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| 1 | User manual -1 | Users Manual | 1.86 MiB | March 04 2018 |
User Guide Copyright 2018 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2018 Document Part Number: L21983-001 Product notice Software terms This user guide describes features that are common to most models. Some features may not be available on your computer. Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller. For any further information or to request a full refund of the price of the computer, please contact your seller. Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii iv Safety warning notice Processor configuration setting (select products only) IMPORTANT: Select computer products are configured with an Intel Pentium N35xx/N37xx series or a Celeron N28xx/N29xx/N30xx/N31xx series processor and a Windows operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the original settings. v vi Processor configuration setting (select products only) Table of contents 1 Welcome ....................................................................................................................................................... 1 Finding information ............................................................................................................................................... 2 2 Components .................................................................................................................................................. 4 Locating hardware ................................................................................................................................................. 4 Locating software .................................................................................................................................................. 4 Right ....................................................................................................................................................................... 5 Left ......................................................................................................................................................................... 6 Display .................................................................................................................................................................... 7 Top .......................................................................................................................................................................... 8 Bottom ................................................................................................................................................................... 9 Rear ...................................................................................................................................................................... 10 Keyboard area ...................................................................................................................................................... 11 Connecting the keyboard .................................................................................................................. 11 Removing the keyboard .................................................................................................................... 11 TouchPad ........................................................................................................................................... 12 Lights ................................................................................................................................................. 13 Special keys ....................................................................................................................................... 14 Action keys ........................................................................................................................................ 15 Pen ....................................................................................................................................................................... 17 Labels ................................................................................................................................................................... 18 Inserting a nano SIM card .................................................................................................................................... 19 3 Network connections ................................................................................................................................... 20 Connecting to a wireless network ....................................................................................................................... 20 Using the wireless controls ............................................................................................................... 20 Wireless button ............................................................................................................... 20 Operating system controls ............................................................................................. 20 Connecting to a WLAN ....................................................................................................................... 21 Using HP Mobile Broadband (select products only) .......................................................................... 21 Using GPS (select products only) ...................................................................................................... 22 Using Bluetooth wireless devices (select products only) ................................................................. 22 Connecting Bluetooth devices ........................................................................................ 22 Using NFC to share information (select products only) .................................................................... 23 Sharing ............................................................................................................................ 23 vii 4 Navigating the screen .................................................................................................................................. 24 Using TouchPad and touch screen gestures ........................................................................................................ 24 Tap ..................................................................................................................................................... 24 Two-finger pinch zoom ..................................................................................................................... 25 Two-finger slide (TouchPad only) ..................................................................................................... 25 Two-finger tap (TouchPad only) ........................................................................................................ 25 Four-finger tap (TouchPad only) ....................................................................................................... 25 Three-finger swipe (TouchPad only) ................................................................................................. 26 One-finger slide (touch screen only) ................................................................................................. 27 Using an optional keyboard or mouse ................................................................................................................. 27 Using an on-screen keyboard (select products only) .......................................................................................... 27 5 Entertainment features ............................................................................................................................... 28 Using a camera (select products only) ................................................................................................................ 28 Using audio .......................................................................................................................................................... 28 Connecting speakers ......................................................................................................................... 28 Connecting headphones .................................................................................................................... 28 Connecting headsets ......................................................................................................................... 29 Using sound settings ......................................................................................................................... 29 Using video .......................................................................................................................................................... 29 Connecting a DisplayPort device using a USB Type-C cable (select products only) ......................... 29 Connecting a Thunderbolt device using a USB Type-C cable (select products only) ....................... 30 Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 31 Discovering and connecting to Intel WiDi certified displays (select Intel products only) ................ 31 Using data transfer .............................................................................................................................................. 32 Connecting devices to a USB Type-C port (select products only) ..................................................... 32 6 Managing power .......................................................................................................................................... 33 Using Sleep and Hibernation ............................................................................................................................... 33 Initiating and exiting Sleep ............................................................................................................... 33 Initiating and exiting Hibernation (select products only) ................................................................. 34 Shutting down (turning off) the computer .......................................................................................................... 34 Using the Power icon and Power Options ............................................................................................................ 35 Running on battery power ................................................................................................................................... 35 Using HP Fast Charge (select products only) .................................................................................... 35 Displaying battery charge ................................................................................................................. 35 Finding battery information in HP Support Assistant (select products only) .................................. 36 Conserving battery power ................................................................................................................. 36 Identifying low battery levels ........................................................................................................... 36 Resolving a low battery level ............................................................................................................ 37 viii Resolving a low battery level when external power is available ................................... 37 Resolving a low battery level when no power source is available ................................. 37 Resolving a low battery level when the computer cannot exit Hibernation .................. 37 Factory-sealed battery ...................................................................................................................... 37 Running on external power ................................................................................................................................. 37 7 Security ...................................................................................................................................................... 39 Protecting the computer ..................................................................................................................................... 39 Using passwords .................................................................................................................................................. 39 Setting passwords in Windows ......................................................................................................... 40 Setting passwords in Computer Setup ............................................................................................. 41 Managing a BIOS administrator password ........................................................................................ 41 Entering a BIOS administrator password ....................................................................... 43 Using DriveLock Security Options ..................................................................................................... 43 Selecting Automatic DriveLock (select products only) ................................................... 43 Enabling Automatic DriveLock ..................................................................... 43 Disabling Automatic DriveLock .................................................................... 44 Entering an Automatic DriveLock password ................................................ 44 Selecting manual DriveLock ........................................................................................... 44 Setting a DriveLock master password ......................................................... 45 Enabling DriveLock and setting a DriveLock user password ......................................... 45 Disabling DriveLock ........................................................................................................ 46 Entering a DriveLock password ...................................................................................... 46 Changing a DriveLock password ..................................................................................... 46 Using Windows Hello (select products only) ....................................................................................................... 47 Using antivirus software ...................................................................................................................................... 47 Using firewall software ........................................................................................................................................ 47 Installing software updates ................................................................................................................................. 48 Using HP Client Security (select products only) .................................................................................................. 48 Using HP Managed Services (select products only) ............................................................................................ 48 Using an optional security cable (select products only) ..................................................................................... 48 Using a fingerprint reader (select products only) ............................................................................................... 49 Locating the fingerprint reader ......................................................................................................... 49 8 Maintenance ............................................................................................................................................... 50 Improving performance ....................................................................................................................................... 50 Using Disk Defragmenter .................................................................................................................. 50 Using Disk Cleanup ............................................................................................................................ 50 Using HP 3D DriveGuard (select products only) ................................................................................ 51 Identifying HP 3D DriveGuard status .............................................................................. 51 Updating programs and drivers .......................................................................................................................... 51 ix Cleaning your computer ...................................................................................................................................... 51 Cleaning procedures .......................................................................................................................... 52 Cleaning the display ........................................................................................................ 52 Cleaning the sides or cover ............................................................................................. 52 Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 52 Traveling with or shipping your computer .......................................................................................................... 52 9 Backing up, restoring, and recovering ........................................................................................................... 54 Using Windows tools ........................................................................................................................................... 54 Creating HP Recovery media (select products only) ........................................................................................... 54 Using HP Recovery Manager to create recovery media .................................................................... 55 Before you begin ............................................................................................................. 55 Creating the recovery media ........................................................................................... 55 Using the HP Cloud Recovery Download Tool to create recovery media .......................................... 56 Restoring and recovery ........................................................................................................................................ 56 Restoring, resetting, and refreshing using Windows tools .............................................................. 56 Restoring using HP Recovery Manager and the HP Recovery partition ........................................... 56 Recovering using HP Recovery Manager ........................................................................................... 56 Recovering using the HP Recovery partition (select products only) ................................................ 57 Recovering using HP Recovery media ............................................................................................... 57 Changing the computer boot order ................................................................................................... 58 Removing the HP Recovery partition (select products only) ............................................................ 58 10 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 59 Using Computer Setup ......................................................................................................................................... 59 Starting Computer Setup .................................................................................................................. 59 Using a USB keyboard or USB mouse to start Computer Setup (BIOS) .......................... 59 Navigating and selecting in Computer Setup ................................................................................... 60 Restoring factory settings in Computer Setup ................................................................................. 60 Updating the BIOS ............................................................................................................................. 61 Determining the BIOS version ......................................................................................... 61 Downloading a BIOS update ........................................................................................... 61 Changing the boot order using the f9 prompt .................................................................................. 62 TPM BIOS settings (select products only) ........................................................................................................... 62 Using HP Sure Start (select products only) ......................................................................................................... 63 11 Using HP PC Hardware Diagnostics .............................................................................................................. 64 Using HP PC Hardware Diagnostics Windows ..................................................................................................... 64 Downloading HP PC Hardware Diagnostics Windows ....................................................................... 64 Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 65 x Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 65 Installing HP PC Hardware Diagnostics Windows ............................................................................. 65 Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 65 Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 66 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive .............................................. 66 Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 66 Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 66 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 67 Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 67 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 67 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ............................................................................................................................ 67 Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 67 12 Specifications ............................................................................................................................................ 69 Input power .......................................................................................................................................................... 69 Operating environment ....................................................................................................................................... 70 13 Electrostatic Discharge .............................................................................................................................. 71 14 Accessibility .............................................................................................................................................. 72 Supported assistive technologies ....................................................................................................................... 72 Contacting support .............................................................................................................................................. 72 Index ............................................................................................................................................................. 73 xi xii 1 Welcome After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard. Pressing the Windows key again will return you to the previous screen. Connect to the InternetSet up your wired or wireless network so that you can connect to the Internet. For more information, see Network connections on page 20. Update your antivirus softwareProtect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 47. Get to know your computerLearn about your computer features. See Components on page 4 and Navigating the screen on page 24 for additional information. Find installed softwareAccess a list of the software preinstalled on the computer:
Select the Start button. or Right-click the Start button, and then select Apps and Features. Back up your hard drive by creating recovery discs or a recovery flash drive. See Backing up, restoring, and recovering on page 54. 1 Finding information To locate resources that provide product details, how-to information, and more, use this table. Contents Overview of computer setup and features Online chat with an HP technician Support telephone numbers Replacement parts videos (select products only) Maintenance and service guides HP service center locations Proper workstation setup Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Electrical and mechanical safety information Important regulatory notices, including information about proper battery disposal, if needed. Specific warranty information about this computer Resource Setup Instructions HP support For HP support, go to http://www.hp.com/support. Safety & Comfort Guide To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. or Go to http://www.hp.com/ergo. IMPORTANT: You must be connected to the Internet to access the latest version of the user guide. Regulatory, Safety and Environmental Notices To access this document:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. Limited Warranty*
To access this document:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. or Go to http://www.hp.com/go/orderdocuments. IMPORTANT: You must be connected to the Internet to access the latest version of the user guide.
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can 2 Chapter 1 Welcome Resource Contents write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone number, and postal address. Finding information 3 2 Components Your computer features top-rated components. This chapter provides details about your components, where they're located, and how they work. Locating hardware To find out what hardware is installed on your computer:
Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc
(select products only). Locating software To find out what software is installed on your computer:
Select the Start button. or Right-click the Start button, and then select Apps and Features. 4 Chapter 2 Components Right Component
(1) Description USB Type-C power connector and Thunderbolt port with HP Sleep and Charge Connects an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery.
(2) USB Type-C SuperSpeed port and DisplayPort and Connects and charges most USB devices that have a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer. and Connects a display device that has a USB Type-C connector, providing DisplayPort output. NOTE: Your computer may also support a Thunderbolt docking station. NOTE: Cables and/or adapters (purchased separately) may be required. When the computer is on, connects and charges most USB devices that have a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides high-
speed data transfer. NOTE: Cables and/or adapters (purchased separately) may be required. and Connects a DisplayPort device that has a USB Type-C connector, providing display output.
(3) Battery light When AC power is connected:
White: The battery charge is greater than 90 percent. Amber: The battery charge is from 0 to 90 percent. Off: The battery is not charging. When AC power is disconnected (battery not charging):
Blinking amber: The battery has reached a low battery level. When the battery has reached a critical battery level, the battery light begins blinking rapidly. Off: The battery is not charging. Right 5 Left Component
(1) Audio-out (headphone)/Audio-in (microphone) combo jack Description Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
(2)
(3)
(4) Volume buttons Control speaker volume on the computer. SIM card slot Supports a wireless subscriber identity module (SIM) card. The SIM card slot is located inside the battery bay. For SIM card installation steps, see Inserting a nano SIM card on page 19. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 6 Chapter 2 Components Display Component Description Produce sound. Send and receive wireless signals to communicate with wireless local area networks (WLANs). Send and receive wireless signals to communicate with wireless wide area networks (WWANs). Speakers WLAN antennas*
WWAN antennas*
(1)
(2)
(3)
(4)
(5)
(6) Camera light(s) (select products only) On: One or more cameras are in use. Internal microphones Record sound. Camera(s) (select products only) Allow(s) you to video chat, record video, and record still images. To use your camera, see Using a camera (select products only) on page 28. Some cameras also allow a facial recognition logon to Windows, instead of a password logon. For more information, see Using Windows Hello (select products only) on page 47. NOTE: Camera functions vary depending on the camera hardware and software installed on your product.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. Display 7 Top Component
(1)
(2) Internal microphones Power button
(3) Power light Description Record sound. When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep. When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. To learn more about your power settings, see your power options:
Right-click the Power icon
, and then select Power Options. On: The computer is on. Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power. 8 Chapter 2 Components Bottom Component
(1)
(2) Description Alignment post connectors (2) Connect to the alignment posts on the keyboard. Keyboard connector Connects the computer to the keyboard. Bottom 9 Rear Component
(1)
(2) Rear camera Fingerprint reader (select products only) Description Allows you to video chat, record video, and record still images. To use your camera, see Using a camera
(select products only) on page 28. Allows a fingerprint logon to Windows, instead of a password logon. 10 Chapter 2 Components Keyboard area Connecting the keyboard To connect the keyboard, lower the computer into the keyboard until the connectors click into place. Removing the keyboard To remove the computer from the keyboard, pull the keyboard away from the back of the keyboard. Keyboard area 11 TouchPad Component
(1)
(2)
(3)
(4) Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Near Field Communications (NFC) tapping area and antenna*
Allows you to wirelessly share information when you tap it with an NFC-enabled device. Right TouchPad button Functions like the right button on an external mouse.
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the area immediately around the antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. 12 Chapter 2 Components Lights Component Description
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9) Caps lock light Fn lock light Mute light Microphone mute light On: Caps lock is on, which switches the key input to all capital letters. On: The fn key is locked.. On: Computer sound is off. Off: Computer sound is on. On: Microphone is off. Off: Microphone is on. Num lk light On: Num lock is on. Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. Sharing or presenting light On: Sharing is on. Call answer light On: Call answer is on. Call end light On: Call end is on. Keyboard area 13 Special keys Component Description
(1)
(2)
(3)
(4)
(5)
(6) esc key fn key Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions. Embedded numeric keypad num lk key See Action keys on page 15. A numeric keypad superimposed over the keyboard alphabet keys. When fn+num lk is pressed, the keypad can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key. If the keypad function is active when the computer is NOTE:
turned off, that function is reinstated when the computer is turned back on. Turns the embedded numeric keypad on and off when pressed in combination with the fn key. or Turns the embedded numeric keypad on and off. or Alternates between the navigational and numeric functions on the integrated numeric keypad. 14 Chapter 2 Components Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page 14. To use an action key, press and hold the key. Icon Description Helps prevent side-angle viewing from onlookers. If needed, decrease or increase brightness for well-lit or darker environments. Press the key again to turn off the privacy screen. NOTE: To quickly turn on the highest privacy setting, press fn+p. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. Turns the keyboard backlight off or on. NOTE: To conserve battery power, turn off this feature. Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD). Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD. Plays the next track of an audio CD or the next section of a DVD or a BD. Stops audio or video playback of a CD, a DVD, or a BD. Decreases speaker volume incrementally while you hold down the key. Increases speaker volume incrementally while you hold down the key. Mutes the microphone. Mutes or restores speaker sound. Keyboard area 15 Icon Description Turns the wireless feature on or off. NOTE: A wireless network must be set up before a wireless connection is possible. Turns the TouchPad and TouchPad light on and off. Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing the key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Initiates Sleep, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Sleep, briefly press the power button. CAUTION: To reduce the risk of information loss, save your work before initiating Sleep. Provides quick access to your Skype for Business calendar. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. Turns the screen sharing function on or off. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. Answers a call. Starts a call during a 1-on-1 chat. Places a call on hold. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. Ends a call. Declines incoming calls. Ends screen sharing. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding the fn key and the left shift key. The fn lock light will turn on. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with the appropriate action key. 16 Chapter 2 Components Pen You can use the active pen provided with the computer to navigate the computer screen. Turn on the pen by tapping the tip to any surface. Component
(1)
(2)
(3)
(4)
(5) Tip Button Button Top button USB port Description Press to erase. Press to select an item or perform a right-click function. Connects a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provides data transfer. NOTE: Depending on the application, these button functions might vary. The button functions cannot be customized. For more information about the pen, refer to the documentation provided with the pen. When not using the pen, store it in the pen holder on the keyboard. Pen 17 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand. Service labelProvides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component
(1)
(2)
(3)
(4) HP product name Serial number Product ID Warranty period Regulatory label(s)Provide(s) regulatory information about the computer. Wireless certification label(s)Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. 18 Chapter 2 Components Inserting a nano SIM card CAUTION: To prevent damage to the connectors, use minimal force when inserting a nano SIM card. CAUTION: To prevent damage to a SIM card or a computer, do not change the size of a SIM card by cutting or sanding the card. 1. 2. 3. 4. 5. Position the computer display-side up on a flat surface. Insert the removal tool or a small straightened paper clip (1) into the card tray access hole. Press the tool or clip in gently until the card tray is ejected. Remove the tray (2) from the computer and insert the card (3). Replace the tray in the computer. Press in gently on the tray (4) until it is firmly seated. To remove a SIM card, reverse the steps. Inserting a nano SIM card 19 3 Network connections Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Your computer may be equipped with one or more of the following wireless devices:
WLAN deviceConnects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module (select products only)A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations
(similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. Bluetooth deviceCreates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close togethertypically within 10 meters (approximately 33 feet) of each other. Using the wireless controls You can control the wireless devices in your computer using one or more of these features:
Wireless button (also called airplane mode key or wireless key) (referred to in this chapter as wireless button) Operating system controls Wireless button The computer may have a wireless button, one or more wireless devices, and one or two wireless lights. All the wireless devices on your computer are enabled at the factory. The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls:
Type control panel in the taskbar search box, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. 1. 2. or 20 Chapter 3 Network connections On the taskbar, right-click the network status icon, and then select Open Network & Internet Settings. Connecting to a WLAN NOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. To connect to a WLAN, follow these steps:
1. 2. Be sure that the WLAN device is on. On the taskbar, right-click the network status icon, and then connect to one of the available networks. If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Enter the code, and then select Next to complete the connection. NOTE:
If no WLANs are listed, you may be out of range of a wireless router or access point. NOTE:
If you do not see the WLAN you want to connect to:
1. 2. On the taskbar, right-click the network status icon, and then select Open Network and Sharing Center. Select Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. or 1. On the taskbar, right-click the network status icon, and then select Open Network & Internet Settings. 2. 3. Under the Network & Internet Status section, select Network and Sharing Center. Select Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the connection. After the connection is made, right-click the network status icon at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors. Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operators network, gives you the freedom to connect to the Internet, send e-mail, or connect to your corporate network without the need for Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display. or Connecting to a wireless network 21 You can find the number following these steps:
1. 2. On the taskbar, right-click the network status icon. Select View Connection Settings. Under the Mobile broadband section, select the network status icon. 3. or 1. 2. 3. On the taskbar, right-click the network status icon. Select Network & Internet Settings. Under the Network & Internet section, select Cellular, and then select Advanced Options. Some mobile network operators require the use of a SIM card. A SIM card contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer. For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using GPS (select products only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. To enable GPS, make sure location is enabled under the Windows privacy setting. 1. 2. Type location in the taskbar search box, and then select Location privacy settings. Follow the on-screen instructions for using location settings. Using Bluetooth wireless devices (select products only) Computers (desktop, notebook) Phones (cellular, cordless, smartphone) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Audio devices (headset, speakers) Imaging devices (printer, camera) External keyboard Mouse Connecting Bluetooth devices Before you can use a Bluetooth device, you must establish a Bluetooth connection. 1. 2. 3. Type bluetooth in the taskbar search box, and then select Bluetooth and other devices settings. Turn on Bluetooth, if it is not already turned on. Select your device from the list, and then follow the on-screen instructions. 22 Chapter 3 Network connections NOTE:
If the device requires verification, a pairing code is displayed. On the device you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, refer to the documentation provided with the device. NOTE:
devices may have additional requirements; refer to the documentation provided with the device. If your device does not appear in the list, be sure that Bluetooth on that device is turned on. Some Using NFC to share information (select products only) Your computer supports Near Field Communication (NFC), which allows you to wirelessly share information between two NFC-enabled devices. Information is transferred by tapping the tapping area (antenna) of the computer with the antenna of your phone or other device. With NFC and supported apps, you can share websites, transfer contact information, transfer payments, and print on NFC-enabled printers. NOTE: To locate the tapping area on your computer, see Components on page 4. Sharing 1. Confirm that the NFC function is enabled. a. b. Type wireless in the taskbar search box, and then select Turn wireless devices on or off. Confirm that the selection for NFC is On. 2. Tap the NFC tapping area with an NFC-enabled device. You may hear a sound when the devices connect. NOTE: To find the location of the antenna on the other NFC device, refer to your device instructions. 3. Follow any on-screen instructions to continue. Connecting to a wireless network 23 4 Navigating the screen Use touch gestures on the TouchPad Use touch gestures directly on the computer screen You can navigate the computer screen in one or more of the following ways:
Use an optional mouse or keyboard (purchased separately) Use an on-screen keyboard Use a pointing stick Using TouchPad and touch screen gestures The TouchPad helps you navigate the computer screen and control the pointer using simple touch gestures. You can also use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. To navigate a touch screen (select products only), touch the screen directly using gestures described in this chapter. You can also customize gestures and view demonstrations of how they work. Type control panel in the taskbar search box, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. NOTE: Unless noted, gestures can be used on the TouchPad or a touch screen (select products only). Tap Use the tap/double-tap gesture to select or open an item on the screen. Point to an item on the screen, and then tap one finger on the TouchPad zone or touch screen to select the item. Double-tap an item to open it. 24 Chapter 4 Navigating the screen Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your fingers apart. Two-finger slide (TouchPad only) Use the two-finger slide to move up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger tap (TouchPad only) Use the two-finger tap to open the menu for an object on the screen. NOTE: The two-finger tap performs the same function as right-clicking with the mouse. Tap two fingers on the TouchPad zone to open the options menu for the selected object. Four-finger tap (TouchPad only) Use the four-finger tap to open the action center. Using TouchPad and touch screen gestures 25 Tap four fingers on the Touchpad to open the action center and view current settings and notifications. Three-finger swipe (TouchPad only) Swipe 3 fingers away from you to see all open windows. Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers left or right to switch between open windows. Swipe 3 fingers toward you to show the desktop. 26 Chapter 4 Navigating the screen One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. To move an object, press and hold your finger on an object, and then drag your finger to move the object. Using an optional keyboard or mouse An optional keyboard or mouse allows you to type, select items, scroll, and perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. Using an on-screen keyboard (select products only) 1. 2. To display an on-screen keyboard, tap the keyboard icon in the notification area, at the far right of the taskbar. Begin typing. NOTE: Suggested words may be displayed above the on-screen keyboard. Tap a word to select it. NOTE: Action keys and hot keys do not display or function on the on-screen keyboard. Using an optional keyboard or mouse 27 5 Entertainment features Use your HP computer for business or pleasure to meet with others via the camera, mix audio and video, or connect external devices like a projector, monitor, TV, or speakers. See Components on page 4 to locate the audio, video and camera features on your computer. Using a camera (select products only) Your computer has a camera (integrated camera) that records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To access the camera, type camera in the taskbar search box, and then select Camera from the list of applications. Using audio You can download and listen to music, stream audio content (including radio) from the web, record audio, or mix audio and video to create multimedia. You can also play music CDs on the computer (on select models) or attach an external optical drive to play CDs. To enhance your listening enjoyment, attach headphones or speakers. Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out
(headphone)/audio-in (microphone) combo jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting. Connecting headphones WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in
(microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. 28 Chapter 5 Entertainment features Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide:
Select the Start button, select HP Help and Support, and then select HP Documentation. or Select the Start button, select HP, and then select HP Documentation. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio-
out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using sound settings Use sound settings to adjust system volume, change system sounds, or manage audio devices. To view or change sound settings:
Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Your computer may include an enhanced sound system by Bang & Olufsen, DTS, Beats audio, or another provider. As a result, your computer may include advanced audio features that can be controlled through an audio control panel specific to your audio system. Use the audio control panel to view and control audio settings. Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your system. Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting a DisplayPort device using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C DisplayPort device to your computer, you need a USB Type-C cable, purchased separately. To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to the following instructions:
1. Connect one end of the USB Type-C cable to the USB SuperSpeed and DisplayPort port on the computer. Using video 29 2. 3. Connect the other end of the cable to the external DisplayPort device. PC screen only: View the screen image on the computer only. Press f1 to alternate the computer screen image between 4 display states:
Second screen only: View the screen image on the external device only. Extend: View the screen image extended across both the computer and external device. Duplicate: View the screen image simultaneously on both the computer and external device. Each time you press f1 the display state changes. NOTE:
For best results, especially if you choose the "Extend" option, increase the screen resolution of the external device, as follows. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. Connecting a Thunderbolt device using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C Thunderbolt device to your computer, you need a USB Type-C cable, purchased separately. To see video or high-resolution display output on an external Thunderbolt device, connect the Thunderbolt device according to the following instructions:
1. Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port on the computer. 30 Chapter 5 Entertainment features 2. 3. Connect the other end of the cable to the external Thunderbolt device. PC screen only: View the screen image on the computer only. Press fn+f4 to alternate the computer screen image between 4 display states:
Second screen only: View the screen image on the external device only. Extend: View the screen image extended across both the computer and external device. Duplicate: View the screen image simultaneously on both the computer and external device. Each time you press fn+f4 the display state changes. NOTE:
For best results, especially if you choose the "Extend" option, increase the screen resolution of the external device, as follows. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. Discovering and connecting to Miracast-compatible wireless displays (select products only) NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the documentation that came with your TV or secondary display. To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast:
Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. Discovering and connecting to Intel WiDi certified displays (select Intel products only) Use Intel WiDi to wirelessly project individual files such as photos, music, or videos, or to duplicate your entire computer screen to a TV or a secondary display device. Using video 31 Intel WiDi, a premium Miracast solution, makes it easy and seamless to pair your secondary display device;
provides for full-screen duplication; and improves speed, quality, and scaling. To connect to Intel WiDi certified displays:
Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. To open Intel WiDi:
Type Intel WiDi in the taskbar search box, and then click Intel WiDi. Using data transfer Your computer is a powerful entertainment device that enables you to transfer photos, videos, and movies from your USB devices to view on your computer. To enhance your viewing enjoyment, use one of the USB Type-C ports on the computer to connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and transfer the files to your computer. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your USB Type-C features, refer to HP Support Assistant. Connecting devices to a USB Type-C port (select products only) NOTE: To connect a USB Type-C device to your computer, you need a USB Type-C cable, purchased separately. 1. Connect one end of the USB Type-C cable to the USB Type-C port on the computer. 2. Connect the other end of the cable to the external device. 32 Chapter 5 Entertainment features 6 Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power and an external power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Some power management features described in this chapter may not be available on your computer. Using Sleep and Hibernation CAUTION: Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession. This practice is particularly important when you travel with your computer. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external media card. Windows has two power-saving states, Sleep and Hibernation. SleepThe Sleep state is automatically initiated after a period of inactivity. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 33. HibernationThe Hibernation state is automatically initiated if the battery reaches a critical level. In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Initiating and exiting Hibernation (select products only) on page 34. Initiating and exiting Sleep Close the display (select products only). You can initiate Sleep in any of the following ways:
Select the Start button, select the Power icon, and then select Sleep. Press the Sleep hot key; for example, fn+f3 (select products only). Briefly press the power button. You can exit Sleep in any of the following ways:
Tap the TouchPad (select products only). Press a key on the keyboard (select products only). If the computer is closed, raise the display (select products only). When the computer exits Sleep, your work returns to the screen. NOTE:
before your work returns to the screen. If you have set a password to be required on exiting Sleep, you must enter your Windows password Using Sleep and Hibernation 33 Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. 2. 3. Right-click the Power icon
, and then select Power Options. In the left pane, select Choose what the power buttons do (wording may vary by product). Depending on your product, you can enable Hibernation for battery power or external power in any of the following ways:
Power buttonUnder Power and sleep buttons and lid settings (wording may vary by product), select When I press the power button, and then select Hibernate. Sleep button (select products only)Under Power and sleep buttons and lid settings (wording may vary by product), select When I press the sleep button, and then select Hibernate. Lid (select products only)Under Power and sleep buttons and lid settings (wording may vary by product), select When I close the lid, and then select Hibernate. Power menuSelect Change Settings that are currently unavailable, and then, under Shutdown settings, select the Hibernate check box. The Power menu can be accessed by selecting the Start button. Select Save changes. 4. To initiate Hibernation, use the method that you enabled in step 3. To exit Hibernation, briefly press the power button. NOTE:
password before your work returns to the screen. If you have set a password to be required on exiting Hibernation, you must enter your Windows Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and the computer. Shut down the computer when it will be unused and disconnected from external power for an extended period. The recommended procedure is to use the Windows Shut down command. NOTE:
pressing the power button. If the computer is in the Sleep state or in Hibernation, first exit Sleep or Hibernation by briefly 1. 2. Save your work and close all open programs. Select the Start button, select the Power icon, and then select Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:
Press ctrl+alt+delete, select the Power icon, and then select Shut down. Press and hold the power button for at least 10 seconds. 34 Chapter 6 Managing power Using the Power icon and Power Options The Power icon is located on the Windows taskbar. The Power icon allows you to quickly access power settings and view the remaining battery charge. To view the percentage of remaining battery charge, place the mouse pointer over the Power icon
. To use Power Options, rightclick the Power icon
, and then select Power Options. Different Power icons indicate whether the computer is running on battery or external power. Placing the mouse pointer over the icon reveals a message if the battery has reached a low or critical battery level. Running on battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is off and unplugged from external power, the battery in the computer slowly discharges. The computer displays a message when the battery reaches a low or critical battery level. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the computer, and other factors. NOTE: When you disconnect external power, the display brightness is automatically decreased to conserve battery charge. Select computer products can switch between graphic modes to conserve battery charge. Using HP Fast Charge (select products only) The HP Fast Charge feature allows you to quickly charge your computer battery. Charging time may vary by
+/- 10%. Depending on your computer model and the HP AC adapter provided with your computer, HP Fast Charge operates in one or more of the following ways:
When the remaining battery charge is between zero and 50%, the battery will charge to 50% of full capacity in no more than 30 to 45 minutes, depending on your computer model. When the remaining battery charge is between zero and 90%, the battery will charge to 90% of full capacity in no more than 90 minutes. To use HP Fast Charge, shut down your computer, and then connect the AC adapter to your computer and to external power. Displaying battery charge To view the percentage of remaining battery charge, place the mouse pointer over the Power icon
. Using the Power icon and Power Options 35 Finding battery information in HP Support Assistant (select products only) To access battery information:
1. 2. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery:
Information about battery types, specifications, life cycles, and capacity HP Battery Check Conserving battery power Lower the brightness of the display. To conserve battery power and maximize battery life:
Select the Power saver setting in Power Options. Turn off wireless devices when you are not using them. Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. Stop, disable, or remove any external media cards that you are not using. Before you leave your work, initiate Sleep or shut down the computer. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
The battery light (select products only) indicates a low or critical battery level. or The Power icon shows a low or critical battery notification. NOTE:
on page 35. For additional information about the Power icon, see Using the Power icon and Power Options The computer takes the following actions for a critical battery level:
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information. If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. 36 Chapter 6 Managing power Resolving a low battery level Resolving a low battery level when external power is available AC adapter Connect one of the following to the computer and to external power:
Optional power adapter purchased as an accessory from HP Optional docking device or expansion product Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation 1. 2. Connect the AC adapter to the computer and to external power. Exit Hibernation by pressing the power button. Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. 2. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to external power with an approved AC adapter or an optional docking device or expansion product. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while you are aboard aircraft. Connect the computer to external power under any of the following conditions:
When installing or updating system software When charging or calibrating a battery Running on external power 37 When updating the system BIOS When writing information to a disc (select products only) When running Disk Defragmenter on computers with internal hard drives When performing a backup or recovery When you connect the computer to external power:
The screen brightness increases. The battery begins to charge. The Power icon changes appearance. When you disconnect external power:
The computer switches to battery power. The screen brightness automatically decreases to conserve battery charge. The Power icon changes appearance. 38 Chapter 6 Managing power 7 Security Protecting the computer Standard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, which runs under any operating system) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: Some features listed in this chapter may not be available on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to http://www.hp.com. Computer risk Security feature Unauthorized use of the computer HP Client Security software, in combination with a password, smart card, contactless card, registered fingerprints, or other authentication credential BIOS power-on password Unauthorized access to Computer Setup (BIOS) BIOS administrator password in Computer Setup*
Unauthorized access to the contents of a hard drive DriveLock password (select products only) in Computer Setup*
Unauthorized startup from an optional external optical drive
(select products only), optional external hard drive (select products only), or internal network adapter Boot options feature in Computer Setup*
Unauthorized access to a Windows user account Windows user password Unauthorized access to data Windows BitLocker Unauthorized removal of the computer Security cable slot (used with an optional security cable on select products only)
*Computer Setup is an embedded, ROM-based utility that can be used even when the operating system is not working or will not load. You can use a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. NOTE: On tablets without keyboards, you can use the touch screen. Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in Computer Setup, which is preinstalled on the computer. Protecting the computer 39 BIOS administrator, power-on, and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. Windows passwords are set only in the Windows operating system. If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used. You can use the same password for a Computer Setup feature and for a Windows security feature. Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program. Do not use the same password for multiple applications or websites, and do not reuse your Windows password for any other application or website. Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications. You can securely read them in the future if they cannot be remembered. Do not store passwords in a file on the computer. The following tables list commonly used Windows and BIOS administrator passwords and describe their functions. Setting passwords in Windows Password Function Administrator password*
Protects access to a Windows administrator-level account. NOTE: Setting the Windows administrator password does not set the BIOS administrator password. User password*
*For information about setting a Windows administrator password or a Windows user password, type support in the taskbar search box, and then select the HP Support Assistant app. Protects access to a Windows user account. 40 Chapter 7 Security Setting passwords in Computer Setup Password Function BIOS administrator password*
Protects access to Computer Setup. Power-on password DriveLock master password*
DriveLock user password*
NOTE:
If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled. Must be entered each time you turn on or restart the computer. If you forget your power-on password, you cannot turn on or restart the computer. Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. This password is also used to remove DriveLock protection. Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process.
*For details about each of these passwords, see the following topics. Managing a BIOS administrator password To set, change, or delete this password, follow these steps:
Setting a new BIOS administrator password 1. Start Computer Setup. Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. 2. Select Security, select Create BIOS administrator password or Set Up BIOS administrator Password
(select products only), and then press enter. 3. When prompted, type a password. 4. When prompted, type the new password again to confirm. 5. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Changing a BIOS administrator password 1. Start Computer Setup. Using passwords 41 Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. 2. 3. Enter your current BIOS administrator password. Select Security, select Change BIOS administrator Password or Change Password (select products only), and then press enter. 4. When prompted, type your current password. 5. When prompted, type your new password. 6. When prompted, type your new password again to confirm. 7. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Deleting a BIOS administrator password 1. 2. 3. Start Computer Setup. Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Enter your current BIOS administrator password. Select Security, select Change BIOS administrator Password or Change Password (select products only), and then press enter. 4. When prompted, type your current password. 5. When prompted for the new password, leave the field empty, and then press enter. 6. When prompted to type your new password again, leave the field empty, and then press enter. 7. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. 42 Chapter 7 Security Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After two unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using DriveLock Security Options DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, the appropriate password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be unlocked. DriveLock Security Options offers the following features:
Automatic DriveLockSee Selecting Automatic DriveLock (select products only) on page 43. Set DriveLock Master PasswordSee Selecting manual DriveLock on page 44. Enable DriveLockSee Enabling DriveLock and setting a DriveLock user password on page 45. Selecting Automatic DriveLock (select products only) A BIOS administrator password must be set before you can enable Automatic DriveLock. When Automatic DriveLock is enabled, a random DriveLock user password and a DriveLock master password derived from the BIOS administrator password are created. When the computer is turned on, the random user password automatically unlocks the drive. If the drive is moved to another computer, you must enter the BIOS administrator password for the original computer at the DriveLock password prompt to unlock the drive. Enabling Automatic DriveLock To enable Automatic DriveLock, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. 2. 3. 4. 5. At the BIOS administrator password prompt, enter the BIOS administrator password, and then press enter. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Use the enter key, left mouse click, or touch screen to select the Automatic DriveLock check box. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Using passwords 43 Disabling Automatic DriveLock To disable Automatic DriveLock, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. 2. 3. 4. 5. 6. At the BIOS administrator password prompt, enter the BIOS administrator password, and then press enter. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select an internal hard drive, and then press enter. Use the enter key, left mouse click, or touch screen to clear the Automatic DriveLock check box. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Entering an Automatic DriveLock password While Automatic DriveLock is enabled and the drive remains attached to the original computer, you will not be prompted to enter a DriveLock password to unlock the drive. However, if the drive is moved to another computer, or the system board is replaced on the original computer, you will be prompted to provide the DriveLock password. If this happens, at the DriveLock Password prompt, type the BIOS administrator password for the original computer (using the same kind of keys you used to set the password), and then press enter to unlock the drive. After three incorrect attempts to enter the password, you must shut down the computer and try again. Selecting manual DriveLock CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used. 44 Chapter 7 Security To manually apply DriveLock protection to an internal hard drive, a master password must be set, and DriveLock must be enabled in Computer Setup. Note the following considerations about using DriveLock protection:
After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the DriveLock user password or the master password. The owner of the DriveLock user password should be the day-to-day user of the protected hard drive. The owner of the DriveLock master password may be either a system administrator or the day-to-day user. The DriveLock user password and the DriveLock master password can be identical. Setting a DriveLock master password To set a DriveLock master password, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Select Security, make the selection for Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select the hard drive you want to protect, and then press enter. Select Set DriveLock Master Password, and then press enter. Carefully read the warning. Follow the on-screen instructions to set a DriveLock master password. 2. 3. 4. 5. 6. NOTE: You can enable DriveLock and set a DriveLock user password before exiting from Computer Setup. For more information, see Enabling DriveLock and setting a DriveLock user password on page 45. 7. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. Enabling DriveLock and setting a DriveLock user password To enable DriveLock, and set a DriveLock user password, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Using passwords 45 1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select the hard drive you want to protect, and then press enter. Select Enable DriveLock and then press enter. Carefully read the warning. Follow the on-screen instructions to set a DriveLock user password and enable DriveLock. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. 2. 3. 4. 5. 6. 7. Disabling DriveLock 1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select the hard drive you want to manage, and then press enter. Select Disable DriveLock, and then press enter. Follow the on-screen instructions to disable DriveLock. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. 2. 3. 4. 5. 6. Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your DriveLock user or master password (using the same kind of keys you used to set the password), and then press enter. After three incorrect attempts to enter the password, you must shut down the computer and try again. Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps:
1. 2. Turn off the computer. Press the power button. 46 Chapter 7 Security 3. 4. 5. At the DriveLock Password prompt, type the current DriveLock user password or master password that you are changing, press enter, and then press or tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select the hard drive you want to manage, and then press enter. 6. Make the selection for the DriveLock password that you want to change, and then follow the on-screen instructions to enter passwords. NOTE: The Change DriveLock Master Password option is visible only if the DriveLock master password was provided at the DriveLock Password prompt in step 3. 7. To exit Computer Setup, select Main, select Save Changes and Exit, and then follow the on-screen instructions. Using Windows Hello (select products only) On products equipped with a fingerprint reader or an infrared camera, you can use Windows Hello to sign in by swiping your finger or looking at the camera. To set up Windows Hello, follow these steps:
1. 2. Select the Start button, select Settings, select Accounts, and then select Sign-in options. Under Windows Hello, follow the on-screen instructions to add both a password and a numeric PIN, and then enroll your fingerprint or facial ID. NOTE: The PIN is not limited in length, but it must consist of numbers only. No alphabetic or special characters are allowed. Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer. For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider:
Host-based firewallsSoftware that protects only the computer it is installed on. Network-based firewallsInstalled between your DSL or cable modem and your home network to protect all the computers on the network. Using Windows Hello (select products only) 47 When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. IMPORTANT: Microsoft sends out alerts regarding Windows updates, which may include security updates. To protect the computer from security breaches and computer viruses, install all updates from Microsoft as soon as you receive an alert. You can install these updates automatically. To view or change the settings:
1. 2. 3. Select the Start button, select Settings, and then select Update & Security. Select Windows Update, and then follow the on-screen instructions. To schedule a time for installing updates, select Advanced Options, and then follow the on-screen instructions. Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. This software can be accessed through the HP Client Security icon at the far right of the taskbar or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, see the HP Client Security software Help. Using HP Managed Services (select products only) HP Managed Services is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Managed Services helps protect devices against malware and other attacks, monitors device health, and helps reduce time spent solving device and security issues. You can quickly download and install the software, which is highly cost effective relative to traditional in-house solutions. For more information, go to https://www.hptouchpointmanager.com/. Using an optional security cable (select products only) A security cable (purchased separately) is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. To connect a security cable to your computer, follow the device manufacturer's instructions. 48 Chapter 7 Security Using a fingerprint reader (select products only) Integrated fingerprint readers are available on select products. In order to use the fingerprint reader, you must enroll your fingerprints in HP Client Security's Credential Manager. Refer to the HP Client Security software Help. After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications. Locating the fingerprint reader On the right side of the keyboard Near the bottom of the TouchPad The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer:
On the upper-right side of the display On the left side of the display On the back of the display Depending on your product, the reader may be oriented horizontally or vertically. Using a fingerprint reader (select products only) 49 8 Maintenance It is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer. Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your hard drive at least once a month. NOTE:
It is not necessary to run Disk Defragmenter on solid-state drives. To run Disk Defragmenter:
1. 2. 3. Connect the computer to AC power. Type defragment in the taskbar search box, and then select Defragment and optimize your drives. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently. To run Disk Cleanup:
1. 2. Type disk in the taskbar search box, and then select Disk Cleanup. Follow the on-screen instructions. 50 Chapter 8 Maintenance Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions:
You move the computer with the display closed while the computer is running on battery power. You drop the computer. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the drive in a secondary hard drive bay (select products only) is parked. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic notifications when updates become available. If you would like to update your programs and drivers, follow these instructions:
1. 2. 3. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. Select My PC, select the Updates tab, and then select Check for updates and messages. Follow the on-screen instructions. Cleaning your computer Use the following products to safely clean your computer:
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands) Alcohol-free glass-cleaning fluid Solution of water and mild soap Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) Static-free cloth wipes Updating programs and drivers 51 CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product. Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches. Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. 2. 3. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that a display is dry before you close the computer. Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously, or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad, keyboard, or mouse (select products only) WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys. To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Traveling with or shipping your computer If you have to travel with or ship your computer, follow these tips to keep your equipment safe. Prepare the computer for traveling or shipping:
Back up your information to an external drive. Remove all discs and all external media cards, such as memory cards. 52 Chapter 8 Maintenance Turn off and then disconnect all external devices. Shut down the computer. Take along a backup of your information. Keep the backup separate from the computer. When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package FRAGILE. The use of wireless devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on. If you are traveling internationally, follow these suggestions:
Check the computer-related customs regulations for each country or region on your itinerary. Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Traveling with or shipping your computer 53 9 Backing up, restoring, and recovering This chapter provides information about the following processes, which are standard procedure for most products:
Backing up your personal informationYou can use Windows tools to back up your personal information (see Using Windows tools on page 54). Creating a restore pointYou can use Windows tools to create a restore point (see Using Windows tools on page 54). Creating recovery media (select products only)You can use HP Recovery Manager or HP Cloud Recovery Download Tool (select products only) to create recovery media (see Creating HP Recovery media (select products only) on page 54). Restoring and recoveryWindows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state (see Using Windows tools on page 54). Removing the Recovery PartitionTo remove the Recovery partition to reclaim hard drive space
(select products only), select the Remove Recovery Partition option of HP Recovery Manager. For more information, see Removing the HP Recovery partition (select products only) on page 58. Using Windows tools IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule regular backups to avoid information loss. You can use Windows tools to back up personal information and create system restore points and recovery media, allowing you to restore from backup, refresh the computer, and reset the computer to its original state. NOTE:
If computer storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get Help app. Select the Start button, and then select the Get Help app. NOTE: You must be connected to the Internet to access the Get Help app. Creating HP Recovery media (select products only) After you have successfully set up the computer, use HP Recovery Manager to create a backup of the HP Recovery partition on the computer. This backup is called HP Recovery media. In cases where the hard drive is corrupted or has been replaced, the HP Recovery media can be used to reinstall the original operating system. To check for the presence of the Recovery partition in addition to the Windows partition, right-click the Start button, select File Explorer, and then select This PC. NOTE:
If your computer does not list the Recovery partition in addition to the Windows partition, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. 54 Chapter 9 Backing up, restoring, and recovering On select products, you can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For more information, see Using the HP Cloud Recovery Download Tool to create recovery media on page 56. Using HP Recovery Manager to create recovery media NOTE:
If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. Before you begin Before you begin, note the following:
Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. HP Recovery Manager examines the computer and determines the required media storage capacity. To create recovery media, use one of the following options:
NOTE:
If the computer does not have a recovery partition, HP Recovery Manager displays the Windows Create a Recovery Drive feature. Follow the on-screen instructions to create a recovery image on a blank USB flash drive or hard drive. If your computer has an optical drive with DVD writer capability, be sure to use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CDRW, DVDRW, double-layer DVDRW, or BD-RE (rewritable Blu-ray) discs, which are not compatible with HP Recovery Manager software. If your computer does not include an integrated optical drive with DVD writer capability, you can use an external optical drive (purchased separately) to create recovery discs, as described above. If an external optical drive is used, you must connect it directly to a USB port on the computer. It cannot be connected to a USB port on an external device, such as a USB hub. To create a recovery flash drive, use a high-quality blank USB flash drive. Be sure that the computer is connected to AC power before you begin creating the recovery media. The creation process can take an hour or more. Do not interrupt this process. If necessary, you can exit the program before you have finished creating all of the recovery media. HP Recovery Manager will finish the current DVD or flash drive. The next time you start HP Recovery Manager, you will be prompted to continue. Creating the recovery media To create HP Recovery media using HP Recovery Manager:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the tablet to the keyboard base before 1. 2. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Create recovery media, and then follow the on-screen instructions. If you need to recover the system, see Recovering using HP Recovery Manager on page 56. Creating HP Recovery media (select products only) 55 Using the HP Cloud Recovery Download Tool to create recovery media To create HP Recovery media using the HP Cloud Recovery Download Tool:
1. 2. Go to http://www.hp.com/support. Select Software and Drivers, and then follow the on-screen instructions. Restoring and recovery Restoring and recovery can be performed using one or more of the following options: Windows tools, HP Recovery Manager, or the HP Recovery partition. IMPORTANT: Not all methods are available on all products. Restoring, resetting, and refreshing using Windows tools Windows offers several options for restoring, resetting, and refreshing the computer. For details, see Using Windows tools on page 54. Restoring using HP Recovery Manager and the HP Recovery partition You can use HP Recovery Manager and the HP Recovery partition (select products only) to restore the computer to the original factory state:
Resolving problems with preinstalled applications or driversTo correct a problem with a preinstalled application or driver:
1. 2. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Reinstall drivers and/or applications, and then follow the on-screen instructions. Using System RecoveryTo recover the Windows partition to original factory content, select the System Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 56. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 54. Using Factory Reset (select products only)Restores the computer to its original factory state by deleting all information from the hard drive and recreating the partitions and then reinstalling the operating system and the software that was installed at the factory (select products only). To use the Factory Reset option, you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 54. NOTE:
install the operating system and the software that was installed at the factory. If you have replaced the hard drive in the computer, you can use the Factory Reset option to Recovering using HP Recovery Manager You can use HP Recovery Manager software to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created HP Recovery media, see Creating HP Recovery media (select products only) on page 54. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data that you want to retain. See Using Windows tools on page 54. 56 Chapter 9 Backing up, restoring, and recovering IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. NOTE: When you start the recovery process, only the options available for your computer are displayed. Before you begin, note the following:
HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. If the computer hard drive fails, HP Recovery media must be used. This media is created using HP Recovery Manager. See Creating HP Recovery media (select products only) on page 54. If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, contact support to obtain recovery media. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. Recovering using the HP Recovery partition (select products only) The HP Recovery partition allows you to perform a system recovery without recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working. The HP Recovery partition (select products only) allows System Recovery only. To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT:
beginning these steps (select products only). For a tablet with a detachable keyboard, connect the tablet to the keyboard base before 1. 2. 3. Type recovery in the taskbar search box, select HP Recovery Manager, and then select Windows Recovery Environment. or For computers or tablets with keyboards attached:
Press f11 while the computer boots, or press and hold f11 as you press the power button. For tablets without keyboards:
Turn on or restart the tablet, quickly hold down the volume up button, and then select f11. Select Troubleshoot from the boot options menu. Select Recovery Manager, and then follow the on-screen instructions. If your computer does not automatically restart in HP Recovery Manager, change the computer NOTE:
boot order, and then follow the on-screen instructions. See Changing the computer boot order on page 58. Recovering using HP Recovery media If your computer does not have an HP Recovery partition or if the hard drive is not working properly, you can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. Insert the HP Recovery media, and then restart the computer. Restoring and recovery 57 If your computer does not automatically restart in HP Recovery Manager, change the computer NOTE:
boot order, and then follow the on-screen instructions. See Changing the computer boot order on page 58. Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order. This is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive, depending on the location of your HP Recovery media. To change the boot order:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the tablet to the keyboard base before 1. 2. Insert the HP Recovery media. Access the system Startup menu. For computers or tablets with keyboards attached:
Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. For tablets without keyboards:
Turn on or restart the tablet, quickly hold down the volume up button, and then select f9. or Turn on or restart the tablet, quickly hold down the volume down button, and then select f9. 3. Select the optical drive or USB flash drive from which you want to boot, and then follow the on-screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition (select products only) to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP Recovery media. Before removing the Recovery partition, create HP Recovery media. See Creating HP Recovery media (select products only) on page 54. Follow these steps to remove the HP Recovery partition:
1. 2. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Remove Recovery Partition, and then follow the on-screen instructions. 58 Chapter 9 Backing up, restoring, and recovering 10 Computer Setup (BIOS), TPM, and HP Sure Start Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears,q press f10 to enter Computer Setup. Computers or tablets without keyboards:
Turn off the computer. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Using a USB keyboard or USB mouse to start Computer Setup (BIOS) You can start Computer Setup by using a keyboard or mouse connected to a USB port, but you must first disable FastBoot. 1. 2. 3. Enter the Boot Device Options menu. Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f9 to enter the Boot Device Options menu. Computers or tablets without keyboards:
Turn off the computer. Press the power button in combination with the volume down button until the Startup menu is displayed, and then press f9 to enter the Boot Device Options menu. Clear the check box for FastBoot. To save your changes and exit, select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Using Computer Setup 59 Navigating and selecting in Computer Setup To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to select the item. NOTE: On tablets without keyboards, you can use your finger to make selections. To scroll up and down, select the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard. To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the on-screen instructions. To exit Computer Setup menus, choose one of the following methods:
To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Ignore Changes and Exit, and then press enter. To save your changes and exit Computer Setup menus:
Select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. 2. 3. 4. Start Computer Setup. See Starting Computer Setup on page 59. Select Main, and then select Apply Factory Defaults and Exit. NOTE: On select products, the selections may display Restore Defaults instead of Apply Factory Defaults and Exit. Follow the on-screen instructions. To save your changes and exit, select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 60 Chapter 10 Computer Setup (BIOS), TPM, and HP Sure Start Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To decide whether you need to update Computer Setup (BIOS), first determine the BIOS version on your computer. BIOS version information (also known as ROM date and System BIOS) can be accessed by pressing fn+esc (if you are already in Windows) or by using Computer Setup. 1. 2. 3. Start Computer Setup. See Starting Computer Setup on page 59. Select Main, and then select System Information. To exit Computer Setup without saving your changes, select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Ignore Changes and Exit, and then press enter. To check for later BIOS versions, see Downloading a BIOS update on page 61. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. 2. 3. 4. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. Select Updates, and then select Check for updates and messages. Follow the on-screen instructions. At the download area, follow these steps:
a. b. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. Using Computer Setup 61 NOTE:
any software updates, especially system BIOS updates. If you connect your computer to a network, consult the network administrator before installing BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
1. 2. 3. 4. 5. Type file in the taskbar search box, and then select File Explorer. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Changing the boot order using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps:
1. Access the Boot Device Options menu:
Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f9 to enter the Boot Device Options menu. Computers or tablets without keyboards:
Turn off the computer. Press the power button in combination with the volume down button until the Startup menu is displayed, and then press f9 to enter the Boot Device Options menu. 2. Select a boot device, press enter, and then follow the on-screen instructions. TPM BIOS settings (select products only) IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable. For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities. TPM provides additional security for your computer. You can modify the TPM settings in Computer Setup
(BIOS). NOTE:
If you change the TPM setting to Hidden, TPM is not visible in the operating system. To access TPM settings in Computer Setup:
1. 2. Start Computer Setup. See Starting Computer Setup on page 59. Select Security, select TPM Embedded Security, and then follow the on-screen instructions. 62 Chapter 10 Computer Setup (BIOS), TPM, and HP Sure Start Using HP Sure Start (select products only) Select computer models are configured with HP Sure Start, a technology that monitors the computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Using HP Sure Start (select products only) 63 11 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on page 64. After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Help and Support or HP Support Assistant. 1. To access HP PC Hardware Diagnostics Windows from HP Help and Support:
a. b. Select the Start button, and then select HP Help and Support. Right-click HP PC Hardware Diagnostics Windows, select More, and then select Run as administrator. or To access HP PC Hardware Diagnostics Windows from HP Support Assistant:
a. b. c. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. Select Troubleshooting and fixes. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. When the tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE:
If you need to stop a diagnostic test at any time, select Cancel. 3. When HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-
digit Failure ID code is generated. For assistance in correcting the problem, contact support, and then provide the Failure ID code. Downloading HP PC Hardware Diagnostics Windows The HP PC Hardware Diagnostics Windows download instructions are provided in English only. You must use a Windows computer to download this tool because only .exe files are provided. 64 Chapter 11 Using HP PC Hardware Diagnostics Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps:
1. 2. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics section, select Download, and then select the installation location:
To run the tool on your computer, download it to the computer desktop. or To run the tool from a USB flash drive, download it to a USB flash drive. 3. Select Run. Downloading HP Hardware Diagnostics Windows by product name or number (select products only) NOTE:
product name or number. For some products, it may be necessary to download the software to a USB flash drive by using the To download HP PC Hardware Diagnostics Windows by product name or number (select products only), follow these steps:
1. 2. 3. Go to http://www.hp.com/support. Select Get software and drivers, and then enter the product name or number. In the HP PC Hardware Diagnostics section, select Download, and then select the installation location:
To run the tool on your computer, download it to the computer desktop. or To run the tool from a USB flash drive, download it to a USB flash drive. 4. Select Run. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps:
Navigate to the folder on your computer or the flash drive where the .exe file was downloaded, double-
click the .exe file, and then follow the on-screen instructions. Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. If your PC will not boot into Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in correcting the problem, contact support, and provide the Failure ID code. NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you must use the attached keyboard. Using HP PC Hardware Diagnostics UEFI 65 NOTE:
If you need to stop a diagnostic test, press esc. Starting HP PC Hardware Diagnostics UEFI To start HP PC Hardware Diagnostics UEFI, follow these steps:
1. 2. Turn on or restart the computer, and quickly press esc. Press f2. The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB flash drive NOTE: To download the HP PC Hardware Diagnostics UEFI tool to a USB flash drive, see Downloading the latest HP PC Hardware Diagnostics UEFI version on page 66. b. c. Hard drive BIOS 3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive HP PC Hardware Diagnostics UEFI is not included in the preinstall image. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations:
HP PC Hardware Diagnostics UEFI is not included in the HP Tool partition. The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive:
1. 2. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics UEFI section, select Download UEFI Diagnostics, and then select Run. Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) NOTE:
product name or number. For some products, it may be necessary to download the software to a USB flash drive by using the To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive:
66 Chapter 11 Using HP PC Hardware Diagnostics 1. 2. 3. Go to http://www.hp.com/support. Enter the product name or number, select your computer, and then select your operating system. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your computer. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that downloads HP PC Hardware Diagnostics UEFI to your computer. It can then execute the diagnostics on your computer, and it may upload results to a preconfigured server. For more information on Remote HP PC Hardware Diagnostics UEFI, go to http://www.hp.com/go/techcenter/pcdiags, and then select Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps:
1. 2. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics UEFI section, select Download Remote Diagnostics, and then select Run. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number NOTE:
number. For some products, it may be necessary to download the software by using the product name or To download HP Remote PC Hardware Diagnostics UEFI by product name or number, follow these steps:
1. 2. 3. Go to http://www.hp.com/support. Select Get software and drivers, enter the product name or number, select your computer, and then select your operating system. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform the following customizations:
Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a disk drive or USB flash drive) to run remote diagnostics. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 67 Set a location for storing the test results. You can also set the user name and password settings used for uploads. Display status information about the diagnostics run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps:
1. 2. Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Select Advanced, and then select Settings. 3. Make your customization selections. 4. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. 68 Chapter 11 Using HP PC Hardware Diagnostics 12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100240 V, 5060 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. The voltage and current for your computer is located on the regulatory label. Input Power Rating Operating voltage and current 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 3.75 A /15 V dc @ 3 A 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75 A /
15 V dc @ 3 A / 20 V dc @ 2.25 A 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 5 A / 15 V dc @ 4.33 A / 20 V dc @ 3.25 A 65 W USB-C 5 V dc @ 3 A / 9 V dc @ 3A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc
@ 4.33 A / 20 V dc @ 3.25 A 65 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc
@ 5 A / 20 V dc @ 4.5 A 90 W USB-C 19.5 V dc @ 2.31 A 45 W 19.5 V dc @ 3.33 A 65 W 19.5 V dc @ 4.62 A 90 W 19.5 V dc @ 6.15 A 120 W 19.5 V dc @ 6.9 A 135 W 19.5 V dc @ 7.70 A 150 W 19.5 V dc @ 10.3 A 200 W 19.5 V dc @ 11.8 A 230 W 19.5 V dc @ 16.92 A 330 W NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. Input power 69 Operating environment Factor Temperature Metric U.S. Operating (writing to optical disc) 5C to 35C Nonoperating
-20C to 60C Relative humidity (noncondensing) Operating Nonoperating 10% to 90%
5% to 95%
Maximum altitude (unpressurized) 41F to 95F
-4F to 140F 10% to 90%
5% to 95%
Operating Nonoperating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft 70 Chapter 12 Specifications 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contactfor example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. Keep components in their electrostatic-safe containers until you are ready to install them. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. Use nonmagnetic tools. Before handling components, discharge static electricity by touching an unpainted metal surface. If you remove a component, place it in an electrostatic-safe container. 71 14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. To access the latest information on HP accessibility, go to http://www.hp.com/accessibility. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features. NOTE:
for that product. For additional information about a particular assistive technology product, contact customer support Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at +1 (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling +1 (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. NOTE: Support is in English only. 72 Chapter 14 Accessibility Index A accessibility 72 action keys 15 identifying 15 keyboard backlight 15 mute 15 next 15 pause 15 play 15 privacy screen 15 screen brightness 15 speaker volume 15 stop 15 switch screen image 16 using 15 wireless 16 administrator password 40 airplane mode key 20 antivirus software 47 audio 28 adjusting volume 15 headphones 28 headsets 29 sound settings 29 speakers 28 audio-out (headphone)/audio-in
(microphone) combo jack, identifying 6 Automatic DriveLock disabling 44 enabling 43 Automatic Drivelock 43 Automatic DriveLock password entering 44 B backup, creating 54 backups 54 battery conserving power 36 discharging 36 factory-sealed 37 finding information 36 low battery levels 36 resolving low battery level 37 battery charge 35 battery information, finding 36 battery light 5 battery power 35 BIOS determining version 61 downloading an update 61 updating 61 Bluetooth device 20, 22 Bluetooth label 18 boot order, changing 58 bottom 18 buttons left TouchPad 12 power 8 right TouchPad 12 C call answer light 13 call end light 13 camera 7 identifying 7, 10 using 28 camera light, identifying 7 caps lock light, identifying 13 caring for your computer 51 cleaning your computer 51 components bottom 9 display 7 keyboard area 11 left side 6 pen 17 rear 10 right side 5 top 8 Computer Setup BIOS administrator password 41 navigating and selecting 60 restoring factory settings 60 connecting to a WLAN 21 connector, power 5 corporate WLAN connection 21 critical battery level 36 D data transfer 32 Disk Cleanup software 50 Disk Defragmenter software 50 display components 7 DisplayPort, identifying USB Type-
C 5 docking connector, identifying 9 DriveLock description 44 disabling 46 enabling 45 DriveLock master password changing 46 DriveLock password changing 46 entering 46 setting 45 E electrostatic discharge 71 embedded numeric keypad, identifying 14 esc key, identifying 14 external power, using 37 F factory-sealed battery 37 fingerprint reader 49 fingerprint reader, identifying 10 fingerprints, registering 47 firewall software 47 fn key, identifying 14 fn lock light, identifying 13 four-finger tap TouchPad gesture 25 G GPS 22 H hardware, locating 4 headphones, connecting 28 headsets, connecting 29 Index 73 Hibernation exiting 34 initiated during critical battery keypad embedded numeric 14 keys NFC 23 NFC tapping area, identifying 12 num lock light 13 level 36 initiating 34 high-definition devices, connecting 31 hot keys microphone mute 15 HP 3D DriveGuard 51 HP Client Security 48 HP Fast Charge 35 HP PC Hardware Diagnostics UEFI downloading 66 starting 66 using 65 HP PC Hardware Diagnostics Windows downloading 64 installing 65 using 64 HP Recovery Manager correcting boot problems 58 starting 57 HP Recovery media recovery 57 using 55 HP Recovery partition recovery 57 removing 58 HP resources 2 HP Touchpoint Manager 48 I initiating Sleep and Hibernation 33 input power 69 internal microphones, identifying 7, 8 J jacks audio-out (headphone)/audio-in action 15 esc 14 fn 14 num lock 14 Windows 14 L labels Bluetooth 18 regulatory 18 serial number 18 service 18 wireless certification 18 WLAN 18 left side components 6 lights AC adapter and battery 5 battery 5 call answer 13 call end 13 camera 7 caps lock 13 fn lock 13 microphone mute 13 num lock 13 power 8 sharing or presenting 13 wireless 13 low battery level 36 M maintenance Disk Cleanup 50 Disk Defragmenter 50 updating programs and drivers 51 managing power 33 microphone mute key, identifying
(microphone) combo 6 15 O one-finger slide touch screen gesture 27 operating environment 70 original system recovery 56 P passwords administrator 40 BIOS administrator 41 user 40 pause action key 15 pen button, identifying 17 pen tip, identifying 17 play action key 15 POGO pin connector, identifying 9 ports USB Type-C 32 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 5 USB Type-C SuperSpeed 5 USB Type-C SuperSpeed port and DisplayPort 29 USB Type-C Thunderbolt 30 power battery 35 external 37 power button, identifying 8 power connector identifying USB Type-C 5 power icon, using 35 power lights 8 power settings, using 35 privacy screen action key, identifying 15 product name and number, computer 18 microphone mute light, identifying public WLAN connection 21 K keyboard connecting 11 removing 11 keyboard and optional mouse using 27 keyboard backlight action key 15 13 minimized image recovery 57 minimized image, creating 56 Miracast 31 mute volume action key 15 N next track action key 15 R recovery 54 discs 55, 57 HP Recovery Manager 56 HP Recovery partition 56 media 57 starting 57 74 Index supported discs 55 system 56 USB flash drive 57 using HP Recovery media 55 recovery media creating using HP Cloud Recovery Download Tool 56 creating using HP Recovery Manager 55 creating using Windows tools 54 discs 55 HP Recovery partition 54 USB flash drive 55 using 55 recovery partition, removing 58 regulatory information regulatory label 18 wireless certification labels 18 Remote HP PC Hardware Diagnostics UEFI settings customizing 67 using 67 restoring 54 right side components 5 S screen brightness action keys 15 security cable slot, identifying 6 serial number, computer 18 service labels, locating 18 setup utility navigating and selecting 60 restoring factory settings 60 sharing or presenting light, identifying 13 shipping the computer 52 shutdown 34 SIM card, inserting 19 SIM slot, identifying 6 Sleep exiting 33 initiating 33 Sleep and Hibernation, initiating 33 slots security cable 6 SIM card 6 software antivirus 47 Disk Cleanup 50 Disk Defragmenter 50 firewall 47 software installed, locating 4 software updates, installing 48 sound. See audio sound settings, using 29 speaker volume action keys 15 speakers connecting 28 speakers, identifying 7 special keys, using 14 stop action key 15 SuperSpeed port and DisplayPort, connecting USB Type-C 29 supported discs, recovery 55 Sure Start using 63 switch screen image action key 16 system recovery 56 system restore point, creating 54 T tap TouchPad and touch screen gesture 24 three-finger swipe TouchPad gesture 26 Thunderbolt port with HP Sleep and Charge identifying USB Type-C 5 turning off the computer 34 two-finger pinch zoom TouchPad and touch screen gesture 25 two-finger slide TouchPad gesture 25 two-finger tap TouchPad gesture 25 U unresponsive system 34 updating programs and drivers 51 USB port, identifying 17 USB Type-C port, connecting 29, 30, 32 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge, identifying 5 USB Type-C SuperSpeed port, identifying 5 user password 40 using the keyboard and optional mouse 27 using the TouchPad 24 V video 29 DisplayPort device 29 Thunderbolt Port device 30 USB Type-C 29, 30 wireless displays 31 Thunderbolt, connecting USB Type-
volume C 30 touch screen gestures one-finger slide 27 TouchPad using 24 TouchPad and touch screen gestures tap 24 two-finger pinch zoom 25 TouchPad buttons identifying 12 TouchPad gestures four-finger tap 25 three-finger swipe 26 two-finger slide 25 two-finger tap 25 TouchPad zone identifying 12 TPM settings 62 transfer data 32 traveling with the computer 18, 52 adjusting 15 mute 15 volume buttons, identifying 6 W Windows backup 54 recovery media 54 system restore point 54 Windows Hello using 47 Windows key, identifying 14 Windows tools, using 54 wireless action key 16 wireless antennas, identifying 7 wireless button 20 wireless certification label 18 wireless controls button 20 operating system 20 wireless key 20 Index 75 wireless light 20 wireless light, identifying 13 wireless network (WLAN) connecting 21 corporate WLAN connection 21 functional range 21 public WLAN connection 21 WLAN antennas, identifying 7 WLAN device 18 WLAN label 18 WWAN antennas, identifying 7 WWAN device 20, 21 76 Index
| 1 | User manual -2 | Users Manual | 2.00 MiB | March 04 2018 |
Regulatory, Safety, and Environmental Notices User Guide Copyright 20152017 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Java is a registered trademark of Oracle and/or its affiliates. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Ninth Edition: November 2017 First Edition: August 2015 Document Part Number: 836854-009 About This Guide This guide provides regulatory, safety and environmental information that is compliant with U.S., Canadian, and international regulations for notebook computers, desktops, thin clients, and personal workstations. To access the latest user guides or manuals for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii iv About This Guide Table of contents 1 Regulatory notices for notebook and tablet computers .................................................................................... 1 Accessing regulatory labels ................................................................................................................................... 1 Federal Communications Commission notice ....................................................................................................... 1 Modifications ....................................................................................................................................... 2 Cables .................................................................................................................................................. 2 Products with wireless LAN devices or HP Mobile Broadband Modules ............................................. 2 Brazil notice ........................................................................................................................................................... 3 Canada notices ....................................................................................................................................................... 3 European Union regulatory notices ....................................................................................................................... 4 Declaration of Conformity ................................................................................................................... 4 Products with radio functionality (EMF) ........................................................................... 4 Restrictions for products with radio functionality (select products only) ....................... 4 Radio frequency bands and maximum power levels (select products only) ................... 4 European telephone network declaration (Modem/Fax) ................................................. 5 Ergonomics notice ............................................................................................................. 5 Germany (English text) ................................................................................... 5 Germany (Deutscher text) .............................................................................. 5 Australia and New Zealand notice ......................................................................................................................... 5 China WWAN notice ................................................................................................................................................ 6 Japan notice ........................................................................................................................................................... 6 Wireless LAN, Wireless WAN, and Bluetooth certification markings ................................................ 6 Mexico notice ......................................................................................................................................................... 6 Singapore wireless notice ...................................................................................................................................... 7 South Korea notices ............................................................................................................................................... 7 Thailand WWAN wireless notice ............................................................................................................................ 7 Taiwan NCC notices ................................................................................................................................................ 7 Wireless LAN 802.11a devices ............................................................................................................ 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices .............................................. 8 Airline travel notice ................................................................................................................................................ 8 User-replaceable battery notices .......................................................................................................................... 8 Factory-sealed battery notices ............................................................................................................................. 8 Laser compliance ................................................................................................................................................... 8 Modem notices ....................................................................................................................................................... 9 Telecommunications device approvals ............................................................................................... 9 U.S. modem statements ...................................................................................................................... 9 U.S. modem declarations .................................................................................................................. 10 v Canada modem statements .............................................................................................................. 12 Japan modem statements ................................................................................................................ 12 New Zealand modem statements ..................................................................................................... 12 Voice support .................................................................................................................. 13 Power cord notice ................................................................................................................................................ 13 Japan power cord notice ................................................................................................................... 13 DC plug of external HP power supply ................................................................................................ 13 Macrovision Corporation notice ........................................................................................................................... 13 2 Regulatory notices for desktops, thin clients, and personal workstations ........................................................ 14 Modem notices ..................................................................................................................................................... 14 Telecommunications device approvals ............................................................................................. 14 U.S. modem statements .................................................................................................................... 14 Canadian modem statements ........................................................................................................... 15 Japanese modem statements ........................................................................................................... 15 New Zealand modem statements ..................................................................................................... 16 Voice support .................................................................................................................. 16 Electromagnetic compatibility notices ................................................................................................................ 16 Federal Communications Commission notice ................................................................................... 17 Modifications ................................................................................................................... 17 Cables .............................................................................................................................. 17 Products with wireless LAN devices ............................................................................... 17 Australia telecom statement ............................................................................................................ 18 Brazil notice ....................................................................................................................................... 18 Canadian notice ................................................................................................................................. 18 European Union regulatory notices .................................................................................................. 19 Declaration of Conformity .............................................................................................. 19 Products with radio functionality (EMF) ...................................................... 19 Restrictions for products with radio functionality (select products only) .............................................................................................................. 19 Radio frequency bands and maximum power levels (select products only) .............................................................................................................. 19 European telephone network declaration (Modem/Fax) ............................................... 20 Ergonomics notice .......................................................................................................... 20 Germany (English text) ................................................................................. 20 Germany (Deutscher text) ............................................................................ 20 Japan notice ....................................................................................................................................... 20 Japan power cord notice ................................................................................................. 21 Wireless LAN and Bluetooth certification markings ....................................................... 21 Mexico notice ..................................................................................................................................... 21 South Korea notices .......................................................................................................................... 21 vi Taiwan NCC notices ............................................................................................................................ 21 Wireless LAN 802.11a devices ........................................................................................ 21 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices ......................... 22 3 Safety notices for notebook and tablet computers ......................................................................................... 23 Heat-related safety warning notice .................................................................................................................... 23 Potential safety conditions notice ....................................................................................................................... 23 Battery notices ..................................................................................................................................................... 23 Headset and earphone volume level notice ........................................................................................................ 24 Power cord notices .............................................................................................................................................. 24 Brazil notice ....................................................................................................................................... 24 Cleaning the keyboard ......................................................................................................................................... 24 Travel notice ........................................................................................................................................................ 24 China safety notices ............................................................................................................................................. 25 China: Altitude notice ........................................................................................................................ 25 China: Tropical warning notice .......................................................................................................... 25 Norway and Sweden: Cable grounding notice for products with a TV tuner ...................................................... 25
......................................................................................................................................... 25 4 Safety notices for desktops, thin clients, and personal workstations ............................................................... 26 Important safety information ............................................................................................................................. 26 Installation conditions ......................................................................................................................................... 27 Battery notices ..................................................................................................................................................... 27 Fan notices ........................................................................................................................................................... 28 Headset and earphone volume level notice ........................................................................................................ 28 Laser safety ......................................................................................................................................................... 28 Power supply and power cord set requirements ................................................................................................ 28 Power supply class I grounding requirements .................................................................................. 28 Brazil notice .................................................................................................................... 29 Denmark .......................................................................................................................... 29 Finland ............................................................................................................................. 29 Norway ............................................................................................................................ 29 Sweden ............................................................................................................................ 29 Power supply requirements .............................................................................................................. 29 For use in Norway ........................................................................................................... 29 Power cord set requirements ............................................................................................................ 29 Japan power cord requirements ....................................................................................................... 30 Pinch hazard ........................................................................................................................................................ 30 TV antenna connectors protection ...................................................................................................................... 30 External television antenna grounding ............................................................................................ 30 Lightning protection .......................................................................................................................... 30 vii Note to CATV system installer ........................................................................................................... 31 China safety notices ............................................................................................................................................. 32 China: Altitude notice ........................................................................................................................ 32 China: Tropical warning notice .......................................................................................................... 32 Germany acoustics notice .................................................................................................................................... 33
......................................................................................................................................... 33 5 Environmental notices for notebook and tablet computers ............................................................................. 34 Electronic hardware, packaging and battery recycling ....................................................................................... 34 Disposal of waste equipment by users ............................................................................................................... 34 Brazil alkaline battery disposal ........................................................................................................................... 34 Brazil hardware recycling information ................................................................................................................ 34 ENERGY STAR Certification (select models only) ............................................................................................... 35 Chemical substances ........................................................................................................................................... 36 China environmental notices ............................................................................................................................... 36 China PC energy label .......................................................................................................................................... 36 China restriction of hazardous substances (RoHS) ............................................................................................. 39 The Table of Hazardous Substances/Elements and their Content ................................................... 39
........................................................................................... 40
(RoHS) ......................................................................................................... 41
....................................................................................................... 41 India restriction of hazardous substances (RoHS) .............................................................................................. 42 Information for European Union Commission Regulation 1275/2008 .............................................................. 43 IT ECO declarations .............................................................................................................................................. 43 Japan restriction of hazardous substances (RoHS) ............................................................................................ 43 Mexico Sustainable Energy Use Law ................................................................................................................... 43 Turkey EEE regulation .......................................................................................................................................... 43 Ukraine restriction of hazardous substances (RoHS) ......................................................................................... 44 Perchlorate materialspecial handling may apply ........................................................................................... 44 TCO Certified ........................................................................................................................................................ 45 TCO Certified Edge ................................................................................................................................................ 46 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones ................................ 47 Electronic hardware, packaging and battery recycling ....................................................................................... 47 Disposal of waste equipment by users ............................................................................................................... 47 Brazil alkaline battery disposal ........................................................................................................................... 47 Brazil hardware recycling information ................................................................................................................ 47 ENERGY STAR Certification (select models only) ............................................................................................... 48 Chemical substances ........................................................................................................................................... 49 Mercury statement .............................................................................................................................................. 49 Perchlorate materialspecial handling may apply ............................................................................................. 49 viii China environmental notices ............................................................................................................................... 49 China PC energy label .......................................................................................................................................... 50 China restriction of hazard substances (ROHS) ................................................................................................... 53 The Table of Hazardous Substances/Elements and their Content ................................................... 53
........................................................................................... 54
(RoHS) ......................................................................................................... 56
....................................................................................................... 56 India restriction of hazardous substances (RoHS) .............................................................................................. 57 Information for European Union Commission Regulation 1275/2008 .............................................................. 57 IT ECO declarations .............................................................................................................................................. 57 Japan restriction of hazardous substances (RoHS) ............................................................................................ 57 Mehiki zakon o uporabi trajnostne energije ...................................................................................................... 57 Turkey EEE regulation .......................................................................................................................................... 58 Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino ................................................................... 58 TCO Certified ........................................................................................................................................................ 59 TCO Certified Edge ................................................................................................................................................ 60 Index ............................................................................................................................................................. 61 ix x 1 Regulatory notices for notebook and tablet computers This chapter provides country- and region-specific non-wireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Accessing regulatory labels Regulatory labels, which provide country or regional regulatory information (for example, FCC ID), may be physically located on the bottom of the computer, inside the battery bay (select models only), under the removable service door (select models only), on the back of the display, or on the wireless or modem module. Some products may also provide electronic regulatory labels (e-labels) that can be accessed through the system BIOS. NOTE: Electronic labels are not available on all products. NOTE: Devices not for sale or use in the United States may not contain a FCC ID. To view electronic regulatory labels:
1. 2. 3. Turn on or restart the computer. Press esc or f10 to enter Computer Setup. Use a pointing device or the arrow keys to select Advanced, select Electronic Labels, and then press enter. To view an electronic label, use a pointing device or the arrow keys to select one of the listed items, and then press OK. NOTE: The list of available electronic label items varies depending on the computer model and installed devices. To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Use the arrow keys to select Main, select Ignore Changes and Exit, and then press enter. 4. 5. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to Accessing regulatory labels 1 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product:
Write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 Call HP at 650-857-1501 or Email techregshelp@hp.com To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. Cables To maintain compliance with FCC Rules and Regulations, connections to this device must be made with shielded cables having metallic RFI/EMI connector hoods. Products with wireless LAN devices or HP Mobile Broadband Modules This device must not be co-located or operating in conjunction with any other antenna or transmitter. 2 Chapter 1 Regulatory notices for notebook and tablet computers WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation of tablet PCs and notebook computers. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. Este equipamento atende aos limites de Taxa de Absoro Especfica referente exposio a campos eltricos, magnticos e eletromagnticos de radiofreqncias adotados pela ANATEL. Ao operar o dispositivo a uma distncia muito prxima do seu corpo, utilize um acessrio de armazenamento no metlico para posicionar o dispositivo a uma distncia mnima de 1,5 cm do corpo. Canada notices This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, the device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation: The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. CAUTION: When using IEEE 802.11a, n, or ac wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antennas for this device are not replaceable. Any attempt at user access will damage your computer. Brazil notice 3 European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
RED 2014/53/EU; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Email techregshelp@hp.com Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For notebook computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality (select products only) CAUTION: IEEE 802.11x wireless LAN with 5.155.35 GHz frequency band is restricted for indoor use only for all countries reflected in the matrix. Using this WLAN application outdoors might lead to interference issues with existing radio services. CAUTION: Fixed outdoor installations for WiGig application (5766 GHz frequency band) are excluded for all countries reflected in the matrix. Radio frequency bands and maximum power levels (select products only) Radio Technology Bluetooth; 2,4 GHz NFC; 13,56 MHz WLAN Wi-Fi 802.11x; 2,4 GHz WLAN Wi-Fi 802.11x; 5 GHz WWAN 4G LTE; 700/800/900/1800/2100/2600 MHz WWAN 3G UTMS; 900/2100 MHz WWAN 2G GSM GPRS EDGE; 900 MHz Maximum Transmit Power EIRP (mW) 100 10 100 200 200 250 2000 4 Chapter 1 Regulatory notices for notebook and tablet computers Radio Technology WWAN 2G GSM GPRS EDGE; 1800 MHz WiGig 802.11ad; 60 GHz Wireless Charging Qi; 110kHz - 205kHz Maximum Transmit Power EIRP (mW) 1000 316 Less than 1 NOTE: Use only HP-supported software drivers and correct country settings to ensure compliance. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/
regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Ergonomics notice Germany (English text) When a mobile computer is used at the office workstation for display work tasks where the Visual Display Unit
(VDU) Directive 90/270/EEC is applicable, an adequate external keyboard is required. Depending on the application and task, an adequate external monitor may also be necessary to attain working conditions comparable to a workstation setup. Ref: EK1-ITB 2000 (voluntary GS certification) Mobile computers bearing the "GS" approval mark meet the applicable ergonomic requirements. Without external keyboards, they are suitable only for short-time use of VDU tasks. During mobile use with disadvantageous illumination conditions (e.g. direct sun light) reflections may occur, which result in reduced readability. Germany (Deutscher text) Wird ein mobiler Computer fr Bildschirmarbeitsaufgaben verwendet, wo die Richtlinie 90/270/EEG
(Bildschirmarbeitsrichtlinie) anzuwenden ist, wird eine geeignete externe Tastatur notwendig. Abhngig von der Anwendung und der Aufgabe kann ein geeigneter externer Monitor erforderlich sein, um vergleichbare Arbeitsbedingungen zu einem stationren Arbeitsplatz zu erreichen. Ref: EK1-ITB 2000 (freiwillige GS Zertifizierung) Mobile Computer, welche das "GS" Zeichen tragen, entsprechen den ergonomischen Anforderungen und sind nur fr kurzzeitige Benutzung von Bildschirmarbeitsaufgaben geeignet. Bei mobiler Nutzung mit ungnstigen Lichtverhltnissen (z.B. direkte Sonneneinstrahlung) kann es zu Reflexionen und damit zu Einschrnkungen der Lesbarkeit der dargestellten Zeichen kommen. Australia and New Zealand notice This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. Australia and New Zealand notice 5 China WWAN notice Japan notice V-2 VCCI32-1 5GHz Wireless LAN, Wireless WAN, and Bluetooth certification markings This product contains certified radio equipment. Some products may use electronic regulatory labels (e-labels). To view the certification mark and numbers on an e-label, please refer to the previous Accessing regulatory labels section. e e Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. The regulatory model number for this product is on the regulatory label. 6 Chapter 1 Regulatory notices for notebook and tablet computers If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. The regulatory model number for this product is on the regulatory label. Singapore wireless notice Turn off any WWAN devices while you are onboard aircraft. The use of these devices onboard aircraft is illegal, may be dangerous to the operation of the aircraft, and may disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, or legal action, or both. Users are reminded to restrict the use of radio equipment in fuel depots, chemical plants, and where blasting operations are in progress. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, no part of the human body should be allowed to come too close to the antennas during operation of the equipment. This device has been designed to comply with applicable requirements for exposure to radio waves, based on scientific guidelines that include margins intended to assure the safety of all people, regardless of health and age. These radio wave exposure guidelines employ a unit of measurement known as the specific absorption rate (SAR). Tests for SAR are conducted using standardized methods, with the phone transmitting at its highest certified power level in all used frequency bands. The SAR data information is based on CENELEC's standards EN50360 and EN50361, which use the limit of 2 watts per kilogram, averaged over 10 grams of tissue. South Korea notices Thailand WWAN wireless notice This telecom equipment has complied with NTC regulations. Taiwan NCC notices Wireless LAN 802.11a devices Singapore wireless notice 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Airline travel notice Use of electronic equipment onboard commercial aircraft is at the discretion of the airline. User-replaceable battery notices When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, refer to the HP Web site at http://www.hp.com/
recycle. For information about removing a user-replaceable battery, refer to the user guide included with the product. Factory-sealed battery notices The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Laser compliance WARNING! Use of controls or adjustments, or performance of procedures other than those specified in the laser product installation guide, may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified in the laser product installation guide. Allow only authorized service providers to repair the unit. 8 Chapter 1 Regulatory notices for notebook and tablet computers This product may be provided with an optical storage device (for example, a CD or DVD drive) and/or a fiber optic transceiver. Each of these devices that contain a laser is classified as a Class 1 Laser Product in accordance with IEC/EN 60825-1 and meets the requirements for safety of that standard. Each laser product complies with US FDA regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50 dated June 24, 2007. Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Modem notices 9 Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. U.S. modem declarations Refer to the following modem vendor declarations for the modem device installed in your computer:
10 Chapter 1 Regulatory notices for notebook and tablet computers Modem notices 11 Canada modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japan modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the V.92 56K Data/Fax Modem is below:
New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. b. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). d. 12 Chapter 1 Regulatory notices for notebook and tablet computers Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Power cord notice If you were not provided with a power cord for the computer or for an external power accessory intended for use with the computer, you should purchase a power cord that is approved for use in your country or region. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm/
18AWG, and the length of the cord must be between 1.0 m (3.2 ft) and 2 m (6.56 ft). If you have questions about the type of power cord to use, contact your authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Japan power cord notice DC plug of external HP power supply Macrovision Corporation notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Power cord notice 13 2 Regulatory notices for desktops, thin clients, and personal workstations Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (Ethernet network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. 14 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. Canadian modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japanese modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the LSI Corporation PCI-SV92EX Soft modem is below:
Modem notices 15 New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. b. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). d. Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Electromagnetic compatibility notices This guide provides country- and region-specific nonwireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous 16 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Increase the separation between the equipment and the receiver. Reorient or relocate the receiving antenna. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product:
Write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 Call HP at 650-857-1501 or Email techregshelp@hp.com To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP Inc. may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Products with wireless LAN devices This product may be equipped with a wireless LAN device. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Electromagnetic compatibility notices 17 WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. Australia telecom statement The computer must be connected to the Telecommunication Network through a line cord that meets the requirements of AS/CA S008. WARNING! Modems without integral RJ11 connector that are shipped with this computer should not be installed in any other device. This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. CAUTION: A alimentao de energia predefinida para 220/230Vv. Se voc possuir tomada eltrica de 110/115Vv, por favor, altere a chave na parte traseira do seu computador para a tenso correta. Canadian notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, this device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. CAUTION: When using IEEE 802.11a, n, or ac wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antenna for this device is not replaceable. Any attempt at user modification may damage your computer. 18 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
RED 2014/53/EU; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Email techregshelp@hp.com Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality (select products only) CAUTION: IEEE 802.11x wireless LAN with 5.155.35 GHz frequency band is restricted for indoor use only for all countries reflected in the matrix. Using this WLAN application outdoors might lead to interference issues with existing radio services. CAUTION: Fixed outdoor installations for WiGig application (5766 GHz frequency band) are excluded for all countries reflected in the matrix. Radio frequency bands and maximum power levels (select products only) Radio Technology Bluetooth; 2,4 GHz NFC; 13,56 MHz WLAN Wi-Fi 802.11x; 2,4 GHz WLAN Wi-Fi 802.11x; 5 GHz WWAN 4G LTE; 700/800/900/1800/2100/2600 MHz WWAN 3G UTMS; 900/2100 MHz WWAN 2G GSM GPRS EDGE; 900 MHz Maximum Transmit Power EIRP (mW) 100 10 100 200 200 250 2000 Electromagnetic compatibility notices 19 Radio Technology WWAN 2G GSM GPRS EDGE; 1800 MHz WiGig 802.11ad; 60 GHz Wireless Charging Qi; 110kHz - 205kHz Maximum Transmit Power EIRP (mW) 1000 316 Less than 1 NOTE: Use only HP-supported software drivers and correct country settings to ensure compliance. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/
regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work with analogue DTMF Networks. This equipment may have internetworking difficulties in PSTN networks that only support Pulse Dialing. Please consult with your network operator for further assistance. Ergonomics notice Germany (English text) A computer system comprising HP brand products meets the applicable ergonomic requirements if all affected constituent products bear the "GS" approval mark, for example Business Desktop PC, keyboard, PC-
mouse and monitor. Germany (Deutscher text) Ein aus HP Produkten bestehendes Computersystem erfllt die anwendbaren ergonomischen Anforderungen, wenn alle verwendeten Komponenten das GS Zeichen tragen, wie z. B. Business Desktop PC, Tastatur, PC-
Maus und Bildschirm. Japan notice V-2 VCCI32-1 5GHz 20 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations Japan power cord notice Wireless LAN and Bluetooth certification markings If this device contains radio equipment, it is certified radio equipment. Some products may use electronic regulatory labels (e-labels). To view the certification mark and numbers on an e-label, please refer to the previous Accessing regulatory labels section. e e Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. South Korea notices Taiwan NCC notices Wireless LAN 802.11a devices Electromagnetic compatibility notices 21 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices 22 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations 3 Safety notices for notebook and tablet computers WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. Heat-related safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC/EN 60950). Potential safety conditions notice If you notice any of the following conditions (or if you have other safety concerns), do not use the computer:
crackling, hissing, or popping sound, or a strong odor or smoke coming from the computer. It is normal for these conditions to appear when an internal electronic component fails in a safe and controlled manner. However, these conditions may also indicate a potential safety issue. Do not assume it is a safe failure. Turn off the computer, disconnect it from its power source, and contact technical support for assistance. Battery notices WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. WARNING! Keep new and used batteries away from children. WARNING! To reduce potential safety issues, only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased as an accessory from HP should be used with the computer. Fast charging may not be available for non-compatible or non-HP batteries. WARNING! Do not ingest battery, a Chemical Burn Hazard. WARNING! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. WARNING!
from children. If the battery compartment does not close securely, stop using the product and keep it away Heat-related safety warning notice 23 If you think batteries might have been swallowed or placed inside any part of the body, seek WARNING!
immediate medical attention. WARNING!
explosion or the leakage of flammable liquid or gas. WARNING! A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Leaving a battery in an extremely high temperature surrounding environment can result in an Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level. The use of factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphones output voltage and therefore the sound pressure level. Power cord notices WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. WARNING! To reduce potential safety issues, only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or an AC adapter purchased as an accessory from HP should be used with the computer. Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Cleaning the keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. Travel notice WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. 24 Chapter 3 Safety notices for notebook and tablet computers China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Icon Description Norway and Sweden: Cable grounding notice for products with a TV tuner CAUTION: To reduce potential safety issues, use a galvanic isolator when connecting to a cable distribution system.
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(2) 2 2 1 China safety notices 25 4 Safety notices for desktops, thin clients, and personal workstations Important safety information WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. The computer may be heavy; be sure to use ergonomically correct lifting procedures when moving it. Install the computer near an AC outlet. The AC power cord is your computers main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your computer has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Do not operate the computer with the cover removed. For your safety, always unplug the computer from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. As a safety precaution, if the system power load exceeds the specific configurations capacities, the system may temporarily disable some USB ports. CAUTION:
the voltage select switch has been pre-set to the correct voltage setting for use in the particular country/
region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your computer and void any implied warranty. If your computer is provided with a voltage select switch for use in a 115 or 230 V power system, This product has not been evaluated for connection to an IT power system (an AC distribution system with no direct connection to earth, according to IEC/EN 60950). 26 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Installation conditions See installation instructions before connecting this equipment to the input supply. WARNING! The equipment must be provided with a proper AC protective earth (PE) ground connection. Energized and moving parts may be inside the computer. Disconnect power to the equipment before removing the enclosure. Replace and secure the enclosure before re-energizing the equipment. Battery notices WARNING! The product may contain an internal lithium manganese dioxide, vanadium pentoxide, or alkaline battery or battery pack. There is risk of fire and burns if the battery pack is not handled properly. WARNING! Do not attempt to recharge the battery. WARNING! Do not expose to temperatures higher than 60 C (140 F). WARNING! Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! Replace only with the HP spare designated for this product. WARNING! Do not ingest battery, a Chemical Burn Hazard. WARNING! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. WARNING! Keep new and used batteries away from children. WARNING!
from children. WARNING!
immediate medical attention. WARNING!
explosion or the leakage of flammable liquid or gas. WARNING! A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Leaving a battery in an extremely high temperature surrounding environment can result in an If the battery compartment does not close securely, stop using the product and keep it away If you think batteries might have been swallowed or placed inside any part of the body, seek Icon Description Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents. Icon Description The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 of the Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. Contact a qualified Taiwanese recycler for proper battery disposal. Installation conditions 27 Fan notices WARNING!
WARNING! Keep body parts away from moving parts. WARNING! Keep body parts away from fan blades. WARNING! Keep body parts out of the motion path. Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level. The use of factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphones output voltage and therefore the sound pressure level. Laser safety For products equipped with optical drives or fiber optic transceivers. This product may be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are classified as Class 1 Laser Products in accordance with the standard IEC/EN 60825-1 and comply with its requirements. Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser products installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. Power supply and power cord set requirements Power supply class I grounding requirements For protection from fault currents, the equipment shall be connected to a grounding terminal. Plug the system power cord into an AC outlet that provides a ground connection. Substitute cords may not provide adequate fault protection. Only use the power cord supplied with this product or an HP Inc. authorized replacement. 28 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Denmark Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland Norway Sweden Laite on liitettv suojakoskettimilla varustettuun pistorasiaan. Apparatet m tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Power supply requirements The power supplies on some products have external power switches. The voltage select switch feature on the product permits it to operate from any line voltage between 100-127 or 200-240 volts AC. Power supplies on those products that do not have external power switches are equipped with internal circuits that sense the incoming voltage and automatically switch to the proper voltage. For safety reasons, use only the AC adapter provided with the unit or an authorized replacement adapter from HP Inc. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. For use in Norway This product is also designed for an IT power system with phase-to-phase voltage 230V. Power cord set requirements The power cord set received with the product meets the requirements for use in the country where the equipment was originally purchased. Use only the power cord provided with the unit or an authorized replacement power cord from HP Inc. or an approved HP Inc. source. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. Power cord sets for use in other countries must meet the requirements of the country where you use the product. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider. WARNING! Do not use power cords from other products. Mismatched power cords may result in a shock and fire hazard. The requirements listed below are applicable to all countries:
1. 2. The power cord must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be installed. The length of the power cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). For a power cord 2.0 m
(6.56 feet) or less, the diameter of the wire must be a minimum of 0.75 mm2 or 18AWG. If the power cord is longer than 2.0 m (6.56 feet), the diameter of the wire must be a minimum of 1.0 mm2 or 16AWG. Power supply and power cord set requirements 29 The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. WARNING! Do not operate this product with a damaged power cord set. If the power cord set is damaged in any manner, replace it immediately. Damaged cords may result in user exposure to hazards. Japan power cord requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Pinch hazard WARNING! Observe pinch hazard areas. Keep fingers away from closing parts. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-
discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Lightning protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. 30 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Table 4-1 Antenna Grounding Reference Grounding Component 1 2 3 4 5 6 7 Electric Service Equipment Power Service Grounding Electrode System (NEC Art 250, Part III) Ground Clamps Grounding Conductors (NEC Section 810.21) Antenna Discharge Unit (NEC Section 810.20) Ground Clamp Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installers attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that the Coaxial cable shield shall be connected to grounding system of the building, as close to the point of cable entry as practical. TV antenna connectors protection 31 China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Icon Description 32 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Germany acoustics notice Sound pressure level (LpA) is far below 70dB(A) (operator position, normal operation, according to ISO 7779) Product noise emission data can be found in the product related IT ECO Declarations at Internet address:
http://www.hp.com/go/ted Schalldruckpegel (LpA) ist weit unterhalb 70 dB(A) (Benutzerposition, normaler Betrieb, nach ISO 7779) Die Schallemissionswerte der Produkte knnen in den produktbezogenen IT ECO Declarations auf folgender Internet Adresse gefunden werden: http://www.hp.com/go/ted
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(2) 2 2 1 Germany acoustics notice 33 5 Environmental notices for notebook and tablet computers This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. 34 Chapter 5 Environmental notices for notebook and tablet computers Icon Description No descarte o produto eletrnico em lixo comum Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, HP Inc. has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Notebooks, Mobile Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Product will exit sleep mode when the power/sleep button is pressed. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. Tablets/Slates Less than or equal to 1 minute Not applicable Not applicable For computers that support an always-on, always-connected use profile where internet access is available
(such as tablets and slates), alternative low power modes - such as Short or Long Idle modes (as defined in the ENERGY STAR Computer Program Requirements) are provided that consume very little power (</= 10 Watts) and when applicable, maximize product battery life. These alternative low power modes are dynamic, with the display sleep mode activated within 1 minute of user inactivity. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR Certification (select models only) 35 ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. China environmental notices China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers, this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Category B Category C Category D TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa 36 Chapter 5 Environmental notices for notebook and tablet computers Product Type Portable Computer TEC (kilowatt hour) Category A Category B Category C 20.0+Efa 26.0+Efa 54.5+Efa 35.0+Efa 45.0+Efa 75.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to
"The Regulation of the Implementation on China Energy Label for Microcomputers". Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Category D Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. 2. System memory of not less than 2 GB A Discrete GPU The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. China PC energy label 37 38 Chapter 5 Environmental notices for notebook and tablet computers China restriction of hazardous substances (RoHS) The Table of Hazardous Substances/Elements and their Content As required by Chinas Management Methods for Restricted Use of Hazardous Substances in Electrical and Electronic Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power pack Power supply Remote control Smart card/Java card reader Speakers, external TV tuner Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazardous substances (RoHS) 39 Hazardous Substances Part Name USB flash memory drive USB hub Web camera Wireless receiver Wireless cards Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
I/O PCA
(LCD) CD/DVD/
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X X X X X O X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 40 Chapter 5 Environmental notices for notebook and tablet computers
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) O O O O O O O O O O O O O O O O O
/Java USB USB X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (CR+6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) Cables
(RoHS) 41 Restricted substances and its chemical symbols
/
Chassis/Other
/
I/O PCAs
(LCD) Liquid crystal display (LCD) panel Memory Motherboard, processor, heat sinks Power pack Power supply Storage Devices Wireless Devices 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 Note 2: "" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The "" indicates that the restricted substance corresponds to the exemption. http://www.hp.com/support To access the latest user guides or manuals for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. India restriction of hazardous substances (RoHS) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 42 Chapter 5 Environmental notices for notebook and tablet computers weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations For notebook PCs, go to http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
iteconotebook-o.html. Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mexico Sustainable Energy Use Law This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). Turkey EEE regulation Information for European Union Commission Regulation 1275/2008 43 Ukraine restriction of hazardous substances (RoHS) The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. Perchlorate materialspecial handling may apply See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. This products real-time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California. 44 Chapter 5 Environmental notices for notebook and tablet computers TCO Certified This section applies only to products bearing the TCO Certified logo. TCO Certified 45 TCO Certified Edge This section applies only to products bearing the TCO Certified Edge logo. 46 Chapter 5 Environmental notices for notebook and tablet computers 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-
Ones This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users Icon Description This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas Electronic hardware, packaging and battery recycling 47 Icon Description No descarte o produto eletrnico em lixo comum em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, HP Inc. has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Desktops, Integrated Desktops, Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Thin clients Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes when sleep mode is supported by the operating system (varies by model) Product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. When sleep mode is supported by operating system product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. 48 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No. 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. Mercury statement This statement applies to All-in-One computers with built-in display panels that do not use LED backlighting. This HP product may contain the following material that might require special handling at end-of-life:
Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (EIA)
(http://www.eiae.org). Perchlorate materialspecial handling may apply The computers real-time clock battery may contain perchlorate and may require special handling when recycled or disposed of in California. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. China environmental notices Chemical substances 49 China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers, this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Portable Computer Category B Category C Category D Category A Category B Category C TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa 20.0+Efa 26.0+Efa 54.5+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa 35.0+Efa 45.0+Efa 75.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to The Regulation of the Implementation on China Energy Label for Microcomputers". Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2 GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. System memory of not less than 2 GB The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. 50 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones Product Type Category D Configuration Description 2. A Discrete GPU CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. China PC energy label 51 52 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones China restriction of hazard substances (ROHS) The Table of Hazardous Substances/Elements and their Content As required by Chinas Management Methods for Restricted Use of Hazardous Substances in Electrical and Electronic Products Part Name Battery Cables Camera Chassis/Other Fan Flash memory card reader Floppy disk drive Hard disk drive Headphones Heat sink I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Projector Remote control Smart card/Java card reader Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X X X O X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazard substances (ROHS) 53 Part Name Solid-state drives Speakers, external Stylus Touch mat TV tuner USB flash memory drive USB hub Web camera Wireless receiver Wireless cards 3D Capture Stage/
Turntable Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
(Pb)
(Hg)
(Cd) X X X X X X O O O O O O O O O O O O
(Cr(VI)) O O O O O O
(PBB)
(PBDE) O O O O O O O O O O O O 54 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones I/O PCA
(LCD) CD/DVD/
/Java USB USB 3D /
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X O X X X X X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS China restriction of hazard substances (ROHS) 55
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent chromium (CR
+6) Polybrominated biphenyls (PBB) Unit Cables
/ Chassis/Other
/
I/O PCAs
(LCD) AIOLiquid crystal display (LCD) panel
(for AIO only) Memory Motherboard, processor, heat sinks Power supply Storage Devices Polybrominated diphenyl ethers
(PBDE) 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 Note 2: "" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The "" indicates that the restricted substance corresponds to the exemption. http://www.hp.com/support 56 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones To access the latest user guides or manuals for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. India restriction of hazardous substances (RoHS) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations Desktop PCs and Thin Clients http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html?
jumpid=reg_R1002_USEN Workstations http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecoworkstatio.html Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mehiki zakon o uporabi trajnostne energije Ley para el Aprovechamiento Sustentable de la Energa de Mxico Se ha etiquetado este producto en conformidad con la Ley para el Aprovechamiento Sustentable de la Energa de Mxico, que requiere la divulgacin del consumo de energa del modo de uso normal (modo inactivo) y del India restriction of hazardous substances (RoHS) 57 modo de espera. Su producto es una de las muchas configuraciones de esta familia de modelos; el consumo de energa del modo inactivo de su configuracin especfica puede diferir de la informacin de la etiqueta. El consumo real de energa de su producto puede ser mayor o menor que el valor informado en la etiqueta de energa de producto para Mxico a causa de factores como la configuracin (componentes y mdulos seleccionados) y el uso (tareas que se estn efectuando, software instalado y en ejecucin, etc.). NOTE: Esta ley no es aplicable a los workstations. This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). NOTE: Workstations are not labeled because the law is not applicable to the workstation product category. Turkey EEE regulation Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. 58 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones TCO Certified This section applies only to products bearing the TCO Certified logo. TCO Certified 59 TCO Certified Edge This section applies only to products bearing the TCO Certified Edge logo. 60 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones Index Symbols/Numerics 41, 56 41, 56 A airline travel notice 8 altitude notice 25, 32 B battery 23, 27 battery notice 8, 44, 47 battery recycling 34, 47 Brazil notice 3, 18, 24, 29 C cable grounding notice 25 Canada modem statement 12, 15 Canada notices 3, 18 China environmental notices 36, 49 China PC energy label 36, 50 China restriction of hazardous substances notice 39, 53 D disposal notices battery 44, 47 battery, user replacement 8 equipment 34, 47 factory sealed battery 8 E electronic hardware and battery recycling 34, 47 ENERGY STAR certification 35, 48 environmental notices 34, 47 equipment disposal notice 34, 47 ergonomics notice 5, 20 European Union Commission Regulation 1275/2008 43, 57 F fan notice 28 Federal Communications Commission desktops, thin clients, and workstations notice 17 desktops, thin clients, workstations cables 17 desktops, thin clients, modem statements Canada 12, 15 Japan 12 New Zealand 12, 16 U.S. 9, 10, 14 modifications, desktops, thin clients, workstations modifications 17 workstations notebook computers cables 2 notebook computers modifications 2 notebook computers notice 2 G GS Notice 5, 20 H headset and earphone volume level notice 24, 28 I India restriction of hazardous substances notice 42, 57 J Japan modem statement 12 Japan notice 6, 20 Japan power cord notice 13, 21, 30 Japan restriction of hazardous substances notice 43, 57 K keyboard notice 24 L labels, regulatory 1 laser safety notice 9, 28 M Macrovision Corporation notice 13 maximum power levels 4, 19 Mexico Sustainable Energy Use Law 43 Mexico wireless notice 6, 21 modem notices 9, 14 Federal Communications Commission 17 modifications, notebook computers Federal Communications Commission 2 N New Zealand modem statement 12, 16 notices airline travel 8 battery 8, 23, 27, 44, 47 Brazil 3, 18, 24, 29 Canada 3, 18 China restriction of hazardous substances 39, 53 environmental 34, 47 equipment disposal 34, 47 ergonomics 5, 20 fan 28 headset and earphone volume level 24, 28 India restriction of hazardous substances 42, 57 Japan 6, 20 Japan power cord 13, 21, 30 Japan restriction of hazardous substances 43, 57 keyboard 24 laser safety 9, 28 Macrovision Corporation 13 Mexico 6, 21 modem 9, 14 perchlorate material 44, 49 power cords 13, 24 Singapore 7 South Korea 7, 21 Taiwan 7, 21 Index 61 Thailand WWAN wireless notice volume level notice, headset and earphone 24, 28 W wireless LAN devices 3, 18 7 travel 24 Ukraine restriction of hazardous substances 44 notices, desktops, thin clients, and workstations Federal Communications Commission 17 notices, notebook computers Federal Communications Commission 2 O obvestila omejevanje uporabe nekaterih nevarnih snovi za Ukrajino 58 obvestilo o omejevanju uporabe nekaterih nevarnih snovi za Ukrajino 58 P power cord notice 13, 24 R radio frequency bands 4, 19 recycling, electronic hardware and battery 34, 47 S Singapore wireless notice 7 South Korea notice 7, 21 T Taiwan notice 7, 21 TCO Certified Certification 45, 59 TCO Certified Edge Certification 46, 60 Thailand WWAN wireless notice 7 travel notice 24 tropical warning notice 25, 32 TV tuner, cable grounding notice 25 U U.S. modem statement 9, 10, 14 Ukraine restriction of hazardous substances notice 44 V voice support 13, 16 62 Index
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2018-04-03 | 2580 ~ 2610 | PCB - PCS Licensed Transmitter | Original Equipment |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 | Effective |
2018-04-03
|
||||
| 1 | Applicant's complete, legal business name |
HP Inc.
|
||||
| 1 | FCC Registration Number (FRN) |
0025126541
|
||||
| 1 | Physical Address |
3390 East Harmony Road
|
||||
| 1 |
Fort Collins, Colorado 80528
|
|||||
| 1 |
United States
|
|||||
| app s | TCB Information | |||||
| 1 | TCB Application Email Address |
u******@sgs.com
|
||||
| 1 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
| app s | FCC ID | |||||
| 1 | Grantee Code |
B94
|
||||
| 1 | Equipment Product Code |
HNQ09CWPZV
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 | Name |
R****** P******** T******
|
||||
| 1 | Title |
US Canada Technical Regulations
|
||||
| 1 | Telephone Number |
970-8********
|
||||
| 1 | Fax Number |
000-0********
|
||||
| 1 |
r******@hp.com
|
|||||
| app s | Technical Contact | |||||
| 1 | Firm Name |
SGS Taiwan Ltd
|
||||
| 1 | Name |
J******** C********
|
||||
| 1 | Physical Address |
No.2, Keji 1st Rd
|
||||
| 1 |
Taoyuan City, 333
|
|||||
| 1 |
Taiwan
|
|||||
| 1 | Telephone Number |
+886 ********
|
||||
| 1 | Fax Number |
88622********
|
||||
| 1 |
j******@sgs.com
|
|||||
| app s | Non Technical Contact | |||||
| 1 | Firm Name |
SGS Taiwan Ltd
|
||||
| 1 | Name |
J****** C****
|
||||
| 1 | Physical Address |
No.2, Keji 1st Rd
|
||||
| 1 |
Taoyuan City, 333
|
|||||
| 1 |
Taiwan
|
|||||
| 1 | Telephone Number |
+886 ********
|
||||
| 1 | Fax Number |
88622********
|
||||
| 1 |
j******@sgs.com
|
|||||
| app s | Confidentiality (long or short term) | |||||
| 1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 09/30/2018 | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
| 1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | LTE C9 PCI Express M.2 Module | ||||
| 1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | Yes | ||||
| 1 | Modular Equipment Type | Does not apply | ||||
| 1 | Purpose / Application is for | Original Equipment | ||||
| 1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
| 1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 | Grant Comments | Output power listed is ERP for operations below 1 GHz and EIRP for operations above 1 GHz. This device has 5MHz and 10MHz bandwidth modes for LTE Band 13, Band 17 and Band 30; 5MHz, 10MHz, 15MHz and 20MHz bandwidth modes for LTE Band 7, Band 38 and Band 41; 1.4MHz, 3MHz, 5MHz, 10MHz bandwidth modes for LTE Band 5, Band 12 and Band 26 (814- 824 MHz); 1.4MHz, 3MHz, 5MHz, 10MHz and 15MHz bandwidth modes for LTE Band 26 (824- 849 MHz); 1.4MHz, 3MHz, 5MHz, 10MHz, 15MHz and 20MHz bandwidth modes for LTE Band 2, Band 4, Band 25 and 66. Antenna information: Vendor: INPAQ, Part No.: DQ680200100(MDA-LTE8-02-001), Antenna Type: Couple; -6.01dBi for WCDMA Band V, LTE B5 and LTE B26; -1.77dBi for WCDMA Band II, LTE B2 and LTE B25; -0.28dBi for WCDMA Band IV, LTE B4 and LTE B66; 1.19dBi for LTE B30; 2.65dBi for LTE B7, LTE B38 and LTE B41; -2.96dBi for LTE B12, LTE B13 and LTEB17 This device contains functions that are not operational in U.S. Territories. This filing is only applicable for US operations. For body worn operation, this device has been tested and meets FCC RF exposure guidelines. RF Exposure was evaluated for 0mm distance from the human body. The highest reported SAR for body and simultaneous transmission exposure conditions are 1.41W/kg and 1.59W/kg respectively. | ||||
| 1 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 | Firm Name |
SGS Taiwan Ltd.
|
||||
| 1 | Name |
R**** W********
|
||||
| 1 | Telephone Number |
+886-******** Extension:
|
||||
| 1 | Fax Number |
+886-********
|
||||
| 1 |
R******@sgs.com
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 22H | 826.4 | 846.6 | 0.11 | 2.5 ppm | 4M13F9W | ||||||||||||||||||||||||||||||||||
| 1 | 2 | 22H | 824.7 | 848.3 | 0.225 | 2.5 ppm | 1M10G7D | ||||||||||||||||||||||||||||||||||
| 1 | 3 | 22H | 824.7 | 848.3 | 0.194 | 2.5 ppm | 1M10D7W | ||||||||||||||||||||||||||||||||||
| 1 | 4 | 22H | 829 | 844 | 0.208 | 2.5 ppm | 9M01G7D | ||||||||||||||||||||||||||||||||||
| 1 | 5 | 22H | 829 | 844 | 0.177 | 2.5 ppm | 8M97D7W | ||||||||||||||||||||||||||||||||||
| 1 | 6 | 22H | 824.7 | 848.3 | 0.305 | 2.5 ppm | 1M09G7D | ||||||||||||||||||||||||||||||||||
| 1 | 7 | 22H | 824.7 | 848.3 | 0.308 | 2.5 ppm | 1M10D7W | ||||||||||||||||||||||||||||||||||
| 1 | 8 | 22H | 831 | 841.5 | 0.279 | 2.5 ppm | 13M5G7D | ||||||||||||||||||||||||||||||||||
| 1 | 9 | 22H | 831 | 841.5 | 0.276 | 2.5 ppm | 13M5D7W | ||||||||||||||||||||||||||||||||||
| 1 | 1 | 24E | 1852.4 | 1907.6 | 0.265 | 2.5 ppm | 4M16F9W | ||||||||||||||||||||||||||||||||||
| 1 | 11 | 24E | 1857.5 | 1902.5 | 0.589 | 2.5 ppm | 13M5G7D | ||||||||||||||||||||||||||||||||||
| 1 | 12 | 24E | 1857.5 | 1902.5 | 0.728 | 2.5 ppm | 13M5D7W | ||||||||||||||||||||||||||||||||||
| 1 | 13 | 24E | 1860 | 1900 | 0.562 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
| 1 | 14 | 24E | 1860 | 1900 | 0.632 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
| 1 | 15 | 24E | 1860 | 1905 | 0.42 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
| 1 | 16 | 24E | 1860 | 1905 | 0.495 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
| 1 | 17 | 27 | 1712.4 | 1752.6 | 0.291 | 2.5 ppm | 4M13F9W | ||||||||||||||||||||||||||||||||||
| 1 | 18 | 27 | 1712.5 | 1752.5 | 0.472 | 2.5 ppm | 4M51G7D | ||||||||||||||||||||||||||||||||||
| 1 | 19 | 27 | 1712.5 | 1752.5 | 0.518 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
| 1 | 2 | 27 | 1720 | 1745 | 0.376 | 2.5 ppm | 18M1G7D | ||||||||||||||||||||||||||||||||||
| 1 | 21 | 27 | 1720 | 1745 | 0.387 | 2.5 ppm | 18M2D7W | ||||||||||||||||||||||||||||||||||
| 1 | 22 | 27 | 2502.5 | 2567.5 | 0.082 | 2.5 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
| 1 | 23 | 27 | 2502.5 | 2567.5 | 0.111 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
| 1 | 24 | 27 | 2510 | 2560 | 0.073 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
| 1 | 25 | 27 | 2510 | 2560 | 0.105 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
| 1 | 26 | 27 | 699.7 | 715.3 | 0.321 | 2.5 ppm | 1M09G7D | ||||||||||||||||||||||||||||||||||
| 1 | 27 | 27 | 699.7 | 715.3 | 0.316 | 2.5 ppm | 1M10D7W | ||||||||||||||||||||||||||||||||||
| 1 | 28 | 27 | 704 | 711 | 0.275 | 2.5 ppm | 9M03G7D | ||||||||||||||||||||||||||||||||||
| 1 | 29 | 27 | 704 | 711 | 0.295 | 2.5 ppm | 8M98D7W | ||||||||||||||||||||||||||||||||||
| 1 | 3 | 27 | 779.5 | 784.5 | 0.337 | 2.5 ppm | 4M51G7D | ||||||||||||||||||||||||||||||||||
| 1 | 31 | 27 | 779.5 | 784.5 | 0.35 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
| 1 | 32 | 27 | 782 | 782 | 0.325 | 2.5 ppm | 8M96G7D | ||||||||||||||||||||||||||||||||||
| 1 | 33 | 27 | 782 | 782 | 0.065 | 2.5 ppm | 8M94D7W | ||||||||||||||||||||||||||||||||||
| 1 | 34 | 27 | 706.5 | 713.5 | 0.275 | 2.3 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
| 1 | 35 | 27 | 706.5 | 713.5 | 0.289 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
| 1 | 36 | 27 | 709 | 711 | 0.245 | 2.5 ppm | 9M02G7D | ||||||||||||||||||||||||||||||||||
| 1 | 37 | 27 | 709 | 711 | 0.249 | 2.5 ppm | 9M01D7W | ||||||||||||||||||||||||||||||||||
| 1 | 38 | 27 | 2307.5 | 2312.5 | 0.216 | 2.5 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
| 1 | 39 | 27 | 2307.5 | 2312.5 | 0.216 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
| 1 | 4 | 27 | 2310 | 2310 | 0.189 | 2.5 ppm | 8M98G7D | ||||||||||||||||||||||||||||||||||
| 1 | 41 | 27 | 2310 | 2310 | 0.195 | 2.5 ppm | 8M96D7W | ||||||||||||||||||||||||||||||||||
| 1 | 42 | 27 | 2575 | 2615 | 0.08 | 2.5 ppm | 8M99G7D | ||||||||||||||||||||||||||||||||||
| 1 | 43 | 27 | 2575 | 2615 | 0.071 | 2.5 ppm | 8M97D7W | ||||||||||||||||||||||||||||||||||
| 1 | 44 | 27 | 2580 | 2610 | 0.073 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
| 1 | 45 | 27 | 2580 | 2610 | 0.066 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
| 1 | 46 | 27 | 2501 | 2685 | 0.15 | 2.5 ppm | 8M97G7D | ||||||||||||||||||||||||||||||||||
| 1 | 47 | 27 | 2501 | 2685 | 0.069 | 2.5 ppm | 8M96D7W | ||||||||||||||||||||||||||||||||||
| 1 | 48 | 27 | 2506 | 2680 | 0.067 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
| 1 | 49 | 27 | 1710.7 | 1779.3 | 0.439 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
| 1 | 5 | 27 | 1710.7 | 1779.3 | 0.44 | 2.5 ppm | 1M09G7D | ||||||||||||||||||||||||||||||||||
| 1 | 51 | 27 | 1710.7 | 1779.3 | 0.44 | 2.5 ppm | 1M10D7W | ||||||||||||||||||||||||||||||||||
| 1 | 52 | 27 | 1720 | 1770 | 0.37 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
| 1 | 53 | 27 | 1720 | 1770 | 0.378 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
| 1 | 54 | 9 | 814.7 | 823.3 | 0.348 | 2.5 ppm | 1M09G7D | ||||||||||||||||||||||||||||||||||
| 1 | 55 | 9 | 814.7 | 823.3 | 0.359 | 2.5 ppm | 1M09D7W | ||||||||||||||||||||||||||||||||||
| 1 | 56 | 9 | 819 | 819 | 0.288 | 2.5 ppm | 9M01G7D | ||||||||||||||||||||||||||||||||||
| 1 | 57 | 9 | 819 | 819 | 0.288 | 2.5 ppm | 9M83D7W | ||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC