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REGULATORY GUIDE | Users Manual | 262.43 KiB | ||||
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USERS MANUAL 1 OF 2 | Users Manual | 3.25 MiB | ||||
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USERS MANUAL 2 OF 2 | Users Manual | 3.34 MiB | ||||
1 2 3 4 5 6 | Cover Letter(s) | December 02 2016 | ||||||
1 2 3 4 5 6 | Cover Letter(s) | December 02 2016 | ||||||
1 2 3 4 5 6 | External Photos | December 02 2016 | ||||||
1 2 3 4 5 6 | Internal Photos | December 02 2016 | ||||||
1 2 3 4 5 6 | Test Report | |||||||
1 2 3 4 5 6 | Test Setup Photos | |||||||
1 2 3 4 5 6 | Test Setup Photos | December 02 2016 | ||||||
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1 2 3 4 5 6 | Cover Letter(s) | |||||||
1 2 3 4 5 6 | ID Label/Location Info | |||||||
1 2 3 4 5 6 | RF Exposure Info | |||||||
1 2 3 4 5 6 | Cover Letter(s) |
1 2 3 4 5 6 | REGULATORY GUIDE | Users Manual | 262.43 KiB |
GXV3240,GXV3275 Users Manual Regulatory EU Compliance Statement:
The device complies with EU EMF Directive 1999/519/EC can be used in the European Community. Hereby, (Grandstream Networks, INC), declares that this (IP Multimedia Phone ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. FCC Compliance Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Important: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. RF Exposure:
This equipment complies with FCCs and Europe's RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed and operated to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Installers must ensure that 20cm separation distance will be maintained between the device (excluding its handset) and users.
1 2 3 4 5 6 | USERS MANUAL 1 OF 2 | Users Manual | 3.25 MiB |
Grandstream Networks, Inc. GXV3240 Enterprise Application Phone User Manual Grandstream Networks, Inc. GXP3275 Enterprise Application Phone User Manual www.grandstream.cn x-PDFDivision GXV3240 User Manual GXV3240 User Manual Index CHANGE LOG .................................................................................................. 3 FIRMWARE VERSION 1.0.0.11 ............................................................................................... 3 WELCOME ........................................................................................................ 4 PRODUCT OVERVIEW ........................................................................................................... 5 FEATURE HIGHLIGHTS .......................................................................................................... 7 INSTALLATION ................................................................................................. 9 EQUIPMENT PACKAGING ...................................................................................................... 9 PRODUCT APPEARANCE ...................................................................................................... 9 CONNECTING YOUR PHONE .............................................................................................. 13 GETTING TO KNOW GXV3240 ..................................................................... 15 SOFTWARE FEATURES ....................................................................................................... 15 HARDWARE FEATURES ....................................................................................................... 16 USING THE MESSAGE WAITING INDICATOR ..................................................................... 17 MANAGING STATUS BAR ..................................................................................................... 18 ONSCREEN KEYBOARD ...................................................................................................... 19 ENGLISH INPUT METHOD ............................................................................................. 20 CHINESE KEYBOARD .................................................................................................... 20 NUMBER AND SYMBOLS .............................................................................................. 20 DESKTOP .............................................................................................................................. 21 ASSISTIVE TOUCH ........................................................................................ 23 USING TOUCHSCREEN ....................................................................................................... 23 SHORTCUT KEYS ................................................................................................................. 24 MANAGING STATUS BAR ..................................................................................................... 25 DESKTOP MENU ................................................................................................................... 28 SWITCH DESKTOPS ............................................................................................................. 29 EDIT DESKTOP ..................................................................................................................... 29 ADDING AN APP TO DESKTOP ..................................................................................... 30 ADDING AN ITEM TO DESKTOP .................................................................................... 31 MANAGING DESKTOP APPS AND ITEMS ..................................................................... 32 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 I x-PDFDivision GXV3240 User Manual MANAGING APPS ................................................................................................................. 35 EDITING WALLPAPER .......................................................................................................... 36 MAKING PHONE CALLS ............................................................................... 37 ACCOUNT ............................................................................................................................. 37 MAKING A CALL .................................................................................................................... 38 DIRECT DIALING ............................................................................................................ 38 REDIAL ........................................................................................................................... 39 CONTACTS ..................................................................................................................... 39 CALL HISTORY ............................................................................................................... 40 DIRECT IP CALL ............................................................................................................. 41 ANSWERING A CALL ............................................................................................................ 42 SINGLE INCOMING CALL .............................................................................................. 42 MULTIPLE INCOMING CALL .......................................................................................... 44 ACTIVE CALL ........................................................................................................................ 45 CALL HOLD AND CALL RESUME .................................................................................. 45 CALL RECORD ............................................................................................................... 46 MUTE .............................................................................................................................. 47 VOICE CHANNEL SWITCH ............................................................................................ 48 DND ....................................................................................................................................... 50 MISSED CALLS ..................................................................................................................... 51 CALL TRANSFER .................................................................................................................. 52 BLIND TRANSFER .......................................................................................................... 52 ATTENDED TRANSFER ................................................................................................. 54 6-WAY CONFERENCE .......................................................................................................... 57 INITIATE CONFERENCE ................................................................................................ 57 REMOVE PARTY FROM CONFERENCE ....................................................................... 59 END CONFERENCE ....................................................................................................... 59 HOLD & RESUME CONFERENCE ................................................................................. 59 MPK ....................................................................................................................................... 60 VOICEMAIL ........................................................................................................................... 62 SCA ....................................................................................................................................... 64 ACTIVATE CALL FEATURES ................................................................................................. 65 CONTACTS ..................................................................................................... 68 ADD CONTACT ..................................................................................................................... 69 DIRECT ADD ................................................................................................................... 69 BATCH IMPORT .............................................................................................................. 70 DOWNLOAD ................................................................................................................... 71 SEARCH CONTACTS ............................................................................................................ 72 DIRECT SEARCH ........................................................................................................... 72 VIEW FAVORITES .......................................................................................................... 72 VIEW GROUPS ............................................................................................................... 73 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 II x-PDFDivision GXV3240 User Manual MANAGE CONTACTS ........................................................................................................... 73 DELETE CONTACTS ...................................................................................................... 73 EXPORT CONTACTS ..................................................................................................... 74 SEND CONTACTS .......................................................................................................... 75 CONTACTS STORAGE STATUS .................................................................................... 75 ADD GOOGLE ACCOUNT .............................................................................................. 76 ADD CONTACT TO FAVORITES..................................................................................... 77 ADD GROUPS ................................................................................................................ 79 TOOLS ............................................................................................................ 82 FILEMANAGER ..................................................................................................................... 82 COPY FILE ...................................................................................................................... 82 MOVE FILE ..................................................................................................................... 84 SEND FILE ...................................................................................................................... 84 DELETE FILE .................................................................................................................. 85 RENAME FILE ................................................................................................................ 86 LDAP(NOT SUPPORT NOW) ................................................................................................ 86 CALL HISTORY ..................................................................................................................... 88 BLACKLIST ............................................................................................................................ 91 SMS ....................................................................................................................................... 95 VIEW SMS ...................................................................................................................... 96 NEW SMS ....................................................................................................................... 96 MANAGE SMS ................................................................................................................ 97 RECORDER .......................................................................................................................... 98 NORMAL RECORDER .................................................................................................... 99 CALL RECORDER ........................................................................................................ 100 IP LOCATION ....................................................................................................................... 100 DIAGNOSIS ......................................................................................................................... 101 FTP SERVER ....................................................................................................................... 102 MULTIMEDIA ................................................................................................ 105 GALLERY ............................................................................................................................ 105 BROWSER .......................................................................................................................... 109 MUSIC ................................................................................................................................. 110 RSS NEWS ........................................................................................................................... 111 WEATHER FORECAST ....................................................................................................... 112 GS MARKET ................................................................................................. 114 VIEW APPS DETAILS ......................................................................................................... 114 SEARCH APPS .................................................................................................................... 115 DOWNLOAD AND INSTALL APPS ....................................................................................... 115 UPDATE APPS .................................................................................................................... 116 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 III x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES ........................................ 117 NETWORK ........................................................................................................................... 117 ENABLE ETHERNET .................................................................................................... 117 DHCP ............................................................................................................................ 118 ENABLE PPPoE ............................................................................................................ 118 WI-FI .................................................................................................................................... 118 ENABLE WI-FI .............................................................................................................. 118 SEARCH AND ADD WI-FI ............................................................................................. 119 BLUETOOTH ....................................................................................................................... 119 ENABLE BLUETOOTH.................................................................................................. 119 BLUETOOTH SETTINGS .............................................................................................. 120 SEARCH AND PAIR BLUETOOTH ................................................................................ 120 CONNECTING TO A BLUETOOTH DEVICE ................................................................. 122 SEND FILES VIA BLUETOOTH .................................................................................... 122 USE BLUETOOTH HEADSET FOR CALLS .................................................................. 123 EHS HEADSET .................................................................................................................... 123 EXTERNAL USB DEVICE .................................................................................................... 124 EXTERNAL SD CARD ......................................................................................................... 125 GXV3240 LCD SETTINGS ........................................................................... 126 PERSONALIZED ACCOUNT ............................................................................................... 127 WIRELESS & NETWORK .................................................................................................... 128 SOUND ................................................................................................................................ 128 DISPLAY .............................................................................................................................. 129 STORAGE ........................................................................................................................... 129 APPLICATIONS ................................................................................................................... 129 LOCATION ACCESS ............................................................................................................ 130 SECURITY SETTINGS ........................................................................................................ 130 LANGUAGE &KEYBOARD .................................................................................................. 131 ACCOUNTS ......................................................................................................................... 131 DATE &TIME ........................................................................................................................ 132 ABOUT PHONE ................................................................................................................... 132 ADVANCED SETTINGS ....................................................................................................... 133 REBOOT .............................................................................................................................. 133 GXV3240 WEB GUI ...................................................................................... 134 DEFINITIONS ...................................................................................................................... 134 ACCESSING GXV3240 WEB GUI ....................................................................................... 135 IP ADDRESS........................................................................................................................ 135 TO ACCESS THE GXV3240 WEB GUI ................................................................................ 135 SAVE CHANGES ................................................................................................................. 136 CONFIGURE WEB PAGE .................................................................................................... 137 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 IV x-PDFDivision GXV3240 User Manual TOOLBAR ..................................................................................................................... 137 STATUS......................................................................................................................... 138 ACCOUNT .................................................................................................................... 141 ADVANCED SETTINGS ................................................................................................ 155 MAINTENANCE ............................................................................................................ 165 UPGRADING AND PROVISIONING ............................................................ 187 CONFIGURATION FILE DOWNLOAD ................................................................................. 187 CONFIGURE SERVER ........................................................................................................ 188 CONFIGURE TFTP SERVER ........................................................................................ 188 CONFIGURE HTTP SERVER ....................................................................................... 190 FIRMWARE UPDATE ........................................................................................................... 191 UPDATE VIA UPLOAD FIRMWARE FILE ..................................................................... 191 MANUAL UPDATE ........................................................................................................ 192 AUTO UPGRADE .......................................................................................................... 193 FACTORY RESET ............................................................................................................... 194 VIA LCD MENU ............................................................................................................. 195 VIA THE WEB GUI ........................................................................................................ 195 VIA BUTTONS ............................................................................................................... 196 FAQs ............................................................................................................. 197 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 V x-PDFDivision GXV3240 User Manual Table of Figures Figure 1 GXV3240 Main Case and Extension Board ....................................................................... 10 Figure 2 GXV3240 Main Case-Back View ........................................................................................ 12 Figure 3 GXV3240 Main Case-Side View ........................................................................................ 13 Figure 4 GXV3240 MWI LED Status ................................................................................................ 17 Figure 5 GXV3240 English Keyboard ............................................................................................... 20 Figure 6 GXV3240 English Keyboard-Uppercase ............................................................................ 20 Figure 7 GXV3240 English Input Method-Numbers and Symbols ................................................... 21 Figure 8 GXV3240 English Input Method-More Numbers and Symbols .......................................... 21 Figure 9 GXV3240 Multi-screens ...................................................................................................... 22 Figure 10 GXV3240 Finger Gestures ............................................................................................... 23 Figure 11 GXV3240 Open Status Bar .............................................................................................. 25 Figure 12 GXV3240 Status Bar-Notification ..................................................................................... 26 Figure 13 GXV3240 Status Bar-System Settings ............................................................................. 27 Figure 14 GXV3240 Idle Screen Menu ............................................................................................. 28 Figure 15 GXV3240 Switch Desktops .............................................................................................. 29 Figure 16 GXV3240 Edit Desktop ..................................................................................................... 30 Figure 17 GXV3240 Add App to Desktop ......................................................................................... 31 Figure 18 GXV3240 Edit Widgets ..................................................................................................... 31 Figure 19 GXV3240 Clock Interface ................................................................................................. 32 Figure 20 GXV3240 Move Clock to Desktop .................................................................................... 33 Figure 21 GXV3240 Remove Clock from Desktop ........................................................................... 34 Figure 22 GXV3240 Edit Clock Size ................................................................................................. 34 Figure 23 GXV3240 Application Interface ........................................................................................ 35 Figure 24 GXV3240 Choose Wallpaper ........................................................................................... 36 Figure 25 GXV3240 Registered Account Status .............................................................................. 37 Figure 26 GXV3240 Call Interface .................................................................................................... 38 Figure 27 GXV3240 View Contacts .................................................................................................. 40 Figure 28 GXV3240 Call History ....................................................................................................... 41 Figure 29 GXV3240 Call Interface-Input IP Address ........................................................................ 42 Figure 30 GXV3240 Single Incoming Call ........................................................................................ 43 Figure 31 GXV3240 Incoming Video Call-Ring Interface ................................................................. 43 Figure 32 GXV3240 Multiple Incoming Calls- Ring Interface ........................................................... 44 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 VI x-PDFDivision GXV3240 User Manual Figure 33 GXV3240 Call on Hold ..................................................................................................... 46 Figure 34 GXV3240 Call Record-More ............................................................................................. 46 Figure 35 GXV3240 Call Mute .......................................................................................................... 47 Figure 36 GXV3240 Call Interface .................................................................................................... 48 Figure 37 GXV3240 Speak via headset ........................................................................................... 48 Figure 38 GXV3240 Drop-down Status Bar-System Settings .......................................................... 51 Figure 39 GXV3240 Missed Calls Remind Interface ........................................................................ 52 Figure 40 GXV3240 Transfer-Blind Transfer .................................................................................... 53 Figure 41 GXV3240 Transferring-Blind Transfer .............................................................................. 53 Figure 42 GXV3240 Transfer -Attended Transfer ............................................................................ 55 Figure 43 GXV3240 Call Forward-Select Forward Mode ................................................................. 55 Figure 44 GXV3240 Call Forward -Transferring ............................................................................. 56 Figure 45 GXV3240 Call Forward-Split ............................................................................................ 56 Figure 46 GXV3240 Conference Interface ....................................................................................... 57 Figure 47 GXV3240 Manually Add Party to Conference .................................................................. 58 Figure 48 GXV3240 Invite Party to Conference ............................................................................... 58 Figure 49 GXV3240 3-way Conference Call Established ................................................................. 59 Figure 50 GXV3240 Add MPK Number ............................................................................................ 61 Figure 51 GXV3240 MPK Number List ............................................................................................. 61 Figure 52 GXV3240 Add Number from Contacts ............................................................................. 62 Figure 53 GXV3240 MPK Number Interface .................................................................................... 62 Figure 54 GXV3240 Advanced Settings-Account............................................................................. 63 Figure 55 GXV3240 Read Voicemail ................................................................................................ 63 Figure 56 GXV3240 SCA Settings via LCD ...................................................................................... 65 Figure 57 GXV3240 SCA Setting via Web GUI ................................................................................ 65 Figure 58 GXV3240 View Contacts .................................................................................................. 69 Figure 59 GXV3240 Add New Contact ............................................................................................. 70 Figure 60 GXV3240 Batch Import Contacts ..................................................................................... 71 Figure 61 GXV3240 Download Contacts .......................................................................................... 72 Figure 62 GXV3240 Contacts-View Groups ..................................................................................... 73 Figure 63 GXV3240 Import Contacts ................................................................................................ 74 Figure 64 GXV3240 Contacts Storage Status .................................................................................. 76 Figure 65 GXV3240 Account-Sync Interface .................................................................................... 76 Figure 66 GXV3240 Add Google Account ........................................................................................ 77 Figure 67 GXV3240 Add Google Account- Wizard 1 ....................................................................... 77 Figure 68 GXV3240 Add Google Account- Wizard 2 ....................................................................... 77 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 VII x-PDFDivision GXV3240 User Manual Figure 69 GXV3240 Contacts-Favorites ........................................................................................... 78 Figure 70 GXV3240 Edit New Contact ............................................................................................. 79 Figure 71 GXV3240 Contacts Interface-Operating Menu ................................................................ 79 Figure 72 GXV3240 Contacts-Groups .............................................................................................. 80 Figure 73 GXV3240 Add New Groups .............................................................................................. 80 Figure 74 GXV3240 FileManager-Editing ......................................................................................... 83 Figure 75 GXV3240 FileManager-Root Directory............................................................................. 83 Figure 76 GXV3240 FileManager-Delete File .................................................................................. 85 Figure 77 GXV3240 FileManager-Rename File ............................................................................... 86 Figure 78 GXV3240 LDAP Settings .................................................................................................. 87 Figure 79 GXV3240 LDAP-Search Contact ..................................................................................... 87 Figure 80 GXV3240 LDAP-Add Contact........................................................................................... 87 Figure 81 GXV3240 LDAP-Batch Add Contact ................................................................................ 87 Figure 82 GXV3240 LDAP-Confirm to Batch Add Contacts............................................................. 87 Figure 83 GXV3240 Call History ....................................................................................................... 88 Figure 84 GXV3240 Call History Details........................................................................................... 89 Figure 85 GXV3240 Empty Call History ........................................................................................... 90 Figure 86 GXV3240 Editing Call History........................................................................................... 91 Figure 87 GXV3240 Blacklist-Block History ..................................................................................... 92 Figure 88 GXV3240 Manually Add Number to Blacklist ................................................................... 93 Figure 89 GXV3240 Editing Blacklist List ......................................................................................... 93 Figure 90 GXV3240 Blacklist Settings .............................................................................................. 93 Figure 91 GXV3240 Blacklist Block History Notification ................................................................. 94 Figure 92 GXV3240 SMS List ........................................................................................................... 95 Figure 93 GXV3240 Send SMS ........................................................................................................ 96 Figure 94 GXV3240 New SMS ......................................................................................................... 97 Figure 95 GXV3240 Recorder .......................................................................................................... 99 Figure 96 GXV3240 Normal Recorder .............................................................................................. 99 Figure 97 GXV3240 Normal Record-Recording ............................................................................. 100 Figure 98 GXV3240 Call Recordings .............................................................................................. 100 Figure 99 GXV3240 IP Location ..................................................................................................... 101 Figure 100 GXV3240 Diagnosis ..................................................................................................... 102 Figure 101 GXV3240 FTP Server ................................................................................................... 103 Figure 102 GXV3240 FTP Server- Start FTP Server ..................................................................... 103 Figure 103 GXV3240 FTP Server Settings .................................................................................... 104 Figure 104 GXV3240 Gallery .......................................................................................................... 106 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 VIII x-PDFDivision GXV3240 User Manual Figure 105 GXV3240 Gallery-Images List ...................................................................................... 106 Figure 106 GXV3240 Gallery- View Image in Full Screen ............................................................. 107 Figure 107 GXV3240 Gallery- Edit Image ...................................................................................... 108 Figure 108 GXV3240 Gallery- Edit Image via Menu Options ......................................................... 108 Figure 109 GXV3240 Gallery- Editing Image ................................................................................. 108 Figure 110 GXV3240 Browser ........................................................................................................ 109 Figure 111 GXV3240 Operating Browser via Menu Options ......................................................... 110 Figure 112 GXV3240 Music Interface ............................................................................................. 111 Figure 113 GXV3240 RSS News Widget ....................................................................................... 111 Figure 114 GXV3240 RSS News Settings ..................................................................................... 112 Figure 115 GXV3240 Weather Forecast Widget ............................................................................ 113 Figure 116 GXV3240 Weather Forecast- Details Interface ............................................................ 113 Figure 117 GXV3240 GS Market .................................................................................................... 114 Figure 118 GXV3240 GS Market-Download .................................................................................. 115 Figure 119 GXV3240 GS Market - Installed ................................................................................... 116 Figure 120 GXV3240 Wi-Fi Connection ......................................................................................... 119 Figure 121 GXV3240 Bluetooth Settings ........................................................................................ 120 Figure 122 GXV3240 Search Bluetooth ......................................................................................... 121 Figure 123 GXV3240 Pair Bluetooth .............................................................................................. 121 Figure 124 GXV3240 Bluetooth Device Settings............................................................................ 122 Figure 125 GXV3240 Send File via Bluetooth ................................................................................ 123 Figure 126 GXV3240 Transmit File via Bluetooth .......................................................................... 123 Figure 127 GXV3240 External USB Drive Status........................................................................... 124 Figure 128 GXV3240 External SD Card Status .............................................................................. 125 Figure 129 GXV3240 System Settings ........................................................................................... 126 Figure 130 GXV3240 Google Play-Add Account............................................................................ 132 Figure 131 GXV3240 Desktop Widget-Account ............................................................................. 135 Figure 132 GXV3240 Web GUI-Login ............................................................................................ 136 Figure 133 GXV3240 Web GUI-Toolbar ......................................................................................... 137 Figure 134 GXV3240 Web GUI Status-Account Status ................................................................. 138 Figure 135 GXV3240 Web GUI Status-Network Status ................................................................. 139 Figure 136 GXV3240 Web GUI Status-System Info ...................................................................... 140 Figure 137 GXV3240 Web GUI Account -General Settings ........................................................... 141 Figure 138 GXV3240 Web GUI Account-Network Settings ........................................................... 143 Figure 139 GXV3240 Web GUI Account-SIP Settings ................................................................... 146 Figure 140 GXV3240 Web GUI Account- Codec Settings ............................................................. 149 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 IX x-PDFDivision GXV3240 User Manual Figure 141 GXV3240 Web GUI Account Call Settings ................................................................ 153 Figure 142 GXV3240 Web GUI-Advanced Settings ....................................................................... 156 Figure 143 GXV3240 Web GUI Advanced Settings-Call Features ................................................ 158 Figure 144 GXV3240 Web GUI Advanced Settings-Video Settings .............................................. 160 Figure 145 GXV3240 Web GUI Advanced Settings-Tone Generator ............................................ 161 Figure 146 GXV3240 Web GUI Advanced Settings-MPK General Settings .................................. 162 Figure 147 GXV3240 Web GUI Advanced Settings- MPK LCD Settings ...................................... 163 Figure 148 GXV3240 Web GUI Advanced Settings - MPK EXT Settings ..................................... 164 Figure 149 GXV3240 Web GUI Maintenance-Network Settings .................................................... 167 Figure 150 GXV3240 Web GUI Maintenance-Time Settings ......................................................... 168 Figure 151 GXV3240 Web GUI Maintenance-Web/SSH Access .................................................. 169 Figure 152 GXV3240 Web GUI Maintenance-Upgrade ................................................................. 171 Figure 153 GXV3240 Web GUI Maintenance-Syslog .................................................................... 174 Figure 154 GXV3240 Web GUI Maintenance-Logcat .................................................................... 175 Figure 155 GXV3240 Web GUI Maintenance Debug ................................................................... 176 Figure 156 GXV3240 Web GUI Maintenance-Language ............................................................... 177 Figure 157 GXV3240 Web GUI Maintenance-TR-069 ................................................................... 178 Figure 158 GXV3240 Web GUI Maintenance-Contacts ................................................................. 180 Figure 159 GXV3240 Web GUI Maintenance-LDAP Book ............................................................ 182 Figure 160 GXV3240 Web GUI Maintenance-Device Manager ..................................................... 184 Figure 161 HFTP Server Interface .................................................................................................. 188 Figure 162 HFTP Server Interface -Configure Dialog .................................................................... 189 Figure 163 Set HFTP Server Path .................................................................................................. 189 Figure 164 Confirm Changes .......................................................................................................... 189 Figure 165 Select Firmware File ..................................................................................................... 192 Figure 166 Set up Auto Update ...................................................................................................... 192 Figure 167 Set up Automatic Upgrade Rule ................................................................................... 192 Figure 168 Set up Firmware update Mode ..................................................................................... 192 Figure 169 Set up whether to Enable Option 66 Override Server .................................................. 193 Figure 170 Automatic Upgrade Setting........................................................................................... 193 Figure 171 Automatic Upgrade Rule Setting .................................................................................. 194 Figure 172 Upgrade Setting ............................................................................................................ 194 Figure 173 Set up Whether to Enable DHCP Option 66 Server .................................................... 194 Figure 174 Factory Reset ............................................................................................................... 195 Figure 175 Web GUI-Factory Reset ............................................................................................... 196 Figure 176 Web GUI-Confirm Factory Reset ................................................................................. 196 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 X x-PDFDivision GXV3240 User Manual CHANGE LOG Table of Tables Table 1GXV3240 Front View Icons .................................................................................................. 10 Table 2 GXV3240 Back View Icons .................................................................................................. 12 Table 3 GXV3240 Side View Ports ................................................................................................... 13 Table 4 GXV3240 Software Features ............................................................................................... 15 Table 5 GXV3240 Hardware Features ............................................................................................. 16 Table 6 GXV3240 Status Bar Icons .................................................................................................. 18 Table 7 GXV3240 Function Codes ................................................................................................... 65 Table 8 Users Access Permissions ................................................................................................ 137 Table 9 Status/Account Status Parameters .................................................................................... 138 Table 10 Status/Network Status Parameters ................................................................................. 139 Table 11 Status/System Info Parameters ....................................................................................... 140 Table 12 Account/General Settings Parameters ............................................................................ 141 Table 13 Account/Network Settings Parameters ............................................................................ 143 Table 14 Account/SIP Settings Parameters ................................................................................... 146 Table 15 Account/Codec Settings Parameters ............................................................................... 149 Table 16 Account/Call Settings Parameters ................................................................................... 153 Table 17 Advanced Settings/General Settings Parameters ........................................................... 156 Table 18 Advanced Settings/Call Features Parameters ................................................................ 158 Table 19 Advanced Settings/Video Settings Parameters ............................................................... 160 Table 20 Advanced Settings- Tone Generator Parameters ........................................................... 161 Table 21 Advanced Settings/ MPK General Settings Parameters ................................................. 162 Table 22 Advanced Settings/ MPK LCD Settings Parameters ....................................................... 163 Table 23 Advanced Settings/ MPK EXT Settings ParametersExtension board 1/2/3/4 ......... 165 Table 24 Maintenance/Network Settings Parameters .................................................................... 167 Table 25 Maintenance-Time Settings Parameters ......................................................................... 168 Table 26 Maintenance/ Web/SSH Access Parameters .................................................................. 169 Table 27 Maintenance/Upgrade Parameters .................................................................................. 171 Table 28 Maintenance/Syslog Parameters ..................................................................................... 174 Table 29 Maintenance/Logcat Parameters ..................................................................................... 175 Table 30 Maintenance/Debug Parameters ..................................................................................... 176 Table 31 Maintenance-Language Parameters ............................................................................... 177 Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 1 x-PDFDivision GXV3240 User Manual CHANGE LOG Table 32 Maintenance/TR-069 Parameters ................................................................................... 178 Table 33 Maintenance/Contacts Parameters ................................................................................. 180 Table 34 Maintenance/LDAP Book Parameters ............................................................................. 182 Table 35 Maintenance/Device Manager Parameters ..................................................................... 184 Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 2 x-PDFDivision GXV3240 User Manual CHANGE LOG CHANGE LOG This section introduces the latest version of GXV3240 and the new features. Only major new features or major document updates are listed here. FIRMWARE VERSION 1.0.0.11 This is the initial version. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 3 x-PDFDivision GXV3240 User Manual WELCOME WELCOME Thank you for purchasing Grandstream GXV3240 Enterprise Application Phone. GXV3240 is a collection of intelligent multimedia IP phone with epoch-making innovation. Featuring Android 4.2 and its vast number of 3rd party applications and loaded with multiple built-in applications as well as unprecedented power for advanced custom business applications development and personalization, the GXV3240 ranks top in the multimedia phone series in the modern age of the internet. This user manual is designed to help you to understand how to configure and manage the GXV3240 enterprise application phone including senior phone function settings and operatings, such as multi-party conferences. In order to help users to configure and manage GXV3240, the manual also introduces in detail how to install and upgrade this unit with ease. This manual is mainly suitable for users and administrator with certain network knowledge foundation. DOCUMENT GXV3240 QIG( Quick Installation Guide) Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 4 x-PDFDivision GXV3240 User Manual WELCOME The QIG manual is designed to help you understand how to configure and manage the GXV Enterprise Application Phone. The guide is included in the phone packaging box. GXV3240 User Manual The user manual help users to get to know phone features and it will explain how to fully utilize the phones voice calling features as well as explore all the built-in feature-rich applications. Get to know the latest electronic version of this user manual as well as for more information of GXV3240, please click here: http://www.grandstream.cn PRODUCT OVERVIEW GXV3240 represents the future of enterprise business telephones in modern internet age. Featuring Android 4.2 and its vast number of 3rd party applications, a 4.3" 480x272 capacitive touch screen TFT LCD, dual Gigabit network ports, integrated PoE+, WI-Fi and Bluetooth. The GXV3240 delivers superior HD audio quality, leading edge telephony features, integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning. Built with advanced security protection for privacy, this enterprise application phone also features broad interoperability with most 3rd party SIP based devices, IP PBX and major IMS platforms. The GXV3240 is an innovative smart desk phone loaded with tremendous value for Web-integrated business communications as well as unprecedented power for advanced custom business Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 5 x-PDFDivision GXV3240 User Manual WELCOME applications development and personalization. This unique product is distinguished in a special class of its own. Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning:
Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and void the manufacturer warranty. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. RF Exposure Information (SAR) This device is designed and manufactured not to be exceeded the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate
(SAR), and the SAR limit set by FCC is 1.6 W/kg. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 6 x-PDFDivision GXV3240 User Manual WELCOME This device is complied with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1992, and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. This device has been tested, and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body. RF exposure compliance with any body-worn accessory, which contains metal, was not tested and certified, and use such body-worn accessory should be avoided. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. HerebyGrandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC This document is subject to change without notice. The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support FEATURE HIGHLIGHTS 4.3" 480x272 pixel 5-point capacitive touch screen TFT LCD with multiple screen design;
1 million pixel built-in camera and Wi-Fi;
6 independent SIP accounts with up to 6 corresponding lines that could toggle among multiple calls. Advanced call functions like 6-way audio conference and 3-way video conference. HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance;
Support Android 4.2 and the vast number of 3rd party Android applications, advanced SDK toolkit for custom business application development and deployment control;
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 7 x-PDFDivision GXV3240 User Manual WELCOME Phonebook with up to 1000 contacts both enterprise and personal, call history with up to 1000 records;
Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, dual USB, SD, Mini HDMI, EHS (Electronic Hook-Switch) with Plantronics headsets;
NAT-T enables the phone being the Plug and Play device;
Automated provisioning using TR-069 or encrypted XML configuration file;
Support SRTP/TLS/HTTPS for advanced security and privacy protection among senior enterprise managers. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 8 x-PDFDivision GXV3240 User Manual INSTALLATION INSTALLATION EQUIPMENT PACKAGING Open the package and check all the accessories, this GXV3240 package contains:
One(1 ) Main CaseIncluding the phone stand One(1) handset One(1) Phone Cord One(1) 12V DC Power Adapter One(1) Ethernet Cable One(1) Wall Mount One(1) Screen Wiping Cloth One(1) Quick Installation Guide PRODUCT APPEARANCE FRONT VIEW Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 9 x-PDFDivision GXV3240 User Manual INSTALLATION Figure 1 GXV3240 Main Case and Extension Board Table 1GXV3240 Front View Icons No Icon Name Description
. 1 Front Camera 1 million pixel adjustable camera for video call and taking photos. 2 LED Indicator Red & Green message waiting indicator LED used to indicate the current state of the unit. It could notify the users with the current status of the phone. 3 4 5 6 7 Phonebook Shortcut key to enter the phonebook. Icon Delete Icon Deleted the entered words. Menu Icon Display the operating menu of the current screen. Back Icon Back to the previous menu. Home Icon Display the main screen desktop. Long press the icon for 2 seconds to enter Applications interface. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 10 x-PDFDivision GXV3240 User Manual INSTALLATION 8 9 10 11 12 13 14 15 16 17 18 19 Mute Icon Turn On/Off Mute. Headset Icon Switch between handset mode and headset mode in an active call. SMS Icon Shortcut key to enter SMS box. Call Hold Icon Enable Call Hold function. Multi-conf Icon Initiate multiparty conference. Call Forward Forward a call to another number. Icon Send Icon Press it after inputting the number you would like to dial. Hands-free Switch between hands-free mode and handset mode in an active Icon call. Volume Icon Adjust call volume and media volume. Keypad Input numbers. Handset Answer/Hang up the phone. Extension Board LCD Display the info like names and numbers of the corresponding multi-function buttons. 20 Multi-function Press to realize a variety of call features like speed dials or BLF. 21 22 23 Icon LCD Capacitive touch screen, support multi-touch and displays GUI. Page Up Icon Page forward. Page Down Page Backward. Icon MAIN CASE INTERFACE 9 Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 2 11 x-PDFDivision GXV3240 User Manual INSTALLATION Figure 2 GXV3240 Main Case-Back View Table 2 GXV3240 Back View Icons No. Name Specification 1 USB Port Connect to USB device. Note: Supports no USB keyboard or mouse device temporary. i.e., users could insert USB drive as well as USB Wi-Fi. Handset Port Connect handset. RJ9 Headset Port Connect headsets. LAN Port PC Port Power Jack 10/100/1000Mbps Ethernet port connect to LAN. It supports PoE. 10/100/1000Mbps Ethernet port connect to PC. 12V/5A Power Jack used to connect the power adapter. Extension Port Connect the extension board. Side Joint Connect USB drive, SD card, 3.5mm headset and Mini HDMI cable. Refer to figure 3 for more details. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 12 2 3 4 5 6 7 8 x-PDFDivision GXV3240 User Manual 9 10 Connector Plate Phone Stand INSTALLATION Connect and fasten the extension board and the main case. Adjust the angle the phone locates on the desk. Figure 3 GXV3240 Main Case-Side View Table 3 GXV3240 Side View Ports 1 2 SD Port Connect SD storage device. Mini HDMI Port Connect the display device that supports HDMI. CONNECTING YOUR PHONE Follow the steps below to connect your GXV3240:
1. Connect the handset and the main case with the phone cord;
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 13 x-PDFDivision GXV3240 User Manual INSTALLATION 2. Connect one end of the cable to the LAN port of the phone and the other end to the external network port (the port in the office or at home);
3. Connect the power adapter to the power jack of the phone and power the device. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 14 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 GETTING TO KNOW GXV3240 SOFTWARE FEATURES Table 4 GXV3240 Software Features Features Description Lines 6 lines with up to 6 independent SIP accounts. Protocols and SIP RFC3261TCP/IP/UDPRTP/RTCPHTTP/HTTPSARPICMPDNSA record Standards SRV and NAPTRDHCPPPPoESSHTFTPNTPSTUNSIMPLELLDP-MED, LDAP, 802.1xTR-069, TLS, SRTP Graphic Display 4.3 5-point resistive touch screen LCD with 480 x 272 resolution, multiple screen design. Feature Keys 14 function keys for HOLD, FORWARD,CONF,VOICEMAIL,PHONEBOOK,SEND/REDIAL,MUTE,HEADSET,V OLUME+ and VOLUME -, BACKSPACE, , MENU, HOME ,BACK. Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Wi-Fi (802.11b/g/n) and Bluetooth. Upgrade and Mass provisioning using TR-069 remote management and batch deployment or XML configuration file, firmware upgrade via TFTP/HTTP/HTTPS. Provisioning Support Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS. Applications Allow various Android 4.2 compliant applications to be developed, downloaded and Deployment run. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 15 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 HD Audio Telephony HD handset and speakerphone with support for wideband audio. Support for G.729A/B, G.711u/a-law, G.722 (wide-band), G.726-32, iLBC, Opus, Inband DTMF and outband DTMF (via in audio, via RFC2833, or via SIP INFO). Hold, mute, transfer, park/pickup, shared-call-appearance
(SCA)/bridged-line-appearance (BLA),Auto dial when offhook, Auto Answer, CTD, Features downloadable phone book (XML, LDAP), call log ( up to 1000 records), XML custom screen, flexible dial plan, personalized music ringtones, ring-back tone and call waiting tone, server redundancy and fail-over. Skype, Microsoft LYNC, Web browser, Adobe Flash, Facebook, Twitter, YouTube, news/weather/stock, Internet Radio, alarm clock, BlueTooth, API/SDK, and etc. Sample Applications Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES encrypted configuration file, SRTP and TLS call Encryption, 802.1x media access control. HARDWARE FEATURES Table 5 GXV3240 Hardware Features Features Description Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Auxiliary Interface Wi-Fi (802.11b/g/n) and Bluetooth. Supports one USB port up to 32G capacity and SD port, EHS, RJ9 headset connector port. LCD Display 4.3 5-point resistive touch screen LCD with 480 x 272 resolution Appearance Black, 26 buttons Temperature Operating Temperature: 32104oF / 040oC Storing Temperature: 14 - 140oF / -10 - 60oC Humidity 10-90% (non-condensing) Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 16 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 Compliance FCC: Part 15CFR47Class B UL 60950 (Power Adaptor) CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3EN60950-1, RoHS C-TICK: AS/NZS CISPR22 Class BAS/NZS CISPR24 USING THE MESSAGE WAITING INDICATOR The GXV3240 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table. Color LED Status Description Figure 4 GXV3240 MWI LED Status Fast Flashing Incoming call (including calls when conferencing and when phone is busy) Solid Calling, Talking ,Conferencing Slow Flashing Call on hold Flashing Unhandled events. Including missed call (s), New voicemail (s), New SIP Message (s). Solid High memory usage, maximum message number, full contacts storage. Red
&Green Close the phone screen then enable the screensaver. Solid Red&
Green Upgrading Fast Flashing None OFF Normal Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 17 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 MANAGING STATUS BAR The GXV3240 status bar is located on the top of the screen to indicate the current status of the phone. Please refer to Table 6 below. Table 6 GXV3240 Status Bar Icons Icon Description Network is connected. Trying to connect to network. Network disconnected. Handset. Missed call. One line is in active. Using Speaker for calls. RJ9 headset is connected Using RJ9 headset for calls. Wi-Fi is enabled and connected. Bluetooth is enabled. Downloading file via Bluetooth (Dynamic). Bluetooth has been plugged in. Using Bluetooth headset for calls. The alarm is enabled. DND is enabled. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 18 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 Mute is enabled. Speaker silent is turned off. SD Card is inserted. SD Card space or USB drive is full. USB flash drive is inserted. Downloading. Updating Application. Calendar event. Unread voicemail. Calls from blacklist. Camera disabled. Full contacts storage. Connected to HIMI display device. Maximum message number. New SMS. Power the phone with PoE. ONSCREEN KEYBOARD The GXV3240 onscreen keyboard can be activated by tapping on an input field. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 19 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 ENGLISH INPUT METHOD The default English keyboard is shown in figure 5. It supports multinational language input. Tap on icon to switch input method. Figure 5 GXV3240 English Keyboard When using English input method, to switch between uppercase and lowercase input, tap on
. Figure 6 GXV3240 English Keyboard-Uppercase CHINESE KEYBOARD GXV3240 currently does not support Chinese input method, users can download and install compatible input method and use if need the Chinese keyboard. NUMBER AND SYMBOLS To input number and symbols, tap on to switch the mode and tap on to go to Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 20 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 another input interface for more symbols. Figure 7 GXV3240 English Input Method-Numbers and Symbols Figure 8 GXV3240 English Input Method-More Numbers and Symbols DESKTOP GXV3240 has multiple screens manipulating with horizontal slip gestures. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 21 x-PDFDivision GXV3240 User Manual GETTING TO KNOW GXV3240 Figure 9 GXV3240 Multi-screens Widgets: GXV3240 supports tools and apps like weather forecast, Clock, RSS News, and etc. Status Bar: The Status Bar shows the current system time and phone status with notification icons like connectivity, DND, calling, etc. Refer to chapter Status Icons for more details. MENU icon. Tap to access the main menu. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 22 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH ASSISTIVE TOUCH GXV3240 screen supports multi-touch in full screen, users could operate the GXV3240 with touch or drag gestures. USING TOUCHSCREEN Figure 10 GXV3240 Finger Gestures Use your fingers to operate the following gestures on the GXV3240 as shown in figure 10:
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 23 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH Tap: Briefly touch surface with fingertip once to initiate the menu, options or applications. Long PressTouch the app for extended period of time for 2 seconds bring up operation options. Flick and SlideTouch surface with one finger and slide over surface down to open the pull-down menu, slide over surface leftright or up without losing contact to page up or make some delete operations. Press and Drag: Press the item and move it by dragging the finger up and down, left and right. Zoom In/Zoom Out: Touch surface with two fingers and bring them closer together to zoom out, Touch surface with two fingers and move them apart to zoom in. Double TapRapidly touch surface twice with the fingertip to rearrange the zoomed page to fit the screen when viewing photos or WebPages. SHORTCUT KEYS GXV3240 supports shortcuts for some special operation like Screenshots, Factory Reset, Upgrade and Security. Screenshot: Press the Backspace button and the Menu button in the meanwhile, the screenshot file will be saved automatically in the screenshot folder under sdcard. Factory Reset: When the MWI LED goes off for the first time after the phone is powered, press the numeric key 1 and 9 in the meanwhile, remove your finger from the button when the indicator is on again. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 24 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH SD Card Upgrade: When the MWI LED goes off for the first time after the phone is powered, press the hardkeys * and # in the meanwhile, remove your finger from the button when the indicator is on again. Android Security Mode: Long press the after rebooted the phone. Security Mode: When the phone displays the second GRANDSTREAM pattern after powered, long press the menu button until the desktop appears to access the security mode. MANAGING STATUS BAR The GXV3240 status bar is located on the top of the screen. Touch the bar and slowly drag it down to display the full status list. Once the status bar is opened, users could view Notifications and System Settings. Figure 11 GXV3240 Open Status Bar The Notifications in the Status Bar is as shown in figure below. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 25 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH Figure 12 GXV3240 Status Bar-Notification Click on the Clear All button on the upper right corner to clear all the notification messages. Click a notification message to view the details. Slide a notification message to left or right to delete it. The System Settings in the Status bar is shown below:
DND On/Off Mute On/Off Bluetooth On/Off Wi-Fi On/Off Brightness Media Channel Tab Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 Screen Off Handset Switch 26 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH Figure 13 GXV3240 Status Bar-System Settings Tap on the corresponding icon on the top of the screen to quick turn on/off the applications. Drag the seekbar behind the icon to adjust LCD brightness. Click to select Media Channels to switch default media channel. NOTE:
Handset mode is mainly used to control the audio path or GXV3240 dial-up when using the third party applications. Such third party applications often need to use media channels. Handset mode currently supports three options:
Enable: The default mode. When pick up the handset, the voice will come through the handset pathways and at the same time enable the default call interface of GXV3240. Disable: Once the handset is disabled, when running the third party applications, the voice will come through the handset pathways when users pick up the handset, but the default call interface won't be enabled and users could also hear the dial tone. The audio path would automatically switch to the speaker after being hanged up. In this mode, even if there is no third party application running on GXV3240, the dial-up interface wont be enabled automatically if users pick up the handset. But the user can realize it by pressing the speaker button. Automatic: In this mode, GXV3240 will at first automatically detect whether the audio channel has been occupied by a third party application. If has, then
"disable" mode will be activated automatically, if not, keep the "enable" model. Please note that third party programs to run will take up the audio channel. If the audio channel is occupied by a third party programs, GXV3240 will save "enable"
mode. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 27 x-PDFDivision GXV3240 User Manual DESKTOP MENU ASSISTIVE TOUCH When the GXV3240 is running on idle screen, press the Menu button to enter the menu. See figure 14. Figure 14 GXV3240 Idle Screen Menu Wallpaper: Edit the idle screen wallpaper. Preview: Add, delete and edit desktop. Edit Widgets: Users could add widgets on the desktop. Folder: Users could add new folders on the desktop. Thread Manager: Turn off applications, clean the memory and application management. System Settings: Access Settings to set features like Account, Network, Display, ect. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 28 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH SWITCH DESKTOPS Press finger slightly in free space of the screen and fast slide left or right, users can switch between different desktops. Figure 15 GXV3240 Switch Desktops EDIT DESKTOP Tap on the Menu button to open the menu, select Preview to access the interface as shown in figure 16. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 29 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH Figure 16 GXV3240 Edit Desktop Add Desktop: Click on the screen to add a new desktop. Users could add up to 9 desktops. Delete Desktop: Click on the upper right corner of the blank desktop to delete it. The desktop with widgets and shortcuts on it is undeletable. Set up Home Screen Desktop: Tap on the icon on the middle bottom of one screen you would like to set as the home desktop, when the icon turns to
, it indicates the current screen has been set as the home desktop successfully. ADDING AN APP TO DESKTOP Users could add shortcuts of the commonly used applications to the desktop to make the operation more convenient. Follow the steps below:
1. Tap on the Menu button to access the menu. 2. Press the selected icon for seconds until it could move with the finger. The interface will display "Move to Desktop" prompt below the screen. See figure 17. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 30 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH Figure 17 GXV3240 Add App to Desktop ADDING AN ITEM TO DESKTOP Users could add commonly-used items (Weather Forecast, RSS News, etc.) to the desktop. Follow the steps below:
1. Tap on the Menu button and click Edit Widgets in the pop-up menu to bring out a list of options as shown in figure 18. Figure 18 GXV3240 Edit Widgets Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 31 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH 2. Tap and press the shortcut or widget you would like to add and drag it to the desktop you want to put on. Note:
1. Please ensure that there is enough space in the desktop when adding widget. 2. Users may need to select the specific items before add them to the desktop. i.e., browser, bookmark, star-labeled contact, photos, ect. MANAGING DESKTOP APPS AND ITEMS All the GXV3240 apps/items can be accessed / /removed. Some apps support size editing. Take Clock as an example in the following chapter. OPENING AN APP Tap on Clock icon to access the interface as shown in figure 19. Users could edit Clock after accessing it. Figure 19 GXV3240 Clock Interface Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 32 x-PDFDivision GXV3240 User Manual MOVING AN APP ASSISTIVE TOUCH Touch and hold the Clock icon, when the icon begins to float, drag it to any desktop with free space. Figure 20 GXV3240 Move Clock to Desktop REMOVING AN APP Touch and hold the Clock icon when the Recycle Bin icon displayed on the bottom as shown in figure 21, drag the widget to the Recycle Bin, when the item gets close to the Recycle Bin, it will turn red. Now lift your finger to release. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 33 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH Figure 21 GXV3240 Remove Clock from Desktop EDITING APP SIZE Users could set the size of some apps such as Calendar, Clock, Bookmark, ect. Long press these widgets to bring out the blue frame as shown in figure 22. Adjust the widget size by dragging the frame. Figure 22 GXV3240 Edit Clock Size Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 34 x-PDFDivision GXV3240 User Manual MANAGING APPS ASSISTIVE TOUCH Tap on the Menu button and select Thread Manager to access the Application interface, as shown in figure 23 below:
Figure 23 GXV3240 Application Interface Slide up/down to view the running apps list on the left. Press on one app and slide left/right to close it. Click the app to access its detailed interface. Tap on the button to clear all the running apps. Tap on Application button to access the corresponding interface. Refer to chapter Applications for more details. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 35 x-PDFDivision GXV3240 User Manual ASSISTIVE TOUCH EDITING WALLPAPER Long press the screen for 2 seconds or press the Menu button to access Wallpaper. See figure 24. Figure 24 GXV3240 Choose Wallpaper Wallpapers: To open a list of sample wallpapers embedded in the GXV3240. Slide to left/right to view and choose wallpaper. Live Wallpapers: To open a list of animated wallpapers embedded in the GXV3240; Slide to up/down and tap on one wallpaper to preview; Tap on Set Wallpaper to confirm the selection. Gallery: To enter gallery and then tap on the photos to preview, top on OK on the upper right corner of the screen to confirm selection. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 36 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS MAKING PHONE CALLS ACCOUNT GXV3240 supports up to 6 independent SIP, 6 lines. Users need to register their own accounts to the SIP server to make calls via the account. GXV3240 is equipped with an IPVideoTalk account for users. The registered account icon is highlighted in green, as shown in figure 25 below:
Figure 25 GXV3240 Registered Account Status Note:
When the account is registered to the Broadsoft server and the SCA is on, the account icon is in blue background. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 37 x-PDFDivision GXV3240 User Manual MAKING A CALL MAKING PHONE CALLS Once the account is successfully registered, users could use the following ways to make a call. Take the handset off hook. Select the account on the desktop;
Tap on the icon on the bottom of the desktop;
Click the Call icon in the main menu or the shortcut icon on the desktop. Click the hardkey
. The GXV3240 Call interface is as follows:
Figure 26 GXV3240 Call Interface DIRECT DIALING 1. Enter the call Interface by selecting one of the four ways mentioned above. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 38 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 2. Press the account button to select account, the selected account is in grey background. 3. Enter the necessary digits on the keypad. 4. Press the button to make audio call or press the button to make video call. Note:
GXV3240 would sent out a call automatically after waiting for 4 seconds, the user can log in the Web page to set up No Key Enter Timeout. GXV3240 allows users to configure the "#" key as the "Send" key. If users need to cancel this setting, please log in the built-in Web page to set the parameter "use #
as the dial key" to "No". REDIAL Redial is to dial the last dialed-out number. It is only available when the call log exists. 1. Take the handset off hook, press the Hold button or Headset button; users would hear the dial tone. 2. Press the button # to dial the last dialed-out number automatically. CONTACTS 1. Access the Contacts by tapping on the onscreen Menu icon->Contacts icon
, or tap on the icon in the fixed area on the bottom of the desktop. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 39 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 2. Navigate to the contacts by sliding up/down on the screen;
Figure 27 GXV3240 View Contacts 3. Tap on the dial key to dial the corresponding contact. CALL HISTORY 1. Access the Call History by tapping on the onscreen Menu icon->Call History icon
, or tap on the icon in the fixed area on the bottom of the desktop. 2. Navigate to the contacts by sliding up/down on the screen;
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 40 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 28 GXV3240 Call History 3. Press the entry to dial out directly. Note For redialling, the phone will use the account that was used to call the last number. DIRECT IP CALL Direct IP Call allows the GXV3240 to talk to another VoIP phone without SIP proxy. Direct IP calls can be made between two phones if:
Both phones have public IP addresses; or Both phones are on the same LAN/VPN using private or public IP addresses; or Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, please follow the steps below:
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 41 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 1. Enter call screen on GXV3240;
2. Set the call mode to "IP Call";
3. Input the target IP address. i.e., if the target IP address is 192.168.124.123 and the port is 5062, input the following: 192*168*124*123#5062 Figure 29 GXV3240 Call Interface-Input IP Address Select Audio Call or Video Call to dial out. ANSWERING A CALL SINGLE INCOMING CALL When the GXV3240 is running on idle screen, It would display the ringing screen when rings. See figure 30. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 42 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 30 GXV3240 Single Incoming Call When the phone rings, users could use the handset or press the button to answer the call, or refuse the call by pressing the button
. The ringing screen is as follows if it is a video call. Figure 31 GXV3240 Incoming Video Call-Ring Interface Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 43 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Users could use the handset or press the button to answer the call via audio, or press the button to answer the video call. Users could refuse to answer the call by pressing the button
. Off hook the handset will answer the call automatically. MULTIPLE INCOMING CALL When there is another incoming call during an active call, you will hear a call waiting tone, with the account bar on the left screen displaying the caller name and ID (see Figure 32). And a pop-up dialog will display the details as shown below. Figure 32 GXV3240 Multiple Incoming Calls- Ring Interface Users could press the new incoming call button on the left to switch to the call screen to view details. This operation would not affect the current active call. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 44 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS If users click the button or the button
(Only available when there is a video call) to answer the new incoming call, the previous call would be put on hold automatically. If users click the button to refuse the new incoming call, the LCD will go back to the talking screen, while the active call would not be interrupted. ACTIVE CALL CALL HOLD AND CALL RESUME CALL HOLD During the active call, press the hardkey HOLD to put the current call on hold. Users could then make or answer a new call. It shows as follows:
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 45 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 33 GXV3240 Call on Hold RESUME TO CALL If the active call is on hold, users could press the Unhold button to resume call or tap on the button to hang up the call. CALL RECORD Users could save the call conversations to the GXV3240 by recording during an active call. You can listen to the recordings from Recorder, please refer to the chapter Recorder for details. 1. Tap on More-> Start Recording when get through. As shown in the figure 34 below:
Figure 34 GXV3240 Call Record-More 2. Tap on Stop Recording to cancel recording. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 46 x-PDFDivision GXV3240 User Manual MUTE MAKING PHONE CALLS 1. During an active call, press the Mute button to mute the call. This operation would disable the other party to hear his own voice. As shown figure 35 below:
Figure 35 GXV3240 Call Mute 2. Press the Unmute button to cancel mute. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 47 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS VOICE CHANNEL SWITCH Figure 36 GXV3240 Call Interface 1. Press the hardkey to switch to Headset mode; Off hook to switch to Handset mode;Press the hardkey to switch to Speaker mode. 2. When the user is speaking via one voice channel during an acticve call, press again the corresponding button of this voice channel to hang up the phone. Figure 37 shows speak via headset. Figure 37 GXV3240 Speak via headset Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 48 x-PDFDivision GXV3240 User Manual HANDSET MAKING PHONE CALLS The GXV3240 allows users to answer/make calls via handset, press the Hook or the switching key to end the call. Follow the steps in chapter VOICE CHANNEL SWITCH to switch in an active call. ENABLE/DISABLE SPEAKER Follow the steps in chapter VOICE CHANNEL SWITCH to switch the voice channel to speaker. Switch to other channels if not using the speaker. BLUETOOTH When the phone is connected to the Bluetooth headset, users could switch to speak via the Bluetooth headset in an active call. Refer to the chapter Bluetooth to learn how to turn on and pair the Bluetooth headset. EHS HEADSET When the GXV3240 is connected to EHS headset, users could speak via switching to the headset in an active call. When hung up the EHS Headset, the phone will automatically switch to the handset. Follow the steps in VOICE CHANNEL SWITCH if need to use EHS again. Note:
Insert the EHS to the headset interface of the back phone, users also need to login the Web page, go to Maintenance Device Manager to set the headset type to Plantronics EHS or jabra EHS then reboot the phone to make changes take effect. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 49 x-PDFDivision GXV3240 User Manual RJ9 HEADSET MAKING PHONE CALLS When the phone is connected to RJ9 headset, users could speak via switching to the headset in an active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels. 3.5MM HEADSET When the phone is connected to 3.5mm headset, users could speak via switching to the headset in an active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels. DND When DND is on, all the calls to the registered accounts will be blocked automatically and all the incoming calls will not ring, and the status bar would display icon
. Follow the steps below to turn on/off DND, 1. Hold the screen at the top of the status bar, drag and drop down to open the status bar. 2. Enter the System Settings page as shown in figure 37 below. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 50 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 38 GXV3240 Drop-down Status Bar-System Settings 3. Touch the DND icon to turn it on/off. The icon indicates the DND is on; tap the DND icon again, indicates DND is off. Note:
When DND is on, the active call will not be affected, all the calls after to the registered accounts will be blocked. When DND is on, the incoming calls to the GXV3240 will not be saved in the call history but in the blacklist. MISSED CALLS A pop-up dialog will remind users if there is a missed call, close it by clicking the X in the upper-right corner of the dialog. Users could tap on the missed call to view all the call records of a certain missed call. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 51 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 39 GXV3240 Missed Calls Remind Interface CALL TRANSFER Call transfer is to transfer one call to another call. Call transfer including blind transfer and attended transfer according to different situations. For example, if user A wants to transfer the call with user B to user C, blind transfer or attended transfer is optional. Note:
Step 4 and step 5 in call transfer will vary due to different server configurations. The above steps are concluded according to the Grandstream server products. BLIND TRANSFER 1. User A and user B are in an active call. 2. User A tap on the hardkey TRANSFER to bring up the transfer screen. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 52 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 40 GXV3240 Transfer-Blind Transfer 3. Set the transfer mode to Blind .The default mode is Blind. 4. Enter the digits and press the SEND to transfer the call with user B to User C. When user Cs phone rings, the phone interface of user A is shown in figure 43. If user C answers the call, user A will automatically go back to the idle screen, which indicates the successful transfer. Figure 41 GXV3240 Transferring-Blind Transfer Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 53 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 5. User Cs phone will ring, the phone with CID function will display user Bs number on screen as the caller. Note:
If inputted the wrong digits, press the button to delete the digit one by one, or long press the button to empty all digits. Users could tap on Back icon to go back to the active call interface if wants to cancel transfer. ATTENDED TRANSFER There are two ways of attended transfer: Call Forward and Call Transfer. CALL TRANSFER 1. User A and user B are in an active call. 2. User A presses the button to add a new line with user C. The call with user B will be automatically put on hold. 3. User C answers the phone to set up the line with user A 4. User A taps on the hardkey TRANSFER to bring up the transfer screen. The line with user B will be displayed on screen. 5. User A sets the transfer mode to Attended then choose to display user Bs number, the call will be transferred to user C. User B and user C could talk directly via the phone. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 54 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 42 GXV3240 Transfer -Attended Transfer CALL FORWARD 1. User A and user B are in an active call. User A taps on the hardkey TRANSFER to bring up the transfer screen. 2. Select the Transfer mode. As shown in figure 42. Figure 43 GXV3240 Call Forward-Select Forward Mode 3. Input digits and then press the Send soft key. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 55 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 4. Users will hear the ringback tone and see the prompt as shown in figure 46. Hang up the phone to transfer the call to the third party C automatically; press the Cancel button will cancel the transfer. Figure 44 GXV3240 Call Forward -Transferring 5. User A could press the Transfer button to forward the call to user C. Tap on Split to establish line with the third patty, while user B will be put on hold. Figure 45 GXV3240 Call Forward-Split Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 56 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 6-WAY CONFERENCE The GXV3240 supports up to 6-way conferencing. INITIATE CONFERENCE During an active call, tap on the hardkey CONF to bring up the conference screen; users could also press Conf button in the main menu or on the desktop when the phone is running on idle. Figure 46 GXV3240 Conference Interface User A (Host) taps on any one button to start adding party in conference. See figure 45. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 57 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 47 GXV3240 Manually Add Party to Conference As Figure 47 shows, users could manually select a party, enter digits and then tap on the Invite icon, or select the active line (including on hold line or active line
) to add to the conference. Figure 48 GXV3240 Invite Party to Conference Repeat the above steps to add more parties in. The following figure 48 shows a 3-way conference established. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 58 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 49 GXV3240 3-way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from the conference, the host could tap on on the upper right corner of the headshot image of the corresponding party then the party will be disconnected. END CONFERENCE To end the conference, the host could tap on to disconnect all the parties from the conference. If the remote party hangs up the call itself, it will be disconnected from the conference but other parties on GXV3240 will stay in the existed conference. HOLD & RESUME CONFERENCE During the conference, the host could tap on the Hold button to hold the calls with all parties. If the remote parties press the Hold button can only hold his own call to the conference. GXV3240 also supports automatic conference. When GXV3240 have 1 or more active calls, users could add all parties to conference. Go to the Web page and Tap on Advanced Settings - > Call Features> Auto Conference, check "Yes" and save the change. When GXV3240 have two or more roads on phone, just tap on MoreConf to connect all the current lines to the conference. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 59 x-PDFDivision GXV3240 User Manual Note:
MAKING PHONE CALLS For 4-way conference and 5-way conference, PCMA, PCMU, G722, Ilbc/G726-32 are the supported codec in current firmware version. In a 3-way conference, the host hangs up the phone will end this conference. If the host want the other two roads to stay in the conference after the host hangs up, Login the Web Page and go to Account - > Call Settings >
Transfer on 3 way conference Hangup, check "Yes" and save the change. MPK User could login the Web page and go to Advanced Settings->MPK LCD Settings or tap on Menu MPK to configure it. 1. Open MPK, tap on on the upper right corner to access Add Number page. Tap on to add number. As shown in figure 50. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 60 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 50 GXV3240 Add MPK Number Figure 51 GXV3240 MPK Number List 2. Users could also add number directly from Contacts. See figure 51 below. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 61 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 52 GXV3240 Add Number from Contacts 3. The MPK screen is shown in figure 52 after added numbers. Figure 53 GXV3240 MPK Number Interface VOICEMAIL When there is a new voicemail, voice mail icon will show up as a notification in the status bar. Users could login the Web page and go to Account Settings->Basic Settings or Settings->Advanced Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 62 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Settings->Account to configure the voicemail access number. Figure 53 shows the Account Settings filed. Figure 54 GXV3240 Advanced Settings-Account Follow the steps below to read the voicemail:
1. Press the hardkey VOICEMAIL to access the voicemail box. As shown in figure 54. Figure 55 GXV3240 Read Voicemail 2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for the message retrieval process. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 63 x-PDFDivision GXV3240 User Manual SCA MAKING PHONE CALLS GXV3240 supports SCA on the BroadSoft platform. This feature allows SCA members to share the SIP lines and provides the condition monitoring of the shared line (idle, activation, calls, maintain). When a member of the SCA group calls, all the members of the SCA will get the ringing and can answer the phone individually. When a member of SCA group is answering the phone or making an outgoing call, the red indicators of other members keeps on, other members can't call via until the line being released or hold. (Except enable multiple calls on the server). When there is an active call, there are two types of call hold: public call hold and private call hold. When a member of a SCA enables public call hold, yellow indicators of other members are flashing, They hey could answer the phone while set up their own extensions busy at the same time. Nevertheless, if the phone is set to private, the red indicators of other members in the group would not flash. Users need to register their accounts to the the SCA group. In addition; the user can enable and configure SCA options via GXV3240 or go to the web page. There are 2 ways. Enable SCA via GXV3240.Go to Settings->Custom Account Settings (Select an account) ->Shared Account; or enable SCA via the web page, go to Account ->SIP Settings->Enable SCA and click Yes. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 64 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS Figure 56 GXV3240 SCA Settings via LCD Figure 57 GXV3240 SCA Setting via Web GUI ACTIVATE CALL FEATURES GXV3240 supports traditional and advanced call features, including CID, Display Callers name, call transfer, ect. Login the Web page and go to Account->Call Settings and select Yes in the checkbox behind the option Activate Call Features then use the following codes to realize synchronized settings on the corresponding web page. Table 7 GXV3240 Function Codes No. Code Feature 1 2 3
*01 Select the preferred codec used for the call. (One-time Only)
*02
*16 Dial *01 Force the unique codec used for the call. Dial *02 Force SRTP used for the call. Dial *16 Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 65 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 4 5 6 7 8 9 10
*17 Disable SRTP Dial *17
*18
*19 Enable SRTP(One-time Only) Dial *18 Disable SRTP(One-time Only) Dial *19
*30 Anonymous Call(For all subsequent calls) Dial *30
*31 Cancel Anonymous(For all subsequent calls) Dial *31 Call Waiting(For all subsequent calls) Dial *50 Disable Call Waiting(For all subsequent calls) Dial *51
*50
*51 11
*67 Selective Anonymous Call (Current Call) Dial *67+Phone/Ext. Number Dial 12
*70 Disable Call Waiting(For all subsequent calls) Dial *70+Phone/Ext. Number Dial 13
*71 Enable Call Waiting(For all subsequent calls) Dial *77+Phone/Ext. Number Dial 14
*72 Unconditional Call Forward: Set up unconditional call forward Dial *72 + Phone/Ext. Number. Dial 15 16 17
*73 Cnacel Unconditional Call Forward: Cancel unconditional call forward Dial *73
*74 Enable paging mode directly when dialing up Dial *74
*82 Selective Cancel Anonymous Call (Current Call) Dial *82+Phone/Ext. Number Dial Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 66 x-PDFDivision GXV3240 User Manual MAKING PHONE CALLS 18
*83 Force the audio calling used for the call. Dial *83 19
*84 Force the video calling used for the call. Dial *84 20
*90 Busy Call Forward: Set up busy call forward Dial *90 + Phone/Ext. Number. Dial 21 22
*91 Cancel Busy Call Forward: Cancel busy call forward Dial*91
*92 Delayed Call Forward: Set up delayed call forward Dial *92 + Phone/Ext. Number. Dial 23
*93 Cancel Delayed Call Forward: Cancel busy call forward Dial*93 Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 67 x-PDFDivision GXV3240 User Manual CONTACTS CONTACTS GXV3240 Contacts helps users to easily record friends or colleagues phone numbers and the related information. Users can add contacts on the phone or import contacts from external devices as well as download contacts from the server. Edit Contact. Tap on the hardkey or tap on on the desktop or in the main menu, or tap on at the bottom of the desktop. The Contacts Screen shows as follows:
Contacts Favorites Groups Add Contact Search Contact More Options Make Call Send SMS 68 Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 x-PDFDivision GXV3240 User Manual CONTACTS Figure 58 GXV3240 View Contacts Contacts: Tap on the icon to view all contacts. Favorites: Tap on the icon to view the marked favorite contact. There are two ways to add contacts to favorites. Tap on the contact to access Contact Details screen, touch on the upper right corner. The icon shows in golden background indicates added successfully, click again to cancel adding. Long press the contact to access the Contacts screen, select Add/Remove from favorite on the upper right corner of the menu. Groups. Tap on the icon to view groups. Users could divide the contacts into groups for convenient search. Make calls .Tap on the contact you would like to call;
Send SMS. Tap on the contact you would like to send message to;
State Bar: Tap on the corresponding icons to add/deletesearch, import/ export contacts. Contact Details: Tap the contact you would like to view to view the details. ADD CONTACT DIRECT ADD 1. Tap on the button to access New Contact page. See figure 58. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 69 x-PDFDivision GXV3240 User Manual CONTACTS Figure 59 GXV3240 Add New Contact 2. Enter contact information. Choose the account on the left of the Phone field to dial out this number. 3. Click OK to save the contact information. BATCH IMPORT Import allows users to batch import contact. The phonebook forma that complies with the import requirements should be saved to the local storage devices like SD card/USB flash drive, ect. 1. Tap on on the Contacts page and select Import to bring out the Import Contacts page. See Figure 59. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 70 x-PDFDivision GXV3240 User Manual CONTACTS Figure 60 GXV3240 Batch Import Contacts 2. Set the related parameters and select the path to save the imported file. 3. Tap on OK to import contacts. DOWNLOAD The GXV3240 supports downloading phonebook from the file server to batch add contacts. The default name of the download file is phonebook.xml. The phonebook that complies with the download requirements should be saved on the file server that the phone could access. vcard/xml/csv are the supported format files. 1. Tap on on the Contacts page and select Download to bring out the Download Contacts page. See Figure 60. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 71 x-PDFDivision GXV3240 User Manual CONTACTS Figure 61 GXV3240 Download Contacts 2. Set the related parameters and select the path to save the imported file. 3. Tap on Download Now to download contacts. SEARCH CONTACTS DIRECT SEARCH GXV3240 supports Search function; users could tap on icon on the Contacts page and input the keyword to search in the pop-up dialog. GXV3240 will automatically display contacts items related to the search info. Fuzzy search and precise search are both supportive. VIEW FAVORITES Users could add the frequent called contacts to favorites. Tap on icon to search the contact in Favorites list. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 72 x-PDFDivision GXV3240 User Manual VIEW GROUPS CONTACTS Group function allows users to divide contacts into several groups, each group is nominated with contacts features, see figure 61. Figure 62 GXV3240 Contacts-View Groups MANAGE CONTACTS DELETE CONTACTS 1. Long press the contact you would like to delete and the icon would show up on the right side of the Contacts page. 2. Check and when it turns to blue background the icon indicates the contact has been selected and click again to unselect the contact. Users could also click the button on the upper left corner of the toolbar for quick operation. Select all on the upper left corner indicates selects all contacts in the list. Unselect all indicates unselect all contacts in the list. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 73 x-PDFDivision GXV3240 User Manual CONTACTS 3. The button on the upper left will show the quantity of the selected contacts, tap on to delete the selected contacts. EXPORT CONTACTS The GXV3240 supports exporting phonebook as vcard/xml/csv files and save the files to other devices in case losing contacts info in the upgrading or factory reset process. 1. Tap on on the Contacts page and select Export to bring out the Export Contacts page. See Figure 62. Figure 63 GXV3240 Import Contacts 2. Set the related parameters and select the path to save the exported file. 3. Tap on OK to export contacts. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 74 x-PDFDivision GXV3240 User Manual SEND CONTACTS CONTACTS 1. Long press the contact you would like to send and the icon would show up on the right side of the Contacts page. 2. Check and when it turns to blue background and the icon indicates the contact has been selected and click again to unselect the contact. Users could also click the button on the upper left corner of the toolbar for quick operation. 3. Choose the way to send contact. If Bluetooth Device Chooser has been enabled, users could send the contact to the paired user via the Bluetooth. CONTACTS STORAGE STATUS Tap on Option->Storage Status on the Contacts page to view the contacts storage. The GXV3240 can store up to 1000 contacts. The contacts added via account are not included in the storage status. Note Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 75 x-PDFDivision GXV3240 User Manual CONTACTS Figure 64 GXV3240 Contacts Storage Status ADD GOOGLE ACCOUNT Account allows users to add vast number of 3rd party Android applications (including Google, Lync, Skype, company, Email, and etc).Users can also sync GXV3240 via company account or Email. Figure 65 GXV3240 Account-Sync Interface Tap Add Account button to add new account according to the installation wizard. The following steps demonstrate how to add a Google account. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 76 x-PDFDivision GXV3240 User Manual CONTACTS Figure 66 GXV3240 Add Google Account Figure 67 GXV3240 Add Google Account- Wizard 1 Figure 68 GXV3240 Add Google Account- Wizard 2 ADD CONTACT TO FAVORITES Users could view the contacts list on the Favorites page, see figure 68. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 77 x-PDFDivision GXV3240 User Manual CONTACTS Figure 69 GXV3240 Contacts-Favorites There are 3 ways to add contact to favorites. Click when adding or editing a contact, when it turns to
, the contact has been added to the favorites. Long press a contact in the Contacts list to access Contacts page, tap on on the upper right corner and select Add/Remove from Favorites. Tap on on the Favorites page, batch select contacts and tap on OK. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 78 x-PDFDivision GXV3240 User Manual CONTACTS Figure 70 GXV3240 Edit New Contact Figure 71 GXV3240 Contacts Interface-Operating Menu ADD GROUPS Users could check groups' info on the Groups page. See figure 71. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 79 x-PDFDivision GXV3240 User Manual CONTACTS Figure 72 GXV3240 Contacts-Groups Add Group. Tap on on the Groups page, input the group info and click OK to create a new group. Note:
The priority of ring from high to low is "Custom", "Group", "Account and Default. If one group have set the custom ring for its contacts, the phone will ring the custom ringtone other than other group ringtones. Figure 73 GXV3240 Add New Groups Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 80 x-PDFDivision GXV3240 User Manual CONTACTS There are 2 ways to add contact to the group:
Add the contact to the group when editing or adding a new contact. Click when adding or editing contact on New Group page to batch selecting contacts. Check the contacts and then click "OK" to save. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 81 x-PDFDivision GXV3240 User Manual TOOLS TOOLS FILEMANAGER FileManager allows users to delete, move, copy/paste, send and rename files(including files on storage device like in USB flash drive and SD card), and query file properties on the GXV3240 . COPY FILE To copy the file from the GXV3240 to USB/SD storage device:
1. Insert USB storage device into USB port on the GXV3240, It will take a few seconds for the GXV3240 to prepare the connection. Then the USB storage icon will show on the status bar;
2. Press the Main Menu button then tap on FileManager icon;
3. Find the file you would like to copy and long press it to access the editing page as shown in figure 78. Click to check the file or tap on on the upper left to make selection. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 82 x-PDFDivision GXV3240 User Manual TOOLS Select all indicates selects all items in the list. Unselect all indicates unselect all items in the list. Figure 74 GXV3240 FileManager-Editing 4. Select the file you want to copy and tap on the Menu button on the upper right corner and select Copy. 5. Tap on the root directory icon on the upper left corner to go back to the root directory as shown in figure 79. Figure 75 GXV3240 FileManager-Root Directory Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 83 x-PDFDivision GXV3240 User Manual TOOLS 6. Tap on the USB or SD card icon to open the corresponding storage device then click Paste button to paste. Note:
The file Screensaver is a restricted folder on GXV3240, users can only copy or send it other than make other operations. MOVE FILE The first 3 steps of Move File are the same as steps in Copy File. Users just need to select Move instead of copy in the menu options in step 4. Note:
Move File is to cut and paste the file to the target folder, the original folder will not keep the file. SEND FILE The first 3 steps of Send File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right corner then select Send. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 84 x-PDFDivision GXV3240 User Manual TOOLS 5. Select To send the file via Bluetooth or Wi-Fi in the pop-up dialog. Note:
Users need to enable Bluetooth or Wi-Fi before sending files, Or the device will go to the corresponding setting page of the selected option for users to configure first. DELETE FILE The first 3 steps of Delete File are the same as steps in Copy File. 4. Tap on the Recycle Bin button on the upper right corner and a dialog will pop up for users to confirm whether to delete the file or not. Figure 76 GXV3240 FileManager-Delete File 5. Click OK to delete the file successfully. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 85 x-PDFDivision GXV3240 User Manual RENAME FILE TOOLS The first 3 steps of Rename File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right and select Rename. 5. Input the new file name in the pop-up dialog and click OK to save. Figure 77 GXV3240 FileManager-Rename File LDAP(NOT SUPPORT NOW) GVR3240 supports LDAP. 1. Users could configure LDAP via the phone screen (Main Menu ->LDAP ->Settings), or login the Web page to configure it. (Maintenance ->LDAP Book). Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 86 x-PDFDivision GXV3240 User Manual TOOLS Figure 78 GXV3240 LDAP Settings 2. Click the Search button to input the keyword to search the contact, the LDAP server would display real-time result. Figure 79 GXV3240 LDAP-Search Contact 3. Users could tap on to add the searched contact to local or click the Add button in the toolbar. Figure 80 GXV3240 LDAP-Add Contact Figure 81 GXV3240 LDAP-Batch Add Contact Figure 82 GXV3240 LDAP-Confirm to Batch Add Contacts Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 87 x-PDFDivision TOOLS GXV3240 User Manual CALL HISTORY Call History provides users access to phone's recent call records. You can view all records or view incoming calls, outgoing calls and missed call with different categories. Tap on in the main menu or at the bottom of the desktop to view call history. See figure 86 below. Figure 83 GXV3240 Call History All calls Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 88 x-PDFDivision TOOLS GXV3240 User Manual Answered calls Outgoing Calls Missed Calls Click on a record in the call history to dial this number directly via the previous dialed-out account. Click the arrow icon behind one call log to view the call details with this number. See figure 87. Figure 84 GXV3240 Call History Details Dial out directly. Enter the Dial-up page to select the call mode to dial the number or to modify the number. Delete this call record. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 89 x-PDFDivision GXV3240 User Manual TOOLS
: Delete all call history of this number, Add/View Contacts, Add to Blacklist, send SMS, ect. Delete All: Delete all call history of one number. Add to Contacts/View Contact: If this number has not been saved, users could add the contact to the phonebook in a pop-up dialog. If the number exists, users could directly go to the Contacts page to view the details. Add to Blacklist: Add this number to blacklist. Send Text Message: Go to SMS page to make operations. Users could click the Recycle Bin button on the upper right corner on CallHistory page if want to empty the call log. As shown in figure 88 Figure 85 GXV3240 Empty Call History Long press one call log to enter the editing mode. Select the call log to make operations like Delete, Edit Number before Calling, Add to Contacts/View contacts, Add to Blacklist or send Text Message. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 90 x-PDFDivision GXV3240 User Manual TOOLS Figure 86 GXV3240 Editing Call History BLACKLIST Blacklist helps users to block calls from blacklist at the same time does not affect normally answering other incoming calls. Click the icon in the main menu to activate it. See figure 86 below. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 91 x-PDFDivision GXV3240 User Manual TOOLS Figure 87 GXV3240 Blacklist-Block History
: Display blocks history. Press the Recycle Bin button to empty the history list.
: Display blacklist list. Long press on the upper right corner to add number to blacklist. There are 3 ways to add number: Manually add, Add from contacts, Add from Call History. Select one way and tap on OK to add the corresponding number to blacklist. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 92 x-PDFDivision GXV3240 User Manual TOOLS Figure 88 GXV3240 Manually Add Number to Blacklist Long press one blacklist log to enter the editing mode to edit or delete the selected contacts. Users could edit the contact If select one blacklist entry only. See figure 88. Figure 89 GXV3240 Editing Blacklist List Blacklist Settings. Figure 90 GXV3240 Blacklist Settings Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 93 x-PDFDivision GXV3240 User Manual TOOLS DND Mode: Turn on/off DND mode. Once its turned on, the phone would reject all incoming calls. Block Mode: Turn on/off Block Mode. Once it's turned on, the incoming calls from the numbers in the blacklist will be rejected. Block Options: Set the types of incoming calls. This option is valid once the Block Mode is turned on. Block Notification: Set up whether to notify user after blocked calls. Once it's turned on, the block icon will be displayed in the status bar after the device blocked calls. Users could go to the notification bar to view details. See figure 94. Figure 91 GXV3240 Blacklist Block History Notification Time Settings: Set up the block schedule. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 94 x-PDFDivision TOOLS GXV3240 User Manual SMS GXV3240 enables you to send/receive text message between phones or other devices equipped with SMS function. Click in the main menu to enter SMS page as shown in figure 91 below. Figure 92 GXV3240 SMS List Note:
SMS function is not available in all countries and regions, for more information, please contact your service provider. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 95 x-PDFDivision
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GXV3240 User Manual VIEW SMS TOOLS The SMS page displays the received and sent SMS list, which are classified by contacts names or numbers as well as sorted by the time receive or send SMS. Tap on one specific SMS entry to view the interaction with the details of the contact's message, as shown in figure 92 below. Figure 93 GXV3240 Send SMS NEW SMS Tap on in the toolbar on the SMS page to access SMS draft page. See figure 93. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 96 x-PDFDivision GXV3240 User Manual TOOLS Figure 94 GXV3240 New SMS 1. Select the account to send SMS in the drop-down menu. 2. Add contact. GXV3240 supports adding contact from the Contacts as well as directly input phone number. Input the number in the textbox then input comma to add another contact. Press to select contacts or groups from the Contacts. 3. Click the textbox below to bring out the intelligent keyboard. 4. Input the message via the keyboard then touch Send. MANAGE SMS DELETE SMS 1. Long press one SMS to entry the editing mode. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 97 x-PDFDivision GXV3240 User Manual TOOLS 2. Check the SMS you would like to delete and when it turns to blue background and the icon indicates the SMS has been selected and click again to unselect the SMS. Users could also tap on on the upper left corner to batch select/unselect. Select all indicates selects all SMS in the list. Unselect all indicates unselect all SMS in the list. 3. Press to delete the selected message. RECORDER Users could record conference, institution and personal notes via GXV3240 Recorder conveniently. There is no time limit to recording time and the larger the available storage capacity is, the longer the recording time is. Users could also find the recording file in the recorder and listen to it. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 98 x-PDFDivision GXV3240 User Manual TOOLS Figure 95 GXV3240 Recorder NORMAL RECORDER Figure 96 GXV3240 Normal Recorder 1. Tap on to initiate recording. 2. Click Save to save the record file, click Cancel will bring out the dialog for users to confirm whether to save the file or not and to stop recording. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 99 x-PDFDivision GXV3240 User Manual TOOLS Figure 97 GXV3240 Normal Record-Recording 3. Go back to the Recorder page, select one recording file and click on the right of the progress bar to play the file. CALL RECORDER In the process of an active call, the recording file will be saved on the phone. Users can only listen to it via Recorder. See figure 97 below. Figure 98 GXV3240 Call Recordings IP LOCATION Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 100 x-PDFDivision GXV3240 User Manual TOOLS Based on the IP address provided, the following information will be given: Country, Region and City. See figure 98. Figure 99 GXV3240 IP Location DIAGNOSIS Users could make operation like LCD Diagnosis, Keypad Diagnosis, LED Diagnosis, Audio Loopback and Camera Test on GXV3240 via built-in Diagnosis app. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 101 x-PDFDivision GXV3240 User Manual TOOLS Figure 100 GXV3240 Diagnosis FTP SERVER GXV3240 supports file transfer via FTP server. As shown in figure 100.Users can tap on Start FTP Server to activate it. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 102 x-PDFDivision GXV3240 User Manual TOOLS Figure 101 GXV3240 FTP Server Once enabled, the field is shown in figure 101. Input the FTP address in the browser on the computer. i.e., ftp://192.168.124.136:2121/
Figure 102 GXV3240 FTP Server- Start FTP Server Before start the FTP server ,you can tap on on the lower right corner of the page to access the settings .You can set the username and password, port number and the file directory to login the remote server. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 103 x-PDFDivision GXV3240 User Manual TOOLS Figure 103 GXV3240 FTP Server Settings Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 104 x-PDFDivision GXV3240 User Manual MULTIMEDIA MULTIMEDIA GXV3240 supports rich multimedia applications, users can play music and images on the device as well as surf the Internet to view news. GALLERY Gallery could be used to view pictures from GXV3240 internal storage. Click in the main menu to enter gallery. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 105 x-PDFDivision GXV3240 User Manual MULTIMEDIA Figure 104 GXV3240 Gallery The image folder from GXV3240 local storage will present on the Gallery page in the form of thumbnails, click the specific folder to enter image list interface. Click on the upper right to enable camera to take photos or videos. Click the image folder to enter images list page, as shown in figure 104. Figure 105 GXV3240 Gallery-Images List Tap the slider to the left or right to flip to view all the images. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 106 x-PDFDivision GXV3240 User Manual MULTIMEDIA Two modes to display images: users could tap on the switch button on the upper left corner to view images via Grid or Slide. Click the specific image to view it in full screen mode. See figure 105. Figure 106 GXV3240 Gallery- View Image in Full Screen Tap on the screen when the image is in full screen and click on the lower left corner to edit the image. Users could add effect to the image as well as crop/rotate the image, ect. The second way is to click the Menu button to edit the image. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 107 x-PDFDivision GXV3240 User Manual MULTIMEDIA Figure 107 GXV3240 Gallery- Edit Image Figure 108 GXV3240 Gallery- Edit Image via Menu Options Zoom In/ out Users could zoom in/out the image via finger gestures. Share: Click on the upper right corner of the image to select one mode to send the image. Long press one image to enter the editing mode. Users could choose one or multiple images to make operations like send, delete and rotate. Figure 109 GXV3240 Gallery- Editing Image Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 108 x-PDFDivision MULTIMEDIA GXV3240 User Manual BROWSER Users could browse webpage, view news and watch video via the built-in GXV3240 Browser. Press on in the main menu to open Browser. Figure 110 GXV3240 Browser Slide up and down with slide gesture to scroll the screen. Zoom in/out the page via zoom gesture. Press the menu button on the phone to open the menu bar for more operations. AS shown in figure 110. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 109 x-PDFDivision GXV3240 User Manual MULTIMEDIA Figure 111 GXV3240 Operating Browser via Menu Options MUSIC Users could play the audio file on the phone or from the external storage. Press in the main menu to enable Music. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 110 x-PDFDivision GXV3240 User Manual MULTIMEDIA Figure 112 GXV3240 Music Interface RSS NEWS Rss News is a desktop widget with which users could view the latest news. When the phone is running on idle screen, click the Menu button and select Edit Widgets in the pop-up menu, find RSS News and drag it to the blank area of the desktop. Figure 113 GXV3240 RSS News Widget Click the up/down arrow on the right of RSS News to flip up or down. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 111 x-PDFDivision GXV3240 User Manual MULTIMEDIA Click the Refresh button on the left bottom of RSS News to refresh the news. Click the Settings button on the right bottom of RSS News to set up News Update Interval, Page-turning Intervals, Subscribe and RSS Feeds. Figure 114 GXV3240 RSS News Settings WEATHER FORECAST Weather Forecast is a desktop widget with which users can view real-time weather information. The way to add it is when the phone running on idle screen, Click the menu button and select Edit Widgets in the pop-up menu items, find the Weather Forecast and drag it to the blank area of the desktop. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 112 x-PDFDivision GXV3240 User Manual MULTIMEDIA Figure 115 GXV3240 Weather Forecast Widget Click the Refresh button on the upper right corner to update weather data. Click other area on the widget field to enter the detailed interface, as shown in figure 119. Figure 116 GXV3240 Weather Forecast- Details Interface Users could set up Update, Share, Add City and other settings on the toolbar below the Weather Forecast detailed interface. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 113 x-PDFDivision GXV3240 User Manual GS MARKET GS MARKET GXV3240 provides direct access to apps via built-in GS Market app. Users could download the apps from the market and install to local. VIEW APPS DETAILS Click in the main menu to access GS Market. Figure 117 GXV3240 GS Market Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 114 x-PDFDivision GXV3240 User Manual GS MARKET Click the app icon to view details and users evaluation. SEARCH APPS Users could view the apps by category, or tap on to bring out the textbox and input the keyword of the app to search. DOWNLOAD AND INSTALL APPS Click below the app to download and install it. The icon will be shown below the downloaded app, click the icon to open the corresponding app. Tap on on the upper right of the page to view the download apps and installed apps. As shown in figure 117. Figure 118 GXV3240 GS Market-Download Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 115 x-PDFDivision GXV3240 User Manual GS MARKET The installing process will be automatically started after downloaded the app. Users could tap on Installed tab to view the installed apps, or uninstall the downloaded apps on this page. UPDATE APPS The GXV3240 will automatically detect if there is new version available for the installed apps to upgrade when the network connection is normal. User can view the relevant information and update apps on the Installed page, as shown in figure 118 below. Figure 119 GXV3240 GS Market - Installed Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 116 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES NETWORK Network connection has a variety of ways, one is wired connection via the cables, and the other way is to connect via Wi-Fi. ENABLE ETHERNET Follow the steps below to turn on Ethernet:
1. Insert the cable into the LAN port behind the phone then go to Settings and click Network to enter Network Settings. 2. Click Ethernet Settings and choose IPv4 or IPv6 to enter Settings. 3. Set the address type to static IP then set up the IP address and subnet mask. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 117 x-PDFDivision GXV3240 User Manual DHCP CONNECTING TO NETWORKS AND DEVICES If there are no requirements for network, users could select DHCP to reduce the risk of network disconnection. The steps 1 and 2 to obtain DHCP are the same as the steps in Ethernet Settings. Step 3 is to select DHCP. ENABLE PPPoE If the network is ADSL, users can connect to the network by means of dial-up. The steps 1 and 2 to enable PPPoE can be set following the steps above in Turn on Ethernet. Step 3 is to choose PPPoE to enter the corresponding Settings page and input the relevant account ID and password. WI-FI Please make sure that Wi-Fi has been turned on if users choose to use it for network connection. ENABLE WI-FI There are two ways to enable Wi-Fi:
Go to Settings and tap on Network to enter Wireless& Network Settings page, tap on the Wi-Fi switch button to enable it. Click to enable Wi-Fi in the drop-down status bar. The phone will automatically connect to the available Wi-Fi once enabled, users need to go to Wi-Fi Settings page to enter the password if the Wi-Fi requires password to login. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 118 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES SEARCH AND ADD WI-FI The phone will automatically search the available WI-Fi Within the effective range once enabled. Tap on the SSID and input the right password in the pop-up dialog, click Connect to connect to the selected Wi-Fi. Figure 120 GXV3240 Wi-Fi Connection BLUETOOTH Users could use the Bluetooth to transfer files as well as make calls and listen to the music. ENABLE BLUETOOTH There are two ways to enable Bluetooth:
Go to Settings and click Network to enter Wireless& Network Settings page. Click the switch to enable the Bluetooth. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 119 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES Click to enable the Bluetooth in the drop-down status bar. Users need to pair the Bluetooth after enabled it then put it into use. BLUETOOTH SETTINGS Users could set up whether all the discovered Bluetooth in range will show or not on the Bluetooth Settings page once enabled the Bluetooth, the available detection duration is 2 minutes. Figure 121 GXV3240 Bluetooth Settings SEARCH AND PAIR BLUETOOTH On the Bluetooth Settings page will display the IDs of all paired and available devices. If the device you would like to pair with does not show up in the list, you can manually search the Bluetooth devices nearby. Follow the steps below to search and pair the Bluetooth:
1. Tap on the Menu button and select Search Device in the pop-up menu. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 120 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES Figure 122 GXV3240 Search Bluetooth 2. Search for the device you want to pair in the Available Devices. 3. Tap on the device ID on GXV3240, The pop-up dialog is shown in figure 122:
Figure 123 GXV3240 Pair Bluetooth 4. Tap on the Pair button to pair Bluetooth. This is a two-way operation, namely the Bluetooth that being requested to pair should accept the pairing request. Users could find the device ID in the Paired Devices after pairing successfully. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 121 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES CONNECTING TO A BLUETOOTH DEVICE Users could find the pairing Bluetooth in the Paired Devices. Tap on it to connect. The connected device will display the corresponding status. Tap on to unpair Bluetooth as well as rename and configure it. Figure 124 GXV3240 Bluetooth Device Settings SEND FILES VIA BLUETOOTH Users could transmit file and Contacts data via Bluetooth when the Bluetooth is connected successfully. Select one target device and click Send to transmit file. See figure 124. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 122 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES Figure 125 GXV3240 Send File via Bluetooth The GXV3240 will display the following page as shown in figure 129 when receiving a request to transmit file. Click Yes to download the file under directory SD Card/Bluetooth. Figure 126 GXV3240 Transmit File via Bluetooth USE BLUETOOTH HEADSET FOR CALLS Users could switch voice channel in the process of calls once Bluetooth headset is connected successfully. Refer to the chapter Via Bluetooth for details. EHS HEADSET Insert headset connector to into the LINE port on the back of GXV3240, a headset icon will show on the status bar as shown in figure 129. The EHS headset will ring synchronously when there is an Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 123 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES incoming call. Refer to the EHS Headset Manual for detailed operations. Refer to the chapter Via EHS Headset to learn how to switch EHS headset voice channel. Click on http://www.grandstream.cn/Wenti_view.aspx?Id=110 to view headset compatibility. EXTERNAL USB DEVICE Insert the USB device to the USB port on the right side of the GXV3240, a USB device icon will show on the status bar. Users could also open the File Manager to view external USB drive status and the files stored in it. See figure 126. Figure 127 GXV3240 External USB Drive Status Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 124 x-PDFDivision GXV3240 User Manual CONNECTING TO NETWORKS AND DEVICES EXTERNAL SD CARD Insert the SD card to the SD port on the right side of the GXV3240, a SD card icon will show on the status bar. Users could also open the File Manager to view the external SD card status and the files stored in it. See figure 127. Figure 128 GXV3240 External SD Card Status Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 125 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS GXV3240 LCD SETTINGS The GXV3240 LCD MENU provides easy access to the settings on the phone that making it more convenient to accommodate users habits. There are two ways to Follow open Settings:
Click in the main menu. Press the Menu button when the phone is running on idle and select System Settings in the pop-up menu. The Settings page is shown in figure 128. Figure 129 GXV3240 System Settings Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 126 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS PERSONALIZED ACCOUNT Personalized Account allows users to set up varied ring tone and personalized features to each account. Go to Personalized Account page, tap on one account to set. The account will show up with registration status on the right side of the Personalized Account menu. Ringtone: Select ringtone for the incoming call. If choose Custom Ringtone, users could select the custom ringtone in the File Manager. Users could view the name of selected music files in the Ringtone Settings on LCD as well as Web GUI. Auto-Answer: Select whether to answer automatically for the incoming call. If set to Always, the phone will enable the speaker automatically to answer the incoming call after it rings for the first time. If set to Enable Intercom/Paging or Select Broadcast in Feature Key Synchronization option in the Call Settings, it will answer the call based on SIP header info sent from the server/proxy. Shared Call Appearance (SCA): Select the shared-call-appearance (SCA) of the account, including whether to enable the shared account, whether to enable Barge-in, and whether to auto fill in the CallPark service code, set up CallPark service code and Seize Line timeout. Call Forwarding: Select the call forwarding features for the account. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 127 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS WIRELESS & NETWORK Users could configure network connection features via Wireless & Network. Ethernet settings: Set up a series of network parameters like DHCP. Wi-Fi: Check/uncheck to turn on/off Wi-Fi. The GXV3240 would automatically scan the available Wi-Fi and connect to it once enabled Wi-Fi. Wi-Fi settings: Set up and manage W-Fi access point. Bluetooth: Check/uncheck to turn on/off Bluetooth to connect the phone with other Bluetooth devices once enabled Bluetooth. Bluetooth settings: Set up relative parameters connecting to other devices via Bluetooth. VPN: Manage VPN. OpenVPN: Add new VPN configuration files Proxy settings: Set up proxy server. Additional Network Settings: Set up Qos and 802.1x mode. Tethering and portable hotspot: Set up portable Wi-Fi hotspot. SOUND Users could configure the GXV3240 ringtone, plays music and video and speak volume via Sound. Silent Mode: Check/uncheck to enable/disable silent mode. In the Silent mode, all applications will be set to mute other than alarm and media. Volumes: Tap on Volumes and scroll the slider to left/right to adjust the volume for Ringtone , Media and Alarm;
Ringtone. Select phone's default ringtone for incoming call;
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 128 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS Notification tone: Select notification tone for applications like SMS. DISPLAY Use Display to configure the screen display parameters like brightness and screen saver. Brightness: Tap on Brightness and scroll the slider to left/right to adjust the brightness on the GXV3240 LCD;
Screen timeout: Tap to set the timeout interval before the LCD turns dark form idle screen. Screen Saver: Set the parameters like screen saver images and interval. Landscape screen: Set all screens landscaped. STORAGE Check the internal storage of the phone. APPLICATIONS Use the Applications to view the running details about the applications installed on the GXV3240, to manage applications and set permission for the installations. Slide left/right to view the download application and the size as well as running status of all applications on the phone and in the SD card, or manage the running applications. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 129 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS LOCATION ACCESS Set whether to let app to use Google location service to collect location data. SECURITY SETTINGS Set up the security parameters on the phone. Screen lock. Set up pattern or password for screen lock. Please set up the pattern with the Wizard. Owner info. Display owner info on the lock screen. Display password. The screen will display the input value when users input the password if check the option. Uncheck not to display the input value when input the password;
Device administrators. Add or delete device administrators. Unknown sources. Check/uncheck to enable/disable permission to install applications that you obtained from web sites, email, or other locations other than GS Market;
Note:
It is recommended to download Apps from the GS market for the security of users data. Verify apps. Disallow or warn before apps installation that may cause harm. Trusted credentials. Display trusted certificates or other certificates. Install from SD card. Install encrypted certificate from SD card. Clear credentials. Remove all certificates and reset the password. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 130 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS LANGUAGE &KEYBOARD Language. Tap to open a list of language options. Spell checker. Configure whether to check spellings and select the available spell-checker tool. Personal dictionary. Add words to user dictionary. Keyboard & input methods. Set up the default input method. Android keyboardAOSP. Set up whether to use Android keyboard and configure Android keyboard. Text-to-speech (TTS) output: Set up TTS. Moue/trackpad. Set up the point speed. ACCOUNTS Accounts allows users to add Google account, Exchange account and email account. Users could also make sync settings via Google Play account or associated account on GXV3240. The steps to add account can be set following the steps in chapter Manage Contacts. The account can be synchronized with the following procedures once being added successfully:
Google Play. Download Google Play from GS market, open it after the download. Google Play will automatically login with the added Google account. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 131 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS Figure 130 GXV3240 Google Play-Add Account Contacts. The contact synchronizes with Google account will show in the Contacts. Refer to the chapter Manage Contacts-Account for details. DATE &TIME Enable and Use Specified NTP Server Address. Set the specified NTP server URL or IP address. Set date. Set the date on GXV3240 manually if not set auto sync. Set time. Set the time on GXV3240 manually if not set auto sync. Select time zone. Set the time zone on GXV3240. Use 24-hour format. Check/uncheck to display the time using 24-hour time format or not. Choose date format. Select the Month/Day/Year format. ABOUT PHONE About Phone displays the GXV3240's Account Status, Network Status and System Info. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 132 x-PDFDivision GXV3240 User Manual GXV3240 LCD SETTINGS Account status. Displays the account name and registration status on the GXV3240. Network status. Displays MAC Address, IP Address info, ect. System Info. Displays the system version of the GXV3240. ADVANCED SETTINGS Users could open Advanced Settings to configure Account Advanced Settings, Upgrade, Syslog&
Factory Reset. Account. Tap on Account and select one account to input the necessary information to register the account, which includes Account Activation, Account Name, SIP Server, ect. Save the settings to fulfill registration. Upgrade. Input the software info to upgrade via firmware server. Syslog. Select the syslog level and Syslog Server Address. Factory Reset. Restore the GXV3240 to factory default settings. Developer mode. Adjust the phone via ADB tool. REBOOT Reboot your phone. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 133 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI GXV3240 WEB GUI DEFINITIONS This chapter introduces the GXV3240 Web GUI. As mentioned, you can log in as an administrator or a user. Status: Displays the Account Status, Network Status, and System Info of the phone;
Account (1-6): To configure each of the SIP accounts. Including General Info, Network Settings, SIP Settings, Encoding Settings, Call Settings. Advanced Settings: General Settings, Call features, Video, Audio, MPK General Settings, MPK Settings;
Maintenance: Network Settings, Time Settings, Web/SSH Access, Upgrade, Syslog, Logcat, Debug, Language, Webmaster, Contacts, LDAP and Device Manager. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 134 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI ACCESSING GXV3240 WEB GUI IP ADDRESS Users could view the GXV3240 IP Address via Account widget on the screen as shown in figure 130. Figure 131 GXV3240 Desktop Widget-Account TO ACCESS THE GXV3240 WEB GUI 1. Connect the computer to the same network as the phone;
2. Open a Web browser on your computer, enter the phones IP address in the address bar of the browser; for example: http://192.168.124.111;
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 135 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 132 GXV3240 Web GUI-Login 3. Press the Enter button and input the administrators login and password in the prompt box. The default login name for the administrator is "admin". The default administrator password is set to "admin". 4. Select the language being used on Web page in the drop-down menu of the language bar. Chinese and English are optional. 5. Click Login to access the Web GUI. SAVE CHANGES When changing any settings, always SUBMIT them by pressing on the bottom of each Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 136 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI page or press the Enter Button, the Web browser will prompt to indicate having saved successfully. For those options with next to them, users must reboot the phone for the changes to take effect. CONFIGURE WEB PAGE GXV3240 WEB page includes Status, Account, Advanced Settings and Maintenance. Users could login the phone with varied username and the corresponding access permissions are DIFFERENT. See table 8. Table 8 Users Access Permissions User Type End-user Username user Password Custom Access Permissions Status, some basic settings in the Advanced Settings and Maintenance Administrator admin admin All Pages Administrator TOOLBAR The toolbar is on the upper right corner of the WEB page. As shown in figure 132. Figure 133 GXV3240 Web GUI-Toolbar Select the page color Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 137 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Select the language. Reboot the phone. Logout. STATUS GXV3240 Status page includes Account Status. Network Status and System Info. Users could click the corresponding option on the left navigation bar to enter each subpage. See figure 133. Figure 134 GXV3240 Web GUI Status-Account Status Table 9 Status/Account Status Parameters Parameters Description Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 138 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Account All the 6 SIP accounts on the phone. Number The number or extension corresponds to each account. SIP Server The SIP server the account registers with Status Two registration status for the SIP account: Registered and Unregistered. Figure 135 GXV3240 Web GUI Status-Network Status Table 10 Status/Network Status Parameters Parameters Description MAC Address GXV3240 MAC address. Address Type The configured address type: DHCP, Static IP or PPPoE. IP Address IP address of the phone. Subnet Mask Subnet mask of the phone. Default Gateway Default gateway of the phone. DNS Server DNS Server of the phone. NAT Type The type of NAT connection used by the phone. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 139 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 136 GXV3240 Web GUI Status-System Info Table 11 Status/System Info Parameters Parameters Description Product Model Product model of the phone. Hardware Revision Hardware version number. Part Number Product part number. System Version Firmware version. This is the main software release version. Recovery Version Recovery image version. Boot Version Booting code version. Kernel Version Kernel version. Android Version Android OS version. System Up Time System up time since the last reboot. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 140 x-PDFDivision GXV3240 User Manual ACCOUNT GXV3240 WEB GUI Users could configure each account on Account page.GXV3240 has six independent SIP accounts that can be configured on an individual configuration page. Users could select Account X in the menu bar on WEB GUI to enter the corresponding account configuration page. See figure 136. The account page has five parts as General Settings, Network Settings, SIP Settings, Codec Settings and Call Settings. User could click the corresponding option on the navigation bar on the left to configure the subpage respectively. Figure 137 GXV3240 Web GUI Account -General Settings Table 12 Account/General Settings Parameters Parameters Descriptions Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 141 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Account Active This field indicates whether to activate the account. The phone will not send login message to the SIP server if uncheck this option. Account Name The name associated with each account to be displayed on the LCD. SIP Server SIP User ID The URL or IP address of the SIP server. This is provided by your VoIP service provider (ITSP). User account information, provided by your VoIP service provider (ITSP). It's usually in the form of digits similar to phone number or actually a phone number. SIP Authentication SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from the SIP User ID. ID SIP Authentication Password The account password required for the phone to authenticate with the ITSP (SIP) server before the account can be registered. Voice Mail UserID This parameter allows you to access voice messages by pressing the MESSAGE Name Tel URI button or Dial the Access Number button on the phone. The SIP server subscriber's name (this function should be supported by SIP server) that will be used for Caller ID display. The default is Disabled. If the phone has an assigned PSTN telephone number, this field should be set to "Enabled", or should be set to Disabled. If set to "Enable", Then a "User=Phone" parameter will be attached to the Request-Line and "TO"
header in the SIP request. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 142 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 138 GXV3240 Web GUI Account-Network Settings Table 13 Account/Network Settings Parameters Parameters Description Outbound Proxy IP address or URL of the Outbound Proxy, Media Gateway, or Session Border Controller. It's used by the phone for Firewall or NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and ONLY an Secondary Outbound Proxy DNS Mode Outbound Proxy can provide a solution. IP address or URL of the Secondary Outbound Proxy. This parameter controls how the Search Appliance looks up IP addresses for hostnames. There are three modes: A Record, SRV, NATPTR/SRV. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV". Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 143 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI NAT Traversal This parameter configures whether the NAT traversal mechanism is activated. If set to "STUN" and STUN server is configured, the phone will route according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port-Restricted Cone, the phone will try to use public IP addresses and port number in all the SIP&SDP messages. The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be "Keep-alive". Configure this to be NO" if an outbound proxy is used. "STUN" cannot be used if the detected NAT is symmetric NAT. Set this to "VPN" if OpenVPN is used. Proxy-Require A SIP Extension to notify the SIP server that the phone is behind a NAT/Firewall. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 144 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 145 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 139 GXV3240 Web GUI Account-SIP Settings Table 14 Account/SIP Settings Parameters Parameters Description SIP Registration The default setting is "Yes. Selects whether or not the phone will send SIP Register messages to the proxy/server. If set to "No, the phone will not send SIP Register messages to the proxy/server. Unregister Before If set to "Yes", the SIP user's registration information will be cleared when the phone reboots. The SIP Contact header will contain "*" to notify the server to unbind the New Registration connection. The default setting is "No". Register Expiration Specifies the frequency (in minutes) in which the phone refreshes its registration with the specified registrar. The default value is 60 minutes (1 hour). The maximum value
(m) is 64800 minutes (about 45 days). The minimum value is 1 minute. Wait Time Retry Registration (s) Local SIP Port SUBSCRIBE for MWI The default value is 20 seconds. The amount of time in which the phone will retry the registration process in the event that is failed. Defines the local SIP port used to listen and transmit. The default setting is "No". When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent periodically. Session Expiration Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The
(s) default value is 180 seconds. The SIP Session Timer extension that enables SIP sessions to be periodically
"refreshed" via a SIP request (UPDATE, or re-INVITE). If there is no refresh via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Min-SE (s) The minimum session expiration (in seconds). The default value is 90 seconds. UAC Specify Refresher As a Caller, select UAC to use the phone as the refresher; or select UAS to use the Callee or proxy server as the refresher. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 146 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI UAS Specify As a Callee, select UACUser Agent Client to use caller or proxy server as the refresher; or select UAS User Agent Serverto use the phone as the refresher. Refresher Force INVITE Caller Request Timer Callee Request Timer Force Timer The Session Timer can be refreshed using the INVITE method or the UPDATE method. Select "Yes" to use the INVITE method to refresh the session timer. If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it makes outbound calls. If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it receives inbound calls. If Force Timer is set to "Yes", the phone will use the session timer even if the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party supports this feature. To turn off the session timer, set caller Request Timer, callee Request Timer and Force Timer all to "No". Enable 100rel The use of the PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is very important in order to support PSTN internetworking. To invoke a reliable provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. Use Privacy Defines whether or not the Privacy header will be in the SIP INVITE message. The default setting is default. Header Use P-Preferred-Identit y Header SIP Transport Defines whether or not the P-Preferred-Identity header will be in the SIP INVITE message. The default setting is default. Determines the network protocol used for the SIP transport. Users can choose from UDP / TCP /TLS. The default setting is UDP. Symmetric RTP Defines whether symmetric RTP is supported or not. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 147 x-PDFDivision GXV3240 User Manual Support SIP Instance ID Validate Incoming SIP Messages Validate Incoming INVITE Session SIP T1 Timeout Defines whether SIP Instance ID is supported or not. The default setting is "Yes". GXV3240 WEB GUI Defines whether the incoming SIP messages will be validated or not. If set to "Yes", the phone will response to SIP 401 Unauthorized to validate the incoming INVITE message. The default setting is "No". The default setting is 0.5 seconds. SIP T1 Timeout is the RTT (Round-Trip Time) evaluation between the server and client. If the wait time is long, please choose a larger value in order to guarantee the stability. SIP T2 interval The default setting is 4 seconds. This option configures the SIP Protocol T2 Timer (In Seconds). T2 Timer determines the time interval of INVITE Response and non-INVITE Request. Remove OBP from route The default setting is "No". This is used for the SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. Enable SCA If set toYes, SCA (Broadsoft standard) will be used as the register account. The default setting is "No". Enable BargeIn If set toYes, users could barge the current call on the shared line. The default setting is "No". If set to Yes, call park will be automatically filled in. The default setting is "No". Auto-filling Pickup Feature Code Pickup Feature Configure pickup service code for call park. Code Line-seize Timeout Configure the timeout (in seconds).The default setting is "15 seconds". Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 148 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 140 GXV3240 Web GUI Account- Codec Settings Table 15 Account/Codec Settings Parameters Parameters Description DTMF This parameter specifies the mechanism to transmit DTMF digits. There are 3 supported modes:
In audio: DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs), Via RTP (RFC2833). DTMF signal with identified RTP packets, it can be learnt that the package in the RTP packet header is DTMF packet and the type of DTMF signal. Via SIP INFO. Use INFO message of SIP signaling to carry DTMF signal. The main deficiency is DTMF signal and media package may not synchronized due to the separate transition of SIP control signaling and Real Time Protocol (RTP). The default is RFC2833. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 149 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI DTMF Payload Species the DTMF payload type using RFC2833. The default is 101. Type Preferred Vocoder 5 different vocoder types are supported on the phone, including PCMA, PCMU, G.722, G.726-32, iLBC. Users can configure vocoders in a preference list that is included with the same preference order in SDP message. iLBC Frame Size 20 ms or 30 ms is optional. Support RFC5168 If set to Yes, the video call would support RFC5168. The default setting is "No". H.264 Image Size Supports 720P4CIFVGA CIF QVGA QCIF. H.264 Profile Type There are 4 options available: Baseline Profile, Main Profile, High Profile, BP/MP/HP. Video Bite Rate Configure the bite rate for video call. The default setting is "2048kbps ". SDP Bandwidth Standard, Media Level, Session Level, No Attribute H.264 Payload Type SRTP Silence Input H.264Payload value. The range is 96-127. The default setting is 99. The default setting is "Disable". Users could choose force SRTP execution or execute SRTP with negotiation mode. Controls the Silence suppression/ Voice activity detectionVAD.If set to Yes, the phone will send a small quantity of VDA packets other than the voice packets when suppression no voice stream detected during a call. The default setting is "No". Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 150 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Voice Frames Per Configures the number of voice frames transmitted per packet.( The maximum value of IS limit that based on Ethernet packets is recommended to be 1500 bytes or TX 120Kbit/s) When configuring this, it should be noted that the "ptime" value for the SDP will change with different configurations here. This value is related to the codec used and the actual frames transmitted during the in payload call. i.e., If set the first code to G. 723 and voice frame/TX" to 2, for the reason G. 723 voice frame includes 30 milliseconds of audio, the "ptime" value is 60 milliseconds in the SDP packet of INVITE request. Similarly if set the first code to G. 729/ G. 711/
G. 726 and voice frame/TX" to 2, then the "ptime" value is 20 milliseconds. If the "Speech frame/TX exceeds its the maximum value, the phone will save the maximum value to correspond with the choice of the first coding. PCM maximum value: 10 frame (x10 milliseconds) ;
G.726 maximum value: 20 frame (x10 milliseconds) ;
G.723 maximum value: 32 frame (x10 milliseconds) ;
G.729 maximum value: 64 frame (x10 milliseconds) ;
Adjust the above parameters will also change the dynamic jitter buffer. The phone has a dynamic jitter buffer processing algorithm. The jitter buffer scope is 20 to 200 milliseconds. For end users, it is recommended to use the default setting, as incorrect settings may influence the audio quality. Jitter Buffer Type Selects either Fixed or Adaptive based on network conditions. The default setting is
"Adaptive". Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 151 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 152 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 141 GXV3240 Web GUI Account Call Settings Table 16 Account/Call Settings Parameters Parameters Description Start Video Press the Conference button will automatically connect the active line to the Automatically conference. Remote Video Request Configure video request type. Three options are available: Prompt, Accept, deny. The default setting is Prompt. Dial Plan Prefix Set dial prefix. Any numbers dialed with this account will automatically add this prefix Dial Plan Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #;
2. Grammar:
x - any digit from 0-9;
xx - at least 2 digit numbers from 0-9;
^ - exclude
[3-5] - any digit of 3, 4, or 5
[147] - any digit of 1, 4, or 7
<2=011> -when the digit is 2, it will be replaced with 011 Set to {x+} allows dial out with all digits. 3. Example:
{[369]11 | 1617xxxxxxx} - allows dialing numbers 311, 611 and 911 and 1617 area code
{^1900x+ | <=1617>xxxxxxx} prevents dialing any number started with 1900 and 1617 area code will be added automatically when dialing number with 7 digits length;
The default setting is "No". If set to "Yes" and the server support this function, the phone will use the "Refer-To" header for attended transfer. Refer-To Use Target Contact Auto Answer The default setting is "No". If set to "Yes", the phone will automatically turn on the speaker phone to answer incoming calls. Send Anonymous If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous, essentially blocking the Caller ID to be displayed. Anonymous Call The default setting is "No. If set to "Yes", anonymous calls will be rejected. Rejection Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 153 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Call Log Three options. The default is log all calls. log all calls: Log all calls;
Only log incoming/outgoing calls: Disable Missed calls record. Disable call log: Disable call record. Special Feature The default setting is "Standard". Users may need to select special features to meet the specific requirements of different soft switch vendors. Feature Key Call features can be synchronized with SIP server. Synchronization Enable Call The default settings is "no". The local supports call transfer, call waiting and call Features forwarding. i.e.: * 72 + number means sets unconditional transfer number via call function. When the local call function conflicts with the server, local call function can be shut down. Please refer to chapter Activate Call Features for more details. No Key Entry Defines the timeout (in seconds) for no key entry. If no key is pressed after the Timeout (s) timeout, the digits will be sent out. The default value is 4 seconds. Ring Timeout (s) Defines the timeout (in seconds) for the rings on no answer. The default setting is 60 seconds. Use # as Dial Key Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#" key will immediately dial out the input digits. In this case, this key is essentially equivalent to the "Send" key. If set to "No", the "#" key is included as part of the dialing string. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 154 x-PDFDivision GXV3240 User Manual 3-Party GXV3240 WEB GUI Defines whether the call will be transferred once the conference host hangs up the Conference host phone. If check, the other two parties will still on line if the host hangs up.The default transfer the call is uncheck. Conference URI Configure Conference URIBroadsoft Standardaccording to N-way conference Broadsoft Call Enable Broadsoft Call Center. The default setting is No. Center Hoteling Event Enable Broadsoft event function. The default setting is No. Enable Broadsoft Call Center to make this take into effect. Call Center Status Enable Broadsoft Call Center Status. The default setting is No. Enable Broadsoft Call Center to make this take into effect. Account Ring Tone Allows users to configure different ringtone for the account. One System Ring ToneOnce selected, all calls will ring the System Ring Tone. Multiple Customer Ring ToneOnce selected, all calls corresponds to the specified account will ring the Customer Ring Tone. Users could also upload Call Forward Set Call Forward function. the mp3 files as the ringtones. Specifies the Call Forward Type in the drop-down menu:
Call Forward Type None: Disable Call Forward Unconditional: Forward all calls to particular number Time based: Forward calls based on the time range. Others: when phone is busy or not answered. Match Incoming This option defines the corresponding incoming ringtone. Users can choose different Caller ID ringtones. Custom Ringtone This option defines the corresponding incoming ringtone. Users can choose different ringtones. ADVANCED SETTINGS Users could set Security, Call Features, and Audio on the Advanced Settings page. Select Advanced Settings in the menu bar on WEB GUI. See figure 146. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 155 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI The account page has six parts as General Settings, Call Features, Video settings, Tone Generator, MPK General Settings, MPK LCD Settings. User could click the corresponding option on the navigation bar on the left to configure respectively. Figure 142 GXV3240 Web GUI-Advanced Settings Table 17 Advanced Settings/General Settings Parameters Parameters Description Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 156 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Local RTP Port Defines the local RTP-RTCP port pair used to listen and transmit. It is the base RTP port for channel 0. Users should configure 2 ports for one RTPdialogue: one for RTP and the other for RTCP. When configured, channel 0 will use this port_value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2 for RTP and port_value+4 for RTCP. The default value is 5004. Use Random Port When set to "Yes", this parameter will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple phones are behind the same full cone NAT. The Default setting is "Yes". Disable in-call Disable in-call DTMF. DTMF display Keep-alive Interval
(s) Specifies how often the phone sends a blank UDP packet to the SIP server in order to keep the port on the NAT router to open. The default setting is 20 seconds. STUN Server The IP address or Domain name of the STUN server to solve NAT Traversal. Use NAT IP The NAT IP address used in SIP/SDP messages. This field is blank at the default settings. SIP TLS Certificate SIP TLS Private GXV3240 supports SIP over TLS via the built-in private key and SSL certificate. The custom SSL certificate used for SIP over TLS should be in X.509 format. Users could custom SSL private key. The custom SSL Private key used for SIP over TLS should be in X.509 format. Key Defines the SSL Private key password used for SIP over TLS. SIP TLS Private Key Password Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 157 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 143 GXV3240 Web GUI Advanced Settings-Call Features Table 18 Advanced Settings/Call Features Parameters Parameters Description Always Ring If set to Yes, the incoming call will ring through speakers when using headphones. speaker The default is "No". Auto Conference If set to Yes, when during an active or more calls, users could press the Conference icon to join all the current lines on the phone. The default setting is "No". The default setting is "No". If set to Yes, disables the call waiting on the third party when two table telephone set up calls. Disable Call-Waiting Disable Dialplan If set to "Yes", disables dialing plans. The default setting is "No". Disable The default setting is "No". If set to "Yes, disable the call waiting tone when call Call-Waiting Tone waiting is on. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 158 x-PDFDivision GXV3240 User Manual Disable DND Reminder Ring Disable IP-Call mode Use Quick IP-Call mode Disable Conference Disable Transfer GXV3240 WEB GUI The default setting is "No". If set to "Yes", the ring splash that indicates an incoming call when DND is enabled will not be played. The default setting is "No". If set to "Yes", the phone cannot make IP calls via IP-Call mode. Users can dial an IP address under the same LAN/VPN segment by entering the last octet in the IP address.It is recommended that enable this mode when using the restricted static IP. Go to Settings>Advanced Settings page, set Fast IP Dial Modeto Yes, dial #XXX
(X is 0-9 and XXX <=255), phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. The default setting is "No". If set to "Yes", the Conference function will be disabled. The default setting is "No". If set to "Yes", the TRANSFER function key will be disabled. All Transfer operations will be failed. Default Transfer Blind transfer and attended transfer is optional. Mode Escape # as %23 in SIP URI Offhook Auto Dial The default setting is "Yes". Replaces # by %23 for some special situations. The phone will only use the first account to dial out. Once enabled, only one extension could realize this function while others cant. The phone will dial automatically the number when the phone is offhook or press the hands-free button. Offhook Timeout(s) The phone will exit the dial-up interface when offhook timeout. The default is "30 seconds ". Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 159 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 144 GXV3240 Web GUI Advanced Settings-Video Settings Table 19 Advanced Settings/Video Settings Parameters Configure the frame rate for SIP video call. The default setting is 15 Frames/
Second. Frame Rate Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 160 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 145 GXV3240 Web GUI Advanced Settings-Tone Generator Table 20 Advanced Settings- Tone Generator Parameters Parameters Description Call Progress Users can configure ring or tone frequencies based on parameters from the local telecom provider. By default, they are set to the North American standard. Tones Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ONms and a pause of OFFms and then repeat the pattern. Up to three cadences are supported. Ring Back Tone This defines the ring cadence for the phone. The default setting is: c=2000/4000. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 161 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 146 GXV3240 Web GUI Advanced Settings-MPK General Settings Table 21 Advanced Settings/ MPK General Settings Parameters BLF Call-pickup The prefix when the phone using MPK to call up. Each account is set to **by Prefix default. The Event List URI in MPK list, it requires server support. Users should firstly Event List URI configure a Event List URI including expanded list on the server (i.e.:
BLF1006@myserver.com) and fill in URI without a domain name (i.e.BLF1006). Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 162 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 147 GXV3240 Web GUI Advanced Settings- MPK LCD Settings Table 22 Advanced Settings/ MPK LCD Settings Parameters Configure MPK key mode on the GXV3240 extension board Speed Dial: Dial the uesr ID on the extension board. BLF: Monitor the call ID status on the extension board. Call Transfer: Transfer the current active call to the user ID on the extension board. Key Mode Call Intercom: Paging/Intercom User ID on the expansion board. Speed Dial via Active: Similar to Speed Dial. The difference is to call via the activated account. i.e., if account 2 is activated when offhook, the phone will call the user ID on the extension board via account 2. Dial DTMF: Dial DTMF of user ID on the extension board in an active call. Call Park: Configure call park code when park or answering the call. The configured MPK will be displayed in MOK list. Users cold user up/down button or more buttons to move, edit and delete the members in the list. Configure the SIP account MPK key uses. Configure the name of the corresponding MPK key Configure the user ID of the corresponding MPK key MPK List Account Name User ID Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 163 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Display Format Display MPK format: User name, User ID, User ID(User Name) Show Display Name from Server Figure 148 GXV3240 Web GUI Advanced Settings - MPK EXT Settings Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 164 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Table 23 Advanced Settings/ MPK EXT Settings ParametersExtension board 1/2/3/4 Account Name User ID Set up the SIP account for MPK keys. Set up the corresponding name of MPK keys. Set up the user ID corresponds to MPK keys. MPK ID is used to one-to-one tag 160 MPK keys on the 4 extension boards. The default number is 1-160. The user can click on Up and Down button to view the MPK ID MPK ID of each extension board. i.e., modify the MPK ID on MPK 1 to 5, and the configuration of MPK 1will be the same as in MPK 5. Display Format Set up MPK display Format: Name, User ID, User ID (User name).User name corresponds to the GXV3240 contacts name. Note:
Refer to the GXV3240 User Manual for more details on extension board MPK configuration. http://www.grandstream.com/support( 2200) MAINTENANCE Users could configure the Upgrade, TR-069 and Time &Date on GXV3240. Select Maintenance in the WEB GUI menu bar to enter the maintenance page. See figure 152. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 165 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 166 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 149 GXV3240 Web GUI Maintenance-Network Settings Table 24 Maintenance/Network Settings Parameters Parameters Specifications Address Type Allows users to obtain IP address via the following modes DHCP: Obtain IP address form DHCP server automatically. PPPoE: Dial up via PPPoE. Static IP: Static IP address configured by administrator. DNS Server 1 Enter the DNS Server 1. DNS Server 2 Enter the DNS Server 2. Enable LLDP Layer 3 QoS for SIP Layer 3 QoS for Audio Layer 3 QoS for Video Layer 2 QoS 802.1Q/VLAN Tag Layer 2 QoS 802.1p Priority Value User-Agent 802.1x mode Defines the Layer 3 QoS parameter for SIP packets. This value is used for IP Precedence, Diff-Serv or MPLS. Defines the Layer 3 QoS parameter for Audio packets. This value is used for IP Precedence, Diff-Serv or MPLS. Defines the Layer 3 QoS parameter for Video packets. This value is used for IP Precedence, Diff-Serv or MPLS. Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0. NOTE: If the Layer 2 is uncertain, please dont modify the Layer 2 tag and priority. Wrong configuration may cause IP access failure on the phone. Assigns the priority value of the Layer2 QoS packets. The Default value is 0. Set up the user agent for Phonebook and Screensaver. Allows the user to enable 802.1 x modes on the phone. Procy Connect to the proxy server. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 167 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 150 GXV3240 Web GUI Maintenance-Time Settings Table 25 Maintenance-Time Settings Parameters Parameters Specification Assigned NTP Server Address DHCP Option 42 Defines the URL or IP address of the specified NTP server to synchronize the date and time with NTP server. Defines whether DHCP Option 42 should override NTP server or not. When enabled, DHCP Option 42 will override the NTP server to synchronize the date and time on the override NTP phone. The default setting is "Yes". server DHCP Option 2 to Allows device to get provisioned for Time Zone from DHCP Option 2 in the local server automatically. The default setting is "No". override Time Zone setting Time Zone Controls the date/time display according to the specified time zone. If DHCP Option2 is enabled, the DHCP server will skip this setup to control the time zone configuration on the phone directly. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 168 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Time Display Configures the time display format on the LCD. Format Date Display Configures the date display format on the LCD. Format Figure 151 GXV3240 Web GUI Maintenance-Web/SSH Access Table 26 Maintenance/ Web/SSH Access Parameters Parameter Description Disable SSH Access Method Port The default setting is No. If set to Yes, the phone will not allow any SSH access to the phone. Allows users to select HTTP or HTTPS for Web Access. This field is for customizing the port for Web Access via HTTP. By default, HTTP uses port 80 and HTTPS uses port 443. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 169 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Admin Password Allows users to change the admin password. Only the administrator could configure the Advanced Configuration page. This field is case sensitive with a maximum length of 32 characters. User Password Allows the administrator to set the password for user-level GUI access. This field is case sensitive with a maximum length of 32 characters. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 170 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 152 GXV3240 Web GUI Maintenance-Upgrade Table 27 Maintenance/Upgrade Parameters Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 171 x-PDFDivision GXV3240 User Manual Parameters Description GXV3240 WEB GUI Configuration via Set LCD menu configuration permission. No Limited or General Settings is optional. LCD Menu XML Config File The password for encrypting the XML configuration file using OpenSSL. This is Password required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Input the authenticated user name if HTTP/HTTPS or configured server adopts User Name authentication mode. HTTP/HTTPS Input the authenticated user password if HTTP/HTTPS or configured server adopts Password User authentication mode. Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP, HTTPS or manual upload. Firmware Server Path Configure Server Path Defines the IP address or domain name for the firmware upgrade server. Defines the IP address or domain name for the file server. Firmware File The default setting is Empty. If configured, only the firmware with the matching Prefix encrypted prefix will be downloaded and flashed into the phone. This option appeals to service provider. End users don't need to fill in this option. Firmware File The default setting is Empty. End users don't need to fill in this option. Postfix Configure File The default setting is Empty. End users don't need to fill in this option. Prefix Configure File The default setting is Empty. End users don't need to fill in this option. Postfix mDNS Server If set to Yes, the device allows mDNS to rewrite configure/firmware server. The default setting is Yes. DHCP Option 66 The default setting is No. If set to Yes, the device will obtain IP address as well as Override Server firmware upgrade server address via DHCP(configured via DHCP). The address will override the path the Firmware Server Path specifies to fulfill auto deployment. The upgrade will use force TFTP. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 172 x-PDFDivision GXV3240 User Manual DHCP Option 120 Override SIP Server Enables DHCP Option 120 from local server to override the SIP Server on the phone. GXV3240 WEB GUI 3CX Auto Enables automatic provision feature on the phone when 3CX is used as the SIP Provision server. Automatic Upgrade This function is set for the network service provider. The default setting is "No". If set the checking time for every week/day/intervals, the Auto Upgrade and the corresponding configurations will be enabled. Input the period time for checking software upgrade or configuring upgrade in the textbox. The shortest interval is 60 minutes. If set to No, the device only to upgrade when reboot. Period Time of Specifies the time period to check for firmware upgrade (in minutes). The default Upgrade Checking setting is 10080 minutes (7 days). Hour of the Day Defines the hour of the day0-23 to check the HTTP/TFTP server for firmware
(0-23) upgrades or configuration files changes. Day of the Week Defines the day of the week0-6 to check the HTTP/TFTP server for firmware
(0-6) upgrades or configuration files changes. Automatic Upgrade Defines the rules for automatic upgrade. Rule Automatic Reboot Upgrade for without confirm boxes Authenticate Conf File If set to Yes, the device will reboot automatically for upgrade after downloading the upgrade firmware. Otherwise the prompt for reboot will pop up on LCD before reboot. The default setting is Yes. If set to Yes, Authenticates configuration file before acceptance. Factory Reset Restore to factory default settings. Users could also select Clear the SD card. Note: Please back up data before reset in order to avoid data loss. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 173 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 153 GXV3240 Web GUI Maintenance-Syslog Table 28 Maintenance/Syslog Parameters Parameters Description Syslog Server Syslog Level The URL/IP address for the syslog server. This function appeals to the VOiP service server. Selects the level of logging for syslog. The default setting is None. It means send no syslog. The 4 levels from high to low are: DEBUG, INFO, WARNING and ERROR. Syslog messages are sent based on the following events:
product model/version on boot up (INFO level);
NAT related info (INFO level);
sent or received SIP message (DEBUG level);
SIP message summary (INFO level);
inbound and outbound calls (INFO level);
registration status change (INFO level);
negotiated codec (INFO level);
ethernet link up (INFO level);
SLIC chip exception (WARNING and ERROR levels);
Memory exception (ERROR level). Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 174 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 154 GXV3240 Web GUI Maintenance-Logcat Table 29 Maintenance/Logcat Parameters Parameters Description Clear Log Log Tag Press the clear log button to clear log. Specifies the log tag to filter the log. Log Level Selects the log priority in the drop-down menu. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 175 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 155 GXV3240 Web GUI Maintenance Debug Table 30 Maintenance/Debug Parameters Parameters Description Capture Trace View Trace Press Start to start capturing a trace and press Stop to discontinue .Capture Trace will help to diagnosis. The default is disabled. Press LIST to view the list of captured traces. It will show the time when the trace was captured. Click on the name of the file to download and view the trace. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 176 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 156 GXV3240 Web GUI Maintenance-Language Table 31 Maintenance-Language Parameters Parameters Description Language Select the language displayed on the phone. GXV3240 supports multi language:
Chinese, English, Spanish, French, Russian and etc. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 177 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 157 GXV3240 Web GUI Maintenance-TR-069 Table 32 Maintenance/TR-069 Parameters Parameters Description Enable TR-069 If set to "Yes", the phone will send session connection request to the ACS. ACS URL URL for TR-069 Auto Configuration Servers (ACS). There are 2 methods toidentify ASC server:
IP Address i.e: http://10.10.10.1:9090 Domain Name i.e:http://huawei.acs.com:9090 Note: 9090 is the port number of ASC server Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 178 x-PDFDivision GXV3240 User Manual ACS username ACS password Periodic Inform Enable GXV3240 WEB GUI ACS username to authenticate TR-069 when the phone sends connecting request to ASC. It should be in accordance with ASC configuration. ACS password for TR-069. It should be in associated with ASC configuration. If set to "Yes", the phone will send inform packets to the ACS periodically. Periodic Inform Sets up the periodic inform interval (in seconds) to send the inform packets to the Interval (s) ACS. Connection Request Username The username to authenticate ACS when the ASC server sends connecting request to the phone. It should be in associated with ASC configuration. Connection The password for the ACS to connect to the phone. The phone should in accordance Request Password with ACS server configuration. Connection The port for the ACS to connect to the phone. It cannot be occupied by other Request Port applications, i.e: the device cant use the port that SIP 5060 or 5004 uses. CPE Cert File The Cert File for the phone to connect to the ACS via SSL. CPE Cert Key The Cert Key for the phone to connect to the ACS via SSL. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 179 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 158 GXV3240 Web GUI Maintenance-Contacts Table 33 Maintenance/Contacts Parameters Parameters Description Import/Export Supports import/export Contacts: UTF-8GBKUTF-16UTF-32Big5
[J1]:
File Encoding Big5-HKSCS,Shift-JIS,IOS8859-1,IOS8859-15,Windows-1251,EUC-KR
. File Type Supports import/export Contacts: XMLVCardCSV. Save Phonebook to PC Clear The Old List Allow users to save XML file to PC. Click Save to save Phonebook file with configured coding format and file format to PC. The phone will delete all the old list before downloading new ones if check. The default is uncheck. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 180 x-PDFDivision GXV3240 User Manual Replace Duplicate Items Local File Download Clear The Old List Replace Duplicate Items GXV3240 WEB GUI The phone will delete all the duplicated items before downloading new ones if check. The default is uncheck. Click Browse to select XML file and download it to the phone. The phone will delete all the duplicated items before downloading new ones if check. The default is uncheck. The phone will delete all the duplicated items before downloading new ones if check. The default is uncheck. Download Mode Select network download mode: OFF/TFTP/HTTP. Supports import/export Contacts: UTF-8GBKUTF-16UTF-32Big5 File Encoding Big5-HKSCSShift-JISIOS8859-1IOS8859-15 Windows-1251,EUC-KR. The default is UTF-8. Download Server Set up the server to download with from network. Click Download to download Contacts file to the phone from the Download Now configured server. Note: The contacts file must be the formatted file the phone supports. Download Interval(m) The interval to download from server. The default is None, namely will not automatically request download, users can set up as needed. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 181 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Figure 159 GXV3240 Web GUI Maintenance-LDAP Book Table 34 Maintenance/LDAP Book Parameters Parameters Descriptions Server Address LDAP server address, users could input IP address or domain name. Port Set up the port number of LDAP server. Base DN directory to inquire contacts.i.e., dc=grandstream, dc=com Set up the base DN to inquire on the serve ,namely under which User Name Password ou=Boston, dc=grandstream, dc=com Set up the username to login LDAP server. Some LDAP servers support anonymous login without username. Set up the password to login LDAP server. If the LDAP server support anonymous, users could login without password. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 182 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI LDAP Name Attributes It allows users to configure multiple name attribute separated by Set up the name attribute of each record returned from LDAP search. spaces. i.e., gn cn sn description Set up the number attribute of each record returned from LDAP search. It allows users to configure multiple number attribute LDAP Number Attributes separated by spaces. i.e., telephoneNumber telephoneNumber Mobile Set up the mail attribute of each record returned from LDAP search. It allows users to configure multiple mail attribute separated by LDAP Mail Attributes spaces. i.e., mail mail mailbox Set up the filter when configure name inquiry.i.e.,
(|(telephoneNumber=%)(Mobile=%) return all telephoneNumber or LDAP Name Filter contacts with specified filter value in Mobile f.
(&(telephoneNumber=%) (cn=*)) return all contacts with specified filter value with cn field in telephoneNumber. Set up the filter when configure number inquiry.i.e.,
(|(telephoneNumber=%)(Mobile=%) return all telephoneNumber or LDAP Number Filter contacts with specified filter value in Mobile. LDAP Mail Filter
(&(telephoneNumber=%) (cn=*)) return all contacts with specified filter value and the set cn field in telephoneNumber. Set up the filter when configure mail inquiry.i.e.,
(|(mail=%)(mailBox=%)) return all contacts with specified filter value in Mail orMailbox .
(!(mail=%)) return all contacts without specified filter value in Mail ;
(&(mail=%) (cn=*)) return all contacts with specified filter value and the set cnfield in mail. LDAP Displaying Name Display onscreen name attribute, up to three attributes. Such Attributes Max Hits Search Timeout(ms) as:%cn %sn %telephoneNumber Set up the max hit return to the LDAP server. If set to 0, the server will return all searched results. The default setting is 50. Set up the search timeout return after inputting search info.The default setting is 0. LDAP Lookup For Dial Set up whether to appy LDAP lookup for dial. The default setting is Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 183 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI No. LDAP Lookup For Set up whether to appy LDAP lookup for incoming call. The default Incoming Call setting is No. Figure 160 GXV3240 Web GUI Maintenance-Device Manager Table 35 Maintenance/Device Manager Parameters Parameters Description AE Mode Users could set up the environment settings to obtain better visual effect. Bright environment and dark environment are optional. Disable Missed Call If set to Yes, the LCD backlight will be disabled when there is a Backlight missed call. The default setting is No. Disable Missed Call If set to Yes, the LCD backlight will be disabled when there is a Indicator missed call. The default setting is No. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 184 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI Disable MWI Indicator Set up whether to disable LED MWI Indicator when there is a unread message. The default setting is No. Disable New Message If set to Yes, the indicator will be disabled when there is a new Indicator message. The default setting is No. Disable Contact or If set to Yes, the indicator will be enabled when the storage of Message Full Indicator contacts or messages is full. The default setting is No. Disable Indicator When LCD is Off If set to Yes, the indicator will be disabled when LCD is Off. The default setting is No. RJ9 Headset TX Gain The headphone volume setting controls the sent-out audio signal.
(dB) The default is 0. RJ9 Headset RX Gain The headphone volume setting controls the received audio signal.
(dB) The default is 0. 3.5mm Earphone TX Gain (dB) 3.5mm Earphone RX Gain (dB) Headset Type Select Normal headset or EHS headset type. Users could select Default Mode or Toggle Headset/ Speaker. Please refer to the user manual for details 1. Default Mode When the phone is running in idle screen, press the hardkey HEADSET and off hook to dial. The headset icon will be displayed on top of the calling interface. Press the hardkey HEADSET and off hook to speak via headset if there is an incoming call. Headset Key Mode Press the hardkey HEADSET to hang up the call if the user is speaking via the headset during an active call. Press the hardkey HEADSET to switch to the headset if the user is speaking via speaker or handset. Press the hardkey HEADSET again to hang up the phone. Press the hardkey HEADSET
/SPEAKER to switch to the previous calling mode. 2. Toggle Headset/Speaker When the phone is running in idle screen, Press the hardkey HEADSET to enter the headset mode and the screen will display the Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 185 x-PDFDivision GXV3240 User Manual GXV3240 WEB GUI corresponding icon. Press the hardkey HEADSET or the numeric key will initiate the headset mode as default. Press the Answer button on screen or the hardkey HEADSET to speak via headset when there is an incoming call Press the hardkey HEADSET to switch to the Headset/Speaker during an active call . Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 186 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING UPGRADING AND PROVISIONING GXV3240 supports software upgrade via TFTP or HTTP/HTTPS. Go to Advanced Settings page to configure. CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the WEB Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The Config Server Path is the TFTP, HTTP or HTTPS server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path". A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and multiple digit numeric numbers. i.e., P2 is associated with the Admin Password in the Web GUI->Maintenance->Web/SSH Access page. Note: For a detailed parameter list, please refer to the corresponding firmware release configuration template. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 187 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING When a Grandstream Devices boots up or reboots, it will issue a request for a configuration XML file named "cfgx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the device, i.e., "cfg000b820102ab". The configuration file name should be in lowercase letters. For more details on XML provisioning, please refer to:
http://www.grandstream.com/general/gs_provisioning_guide_public.pdf CONFIGURE SERVER CONFIGURE TFTP SERVER The following chapter will take 3CDaemon TFTP as an example. 1. Open the HTTP server, as shown in figure 160 below. Figure 161 HFTP Server Interface 2. Click Configure TFTP Serverto bring out the dialog as shown in figure 161. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 188 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING Figure 162 HFTP Server Interface -Configure Dialog 3. Set the path to save the file under Upload/DownloadinTFTP Configurationtab. Figure 163 Set HFTP Server Path 4. Select the path then click Ok to bring out the following dialog. Figure 164 Confirm Changes Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 189 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING 5. Click Yes to confirm changes. 6. Click Ok to close the dialog. Note: The file uploaded to sever should be unzipped.bin file. CONFIGURE HTTP SERVER The following chapter will take 3CDaemon TFTP as an example. You could obtain Apache HTTP server installation provisioning from http://httpd.apache.org, and follow the wizard to complete the default installation. The following chapter will take using Apache HTTP Server2.2 in Windows XP as an example. 1. Open Apache server, go to Start > All Programs > Apache HTTP Server 2.2 > Monitor Apache Servers on a PC installed with Apache server. The icon in the notification area of the taskbar indicates the Apache server has been enabled. Select "Start" to enable the server when see
. 2. Save the file under the following path:
Installation Path\Apache Software Foundation\Apache2.2\htdocs. Note If the file is saved under htdocs folder, the URL format for the phone to access Apache server is: http:// IP address of the PC installed with Apache server. i.e., http://192.169.1.51 If the file is saved under htdocs subfolder, the URL format for the phone to access Apache server is: http:// IP address of the PC installed with Apache server
/Subfolder Name. i.e., http://192.169.1.51/filename Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 190 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING FIRMWARE UPDATE GXV325 supports the following ways to update Update via upload firmware file Manual update via firmware file Auto update via firmware server This chapter will introduce the three upgrade methods in details. Note:
It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device in the process of update or it might be fail. Please unpack the compression package before upload the file for update. UPDATE VIA UPLOAD FIRMWARE FILE 1. Go to Maintenance> Upgrade, set the update type to Manual and click the Upload button. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 191 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING Figure 165 Select Firmware File 2. The pop-up dialog will show on screen, users could confirm to update according to the prompt. MANUAL UPDATE The steps to update file via HTTP are the same as via TFTP. Theis chapter will take via TFTP as an example. 1. Go to Maintenance>Upgrade, Select No in Automatic Upgrade ,as shown in figure 165. Figure 166 Set up Auto Update 2. Go to Maintenance>Upgrade, Select Always Check at Bootup in Automatic Upgrade Rule option, as shown in figure 166. Figure 167 Set up Automatic Upgrade Rule 3. Set up upgrade mode and upgrade server. Select TFTPin Upgrade Viaoption and input the local TFTP server address in the Firmware Server Path option. URL and IP address are optional. See figure 167. Figure 168 Set up Firmware update Mode Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 192 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING 4. Uncheck DHCP Option 66 Override Server, as shown in figure169.If check, it allows the phone to obtain IP address as well as the upgrade server address via DHCP. This address will override the Firmware server path configured in step 3. Figure 169 Set up whether to Enable Option 66 Override Server 5. Click Save to save the change. 6. Click the Reboot icon to boot up the phone and upgrade the device. AUTO UPGRADE The steps to upgrade via HTTP are the same as steps via TFTP. This chapter will take via TFTP as an example 1. Go to Maintenance>Upgrade, set up the rational upgrade check interval in Automatic Upgrade option as shown in figure 169. Figure 170 Automatic Upgrade Setting 2. Go to Maintenance>Upgrade, Select Always Check at Bootup in Automatic Upgrade Rule option, as shown in figure 170. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 193 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING Figure 171 Automatic Upgrade Rule Setting 3. Set up upgrade and upgrade server. Select TFTPin Upgrade Via option and input the local TFTP server address in the Firmware Server Path option. URL and IP address are optional. See figure 171. Figure 172 Upgrade Setting 4. Uncheck DHCP Option 66 Override Server, as shown in figure 180.If check, it allows the phone to obtain IP address as well as the upgrade server address via DHCP. This address will override the Firmware server path configured in step 3. Figure 173 Set up Whether to Enable DHCP Option 66 Server 5. Click Save to save the change. The phone will automatically upgrade when detects new firmware version on the sever. FACTORY RESET Warning Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 194 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING WARNING: Restoring the Factory Default Settings will DELETE all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider VIA LCD MENU Follow the steps below to restore the GXV3240 to the factory default settings. 1. Press the MENU button and tap on Settings on GXV3240 desktop, or go to onscreen MENU->Settings >Advanced Settings >Factory Reset;
2. Tap on Factory Reset to bring out the dialog as shown in figure 173. 3. Click OK to restore the phone to factory settings. Figure 174 Factory Reset VIA THE WEB GUI 1. Login GXV3240 Web GUI and go to Maintenance->Upgrade page;
Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 195 x-PDFDivision GXV3240 User Manual UPGRADING AND PROVISIONING 2. Click on the Reset button for Factory reset. See figure 174. Figure 175 Web GUI-Factory Reset 3. A dialog box will pop up shown in figure 175;
Figure 176 Web GUI-Confirm Factory Reset 4. Click OK to restore the phone to factory settings. VIA BUTTONS When the message waiting indicator LED goes out the first time after the GXV3240 is powered, press and at the meanwhile. When the indicator is on again, the phone will restore to factory settings. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 196 x-PDFDivision GXV3240 User Manual FAQs FAQs Q: Why my GXV3240 screen is dark?
Please check whether your phone is powered on. Please ensure that the GXV3240 is connected correctly to the power adapter. Q: Why my GXV3240 touch screen is not sensitive?
Check that the power adaptor for GXV3240 is the original 12V BY adaptor. Q: Why I cant hear the dial tone through my GXV3240?
Please ensure that all units of the GXV3240 have been installed and connected correctly. Please refer to <GXV3240 Quick Installation Guide> to install the phone. Q: Why my GXV3240 doesnt ring when there is an incoming call?
Please check whether the phone volume has been set to minimum. Tap on to turn up the volume. Q: Where can I check the GXV3240 IP address?
Please tap on the Account icon on the desktop then check the IP address on the upper left corner of the page. See figure 184. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 197 x-PDFDivision GXV3240 User Manual Q: How to change the user password?
FAQs Please login the WEB GUI, go to Maintenance->Web/SSH Access and input new password in the textbox of User Password option, save the change then reboot the phone. Please visit our website: http://www.grandstream.cn/ for answers to your more questions. Grandstream Co., Ltd Software Version1.0.0.11 Document Version0.1 198 x-PDFDivision
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2016-02-13 | 2412 ~ 2462 | DTS - Digital Transmission System | Class II Permissive Change |
2 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | ||
3 | JBP - Part 15 Class B Computing Device Peripheral | |||
4 | 2014-03-25 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
5 | JBP - Part 15 Class B Computing Device Peripheral | |||
6 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 5 6 | Effective |
2016-02-13
|
||||
1 2 3 4 5 6 |
2014-03-25
|
|||||
1 2 3 4 5 6 | Applicant's complete, legal business name |
Grandstream Networks, Inc.
|
||||
1 2 3 4 5 6 | FCC Registration Number (FRN) |
0020352431
|
||||
1 2 3 4 5 6 | Physical Address |
126 Brookline Ave, 3rd Floor
|
||||
1 2 3 4 5 6 |
Boston, MA
|
|||||
1 2 3 4 5 6 |
Boston
|
|||||
1 2 3 4 5 6 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 5 6 | TCB Application Email Address |
s******@nemko.com
|
||||
1 2 3 4 5 6 |
t******@timcoengr.com
|
|||||
1 2 3 4 5 6 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 3 4 5 6 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
app s | FCC ID | |||||
1 2 3 4 5 6 | Grantee Code |
YZZ
|
||||
1 2 3 4 5 6 | Equipment Product Code |
GXV3240
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 6 | Name |
N****** W********
|
||||
1 2 3 4 5 6 | Telephone Number |
1-617********
|
||||
1 2 3 4 5 6 | Fax Number |
1-617********
|
||||
1 2 3 4 5 6 |
N******@grandstream.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 6 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 6 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 6 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 6 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 3 4 5 6 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 5 6 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 5 6 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | IP Multimedia Phone | ||||
1 2 3 4 5 6 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 5 6 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 6 | Purpose / Application is for | Class II Permissive Change | ||||
1 2 3 4 5 6 | Original Equipment | |||||
1 2 3 4 5 6 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 5 6 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 6 | Grant Comments | Class II Permissive Change. Power listed is conducted. The antenna installation and operating configurations of this transmitter, including any applicable antenna gain and cable loss must satisfy MPE categorical Exclusion Requirements of §2.1091. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. This device has a 20 MHz and 40 MHz bandwidth mode. | ||||
1 2 3 4 5 6 | Class II Permissive Change. Power listed is conducted. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 dm from all persons and must not be co-located or operating in with any other oantenna or transmitter. | |||||
1 2 3 4 5 6 | Class II Permissive Change. | |||||
1 2 3 4 5 6 | Power listed is conducted. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 dm from all persons and must not be co-located or operating in with any other oantenna or transmitter. | |||||
1 2 3 4 5 6 | Power listed is conducted. The antenna installation and operating configurations of this transmitter, including any applicable antenna gain and cable loss must satisfy MPE categorical Exclusion Requirements of §2.1091. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. This device has a 20 MHz and 40 MHz bandwidth mode. | |||||
1 2 3 4 5 6 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 6 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 6 | Firm Name |
MRT Technology (Suzhou) Co., Ltd
|
||||
1 2 3 4 5 6 |
Galanz
|
|||||
1 2 3 4 5 6 | Name |
W******** J****
|
||||
1 2 3 4 5 6 |
L**** H********
|
|||||
1 2 3 4 5 6 | Telephone Number |
86-51******** Extension:
|
||||
1 2 3 4 5 6 |
86-75********
|
|||||
1 2 3 4 5 6 | Fax Number |
86-75********
|
||||
1 2 3 4 5 6 |
r******@mrt-cert.com
|
|||||
1 2 3 4 5 6 |
I******@ecmg-global.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2412.00000000 | 2462.00000000 | 0.2130000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0007000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0007000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
6 | 1 | 15C | CC | 2412.00000000 | 2462.00000000 | 0.2130000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC