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setup guide hp jetdirect 380x 802.11b wireless external print server (usb) Copyright Hewlett-Packard Company 2002. All rights reserved. Reproduction, adaptation or translation with-
out prior written permission is prohibited, except as allowed under the copyright laws Publication Number:. J6061-9xxxx First Edition xxxxxxx 2002 Applicable Products:. J6061A Trademark Credits. Microsoft, MS-
DOS, Windows, Microsoft Windows NT are trademarks or U.S. registered trademarks of Microsoft Corporation. NetWare and Novell are registered trademarks of Novell Corporation. IBM, AIX are registered trademarks of International Business Ma-
chines Corp. Ethernet is a registered trade-
mark of Xerox Corporation. PostScript is a trademark of Adobe Systems, Incorporated. UNIX is a registered trademark of the Open Group. Warranty. The information contained in this document is subject to change without notice. HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMIT-
ED TO, THE IMPLIED WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or conse-
quential damages in connection with the fur-
nishing, performance or use of this material. For the specific warranty terms applicable to your HP product, and for warranty service information, see the appendices in this guide. Safety Considerations. Prior to the in-
stallation and use of this product, review all safety markings and instructions.
Instruction Manual Symbol. If the product is marked with this symbol, refer to the product manuals to protect the product from damage. WARNING: Denotes a hazard that can cause injury. CAUTION: Denotes a hazard that can damage equipment or data. Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazard and have taken appropriate steps. Grounding. This product is installed in a safety class 1 product that has a protective earthing terminal. There must be an uninter-
rupted safety earth ground from the main power source to the products input wiring terminals, power cord or supplied power cord set. Whenever it is likely that the protec-
tion has been impaired, disconnect the power cord until the ground has been restored. Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California 95747-6588 www.hp.com Contents 1. Introduction Whats in the Box. 1-1 For the Details... . 1-2 What You Need to Supply. 1-3 Wireless LAN Terms and Concepts . 1-4 Network Printing Terms and Concepts. 1-10 If You Need Help... . 1-13 2. Installing the Print Server Hardware Steps to Install the Hardware. 2-1 3. Making a Wireless Network Connection Before You Begin... . 3-1 Using a Microsoft Windows Wireless PC . 3-3 Using an Apple Macintosh Wireless Computer . 3-6 Optional Wireless Connection Setup Methods . 3-7 4. Installing the Printer on a Network System or Server Before You Begin... . 4-1 Microsoft or Novell NetWare Networks . 4-3 UNIX Networks . 4-6 Apple MacOS networks. 4-6 To View Documents on the CD-ROM . 4-7 3 5. Troubleshooting Problems Status Light (LED) Indications. 5-2 Wireless/Status Light . 5-2 USB Light. 5-3 Configuration (Test) Page . 5-4 If the Configuration Page Does Not Print, or is Unreadable . 5-4 Different Configured Channel Shown on Configuration Page. 5-7 Unable to Communicate with the Wireless Print Server . 5-8 During Initial Setup: . 5-8 After Initial Setup:. 5-9 Wireless Signal Weak or Failed. 5-10 Firmware Upgrade Failure . 5-12 Resetting to Factory Defaults (Cold Reset) . 5-14 A. Getting Support and Service HP Support by Phone. A-1 HP on the World Wide Web:. A-3 HP User Forums (USA only) . A-3 Software, Driver, and Firmware Upgrades . A-3 B. Technical Reference Radio: Channel Frequencies . B-1 HP Jetdirect CD-ROM Software. B-2 HP Jetdirect Tools Summary . B-3 4 C. Specifications and Regulatory Statements Networking Specifications . C-1 Physical Specifications . C-3 Electrical Specifications . C-4 Electromagnetic Specifications . C-6 Safety Statements . C-6 Regulatory Statements . C-7 D. Limited Global Warranty Statement and Service HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT . D-1 Local warranty statements . D-3 Getting Warranty Service . D-9 5 6 Introduction Thanks for purchasing the HP Jetdirect wireless print server!
When install0ed in your printer, the HP Jetdirect wireless print server turns your printer into a wireless Ethernet printer on your Ethernet network. 1 Whats in the Box c. d. e. a. b. a. setup instructions b. HP Jetdirect CD-ROM, with setup software and additional documentation c. HP Jetdirect 380x 802.11b Wireless External Print Server (USB) d. AC/DC power adapter e. optional mounting clip Introduction 1-1 For the Details... 1-2 Introduction chapter 2 to connect the print server to the printer chapter 3 to configure your networks wireless settings on the print server chapter 4 to install the printer on your network servers or systems What You Need to Supply
a supported Microsoft Windows or Apple Macintosh computer with an 802.11b Wire-
less LAN (WLAN) interface card installed
Microsoft Windows 95/98, Me, NT 4.0, 2000
Apple Mac OS 8.6 and later This wireless computer is needed to set up a wireless connection from your printer to your network.
an access point (for wireless infrastructure mode only) In infrastructure mode, an access point is a device that connects wireless devices, such as a wireless network printer, to your cabled network. For more information, see Wireless LAN Terms and Concepts on page 1-4.
(Windows systems) the printers software driver for your Windows system When using the HP Jetdirect CD-ROM to install a network printer, you will need the software driver for your printer. You can obtain your printer driver from one of the following sources:
The printing system CD-ROM supplied with your printer
The HP support Web site: http://www.hp.com/go/support
The automated driver download feature of the HP Install Network Printer wizard on the HP Jetdirect CD-ROM. (If you have Internet access, the printer installation software on the HP Jetdirect CD-ROM can automatically download and install the printer driver. For more information, see chapter 4. The HP Install Network Printer wizard requires a printer driver file with the appropriate extension (*.inf) to complete the installation. The applicable drivers are commonly referred to as the Add Printer drivers or the Corporate User printer drivers. Introduction 1-3 Wireless LAN Terms and Concepts Access Point An access point is a device that typically serves as a bridge or gateway between wireless devices and the devices on a cabled network. Anaccess point must be able to receive and forward network traffic between wireless and cabled network devices. Multiple access points can act as repeaters to extend the range of a wireless network. Access Point in Enterprise Workgroup Residential Gateway as Access Point Access Point as Wireless Repeater 1-4 Introduction Ad Hoc (Peer-to-Peer) Mode Ad hoc mode (or peer-to-peer mode) is a wireless network topology where wireless devices communicate with each other directly. An access point is not used. On Apple networks, ad hoc mode is called computer-to-computer mode. When set in this mode, the print server receives print jobs from wireless computers directly. Ad hoc mode:
a peer-to-peer wireless network topology Note Ad hoc peer-to-peer mode is a wireless topology where wireless devices com-
municate directly. HP Jetdirect peer-to-peer printing refers to a network clients direct print path to a printer. HP Jetdirect peer-to-peer printing may be used on both ad hoc or infractructure wireless modes. Introduction 1-5 Authentication Authentication is used to validate the identification of each device or computer that is attempting to access a network. The authentication method used on a network is deter-
mined during network design and depends on the network security requirements. Con-
sequently, authentication methods are closely associated with encryption options that are also used on the network. HP Jetdirect wireless print servers support the following authentication methods:
Open System. Authentication is not used, virtually allowing open access to a device. Encryption may or may not be used, depending on the need for data security.
Shared Key. Authentication is based on a secret, common WEP key that must be configured on each device. A device that does not have the proper WEP key cannot access the network.
RADIUS using MD5. RADIUS (Remote Authentication Dial In User Service, RFC 2138) servers are used to receive client connection requests and authenticate the client. This authentication method uses 802.1x EAP (Extensible Authentication Protocol) and MD5 (Message-Digest Algorithm 5, RFC 1321). A User Name and Password must be configured on the device. If the networks Access Point uses WEP keys, then the WEP key must also be configured on the device.
RADIUS using TLS. RADIUS (Remote Authentication Dial In User Service, RFC 2138) servers are used to receive client connection requests and authenticate the client. This authentication method uses 802.1x EAP-TLS (Extensible Authentication Proto-
colTransport Layer Security, RFC 2716). This authentication method requires that an X.509-compliant digital certificate be installed on the device. In addition, dynamic WEP keys under the control of the authentication server are used and must be support-
ed by the access point. 1-6 Introduction Channels IEEE 802.11 standards for wireless LANs specify a spectrum of radio waves for wireless communications. The allowed spectrum is divided into channels consisting of 22 MHz each. The number of available channels may be restricted based on your location (see the appendices). When shipped from the factory, the HP Jetdirect print server is configured for ad hoc mode operation using channel 10. In most cases, manual configuration of the channel is not required.
If the print server is powered on and discovers a wireless device whose SSID (network name) is also hpsetup, it will automatically adjust its channel to match that network.
If the print server is reconfigured for infrastructure mode, it will automatically adjust its channel to match the access point. Introduction 1-7 Infrastructure Mode Infrastructure mode is a wireless network topology where all wireless communications goes through an access point. Infrastructure mode is called a Basic Service Set (BSS), and sometimes referred to as enterprise mode. On Apple networks, infrastructure mode is called Airport Network mode. When set in this mode, the HP Jetdirect print server receives print jobs from wireless and cabled network computers through an access point. access point Infrastructure mode:
a wireless topology that uses an access point for connection to a wired network Service Set Identifiers (SSID) An SSID is a logical name assigned to a wireless LAN. It is typically used to provide access control onto a LAN. For example, if the SSID for a wireless network is mycompany, then each wireless device on this network must be configured with this SSID. In infrastructure mode, the access point will require wireless devices to be configured with the appropriate SSID before network access is allowed. 1-8 Introduction Signal Range The range over which wireless devices can communicate depends on the physical environ-
ment and the orientation of the HP Jetdirect print server. The range is typically 100 feet at the highest data rate (11 Mbps), and 300 feet at the lowest data rate (1 Mbps). In general, while radio waves can bounce off obstacles to access print servers, it is best to have clear line-of-sight access between devices without obstacles through which the signal must pass. The range is typically 100 feet at the highest data rate (11 Mbps), and 300 feet at the lowest data rate (1 Mbps). Note Signal range and wireless transmission performance is reduced with increasing distance between devices, and with obstacles that block or absorb signals. Wired Equivalent Privacy (WEP) Keys Wired equivalent privacy (WEP) encryption provides a level of data security for wireless networks using encryption keys. To use WEP, wireless devices on a network must be configured with a common WEP encryption key to be able to communicate with each other. Because the WEP key is used by each wireless device, it is typically called a shared key. Note WEP encryption levels are sometimes called 40-bit, 64-bit, 104-bit or 128-
bit encryption. 40-bit and 64-bit are identical, as are 104-bit and 128-
bit. When entering WEP keys, the user specifies 40 bits for 64-bit encryption, or 104 bits for 128-bit encryption. An additional 24 initialization vector (IV) bits are automatically added for a total of 64 bits and 128 bits, respectively. In this guide, we will use 40/64-bit and 104/128-bit to specify these WEP encryption levels. Introduction 1-9 By factory default, WEP encryption keys are not set on the HP Jetdirect print server. The print server supports configuration of either 40/64-bit or 104/128-bit encryption keys. In addition, up to four WEP encryption keys can be configured, although only one can be selected for transmission at a time. For typical networks, WEP keys are considered static because they remain the same unless manually reconfigured. For example, on a typical infrastructure mode network that uses WEP encryption, a change to the WEP key on an access point will require a manual change to the WEP key on each wireless device. However, on highly-secure advanced networks that use authentication servers for network access, the WEP keys used may be dynamic, because they are routinely changed automatically, making them difficult to decipher. Note Wireless performance is reduced when WEP encryption is enabled, due to the additional processing time required. Network Printing Terms and Concepts Client-Server Printing On a client-server network, client computers send print jobs to a dedicated network server that controls the use of each installed printer. The HP Jetdirect print server receives print jobs over the network under the network servers control, or can automatically monitor print queues and de-spool print jobs from the network server. 1-10 Introduction network server client-server printing Peer-to-Peer (Direct Mode) Printing On a peer-to-peer network, dedicated network servers are not use. Instead, an HP Jetdi-
rect-connected network printer is installed on each client computer that will send print jobs directly to the printer. peer-to-peer printing Introduction 1-11 Network Protocols For network computers and printers to communicate on a network, they must use a common language, or network protocol. The HP Jetdirect print server can support many different network protocols simultaneously, such as TCP/IP (Transmission Control Pro-
tocol/Internet Protocol) and IPX (Internet Packet Exchange). For a list of supported protocols, see page C-2, Supported Network Operating Systems and Protocols. Network Address Each device on a network must be identified by a unique network address for the specific network protocol used. On an IPX network, the network address is assigned automatically. On an IP network, configuration and assignment of IP addresses and other IP settings are a bit more complex. Network addresses are configured and stored on each HP Jetdirect print server during installation, and are listed on the HP Jetdirect configuration page for the print server. Hardware Address Each device on a network contains a unique LAN hardware (or station) address that is assigned by the manufacturer of the device. Because HP Jetdirect print servers connect printers to a network, each print server contains a LAN hardware address assigned by Hewlett-Packard. The address consists of 12 hexadecimal digits (0 through F). The first 6 digits uniquely identify the manufacturer, and the second 6 digits uniquely identify the device. The LAN hardware address is important because it may be needed to identify the printer during installation. It is listed on the HP Jetdirect configuration page for each print server. On external HP Jetdirect print servers, this address is also listed on a label attached to the print server. In addition, it is listed on a label attached to the print server. 1-12 Introduction If You Need Help... For advanced topics or more information, see the documentation supplied electronically on the HP Jetdirect CD-ROM. For release notes, see the Readme file in the root directory of the HP Jetdirect CD-ROM. For web-based or direct phone support, refer to the HP support information in appendix A, Getting Support and Service. Note For phone support in the USA, call HP support at:
(208) 323-2551 For phone support worldwide, see appendix A, Getting Support and Service. For the latest HP support telephone numbers and available services worldwide, visit:
http://www.hp.com/support/support_assistance Introduction 1-13 1-14 Introduction Installing the Print Server Hardware 2 Steps to Install the Hardware 1. Get the printer ready to attach to the network:
If the printer is already set up:
Switch off the printer. Detach it from any computer. Switch the printer on again, and proceed to step 2.
If the printer is not already set up:
Assemble its hardware onlypaper tray, cartridges, power cordusing the instruc-
tions supplied with it. Set aside the printer CD; do not install its software yet. Do not attach the printer to your computer. Switch on the printer, and print a test page, if available, according to the instructions supplied with it. power Installing the Print Server Hardware 2-1 2. Attach the print server to the printer by plugging the Universal Serial Bus (USB) cable shipped with the print serverinto the USB connector on the front end of the print server and into the USB connector on the printer. USB connection Caution Unsupported USB Devices:
an HP 4135A Jetdirect Connectivity Card
any USB hub any USB-to-parallel converter
any USB cable extender 2-2 Installing the Print Server Hardware 3. Plug the DC power cord from the power moduleshipped with the print serverinto the power connector on the rear end of the print server. Plug the power module into a power outlet. to printer lights test button to power Installing the Print Server Hardware 2-3 4. Wait two minutes for the print server to initialize, and then verify the connection with the printer by printing a configuration (test) page:
Briefly press and release the test button above on page 2-3). The page should soon emerge from the attached printer. on the rear end of the print server (illustrated status entry HP JetDirect Configuration Page (English HPGL2)
--------- General Information ------------
Status:
I/O Card Ready
--------------- IPX/SPX ------------------
Status:
Initializing Model Number:
Hardware Address:
Firmware Version:
Port Config:
Manufacturing ID:
Date Manufactured:
J6061A 0001E6123456 Q.23.01 802.11b 40194019F090F 02/2002 USB Printer 1 -----------------------------
Device Name:
LaserJet 3320 Hewlett-Packard Manufacturer:
US16SK0KD Serial Number:
Communication Mode:
IEEE 1284.4
---------- 802.11b Wireless Status:
Scanning Communication Mode:
Network Name (SSID):
Signal Strength:
Access Point / BSSID:
Channel:
Authentication Type:
Encryption Type:
Total Packets Transmitted:
Total Packets Received:
Ad Hoc hpsetup Not Applicable 00022D4147E3 10 Open System None 42 1
---------- Security Settings -------------`
Not Specified Admin Password:
Disabled SSL/TLS:
Not Applicable Cert Expires:
1;2 SNMP Versions:
Not Specified SNMP Set Cmty Name:
Access List:
Not Specified Primary Frame Type:
Auto Select Network Unknown 0000C400 Unknown Unknown Frame Type EN_II EN_802.2 EN_SNAP EN_802.3 Rcvd 2 31903 2 2
------------ Novell/NetWare --------------
Status:
16 NOT CONFIGURED Node Name:
NetWare Mode:
NDS Tree Name:
NDS Context:
Attached Server:
SAP Interval:
NPI12345 Queue Server 60 sec
-------------- AppleTalk -----------------
Initializing Status:
Name:
Zone:
Type 1:
Type 2:
Network Number:
Node Number:
HP LaserJet LaserWriter 65281 4
---------------- TCP/IP ------------------
Status:
40
--------------- DLC/LLC ------------------
Status:
Ready ARP DUPLICATE IP ADDRESS 00:c0:6f:03:99:79 Not Specified Host Name:
192.0.0.192 IP Address:
255.255.255.0 Subnet Mask:
192.0.0.192 Default Gateway:
Default IP Config By:
192.168.0.1 DHCP Server:
TFTP Server:
Not Specified Config File: ..client/stand/uxboot/card.cfg Domain Name:
Not Specified 2-4 Installing the Print Server Hardware Note If the page does not appear on the printer, or if it is unreadable, see page 5-4. Check on the page that the print server status is I/O Card Ready. The Status entry is the first entry in the General Information section, in the upper left portion of the page. Since the print server is not yet fully installed (until you complete the procedures in chapters 3 and 4), some parameters such as the IP address will not reflect their final operating status. Note To interpret entries and diagnose problems reported on the configuration page, see the Administrators Guide, HP Jetdirect Print Server (Models 610n/615n/
680n/380x) on the HP Jetdirect CD-ROM provided with the print server. Installing the Print Server Hardware 2-5 5. Optional:
You can use the clip attached to the bottom of the print server to mount it to the printer or to a table or wall. Use either the supplied sticky tape or the mounting screw holes. Or you can pull off the clip. clip 2-6 Installing the Print Server Hardware Making a Wireless Network Connection 3 Before You Begin... This chapter describes how to configure the HP Jetdirect print server with a wireless network connection to your network. Similar to connecting a network cable, a wireless network connection is required before you can discover and install the printer on your network systems. To configure a wireless connection, you must have a supported wireless computer. Verify the following:
You have a wireless computer with one of the following operating systems:
Microsoft Windows 9x, Me, NT 4.0, 2000, XP
Apple Mac OS 8.6, 9.x, X 10.1 or greater
Your systems wireless configuration utility and interface card are working properly.
You have installed the HP Jetdirect print server hardware and have printed a Jetdirect configuration page.
(infrastructure mode only) The access point on your network is operating properly. Note After setting up a wireless network connection, use caution when resetting the print server to factory-defaults. The network connection will be lost, and you will need to reconfigure the print server. See also page 5-14. Making a Wireless Network Connection 3-1 Factory-Default Wireless Settings Parameter Setting Comments Communications Mode Ad Hoc Channel 10 Network Name
(SSID) hpsetup Authentication Open System Encryption (WEP) none If your network uses an access point, you must reconfigure the Communications Mode of the HP Jetdirect print server to Infrastructure.
(Ad hoc mode only) This specifies the broadcast channel if the print server fails to connect to a network. In most cases, you will not need to change this setting. The print server will scan all available channels for the specified network and will adapt its channel to the one detected. You must change the SSID on the print server to match your network. In infrastructure mode, you must match the SSID configured on the access point. The HP Jetdirect print server is not configured for network authentication. If required by your network, the proper authentication method must be configured on the HP Jetdirect print server. If your network uses WEP encryption keys, you must configure the encryption keys on the print server. You can configure up to four WEP keys. The active key must match the value and active key position (for example, Key 1) configured on other wireless devices. 3-2 Making a Wireless Network Connection Using a Microsoft Windows Wireless PC 1. Configure your wireless PC to communicate with your new HP Jetdirect print server. Note Record your settings. If possible, create a new profile to configure the HP Jetdirect print server so that you can maintain your current settings. Run your wireless interface cards utility and reconfigure your PC with wireless settings that match the factory-default settings of the HP Jetdirect print server.
Communications mode: Ad Hoc
Network name (SSID):
Encryption:
(peer-to-peer) hpsetup
<disabled>
Ad Hoc hpsetup
<encryption disabled>
2. Insert the HP Jetdirect CD-ROM into your wireless PC. 3. Wait for the CD-ROM utility to autostart, or run setup.exe from your CD-ROM drive. Making a Wireless Network Connection 3-3 4. When the CD-ROM utility runs, select Install. Select Install. 5. Select wireless network and click Continue. Select wireless network. Click Continue. 3-4 Making a Wireless Network Connection 6. Select Configure wireless settings and click Continue. This launches the HP Jetdirect Wireless Setup wizard. Using the instructions and help provided, you will be guided through the wireless connection configuration. Select Configure wireless settings. Click Continue. 7. When you have configured the HP Jetdirect print server with a wireless connection to your network, do the following:
a. Print a Jetdirect configuration page to confirm your settings. See page 5-4 for the method and for a typical configuration page at this stage of the installation. b. Restore your PC to its original wireless configuration (or profile) for your network. 8. You have completed the setup of the wireless connection to your network. You may now install the printer on your network computers or servers. To install the printer, go to chapter 4, Installing the Printer on a Network System or Server. If you are unable to communicate with the printer over your network, go to chapter 5, Troubleshooting Problems. Making a Wireless Network Connection 3-5 Using an Apple Macintosh Wireless Computer To configure a wireless network connection using an Apple Macintosh wireless computer, refer to the detailed instructions supplied on the HP Jetdirect CD-ROM. In addition, you may be able to use an optional configuration method described in the next section. 3-6 Making a Wireless Network Connection Optional Wireless Connection Setup Methods Optional methods to configure a wireless network connection include:
Note To use Telnet or the embedded Web server, you must first reconfigure your wireless computers settings to match the HP Jetdirect factory-default settings, and then create an IP path to the default IP address (192.0.0.192) on the print server. To create an IP path, use one of the following methods:
If supported, use a route add command from your system prompt (see your system help or documentation), or
Temporarily reconfigure your computers IP address to match the default IP network of the Jetdirect print server (for example, use 192.0.0.193). You should record your current settings, or if possible, create a new profile for your temporary settings.
Using a Telnet session with the HP Jetdirect print server to configure selected wireless parameters (not all wireless parameters can be set through Telnet). For more informa-
tion, use the Telnet help (?) command. Also, refer to the Administrators Guide, HP Jetdirect Print Server (Models 610n/615n/680n/380x) on the HP Jetdirect CD-ROM provided with the print server.
Using your Web browser to access the embedded Web server on the HP Jetdirect wireless print server. For more information, refer to the Administrators Guide, HP Jetdirect Print Server (Models 610n/615n/680n/380x) on the HP Jetdirect CD-ROM provided with the print server. When using the embedded Web server, the wireless settings and TCP/IP settings are performed on different Web pages. Note the following:
Making a Wireless Network Connection 3-7
If you configure a static IP address before changing the wireless network settings on the print server, you will be disconnected. You must open a new connection using the new IP address.
If you change the wireless network settings on the print server before assigning an IP address, your connection will be closed. With the print server now configured with a connection to your network, you must restore your wireless computers settings to open a new embedded Web server connection.
If you want the print server to use BootP or DHCP for an IP address, you should configure your wireless network settings first. The factory-default state of the print server is to obtain its IP configuration using BootP or DHCP. 3-8 Making a Wireless Network Connection Installing the Printer on a Network System or Server Once your printer is connected to your network (wired or wireless), you can install the printer on each computer that will print directly to the printer by using network printer installation software available for your system. This chapter provides information for using the software provided on the HP Jetdirect CD-ROM. 4 Before You Begin...
Installing the printer may be easier if you use the CD-ROM that came with your printer instead of the HP Jetdirect CD-ROM. You can use your printers CD-ROM if it contains network printer installation software integrated with your printer software. HP printer or peripheral CD-ROM is recommended... For these USB printer models:
HP LaserJet 1200, 1220, 2200, 3200, 3300 Series
HP color inkjet cp1160, cp1700
HP deskjet 5550
HP business inkjet 2600
HP OfficeJet G series, K-80, K-80xi
and later models listed at: http://www.hp.com/
support/network-printer-CD The HP Jetdirect CD-ROM is recommended...*
If your printer or peripher-
al is not included in the left column.
If you cannot locate your printer or peripheral CD-ROM.
If you prefer to continue using the HP Jetdirect CD-ROM.
* If you use the HP Jetdirect CD-ROM to install MFP or All-in-One devices, some features (other than printing) may not be accessible. Installing the Printer on a Network System or Server 4-1
The HP Jetdirect CD-ROM does not contain printer driver software, which must be available to install and use your printer. The printer driver for your printer may be obtained and installed from the following sources:
The printer CD-ROM supplied with your printer
HP online support Web site at: http://www.hp.com/go/support
The automated driver download feature of the HP Install Network Printer wizard on the HP Jetdirect CD-ROM (Internet access must be active when you run the wizard). 4-2 Installing the Printer on a Network System or Server Microsoft or Novell NetWare Networks To install the printer on a Windows 95, 98, Me, NT 4.0, 2000, or XP system, run the HP Jetdirect CD-ROM utility:
1. Insert the CD-ROM into your CD-ROM drive. 2. Wait for the installation utility to start automatically. If necessary, run setup.exe from the root directory of the HP Jetdirect CD-ROM. 3. When the CD-ROM utility runs, select Install, as illus-
trated below. Select Install Installing the Printer on a Network System or Server 4-3 4. To launch the HP Install Network Printer wizard and install the printer on this system, select wireless network and then select Install the printer on your system. Select wireless network. Click Continue. Select Install the printer on your system. Click Continue. Then follow the instructions displayed on the screens. 4-4 Installing the Printer on a Network System or Server 5. When prompted, print a Jetdirect configuration page to verify printer setup. See page 5-4 for the method and for a typical configuration page at this stage of the installation. If the page successfully prints, then you have completed printer setup on this computer system. (If this system is a server, see Client-Server Networks below.) If the page fails to print, perform the troubleshooting tasks displayed by the wizard. Click Help for more information. In addition, you can select Networking Help from the CD-ROM installation utilitys main screen. For troubleshooting information, see chapter 5. For additional information, read the Administrators Guide, HP Jetdirect Print Server (Models 610n/615n/680n/380x), on the HP Jetdirect CD-ROM. For information on accessing documents on the Jetdirect CD-
ROM, refer to the section To View Documents on the CD-ROM on page 4-7. Client-Server Networks After you have set up the printer on the server, you will need to set up your network clients to access the printer through the server. The procedures depend on the available utilities for your particular clients and network operating system. For example, if the printer was installed and shared on a Microsoft server, each Windows client can use Add Printer or Network Neighborhood utilities to access the printer. For more information, refer to the documentation and help supplied with your network operating system. Installing the Printer on a Network System or Server 4-5 UNIX Networks For HP-UX and Sun Solaris systems, use the HP Jetdirect Printer Installer for UNIX software provided on the HP Jetdirect CD-ROM. The software is located in the /UNIX directory of the CD-ROM. For detailed installation instructions and other information, read the text and documen-
tation files provided in the /UNIX directory of the CD-ROM. For HP Jetdirect troubleshooting and configuration page messages, read the Administra-
tors Guide, HP Jetdirect Print Server (Models 610n/615n/680n/380x), on the HP Jetdi-
rect CD-ROM. For information on accessing documents on the Jetdirect CD-ROM, refer to the section To View Documents on the CD-ROM on page 4-7. Apple MacOS networks For printer configuration and management on AppleTalk networks, use the HP LaserJet Utilities provided on the HP Jetdirect CD-ROM. To install the software, follow these steps:
1. Insert the CD-ROM into the CD-ROM drive and wait for the HP Jetdirect CD-ROM icon to appear on the screen. 2. Double-click the HP Jetdirect icon to display the items in the Jetdirect window. 3. Double-click the HP LaserJet software installation icon for the language you want. Then follow the instructions on the screen. To run and use the software, refer to the help files provided with the software. For more information, read the Administrators Guide, HP Jetdirect Print Server (Models 610n/
615n/680n/380x), on the HP Jetdirect CD-ROM. 4-6 Installing the Printer on a Network System or Server To View Documents on the CD-ROM Several HP Jetdirect print server documents, including the Administrators Guide, HP Jetdirect Print Server (Models 610n/615n/680n/380x), are provided on the CD-ROM in Adobe Acrobat Reader format (*.pdf). For supported Windows systems, these documents can be accessed through the CD-ROM utility. 1. Insert the CD-ROM into your CD-ROM drive. 2. Wait for the installation utility to start automatically. If necessary, run setup.exe from the root directory of the HP Jetdirect CD-ROM. 3. Select Documentation. Then select your HP Jetdirect product and browse to the desired documents. For Adobe Acrobat format (*.pdf) documents, Adobe Acrobat Reader 4.0 or greater is required. Adobe Acrobat is available free from Adobes web site at:
http://www.adobe.com/products/acrobat/readstep.html Note For other supported operating systems, you can access the documentation files directly from the \docs directory on the CD-ROM. For Adobe Acrobat format
(*.pdf) documents, the Adobe Acrobat Reader for your system must be in-
stalled and available on your system. If you have difficulty viewing *.pdf documents, upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated. Documents provided in PDF format on the HP Jetdirect CD-ROM are compati-
ble with screen readers used for accessibility. Installing the Printer on a Network System or Server 4-7 4-8 Installing the Printer on a Network System or Server Troubleshooting Problems 5 This chapter contains diagnostics, symptoms, tips, and procedures to fix problems with the HP Jetdirect print server:
Diagnostic tools Use the following tools for general troubleshooting:
Status lights (LEDs)
Configuration page
Tips and problem symptoms
Unable to communicate with wireless print server
Weak or failing signal
Unable to communicate after security configuration change
Unable to print readable configuration page
Different configured channel shown on configuration page
Firmware upgrade disrupted
Procedures to fix problems
Resetting the print server (cold reset) page 5-2 page 5-4 page 5-8 page 5-10 page 5-8 page 5-4 page 5-7 page 5-12 page 5-14 More extensive information on troubleshooting is in the Administrators Guide, HP Jetdirect Print Server (Models 610n/615n/680n/380x), on the HP Jetdirect CD-ROM provided with the print server. Troubleshooting Problems 5-1 Status Light (LED) Indications If youre not sure of the status of your print server, check the lights on top. Wireless/Status Light Behavior Off On solid:
green yellow Description Print server is not receiving power. Print server is on and connected:
OK signal strength (25) in infrastructure mode, or ad hoc mode. Poor signal strength (1); see page 5-8. Blinking slowly green Print server receiving power but not ready; self-test may be in process. Or, no wireless signal detected; see page 5-8. Blinking slowly amber Blinking quickly
(green or yellow) Flickering:
green yellow Fault occurred during self-test or operation. Contact HP; see page A-1. Print server is processing the configuration page. Indicates network activity:
OK signal strength (25) in infrastructure mode, or ad hoc mode. Poor signal strength (1); see page 5-8. 5-2 Troubleshooting Problems USB Light Behavior Off On solid green Blinking green Blinking amber Description USB is not operational. This is OK before the print server finishes starting up. After startup completes, this could indicate a faulty print server. USB is enabled and ready for use. This begins before the USB cable is connected. Software fault occurred for the firmware. There is a valid USB device and connections, but the device is not supported. Make sure the attached device is a printer. Might be a hardware fault (for example, a short-circuit, faulty cable, or a printer drawing too much power). To verify, disconnect the USB cable at the print server. Switch on the printer if it is off. Power cycle the print server (unplug it and plug it back in). Then reconnect the USB cable. If the USB light is now green and steady, then no problem remains. Otherwise, if the USB light is still blinking amber, then there may be a faulty component. Try these steps to determine which component might be causing the problem:
Detach the USB cable and power cycle the print server (unplug it and plug it back in). If the USB light is green and steady, then the print server is OK. If it is blinking amber, then the print server is faulty.
Try reconnecting the USB cable to the print server only, and power cycle the print server (unplug it and plug it back in). If the USB light is green and steady, then the cable is also OK. If it is blinking amber, then the cable may be faulty.
Power cycle the printer and reconnect the USB cable to the printer. If the USB light is green and steady, then the printer is also OK. If it is blinking amber, then the printer may be faulty. Troubleshooting Problems 5-3 Configuration (Test) Page The HP Jetdirect print server configuration page displays network status, configuration, statistics, and error messages. Briefly press and release the test button on page 2-4). The page should soon emerge from the attached printer. on the rear end of the print server (illustrated On the next page is an example of a configuration page printed after the print server is fully installed. See page 2-4 for an example before installation is complete. To interpret entries and diagnose problems reported on the page, see the Administrators Guide
(Models 610n/615n/680n/380x) on the HP Jetdirect CD-ROM provided with the print server. If the Configuration Page Does Not Print, or is Unreadable If the configuration page does not print successfully (as described on page5-4), try the steps below. If the page prints but is unreadable, note step 4 particularly. 1. Make sure your printer is connected to your print server by a USB A-to-B cable. (This is the standard USB cable.) Make sure that the cable is connected firmly to both the printer and the print server; fully inserting the plug into the print server takes more force than most USB connections. Note That the print server does not support parallel-to-USB converters (for connect-
ing a parallel printer to a USB host); it works with USB printers only. 2. Make sure that the printer and the print server are powered on. 3. Make sure that the printer is Online or Ready.
(continued on page 5-6) 5-4 Troubleshooting Problems HP JetDirect Configuration Page (English HPGL2)
--------- General Information ------------
Status:
I/O Card Ready
--------------- IPX/SPX ------------------
Status:
Ready Model Number:
Hardware Address:
Firmware Version:
Port Config:
Manufacturing ID:
Date Manufactured:
J6061A 0001E6123456 Q.23.01 802.11b 40194019F090F 02/2002 USB Printer 1 -----------------------------
LaserJet 3320 Device Name:
Hewlett-Packard Manufacturer:
US16SK0KD Serial Number:
Communication Mode:
1284.4
---------- 802.11b Wireless Status:
Ready Communication Mode:
Network Name (SSID):
Signal Strength:
Access Point / BSSID:
Channel:
Authentication Type:
Encryption Type:
Total Packets Transmitted:
Total Packets Received:
Infrastructure jetdirect air lan Excellent 00022D4147E3 10 Open System 128-bit WEP 90 1756
---------- Security Settings -------------`
Not Set Admin Password:
SSL/TLS:
CN:mfg48.corp.com 2002-07-09 13:44 UTC Cert Expires:
1,2 SNMP Versions:
Not Specified SNMP Set Cmty Name:
Access List:
Not Specified Primary Frame Type:
Auto Select Network Unknown 0000C400 Unknown Unknown Frame Type EN_II EN_802.2 EN_SNAP EN_802.3 Rcvd 2 31903 2 2
------------ Novell/NetWare --------------
Status:
Ready Node Name:
NetWare Mode:
NDS Tree Name:
NDS Context:
Attached Server:
SAP Interval:
Server 1 [nds]
Server 2 [nds]
NPI12345 Queue Server YES-TREE 0=HP N1[NSQ]
60 sec N4 N5
-------------- AppleTalk -----------------
Status:
Ready Name:
Zone:
Type 1:
Type 2:
Network Number:
Node Number:
HP LaserJet 3300 Series Saturn Zone LaserWriter HP LaserJet 65281 4
---------------- TCP/IP ------------------
Status:
Ready
--------------- DLC/LLC ------------------
Status:
Ready NPI39BEB2 Host Name:
192.168.0.6 IP Address:
255.255.255.0 Subnet Mask:
192.168.0.1 Default Gateway:
DHCP/TFTP Config By:
192.168.0.1 DHCP Server:
TFTP Server:
Not Specified Config File: ..client/stand/uxboot/card.cfg Not Specified Domain Name:
192.168.0.2 DNS Server:
192.168.0.1 WINS Server:
Not Specified Syslog Server:
270 sec Idle Timeout:
Web JetAdmin URL:
Not Specified Troubleshooting Problems 5-5 4. You can check other printer languages (PDL) in case the print server is sending the page in a PDL that the printer does not support. If the PDL is not supported by the printer, the page will not print or will be unreadable if it does print. By default, the print server is configured to determine the appropriate printer language automatically. It is possible that the print server is not able to determine automatically which language it should use for your printer. You can cycle through the 4 printer languages using the following procedure:
a. Press and hold the print servers test button
. After about 3 seconds, the wireless/status Continue to hold the button until wireless/status Then release the button. light changes to amber. light is blinking green. b. Briefly press and release the test button again to request the configuration page in the next language. c. Verify that a readable page is printed. Repeat these steps up to four times if necessary to receive a configuration page you can read. If you still cannot read the page, refer to your printer documentation to find out which of the following 4 printer languages are supported by your printer:
ASCII, PCL, PostScript, HP/GL-2 5. Try re-initializing the connection between the printer and the print server by cycling power on the print server. While the printer is switched on, unplug the power cable from the print server and then plug it back in. 5-6 Troubleshooting Problems Different Configured Channel Shown on Configuration Page Ad hoc mode only:
The HP configuration tools allow you to select channel 10 (default) or 11 on the print server. This channel is only used by the print server to broadcast its Network Name
(SSID) if it fails to detect and join an existing wireless network. If it is able to join a network, it will reconfigure its channel to the one used by the network. The configuration page will identify the network channel actually being used on a network. It does not show the broadcast channel used when a network is not detected. Troubleshooting Problems 5-7 Unable to Communicate with the Wireless Print Server During Initial Setup:
Verify the following:
Your wireless computer is configured to match the default wireless network settings on the print server:
Communication Mode: Ad Hoc
Network Name (SSID): hpsetup
Encryption (WEP):
[disabled or turned off]
Note The Network Name (SSID) is case-sensitive; be sure to use lowercase characters. If you make a error in entering the SSID, encryption, or authentication configu-
ration, you may be unable to connect to the access point and join the network. If your connection fails after entering one of these configuration items, then you must reset the print server to factory-default settings (cold reset), according to the procedure on page 5-14), then reenter the correct configuration.
The print server is turned on and operating properly (print a configuration page).
The PC you are using is within range of the print server (see Wireless Signal Weak or Failed below on page 5-8).
There are fewer than six devices total on the ad hoc network (with SSID hpsetup).
There is no access point in the vicinity that is configured with SSID hpsetup.
There are not multiple print servers that are being configured at the same time. If so, turn all off except the one you want to configure. 5-8 Troubleshooting Problems After Initial Setup:
If you have successfully configured the wireless print server with a network connection to your network, but your network computers are unable to communicate with the printer
(including a ping command), try the following:
Print a configuration page (see page 5-4) and verify all configuration settings for your network. Common errors include incorrect entries for the following items:
Communication Mode (Ad Hoc or Infrastructure)
Network Name (SSID), which is case-sensitive
Authentication method
Encryption level, encryption key entries, or the specified transmit key
IP address
BSSID (Basic Service Set Identifier), which distinguishes one wireless LAN from another even though they have the same SSID.
Verify that the printer is within range of the network. See page 5-10.
Have you performed a factory-default reset (cold reset)?
Whenever you do, you must repeat the initial setupchapters 3 and 4. Troubleshooting Problems 5-9 Wireless Signal Weak or Failed Wireless LAN radio signals can penetrate many indoor structures and can reflect around obstacles. However, wireless communication range and performance depends on a variety of factors, including the number of users, the quality and physical placement of the wireless hardware, and the sources of radio signal interference (for example, microwave ovens and cordless telephones use similar frequencies that may interfere with wireless LAN signals). In general, the HP Jetdirect wireless print servers data transfer rates will decrease with increasing distance, obstructions and interference. For these Symptoms:
Wireless/Status light appears yellow or remains slowly blinking green (see the table of status lights on page 5-2)
On the configuration page (see page 5-4), Signal Strength is poor or marginal.
Print jobs are excessively slow or interrupted. Try these Actions:
Re-orient the print server around the printer (limited by the length of its USB cable, of course). In general, having the print server pointed toward the access point or wireless PC will improve reception and performance.
Reduce or remove sources of interference. Metallic objects can absorb or attenuate radio signals, and devices such as microwave ovens and cordless phones operate using similar radio frequencies.
Reduce the distance between the print server and the access point or wireless PC. This can be accomplished by:
moving the print server, and the printer if necessary.
moving the access point or wireless PC
adding an additional access point (infrastructure mode only) 5-10 Troubleshooting Problems
Elevate the access points antenna. In most office environments, elevating the access points antenna will improve the range and performance of all wireless devices.
Check to see what a wireless device such as a laptop computer receives for signal strength, as reported in its client utility. The print server should have a similar signal strength when positioned in the same location. Also, many client utilities have the ability to a test between two devices (client-to-client in ad hoc mode or client-to-access point in infrastructure mode). The method to do this varies from client to client. Troubleshooting Problems 5-11 Firmware Upgrade Failure HP Jetdirect wireless print servers support network installation, or download, of firmware upgrades to provide new or enhanced features. As with other HP Jetdirect print servers, firmware upgrades may be downloaded using tools such as HP Download Manager
(Windows), HP Web Jetadmin, or FTP (File Transfer Protocol).
If the firmware upgrade fails to complete, you should restart the upgrade without cycling the power to the print server.
If power is lost during the upgrade and the print server must be restarted, your next steps depend on whether the print server is configured for server-based authentication. If Server-Based Authentication is Not Used If either type of firmware upgrade failure occurs on an HP Jetdirect wireless print server that is not configured for server-based authentication, simply restart the download process and try again. If the print server must be power-cycled before you can restart the upgrade, the print server will regain its previous configuration prior to the download failure. If Server-Based Authentication is Used Caution If possible, do not power-cycle or re-initialize the print server. Simply restart the upgrade process and try again. When power-cycled, the print server will lose its authentication settings and will not be able to access the network. If the print server is power-cycled or re-initialized, see the procedure below. HP Jetdirect wireless print servers support the following server-based authentication methods over the network:
RADIUS using MD5
RADIUS using TLS 5-12 Troubleshooting Problems
(For more information, see page 1-6 in this guide, or see the Administrators Guide
(Models 610n/615n/680n/380x) on the HP Jetdirect CD-ROM provided with the print server.) If the print server is power-cycled during its firmware upgrade process andthus loses its wireless network connection, follow these steps:
1. Install a download utility (such as HP Download Manager or HP Web Jetadmin) on a supported wireless computer. 2. Copy the firmware upgrade files onto the wireless computer. 3. Configure the wireless network settings on the computer to match the default settings on the HP Jetdirect wireless print server:
Communication Mode: Ad Hoc
Network Name (SSID): hpsetup
Encryption (WEP):
[disabled or turned off]
Note Due to the state of the HP Jetdirect wireless print server after a failed download and power-cycle, the HP Wireless Setup wizard cannot be used to configure the print server. 4. On the wireless computer, create an IP path to the default IP address on the HP Jetdirect wireless print server (192.0.0.192). Use one of the following methods:
Use a route add command from your system prompt, or
Reconfigure the computers IP address to match the default IP network of the print server (for example, use 192.0.0.193). 5. Run the HP Download Manager and complete the firmware upgrade. 6. After the firmware upgrade completes successfully, restart the print server. The con-
figuration settings prior to the upgrade failure will be restored. Troubleshooting Problems 5-13 Resetting to Factory Defaults (Cold Reset) Once you configure the HP print server, the configuration settings are retained in memory unless you manually reset them to factory defaults. If you lose communications with the HP Jetdirect print server, or it fails to operate properly, you may need to reset the print server to its factory-default configuration. This is called a cold reset. Procedure To reset the print server configuration to factory defaults, follow these steps:
1. Unplug the power module from the back of the print server. 2. While holding down the test button on the back of the print server, plug the power module back into the print server and continue to hold down the test button button for about five seconds. Any user-configured settings will be erased. Note When this step is done, the print server responds exactly like it was fresh from the factory. This 802.11b print server will be in ad hoc mode after this procedure;
it will scan for a network with an SSID of hpsetup to join. Until it finds a network, it will continue scanning with an IP address 0.0.0.0. Once a network is established by completing step 4 below (for example by having a laptop establish a network with a name of hpsetup), it will go to the default IP address 192.0.0.192. If an X.509 certificate is installed for SSL/TLS secure embedded Web services, it will be saved over a cold reset. 3. Print a Jetdirect configuration page to confirm that factory-default values you expect have been assigned. See page 5-4. 4. You must repeat the setup procedures in chapters 3 and 4. 5-14 Troubleshooting Problems A Getting Support and Service HP Support by Phone To troubleshoot before you phone, see chapter 5, Troubleshooting Problems. If you need further help, highly trained technicians are ready to take your call. See the table below for phone numbers for HP Jetdirect products. For the most recent HP support telephone numbers worldwide, visit http://www.hp.com/support/
support_assistance. In the USA, the support telephone number for HP Jetdirect products is: 208-323-2551. Note Telephone fees are the responsibility of the caller. Rates may vary. Contact your local telephone company for current rates. Malaysia Australia
(03) 8877 8000 Austria
+ 43 (0) 810 00 6080 Mexico Belgium (Dutch)
+ 32 (0)2 626 8806 Belgium (French) + 32 (0)2 626 8807 Canada China Czech Republic Denmark Finland 905 206 4663
+ 86 (0)10 6564 5959
+ 42 (0)2 6130 7310
+ 45 39 29 4099
+ 358 (0)203 47 288 Netherlands New Zealand Norway Penang Philippines Poland Portugal Russian Federation France
+ 33 (0)1 43 62 34 34
+ 60 (3) 295 2566 01 800 472 6684
+ 31 (0)20 606 8751
+ 64 (9) 356 6640
+ 47 22 11 6299 1 300 88 00 28
+ 63 (2) 867 3551
+ 48 22 865 98 00
+351 21 3176333
+7 095 797 3520
(Moscow) Getting Support and Service A-1 Germany*
+ 49 (0)180 52 58 143
(0,12 _/Min) Hong Kong SAR 800 96 7729 Hungary India Indonesia Ireland Israel
+36 (0)1 382 1111
+ 91 11 682 6035
+ 62 (21) 350 3408
+ 353 (0)1 662 5525
+ 972 (0)9 9524848 Italy Japan Korea
+ 39 02 264 10350
+ 81 3 3335 8333
+ 82 (2) 3270 0700 Singapore
+ 65 272 5300 Spain Sweden Switzerland Taiwan Thailand Turkey English Interna-
tional (UK) USA Vietnam
+ 34 902 321 123
+ 46 (0)8 619 2170
+ 41 (0)848 80 11 11
+ 886 (2) 2717 0055
+ 66 (2) 661 4000
+90 (216) 579 71 71
+ 44 (0)207 512 52 02 208 323 2551
+ 84 (0)8 823 4530 For all other countries/regions, contact your reseller.
* For Germany, contact your local telephone company for current rates. Getting Warranty Service See Getting Warranty Service on page D-9. A-2 Getting Support and Service HP on the World Wide Web:
Support pages on the HP Web site www.hp.com/support/net_printing are a collection of information to help solve your issues and answer your questions about your HP Jetdirect print server, 24 hours a day, 7 days a week. HP User Forums (USA only) Go online, anytime, and you'll also find helpful user forumsa great source of ideas and suggestions for using your HP Jetdirect print server. You can access the user forum for network printing from http://www.hp.com/go/forums. Software, Driver, and Firmware Upgrades Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers with internal Flash memory. The electronic upgrades are are installed using HP Jetdirect Download Manager (Windows) or HP Web Jetadmin tools. Current information about drivers, software versions, and HP Jetdirect firmware upgrades are available from the following:
World Wide Web America Online HP Distribution Center FTP Site Access HPs online support at http://www.hp.com/support/net_printing Receive drivers and upgrades by downloading them to your computer from the HP Forum. Order drivers and upgrades for HP printers by calling the HP Distribution Center at 805-257-5565 (USA only). Download printer drivers and upgrades from HP's anonymous FTP site at ftp://ftp.hp.com/pub/networking/software Getting Support and Service A-3 A-4 Getting Support and Service B Technical Reference Radio: Channel Frequencies Channel Frequency (MHz) Channel Frequency (MHz) 1 2 3 4 5 6 7 2412 2417 2422 2427 2432 2437 2422 8 9 10 11 12 13 14 2447 2452 2457 2462 2467 2472 2484 Technical Reference B-1 HP Jetdirect CD-ROM Software Note If you are on a network that uses TCP/IP, you must configure the print server with TCP/IP operating parameters. Check with your network administrator for a valid IP address and other required parameters. The HP Jetdirect CD-ROM contains printer installation software for the network environ-
ments listed in the table below. Network System Microsoft networks
(IP or IPX) Windows 95/98/Me, Windows NT 4.0, Windows 2000, XP HP Jetdirect CD-ROM Software Use the HP Install Network Printer wizard
(see chapter 4) on each system that will print directly to the printer. If your system is a server on a client-server network, share the printer on the server so that its available to clients. Novell NetWare NDS or Bindery networks
(Queue Server Mode only)
(IPX) UNIX networks
(IP) Apple networks
(EtherTalk) Windows 95/98/Me, Windows NT 4.0, Windows 2000, XP Use the HP Install Network Printer wizard
(see chapter 4) to set up the appropriate queues on the NetWare server and Jetdirect print server. HP-UX, Sun Solaris Mac OS 8, 9.x, 10 Use the HP Jetdirect Printer Installer for UNIX (see the documentation and release notes on the HP Jetdirect CD-ROM). Use the HP LaserJet utilities for Mac OS
(see the documentation and release notes installed with the software). B-2 Technical Reference HP Jetdirect Tools Summary HP Jetdirect Network Configuration and Management
Embedded HP Jetdirect services:
BootP or DHCP
TFTP
SNMP
Telnet
Embedded Web Server, HTTP (TCP port 80)
HP management and support software:
HP Web Jetadmin software (TCP/IP and IPX/SPX networks)
HP Jetdirect Download Manager (HP Jetdirect firmware upgrades) HP Jetdirect Printing Support
Embedded HP Jetdirect services:
LPD printing (TCP port 515)
IPP printing (TCP port 631)
FTP printing (TCP ports 20, 21)
Raw IP printing (HP-proprietary TCP ports 9100, 9101, 9102)
HP network printing setup software:
HP Jetdirect Wireless Setup wizard (Windows)
HP Install Network Printer wizard (Windows)
HP Jetdirect Printer Installer for UNIX
HP LaserJet utilities for Macintosh (AppleTalk)
HP Internet Printer Connection software (Windows)
HP IP/IPX Printer Gateway (Novell NetWare) For additional information, see the Administrators Guide, HP Jetdirect Print Server (Models 610n/615n/680n/380x), provided on the HP Jetdirect CD-ROM. HP software solutions may be downloaded from HP online support at:
www.hp.com/support/net_printing Technical Reference B-3 B-4 Technical Reference Specifications and Regulatory Statements C Networking Specifications Wireless Networking Standards IEEE 802.11b standard for wireless LANs Wi-Fi (Wireless Fidelity) certified by WECA
(Wireless Ethernet Compatibility Alliance) Encryption WEP 40/64- or 104/128-bit 802.1x Specifications and Regulatory Statements C-1 Supported Network Operating Systems and Protocols Microsoft Windows 95, 98, ME Microsoft Windows 2000, XP Microsoft Windows NT 4.0 and later Apple Macintosh OS 8.6 and later Novell NetWare 4.2, 5.x, 6 NDS NDPS HP-UX 10.x, 11.x Solaris v2.5x, 2.6, 7, 8 (SPARC systems only) IBM AIX v3.2.5 and later MPE-ix v5.5 Artisoft LANtastic 7.0 Line Printer Daemon TCP/IP IPX/SPX direct mode TCP/IP IPP IPX/SPX direct mode TCP/IP IPP IPX/SPX direct mode DLC/LLC EtherTalk IPX/SPX;
TCP/IP and IPX/SPX IPP TCP/IP DLC/LLC LPD C-2 Specifications and Regulatory Statements Physical Specifications Interfaces Port Network USB Specification See Networking Specifications above. Female A connector, complies with USB version 1.1 specifications Dimensions With clip attached Width Length Height 97 mm (3.8 in) 129 mm (5.1 in) 45 mm (1.8 in) Weight Weight 108 g (3.9 oz) Environmental Excluding any protrusions for connectors, clips, and so on 92 mm (3.6 in) 129 mm (5.1 in) 36 mm (1.4 in) Temperature Relative humidity Altitude Operating environment 10 C to 55 C
(50 F to 131 F) 15% to 95%
at 40 C (104 F) 4.6 km (15,000 ft) Storage environment 40 C to 70 C
(40 F to 158 F) 15% to 90%
at 65 C (149 F) 4.6 km (15,000 ft) Specifications and Regulatory Statements C-3 Electrical Specifications Power Requirements Input voltage Nominal output voltage n/a Print server 13 Vdc Power module See power module Input rating below. 13 Vdc Input current 210 mA @ 13 V 52 mA @ 110 V Max. output current Frequency range n/a dc 300 mA 50/60 Hz Power consumption 2.73 W 4 W Depends on particular power module Depends on particular power module C-4 Specifications and Regulatory Statements Power Modules Countries/Regions Australia, New Zealand, Argentina China Continental Europe Japan South Korea South Africa, India United Kingdom, Singa-
pore, Ireland, Hong Kong Part num. 0950-3172 0950-3358 0950-2806 0950-3347 0950-3170 0950-3349 0950-3173 0950-3352 9100-5168 0950-3351 9100-5171 0950-3354 0950-3171 0950-3350 0950-3169 0950-3348 Output rating Input rating 13 Vdc @ 300 mA 240 Vac 50 Hz 13 Vdc @ 800 mA 240 Vac 50 Hz 13 Vdc @ 300 mA 220 Vac 50 Hz 13 Vdc @ 800 mA 220 Vac 50 Hz 13 Vdc @ 300 mA 230 Vac 50 Hz 13 Vdc @ 800 mA 230 Vac 50 Hz 13 Vdc @ 300 mA 100 Vac 50 Hz 100 Vac 50 Hz 13 Vdc @ 800 mA 220240 Vac 50 Hz 13 Vdc @ 625 mA 220 Vac 50 Hz 13 Vdc @ 800 mA 220250 Vac 50 Hz 13 Vdc @ 625 mA 220250 Vac 50 Hz 13 Vdc @ 800 mA 220240 Vac 50 Hz 13 Vdc @ 300 mA 220240 Vac 50 Hz 13 Vdc @ 800 mA 110127 Vac 60 Hz 13 Vdc @ 300 mA 110127 Vac 60 Hz 13 Vdc @ 800 mA USA, Canada, Latin America, Taiwan Note:If two parts are listed for one country/region, either part can be used regardless of output rating. USB: Downstream Power Supplied Complies with USB 1.1 specifications Specifications and Regulatory Statements C-5 Electromagnetic Specifications Electromagnetic Emissions USA Canada Japan Europe*
Australia/
New Zealand Russia Taiwan Korea FCC part 15 Class B ICES-003 (B) VCCI Class 1, 2 CISPR-22/EN55022, EN61000-3-2, EN61000-3-3 Class B AS/NZA 3548 GOST 292116 CNS 13438 Class A EMI law 1996-98
* For EU immunity compliance, see the Declaration of Conformity on page C-12 Wireless Telecommunications Certifications
ETS 300 328
ETS 301 489-17
FCC 15.247 Safety Statements This product complies with:
IEC 950: (1991)+A1, A2, A3, A4 / EN60950 (1992)+A1, A2, A3, A4, A11
UL 1950
CSA 950
NOM-019-SCIFI-1994 C-6 Specifications and Regulatory Statements Regulatory Statements USA: Federal Communications Commission (FCC) FCC Notice: Class B Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION Based on Section 15.21 of the FCC rules, changes or modifications to the operation of this product without the expressed approval by Hewlett-Packard Company may invalidate its authorized use. Specifications and Regulatory Statements C-7 Exposure to Radio Frequency Radiation Caution The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. The product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. Canada:
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Depart-
ment of Communications. The internal wireless radio complies with RSS 210 of Industry Canada. Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de Classe B prescrites dans le rglement sur le brouillage radiolectrique dict par le Ministre des Communications du Canada. Le composant RF interne est conforme la norme CNR-210 dIndustrie Canada. Australia:
This equipment complies with Australian EMC requirements. C-8 Specifications and Regulatory Statements Korea: EMI Taiwan: Class A Specifications and Regulatory Statements C-9 Japan:
VCCI Class B ARIB STD-T66 Notice C-10 Specifications and Regulatory Statements China: Chinese Safety Statement Specifications and Regulatory Statements C-11 European Union:
Declaration of Conformity The Declaration of Conformity complies with ISO/IEC Guide 22 and EN45014. It identifies the product, manufacturers name and address, and applicable specifications recognized in the European community. DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name:
Hewlett-Packard Company Manufacturer's Address:
declares, that the product Product Name:
Model Number:
Regulatory Model:
Radio module Model:
Product Options:
8000 Foothills Blvd. Roseville, Ca. 95747-5677 U.S.A. HP Jetdirect 380X J6061A RSVLD-0101 5185-3843 all conforms to the following Product Specifications:
Safety:
EN 60950:1992+A1+A2+A3+A4+A11 Health:
EU: 1999/519/EC EMC:
Radio:
EN 55022:1998 Class B EN 55024:1998 EN 61000-3-2:1995+A14 EN 61000-3-3:1995 EN 301 489-17:2000 EN 300 328-2:2000 Notified Body Number- 0682 CETECOM ICT Services GmbH GmbH, Untertuerkheimer Str. 6-10 D-66117 Saarbruecken CE 0682 Supplementary Information:
The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC Annex IV, EMC Directive 89/336/EEC, and carries the CE mark accordingly. Date: January 31, 2002
Jill Stevenson Product Regulations Manager European contact for regulatory topics only: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strae 130, 71034 Bblingen, Germany C-12 Specifications and Regulatory Statements European Union Notice Radio products with the CE 0682 or CE alert marking comply with the R&TTE Directive
(1999/5/EC) issued by the Commission of the European Community. Notice Low-power radio LAN product operating in 2.4-GHz band, for Home and Office environments. In some countries/regions, using the product may be subject to specific restrictions as listed for specific countries/regions below. Belgium:
For private usage outside buildings across public grounds over less than 300m, no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m. An IBPT/BIPT license is required for public usage outside building. For registration and license please contact IBPT/BIPT. France:
Restricted frequency band: only channels 9 through 13 (2446.5 MHz through 2472 MHz) may be used in France. Not allowed for outdoor use in public areas. For outdoor use on private areas, individual authorization from ART is required. Netherlands:
License required for outdoor installations. Check with reseller for procedure to follow. Specifications and Regulatory Statements C-13 Italy:
Italia:
Ai sensi dell'articolo 6, lettera b, del decreto del Presidente della Repubblica 5 ottobre 2001, n. 447 consentito l'utilizzo di questa apparecchiatura nell'ambito del fondo (ai sensi dell'articolo 183, comma secondo, del decreto del Presidente della Repubblica n. 156 del 1973) senza la necessit di licenza o di autorizzazione. Nota: L'art. 183, comma secondo, del decreto del Presidente della Repubblica 29 marzo 1973, n.156, recante: "Approvazione del testo unico delle disposizioni legislative in materia postale, di bancoposta e di telecomunicazioni" e' il seguente: "Tuttavia e' consentito al privato di stabilire, per suo uso esclusivo, impianti di telecomunicazioni per collegamenti a filo nell'ambito del proprio fondo o di piu' fondi di sua proprieta', purche' contigui, ovvero nell'ambito dello stesso edificio per collegare una parte di proprieta' del privato con altra comune, purche' non connessi alle reti di telecomunicazione destinate a pubblico servizio."
C-14 Specifications and Regulatory Statements Limited Global Warranty Statement and Service D HEWLETT-PACKARD LIMITED GLOBAL WARRANTY STATEMENT HP Product HP Jetdirect 380x external wireless print server for USB Duration of Warranty Three (3) years 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products that prove to be defective. Replacement products may be either new or equivalent in performance to new. 2. HP warrants to you that HP software will not fail to execute its programming instruc-
tions after the date of purchase, for a period of NINETY (90) DAYS, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the NINETY (90) day period, HP will replace software that does not execute its programming instructions due to such defects. 3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. 4. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. Limited Global Warranty Statement and Service D-1 5. Warranty does not apply to defects resulting from (a) improper or inadequate mainte-
nance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environ-
mental specifications for the product, or (e) improper site preparation or maintenance. 6. HP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons. 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTO-
RY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province. 8. HP will be liable for damage to tangible property per incident up to the greater of
$300,000 or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product. 9. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRAN-
TY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS IN-
DICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (IN-
CLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not Limited Global Warranty Statement and Service D-2 allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EX-
TENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Local warranty statements Australia and New Zealand For consumer transactions in Australia and New Zealand: The warranty terms contained herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you. Argentina:
Certificado de garanta limitada de HEWLETT-PACKARD Para obtener ms informacin, o datos sobre contactos o centros autorizados de servicio ms cercanos a su domicilio, consulte al Centro de soporte al cliente de HP:
Desde cualquier lugar del pas: 0810-555-5520 o consulte nuestra pgina Web:
www.hp.com Centro de servicios de Hewlett-Packard Luis Mara Campos 1059/61 C1426BOI Buenos Aires Argentina Duracin de la garanta limitada:
Software aplicativo Producto:
HP Jetdirect 380x external wireless print server for USB 90 das 3 aos Limited Global Warranty Statement and Service D-3 IMPORTANTE: consulte las condiciones de uso, instalacin y mantenimiento en el manual del usuario que acompaa al equipo. Cobertura de la garanta 1. Hewlett-Packard Argentina, S.A. (HPA) garantiza al cliente (usuario final) que el producto al que se refiere esta garanta estar libre de defectos de fabricacin y de mano de obra por el trmino antes indicado, contando desde la fecha de compra del producto por parte del usuario final original a un distribuidor o comercializador debidamente autorizado por HPA. 2. Para los productos de software, la garanta limitada de HP se aplica nicamente a la incapacidad del programa para ejecutar las instrucciones. HP no garantiza que ningn producto funcionar ininterrumpidamente o sin errores. 3. La presente garanta cubre nicamente aquellos defectos que surgiesen como resultado del uso normal del producto y no por aquellos que resultasen de a. Mantenimiento inapropiado o inadecuado, alteracin o reparacin realizados por personal no autorizado por HPA;
b. Uso de software, accesorios, soportes, suministros, consumibles o interfaz no suministrados por HPA;
c. Modificaciones no autorizadas o uso indebido;
d. Funcionamiento fuera de las especificaciones ambientales para el producto, incluyendo abuso del ciclo de trabajo o uso de cargas de conmutadores sin proteccin contra sobretensiones;
e. Uso de medios de impresin o tarjetas de memoria no soportados;
f. Lugar de uso o mantenimiento inapropiados;
g. Daos durante el traslado; o h. Cualquier violacin de las condiciones de uso, instalacin y mantenimiento necesarias especificadas en el manual de funcionamiento. 4. Si el cliente (usuario final), durante el periodo de garanta, pusiera en conocimiento de HPA la existencia de los defectos definidos anteriormente, HPA podr, segn prefiera, reparar o reemplazar el producto si est averiado. Cualquier producto de Limited Global Warranty Statement and Service D-4 reemplazo ser nuevo o como nuevo. En caso de que en el momento del reemplazo no hubiese disponible un producto idntico al reemplazado (ya sea por el cese de su produccin, falta de existencias o por cualquier otra causa), HPA se reserva el derecho de suministrar un producto de prestaciones o funcionalidad por lo menos iguales a las del producto reemplazado. Si luego de un plazo razonable, no fuese posible para HPA reparar o reemplazar el producto, el cliente tendr derecho, como nica compensacin, al reintegro del precio de compra, contra la devolucin del producto a HPA. Limitacin de la garanta NI HPA, NI NINGUNA ENTIDAD O PERSONA DIRECTA O INDIRECTAMENTE VIN-
CULADA O RELACIONADA CON HPA: A) OFRECEN NINGUNA OTRA GARANTA DE NINGUNA NDOLE, EXPRESA O IMPLCITA, ORAL O ESCRITA, RESPECTO AL PRO-
DUCTO AL QUE SE REFIERE ESTA GARANTA; O B) FORMULAN NINGUNA GA-
RANTA IMPLCITA DE COMERCIALIZACIN O ADECUACIN DEL PRODUCTO PARA UN PROPSITO DETERMINADO. HPA NO OFRECE NINGUNA GARANTA DE QUE EL FUNCIONAMIENTO DE SUS PRODUCTOS SER ININTERRUMPIDO O LIBRE DE ERRORES. Exoneracin de responsabilidad EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE CERTIFICADO DE GA-
RANTA, BAJO NINGUNA CIRCUNSTANCIA HPA SER RESPONSABLE DE CUAL-
QUIER DAO DIRECTO O INDIRECTO (INCLUYENDO SIN LIMITACIN, PRDIDA DE DATOS O LUCRO CESANTE) O POR CUALQUIER DAO O PERJUICIO QUE SEA CONSECUENCIA DIRECTA, INDIRECTA O REMOTA DEL USO O MAL FUNCIONA-
MIENTO DEL PRODUCTO, CUALQUIERA QUE SEA EL FUNDAMENTO DEL RECLA-
MO (CONTRACTUAL, EXTRACONTRACTUAL O LEGAL). LOS REMEDIOS DESCRITOS EN ESTA GARANTA SON LOS NICOS Y EXCLUSIVOS. Hewlett-Packard Argentina S.A. Montaeses 2150 C1428AQH Buenos Aires - Argentina Limited Global Warranty Statement and Service D-5 Mxico:
Certificado de garanta limitada de HEWLETT-PACKARD Para obtener ms informacin comunquese con:
Hewlett-Packard de Mxico, S.A. de C.V. Prolongacin Reforma No. 470, Col. Lomas de Sta. Fe Delegacin Alvaro Obregn CP 01210 Mxico, D.F. Centro de soporte al cliente de HP:
Ciudad de Mxico: 5258 9922 En el interior de la Repblica: 01 800-472-6684 o consulte nuestra pgina Web:
www.hp.com Duracin de la garanta limitada:
Software aplicativo Hardware:
HP Jetdirect 380x external wireless print server for USB 90 das 3 aos Cobertura de la garanta 1. Hewlett-Packard de Mxico, S.A. de C.V. (HP) garantiza al cliente (usuario final) que el producto al que se refiere esta garanta estar libre de defectos de fabricacin y de mano de obra por el trmino antes indicado, contando desde la fecha de compra del producto por parte del usuario final original a un distribuidor o comercializador debidamente autorizado por HP. 2. Para los productos de software, la garanta limitada de HP se aplica nicamente a la incapacidad del programa para ejecutar las instrucciones. HP no garantiza que ningn producto funcionar ininterrumpidamente o sin errores. 3. La presente garanta cubre nicamente aquellos defectos que surgiesen como resultado del uso normal del producto y no por aquellos que resultasen de:
Limited Global Warranty Statement and Service D-6 a. Mantenimiento inapropiado o inadecuado, alteracin o reparacin realizados por personal no autorizado por HP;
b. Uso de software, accesorios, soportes, suministros, consumibles o interfaz no suministrados por HP;
c. Modificaciones no autorizadas o uso indebido;
d. Funcionamiento fuera de las especificaciones ambientales para el producto, incluyendo abuso del ciclo de trabajo o uso de cargas de conmutadores sin proteccin contra sobretensiones;
e. Uso de medios de impresin o tarjetas de memoria no soportados;
f. Lugar de uso o mantenimiento inapropiados;
g. Daos durante el traslado; o h. Cualquier violacin de las condiciones de uso, instalacin y mantenimiento necesarias especificadas en el manual de funcionamiento.nfeccin de virus 4. Si el cliente (usuario final) durante el periodo de garanta, pusiera en conocimiento de HP la existencia de los defectos definidos anteriormente, HP podr, segn prefiera, reparar o reemplazar el producto si est averiado. Cualquier producto de reemplazo ser nuevo o como nuevo. En caso de que en el momento del reemplazo no hubiese disponible un producto idntico al reemplazado (ya sea por el cese de su produccin, falta de existencias o por cualquier otra causa), HP se reserva el derecho de suministrar un producto de prestaciones o funcionalidad por lo menos iguales a las del producto reemplazado. Si luego de un plazo razonable, no fuese posible para HP reparar o reemplazar el producto, el cliente tendr derecho, como nica compensacin, al rein-
tegro del precio de compra, contra la devolucin del producto a HP. 5. Los gastos razonables de transportacin generados en lugares fuera de la red de servicios de HP para dar cumplimiento a esta garanta sern cubiertos por Hewlett-
Packard. 6. Para hacer efectiva la garanta de este producto slo tiene que presentar esta pliza de garanta en el lugar donde fue adquirido este producto o en cualquiera de los centros de servicio autorizados ms cercanos a su domicilio. Limited Global Warranty Statement and Service D-7 Limitacin de la garanta NI HP, NI NINGUNA ENTIDAD O PERSONA DIRECTA O INDIRECTAMENTE VINCU-
LADA O RELACIONADA CON HP:
A) OFRECEN NINGUNA OTRA GARANTA DE NINGUNA NDOLE, EXPRESA O IMPLCITA, ORAL O ESCRITA, RESPECTO AL PRODUCTO AL QUE SE REFIERE ESTA GARANTA; O B) FORMULAN NINGUNA GARANTA IMPLCITA DE COMERCIALIZACIN O ADECUACIN DEL PRODUCTO PARA UN PROPSITO DETERMINADO. HP NO OFRECE NINGUNA GARANTA DE QUE EL FUNCIONAMIENTO DE SUS PRODUCTOS SER ININTERRUMPIDO O LIBRE DE ERRORES. Exoneracin de responsabilidad EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE CERTIFICADO DE GA-
RANTA, BAJO NINGUNA CIRCUNSTANCIA HP SER RESPONSABLE DE CUALQUI-
ER DAO DIRECTO O INDIRECTO (INCLUYENDO SIN LIMITACIN, PRDIDA DE DATOS O LUCRO CESANTE) O POR CUALQUIER DAO O PERJUICIO QUE SEA CONSECUENCIA DIRECTA, INDIRECTA O REMOTA DEL USO O MAL FUNCIONA-
MIENTO DEL PRODUCTO, CUALQUIERA QUE SEA EL FUNDAMENTO DEL RECLA-
MO (CONTRACTUAL, EXTRACONTRACTUAL O LEGAL). LOS REMEDIOS DESCRITOS EN ESTA GARANTA SON LOS NICOS Y EXCLUSIVOS. Centros de servicio y venta de refacciones:
Ciudad de Mxico Prolongacin Reforma No. 470, Col. Lomas de Sta. Fe Delegacin Alvaro Obregn Mxico, D.F. CP 01210 Tel. (01) (55) 5258 4531 Ciudad de Guadalajara Nios Hroes No. 2630 Col. Jardines del Bosque Guadalajara, Jal. CP 44520 Tel. (01) (33) 3122 7766 Ciudad de Monterrey Lzaro Crdenas No. 2792 Col. SFEO Monterrey, Nvo. Len CP 64900 Tel. (01) (81) 8155 0500 Tel. (01) (81) 8365 7600 Limited Global Warranty Statement and Service D-8 Getting Warranty Service For your records, please retain your original proof of purchase. Record the product number and serial number. Your product number is on a label on the bottom of the print server, for example, J6061A. The serial number is on the same label. Your authorized dealer If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance. HP support for warranty service For warranty service on HP Jetdirect products, call HP support. See HP Support by Phone on page A-1 or visit http://www.hp.com/support/support_assistance. The HP support representative will help you with troubleshooting, and advise you on warranty service. When calling, please have the following information ready:
HP Jetdirect product you are calling about, for example, J6061A.
Model number of the product, for example, 380X.
Serial number of the product.
Complete description of the problem. Service billing (out of warranty) When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office represen-
tative. Or, you can call HP at (800) 227-8164 (USA only); prepare to supply shipping and billing addresses and payment information. Service outside the USA Contact your HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit availability, and instructions. Limited Global Warranty Statement and Service D-9 Limited Global Warranty Statement and Service D-10
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2002-04-22 | 2412 ~ 2472 | DTS - Digital Transmission System | Original Equipment |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 | Effective |
2002-04-22
|
||||
| 1 | Applicant's complete, legal business name |
HP Inc.
|
||||
| 1 | FCC Registration Number (FRN) |
0025126541
|
||||
| 1 | Physical Address |
3390 East Harmony Road
|
||||
| 1 |
Fort Collins, Colorado 80528
|
|||||
| 1 |
United States
|
|||||
| app s | TCB Information | |||||
| 1 | TCB Application Email Address |
d******@ckccertification.com
|
||||
| 1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
| app s | FCC ID | |||||
| 1 | Grantee Code |
B94
|
||||
| 1 | Equipment Product Code |
5185-3843
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 | Name |
R**** P****** T****
|
||||
| 1 | Title |
US Canada Technical Regulations
|
||||
| 1 | Telephone Number |
970-8********
|
||||
| 1 | Fax Number |
000-0********
|
||||
| 1 |
r******@hp.com
|
|||||
| app s | Technical Contact | |||||
| 1 | Firm Name |
CETECOM Inc.
|
||||
| 1 | Name |
L**** S****
|
||||
| 1 | Physical Address |
411 Dixon Landing Rd.
|
||||
| 1 |
Milpitas, California 95035
|
|||||
| 1 |
United States
|
|||||
| 1 | Telephone Number |
408-5********
|
||||
| 1 | Fax Number |
408-5********
|
||||
| 1 |
l******@cetecomusa.com
|
|||||
| app s | Non Technical Contact | |||||
| 1 | Firm Name |
CETECOM Inc.
|
||||
| 1 | Name |
L****** S******
|
||||
| 1 | Physical Address |
411 Dixon Landing Rd.
|
||||
| 1 |
Milpitas, California 95035
|
|||||
| 1 |
United States
|
|||||
| 1 | Telephone Number |
408-5********
|
||||
| 1 | Fax Number |
408-5********
|
||||
| 1 |
l******@cetecomusa.com
|
|||||
| app s | Confidentiality (long or short term) | |||||
| 1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 | Equipment Class | DTS - Digital Transmission System | ||||
| 1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Digital Transmission System | ||||
| 1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 | Modular Equipment Type | Does not apply | ||||
| 1 | Purpose / Application is for | Original Equipment | ||||
| 1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
| 1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 | Grant Comments | Power output is EIRP. This device is certified for use with an external antenna with a maximum gain 2.1dBi and an internal antenna with a maximum gain of 0dBi as documented in this filing. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
| 1 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 | Firm Name |
Cetecom Inc.
|
||||
| 1 | Name |
L**** S****
|
||||
| 1 | Telephone Number |
408-5********
|
||||
| 1 | Fax Number |
510-2********
|
||||
| 1 |
l******@cetecomusa.com
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15C | 2412.00000000 | 2472.00000000 | 0.1500000 | ||||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC