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1 | Manual | Users Manual | 618.16 KiB | August 06 2001 |
HP Notebook PC Startup Guide Notice This manual and any examples contained herein are provided as is and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. Copyright Hewlett-Packard Company 2000-2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited. Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp., Phoenix Technologies, Ltd., ATI Technologies Inc., and Adobe Systems Incorporated. See the individual programs for additional copyright notices. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Microsoft, MS-DOS, and Windows are U.S. registered trademarks of Microsoft Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and Celeron and SpeedStep are U.S. trademarks of Intel Corporation. TrackPoint is a U.S. trademark of International Business Machines. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 2 Startup Guide Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons:
Do not use this product with a telephone connection near water (for example, near a bathtub, sink, swimming pool, or in a wet basement).
Avoid using a telephone connection (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting.
Do not use a telephone connection to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. HP Software Product License Agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS. UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE. Startup Guide 3 Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched. Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:
USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law. COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner. OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement. PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft License Agreement. TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party. SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard. TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice. UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. 4 Startup Guide U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright
(c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as Commercial computer software as defined in DFARS 252-227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a), or as Restricted computer software as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 3.............................................. May 2001 This manual is printed on recycled paper. Startup Guide 5 Contents Getting Started with Your HP Notebook ...................................................................... 11 Taking Inventory.......................................................................................................... 12 Whats in the Box?................................................................................................. 12 To find more information....................................................................................... 13 Identifying Parts of the Computer ............................................................................... 14 Front View ............................................................................................................. 14 Back View.............................................................................................................. 15 Bottom View .......................................................................................................... 16 Status Lights........................................................................................................... 17 Expansion Base Front ......................................................................................... 19 Expansion Base Back.......................................................................................... 20 Setting Up Your Computer .......................................................................................... 21 Step 1 Install the battery...................................................................................... 21 Step 2 Connect AC power................................................................................... 23 Step 3 Connect a phone line................................................................................ 24 Step 4 Turn on the computer............................................................................... 25 Step 5 Set up Windows ....................................................................................... 25 Step 6 Register your notebook ............................................................................ 26 What to Do Next .................................................................................................... 27 To connect to the Internet ...................................................................................... 27 To connect the floppy disk drive............................................................................ 28 Basic Operation................................................................................................................ 29 Operating Your Computer ........................................................................................... 30 To turn the computer on and off ............................................................................ 30 To reset the computer............................................................................................. 31 To change the boot device ..................................................................................... 32 To use the pointing stick ........................................................................................ 32 To use the Fn hot keys ........................................................................................... 34 Working in Comfort with a Notebook PC................................................................... 35 Batteries and Power Management ................................................................................. 37 Using Battery Power .................................................................................................... 38 To check battery status........................................................................................... 38 To respond to a low-battery warning ..................................................................... 39 To recharge the battery .......................................................................................... 39 Add-On Devices ............................................................................................................... 41 Using an Expansion Base ............................................................................................ 42 To dock the computer ............................................................................................ 43 To undock the computer ........................................................................................ 44 Startup Guide 7 To play audio CDs ................................................................................................. 45 To use the status panel ........................................................................................... 46 Using Plug-In Modules................................................................................................ 48 To install hot-swap support.................................................................................... 48 To replace a plug-in module .................................................................................. 48 Installing Additional RAM .......................................................................................... 51 To install a RAM expansion module ..................................................................... 51 Replacing the Hard Disk Drive.................................................................................... 53 To replace the hard disk drive................................................................................ 53 Troubleshooting and Maintenance ................................................................................ 55 Troubleshooting Techniques........................................................................................ 56 Display problems ................................................................................................... 56 Hard disk drive problems....................................................................................... 57 Keyboard and pointing device problems ............................................................... 57 Performance problems ........................................................................................... 57 Power and battery problems................................................................................... 58 Startup Problems .................................................................................................... 59 Testing the Hardware................................................................................................... 60 To run the e-DiagTools diagnostic test.................................................................. 60 Configuring the Computer ........................................................................................... 62 To run the BIOS Setup utility ................................................................................ 62 Reinstalling and Updating Software ............................................................................ 63 To recover the factory installation of your hard disk............................................. 63 To create a Support Utility disk ............................................................................. 64 HP Support and Service.................................................................................................. 65 Getting Assistance for Your Computer ....................................................................... 66 To get help from the web ....................................................................................... 66 To contact HP for support or service ..................................................................... 67 To receive repair service ........................................................................................ 69 To prepare your computer for shipment ................................................................ 69 Hewlett-Packard Limited Warranty Statement............................................................ 70 Reference Information .................................................................................................... 73 Hardware Specifications .............................................................................................. 74 Safety Information ....................................................................................................... 77 Power Cords ........................................................................................................... 77 Ergonomics ............................................................................................................ 78 Battery Safety......................................................................................................... 78 Laser Safety............................................................................................................ 79 LED Safety............................................................................................................. 79 Exposure to Radio Frequency Radiation ............................................................... 80 Regulatory Information................................................................................................ 81 U.S.A...................................................................................................................... 81 Canada.................................................................................................................... 82 8 Startup Guide European Union ..................................................................................................... 82 Japan....................................................................................................................... 83 Russia ..................................................................................................................... 83 International ........................................................................................................... 83 Index.................................................................................................................................. 87 Startup Guide 9 Getting Started with Your HP Notebook Startup Guide 11 Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that make it convenient to use:
Two buttons provide convenient options for starting and stopping the computer.
Volume controls are located within easy reach on the computers right side, and the audio-off button and light let you cut off all sound quickly when needed.
All cable connectors are near the back of the computer, keeping cables away from your working area. This manual shows how to set up and operate your computer, as well as what to do if you run into trouble. Whats in the Box?
Your HP notebook computer is shipped with these items:
Main battery (installed).
Floppy disk drive module.
Floppy disk drive USB cable (models without expansion base only).
AC adapter and power cord.
Quick Start sheet.
Startup Guide.
Recovery CD, for restoring Windows and all software included with your computer.
Microsoft Windows manual.
Multimedia expansion base and plug-in drive module (certain models only).
Phone cord (modem models only). In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.) 12 Startup Guide Getting Started with Your HP Notebook Taking Inventory To find more information The following table lists other sources of information about your computer and related products. Source Startup Guide Online Reference Guide Online HP Notes Description and Location This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information. The full Reference Guide is shipped on the computers hard drive, and provides a complete source for operating and maintaining the computer. Look in the HP Library group, or on the Recovery CD in \hp\Library. For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library. Microsoft Windows manual This is shipped with your computer and contains information about using the version of Microsoft Windows shipped with your computer. HP Notebook Web Site www.hp.com/notebooks. www.europe.hp.com/notebooks (European mirror). HP Customer Care Web Site Corporate Evaluators Guide www.hp.com/go/support. This provides information about installing alternate operating systems, as well as how to configure your notebook computer in a corporate, networked environment. Located at the HP Notebook web site. Startup Guide 13 Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. Wireless on-off button and indicator light 9. Main status lights: power mode, hard disk activity,
(on certain models). main battery charge. 2. Left and right One-Touch buttons (programmable). 10. Hard disk drive. 3. Sleep button. Suspends and resumes operation. 11. Audio-off button and audio-off light. 4. Keyboard status lights: Caps Lock, Num Lock, 12. Volume control. Keypad Lock, Scroll Lock. 13. Audio jacks: audio out (headphones), external 5. Power slide button. Turns the computer on and off. microphone. 6. Pointing stick (pointing device). 14. PC Card slot. 7. Scroll button. 8. Left and right click buttons. 15. PC Card eject button. 16. Built-in microphone. 17. Latch for opening the computer. 14 Startup Guide Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. Universal serial bus ports (USB). 22. LAN port (on certain models). 19. Infrared port (on certain models). 23. AC adapter jack. 20. External monitor port. 24. Kensington lock slot (security connector). 21. Modem port (on certain models). 25. System-off switch. Startup Guide 15 Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 26. Hard disk drive retaining screw. 27. RAM cover. 28. Docking port. 29. Main battery. 30. Main battery latch. 16 Startup Guide Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The main status lights report power and battery status and drive activity. 1. Power mode.
On: the computer is on (even if the display is off).
Blinking: the computer is in Standby mode. (Steady amber light on some models.)
Off: the computer is off or in Hibernate mode. 2. Hard disk drive activity.
Blue: the computer is accessing the hard disk drive. 3. Main battery charge status.
Green: the AC adapter is connected and the battery is fully charged.
Amber: the AC adapter is connected and the battery is charging.
Blinking: the AC adapter is connected and the battery is missing or has a fault.
(Steady red light on some models.)
Off: the AC adapter is not connected. Startup Guide 17 Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active (Fn+F9). (The Keypad Lock must also be on to use the embedded keypad.) 3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keysotherwise, cursor control is active (as marked on an external keyboard). 4. Scroll Lock. Scroll Lock is active (Fn+F10). 18 Startup Guide Getting Started with Your HP Notebook Identifying Parts of the Computer Expansion Base Front 1. Docking connector. 2. Status panel. 3. Status panel button. 4. Speaker (one on each side). 5. Left plug-in module bay. Can contain a CD-ROM or DVD drive, floppy disk drive, secondary battery, or other plug-in module. 6. CD status light. 7. CD player power button. 8. CD player controls: previous track, play/pause, stop, next track, volume. 9. Right plug-in module bay. Used with CD player controls. Can contain any plug-in module. 10. Module eject latch. 11. Undock switch. 12. Audio jacks: audio out (headphones), external microphone, audio in. 13. Kensington lock slot (security connector). 14. Emergency undock latch. Startup Guide 19 Getting Started with Your HP Notebook Identifying Parts of the Computer Expansion Base Back 15. Universal serial bus ports (USB). 16. S-video (TV out) port. 17. Serial port (COM1). 20. PS/2 mouse port. 21. PS/2 keyboard port. 22. LAN port (works only if the computer has a built-in 18. Parallel port (LPT1). Use this port for a parallel printer or other parallel device. LAN port). 23. AC adapter jack. 19. External monitor port. 20 Startup Guide Getting Started with Your HP Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo. For a summary about working with a notebook computer, see Working in Comfort with a Notebook PC on page 35. If you are using your notebook computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library. When you set up your computer for the first time, youll need to install and charge the battery, connect the AC adapter, turn on the computer, and run the Windows setup program. Step 1 Install the battery WARNING Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly. Your computer is shipped with the battery installed. If the battery has been removed, you should install it:
1. Turn the computer upside down. Startup Guide 21 Getting Started with Your HP Notebook Setting Up Your Computer 2. Insert the front end of the battery into the battery compartment on the bottom of the computer, then press the back end in until it clicks into place. To remove the battery 1. Do one of the following:
Plug in the AC adapter.
Press the blue sleep button to put the computer into Standby mode. While the computer is in this mode, you must insert the replacement battery within two minutes of removing the discharged battery.
Shut down the computer or put it into Hibernate mode. 2. Slide the batterys release latch, then lift the battery out of its compartment. 22 Startup Guide Getting Started with Your HP Notebook Setting Up Your Computer Step 2 Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see the warranty statement in this manual). Important If you have an expansion base, do not dock your computer in it until after the computer boots up for the first time.
Plug in the AC adapter, and connect it to the AC adapter jack on the back of the computer. The computers battery then starts charging. While the battery is charging, you can continue with step 3. Startup Guide 23 Getting Started with Your HP Notebook Setting Up Your Computer Step 3 Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem. 1. Make sure the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.) 2. Connect the telephone cord to the built-in modem. 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesnt fit the jack, you may need to use an adapter. For details about using the modem, including AT commands, see the online Reference Guide. 24 Startup Guide Getting Started with Your HP Notebook Setting Up Your Computer Step 4 Turn on the computer
Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the blue sleep button again. Leave the AC adapter plugged in for at least an hour. Step 5 Set up Windows Your computer has Microsoft Windows preinstalled on its hard disk drive. The first time you turn on your computer, the Windows Setup program runs automatically so you can customize your setup. 1. Follow the Setup programs instructions as they appear on the screen. If the program prompts you to enter the Product ID code, you will find this code on the bottom of the computer. 2. If your computer has a modem, check the modems country or region settings:
Windows 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties.
Windows 2000: click Start, Settings, Control Panel, double-click Phone and Modem Options, then click Edit on the Dialing Rules tab. Startup Guide 25 Getting Started with Your HP Notebook Setting Up Your Computer Step 6 Register your notebook Be sure to register your computer. Registering is free and fast, and ensures you will receive quicker, more personalized support. The information you provide during registration allows us to provide you with better products and services. Registering your computer does the following:
Records your ownership of the computer with Hewlett-Packard and provides access to service, support, and information.
Records your ownership of the Windows 98 operating system with Microsoft. If you have Windows 2000, please contact Microsoft separately to register the operating system. You can register in any of three ways: by modem, by phone, or by fax. By modem If your computer does not have a built-in modem, you can register after you set up a PC Card modem or an external modemor you can register by phone or fax.
If you are not prompted to register, you can click the Register button in the welcome screen. Make sure the phone line is connected to the modem port and follow the onscreen instructions. If you choose not to register right away, you can do so by modem later by double-
clicking the Registration icon on the desktop. Make sure the phone line is connected and follow the onscreen instructions. The icon disappears after you register. By phone You can register by calling your HP Customer Care Center. See To contact HP for support or service on page 67 for the phone number. By fax If you have a printer connected to your computer, you can print a registration form and fax it to HP. Double-click the HP Notebook Registration icon on the desktop, and print the registration form. You will find the fax number on the form. 26 Startup Guide Getting Started with Your HP Notebook Setting Up Your Computer What to Do Next Here are a few things you may want to try at this point:
If youre not familiar with the version of Windows installed on your computer, click Start, Help or check the Windows manual to discover whats new. If your computer shipment includes an expansion base and CD-ROM drive or similar drive, insert the drive in the right module baysee To replace a plug-in module on page 48 for details. Then turn on the computer and insert it into the expansion base see To dock the computer on page 43 for details. If your expansion base includes a DVD drive or CD-RW drive, you also received special software for the drivefind the software CD in the box. Click Start, Programsif the software isnt listed, insert the CD in the drive. Follow the instructions displayedrun Setup on the CD if it doesnt run automatically. See the online Reference Guide to learn more about using and maintaining your computerclick Start, Programs, HP Library. To connect to the Internet If your computer has a modem (built-in, PC Card, or external), LAN port, or wireless LAN, you can use it to connect to the Internet. For details, see Modem and Network Connections in the online Reference Guideclick Start, Programs, HP Library. Startup Guide 27 Getting Started with Your HP Notebook Setting Up Your Computer To connect the floppy disk drive If you dont have an expansion base, you can connect the floppy disk drive to a USB port.
Connect the F2101A USB floppy cable directly to the floppy drive and to the USB port. If you have an expansion base, you can insert the floppy drive in a module baysee To replace a plug-in module on page 48. You cannot use the USB floppy cable to connect any other type of drive module, such as a CD-ROM or DVD drive. The USB floppy cable is for floppy drives only. 28 Startup Guide Basic Operation Startup Guide 29 Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computerdepending on power considerations, types of active connections, and start-up time. For details about using the One-Touch buttons and other special features, plus information on caring for and protecting your computer, see Operating Your Computer in the online Reference Guide. To turn the computer on and off Power mode To enter this mode To turn on again On mode Power mode status light is green. Standby mode Saves significant power. Turns off the display and other components. Maintains current session in RAM. Restarts quickly. Restores network connections. Power mode status light is amber. Hibernate mode Saves maximum power. Saves current session to disk, then shuts down. Restores network connections. Power mode status light is off. Shut down (off) Saves maximum power. Turns off without saving current session. At startup, resets everything, starts a new session, and restores network connections. Power mode status light is off. Press the blue sleep button. Press blue sleep button or click Start, Shut Down, Standby or allow timeout. Press Fn+F12 or Click Start, Hibernate
(Windows 98) or Click Start, Shut Down, Hibernate (Windows 2000) or allow timeout. Click Start, Shut Down, Shut down (recommended) or slide the power button. Press the blue sleep button to display your current session. Press the blue sleep button to restart and restore your previous session. Press the blue sleep button to restart with a new session. You can also customize the way these power modes work. See the chapter titled Batteries and Power Management in the online Reference Guide. 30 Startup Guide Basic Operation Operating Your Computer To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. 1. If possible, shut down Windows: press CTRL+ALT+DEL, then click Shut Down. 2. Slide and hold the power button for 4 seconds, until the display shuts down, then press the blue sleep button to restart. or, if this fails Insert a straightened paper clip into the system-off switch on the left side of the computer, then press the blue sleep button to restart. To reset an expansion baseand the computer, if dockedinsert a straightened paper clip into the reset hole on the bottom of the expansion base. You can also reset the expansion base by undocking the computer and removing all AC and battery power from the base. Startup Guide 31 Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive connected to a USB port, an external drive in an expansion base module bay, or an internal network interface card (NIC). 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utilitysee To run the BIOS Setup utility on page 62. To use the pointing stick Your computer includes a built-in pointing stick and click and scroll buttons. 1. Pointing stick (pressure-sensitive pointing device). 2. Left click buttonworks like the left button on a standard mouse. 3. Scroll buttonworks with the pointing stick to scroll the contents of a window. 4. Right click buttonworks like the right button on a standard mouse. You can customize the operation of your computers pointing stick: you can change the left, right, and scroll button actions, double-click speed, pointer speed, and more. 32 Startup Guide Basic Operation Operating Your Computer Moving and selecting 1. Place your hands in a normal typing position. 2. With your index finger, press the pointing stick in the direction you want the pointer to move. 3. Use the left and right click buttons, which function like the left and right buttons on a mouse, to make your selection:
To open an application, move the pointer over the icon and double-click the left button.
To make menu selections, move the pointer to the menu item and click the left button.
To open the shortcut menu for an item, move the pointer over the item and click the right button.
To drag an item, move the pointer over the item. Then press and hold the left button while you move the pointer to the new location, and release the button. Scrolling with the scroll button
Hold down the scroll button and press the pointing stick. The contents of the window then scroll in that direction. Startup Guide 33 Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot keya shortcut key sequencefor various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. Does this Decreases the display brightness. Increases the display brightness. Toggles among the built-in display, an external display, and simultaneous display on both. Does not affect a TV connected to the expansion base S-video port. Audio mute. Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num Lock is on, the numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard). Toggles Num Lock on and off. Toggles Scroll Lock on and off. Pause. Enters Hibernate mode. This hot key Fn+F1 Fn+F2 Fn+F5 Fn+F7 Fn+F8 Fn+F9 Fn+F10 Fn+F11 Fn+F12 Fn+HOME Print screen. External PS/2 keyboards support only Fn+F5, Fn+F7, and Fn+F12. To use these, press and hold left CTRL+left ALT, press the appropriate second key, then release both keys. A USB keyboard does not support Fn hot keys. 34 Startup Guide Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Note Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics web site at www.hp.com/ergoor see Working in Comfort in the online HP Library. You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably. Note that if you are using your portable computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This will give your portable computer the adjustability and comfort features of a desktop unit. The multimedia expansion base offers quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library and available on the Recovery CD in \hp\Libraryas well as at www.hp.com/ergo. Your Mobile Work Environment
Use a chair that provides good support for your lower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support.
Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your feet.
Adjust the height of either your work surface or chair to keep your arms in a neutral position. Your arms should be relaxed and loose, elbows at your sides, with the forearms and hands parallel with the floor.
Position your notebook computer display to minimize glare and reflection. For example, on an airplane, lower the window shade, or in a hotel room, draw the curtains. You also should maintain a comfortable viewing distanceapproximately 40 to 60 cm (16 to 24 inches). Adjust the angle of your display to help keep your head angled slightly downward in a comfortable position. Startup Guide 35 Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer
Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. If your notebook computer does not have a built-in palm rest, you can use a rolled-up towel.
Try to type as lightly as possible. The notebook keyboard requires little force to activate.
Take frequent, short rest breaksthis is especially important in a mobile computing environment.
Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds). When traveling, be sure to carry your computer properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders. 36 Startup Guide Batteries and Power Management Startup Guide 37 Batteries and Power Management Using Battery Power Using Battery Power For information about how your computer regulates its power consumption, and how you can manually reduce power consumption and extend the life of the computers battery, see the chapter titled Batteries and Power Management in the online Reference Guide. To check battery status The computer contains one battery: the main battery. An expansion base can contain one or two secondary batteries in the module bays. From the battery charge light The main battery charge light on the front of the computer shows whether the computers main battery is charging or fully chargedsee Status Lights on page 17. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information. The icon looks like a battery when AC is not connected.
Place the pointer over the power icon to display the remaining charge of all batteries combined. This value is shown as either a percentage of charge remaining, or as time remaining.
Double-click the power icon to open the Power Meter window. From the Windows Control Panel
Click Start, Settings, Control Panel, then double-click Power. This shows the status of each battery, and provides access to all of Windows power-information options. From the expansion base status panel
Press the status panel button several times to display the percent charge remaining for each secondary battery. On the battery 1. Remove the battery from the computer (see Step 1 Install the battery on page 21) or from the expansion base. 2. Press the contact pad on the back of the battery. The number of lights that turn on indicates the remaining charge (each light represents 20% of a full charge). 38 Startup Guide Batteries and Power Management Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. If you do not restore power within a short time, the computer then goes into Hibernate mode. Once the computer enters Hibernate mode, you wont be able to turn it on again until you restore power by doing one of the following:
Replace the battery with a charged one. See Step 1 Install the battery on page 21.
Plug in the AC adapter.
Install a charged secondary battery in one of the expansion bases plug-in module bays. Note If you plug in the AC adapter, you can continue to work while your battery recharges. CAUTION To recharge the battery The AC adapter is normally warm whenever plugged into an AC outlet. The computer is normally warm while recharging. Dont recharge the computer in a briefcase or other confined space, or its battery could overheat.
To recharge the main battery, plug the AC adapter into the computer, or dock the computer and plug the AC adapter into the dock.
To recharge a secondary battery, plug the AC adapter into the expansion base and insert the battery. Batteries charge in this order: main battery, secondary battery in the left module bay, secondary battery in the right module bay. To get the longest operating time, wait until the batterys charge is below 50% before recharging, then charge it fully (100%). Charging can take up to approximately 2 hours. You can continue working while the battery charges. A fully charged battery can operate the computer for up to approximately 3 hours, depending on your computers model, power management settings, and level of use. Startup Guide 39 Add-On Devices Startup Guide 41 Add-On Devices Using an Expansion Base Using an Expansion Base The multimedia expansion base enhances your computers capabilities as a portable computer system. It provides space for additional drives and batteries, as well as expanded multimedia performance. The expansion base also makes your computer more convenient for desktop use. By making a single connectiondocking your computer into the baseyou get easy access to these devices:
Printer or other parallel device.
Universal serial bus (USB) devices.
External keyboard and mouse.
External monitor and television.
Local area network (LAN) if your computer includes a LAN port.
Audio devices such as external speakers, headphones, or stereo inputs.
Plug-in modules. For information about connecting your modem or LAN (depending on the model) or about connecting PC Cards or external devices, see the online Reference Guide. See the same online manual for modem AT commands. 42 Startup Guide Add-On Devices Using an Expansion Base To dock the computer 1. For desktop use, plug the AC adapter into the expansion base. For portable use, you can use power from the computers battery or from a secondary plug-in battery module in the expansion base. Note Use the AC adapter that comes with your computer. 2. Insert the back of the computer into the expansion base, then lower the front end into the base and press down until it clicks into place. If the computer doesnt latch, plug in the AC adapter. Startup Guide 43 Add-On Devices Using an Expansion Base You can dock or undock the computer in any power state: on, off, Standby mode, or Hibernate mode. Make sure, however, that the computer is not entering or resuming from Standby or Hibernate mode when you dock or undock, or the computer could lock up. By default, the computer automatically turns on when you dock it. (You can change this setting using BIOS Setupsee To run the BIOS Setup utility on page 62.) The first time you dock, the computer automatically configures itself to operate with the expansion base. After the computer docks, the blue sleep button on the left side of the expansion base operates the same way as the blue sleep button on the computer. If you have trouble inserting the computer or the docking latches stick, use the emergency undock latch, or press and hold the undock switch for 5 seconds to release the latches. To undock the computer 1. Important: Close any files that reside on network drives or module drives in the expansion base. 2. Press the undock switch on the right side of the expansion base. or Click Start, Eject PC. 44 Startup Guide Add-On Devices Using an Expansion Base You can use the undock switch when the computer is on, off, or in Standby or Hibernate mode. When undocking the computer, you may need to wait 10 seconds or more for the computer to undockthe computer may not respond while it is updating its configuration. Using the emergency undock latch If you cannot undock the computer using the undock switch or the Start menu, use the emergency undock latch on the right side of the expansion base. 1. If a security cable is attached to the expansion base, remove it. 2. Slide the button down, then move the entire latch forward to undock the computer. To play audio CDs The multimedia buttons on the front of the expansion base control the CD-ROM or DVD drive in the right module bay. Power is provided by the computer battery, the AC adapter, or a secondary battery in the left module bay.
If the computer is docked and turned on, use the multimedia buttons to control the Windows player. If the computer is off, in Standby or Hibernate mode, or not docked, you can still play audio CDs. Slide the multimedia power switch to the left to activate the player
(without turning on the computer), then use the multimedia buttons to control play.
To load or eject a CD, press the eject button on the drive, or press the Stop button on the expansion base if the computer is off, in Standby or Hibernate mode, or undocked. Startup Guide 45 Add-On Devices Using an Expansion Base 1. Multimedia power switch (and indicator light)turns the CD player on and off. Works only when the computer is turned off, in Standby or Hibernate mode, or not docked. 2. Previous track. 3. Play/Pause. 4. Stop (when computer is on), or Stop/Eject (when computer is off, in Standby or Hibernate mode, or not docked). 5. Next track. 6. Volume. To use the status panel The expansion bases status panel can show the time and date, the docking status, the status of the CD player built into the expansion base, and the status of secondary batteries in the expansion base.
Press the status panel button several times to display the information you want. The first press turns on the backlight. Subsequent presses cycle through the available information in the following order:
Time.
Date.
CD player status (if CD player is running).
Audio volume (if CD player is running). 46 Startup Guide Add-On Devices Using an Expansion Base
Percent charge remaining for the battery in the left bay (if present).
Percent charge remaining for the battery in the right bay (if present). AC power, battery indicators, and docking status are always shown. 1. Status panel button. 2. Status panel. For more information about the status panel, see To use the status panel in the online Reference Guide. Startup Guide 47 Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with the multimedia expansion bases module bays, such as:
CD-ROM, DVD, or similar drive.
Zip drive.
Second hard drive.
Floppy disk drive.
Secondary battery. CAUTION Never install or remove a plug-in module without first notifying Windows, or you could lose data. See To replace a plug-in module on page 48. To install hot-swap support If your computer uses Windows 98, it also includes the BayManager hot-swap software that lets you disconnect most modules from a plug-in bay in the expansion base without needing to shut down and reboot the computer. If a plug-in module icon is displayed in the taskbar, BayManager is already installed. If the icon is not present, you can install the software as follows:
Click Start, Programs, Softex BayManager, Setup, then follow the onscreen instructions. To replace a plug-in module Windows 98 uses the BayManager hot-swap software to let you disconnect most plug-
in modules without shutting down the computer. Before replacing a hard drive module, however, you must first shut down the computer. Windows 2000 displays the Unplug or Eject Hardware icon at the right end of the taskbar when a drive module is present. 48 Startup Guide CAUTION Add-On Devices Using Plug-In Modules Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either stop the drive using the icon in the taskbar or shut down the computerotherwise, you could lose data. Exception: for Windows 98, you must shut down the computer before connecting or disconnecting a hard disk drive. Handle and store a module carefully when its out of the computer. Do not drop it or apply excessive pressure to its surfacesthis could damage its internal mechanisms. Do not touch the metallic pins on the computers connectors, module connectors, or cable connectors. Static electricity can damage internal components. 1. Close all files that are open from the plug-in module. 2. Windows 98: If the BayManager icon is present in the taskbar, right-click the icon, then click Remove/Swap Bay Device. When prompted, remove the module if one is present. Dont click OK until youve inserted the desired module, if any. Windows 2000: Left-click the Unplug or Eject Hardware icon on the taskbar, and select the module you want to remove. When prompted to remove the module, click OK. (You dont have to do this if the bay is empty or contains a battery.) or For any system: Click Start, Shut Down, Shut down. For Windows 98, you must do this if you are removing or inserting a hard disk drive in the module bay. or For any system: Undock the computer. Startup Guide 49 Add-On Devices Using Plug-In Modules 3. Press the button on the module release latch, and slide the latch toward the front of the expansion base. 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6. For Windows 98, click OK to close the BayManager window. If needed, you can connect the floppy disk drive to the USB port on the computer or expansion basesee To connect the floppy disk drive on page 28. 50 Startup Guide Add-On Devices Installing Additional RAM Installing Additional RAM Your computer has no memory (RAM) built in, but has two slots for RAM modules: the system RAM slot beneath the keyboard (which contains a module installed at the factory), and an expansion slot on the bottom of the unit. You can use both of these slots to expand your units RAM. Use HP PC-100 or higher SDRAM only. Youll need a small Phillips screwdriver for these procedures. To install a RAM expansion module To increase your computers RAM, you can install a RAM module in the expansion slot on the bottom of the computer. Your computers chips are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your bodys static electricity by touching the metal shielding around the connectors on the rear of the computer. 1. Shut down the computer: click Start, Shut Down, Shut down. 2. Important: Unplug the AC adapter, if present, and remove the battery. 3. From the bottom of the computer, remove the screw holding the RAM cover, and remove the cover. CAUTION Startup Guide 51 Add-On Devices Installing Additional RAM 4. Carefully insert the edge of the RAM module into the connector at about a 30 angle until it is fully seated. Then press down on both sides until the latches snap closed. 5. Replace the cover. 6. Insert the battery. Note For Windows 98: if you increase your computers memory to more than 512 MB, the computer will not be able to hibernate unless you also increase the size of the Utility partition on the hard disksee To recover the factory installation of your hard disk on page 63. To remove the RAM module, release the two latches at the sides of the module. You can also replace the system RAM module beneath the keyboardsee Installing Additional RAM in the online Reference Guide. 52 Startup Guide Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive Youll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter, if present, and remove the battery. 2. Turn the unit bottom side up and remove the hard drive retaining screw. 3. Carefully pull the hard drive out of the computer. Important 4. Gently slide the new drive into the hard drive compartment. Press firmly to make sure the connector seats properly. 5. Reinstall the hard drive retaining screw. If you are installing a new hard disk drive, you should create a Utility partition on the drive before loading any software. See To recover the factory installation of your hard disk on page 63. To install the holder on a new hard disk drive or prepare a new hard disk for use, see Replacing the Hard Disk Drive in the online Reference Guide. Startup Guide 53 Troubleshooting and Maintenance Startup Guide 55 Troubleshooting and Maintenance Troubleshooting Techniques Troubleshooting Techniques This section contains solutions to a few basic problems you might experience while using your computer. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting:
See the troubleshooting chapter in the online Reference Guide for a more complete list of troubleshooting suggestions.
Click the HP Instant Support icon on the Windows desktop to open the HP web-based troubleshooting tool. Search or browse the troubleshooting database for the information related to your problem.
Click Start, Help, and use the Windows Troubleshooters.
See the Microsoft Windows manual shipped with the computer.
For updated information, see the HP Notes in the online HP Library or on the Recovery CD in \hp\Library.
Find technical tips and software updates for the computer at the HP Customer Care web site (www.hp.com/go/support).
Test your computer by running the e-DiagTools test programsee Testing the Hardware on page 60.
Contact your dealer or Hewlett-Packardsee To contact HP for support or service on page 67. Please have your computer with you when you call. Display problems If the computer is on, but the screen is blank
Move the mouse or pointing stick. This will wake the display if it is off.
Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.)
If the computer is cold, allow it to warm up. 56 Startup Guide Troubleshooting and Maintenance Troubleshooting Techniques If the screen is difficult to read
Try setting the display resolution to its default setting of 1024768: click Start, Settings, Control Panel, Display, Settings. Hard disk drive problems If the computers hard drive doesnt spin
Make sure the computer has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the rear of the computer.
Remove and reinsert the hard drivesee To replace the hard disk drive on page 53. Keyboard and pointing device problems If the pointer is difficult to control
Adjust the pointer controls: click Start, Settings, Control Panel, then double-click Mouse. If the pointing stick doesnt work
Dont move the pointing stick while the computer is rebooting or resuming from Standby mode. If this happens, try the following:
Press a key on the keyboard to restore normal operation.
Suspend and resume operation using the blue sleep button.
If an external mouse is connected, the pointing stick is normally disabled. You can change this setting with the BIOS Setup utilitysee To run the BIOS Setup utility on page 62.
Restart the computer: click Start, Shut Down, Restart. Performance problems For best performance with Windows 2000, your computer should have at least 96 to 128 MB of memory (RAM). Startup Guide 57 Troubleshooting and Maintenance Troubleshooting Techniques If the computer stops responding
Press CTRL+ALT+DEL to end the application that is not responding.
Slide and hold the power button for at least four seconds to turn off and reset the computer. Then press the blue sleep button to turn the computer back on.
If nothing happens, insert a straightened paper clip into the system-off switch on the left side of the computer. Then press the blue sleep button to turn the computer back on. If the computer is docked, reset the expansion basesee To reset the computer on page 31. Power and battery problems If the computer turns off immediately after it turns on
Battery power is probably extremely low. Plug in the AC adapter, insert a charged battery (if undocked), or plug in a secondary battery (if docked). If the computer keeps beeping
The computer beeps repeatedly when battery power is low. Save your work, shut down Windows immediately, and insert a charged battery or plug in the AC adapter. If the main battery doesnt charge
Make sure the AC adapter is fully plugged into the power source and the computer or expansion base, and that the light on the adapter is on.
If youre using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.
Make sure the battery is fully installed and locked in place.
Move the computer away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly.
If available, try another battery and AC adapter. 58 Startup Guide Troubleshooting and Maintenance Troubleshooting Techniques Startup Problems If the computer doesnt respond when you turn it on
Connect the AC adapter.
Try turning on the unit by pressing the blue sleep button.
Reset the computer by inserting a straightened paper clip into the system-off switch on the left side of the computer. Then turn it on by pressing the blue sleep button.
Dont touch the pointing stick while booting or resuming.
If the computer still doesnt respond, remove the battery and AC adapter, remove any PC Card, and undock the computer if docked. Then plug the AC adapter in, reset the computer using the system-off switch, and turn it on by pressing the blue sleep button. If the computer wont boot from battery power
Make sure the battery is properly inserted and fully charged. Check the batterys charge by removing it and pressing the pad on the back of the battery. The lights show the charge level.
If you have a secondary battery, install it in the expansion base, dock the computer, and try starting the computer.
If available, try another battery. Startup Guide 59 Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e-DiagTools hardware diagnostic program included with your computer provides two levels of testing:
Automated testing using its basic hardware test.
Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components. The tests are non-destructive and are intended to preserve the state of the computer. The computer reboots when you exit the program so drivers can be loaded. To run the e-DiagTools diagnostic test 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press ENTER to run e-DiagTools. 4. Follow the prompts to run e-DiagTools. 5. When the Configuration Description appears, check the list of detected hardware. If a device is not detected or fails its test, it might be configured incorrectly in the BIOS Setup utility. You can confirm this by running BIOS Setup and checking the settings. See To run the BIOS Setup utility on page 62. 6. Run the basic test. Press F2 to start the basic hardware test. 7. If you intend to exit without running the advanced tests, press F4 to view the Support Ticket. Then press F3 to exit. 8. Optional: Run the advanced tests. Press F2 to open the advanced test screen. Hint 60 Startup Guide Troubleshooting and Maintenance Testing the Hardware 9. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the following keys to run tests:
ENTER F5 or SPACE F6 F7 F10 Runs the highlighted test. Marks or unmarks the highlighted test. Marks or unmarks all tests in the current menu. Marks or unmarks all tests in all menus. Runs all marked tests. 10. Save the Support Ticket. Press T to update and display a Support Ticket containing system and test information. 11. When you are finished running tests, press ESC to exit the advanced tests. 12. Optional: To save the Support Ticket to a floppy disk, press F7 then ALT+C. 13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: Open the Support Ticket. In Windows, click Start, Programs, HP e-DiagTools, e-DiagTools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem, click Comments and type the information, then click OK. To save or print the Support Ticket, click Save As or Print. To e-mail the Support Ticket to your support agent, click e-Mail. The first time you make an e-mail connection from this program, click Change Settings in the Connect window and enter the settings recommended by your support agent. e-DiagTools for Windows can also update the version of e-DiagTools on your computers hard disk. In e-DiagTools for Windows, use the e-DiagTools menu. If you have trouble running e-DiagTools diagnostics from the hard disk, you can also run it from the Recovery CD. Boot from the CD and select the diagnostics option. Startup Guide 61 Troubleshooting and Maintenance Configuring the Computer Configuring the Computer To run the BIOS Setup utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computers system configuration, and to tailor the operation of your computer to your individual work needs. The settings made in BIOS Setup generally control the computers hardware, and so greatly affect how the computer operates. 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate:
Press the LEFT and RIGHT arrow keys to move among menus.
Press the UP and DOWN arrow keys to move among parameters in a menu.
Press F5 or F6 to move through values for the current parameter, or press ENTER to change a setting. 4. After you select the options you want, press F10 or use the Exit menu to exit BIOS Setup. 5. If the settings cause a conflict between devices during reboot, the system prompts you to run BIOS Setup, and marks the conflicting settings. For a complete list of BIOS Setup menus, settings, and options, see the online Reference Guide. 62 Startup Guide Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software CAUTION You can use the Recovery CD to recover the original factory software for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations:
On your computers hard drive under C:\hp\Drivers.
On the Recovery CD under \hp\Drivers.
On the HP Customer Care web site (www.hp.com/go/support). This web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use the Recovery CD to reinstall the original factory software on your computers hard disk. You can also use the same process to create a larger Utility partition on your hard disk, or to create a Utility partition on a new hard disk. The hidden Utility partition contains the e-DiagTools diagnostic tests and stores hibernation data for Windows 98 and other operating systems that dont provide hibernation. This procedure formats the computers hard disk drive and erases all data on the disk. After the hard disk is formatted, youll need to reinstall your applications. Do not interrupt the following process or unplug the AC adapter until the process is complete. 1. Important: Back up all data from your hard disk. The following steps delete all data from the disk. 2. Plug in the AC adapter. 3. Insert the Recovery CD in the CD-ROM/DVD drive in the expansion base. If the computer is turned off, insert a straightened paper clip into the hole on the front of the drive to open the drive. or If you have a PC Card or parallel port CD-ROM drive, connect it and insert the Recovery CD. Also connect the floppy drive and insert the Support Utility disksee To create a Support Utility disk on page 64. Startup Guide 63 Troubleshooting and Maintenance Reinstalling and Updating Software 4. Restart the computer. If the computer is running, click Start, Shut Down, Restart. 5. When the HP logo and prompt appear, press ESC to select the boot device:
If youre using a CD-ROM drive in the expansion base, select the CD-ROM drive as the boot device. If youre using a PC Card or parallel port CD-ROM drive, select the floppy drive
(Removable device) as the boot device. 6. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 10 minutes. If you want to create the Utility partition without installing the factory software, click Advanced and select not to install the operating system. 7. Important: When prompted to reboot the computer, first undock it and remove it from the expansion base if it is docked, then press CTRL+ALT+DEL and follow any instructions that appear. To create a Support Utility disk If you want to use the Recovery CD in a PC Card CD-ROM drive or parallel port CD-ROM drive, youll need a Support Utility disk to recover the factory software. 1. Insert a formatted floppy disk in the floppy drive. 2. Run makesupp.bat from the \hp\Bootdisk directory on the Recovery CD. 3. Copy the MS-DOS device drivers from the installation software provided with the CD-ROM drive to the Support Utility disk into the A:\Tools directory. 4. In the CONFIG.SYS file on the Support Utility disk, enable or disable the appropriate drivers for your CD-ROM drive:
For a PC Card drive: REM the line containing the HP driver (OAKCDROM), and insert the command to run the point enabler for the card.
For a parallel drive: REM the line containing the HP driver (OAKCDROM). 5. Add the device=driver statements to the CONFIG.SYS file on the Support Utility disk. Insert the device statements immediately following the USERCD remark. 64 Startup Guide HP Support and Service Startup Guide 65 HP Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the web HP has several web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer:
HP Customer Care web site. Get e-mail and telephone support information, technical information, and software updates. www.hp.com/go/support
HP Notebook Computer web site. Get the latest information about technical support, plus information about warranty and support programs. www.hp.com/notebooks 66 Startup Guide HP Support and Service Getting Assistance for Your Computer To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty
(you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about:
Applications and operating systems included with your computer.
HP-described operation environments and conditions.
HP accessories, HP upgrades, and basic operation and troubleshooting. HP will not be able to help with questions about:
Non-HP hardware, software, operating systems, or usage not intended for or included
(by HP) with the product.
How to repair the product yourself.
Product development or custom installations.
Consulting. To contact the HP Customer Care Center by e-mail, visit the HP Customer Care web site
(www.hp.com/go/support) under Contact HP. To call the Customer Care Center, check the HP Customer Care web site
(www.hp.com/go/support) under Contact HP for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries:
Startup Guide 67 HP Support and Service Getting Assistance for Your Computer North America United States: (970) 635-1000 Canada: (905) 206-4663 Mexico:
Mexico City: 52-58-9922 Outside Mexico City: 01-800-472 6684 Guadalajara: 669-9500 Monterrey: 378-4240 South America Argentina:
From Argentina: 0810-555-5520 Outside Argentina: 5411-4778-8380 Brazil:
So Paulo: (11) 3747-7799 Outside So Paulo: 0800-157751 Venezuela: 0800-157751 Europe Austria: +43-(0)7114-20-1080 Belgium:
Dutch: 32-(0)2-626-8806 French: 32-(0)2-626-8807 Czech Republic: 42-(0)2-6130-7310 Denmark: +45-39-29-4099 Finland: 358-(0)203-47-288 France: +33 (0)1-43-62-34-34 Germany: +49-(0)180-52-58-143 Greece: +30-(0)1-619-64-11 Hungary: +36-(0)1-382-1111 Ireland: +353-(0)1-662-5525 Italy: +39-02-264-10350 Netherlands: +31-(0)20-606-8751 Norway: +47-22-11-6299 Poland: +48-22-519-06-00 Portugal: +351-21-317-6333 Russian Federation:
Moscow: +7-095-797-3520 St. Petersburg: +7-812-346-7997 Spain: +34-902-321-123 Sweden: +46-(0)8-619-2170 Switzerland: +41-(0)848-80-11-11 Turkey: +90-216-579-71-71 Ukraine: +7-380-44-490-3520 United Kingdom: +44-(0)207-512-52-02 English (international): +44-(0)171-512-52-02 Asia and Australia Australia: 61-3-8877-8000 China: 800-810-5959 Hong Kong: 852-800-96-7729 India: 91-11-682-6035 Indonesia: 62-21-350-3408 Japan: 81-3-3335-8333 Korea:
Seoul: 82-2-3270-0700 Outside Seoul: 080 999-0700 Malaysia:
Penang: 60-3-295-2566 Outside Penang: 03-295-2566 New Zealand: 64-9-356-6640 Philippines: 63-2-867-3551 Singapore: 65-272-5300 Taiwan: 886-2-2717-0055 Thailand: 66-2-661-4000 Vietnam: 84-8-823-4530 Africa/Middle East Dubai: +971-(0)4-8839-292 Israel: +972-(0)9-952-4848 Africa:
RSA: 086-000-1030 Outside RSA: +27-(0)11-258-9301 For best service, make sure you have as much of the following available when you call.
Your computers model and serial number.
Your computers operating system.
Any messages displayed when the problem occurred.
Were there any changes to the computer, software, related hardware, or accessories before this occurred? Can the problem be re-created?
68 Startup Guide HP Support and Service Getting Assistance for Your Computer To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. If your computer is under warranty. To receive warranty repair service, contact an HP-
authorized reseller, or contact the HP Customer Care Centersee To contact HP for support or service on page 67. The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location. If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Customer Care Center see To contact HP for support or service on page 67. The support provider will let you know about repair charges and processes. To prepare your computer for shipment See To receive repair service above to determine if your computer must be sent in for service. If so, prepare your computer for shipment as follows. 1. Important: Back up your hard disk drive. The hard disk may need to be replaced or reformatted while your computer is being repaired. 2. Hewlett-Packard cannot guarantee the return of removable components. Please remove the following prior to sending your computer in for service:
PC Cards.
AC adapter and power cord.
Any removable media, such as CDs, DVDs, or floppy disks.
Any hardware not involved in the problem and not requested for repair. 3. When sending your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. If the hard disk drive is defective, you will receive a replacement drive that is either unformatted or loaded with software for verification. You should restore the computers original software using your Recovery CD (see To recover the factory installation of your hard disk on page 63) or other recovery method. Startup Guide 69 Note HP Support and Service Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration sheet included with your HP notebook computer. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified in the Warranty Duration sheet included with your computer, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. 3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. 4. HP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons. 5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. 70 Startup Guide HP Support and Service Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country to country, state to state, or province to province. 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Startup Guide 71 Reference Information Startup Guide 73 Reference Information Hardware Specifications Hardware Specifications Physical Attributes Processor and Bus Architecture Graphics Power Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook web site
(www.hp.com/notebooks). Computer:
Size: 278 222 25 mm (10.9 8.7 1.0 in). Weight: 1.5 kg (3.4 lb) minimum, depending on model. Magnesium casing with rubberized grip surfaces. Computer docked in expansion base:
Size: 298 257 45 mm (11.7 10.1 1.8 in). Weight: 2.4 kg (5.4 lb) minimum, depending on model. 600- to 750-MHz Intel Mobile Pentium III processor with Speed Step technology with 256-KB four-way set-associative L2 cache. or 500- to 600-MHz Intel Celeron processor with 128-KB four-way set-associative L2 cache. 1.6-V core, 2.5-V external, low-power processor. 32-KB (16-KB instruction, 16-KB data) L1 cache. 32-bit PCI bus. 12.1-inch XGA active-matrix (TFT) display (1024 768 16M colors). Zoomed Video support for PC Card slot. 3D and OpenGL graphics support. Celeron models:
ATI Mobility M graphics accelerator with 4-MB display RAM, 2x AGP graphics capability. Pentium III models:
ATI Mobility M1 graphics accelerator with 8-MB display RAM, 2x AGP graphics capability. Rechargeable lithium-ion battery (11.1 or 14.8 Vdc) with LED charge-level gauge. Battery life (one battery): up to 4 hours typical (varies with model and usage). Fast battery recharge: approximately 2 hours. Low-battery warning. Suspend/resume capability. Universal AC adapter: 100240 Vac (50/60 Hz) input, 19 Vdc output, 60-65 W. Optional secondary battery available for expansion base module bays. Mass Storage Computer:
7.5- to 30-GB removable hard disk drive. 1.44-MB floppy drive module. Expansion base:
Two bays for plug-in drive modules. Optional drive modules available. 74 Startup Guide Reference Information Hardware Specifications RAM Audio System Keyboard and Pointing Devices LAN (3Com) Modem (3Com, US Robotics) 802.11 Wireless LAN Two slots for SDRAM expansion (SODIMM, PC-100) up to 512 MB. 64 or 128 MB RAM installed in system RAM slot under keyboard. 100-MHz RAM bus. Computer:
Built-in speaker. 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out and microphone-in. Expansion base:
CD player (can play with or without computer docked). Stereo sound via two built-in speakers. Analog pass-through from the computer. Headphone-out, microphone-in, and audio line-in. 84/85/87-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys. 2 user-programmable One-Touch buttons. Pointing stick (TrackPoint technology licensed from IBM). Left and right click buttons, center scroll button. Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support. Supports wake-on-LAN, fast IP, DMI, dRMON. MBA (Managed Boot Agent) support for PXE/BINL, BOOTP, NCP/IPX, DHCP. Data speed: 56 Kbps (V.90) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, X2, Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5. Error correction: V.42, MNP2-4. Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29, V.21 channel 2. Local modem adapter provided for non-U.S. regions. Radio: IEEE 802.11b compliant, ISM frequency band, Direct Sequence Spread Spectrum. Operating frequency: within 2.42.497 GHz, depending on country (US, Canada, ETSI, Japan). Channels: up to 13 channels (22 MHz bandwidth) that can overlap and are dependent upon the country configuration. Data rate: 1, 2, 5.5, or 11 Mbps. RF output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Sensitivity: 84 dBm. Range: up to 100 m (300 ft) or more, depending on environment and conditions. On-off button with power indicator. USB interface. Startup Guide 75 Input/Output Expandability Security Features Environmental Limits Major ICs Reference Information Hardware Specifications Computer:
2 universal serial bus (USB) ports. 15-pin VGA video-out with DDC support. (Resolution up to 1600 1200 64K or 16M colors. Refresh rate of 60 to 100 Hz, depending on resolution and color depth.) Dual display. 4-Mbps IrDA-compliant infrared port. Expansion base:
2 universal serial bus (USB) ports. 9-pin, 115,200-bps serial (16550 UART). 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. (Resolution up to 1600 1200 64K or 16M colors. Refresh rate of 60 to 100 Hz, depending on resolution and color depth.) S-video (TV out). Dual display. PS/2 keyboard and PS/2 mouse. Computer:
One Type II 16-/32-bit PC Card slot (3.3- and 5-V support). CardBus enabled, Zoomed Video support. Expansion base:
Two plug-in module bays for accessory modules. User and administrator passwords. System, hard drive, and docking passwords. PC identification displayed at boot. DMI-accessible electronic serial number. Kensington MicroSaver lock slot. Operating temperature: 5 to 35 C (41 to 95 F). Operating humidity: 20 to 90 percent RH (5 to 35 C). Operating altitude: up to 3000 m (10,000 ft) at 25 C (77 F). Storage temperature: 20 to 50 C (4 to 122 F). Computer:
CPU: Intel Mobile Pentium III or Celeron processor. South Bridge: PIIX4M. Display controller: ATI Mobility M or M1. Audio controller: ESS Maestro-3 and ESS ES1921. CardBus controller: TI PCI 1410. Keyboard/embedded controller: National NS87570. Super I/O: National NS97338. Expansion base:
Embedded controller: National NS87570. PCI IDE controller: CMD PCI-648. Audio controller: OZ163. 76 Startup Guide Reference Information Safety Information Safety Information Power Cords The power cord supplied with the computers AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area and need to connect to a different outlet or voltage, you should use one of the power cords listed below. To purchase a power cord (including one for a country not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales office. Rated Voltage and Current HP Part Number 125 Vac (3 A) 8120-6313 Country Canada Mexico Philippines Taiwan United States Europe Egypt Israel Saudi Arabia Hong Kong Singapore United Kingdom Australia New Zealand Japan India South Africa Argentina Chile Peoples Republic of China 250 Vac (2.5 A) 8120-6314 250 Vac (2.5 A) 8120-8699 250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 8120-6312 8120-6316 8120-6317 8120-8367 8120-8452 8120-8373 Startup Guide 77 Reference Information Safety Information Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo. Battery Safety Note The following batteries are compatible only with HP Omnibook Series computers:
HP F2098 (main battery) HP F2014 (secondary battery) Sanyo 4UF103450P-QC-3
To avoid risk of fire, burns, or damage to your battery pack, do not allow any metal object to touch the battery contacts.
Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water.
Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If it contacts the eye, flush the eye with water for 15 minutes and seek medical attention.
Do not expose the battery pack to storage temperatures above 60 C (140 F).
When the battery is not in use, store it in the battery pouch provided.
When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries.
To obtain a replacement battery, contact your local dealer or HP sales office.
Do not charge the battery pack if the ambient temperature exceeds 45 C (113 F).
Replace only with the same or equivalent type battery pack recommended by the manufacturer. 78 Startup Guide Laser Safety Reference Information Safety Information The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1
(EN60825 / EN60825-1). These devices are not considered harmful, but the following precautions are recommended:
Ensure proper use by reading and following the instructions carefully.
If the unit requires service, contact an authorized HP service center see To contact HP for support or service on page 67.
Do not attempt to make any adjustment of the unit.
Avoid direct exposure to the laser beamdo not open the unit. CLASS 1 LASER PRODUCT LASER KLASSE 1 LED Safety The infrared port located on the right side of the computer is classified as a Class 1 LED
(light-emitting diode) device according to International Standard IEC 825-1
(EN60825-1). This device is not considered harmful, but the following precautions are recommended:
If the unit requires service, contact an authorized HP service center see To contact HP for support or service on page 67.
Do not attempt to make any adjustment of the unit.
Avoid direct eye exposure to the infrared LED beam. Be aware that the beam is invisible light and cannot be seen.
Do not attempt to view the infrared LED beam with any type of optical device. CLASS 1 LED PRODUCT LEDSCHTZKLASSE 1 PRODUKT Startup Guide 79 Reference Information Safety Information Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802.11 internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized. The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community. HP therefore believes the internal wireless radio is safe for use by consumers. The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones. However, the use of wireless radios may be restricted in some situations or environments, such as aboard airplanes. If you are unsure of restrictions, you are encouraged to ask for authorization before turning on the wireless radio. 80 Startup Guide Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This computer generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this computer does cause harmful interference to radio or television reception (which can be determined by removing the units batteries and AC adapter), try the following:
Reorienting or relocating the receiving antenna.
Relocating the computer with respect to the receiver.
Connecting the computers AC adapter to another power outlet. Connections to Peripheral Devices To maintain compliance with FCC Rules and Regulations, use properly shielded cables with this device. For more information, consult your dealer, an experienced radio/television technician, or the following booklet, prepared by the Federal Communications Commission: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock Number 004-000-00345-4. At the first printing of this manual, the telephone number was
(202) 512-1800. Startup Guide 81 Reference Information Regulatory Information Declaration of Conformity (U.S.A.) Responsible Party:
Trade name:
Product name:
Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304
+1 (650) 857-1501 declares that the product(s) Hewlett-Packard Company HP Omnibook 500 and F2096 expansion base Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada. Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de Classe B prescrites dans le rglement sur le brouillage radiolectrique dict par le Ministre des Communications du Canada. Le composant RF interne est conforme la norme CNR-210 dIndustrie Canada. European Union The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network
(PSTN) and to a radio-frequency wireless network. However, due to differences between the individual PSTs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work in all of the countries of the European Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packardsee To contact HP for support or service on page 67. 82 Startup Guide Japan Reference Information Regulatory Information Japan Telecommunications Approval JATE approval number: A99-0700JP, A99-0976JP. Name of Equipment: 3CN3AX556, 3CN3BM1556B. Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages. Startup Guide 83 Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturers Name:
Manufacturers Address:
Hewlett-Packard Company, Mobile Computing Division 19310 Pruneridge Ave., Cupertino, CA 95014, U.S.A. declares that the following product Product Name:
Model Numbers:
Product Options:
HP notebook PC Omnibook 500 All, including options for analog modem (3Com/USR) and radio link conforms to the following product specifications Safety:
EMC:
Telecom:
Radio:
Equipment Class 2 Supplementary Information:
IEC 60950: 1991 +A1,A2,A3,A4 / EN 60950: 1992 +A1,A2,A3,A4,A11 IEC 60825-1: 1993 +A1 / EN 60825-1: 1994 +A11 Class 1 LED GB4943-1995 CISPR 22: 1997 / EN 55022: 1998, Class B [1]
CISPR 24: 1997 / EN 55024: 1998 IEC 61000-3-2: 1995 / EN 61000-3-2:1995 +A1: 1998 +A2: 1998 IEC 61000-3-3: 1994 / EN 61000-3-3:1995 GB9254-1998 FCC Title 47 CFR, Part 15 Class B/ANSI C63.4: 1992 AS/NZS 3548: 1995 Rules and Regulations of Class B TBR 21: 1998, EG 201 121: 1998 ETS 300-826 General EMC requirements for Radio equipment ETS 300-328 Technical requirements for Radio equipment Notified Body Number: 0682 Notified Body Address: CETECOM ICT Services GmbH, Untertuerkheimer Str. 6-10, D-66117 Saarbruecken The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC and carries the CE marking accordingly.
[1] The product was tested in a typical configuration with Hewlett-Packard Personal Computer peripherals. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems. Corvallis, OR, April 11, 2001 European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 130, 71034 Boeblingen, Germany. Fax: +49 7031 143143. USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304, U.S.A. Phone: +1 (650) 857-1501. 84 Startup Guide Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturers Name:
Manufacturers Address:
Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the following product Product Name:
Model Numbers:
Product Options:
Expansion base F2096 All conforms to the following product specifications Safety:
EMC:
Supplementary Information:
Corvallis, OR, April 12, 2001 IEC 950: 1991 +A1,A2,A3,A4 / EN 60950: 1992 +A1,A2,A3,A4,A11 GB4943-1995 CISPR 22: 1997 / EN 55022: 1998, Class B [1]
CISPR 24: 1997 / EN 55024: 1998 IEC 61000-3-2: 1995 / EN 61000-3-2:1995 +A1: 1998 +A2: 1998 IEC 61000-3-3: 1994 / EN 61000-3-3:1995 GB9254-1998 FCC Title 47 CFR, Part 15 Class B/ANSI C63.4: 1992 AS/NZS 3548: 1995 Rules and Regulations of Class B The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, amended by 92/31/EEC & 93/68/EEC, and carries the CE marking accordingly.
[1] The product was tested in a typical configuration with Hewlett-Packard Personal Computer peripherals. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems. European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 130, 71034 Boeblingen, Germany. Fax: +49 7031 143143. USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304, U.S.A. Phone: +1 (650) 857-1501. Startup Guide 85 Index A AC adapter, 23 connecting, 23 jack, 15, 20 AC plug requirements, 77 accessories plug-in modules, 48 adding RAM, 51 adjusting brightness, 34 antistatic precautions, 51 AT commands, See Reference Guide audio connecting devices, See Reference Guide audio jacks, 14, 19 audio-off button/LED, 14 B battery charge light, 38 charging, 39 checking status, 38 installing main, 22 low power warning, 39 safety, 78 saving power, See Reference Guide troubleshooting, 58 when docking, 43 bay (module), 48 BayManager hot-swap, 48 BIOS Setup utility menus, See Reference Guide using, 62 boot device order, 32 brightness adjusting, 34 C Caps Lock, 14, 18 CD controls expansion base, 45 CD player controls, 19 power button, 19 power switch, 46 status LED, 19 CD-ROM drive installing, 48 parallel port, 64 PC Card, 64 playing CDs, 45 charging batteries, 39 click buttons, 14 computer caring for, See Reference Guide changing BIOS settings, 62 docking, 43, 44 resetting, 31 setting up, 21 testing, 60 turning on, 25 undocking, 44 computer latch, 14 configuring BIOS settings, 62 connecting external devices, See Reference Guide LAN, See Reference Guide modem, See Reference Guide PC Cards, See Reference Guide plug-in modules, 48 to Internet, See Reference Guide Corporate Evaluator's Guide, 13 cursor (pointer), 33 D devices, See Reference Guide diagnostics, 60 display brightness, 34 connecting external, See Reference Guide port, 15 troubleshooting, 56 docking, 43. See Reference Guide Hibernate mode, 44 power sources, 43 problems, 44 Standby mode, 44 turning computer on, 44 docking port, 15, 16, 19 drives creating Utility partition, 64 plug-in modules, 48 replacing hard disk, 53 DVD drive installing, 48 E e-DiagTools for Windows, 60, 61 e-mail HP Customer Care, 67 emergency undock latch, 19, 44, 45 ergonomics, 21 expansion base AC adapter jack, 20 CD controls, 45 CD-ROM/DVD module, 45 docking, 44 external monitor port, 20 LAN port, 20 multimedia buttons, 46 parallel port, 20 PS/2 ports, 20 resetting, 31 serial port, 20 S-video port, 20 USB ports, 20 external devices installing, See Reference Guide monitor, 20. See Reference Guide external mouse configuring, 32 F F10 (diagnostics), 60 files recovering, 63 floppy drive connecting, 28, 48. See Reference Guide Fn key
+ F1 (decrease brightness), 34
+ F10 (Scroll Lock), 34
+ F11 (pause), 34
+ F12 (hibernate), 34
+ F2 (increase brightness), 34
+ F5 (display select), 34
+ F7 (mute), 34
+ F8 (keypad), 34
+ F9 (Num Lock), 34
+ HOME (print screen), 34 Startup Guide 87 H hard disk drive, 14 creating Utility partition, 64 replacing, 53 troubleshooting, 57 Utility partition, 53 hardware specifications, 74 Hewlett-Packard support, 56 hibernate mode, 30 Hibernate mode, 30 docking, 44 status lights, 17 hot keys, 34 hot swapping installing software, 48 modules, 48 HP Customer Care contact by e-mail, 67 web site, 13 HP Instant Support, 56 HP Library, 13 HP Notes, 13 I infrared port, 15 safety, 79 installing hard disk drive, 53 hot-swap software, 48 plug-in modules, 48 RAM, 51 installing original software, 63 Internet connecting to, See Reference Guide inventory, 12 K Kensington lock slot locations, 15, 19 keyboard connecting external, See Reference Guide ergonomic precautions, 21 opening, 51 status lights, 14, 18 troubleshooting, 57 Keypad Lock, 14, 18 L LAN connecting to, See Reference Guide port, 15, 20 laser safety, 79 lights status, 14, 17, 18 M main battery, 16 installing, 22 latch, 16 maintenance, 30 memory adding, 51 removing, 51 microphone, 14 modem built-in, 24 connecting, See Reference Guide port, 15 module bay, 48 modules (plug-in), 48 monitor port, 15 mouse connecting, See Reference Guide troubleshooting, 57 multimedia buttons, 45, 46 N Num Lock, 14, 18 O off button, 14 status lights, 17 turning off, 30 on button, 14 One-Touch buttons location, 14 P parallel port, 20 CD-ROM drive, 64 floppy connection, See Reference Guide partition (Utility), 53, 63, 64 PC Cards CD-ROM drive, 64 installing, See Reference Guide slot for, 14 phone cord, connecting, 24 plug-in modules bays, 19 eject latches, 19 swapping, 48 pointing devices configuring, 32 location, 14 using, 33 pointing stick troubleshooting, 57 port locations, 15 power connecting AC, 23 saving, See Reference Guide troubleshooting, 58 power button location, 14 resetting with, 31 power cords, 77 PS/2 ports, 20 R RAM adding, 51 removing, 51 RAM cover, 16 rebooting after shutdown, 30 recovering original software, 63 Recovery CD diagnostics, 61 using, 63 registering computer, 26 regulatory information, 81 reinstalling Windows, 63 repair service obtaining, 56, 69 shipment, 69 resetting computer, 31 expansion base, 31 S safety battery use, 78 infrared port, 79 laser, 79 power cords, 77 88 Startup Guide scroll button, 14 Scroll Lock, 14, 18 serial port, 20 service (repair), 56 sleep button expansion base, 44 location, 14 using, 25 software pre-installed, 12 speakers, 16, 19 specifications, 74 Standby mode docking, 44 status lights, 17 timeout, 30 static electricity, 51 status lights, 14 battery charge, 38 keyboard, 14, 18 meanings, 17 status panel button, 19 location, 19 using, 46 Support Ticket, 61 Support Utility disk, 64 S-video port, 20 swapping modules, 48 system-off switch location, 16 resetting with, 31 T taskbar plug-in modules, 48 temperature limits, 76 troubleshooting battery, 58 display, 56 hard disk drive, 57 HP Instant Support, 56 information sources, 56 keyboard, 57 pointing stick, 57 power, 58 startup, 59 U undock switch, 19, 44 undocking, 44 Eject command, 44 emergency eject latch, 45 preparing, 45 undock switch, 44 USB connecting, See Reference Guide ports, 15, 20 Utility partition creating, 53, 63, 64 expanding, 63 V VGA output, 15 volume control, 14 W warranty, 69 web sites HP Customer Care, 13 HP Notebooks, 13 Windows documentation, 13 reinstalling, 63 setting up, 25 wireless communication indicator light, 14 on-off button, 14 Startup Guide 89
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2001-06-08 | 2400 ~ 2483.5 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2001-06-08
|
||||
1 | Applicant's complete, legal business name |
HP Inc.
|
||||
1 | FCC Registration Number (FRN) |
0025126541
|
||||
1 | Physical Address |
3390 East Harmony Road
|
||||
1 |
Fort Collins, Colorado 80528
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
d******@ckccertification.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
B94
|
||||
1 | Equipment Product Code |
500
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
R****** P****** T********
|
||||
1 | Title |
US Canada Technical Regulations
|
||||
1 | Telephone Number |
970-8********
|
||||
1 | Fax Number |
000-0********
|
||||
1 |
r******@hp.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
CETECOM Inc.
|
||||
1 | Name |
L****** S********
|
||||
1 | Physical Address |
411 Dixon Landing Rd
|
||||
1 |
Milpitas, California 95035
|
|||||
1 |
United States
|
|||||
1 | Telephone Number |
408-5********
|
||||
1 | Fax Number |
408-5********
|
||||
1 |
l******@cetecomusa.com
|
|||||
app s | Non Technical Contact | |||||
1 | Firm Name |
CETECOM Inc.
|
||||
1 | Name |
L****** S****
|
||||
1 | Physical Address |
411 Dixon Landing Rd
|
||||
1 |
Milpitas, California 95035
|
|||||
1 |
United States
|
|||||
1 | Telephone Number |
408-5********
|
||||
1 | Fax Number |
408-5********
|
||||
1 |
l******@cetecomusa.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Lap Top with Spread Spectrum Transmitter | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
CETECOM GmbH
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1 | Name |
W**** R********
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1 | Telephone Number |
0049-******** Extension:
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1 | Fax Number |
0049-********
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1 |
w******@cetecom.de
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2400.00000000 | 2483.50000000 | 0.0790000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC