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http://www.emc2000.co.kr CE TEST REPORT Report No.: EMC-FCC-R0065 Appendix 6. User manual EMC compliance Ltd. 480-5 SHIN-DONG, YEONGTONG-GU, SUWON-CITY, GYEONGGI-DO, KOREA 443-390 82 31 336 9919 (Main) 0505 299 8311 (Fax) This test report shall not be reproduced except in full, Without the written approval. SAMSUNG SMARTCAM User Manual SNH-1011N SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMS This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC NOTE:
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT. Instructions & Warranty The manufacturer is not responsible for any loss or radio/TV interference caused by unauthorized modification of the product. Such modification will void the warranty of the product as well as the users right of use. WARNING The product must be assembled and installed by an adult. Before using, read all instructions on this manual thoroughly and follow operational To avoid entangled power cord, do not place it around the baby bed or other infant Especially, the power cord should be installed carefully while keeping it out of Never use the product near bath tub, sink, washing machine and in wet basement to The product is designed for indoor use. The product is not designed for medical monitoring, and requires a grown-ups To avoid overheating of the product, do not expose the product to direct sunlight; do instructions, warnings on this manual and printed on the product. furniture. Keep this product and its power cord out of childrens reach. childrens reach. avoid moisture. protective supervision on its use. not install or use near a heat source such as heater, radiator, cooking devices (ex:
electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.). Avoid pillar or furniture that may block ventilation, when installing the product. Make sure to keep ventilated while using the product. Samsung SmartCam User Manual Copyright 2012 Samsung Techwin Co., Ltd. All rights reserved. is the registered logo of Samsung Techwin Co., Ltd. Trademark The name of this product is the registered trademark of Samsung Techwin Co., Ltd. Other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin. Disclaimer Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the users own responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice. the adaptor to/from the wall outlet. Make sure to use the power adaptor provided. If used with unidentified adaptor, it may damage the product. The power adaptor must be used with regular household electric supply. Avoid sharp, pointed objects around the adaptors cable, not to damage the cable. Be warned and never hold the cables stripped part when connecting / disconnecting To avoid entangled cable lines, avoid using cable extension for adaptors power cord. The products servicing is allowed only to authorized Samsung Techwins service When using the product for childrens care, be careful to keep the product out of The product partially contains component which might cause respiration difficulty. personnel. childrens reach. Accessories and small parts of the product should be stored keeping out of childrens reach. children. accidental/sudden childrens move; it requires periodic checks and human supervision. The product is not designed to replace responsibility of human supervision on The product is not equipped with device of immediate notification to adult with Contents GeTTinG STARTeD Features 4 Getting to know your Monitoring system 6 inSTALLATion & neTwoRk ConneCTion Installation 8 Network Connection and Settings 10 MoniToRinG Settings 13 Live Video Setup 23 Admin 25 AppenDix Specifications 27 Troubleshooting GettinG Started 01 Features Whats Included Getting to know your Monitoring system Power Supply Network connection 4 5 6 7 7 Easy to install Features
- With the help of WPS (Wi-Fi Protected Setup), wireless sharing and easy
- Simply visit the home page (www.samsungsmartcam.com) and download and connection are enabled. install the program without a separate installer program. Remote monitoring monitoring is ready for you.
- Whenever and wherever if you are in the Internet enabled environment, remote
- PC, laptop or smart phone can be used for monitoring. Real-time alarm
- Detect motion and sound before outputting the alarm in real time via Google Talk Messenger or with smart phone. Cloud Storage
- Upload the event video and images to the users YouTube (video) or Picasa
- Anytime anywhere you can enjoy the video and images stored in the cloud
(images) account automatically. storage. Two-way Audio
- With the built-in speakers and microphone, you can make Two-way communications. However, it is available only with the smart phone. (Not applicable to the PC or laptop computer.) SNS (Social Networking Service) Alarm supported
- Provide the event alarm (message, video, image) via YouTube, Picasa or Twitter.
- Share special video footage and images with your friends. IR Flash
- In a low contrast scene, you can use IR Flash for the monitoring purpose. 4 English whats included The system comes with the following components:
Power Adaptor Quick Guide Warranty Card Camera & Bracket body Bracket wall Tape wall hanging Network Cable Check for above components when opening the product package. 5 01Getting Started Getting to know your Monitoring system Built-in iR LeDs for night vision High quality camera lens power / wi-Fi status LeD Built-in Mic 6 English DC IN 5V NETWORK SAMSUNG SMARTCAM DC 5V power input Press to access the receiver menu. Press the button again to exit. network port Used if WPS is not supported on the Wireless Access Point or if you do not have a Wireless Access Point Built-in speaker
. privacy button Press once to stop transmitting video/audio Press and hold for 5sec to reset the camera to default settings wpS button Used to pairing the camera with the Wireless Access Point power Supply Plug-in the camera power adapter to the wall outlet and connect the camera as shown. n ` Make sure to use the provided power adaptor. Otherwise, the product may not operate properly.
` It will take about 1min for the camera to boot-up completely.
` When the boot-up is complete, the power LED color will change from red to blue. DC IN 5V NETWORK SAMSUNG SMARTCAM UNLOCK LOCK network connection Network Cable NETWORK .
"Network Connection and Settings"
. (10) LeD status LED . Red Red Blinking Green Blue Blinking Blue Yellow Magenta Booting Booting / Alarm Server /
WPS Pairing (0.5) / Network Setting (1) Network Privacy Firmware 7 01Getting Started Installation precautions 1. Install the camera in a place where it can receive the video signal with no interference. 2. Keep it away from humidity such as around the humidifier. 3. Keep it away from the direct sunlight, strong light or dust; install it in a place of clear view. 4. Do not install it in a place interrupted by an obstacle. 5. Keep the lens clean at all times. Wipe it off of dust with a soft cloth. inStallation &
network ConneCtion 02 installation 8 Precautions 8 Wall mounting 9 Stand mounting 10 network Connection and Settings 11 11 Precautions If using a cable router 12 If using a Wireless Access Point not equipping WPS 12 To connect to a wireless network with WPS 13 8 English wall mounting 1. Zipper bag Tape wall hanging Bracket wall . 2. Tape wall hanging
, Bracket wall
. 4. Adaptor Bracket wall
. n ` Adaptor 12
. TOP 3. Tape wall hanging ,
[ Top] 12 . n ` The Tape wall hanging cannot be reused after being used
` / /
once. TOPTOP TOP 5. Bracket body . n ` Bracket body [UNLOCK LOCK] Bracket wall
[ Top] . 6. Bracket body
. UNLOCK LOCK UNLOCK LOCK Bracket body 9 02Installation & Network Connection 7. Adaptor n ` When done, remove the protective film from the lens. DC IN 5V NETWORK SAMSUNG SMARTCAM 8. Adjust the cameras shooting angle as appropriate. n ` Do not put excessive force. Otherwise, it may cause damage to the camera. LOCK UNLOCK 1. Adaptor . 2. Bracket body [PUSHI TO RELEASE]
, Bracket wall . n ` [PUSHI TO RELEASE] Bracket body
. UNLOCK LOCK Stand mounting 1. Bracket body Bracket wall [], [] . 10 English 2. Bracket wall
. 3. , Bracket body [PUSHI TO RELEASE]
. n ` , . 4. Adaptor . DC IN 5V NETWORK SAMSUNG SMARTCAM UNLOCK LOCK environment. administrator or service provider. the service. If this is the case, contact the service provider. Network Connection and Settings precautions The wireless network access may fail, depending on the communications For details about the network settings and password, contact your network For a specific Internet service requiring user authentication, you may not access Do not access the unauthorized network. The farther the distance from the Wireless Access Point, the longer time the If you fail to access the selected wireless network, try a different Wireless For more information about the router or the wireless connection, refer to the If the camera is connected to a multiple-Wireless Access Point network network connection may take. Access Point to make access. documentation of the router or contact the router manufacturer. environment, some video packets may be lost, depending on the network traffic load. According to the network policy (blocking UDP) of the service provider, the video transmission can be limited to one minute. In addition to the above two situations, you may encounter a network delay or interruption due to the network conditions. This product has gone through the compatibility test with worldwide top ranking routers in the market but you may still have a problem in compatibility with some conventional routers or other routers manufactured by other than the industry leading companies. 11 02Installation & Network Connection if using a cable router if using a wireless Access point not equipping wpS If you do not have a Wireless Access Point, you must connect the camera using LAN cable directly to your home router. 1. Connect the network cable to the camera and to the home router as shown below . Please refer to <Wired Network> on page 24. If you want to connect the camera using a non-WPS Wireless Access Point, change the network setting to Wire and try the wireless network. 1. Use the network cable (LAN cable) to connect the LAN port of the unit to the LAN port of the Wireless Access Point. DC IN 5V NETWORK SAMSUNG SMARTCAM
<Hub>
OR
<Modem>
DC IN 5V NETWORK SAMSUNG SMARTCAM Internet Service
<Wireless Access Point>
Internet Service
<Modem>
2. Register and select the camera according to guide of 03. Monitoring. 3. Set your wireless network environment using the guideline <Wireless n ` When the wireless network settings are completed, remove the LAN cable. Network> on page 24.
` If you fail to connect to the Internet service, contact the service provider for details. 12 English To connect to a wireless network with wpS What is WPS?
WPS enables to make connection between the camera and the Wireless Access Point with a simple click of the button. 1. When you apply the power, the power status LED is lit red, and it will change to red blinking when the booting is completed. 2. Press the WPS button on the camera. Press the WPS button on the Wireless Access Point within 2min. WPS Button WPS Button NETWORK n ` If the Wireless Access Point do not support WPS or you do not have wirelss router,
` If no WPS button is displayed or visible on the display, see the Wireless Access Points please go to Wired Connection. manual or contact the manufacturer of your Wireless Access Point for technical assistance.
` On some routers, you may need to log in to the web interface and click on an
` If you fail to connect to the Internet service, contact the service provider for details. on-screen button to activate the WPS feature. SAMSUNG SMARTCAM DC IN 5V NETWORK SAMSUNG SMARTCAM
<Wireless Access Point>
Wi-Fi Indicator LED Internet Service
<Modem>
3. The WiFi status LED will become steady blue once the camera is connected to the Wireless Access Point. (may take up to 30sec). If the Wi-Fi status LED (blue) is not lit, repeat steps 2 through the end and check it again. 4. The Wi-Fi status LED will became steady green once the camera is connected to server. 13 02Installation & Network Connection MonitorinG 03 Settings Account Setup and Registering the Camera Live Video Alarm Settings Live Video Setup Video Setting Network Setting Time Setting Admin Private Key Update Firmware My Account 14 14 20 21 24 24 25 26 26 26 27 27 14 English Settings Account Setup and Registering the Camera Once you register the product with the site, you can monitor the camera video on the PC or laptop computer. web browser requirements Mac Windows
- Windows 7, XP supported
- Internet Explorer 7 or 8
(The 64-bit Internet Explorer 8 is not supported.)
- Firefox
- Chrome n ` If you fail to make network connection with MAC Safari, follow the instructions below:
- Safari
- Firefox
- Chrome 1) Click to run the Finder. 2) Click the application, and double-click the Utilities icon. 3) Double-click on the Java Preferences icon. 4) When the Java installer screen appears, click Install. 5) When the installation is completed, check the option of Enable Web Start and applet plug-in applications from the Java preference window. Java-uninstalled pC 1) Verify the Java version In the SmartCam Web service access page, make search for JAVA Runtime Environment (hereinafter JRE) and check if your PC has installed the recommended version of JRE 1.6.10 or later. If not, install the latest version of JRE as recommended by the Company. 2) Move to the Verify Java page If you agree to upgrade the current Java version for a PC installing JRE version 1.6.10 or earlier or a PC not installing JRE yet, you will move to the Java Verify page. If you have not installed Java yet, you will be prompted to install JRE with a message. 3) Start installing Java 1. Enter www.samsungsmartcam.com on the web browsers address field. n ` If you do not have Java installed on your computer, you will be asked to click on the link to download the Java plug-in and install. This process may take up to 10 minutes depending on your internet connection speed. n ` This product is designed to automatically install JAVA but, in many situations, if it is not installed automatically, visit by www.java.com and follow the onscreen instructions to install the product. 15 03Monitoring 5) Start the SmartCam Web service pC having JRe 1.6 or earlier installed 1) Verify the Java version In the SmartCam Web service access page, make search for JAVA Runtime Environment (hereinafter JRE) and check if your PC has installed the recommended version of JRE 1.6.10 or later. If not, install the latest version of JRE as recommended by the Company. From the Verify Java page, click on the given button to check the Java version. 2) Verifying the Java version Search for the current version of JRE on the PC 3) Check the JRE version of the current PC Check the current JRE version and download the latest version if necessary
( version 7 Update 4 as of 2012/05) If you accept the installation of JRE, the installation process will start. 4) Verify Certificate When JRE is installed completely, you will move to the SmartCam Web page. And, you will be prompted to agree to run the application published by Samsung Techwin Co., Ltd. 16 English 4) Agree to install JRE 6) Start installing Java Agree to install the latest version of JRE 5) Move to the Verify Java page If you agree to upgrade the current Java version for a PC installing JRE version 1.6.10 or earlier or a PC not installing JRE, you will move to the Java Verify page. If you have not installed Java yet, you will be prompted to install JRE with a message. If you accept the installation of JRE, the installation process will start. 17 03Monitoring 7) Verify Certificate Move to the SmartCam Web page (www.samsungsmartcam.com), and you will be prompted to agree to run the application published by Samsung Techwin Co., Ltd. 8) Start the SmartCam Web service 2. Select <Sign Up> to register. After reading the terms of use, check on I agree with, and click <Next>. 3. Provide the requested information, and click <Sign Up>. Fill in the user ID in 8 ~ 12 alphanumeric characters. alphanumeric characters. ID : Enter the user ID and perform the duplicate check. Password : For security reason, provide the user password in 8 ~ 12 Confirm Password : Please enter the password again for confirmation. Name : Enter the user name. E-mail : Enter the correct email address as it is used for reference in case you forgot the user ID or password. Nation : Please select your country. 18 English 4. Enter the <Serial No> and click the check. 7. When done, click <Registration>. SAMSUNG SMARTCAM MODEL : SNH-1011N DC 5. OV 2. 2A M/C : SNH-1011N/US PV Apr 2012 S/N : XXXXXXXXXXXXXXX MAC ADDRESS. : XX-XX-XX-XX-XX-XX SAMSUNG TECHWIN CO., LTD. MADE BY SAMSUNG IN CHINA
<Rear Label of the Product>
5. Create a <Private key>. n ` If you want to change the private Key, please refer to <Admin> on page 25. 8. Once the camera is successfully registered, you can check the camera in the
<Camera List>. n ` Private key is required to prevent unauthorized access to the camera.
` You can use one to eight length strings of letters, numbers, and characters except -
and ,. 6. Create a <Camera Name>. XXXXXXXXXXXXXXX Camera Name : You can provide the camera name to your preference for identification in the multi-camera network. (ex: Living room, Kitchen...) n ` You can use one to fifteen length string of letters, numbers, and characters
~`!@#$%^&*()_-|{}[];,./?. 19 03Monitoring Live Video 1. From the <Camera List>, select the camera to monitor and click < >. 3. When done, click <OK>. 4. Select <Video> <Live> to display the live feed from the selected camera. XXXXXXXXXXXXXXX n ` The < > icon indicates the camera is inactive so you cannot monitor it right now. 2. Enter the Private Key and select preferred language. 20 English
<
> : Select frame rate based on your network speed. Recommended bandwidth 768Kbps 1Mbps 1.5Mbps Frame rate 5 fps 10 fps 30 fps Resolution VGA VGA VGA Profile Name Low Speed Network Mid Speed Network High Speed Network n ` If the bandwidth provided by the cable service provider is lower than recommended, you may encounter a blurry image or a temporary loss of video signal.
<
<
> : Takes a picture of current live image you are viewing.
> : When enabled, you can hear whats happening around the camera. supported. (in either 3G UDP or Relay mode) n ` Depending on the policy of the Internet service provider, the sound output may not be
` Depending on your internet provider, When the camera cant connect your phone or PC directly, Relay mode show on display screen and the live video viewing may time-out after 1 minute.
` The Night Vision video produces a different visibility according to the distance between camera and subject. (See the picture below) 1m distant (1.0 field) 2m distant (0.65 field) 3m distant (0.5 field) Alarm Settings Camera has ability to send event notifications when motion or audio is detected. See the notification bar below the live view. 1. From the bottom menu bar of the live screen, select to click one of SNS, Messenger, and Email. The context menu should appear. n ` Provide the user ID and password that you have created and set in the previous site.
` If you fail to synchronize time, no event alarm will occur.
` In order to synchronize time, the device should be connected to the Internet. 21 03Monitoring<YouTube> notification When enabled, you can record up to 30 seconds of video to your private YouTube account. 1. Select Enable. 2. Enter your YouTube user ID and password. 3. Select public or private folder to save. By default, its set to private folder. 4. Click [Apply]. Uploaded. n ` You can check the recorded video at the YouTube homepage Video Manager
` Note that depending on the policies of YouTube, the video may not be uploaded.
` If setting to public, the video may be exposed to the public.
` It is advisable to create and use one YouTube account for each camera.
` Even when you have set the YouTube alarm, the video will not be transferred if the
` If a continuous motion is detected or the audio alarm occurs, the camera can recognize the next event only after the uploading to YouTube is completed.
(In other words, it does not recognize any event until the YouTube upload is finished.) event alarm is not set to Enabled (see page 23).
<picasa> notification When enabled, camera will send a picture of the event to your Picasa account. 1. Enter your Picasa user ID and password. 2. Select either public or private folder to save. By default, its set to private folder. 22 English 3. Click [Apply]. n ` If you have set the private setting of the video image, no image will be found in portal sites.
` Refer to the policy of Picasa for the maximum number of uploaded images.
` YouTube and Picasa must be enabled to receive notifications.
<My Friends> notification When enabled, camera will send event notifications to listed user IDs. Notifications can be viewed in Smartcam App or Google Talk. If this is set to <Enabled>, the video and image link recorded in YouTube and Picasa will be transferred to the listed friends in real time in the event of an alarm. The video/image alarm will be transferred only if you have set the Youtube and Picasa enabled. Otherwise, no alarm will be triggered. You will have no video displayed if you dont have any Youtube ID and access a private content. Even when you access the Youtube site, no video will be played automatically. Be sure to click the Play icon to play a video. If you fail to play the video, log into the Youtube site and install Flash Player and try again. samsungsmartcam.com). When an alarm occurs, the PUSH alarm will be notified to the respective smart phones via the Web site. below to configure the Google Talk settings. If you want to receive the notification with Google Talk, follow the instructions The Friend list will have user IDs registered at the Web site (www. 1. xxxxxxxx@xmpp.samsungsmartcam
<Google Talk> notification 1) In the friends list, it shows the IDs that camera is registered to and Google Talk friends that receives real-time notification from the camera. 2) When enabled, you can receive real-time event notification through Google Talk messenger and Smartphone push service. 3) To receive instant event notification, add the camera as a friend to your Google Talk messenger account. You have to add the following user ID.
(camera serial number@xmpp.samsungsmartcam.com) (i.e., XXXXXXXX@
xmpp.samsungsmartcam.com) 4) Once camera is invited, you will receive an instant message to enter the private key for authentication. Enter the private key of the camera you are adding. 5) Once completed, you can see the Google Talk messenger ID in the camera My Friends list. 6) Click [Apply].
<Twitter> notification When enabled, camera will send a notification as a message to your twitter account. 1. Click on Request URL. 2. Click on Get Token. 3. Twitter web page will pop-up for authorization. 4. Enter your Twitter user ID and password and click on Authorize app to get the Access Token. 5. You will see the pin number generated. Copy the pin numbers and go back to the camera page and paste the pin number in the Access Token section. 6. Click [Apply].
<e-mail> notification
<Receiver email address>
1. Please see the below table for the popular email server information. Gmail smtp.gmail.com 465 Use on Full email address Email password Full email address Yahoo smtp.mail.yahoo. com 25 Dont Use on Only ID without
@yahoo.com Email password Full email address Server Address Port Use SSL. User Authentication ID Password Sender If your email provider is not listed, you need to get the email server information from your email provider. Yahoo Plus plus.smtp.mail. yahoo.com 465 Use on Only ID without
@yahoo.com Email password Full email address 2. 3. Add above information and receiver full email address and then click Add button. n ` The alarm notification will be sent to the specified user account via Twitter. 23 03Monitoring Live Video Setup Video Setting a b c d Description Specify whether to trigger the alarm or not, and specify the sensitivity. The higher the sensitivity is, the subtler motion/sound events will be detected. This will prevent possible screen distortion due to a mismatch between the vertical sync frequency and the blinking frequency of the lighting. Set the IR lighting. If you set it to <Color>, the camera will not switch to the Day/Night mode. Adjust the volume of the built-in microphone and speaker of the camera as appropriate. Note that the Two-way audio transfer function is available only with the smart phone application. e f No. a Event Alarm b Flickerless c Day/Night d Audio 24 English No. Description e Camera f Activation Time You can configure the camera-related settings. Flip: You can flip over the video image.
: Disable the screen rotation.
: Horizontally mirrors the video image against the vertical axis.
: Vertically flips over the video image against the horizontal axis.
: Rotate the screen by 180 Brightness: You can adjust the brightness of the screen image. You can activate the motion and audio detection at a desired time. Always: It will work at all times. Scheduled: You can select the time of activation. n ` If you display more than one live video with the Web browser, they can be overlapped in some portion. It is recommended to use one browser at one time.
` If camera is capturing a close object, the video analysis capability may degrade. In the following cases, the video analysis function may not produce a proper result on the default event and motion detections.
- The object color or brightness is similar to the background.
- Multiple movements continue occurring at random due to a scene change or other reasons.
- A fixed object continues moving in the same position.
- An object hides other objects behind.
- Two or more objects overlap or one object divides in multiple portions.
- Too fast object (for a proper detection, one object should be found overlapping between contiguous frames).
- Reflection / blur / shadow due to a strong light such as direct sunlight, illumination, or headlamp.
- In severe snow, rain, wind or in dawn / dusk.
- A moving object comes close to the camera. network Setting
<Wired Network>
<Wireless Network>
a b No. Description a Dynamic IP Address b Static IP Address If you select Dynamic IP Address, the IP address will be obtained automatically. You must manually provide the information of: IP address, subnet mask, gateway, DNS server address. n ` If any of the manual settings is wrong, the network settings will not be applied.
` If you have both cable and wireless network connections simultaneously, the cable
` Press WPS to set the network connection to Wireless regardless of the current network network connection is prioritized. settings. When the system reboots, it will switch to Cable if the cable network connection is already established.
` If you switch from the current wireless connection to the cable connection, the network
` For more information about the router or the wireless connection, refer to the will switch to cable connection accordingly. documentation of the router or contact the router manufacturer. a b c Description You can select to activate or deactivate the wireless network connection. You will see a list of APs (Access Point) available. Select a desired one from the list of APs (Access Point). If you select a secured AP (Access Point), you must enter the password before you can access the network. For the password, contact your network administrator. No. a Wireless On/
Wireless Off b AP (Access Point) list c AP (Access Point) password n ` If you select a non-secured AP (Access Point), you just can access the network without providing a specific password.
` If you entered a wrong password, you cannot access the network whatsoever.
` When the wireless network settings are completed, remove the LAN cable. If you do not remove the LAN cable, the wireless network will not be available. 25 03Monitoring Time Setting Admin private key a b a No. a Time Zone b Summer Time Description Select your region. Check this option if you live in a country or region where DST(Daylight Saving Time) is applied. n ` The time will synchronize with the NTP(Network Time Protocol) server automatically.
` For this, Internet connection is required.
` You need to set the timezone correctly to obtain the exact time setting.
` The time displayed without Internet connection may not be accurate. 26 English No. Description a Change the private Key You can change the private Key. Enter the current private Key, and type a new private Key. n ` If you change the private key, you will be logged out and return to the private key input page.
` The private key can be changed only in admin mode.
` Keep the private key in a safe place as it is used for viewing the live screen of the camera or for changing the display settings. Update Firmware My Account a XXXXXXXXXXXXXXX No. a Update Firmware Description Please update your current software version if it is lower than the final version. If the final version is the same as or lower than the current version, the Update Firmware button will not be active. No update will proceed. n ` Use the cable network if possible to update the firmware.
` If the power is off during the update, it will cause a fatal damage to the product.
` The duration of the firmware update depends on the size of the firmware file and the network connection speed. n ` If you want to change your information, move to My account page and select an item (password and/or email address) and make changes as necessary. 27 03Monitoring 04 28 28 30 31 appendix Specifications Specifications Product Appearance Troubleshooting Description Specifications Specifications Item Video Imaging Device Effective Pixels Scanning System Synchronization Frequency Lens Focal Length (Zoom Ratio) Angular Field of View (D/V/H) Min. Object Distance Focus Cotrol Zoom Movement Speed Lens Type Pan / Tilt / Rotate Pan Range Tilt Range 1/5" 3M CMOS 2,048(H) x 1,536(V) Progressive Internal 120MHz(MAX) 2.87mm 65.1/ 42.9/ 54.1 300mm ~
Fixed Not Support 3 Plastic lens
-15~15 (Manual) 0~120 (Manual) 28 English Item Operational On Screen Display (Web Browser, Local page) Camera Title Day & Night OS Audio Detection Motion Detection Privacy Masking White Balance Digital Zoom Flip / Mirror Network Ethernet Wireless WPS (Wi-Fi Protected Setup) Video Compression Format Resolution Max. Framerate Video Quality Adjustment Streaming Capability Description English, French, Germany, Spanish, Italian, Chinese, Korean Off / On (Displayed up to 15 characters) Auto(Infra-red Cut Removable), Color, B./W (850nm), 5m Linux Support Video Motion Detection Off / On Privacy button Auto Not Support Yes RJ-45 (10/100BASE-T) Wi-Fi 802.11 b/g/n Support WPS Button H.264, MJPEG 640x480, 320x240 30fps (640x480) H.264: Compression Level MJPEG : Quality Level Control Multiple Streaming (Up to 4 Profiles) Item Audio Compression Format Audio Communication Protocol Streaming Method Max. User Access Web Viewer Mobile application support Environmental Operating Temperature / Humidity Electrical Input Voltage / Current Power Consumption Indication CPU & Memory Mechanical Color / Material Dimension (WxHxD) Weight Description G.711 2-Way (Built-in Microphone, Speaker) TCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP, HTTP, TCP, UDP, STUN, XMPP, SIP, uPNP, ICE, SNTP, IPv4/v6, ICMP Unicast 5 users at Unicast Mode Supported Browser :
Internet Explore (7,8), Safari, Firefox, Chrome (Silverlight prefered) iPhone, Android (Not all android phones are compatible) 0C ~ +40C (+32F ~ +104F)/ 20% ~ 80% RH 5V DC / 2.2A Max. 7W 1 LED (Power, Status, Link) TI DM365 (216Mhz), SDRAM : 128MB, NAND : 128MB White/Plastic 54 x 90 x 30.07 mm (w/o Bracket ) TBD 29 04Appendix product Appearance 30 English Troubleshooting If you encounter a problem with your system, see the table below to solve the problem as quickly and easily as possible. Please follow the instruction below:
Problem I forgot my user ID/
password. I failed to connect wirelessly with the camera. After logged in, I failed to register the camera. The camera is registered, but is not ready for network connection. Action
- Move to Log-in page Find ID/PW, and enter the registered e-mail address to which we will send you the user ID and/or a new password. It can be spammed out depending on the policy of the email server. After logged in, it is advisable to change the temporary password provided. If you encounter a frequent turn off of the wireless Internet LED, this may be caused by an improper place for the wireless Internet network. Come closer to the AP and try again. If the wireless network is unstable, you can still make connection via the cable network.
-
-
- Check if the entered serial number matches with the label on the bottom of
- Please re-enter the valid private key and try again.
-
the camera. If the problem persists, reset the camera to the factory default and start all over again.
(To reset the camera to the factory default, press and hold the Privacy button on the side of the camera. The camera will reboot when the factory reset is completed.)
- Check if the front LED on the camera turns on.
-
-
-
If the wireless LAN LED turns off, follow the applicable instructions to make the wireless LAN connection using WPS. If the problem persists even if the wireless LAN LED turns off, move the camera near the wireless AP and try again. If you use the cable LAN network, the wireless LAN LED should turn off. If the cable LAN is connected, the product will be connected to the server automatically by the AP. Problem The camera video is not uploaded to YouTube. The capture images in the camera will not be uploaded to Picasa. Notification from the camera is not transferred to Twitter. The message of Privacy mode appears and no video is displayed. The video from the camera is temporarily lost. Action
- Move to Setup Video Setting Motion/Audio and adjust the sensitivity
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as necessary. From the Notification settings page on the bottom of the live screen, configure the YouTube notification settings. (See page 21 of the manual) YouTube has different service policies according to the country. The policy for your country may prohibit uploading to YouTube. Please first check the YouTube policy for your country.
- According to the YouTube policy, it may limit the uploading size. Check the allowable free space of your YouTube account, and if insufficient, delete the exiting video clips or increase the upper limit.
- Move to Setup Video Setting Motion/Audio and adjust the sensitivity as necessary.
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From the Notification settings page on the bottom of the live screen, configure the Picasa notification settings. (See page 21 of the manual)
- Picasa has different service policies according to the country. The policy for your country may prohibit uploading to Picasa. Please first check the Picasa policy for your country.
- According to the Picasa policy, it may limit the uploading size. Check the allowable free space of your Picasa account, and if insufficient, delete the exiting images or increase the upper limit.
- Move to Setup Video Setting Motion/Audio and adjust the sensitivity
-
as necessary. From the Notification settings page on the bottom of the live screen, configure the Twitter notification settings. (See page 22 of the manual) The Company supports the privacy policy or mode for protecting your privacy. The Privacy mode can be set using the button on the rear of the product. (See page 6 of the manual) In Privacy mode, neither camera video will be displayed nor is it transferred outside. To release the Privacy mode, press the same button again. The video from the camera will be affected by the illumination of the installation site of the camera. This is why the video from the camera looks lost if the camera is installed in a low illumination environment. The video from the camera can be delayed according to a network delay. Please check if the camera is installed in a place of proper wireless Internet communications.
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31 04Appendix Action
- Adjust the volume of the microphone or audio sound in the Setup page of
- Click the Voice icon in the video playback page, or check if the voice is
- Depending on the policy of the Internet service provider, the sound output the camera. turned On in your smart phone app. may not be supported. (in either 3G UDP or Relay mode) You must create a new private key. seconds to reset to the factory default.
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- Press and hold the Privacy button in the rear of the product for at least 5
- After the factory reset, access the camera and set the Private key again.
- After logging in, move to the My account page, select an item (password and/or email address) and make changes as necessary. Problem No sound is output from the video. I forgot my Private key. I want to change my password and/or email address. 32 English Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwins devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive. Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. SALES NETWORK SAMSUNG TECHWIN CO., LTD. Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400 TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Toll Free : +1-877-213-1222 Direct : +1-201-325-6920 Fax : +1-201-373-0124 www.samsungsv.com SAMSUNG TECHWIN EUROPE LTD. Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS TEL : +44-1932-45-5300 FAX : +44-1932-45-5325
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2012-06-27 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2012-06-27
|
||||
1 | Applicant's complete, legal business name |
Hanwha Techwin Co., Ltd.
|
||||
1 | FCC Registration Number (FRN) |
0020229910
|
||||
1 | Physical Address |
6, Pangyo-ro 319 Beon-gil, Bundang-gu Seongnam-si
|
||||
1 |
6, Pangyo-ro 319 Beon-gil, Bundang-gu
|
|||||
1 |
Gyeonggi-do, N/A
|
|||||
1 |
South Korea
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
k******@emcc.de
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
NLM
|
||||
1 | Equipment Product Code |
SNH-1011N
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
J****** K******
|
||||
1 | Title |
Principal Research Engineer
|
||||
1 | Telephone Number |
82-70********
|
||||
1 | Fax Number |
82-31********
|
||||
1 |
j******@hanwha.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Home Smart Camera | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power output listed is peak conducted. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with specific operating instructions for satisfying RF exposure compliance | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
EMC Compliance Ltd
|
||||
1 | Name |
c******** k********
|
||||
1 | Telephone Number |
82313********
|
||||
1 | Fax Number |
82313********
|
||||
1 |
k******@emc2000.co.kr
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2412.00000000 | 2462.00000000 | 0.0170000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC