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1 2 | User Manual | Users Manual | 2.79 MiB |
Grandstream Networks, Inc. GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2 Outdoor Day/Night IP Camera GXV3672_HD v2/FHD v2/_HD_36 v2 /_FHD_36 v2User Manual Firmware Version 1.0.2.12 www.grandstream.com http://esupport.grandstream.com TABLE OF CONTENTS GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 User Manual WELCOME.................................................................................................................................................... 4 SAFETY COMPLIANCES ................................................................................................................................. 5 WARRANTY .................................................................................................................................................. 6 CONNECT YOUR GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 7 EQUIPMENT PACKAGE CONTENTS ................................................................................................................. 7 CONNECTING THE GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 .. 8 PRODUCT OVERVIEW .............................................................................................................................. 10 GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 CAMERA .............. 10 GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 SPECIFICATIONS .. 11 INSTALLATION GUIDE ............................................................................................................................. 13 MINIMUM RECOMMENDED COMPUTER SYSTEM REQUIREMENT ..................................................................... 13 CONFIGURE THE GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 VIA WEB BROWSER ......................................................................................................................................... 13 GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 HOME WEB PAGE 16 GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 CONFIGURATION &
LANGUAGE PAGE ....................................................................................................................................... 17 BASIC SETTINGS EXPLANATION ........................................................................................................... 18 SYSTEM SETTINGS PAGE ........................................................................................................................... 18 VIDEO & AUDIO SETTING PAGE .................................................................................................................. 19 CMOS SETTINGS PAGE ............................................................................................................................. 21 NETWORKING SETTING PAGE ..................................................................................................................... 22 DDNS SETTINGS PAGE ............................................................................................................................. 23 SIP SETTING PAGE .................................................................................................................................... 24 STATUS PAGE ............................................................................................................................................ 26 ADVANCED SETTINGS EXPLANATION .................................................................................................. 27 USER MANAGEMENT PAGE ......................................................................................................................... 27 MAINTENANCE PAGE .................................................................................................................................. 28 SMTP SETTING PAGE (EMAIL ALARM) ........................................................................................................ 29 FTP SETTINGS PAGE (UPLOAD ALARM) ...................................................................................................... 30 ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) ........................ 31 MOTION DETECTION CONFIGURATION PAGE (SET ALARM) ........................................................................... 32 SYSLOG SETTINGS PAGE (TROUBLESHOOTING) .......................................................................................... 34 SOFTWARE UPGRADE ................................................................................................................................ 35 SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS .................................................................................... 35 INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ........................................................ 35 CONFIGURATION FILE DOWNLOAD .............................................................................................................. 36 RESTORE FACTORY DEFAULT SETTING .............................................................................................. 37 RESET FROM WEB INTERFACE .................................................................................................................... 37 IP SURVEILLANCE FAQ ........................................................................................................................... 38 TABLE OF FIGURES GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 USER MANUAL FIGURE 1: HOME PAGE OF GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 . 16 FIGURE 2: WEB LANGUAGE SWITCH ............................................................................................................................. 17 Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 2 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 FIGURE 3: SYSTEM SETTINGS PAGE ............................................................................................................................... 18 FIGURE 4-1: VIDEO & AUDIO SETTINGS PAGE ............................................................................................................... 19 FIGURE 4-2: VIDEO & AUDIO SETTINGS PAGE ............................................................................................................... 20 FIGURE 5: CMOS SETTINGS PAGE ................................................................................................................................. 21 FIGURE 6: NETWORKING SETTING PAGE........................................................................................................................ 22 FIGURE 7: DDNS SETTING PAGE ................................................................................................................................... 23 FIGURE 8-1: SIP SETTING PAGE..................................................................................................................................... 24 FIGURE 8-2: SIP SETTING PAGE..................................................................................................................................... 25 FIGURE 9: STATUS PAGE ................................................................................................................................................ 26 FIGURE 10: USER MANAGEMENT PAGE ......................................................................................................................... 27 FIGURE 11: MAINTENANCE PAGE .................................................................................................................................. 28 FIGURE 12: SMTP SETTING PAGE ................................................................................................................................. 29 FIGURE 13: FTP SETTING PAGE ..................................................................................................................................... 30 FIGURE 14: ALARM HTTP SERVER SETTING PAGE ....................................................................................................... 31 FIGURE 15-1: MOTION DETECTION CONFIGURATION PAGE ........................................................................................... 32 FIGURE 15-2: MOTION DETECTION SCHEDULE CONFIGURATION PAGE ......................................................................... 33 FIGURE 16: ALARM SERVER SETTING PAGE .................................................................................................................. 34 FIGURE 17: FIRMWARE UPGRADE AND PROVISIONING .................................................................................................. 35 FIGURE 18: FACTORY RESET FROM WEB INTERFACE .................................................................................................... 37 TABLE OF TABLES GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 USER MANUAL TABLE 1: GXV3672_HD V2/GXV3672_FHD V2/ GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 TECHNICAL SPECIFICATIONS .................................................................................................................................................... 11 Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 3 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 WELCOME Thank you for purchasing Grandstreams GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2 Outdoor Day/Night High Definition IP Camera, an innovative powerful weatherproof infrared next generation network camera. Its advanced ISP (Image Sensor Processor) powered with state-of-the-art auto-exposure/auto-white-balance algorithm and a high quality lens, ensures high fidelity video quality that matches digital still camera color grade in a wide range of light environments. It features cutting edge H.264 real-time video compression with excellent image clarity
(720p for GXV3672HD; 1080p for GXV3672_FHD) and color fidelity, industry leading SIP/VoIP for video streaming to smartphones and video phones, integrated PoE, IR-CUT (mechanical) for day or night mod, and advanced security protection using strong encryption. The GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 can be managed with GSurf_Pro, Grandstreams intuitive FREE VMS (video management systems) software that controls up to 36 cameras (*) simultaneously; or record video using GSNVR, Grandstreams FREE network and PC based DVR (digital video recorder) software. It is fully compliant with ONVIF standard and offers flexible HTTP API and an SDK for advanced integration. The GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Outdoor Day/Night IP camera is a new addition to the popular GXV3XXX series IP surveillance product family. It ensures ease of use, integration and deployment, with multilingual graphical user interface, provides powerful solution to professional surveillance applications in outdoor environment. This manual will help you to learn how to operate and manage your GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Outdoor Day/Night HD IP camera and make the best use of it. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 4 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Safety Compliances These instructions are intended to assist users with the operation of the GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 and to instruct on how to avoid dangerous situations or damage to the device. Warnings:
Cautions:
Serious injury or death may be caused if any of the warnings below are neglected. Injury or damage to the equipment may occur if any of the following caution messages are neglected. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 5 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Warranty If you purchased your GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 from a reseller, please contact the company where you purchased the device for replacement, repair or refund. If you purchased the product directly from Grandstream, please contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the GXV3672_HD v2/GXV3672_FHD v2/
GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 as it may cause damage to the products and void the manufacturer warranty. This document is subject to change without notice. The latest electronic version of this user manual is available for download at:
http://www.grandstream.com/products/surveillance/gxv3672hd/documents/gxv3672hd_fhd_usermanual_english.pdf Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 6 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 CONNECT YOUR GXV3672_HD V2/GXV3672_FHD V2/
GXV3672_HD_36 V2, /GXV3672_FHD_36 V2 Equipment Package Contents The GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 package contains:
GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 IP Camera 12V DC Universal Power Adaptor Ethernet Cable Hex Key and 3 Screws and Wall Anchors Quick Installation Guide Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 7 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Connecting the GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Using the Power Adapter as power supply Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3672_HD v2/GXV3672_FHD v2/
GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Connect the other end of the RJ-45 cable to your network (switch or router or PC) Connect the power supply to the DC 12V power jack on the back of the GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Using PoE as power supply Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3672_HD v2/GXV3672_FHD v2/
GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Connect the other end of the RJ-45 cable to your PoE switch. Please refer to following connection diagram to hook up the camera. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 8 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User Manual Page 9 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 PRODUCT OVERVIEW GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Camera 1. Mounting Plate GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2 Mounting Plate 2. Top Shield Cover/Screw 3. Adjustable Wire Shield 4. Lens 5. IR Light Array 6. Light Sensor for IR-Cut Top metal cover (shielding direct light and rain, etc.) Adjustable cylinder for wiring shield 1/3CMOS (1.2M for HD/3.1M for FHD) and Lens Infrared Light Array Light Sensor for mechanical IR-Cut switching Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 10 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Specifications Table 1: GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Technical Specifications Model GXV3672_HD v2/_HD_36 v2 GXV3672_FHD v2/_FHD_36 v2 Video Compression Image Sensor Resolution Image Sensor Sensitivity Focal Length Aperture Field Angle (FOV) IR Cut Filter Day & Night Mode Minimum Illumination Responsivity Pixel Dynamic Range Supported Maximum Video Resolution and Frame Rate Video Bit Rate Audio Input Audio Output Audio Compression Embedded Analytics Pre-/post-alarm Buffer Snapshots Network Protocol SIP/VoIP Support Power over Ethernet (PoE) External Cable Connection 1/3, 3.1 Megapixel CMOS, 2048H x 1536V H.264, MJPEG 1/3, 1.2 Megapixel CMOS, 1280H x 960V Day & night mode, exceptionally low noise levels and low-light sensitivity. Shutter: 1/10000 1/30 second GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2_28: 2.8mm GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2: 8 mm GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2_28: F2.0 GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2: F1.8 GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2_28: 125(D) x 100(H) x 73.5(V) GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2: 46(D) x 36(H) x 26.5(V) Yes, Mechanical GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2_28: Infrared LED covering up to 10m GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2,
/GXV3672_FHD_36 v2: Infrared LED covering up to 30m 0.05lux; 0 lux with IR LED On 1.9V/lux-sec (550nm) 5.48V/lux-sec (550nm) Wide Dynamic Range of 100dB Wide Dynamic Range of 120dB with SNRMAX 39dB with SNRMAX 44dB 2048x1536 (15fps) 1280x960 (25fps) 1280x720 (30fps) 1920x1080 (30fps) 32 Kbps ~ 8 Mbps, Multi-rate for Viewing & Recording Line-In, 1500 ohms, 0.1Vrms ~ 0.707Vrms Line-Out, 600 ohms, 0.707Vrms G.711u/a, AAC Motion Detection (up to 16 target areas) 8MB Triggered upon events; Send via email/FTP TCP/UDP/IP, RTP/RTCP, RTSP, DHCP, DDNS, HTTP, HTTPS, SMTP, FTP, NTP Yes IEEE 802.3af, Class 0 Network: RJ45, 10M/100M Auto-Sensing 3.5mm Line-In 3.5mm Line-Out Power Input 3MB Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 11 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Dimensions (D x L) Weight Temperature / Humidity Power Adapter Casing Compliance 94mm (D) x 230mm (L) 0.52Kg Operating: -20C ~ 50C (-4F ~ 122F) Humidity 1090% RH (noncondensing) Storage: -30C ~ 60C (-22F ~ 140F) Output: 12VDC/1A; Input: 100240VAC, 5060Hz IP66 Compliant Weather-Proof Metal Case FCC Part 15,Subpart B Class B; EN 55022 Class B;
EN 61000-3-2; EN 61000-3-3; EN 55024; EN 60950-1;
C-tick AS/NZS CISPR 22 Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 12 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 INSTALLATION GUIDE Minimum Recommended Computer System Requirement To install GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below:
Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit) CPU: Intel Pentium 4 or higher, 2 GHz RAM: 1 GB (4 GB recommended for larger systems) Support for DirectX 8.0 and above. Configure the GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 via Web Browser The GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 has embedded Web server to respond to HTTP GET/POST requests. Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or above), Firefox or Chrome (firmware 1.0.1.75 above and Plug-in from Grandstream required). Download Web Control Plug-in from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip NOTE:
Apple Safari is NOT yet supported and status pending. Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Webcontrol Plug-in for video or GSViewerX.cab for Microsoft Internet Explorer. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 13 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Connect the Camera to network with DHCP server (Recommended) The GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using SearchTool from Grandstream GSurf_Pro free VMS software. 1. Download and install the GSurf_Pro software from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip 2. Run the Search Tool in the pull down Menu of Manage Tool tag 3. Click on button to begin device detection 4. The detected devices will appear in the Output field like below 5. Double click the column of the detected camera, the browser will automatically open and link to the device IP and the web configuration page. 6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access) 7. Click Configuration, the browser will ask credentials to authorize configuration. 8. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin. 9. In step 6, IE will indicate that This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc., allow the installation. 10. Firefox and Chrome user need to download and install the plug-in to see the video, the plug-in is here:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip NOTE:
Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Plug-in for video or GSViewerX.cab for Microsoft Internet Explorer. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 14 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Connect to the Camera using Static IP If no DHCP server in the network, or the camera does not get IP from DHCP server, user can connect the camera to a computer directly, using static IP to configure the camera. The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168 1. Connect the computer RJ-45 via an Ethernet cable directly to the IP camera GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2. 2. Configure the computer using Static IP: 192.168.1.XXX (1<XXX<255, but NOT 168) and configure the Subnet mask to 255.255.255.0. Leave the Default Gateway to Blank like below:
3. Power on the GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2. 4. Start the IE or Firefox browser when the network connection is up. 5. Enter 192.168.1.168 in the address bar of the browser. 6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and start to show the video captured by the camera (by default the camera enabled anonymous access) 7. Click Configuration, the browser will ask credentials to authorize configuration. 8. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin. 9. In step 6, IE will indicate that This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc., allow the installation. 10. Firefox, Chrome user need to download and install the plug-in to see the video, the plug-in is here:
http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.zip NOTE:
Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or GSViewerX.cab for Microsoft Internet Explorer. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 15 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Home Web Page The Home Page of GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 shown as Figure 1:
Figure 1:
/GXV3672_FHD_36 v2 Home Page of GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, 1. Control Console:
2. ZOOM:
3. FOCUS:
PTZ Console controller for ePTZ function. Zoom in or Zoom out during ePTZ operation. Adjust the focus of image (Not Applicable to GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2). 4. PTZ SPEED/Default Button:
D 5. BRIGHTNESS:
6. CONTRAST:
7. SATURATION:
8. View Size:
9. Configuration 10. Language:
11. Play/Stop:
12. Snapshot:
13. Record:
Adjust the rotate speed of the control console (Not Applicable);
Default Button to reset the video brightness, contrast and saturation value from (auto or manual) adjusted value to factory default value. Adjust the image brightness (will automatic save it unless readjusted) Adjust the image contrast. (Same as above, auto save adjusted value) Adjust the image saturation. (Same as above) Pull down to select between Window Size or Real Size to display the embedded video stream at configured video resolution. Click to enter Configuration Page to configure the parameters of GXV3672_HD v2/ GXV3672_HD_36 v2/GXV3672_FHD v2,
/GXV3672_FHD_36 v2 (Administration privilege required). Click to switch webpage language.
(Current supported: Chinese, English and Russian) Start/Stop playing the video stream at embedded webpage. Click to capture and save a snapshot of current video frame displayed. Default directory: C:\Capture Click to Start/Stop record of current video stream into a file. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 16 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 14. Playback:
15. Path of File Saved:
16. Motion Detection Alarm Indicator:
Default directory: C:\Record Playback recorded video files Click to change the path of record/snapshot file saved. If motion detection alarm triggered, the indicator will flash in red. Click the indicator icon to turn off the alarm indication. GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 Configuration &
Language Page When click the Configuration tab, web page will link to page to configure the related parameters of the GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2. There are two big categories of settings: Basic Settings and Advanced Settings. Details will be illustrated in the later Chapter. When click the Language tab, supported languages will be displayed in Figure 2. Click to select the related webpage display language. Figure 2: Web Language Switch Currently firmware only support: English (default), Simplified Chinese and Russian. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 17 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 BASIC SETTINGS EXPLANATION System Settings Page This page allow user to configure the system settings of GXV3672_HD v2/GXV3672_FHD v2/
GXV3672_HD_36 v2, /GXV3672_FHD_36 v2. Figure 3: System Settings Page Current System Time:
Set the System Time:
Display time current system is running at Configure the time system is running. Select from pull down menu the time zone unit located o Time Zone:
o Self-Defined Time Zone: Use the self-defined time zone for automatic daylight saving time o Update via NTP Server:
o Synchronize with Local Computer:
adjustment. Format please refer to the help over mouse Synchronize time using NTP protocol with a Time Server over the Internet cloud (*) Synchronize time with local computer o Set the Time Manually: Manually input the time o Keep Current D/T:
o Device Name:
OSD Date Format:
Select to use camera current displayed time Pull down to select date format displayed on video screen The name of device which will be shown in the result of Search Tool of GSurf_Pro VMS program. The setting for external expansion interface module Expansion Port Mode Select:
NOTE:
(*) If select this option, a valid DNS server must be preconfigured under Basic Settings Networking button has to be clicked to save all the changes made to the device. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 18 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Video & Audio Setting Page This page allows user to configure the video and audio related settings. Figure 4-1: Video & Audio Settings Page On Screen Display (OSD): Display time stamp and text on the video screen. o OSD Text:
o OSD Position:
o Display Time:
o Display Text:
Inputted text (to identify the camera) shown on the screen. Show the OSD in either top or bottom position on screen. When checked, time stamp will display on video screen When checked, inputted text will display on video screen. Audio Settings:
Pull down to disable due to no microphone in this camera. o Microphone Volume:
o Speaker Volume:
Slide to adjust microphone gain. Slide to adjust the built-in speaker volume. Power Frequency:
Select correct local power frequency to avoid video flicking effect under fluorescence light condition. Default is Outdoor. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 19 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Figure 4-2: Video & Audio Settings Page Primary Stream Settings:
o Preferred Video Codec: MJPEG and H.264 supported, H.264 recommended. o Resolution:
o Bit Rate:
o Maximum Frame Rate: Maximum frame rate used. More data if big frame used o Bit Rate Control:
o o Constantly bit rate, or variable bit rate Image quality used when Variable Bit Rate used I-frame interval The video resolution in pixels used in video of camera video bit rate used Image Quality:
I-frame Interval:
Secondary Stream Settings:
NOTE:
Pull down to select, same as Primary steam.. H.264 suggested if camera needs to be viewed via Internet. If MJPEG selected, reduce max. frame rate to min. value to save bandwidth and get better image Grandstream IP Camera provides two video streams, user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring; or vice versa depending application scenarios. Use below link to calculate bandwidth and storage before installation http://www.grandstream.com/support/tools/bandwidth-storage-calc Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 20 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 CMOS Settings Page This page allows user to adjust the CMOS parameters:
Figure 5: CMOS Settings Page Check this will allow video flip 180 vertically in horizontal axis. Camera Shutter Speed. There are 10 options, with Auto, 1/30, 1/60, 1/125, 1/250, 1/500, 1/1000, 1/2000, 1/5000 and 1/10000 IR CUT Setting: Manual or Automatic (IR Sensor or Algorithm controlled mechanical IR CUT) IR CUT Sensitivity:Sensitivity of IR CUT be trigged, 5 lever total Camera Color Mode. There are three options: Color; Black/White; Auto. Flip:
Shutter Speed:
Color Mode:
NOTE:
Auto option recommended for Shutter Speed, IR CUT Setting and Color Mode. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 21 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Networking Setting Page This page allows user to configure network related parameters:
Figure 6: Networking Setting Page IP Address Configuration:
Camera IP address configuration o Dynamically Associated via DHCP:
o Statically Configured as:
Default setting, DHCP server assign IP to camera. Static IP address configuration DNS server IP, must be configured correctly if using static IP. Web access TCP port, default 80. DNS Configuration:
HTTP:
NOTE:
If camera behind SOHO router with port forwarding configuration for remote access, static IP or static DHCP has to be used to avoid IP address change after router reboot. TCP port above 5000 suggested if port forwarding HTTP remote access, due to some ISP would block port 80 inbound traffic. For example, change the default HTTP port from 80 to 8088, to make sure the port forwarding not likely be blocked. In addition to HTTP port, RTSP port also required to be configured for port forwarding, in order for remote party viewing the H.264 video. If change the default port from TCP 80 to port A, then RTSP port should be 2000+A. Both TCP port A and 2000+A should be configured for port forwarding in the router. For example, the HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 22 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 DDNS Settings Page This page allows user to configure dynamic DNS related parameters:
Figure 7: DDNS Setting Page DDNS Active:
DDNS ISP Type:
Enable DDNS by check this field. Select the DDSN service provider from the pull-down menu list Self-Define DDNS Address:
Input the self-defined DDNS address Site Name:
DDNS Account:
DDNS Password:
STUN Server:
DDNS site name DDNS account name DDNS password Stun server FQDN or IP. If device behind a non-symmetric router, STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 23 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 SIP Setting Page This page allows user to configure SIP related parameters. GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 can be configured as SIP endpoint to call out when alarm trigged; or allow permitted number to call in to check the video if Grandstream video IP phone is used. Figure 8-1: SIP Setting Page Registered:
Unregistered on Reboot:
Account Name:
SIP Server:
Outbound Proxy:
SIP User ID:
SIP registration status. Display Online in Green, Offline in Red. If checked and server support, reboot camera will unbind all registration in same SIP account. SIP account name FQDN or IP of SIP server from VoIP service provider IP or FQDN of Outbound proxy server, helps penetrate NAT/Firewall SIP username, or telephone number from ITSP Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 24 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Authenticate ID:
Authenticate Password:
STUN Server:
Steam:
Preferred Vocoder:
Registration Expiration:
Local SIP Port:
Local RTP Port:
Auto on hook Timer:
Disable Audio in SIP Call:
Enable Keep Alive:
Accept Direct IP Call:
Authenticate ID used by SIP proxy Authenticate password used by SIP proxy STUN server used to resolve NAT if have Which stream used for SIP call. Audio codec used for SIP call (NOTE) Registration expiration time, default 3600 seconds Local SIP port, default 5060 Local RTP port for media, default 5004 Auto On Hook timer, default 300 seconds Checked to disable audio for SIP call Checked to enable, help NAT resolution Check to accept peer to peer IP call. Figure 8-2: SIP Setting Page Enable White List Number Filter: Check to allow only white list number to call in, for security Enable Dual-way Audio Warning: Check to enable two-way audio warning. Phone List/Phone Number:
White List/Phone Number:
Callee or call receiver number when alarm call trigged. Phone numbers allowed to call into the camera. NOTE:
Unless external microphone connected to internal module, GXV3672_HD v2/GXV3672_FHD v2/
GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 does NOT support Audio even the audio codec configured. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 25 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Status Page This page shows the GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 operation status:
Figure 9: Status Page NOTE:
When SIP account registered, the status will display Online in Green. When SIP account unregistered, the status will display Offline in Red, as below. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 26 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 ADVANCED SETTINGS EXPLANATION The supports all the traditional and advanced telephony features. User Management Page This page allows user to do user management:
Figure 10: User Management Page Existing User Name:
User Name:
User Password:
Confirm User Password:
Privilege:
Allow Anonymous Viewing:
Allow revise existing user or add new user The name of user need to be revised New password if revise password Re-enter the new password for verification Choose user privilege When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 27 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Maintenance Page This page allows user to maintain the camera:
Figure 11: Maintenance Page Restart:
Restore:
When clicked, the camera will reboot or restart When clicked, the camera will be reset to factory default, wiping out all the configurations (except IP address) Firmware Upgrade and Provisioning:
Upgrade via:
Upgrade firmware via TFTP, HTTP or HTTPS Firmware Server Path:
Server path holding the firmware Config Server Path:
XML ConfigFile Password:
Automatic Upgrade Interval (Minutes):
Automatic Upgrade:
Server path holding the configuration file (auto provisioning) Password for encrypt the XML based configuration file Time interval for automatic upgrade, default 10080 Checked to enable automatic firmware upgrade and provisioning. NOTE:
Only XML based automatic provisioning is supported by GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 28 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 SMTP Setting Page (Email Alarm) This page allows user to configure email client to send out email when alarm trigged:
Figure 12: SMTP Setting Page Enable SMTP:
SMTP Server:
SMTP Server Port:
From Email address:
To E-Mail address:
User Name:
Password:
SSL:
When checked, email client is enabled. SMTP Email Server IP or Domain Name Port number used by server to send email The email address of alarm email sending from, usually client email ID The email address to receive the alarmed email, total 3 included. Email client User ID Email client password Check if the SMTP email server requires SSL NOTE:
Click Save to save the email configuration information. Click Test after configuration, if setting is correct, a test email will send out and Test successful! yellow bar will display like below Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 29 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 FTP Settings Page (Upload Alarm) This page allows user to configure FTP parameters to upload the alarm or video recording::
Figure 13: FTP Setting Page Enable FTP:
FTP Server:
FTP Server Port:
User Name:
Password:
Path:
NOTE:
When checked, built-in FTP client is enabled. IP or Domain name of FTP site or server TCP port for FTP server, default port number 21 FTP server User ID FTP server user password Path in the server where upload files are stored. Click Save to save the FTP configuration information. Click Test after configuration, if setting is correct, a test FTP operation will be performed and Test successful! yellow bar will display if the operation is successful. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 30 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Alarm Server Settings Page (Upload Alarm to supported VMS or HTTP Server) This page allows user to configure alarm HTTP server to upload alarms:
Figure 14: Alarm HTTP Server Setting Page The name of HTTP server or VMS system URL of the Server User ID from that Server Password for that User ID Server Name:
URL:
User Name:
Password:
NOTE:
Grandstream provide HTTP API to help 3rd party company by using HTTP server or VMS to develop further solutions for its customers. Grandstream IP Camera and DVS (include GXV3672_HD v2/GXV3672_FHD v2/
GXV3672_HD_36 v2, /GXV3672_FHD_36 v2) are ONVIF certified. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 31 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Motion Detection Configuration Page (Set Alarm) This page allows user to configure motion detection to trigger alarms:
Figure 15-1: Motion Detection Configuration Page Enable Motion Detection:
Show Motion Detection Regions: When checked, Motion Detection region with number will be When checked, Motion Detection enabled. Select a Region:
Sensitivity:
displayed in White Rectangle in the screen; when Edit clicked, the Rectangle will become Red, as shown in Figure 16-1. Pull down to select and configure alarm region, altogether 16 alarm region available, from 0 to 15. Select configured alarm region number, input number for sensitivity to trigger alarm, 100 is the maximum sensible value. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 32 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Alarm Action:
Record Video From.. Voice Alarm to SIP Phone:
Upload to Alarm Center:
Allow user to select how long pre/after Alarm trigger moment, the video be captured. When checked, a SIP alarm phone call will be made to pre-
configured number. When checked, the alarm video will be transferred to Alarm Center, like Grandstream free GSurf _Pro VMS software. Upload to Alarm HTTP Server When checked, the alarm will be sent to Alarm HTT Server. 3rd Party Server also can be used via GS HTTP API NOTE:
Grandstream free GSurf_Pro VMS software can be downloaded here:
http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip Email and FTP upload JPEG: When checked, a snapshot of trigger moment will be generated and be emailed to pre-configured email account, also upload to FTP server if configured. Motion Detection Time Schedule:
This page allows user to configure Motion Detection Operation Schedule:
Figure 15-2: Motion Detection Schedule Configuration Page As shown in Figure 15-2, user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 33 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Syslog Settings Page (Troubleshooting) This page allows user to enable the Syslog to help troubleshooting problems:
Figure 16: Alarm Server Setting Page Syslog Server:
Syslog Lever:
Syslog server IP or Domain Name Lever of syslog message sent to the syslog server:
None, Debug, Info, Warning, Error. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 34 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 Software Upgrade Software upgrade can be done via either TFTP, HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Software Upgrade via TTFP, HTTP or HTTPS This page allows user to configure firmware upgrade:
Figure 17: Firmware Upgrade and Provisioning NOTES:
Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware . Currently the HTTP firmware server is firmware.grandstream.com. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures. Instructions for local firmware upgrade using TFTP server:
Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 35 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from
"Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phones web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6. Update the change and reboot the unit End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. Config Server Path is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The Config Server Path can be same or different from the Firmware Server Path. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with Admin Password in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When Grandstream Device boots up or reboots, it will issue request for configuration file named cfgxxxxxxxxxxxx.xml, where i.e., cfg000b820102ab.xml. The configuration file name should be in lower cases. Currently GXV3672_HD v2/GXV3672_FHD v2/ GXV3672_HD_36 v2, /GXV3672_FHD_36 v2 only support XML configuration. the MAC address of xxxxxxxxxxxx the device, is Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 36 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 RESTORE FACTORY DEFAULT SETTING WARNING!
Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider. FACTORY RESET Reset from Web Interface This page allows user to configure dynamic network related parameters:
Figure 18: Factory Reset from Web Interface Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 37 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 IP SURVEILLANCE FAQ 1. What is the default IP address of the GXV3672HD_FHD?
The default IP configuration is DHCP. 2. Why can I not view the live video stream in Microsoft Internet Explorer?
Please double check whether the IE add-on was installed correctly. Once you log into the GXV 3672HD_FHD web interface, Internet Explorer will indicate that this website wants to install to following add-on: GSViewer. cab from Grandstream Networks, Inc. Please install this add-on when prompted by IE. 3. How do you manually uninstall the Grandstream video viewer add-on for IE?
Please follow these steps to uninstall the add-on:
1. Delete the GSViewerX Control from C:\WINDOWS\Downloaded Program Files directory 2. Delete GSNetClient.dll, GS_Replay.exe, GSViewerX.ocx, hi_h264dec_w.dll, lik_VoiceEngine_dll.dll and GSViewerX.inf from C:\WINDOWS\system32 4. Why cant I access the GXV3672HD_FHD web configuration interface?
Q 1: Is your internet service down?
A 1: Connect a PC to the internet to test the connection. Q 2: Are the PC and the device in different subnets?
A 2: Check the subnet mask and default gateway of the device and PC. Q 3: Is there a conflict with another IP address?
A 3: Try to change the IP address of the device. Q 4: Has the HTTP port been changed?
A 4: Contact the administrator of the device for more information. 5. The GXV3672HD_FHD web configuration page is not displayed correctly in IE8 ?
In IE8, Compatibility View might need to be enabled for the GXV3672HD_FHD web configuration page to load properly. To enable compatibility view, open IE8, click Tools, Compatibility View Setting, and add the GXV3672HD_FHD web configuration pages to the Compatibility View. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 38 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 6. Why does IE indicate to install Grandstream Video Viewer add-on after a firmware upgrade? The add-on was properly installed before the firmware upgrade process. New firmware will often upgrade the add-on as well. To watch the live video stream, you must install the newest version of the add-on. 7. How do you watch secondary video stream?
Login to the home page of the GXV3672HD_FHD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the video stream. 8. Why is audio missing from the recorded video when an alarm triggered?
To confirm to outdoor standard of IP66, GXV3672HD_FHD does NOT have microphone installed although it has the interface in its PCB board. That is the reason of no audio. 9. What is DDNS? Is it important for IP surveillance product to have DDNS support?
DDNS is an acronym for Dynamic Domain Name Service. It is important to choose an IP network camera that has DDNS support for dynamic IP addresses. Chances are that the network has a dynamic IP address (which changes with every log on). A DDNS service makes sure that the cameras IP address always matches up to the current server address. DDNS also allows a website to be linked to the IP camera that is constantly updated with the correct information and has a reliable feed. 10. Why is Windows Media Player unable to play the recorded video files?
The GXV3672HD_FHD uses the H.264 video codec. Windows Media Player may lack the proper H.264 decoder to play the recorded video. Please download the Microsoft FFDShow H.264 decoder from http://sourceforge.net/projects/ffdshow-tryout/ and install it. 11. Alarm Triggered Events do not work with Surf_Pro?
Please double check the Alarm Action on your GXV3672HD_FHD. Login to the web GUI of the GXV3672HD_FHD, go to the Motion Detection or Alarm Events page, and make sure option Upload to Alarm Center is checked. 12. Recommended to save the video files in different directories when using GSurf_Pro?
It is better to save video files in different directory to prevent accidental deletion of the recorded files you need. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 39 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 13. How to use a cell phone to watch the GXV3672HD_FHD video stream?
You must set the video resolution to QCIF to watch the GXV3672HD_FHD video stream from a cell phone. Make sure to set the bit rate to 64kbps to ensure the best video quality. 14. Why the IP address of the device NOT reset when clicking the Restore button?
The GXV3672HD_FHD could be installed in areas that are not easy to access. For example, it could be installed on the roof of a building or the ceiling of an office. This makes it difficult to reinstall the device, therefore the Restore function will not clear the IP address. 15. Why cant the live video stream be viewed using a mobile phone or GSurf_Pro after changing the HTTP Port of the device?
Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number. For example, if the HTTP port is 88, then the RTSP port of the device that you configured on GSurf_Pro or mobile phone should be 2088. 16. Port forwarding Two ports must be forwarded on your router to watch video from a GXV3672HD_FHD that is located on a private network from a PC in a public network. The web port (HTTP) and the RTSP port. Please make note that the RTSP port number changes according to the web port. If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port equals the web port +2000. For example, if the web port is 88, then the RTSP port will be 2088. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 40 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 17. Tested PC display adapters. Display Adapter SiS 650/651/740/661 FX/741/760 Series Intel 82945R Express Chipset Family VIA/S3G UniChrome Pro IGP NIVDIA Geforce 7300GS SiS 661FX SiS Mirage Graphics SiS 661 Series Intel G33/G31 Express SiS Mirage3 Graphics SiS 661FX/GX Mirage Graphics S3 Graphics ProSavageDDR(Microsoft Corporation) XGI Velari Z7/Z9/Z9S V1.08.12 Intel 965 Express Chipset Family ATI Mobility Radeon X1300 Intel G45/G43 Express Chipset Mobile Intel 965 Express Chipset Family Mobile Intel 4 Series Express Chipset Family Mobile Intel 945GM Express Chipset Family Test Result Works normally Works normally Works normally Works normally Works normally Works normally Works normally Works normally Works normally Works normally Works normally There is some delay when playing videos. Works normally Works normally Works normally Works normally Works normally Works normally Mobile intel 915GM/GMS, 910GML Express Chipset Family Works normally Intel G45/G43 Express Chipset ATI Technologies, RAGE XL PCI Works normally This display adapter cannot display videos. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 41 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12 FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Grandstream Networks, Inc.GXV3672_HD v2/FHD v2 / GXV3672_HD_36 v2/FHD_36 v2 User ManualPage 42 of 42 Last Updated: 7/2013 Firmware Version 1.0.2.12
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2016-02-22 | JBP - Part 15 Class B Computing Device Peripheral | Class II permissive change or modification of presently authorized equipment | |
2 | 2014-11-25 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2016-02-22
|
||||
1 2 |
2014-11-25
|
|||||
1 2 | Applicant's complete, legal business name |
Grandstream Networks, Inc.
|
||||
1 2 | FCC Registration Number (FRN) |
0020352431
|
||||
1 2 | Physical Address |
126 Brookline Ave, 3rd Floor
|
||||
1 2 |
Boston, Massachusetts 02215 USA
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
c******@emcc.de
|
||||
1 2 |
k******@emcc.de
|
|||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
YZZ
|
||||
1 2 | Equipment Product Code |
GXV3672-FHDV2
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
N****** W******
|
||||
1 2 | Telephone Number |
1-617********
|
||||
1 2 | Fax Number |
1-617********
|
||||
1 2 |
N******@grandstream.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | IP Camera | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 | Original Equipment | |||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Ke Mei Ou Laboratory Co., Ltd.
|
||||
1 2 | Name |
A**** L******
|
||||
1 2 | Telephone Number |
86755********
|
||||
1 2 | Fax Number |
86755********
|
||||
1 2 |
a******@kmolab.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B | |||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC