FCC ID: YZZGVC3200 Full HD Video Conferencing System

Grandstream Networks, Inc. GVC3202 Video Conferencing System for AndroidTM User Guide GVC3202 User Guide Index DOCUMENT PURPOSE.........................................................................................9 GNU GPL INFORMATION...................................................................................10 CHANGE LOG....................................................................................................... 11 FIRMWARE VERSION 1.0.0.X........................................................................................................................ 11 WELCOME............................................................................................................. 12 PRODUCT OVERVIEW........................................................................................15 FEATURE HIGHTLIGHTS................................................................................................................................15 SAFETY COMPLIANCES.................................................................................................................................17 WARRANTY........................................................................................................................................................17 INSTALLING GVC3202........................................................................................18 EQUIPMENT PACKAGE CONTENT..............................................................................................................18 CONNECTING GVC3202.................................................................................................................................19 GETTING TO KNOW GVC3202.........................................................................24 REMOTE CONTROL.........................................................................................................................................24 REMOTE CONTROL KEYS AND TOUCHPAD.................................................................................... 24 CAPTURING SCREENSHOT USING THE REMOTE CONTROL.................................................... 27 USING THE REMOTE CONTROL..........................................................................................................27 USING MOUSE & KEYBOARD.......................................................................................................................27 OLED SCREEN..................................................................................................................................................28 USING THE LED INDICATOR.........................................................................................................................28 STATUS ICONS................................................................................................................................................. 29 USING THE ONSCREEN KEYBOARD......................................................................................................... 30 ENGLISH KEYBOARD............................................................................................................................. 30 NUMBERS AND SYMBOLS.................................................................................................................... 30 HOME SCREEN.................................................................................................................................................31 CONNECTING TO NETWORK AND DEVICES..............................................33 ETHERNET.........................................................................................................................................................33 BLUETOOTH......................................................................................................................................................33 TURNING BLUETOOTH ON / OFF........................................................................................................ 33 Firmware Version 1.0.0.X GVC3202 User Guide Page 1 of 117 PAIRING GVC3202 WITH A BLUETOOTH DEVICE........................................................................... 34 CONNECTING TO A BLUETOOTH DEVICE........................................................................................34 USING BLUETOOTH REMOTE CONTROL......................................................................................... 35 TRANSFER FILES WITH BLUETOOTH................................................................................................36 USING BLUETOOTH HEADSET............................................................................................................ 36 VPN SETTINGS.................................................................................................................................................36 VLAN SETTINGS...............................................................................................................................................38 LLDP SETTINGS............................................................................................................................................... 39 802.1X MODE.....................................................................................................................................................39 CAMERA.................................................................................................................40 PRESET.............................................................................................................................................................. 41 ADD PRESET.............................................................................................................................................41 EDIT PRESET............................................................................................................................................ 41 DELETE PRESET......................................................................................................................................42 APPLY PRESET.........................................................................................................................................42 CAMERA PARAMETERS CONFIGURATIONS............................................................................................42 PERIPHERAL.........................................................................................................44 EXTERNAL USB DEVICE................................................................................................................................44 USING USB MOUSE/KEYBOARD......................................................................................................... 44 USING USB STORAGE DEVICE............................................................................................................44 SD CARD............................................................................................................................................................ 44 MICROPHONE AND SPEAKER..................................................................................................................... 45 MAKING PHONE CALLS....................................................................................46 ACCOUNT...........................................................................................................................................................46 DIAL SCREEN....................................................................................................................................................46 DIALING A NUMBER DIRECTLY............................................................................................................47 REDIAL........................................................................................................................................................48 DIALING A NUMBER VIA CONTACT.....................................................................................................48 DIALING A NUMBER VIA CALL HISTORY........................................................................................... 48 DIRECT IP CALL........................................................................................................................................49 PAGING/INTERCOM.................................................................................................................................49 ANSWERING A CALL....................................................................................................................................... 50 CALL HOLD........................................................................................................................................................ 51 MUTE LOCAL AUDIO....................................................................................................................................... 52 CALL RECORDING...........................................................................................................................................52 DND (DO NOT DISTURB)................................................................................................................................52 MISSED CALL....................................................................................................................................................52 CALL FORWARD...............................................................................................................................................53 Firmware Version 1.0.0.X GVC3202 User Guide Page 2 of 117 CONFERENCE.................................................................................................................................................. 53 DEVICE LAYOUT.......................................................................................................................................53 INITIATING CONFERENCE.....................................................................................................................53 ANSWERING AN INCOMING CALL IN CONFERENCE.................................................................... 53 CONFERENCE MANAGEMENT.............................................................................................................54 INVITE MEMBERS TO CONFERENCE................................................................................................ 56 REMOVING MEMBER FROM CONFERENCE....................................................................................56 CONFERENCE CONTROL......................................................................................................................56 PAUSE CONFERENCE............................................................................................................................57 PRESENTATION SHARING.................................................................................................................... 58 CONFERENCE RECORDING.................................................................................................................59 CALL DETAILS...........................................................................................................................................59 ENABLING DND DURING CONFERENCE.......................................................................................... 60 CONFERENCE LOCK.............................................................................................................................. 61 OPEN DTMF...............................................................................................................................................61 PIN CODE...................................................................................................................................................61 THIRD PARTY APPLICATIONS.............................................................................................................. 63 FECC - CAMERA CONTROL IN CONFERENCE................................................................................ 64 END CONFERENCE.................................................................................................................................65 SCHEDULE.........................................................................................................................................................65 VIEW CONFERENCE DETAILS............................................................................................................. 66 ADD SCHEDULED CONFERENCE.......................................................................................................66 EDIT SCHEDULED CONFERENCE...................................................................................................... 68 RESCHEDULE CONFERENCE..............................................................................................................68 DELETE SCHEDULED CONFERENCE................................................................................................68 VOICEMAIL.........................................................................................................................................................69 ADDITIONAL FUNCTIONS.................................................................................70 GVC REMOTE CLIENT APPLICATION......................................................................................................... 70 BLUE JEANS......................................................................................................................................................71 APPLICATIONS.....................................................................................................72 CONTACTS.........................................................................................................................................................72 ADD CONTACT..........................................................................................................................................73 SEARCH CONTACTS...............................................................................................................................76 MANAGE CONTACTS.............................................................................................................................. 76 GROUPS.....................................................................................................................................................77 LDAP CONTACTS............................................................................................................................................. 79 LDAP SETTINGS.......................................................................................................................................80 SEARCH LDAP CONTACTS................................................................................................................... 84 ADD SEARCH RESULT INTO LOCAL CONTACTS............................................................................84 Firmware Version 1.0.0.X GVC3202 User Guide Page 3 of 117 CALL HISTORY..................................................................................................................................................86 ADD CONTACT FROM CALL HISTORY............................................................................................... 87 DELETE CALL HISTORY......................................................................................................................... 88 CONFERENCE SCHEDULE VIA CALL HISTORY.............................................................................. 88 FILE MANAGER.................................................................................................................................................88 COPY FILE................................................................................................................................................. 89 SEND FILE..................................................................................................................................................89 DELETE FILE............................................................................................................................................. 89 RENAME FILE............................................................................................................................................90 RECORDING......................................................................................................................................................90 BACKUP..............................................................................................................................................................91 BACKUP DATA...........................................................................................................................................91 RESTORE BACKUP DATA...................................................................................................................... 92 SET BACKUP PATH..................................................................................................................................93 DIAGNOSIS........................................................................................................................................................ 93 BROWSER..........................................................................................................................................................94 CUSTOM APP ON HOME SCREEN.............................................................................................................. 94 UNINSTALL APPLICATION..............................................................................................................................94 GS MARKET.......................................................................................................... 95 SEARCH APPS.................................................................................................................................................. 95 DOWNLOAD AND INSTALL APPS.................................................................................................................95 UPDATE APPS...................................................................................................................................................96 IPVIDEOTALK........................................................................................................97 ENTERPRISE DIRECTORY............................................................................................................................ 97 NOTICES.............................................................................................................................................................99 SETTINGS........................................................................................................................................................ 101 GVC3202 WEB UI FEATURES........................................................................ 102 ACCESSING GVC3202 WEB GUI............................................................................................................... 102 SAVING CHANGES........................................................................................................................................ 103 DEFINITIONS...................................................................................................................................................103 TOOLBAR......................................................................................................................................................... 104 CALL PAGE...................................................................................................................................................... 104 MAKING A CALL......................................................................................................................................105 CONFERENCE CONTROL................................................................................................................... 105 CONTACTS PAGE.......................................................................................................................................... 107 CONTACTS.............................................................................................................................................. 107 GROUPS...................................................................................................................................................109 SCHEDULE...............................................................................................................................................110 Firmware Version 1.0.0.X GVC3202 User Guide Page 4 of 117 CALL HISTORY........................................................................................................................................110 DEVICE CONTROL PAGE............................................................................................................................. 111 VIDEO CONTROL....................................................................................................................................111 AUDIO CONTROL................................................................................................................................... 112 FACTORY RESET...............................................................................................115 RESET VIA LCD...............................................................................................................................................115 RESET VIA WEB UI........................................................................................................................................ 116 RESET VIA RESET HOLE............................................................................................................................. 116 EXPERIENCING GVC3202...............................................................................117 Firmware Version 1.0.0.X GVC3202 User Guide Page 5 of 117 Table of Tables GVC3202 User Guide Table 1 : GVC3202 Technical Specifications.........................................................................................................15 Table 2 : GVC3202 Package List............................................................................................................................ 18 Table 3 : GVC3202 Front Panel...............................................................................................................................19 Table 4 : GVC3202 Back Panel............................................................................................................................... 20 Table 5 : GVC3202 Optional Equipment List.........................................................................................................21 Table 6 : GVC3202 Remote Control Keys............................................................................................................. 24 Table 7 : GVC3202 OLED Screen Status Descriptions....................................................................................... 28 Table 8 : GVC3202 LED Indicator Status Descriptions........................................................................................29 Table 9 : GVC3202 Status Icons Descriptions...................................................................................................... 29 Table 10 : GVC3202 VPN File Parameters............................................................................................................38 Table 11 : GVC3202 VLAN Configuration Parameters........................................................................................ 38 Table 12 : GVC3202 LLDP Configuration Parameters.........................................................................................39 Table 13 : GVC3202 802.1x Mode Parameters.................................................................................................... 39 Table 14 : GVC3202 Camera Parameters............................................................................................................. 43 Table 15 : GVC3202 Conference Member Status Descriptions......................................................................... 56 Table 16 : GVC3202 Add Conference Parameters...............................................................................................67 Table 17 : GVC3202 Import Contacts Parameters............................................................................................... 74 Table 18 : GVC3202 Download Contacts Parameters.........................................................................................75 Table 19 : GVC3202 Export Contacts Parameters...............................................................................................77 Table 20 : GVC3202 LDAP Settings Parameters................................................................................................. 80 Table 21 : GVC3202 Web Access .......................................................................................................................104 Table 22 : GVC3202 Web UI - Audio Control Parameters.................................................................................112 Firmware Version 1.0.0.X GVC3202 User Guide Page 6 of 117 Table of Figures GVC3202 User Guide Figure 1 : GVC3202 Front Panel.............................................................................................................................19 Figure 2 : GVC3202 Back Panel............................................................................................................................. 20 Figure 3 : GVC3202 Back Panel Connection Diagram........................................................................................23 Figure 4 : GVC3202 Deploy GVC3202 with Other Devices................................................................................23 Figure 5 : GVC3202 Remote Control......................................................................................................................24 Figure 6 : GVC3202 Soft Keyboard - English Input Method............................................................................... 30 Figure 7 : GVC3202 English Input Method Capslock....................................................................................... 30 Figure 8 : GVC3202 Soft Keyboard - Symbols and Numbers............................................................................ 31 Figure 9 : GVC3202 Soft Keyboard - More Symbols and Numbers..................................................................31 Figure 10 : GVC3202 Home Screen.......................................................................................................................32 Figure 12 : GVC3202 Bluetooth - Paired Device.................................................................................................. 35 Figure 13 : GVC3202 Add VPN Files Screen........................................................................................................37 Figure 14 : GVC3202 VPN Validation Screen.......................................................................................................37 Figure 15 : GVC3202 Camera Screen................................................................................................................... 40 Figure 16 : GVC3202 Add Preset Screen.............................................................................................................. 41 Figure 17 : GVC3202 Camera Parameters Setting Screen................................................................................ 42 Figure 18 : GVC3202 SIP Account..........................................................................................................................46 Figure 19 : GVC3202 Call Screen...........................................................................................................................47 Figure 20 : GVC3202 Single Incoming Call Screen............................................................................................. 50 Figure 21 : GVC3202 New Incoming Call Screen................................................................................................ 51 Figure 22 : GVC3202 3-Way Conference.............................................................................................................. 54 Figure 23 : GVC3202 Conference Control Screen...............................................................................................57 Figure 24 : GVC3202 3-Way Conference with Presentation.............................................................................. 58 Figure 25 : GVC3202 Call Details Screen............................................................................................................. 60 Figure 26 : GVC3202 Call Screen->More->PIN Code.........................................................................................62 Figure 27 : Enter PIN Code to Lock Conference.................................................................................................. 62 Figure 28 : Input PIN Code from DTMF to Join Conference...............................................................................63 Figure 29 : FECC Remote Camera Control....................................................................................................... 64 Figure 30 : GVC3202 Schedule Screen.................................................................................................................65 Figure 31 : GVC3202 Conference Details Screen................................................................................................66 Figure 32 : GVC3202 Add Conference Screen.....................................................................................................67 Figure 33 : GVC3202 Voice Mail Application.........................................................................................................69 Figure 34 : GVC3202 Remote Control Application on Android Device............................................................. 70 Figure 35 : GVC3202 Contacts Screen..................................................................................................................72 Figure 36 : GVC3202 Add New Contact Screen...................................................................................................73 Figure 37 : GVC3202 Import Contacts Screen..................................................................................................... 74 Figure 38 : GVC3202 Download Contacts Screen...............................................................................................75 Figure 39 : GVC3202 Export Contacts Screen..................................................................................................... 77 Figure 40 : GVC3202 Groups Screen.................................................................................................................... 78 Firmware Version 1.0.0.X GVC3202 User Guide Page 7 of 117 Figure 41 : GVC3202 Add Group Screen.............................................................................................................. 79 Figure 42 : LDAP Contacts Interface...................................................................................................................... 80 Figure 43 : LDAP Settings Example in Web UI.....................................................................................................83 Figure 44 : Search LDAP Contacts.........................................................................................................................84 Figure 45 : Add LDAP Search Result to Local Contacts..................................................................................... 85 Figure 46 : Batch Add LDAP Search Results to Local Contacts........................................................................ 85 Figure 47 : GVC3202 Call History Screen............................................................................................................. 86 Figure 48 : GVC3202 Call History Details ............................................................................................................87 Figure 49 : GVC3202 Add Contact Screen............................................................................................................88 Figure 50 : GVC3202 Recording Screen............................................................................................................... 90 Figure 51 : GVC3202 Backup App.......................................................................................................................... 91 Figure 52 : GVC3202 Automatic Backup Screen..................................................................................................92 Figure 53 : GVC3202 Restore Backup Data Screen............................................................................................92 Figure 54 : GVC3202 Diagnosis Screen................................................................................................................ 93 Figure 55 : GVC3202 GS Market............................................................................................................................ 95 Figure 56 : GVC3202 IPVideoTalk Application......................................................................................................97 Figure 57 : IPVideoTalk Application->Enterprise Directory..................................................................................98 Figure 58 : IPVideoTalk Application->Enterprise Directory: Batch Call............................................................. 99 Figure 59 : IPVideoTalk Application->Notices........................................................................................................99 Figure 60 : IPVideoTalk Application->Notices: Message Prompt.....................................................................100 Figure 61 : Message Indicator for IPVideoTalk Application...............................................................................100 Figure 62 : IPVideoTalk Account Settings............................................................................................................101 Figure 63 : GVC3202 Web GUI - Login............................................................................................................... 102 Figure 64 : GVC3202 Web UI Tool Bar................................................................................................................ 104 Figure 65 : GVC3202 Web UI - Call..................................................................................................................... 105 Figure 66 : GVC3202 Web UI - Conference Status........................................................................................... 106 Figure 67 : GVC3202 Web UI - Conference Control..........................................................................................107 Figure 68 : GVC3202 Web UI - Contacts.............................................................................................................108 Figure 69 : GVC3202 Web UI - Groups............................................................................................................... 109 Figure 70 : GVC3202 Web Page - Schedule.......................................................................................................110 Figure 71 : GVC3202 Web UI - Call History.........................................................................................................111 Figure 72 : GVC3202 Web UI - Video Control.................................................................................................... 112 Figure 73 : Factory Reset via LCD........................................................................................................................115 Figure 74 : GVC3202 Web UI - Factory Reset....................................................................................................116 Figure 75 : GVC3202 Web UI - Factory Reset Confirmation............................................................................116 Firmware Version 1.0.0.X GVC3202 User Guide Page 8 of 117 DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GVC3202. This document covers the topics of device installation, making basic conference calls and using basic call features. To learn the advanced features and configurations, please visit http://www.grandstream.com/support to download the latest "GVC3202 Administration Guide". Firmware Version 1.0.0.X GVC3202 User Guide Page 9 of 117 GNU GPL INFORMATION GVC3202 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:

http://www.grandstream.com/support/faq/gnu_gpl. Firmware Version 1.0.0.X GVC3202 User Guide Page 10 of 117 CHANGE LOG This section documents significant changes from previous versions of GVC3202 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.X This is the initial version. Firmware Version 1.0.0.X GVC3202 User Guide Page 11 of 117 WELCOME Thank you for purchasing Grandstream GVC3202 AndroidTM Video Conferencing System. This document introduces the LCD settings, web UI settings and advanced configurations of GVC3202. To learn the basic configuration and how to use GVC3202, please visit http://www.grandstream.com/support to download the latest "GVC3202 User Guide". The GVC3202 is a ground-breaking solution that offers businesses a revolutionary video conferencing system with unprecedented flexibility and the power of support for multiple popular video conferencing protocols and platforms right out of the box. The SIP-based GVC3202 supports Grandstreams robust IPVideoTalk Pro platform for plug and play video conferencing while also being interoperable with any 3rd party SIP video conferencing platform - thus offering a great option to expand or implement a 3rd party platform. Additionally, since it is based on Android 4.4, the GVC3202 offers full access to all video conferencing apps in the Google Play Store. The GVC3202 sports an innovative, patent-pending embedded MCU that supports up to 3-way conferencing with local mixing between SIP and other protocols. Firmware Version 1.0.0.X GVC3202 User Guide Page 12 of 117

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Caution:

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning:

Please do not use a different power adaptor with GVC3202 as it may cause damage to the products and void the manufacturer warranty.

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This document is subject to change without notice. The latest electronic version of this user manual is available for downloading here:

http://www.grandstream.com/support Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. Firmware Version 1.0.0.X GVC3202 User Guide Page 13 of 117

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FCC Caution:

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, is restricted to indoor environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules. Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator &

your body.

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it Firmware Version 1.0.0.X GVC3202 User Guide Page 14 of 117 PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Supports any SIP platform and any Android app - and can bridge calls from AndroidTM apps into SIP conference Proprietary, patent pending embedded MCU supports up to 2-way 1080p Full HD (or 3-way 720p HD, or 3-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and cross-protocol local conference mixing between SIP and any other Android video conferencing apps (e.g., Skype, Skype for Business, Google HangoutsTM, etc) Built-in Bluetooth for use with Bluetooth speakers/microphones, keyboards, data exchange, etc Local & far-end controllable PTZ camera with wideangle lens. a powerful 9x optical zoom offers robust video clarity State-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction) technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g., 512kbps) FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-

focus, auto exposure, auto white balance, noise reduction, wide dynamic range, etc) technology Interoperable with 3rd party SIP-based video conferencing solutions (such as Blue Jeans, Cisco, Polycom, and Huawei) using BFCP and TIP (pending) Embedded MCU to allow up to 3 video attendees, remind attendees 10mn before start-time and automatically call all particpants 2 x HDMI output, 1 x VGA/HDMI input Integrated Bluetooth 4.0, Gigabit network port, SD interface (for local recording) Specification Protocols/

Standards Table 1: GVC3202 Technical Specifications Description SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP

(pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC, FECC,

(pending: H.323, H.245, H.225, H.235, H.241, H.460) Camera Lens Network Interface Bluetooth Video Outputs 1/3 2 Megapixel CMOS 1920H x 1080V@30fps 9 x optical zoom, +/-23 tilt, +/- 90 pan, 70(W)*- 6.3 (T) field of view 1 x RJ45 10/ 100/ 1000 Mbps port Yes, integrated. Bluetooth 4.0 + EDR 2 x HDMI up to 1080p with CEC Firmware Version 1.0.0.X GVC3202 User Guide Page 15 of 117 Video Input Microphone/

Speaker Remote Control Auxiliary Ports Graphic Display Voice Codecs Video Codecs People Video Resolution Content Video Resolution Output Resolution Embedded MCU Dual-Stream 1 x VGA/1 x HDMI with resolution up to 1080p External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending) Bluetooth remote control with multi-touch touchpad 1 x USB 2.0, SD, external speaker port, reset pin OLED with 128x32 resolution G.711/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c

(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO) H.264 BP/MP/HP, H.323, video resolution up to 1080p, frame rate up to 30fps, bitrate up to 4Mbps 1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps, SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440900, 720p, 16001200, 1080p (HDMI), up to 60fps;

Encoding: 1280720, 19201080 720p, 1080p Up to 2-way 1080p conference, 3-way 720p conference, 3-way VGA conference BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps, 720p@30fps) Audio Features AEC, ANS, AGC, PLC, CNG/VAD Video Features FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital caption (pending) Platform Bridging Bridge SIP calls with any Android VoIP apps such as Skype, Skype for Business, Google Hangouts and more Telephony Features Sample Applications Application Deployment QoS Security transfer, Hold, forward (unconditional/no-answer/busy), call park/pickup, 3-way audio/video conference, downloadable XML phone book, LDAP (pending), call waiting, call history, flexible dial plan, personalized music ring tones, server redundancy & fail-over Skype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter, YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc. API/SDK available for advanced custom application development Allows Android 4.4.2 compliant applications to be deployed in the device with provisioning control Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x media access control Firmware Version 1.0.0.X GVC3202 User Guide Page 16 of 117 Multi-Language English, German, Italian, French, Spanish, Portuguese, Russian, Turkish, Polish, Chinese, Korean, Japanese, and more Upgrade/

Provisioning Firmware upgrade via TFTP / HTTP / HTTPS or provisioning using TR-069 or AES encrypted XML configuration file local HTTP upload, mass Power & Green Energy Efficiency Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A

(60W) Package Content GVC3202 video conference system, external USB speaker/MIC, remote control, lens cover, universal power supply, network cable (1.5 meters), USB extension cable (5 meters), mounting kit, 3 HDMI cables (one 1.5 meter cable, one 3 meter cable and one 5 meter cable), lens cover, quick installation guide, brochure, GPL license Temperature and Humidity Operation: 0C to 40C, Storage: -10C to 60C, Humidity: 10% to 90% Non-

condensing Compliance FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407, Part 2.1091 CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, EN62479, RoHS, EN301893, EN62311 RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268 SAFETY COMPLIANCES GVC3202 complies with FCC/CE, RCM and various safety standards. GVC3202 power adapter is compliant with the UL standard. Use the universal power adapter provided with GVC3202 package only. The manufacturers warranty does not cover damages to the phone caused by unsupported power adapters. WARRANTY If GVC3202 is purchased from a reseller, please contact the company where the device is purchased for replacement, repair or refund. If the phone is purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification. Firmware Version 1.0.0.X GVC3202 User Guide Page 17 of 117 INSTALLING GVC3202 EQUIPMENT PACKAGE CONTENT GVC3202 package contains the following items:

Table 2: GVC3202 Package List Name GVC3202 Main Case External USB Speakerphone Remote Control (a pair of AAA batteries) 12V Universal Power Adapter with power cable 1.5m Ethernet Cable 5m USB Extension Cable 1.5m HDMI Cable 3m HDMI Cable 5m HDMI Cable Wall Mount Kit, including:

Top bracket Bottom bracket Hook & Loop tape Screws and bolts:

4 screws and 4 bolts to install bracket to the wall 2 screws to fix bracket 2 screws for bracket Lens Cap Lens Cleaning Cloth Quick Installation Guide GPL License Number 1 1 1 1 1 1 1 1 1 1 12 1 1 1 1 Firmware Version 1.0.0.X GVC3202 User Guide Page 18 of 117 CONNECTING GVC3202 Figure 1: GVC3202 Front Panel Table 3: GVC3202 Front Panel NO. Name Explanation 1 2 3 4 5 Camera 1/3" 2 Megapixel CMOS 70(W)*- 6.3(T) field of view Vertical Rotating Stent Horizontal Rotating Platform

+/-23 tilt

+/-90 pan LED Indicator Power on / Normal Running: Green Standby: Flash red Shutdown: Red Pressing any key on the remote control - Green light flashes once. OLED Display Graphic display with 128x32 resolution shows device status. Firmware Version 1.0.0.X GVC3202 User Guide Page 19 of 117 Figure 2: GVC3202 Back Panel Table 4: GVC3202 Back Panel NO. Name Explanation 1 2 VGA Input Interface Connect to VGA input devices. Connect to HDMI input devices. HDMI Input Interface Note:

The HDMI interface when both interfaces are connected. input interface has higher priority than the VGA 3 HDMI Output Interfaces Connect to HDMI display devices. Note:

There are 2 HDMI output ports. The interface marked with number "1" is the primary interface to output primary video. Please make sure to follow the port order when connecting HDMI port 1 and 2. When there is only 1 HDMI output, it has to use HDMI output 1. Connect HDMI port 2 if you have additional display devices. GVC3202 will not work correctly if connecting HDMI port 2 without HDMI port 1 connected. Firmware Version 1.0.0.X GVC3202 User Guide Page 20 of 117 4 5 6 7 8 9 SD Card Slot Insert SD card to store call recordings and other necessary files. External USB Speaker/MIC Jack Connect to external speakerphone. USB Interface Connect to USB cable or USB storage device. Network Interface Connect to LAN port. Power Interface Connect to power adapter. The arrow indicator on the power adapter should face upwards when the power adapter is plugged in. Factory Restore When GVC3202 is powered up, use a small pin to press the button one time to reboot. When powering up GVC3202, keep pressing the button with a small pin for more than 10 seconds to restore to factory settings. To deploy a working video conferencing system, it is recommended for the users to prepare the following equipment based on your own requirements. The following table is for reference only. Table 5: GVC3202 Optional Equipment List Device Name Number Explanation HDMI Display Device 1 (minimum), 2 To display video conference view, for example, high definition TV. The HDMI display device is connected to HDMI output interface 1/2. VGA Input Optional For presentation HDMI Input Optional USB Mouse Optional For presentation If both HDMI input and VGA input are plugged in, HDMI input has higher priority, it means VGA input will not be displayed. It can be used to help navigate and operate the GVC3202 besides using remote control. For example, when viewing a web page, USB mouse can be used to control the cursor. Firmware Version 1.0.0.X GVC3202 User Guide Page 21 of 117 USB Keyboard Optional It can be used to help input characters when operating GVC3202 besides using remote control. For example, typing in username and password to log in Skype app installed on GVC3202. Please connect GVC3202 according to the following procedures:

1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on 2. GVC3202 with HDMI cable.

(Optional) Connect the second video output devices to HDMI output interface 2 on GVC3202 with HDMI cable. 3. Connect input device (e.g., a laptop or GXV3275) to GVC3202 VGA IN/HDMI IN port with VGA/HDMI cable. 4. Connect the external speakerphone to the USB speaker interface on GVC3202. 5. Connect to Ethernet or LAN with Ethernet cable for network access. It is recommended to use Gigabit network to assure audio and video quality of video conference. 6. Plug in the power adapter into the power supply interface to power up GVC3202.

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Note:

For detailed instructions about installing GVC3202 on wall mount and etc., please refer to the GVC3202 quick installation guide on www.grandstream.com.

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A sample of GVC3202 back panel connection is shown below:

Firmware Version 1.0.0.X GVC3202 User Guide Page 22 of 117 Figure 3: GVC3202 Back Panel Connection Diagram The following figure shows multiple GVC3202 devices deployed with other VoIP/network devices for video conference and collaboration. Figure 4: GVC3202 Deploy GVC3202 with Other Devices Firmware Version 1.0.0.X GVC3202 User Guide Page 23 of 117 GETTING TO KNOW GVC3202 REMOTE CONTROL REMOTE CONTROL KEYS AND TOUCHPAD Figure 5: GVC3202 Remote Control Table 6: GVC3202 Remote Control Keys Icon Name Explanation 1, 2, 3, 49 Digital Keys Input number 1-9 and letters. The letter input using digital keys will not be displayed as letter, but it can be used to search for contacts in Call interface. For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6

(MNO) can look for John if it exists in GVC3202 contacts list. Camera PIP Switch to PTZ control mode during a call or in idle status. Switch screen layout in conference. Firmware Version 1.0.0.X GVC3202 User Guide Page 24 of 117 Mute GVC3202 in conference. Mute/DND Presentation Send/Answer/Add Party Into Conference End Call/Remove Party From Conference Press the MUTE key to enable/disable DND mode when GVC3202 is in idle. Enable/Disable presentation function to send presentation to all members in the conference. presentation Enable/Disable show presentation on displayed device which is connected to HDMI output 1 as projection when GVC3202 is in standby mode. function to Access the dial screen by default when GVC3202 is in idle mode. Enter phone number and press the key to dial out. Access the invite screen to add members in a conference. Press the key to bring out the backstage conference. Press the key to redial the last outgoing call. Delete members in conference. Hang up the conference. Backspace Press the key to delete input characters. Navigation Keys:

Up/Down/Left/Right OK Press to adjust cursor movement. Control PTZ movement in camera mode. Press to confirm operations. Bring up the soft keypad when the cursor is in an input box. LCD prompt shows the following three options after pressing this key:

Power On/Off Switch GVC3202 into sleep mode. Power Off Reboot Firmware Version 1.0.0.X GVC3202 User Guide Page 25 of 117

*/Record

#/Details Input * in input field. Used as "." when dialing direct IP call. For example, 192.168.40.5. Start/stop recording in camera control mode. Start/stop recording in a call. Input "#" in input field. Used as ":" when dialing direct IP Cal e.g., 192.168.40.5:5060. Input "#" on dialing screen to use it as REDIAL key. Display call details on call screen during a call. Shortcut Key: Red Shortcut Key: Yellow Shortcut Key: Blue Press each shortcut key for designated functions on different screen context. Home Menu Back Press the key to go back to home screen. Press the key to view more options. Press the key to go back to the previous screen or exit the current screen. Volume Down Turn down the device volume. Volume Up Turn up the device volume. Zoom In Zoom Out Zoom in screen or adjust close focus. Zoom out screen or adjust distant focus. Trackpad Slide on the trackpad to move the mouse cursor. Press the trackpad to confirm operations. Using two fingers to press on the trackpad and slide up/down for page up/down. Firmware Version 1.0.0.X GVC3202 User Guide Page 26 of 117 CAPTURING SCREENSHOT USING THE REMOTE CONTROL To capture a screenshot on GVC3202, the users can press the red shortcut key and blue shortcut key at the same time for about 3 seconds. The screenshot picture will be saved in the internal storage of GVC3202. The users can access the screenshot in GVC3202 LCD menu->Applications->File Manager->Internal Storage->Pictures->Screenshot. Please note the screenshot captured here doesnt have the image captured from the camera in the background. If you would like the image captured from camera, you can press the CAMERA button on the remote control and then press the blue shortcut key. USING THE REMOTE CONTROL GVC3202 remote control is connected to GVC3202 via Bluetooth, and its already pre-paired when the user receives GVC3202 packages. Before using the remote control, please make sure:

1. A pair of AAA batteries are correctly installed on the back of the remote control. 2. The remote control needs to be placed within the Bluetooth effective range, i.e., 10m from GVC3202. After powering up GVC3202, pressing "OK" key on the remote control, it will initiate connection and the remote control can be used right away. If the remote control fails to pair and connect to GVC3202, please follow the steps below to troubleshoot:

Check the battery polarity when placed into the battery case. Make sure the batteries are placed in the correct direction in the remote control. Check the battery power. If GVC3202 remote control still does not work with the diagnosis above, please try another remote control or contact the device provider. USING MOUSE & KEYBOARD When the USB mouse is plugged into GVC3202, users could make the following operations with the mouse. Single click the left key of the USB mouse to perform the following operations:

Access menu Firmware Version 1.0.0.X GVC3202 User Guide Page 27 of 117 Check in the checkbox or enable/disable an option Bring up the drop-down list when clicking on a combo box Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard to input characters Double left click on the soft keyboard can switch to "Always use upper case" in English input method. Single click the right key of the USB mouse to exit the current displayed menu. It will go back to the previous menu without saving the configurations. OLED SCREEN Table 7: GVC3202 OLED Screen Status Descriptions OLED Screen Status Descriptions Booting IP Call Status Upgrade Status Display "BOOTING..." when GVC3202 boots up. Display GVC3202 IP address. For example, IP: 192.168.40.5. Display "Ringing", "Calling", "Talking", "Call Waiting", "Missed Call", "New Voicemail" and etc. Display "New Version" when a new firmware version is detected. Display "Upgrading" in the process of upgrading. Display failure reason when upgrade fails. For example,

"Same

"Insufficient Space",

"Incompatible Hardware", Version", etc. Sleep Mode When the device is in sleep mode, the OLED shows "Standby". Abnormal Status is used to display abnormal status It information. The hexadecimal error code will be displayed next to the abnormal status. USING THE LED INDICATOR GVC3202 LED indicator is located next to the OLED. It can be used to notify the users with current status of the device. Please refer to the status description below. Firmware Version 1.0.0.X GVC3202 User Guide Page 28 of 117 Table 8: GVC3202 LED Indicator Status Descriptions LED Indicator Status Descriptions Solid Green Flash Red Solid Red Booting or the device is already booted up Standby (Sleep Mode) Shut down but powered on (power adapter is connected) Green Flashing once Key pressing on the remote control OFF Power off STATUS ICONS GVC3202 status icons are displayed on the right side of top status bar on GVC3202 LCD display device. The following table lists the main status icons used on GVC3202. Icon Descriptions Icon Descriptions Icon Descriptions Table 9: GVC3202 Status Icons Descriptions Missed Call Ongoing call Ethernet is connected Ethernet is disconnected Auto answer is enabled Trying to connect to the Ethernet PPPoE is disconnected PPPoE is connected VLAN is successfully configured PPPoE connection is failed VLAN is being configured Unread voicemail VPN is connected VPN connection is failed Using third party applications for mixing calls Bluetooth is connected DND mode is enabled Remote control Low battery Remote control is connected and paired SD Card is inserted Call recording storage is full Remote control is paired but not connected USB flash drive is inserted Remote control is not connected and paired Speaker is being used Contacts storage is full SD card storage is full Call forward is set up Volume is turned to silent Firmware Version 1.0.0.X GVC3202 User Guide Page 29 of 117 USING THE ONSCREEN KEYBOARD ENGLISH KEYBOARD This is the default keyboard on GVC3202. GVC3202 English keyboard supports multiple languages input methods. Users could tap on to switch among different languages. See figure below. Figure 6: GVC3202 Soft Keyboard - English Input Method Tap on to switch CapsLock:

Figure 7: GVC3202 English Input Method Capslock NUMBERS AND SYMBOLS To input numbers and symbols, tap on button on the default keyboard to switch to numbers/symbols. Tap on for more numbers/symbols. Firmware Version 1.0.0.X GVC3202 User Guide Page 30 of 117 Figure 8: GVC3202 Soft Keyboard - Symbols and Numbers Figure 9: GVC3202 Soft Keyboard - More Symbols and Numbers HOME SCREEN GVC3202 Home screen displays the icons for users to easily access applications, camera, schedule, call, contacts, settings and custom applications. Press the Left/Right keys on GVC3202 remote control to navigate. If there is no activity on main screen, the icons will be hidden and the video local loopback is displayed. Press OK button on GVC3202 remote control to bring up the icons to display again. Firmware Version 1.0.0.X GVC3202 User Guide Page 31 of 117 Figure 10: GVC3202 Home Screen Firmware Version 1.0.0.X GVC3202 User Guide Page 32 of 117 CONNECTING TO NETWORK AND DEVICES GVC3202 supports a variety of network connections (Ethernet) and device connections, including USB, SD card and Bluetooth devices. When the GVC3202 boots up for the first time, a setup wizard will guide the users to pair and connect the remote control to GVC3202 and get started with the basic configurations. ETHERNET If the user would like to use Ethernet connection for network access, please plug the Ethernet cable into the LAN port on the back of GVC3202. Ethernet connection is turned on as DHCP by default. To configure Ethernet settings on GVC3202:

1. Plug the Ethernet cable into the LAN port on the back of GVC3202. 2. Go to LCD menu->Settings->Network->Ethernet->IPv4 Settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type. For DHCP, save the setting and GVC3202 should be able to get IP address from the DHCP server in the network. For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS server for GVC3202 to correctly connect to the network. For PPPoE, enter PPPoE account ID and password so that GVC3202 can get IP address from the PPPoE server. BLUETOOTH On GVC3202, Bluetooth is enabled by default. Users could connect Bluetooth by remote control, send or receive files to cellphone, or use Bluetooth speaker and etc on GVC3202. TURNING BLUETOOTH ON / OFF 1. On the LCD display device, go to Settings->Network->Bluetooth. 2. Tap on the green switch on the top row to turn on/off Bluetooth. Please note the Bluetooth needs to be turned on, in order to use the remote control. Firmware Version 1.0.0.X GVC3202 User Guide Page 33 of 117 PAIRING GVC3202 WITH A BLUETOOTH DEVICE Before connecting GVC3202 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are manually unpaired. To pair Bluetooth device:

1. On the LCD display device, go to Settings->Network->Bluetooth. 2. Press button on the remote control and select "Search for devices". 3. GVC3202 scans and displays the IDs of all available Bluetooth devices in range. Once the Bluetooth device shows up in the result, tap on it to start pairing. 4. Confirm the passkey in the prompted message (if any). Or, if passcode is required, please refer to the device's documentation or contact with the device administrator to obtain the passcode.

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Note:

The external speaker provided with GVC3202 is not pre-paired to GVC3202. If the user would like to use external speaker via Bluetooth connection with GVC3202, the user must pair and connect it to GVC3202 manually before using it for audio output.

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CONNECTING TO A BLUETOOTH DEVICE After pairing successfully, the device will be connected to GVC3202 immediately. Users will see this device listed under "Paired Devices". Tap on

"Rename", "Unpair" and etc. next to the connected device. Users will see options Firmware Version 1.0.0.X GVC3202 User Guide Page 34 of 117 Figure 12: GVC3202 Bluetooth - Paired Device the connection is lost between the Bluetooth device and GVC3202, go to LCD menu->Settings-

If

>Network->Bluetooth and click on the device name under Paired devices again to reconnect. USING BLUETOOTH REMOTE CONTROL Users could use GVC3202 Bluetooth remote control that comes with GVC3202 packaging to control and configure GVC3202. When the GVC3202 boots up for the first time, a setup wizard will guide the users to pair and connect the remote control to the GVC3202. When the remote control is connected to GVC3202, users will see icon on the top status bar of GVC3202 LCD display device. If the user happens to reset the GVC3202, or replace the remote control, the user will need pair and connect remote control to the GVC3202 again. Please follow the steps below:

1. Connect a USB mouse or open the virtual remote control after logging in GVC3202 web UI. 2. On the LCD display device, go to Settings->Network->Bluetooth. 3. Select and click "Search for devices". 4. On the remote control you would like to pair with GVC3202, press "OK" and digit 5 keys at the same time for about 5 seconds. 5. The pairing and connection process will be initiated and finished in a few seconds. Please do not Firmware Version 1.0.0.X GVC3202 User Guide Page 35 of 117 press any keys on the remote control or switch screens during this process to avoid connection failure.

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Note:

1. Please use the proprietary factory remote control that comes with the GVC3202. 2. GVC3202 could connect to multiple remote controls, but only one remote control at a time. Factory reset is required on GVC3202 if the user needs switch to another remote control.

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TRANSFER FILES WITH BLUETOOTH Users could transfer files, share contacts information with other Bluetooth portable devices after pairing and connection. A prompt for file transferring will be displayed on GVC3202 LCD display device when GVC3202 receives the file transferring request. Accept the request to receive file and the file will be stored under LCD->Applications->File Manager->Internal Storage->Bluetooth folder. USING BLUETOOTH HEADSET Once the Bluetooth headset is connected with GVC3202, it will automatically use Bluetooth headset for calls. By default, the ringing tone will be generated in Bluetooth headset when there is an incoming call. If the user would like to have the ringing tone generated in GVC3202 internal ringer as well, please select enable "Always Ring Internal Ringer" under GVC3202 web UI->Settings->Call Features. VPN SETTINGS Users can add VPN using different protocols (PPTP, L2TP/IPSec PSK, L2TP/IPSec CRT). Follow the steps below to set up VPN:

1. Access GVC3202 home screen, go to Applications ->Settings ->Network->VPN. 2. Tap on "Add VPN file" to access configuration page as shown below:

Firmware Version 1.0.0.X GVC3202 User Guide Page 36 of 117 Figure 13: GVC3202 Add VPN Files Screen 3. 4. Fill in and save the configurations, go back to VPN page, you will find the new VPN file you just added. Tap on the VPN file to open the validation page as shown below:

Figure 14: GVC3202 VPN Validation Screen 5. Fill in correct username and password to connect to VPN. Firmware Version 1.0.0.X GVC3202 User Guide Page 37 of 117 If GVC3202 is connected to VPN successfully, icon will be shown in the top status bar; if the connection is failed, a prompt box will pop up to remind users whether to reconnect to VPN. If icon displays in the top status bar, please check whether if your VPN configuration is correct. Parameters Descriptions Table 10: GVC3202 VPN File Parameters Name Type Fill in your company address or the server you are connecting to. Set to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth RSA or IPSec Hybrid RSA. Server Address Fill in the server URL or IP address. PPP Encryption

(MPPE) Show Advanced Options DNS Search Domains Defines whether to use PPP encryption. Check this option to display more options below. Enter DNS search domain. DNS Server Enter DNS server address. Forwarding Routes Enter Forwarding Routes, for example, 10.0.0.0/8. VLAN SETTINGS Access GVC3202 home screen, go to Applications->Settings->Network->VLAN to configure VLAN settings on GVC3202. Table 11: GVC3202 VLAN Configuration Parameters Parameters Descriptions Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is 0. Note:

Please do not change the setting before understanding the VLAN's settings or consulting with the network administrator. Otherwise, the device might not be able to get the correct IP address. Assigns the priority value of the Layer 2 QoS packets. The default value is 0. Layer 2 QoS 802.1q/VLAN Tag Layer 2 QoS 802.1p Priority Firmware Version 1.0.0.X GVC3202 User Guide Page 38 of 117 LLDP SETTINGS Access GVC3202 home screen, go to Applications->Settings->Network->LLDP to configure LLDP settings on GVC3202. Table 12: GVC3202 LLDP Configuration Parameters Parameters Descriptions LLDP Enable or disable LLDP. The default setting is disabled. Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The default value is 48. Layer 3 QoS for Audio This field defines the layer 3 QoS parameter for audio packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The default value is 48. Layer 3 QoS for Video This field defines the layer 3 QoS parameter for video packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The default value is 48. 802.1X MODE Access GVC3202 home screen, go to Applications->Settings->Network->802.1x Mode. By default, 802.1x is disabled. Selecting 802.1x mode to "EAP-MD5", "EAP-TLS5" or "EAP-PEAP" to turn on 802.1x. Once it is enabled, the user will be required to enter the identity and password to be authenticated in the network. Parameters Descriptions Table 13: GVC3202 802.1x Mode Parameters 802.1x Mode Allows the user to enable/disable 802.1x and configure 802.1x mode. The default setting is disabled. Identity Enter the Identity information for 802.1x mode. MD5 Password Enter the MD5 Password for 802.1x mode. CA Certificate Upload the CA certificate for 802.1x mode. Client Certificate Upload the CA certificate for 802.1x mode. Private Key Upload the private key for 802.1x mode. Firmware Version 1.0.0.X GVC3202 User Guide Page 39 of 117 CAMERA Users could set preset, configure camera parameters, start recording and make screenshots on camera screen. There are 3 ways to access camera screen:

Click on icon on home screen. Press key on the remote control. Select on home screen to access Applications, then click on

. GVC3202 camera screen has the following options:

Press recording button on the remote control to start or stop local recording. Press the red shortcut button on the remote control to edit preset. Press the yellow shortcut button on the remote control to edit image parameters such as scene, white balance, MF/AF and etc. Press the blue shortcut button on the remote control for screenshot. Press digit key on the remote control to apply a pre-configured preset. Figure 15: GVC3202 Camera Screen Firmware Version 1.0.0.X GVC3202 User Guide Page 40 of 117 PRESET ADD PRESET Users can create and save maximum of 24 camera presets, with each preset storing the camera position and focal length. Follow the steps below to add preset:

1. Access camera screen and press the red shortcut key on the remote control to access preset screen. Figure 16: GVC3202 Add Preset Screen 2. Select the preset window and press the blue shortcut key on the remote control to access the editing screen. 3. Adjust camera position and zoom in/zoom out using the remote control. 4. On GVC3202 remote control, press "OK" key to save the preset, or press Back key to cancel. EDIT PRESET To edit an existing preset, press the blue shortcut key on the remote control to access the editing screen to edit. The created preset can also be renamed by pressing the yellow shortcut key on the remote control for better identification purpose. Firmware Version 1.0.0.X GVC3202 User Guide Page 41 of 117 DELETE PRESET Access the preset editing screen, select preset and press the red shortcut key on GVC3202 remote control to delete it. APPLY PRESET If you have already set preset on camera, you can apply preset via one of the following two ways:

Access camera screen and press the digital keys on the remote control to adjust camera to the preset. Access preset screen and press the digital keys to switch to the corresponding preset, press the yellow shortcut key to apply. CAMERA PARAMETERS CONFIGURATIONS Press the yellow shortcut key on GVC3202 remote control to bring out camera parameters setting screen as shown below. Refer to the table below and configure the parameters using navigation keys on the remote control. Figure 17: GVC3202 Camera Parameters Setting Screen Firmware Version 1.0.0.X GVC3202 User Guide Page 42 of 117 Parameters Descriptions Table 14: GVC3202 Camera Parameters Picture Mode White Balance GVC3202 has 4 built-in modes as well as "Manual" for customization. When set to

"Manual", press "OK" key to access each setting to configure sharpness, contrast, saturation, and brightness. Sharpness: Higher sharpness brings higher screen clarity. The object displayed on the screen has more sharpen edge. Contrast: Higher value brings more distinct color contrast. Saturation: Higher value brings deeper color. Brightness: Higher value brings brighter color. This is used to display accurate images. Users could set to "Manual" or "Auto". When set to "Auto", the device will adjust parameters automatically according to the current environment. When set to "Manual", the device will disable "Auto" mode. Press "OK" key to access manual setting screen, and adjust red or blue gain manually for better white balance. De-noise Users could set to "off", "low", "medium" or "high". Higher reduction level brings less image noises. Frequency of A.C. Users could set to 50HZ or 60HZ. Red Shortcut Key

(MF+) Yellow Shortcut Key

(MF-) Manual focus: increase the focal length. Manual focus: decrease the focal length. Blue Shortcut Key

(AF) Auto focus Firmware Version 1.0.0.X GVC3202 User Guide Page 43 of 117 PERIPHERAL EXTERNAL USB DEVICE GVC3202 USB interface could be connected with a USB mouse, a USB keyboard, or a USB storage device. USING USB MOUSE/KEYBOARD When a USB mouse is plugged into GVC3202, users could see the cursor on the screen, move the cursor to perform operations. When a USB keyboard is plugged into GVC3202, users could use GVC3202 remote control to navigate to an input interface, and click on the keys on the keyboard to check if it is installed successfully. USING USB STORAGE DEVICE To connect and access USB storage device:

Insert USB storage device into USB port at the back of GVC3202. It will take a few seconds for GVC3202 to prepare the connection. 1. 2. 3. Once it is installed successfully, the USB storage icon will show up on the status bar. Users could go to GVC3202 LCD->Applications->File Manager->USB to access and manage your data. 4. Users could view, copy and paste files by using the USB storage device. SD CARD 1. 2. 3. Insert your SD card into SD card slot at the back of GVC3202. Please make sure the SD card is inserted with right direction on GVC3202. It will take a few seconds for GVC3202 to prepare the connection. Then, the SD card icon will show up on the status bar. To access SD Card, go to GVC3202 LCD->Applications->File Manager->sdcard. Tap on it to access and manage your data. Firmware Version 1.0.0.X GVC3202 User Guide Page 44 of 117

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Note:

The external SD card must be plugged in if the users would like to record calls and the recording files will be automatically saved in the external SD card. It is recommended to use an SD card with large capacity for call recording purpose.

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MICROPHONE AND SPEAKER GVC3202 is equipped with a built-in microphone. Alternatively, you can connect external audio devices to GVC3202 as audio input/output sources. It is recommended to use the external speaker that comes with your GVC3202 package for better compatibility. the external speaker supports Bluetooth, users could also pair and connect If the speaker to the GVC3202 via Bluetooth. This will provide better mobility and make cabling easier when deploying the GVC3202 conference system in your conference room. Firmware Version 1.0.0.X GVC3202 User Guide Page 45 of 117 MAKING PHONE CALLS ACCOUNT GVC3202 comes with one IPVideoTalk account, supports one configurable SIP account registration and one Blue Jeans account. Please enable the IPVideoTalk account, or register SIP account to a SIP server before making calls. The following figure shows the SIP account is registered successfully (account icon is green). This displays on the left side of the top status bar on your LCD display device. Figure 18: GVC3202 SIP Account DIAL SCREEN Once the account is registered successfully, users could use one of the following 3 ways to bring up dial screen to start making calls. Press the DIAL icon in the lower right corner of the remote control. On the LCD display device, click on icon on home screen. On the LCD display device, click on Applications and select to bring up dial screen. Enter digits in the dial-up box. If the digits or the letters for the digit match contacts and call history in GVC3202, a dropdown list of numbers will be displayed. For example, entering 5 (JKL), 6 (MNO), 4 (GHI) and 6 (MNO) will display 5646 or john if contact "john" exists. The matching characters will be highlighted in red. Firmware Version 1.0.0.X GVC3202 User Guide Page 46 of 117 Figure 19: GVC3202 Call Screen Press the red shortcut key on GVC3202 remote control to bring up call mode setting screen, set call mode to Call, Paging or IP call. Press the yellow shortcut key to set call type to Audio or Video. Press the blue shortcut key to switch account among SIP account, IPVideoTalk account and Blue Jeans account. Click on "Cancel" icon on the screen, or press key on the remote control to cancel the call. DIALING A NUMBER DIRECTLY 1. Open the dial screen. 2. Use the remote control keyboard to enter digits, or click the input box to enter digits using the pop out soft keyboard. 3. Press on the remote control to dial out, or move the cursor to the icon on dial screen and click it to dial out. Firmware Version 1.0.0.X GVC3202 User Guide Page 47 of 117

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Note:

1. By default, GVC3202 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" in web GUI->SIP Account->Call page. 2. When entering initials or full spellings of a name that exists in the contact, this contact will show up in the dropdown list. For example, if the user inputs Amy by pressing the corresponding digits "2" (ABC),

"6" (MNO), "9" (WXYZ) on the remote control, Amy's name and number will be displayed in the list if it exists in the contact, users can select it to dial out.

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REDIAL Users can dial out the last dialed number if there is dialed call log. Access the dial screen, and then press

"#" key or on the remote control to dial out. DIALING A NUMBER VIA CONTACT Follow the steps below to dial a number via Contacts. 1. On the LCD display device, access Contacts by tapping on button 2. Navigate and select in the contacts entries using the remote control navigation keys. on home screen. 3. Press on the remote control to dial out. DIALING A NUMBER VIA CALL HISTORY 1. On the LCD display device, access Applications on home screen and access call history by selecting 2. icon The LCD will display all call history types. Navigate in the call history list by selecting the call history category. Select the call history entry you would like to dial out. 3. Press on the remote control to dial out. Firmware Version 1.0.0.X GVC3202 User Guide Page 48 of 117 DIRECT IP CALL Direct IP Call allows GVC3202 and another VoIP device to talk to each other in an ad-hoc fashion without a SIP proxy. Direct IP calls can be made if:

Both GVC3202 and VoIP phone have public IP addresses Or Both GVC3202 and VoIP phone are under the same LAN / VPN using private or public IP addresses Or NAT is disabled or GVC3202 NAT is disabled. Both devices can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, please follow the steps below:

1. Access the dial screen on GVC3202. 2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the mode 3. to "IP Call". Input the target IP address. For example, if the target IP address is 192.168.124.123 and the port is 5062, input the following:

192*168*124*123#5062 The * key represents the dot (.) and the # key represents the colon (:). 4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call". 5. Press on the remote control to dial out. PAGING/INTERCOM Before placing paging/intercom, please make sure the callee has paging/intercom enabled so that it can answer the paging/intercom call automatically. To make paging/intercom call:

1. Access the dial screen on GVC3202. 2. Press the red shortcut key on the remote control to bring up call mode setting screen, set the mode to "Paging/Intercom". 3. Enter the number to dial. 4. Press the yellow shortcut key on the remote control to select "Audio Call" or "Video Call". Firmware Version 1.0.0.X GVC3202 User Guide Page 49 of 117 5. Press on the remote control to dial out. ANSWERING A CALL When the device is in idle and there is an incoming video call, the device will show the call screen as below:

Figure 20: GVC3202 Single Incoming Call Screen Select "Video Answer" to answer the call with both video and audio, "Audio Answer" to answer the call with audio only, or "End" to reject the call. When there is an incoming call during an active call, users will hear a call waiting tone with the LCD displaying the caller name and ID for the incoming call. Firmware Version 1.0.0.X GVC3202 User Guide Page 50 of 117 Figure 21: GVC3202 New Incoming Call Screen Users could select "Audio" to answer with audio only, "Video" to answer with video and audio, or "End" to reject the call.

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Note:

By default, answering a call during an active call will automatically add this party into the conference.

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CALL HOLD During an active call, press HOLD button to put the call on hold. On the LCD display, click on to resume the call. On the LCD display, click on or press on the remote control to end the call. If the current call is a video call, the screen will not display remote video when the call is on hold. Firmware Version 1.0.0.X GVC3202 User Guide Page 51 of 117 MUTE LOCAL AUDIO During an active call, press the MUTE button call. to mute the call, press the button again to unmute the CALL RECORDING During an active call, users could record the video to the external SD card plugged into GVC3202. Once recorded, users can view the recorded video in Recorder application, and download the video from web UI->Maintenance->Recording. For more details, please refer to the chapter RECORDING. 1. During an active call, press the recording key on the remote control. A red Rec icon will show up on the upper left of the screen. The recording files will be saved to the external SD card automatically when the call 2. is finished. Users could also press on the remote control to stop recording anytime. DND (DO NOT DISTURB) When DND is on, the incoming calls to GVC3202 will be blocked without ringing. Users could see the blocked calls in call history. Once it is enabled, the DND icon bar on the top of the screen. will be displayed in the status When GVC3202 is in idle screen, users can press button on the remote control to turn on/off DND. When GVC3202 is in an active call, users could turn on/off DND in call screen->MORE options. This will not affect the current call, and it will take effect starting from the next incoming call. At any time, users could log in GVC3202 web UI and click on DND on the top tool bar of the web page to turn on/turn off DND. MISSED CALL When there is a missed call, the call icon Once accessed the dial screen, the reminder icon will disappear. on home screen will show the number of missed calls. Firmware Version 1.0.0.X GVC3202 User Guide Page 52 of 117 CALL FORWARD Call forward (Unconditional/No Answer/Busy/Time Based) can be set up from web GUI. Log in GVC3202 web GUI and go to Settings->SIP Account->Call page. For details, please refer to "GVC3202 Administration Guide". CONFERENCE DEVICE LAYOUT GVC3202 supports up to 9-way conference. GVC3202 can be the host to initiate a conference or join other conferences as a member. Users can connect 2 HDMI output devices for conference. HDMI 1 interface is the primary output when plugging in 2 HDMI display devices. The device connected to HDMI 1 interface will display local site by default while the other device automatically display remote sites. If the VGA/HDMI IN device is plugged in to GVC3202, the device connected to HDMI 1 interface displays presentation of VGA/HDMI input while the other device will display video view. During a conference, user can tap on HOME screen, with the conference video displayed in the background. button on GVC3202 remote control trackpad to go back to INITIATING CONFERENCE The conference can be initiated in multiple ways:

From Call Screen:

1. Access the call screen, enter the number in the text box or select members from the list below. 2. Press on the remote control or click on button on the screen to dial out. From Schedule:

For more details, please refer to chapter SCHEDULE. ANSWERING AN INCOMING CALL IN CONFERENCE You can specify how your GVC3202 handles incoming calls. Depending on your configuration, your GVC3202 answers a call automatically or prompts you to answer a call manually:

Firmware Version 1.0.0.X GVC3202 User Guide Page 53 of 117 Log in GVC3202 web GUI and go to Settings->SIP Account->Call page, and set "Auto-answer" option to "Yes". All incoming calls will be answered automatically. If it is a video call, it will be answered with video as well. If "Auto Answer" is set to No, users will need to select to answer with video manually, audio or reject the call using the remote control on the LCD prompt. If the conference host answers the call, the caller will join into the current active conference. CONFERENCE MANAGEMENT The following figure shows a 3-way conference:

Figure 22: GVC3202 3-Way Conference Add member. Access dial screen and add more numbers to join conference. Delete member. Select member to delete. Conference control. Control conference members. It includes the following options for each party:

- The selected party will not be heard by other parties. Firmware Version 1.0.0.X GVC3202 User Guide Page 54 of 117

- The selected party will not hear other parties.

- The video call with the selected party will turn into audio call only. If user clicks on this icon again, a video invitation will be sent to this party. The party has to accept the video request in order to see the video again.

- Suspend video from the video party. Click on it again to resume video. Suspend. It is used to pause/resume conference. Once it is paused, GVC3202 will stop sending local video to the remote parties. Presentation. It is used to turn on/off presentation. HDMI IN or VGA IN has to be plugged in first. More. Bring up more options including mixing video with third party applications (only available when the application is installed on GVC3202), view call details, set DND, open DTMF, switch mainstream and sub stream. End. End conference and go back to home screen. If the remote party is also using GVC3202, you can press the camera key control PTZ device for the remote party. on the remote control to Users could press the red/blue/yellow shortcut keys on the remote control notifications and view status. to input DTMF, view During an active conference call, if there is a new member joining conference, an outgoing call failed or a member hanging up, there will be a prompt box on the left side of the conference screen showing notifications. The notification prompt will be hidden automatically if there is no new notification in 2 seconds. On the right side of the video conference screen, users can see member status such as audio/video calls, or whether if the call is being muted. Firmware Version 1.0.0.X GVC3202 User Guide Page 55 of 117 Table 15: GVC3202 Conference Member Status Descriptions Icons Descriptions The current line is in an audio call. The current line is in a video call. The current line is being muted. The current line is not connected. The operations toolbar on the bottom of the video conference screen will be hidden automatically if there is no operation in 5 seconds. Press any key to bring up the toolbar again. INVITE MEMBERS TO CONFERENCE Users could use one of the following ways to add members:

Access the dial screen by clicking on the ADD icon on conference screen. Then, enter the number to dial out. Once the member answers the call, it will be connected into the conference automatically. When GVC3202 is on conference screen, press on the remote control to access the call screen. Then, enter the number to dial out. Once the member answers the call, it will be connected into the conference automatically. The member calls the conference number. If the host answers the call, the member will be added into conference automatically. REMOVING MEMBER FROM CONFERENCE To remove a member from the conference, click on the DELETE icon the member from the member list and press "OK" key to delete it. on conference screen. Select CONFERENCE CONTROL Tap on conference control screen is as shown below:

to make operations such as mute, disable sound, camera control and suspend video. The Firmware Version 1.0.0.X GVC3202 User Guide Page 56 of 117 Figure 23: GVC3202 Conference Control Screen 1. Use Up/Down navigation keys on GVC3202 remote control to select conference member. 2. Use Left/Right navigation keys on GVC3202 remote control to make operations, press "OK" key to confirm the operation, press "OK" key again to cancel, e.g. tap on to mute one member and the icon will turn to

, tap on it again to restore.

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Note:

Users could press the shortcut keys on GVC3202 remote control on conference control screen to mute all, block all or suspend videos.

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PAUSE CONFERENCE The video will be stopped if the conference is paused. You will not see the video view of the members and the other members will not see your video either. Firmware Version 1.0.0.X GVC3202 User Guide Page 57 of 117

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Note:

1. The new incoming call will be rejected if the conference is paused. 2. The presentation will be displayed normally when the conference is paused.

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PRESENTATION SHARING GVC3202 supports dual stream video, with the presentation sharing function, you can connect VGA/HDMI input devices such as a computer, or a DVD player to GVC3202, and share the VGA/HDMI input sources with remote parties while they can still view the video of local GVC3202. The following figure shows 2 TVs used for GVC3202. The one on the top shows presentation, the two on the bottom show remote party video. Figure 24: GVC3202 3-Way Conference with Presentation Firmware Version 1.0.0.X GVC3202 User Guide Page 58 of 117

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Note:

1. When both HDMI IN interface and VGA IN interface are connected, GVC3202 will only display the device connected to HDMI IN port. 2. Users could press PIP button on GVC3202 remote control to change video display layout.

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CONFERENCE RECORDING on GVC3202 remote control to record conference, press the key During A video conference, press again to stop recording. The recording files will be saved automatically to the external SD card plugged into GVC3202.

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Note:

GVC3202 only supports to save the recording file to the external SD card, if external SD card is not detected or the SD card is full, the recording will fail.

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CALL DETAILS Users could view audio and video details of the conference members. On the conference screen, click on and select "Call Details" to check the details. Firmware Version 1.0.0.X GVC3202 User Guide Page 59 of 117

Figure 25: GVC3202 Call Details Screen ENABLING DND DURING CONFERENCE When DND is enabled during conference, the new incoming calls will be blocked. On the conference screen, use GVC3202 remote control to click on MORE button and select "DND". The icon disable DND, select DND mode again and press "OK" key to cancel it. will be displayed on conference screen if the device is set to DND mode. To

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Note:

After enabling DND mode during a conference, the DND mode will remain effective after the conference is over. To disable DND, please press

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on GVC3202 remote control when there is no active call. Firmware Version 1.0.0.X GVC3202 User Guide Page 60 of 117 CONFERENCE LOCK Users could lock/unlock the scheduled conference. Once it is locked, the other incoming calls will not be able to join the conference. The locked scheduled conference will display icon on the screen. OPEN DTMF Users can dial DTMF during a conference. 1. On GVC3202 remote control, press the red shortcut key, or click on MORE button

->select

"Open DTMF" on the conference screen to bring up the DTMF input screen. 2. Press the digital keys on the remote control to input DTMF. Press to cancel the operation if needed. PIN CODE During the conference call, the conference host can set a PIN code to lock the call. Once the conference call is locked, the caller who wants to join this conference by calling the conference host must enter the PIN code. Here is how to use PIN code to lock the conference call:

1. During the call, in the GVC3202 display LCD call screen bottom menu, select MORE->PIN Code. Firmware Version 1.0.0.X GVC3202 User Guide Page 61 of 117 Figure 26: GVC3202 Call Screen->More->PIN Code 2. Enter the PIN Code to lock the conference call. If its empty, the conference call is not locked. Click on OK to confirm. Figure 27: Enter PIN Code to Lock Conference 3. Now the conference call is locked. If someone wants to join the conference call by calling this Firmware Version 1.0.0.X GVC3202 User Guide Page 62 of 117 GVC3202, the same PIN code will be required to be entered before the call goes through. Here is an example on how to use PIN code to enter the locked conference call:

1. Make a video call to the GVC3202 that has locks the conference call from another GVC3202. 2. The GVC3202 caller will show a video windows with voice prompt asking for PIN code. 3. On the GVC3202 callers call screen bottom menu, select MORE->Open DTMF. Then input the DTMF with PIN code followed by #. Figure 28: Input PIN Code from DTMF to Join Conference 4. The GVC3202 caller joins the conference call after entering correct PIN code in DTMF. THIRD PARTY APPLICATIONS GVC3202 runs Android Operating System and offers full access to the thousands of Android apps in Google Play Store, including Skype for Business, Google Hangouts and etc. The calls using certain apps can be mixed with the SIP call so that they can be brought into the same conference on GVC3202. For example, to use third party app Skype during a conference:

Install Skype and sign in. 1. 2. Establish a conference call on GVC3202. 3. On the conference screen, click on MORE button 4. Press "OK" key, and select Skype in the pop out menu. 5. Search contacts in Skype and dial out. 6. The new call will be added to conference. and select "Third party applications". Firmware Version 1.0.0.X GVC3202 User Guide Page 63 of 117

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Note:

When the call is mixed, GVC3202 and the remote party using the app can see video from all parties. The remote SIP party can only see video from GVC3202. All parties can hear each other.

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FECC - CAMERA CONTROL IN CONFERENCE During the video call, if the local party (GVC3202) and remote party support FECC, the remote camera can be controlled on the GVC3202. Here is how to use FECC on the GVC3202 to control remote partys camera:

1. Make sure the GVC3202 and the remote party support FECC and its enabled on both parties. For GVC3202, FECC setting is under web UI->Settings->Account Settings->Codec: Enable FECC. If the remote party is another vendors video device, please check the documentation from the vendor to enable FECC. 2. Establish video call between GVC3202 and the remote party. 3. On the GVC3202 remote control, press the camera button and the following prompt pops up on GVC3202 display device. Figure 29: FECC Remote Camera Control 4. Use UP/DOWN/OK navigation keys on the GVC3202 remote control to select the remote party, e.g., GVC-LAB in the above figure. This will bring up camera control interface. 5. On the GVC3202 remote control, press the navigation keys and zoom in/zoom out buttons on trackpad to adjust remote camera. Firmware Version 1.0.0.X GVC3202 User Guide Page 64 of 117 END CONFERENCE To end the conference, tap on END button on GVC3202 remote control to disconnect If GVC3202 is the conference host, ending the conference will disconnect all the members from the conference. If the conference member hangs up the call, it will be disconnected from the conference, but other parties in the conference will stay in the conference. from the conference. or press key SCHEDULE SCHEDULE feature allows users to set a specific time to host a conference in advance, with conference reminder and members. Figure 30: GVC3202 Schedule Screen Follow one of the ways below to access schedule conference screen:

On the home screen, click on CONFERENCE button

. On the home screen, click on APPLICATION button Users will see the scheduled conferences (after the current time) in the schedule screen. Select one and select

. conference entry to view details. Firmware Version 1.0.0.X GVC3202 User Guide Page 65 of 117

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Note:

Conferences that have been held in the past will not be displayed in the schedule screen.

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VIEW CONFERENCE DETAILS Users could view scheduled conference details after the current time. Select one conference and press

"OK" key on GVC3202 remote control to view conference details. Figure 31: GVC3202 Conference Details Screen ADD SCHEDULED CONFERENCE Follow the steps below to add a scheduled conference:

1. On the home screen, select 2. On GVC3202 remote control, press the yellow shortcut key to create a new conference. to access schedule screen. Firmware Version 1.0.0.X GVC3202 User Guide Page 66 of 117 Figure 32: GVC3202 Add Conference Screen Fill in conference name, members, start time, conference duration and etc. 3. 4. Press the yellow shortcut key on the remote control to save the scheduled conference. Table 16: GVC3202 Add Conference Parameters Parameters Title Descriptions It is used to set the conference name to identify this conference. Members Start Time End Time Reminder Time Auto Join Conference for Scheduled Members without PIN Code Click on button member or a group of members. Press the yellow key on the remote control to save and go back to schedule screen. Up to 8 members can be added. to access the Add Member screen. Users can add one It is used to configure the start time of the conference. It is used to configure the end time of the conference. It is used to configure whether to remind users in advanced. A prompt dialog box will pop up on GVC3202 screen 10 minutes before the conference starts. It is used to configure whether PIN code is required when the scheduled members join the conference. If enabled and the scheduled conference has PIN code configured, the scheduled members will automatically answer the call without PIN code required. Firmware Version 1.0.0.X GVC3202 User Guide Page 67 of 117 PIN Code Configure PIN code for the conference. It can be number 0 9 and up to 10 digits can be configured as PIN code. Users could select repeat conditions for the scheduled conference. The repeat condition options are:

Repeat Every Weekday (Mon-Fri) One-time event Daily Weekly Monthly (by week) Monthly (by day) Yearly Custom EDIT SCHEDULED CONFERENCE Follow the steps below to edit scheduled conference:

1. Access conference schedule screen and select the conference entry users would like to edit. 2. Press the blue shortcut key on GVC3202 remote control to access edit screen. 3. Press the yellow shortcut key on the remote control to save changes, and go back to schedule screen. RESCHEDULE CONFERENCE 1. Access schedule screen and select the conference entry users would like to edit. 2. Press the MENU key 3. Set new conference start time in the pop out dialog box. 4. Click on SAVE button to save changes. If users would like to cancel the changes, users could press on GVC3202 remote control, and select "Reschedule" option. on the remote control, or click on CANCEL button on the screen. DELETE SCHEDULED CONFERENCE Follow the steps below to delete the existing scheduled conference:

1. Access schedule screen and select the conference entry users would like to delete. 2. Press the MENU key on the remote control, and select "Delete". Firmware Version 1.0.0.X GVC3202 User Guide Page 68 of 117 VOICEMAIL When there is a new voicemail, voice mail icon will show up as a notification in the status bar. Users could login the web UI->Settings->Account->General Settings to configure the access number for the voicemail. Follow the steps below to access voicemail:

1. Access the dial screen and input voicemail access number. 2. Press on GVC3202 remote control, or click on button on the call screen to dial into the voicemail box. Follow the Interactive Voice Response (IVR) for the message retrieval process. 3. Users could also go to Home screen->Applications and click on "Voice Mail" to access the voicemail box. The number of new voicemail messages will be shown on the voice mail app icon as well. See figure below:

Figure 33: GVC3202 Voice Mail Application Firmware Version 1.0.0.X GVC3202 User Guide Page 69 of 117 ADDITIONAL FUNCTIONS GVC REMOTE CLIENT APPLICATION Besides using GVC3202 Bluetooth remote control in the package, users could also download the Grandstream GVC Remote Client application, and install it on an Android device. GVC3202 remote control application is used via Bluetooth protocol. Follow the steps below to install the remote control application:

1. Download the GVC Remote app for GVC3202 from GS Market, and install it on your Android device. 2. Open GVC Remote app on the Android device, and access settings screen. 3. Select the GVC3202 device that users would like to connect to. Each discovered GVC3202 could be distinguished by the last 6 digits of its MAC address. 4. Pair GVC Remote app with GVC3202 via Bluetooth. Users might see prompt on GVC3202, and Android device to confirm the passcode during pairing and connection process. 5. After pairing and connecting the remote control application, users can use the keys and options on the Android device touch screen to control GVC3202. Figure 34: GVC3202 Remote Control Application on Android Device Tap on button at the upper right corner to access settings screen as the left figure shows above. Firmware Version 1.0.0.X GVC3202 User Guide Page 70 of 117 Tap on button to go back to home screen as the figure in the middle shows above. Tap on button to bring up navigation panel and digital keyboard as the right figure shows above, tap on again to hide the keyboard. BLUE JEANS GVC3202 has built-in Blue Jeans access for users to dial Blue Jeans calls. Follow the steps below:

1. On the LCD dial screen, press the blue shortcut key on GVC3202 remote control to switch call mode from SIP Call to Blue Jeans Call. 2. When the call mode shows Blue Jeans, input Blue Jeans conference ID and conference password. 3. Press on the remote control or click on button on the screen to dial out. For more information about how to use Blue Jeans on GVC3202, please refer to the link below:

http://www.grandstream.com/products/gvc/documents/GVC3202_BlueJeans_application_note.pdf Firmware Version 1.0.0.X GVC3202 User Guide Page 71 of 117 APPLICATIONS GVC3202 provides built-in applications such as Contacts, Call History, File Manager, Browser and etc. Users could also download the apps from GS market or Google Play Store to install on GVC3202. CONTACTS GVC3202 Contacts app helps users to easily store and manage phone numbers and contacts information. Users can add contacts on GVC3202 or import contacts from external devices as well as download from a server. On GVC3202 home screen, click on Contacts icon contacts app.

, or go to Applications, and select to access Figure 35: GVC3202 Contacts Screen All It is used to display all contacts. Groups It is used to view groups. Select one group to view group details. Call Firmware Version 1.0.0.X GVC3202 User Guide Page 72 of 117 Select the contact, and press the contact users would like to call. Delete on GVC3202 remote control or click on button to dial Press the red shortcut key on the remote control to delete contacts. Edit Press the yellow shortcut key on the remote control to edit contacts. Add Press the blue shortcut key on the remote control to access New Contact screen, fill information and press the yellow shortcut key on the remote control to save it. in contact Menu Press on the remote control to access menu to edit/add/delete/export/import/download contacts. Contact Details Select one contact and press "OK" key on the remote control to view contact details. ADD CONTACT ADD SINGLE CONTACT Follow the steps below to add one single contact:

1. Press the blue shortcut key on GVC3202 remote control to access New Contact screen. Figure 36: GVC3202 Add New Contact Screen 2. Enter the contact information. 3. Press the red shortcut key to add more fields. 4. Press the yellow shortcut key to save the contact information. Users could press the red shortcut key to add more contact information. Firmware Version 1.0.0.X GVC3202 User Guide Page 73 of 117 BATCH IMPORT CONTACTS Import function allows users to batch import contacts. The phonebook with compatible format needs to be saved to the storage devices like SD card/USB flash drive and plugged into GVC3202. 1. Press the MENU key on Contacts screen, and select "Import" to access Import Contacts screen. Figure 37: GVC3202 Import Contacts Screen 2. Configure parameters and select the path to save the imported file. 3. Press the yellow shortcut key to save the contact information. Parameters Descriptions Table 17: GVC3202 Import Contacts Parameters Clear The Old List If it is enabled, the previous contact records will be deleted when a new phonebook file is loaded into the device. If it is disabled, both the old contacts and new contacts will be kept in GVC3202. Replace Duplicate Entries If it is enabled, when the phonebook file is imported to the device, the duplicated entries will be removed. If it is disabled, both the old contacts and new contacts will be kept in GVC3202. File Encoding Select the encoding format for XML contact file. File Type Select the file format for phonebook file import. The device supports xml, csv and vcard format. Firmware Version 1.0.0.X GVC3202 User Guide Page 74 of 117 Select The File Select file from storage device plugged into GVC3202. DOWNLOAD CONTACT GVC3202 supports downloading phonebook from the file server to batch add contacts. The default file name that GVC3202 looks for is "phonebook.xml". The phonebook XML file should be placed under the file server directory for GVC3202 to retrieve. GVC3202 supports vcard/xml/csv file format. 1. On the Contacts screen, tap on the MENU key and select "Download" to bring up the Download Contacts screen. Figure 38: GVC3202 Download Contacts Screen 2. Configure parameters and select the path to save the file. 3. Press the red shortcut key to download the file. Parameters Descriptions Table 18: GVC3202 Download Contacts Parameters Clear The Old List If it is enabled, the previous contact records will be deleted when a new phonebook file is loaded into the device. If it is disabled, both the old contacts and new contacts will be kept in GVC3202. Firmware Version 1.0.0.X GVC3202 User Guide Page 75 of 117 Replace Duplicate Entries If it is enabled, when the phonebook file is imported to GVC3202, the duplicated entries will be removed. If it is disabled, both the old contacts and new contacts will be kept in GVC3202. Download Mode Select the phonebook download mode from TFTP, HTTP or HTTPS. File Encoding Select the encoding format for the XML contact file. Time Intervals Configure the time interval to download XML contact file. HTTP/HTTPS Username Configure the HTTP/HTTPS username for phone book downloading if its required by the server. HTTP/HTTPS Password Configure the HTTP/HTTPS password for phone book downloading if its required by the server. Download Server Fill in the server URL or IP address to download the XML contact file to the device. SEARCH CONTACTS In the Contacts app, users could input keyword to search in the dialog. GVC3202 will display contacts automatically which is related to the search keyword. Fuzzy search and precise search are both supported. MANAGE CONTACTS DELETE CONTACT 1. Access Contacts screen and select the contact users would like to delete. 2. and select "Delete" option to delete contact. Tap on BATCH REMOVE CONTACTS To delete more than one contacts, 1. Select "Batch Remove" option. 2. Select the checkbox for the contacts to be deleted, and press the red shortcut key on GVC3202 remote control to delete them. Users could also press the yellow shortcut key on the remote control to select all contacts at once. Firmware Version 1.0.0.X GVC3202 User Guide Page 76 of 117 EXPORT CONTACTS GVC3202 supports exporting phonebook as vcard/xml/csv files, and save the files to other external storage devices. 1. Press the MENU key on Contacts screen to bring up the Export Contacts screen. Figure 39: GVC3202 Export Contacts Screen 2. Configure parameters as shown in table below and select the directory to save the exported file. 3. Press the yellow shortcut key to export the file. Parameters Descriptions Table 19: GVC3202 Export Contacts Parameters File Encoding File Type Choose Directory Select the encoding format for XML contact file. Select the file format for phonebook file export. The device supports xml, csv, and vcard. Select directory to save file. GROUPS Users could divide contacts into different groups with specific names. Select one group entry and press

"OK" key to view group details. Firmware Version 1.0.0.X GVC3202 User Guide Page 77 of 117 Figure 40: GVC3202 Groups Screen Call Press on GVC3202 remote control to call the first 8 members in a group to initiate a conference. Rename (red shortcut key) It is used to rename a group. Delete (yellow shortcut key) It is used to delete a group. Add (blue shortcut key) It is used to add a group. ADD NEW GROUP 1. Select Groups tab in Contacts screen. 2. Press the blue shortcut key on GVC3202 remote control to bring up the screen below:

Firmware Version 1.0.0.X GVC3202 User Guide Page 78 of 117 Figure 41: GVC3202 Add Group Screen Input a group name and tap on "OK" to add a new group. 3. 4. Go to Contacts Screen to find the group you just added and access it. 5. Press the red shortcut key on the remote control to access Groups editing screen. 6. Select the contacts users would to add to this group. 7. Press the blue shortcut key on GVC3202 remote control to save the operations. DELETE GROUP Follow the steps below to delete groups. 1. Select Groups on Contacts screen. 2. Select the group users would like to delete. 3. Press the yellow shortcut key to bring up the dialog box. 4. Press "OK" key to delete. LDAP CONTACTS LDAP contacts application can be accessed in GVC3202 display device LCD->Applications->LDAP Contacts. It helps users access and manage the contacts at ease. Here is the main interface of LDAP contacts. Firmware Version 1.0.0.X GVC3202 User Guide Page 79 of 117 Figure 42: LDAP Contacts Interface LDAP SETTINGS Before starting using LDAP on GVC3202, the users must configure the LDAP settings first. Press the Blue shortcut key on the GVC3202 remote control to access LDAP settings, or the users can configure it under GVC3202 web UI->Contacts->LDAP page. Connection Mode Server Address Port Base DN User Name Table 20: GVC3202 LDAP Settings Parameters It is used to select which protocol will be used for LDAP searching, LDAP or LDAPS. It is used to configure the URI of the LDAP (Lightweight Directory Access Protocol) server. It is used to configure the LDAP server port. The default LDAP port number is 389. It is used to configure the LDAP search base. This is the location in the directory where the search is requested to begin. Example:

dc=grandstream, dc=com ou=Boston, dc=grandstream, dc=com It is used to configure the bind "Username" for querying LDAP servers. Some LDAP servers allow anonymous binds in which case the setting can be left blank. Firmware Version 1.0.0.X GVC3202 User Guide Page 80 of 117 Password It is used to configure the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds. LDAP Name Attributes LDAP Number Attributes LDAP Mail Attributes LDAP Name Filter LDAP Number Filter It is used to configure the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated name attributes. Example:

gn cn sn description It is used to configure the "number" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated number attributes. Example:

telephoneNumber telephoneNumber Mobile It is used to configure the "mail" attributes of the each record which are returned in the LDAP search result. Example:

mail It is used to configure the filter used for name lookups. Examples:

(|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field starting with the entered prefix;

(!(sn=%)) returns all starting with the entered prefix;

the records which do not have the "sn" field

(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn"

field starting with the entered prefix and "telephoneNumber" field set. It is used to configure the filter used for number lookups. Examples:

(|(telephoneNumber=%)(Mobile=%) returns all records which has the

"telephoneNumber" or "Mobile" field starting with the entered prefix;

(&(telephoneNumber=%) the records with the

"telephoneNumber" field starting with the entered prefix and "cn" field set. returns all

(cn=*)) LDAP Mail Filter It is used to configure the filter used for mail lookups. Example:

(mail=%) LDAP Displaying Name Attributes It is used to configure the entry information to be shown on phone's LCD. Up to 3 fields can be displayed. Example:

%cn %sn %telephoneNumber Firmware Version 1.0.0.X GVC3202 User Guide Page 81 of 117 Max Hits Search Timeout (ms) It is used to configure the maximum number of results to be returned by the LDAP server. If set to 0, server will return all search results. The default setting is 50. It is used to configure the interval (in seconds) for the server to process the request and client waits for server to return. The default setting is 4000 seconds. LDAP Lookup When Dialing It is used to set if allow the phone system to do the LDAP number searching when making outgoing calls. The default setting is "No". Search LDAP For Incoming Call is used to set It searching for incoming calls. The default setting is "No". if allow the phone system to do LDAP number Here is an example configuration on GVC3202 LDAP settings in web UI. The LDAP server is the built-in LDAP server in Grandstream UCM61xx. Firmware Version 1.0.0.X GVC3202 User Guide Page 82 of 117 Figure 43: LDAP Settings Example in Web UI Firmware Version 1.0.0.X GVC3202 User Guide Page 83 of 117 SEARCH LDAP CONTACTS After configuring LDAP settings, the users could search contacts in LDAP Contacts main interface. In the following example, the users could enter number or name in the Search field. The LDAP result will be displayed dynamically when the key word is entered. Figure 44: Search LDAP Contacts If the user presses the Green Call button call to this contact. on the GVC3202 remote control, the GVC3202 will initiate a ADD SEARCH RESULT INTO LOCAL CONTACTS After performing LDAP search, the users could select to add the result into GVC3202 local contacts. Add to Local On the search result screen, move the selection to the contact, then press the red shortcut key on the GVC3202 remote control to add single search result to local contacts. Click on OK to confirm Add to Local. Firmware Version 1.0.0.X GVC3202 User Guide Page 84 of 117 Figure 45: Add LDAP Search Result to Local Contacts Batch Add Press the yellow shortcut key on the GVC3202 remote control, then select the checkbox for multiple search results to be added into local contacts. Press the yellow shortcut key again and the following prompt will pop up. Click on OK to confirm Batch Add. Figure 46: Batch Add LDAP Search Results to Local Contacts Firmware Version 1.0.0.X GVC3202 User Guide Page 85 of 117 CALL HISTORY Call History provides users access to phone's recent call records. Users can view all records, or select different categories for incoming calls, outgoing calls, missed call and conference. To access Call History, go to Home screen->APPLICATIONS->select

. Figure 47: GVC3202 Call History Screen Click on a record in the call history and press GVC3202 remote control to view call details for this number. to dial out this number directly. Press "OK" key on Firmware Version 1.0.0.X GVC3202 User Guide Page 86 of 117 Figure 48: GVC3202 Call History Details

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Note:

Call history displays all Blue Jeans conference call histories as well. Press "OK" key or to dial out directly, and there is no need to input the password again. However, if the conference does not exist or the password has been changed, the re-dial will fail.

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ADD CONTACT FROM CALL HISTORY 1. Access Call History screen. 2. Select one call history entry. 3. Press the blue shortcut key to bring up the dialog box. 4. Confirm to add the contacts. Firmware Version 1.0.0.X GVC3202 User Guide Page 87 of 117 Figure 49: GVC3202 Add Contact Screen 5. Select existing contact or press the blue shortcut key on GVC3202 remote control to access edit screen. Fill in contact information and press the yellow shortcut key on the remote control to save the contact. 6. DELETE CALL HISTORY 1. Select the call history entry. 2. Press the yellow shortcut key on GVC3202 remote control to bring up the dialog box. 3. Confirm to delete. CONFERENCE SCHEDULE VIA CALL HISTORY 1. Select one call history entry users would like to add to scheduled conference. 2. Press the blue shortcut key on GVC3202 remote control to access schedule screen. 3. Fill in information and press the yellow shortcut to save. FILE MANAGER File Manager allows users to delete, move, copy, paste, send, rename files (including files on storage device such as USB flash drive and SD card), and query file properties on GVC3202. Firmware Version 1.0.0.X GVC3202 User Guide Page 88 of 117 COPY FILE To copy the file from GVC3202 to USB/SD storage device:

1. Insert USB/SD storage device into USB port on GVC3202. It will take a few seconds for GVC3202 to prepare the connection. The USB storage icon will show up on the status bar. 2. 3. Go to Home screen->Applications->File Manager. 4. Open the target folder. 5. Press the yellow shortcut key and select the file. 6. Press the blue shortcut key to copy file and press 7. Select target storage device and go to the directory where the file will be pasted to. 8. Press the yellow shortcut key to paste the file. to go back to the upper level directory. Users can also select file and press the blue shortcut key to copy one single file or folder. SEND FILE 1. Go to Home screen->Applications->File Manager. 2. Open the target folder. 3. Press the yellow shortcut key and select the file. 4. Press MENU key 5. Select target location and press "OK" key on GVC3202 remote control to send file. If users need to send the file via Bluetooth, enable and connect Bluetooth device first. Otherwise, the interface will be redirected to the corresponding setting page to configure. on GVC3202 remote control and select "Send" option. Users can also select file and press the MENU key to send one single file or folder. DELETE FILE 1. Go to Home screen->Applications->File Manager. 2. Open the target folder. 3. Press the yellow shortcut key and select the file. 4. Press the red shortcut key. 5. A dialog will pop out for users to confirm whether to delete the file or not. 6. Press "OK" key to delete the file successfully. Users can also select file and press the red shortcut key to delete one single file or folder. Firmware Version 1.0.0.X GVC3202 User Guide Page 89 of 117 RENAME FILE 1. Go to Home screen->Applications->File Manager. 2. Open the target folder. 3. Press the yellow shortcut key and select the file. 4. Press MENU key 5. on GVC3202 remote control and select "Rename". Input the new file name in the pop out dialog and press "OK" key to save. Press on GVC3202 remote control to cancel the operation. RECORDING GVC3202 recording application is used for the storage of call recording files in video conferencing. Users can play, export, lock/unlock, send, rename or delete these recordings and etc. The recording screen is as shown below:

Figure 50: GVC3202 Recording Screen Press "OK" key to play recording. Press the red shortcut key to delete the chosen recording file. Press the yellow shortcut key to export the recording files to the external storage device. Press the MENU key to make other operations to recording files like export, rename, and lock/unlock. Firmware Version 1.0.0.X GVC3202 User Guide Page 90 of 117

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Note:

The locked files can't be deleted or overwritten, and cannot be shown in the third party application, but can be viewed in GVC3202 video application.

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BACKUP BACKUP DATA GVC3202 BACKUP application is used to back up data or import backup files to restore data. It can be accessed from Home screen->Applications->Backup. The default screen will list available backup files (if any) and backup options. Figure 51: GVC3202 Backup App GVC3202 supports manual backup and automatic backup:

Press the red shortcut key on the remote control to create new backup manually. The user will select data and press the blue shortcut key to start backup. Press the yellow shortcut key on the remote control to access automatic backup. Then configure Firmware Version 1.0.0.X GVC3202 User Guide Page 91 of 117 each parameter for automatic backup. Figure 52: GVC3202 Automatic Backup Screen RESTORE BACKUP DATA Select one backup data and press "OK" key to access restore screen, select data and press the blue shortcut key to restore the backup data. Figure 53: GVC3202 Restore Backup Data Screen Firmware Version 1.0.0.X GVC3202 User Guide Page 92 of 117 SET BACKUP PATH Press the MENU key and select "Settings" on backup screen to access settings screen, set backup path and go back to save automatically.

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Note:

Insert SD card or USB flash drive to the GVC3202 before configuring backup path.

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DIAGNOSIS When troubleshooting GVC3202, users could go to GVC3202 home screen->Applications->Diagnosis

. Tap on the option and follow the instructions on each function to perform Camera Test, Remote Control Key Test, Bulid-in Speaker Test and etc. During the test, users could press the BACK key or follow the prompt to exit the test. Figure 54: GVC3202 Diagnosis Screen Firmware Version 1.0.0.X GVC3202 User Guide Page 93 of 117 BROWSER Users could browse web page, view news and watch video via the built-in GVC3202 Browser. On home screen, select Application->Browser

. Slide up or down with slide gesture to scroll the screen. Zoom in/out the page via zoom gesture. Press the MENU key to open the menu bar for more operations. CUSTOM APP ON HOME SCREEN Users could add one app to the home screen for easy access. GVC3202 only supports custom one app on home screen. The new app will overwrite the older one. On the Home screen, click on "Custom Home App" and select one app. Press "OK" key to confirm. The system will go back to Home screen automatically and users could find the app has already been added. and To remove or change the Custom Home App, go to LCD Home screen->Applications. Click on select the option to modify custom app. Users could de-select the existing custom app, or change to a different app. UNINSTALL APPLICATION The applications (except the system applications) on GVC3202 can be uninstalled. Go to LCD Home screen->Applications, click on and select "Uninstall Mode". Users will see the apps that can be deleted shown with icon. Select and confirm the uninstallation. Once done, Press on the remote control, or press to go back to normal mode. Firmware Version 1.0.0.X GVC3202 User Guide Page 94 of 117 GS MARKET GVC3202 provides access to apps directly via built-in GS market. Users could download the apps from the market and install to GVC3202. SEARCH APPS On GVC3202 Home screen, click on Applications->GS Market category, or input key words and click on SEARCH icon to search the app. Users could view the apps by Figure 55: GVC3202 GS Market DOWNLOAD AND INSTALL APPS Press MENU key Users could see that if the app has been installed or downloaded by pressing the blue shortcut key. Users could press the blue shortcut key on GVC3202 remote control to cancel download in process. Go to Installed screen to view the installed apps, or press the blue shortcut key on the remote control The installing process will be started automatically after downloading the app. to view the downloaded apps and installed apps. to uninstall the downloaded apps. Firmware Version 1.0.0.X GVC3202 User Guide Page 95 of 117 UPDATE APPS GVC3202 will detect to update automatically if there is new version available for the installed apps when the network connection is normal. Users can view the relevant information, and update apps on the Installed screen. Firmware Version 1.0.0.X GVC3202 User Guide Page 96 of 117 IPVIDEOTALK The GVC3202 has a built-in IPVideoTalk account that requires the user to activate it before using it. The IPVideoTalk application provides an interface for the user to manage this service on the GVC3202, e.g., view enterprise directory, check and reply notices from IPVideoTalk server as well as change IPVideoTalk settings. The user can access IPVideoTalk application from LCD->Applications->IPVideoTalk

. Figure 56: GVC3202 IPVideoTalk Application ENTERPRISE DIRECTORY The Enterprise Directory is managed centrally in the server side. Users can access it by selecting Enterprise Directory. Firmware Version 1.0.0.X GVC3202 User Guide Page 97 of 117 Figure 57: IPVideoTalk Application->Enterprise Directory In the Enterprise Directory, the users can view account status: online -

, offline -

. Select an entry in the directory and press the Green Call button to call this contact. Press the red shortcut key on the GVC3202 remote control to refresh the directory. Press the yellow shortcut key on the GVC3202 remote control to search contacts in the directory. Press the blue shortcut key on the GVC3202 remote control to select entries and make a batch call to multiple contacts in the directory. on the GVC3202 remote control Firmware Version 1.0.0.X GVC3202 User Guide Page 98 of 117 Figure 58: IPVideoTalk Application->Enterprise Directory: Batch Call NOTICES In the IPVideoTalk application, any incoming messages from the server side will be displayed in Notices. In the following figure, 2 indicates the number of new message and 3 indicates the number of total messages. Figure 59: IPVideoTalk Application->Notices Click on Notices to access the messages. Use the navigations keys/OK keys on the GVC3202 remote Firmware Version 1.0.0.X GVC3202 User Guide Page 99 of 117 control to select and read the messages. For the messages that requires users reply, a prompt will pop up for the users to make a selection. Figure 60: IPVideoTalk Application->Notices: Message Prompt If there are new incoming messages for the IPVideoTalk account, users will see indicator icon on the top status bar. Also on the upper right corner of the IPVideoTalk application icon in Application menu, users will see the number of new messages displayed. Figure 61: Message Indicator for IPVideoTalk Application Firmware Version 1.0.0.X GVC3202 User Guide Page 100 of 117 SETTINGS In the IPVideoTalk application, click on Settings to configure Account Active and Display Name for the IPVideoTalk account on GVC3202. Figure 62: IPVideoTalk Account Settings Firmware Version 1.0.0.X GVC3202 User Guide Page 101 of 117 GVC3202 WEB UI FEATURES GVC3202 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the application device through a Web browser such as Mozilla Firefox, Google Chrome and etc. ACCESSING GVC3202 WEB GUI The IP address of GVC3202 displays on OLED display screen on the front panel. To access GVC3202 Web GUI:

1. Connect the computer to the same network as GVC3202. 2. Make sure GVC3202 is turned on and shows its IP address on OLED display screen. 3. Open a Web browser on your computer. 4. Enter GVC3202s IP address in the address bar of the browser, e.g.: http://192.168.124.111. 5. Enter the administrators login and password to access the Web Configuration Menu. The default username and password are: admin, admin; you can set language to English or Chinese in the drop-

down menu of language. Figure 63: GVC3202 Web GUI - Login Firmware Version 1.0.0.X GVC3202 User Guide Page 102 of 117 6. Click "Login" to access the configurations on web UI. SAVING CHANGES When changing any setting on GVC3202 web UI, users need to submit them by pressing the SAVE button on the bottom of the page, and then, click the Apply button on the top of the page to apply the configuration changes. For those options with GVC3202 to take effect. next to it on the Web page, users have to reboot DEFINITIONS This section describes the 6 options on GVC3202 Web GUI. Please view Settings, Maintenance and Status specifications in Administration Guide. Call Users could start video conference and control conference from Web GUI. Contacts Contacts, Schedule, Call History Device Control Video Control, Audio Control Settings SIP Account, IPVideoTalk account, Blue Jeans account, Network Settings, Peripheral, Call Features, General Settings, and Security Settings Maintenance Upgrade, Recording, Time & Language, Troubleshooting, Reboot Status Account Status, Peripheral Status, Network Status, System Info and Remote Control Users can log in as an administrator or a normal user. The following table shows the web pages accessible by normal user and administrator. It is recommended to change the default password for user and administrator after login for the first time. Firmware Version 1.0.0.X GVC3202 User Guide Page 103 of 117 User Type Username Default Password Accessible Web Pages Table 21: GVC3202 Web Access Normal User user 123 Call Contacts Device Control Status Settings: Network Settings, Peripheral, Security Settings Maintenance: Recording, Time & Language, Troubleshooting Administrator admin admin All pages TOOLBAR The web UI tool bar is on the upper right corner of the web UI page. Figure 64: GVC3202 Web UI Tool Bar DND It is used to turn on/off DND mode. Once it is enabled, the DND text will turn into red and all incoming calls will be rejected. Remote Control Click to bring up virtual remote control panel. English Select the display language for the web UI. Logout Log out from the web UI. CALL PAGE GVC3202 Web UI call page is shown below. Users could make calls and initiate conference from Web UI. Firmware Version 1.0.0.X GVC3202 User Guide Page 104 of 117 Figure 65: GVC3202 Web UI - Call MAKING A CALL Enter phone number in input box, and select call mode, tap on button to dial out; or, select one call history entry in the list below and click on to dial out. CONFERENCE CONTROL When making a new call, initiating a conference or receiving an incoming call, the conference screen will pop up as shown below. Firmware Version 1.0.0.X GVC3202 User Guide Page 105 of 117 Figure 66: GVC3202 Web UI - Conference Status Click on the icon for Conference Control, users will see a list of control icons on the bottom which are also available in LCD call screen. Firmware Version 1.0.0.X GVC3202 User Guide Page 106 of 117 Figure 67: GVC3202 Web UI - Conference Control CONTACTS PAGE This page lists Contacts, Schedule and Call History. CONTACTS Users could search/add/delete/edit contacts on web page. The operations will be synchronized and can be viewed from LCD as well. The web UI contacts page is as shown below. Firmware Version 1.0.0.X GVC3202 User Guide Page 107 of 117 Figure 68: GVC3202 Web UI - Contacts next to the contact to dial the contact. Click on Click on More to open more options such as export, import and download contact. find import screen on the right. Refer to chapter BATCH Select "Import" option and users will IMPORT CONTACTS for more details. Select "Export" option and users will find export screen on the right. Refer to chapter EXPORT CONTACTS for more details. Select "Download" option and users will DOWNLOAD CONTACT for more details. find download screen on the right. Refer to chapter Click on save. Click on save. and users will find Add Contact screen on the right. Fill in contact information and and users will find Edit Contact screen on the right. Edit contact information and Click on the checkbox for Delete and users can select the contacts to delete from GVC3202. Firmware Version 1.0.0.X GVC3202 User Guide Page 108 of 117 GROUPS GVC3202 supports up 9-way video conference, including the GVC3202 itself. If there are more than 8 conference members, only the first 8 members in the group will be dialed. Figure 69: GVC3202 Web UI - Groups Click on Click on next to the group to call the contacts in the group. and users will find Add Group screen on the right. Select group members from existing contacts and save. Click on save. and users will find Edit Group screen on the right. Edit Group information and Click on the checkbox for Delete and users can select the groups to delete from GVC3202. Firmware Version 1.0.0.X GVC3202 User Guide Page 109 of 117 SCHEDULE Conference can be scheduled, edited and deleted from web UI. See figure below. Please refer to chapter SCHEDULE for more details for each option. Figure 70: GVC3202 Web Page - Schedule Click on and users will find Add Schedule screen on the right. Click on Save after configuring the schedule. Click on the schedule. and users will find Edit Schedule screen on the right. Click on Save after editing Click on the checkbox for Delete and users can select the schedules to delete from GVC3202. Move the cursor to the scheduled conference where the scheduled time is displayed, icon will appear for the user to dial out immediately. CALL HISTORY From web UI, users could also access Call history, which is synchronized with the call history from LCD. Firmware Version 1.0.0.X GVC3202 User Guide Page 110 of 117 Figure 71: GVC3202 Web UI - Call History The call history details will be displayed on the right side when there is one entry selected. Users can also move the cursor to the call history time to add this call to schedule by clicking on

, or dial out immediately by clicking on

. DEVICE CONTROL PAGE VIDEO CONTROL Users could add preset and manipulate PTZ control on this page. Move the cursor to one configured preset to preview preset. Click one preset to apply the preset. Click the un-configured preset, and adjust via the PTZ control panel on the right, then save the Firmware Version 1.0.0.X GVC3202 User Guide Page 111 of 117 configurations. Figure 72: GVC3202 Web UI - Video Control AUDIO CONTROL Table 22: GVC3202 Web UI - Audio Control Parameters Parameters Descriptions Ringtone Volume Users can slide left or right to adjust ringtone volume. Media Volume Users can slide left or right to adjust media volume. Device Ringtone Select device ringtone from the dropdown list. Notification Ringtone Select device notification ringtone from the dropdown list. Firmware Version 1.0.0.X GVC3202 User Guide Page 112 of 117 Select the audio device that the GVC3202 will use for audio input and output during call or playing media. The options are Auto, Bluetooth, USB and HDMI. Audio Device Auto GVC3202 will automatically detect whether any USB, Bluetooth or HDMI devices are connected. If only one of them is connected, it will be used as the audio two is Bluetooth>USB>HDMI. connected, device. priority three are the or If Bluetooth The Bluetooth audio device will be used for audio input and output. USB The USB audio device will be used for audio input and output. HDMI The audio input comes from the built-in MIC in GVC3202 and the audio output comes from HDMI. The default settings is "Auto". Using these settings, users can configure ring or tone frequencies based on parameters from the local telecom provider. By default, they are set to the North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. Syntax: f1=val, f2=val [,c=on1/off1[-on2/off2[-on3/off3]]];

(Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing ("On time" in ms) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise, it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Ring Back Tone:

Users can configure ring back tone which is the tone the caller will hear before the callee answers the call. The default value: f1=440@-19,f2=480@-19,c=2000/4000;

Busy Tone:

Users can configure busy tone which will be heard if the callee is busy or on DND. The default value: f1=480@-24,f2=620@-24,c=500/500;

Reorder Tone:

Users can configure reorder tone which will be heard when the call fails to be established such as wrong account number is dialed, or the call is timed out. The default value: f1=480@-24,f2=620@-24,c=250/250;

Call Progress Tones:

Ring Back Tone Busy Tone Reorder Tone Confirmation Tone Call-waiting Tone Firmware Version 1.0.0.X GVC3202 User Guide Page 113 of 117 Confirmation Tone:

Users can configure confirmation tone which will be heard when the callee enables call recording function or when the SIP account fails to register. The default value:

f1=350@-11,f2=440@-11,c=100/100-100/100-100/100. Call Waiting Tone:

Users can configure call waiting tone when there is another incoming call during the call. The default value: f1=440@-13,c=300/2000-300/2000-0/0. Call-Waiting Tone Gain This configures the call-waiting tone gain. By default, they are set to the North American standard. Users could select "Low", "Medium" or "High". The default setting is "Low". Ring Cadence Configure the default ring cadence for the ring back tone. The default setting is c=2000/4000;

Firmware Version 1.0.0.X GVC3202 User Guide Page 114 of 117 FACTORY RESET Users could reset GVC3202 to factory settings via the following ways: Reset via local GUI, via Web page, via the reset hole on the back panel of GVC3202. Factory reset will delete configuration info and syslog info.

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Warning:

1. Factory reset will erase all GVC3202 configuration information. Please back up all settings or print information before making the following operations. If users lose all parameters or records, useful Grandstream will not take responsibility for the damage or loss. 2. After factory reset, the remote control will not be paired to GVC3202 anymore. Please go to GVC3202 LCD settings->Network->Bluetooth, select the menu buttons on the upper right and click

"Search New Devices". GVC3202 remote control GS-RCU with last 4 digits of the remote control MAC address will show in the available device list. Select it to start pairing process on GVC3202, immediately followed by pressing OK+5 keys on the remote control at the same time. The remote control will be paired and connected to GVC3202 again.

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RESET VIA LCD Go to GVC3202 LCD idle screen->Settings->Maintenance->Factory Reset, click on the "Reset" button to bring up the prompt box as shown below. Click "OK" to reboot the device and restore factory settings. Figure 73: Factory Reset via LCD Firmware Version 1.0.0.X GVC3202 User Guide Page 115 of 117 RESET VIA WEB UI 1. Log in GVC3202 Web UI->Maintenance->Upgrade, the "Factory Reset" option is on the bottom of the page. Figure 74: GVC3202 Web UI - Factory Reset 2. Click the "Reset" button to bring up the prompt box as shown below. Click "OK" to reboot the device, and restore factory settings. Figure 75: GVC3202 Web UI - Factory Reset Confirmation RESET VIA RESET HOLE There is a Reset hole on the back panel of GVC3202, use a small pin to hold against the Reset hole for more than 10 seconds to restore factory settings. Firmware Version 1.0.0.X GVC3202 User Guide Page 116 of 117 EXPERIENCING GVC3202 Please visit our website: http://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support. Thank you again for purchasing Grandstream Video Conferencing System, convenience and color to both your business and personal life. it will be sure to bring

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* Android is a trademark of Google Inc.

* Skype and Skype for Business are Registered Trademarks of Microsoft Corporation. HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

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Firmware Version 1.0.0.X GVC3202 User Guide Page 117 of 117 FCC&EU Compliance:

The device complies with EU EMF Directive 1999/519/EC can be used in the European Community. Hereby, (Grandstream Networks, Inc.), declares that this device (Model:GVC3202 ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note :This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor environment. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules Radiation Exposure Statement:

The transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment complies with the FCC&CE RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. END of Users Manual

Grandstream Networks, Inc. GVC3200 Video Conferencing System for AndroidTM User Guide GVC3200 User Guide Index CHANGE LOG......................................................................................................... 8 FIRMWARE VERSION 1.0.0.X.......................................................................................................................... 8 WELCOME................................................................................................................9 PRODUCT OVERVIEW........................................................................................11 FEATURE HIGHTLIGHTS................................................................................................................................ 11 SAFETY COMPLIANCES.................................................................................................................................13 WARRANTY........................................................................................................................................................13 INSTALLING GVC3200........................................................................................14 EQUIPMENT PACKAGE CONTENT..............................................................................................................14 CONNECTING GVC3200.................................................................................................................................14 GETTING TO KNOW GVC3200.........................................................................19 REMOTE CONTROL.........................................................................................................................................19 USING THE REMOTE CONTROL..........................................................................................................21 PAIRING AND CONNECTING THE REMOTE CONTROL.................................................................22 USING MOUSE & KEYBOARD.......................................................................................................................22 OLED SCREEN..................................................................................................................................................23 USING THE LED INDICATOR.........................................................................................................................23 STATUS ICONS................................................................................................................................................. 23 USING THE ONSCREEN KEYBOARD......................................................................................................... 24 ENGLISH KEYBOARD............................................................................................................................. 24 NUMBERS AND SYMBOLS.................................................................................................................... 25 HOME SCREEN.................................................................................................................................................25 CONNECTING TO NETWORK AND DEVICES..............................................27 ETHERNET.........................................................................................................................................................27 WI-FI.....................................................................................................................................................................27 TURNING WI-FI ON OR OFF..................................................................................................................28 BLUETOOTH......................................................................................................................................................28 TURNING BLUETOOTH ON OR OFF................................................................................................... 28 PAIRING GXV3200 WITH A BLUETOOTH DEVICE........................................................................... 28 CONNECTING TO A BLUETOOTH DEVICE........................................................................................29 USING BLUETOOTH REMOTE CONTROL......................................................................................... 29 Firmware Version 1.0.0.X GVC3200 User Guide Page 1 of 86 TRANSFER FILES WITH BLUETOOTH................................................................................................30 USING BLUETOOTH HEADSET............................................................................................................ 30 VPN SETTINGS.................................................................................................................................................30 VLAN SETTINGS...............................................................................................................................................32 LLDP SETTINGS............................................................................................................................................... 32 802.1X MODE.....................................................................................................................................................33 CAMERA.................................................................................................................34 PRESET.............................................................................................................................................................. 34 ADD/EDIT PRESET...................................................................................................................................34 DELETE PRESET......................................................................................................................................35 APPLY PRESET.........................................................................................................................................35 CAMERA PARAMETERS CONFIGURATIONS............................................................................................35 PERIPHERAL.........................................................................................................38 EXTERNAL USB DEVICE................................................................................................................................38 USING USB MOUSE/KEYBOARD......................................................................................................... 38 USING USB STORAGE DEVICE............................................................................................................38 SD CARD............................................................................................................................................................ 38 MICROPHONE AND SPEAKER..................................................................................................................... 39 MAKING PHONE CALLS....................................................................................40 ACCOUNT...........................................................................................................................................................40 DIAL SCREEN....................................................................................................................................................40 DIALING A NUMBER DIRECTLY............................................................................................................41 REDIAL........................................................................................................................................................41 DIALING A NUMBER VIA CONTACT.....................................................................................................41 DIALING A NUMBER VIA CALL HISTORY........................................................................................... 42 DIRECT IP CALL........................................................................................................................................42 PAGING/INTERCOM.................................................................................................................................42 ANSWERING A CALL....................................................................................................................................... 43 SINGLE INCOMING CALL.......................................................................................................................43 MULTIPLE CALLS/CALL WAITING........................................................................................................ 43 SWITCHING LINES DUING CALL..................................................................................................................43 CALL HOLD........................................................................................................................................................ 44 CALL TRANFER.................................................................................................................................................44 BLIND TRANSFER....................................................................................................................................44 AUTO-ATTENDED TRANSFER..............................................................................................................44 ATTENDED TRANSFER.......................................................................................................................... 45 MUTE...................................................................................................................................................................45 CALL RECORDING...........................................................................................................................................45 Firmware Version 1.0.0.X GVC3200 User Guide Page 2 of 86 DND (DO NOT DISTURB)................................................................................................................................45 MISSED CALL....................................................................................................................................................46 CALL FORWARD...............................................................................................................................................46 CONFERENCE.................................................................................................................................................. 46 LAYOUT.......................................................................................................................................................46 INITIATING CONFERENCE.....................................................................................................................46 ANSWERING AN INCOMING CALL IN CONFERENCE.................................................................... 46 CONFERENCE MANAGEMENT.............................................................................................................47 END CONFERENCE.................................................................................................................................53 SCHEDULE.........................................................................................................................................................53 VIEW CONFERENCE DETAILS............................................................................................................. 54 ADD SCHEDULED CONFERENCE.......................................................................................................55 EDIT SCHEDULED CONFERENCE...................................................................................................... 56 RESCHEDULE CONFERENCE..............................................................................................................56 DELETE SCHEDULED CONFERENCE................................................................................................56 VOICEMAIL.........................................................................................................................................................56 OTHER FUNCTIONS............................................................................................58 REMOTE CONTROL APPLICATION..............................................................................................................58 BLUEJEANS.......................................................................................................................................................59 APPLICATIONS.....................................................................................................60 CONTACTS.........................................................................................................................................................60 ADD CONTACT..........................................................................................................................................61 SEARCH CONTACTS...............................................................................................................................63 MANAGE CONTACTS.............................................................................................................................. 64 GROUPS.....................................................................................................................................................65 CALL HISTORY..................................................................................................................................................66 ADD CONTACT FROM CALL HISTORY............................................................................................... 67 DELETE CALL HISTORY......................................................................................................................... 68 FILEMANAGER..................................................................................................................................................68 COPY FILE................................................................................................................................................. 68 SEND FILE..................................................................................................................................................69 DELETE FILE............................................................................................................................................. 69 RENAME FILE............................................................................................................................................69 ECORDING.........................................................................................................................................................69 BACKUP..............................................................................................................................................................70 BACKUP DATA...........................................................................................................................................70 RESTORE BACKUP................................................................................................................................. 72 SET BACKUP PATH..................................................................................................................................72 DIAGNOSIS........................................................................................................................................................ 72 Firmware Version 1.0.0.X GVC3200 User Guide Page 3 of 86 BROWSER..........................................................................................................................................................73 CUSTOM APP ON HOME SCREEN.............................................................................................................. 73 UNINSTALL APPLICATION..............................................................................................................................73 GS MARKET.......................................................................................................... 75 SEARCH APPS.................................................................................................................................................. 75 DOWNLOAD AND INSTALL APPS.................................................................................................................75 UPDATE APPS...................................................................................................................................................75 GVC3200 WEB UI FEATURES.......................................................................... 76 ACCESSING GVC3200 WEB GUI..................................................................................................................76 SAVING CHANGES...........................................................................................................................................76 DEFINITIONS.....................................................................................................................................................77 TOOLBAR........................................................................................................................................................... 77 CALL PAGE.........................................................................................................................................................78 MAKING A CALL........................................................................................................................................78 CONFERENCE CONTROL......................................................................................................................78 CONTACTS PAGE.............................................................................................................................................79 CONTACTS.................................................................................................................................................79 GROUPS.....................................................................................................................................................80 SCHEDULE.................................................................................................................................................81 CALL HISTORY..........................................................................................................................................82 DEVICE CONTROL PAGE...............................................................................................................................83 VIDEO CONTROL..................................................................................................................................... 83 AUDIO CONTROL.....................................................................................................................................84 EXPERIENCING GVC3200.................................................................................86 Firmware Version 1.0.0.X GVC3200 User Guide Page 4 of 86 Table of Tables GVC3200 User Guide Table 1 GVC3200 Technical Specifications.........................................................................................................11 Table 2 GVC3200 Package List............................................................................................................................14 Table 3 GVC3200 Front Panel.............................................................................................................................. 15 Table 4 GVC3200 Back Panel...............................................................................................................................15 Table 5 GVC3200 Optional Equipment List........................................................................................................ 16 Table 6 GVC3200 Remote Control Keys.............................................................................................................19 Table 7 GVC3200 OLED Screen Status Descriptions...................................................................................... 23 Table 8 GVC3200 LED Indicator Status Descriptions.......................................................................................23 Table 9 GVC3200 Status Icons Descriptions......................................................................................................23 Table 10 GVC3200 VPN File Parameters...........................................................................................................32 Table 11 GVC3200 VLAN Configuration Parameters........................................................................................32 Table 12 GVC3200 LLDP Configuration Parameters........................................................................................32 Table 13 GVC3200 802.1X Mode Parameters...................................................................................................33 Table 14 GVC3200 Camera Parameters............................................................................................................ 36 Table 15 GVC3200 Conference Member Status Descriptions........................................................................ 48 Table 16 Add Conference Parameters.................................................................................................................56 Table 17 GVC3200 Import Contacts Parameters.............................................................................................. 62 Table 18 GVC3200 Download Contacts Parameters........................................................................................63 Table 19 GVC3200 Export Contacts Parameters.............................................................................................. 64 Table 20 GVC3200 WEB ACCESS...................................................................................................................... 77 Table 21 GVC3200 Web UI - Audio Control Parameters..................................................................................84 Firmware Version 1.0.0.X GVC3200 User Guide Page 5 of 86 Table of Figures GVC3200 User Guide Figure 1 GVC3200 Front Panel............................................................................................................................ 15 Figure 2 GVC3200 Back Panel.............................................................................................................................15 Figure 3 GVC3200 Back Panel Connection Diagram....................................................................................... 18 Figure 4 Deploy Multiple GVC3200s with Other Devices.................................................................................18 Figure 5 GVC3200 Remote Control.....................................................................................................................19 Figure 6 GVC3200 Soft Keyboard - English Input Method.............................................................................. 24 Figure 7 GVC3200 English Input Method - Capslock....................................................................................... 25 Figure 8 GVC3200 Soft Keyboard - Symbols and Numbers............................................................................25 Figure 9 GVC3200 Soft Keyboard - More Symbols and Numbers................................................................. 25 Figure 10 GVC3200 Home Screen...................................................................................................................... 26 Figure 11 GVC3200 Add Wi-Fi Screen................................................................................................................28 Figure 12 GVC300 Bluetooth - Paired Device....................................................................................................29 Figure 13 Always Ring Internal Ringer................................................................................................................ 30 Figure 14 GVC3200 Add VPN Files Screen....................................................................................................... 31 Figure 15 GVC3200 VPN Validation Screen...................................................................................................... 31 Figure 16 GVC3200 Camera Screen...................................................................................................................34 Figure 17 GVC3200 Add Preset Screen............................................................................................................. 35 Figure 18 GVC3200 Camera Parameters Setting Screen............................................................................... 36 Figure 19 GVC3200 SIP Account.........................................................................................................................40 Figure 20 GVC3200 Call Screen.......................................................................................................................... 41 Figure 21 GVC3200 Multiple Incoming Calls......................................................................................................43 Figure 22 GVC3200 3-Way Conference..............................................................................................................47 Figure 23 Conference Control Screen.................................................................................................................49 Figure 24 GVC3200 3-Way Conference with Presentation..............................................................................50 Figure 25 GVC3200 Call Details Screen.............................................................................................................52 Figure 26 GVC3200 Schedule Screen................................................................................................................ 54 Figure 27 Conference Details Screen..................................................................................................................55 Figure 28 GVC3200 Add Conference Screen.................................................................................................... 55 Figure 29 GVC3200 Voice Mail Application........................................................................................................ 57 Figure 30 GVC3200 Remote Control Application on Android Device.............................................................58 Figure 31 GVC3200 Contacts Screen................................................................................................................. 60 Figure 32 GVC3200 Add New Contact Screen.................................................................................................. 61 Figure 33 GVC3200 Import Contacts Screen.....................................................................................................62 Figure 34 GVC3200 Download Contacts Screen.............................................................................................. 63 Figure 35 GVC3200 Export Contacts Screen.................................................................................................... 64 Figure 36 Groups Screen.......................................................................................................................................65 Figure 37 GVC3200 Add Group Screen..............................................................................................................66 Figure 38 GVC3200 Call History Screen.............................................................................................................67 Figure 39 GVC3200 Add Contact Screen........................................................................................................... 68 Firmware Version 1.0.0.X GVC3200 User Guide Page 6 of 86 Figure 40 Video Screen......................................................................................................................................... 70 Figure 41 Backup Screen...................................................................................................................................... 71 Figure 42 Auto Backup Screen............................................................................................................................. 71 Figure 43 Restore Backup Screen....................................................................................................................... 72 Figure 44 GVC3200 Diagnosis Screen............................................................................................................... 73 Figure 45 GVC3200 GS Market............................................................................................................................75 Figure 46 GVC3200 Web GUI - Login.................................................................................................................76 Figure 47 GVC3200 Web UI Tool Bar..................................................................................................................77 Figure 48 GVC3200 Web UI - Call.......................................................................................................................78 Figure 49 GVC3200 Web UI - Conference Control........................................................................................... 79 Figure 50 GVC3200 Web UI - Contacts.............................................................................................................. 80 Figure 51 GVC3200 Web UI - Groups.................................................................................................................81 Figure 52 GVC3200 Web PageSchedule....................................................................................................... 82 Figure 53 GVC3200 Web UI - Call History......................................................................................................... 83 Figure 54 GVC3200 Web UI - Video Control......................................................................................................84 Firmware Version 1.0.0.X GVC3200 User Guide Page 7 of 86 CHANGE LOG This section documents significant changes from previous versions of GVC3200 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.X This is the initial version. Firmware Version 1.0.0.X GVC3200 User Guide Page 8 of 86 WELCOME Thank you for purchasing Grandstream GVC3200 Android Video Conferencing System. This User Guide describes the basic concept and tasks necessary to use and configure your GVC3200. This document covers the topics of conference environment setups, start conference and the relevant operations like conference reservation. To learn the advanced features and configurations, please visit http://www.grandstream.com to download the latest "GVC3200 Administration Guide". The GVC3200 is a ground-breaking solution that offers businesses of all sizes a revolutionary video conferencing system with unprecedented flexibility and the power of support for multiple popular video conferencing protocols and platforms right out of the box. Based on Android 4.4, the GVC3200 offers full access to all video conferencing apps in the Google Play Store - such as Skype, Skype for Business

, Google Hangouts and more - in addition to Grandstreams industry leading SIP-based video conferencing platform. The GVC3200 supports an innovative, patent pending embedded MCU that supports up to 9-way conferencing with local mixing between SIP and other protocols. is also compatible with a number of 3rd party video conferencing solutions (including Cisco, Polycom, Huawei, Broadsoft, Blue Jeans and etc.). The GVC3200 sets a new bar for enterprise class video conferencing solution in terms of flexibility, interoperability, system openness, application richness and ease of use in the modern Internet age. It Caution:

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning:

Please do not use a different power adaptor with the GVC3200 as it may cause damage to the products and void the manufacturer warranty. This document is subject to change without notice. The latest electronic version of this user manual is available for download here:

http://www.grandstream.com/support Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FCC Caution:

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Firmware Version 1.0.0.X GVC3200 User Guide Page 9 of 86 Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, is restricted to indoor environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules. Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator &

your body. it Firmware Version 1.0.0.X GVC3200 User Guide Page 10 of 86 PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Runs Android 4.4 and offers full access to all video conferencing apps in the Google Play Store

(such as Skype, Microsoft Lync, Google Hangout, etc.) Proprietary, patent pending embedded MCU supports up to 4-way 1080p Full HD (or 5-way 720p HD, or 9-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and cross-protocol local conference mixing between SIP and any other Android video conferencing apps (e.g., Skype, Microsoft Lync, Google Hangouts, etc.) 3 x HDMI output, 1x VGA/HDMI input Remote-controllable wide-angle PTZ camera with 12 x optical zoom, Bluetooth-based multi-touch remote control State-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction) technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g., 512kbps) FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-

focus, auto exposure, auto white balance, noise reduction, wide dynamic range, etc.) technology Interoperable with 3rd party SIP-based video conferencing solutions (such as Cisco, Polycom, and Huawei) using BFCP and TIP Integrated dual-band Wi-Fi, integrated Bluetooth 4.0, Gigabit network port, SD interface (for local recording) Specification Protocols/

Standards Camera Lens Network Interface Wi-Fi Bluetooth Video Outputs Video Input Microphone/

Speaker Table 1 GVC3200 Technical Specifications Description SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS

(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED, LDAP (pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC, FECC 1/3 2 Megapixel CMOS 1920Hx1080V@30fps 12x optical zoom, +/-23 tilt, +/- 90 pan, 70(W)*- 6.3 (T) field of view 1 RJ45 10/ 100/ 1000 Mbps port Yes, integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz) Yes, integrated. Bluetooth 4.0 + EDR 3x HDMI 1.4 up to 1080p with CEC 1x VGA/1x HDMI 1.4 with resolution up to 1080p External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending) Firmware Version 1.0.0.X GVC3200 User Guide Page 11 of 86 Remote Control Auxiliary Ports Graphic Display Voice Codecs Video Codecs People Video Resolution Content Video Resolution Output Resolution Embedded MCU Dual-Stream Audio Features Telephony Features Sample Applications Application Deployment QoS Security Multi-Language Bluetooth remote control with multi-touch touchpad 1x USB 2.0, SD, external speaker port, reset pin Graphic Display with 128x32 resolution G.711/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c

(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO) H.264 BP/MP/HP, video resolution up to 1080p, frame rate up to 30 fps, bitrate up to 4Mbps 1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps, SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440 900, 720p, 1600 1200, 1080p (HDMI), up to 60fps; Encoding: 1280720, 19201080 720p, 1080p Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA conference BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps, 720p@30fps) AEC, ANS, AGC, PLC, CNG/VAD FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital caption (pending) Video Features Platform Bridging Bridge SIP calls with any Android VoIP apps such as Skyp, MS Lync, transfer, Google Hangouts and more forward (unconditional/no-answer/busy), call park/pickup, 9-way Hold, audio/video conference, downloadable XML phone book, LDAP (pending), call waiting, call history, flexible dial plan, personalized music ringtones, server redundancy & fail-over Skype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter

, YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc. API/SDK available for advanced custom application Allows Android 4.4.2 compliant applications to be deployed in the device with provisioning control Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x media access control English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese, Korean, Japanese, and more Firmware upgrade via TFTP / HTTP / HTTPS or provisioning using TR-069 or AES encrypted XML configuration file Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A

(60W) Upgrade/

Provisioning Power & Green Energy Efficiency Package Content GVC3200 video conference system, external USB speaker/MIC, remote control, local HTTP upload, mass Firmware Version 1.0.0.X GVC3200 User Guide Page 12 of 86 Temperature and Humidity Compliance universal power supply, network cable (1.5 meters), USB extension cable (5 meters), mounting kit, 3 HDMI cables (two 1.5 meter cables and one 5 meter cable), quick installation guide, brochure, GPL license Operation: 0C to 40C, Storage: -10C to 60C, Humidity: 10% to 90% Non-

condensing FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407, Part 2.1091 CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, EN62479, RoHS, EN301893, EN62311 RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268 SAFETY COMPLIANCES The GVC3200 complies with FCC/CE, RCM and various safety standards. The GVC3200 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GVC3200 package only. The manufacturers warranty does not cover damages to the phone caused by unsupported power adapters. WARRANTY If the GVC3200 phone was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification. Firmware Version 1.0.0.X GVC3200 User Guide Page 13 of 86 INSTALLING GVC3200 EQUIPMENT PACKAGE CONTENT The GVC3200 package contains the following items:

Table 2 GVC3200 Package List Name GVC3200 Main Case External USB Speakerphone Remote Control (No lithium battery) 12V Universal Power Adapter Power Cable 1.5m Ethernet Cable 5m USB Extension Cable 3m HDMI Cable 1.5m HDMI Cable Wall Mount Kit (including top bracket, bottom bracket and 1 Hook & Loop tapes) Screws and bolts (4 screws and 4 bolts to install bracket to the wall, 2 screws to fix bracket, 2 screws for bracket ) Quick Installation Guide GPL license Number 1 1 1 1 1 1 1 2 1 1 12 1 1 CONNECTING GVC3200 Firmware Version 1.0.0.X GVC3200 User Guide Page 14 of 86 Figure 1 GVC3200 Front Panel Table 3 GVC3200 Front Panel NO. Name Explanation 1 2 3 4 5 Camera Vertical Rotating Stent Horizontal Rotating Platform LED Indicator 1/3" 2 Megapixel CMOS 1920Hx1080V@30fps 70(W)*- 6.3(T) field of view

+/-23 tilt

+/-90 pan Power on: Green Standby: Flash red Shutdown: Red Pressing any key on the remote control: Green light flashes once OLED Display Graphic display with 128x32 resolution to show device status Figure 2 GVC3200 Back Panel Table 4 GVC3200 Back Panel NO. Name Explanation 1 VGA Input Interface Connect to VGA input devices. Firmware Version 1.0.0.X GVC3200 User Guide Page 15 of 86 2 3 4 5 6 7 8 9 HDMI Input Interface HDMI Output Interface input interface has higher priority than the VGA Connect to HDMI input devices. Note:

The HDMI interface when both are connected. Connect to HDMI display devices. There are 3 HDMI output ports. And the interface marked with number "1" is the primary interface to output primary video. Please make sure to follow the port order when connecting HDMI port 1, 2 and 3. When there is only 1 HDMI output, it must use HDMI output 1. Connect HDMI port 2 and then HDMI port 3 if you have additional display devices. The GVC3200 will not work correctly if connecting HDMI port 2 or 3 without HDMI port 1 connected. SD Card Slot External USB Speaker/MIC Jack USB Interface Insert SD card to store recording data and other necessary files. Connect to external speakerphone. Connect to USB cable or USB storage device. Network Interface Connect to LAN port. Power Interface Factory Restore Connect to power adapter. The arrow indicator on the power adapter should face upwards when the power adapter is plugged in. When the GVC3200 is powered up, use a small pin to press When powering up GVC3200, long press the button for 4 to the button one time to reboot. 9 seconds to update system. When powering up GVC3200, long press the button for more than 10 seconds to restore to factory settings. To deploy a working video conferencing system, it is recommended for the users to prepare the following equipment based on your own requirement. The following table is for reference only. Device Name Number Explanation Table 5 GVC3200 Optional Equipment List HDMI Display Device 1 (minimum), 2 or 3 To display video conference view. Being connected to HDMI output interface 1/2/3. VGA Input Optional For presentation. HDMI Input Optional USB Mouse Optional For presentation. If both HDMI input and VGA input are plugged in, HDMI input will have high priority, meaning VGA input will not be displayed. It can be used to help navigate and operate the GVC3200 besides remote control. For example, when viewing a web page, USB mouse can be used to control the cursor. Firmware Version 1.0.0.X GVC3200 User Guide Page 16 of 86 USB Keyboard It can be used to help input characters when operating the GVC3200 besides remote control. For example, typing in username and password to log in Skype app installed on GVC3200. Please connect the GVC3200 according to the following procedures:

1. Connect the primary video output device (e.g., high-definition TV) to HDMI output interface 1 on Optional 2. GVC3200 with HDMI cable.

(Optional) Connect the second and third video output devices to HDMI output interface 2 and HDMI output interface 3 on GVC3200 with HDMI cable. 3. Connect input device (e.g., a laptop or GXV3275) to the GVC3200 VGA IN/HDMI IN port using VGA/HDMI cable. 4. Connect the external speakerphone to the USB speaker interface on the GVC3200. 5. Connect Ethernet cable from the LAN port of the GVC3200 to the RJ-45 socket of a hub/switch or a router (LAN side of the router) for network access. It is recommended to use Gigabit LAN to assure audio and video quality of video conference. 6. Plug in the power adapter into the power supply interface. The GVC3200 will power up.

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Note:

For detailed instructions on installing the GVC3200 on wall mount and etc., please refer to the GVC3200 installation guide in www.grandstream.com.

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A sample GVC3200 back panel connection is shown below. Firmware Version 1.0.0.X GVC3200 User Guide Page 17 of 86 Figure 3 GVC3200 Back Panel Connection Diagram The following diagram shows multiple GVC3200s deployed with other VoIP/network devices for video conference and collaboration. Figure 4 Deploy Multiple GVC3200s with Other Devices Firmware Version 1.0.0.X GVC3200 User Guide Page 18 of 86 GETTING TO KNOW GVC3200 REMOTE CONTROL Figure 5 GVC3200 Remote Control Table 6 GVC3200 Remote Control Keys Icon Name Explanation 1, 2, 3, 4 9 Numeric Keys Camera PIP Mute/DND Presentation Input number 1-9 and letters. The letter input using numeric keys will not be displayed as letter but it can be used to search for contact in Call interface. For example, typing 5 (JKL), 6 (MNO), 4 (GHI), 6 (MNO) can look for John if existed in GVC3200 contacts. Switch to PTZ control mode. Switch screen layout in conference. Mute the GVC3200 in conference. Press the MUTE key to enable/disable DND mode when the GVC3200 is in idle. Enable/disable presentation function to send presentation to all members in the conference. Enable/disable presentation function to show presentation on displayer device which is connected to HDMI output 1 as projection when the GVC is in standby mode. Firmware Version 1.0.0.X GVC3200 User Guide Page 19 of 86 Dial/Add Contact End Call/Remove Party from Conference Access the dial screen by default when GVC is in standby mode. Enter phone number and press the key to dial out. Access the invite screen to add members in a conference. Press the key to bring out the backstage conference. Delete members in conference. Hang up the conference. Backspace Press the key to delete input characters. Navigation Keys:

Up/Down/Left/Right OK Adjust cursor movement. Control PTZ movement in camera mode. Confirm operations. Bring up the soft keypad when the cursor is in an input box. Power On/Off

* / Record

# / Information LCD prompt shows the following three optios upon pressing this key:

Put the GXV3200 into sleep mode. Power Off. Reboot. Input * in input field. Used as . when dialing direct IP call. e.g., 192.168.40.5. Start/stop recording in camera control mode. Start/stop recording in a call. Input "#" in input field. Used as : when dialing direct IP Cal e.g., 192.168.40.5:5060. Input "#" on dialing screen to use it as REDIAL key. Display call details on call screen during a call. Display system status when the GVC3200 is idle. Shortcut Key: Red Shortcut Key: Yellow Shortcut Key: Blue Press each shortcut key for designated functions on different screen context. Note:

Pressing the red and blue shortcut keys together for about 4 seconds will capture a screenshot of the LCD display. Home Menu Back Volume -

Volume +

Press the key to go back to home screen. Press the key to view more options. Press the key to go back to the previous screen or exit the current screen. Turn down the device volume. Turn up the device volume. Firmware Version 1.0.0.X GVC3200 User Guide Page 20 of 86 Zoom In Zoom Out Zoom in screen or adjust close focus. Zoom out screen or adjust distant focus. Trackpad Slide on the trackpad to move the mouse cursor. Press the trackpad to confirm operations. Using two fingers to press on the trackpad and slide up/down for page up/down. USING THE REMOTE CONTROL The remote control is connected to the GVC3200 via Bluetooth and its already pre-paired when the user receives the GVC3200 package. Before using the remote control, please make sure:

1. A pair of AAA batteries is correctly installed on the back of the remote control. 2. The remote control needs to be placed within the Bluetooth effective range, i.e., 10m from the GVC3200. After powering up the GVC3200, Pressing the "OK" key on the remote control will initiate connection and the remote control can be used right away. If the GVC3200 is in idle and the remote control is not connected anymore, users will see the remote

. In this case, press the "OK" key on the remote control to control icon in the top status bar in grey initiate the connection again. LCD will prompt The remote control is connected and the remote control icon in top status bar will light up again

. If the remote control fails to pair and connect to the GVC3200, the remote control icon shows as top status bar. Please follow the steps below to troubleshoot:

1. Connect a USB mouse or use the virtual remote control in GVC3200 web UI to navigate in the LCD in the display device connected to the GVC3200;

2. Go to Settings->Network->Bluetooth, select and click on Search For Devices;

4. 3. On the remote control, Press "OK" and digit 5 keys at the same time for about 5 seconds. Check if the remote control device is displayed as GS-RCU followed by the last 4 digits of the remote control MAC address under Available Devices;

If the remote control is not displayed under Available Devices in step 3, check the batteries in the remote control and try pairing process again:

Check the battery polarity when placed into the battery case. Make sure the batteries are placed in the correct direction in the remote control. Check the battery power. If the remote control still cant function beyond the above situations, please change a remote control and try again, or contact the device provider. 5. Firmware Version 1.0.0.X GVC3200 User Guide Page 21 of 86 PAIRING AND CONNECTING THE REMOTE CONTROL If the user happens to factory reset the GVC3200, the remote control will not be paired to the GVC3200 anymore. Or, if in any other instance that the remote control is not paired with the GVC3200 anymore, please follow the steps below to re-pair and connect the remote control to the GVC3200:

1. Connect a USB mouse or use the virtual remote control in the GVC3200 web UI to navigate in LCD screen->Settings->Network->Bluetooth. 2. Select and click on Search For Devices. 3. On the remote control, press "OK" and digit 5 keys at the same time for about 5 seconds. 4. Users shall see GS-RCU followed by the last 4 digits of the remote control MAC address under Available Devices. 5. The pairing and connecting process will be triggered. 6. Once connected, the remote control icon in the top status bar will light up

.

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Note:

1. Please use the proprietary factory remote control that comes with the GVC3200. 2. The GVC3200 could connect to multiple remote controls, but only one remote control at a time. Factory reset might be required for your GVC3200 before pairing and connecting a remote control that belongs to another GVC3200.

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USING MOUSE & KEYBOARD When the USB mouse is plugged into the GVC3200, users could make the following operations with the mouse. 1. Single click the left key of the USB mouse to perform the following operations:

Access menu Check in the checkbox or enable/disable an option Bring up the drop-down list when clicking on a combo box. Switch input methods in the input box, tap on the corresponding buttons on the soft keyboard to input characters. (Note: Pressing the left key of the USB mouse on about 3 seconds can switch to Always use upper case in English input method.) in the soft keyboard for 2. Single click the right key of the USB mouse to exit the current menu in the LCD display device. It will go back to the previous menu without saving the configurations. Firmware Version 1.0.0.X GVC3200 User Guide Page 22 of 86 OLED SCREEN Table 7 GVC3200 OLED Screen Status Descriptions OLED Screen Status Descriptions Booting IP Call Status Upgrade Status Display "BOOTING..." when the GVC3200 boots up. Display GVC3200 IP address. For example, IP: 192.168.40.5. Display "Ringing", "Calling", "Talking", "Call Waiting", "Missed Call", "New Voicemail" and etc. Display "New Version, Pls Reboot" when a new firmware version is detected. Display "Upgrading" in the process of upgrading. Display failure reason when upgrade fails. For example,

"Same

"Insufficient Space",

"Incompatible Hardware", Version", etc. Sleep Mode Display "Standby". Abnormal Status Display abnormal status information. The hexadecimal error code will be displayed next to the abnormal status. USING THE LED INDICATOR The GVC3200 LED indicator is located next to the OLED. It can be used to notify the users with current status of the device. Please refer to the status description below. Table 8 GVC3200 LED Indicator Status Descriptions LED Indicator Status Descriptions Solid Green Booting or the device is already booted up Flash Red Solid Red Standby (Sleep Mode) Shut down but powered on (power adapter is connected) Green Flashing once Key pressing on the remote control OFF Power off STATUS ICONS The GVC3200 status icons are displayed on the right side of top status bar on the GVC3200 LCD display device. Table 9 GVC3200 Status Icons Descriptions Firmware Version 1.0.0.X GVC3200 User Guide Page 23 of 86 Icon Descriptions Icon Descriptions Icon Descriptions Missed Call Ongoing call Ethernet is connected Ethernet is disconnected PPPoE connection is failed Auto answer is enabled Trying to connect to the Ethernet PPPoE is disconnected PPPoE is connected VLAN is successfully configured VPN is connected External Bluetooth device is connected Remote control is connected SD Card is inserted Call Recording storage is full VLAN is being configured Unread voicemail VPN connection is failed Using third party applications Bluetooth is turned on but no external Bluetooth device is connected Remote control is paired but not connected USB flash drive is inserted DND mode is on Remote control is not paired Speaker is being used Contacts storage is full SD card storage is full Wi-Fi is connected. Wi-Fi is disconnected Volume is turned to silent Call forward is set up Wi-Fi Signal strength Unknown Wi-Fi USING THE ONSCREEN KEYBOARD ENGLISH KEYBOARD This is the default keyboard on the GVC3200. The GVC3200 English keyboard supports multiple languages input methods. Users could tap on below. to switch among different languages. See figure Figure 6 GVC3200 Soft Keyboard - English Input Method Tap on to switch CapsLock. Firmware Version 1.0.0.X GVC3200 User Guide Page 24 of 86 Figure 7 GVC3200 English Input Method - Capslock NUMBERS AND SYMBOLS To input number and symbols, tap on on the default keyboard to switch to numbers/symbols. Tap on for more numbers/symbols. Figure 8 GVC3200 Soft Keyboard - Symbols and Numbers Figure 9 GVC3200 Soft Keyboard - More Symbols and Numbers HOME SCREEN GVC3200 Home screen displays the icons for users to easily access applications, camera, schedule, call, contacts, settings and custom applications. Press the left/right keys on the remote control to navigate. Firmware Version 1.0.0.X GVC3200 User Guide Page 25 of 86 Figure 10 GVC3200 Home Screen Firmware Version 1.0.0.X GVC3200 User Guide Page 26 of 86 CONNECTING TO NETWORK AND DEVICES The GVC3200 supports a variety of network connections (Ethernet, Wi-Fi) and device connections, including USB, SD card and Bluetooth device. For first-time users, please connect to USB mouse for configuration on device, or log in the GVC3200 web UI to use the virtual remote configuration. For more information about using web UI, please refer to the GVC3200 Administration Guide in www.grandstream.com . ETHERNET If you would like to use Ethernet connection for network access, you can plug the Ethernet cable to the LAN port on the back of the GVC3200. Ethernet connection is turned on as DHCP by default. To configure Ethernet settings on GVC3200:

1. Plug the Ethernet cable into the LAN port on the back of the GVC3200. 2. Go to LCD menu->Settings->Network->Ethernet->IPv4 Settings. 3. Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type. For DHCP, save the setting and the GVC3200 should be able to get IP address from the DHCP server in the network. For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS server for the GVC3200 to correctly connect to the network. For PPPoE, enter PPPoE account ID and password so the GVC3200 can get IP address from the PPPoE server. WI-FI Wi-Fi is supported and built-in on the GVC3200. On the LCD display, go to Settings->Network-> Wi-Fi. Firmware Version 1.0.0.X GVC3200 User Guide Page 27 of 86 Figure 11 GVC3200 Add Wi-Fi Screen TURNING WI-FI ON OR OFF Once Wi-Fi is turned on, GVC3200 will automatically start the scanning within the range. A list of Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct password information to connect to the selected Wi-Fi network. Follow the steps below for static IP usage in Wi-Fi environment:

1. Tap on one Wi-Fi network in the scanned Wi-Fi list to bring up the dialog that shows signal strength, security, password and option Show advanced options. 2. Select Show advanced options. The dialog will show additional option IP settings. 3. In "IP settings", select Static IP, enter IP Address, Subnet Mask, and Default Gateway for the GVC3200 to correctly connect to the network. BLUETOOTH TURNING BLUETOOTH ON OR OFF 1. On the LCD display device, go to Settings->Network->Bluetooth. 2. Tap on the green switch next to the GVC3200 device on the top row to turn on/off Bluetooth. Please note the Bluetooth needs to be turned on in order to use the remote control. PAIRING GXV3200 WITH A BLUETOOTH DEVICE Before connecting GVC3200 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are manually unpaired. To pair Bluetooth device:

1. On the LCD display device, go to Settings->Network->Bluetooth. Firmware Version 1.0.0.X GVC3200 User Guide Page 28 of 86 2. Press button on the remote control and select "Search for devices";

3. The GVC3200 scans and displays the IDs of all available Bluetooth devices in range. Once the Bluetooth device shows up in the result, tap on it to start pairing. 4. Confirm the passkey in the prompted message (if any). Or If passcode is required, please refer to the device's documentation or other procedures to obtain the passcode. CONNECTING TO A BLUETOOTH DEVICE After successfully paired, the device will be connected to the GVC3200 immediately. Users will see this device listed under Paired Devices. Tap on Rename, Unpair and etc. next to the connected device. Users will see options Figure 12 GVC300 Bluetooth - Paired Device USING BLUETOOTH REMOTE CONTROL that comes with the GVC3200 Users could use the proprietary GVC3200 Bluetooth remote control packaging. The remote control should already been paired to the GVC3200 out of the box. Users just need press "OK" key on the remote control to initiate connection once the GVC3200 boots up. Once the is connected to the GVC3200, users will see remote control GVC3200 LCD display device. If the user happens to reset the GVC3200, or need replace the remote control and pair it to the GVC3200 afterwards, follow the steps below:

1. Connect a USB mouse or open the virtual remote control after logging in GVC3200 web UI. icon on the top status bar of the Firmware Version 1.0.0.X GVC3200 User Guide Page 29 of 86 2. On the LCD display device, go to Settings->Network->Bluetooth. 3. Select and click "Search for devices". 4. On the remote control you would like to pair with the GVC3200, press "OK" and digit 5 keys at the same time for about 5 seconds. 5. The pairing and connection process will be initiated and finished a few seconds. Please do not press any keys on the remote control or switch screens during this process to avoid connection failure. TRANSFER FILES WITH BLUETOOTH Users could transfer files, share contacts information with other Bluetooth portable devices after pairing and connection. A prompt for file transferring will be displayed on GVC3200 LCD display device when the GVC3200 receives the file transferring request. Accept the request to receive file and the file will be stored under LCD->Applications->File Manager->Internal Storage->Bluetooth folder. USING BLUETOOTH HEADSET Once the Bluetooth headset is connected, it will automatically using Bluetooth headset for calls. By default, the ringing tone will be generated in Bluetooth headset when there is an incoming call. If the user would like to have the ringing tone generated in the GVC3200 internal ringer as well, please select enable Always Ring Internal Ringer under GVC3200 web UI->Settings->Call Features. Figure 13 Always Ring Internal Ringer VPN SETTINGS Users can add VPN using different protocols (PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth RSA and IPSec Hybrid RSA). Follow the steps below to set up VPN. 1. Access GVC3200 home screen, go to Applications ->Settings ->Network->VPN;

2. Tap on "Add VPN file" to access configuration page as shown below;

Firmware Version 1.0.0.X GVC3200 User Guide Page 30 of 86 3. 4. Fill in parameters and save, go back to VPN page, you will find the new VPN file you just added;

Tap on the VPN file to open the validation page as shown below;

Figure 14 GVC3200 Add VPN Files Screen 5. Fill in correct username and password to connect to VPN. Figure 15 GVC3200 VPN Validation Screen If the GVC3200 is connected to VPN successfully, icon connection is failed, a prompt box will pop up to remind users whether will be shown in the top status bar; if the If to connect again. Firmware Version 1.0.0.X GVC3200 User Guide Page 31 of 86 icon displays in the top status bar, please check whether your VPN configuration is correct. Table 10 GVC3200 VPN File Parameters Parameters Descriptions Name Type Server Address PPP Encryption

(MPPE) Show Advanced Options DNS Search Domains DNS Server Fill in your company address or the server you are connecting to. Set to PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSeXauth RSA or IPSec Hybrid RSA. Fill in the server URL or IP address. Define whether to use PPP encryption. Check to display more options below. Define search domain. Input DNS server address. Forwarding Routes Input Forwarding Routes. For example, 10.0.0.0/8. VLAN SETTINGS Access GVC3200 home screen, go to Applications ->Settings ->Network->VLAN to configure VLAN settings on the GVC3200. Table 11 GVC3200 VLAN Configuration Parameters Parameters Layer 2 QoS 802.1q/VLAN Tag Layer 2 QoS 802.1p Priority Descriptions Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. The default value is 0. Note: Please do not change the setting before understanding the VLAN's settings or consulting the network administrator. Otherwise, the device might not be able to get the correct IP address. Assigns the priority value of the Layer 2 QoS packets. The default value is 0. LLDP SETTINGS Access GVC3200 home screen, go to Applications ->Settings ->Network->LLDP to configure LLDP settings on the GVC3200. Table 12 GVC3200 LLDP Configuration Parameters Parameters Descriptions LLDP Enable or disable LLDP. The default setting is disabled. Layer 3 QoS for SIP This field defines the layer 3 QoS parameter for SIP packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48. Firmware Version 1.0.0.X GVC3200 User Guide Page 32 of 86 Layer 3 QoS for Audio This field defines the layer 3 QoS parameter for audio packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48. Layer 3 QoS for Video This field defines the layer 3 QoS parameter for video packets. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 48;

802.1X MODE Access GVC3200 home screen, go to Applications ->Settings ->Network->802.1X Mode. By default 802.1X is disabled. Selecting 802.1X mode to EAP-MD5, EAP-TLS5 or EAP-PEAP to turn on 802.1X. Once enabled, the user will be required to enter the identity and Password to be authenticated in the network. Table 13 GVC3200 802.1X Mode Parameters Parameters Descriptions 802.1x Mode Allows the user to enable/disable 802.1X and configure 802.1X mode. The default setting is disabled. Identity Enter the Identity information for the 802.1X mode. MD5 Password Enter the MD5 Password for the 802.1X mode. CA Certificate Upload the CA certificate for the 802.1X mode. Client Certificate Upload the CA certificate for the 802.1X mode. Private Key Upload the private key for the 802.1X mode. Firmware Version 1.0.0.X GVC3200 User Guide Page 33 of 86 CAMERA Users could set preset, configure camera parameters, start recording and make screenshots on camera screen. There are 3 ways to access camera screen:

Click on icon on home screen. Press key on the remote control. Select on home screen to access Applications. Then click on

. The GVC3200 camera screen has the following options:

PRESET Figure 16 GVC3200 Camera Screen ADD/EDIT PRESET The users can create and save maximum of 24 camera presets, with each preset storing the camera position and focal length. Follow the steps below to add preset:

1. Access camera screen and press the red shortcut key on the remote control to access preset screen. Firmware Version 1.0.0.X GVC3200 User Guide Page 34 of 86 2. Select the preset window and press the blue shortcut key on the remote control to access the editing Figure 17 GVC3200 Add Preset Screen screen. 3. Adjust camera position and zoom in/zoom out using the remote control. 4. On the remote control, press the "OK" key to save the preset, or press Back key 5. To edit the existing preset, press the blue shortcut key on the remote control to access the editing screen to edit. to cancel. DELETE PRESET Access the preset editing screen, select preset and press the red shortcut key on the remote control to delete it. APPLY PRESET If you have already set preset on camera, you can apply preset via one of the following two ways:

Access camera screen and press the digital keys on the remote control to adjust camera to the preset. Access preset screen and press the digital keys to switch to the corresponding preset, press the yellow shortcut key to apply. CAMERA PARAMETERS CONFIGURATIONS Press the yellow shortcut key on the remote control to bring out camera parameter setting screen as shown below. Refer to the table below and configure the parameters using navigation keys on the remote control. Firmware Version 1.0.0.X GVC3200 User Guide Page 35 of 86 Figure 18 GVC3200 Camera Parameters Setting Screen Table 14 GVC3200 Camera Parameters Parameters Descriptions The GVC3200 has 4 built-in mode as well as "Manual" for customization. When set to "Manual", press the "OK" key to access each setting to configure sharpness, contrast, saturation and brightness. Sharpness: Higher sharpness brings higher screen clarity. The object displayed on the screen has more sharpen edge. Contrast: Higher value brings more distinct color contrast. Saturation: Higher value brings deeper color. Brightness: Higher value brings brighter color. This is used to display accurate images. Users could set to "Manual" or "Auto". When set to "Auto", the device will adjust parameters automatically according to the current environment. When set to "Manual", the device will disable "Auto" mode. Press the "OK" key to access manual setting screen and adjust red or blue gain manually for better while balance. Users could set to "Close", "low", "medium" or "high". Higher reduction level brings less image noises. Users could set to 50HZ or 60HZ. Manual focus: increase the focal length. Manual focus: decrease the focal length. Picture Mode White Balance Denoise AC Frequency Red Shortcut Key

(MF+) Yellow Shortcut Key

(MF-) Firmware Version 1.0.0.X GVC3200 User Guide Page 36 of 86 Blue Shortcut Key

(AF) Auto focus. Firmware Version 1.0.0.X GVC3200 User Guide Page 37 of 86 PERIPHERAL EXTERNAL USB DEVICE The GVC3200 USB interface could be connected to a USB mouse, a USB keyboard, or a USB storage device. USING USB MOUSE/KEYBOARD When a USB mouse is plugged into the GVC3200, users could see the cursor on the screen, move the cursor to perform operations. When a USB keyboard is plugged into the GVC3200, use the remote control to navigate to an input interface and click on the keys on the keyboard to check if it is installed successfully. USING USB STORAGE DEVICE To connect and access USB storage device:

Insert USB storage device into USB port at the back of the GVC3200;

1. 2. Once successfully installed, the USB storage icon will show on the status bar. Uses could go to It will take a few seconds for the GVC3200 to prepare the connection. GVC3200 LCD->Applications->FileManager->USB to access and manage your data. 3. Users could view, copy and paste files by using the USB storage device. SD CARD 1. Insert your SD card into SD card slot at the back of the GVC3200. Please make sure the SD card is inserted with right direction on GVC3200. It will take a few seconds for the GVC3200 to prepare the connection. Then the SD card icon will show on the status bar;

To access SD Card, go to GVC3200 LCD->Applications->FileManager->sdcard. Tap on it to access and manage your data. 2. 3.

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Note:

1. The maximum capacity of the supported external SD card is 128G. 2. The external SD card can be used to store recording files and screenshots. If you need to use the recording and screenshot function, it is recommended to use an SD card with large capacity.

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Firmware Version 1.0.0.X GVC3200 User Guide Page 38 of 86 MICROPHONE AND SPEAKER GVC3200 is equipped with a built-in microphone; alternatively, you can connect external microphone arrays or other audio devices to the GVC3200 as audio input sources. Before using the GVC3200, connect the required audio input devices to the GVC3200 and set audio input parameters. The GVC3200 supports one speaker output. It is recommended to use the external speaker that comes with your GVC3200 package for better compatibility If the speaker to the GVC3200 via Bluetooth. This will provide better mobility and make cabling easier when deploying the GVC3200 conference system in your conference room. the external speaker supports Bluetooth, users could also pair and connect Firmware Version 1.0.0.X GVC3200 User Guide Page 39 of 86