicator International Prefix National Prefix Subscriber Prefix Unknown Prefix Basic Settings Clock Indicates the type of the called number. The receiving switch may use this indicator during translations to apply the numbers proper dial plan. Users can select "Unknown", "Subscriber", "National", "International" or
"Dynamic". Indicates the type of the calling number. The receiving switch may use this indicator during translations to apply the numbers proper dial plan. Users can select "Unknown", "Subscriber", "National", "International" or
"Dynamic". Configure the prefix in Called Nature of Address Indicator and Calling Nature of Address Indicator for each type. Table 24: Digital Hardware Configuration Parameters: E1 - MFC/R2 All E1/T1/J1 spans generate a clock signal on their transmit side. The parameter determines whether the clock signal from the far end of the E1/T1/J1 is used as the master source of clock timing. If the far end is used as the master, the gateway system clock will synchronize to it. Master: The port will never be used as a source of timing. This is appropriate when you know far end should always be a slave to you. Slave: The equipment at the far end of the E1/T1 link is the preferred source of the master clock. GXW450X User Manual Version 1.0.0.6 P a g e | 72 Signaling Chooses the signaling protocol that will be used on the digital port. PRI: when one end is set to NET, the other end should be set to CPE Data channel Chooses the Data Channel for control. Variant Category Get ANI First LBO Coding RX Gain TX Gain Play Local RBT MFC/R2 multinational adaption. GXW450X supports MFC/R2 standards by ITU and MFC/R2 standards in different countries or regions including Argentina, Brazil, China, Czech Republic, Colombia, Ecuador, Indonesia, Mexico, the Philippines and Venezuela. Defines the Caller Category. Users can choose among the following options: National Subscriber, National Priority Subscriber, International Subscriber, International Priority Subscriber. If enabled, the callee side will request the caller to send caller number first and then called number. Note: Options "Get ANI First" and "Skip Category" cannot be enabled at the same time. The line build-out (LBO) is the distance between the operators and the gateway. Please use the default value 0dB unless the distance is long. T1:"AMI" or "B8ZS"
E1:"AMI" or "HDB3"
Configure the RX gain for the receiving channel of digital port. The valid range is from -24dB to +12dB. Configure the TX Gain for the transmitting channel of digital port. The valid range is -24dB to +12dB. This configured whether to play the ringback tone from local GXW450X or not. If enabled, the local GXW450X will play ringback tone to the caller. Otherwise, the caller will listen to the tone from peer device. The default setting is disabled. GXW450X User Manual Version 1.0.0.6 P a g e | 73 Framing If span type is E1, the signaling configure as MFC/R2, then framing must configure as "cas"; If span type is E1, the signaling configure as PRI or SS7, then framing must configure as "ccs"; If span type is T1, and the signaling configure as PRI or SS7, then framing can configure as "esf" or
"d4"; If span type is J1, and the signaling configure as PRI or SS7, then framing can configure as "esf" or "d4". CRC Validation For E1, select whether to use CRC4 or None. Advanced Settings MF Back Timeout (ms) Metering Pulse Timeout (ms) Allow Collect Calls Double Answer MFC/R2 value in milliseconds for MF timeout. Values smaller than 500ms are not recommended. -1 represents default value. MFC/R2 value in milliseconds for the metering pulse timeout. Metering pulse is sent by some telcos for some R2 variants during a call presumably for billing purposes to indicate costs. Should not last more than 500ms, -1 represents default value, and for Argentina the default value is 400ms, for others is 0ms. Brazil has a special calling party category for collect calls (llamadas por cobrar) instead of using the operator (as in Mexico). The R2 spec in Brazil says a special GB tone should be used to reject collect calls. By default, this is disabled, which means collect calls will be blocked. Some gateways require a double-answer process to block collect calls. If users have problem blocking collect calls using Group B signals, please try enabling this option. Accept On Offer By default, its enabled. In most of cases, this option should be enabled. Skip Category Charge Calls If enabled, the callee side will request the caller to send caller category before sending caller number. Note: "Get ANI First" and "Skip Category" cannot be enabled at the same time. Whether or not report to the other end "accept call with charge". This setting has no effect with most telecos. Default setting is enabled GXW450X User Manual Version 1.0.0.6 P a g e | 74
(recommended). Click on Custom Options button (on the left top of the configuration dialog) and then user can customize desired tone and timer options accordingly. Table 25: Digital Hardware Configuration Parameters: T1/J1 - PRI_NET/PRI_CPE All E1/T1/J1 spans generate a clock signal on their transmit side. The parameter determines whether the clock signal from the far end of the E1/T1/J1 is used as the master source of clock timing. If the far end is used as the master, the gateway system clock will synchronize to it. Master: The port will never be used as a source of timing. This is appropriate when you know far end should always be a slave to you. Slave: The equipment at the far end of the E1/T1/J1 link is the preferred source of the master clock. Chooses the signaling protocol that will be used on the digital port. PRI: when one end is set to NET, the other end should be set to CPE Custom Options Basic Settings Clock Signaling Data channel Chooses the Data Channel for control. LBO Coding RX Gain TX Gain Codec Play Local RBT The line build-out (LBO) is the distance between the operators and the gateway. Please use the default value 0dB unless the distance is long. T1:"AMI" or "B8ZS"
E1:"AMI" or "HDB3"
Configure the RX gain for the receiving channel of digital port. The valid range is from -24dB to +12dB. Configure the TX Gain for the transmitting channel of digital port. The valid range is -24dB to +12dB. Select alaw or ulaw. If set to default, ulaw will be used for T1/J1. This configured whether to play the ringback tone from local GXW450X or not. If enabled, the local GXW450X will play ringback tone to the caller. Otherwise, the caller will listen to the tone from peer device. The default setting is disabled. GXW450X User Manual Version 1.0.0.6 P a g e | 75 Framing Select esf or d4. Default setting is esf. Advanced Settings Switch Type PRI Dial Plan PRI Local Dial Plan International Prefix National Prefix Local Prefix Private Prefix Unknown Prefix PRI T310 PRI Indication Select switch type. EuroISDN: EuroISDN (common in Europe) NI2: National ISDN type 2 (common in the US) DMS100: Nortel DMS100 4ESS: AT&T 4ESS 5ESS: Lucent 5ESS NI1: old national ISDN type 1 Q.SIG This setting is used to specify the type of the callee number. The service provider will usually verify this. The default setting is "unknown". In some very unusual circumstances, you may need set to "Dynamic" or
"Redundant". Note:
When one type is selected, you might not be able to dial another class of numbers. For example, if "National" is configured, you won't be able to dial local or international numbers. This setting is used to specify the type of the caller number. The service provider will usually verify this. Configure the prefix in PRI Local Dial Plan and PRI Dial Plan for each type. Configure PRI T310 Timer (in seconds). The default value is 10 seconds. Select the PRI Indication. outofband: Use RELEASE, DISCONNECT or other messages with CAUSE to indicate call progress (e.g., cause: unassigned number or user busy). inband: use in-band tones to play busy or congestion signal to the GXW450X User Manual Version 1.0.0.6 P a g e | 76 Reset Interval The interval that restarts idle channels. other side. This is the default setting. PRI Exclusive Facility Enable SETUP ACK Overlap Dial NSF Basic Settings Clock This setting is used to set up the ChannelID in SETUP message. If enabled, only the specified B channel can be used. Otherwise, select one of the channels in B channel. If you need override the existing channels selection routine and force all PRI channels to be marked as exclusively selected, please enable it. If selected, transmission of facility-based ISDN supplementary services
(such as caller name from CPE over facility) will be enabled. When receiving a remote "SETUP" SIP message, and the "Sending Complete" field is not included in it, the gateway will send a "SETUP ACK"
to request for more information. This option should be used if a remote device has "SETUP ACK" support issues. Configure this option to send overlap digits. If enabled, SETUP message can include some digits of callee number, and rest of the digits can be sent using INFORMATION message. If disabled, callee number will be sent via SETUP message when all the digits are ready. Some switches (AT&T especially) require network specific Currently
"tollfreemegacom", "accunet". the supported values are
"none",
"sdn", facility.
"megacom", Table 26: Digital Hardware Configuration Parameters: T1/J1 - SS7 All E1/T1/J1 spans generate a clock signal on their transmit side. The parameter determines whether the clock signal from the far end of the E1/T1/J1 is used as the master source of clock timing. If the far end is used as the master, the gateway system clock will synchronize to it. Master: The port will never be used as a source of timing. This is appropriate when you know far end should always be a slave to you. Slave: The equipment at the far end of the E1/T1 link is the preferred source of the master clock. Signaling Chooses the signaling protocol that will be used on the digital port. GXW450X User Manual Version 1.0.0.6 P a g e | 77 PRI: when one end is set to NET, the other end should be set to CPE Data channel SS7 Variant Chooses the Data Channel for control. Select ITU, ANSI or CHINA. Originating point code is used to identify the node originating the message, always provided by the operator/ISP. Originating Point Code ITU Format: decimal number. ANSI & CHINA Format: decimal number or XXX-XXX-XXX. Destination point code is the address to send the message to, always be provided by the operator/ISP. Destination Point Code ITU Format: decimal number. First CIC ANSI & CHINA Format: decimal number or XXX-XXX-XXX. When Span Type is E1, ITU & CHINA Range: [0, 4065], ANSI Range: [0, 16353]. When Span Type is T1/J1, ITU & CHINA Range: [0,4072], ANSI Range:
[0, 16360]. Assign CIC to D-Channel If set to yes, D-channel will be assigned with a CIC. Else, D-channel will not be assigned with a CIC. By default, it is set to No. Network Indicator LBO Coding RX Gain Network Indicator (NI) should match in nodes, otherwise it might cause issues. Users can select "National", "National Spare", "International", or
"International Spare". Usually "National" or "International" is used. The line build-out (LBO) is the distance between the operators and the gateway. Please use the default value 0dB unless the distance is long. T1:"AMI" or "B8ZS"
E1:"AMI" or "HDB3"
Configure the RX gain for the receiving channel of digital port. The valid range is from -24dB to +12dB. GXW450X User Manual Version 1.0.0.6 P a g e | 78 Configure the TX Gain for the transmitting channel of digital port. The valid range is -24dB to +12dB. Select alaw or ulaw. If set to default, ulaw will be used for T1/J1. Select esf or d4. Default setting is esf. Indicates the type of the called number. The receiving switch may use this indicator during translations to apply the numbers proper dial plan. Users can select "Unknown", "Subscriber", "National", "International" or
"Dynamic". Indicates the type of the calling number. The receiving switch may use this indicator during translations to apply the numbers proper dial plan. Users can select "Unknown", "Subscriber", "National", "International" or
"Dynamic". Configure the prefix in Called Nature of Address Indicator and Calling Nature of Address Indicator for each type. TX Gain Codec Framing Advanced Settings Called Nature of Address Indicator Calling Nature of Address Indicator International Prefix National Prefix Subscriber Prefix Unknown Prefix Digital Trunk Configuration After configuring digital hardware, go to Web GUI TrunksDigital Trunks. Click on to add a new digital trunk. Click on to configure detailed parameters for the digital trunk. Click on to delete the digital trunk. The digital trunk parameters are listed in the table below. Trunk Name Table 27: Digital Trunk Configuration Parameters Configure trunk name to identify the digital trunk. GXW450X User Manual Version 1.0.0.6 P a g e | 79 Port Hide CallerID Caller ID Configure the digital channel group used by the trunk. Configure to hide outgoing caller ID. The default setting is "No". Configure the Caller ID. This is the number that the trunk will try to use when making outbound calls. For some providers, it might not be possible to set the CallerID with this option and this option will be ignored. CallerID Name Configure the name of the caller. DAHDI Out Line Selection This is to implement Digital trunk outbound line selection strategy. Three options are available:
Ascend: When the call goes out from this digital trunk, it will always try to use the first idle digital port. The port order that the call will use to go out would be port 1port 2port 3port 4. Every time it will start with port 1 (if its idle). Poll: When the call goes out from this digital trunk, it will use the port that is not used last time. And it will always use the port in the order of port 123412341234, following the last port being used. Descend: When the call goes out from this digital trunk, it will always try to use the last idle digital port. The port order that the call will use to go out would be port 16port 10port 2port 1. Every time it will start with port 4 (if its idle). The default setting is Ascend mode. Digital Trunk Troubleshooting After configuring the digital trunk on the GXW450X as described above, if it doesn't work as expected, users can go to capture signaling trace on the GXW450X Web GUI for troubleshooting purpose. Depending on the signaling selected for the digital trunk, users can go to following pages to capture trace:
PRI Signaling Trace: Web GUIMaintenanceSignaling TroubleshootingPRI Signaling Trace SS7 Signaling Trace: Web GUIMaintenanceSignaling TroubleshootingSS7 Signaling Trace MFC/R2 Signaling Trace: Web GUIMaintenanceSignaling TroubleshootingMFC/R2 Signaling Trace GXW450X User Manual Version 1.0.0.6 P a g e | 80 Users can also capture a Digital Record Trace to record the call for other troubleshooting purposes such as audio quality problems and noise. Below are the steps to capture the trace:
1. Click on "Start" to start capturing trace. The output result shows "Capturing..."
2. Once the test is done, click on "Stop" to stop the trace. 3. Click on "Download" to download the trace. Figure 42: Troubleshooting Digital Trunks After capturing the trace, users can download it for basic analysis. Or you can contact Grandstream Technical support in the following link for further assistance if the issue is not resolved:
http://www.grandstream.com/support VoIP Trunks The VoIP trunks allow the GXW450X to be connected over an IP network via SIP protocol to a VoIP provider or to another device that supports the SIP trunking. VoIP trunks can be configured in GXW450X under Web GUI TrunksVoIP Trunks. Once created, the VoIP trunks will be listed with Provider Name, Type, Hostname/IP, Username and Options to edit/detect the trunk. Click on to add a new VoIP trunk. Click on to configure detailed parameters for the VoIP trunk. Click on to delete the VoIP trunk. GXW450X User Manual Version 1.0.0.6 P a g e | 81 The VoIP trunk options are listed in the table below. Table 28: Create New SIP Trunk Provider Name Host Name NAT Disable This Trunk TEL URI Caller ID CallerID Name From Domain Configure a unique label (up to 64 characters) to identify this trunk when listed in outbound rules, inbound rules and etc. Configure the IP address or URL for the VoIP providers server of the trunk. Turn on this setting when the gateway is using public IP and communicating with devices behind NAT. If there is one-way audio issue, usually it is related to NAT configuration or SIP/RTP port support on the firewall. If a current SIP If checked, the trunk will be disabled. Note:
is disabled, GXW450X will send UNREGISTER message (REGISTER message with expires=0) to the SIP provider. trunk If the trunk has an assigned PSTN telephone number, this field should be set to "User=Phone". Then a "User=Phone" parameter will be attached to the Request-Line and TO header in the SIP request to indicate the E.164 number. If set to "Enable", "Tel:" will be used instead of "SIP:" in the SIP request. The default setting is disabled. Configure the Caller ID. This is the number that the trunk will try to use when making outbound calls. For some providers, it might not be possible to set the CallerID with this option and this option will be ignored. Important Note: When making outgoing calls, the following priority order rule will be used to determine which CallerID will be set before sending out the call:
From user (Register Trunk Only) CID from inbound call (Keep Original CID Enabled) Trunk Username/CallerID (Keep Trunk CID Enabled) DOD Trunk Username/CallerID (Keep Trunk CID Disabled) Global Outbound CID. Configure the name of the caller. Configure the actual domain name. This can be used to override the GXW450X User Manual Version 1.0.0.6 P a g e | 82 From Header. For example, "trunk.GXW450X.provider.com" is the From Domain in From Header: sip: 1234567@trunk.GXW450X.provider.com. Configure the SIP transport protocol to be used in this trunk. UDP; TCP or TLS. The default setting is "UDP"
Transport After creating the SIP Trunk user can click on configure. Below is a table of the Basic and advanced parameters of a SIP trunk. Table 29: SIP Trunk Configuration Parameters to edit the trunk and have detailed parameters to Basic Settings Provider Name Host Name NAT Disable This Trunk TEL URI Caller ID CallerID Name From Domain If a current SIP Configure a unique label to identify this trunk when listed in outbound rules, inbound rules and etc. Configure the IP address or URL for the VoIP providers server of the trunk. Turn on this option when the gateway is using public IP and communicating with devices behind NAT. If there is one-way audio issue, usually its related to NAT configuration or SIP/RTP port configuration on the firewall. If selected, the trunk will be disabled. Note:
is disabled, GXW450X will send UNREGISTER message (REGISTER message with expires=0) to the SIP provider. If the trunk has an assigned PSTN telephone number, this field should be set to "User=Phone". Then a "User=Phone" parameter will be attached to the Request-Line and TO header in the SIP request to indicate the E.164 number. If set to "Enable", "Tel:" will be used instead of "SIP:" in the SIP request. The default setting is disabled. Configure the Caller ID. This is the number that the trunk will try to use when making outbound calls. For some providers, it might not be possible to set the CallerID with this option and this option will be ignored. trunk Configure the name of the caller. Configure the actual domain name. This can be used to override the GXW450X User Manual Version 1.0.0.6 P a g e | 83 From Header. For example, "trunk.GXW450X.provider.com" is the From Domain in From Header: sip:1234567@trunk.GXW450X.provider.com. Configure the SIP transport protocol to be used in this trunk. The default setting is "UDP". UDP TCP TLS Select audio and video codec for the VoIP trunk. The available codecs are: PCMU, PCMA, GSM, AAL2-G.726-32, G.726, G.722, G.729, G.723, OPUS, ILBC, ADPCM, H.264, H.265, H.263, H.263p. If checked, the invite message sent to trunks will contain PPI (P-
Preferred-Identity) Header. If checked, the invite message sent to trunks will contain PAI (P-
Asserted-Identity) Header. It is not possible to send both PPI and PAI Headers. If enabled and "Send PAI Header" is disabled, PAI headers will be preserved as calls pass through the gateway. Configure where to get the destination ID of an incoming SIP call, from SIP Request-line or To-header. The default is set to "Request-line". Configure the default DTMF mode when sending DTMF on this trunk. Transport Advanced Settings Codec Preference Send PPI Header Send PAI Header Passthrough PAI Header DID Mode Default: The global setting of DTMF mode will be used. The global is under Web GUIPBX for DTMF Mode setting setting SettingsSIP SettingsToS. DTMF Mode RFC2833: Send DTMF using RFC2833. Info: Send DTMF using SIP INFO message. Inband: Send DTMF using inband audio. This requires 64 bit codec, i.e., PCMU and PCMA. Auto: Send DTMF using RFC2833 if offered. Otherwise, inband. If enabled, the GXW450X will regularly send SIP OPTIONS to the device to check if the device is still online. The default setting is "No". When "Enable Heartbeat Detection" option is set to "Yes", configure the GXW450X User Manual Version 1.0.0.6 P a g e | 84 Enable Heartbeat Detection Heartbeat Frequency interval (in seconds) of the SIP OPTIONS message sent to the device to check if the device is still online. The default setting is 60 seconds. The maximum number of concurrent calls using the trunk. The default settings 0, which means no limit. Enable SRTP for the VoIP trunk. The default setting is "No". Maximum Number of Call Lines SRTP Outbound Routes An outbound route is a set of rules defined by privileges and patterns that the gateway uses to decide the numbers that can go out through the trunk, who has the right to use the trunk and trunk to use for an outbound call. To create an outbound route, Go to Web GUI TrunksOutbound Routes. Click on to add a new outbound route. Click on to edit the outbound route. Click on to delete the outbound route. On the GXW450X, the outbound route priority is based on Best matching pattern. For example, the GXW450X has outbound route A with pattern 1xxx and outbound route B with pattern 10xx configured. When dialing 1000 for outbound call, outbound route B will always be used first. This is because pattern 10xx is a better match than pattern 1xxx. Only when there are multiple outbound routes with the same pattern configured, the GXW450X will use the first pattern matched. Figure 43: Create Outbound Route GXW450X User Manual Version 1.0.0.6 P a g e | 85 Calling Rule Name Configure the name of the calling rule (e.g., local, long-distance, and etc). Letters, digits, _ and - are allowed. All patterns are prefixed with the "_". Special characters:
X: Any Digit from 0-9. Z: Any Digit from 1-9. N: Any Digit from 2-9.
".": Wildcard. Match one or more characters.
"!": Wildcard. Match zero or more characters immediately. Example: [12345-9] - Any digit from 1 to 9. Pattern Notes:
Multiple patterns can be used. Each pattern should be entered in new line. Users can add comments to the end of patterns to better organize and keep track of complex rules by typing /* and */ before and after each comment respectively. Example
:
_X. _NNXXNXXXXX /* 10-digit long distance */
_818X. /* Any number with leading 818 */
Select the trunk for this outbound rule. Allows the user to specify the number of digits that will be stripped from the beginning of the dialed string before the call is placed via the selected trunk. Example
:
The users will dial 9 as the first digit of a long-distance calls. However, 9 should not be sent out via digital lines and the PSTN line. In this case, 1 GXW450X User Manual Version 1.0.0.6 P a g e | 86 Main Trunk Trunk Strip Prepend Use Failover Trunk Trunk digit should be stripped before the call is placed. Specify the digits to be prepended before the call is placed via the trunk. Those digits will be prepended after the dialing number is stripped. Failover trunks can be used to make sure that a call goes through an alternate route, when the primary trunk is busy or down. If "Use Failover Trunk" is enabled and "Failover trunk" is defined, the calls that cannot be placed via the regular trunk may have a secondary trunk to go through. GXW450X support up to 10 failover trunks. Example: The user's primary trunk is a VoIP trunk and the user would like to use the PSTN when the VoIP trunk is not available. The PSTN trunk can be configured as the failover trunk of the VoIP trunk. Allows the user to specify the number of digits that will be stripped from the beginning of the dialed string before the call is placed via the selected trunk. Strip Example:
Prepend Time Condition Time Condition Mode The users will dial 9 as the first digit of a long-distance calls. However, 9 should not be sent out via digital lines and the PSTN line. In this case, 1 digit should be stripped before the call is placed. Specify the digits to be prepended before the call is placed via the trunk. Those digits will be prepended after the dialing number is stripped. Use Main Trunk or Failover Trunk: Use the Main Trunk and its settings during the configured time conditions. If the main trunk is unavailable, the Failover Trunk and its settings will be used instead. Use Specific Trunks: Use specific trunks during the configured time conditions. The Strip and Prepend settings of the Main Trunk will be used. If a trunk is unavailable during its time condition, no failover trunks will be used. Time Condition Users could customize holiday time, office time or a specified time to allow GXW450X User Manual Version 1.0.0.6 P a g e | 87 the outbound route to be used. Inbound Routes When a call comes into the GXW450X from the outside, it will usually arrive along with information about the telephone number that was dialed (also known as the "DID") and the Caller ID of the person who called. The Inbound Routes is used to tell the system what to do with calls that come into the GXW450X on any trunk based on the patter of the DID and the caller ID of the person who called. Inbound routes can be configured via Web GUI TrunksInbound Routes. Click on button to add a new inbound route. Click on To import inbound routes. Click on to export inbound routes. Click on to edit the inbound route. Click on to delete the inbound route Figure 44: Create Inbound Routes Inbound Route Configuration Trunks Table 30: Inbound Rule Configuration Parameters Select the trunk to configure the inbound rule. GXW450X User Manual Version 1.0.0.6 P a g e | 88 Pattern All patterns are prefixed with the "_". Special characters:
X: Any Digit from 0-9. Z: Any Digit from 1-9. N: Any Digit from 2-9.
".": Wildcard. Match one or more characters.
"!": Wildcard. Match zero or more characters immediately. Example: [12345-9] - Any digit from 1 to 9. Notes:
Multiple patterns can be used. Each pattern should be entered in new line. Users can add comments to the end of patterns to better organize and keep track of complex rules by typing /* and */ before and after each comment respectively. Example:
Pattern CallerID Pattern _X. _NNXXNXXXXX /* 10-digit long distance
*/
_818X. /* Any number with leading 818 */
1000 1001 GXW450X User Manual Version 1.0.0.6 P a g e | 89 All patterns are prefixed by "_" character, but please do not enter more than one "_" at the beginning. All patterns can add comments, such as
"_pattren /* comment */". In patterns, some characters have special meanings:
[12345-9] ... Any digit in the brackets. In this example, 1,2,3,4,5,6,7,8,9 are allowed. N ... Any digit from 2-9. .. Wildcard, matching one or more characters.
! ... Wildcard, matching zero or more characters immediately. X ... Any digit from 0-9. Z ... Any digit from 1-9.
- ... Hyphen is to connect characters and it will be ignored.
[] Contain special characters ([x], [n], [z]) represent letters x, n, z. CallerID Pattern Inbound Route: Import/Export Inbound Route Users can import and export inbound routes to quickly set up inbound routing on a GXW450X or to back up an existing configuration. An exported inbound route configuration can be directly imported without needing any manual modifications. Figure 45: Import/Export Inbound Route The imported file should be on CSV format and using UTF-8 encoding, the imported file should contain below columns, and each column should be separated by a comma (It is recommended to use Notepad++ for the imported file creation):
Pattern: Always prefixed with _ CallerID Pattern: Always prefixed with _ GXW450X User Manual Version 1.0.0.6 P a g e | 90 PBX SETTINGS This section describes internal options that haven't been mentioned in previous sections yet. The settings in this section can be applied globally to the GXW450X, including general configurations, jitter buffer, RTP settings and hardware config. The options can be accessed via Web GUIPBX SettingsGeneral Settings. SIP Settings The GXW450X SIP global settings can be accessed via Web GUIPBX SettingsSIP Settings. General On this page users can define the Binding UDP Port for SIP protocol. The default port used is 5060 Misc Figure 46: SIP Settings/General On this Web page users can define the DNS mode used by the GXW450X. This setting only affects the DNS queries that occurs when making calls. Figure 47: SIP Settings/Misc GXW450X User Manual Version 1.0.0.6 P a g e | 91 Session Timer Force Timer Timer Session Expire Min SE TCP and TLS TCP Enable TCP Bind IPv4 Address TCP Bind IPv6 Address Table 31: SIP Settings/Session Timer If checked, always request and run session timer. If checked, run session timer only when requested by another UA. Configure the maximum session refresh interval (in seconds). The default setting is 1800. Configure the minimum session refresh interval (in seconds). The default setting is 90. Table 32: SIP Settings/TCP and TLS Configure to allow incoming TCP connections with the GXW450X. The default setting is "No". Configure the IP address for TCP server to bind to. 0.0.0.0 means binding to all interfaces. The port number is optional. If not specified, 5060 will be used. Configure the IPv6 address for TCP server to bind to. "[::]" means bind to all interfaces. The port number is optional with the default being 5060. For example, [2001:0DB8:0000:0000:0000:0000:1428:0000]:5060. TLS Enable Configure to allow incoming TLS connections with the GXW450X. The default setting is "No". TLS Bind IPv4 Address Configure the IP address for TLS server to bind to. 0.0.0.0 means binding to all interfaces. The port number is optional. If not specified, 5061 will be used. Note:
The IP address must match the common name (hostname) in the certificate. Please do not bind a TLS socket to multiple IP addresses. For details on how to construct a certificate for SIP, please refer to the following document:
http://tools.ietf.org/html/draft-ietf-sip-domain-certs GXW450X User Manual Version 1.0.0.6 P a g e | 92 TLS Bind IPv6 Address Configure the IPv6 address for TLS server to bind to. "[::]" means bind to all interfaces. The port number is optional with default being 5061. For example, [2001:0DB8:0000:0000:0000:0000:1428:0000]:5061. Note: The IP address must match the common name (host name) in the certificate so that the TLS socket won't bind to multiple IP addresses. TLS Do Not Verify If enabled, the TLS server's certificate won't be verified when acting as a client. The default setting is "Yes". This is the CA certificate if the TLS server being connected to requires self-signed certificate, including server's public key. This file will be renamed as "TLS.ca" automatically. Note:
The size of the uploaded ca file must be under 2MB. This is the Certificate file (*.pem format only) used for TLS connections. It contains private key for client and signed certificate for the server. This file will be renamed as "TLS.pem" automatically. Note:
The size of the uploaded certificate file must be under 2MB. The size of a private key must be under 2MB. This is the private key (*.key format only) for TLS connections. This file will be renamed as "TLS.key" automatically. This file must be named with the CA subject name hash value. It contains CA's (Certificate Authority) public key, which is used to verify the accessed servers. Note:
The size of the uploaded CA certificate file must be under 2MB. Display a list of files under the CA Cert directory. TLS Self-Signed CA TLS Cert TLS Key TLS CA Cert TLS CA List Note:
The configuration in this section requires system reboot to take effect. GXW450X User Manual Version 1.0.0.6 P a g e | 93 NAT External Host Table 33: NAT Settings Configure a static IP address and port (optional) used in outbound SIP messages if the GXW450X is behind NAT. If it is a host name, it will only be looked up once. Use IP address in SDP If enabled, the SDP connection will use the IP address resolved from the external host. Configure the externally mapped UDP port when the GXW450X is behind a static NAT or PAT. Configure the externally mapped TCP port when the GXW450X is behind a static NAT or PAT. Configures the externally mapped TLS port when GXW450X is behind a static NAT or PAT. Specify a list of network addresses that are considered inside of the NAT network. Multiple entries are allowed. If not configured, the external IP address will not be set correctly. A sample configuration could be as follows:
192.168.0.0/16 External UDP Port External TCP Port External TLS Port Local Network Address ToS Table 34: ToS Settings ToS For SIP Configure the Type of Service for SIP packets. The default setting is None. ToS For RTP Audio Configure the Type of Service for RTP audio packets. The default setting is None. Default Incoming/Outgoing Registration Time Configure registration. The default setting is 120. the default duration (in seconds) of incoming/outgoing Send Compact SIP Headers If enabled, compact SIP headers will be sent. The default setting is "No". Enable Relaxed DTMF Select to enable relaxed DTMF handling. The default setting is "No". GXW450X User Manual Version 1.0.0.6 P a g e | 94 DTMF Mode Select DTMF mode to send DTMF. The default setting is RFC2833. If
"Info" is selected, SIP INFO message will be used. If "Inband" is selected, 64-kbit codec PCMU and PCMA are required. When "Auto" is selected,
"RFC2833" will be used if offered, otherwise "Inband" will be used. The default setting is "RFC2833". 100rel Configure the 100rel setting on GXW450X. The default setting is Yes. Trust Remote Party ID Send Remote Party ID Generate In-Band Ringing Configure whether the Remote-Party-ID should be trusted. The default setting is "No". Configure whether the Remote-Party-ID should be sent or not. The default setting is "No". Configure whether the GXW450X should generate inband ringing or not. The default setting is "Never". Yes: The GXW450X will send 180 Ringing followed by 183 Session Progress and in-band audio. No: The GXW450X will send 180 Ringing if 183 Session Progress has not been sent yet. If audio path is established already with 183 then send in-band ringing. Never: Whenever ringing occurs, the GXW450X will send 180 Ringing as long as 200OK has not been set yet. Inband ringing will not be generated even the end point device is not working properly. Server User Agent Configure the user agent string for the GXW450X. RTP Settings RTP Settings RTP Start RTP End Strict RTP Table 35: RTP Settings Configure the RTP port starting number. The default setting is 10000. Configure the RTP port ending address. The default setting is 20000. Configure to enable or disable strict RTP protection. If enabled, RTP packets that do not come from the source of the RTP stream will be dropped. The default setting is "Disable". GXW450X User Manual Version 1.0.0.6 P a g e | 95 RTP Checksums ICE Support STUN Server TURN Server Configure to enable or disable RTP Checksums on RTP traffic. The default setting is "Disable". Configure whether to support ICE, ICE is the integrated use of STUN and TURN structure to provide reliable VoIP or video calls and media transmission, via a SIP request/ response model or multiple candidate endpoints exchanging IP addresses and ports, such as private addresses and TURN server address. It is enabled by default. Configure STUN server address, STUN protocol is a Client / Server is also a Request / Response protocol, where it is used to check the connectivity between the two terminals, such as maintaining NAT binding entries keep alive agreement. The default STUN Server is stun.ipvideotalk.com Valid format: [(hostname | IP-address) [':' port]
The default port number is 3478 if not specified. Configure TURN server address. TURN is an enhanced version of the STUN protocol and is dedicated to the processing of symmetric NAT problems. TURN Server Name Configure turn server account name. TURN Server Password Configure turn server account password. Payload Type Settings The GXW450X payload type for audio codecs can be configured here. Table 36: Payload Type Configuration AAL2-G.726 DTMF Configure payload type for ADPCM (G.726, 32kbps, AAL2 codeword packing). The default setting is 112. Configured payload type for DTMF. The default setting is 101. G.721 Compatible Configure to enable/disable G.721 compatible. The default setting is Yes. G.726 iLBC Configure the payload type for G.726 if "G.721 Compatible" is disabled. The default setting is 111. Configure the payload type for iLBC. The default setting is 97. GXW450X User Manual Version 1.0.0.6 P a g e | 96 Click on to set the values of the payload parameters to the factory default values While configuring the payload values users can Click on to reset the values to the last saved values on the gateway. Voice Prompt The GXW450X supports multiple languages in Web GUI as well as system voice prompt. The following languages are currently supported in system voice prompt:
English (United States), British English, Arabic, Chinese, Dutch, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Russian, Spanish, Catalan, Swedish, Czech and Turkish. English (United States) and Chinese voice prompts are built in with the GXW450X already. The other languages provided by Grandstream can be downloaded and installed from the GXW450X Web GUI directly. Additionally, users could customize their own voice prompts, package them and upload to the GXW450X. Language settings for voice prompt can be accessed under Web GUIPBX SettingsVoice PromptLanguage. Download and Install Voice Prompt Package To download and install voice prompt package in different languages from GXW450X Web GUI, click on button. Figure 48: Language Settings for Voice Prompt A new dialog window of voice prompt package list will be displayed. Users can see the version number
(latest version available V.S. current installed version), package size and options to upgrade or download the language GXW450X User Manual Version 1.0.0.6 P a g e | 97 Figure 49: Voice Prompt Package List Click on once the downloading is finished. to download the language to the GXW450X. The installation will be automatically started Figure 50: New Voice Prompt Language Added A new language option will be displayed after successfully installed. Users then could select it to apply in the GXW450X system voice prompt or delete it from the GXW450X GXW450X User Manual Version 1.0.0.6 P a g e | 98 Manual Upload of Prompt Package Users can upload the prompt package manually to the GXW450X. Users can create their own prompt package for different languages and use them as the default voice prompts. To upload the voice prompt to the GXW450X, press the prompt package. button and brows the Note: The prompt package should be in tar.bz2, tar.gz, tar.Z, tgz, tar, bz2, zip or gz format. Figure 51: Upload Voice prompt Package Jitter Buffer A jitter buffer is used at the receiving equipment to store incoming RTP packets, re-align them in terms of timing and check they are in the correct order. If some arrive slightly out-of-sequence then, provided it is large enough, the jitter buffer can put them back into the right sequence. However, for this to work the receiving device must delay the audio very slightly while it checks and reassembles the packet stream. Below are the Jitter buffer Settings to control the size of the buffer and its implementation mode:
Table 37: Jitter Buffer Settings SIP Jitter Buffer Enable Jitter Buffer Jitter Buffer Size Select to enable jitter buffer on the sending side of the SIP channel. The default setting is "No". Configure the time (in ms) to buffer. This is the jitter buffer size used in
"Fixed" jitter buffer or used as the initial time for "adaptive" jitter buffer. The default setting is 100. GXW450X User Manual Version 1.0.0.6 P a g e | 99 Configure the jitter buffer implementation on the sending side of a SIP channel. The default setting is "Fixed". Fixed Implementation The size is always equal to the value of "Max Jitter Buffer". Adaptive The size is adjusted automatically and the maximum value equals to the value of "Max Jitter Buffer". Configure the maximum time (in ms) to buffer for "Adaptive" jitter buffer implementation or used as the jitter buffer size for "Fixed" jitter buffer implementation. The default setting is 200. Max Jitter Buffer GXW450X User Manual Version 1.0.0.6 P a g e | 100 MAINTENANCE The Maintenance section lists different tools to help troubleshooting the issues that might be encountered while using the GXW450X alongside a set of options to manage users, control web GUI access, upgrade the firmware, backup the configuration, take ethernet and Digital traces etc. User Management User management is on Web GUI MaintenanceUser Management page. User could create multiple accounts for different administrators to log in the GXW450X Web GUI. Figure 52: User Management Page Display Click on To add a user Click on to edit the user Click on to delete the user When logged in as Super Admin, click on following dialog will prompt. Configure the parameters as shown in below table. to create a new account for Web GUI user. The GXW450X User Manual Version 1.0.0.6 P a g e | 101 Figure 53: Create New User Table 38: Create New User Information Configures a username to identify the user which will be required in Web GUI login. Letters, digits and underscore are allowed in the user name. This is the role of the Web GUI user. Currently only Admin is supported when Super Admin creates a new user. Configures a password for this user which will be required in Web GUI login. Letters, digits and underscore are allowed. Enters the necessary information to keep a record for this user. User Name Privilege User Password Department Fax Email Address First Name Last Name Home Number Mobile Phone Number Change Information Change Password After logging in the Web GUI for the first time, it is highly recommended for users to change the default password admin to a more complicated password for security purposes. Follow the steps below to change the Web GUI access password. GXW450X User Manual Version 1.0.0.6 P a g e | 102 1. Go to Web GUIMaintenanceChange Information page. 2. Enter the old password first. 3. Enter the new password and retype the new password to confirm. The new password has to be at least 4 characters. The maximum length of the password is 16 characters. 4. Configure the Email Address that is used when login credentials are lost. 5. Click on Save and the user will be automatically logged out. 6. Once the web page comes back to the login page again, enter the username admin and the new password to login. Figure 54: Change Password Table 39: Change Password Parameters Enter Old Password Enter the old Password for GXW450X Enable Change Password When enabled, the fields to enter the new password will be displayed Enter New Password Enter the New Password for GXW450X Re-enter New Password Retype the New Password for GXW450X Change Binding Email GXW450X allows user to configure binding email in case login password is lost. GXW450X login credential will be sent to the designated email address. The feature can be found under Web GUIMaintenanceChange InformationChange Binding Email. GXW450X User Manual Version 1.0.0.6 P a g e | 103 Login Settings Figure 55: Change Binding Email After the user logs in the GXW450X Web GUI, the user will be automatically logged out after certain timeout, or he/she can be banned for a specific period if the login timeout is exceeded. Those values can be specified under GXW450X web GUIMaintenanceChange InformationLogin Settings page. The User Login Timeout value is in minute and the default setting is 10 minutes. If the user doesnt make any operation on Web GUI within the timeout, the user will be logged out automatically. After that, the Web GUI will be redirected to the login page and the user will need to enter username and password to log in. If set to 0, there is no timeout for the Web GUI login session and the user will not be automatically logged out. Maximum number of login attempts can prevent the GXW450X from brute force decryption, if this number is exceeded user IP address will be banned from accessing the GXW for a period based on user configuration, the default value is 5. User ban period specify the period in minutes an IP will be banned from accessing the GXW if the User max number of try login is exceeded, the default value is 5. Login Banned User List show the list of IPs banned from the GXW. Login White List User can add a list of IPs to avoid the above restriction, thus, they can exceed the User max number of try login. GXW450X User Manual Version 1.0.0.6 P a g e | 104 Figure 56: Login Timeout Settings Operation Log The admin has the authority to view operation logs on GXW450X Web GUIMaintenance Operation Log page. Operation logs list the operations done by all the Web GUI users, for example, Web GUI login, creating trunk, creating outbound rule etc. There are 7 columns to record the operation details Date, User Name, IP Address, Results, Page Operation, Specific Operation and Remark. GXW450X User Manual Version 1.0.0.6 P a g e | 105 Figure 57: Operation Logs The operation log can be sorted and filtered for easy access. Click on the header of each column to sort. For example, clicking on Date will sort the logs according to operation date and time. Clicking on Date again will reverse the order. Table 40: Operation Log Column Header Date User Name IP Address Results The date and time when the operation is executed. The username of the user who performed the operation. The IP address from which the operation is made. The result of the operation. Page Operation The page where the operation is made. For example, login, logout, delete user, create trunk and etc. GXW450X User Manual Version 1.0.0.6 P a g e | 106 Specific Operation Click on to view the options and values configured by this operation. Remark Allows users to add notes and remarks to each operation Users could also filter the operation logs by time condition, IP address and/or username. To use the filter, click on and configure the conditions then click on
. Figure 58: Operation Logs Filter The above figure shows an example that operations made by user admin on device with IP 172.16.1.62 from 2018-12-08 16:38 to 2018-12-11 16:38 are filtered out and displayed. To delete operation logs, users can perform filtering first and then click on to delete the filtered result of operation logs. Or users can click on logs at once. to delete all operation Syslog On the GXW450X, users could dump the syslog information to a remote server under Web GUIMaintenanceSyslog. Enter the syslog server hostname or IP address and select the module/level for the syslog information. GXW450X User Manual Version 1.0.0.6 P a g e | 107 The default syslog level for all modules is "error", which is recommended in your GXW450X settings because it can be helpful to locate the issues when errors happen. Some typical modules for GXW450X functions are as follows and users can turn on "notice" and "verb"
levels besides "error" level. pbx: This module is related to general PBX functions. pjsip: This module is related to SIP calls. chan_dahdi: This module is related to digital calls (E1/T1/J1). Figure 59: Syslog Settings Note:
Syslog is usually for debugging and troubleshooting purpose. Turning on all levels for all syslog modules is not recommended for daily usage. Too many syslog prints might cause traffic and affect system performance. The reserved size for Syslog entries on the cache memory of the GXW is 50M, once this sized is reached the GXW will clean up 2M of the oldest Syslog entries to allow to save new logs. GXW450X User Manual Version 1.0.0.6 P a g e | 108 System Events The GXW450X can monitor important system events, log the alerts and send Email notifications to the system administrator. Alert Log Under Web GUIMaintenanceSystem EventsAlert Log, system messages are listed when the alert is triggered for the configured system events. The following picture shows User Login Successes, User Login Failed and System Reboot alert log. Users could also filter the Alert Logs by time condition, Event Name and/or Type. To use the filter, click on Figure 60: System EventsAlert Log and configure the conditions then click on
. The above figure shows an example of a System reboot Alerts logged on 2018-12-11 23:57 displayed using the filter Event name System Reboot. Figure 61: Alert Log Filter To delete alert logs, users can perform filtering first and then click on to delete the filtered result of operation logs. Or users can click on to delete all alert logs at once. GXW450X User Manual Version 1.0.0.6 P a g e | 109 Alert Events List The system alert events list can be found under Web GUIMaintenanceSystem EventsAlert Events. The following event are currently supported on the GXW450X which will have an alert, and/or an Email generated if occurred:
Disk Usage Modify Admin Password Memory Usage System Reboot System Update System Crash Restore Config User Login Success User Login Failed SIP Outgoing Call through Trunk Failure Fail2ban Blocking SIP Peer Trunk Status User Login Banned External Disk Usage The CDR database is corrupted Click on 1. Disk Usage to configure the parameters for each event Figure 62: System EventsAlert Events Lists: Disk Usage GXW450X User Manual Version 1.0.0.6 P a g e | 110 Detect Cycle: The GXW450X will perform the internal disk usage detection based on this cycle. Users can enter the number and then select second(s)/minute(s)/hour(s)/day(s) to configure the cycle. Alert Threshold: If the detected value exceeds the threshold (in percentage), the GXW450X system will send the alert. External Disk Usage Figure 63: System EventsAlert Events Lists: External Disk Usage Detect Cycle: The GXW450X will perform the External disk usage detection based on this cycle. Users can enter the number and then select second(s)/minute(s)/hour(s)/day(s) to configure the cycle. Alert Threshold: If the detected value exceeds the threshold (in percentage), the GXW450X 2. system will send the alert. 3. Memory Usage Figure 64: System EventsAlert Events Lists: Memory Usage Detect Cycle: The GXW450X will perform the memory usage detection based on this cycle. Users can enter the number and then select second(s)/minute(s)/hour(s)/day(s) to configure the cycle. GXW450X User Manual Version 1.0.0.6 P a g e | 111 Alert Threshold: If the detected value exceeds the threshold (in percentage), the GXW450X system will send the alert. 4. System Crash Figure 65: System EventsAlert Events Lists: System Crash Detect Cycle: The GXW450X will detect the event at each cycle based on the specified time. Users can enter the number and then select second(s)/minute(s)/hour(s)/day(s) to configure the cycle. Click on the switch to turn on/off the alert and Email notification for the event. Users could also select the checkbox for each event and then click on button "Alert On", "Alert Off", "Email Notification On", "Email Notification Off" to control the alert and Email notification configuration. Alert Contact Users could add administrator's Email address under Web GUIMaintenanceSystem EventsAlert Contact to send the alert notification to. Up to 10 Email addresses can be added. GXW450X User Manual Version 1.0.0.6 P a g e | 112 Figure 66: Alert Contact Upgrade The GXW450X can be upgraded to a new firmware version remotely or locally. This section describes how to upgrade your GXW450X via network or local upload. Upgrading via Network The GXW450X can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP, HTTP or HTTPS; the server name can be FQDN or IP address. The upgrading configuration can be accessed via Web GUIMaintenanceUpgrade. GXW450X User Manual Version 1.0.0.6 P a g e | 113 Upgrade Via Firmware Server Path Firmware File Prefix Firmware File Suffix Figure 67: Network Upgrade Table 41: Network Upgrade Configuration Allow users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Configures firmware server path. For example, firmware.grandstream.com If configured, only the firmware with the matching encrypted prefix will be downloaded. If configured, only the firmware with the matching encrypted postfix will be downloaded. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Please follow the steps below to upgrade the firmware remotely. 1. Enter the firmware server path under Web GUIMaintenanceUpgrade. 2. Click on "Save". Then reboot the device to start the upgrading process. 3. 4. Please be patient during the upgrading process. Once done, a reboot message will be displayed in the LCD. Manually reboot the GXW450X when it's appropriate to avoid immediate service interruption. After it boots up, log in the Web GUI to check the firmware version. GXW450X User Manual Version 1.0.0.6 P a g e | 114 Upgrading via Local Upload If there is no HTTP/TFTP server, users could also upload the firmware to the GXW450X directly via Web GUI. Please follow the steps below to upload firmware locally. 1. Download the latest GXW450X firmware file from the following link and save it in your PC: http://www.grandstream.com/support/firmware 2. Log in the Web GUI as administrator in the PC. 3. Go to Web GUIMaintenanceUpgrade, upload the firmware file by clicking on firmware file name is GXW450xfw.bin and select the firmware file from your PC. The default Figure 68: Upgrading Firmware Files 4. Wait until the upgrading process is successful and a window will be popped up in the Web GUI requesting to confirm the reboot of the GXW450X for the changes to take effect. 5. Click on "OK" to reboot the GXW450X and check the firmware version after it boots up. Notes:
Please do not interrupt or power cycle the GXW450X during upgrading process. The firmware file name allows the use of the special characters besides the following restricted characters: # $ ^ & * + ( ) [ ] / ; | , < > ?
GXW450X User Manual Version 1.0.0.6 P a g e | 115 Upgrading via a Local Server Users can download a free TFTP, FTP or HTTP server and conduct a local firmware upgrade. A free window version TFTP server is available for download from:
http://www.solarwinds.com/products/freetools/free_tftp_server.aspx http://tftpd32.jounin.net Please check our website at http://www.grandstream.com/support/firmware for latest firmware. Instructions for local firmware upgrade via TFTP:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server;
2. Connect the PC running the TFTP server and the GXW450X to the same LAN segment;
3. Launch the TFTP server and go to the File menuConfigureSecurity to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade;
4. Start the TFTP server and configure the TFTP server in the GXW450X web configuration interface;
5. Configure the Firmware Server Path to the IP address of the PC;
6. Update the changes and reboot the GXW450X. End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. No Local Firmware Server For users that would like to use remote upgrading without a local TFTP/FTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for the gateway via this server. Please refer to the following webpage for the firmware server path to use:
http://www.grandstream.com/support/firmware Backup The GXW450X configuration can be backed up locally or via network. The backup file will be used to restore the configuration on GXW450X when necessary. GXW450X User Manual Version 1.0.0.6 P a g e | 116 Backup/Restore Users could backup the GXW450X configurations for restore purpose under Web GUIMaintenanceBackupBackup/Restore. Click on the following dialog will show:
to create a new backup. Then Figure 69: Create New Backup 1. Choose the files to be included in the backup. 2. Choose where to store the backup file: USB Disk, SD Card or Local. 3. Name the backup file. 4. Click on "Backup" to start backup. Once the backup is done, the list of the backups will be displayed with date and time in the web page. Users can download device.
, restore
, or delete it from the GXW450X internal storage or the external Click on backup file will also be displayed in the web page and can be used to restore the GXW450X. to upload backup file from the local device to GXW450X. The uploaded GXW450X User Manual Version 1.0.0.6 P a g e | 117 Figure 70: Backup / Restore The option allows GXW450X to perform automatically backup on the user specified time. Scheduled backup files can only be stored in USB / SD card / SFTP server. Users can set backup time from 0-23 and how frequent the backup will be performed. GXW450X User Manual Version 1.0.0.6 P a g e | 118 Figure 71: Schedule Backup Data Sync Besides local backup, users could backup the voice records and/or CDR in a daily basis to a remote server via SFTP protocol automatically under Web GUIMaintenanceBackupData Sync. The client account supports special characters such as @ or .. This change allows user to use email address as SFTP accounts. It allows users as well to specify the destination directory on SFTP server for backup file. If the directory doesnt exist on the destination, GXW450X will create the directory automatically. GXW450X User Manual Version 1.0.0.6 P a g e | 119 Figure 72: Data Sync Table 42: Data Sync Configuration Enable Data Sync Enable the auto backup function. This option is disabled by default Choose Data Sync Files Choose the files to sync Account Password Enter the Account name on the SFTP backup server. Enter the Password associate with the Account on the SFTP backup server. Server Address Enter the SFTP server address. Destination Directory Specify the directory in SFTP server to keep the backup file. Format:
xxx/xxx/xxx, If this directory does not exist, GXW will create this directory automatically. GXW450X User Manual Version 1.0.0.6 P a g e | 120 Enter 0-23 to specify the backup hour of the day. Sync Time Before saving the configuration, users could click on "Test Connection". The GXW450X will then try connecting the server to make sure the server is up and accessible for the GXW450X. Save the changes and all the backup logs will be listed on the web page. Restore Configuration from Backup File To restore the configuration on the GXW450X from a backup file, users could go to Web GUIMaintenanceBackupBackup/Restore. A list of previous configuration backups is displayed on the web page. Users could click on of the desired backup file and it will be restored to the GXW450X. If users have other backup files on PC to restore on the GXW450X, click on "Upload Backup File" first and select it from local PC to upload on the GXW450X. Once the uploading is done, this backup file will be displayed in the list of previous configuration backups for restore purpose. Click on restore from the backup file. to User could also restore using the backup file saved in SD card or USB device plugged into the GXW450X. Note:
Figure 73: Restore GXW450X from Backup File GXW450X User Manual Version 1.0.0.6 P a g e | 121 Backup file must be in tar format and contain letters, digits or special characters -_. File size must be less than 10MB. System Cleanup/Reset Reset and Reboot Users could perform reset and reboot under Web GUIMaintenanceSystem Cleanup/ResetReset and Reboot. To factory reset the device, select the mode type first. There are two different types for reset. User Data: The data such as CDR Records Operation Logs Core file etc. All: Restore the device to factory default settings for both User Data and User Configuration. Figure 74: Reset and Reboot Cleaner Users could configure to clean the Call Detail Report/Voice Records/Voice Mails/FAX automatically under Web GUI MaintenanceSystem Cleanup/Reset Cleaner. GXW450X User Manual Version 1.0.0.6 P a g e | 122 CDR Cleaner Figure 75: Cleaner Table 43: Cleaner Configuration Enable CDR Cleaner Enable the CDR Cleaner function. CDR Clean Time Enter 0-23 to specify the hour of the day to clean up CDR. Clean Interval File Cleaner Enter 1-30 to specify the day of the month to clean up CDR. Enable File Cleaner Enter the Voice Records Cleaner function. Clean Files in External Device If enabled the files in external device (USB/SD card) will be atomically cleaned up as configured. Choose Cleaner File Select the files for system automatic clean. File Clean Threshold Specify the threshold of local storage usage from 0 to 99 (in percentage). GXW450X User Manual Version 1.0.0.6 P a g e | 123 File Clean Time File Clean Interval Enter 0-23 to specify the hour of the day to clean up the files. Enter 1-30 to specify the day of the month to clean up the files. Press Clean button to clean cleaner log. Cleaner Log Note: All the cleaner logs will be listed on the bottom of the page. USB/SD Card Files Cleanup Users could manage the content of the external drives, USB and /or SD card, manually from the Web GUI under MaintenanceSystem Cleanup/Reset USB / SD Card Files Cleanup. Figure 76: SB/SD Card Files Cleanup In this Web page users could navigate through the paths and the directories of the USB and/or the SD card and select the files and folders to clean up. Network Troubleshooting On the GXW450X, users could capture traces, ping remote host and traceroute remote host for troubleshooting purpose under Web GUIMaintenanceNetwork Troubleshooting. GXW450X User Manual Version 1.0.0.6 P a g e | 124 Ethernet Capture An ethernet trace can be captured for troubleshooting purposes related to network issues, the SIP flow etc. The captured trace can be downloaded for analysis. Instructions or result will be displayed in the Web GUI output result. Interface Type Enable SFTP Data Sync Storage to External Device Capture Filter Start Stop Download Figure 77: Ethernet Capture Table 44: Ethernet Capture Parameters Select the network interface to monitor. Check this box to save the capture files in the SFTP server. Please make sure the configuration of data synchronization works in advance. Check this box to activate storage of the capture either on the USB or SD Card. Enter the filter to obtain the specific types of traffic, such as (host, src, dst, net, proto). Click to start the trace. Click to stop the trace. Click to download the trace if trace is stored locally. The output result is in .pcap format. Therefore, users could specify the capture filter as used in general network traffic capture tool (host, src, dst, net, protocol, port, port range) before starting capturing the trace. GXW450X User Manual Version 1.0.0.6 P a g e | 125 IP Ping Enter the Target Host using either a host name or an IP address. Then press "Start" button. The output result will dynamically be displayed in the window below. Traceroute Figure 78: IP Ping Enter the target host in host name or IP address. Then press "Start" button. The output result will dynamically be displayed in the window below. GXW450X User Manual Version 1.0.0.6 P a g e | 126 Service Check Figure 79: Traceroute Enable Service Check to periodically check the GXW450X responsiveness. Check Cycle is configurable in seconds and the default setting is 60 sec. Check Times is the maximum number of failed checks before restart the GXW450X. The default setting is 3. If there is no response from GXW450X after 3 attempts
(default) to check, current status will be stored and GXW450X will be restarted. Figure 80: Service Check GXW450X User Manual Version 1.0.0.6 P a g e | 127 CDR (CALL DETAIL RECORD) CDR (Call Detail Record) is a data record generated by the PBX that contains attributes specific to a single instance of phone call handled by the PBX. It has several data fields to provide detailed description for the call, such as phone number of the calling party, phone number of the receiving party, start time, call duration, etc. CDR Filter On the GXW450X, the CDR can be accessed under Web GUICDRCDR. Users could filter the call report by clicking on would like to include the logs to the report. Click on "Search" button to display the generated report. and specifying the date range and criteria, depending on how the users Figure 81: CDR Filter Table 45: CDR Filter parameters You can specify a caller number or set caller number with a pattern (. match zero or more characters only appears in the end. X match any digit from 0-9, case-
insensitive, repeatable, only appears in the end. If the pattern string contains "." in the end, "X" must appear before ".".). GXW450X User Manual Version 1.0.0.6 P a g e | 128 Caller Number For Example:
X: It will filter out CDR records where a caller number is of ranges from 0 to 9. XXXX: It will filter out CDR records where a caller number has 4 digits. 3XXX: It will filter out CDR records where a caller number has a leading digit 3 and length of 4 digits. 3.: It will filter out CDR records where a caller number has a leading digit 3. Callee Number Enter the caller name to filter the CDR report. CDR with the matching caller name will be filtered out. Source Trunk Name Select source trunk(s) and the CDR of calls going through inbound the trunk(s) will be filtered out. Destination Trunk Name Select destination trunk(s) and the CDR of calls going outbound through the trunk(s) will be filtered out. Time Specify the start time and the end time to filter the CDR report. Click on the calendar icon on the right and the calendar will show for users to select the exact date and time. Status Filter with the call status, the available statuses are the following:
Answered No Answer Busy Failed The call report will display as the following figure shows. Figure 82: Call Report GXW450X User Manual Version 1.0.0.6 P a g e | 129 The CDR report has the following data fields:
Status Answered, Busy, No answer or Failed. Call From Example format: "3100" 3100 [Trunk: Digital_1]
Call To Example format: 21007 [Trunk: sip147]
Start Time Example Format: 2018-11-13 18:52:14 Call Time Example Format: 0:00:08 Talk Time Example Format: 0:00:07 CDR Report Operations After applying the filter, Users could perform the following operations on the CDR report:
Sort by data field Click on the header of the data field column to sort the report according to an ascending or descending order. Clicking on the same header again to reverse the order. Download the search result Click on to export the records filtered out to a .csv file. Delete search result On the bottom of the page, click on appear on search results. button to remove CDR records that GXW450X User Manual Version 1.0.0.6 P a g e | 130 Delete all records Click on button to remove all the call report information. Download all records. Click on to export all the records to a .csv file. Automatic Download User could configure the GXW450X to automatically download the CDR records and send the records to an Email address. Click on Automatic Download Settings and configure the parameters in the dialog below. Figure 83: Automatic CDR Download To receive CDR record automatically from Email, check Enable and select a time period By Day By Week or By Month, select Hour of the day as well for the automatic download period. Make sure you have entered an Email or multiple email addresses where to receive the CDR records. Note: Users have the option to delete the sent records Delete Sent Records. GXW450X User Manual Version 1.0.0.6 P a g e | 131 CDR Report Data Fields The CSV CDR report file downloaded will have the following data fields Field Account Code Caller Number Callee Number Context CallerID Source Channel Dest Channel Lastapp Lastdata Start time Answer Time End time Call time Talk time Type String String String String String String String String String Date/time Date/time Date/time Integer Integer Disposition Enum Enum String String String String Amaflags Uniqueid Userfield Dest Channel Extension Caller Name Description Access An account code associated with the Party A channel. The Caller ID number. The destination number. The context of the call. The caller ID. The name of the source channel. The name of the destination channel. The last application the Party A channel executed. The application data for the last application the Party A channel executed. The time the CDR was created. The time when Party A was answered, or when the bridge between a Party A and a Party B was created. The time when the CDR was finished. This occurs when either party hangs up, or when the bridge between the parties is broken. The time in seconds from start time until end time. The time in seconds from answer time until end time. The final known disposition of the CDR record. The possible values are: ANSWERED,NO ANSWER, CONGESTION, FAILED and BUSY. A flag specified on the Party A channel. The possible values are:
OMIT, BILLING and DOCMENTATION. A unique identifier for the Party A channel A user defined field set on the channels. If set on both the Party A and Party B channel, the userfields of both are concatenated and separated by a comma. The destination extension of the call The name of the caller r/w r r r r r r r r r r r r r r r/w r r/w r r GXW450X User Manual Version 1.0.0.6 P a g e | 132 Answer by Session Action Owner Action Type String String String String The extension to be called A numeric value that, combined with uniqueid and linkedid, can be used to uniquely identify a single CDR record The party that made the call The action type of the call Source Trunk Name Sting The inbound route trunk name Dest Trunk Name String The outbound route trunk name Example of a CDR report Data fields:
r r r r r r Lastapp: Dial Lastdata: PJSIP/1006@trunk_5,,b(callee-handler^s^1) Start time: 11/13/2018 3:01:28 PM Source Channel: DAHDI/i1-1-1 End time: 11/13/2018 3:01:50 PM Account code: --
Caller Number: 1008 Callee number: 1006 Context: did-out Caller ID: "" <1008>
Dest Channel: PJSIP/trunk_5-00000000 Answer time: 11/13/2018 3:01:31 PM Call time: 22 (in seconds) Disposition: ANSWERED Amaflags: DOCUMENTATION UniqueID: 1542092488 Userfield: External Dest channel extension: trunk_5 Caller name: -
Answer by: trunk_5 Action owner: 1008 Action type: DIAL. Dest Trunk name: sip147 Session: 1542092488529109-1008 Source Trunk name: Digital_1 Talk Time: 18 GXW450X User Manual Version 1.0.0.6 P a g e | 133 FCC Compliance Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Important: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Administrative Council for Terminal Attachments (ACTA) Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. Located on the equipment is a label that contains, among other information, the ACTA registration number and ringer equivalence number (REN). If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area. This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to State Tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right the file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact Grandstream Networks, Inc. If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from the network until the problem is resolved. GXW450X User Manual Version 1.0.0.6 P a g e | 134 EXPERIENCING THE GXW450X SERIES DIGITAL GATEWAY Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support. Thank you again for purchasing Grandstream GXW450X IP PBX appliance, it will be sure to bring convenience and color to both your business and personal life.
* Asterisk is a Registered Trademark of Digium, Inc. GXW450X User Manual Version 1.0.0.6 P a g e | 135
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2019-02-15 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2019-02-15
|
||||
1 | Applicant's complete, legal business name |
Grandstream Networks, Inc.
|
||||
1 | FCC Registration Number (FRN) |
0020352431
|
||||
1 | Physical Address |
126 Brookline Ave, 3rd Floor
|
||||
1 |
Boston, Massachusetts 02215 USA
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
C******@vista-compliance.com
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
YZZ
|
||||
1 | Equipment Product Code |
GXW450X
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
N**** W********
|
||||
1 | Telephone Number |
1-617********
|
||||
1 | Fax Number |
1-617********
|
||||
1 |
N******@grandstream.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
Ke Mei Ou Lab Co., Ltd.
|
||||
1 | Name |
A**** L****
|
||||
1 | Physical Address |
2013-2016, 20th Floor, Business Center, JiahuiXin
|
||||
1 |
Shenzhen, Guangdong
|
|||||
1 |
China
|
|||||
1 | Telephone Number |
86 75********
|
||||
1 | Fax Number |
86 75********
|
||||
1 |
s******@kmolab.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Digital VoIP Gateway | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Ke Mei Ou Lab Co., Ltd.
|
||||
1 | Name |
A**** L****
|
||||
1 | Telephone Number |
86755********
|
||||
1 |
A******@kmolab.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC