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User Manual | Users Manual | 855.76 KiB | May 21 2020 / November 16 2020 | delayed release | ||
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User Manual Regulatory | Users Manual | 1.73 MiB | May 21 2020 / November 16 2020 | delayed release | ||
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Internal Photos | Internal Photos | 1.67 MiB | May 21 2020 / November 16 2020 | delayed release | ||
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External Photos | External Photos | 1.69 MiB | May 21 2020 / November 16 2020 | delayed release | ||
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Label and Location | ID Label/Location Info | 217.30 KiB | May 21 2020 | |||
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Authorization Letter | Cover Letter(s) | 70.31 KiB | May 21 2020 | |||
1 2 3 4 5 | Block Diagram | Block Diagram | May 21 2020 | confidential | ||||
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Confidentiality Letter | Cover Letter(s) | 299.52 KiB | May 21 2020 | |||
1 2 3 4 5 | Description Antenna Hongbo TB | Operational Description | May 21 2020 | confidential | ||||
1 2 3 4 5 | Description Antenna Hongbo WWAN NB | Operational Description | May 21 2020 | confidential | ||||
1 2 3 4 5 | Description Antenna WNC TB | Operational Description | May 21 2020 | confidential | ||||
1 2 3 4 5 | Description Antenna WNC WWAN NB | Operational Description | May 21 2020 | confidential | ||||
1 2 3 4 5 | Description Dymanic SAR Oleander | Operational Description | May 21 2020 | confidential | ||||
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KDB 996369 Attestation Letter | Attestation Statements | 176.92 KiB | May 21 2020 | |||
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PAG Re Use Letter | Cover Letter(s) | 196.43 KiB | May 21 2020 | |||
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RF Exposure SAR Report HongBo Antenna | RF Exposure Info | 2.71 MiB | May 21 2020 | |||
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RF Exposure SAR Report HongBo Calibration | RF Exposure Info | 5.67 MiB | May 21 2020 | |||
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RF Exposure SAR Report WNC Antenna | RF Exposure Info | 2.65 MiB | May 21 2020 | |||
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RF Exposure SAR Report WNC Calibration | RF Exposure Info | 5.70 MiB | May 21 2020 | |||
1 2 3 4 5 | Schematics | Schematics | May 21 2020 | confidential | ||||
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Test Report Original Bluetooth | Test Report | 2.68 MiB | May 21 2020 | |||
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Test Setup Photos SAR HongBo | Test Setup Photos | 613.21 KiB | May 21 2020 / November 16 2020 | delayed release | ||
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Test Setup Photos SAR WNC | Test Setup Photos | 613.12 KiB | May 21 2020 / November 16 2020 | delayed release | ||
1 2 3 4 5 | Description Antenna HongBo NB | Operational Description | May 21 2020 | confidential | ||||
1 2 3 4 5 | Description Antenna WNC NB | Operational Description | May 21 2020 | confidential | ||||
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Test Report Original DFS | Test Report | 501.16 KiB | May 21 2020 | |||
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Test Report Original UNII 1 and 2A Part 1 | Test Report | 5.49 MiB | May 21 2020 | |||
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Test Report Original UNII 1 and 2A Part 2 | Test Report | 1.58 MiB | May 21 2020 | |||
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Test Report Original UNII 2C | Test Report | 4.66 MiB | May 21 2020 | |||
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Test Report Original UNII 3 | Test Report | 4.82 MiB | May 21 2020 | |||
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Test Report Original DTS and BLE Part 1 | Test Report | 5.55 MiB | May 21 2020 | |||
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Test Report Original DTS and BLE Part 2 | Test Report | 4.09 MiB | May 21 2020 | |||
1 2 3 4 5 | Description WLAN Dynamic SAR Feature | Operational Description | May 21 2020 | confidential | ||||
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Test Report JBP | Test Report | 3.11 MiB | May 21 2020 | |||
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Test Setup Photos | Test Setup Photos | 168.28 KiB | May 21 2020 / November 16 2020 | delayed release | ||
1 2 3 4 5 | Description TAS Operation Report | Operational Description | May 21 2020 | confidential | ||||
1 2 3 4 5 | Description TAS Validation Report | Operational Description | May 21 2020 | confidential | ||||
1 2 3 4 5 | Parts List | Parts List/Tune Up Info | May 21 2020 | confidential | ||||
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Test Report Original B.1 | Test Report | 2.58 MiB | May 21 2020 | |||
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Test Report Original B.10 | Test Report | 4.45 MiB | May 21 2020 | |||
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Test Report Original B.11 | Test Report | 2.84 MiB | May 21 2020 | |||
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Test Report Original B.12 | Test Report | 3.95 MiB | May 21 2020 | |||
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Test Report Original B.16 | Test Report | 4.54 MiB | May 21 2020 | |||
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Test Report Original B.2.1 | Test Report | 3.12 MiB | May 21 2020 | |||
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Test Report Original B.2.2 | Test Report | 3.07 MiB | May 21 2020 | |||
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Test Report Original B.3 | Test Report | 4.59 MiB | May 21 2020 | |||
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Test Report Original B.4 | Test Report | 3.13 MiB | May 21 2020 | |||
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Test Report Original B.5 | Test Report | 3.85 MiB | May 21 2020 | |||
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Test Report Original B.6 | Test Report | 3.35 MiB | May 21 2020 | |||
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Test Report Original B.7 | Test Report | 1.31 MiB | May 21 2020 | |||
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Test Report Original B.8 | Test Report | 2.38 MiB | May 21 2020 | |||
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Test Report Original B.9 | Test Report | 2.17 MiB | May 21 2020 | |||
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Test Report Radiated HongBo | Test Report | 617.36 KiB | May 21 2020 | |||
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Test Report Radiated WNC | Test Report | 627.92 KiB | May 21 2020 | |||
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Test Setup Photos Radiated HongBo | Test Setup Photos | 153.39 KiB | May 21 2020 / November 16 2020 | delayed release | ||
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Test Setup Photos Radiated WNC | Test Setup Photos | 154.60 KiB | May 21 2020 / November 16 2020 | delayed release |
1 2 3 4 5 | User Manual | Users Manual | 855.76 KiB | May 21 2020 / November 16 2020 | delayed release |
User Guide Copyright 2020 HP Development Company, L.P. Product notice Software terms This user guide describes features that are common to most models. Some features might not be available on your computer. Not all features are available in all editions or versions of Windows. Systems might require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees might apply and additional requirements might apply over time for updates. See http://www.microsoft.com. By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller. For any further information or to request a full refund of the price of the computer, please contact your seller. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Pentium, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Lync, Office 365, Skype, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. NVIDIA and the NVIDIA logo are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. DisplayPort and the DisplayPort logo are trademarks owned by the Video Electronics Standards Association
(VESA) in the United States and other countries. Miracast is a registered trademark of Wi-Fi Alliance. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: May 2020 Document Part Number: M00730-001 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by applicable safety standards. iii iv Safety warning notice Processor configuration setting (select products only) IMPORTANT: Select computer products are configured with an Intel Pentium N35xx/N37xx series or a Celeron N28xx/N29xx/N30xx/N31xx series processor and a Windows operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the original settings. v vi Processor configuration setting (select products only) Table of contents 1 Getting started ............................................................................................................................................. 1 Finding information ............................................................................................................................................... 2 2 Components .................................................................................................................................................. 3 Locating hardware ................................................................................................................................................. 3 Locating software .................................................................................................................................................. 3 Right ....................................................................................................................................................................... 4 Left ......................................................................................................................................................................... 7 Display .................................................................................................................................................................... 8 Keyboard area ........................................................................................................................................................ 9 Touchpad ............................................................................................................................................. 9 Touchpad settings ............................................................................................................. 9 Lights ................................................................................................................................................. 10 Buttons, speakers, vents, and fingerprint reader ............................................................................. 11 Special keys ....................................................................................................................................... 13 Action keys ........................................................................................................................................ 15 Hot keys (select products only) ......................................................................................................... 18 Bottom ................................................................................................................................................................. 19 Labels ................................................................................................................................................................... 20 Inserting a nano SIM card (select products only) ................................................................................................ 21 3 Network connections ................................................................................................................................... 22 Connecting to a wireless network ....................................................................................................................... 22 Using the wireless controls ............................................................................................................... 22 Wireless button ............................................................................................................... 22 Operating system controls ............................................................................................. 22 Connecting to a WLAN ....................................................................................................................... 23 Using HP Mobile Broadband (select products only) .......................................................................... 23 Using GPS (select products only) ...................................................................................................... 24 Using Bluetooth wireless devices (select products only) ................................................................. 24 Connecting Bluetooth devices ........................................................................................ 24 Using NFC to share information (select products only) .................................................................... 24 Sharing ............................................................................................................................ 25 Connecting to a wired network ............................................................................................................................ 25 Connecting to a local area network (LAN) (select products only) .................................................... 25 Using HP LAN-Wireless Protection (select products only) ................................................................ 26 vii Turning on and customizing HP LAN-Wireless Protection ............................................. 26 Using HP MAC Address Pass Through to identify your computer on a network (select products only) ............. 27 Customizing MAC Address Pass Through .......................................................................................... 27 4 Navigating the screen .................................................................................................................................. 28 Using touchpad and touch screen gestures ........................................................................................................ 28 Tap ..................................................................................................................................................... 28 Two-finger pinch zoom ..................................................................................................................... 29 Two-finger slide (touchpad and precision touchpad) ....................................................................... 29 Two-finger tap (touchpad and precision touchpad) ......................................................................... 29 Three-finger tap (touchpad and precision touchpad) ...................................................................... 30 Four-finger tap (touchpad and precision touchpad) ........................................................................ 30 Three-finger swipe (touchpad and precision touchpad) .................................................................. 31 Four-finger swipe (precision touchpad) ............................................................................................ 31 One-finger slide (touch screen) ......................................................................................................... 32 Using an optional keyboard or mouse ................................................................................................................. 32 Using an on-screen keyboard (select products only) .......................................................................................... 32 5 Entertainment features ............................................................................................................................... 33 Using a camera (select products only) ................................................................................................................ 33 Using audio .......................................................................................................................................................... 33 Connecting speakers ......................................................................................................................... 33 Connecting headphones .................................................................................................................... 33 Connecting headsets ......................................................................................................................... 34 Using sound settings ......................................................................................................................... 34 Using video .......................................................................................................................................................... 34 Connecting a DisplayPort device using a USB Type-C cable (select products only) ......................... 34 Connecting a Thunderbolt device using a USB Type-C cable (select products only) ....................... 35 Connecting video devices using an HDMI cable (select products only) ............................................ 36 Setting up HDMI audio .................................................................................................... 37 Discovering and connecting wired displays using MultiStream Transport ...................................... 38 Connect displays to computers with AMD or NVIDIA graphics (with an optional hub) ................................................................................................................................. 38 Connect displays to computers with Intel graphics (with an optional hub) ................... 38 Connect displays to computers with Intel graphics (with a built-in hub) ...................... 39 Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 39 Using data transfer .............................................................................................................................................. 39 Connecting devices to a USB Type-C port (select products only) ..................................................... 39 viii 6 Managing power .......................................................................................................................................... 42 Using Sleep and Hibernation ............................................................................................................................... 42 Initiating and exiting Sleep ............................................................................................................... 42 Initiating and exiting Hibernation (select products only) ................................................................. 43 Shutting down (turning off) the computer .......................................................................................................... 43 Using the Power icon and Power Options ............................................................................................................ 44 Running on battery power ................................................................................................................................... 44 Using HP Fast Charge (select products only) .................................................................................... 44 Displaying battery charge ................................................................................................................. 44 Finding battery information in HP Support Assistant (select products only) .................................. 45 Conserving battery power ................................................................................................................. 45 Identifying low battery levels ........................................................................................................... 45 Resolving a low battery level ............................................................................................................ 46 Resolving a low battery level when external power is available ................................... 46 Resolving a low battery level when no power source is available ................................. 46 Resolving a low battery level when the computer cannot exit Hibernation .................. 46 Factory-sealed battery ...................................................................................................................... 46 Running on external power ................................................................................................................................. 46 7 Security ...................................................................................................................................................... 48 Protecting the computer ..................................................................................................................................... 48 Using passwords .................................................................................................................................................. 48 Setting passwords in Windows ......................................................................................................... 49 Setting passwords in Computer Setup ............................................................................................. 49 Managing a BIOS administrator password ........................................................................................ 50 Entering a BIOS administrator password ....................................................................... 51 Using DriveLock Security Options ..................................................................................................... 51 Selecting Automatic DriveLock (select products only) ................................................... 52 Enabling Automatic DriveLock ..................................................................... 52 Disabling Automatic DriveLock .................................................................... 52 Entering an Automatic DriveLock password ................................................ 53 Selecting manual DriveLock ........................................................................................... 53 Setting a DriveLock master password ......................................................... 53 Enabling DriveLock and setting a DriveLock user password ......................................... 54 Disabling DriveLock ........................................................................................................ 55 Entering a DriveLock password ...................................................................................... 55 Changing a DriveLock password ..................................................................................... 55 Windows Hello (select products only) ................................................................................................................. 56 Using antivirus software ...................................................................................................................................... 56 Using firewall software ........................................................................................................................................ 56 Installing software updates ................................................................................................................................. 57 ix Using HP Client Security (select products only) .................................................................................................. 57 Using HP Device as a Service (select products only) ........................................................................................... 57 Using an optional security cable (select products only) ..................................................................................... 57 Using a fingerprint reader (select products only) ............................................................................................... 58 Locating the fingerprint reader ......................................................................................................... 58 8 Maintenance ............................................................................................................................................... 59 Improving performance ....................................................................................................................................... 59 Using Disk Defragmenter .................................................................................................................. 59 Using Disk Cleanup ............................................................................................................................ 59 Using HP 3D DriveGuard (select products only) ................................................................................ 59 Identifying HP 3D DriveGuard status .............................................................................. 60 Updating programs and drivers .......................................................................................................................... 60 Cleaning your computer ...................................................................................................................................... 60 Using HP Easy Clean (select products only) ...................................................................................... 60 Removing dirt and debris from non-HP Easy Clean computers ....................................................... 61 Caring for wood veneer (select products only) ................................................................................. 61 Traveling with or shipping your computer .......................................................................................................... 62 9 Backing up, restoring, and recovering ........................................................................................................... 63 Backing up information and creating recovery media ........................................................................................ 63 Using Windows tools ......................................................................................................................... 63 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 63 Restoring and recovery ........................................................................................................................................ 64 Restoring, resetting, and refreshing using Windows tools .............................................................. 64 Recovering using HP Recovery media ............................................................................................... 64 Changing the computer boot order ................................................................................................... 64 Using HP Sure Recover (select products only) .................................................................................. 65 10 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 66 Using Computer Setup ......................................................................................................................................... 66 Starting Computer Setup .................................................................................................................. 66 Navigating and selecting in Computer Setup ................................................................................... 66 Restoring factory settings in Computer Setup ................................................................................. 66 Updating the BIOS ............................................................................................................................. 67 Determining the BIOS version ......................................................................................... 67 Downloading a BIOS update ........................................................................................... 67 Changing the boot order using the f9 prompt .................................................................................. 68 TPM BIOS settings (select products only) ........................................................................................................... 68 Using HP Sure Start (select products only) ......................................................................................................... 69 x 11 Using HP PC Hardware Diagnostics .............................................................................................................. 70 Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 70 Downloading HP PC Hardware Diagnostics Windows ....................................................................... 70 Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 71 Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 71 Installing HP PC Hardware Diagnostics Windows ............................................................................. 71 Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 71 Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 72 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive .............................................. 72 Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 72 Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 73 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 73 Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 73 Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 73 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ............................................................................................................................ 73 Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 73 12 Specifications ............................................................................................................................................ 75 Input power .......................................................................................................................................................... 75 Operating environment ....................................................................................................................................... 76 13 Electrostatic discharge .............................................................................................................................. 77 14 Accessibility .............................................................................................................................................. 78 HP and accessibility ............................................................................................................................................. 78 Finding the technology tools you need ............................................................................................ 78 The HP commitment ......................................................................................................................... 78 International Association of Accessibility Professionals (IAAP) ....................................................... 78 Finding the best assistive technology .............................................................................................. 79 Assessing your needs ..................................................................................................... 79 Accessibility for HP products .......................................................................................... 79 Standards and legislation .................................................................................................................................... 80 Standards .......................................................................................................................................... 80 Mandate 376 EN 301 549 ............................................................................................ 80 Web Content Accessibility Guidelines (WCAG) ................................................................ 80 Legislation and regulations .............................................................................................................. 80 Useful accessibility resources and links .............................................................................................................. 81 Organizations .................................................................................................................................... 81 xi Educational institutions .................................................................................................................... 81 Other disability resources ................................................................................................................. 81 HP links .............................................................................................................................................. 81 Contacting support .............................................................................................................................................. 82 Index ............................................................................................................................................................. 83 xii 1 Getting started After you set up and register the computer, HP recommends the following steps to get the most out of your smart investment:
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard. Pressing the Windows key again returns you to the previous screen. Connect to the internetSet up your wired or wireless network so that you can connect to the internet. For more information, see Network connections on page 22. Update your antivirus softwareProtect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 56. Get to know your computerLearn about your computer features. See Components on page 3 and Navigating the screen on page 28 for additional information. Find installed softwareAccess a list of the software preinstalled on the computer:
Select the Start button. or Right-click the Start button, and then select Apps and Features. Back up your hard driveCreate recovery discs or a recovery USB flash drive to back up your hard drive. See Backing up, restoring, and recovering on page 63. Access HP Support Assistant appFor quick online support, open the HP Support Assistant app (select products only). HP Support Assistant optimizes computer performance and resolves problems using the latest software updates, diagnostic tools, and guided assistance. Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. 1 Finding information To locate resources that provide product details, how-to information, and more, use this table. Contents Overview of computer setup and features Online chat with an HP technician Support telephone numbers Replacement parts videos (select products only) Maintenance and service guides HP service center locations Type HP Documentation in the taskbar search box, and then select HP Documentation. Electrical and mechanical safety information Proper workstation setup Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Table 1-1 Additional information Resource Setup Instructions HP support For HP support, go to http://www.hp.com/support, and follow the instructions to find your product. Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. Select the question mark icon in the taskbar search box. Then select Support. Safety & Comfort Guide To access this guide:
or or or Go to http://www.hp.com/ergo. IMPORTANT: You must be connected to the internet to access the latest version of the user guide. Regulatory, Safety, and Environmental Notices To access this document:
Type HP Documentation in the taskbar search box, and then select HP Documentation. Limited Warranty*
To access this document:
Type HP Documentation in the taskbar search box, and then select HP Documentation. or Go to http://www.hp.com/go/orderdocuments. IMPORTANT: You must be connected to the internet to access the latest version of the user guide. Important regulatory notices, including information about proper battery disposal, if needed. Specific warranty information about this computer
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone number, and postal address. 2 Chapter 1 Getting started 2 Components Locating hardware Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. To find out what hardware is installed on your computer:
Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc
(select products only). Locating software To find out what software is installed on your computer:
Right-click the Start button, and then select Apps and Features. Locating hardware 3 Right NOTE: Refer to the illustration that most closely matches your computer. Table 2-1 Right-side components and their descriptions Component Description
(1) nano SIM card slot (select products only) Supports a wireless subscriber identity module (nano SIM) card. Inserting a SIM card of the wrong size could damage CAUTION:
the SIM card or cause the SIM card to become stuck in the slot. The use of nano SIM card adapters is not recommended. To prevent damage to the nano SIM card or the connectors, use minimal force when inserting a nano SIM card. NOTE: Before purchasing a nano SIM card, follow these instructions to determine the correct nano SIM card size for your computer:
1. 2. 3. Go to http://www.hp.com/support, and then search for your computer by product name or number. Select Product Information. Refer to the listed options to determine which card to purchase. For installation steps, see Inserting a nano SIM card (select products only) on page 21. Connect an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. and and Connect a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off. Connect a display device that has a USB Type-C connector, providing DisplayPort output.
(2) USB Type-C power connector and Thunderbolt ports (2) with HP Sleep and Charge 4 Chapter 2 Components Table 2-1 Right-side components and their descriptions (continued) Component Description
(3) HDMI port
(4) Battery light When AC power is connected:
NOTE: Your computer might also support a Thunderbolt docking station. NOTE: Cables, adapters, or both (purchased separately) might be required. Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio component, or a high-speed High Definition Multimedia Interface (HDMI) device. White: The battery charge is greater than 90 percent. Amber: The battery charge is from 0 to 90 percent. Off: The battery is not charging. When AC power is disconnected (battery not charging):
Blinking amber: The battery has reached a low battery level. When the battery has reached a critical battery level, the battery light begins blinking rapidly. Off: The battery is not charging.
(5)
(6)
(7) Power connector Connects an AC adapter. USB SuperSpeed port Connects a USB device, provides high-speed data transfer, and
(for select products) charges small devices when the computer is on or in Sleep mode. USB Type-C power connector and SuperSpeed ports (2) with HP Sleep and Charge Connect an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery.
(8) USB Type-C power connector ports (2), SuperSpeed port, and DisplayPort connector Connect a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off. Connect a display device that has a USB Type-C connector, providing DisplayPort output. NOTE: Cables, adapters, or both (purchased separately) might be required. Connect an AC adapter that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. Connect a USB device, provides high-speed data transfer, and
(for select products) charges small devices when the computer is on or in Sleep mode. and and and and Connect a display device that has a USB Type-C connector, providing DisplayPort output. Right 5 Table 2-1 Right-side components and their descriptions (continued) Component Description NOTE: Cables, adapters, or both (purchased separately) might be required. 6 Chapter 2 Components Left NOTE: Refer to the illustration that most closely matches your computer. Table 2-2 Left-side components and their descriptions Component Description
(1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen. USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices, even when the computer is off. Audio-out (headphone)/Audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide:
Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. Smart card reader Supports optional smart cards. USB SuperSpeed port Connects a USB device, provides high-speed data transfer, and
(for select products) charges small devices when the computer is on or in Sleep mode.
(2)
(3)
(4)
(5) Left 7 Display NOTE: Refer to the illustration that most closely matches your computer.
(1)
(2)
(3)
(4)
(6)
(7) Table 2-3 Display components and their descriptions Component Description Ambient light sensor (select products only) Adjusts the brightness of the display, depending on the ambient light. Internal microphones (2) Record sound. Camera light(s) (select products only) On: One or more cameras are in use. Camera (select products only)
(5) Camera privacy cover (select products only) Allows you to video chat, record video, and record still images. To use your camera, see Using a camera (select products only) on page 33. Some cameras also allow a facial recognition logon to Windows, instead of a password logon. For more information, see Windows Hello (select products only) on page 56. NOTE: Camera functions vary depending on the camera hardware and software installed on your product. By default, the camera lens is uncovered, but you can slide the camera privacy cover to block the camera's view. To use the camera, slide the camera privacy cover in the opposite direction to reveal the lens. NOTE:
If you have both front-facing and rear-facing cameras, when one camera lens is revealed and ready to use, the other is concealed. WLAN antennas* (select products only) Send and receive wireless signals to communicate with wireless local area networks (WLANs). WWAN antennas* (select products only) Send and receive wireless signals to communicate with wireless wide area networks (WWANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide:
Type HP Documentation in the taskbar search box, and then select HP Documentation. 8 Chapter 2 Components Keyboard area Touchpad Touchpad settings Choose a setting. To turn on the touchpad:
1. 2. 1. 2. or To adjust touchpad settings and gestures, or to turn off the touchpad:
Type touchpad settings in the taskbar search box, and then press enter. Type touchpad settings in the taskbar search box, and then press enter. Using an external mouse, click the Touchpad button. Press the Tab key repeatedly until the pointer rests on the Touchpad button. Then press the spacebar to select the button. NOTE: Refer to the illustration that most closely matches your computer. Table 2-4 Touchpad components and their descriptions Component Description
(1) Touchpad zone
(2)
(3)
(4)
(5)
(6)
(7) Reads your finger gestures to move the pointer or activate items on the screen. For more information, see Using touchpad and touch NOTE:
screen gestures on page 28. Left control zone Textured area that allows you to perform additional gestures. Near Field Communications (NFC) tapping area and antenna* (select products only) Allows you to wirelessly share information when you tap it with an NFC-enabled device. Right control zone Pointing stick Textured area that allows you to perform additional gestures. Moves the pointer on the screen. Left pointing stick button Functions like the left button on an external mouse. Right pointing stick button Functions like the right button on an external mouse. Keyboard area 9 Lights NOTE: Refer to the illustration that most closely matches your computer. Table 2-5 Lights and their descriptions Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Privacy key light On: Privacy screen is on, which helps prevent side-angle viewing.
(2)
(3)
(4)
(5) Mute light Microphone mute light Power light
(6)
(7) Fn lock light Num lk light On: Computer sound is off. Off: Computer sound is on. On: Microphone is off. Off: Microphone is on. On: The computer is on. Blinking (select products only): The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unnecessary components. Off: Depending on your computer model, the computer is off, in Hibernation, or in Sleep. Hibernation is the power-
saving state that uses the least amount of power. On: The fn key is locked. For more information, see Hot keys
(select products only) on page 18. On: Num lock is on. 10 Chapter 2 Components Buttons, speakers, vents, and fingerprint reader Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover below the keyboard. IMPORTANT: To verify that your computer supports fingerprint reader sign-in, type Sign-in options in the taskbar search box and follow the on-screen instructions. If Fingerprint reader is not listed as an option, then your notebook does not include a fingerprint reader. NOTE: Refer to the illustration that most closely matches your computer. Table 2-6 Buttons, speakers, vents, and fingerprint reader and their descriptions Component
(1)
(2) Speakers (2) Vents (2)
(3) Power button Description Produce sound. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). When the computer is in Hibernation, press the button briefly to exit Hibernation. IMPORTANT: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, see your power options. Keyboard area 11 Table 2-6 Buttons, speakers, vents, and fingerprint reader and their descriptions (continued) Component Description
(4) Fingerprint reader (select products only) Right-click the Power meter icon and then select Power Options. Allows a fingerprint logon to Windows, instead of a password logon. Swipe down across the fingerprint reader. See Windows Hello (select products only) on page 56 for details. IMPORTANT: To prevent fingerprint logon issues, make sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader. 12 Chapter 2 Components Special keys NOTE: Refer to the illustration that most closely matches your computer. Table 2-7 Special keys and their descriptions Component Description Action keys Execute frequently used system functions.
(1)
(2)
(3)
(4)
(5)
(6) Privacy key esc key fn key Power button Windows key Opens the Start menu. Helps prevent side-angle viewing from onlookers. If needed, decrease or increase brightness for well-lit or darker environments. Press the key again to turn off the privacy screen. See Action keys on page 15. Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with another key. Such key combinations are called hot keys. See Hot keys (select products only) on page 18. NOTE: Pressing the Windows key again will close the Start menu. When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). When the computer is in Hibernation, press the button briefly to exit Hibernation. IMPORTANT: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, see your power options. Keyboard area 13 Table 2-7 Special keys and their descriptions (continued) Component Description Right-click the Power meter icon and then select Power Options. Windows application key Displays options for a selected object.
(7)
(8)
(9) num lk key Integrated numeric keypad Alternates between the navigational and numeric functions on the integrated numeric keypad. A separate keypad to the right of the alphabet keyboard. When num lk is pressed, the integrated keypad can be used like an external numeric keypad. If the keypad function is active when the computer is NOTE:
turned off, that function is reinstated when the computer is turned back on. 14 Chapter 2 Components Action keys Action keys perform specific functions and vary by computer. To determine which keys are on your computer, look at the icons on your keyboard and match them to the descriptions in this table. To use an action key, press and hold the key. NOTE: On some products, you must press the fn key in combination with the action key. Table 2-8 Action keys and their descriptions Icon Description Helps prevent side-angle viewing from onlookers. If needed, decrease or increase brightness for well-lit or darker environments. Press the key again to turn off the privacy screen. NOTE: To quickly turn on the highest privacy setting, press fn+p. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. Turns the keyboard backlight off or on. On select products, you can adjust the brightness of the keyboard backlight. Press the key repeatedly to adjust the brightness from high (when you first start up the computer), to low, to off. After you adjust the keyboard backlight setting, the backlight will revert to your previous setting each time you turn on the computer. The keyboard backlight will turn off after 30 seconds of inactivity. To turn the keyboard backlight back on, press any key or tap the touchpad (select products only). To conserve battery power, turn off this feature. Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD). Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD. Plays the next track of an audio CD or the next section of a DVD or a BD. Decreases speaker volume incrementally while you hold down the key. Increases speaker volume incrementally while you hold down the key. Keyboard area 15 Table 2-8 Action keys and their descriptions (continued) Icon Description Mutes the microphone. Opens the How to get help in Windows 10 webpage. Mutes or restores speaker sound. Turns the wireless feature on or off. Turns the touchpad on or off. Turns the touchpad and touchpad light on and off. NOTE: A wireless network must be set up before a wireless connection is possible. Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing the key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Initiates Sleep, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Sleep, briefly press the power button. IMPORTANT: To reduce the risk of information loss, save your work before initiating Sleep. Provides quick access to your Skype for Business calendar. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. Turns the screen sharing function on or off. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. Answers a call. Starts a call during a 1-on-1 chat. Places a call on hold. Ends a call. Declines incoming calls. Ends screen sharing. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. Turns the airplane mode and wireless feature on or off. NOTE: The airplane mode key is also referred to as the wireless button. 16 Chapter 2 Components Table 2-8 Action keys and their descriptions (continued) Icon Description NOTE: A wireless network must be set up before a wireless connection is possible. Allows you the ability to execute your own frequently used tasks with the press of a button, such as:
Opens an application, file, or website Enter frequently used text into a permanent clipboard Ability to change system profiles Ability to change system properties Execute user-defined key sequences NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding the fn key and the left shift key. The fn lock light will turn on. After you have disabled the action key feature, you can still perform each function by pressing the fn key in combination with the appropriate action key. Keyboard area 17 Hot keys (select products only) A hot key is the combination of the fn key and another key. To use a hot key:
Press the fn key, and then press one of the keys listed in the following table. Table 2-9 Hot keys and their descriptions Key Description C E R S W Turns on scroll lock. Turns on the insert function. Breaks the operation. Sends a programing query. Pauses the operation. 18 Chapter 2 Components Bottom Table 2-10 Bottom component and its description Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom 19 Labels The labels affixed to the computer provide information you might need when you troubleshoot system problems or travel internationally with the computer. Labels might be in paper form or imprinted on the product. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand. Service labelProvides important information to identify your computer. When contacting support, you might be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 2-11 Service label components Component
(1)
(2)
(3)
(4)
(5) HP product name Model number Product ID Serial number Warranty period Table 2-12 Service label components Component
(1)
(2) HP product name Product ID 20 Chapter 2 Components Table 2-12 Service label components (continued) Component
(3)
(4) Serial number Warranty period Regulatory label(s)Provide(s) regulatory information about the computer. Wireless certification label(s)Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Inserting a nano SIM card (select products only) CAUTION:
Inserting a SIM card of the wrong size could damage the SIM card or cause the SIM card to become stuck in the slot. The use of nano SIM card adapters is not recommended. To prevent damage to the nano SIM card or the connectors, use minimal force when inserting a nano SIM card. NOTE: Before purchasing a nano SIM card, follow these instructions to determine the correct nano SIM card size for your computer:
Go to http://www.hp.com/support, and then search for your computer by product name or number. Select Product Information. Refer to the listed options to determine which card to purchase. To insert a nano SIM card, follow these steps:
Position the computer display-side up on a flat surface. Insert a small straightened paper clip into the card tray access hole. Press in gently on the clip until the card tray is ejected (1) . Remove the tray (2) from the computer and insert the card (3). Replace the tray in the computer. Press in gently on the tray (4) until it is firmly seated. To remove the card:
Release the card tray as described above, and then remove the card. Replace the tray in the computer. Press in gently on the tray until it is firmly seated. Inserting a nano SIM card (select products only) 21 1. 2. 3. 1. 2. 3. 4. 5. 1. 2. 3 Network connections Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites by using your computer and a wired or wireless network connection. This chapter helps you get connected to that world. Connecting to a wireless network Your computer might be equipped with one or more of the following wireless devices:
WLAN deviceConnects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module (select products only)A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations
(similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. Bluetooth deviceCreates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close togethertypically within 10 m (approximately 33 ft) of each other. Using the wireless controls You can control the wireless devices in your computer using one or more of these features:
Wireless button (also called airplane mode key or wireless key) Operating system controls Wireless button The computer might have a wireless button, one or more wireless devices, and one or two wireless lights. All the wireless devices on your computer are enabled at the factory. The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls:
Type control panel in the taskbar search box, and then select Control Panel. Select Network and Sharing Center. 1. 2. or On the taskbar, select the network status icon, and then select Network & Internet settings. 22 Chapter 3 Network connections Connecting to a WLAN NOTE: When you are setting up internet access in your home, you must establish an account with an internet service provider (ISP). To purchase internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the internet service. To connect to a WLAN, follow these steps:
Be sure that the WLAN device is on. 1. 2. On the taskbar, select the network status icon, and then connect to one of the available networks. If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Enter the code, and then select Next to complete the connection. NOTE:
If no WLANs are listed, you might be out of range of a wireless router or access point. NOTE:
If you do not see the WLAN that you want to connect to:
1. On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. or 2. 3. On the taskbar, select the network status icon, and then select Network & Internet settings. Under the Change your network settings section, select Network and Sharing Center. Select Set up a new connection or network. A list of options is displayed, which allows you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the connection. After the connection is made, select the network status icon at the far right of the taskbar to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors. Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operators network, gives you the freedom to connect to the internet, send email, or connect to your corporate network without the need for Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI number, MEID number, or both to activate mobile broadband service. The number might be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display. or 1. 2. 3. On the taskbar, select the network status icon. Select Network & Internet settings. Under the Network & Internet section, select Cellular, and then select Advanced Options. Some mobile network operators require the use of a SIM card. A SIM card contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it might be provided in the HP Mobile Connecting to a wireless network 23 1. 2. 1. 2. 3. 4. Broadband information that is included with your computer or the mobile network operator might provide it separately from the computer. For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using GPS (select products only) Your computer might be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. To enable GPS, be sure that location is enabled under the Windows privacy setting. Type location in the taskbar search box, and then select Location privacy settings. Follow the on-screen instructions for using location settings. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook) Phones (cellular, cordless, smartphone) Imaging devices (printer, camera) Audio devices (headset, speakers) Mouse External keyboard Connecting Bluetooth devices Before you can use a Bluetooth device, you must establish a Bluetooth connection. Type bluetooth in the taskbar search box, and then select Bluetooth and other devices settings. Turn on Bluetooth, if it is not already turned on. Select Add Bluetooth or other device, and then in the Add a device dialog box, select Bluetooth. Select your device from the list, and then follow the on-screen instructions. If the device requires verification, a pairing code is displayed. On the device that you are adding, NOTE:
follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, see the documentation provided with the device. If your device does not appear in the list, be sure that Bluetooth is turned on for that device. Some NOTE:
devices might have additional requirements; see the documentation provided with the device. Using NFC to share information (select products only) Your computer supports Near Field Communication (NFC), which allows you to wirelessly share information between two NFC-enabled devices. Information is transferred from the tapping area (antenna) of one device to another. With NFC and supported apps, you can share websites, transfer contact information, transfer payments, and print on NFC-enabled printers. NOTE: To locate the tapping area on your computer, see Components on page 3. 24 Chapter 3 Network connections Sharing 1. Confirm that the NFC function is enabled. Type wireless in the taskbar search box, and then select Turn wireless devices on or off. a. b. Confirm that the selection for NFC is On. 2. Tap the NFC tapping area with an NFC-enabled device. You might hear a sound when the devices connect. NOTE: To find the location of the antenna on the other NFC device, see your device instructions. 3. Follow any on-screen instructions to continue. Connecting to a wired network Select products might allow wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. Connecting to a local area network (LAN) (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly) or if you want to connect to an existing network at your office. NOTE: A feature called HP LAN-Wireless Protection might be enabled on your computer. It closes your wireless (Wi-Fi) or WWAN connection when you connect directly to a LAN. For more information about HP LAN-
Wireless Protection, see Using HP LAN-Wireless Protection (select products only) on page 26. If there is no RJ-45 port on the computer, connecting to a LAN requires a network cable and a network jack or an optional docking device or expansion product. To connect the network cable, follow these steps:
1. Plug the network cable into the network jack (1) on the computer or on an optional docking device or expansion product. Connecting to a wired network 25 2. Plug the other end of the network cable into a network wall jack (2) or router. If the network cable contains noise suppression circuitry (3), which prevents interference from NOTE:
TV and radio reception, orient the circuitry end of the cable toward the computer. Using HP LAN-Wireless Protection (select products only) In a LAN environment, you can set HP LAN-Wireless Protection to safeguard your LAN network from unauthorized wireless access. When HP LAN-Wireless Protection is enabled, the WLAN (Wi-Fi) or WWAN connection is turned off when the computer is connected directly to a LAN. Turning on and customizing HP LAN-Wireless Protection 1. Start Computer Setup (BIOS). Computers or tablets with keyboards:
Turn on or restart the computer, and before the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button until the Startup menu is displayed. Tap f10 to enter Computer Setup. 2. 3. 4. Select Advanced, and then select Built-in Device Options. Select the check box for LAN/WLAN Auto Switching, LAN/WWAN Auto Switching, or both to turn off WLAN connections, WWAN connections, or both when connected to a LAN network. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Your changes take effect when the computer restarts. 26 Chapter 3 Network connections Using HP MAC Address Pass Through to identify your computer on a network (select products only) MAC Address Pass Through provides a customizable way of identifying your computer and its communications on networks. This system MAC address provides unique identification even when your computer is connected through a network adapter. This address is enabled by default. Customizing MAC Address Pass Through 1. Start Computer Setup (BIOS). Computers or tablets with keyboards:
Setup. Tablets without keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Turn on or restart the tablet, and then quickly hold down the volume down button until the Startup menu is displayed. Tap f10 to enter Computer Setup. Select Advanced, and then select MAC Address Pass Through. In the box to the right of Host Based MAC Address, select either System Address to enable MAC address Pass Through or Custom Address to customize the address. If you selected Custom, select MAC ADDRESS, enter your customized system MAC address, and then press enter to save the address. If the computer has an embedded LAN and you would like to use the embedded MAC address as the system MAC address, select Reuse Embedded LAN Address. 2. 3. 4. 5. or Select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Your changes take effect when the computer restarts. Using HP MAC Address Pass Through to identify your computer on a network (select products only) 27 4 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more of the following methods:
Use touch gestures directly on the computer screen. Use touch gestures on the touchpad. Use an optional mouse or keyboard (purchased separately). Use an on-screen keyboard. Use a pointing stick. Using touchpad and touch screen gestures The touchpad helps you navigate the computer screen and control the pointer using simple touch gestures. You can also use the left and right touchpad buttons as you would use the corresponding buttons on an external mouse. To navigate a touch screen (select products only), touch the screen directly using gestures described in this chapter. To customize gestures and see videos of how they work, type control panel in the taskbar search box, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. Some products include a precision touchpad, which provides enhanced gesture functionality. To determine if you have a precision touchpad and find additional information, select Start, select Settings, select Devices, and then select Touchpad. NOTE: Unless noted, gestures can be used on both the touchpad and a touch screen. Tap Point to an item on the screen, and then tap one finger on the touchpad zone or touch screen to select the item. Double-tap an item to open it. 28 Chapter 4 Navigating the screen Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving your fingers apart. Two-finger slide (touchpad and precision touchpad) Place two fingers slightly apart on the touchpad zone and then drag them up, down, left, or right to move up, down, or sideways on a page or image. Two-finger tap (touchpad and precision touchpad) Tap two fingers on the touchpad zone to open the options menu for the selected object. NOTE: The two-finger tap performs the same function as right-clicking with a mouse. Using touchpad and touch screen gestures 29 Three-finger tap (touchpad and precision touchpad) By default, the three-finger tap opens Cortana, a voice-activated virtual assistant. Tap three fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select Touchpad. Under Three-finger gestures, in the Taps box, select a gesture setting. Four-finger tap (touchpad and precision touchpad) By default, the four-finger tap opens the Action Center. Tap four fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select Touchpad. Under Four-finger gestures, in the Taps box, select a gesture setting. 30 Chapter 4 Navigating the screen Three-finger swipe (touchpad and precision touchpad) By default, the three-finger swipe switches between open apps and the desktop. Swipe 3 fingers away from you to see all open windows. Swipe 3 fingers toward you to show the desktop. Swipe 3 fingers left or right to switch between open windows. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select Touchpad. Under Three-finger gestures, in the Swipes box, select a gesture setting. Four-finger swipe (precision touchpad) By default, the four-finger swipe switches between open desktops. Swipe 4 fingers away from you to see all open windows. Swipe 4 fingers toward you to show the desktop. Swipe 4 fingers left or right to switch between desktops. To change the function of this gesture, select Start, select Settings, select Devices, and then select Touchpad. Under Four-finger gestures, in the Swipes box, select a gesture setting. Using touchpad and touch screen gestures 31 One-finger slide (touch screen) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. To move an object, press and hold your finger on an object, and then drag your finger to move the object. Using an optional keyboard or mouse An optional keyboard or mouse allows you to type, select items, scroll, and perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. Using an on-screen keyboard (select products only) 1. To display an on-screen keyboard, tap the keyboard icon in the notification area, at the far right of the taskbar. 2. Begin typing. NOTE: Suggested words might be displayed above the on-screen keyboard. Tap a word to select it. NOTE: Action keys and hot keys do not display or function on the on-screen keyboard. 32 Chapter 4 Navigating the screen 5 Entertainment features Use your HP computer for business or pleasure to meet with others via the camera, mix audio and video, or connect external devices like a projector, monitor, TV, or speakers. See Components on page 3 to locate the audio, video and camera features on your computer. Using a camera (select products only) Your computer has one or more cameras that enable you to connect with others for work or play. Most cameras allow you to video chat, record video, and record still images. Cameras can be front-facing or rear-
facing. To determine which camera or cameras are on your product, see Components on page 3. To use your camera, type camera in the taskbar search box, and then select Camera from the list of applications. Some cameras also feature HD (high-definition) capability, apps for gaming, or facial recognition software like Windows Hello. See Security on page 48 for details about using Windows Hello. You can enhance your computer privacy by covering the lens with the camera privacy cover. By default, the camera lens is uncovered, but you can slide the camera privacy cover to block the camera's view. To use the camera, slide the camera privacy cover in the opposite direction to reveal the lens. Using audio Connecting speakers You can download and listen to music, stream audio content (including radio) from the web, record audio, or mix audio and video to create multimedia. You can also play music CDs on the computer (on select products) or attach an external optical drive to play CDs. To enhance your listening enjoyment, attach headphones or speakers. You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out
(headphone)/audio-in (microphone) combo jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio on page 37. Before connecting speakers, lower the volume setting. Connecting headphones WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide:
Type HP Documentation in the taskbar search box, and then select HP Documentation. You can connect wired headphones to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. Using a camera (select products only) 33 Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide:
Type HP Documentation in the taskbar search box, and then select HP Documentation. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio-
out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using sound settings Use sound settings to adjust system volume, change system sounds, or manage audio devices. To view or change sound settings:
and then select Sound. Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, Your computer might include an enhanced sound system by Bang & Olufsen, DTS, Beats audio, or another provider. As a result, your computer might include advanced audio features that can be controlled through an audio control panel specific to your audio system. Use the audio control panel to view and control audio settings. Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your system. Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your video features, refer to HP Support Assistant. Connecting a DisplayPort device using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C DisplayPort device to your computer, you need a USB Type-C cable, purchased separately. To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to the following instructions:
1. Connect one end of the USB Type-C cable to the USB SuperSpeed port and DisplayPort connector on the computer. 34 Chapter 5 Entertainment features 2. 3. Connect the other end of the cable to the external DisplayPort device. Press f1 to cycle through four display states:
PC screen only: View the screen image on the computer only. Duplicate: View the screen image simultaneously on both the computer and external device. Extend: View the screen image extended across both the computer and external device. Second screen only: View the screen image on the external device only. Each time you press f1 the display state changes. For best results, especially if you choose the Extend option, increase the screen resolution of NOTE:
the external device, as follows. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. Connecting a Thunderbolt device using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C Thunderbolt device to your computer, you need a USB Type-C cable, purchased separately. To see video or high-resolution display output on an external Thunderbolt device, connect the Thunderbolt device according to the following instructions:
1. Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port on the computer. Using video 35 2. 3. Connect the other end of the cable to the external Thunderbolt device. Press f1 to cycle through four display states:
PC screen only: View the screen image on the computer only. Duplicate: View the screen image simultaneously on both the computer and external device. Extend: View the screen image extended across both the computer and external device. Second screen only: View the screen image on the external device only. Each time you press f1 the display state changes. For best results, especially if you choose the Extendoption, increase the screen resolution of NOTE:
the external device, as follows. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions:
1. Connect one end of the HDMI cable to the HDMI port on the computer. 36 Chapter 5 Entertainment features Connect the other end of the cable to the high-definition TV or monitor. Press f1 to cycle through four display states:
PC screen only: View the screen image on the computer only. Duplicate: View the screen image simultaneously on both the computer and the external device. Extend: View the screen image extended across both the computer and the external device. Second screen only: View the screen image on the external device only. Each time you press f1 the display state changes. For best results, especially if you choose the Extend option, increase the screen resolution of NOTE:
the external device, as follows. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps:
Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. On the Playback tab, select the name of the digital output device. Select Set Default, and then select OK. To return the audio stream to the computer speakers:
Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. On the Playback tab, select Speakers. Select Set Default, and then select OK. 2. 3. 1. 2. 3. 1. 2. 3. Using video 37 Discovering and connecting wired displays using MultiStream Transport MultiStream Transport (MST) allows you to connect multiple wired display devices to your computer by connecting to the VGA port or DisplayPort connectors on your computer and also to the VGA port or DisplayPort connectors on a hub or an external docking station. You can connect in several ways, depending on the type of graphics controller installed on your computer and whether or not your computer includes a built-in hub. Go to Device Manager to find out what hardware is installed on your computer. Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. Connect displays to computers with AMD or NVIDIA graphics (with an optional hub) NOTE: With an AMD graphics controller and optional hub, you can connect up to 6 external display devices. NOTE: With an NVIDIA graphics controller and optional hub, you can connect up to 4 external display devices. To set up multiple display devices, follow these steps:
1. 2. 3. Connect an external hub (purchased separately) to the DisplayPort (DP) connector on your computer, using a DP-to-DP cable (purchased separately). Be sure that the hub power adapter is connected to AC power. Connect your external display devices to the VGA port or DisplayPort connectors on the hub. To see all of your connected display devices, type device manager in the taskbar search box, and then select the Device Manager app. If you don't see all of your connected displays, be sure that each is connected to the correct port on the hub. NOTE: Multiple display choices include Duplicate, which mirrors your computer screen on all enabled display devices, or Extend, which spans your computer screen across all enabled display devices. Connect displays to computers with Intel graphics (with an optional hub) NOTE: With an Intel graphics controller and optional hub, you can connect up to 3 display devices. To set up multiple display devices, follow these steps:
1. Connect an external hub (purchased separately) to the DisplayPort connector on your computer, using a DP-to-DP cable (purchased separately). Be sure that the hub power adapter is connected to AC power. 2. Connect your external display devices to the VGA port or DisplayPort connectors on the hub. 3. When Windows detects a monitor connected to the DisplayPort hub, the DisplayPort Topology Notification dialog box is displayed. Select the appropriate options to configure your displays. Multiple display choices include Duplicate, which mirrors your computer screen on all enabled display devices, or Extend, which extends the screen image across all enabled display devices. If this dialog box does not appear, be sure that each external display device is connected to the NOTE:
correct port on the hub. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. 38 Chapter 5 Entertainment features Connect displays to computers with Intel graphics (with a built-in hub) With your internal hub and Intel graphics controller, you can connect up to 3 display devices in the following configurations:
Two 1920 1200 DisplayPort monitors connected to the computer and one 1920 1200 VGA monitor connected to an optional docking station One 2560 1600 DisplayPort monitor connected to the computer and one 1920 1200 VGA monitor connected to an optional docking station To set up multiple display devices, follow these steps:
1. Connect your external display devices to the VGA port or DisplayPort connectors on the computer base or the docking station. 2. When Windows detects a monitor connected to the DisplayPort hub, the DisplayPort Topology Notification dialog box is displayed. Select the appropriate options to configure your displays. Multiple display choices include Duplicate, which mirrors your computer screen on all enabled display devices, or Extend, which extends the screen image across all enabled display devices. If this dialog box does not appear, be sure that each external display device is connected to the NOTE:
correct port on the hub. Select the Start button, select Settings, and then select System. Under Display, select the appropriate resolution, and then select Keep changes. Discovering and connecting to Miracast-compatible wireless displays (select products only) NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the documentation that came with your TV or secondary display. To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast:
Type project in the taskbar search box, and then select Project to a second screen. Select Connect to a wireless display, and then follow the on-screen instructions. Using data transfer Your computer is a powerful entertainment device that enables you to transfer photos, videos, and movies from your USB devices to view on your computer. To enhance your viewing enjoyment, use one of the USB Type-C ports on the computer to connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and transfer the files to your computer. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, refer to HP Support Assistant. Connecting devices to a USB Type-C port (select products only) NOTE: To connect a USB Type-C device to your computer, you need a USB Type-C cable, purchased separately. 1. Connect one end of the USB Type-C cable to the USB Type-C port on the computer. Using data transfer 39
- or -
- or -
40 Chapter 5 Entertainment features 2. Connect the other end of the cable to the external device. Using data transfer 41 6 Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power and an external power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Some power management features described in this chapter might not be available on your computer. Using Sleep and Hibernation IMPORTANT: Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession. This practice is particularly important when you travel with your computer. IMPORTANT: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external media card. Windows has two power-saving states, Sleep and Hibernation. SleepThe Sleep state automatically initiates after a period of inactivity. Your work is available in memory, allowing you to resume your work quickly. You can also initiate Sleep manually. Depending on your computer model, the Sleep state might also support Modern Standby mode. This mode keeps some internal operations awake and enables your computer to receive web notifications, such as emails, while in Sleep. For more information, see Initiating and exiting Sleep on page 42. HibernationThe Hibernation state is automatically initiated if the battery reaches a critical level or the computer has been in the Sleep state for an extended period of time. In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Initiating and exiting Hibernation (select products only) on page 43. Initiating and exiting Sleep You can initiate Sleep in any of the following ways:
Select the Start button, select the Power icon, and then select Sleep. Close the display (select products only). Press the Sleep hot key (select products only); for example, fn+f1 or fn+f12. Briefly press the power button (select products only). You can exit Sleep in any of the following ways:
Briefly press the power button. If the computer is closed, raise the display (select products only). Press a key on the keyboard (select products only). Tap the touchpad (select products only). When the computer exits Sleep, your work returns to the screen. 42 Chapter 6 Managing power IMPORTANT:
password before your work returns to the screen. If you have set a password to be required on exiting Sleep, you must enter your Windows Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. Right-click the Power icon
, and then select Power Options. In the left pane, select Choose what the power buttons do (wording might vary by product). Depending on your product, you can enable Hibernation for battery power or external power in any of the following ways:
Power buttonUnder Power and sleep buttons and lid settings (wording might vary by product), select When I press the power button, and then select Hibernate. Sleep button (select products only)Under Power and sleep buttons and lid settings (wording might vary by product), select When I press the sleep button, and then select Hibernate. Lid (select products only)Under Power and sleep buttons and lid settings (wording might vary by product), select When I close the lid, and then select Hibernate. Power menuSelect Change Settings that are currently unavailable, and then, under Shutdown settings, select the Hibernate check box. The Power menu can be accessed by selecting the Start button. 4. Select Save changes. To initiate Hibernation, use the method that you enabled in step 3. To exit Hibernation, briefly press the power button. IMPORTANT:
Windows password before your work returns to the screen. If you have set a password to be required on exiting Hibernation, you must enter your Shutting down (turning off) the computer IMPORTANT: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and the computer. Shut down the computer when it will be unused and disconnected from external power for an extended period. The recommended procedure is to use the Windows Shut down command. If the computer is in the Sleep state or in Hibernation, first exit Sleep or Hibernation by briefly NOTE:
pressing the power button. Save your work and close all open programs. Select the Start button, select the Power icon, and then select Shut down. 1. 2. 3. 1. 2. Shutting down (turning off) the computer 43 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:
Press ctrl+alt+delete, select the Power icon, and then select Shut down. Press and hold the power button for at least 10 seconds. If your computer has a user-replaceable battery (select products only), disconnect the computer from external power, and then remove the battery. Using the Power icon and Power Options The Power icon is located on the Windows taskbar. The Power icon allows you to quickly access power settings and view the remaining battery charge. To view the percentage of remaining battery charge, place the mouse pointer over the Power icon
. To use Power Options, rightclick the Power icon
, and then select Power Options. Different Power icons indicate whether the computer is running on battery or external power. Placing the mouse pointer over the icon reveals a message if the battery has reached a low or critical battery level. Running on battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is off and unplugged from external power, the battery in the computer slowly discharges. The computer displays a message when the battery reaches a low or critical battery level. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the computer, and other factors. NOTE: Select computer products can switch between graphic controllers to conserve battery charge. Using HP Fast Charge (select products only) The HP Fast Charge feature allows you to quickly charge your computer battery. Charging time might vary by 10%. When the remaining battery charge is between 0 and 50%, the battery will charge to 50% of full capacity in no more than 30 to 45 minutes, depending on your computer model. To use HP Fast Charge, shut down your computer, and then connect the AC adapter to your computer and to external power. Displaying battery charge To view the percentage of remaining battery charge, place the mouse pointer over the Power icon
. 44 Chapter 6 Managing power Finding battery information in HP Support Assistant (select products only) To access battery information:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery:
HP Battery Check Information about battery types, specifications, life cycles, and capacity Conserving battery power To conserve battery power and maximize battery life:
Lower the brightness of the display. Turn off wireless devices when you are not using them. Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. Stop, disable, or remove any external media cards that you are not using. Before you leave your work, initiate Sleep or shut down the computer. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
The battery light (select products only) indicates a low or critical battery level. or NOTE:
on page 44. The Power icon shows a low or critical battery notification. For additional information about the Power icon, see Using the Power icon and Power Options The computer takes the following actions for a critical battery level:
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information. If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. Running on battery power 45 Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following to the computer and to external power:
AC adapter Optional docking device or expansion product Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation Connect the AC adapter to the computer and to external power. Exit Hibernation by pressing the power button. Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. Running on external power For information about connecting to external power, see the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to external power with an approved AC adapter or an optional docking device or expansion product. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while you are aboard aircraft. Connect the computer to external power under any of the following conditions:
When charging or calibrating a battery When installing or updating system software When updating the system BIOS When writing information to a disc (select products only) 46 Chapter 6 Managing power 1. 2. When running Disk Defragmenter on computers with internal hard drives When performing a backup or recovery When you connect the computer to external power:
The battery begins to charge. The Power icon changes appearance. When you disconnect external power:
The computer switches to battery power. The Power icon changes appearance. Running on external power 47 7 Security Protecting the computer Standard security features provided by the Windows operating system and the Windows Computer Setup utility (BIOS, which runs under any operating system) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: Some features listed in this chapter may not be available on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service to use Computrace. For information about ordering the Computrace software, go to http://www.hp.com. Table 7-1 Security solutions Unauthorized use of the computer Computer risk Security feature HP Client Security software, in combination with a password, smart card, contactless card, registered fingerprints, or other authentication credential BIOS power-on password Unauthorized access to Computer Setup (BIOS) BIOS administrator password in Computer Setup*
Unauthorized access to the contents of a hard drive DriveLock password (select products only) in Computer Setup*
Unauthorized startup from an optional external optical drive
(select products only), optional external hard drive (select products only), or internal network adapter Boot options feature in Computer Setup*
Unauthorized access to a Windows user account Windows user password Unauthorized access to data Windows BitLocker Unauthorized removal of the computer Security cable slot (used with an optional security cable on select products only)
*Computer Setup is an embedded, ROM-based utility that can be used even when the operating system is not working or will not load. You can use a pointing device (touchpad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. NOTE: On tablets without keyboards, you can use the touch screen. Using passwords 48 Chapter 7 Security A password is a group of characters that you choose to secure your computer information. You can set several types of passwords, depending on how you want to control access to your information. You can set passwords in Windows or in Computer Setup, which is preinstalled on the computer. BIOS administrator, power-on, and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. Windows passwords are set only in the Windows operating system. If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used. You can use the same password for a Computer Setup feature and for a Windows security feature. Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program. Do not use the same password for multiple applications or websites, and do not reuse your Windows password for any other application or website. Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications. You can securely read them in the future if they cannot be remembered. Do not store passwords in a file on the computer. The following tables list commonly used Windows and BIOS administrator passwords and describe their functions. Setting passwords in Windows Table 7-2 Types of Windows passwords and their functions Password Function Administrator password*
Protects access to a Windows administrator-level account. NOTE: Setting the Windows administrator password does not set the BIOS administrator password. User password*
Protects access to a Windows user account.
*For information about setting a Windows administrator password or a Windows user password, type support in the taskbar search box, and then select the HP Support Assistant app. Setting passwords in Computer Setup Table 7-3 Types of Computer Setup passwords and their functions Password Function BIOS administrator password*
Protects access to Computer Setup. Power-on password DriveLock master password*
NOTE:
If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled. Must be entered each time you turn on or restart the computer. If you forget your power-on password, you cannot turn on or restart the computer. Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the Using passwords 49 Table 7-3 Types of Computer Setup passwords and their functions (continued) Password Function DriveLock user password*
*For details about each of these passwords, see the following topics. enable process. This password is also used to remove DriveLock protection. Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. Managing a BIOS administrator password To set, change, or delete this password, follow these steps:
Setting a new BIOS administrator password 1. Start Computer Setup. Computers or tablets with keyboards:
Setup. Tablets without keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. 2. Select Security, select Create BIOS administrator password or Set Up BIOS administrator Password
(select products only), and then press enter. 3. When prompted, type a password. 4. When prompted, type the new password again to confirm. 5. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Your changes go into effect when the computer restarts. Changing a BIOS administrator password 1. Start Computer Setup. Computers or tablets with keyboards:
Setup. Tablets without keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Enter your current BIOS administrator password. 2. 3. Select Security, select Change BIOS administrator Password or Change Password (select products only), and then press enter. 50 Chapter 7 Security 4. When prompted, type your current password. 5. When prompted, type your new password. 6. When prompted, type your new password again to confirm. 7. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Your changes go into effect when the computer restarts. Deleting a BIOS administrator password 1. Start Computer Setup. Computers or tablets with keyboards:
Setup. Tablets without keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Enter your current BIOS administrator password. 2. 3. Select Security, select Change BIOS administrator Password or Change Password (select products only), and then press enter. 4. When prompted, type your current password. 5. When prompted for the new password, leave the field empty, and then press enter. 6. When prompted to type your new password again, leave the field empty, and then press enter. 7. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Your changes go into effect when the computer restarts. Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After two unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using DriveLock Security Options DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drives of the computer. After DriveLock protection is applied to a drive, the appropriate password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator for it to be unlocked. DriveLock Security Options offers the following features:
Using passwords 51 Automatic DriveLockSee Selecting Automatic DriveLock (select products only) on page 52. Set DriveLock Master PasswordSee Selecting manual DriveLock on page 53. Enable DriveLockSee Enabling DriveLock and setting a DriveLock user password on page 54. Selecting Automatic DriveLock (select products only) A BIOS administrator password must be set before you can enable Automatic DriveLock. When Automatic DriveLock is enabled, a random DriveLock user password and a DriveLock master password derived from the BIOS administrator password are created. When the computer is turned on, the random user password automatically unlocks the drive. If the drive is moved to another computer, you must enter the BIOS administrator password for the original computer at the DriveLock password prompt to unlock the drive. Enabling Automatic DriveLock To enable Automatic DriveLock, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
Turn off the computer. Tablets without keyboards:
Turn off the tablet. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. At the BIOS administrator password prompt, enter the BIOS administrator password, and then press enter. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Use the enter key, left mouse click, or touch screen to select the Automatic DriveLock check box. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. 2. 3. 4. 5. 1. 2. 1. 2. 1. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Disabling Automatic DriveLock To disable Automatic DriveLock, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
Turn off the computer. Tablets without keyboards:
52 Chapter 7 Security Turn off the tablet. 1. 2. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. At the BIOS administrator password prompt, enter the BIOS administrator password, and then press enter. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select an internal hard drive, and then press enter. Use the enter key, left mouse click, or touch screen to clear the Automatic DriveLock check box. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Entering an Automatic DriveLock password While Automatic DriveLock is enabled and the drive remains attached to the original computer, you will not be prompted to enter a DriveLock password to unlock the drive. However, if the drive is moved to another computer, or the system board is replaced on the original computer, you will be prompted to provide the DriveLock password. If this happens, at the DriveLock Password prompt, type the BIOS administrator password for the original computer (using the same kind of keys you used to set the password), and then press enter to unlock the drive. After three incorrect attempts to enter the password, you must shut down the computer and try again. Selecting manual DriveLock IMPORTANT: To prevent a DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used. To manually apply DriveLock protection to an internal hard drive, you must set a master password, and DriveLock must be enabled in Computer Setup. Note the following considerations about using DriveLock protection:
After DriveLock protection is applied to a hard drive, you can access the hard drive only by entering either the DriveLock user password or the master password. The owner of the DriveLock user password should be the day-to-day user of the protected hard drive. The owner of the DriveLock master password may be either a system administrator or the day-to-day user. The DriveLock user password and the DriveLock master password can be identical. 2. 3. 4. 5. 6. Setting a DriveLock master password To set a DriveLock master password, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
Using passwords 53 1. 2. 1. 2. 1. 2. 1. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Turn off the computer. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Select Security, make the selection for Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select the hard drive you want to protect, and then press enter. Select Set DriveLock Master Password, and then press enter. Carefully read the warning. Follow the on-screen instructions to set a DriveLock master password. NOTE: You can enable DriveLock and set a DriveLock user password before exiting from Computer Setup. For more information, see Enabling DriveLock and setting a DriveLock user password on page 54. 7. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Enabling DriveLock and setting a DriveLock user password To enable DriveLock and set a DriveLock user password follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
Turn off the computer. Tablets without keyboards:
Turn off the tablet. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select the hard drive you want to protect, and then press enter. Select Enable DriveLock and then press enter. Carefully read the warning. Follow the on-screen instructions to set a DriveLock user password and enable DriveLock. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. 2. 3. 4. 5. 6. 2. 3. 4. 5. 6. 7. 54 Chapter 7 Security Disabling DriveLock 1. Start Computer Setup. Computers or tablets with keyboards:
Turn off the computer. Tablets without keyboards:
Turn off the tablet. 1. 2. 1. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. 2. 3. 4. 5. 6. 1. 2. 3. 4. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. Select the hard drive you want to manage, and then press enter. Select Disable DriveLock, and then press enter. Follow the on-screen instructions to disable DriveLock. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your DriveLock user or master password (using the same kind of keys you used to set the password), and then press enter. After three incorrect attempts to enter the password, you must shut down the computer and try again. Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps:
Turn off the computer. Press the power button. At the DriveLock Password prompt, type the current DriveLock user password or master password that you are changing, press enter, and then press or tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities, select DriveLock/Automatic DriveLock, and then press enter. 5. Select the hard drive you want to manage, and then press enter. 6. Make the selection for the DriveLock password that you want to change, and then follow the on-screen instructions to enter passwords. Using passwords 55 NOTE: The Change DriveLock Master Password option is visible only if the DriveLock master password was provided at the DriveLock Password prompt in step 3. 7. To save your changes and exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Windows Hello (select products only) On products equipped with a fingerprint reader or an infrared camera, Windows Hello allows you to enroll your fingerprint, your facial ID, and set up a PIN. After enrollment, you can use your fingerprint reader, facial ID, or PIN to sign in to Windows. To set up Windows Hello:
Select the Start button, select Settings, select Accounts, and then select Sign-in options. To add a password, select Password, and then select Add. Under Windows Hello Fingerprint or Windows Hello Face, select Set up. Select Get Started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set up a PIN. IMPORTANT: To prevent fingerprint logon issues, be sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader. NOTE: The PIN is not limited in length. The default setting is for numbers only. To include alphabetic or special characters, select the include letters and symbols check box. Using antivirus software When you use the computer to access email, a network, or the internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage that they cause. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. Windows Defender is preinstalled on your computer. HP strongly recommends that you continue to use an antivirus program to fully protect your computer. For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer, network, or both, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider:
Host-based firewallsSoftware that protects only the computer it is installed on. Network-based firewallsInstalled between your DSL or cable modem and your home network to protect all the computers on the network. 1. 2. 3. 4. 56 Chapter 7 Security When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available. NOTE: Under some circumstances a firewall can block access to internet games, interfere with printer or file sharing on a network, or block authorized email attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. IMPORTANT: Microsoft sends out alerts regarding Windows updates, which may include security updates. To protect the computer from security breaches and computer viruses, install all updates from Microsoft as soon as you receive an alert. You can install these updates automatically. To view or change the settings:
1. 2. 3. Select the Start button, select Settings, and then select Update & Security. Select Windows Update, and then follow the on-screen instructions. To schedule a time for installing updates, select Advanced Options, and then follow the on-screen instructions. Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. You can access this software through the HP Client Security icon at the far right of the taskbar or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, see the HP Client Security software Help. Using HP Device as a Service (select products only) HP DaaS is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP DaaS helps protect devices against malware and other attacks, monitors device health, and helps reduce time spent solving device and security issues. You can quickly download and install the software, which is highly cost-effective relative to traditional in-house solutions. For more information, go to https://www.hptouchpointmanager.com/. Using an optional security cable (select products only) A security cable (purchased separately) is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. To connect a security cable to your computer, follow the device manufacturer's instructions. Installing software updates 57 Using a fingerprint reader (select products only) Integrated fingerprint readers are available on select products. To use the fingerprint reader, you must enroll your fingerprints in HP Client Security's Credential Manager. For more information, see the HP Client Security software Help. After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications. Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer:
Near the bottom of the touchpad On the right side of the keyboard On the upper-right side of the display On the left side of the display On the back of the display Depending on your product, the reader may be oriented horizontally or vertically. 58 Chapter 7 Security 8 Maintenance Performing regular maintenance keeps your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer. Improving performance Using Disk Defragmenter You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. HP recommends using Disk Defragmenter to defragment your hard drive at least once a month. NOTE:
It is not necessary to run Disk Defragmenter on solid-state drives. To run Disk Defragmenter:
Connect the computer to AC power. Type defragment in the taskbar search box, and then select Defragment and Optimize Drives. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently. To run Disk Cleanup:
Type disk in the taskbar search box, and then select Disk Cleanup. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions:
You drop the computer. You move the computer with the display closed while the computer is running on battery power. A short time after one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives. 1. 2. 3. 1. 2. Improving performance 59 Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that the drive in a primary hard drive bay, the secondary hard drive bay (select products only), or both are parked. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic notifications when updates become available. If you would like to update your programs and drivers, follow these instructions:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. Select the question mark icon in the taskbar. Select My notebook, select the Updates tab, and then select Check for updates and messages. or 2. 3. Follow the on-screen instructions. Cleaning your computer Cleaning your computer regularly removes dirt, debris, and harmful bacteria. Use the following information to clean most computer surfaces. For computers with wood veneer, see Caring for wood veneer (select products only) on page 61. Using HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces with germicidal wipes. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces. 1. Start HP Easy Clean in one of the following ways:
Select the Start menu, and then select HP Easy Clean. Select the HP Easy Clean icon in the taskbar. or or Select Start, and then select the HP Easy Clean tile. 2. Now that your devices are disabled for a short period, use germicidal wipes to safely disinfect all exposed surfaces of your computer, including the keyboard, display, touchpad, and case. Follow the manufacturer's directions for using the wipes. 60 Chapter 8 Maintenance a. b. c. a. b. a. b. c. IMPORTANT:
contents to make sure that ingredients such as these are not included in the product:
If you are not sure that a cleaning product is safe for your computer, check the product Alcohol Acetone Ammonium chloride Methylene chloride Hydrocarbons Any petroleum-based materials such as benzene or thinner NOTE: Keep the computer open until you have allowed it to completely air dry. 3. When the surface is dry:
Connect AC power. Connect all powered external devices. Turn on the computer. Removing dirt and debris from non-HP Easy Clean computers If HP Easy Clean is not preinstalled on your computer, follow these steps:
1. Turn off the computer to prevent electric shock or damage to components. Disconnect AC power. Disconnect all powered external devices. 2. Wipe the exterior of the computer with a soft, water-dampened cloth to remove the soil as needed. The cloth should be of dry microfiber or a chamois (static-free cloth without oil), or static-free cloth wipes. The cloth should be moist but not wet. Water dripping into the ventilation or other points of ingress can cause damage. Do not use fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt and cleaning agents can get trapped in the scratches. 3. Allow the unit to air dry before using the computer or performing additional cleaning with germicidal wipes. 4. When you are finished cleaning and the surface is dry:
Connect AC power. Connect all powered external devices. Turn on the computer. Caring for wood veneer (select products only) Your product might feature high-quality wood veneer. As with all natural wood products, proper care and handling are important to ensure the best results over the life of the product. Because of the nature of natural wood, you might see unique variations in the grain pattern or subtle variations in color, which are normal. Cleaning your computer 61 Clean the wood with a dry, static-free microfiber cloth or chamois. Avoid cleaning products containing substances such as ammonia, chlorine, acetone, turpentine, or other mineral spirits. Do not expose the wood to sun or moisture for long periods of time. If the wood becomes wet, dry it by dabbing with an absorbent, lint-free cloth. Avoid contact with any substance that might dye or discolor the wood. Avoid contact with sharp objects or rough surfaces that might scratch the wood. Traveling with or shipping your computer If you have to travel with or ship your computer, follow these tips to keep your equipment safe. Prepare the computer for traveling or shipping:
Back up your information to an external drive. Remove all discs and all external media cards, such as memory cards. Turn off and then disconnect all external devices. Shut down the computer. Take along a backup of your information. Keep the backup separate from the computer. When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. IMPORTANT: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package FRAGILE. The use of wireless devices might be restricted in some environments. Such restrictions might apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on. If you are traveling internationally, follow these suggestions:
Check the computer-related customs regulations for each country or region on your itinerary. Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to run the computer with a voltage converter kit sold for appliances. 62 Chapter 8 Maintenance 9 Backing up, restoring, and recovering 1. 2. This chapter provides information about the following processes, which are standard procedure for most products:
Backing up your personal informationYou can use Windows tools to back up your personal information (see Using Windows tools on page 63). Creating a restore pointYou can use Windows tools to create a restore point (see Using Windows tools on page 63). Creating recovery media (select products only)You can use the HP Cloud Recovery Download Tool
(select products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 63). Restoring and recoveryWindows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state (see Using Windows tools on page 63). IMPORTANT:
70% charged before you start the recovery process. If you will be performing recovery procedures on a tablet, the tablet battery must be at least IMPORTANT:
beginning any recovery process. For a tablet with a detachable keyboard, connect the tablet to the keyboard base before Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule regular backups to avoid information loss. You can use Windows tools to back up personal information and create system restore points and recovery media. NOTE:
If computer storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get Help app. Select the Start button, and then select the Get Help app. Enter the task you want to perform. NOTE: You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details:
Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that matches the type of computer that you have. Backing up information and creating recovery media 63 If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to NOTE:
http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. Restoring and recovery Restoring, resetting, and refreshing using Windows tools Windows offers several options for restoring, resetting, and refreshing the computer. For details, see Using Windows tools on page 63. Recovering using HP Recovery media You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 63. If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to NOTE:
http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system:
Insert the HP Recovery media, and then restart the computer. Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order. This is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive, depending on the location of your HP Recovery media. For a tablet with a detachable keyboard, connect the tablet to the keyboard base before To change the boot order:
IMPORTANT:
beginning these steps. 1. 2. Insert the HP Recovery media. Access the system Startup menu. For computers or tablets with keyboards attached:
Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. Turn on or restart the tablet, quickly hold down the volume up button, and then select f9. For tablets without keyboards:
or Turn on or restart the tablet, quickly hold down the volume down button, and then select f9. 3. Select the optical drive or USB flash drive from which you want to boot, and then follow the on-screen instructions. 64 Chapter 9 Backing up, restoring, and recovering Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software. Using HP Sure Recover, an administrator or user can restore the system and install:
Latest version of the operating system Platform-specific device drivers Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Restoring and recovery 65 10 Computer Setup (BIOS), TPM, and HP Sure Start Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Navigating and selecting in Computer Setup To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to select the item. To scroll up and down, select the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard. To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the on-screen instructions. To exit Computer Setup, choose one of the following methods:
To exit Computer Setup menus without saving your changes, select Main, select Ignore Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. To save your changes and exit Computer Setup menus, select Main, select Save Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
Start Computer Setup. See Starting Computer Setup on page 66. Select Main, select Apply Factory Defaults and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. 1. 2. 66 Chapter 10 Computer Setup (BIOS), TPM, and HP Sure Start NOTE: On select products, the selections might display Restore Defaults instead of Apply Factory Defaults and Exit. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To decide whether you need to update Computer Setup (BIOS), first determine the BIOS version on your computer. You can access BIOS version information (also known as ROM date and System BIOS) by pressing fn+esc (if you are already in Windows) or by using Computer Setup. Start Computer Setup. See Starting Computer Setup on page 66. Select Main, and then select System Information. To exit Computer Setup menus without saving your changes, select Main, select Ignore Changes and Exit, and then select Yes. NOTE:
If you are using arrow keys to highlight your choice, you must then press enter. To check for later BIOS versions, see Downloading a BIOS update on page 67. Downloading a BIOS update IMPORTANT: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. Select Updates, and then select Check for updates and messages. Follow the on-screen instructions. At the download area, follow these steps:
1. 2. 3. 2. 3. 4. Using Computer Setup 67 a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You might need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. If you connect your computer to a network, consult the network administrator before installing NOTE:
any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
Type file in the taskbar search box, and then select File Explorer. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Changing the boot order using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps:
1. Access the Boot Device Options menu:
Turn on or restart the computer, and when the HP logo appears, press f9 to enter the Boot Device Options menu. 2. Select a boot device, press enter, and then follow the on-screen instructions. TPM BIOS settings (select products only) IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable. For any compliance issues arising from your operation or usage of TPM that violates the previously mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities. TPM provides additional security for your computer. You can modify the TPM settings in Computer Setup
(BIOS). NOTE:
If you change the TPM setting to Hidden, TPM is not visible in the operating system. To access TPM settings in Computer Setup:
Start Computer Setup. See Starting Computer Setup on page 66. Select Security, select TPM Embedded Security, and then follow the on-screen instructions. 1. 2. 3. 4. 1. 2. 68 Chapter 10 Computer Setup (BIOS), TPM, and HP Sure Start Using HP Sure Start (select products only) Select computer models are configured with HP Sure Start, a technology that monitors the computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Using HP Sure Start (select products only) 69 11 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on page 70. After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Help and Support or HP Support Assistant. 1. To access HP PC Hardware Diagnostics Windows from HP Help and Support:
Select the Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. a. b. or b. c. To access HP PC Hardware Diagnostics Windows from HP Support Assistant:
a. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. Select Troubleshooting and fixes. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. When the tool opens, select the type of diagnostic test that you want to run, and then follow the on-
screen instructions. NOTE: To stop a diagnostic test, select Cancel. When HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. The screen displays one of the following options:
A Failure ID link is displayed. Select the link and follow the on-screen instructions. Instructions for calling support are displayed. Follow those instructions. Downloading HP PC Hardware Diagnostics Windows The HP PC Hardware Diagnostics Windows downloading instructions are provided in English only. You must use a Windows computer to download this tool because only .exe files are provided. 70 Chapter 11 Using HP PC Hardware Diagnostics Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps:
1. 2. 1. 2. 3. 1. 2. 3. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. Select Download HP Diagnostics Windows, and then select a location on your computer or a USB flash drive. The tool downloads to the selected location. or You can use the following steps to download the HP PC Hardware Diagnostics Windows from the Microsoft Store:
Select the Microsoft app on your desktop or enter Microsoft Store in the taskbar search box. Enter HP PC Hardware Diagnostics Windows in the Microsoft Store search box. Follow the on-screen directions. The tool downloads to the selected location. Downloading HP Hardware Diagnostics Windows by product name or number (select products only) For some products, you might have to download the software to a USB flash drive by using the NOTE:
product name or number. To download HP PC Hardware Diagnostics Windows by product name or number, follow these steps:
Go to http://www.hp.com/support. Select Get software and drivers, select your type of product, and then enter the product name or number in the search box that is displayed. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the specific Windows diagnostics version to be downloaded to your computer or USB flash drive. The tool downloads to the selected location. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps:
Navigate to the folder on your computer or the USB flash drive where the .exe file downloaded, double-
click the .exe file, and then follow the on-screen instructions. Using HP PC Hardware Diagnostics UEFI NOTE:
For Windows 10 S computers, you must use a Windows computer and a USB flash drive to download and create the HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page 72. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. Using HP PC Hardware Diagnostics UEFI 71 If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in solving the problem:
Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. or Contact support, and provide the Failure ID code. NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you must use the attached keyboard. NOTE:
If you need to stop a diagnostic test, press esc. Starting HP PC Hardware Diagnostics UEFI To start HP PC Hardware Diagnostics UEFI, follow these steps:
Turn on or restart the computer, and quickly press esc. 1. 2. Press f2. The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB flash drive NOTE: To download the HP PC Hardware Diagnostics UEFI tool to a USB flash drive, see Downloading the latest HP PC Hardware Diagnostics UEFI version on page 72. b. c. Hard drive BIOS 3. When the diagnostic tool opens, select a language, select the type of diagnostic test you want to run, and then follow the on-screen instructions. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in the following situations:
HP PC Hardware Diagnostics UEFI is not included in the preinstallation image. HP PC Hardware Diagnostics UEFI is not included in the HP Tool partition. The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive:
Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. Select Download HP Diagnostics UEFI, and then select Run. 1. 2. 72 Chapter 11 Using HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) For some products, you might have to download the software to a USB flash drive by using the NOTE:
product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive:
Go to http://www.hp.com/support. Enter the product name or number, select your computer, and then select your operating system. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your computer. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) Remote HP PC Hardware Diagnostics UEFI is a firmware (BIOS) feature that downloads HP PC Hardware Diagnostics UEFI to your computer. It can then execute the diagnostics on your computer, and it might upload results to a preconfigured server. For more information about Remote HP PC Hardware Diagnostics UEFI, go to http://www.hp.com/go/techcenter/pcdiags, and then select Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version To download the latest Remote HP PC Hardware Diagnostics UEFI version, follow these steps:
Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. Select Download Remote Diagnostics, and then select Run. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number NOTE:
For some products, you might have to download the software by using the product name or number. To download HP Remote PC Hardware Diagnostics UEFI by product name or number, follow these steps:
Go to http://www.hp.com/support. Select Get software and drivers, select your type of product, enter the product name or number in the search box that is displayed, select your computer, and then select your operating system. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform the following customizations:
1. 2. 3. 1. 2. 1. 2. 3. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 73 Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics. Set a location for storing the test results. You can also set the user name and password that you use for uploads. Display status information about the diagnostics run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. 1. 2. Select Advanced, and then select Settings. 3. Make your customization selections. 4. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. 74 Chapter 11 Using HP PC Hardware Diagnostics 12 Specifications Input power The power information in this section might be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100 V240 V, 50 Hz60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within one or more of the following specifications. The voltage and current for your computer is located on the regulatory label. Table 12-1 DC power specifications Input Power Rating Operating voltage and current 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 3.75 A /15 V dc @ 3 A 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc @ 3.75 A /
15 V dc @ 3 A / 20 V dc @ 2.25 A 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 5 A / 15 V dc @ 4.33 A / 20 V dc @ 3.25 A 65 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc
@ 4.33 A / 20 V dc @ 3.25 A 65 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc
@ 5 A / 20 V dc @ 4.5 A 90 W USB-C 19.5 V dc @ 2.31 A 45 W 19.5 V dc @ 3.33 A 65 W 19.5 V dc @ 4.62 A 90 W 19.5 V dc @ 6.15 A 120 W 19.5 V dc @ 6.9 A 135 W 19.5 V dc @ 7.70 A 150 W 19.5 V dc @ 10.3 A 200 W 19.5 V dc @ 11.8 A 230 W 19.5 V dc @ 16.92 A 330 W Input power 75 NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. Operating environment Table 12-2 Operating environment specifications Metric U.S. Factor Temperature Operating Nonoperating Operating Nonoperating Operating (writing to optical disc) 5C to 35C Nonoperating 20C to 60C Relative humidity (noncondensing) 10% to 90%
5% to 95%
Maximum altitude (unpressurized) 41F to 95F 4F to 140F 10% to 90%
5% to 95%
15 m to 3,048 m 15 m to 12,192 m 50 ft to 10,000 ft 50 ft to 40,000 ft 76 Chapter 12 Specifications 13 Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contactfor example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. Keep components in their electrostatic-safe containers until you are ready to install them. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. Use nonmagnetic tools. Before handling components, discharge static electricity by touching an unpainted metal surface. If you remove a component, place it in an electrostatic-safe container. 77 14 Accessibility HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community. Assistive technology helps increase, maintain, and improve the functional capabilities of electronic and information technology. For more information, see Finding the best assistive technology on page 79. The HP commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports the company's diversity objectives and helps ensure that the benefits of technology are available to all. The HP accessibility goal is to design, produce, and market products and services that can be effectively used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in accordance with their roles and responsibilities:
Raise the level of awareness of accessibility issues within HP, and provide employees with the training they need to design, produce, market, and deliver accessible products and services. Develop accessibility guidelines for products and services, and hold product development groups accountable for implementing these guidelines where competitively, technically, and economically feasible. Involve people with disabilities in the development of accessibility guidelines and in the design and testing of products and services. Document accessibility features, and make information about HP products and services publicly available in an accessible form. Establish relationships with leading assistive technology and solution providers. Support internal and external research and development that improves assistive technology relevant to HP products and services. Support and contribute to industry standards and guidelines for accessibility. International Association of Accessibility Professionals (IAAP) IAAP is a not-for-profit association focused on advancing the accessibility profession through networking, education, and certification. The objective is to help accessibility professionals develop and advance their careers and to better enable organizations to integrate accessibility into their products and infrastructure. 78 Chapter 14 Accessibility As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HPs accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join the online community, sign up for newsletters, and learn about membership options. Finding the best assistive technology Everyone, including people with disabilities or age-related limitations, should be able to communicate, express themselves, and connect with the world using technology. HP is committed to increasing accessibility awareness within HP and with our customers and partners. Whether its large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest, or any other assistive technology to help with your specific situationa variety of assistive technologies make HP products easier to use. How do you choose?
Assessing your needs Technology can unleash your potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain, and improve the functional capabilities of electronic and information technology. You can choose from many AT products. Your AT assessment should allow you to evaluate several products, answer your questions, and facilitate your selection of the best solution for your situation. You will find that professionals qualified to do AT assessments come from many fields, including those licensed or certified in physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others, while not certified or licensed, can also provide evaluation information. You will want to ask about the individual's experience, expertise, and fees to determine if they are appropriate for your needs. Accessibility for HP products The following links provide information about accessibility features and assistive technology, if applicable, included in various HP products. These resources will help you select the specific assistive technology features and product(s) most appropriate for your situation. HP Elite x3Accessibility Options (Windows 10 Mobile) HP PCsWindows 7 Accessibility Options HP PCsWindows 8 Accessibility Options HP PCsWindows 10 Accessibility Options HP Slate 7 TabletsEnabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean) HP SlateBook PCsEnabling Accessibility Features (Android 4.3,4.2/Jelly Bean) HP Chromebook PCsEnabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome OS) HP Shoppingperipherals for HP products If you need additional support with the accessibility features on your HP product, see Contacting support on page 82. Additional links to external partners and suppliers that may provide additional assistance:
Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) Google Products accessibility information (Android, Chrome, Google Apps) HP and accessibility 79 Assistive Technologies sorted by impairment type Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities. The standards contain technical criteria specific to various types of technologies, as well as performance-based requirements which focus on functional capabilities of covered products. Specific criteria cover software applications and operating systems, web-based information and applications, computers, telecommunications products, video and multimedia, and self-contained closed products. Mandate 376 EN 301 549 The EN 301 549 standard was created by the European Union within Mandate 376 as the basis for an online toolkit for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines (WCAG) Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps web designers and developers create sites that better meet the needs of people with disabilities or age-related limitations. WCAG advances accessibility across the full range of web content (text, images, audio, and video) and web applications. WCAG can be precisely tested, is easy to understand and use, and allows web developers flexibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012. WCAG specifically addresses barriers to accessing the web experienced by people with visual, auditory, physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0 provides characteristics of accessible content:
Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of presentation, and color contrast) Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and navigability) Understandable (by addressing readability, predictability, and input assistance) Robust (for instance, by addressing compatibility with assistive technologies) Legislation and regulations Accessibility of IT and information has become an area of increasing legislative importance. The following links provide information about key legislation, regulations, and standards. United States Canada Europe Australia Worldwide 80 Chapter 14 Accessibility Useful accessibility resources and links The following organizations might be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP. Organizations American Association of People with Disabilities (AAPD) The Association of Assistive Technology Act Programs (ATAP) Hearing Loss Association of America (HLAA) Information Technology Technical Assistance and Training Center (ITTATC) Lighthouse International National Association of the Deaf National Federation of the Blind Rehabilitation Engineering & Assistive Technology Society of North America (RESNA) Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) W3C Web Accessibility Initiative (WAI) Educational institutions California State University, Northridge, Center on Disabilities (CSUN) University of Wisconsin - Madison, Trace Center University of Minnesota computer accommodations program Other disability resources ADA (Americans with Disabilities Act) Technical Assistance Program ILO Global Business and Disability network EnableMart European Disability Forum Job Accommodation Network Microsoft Enable HP links Our contact webform HP comfort and safety guide HP public sector sales Useful accessibility resources and links 81 Contacting support NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products:
Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options:
Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Complete the Contact form for people with disabilities or age-related limitations. 82 Chapter 14 Accessibility Index A accessibility 78 accessibility needs assessment 79 action keys 15 B backup, creating 63 backups 63 battery airplane mode 16 help 16 identifying 15 keyboard backlight 15 mute 16 next 15 pause 15 play 15 privacy screen 13, 15 screen brightness 15 speaker volume 15 switch screen image 16 touchpad 16 using 15 wireless 16 administrator password 49 airplane mode key 16, 22 ambient light sensor, identifying 8 antivirus software 56 assistive technology (AT) finding 79 purpose 78 AT (assistive technology) finding 79 purpose 78 audio 33 adjusting volume 15 HDMI 37 headphones 33 headsets 34 sound settings 34 speakers 33
(microphone) combo jack, identifying 7 Automatic DriveLock disabling 52 enabling 52 Automatic Drivelock 52 Automatic DriveLock password entering 53 conserving power 45 discharging 45 factory-sealed 46 finding information 45 low battery levels 45 resolving low battery level 46 battery charge 44 battery information, finding 45 battery light 5 battery power 44 BIOS determining version 67 downloading an update 67 updating 67 Bluetooth device 22, 24 Bluetooth label 21 boot order changing using the f9 prompt 68 boot order, changing 64 bottom 21 buttons left TouchPad 9 power 11, 13 right TouchPad 9 C camera 8 identifying 8 using 33 camera light, identifying 8 camera privacy cover keyboard area 9 left side 7 right side 4 Computer Setup BIOS administrator password 50 navigating and selecting 66 restoring factory settings 66 starting 66 computer setup 66 connecting to a WLAN 23 connector, power 4, 5 control zone 9 corporate WLAN connection 23 critical battery level 45 customer support, accessibility 82 D data transfer 39 Disk Cleanup software 59 Disk Defragmenter software 59 display components 8 DriveLock description 53 disabling 55 enabling 54 DriveLock master password changing 55 DriveLock password changing 55 entering 55 setting 53 E electrostatic discharge 77 esc key, identifying 13 external power, using 46 camera privacy cover, identifying 8 caps lock light, identifying 10 caring for wood veneer 61 caring for your computer 60 cleaning your computer 60, 61 components bottom 19 display 8 F factory-sealed battery 46 fingerprint reader 58 fingerprint reader, identifying 12 fingerprints, registering 56 firewall software 56 fn key, identifying 13 fn lock light, identifying 10 Index 83 audio-out (headphone)/audio-in using 33 four-finger tap touchpad gesture HP Sure Recover 65 HP Touchpoint Manager 57 30 G GPS 24 H hardware, locating 3 HDMI audio, configuring 37 HDMI port connecting 36 HDMI port, identifying 5 headphones, connecting 33 headsets, connecting 34 help action key 16 Hibernation exiting 43 initiated during critical battery level 45 initiating 43 high-definition devices, connecting 36, 39 hot keys break 18 insert 18 microphone mute 16 pause 18 programming query 18 scroll lock 18 using 18 HP 3D DriveGuard 59 HP Assistive Policy 78 HP Client Security 57 HP Device as a Service (HP DaaS) 57 HP Easy Clean using 60 HP Fast Charge 44 HP LAN-Wireless Protection 26 HP MAC Address Pass Through 27 HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics Windows downloading 72 starting 72 using 71 downloading 70 installing 71 using 70 HP Recovery media recovery 64 HP resources 2 84 Index I initiating Sleep and Hibernation 42 input power 75 integrated numeric keypad, identifying 14 microphone mute 10 num lock 10 power 10 privacy key 10 low battery level 45 M maintenance internal microphones, identifying 8 International Association of Accessibility Professionals 78 Disk Cleanup 59 Disk Defragmenter 59 updating programs and drivers J jacks audio-out (headphone)/audio-in
(microphone) combo 7 managing power 42 microphone mute key, identifying microphone mute light, identifying 60 16 10 K keyboard and optional mouse Miracast 39 mute volume action key 16 using 32 keyboard backlight action key 15 keypad keys integrated numeric 14 action 15 airplane mode 16 esc 13 fn 13 num lock 14 privacy 13 touchpad 16 Windows 13 Windows application 14 L labels Bluetooth 21 regulatory 21 serial number 20 service 20 wireless certification 21 WLAN 21 left control zone, identifying 9 left side components 7 lights AC adapter and battery 5 battery 5 camera 8 caps lock 10 fn lock 10 N nano SIM card, inserting 21 next track action key 15 NFC 24 NFC tapping area, identifying 9 num lock light 10 O one-finger slide touch screen gesture 32 operating environment 76 P passwords administrator 49 BIOS administrator 50 user 49 pause action key 15 play action key 15 pointing stick, identifying 9 ports HDMI 5, 36 USB SuperSpeed 5, 7 USB SuperSpeed port with HP Sleep and Charge 7 USB Type-C 39 USB Type-C DisplayPort 5 USB Type-C power connector 5 USB Type-C power connector and SuperSpeed port with HP Sleep and Charge 5 Sleep and Hibernation, initiating 42 slots tap 28 two-finger pinch zoom 29 touchpad and touch screen gestures USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 4 USB Type-C SuperSpeed 5 USB Type-C SuperSpeed port and DisplayPort 34 USB Type-C Thunderbolt 35 power battery 44 external 46 power button, identifying 11, 13 power connector identifying 5 identifying USB Type-C 4, 5 power icon, using 44 power lights 10 power settings, using 44 precision touchpad using 28 precision touchpad gestures four-finger tap 30 three-finger swipe 31 three-finger tap 30 two-finger slide 29 two-finger tap 29 privacy key 13 privacy key light 10 privacy screen action key, identifying 13, 15 product name and number, computer 20 public WLAN connection 23 R recovery 63 discs 64 HP Recovery partition 64 media 64 USB flash drive 64 recovery media resources, accessibility 81 restoring 63 right control zone, identifying 9 right side components 4 S screen brightness action keys 15 Section 508 accessibility standards 80 security cable slot, identifying 7 serial number, computer 20 service labels, locating 20 setup utility navigating and selecting 66 restoring factory settings 66 shipping the computer 62 shutdown 43 SIM card, inserting 21 SIM slot, identifying 4 Sleep exiting 42 initiating 42 security cable 7 SIM card 4 smart card 7 smart card slot, identifying 7 software antivirus 56 Disk Cleanup 59 Disk Defragmenter 59 firewall 56 software installed, locating 3 software updates, installing 57 sound. See audio sound settings, using 34 speaker volume action keys 15 speakers connecting 33 speakers, identifying 11 special keys, using 13 standards and legislation, accessibility 80 creating using HP Cloud Recovery Download Tool 63 creating using Windows tools 63 regulatory information regulatory label 21 wireless certification labels 21 Remote HP PC Hardware Diagnostics SuperSpeed port and DisplayPort connector, connecting USB Type-
C 34 UEFI settings customizing 73 using 73 Sure Start using 69 switch screen image action key 16 system restore point, creating 63 T tap touchpad and touch screen three-finger swipe touchpad gesture 28 gesture 31 three-finger tap touchpad gesture Thunderbolt port with HP Sleep and identifying USB Type-C 4 Thunderbolt, connecting USB Type-
30 Charge C 35 touch screen gestures one-finger slide 32 TouchPad buttons 9 touchpad settings 9 using 28 touchpad gestures four-finger tap 30 three-finger swipe 31 three-finger tap 30 two-finger slide 29 two-finger tap 29 touchpad key 16 touchpad zone, identifying 9 TPM settings 68 transfer data 39 traveling with the computer 21, 62 turning off the computer 43 two-finger pinch zoom touchpad and touch screen gesture 29 two-finger slide touchpad gesture two-finger tap touchpad gesture 29 U unresponsive system 43 updating programs and drivers 60 USB SuperSpeed port with HP Sleep and Charge, identifying 7 USB SuperSpeed port, identifying 5, 29 7 Index 85 USB Type-C port, connecting 34, 35, wireless network (WLAN) 39 USB Type-C power connector and SuperSpeed port with HP Sleep and Charge, identifying 5 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge, identifying 4 USB Type-C power connector port, connecting 23 corporate WLAN connection 23 functional range 23 public WLAN connection 23 WLAN antennas, identifying 8 WLAN device 21 WLAN label 21 WWAN antennas, identifying 8 WWAN device 22, 23 USB Type-C SuperSpeed port, identifying 5 identifying 5 user password 49 using the keyboard and optional mouse 32 using the touchpad 28 V vents, identifying 11, 19 video 34 DisplayPort device 34 HDMI port 36 Thunderbolt Port device 35 USB Type-C 34, 35 wireless displays 39 volume adjusting 15 mute 16 W Windows backup 63 recovery media 63 system restore point 63 Windows application key, identifying 14 Windows Hello using 56 Windows key, identifying 13 Windows tools, using 63 wireless action key 16 wireless antennas, identifying 8 wireless button 22 wireless certification label 21 wireless controls button 22 operating system 22 wireless key 22 wireless light 22 86 Index
1 2 3 4 5 | User Manual Regulatory | Users Manual | 1.73 MiB | May 21 2020 / November 16 2020 | delayed release |
Regulatory, Safety, and Environmental Notices User Guide Copyright 20182020 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Java is a registered trademark of Oracle and/or its affiliates. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Sixth Edition: March 2020 First Edition: March 2018 Document Part Number: L25269-006 About This Guide This guide provides regulatory, safety, and environmental information that is compliant with U.S., Canadian, and international regulations for notebook computers, tablets, desktops, thin clients, personal workstations, all-in-ones, and point-of-sale terminals. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. WARNING!
Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION:
Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. Indicates information considered important but not hazard-related (for example, messages IMPORTANT:
related to property damage). Warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software. Also contains essential information to explain a concept or to complete a task. NOTE: Contains additional information to emphasize or supplement important points of the main text. TIP: Provides helpful hints for completing a task. iii iv About This Guide Table of contents 1 Regulatory notices ........................................................................................................................................ 1 Accessing regulatory labels ................................................................................................................................... 1 Federal Communications Commission notice ....................................................................................................... 1 Modifications ....................................................................................................................................... 2 Cables .................................................................................................................................................. 2 Products with wireless LAN devices or HP Mobile Broadband Modules ............................................. 2 Belarus regulatory notice ...................................................................................................................................... 3 Brazil notice ........................................................................................................................................................... 3 Canada notices ....................................................................................................................................................... 3 European Union regulatory notices ....................................................................................................................... 3 Declaration of Conformity ................................................................................................................... 3 Products with radio functionality (EMF) ........................................................................... 4 Restrictions for products with radio functionality (select products only) ....................... 4 Radio frequency bands and maximum power levels (select products and countries only) .................................................................................................................. 4 Ergonomics notice ............................................................................................................. 4 European telephone network declaration (Modem/Fax) ................................................. 5 Australia and New Zealand notice ......................................................................................................................... 5 China WWAN notice ................................................................................................................................................ 5 China radio equipment notice ................................................................................................................................ 5 Japan notice ........................................................................................................................................................... 6 Wireless LAN, Wireless WAN, and Bluetooth certification markings ................................................ 6 Mexico notice ......................................................................................................................................................... 6 Singapore wireless notice ...................................................................................................................................... 6 South Korea notices ............................................................................................................................................... 7 Thailand wireless notice ........................................................................................................................................ 7 Taiwan NCC notices ................................................................................................................................................ 8
......................................................................................................................................... 8 Wireless LAN 802.11a devices ............................................................................................................ 8 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices .............................................. 8 Airline travel notice ................................................................................................................................................ 8 User-replaceable battery notices .......................................................................................................................... 8 Factory-sealed battery notices ............................................................................................................................. 9 Laser compliance ................................................................................................................................................... 9 Telecommunications device approvals ................................................................................................................. 9 Modem notices ..................................................................................................................................................... 10 v U.S. modem statements .................................................................................................................... 10 Canada modem statements .............................................................................................................. 11 Japan modem statements ................................................................................................................ 11 New Zealand modem statements ..................................................................................................... 11 Voice support .................................................................................................................. 12 Macrovision Corporation notice ........................................................................................................................... 12 2 Safety notices ............................................................................................................................................. 13 Important safety information ............................................................................................................................. 13 Heat-related safety warning notice .................................................................................................................... 14 Potential safety conditions notice ....................................................................................................................... 14 Installation conditions ......................................................................................................................................... 14 Acoustics notice ................................................................................................................................................... 14 Battery notices ..................................................................................................................................................... 14 Fan notices ........................................................................................................................................................... 15 Headset and earphone volume level notice ........................................................................................................ 15 Laser safety ......................................................................................................................................................... 15 Power supply and power cord set requirements ................................................................................................ 16 Power supply class I grounding requirements .................................................................................. 16 Brazil notice .................................................................................................................... 16 Denmark .......................................................................................................................... 16 Finland ............................................................................................................................. 16 Norway ............................................................................................................................ 16 Sweden ............................................................................................................................ 16 Power supply requirements .............................................................................................................. 16 China ................................................................................................................................ 17 For use in Norway ........................................................................................................... 17 Power cord set requirements ............................................................................................................ 17 Power cord notice .............................................................................................................................. 17 DC plug of external HP power supply ............................................................................. 18 Japan power cord notice ................................................................................................................... 18 Japan power cord requirements ....................................................................................................... 18 Pinch hazard ........................................................................................................................................................ 18 TV antenna connectors protection ...................................................................................................................... 18 External television antenna grounding ............................................................................................ 18 Lightning protection .......................................................................................................................... 18 Note to CATV system installer ........................................................................................................... 19 Travel notice ........................................................................................................................................................ 19 China safety notices ............................................................................................................................................. 20 China altitude notice ......................................................................................................................... 20 China tropical warning notice ............................................................................................................ 20 vi Norway and Sweden cable grounding notice for products with a TV tuner ....................................................... 21 Taiwan eyesight notice ........................................................................................................................................ 21
....................................................................................................................... 21 3 Environmental notices ................................................................................................................................. 22 Electronic hardware, packaging and battery recycling ....................................................................................... 22 Disposal of waste equipment by users ............................................................................................................... 22 Brazil alkaline battery disposal ........................................................................................................................... 22 Brazil hardware recycling information ................................................................................................................ 22 Taiwan battery recycling information ................................................................................................................. 23 Turkey WEEE regulation ...................................................................................................................................... 23 ENERGY STAR Certification (select products only) ............................................................................................ 23 Chemical substances ........................................................................................................................................... 24 Mercury statement .............................................................................................................................................. 24 Perchlorate materialspecial handling may apply ............................................................................................. 25 China environmental notices ............................................................................................................................... 25 China PC energy label .......................................................................................................................................... 25 China RoHS ........................................................................................................................................................... 28
................................................... 28
............................................................................................................................................... 29
(RoHS) ..................................................... 31
....................................................................................................... 31
(RoHS) ......................................................................................................................................... 32
....................................................................................................... 32 India restriction of hazardous substances (RoHS) .............................................................................................. 33 Information for European Union Commission Regulation 1275/2008 .............................................................. 33 IT ECO declarations .............................................................................................................................................. 33 Japan restriction of hazardous substances (RoHS) ............................................................................................ 33 Ley para el Aprovechamiento Sustentable de la Energa de Mxico .................................................................. 34 TCO Certified ........................................................................................................................................................ 35 TCO Certified Edge ................................................................................................................................................ 36 Index ............................................................................................................................................................. 37 vii viii 1 Regulatory notices This chapter provides country- and region-specific non-wireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply aboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Accessing regulatory labels Regulatory labels, which provide country or regional regulatory information (for example, FCC ID), may be physically located on the bottom of the computer, inside the battery bay (select products only), under the removable service door (select products only), on the back of the display, or on the wireless or modem module. Some products may also provide electronic regulatory labels (e-labels) that can be accessed through the system BIOS. NOTE: Electronic labels are not available on all products. NOTE: Devices not for sale or use in the United States may not contain a FCC ID. To view electronic regulatory labels:
Turn on or restart the computer. Press esc or f10 to enter Computer Setup. 1. 2. 3. 4. Use a pointing device or the arrow keys to select Advanced, select Electronic Labels, and then press enter. To view an electronic label, use a pointing device or the arrow keys to select one of the listed items, and then press OK. NOTE: The list of available electronic label items varies depending on the computer model and installed devices. 5. To exit Computer Setup menus without making any changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Use the arrow keys to select Main, select Ignore Changes and Exit, and then press enter. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Accessing regulatory labels 1 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. 1. 2. For questions regarding this product:
Write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 Call HP at 650-857-1501 or Email techregshelp@hp.com To identify this product, refer to the part, series, or model number found on the product. The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. Modifications Cables To maintain compliance with FCC Rules and Regulations, connections to this device must be made with shielded cables having metallic RFI/EMI connector hoods. Products with wireless LAN devices or HP Mobile Broadband Modules This device must not be co-located or operating in conjunction with any other antenna or transmitter. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in a manner that is in conformance with the expected typical usage. 2 Chapter 1 Regulatory notices Belarus regulatory notice The product complies with the Belarus National Radio/Telecom Technical Regulation TR 2018/024/BY. Brazil notice Canada notices Este equipamento no tem direito proteo contra interferncia prejudicial e no pode causar interferncia em sistemas devidamente autorizados. IMPORTANT: A alimentao de energia predefinida para 220/230V. Se voc possuir tomada eltrica de 110/115V, por favor, altere a chave na parte traseira do seu computador para a tenso correta. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, the device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation: The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in a manner that is in conformance with the expected typical usage. IMPORTANT: When using IEEE 802.11a, n, or ac wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15 GHz to 5.25 GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage to this device. The antennas for this device are not replaceable. Any attempt at user access will damage your computer. European Union regulatory notices Declaration of Conformity Products bearing the CE marking have been constructed so that they can operate in at least one EU Member State and comply with one or more of the following EU Directives as may be applicable:
RED 2014/53/EU; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following website: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) Belarus regulatory notice 3 The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Email techregshelp@hp.com. Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For notebook computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality (select products only) IEEE 802.11x wireless LAN with 5.155.35 GHz frequency band is restricted for IMPORTANT:
indoor use only in all countries reflected in the matrix. Using this WLAN application outdoors might lead to interference issues with existing radio services. IMPORTANT:
excluded in all countries reflected in the matrix. Fixed outdoor installations for WiGig application (5766 GHz frequency band) are Radio frequency bands and maximum power levels (select products and countries only) Maximum Transmit Power EIRP (mW) RFID; 865-868 MHz/915-921 MHz 2000/4000 WWAN 4G LTE; 700/800/900/1800/2100/2300/2600/3500 MHz Radio Technology Bluetooth; 2,4 GHz NFC; 13,56 MHz WLAN Wi-Fi 802.11x; 2,4 GHz WLAN Wi-Fi 802.11x; 5 GHz WWAN 3G UTMS; 900/2100 MHz WWAN 2G GSM GPRS EDGE; 900 MHz WWAN 2G GSM GPRS EDGE; 1800 MHz WiGig 802.11ad; 60 GHz 100 10 100 200 200 250 2000 1000 316 NOTE: Use only HP-supported software drivers and correct country settings to ensure compliance. Ergonomics notice When a mobile computer is used at the office workstation for display work tasks where the Visual Display Unit
(VDU) Directive 90/270/EEC is applicable, an adequate external keyboard is required. Depending on the application and task, an adequate external monitor may also be necessary to attain working conditions comparable to a workstation setup. 4 Chapter 1 Regulatory notices Ref: EK1-ITB 2000 (voluntary GS certification) Mobile computers bearing the "GS" approval mark meet the applicable ergonomic requirements. Without external keyboards, they are suitable only for short-time use for VDU tasks. During mobile use with disadvantageous illumination conditions (e.g. direct sunlight) reflections may occur, which result in reduced readability. A computer system comprising HP brand products meets the applicable ergonomic requirements if all affected constituent products bear the "GS" approval mark, for example Business Desktop PC, keyboard, PC-
mouse and monitor. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/
regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Australia and New Zealand notice This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. The computer must be connected to the Telecommunication Network through a line cord that meets the requirements of AS/CA S008. WARNING! Modems without integral RJ11 connector that are shipped with this computer should not be installed in any other device. China WWAN notice China radio equipment notice Australia and New Zealand notice 5 Japan notice V-2 B VCCI-B VCCI32-1 VCCI-B B 5GHz Wireless LAN, Wireless WAN, and Bluetooth certification markings This product contains certified radio equipment. Some products may use electronic regulatory labels (e-labels). To view the certification mark and numbers on an e-label, please refer to the previous Accessing regulatory labels section. e e Mexico notice Declaracin para Mxico Singapore wireless notice La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. Turn off any WWAN devices while you are aboard aircraft. The use of these devices aboard aircraft is illegal, may be dangerous to the operation of the aircraft, and may disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, or legal action, or both. Users are reminded to restrict the use of radio equipment in fuel depots, chemical plants, and where blasting operations are in progress. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, no part of the human body should be allowed to come too close to the antennas during operation of the equipment. 6 Chapter 1 Regulatory notices This device has been designed to comply with applicable requirements for exposure to radio waves, based on scientific guidelines that include margins intended to assure the safety of all people, regardless of health and age. These radio wave exposure guidelines employ a unit of measurement known as the specific absorption rate (SAR). Tests for SAR are conducted using standardized methods, with the phone transmitting at its highest certified power level in all used frequency bands. The SAR data information is based on CENELEC's standards EN50360 and EN50361, which use the limit of 2 watts per kilogram, averaged over 10 grams of tissue. South Korea notices Thailand wireless notice
(This telecommunication equipment conforms to the requirements of NBTC.) This radio communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radio communication Equipment on Human Health announced by the National Telecommunications Commission. South Korea notices 7 Taiwan NCC notices Wireless LAN 802.11a devices Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Airline travel notice Use of electronic equipment aboard commercial aircraft is at the discretion of the airline. User-replaceable battery notices When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, refer to the HP website at http://www.hp.com/
recycle. For information about removing a user-replaceable battery, refer to the user guide included with the product. 8 Chapter 1 Regulatory notices Factory-sealed battery notices The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Laser compliance WARNING! Use of controls or adjustments, or performance of procedures other than those specified in the laser product installation guide, may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified in the laser product installation guide. Allow only authorized service providers to repair the unit. This product may be provided with an optical storage device (for example, a CD or DVD drive) and/or a fiber optic transceiver. Each of these devices that contain a laser is classified as a Class 1 Laser Product in accordance with IEC/EN 60825-1 and meets the requirements for safety of that standard. Each laser product complies with US FDA regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50 dated June 24, 2007 or Laser Notice No. 56, dated May 8, 2019. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. Factory-sealed battery notices 9 Modem notices U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. 10 Chapter 1 Regulatory notices Canada modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japan modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the V.92 56K Data/Fax Modem is below:
If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the LSI Corporation PCI-SV92EX Soft modem is below:
New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
Modem notices 11 a. b. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. d. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Macrovision Corporation notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 12 Chapter 1 Regulatory notices 2 Safety notices Important safety information WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. The computer may be heavy; be sure to use ergonomically correct lifting procedures when moving it. Install the computer near an AC outlet. The AC power cord is your computers main AC disconnecting device and must be easily accessible at all times. If the power cord provided with your computer has a grounded plug, always use the power cord with a properly grounded AC outlet to avoid the risk of electric shock. To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Do not operate the computer with the cover removed. For your safety, always unplug the computer from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. As a safety precaution, if the system power load exceeds the specific configurations capacities, the system may temporarily disable some USB ports. WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (network) jack. SAVE THESE INSTRUCTIONS. If your computer is provided with a voltage select switch for use in a 115 or 230 V power IMPORTANT:
system, the voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your computer and void any implied warranty. Important safety information 13 This product has not been evaluated for connection to an IT power system (an AC distribution system with no direct connection to earth, according to applicable safety standards). Heat-related safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the mobile computer, do not place the mobile computer directly on your lap or obstruct the computer air vents. Use the mobile computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The mobile computer and the AC adapter comply with the user-accessible surface temperature limits defined by applicable safety standards. Potential safety conditions notice If you notice any of the following conditions (or if you have other safety concerns), do not use the computer:
crackling, hissing, or popping sound, or a strong odor or smoke coming from the computer. It is normal for these conditions to appear when an internal electronic component fails in a safe and controlled manner. However, these conditions may also indicate a potential safety issue. Do not assume it is a safe failure. Turn off the computer, disconnect it from its power source, and contact technical support for assistance. Installation conditions See installation instructions before connecting this equipment to the input supply. WARNING! Energized and moving parts may be inside the computer. Disconnect power to the equipment before removing the enclosure. Replace and secure the enclosure before re-energizing the equipment. Acoustics notice Battery notices Sound pressure level (LpA) is far below 70dB(A) (operator position, normal operation, according to ISO 7779). To display product noise emission data, go to IT ECO Declarations at http://www.hp.com/go/ted, and then select a product category from the drop-down menu. WARNING! The product may contain an internal lithium manganese dioxide, vanadium pentoxide, or alkaline battery or battery pack. There is risk of fire and burns if the battery pack is not handled properly. WARNING! Do not attempt to recharge the battery. WARNING! Do not expose to temperatures higher than 60 C (140 F). WARNING! To reduce potential safety issues, only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased as an accessory from HP should be used with the computer. Fast charging may not be available for non-compatible or non-HP batteries. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! Replace only with the HP spare designated for this product. 14 Chapter 2 Safety notices WARNING! Do not ingest battery, a Chemical Burn Hazard. WARNING! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. WARNING! Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away WARNING!
from children. WARNING!
immediate medical attention. If you think batteries might have been swallowed or placed inside any part of the body, seek WARNING!
explosion or the leakage of flammable liquid or gas. Leaving a battery in an extremely high temperature surrounding environment can result in an WARNING! A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Icon Description Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents. Fan notices WARNING!
Keep body parts away from moving parts. WARNING! Keep body parts away from fan blades. WARNING! Keep body parts out of the motion path. Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level. The use of factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphones output voltage and therefore the sound pressure level. Laser safety For products equipped with optical drives or fiber optic transceivers. This product may be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are classified as Class 1 Laser Products in accordance with the standard IEC/EN 60825-1 and comply with its requirements. Fan notices 15 Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007 or Laser Notice No. 56, dated May 8, 2019. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser products installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. Power supply and power cord set requirements Power supply class I grounding requirements For protection from fault currents, the equipment shall be connected to a grounding terminal. Plug the system power cord into an AC outlet that provides a ground connection. Substitute cords may not provide adequate fault protection. Only use the power cord supplied with this product or an HP Inc. authorized replacement. Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Laite on liitettv suojakoskettimilla varustettuun pistorasiaan. Brazil notice Denmark Finland Norway Sweden Apparatet m tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Power supply requirements The power supplies on some products have external power switches. The voltage select switch feature on the product permits it to operate from any line voltage between 100-127 or 200-240 volts AC. Power supplies on those products that do not have external power switches are equipped with internal circuits that sense the incoming voltage and automatically switch to the proper voltage. WARNING! To reduce potential safety issues, only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or an AC adapter purchased as an accessory from HP should be used with the computer. 16 Chapter 2 Safety notices China For use in Norway CCC Some products are designed for an IT power system with phase-to-phase voltage 230 V. Power cord set requirements WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. The power cord set received with the product meets the requirements for use in the country where the equipment was originally purchased. Use only the power cord provided with the unit or an authorized replacement power cord from HP Inc. or an approved HP Inc. source. Replacement part numbers may be found at http://www.hp.com/support. Power cord sets for use in other countries must meet the requirements of the country where you use the product. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider. WARNING! Do not use power cords from other products. Mismatched power cords may result in a shock and fire hazard. The requirement listed below is applicable to all countries:
The power cord must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be installed. The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. WARNING! Do not operate this product with a damaged power cord set. If the power cord set is damaged in any manner, replace it immediately. Damaged cords may result in user exposure to hazards. Power cord notice If you were not provided with a power cord for the computer or for an external power accessory intended for use with the computer, you should purchase a power cord that is approved for use in your country or region. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm/
18AWG, and the length of the cord must be between 1.0 m (3.2 ft) and 2 m (6.56 ft). If you have questions about the type of power cord to use, contact your authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Power supply and power cord set requirements 17 DC plug of external HP power supply Japan power cord notice Japan power cord requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Pinch hazard WARNING! Observe pinch hazard areas. Keep fingers away from closing parts. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-
discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Lightning protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. 18 Chapter 2 Safety notices Table 2-1 Antenna Grounding Reference Grounding Component 1 2 3 4 5 6 7 Electric Service Equipment Power Service Grounding Electrode System (NEC Art 250, Part III) Ground Clamps Grounding Conductors (NEC Section 810.21) Antenna Discharge Unit (NEC Section 810.20) Ground Clamp Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installers attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that the Coaxial cable shield shall be connected to grounding system of the building, as close to the point of cable entry as practical. Travel notice WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Travel notice 19 China safety notices China altitude notice 2000m Icon Description 2000m China tropical warning notice Icon Description 20 Chapter 2 Safety notices Norway and Sweden cable grounding notice for products with a TV tuner CAUTION: To reduce potential safety issues, use a galvanic isolator when connecting to a cable distribution system. Taiwan eyesight notice
(1) 30 10
(2) 2 2 1 Norway and Sweden cable grounding notice for products with a TV tuner 21 3 Environmental notices This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users Icon Description This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum 22 Chapter 3 Environmental notices Taiwan battery recycling information Icon Description The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 of the Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. Contact a qualified Taiwanese recycler for proper battery disposal. Turkey WEEE regulation Trkiye Cumhuriyeti: AEEE Ynetmeliine Uygundur ENERGY STAR Certification (select products only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, HP Inc. has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Notebooks, Mobile Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Tablets/Slates Less than or equal to 1 minute Not applicable Not applicable Desktops, Integrated Desktops, Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Product will exit sleep mode when the power/sleep button is pressed. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. Product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can Taiwan battery recycling information 23 Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Thin clients Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes when sleep mode is supported by the operating system (varies by model) resume from sleep in response to a network signal. When sleep mode is supported by operating system product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. For computers that support an always-on, always-connected use profile where internet access is available
(such as tablets and slates), alternative low power modes - such as Short or Long Idle modes (as defined in the ENERGY STAR Computer Program Requirements) are provided that consume very little power (</= 10 Watts) and when applicable, maximize product battery life. These alternative low power modes are dynamic, with the display sleep mode activated within 1 minute of user inactivity. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management website at http://www.energystar.gov/
powermanagement. Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR website at http://www.energystar.gov. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances Mercury statement HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No. 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. This statement applies to all-in-one computers with built-in display panels that do not use LED backlighting. This HP product may contain the following material that might require special handling at end-of-life:
Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (EIA)
(http://www.eiae.org). 24 Chapter 3 Environmental notices Perchlorate materialspecial handling may apply The computers real-time clock battery may contain perchlorate and may require special handling when recycled or disposed of in California. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. China environmental notices China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers, this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type TEC (kilowatt hour) Desktop microcomputer, AIO Category A 98.0+Efa 148.0+Efa 198.0+Efa Grade 1 Grade 2 Grade 3 Category B 125.0+Efa 175.0+Efa 225.0+Efa Category C 159.0+Efa 209.0+Efa 259.0+Efa Category D 184.0+Efa 234.0+Efa 284.0+Efa Perchlorate materialspecial handling may apply 25 Product Type TEC (kilowatt hour) Portable Computer Category A 20.0+Efa 35.0+Efa 45.0+Efa Category B 26.0+Efa 45.0+Efa 65.0+Efa Category C 54.5+Efa 75.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to The Regulation of the Implementation on China Energy Label for Microcomputers". Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. 3. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2 GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
System memory of not less than 2 GB The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. A Discrete GPU 1. 2. 1. 2. Category D CPU physical core number of not less than 4, with at least one of the following features:
System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. 26 Chapter 3 Environmental notices China PC energy label 27 China RoHS
(Pb)
(Hg)
(Cd)
(PBB)
(PBDE)
(Cr(VI))
I/O PCA
(LCD) CD/DVD/
/Java O X X X X X X X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 28 Chapter 3 Environmental notices
(Pb)
(Hg)
(Cd)
(PBB)
(PBDE)
(Cr(VI)) SJ/T 11364 O GB/T 26572 X GB/T 26572
"X" RoHS
"X" RoHS USB USB
X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O
(Pb)
(Hg)
(Cd)
(PBB)
(PBDE)
(Cr(VI)) O O O O O O O O O O O O O O O China RoHS 29
(Pb)
(Hg)
(Cd)
(PBB)
(PBDE)
(Cr(VI)) I/O PCA
(LCD) CD/DVD/
/Java USB USB 3D /
X X X X O X X X X X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572
"X" RoHS
"X" RoHS 30 Chapter 3 Environmental notices O O O O O O O O O O O O O O O O O O O O O O O O O O
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) Cables
Chassis/Other
I/O PCAs
(LCD) Liquid crystal display (LCD) panel Memory Motherboard, processor, heat sinks Power pack Power supply Storage Devices Wireless Devices 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 Note 2: "" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The "" indicates that the restricted substance corresponds to the exemption.
(RoHS) 31 http://www.hp.com/support To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides.
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Lead Mercury Cadmium
(Pb)
(Hg)
(Cd) Hexavalent chromium (Cr
+6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) Unit Cables
/ Chassis/Other
I/O PCAs
(LCD) Liquid crystal display
(LCD) panel (for AIO only) Memory Motherboard, processor, heat sinks Power supply Storage Devices 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 Note 2: "" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The "" indicates that the restricted substance corresponds to the exemption. http://www.hp.com/support To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. 32 Chapter 3 Environmental notices India restriction of hazardous substances (RoHS) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations Notebook or tablet PCs http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/iteconotebook-o.html Desktop PCs and Thin Clients Workstations http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html?
jumpid=reg_R1002_USEN http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecoworkstatio.html Japan restriction of hazardous substances (RoHS) 2008 JISC0950 2006 7 1 http://www.hp.com/go/jisc0950/
A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. India restriction of hazardous substances (RoHS) 33 Ley para el Aprovechamiento Sustentable de la Energa de Mxico Ley para el Aprovechamiento Sustentable de la Energa de Mxico Se ha etiquetado este producto en conformidad con la Ley para el Aprovechamiento Sustentable de la Energa de Mxico, que requiere la divulgacin del consumo de energa del modo de uso normal (modo inactivo) y del modo de espera. Su producto es una de las muchas configuraciones de esta familia de modelos; el consumo de energa del modo inactivo de su configuracin especfica puede diferir de la informacin de la etiqueta. El consumo real de energa de su producto puede ser mayor o menor que el valor informado en la etiqueta de energa de producto para Mxico a causa de factores como la configuracin (componentes y mdulos seleccionados) y el uso (tareas que se estn efectuando, software instalado y en ejecucin, etc.). NOTE: Esta ley no es aplicable a las estaciones de trabajo. 34 Chapter 3 Environmental notices TCO Certified This section applies only to products bearing the TCO Certified logo. TCO Certified 35 TCO Certified Edge This section applies only to products bearing the TCO Certified Edge logo. 36 Chapter 3 Environmental notices Symbols/Numerics notebook computers modifications 2 notebook computers notice 1 Index 31, 32 31, 32 A airline travel notice 8 altitude notice 20 B battery 14 battery notice 8, 9, 22 battery recycling 22 Belarus regulatory notice 3 Brazil notice 3, 16 C cable grounding notice 21 Canada modem statement 11 Canada notices 3 China environmental notices 25 China PC energy label 25 D disposal notices battery 22 battery, user replacement 8 equipment 22 factory sealed battery 9 E electronic hardware and battery recycling 22 ENERGY STAR certification 23 environmental notices 22 equipment disposal notice 22 ergonomics notice 4, 5 European Union Commission Regulation 1275/2008 33 G GS Notice 4, 5 H headset and earphone volume level notice 15 I India restriction of hazardous substances notice 33 J Japan modem statement 11 Japan notice 6 Japan power cord notice 18 Japan restriction of hazardous substances notice 33 L labels, regulatory 1 laser safety notice 9, 15 Belarus regulatory 3 Brazil 3, 16 Canada 3 environmental 22 equipment disposal 22 ergonomics 4, 5 fan 15 headset and earphone volume level 15 India restriction of hazardous substances 33 Japan 6 Japan power cord 18 Japan restriction of hazardous substances 33 laser safety 9, 15 Macrovision Corporation 12 Mexico 6 modem 10 perchlorate material 25 power cords 17 Singapore 6 South Korea 7 Taiwan 8 Thailand wireless notice 7 travel 19 M Macrovision Corporation notice 12 maximum power levels 4 Mexico wireless notice 6 modem notices 10 modem statements notices, notebook computers Federal Communications Commission 1 P power cord notice 17 Canada 11 Japan 11 New Zealand 11 U.S. 10 modifications, notebook computers battery 22 Federal Communications Commission 2 R radio frequency bands 4 recycling, electronic hardware and S Singapore wireless notice 6 South Korea notice 7 T Taiwan notice 8 TCO Certified Certification 35 Index 37 F fan notice 15 Federal Communications Commission notebook computers cables 2 N New Zealand modem statement 11 notices airline travel 8 battery 8, 9, 14, 22 TCO Certified Edge Certification 36 Thailand wireless notice 7 travel notice 19 tropical warning notice 20 TV tuner, cable grounding notice 21 U U.S. modem statement 10 V voice support 12 volume level notice, headset and earphone 15 W wireless LAN devices 2 38 Index
1 2 3 4 5 | Internal Photos | Internal Photos | 1.67 MiB | May 21 2020 / November 16 2020 | delayed release |
1 2 3 4 5 | External Photos | External Photos | 1.69 MiB | May 21 2020 / November 16 2020 | delayed release |
1 2 3 4 5 | Label and Location | ID Label/Location Info | 217.30 KiB | May 21 2020 |
Label information ModelHSN-I38C 1. Images of the e-label screen are provided below:
RMNHSN-I38C FCC ID: B94HNI38PKHP2 Contains IC: 21374-L860GL Contains FCC ID: PD9AX201NG Contains IC: 1000M-AX201NG 2. The information that will be displayed on the e-label and information that will remain in the user manual is shown below:
Information on E-label In Manual FCC ID/IC number Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.) Class A / B Digital Device user manual statements1 Yes No No Yes No Yes 3. Users are able to access the information in no more than three steps in a devices menu by following below steps. Turn on or restart the computer. A. B. Press esc or f10 to enter Computer Setup. C. Use a pointing device or the arrow keys to select Advanced, select Electronic Labels, and then press D. To view an electronic label, use a pointing device or the arrow keys to select one of the listed items, enter. and then press OK.
NOTE: The list of available electronic label items varies depending on the computer model and installed devices.
E. To exit Computer Setup menus without making any changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions.
- or Use the arrow keys to select Main, select Ignore Changes and Exit, and then press enter. No special access codes or permissions are required to go through the above steps beyond entering a user-
defined password to protect against unauthorized access to the device. The information is stored on the device, no special accessories or supplemental plug-ins
(e.g., a SIM/USIM card) are required to access the information. No. 5. Users are provided specific instructions on how to access the information. 4. 6. Yes. The above information must be programmed by the responsible party and the information must be secured in such a manner that third-parties cannot modify it. The e-label information is pre-programmed by the manufacturer. The user cannot modify the e-label formation.
1 2 3 4 5 | Authorization Letter | Cover Letter(s) | 70.31 KiB | May 21 2020 |
Date: 2020-02-18 FCC ID: B94HNI38PKHP2 AUTHORIZATION LETTER To Whom It May Concern:
HP Inc. hereby authorizes Intel Mobile Communications France S.A.S WRF Lab, to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Intel Mobile Communications France S.A.S WRF Lab on HP Inc.s behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours, _________________________________________ Liang Rong Chiao / Worldwide Technical Regulations HP Inc. Tel: +886-2-37892469 E-mail: frances.liang@hp.com
1 2 3 4 5 | Confidentiality Letter | Cover Letter(s) | 299.52 KiB | May 21 2020 |
May 6, 2020 Subject: Confidentiality Request for FCC ID: B94HNI38PKHP2 Pursuant to FCC 47 CRF 0.457(d) and 0.459 the applicant requests that a part of the subject FCC application be held confidential. Permanent Type of Confidentiality Requested Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Short Term Permanent Permanent Permanent Permanent Permanent Permanent Permanent X X Exhibit Block Diagrams External Photos Internal Photos Operation Description/Antenna Specifications Operation Description/TAS Operational Report Operational Description and Validation Report Operational Description/ Dynamic WLAN SAR Description Schematics Test Setup Photos Users Manual Intel Mobile Communications has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition"
would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:
The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:
The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. Sincerely, By:
(Signature/Title1) Sr Regulatory Engineer for Intel Corp acting as agent for HP Inc. Steven C. Hackett ________________________
(Print Name)
1 2 3 4 5 | KDB 996369 Attestation Letter | Attestation Statements | 176.92 KiB | May 21 2020 |
American Certification Body 6731 Whittier Avenue Suite C110 McLean, VA 22101 USA Date: 05/10/2020 Ref: KDB 996369 D02 Module Q and A v01 Dear Examiner, This letter will attest that the FCC guidance in KDB 996369 D02 Module Q and A v01 for integrating modular transmitters into host equipment was followed for the preparation of this application under FCC ID: B94HNI38PKHP2 The equipment will include two previously authorized transmitter modules as described below and will re-use previous radiated spurious emissions from those modules original approval. Original Intel FCC ID: PD9AX201NG, originally granted on 1/28/2019; RF test reports 18717-02.TR01 thru TR0. WLAN/BT Module LTE Module FCC ID: ZMOL860GL, granted 11/09/2018; test report SZEM180500437001
This is a PCS licensed transmitter LTE module authorized as single modular approval to Fibocomm Wireless. Antenna specifications for these modules are included within this filing. These modules are used in accordance with the original module approval conditions and therefore re-use of radiated spurious emissions is justified according to KDB 996369 D02 Module Q and A v01 Sincerely, Steven C. Hackett Sr Regulatory Engineer, Intel Corporation acting as agent on behalf of HP Inc. 3390 East Harmony Road, Fort Collins, CO 80528 USA
1 2 3 4 5 | PAG Re Use Letter | Cover Letter(s) | 196.43 KiB | May 21 2020 |
American Certification Body 6731 Whittier Avenue Suite C110 McLean, VA 22101 USA Date: 5/06/2020 Ref: Application for Original Equipment Authorization for FCC ID: B94HNI38PKHP2 Dear Examiner, This is to request FCC Authorization for original equipment under FCC ID:
B94HNI38PKHP2. The equipment in this application is HP model HSN-I38C, 2 in 1 PC. The equipment is provided with a detachable keyboard for use in notebook or tablet mode as described within this filing. The equipment will also include two previously authorized transmitter modules as described below. FCC ID: PD9AX201NG , originally granted 1/28/2019. This is a WLAN 802.11a/b/g/
n/ac/ax module that is authorized for portable/mobile conditions. FCC ID: ZMOL860GL, granted 09/07/2018. This is a PCS licensed transmitter LTE module authorized as single modular approval to Fibocomm Wirele Antenna specifications for these modules are included within this filing. It is also our intention to apply the PAG re-use process for granting approvals. The full PAG review was previously performed under KDB 498903. We believe this application meets the conditions for PAG re-use as it is a special rf exposure compliance condition. The exact same WWAN authorized modules are re-used in this PC with the exact same algorithm and validation methods for time averaging SAR as approved in KDB 498903. Sincerely, Steven C. Hackett Sr Regulatory Engineer, Intel Corporation acting as agent on behalf of HP Inc. 3390 East Harmony Road, Fort Collins, CO
1 2 3 4 5 | Test Setup Photos SAR HongBo | Test Setup Photos | 613.21 KiB | May 21 2020 / November 16 2020 | delayed release |
1 2 3 4 5 | Test Setup Photos SAR WNC | Test Setup Photos | 613.12 KiB | May 21 2020 / November 16 2020 | delayed release |
1 2 3 4 5 | Test Setup Photos | Test Setup Photos | 168.28 KiB | May 21 2020 / November 16 2020 | delayed release |
1 2 3 4 5 | Test Setup Photos Radiated HongBo | Test Setup Photos | 153.39 KiB | May 21 2020 / November 16 2020 | delayed release |
1 2 3 4 5 | Test Setup Photos Radiated WNC | Test Setup Photos | 154.60 KiB | May 21 2020 / November 16 2020 | delayed release |
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2020-05-21 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
2 | 5775 ~ 5775 | NII - Unlicensed National Information Infrastructure TX | ||
3 | 2422 ~ 2462 | DTS - Digital Transmission System | ||
4 | JBP - Part 15 Class B Computing Device Peripheral | |||
5 | 2572.5 ~ 2617.5 | PCB - PCS Licensed Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 5 | Effective |
2020-05-21
|
||||
1 2 3 4 5 | Applicant's complete, legal business name |
HP Inc.
|
||||
1 2 3 4 5 | FCC Registration Number (FRN) |
0008035131
|
||||
1 2 3 4 5 | Physical Address |
3390 East Harmony Road
|
||||
1 2 3 4 5 |
Fort Collins, CO
|
|||||
1 2 3 4 5 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 5 | TCB Application Email Address |
h******@ACBcert.com
|
||||
1 2 3 4 5 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 3 4 5 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
1 2 3 4 5 |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
|||||
app s | FCC ID | |||||
1 2 3 4 5 | Grantee Code |
B94
|
||||
1 2 3 4 5 | Equipment Product Code |
HNI38PKHP2
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 | Name |
R****** P**** T********
|
||||
1 2 3 4 5 | Title |
US Canada Technical Regulations
|
||||
1 2 3 4 5 | Telephone Number |
970-8********
|
||||
1 2 3 4 5 | Fax Number |
000-0********
|
||||
1 2 3 4 5 |
r******@hp.com
|
|||||
app s | Technical Contact | |||||
1 2 3 4 5 | Firm Name |
HP Inc.
|
||||
1 2 3 4 5 | Name |
S****** L********
|
||||
1 2 3 4 5 | Physical Address |
3390 East Harmony Rd.
|
||||
1 2 3 4 5 |
Fort Collins, Colorado 80528
|
|||||
1 2 3 4 5 |
Fort Collins, 80528
|
|||||
1 2 3 4 5 |
United States
|
|||||
1 2 3 4 5 | Telephone Number |
28192********
|
||||
1 2 3 4 5 |
s******@hp.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 11/16/2020 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 3 4 5 | NII - Unlicensed National Information Infrastructure TX | |||||
1 2 3 4 5 | DTS - Digital Transmission System | |||||
1 2 3 4 5 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 5 | PCB - PCS Licensed Transmitter | |||||
1 2 3 4 5 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Model HSN-I38C | ||||
1 2 3 4 5 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | Yes | ||||
1 2 3 4 5 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 | Purpose / Application is for | Original Equipment | ||||
1 2 3 4 5 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 5 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 | Grant Comments | Power Output listed is conducted. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. Grantee must provide installation and operating instructions for complying with FCC multi-transmitter product procedures. Only those antenna(s) tested with the device or similar antenna(s) with equal or lesser gain may be used with this transmitter. End-users and installers must be provided with transmitter operating conditions for satisfying RF exposure compliance. The highest reported Body and Simultaneous SAR values are 0.20W/kg and 0.71W/kg respectively. Filing establishes portable category SAR conditions for the Model HSN-I38C with Main HongBo PIFA antenna. WiFi 2.4GHz & 5GHz P/N: 6036B0252501 (260-27364). Aux HongBo PIFA antenna. WiFi 2.4GHz & 5GHz and BT P/N: 6036B0252501 (260-27364). WNC PIFA antenna. WiFi 2.4GHz & 5GHz P/N: 6036B0249801 (81EABB15.G54). WNC PIFA antenna. WiFi 2.4GHz & 5GHz and BT P/N: 6036B0249801 (81EABB15.G54). SAR testing was performed to demonstrate mobile/portable RF compliance. | ||||
1 2 3 4 5 | Power Output listed is conducted. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. Grantee must provide installation and operating instructions for complying with FCC multi-transmitter product procedures. This module is approved in mobile/portable configurations. Only those antenna(s) tested with the device or similar antenna(s) with equal or lesser gain may be used with this transmitter. Grantee must coordinate with OEM integrator to determine applicable host configurations to ensure RF exposure compliance, including simultaneous transmission SAR requirements according to published KDB 616217 supplement documentation. When all conditions of this filing cannot be met installation of this device into specific final products may require the submission of a permissive change application, containing appropriate data demonstrating compliance, or a new application. This transmitter has 20MHz, 40MHz, 80MHz bandwidth modes as described in this filing. Device is a client only device containing a 2 x 2 MIMO configuration, enabled for either 2.4 or 5 GHz band operations as described in this filing. OEM/Host integrator must be provided with antenna installation instructions and transmitter operating conditions to satisfy RF exposure compliance. OEM/Host integrator is responsible for complying with the instructions and requirements for each transmitter they choose to integrate into a host product. The highest reported Body and Simultaneous SAR values are 1.20W/kg and 0.71W/kg respectively. Filing establishes portable category SAR conditions for the Model HSN-I38C with Main HongBo PIFA antenna. WiFi 2.4GHz & 5GHz P/N: 6036B0252501 (260-27364). Aux HongBo PIFA antenna. WiFi 2.4GHz & 5GHz and BT P/N: 6036B0252501 (260-27364). WNC PIFA antenna. WiFi 2.4GHz & 5GHz P/N: 6036B0249801 (81EABB15.G54). WNC PIFA antenna. WiFi 2.4GHz & 5GHz and BT P/N: 6036B0249801 (81EABB15.G54). SAR testing was performed to demonstrate mobile/portable RF compliance. | |||||
1 2 3 4 5 | Power Output listed is conducted. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multitransmitter product procedures. Grantee must provide installation and operating instructions for complying with FCC multi-transmitter product procedures. This module is approved in mobile/portable configurations. Only those antenna(s) tested with the device or similar antenna(s) with equal or lesser gain may be used with this transmitter. Grantee must coordinate with OEM integrator to determine applicable host configurations to ensure RF exposure compliance, including simultaneous transmission SAR requirements according to published KDB 616217 Supplement documentation. When all conditions of this filing cannot be met installation of this device into specific final products may require the submission of a permissive change application, containing appropriate data demonstrating compliance, or a new application. OEM/Host integrator must be provided with antenna installation instructions and transmitter operating conditions to satisfy RF exposure compliance. Device is a client only device containing a 2 x 2 MIMO configuration, enabled for either 2.4 or 5 GHz band operations as described in this filing. OEM/Host integrator is responsible for complying with the instructions and requirements for each transmitter they choose to integrate into a host product. The highest reported Body and Simultaneous SAR values are 1.38W/kg and 0.71W/kg respectively. Filing establishes portable category SAR conditions for the Model HSN-I38C with Main HongBo PIFA antenna. WiFi 2.4GHz & 5GHz P/N: 6036B0252501 (260-27364). Aux HongBo PIFA antenna. WiFi 2.4GHz & 5GHz and BT P/N: 6036B0252501 (260-27364). WNC PIFA antenna. WiFi 2.4GHz & 5GHz P/N: 6036B0249801 (81EABB15.G54). WNC PIFA antenna. WiFi 2.4GHz & 5GHz and BT P/N: 6036B0249801 (81EABB15.G54). SAR testing was performed to demonstrate mobile/portable RF compliance. | |||||
1 2 3 4 5 | Output power is ERP for Part 22, Part 27 and Part 90; EIRP for Part 24.and Part 27. This grant is valid only when the module is integrated as shown in this filing. End-users will not be provided with the module installation instructions. OEM integrator and end-users must be provided with transmitter operating conditions for satisfying RF exposure compliance. The maximum antenna gain allowed for use with this device is 5 dBi. This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. operations. The highest reported Body and Simultaneous SAR values are 1.43W/kg and 0.71W/kg respectively. Filing establishes portable category SAR conditions for the Model HSN-I38C with WWAN Main Tx1 Antenna: WNC, PIFA antenna. P/N: 6036B0249901 (81EABB15.G53). WWAN Aux Tx2 Antenna: WNC, PIFA antenna. P/N: 6036B0249801 (81EABB15.G54). WWAN Main Tx1 Antenna: HongBo, PIFA antenna. P/N: 6036B0251801 (260-27363). WWAN Aux Tx2 Antenna: HongBo, PIFA antenna. P/N: 6036B0252501 (260-27364). SAR testing was performed to demonstrate mobile/portable RF compliance. | |||||
1 2 3 4 5 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 | Firm Name |
Intel Corporation S.A.S.
|
||||
1 2 3 4 5 | Name |
N****** A****
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1 2 3 4 5 | Telephone Number |
00334********
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1 2 3 4 5 | Fax Number |
00334********
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1 2 3 4 5 |
n******@intel.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0100000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15E | 38 CC MO | 5180 | 5240 | 0.133 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15E | 38 CC MO | 5190 | 5230 | 0.129 | |||||||||||||||||||||||||||||||||||
2 | 3 | 15E | 38 CC MO | 5210 | 5210 | 0.072 | |||||||||||||||||||||||||||||||||||
2 | 4 | 15E | 38 CC MO | 5250 | 5250 | 0.036 | |||||||||||||||||||||||||||||||||||
2 | 5 | 15E | 38 CC MO ND | 5260 | 5320 | 0.135 | |||||||||||||||||||||||||||||||||||
2 | 6 | 15E | 38 CC MO ND | 5270 | 5310 | 0.109 | |||||||||||||||||||||||||||||||||||
2 | 7 | 15E | 38 CC MO ND | 5290 | 5290 | 0.062 | |||||||||||||||||||||||||||||||||||
2 | 8 | 15E | 38 CC MO ND | 5500 | 5700 | 0.137 | |||||||||||||||||||||||||||||||||||
2 | 9 | 15E | 38 CC MO ND | 5710 | 5710 | 0.132 | |||||||||||||||||||||||||||||||||||
2 | 1 | 15E | 38 CC MO ND | 5720 | 5720 | 0.103 | |||||||||||||||||||||||||||||||||||
2 | 11 | 15E | 38 CC MO ND | 5530 | 5690 | 0.149 | |||||||||||||||||||||||||||||||||||
2 | 12 | 15E | 38 CC MO | 5745 | 5825 | 0.134 | |||||||||||||||||||||||||||||||||||
2 | 13 | 15E | 38 CC MO | 5755 | 5795 | 0.132 | |||||||||||||||||||||||||||||||||||
2 | 14 | 15E | 38 CC MO | 5775 | 5775 | 0.13 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC | 2402 | 2480 | 0.008 | |||||||||||||||||||||||||||||||||||
3 | 2 | 15C | CC MO | 2412 | 2472 | 0.986 | |||||||||||||||||||||||||||||||||||
3 | 3 | 15C | CC MO | 2422 | 2462 | 0.642 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 22H | 824.7 | 848.3 | 0.244 | 0.1 ppm | 8M93G7D | ||||||||||||||||||||||||||||||||||
5 | 2 | 22H | 824.7 | 848.3 | 0.2 | 0.1 ppm | 8M95W7D | ||||||||||||||||||||||||||||||||||
5 | 3 | 22H | 824.7 | 848.3 | 0.239 | 0.1 ppm | 13M5G7D | ||||||||||||||||||||||||||||||||||
5 | 4 | 22H | 824.7 | 848.3 | 0.157 | 0.1 ppm | 13M5W7D | ||||||||||||||||||||||||||||||||||
5 | 5 | 22H | 826.4 | 846.6 | 0.211 | 0.1 ppm | 4M08F9W | ||||||||||||||||||||||||||||||||||
5 | 6 | 24E | 1850.7 | 1914.3 | 0.199 | 0.1 ppm | 17M9W7D | ||||||||||||||||||||||||||||||||||
5 | 7 | 24E | 1850.7 | 1914.3 | 0.158 | 0.1 ppm | 17M9W7D | ||||||||||||||||||||||||||||||||||
5 | 8 | 24E | 1850.7 | 1909.3 | 0.156 | 0.1 ppm | 18M0W7D | ||||||||||||||||||||||||||||||||||
5 | 9 | 24E | 1850.7 | 1909.3 | 0.241 | 0.1 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
5 | 1 | 24E | 1850.7 | 1909.3 | 0.196 | 0.1 ppm | 2M71W7D | ||||||||||||||||||||||||||||||||||
5 | 11 | 24E | 1852.4 | 1907.6 | 0.237 | 0.1 ppm | 4M11F9W | ||||||||||||||||||||||||||||||||||
5 | 12 | 24E | 1850.7 | 1914.3 | 0.247 | 0.1 ppm | 17M9G7D | ||||||||||||||||||||||||||||||||||
5 | 13 | 9 | 814.7 | 823.3 | 0.191 | 0.1 ppm | 1M10W7D | ||||||||||||||||||||||||||||||||||
5 | 14 | 9 | 814.7 | 823.3 | 0.232 | 0.1 ppm | 8M97G7D | ||||||||||||||||||||||||||||||||||
5 | 15 | 9 | 814.7 | 823.3 | 0.188 | 0.1 ppm | 8M97W7D | ||||||||||||||||||||||||||||||||||
5 | 16 | 9 | 790.5 | 795.5 | 0.245 | 0.1 ppm | 4M49G7D | ||||||||||||||||||||||||||||||||||
5 | 17 | 9 | 790.5 | 795.5 | 0.194 | 0.1 ppm | 4M49W7D | ||||||||||||||||||||||||||||||||||
5 | 18 | 9 | 790.5 | 795.5 | 0.238 | 0.1 ppm | 8M93G7D | ||||||||||||||||||||||||||||||||||
5 | 19 | 9 | 790.5 | 795.5 | 0.185 | 0.1 ppm | 8M95W7D | ||||||||||||||||||||||||||||||||||
5 | 2 | 27 | 706.5 | 713.5 | 0.12 | 0.1 ppm | 8M93W7D | ||||||||||||||||||||||||||||||||||
5 | 21 | 27 | 706.5 | 713.5 | 0.154 | 0.1 ppm | 8M93W7D | ||||||||||||||||||||||||||||||||||
5 | 22 | 27 | 706.5 | 713.5 | 0.184 | 0.1 ppm | 8M93G7D | ||||||||||||||||||||||||||||||||||
5 | 23 | 27 | 779.5 | 784.5 | 0.195 | 0.1 ppm | 8M89W7D | ||||||||||||||||||||||||||||||||||
5 | 24 | 27 | 779.5 | 784.5 | 0.247 | 0.1 ppm | 8M89G7D | ||||||||||||||||||||||||||||||||||
5 | 25 | 27 | 779.5 | 784.5 | 0.249 | 0.1 ppm | 4M46G7D | ||||||||||||||||||||||||||||||||||
5 | 26 | 27 | 699.7 | 715.3 | 0.199 | 0.1 ppm | 8M97W7D | ||||||||||||||||||||||||||||||||||
5 | 27 | 27 | 699.7 | 715.3 | 0.247 | 0.1 ppm | 8M97G7D | ||||||||||||||||||||||||||||||||||
5 | 28 | 27 | 699.7 | 715.3 | 0.248 | 0.1 ppm | 4M47G7D | ||||||||||||||||||||||||||||||||||
5 | 29 | 27 | 1710.7 | 1754.3 | 0.166 | 0.1 ppm | 17M9W7D | ||||||||||||||||||||||||||||||||||
5 | 3 | 27 | 1710.7 | 1754.3 | 0.194 | 0.1 ppm | 17M9G7D | ||||||||||||||||||||||||||||||||||
5 | 31 | 27 | 1710.7 | 1754.3 | 0.196 | 0.1 ppm | 8M93G7D | ||||||||||||||||||||||||||||||||||
5 | 32 | 27 | 1710.7 | 1779.3 | 0.196 | 0.1 ppm | 18M0W7D | ||||||||||||||||||||||||||||||||||
5 | 33 | 27 | 1710.7 | 1779.3 | 0.242 | 0.1 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
5 | 34 | 27 | 1710.7 | 1779.3 | 0.198 | 0.1 ppm | 13M6W7D | ||||||||||||||||||||||||||||||||||
5 | 35 | 27 | 1712.4 | 1752.6 | 0.21 | 0.1 ppm | 4M08F9W | ||||||||||||||||||||||||||||||||||
5 | 36 | 27 | 2498.5 | 2687.5 | 0.344 | 0.1 ppm | 18M0W7D | ||||||||||||||||||||||||||||||||||
5 | 37 | 27 | 2498.5 | 2687.5 | 0.396 | 0.1 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
5 | 38 | 27 | 2307.5 | 2312.5 | 0.165 | 0.1 ppm | 8M95W7D | ||||||||||||||||||||||||||||||||||
5 | 39 | 27 | 2307.5 | 2312.5 | 0.198 | 0.1 ppm | 8M93G7D | ||||||||||||||||||||||||||||||||||
5 | 4 | 27 | 2307.5 | 2312.5 | 0.167 | 0.1 ppm | 4M48W7D | ||||||||||||||||||||||||||||||||||
5 | 41 | 27 | 2502.5 | 2567.5 | 0.199 | 0.1 ppm | 18M0W7D | ||||||||||||||||||||||||||||||||||
5 | 42 | 27 | 2502.5 | 2567.5 | 0.24 | 0.1 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
5 | 43 | 27 | 2502.5 | 2567.5 | 0.246 | 0.1 ppm | 13M5G7D | ||||||||||||||||||||||||||||||||||
5 | 44 | 27 | 2572.5 | 2617.5 | 0.221 | 0.1 ppm | 8M95G7D | ||||||||||||||||||||||||||||||||||
5 | 45 | 27 | 2572.5 | 2617.5 | 0.175 | 0.1 ppm | 8M99W7D | ||||||||||||||||||||||||||||||||||
5 | 46 | 27 | 2572.5 | 2617.5 | 0.216 | 0.1 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
5 | 47 | 27 | 2572.5 | 2617.5 | 0.14 | 0.1 ppm | 18M0W7D |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC