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1 | Users Manual | Users Manual | 936.04 KiB | December 04 2017 / October 10 2017 |
User Guide Product notice Software terms This user guide describes features that are common to most models. Some features may not be available on your computer. Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com. To access the latest user guides or manuals for your product, go to http://www.hp.com/
support. Select Find your product, and then follow the on-screen instructions. By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller. For any further information or to request a full refund of the price of the computer, please contact your seller. Copyright 2016 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Centrino, Pentium, and Thunderbolt are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: December 2016 Document Part Number: 913094-xx1 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1). iii iv Safety warning notice Processor configuration setting (select products only) IMPORTANT: Select computer products are configured with an Intel Pentium N35xx/N37xx series or a Celeron N28xx/N29xx/N30xx/N31xx series processor and a Windows operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the original settings. v vi Processor configuration setting (select products only) Table of contents 1 Welcome ....................................................................................................................................................... 1 Finding information ............................................................................................................................................... 2 2 Network connections ..................................................................................................................................... 4 Connecting to a wireless network ......................................................................................................................... 4 Using the wireless controls ................................................................................................................. 4 Wireless button ................................................................................................................. 4 Operating system controls ............................................................................................... 4 Connecting to a WLAN ......................................................................................................................... 5 Using HP Mobile Broadband (select products only) ........................................................................... 5 Using HP Mobile Connect Pro (select products only) .......................................................................... 6 Using GPS (select products only) ........................................................................................................ 6 Using Bluetooth wireless devices (select products only) ................................................................... 6 Connecting Bluetooth devices .......................................................................................... 6 Connecting to a wired network .............................................................................................................................. 7 Connecting to a local area network (LAN) (select products only) ...................................................... 7 Using a modem (select products only) ............................................................................................... 7 Connecting a modem cable ............................................................................................... 7 Connecting a country- or region-specific modem cable adapter .................................... 8 3 Screen navigation .......................................................................................................................................... 9 Using the TouchPad and touch screen gestures ................................................................................................... 9 Tap ....................................................................................................................................................... 9 Two-finger pinch zoom ..................................................................................................................... 10 Two-finger scroll (TouchPad only) ................................................................................................... 10 Two-finger tap (TouchPad only) ....................................................................................................... 10 Four-finger tap (TouchPad only) ...................................................................................................... 11 Three-finger swipe (TouchPad only) ................................................................................................ 11 One-finger slide (touch screen only) ................................................................................................ 11 Using the keyboard and optional mouse ............................................................................................................ 12 Using the on-screen keyboard .......................................................................................................... 12 4 Entertainment features ............................................................................................................................... 13 Using a webcam (select products only) .............................................................................................................. 13 Using audio .......................................................................................................................................................... 13 Connecting speakers ......................................................................................................................... 13 vii Connecting headphones .................................................................................................................... 13 Connecting headsets ......................................................................................................................... 14 Using sound settings ......................................................................................................................... 14 Using video .......................................................................................................................................................... 14 Connecting video devices using a USB Type-C cable (select products only) ................................... 15 Connecting video devices using an HDMI cable (select products only) ........................................... 15 Setting up HDMI audio .................................................................................................... 16 Discovering and connecting wired displays using MultiStream Transport ..................................... 16 Connect displays to computers with Intel graphics (with an optional hub) .................. 17 Discovering and connecting to Miracast-compatible wireless displays (select products only) ..... 17 Discovering and connecting to Intel WiDi certified displays (select Intel products only) ............... 17 5 Power management ..................................................................................................................................... 18 Shutting down (turning off) the computer ......................................................................................................... 18 Setting power options ......................................................................................................................................... 18 Using power-saving states ............................................................................................................... 18 Initiating and exiting Sleep ............................................................................................. 19 Enabling and exiting user-initiated Hibernation (select products only) ....................... 19 Using the power meter and power settings ................................................................... 19 Setting password protection on wakeup ....................................................................... 20 Using battery power .......................................................................................................................... 20 Finding additional battery information .......................................................................... 20 Using HP Battery Check .................................................................................................. 21 Displaying the remaining battery charge ....................................................................... 21 Maximizing battery discharge time ................................................................................ 21 Managing low battery levels .......................................................................................... 21 Identifying low battery levels ...................................................................... 22 Resolving a low battery level ....................................................................... 22 Conserving battery power .............................................................................................. 22 Disposing of a battery .................................................................................................... 22 Replacing a battery ......................................................................................................... 22 Using external AC power ................................................................................................................... 23 6 Security ...................................................................................................................................................... 24 Protecting the computer ..................................................................................................................................... 24 Using passwords .................................................................................................................................................. 25 Setting passwords in Windows ......................................................................................................... 25 Setting passwords in Computer Setup ............................................................................................. 26 Managing a BIOS administrator password ....................................................................................... 26 Entering a BIOS administrator password ....................................................................... 27 Managing a Computer Setup DriveLock password (select products only) ...................................... 28 viii Setting a DriveLock password ........................................................................................ 28 Enabling DriveLock (select products only) ..................................................................... 29 Disabling DriveLock (select products only) .................................................................... 29 Entering a DriveLock password (select products only) ................................................. 30 Changing a DriveLock password (select products only) ................................................ 30 Using Computer Setup Automatic DriveLock (select products only) ............................................... 30 Entering an Automatic DriveLock password (select products only) .............................. 30 Removing Automatic DriveLock protection (select products only) ............................... 31 Using antivirus software ..................................................................................................................................... 31 Using firewall software ....................................................................................................................................... 31 Installing software updates ................................................................................................................................ 32 Using HP Client Security (select products only) .................................................................................................. 32 Using HP Touchpoint Manager (select products only) ........................................................................................ 32 Using an optional security cable (select products only) ..................................................................................... 32 Using a fingerprint reader (select products only) ............................................................................................... 33 Locating the fingerprint reader ........................................................................................................ 33 7 Maintenance ............................................................................................................................................... 34 Improving performance ....................................................................................................................................... 34 Using Disk Defragmenter .................................................................................................................. 34 Using Disk Cleanup ............................................................................................................................ 34 Using HP 3D DriveGuard (select products only) ............................................................................... 34 Identifying HP 3D DriveGuard status .............................................................................. 35 Updating programs and drivers .......................................................................................................................... 35 Cleaning your computer ...................................................................................................................................... 35 Cleaning procedures ......................................................................................................................... 35 Cleaning the display ........................................................................................................ 36 Cleaning the sides or cover ............................................................................................. 36 Cleaning the TouchPad, keyboard, or mouse (select products only) ............................ 36 Traveling with or shipping your computer .......................................................................................................... 36 8 Backup and recovery .................................................................................................................................... 38 Creating recovery media and backups ................................................................................................................ 38 Creating HP Recovery media (select products only) ........................................................................ 38 Using Windows tools ........................................................................................................................................... 39 Restore and recovery .......................................................................................................................................... 40 Recovering using HP Recovery Manager .......................................................................................... 40 What you need to know before you get started ............................................................ 40 Using the HP Recovery partition (select products only) ................................................ 41 Using HP Recovery media to recover ............................................................................. 41 Changing the computer boot order ................................................................................ 42 ix Removing the HP Recovery partition (select products only) ......................................... 43 9 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 44 Using Computer Setup ......................................................................................................................................... 44 Starting Computer Setup .................................................................................................................. 44 Navigating and selecting in Computer Setup ................................................................................... 44 Restoring factory settings in Computer Setup ................................................................................. 45 Updating the BIOS ............................................................................................................................. 46 Determining the BIOS version ........................................................................................ 46 Downloading a BIOS update ........................................................................................... 46 Changing the boot order using the f9 prompt .................................................................................. 47 TPM BIOS settings (select products only) ........................................................................................................... 47 Using HP Sure Start (select products only) ......................................................................................................... 48 10 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 49 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 49 11 Specifications ........................................................................................................................................... 51 Input power .......................................................................................................................................................... 51 Operating environment ....................................................................................................................................... 51 12 Electrostatic Discharge .............................................................................................................................. 52 13 Accessibility .............................................................................................................................................. 53 Supported assistive technologies ....................................................................................................................... 53 Contacting support .............................................................................................................................................. 53 Index ............................................................................................................................................................. 54 x 1 Welcome After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard. Pressing the Windows key again will return you to the previous screen. Connect to the InternetSet up your wired or wireless network so that you can connect to the Internet. For more information, see Network connections on page 4. Update your antivirus softwareProtect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 31. Get to know your computerLearn about your computer features. Find installed softwareAccess a list of the software preinstalled on the computer:
Select the Start button, and then select All apps. or Right-click the Start button, and then select Programs and Features. Back up your hard drive by creating recovery discs or a recovery flash drive. See Backup and recovery on page 38. 1 Finding information To locate resources that provide product details, how-to information, and more, use this table. Contents Overview of computer setup and features Online chat with an HP technician Support telephone numbers HP service center locations Proper workstation setup Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Electrical and mechanical safety information Important regulatory notices, including information about proper battery disposal, if needed. Resource Setup Instructions HP support For HP support, go to http://www.hp.com/support. Safety & Comfort Guide To access this guide:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. or Select the Start button, select All apps, select HP, and then select HP Documentation. or Type support in the taskbar search box, and then select the HP Support Assistant app. Select My PC, select the Specifications tab, and then select User Guides. or Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides. or Go to http://www.hp.com/ergo. IMPORTANT: You must be connected to the Internet to access the latest version of the user guide. Regulatory, Safety and Environmental Notices To access this document:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. or Select the Start button, select All apps, select HP, and then select HP Documentation. or Type support in the taskbar search box, and then select the HP Support Assistant app. Select My PC, select the Specifications tab, and then select User Guides. or 2 Chapter 1 Welcome Resource Contents Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides. Specific warranty information about this computer Limited Warranty*
To access this document:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. or Select the Start button, select All apps, select HP, and then select HP Documentation. or Type support in the taskbar search box, and then select the HP Support Assistant app. Select My PC, select the Specifications tab, and then select User Guides. or Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides. or Go to http://www.hp.com/go/orderdocuments. IMPORTANT: You must be connected to the Internet to access the latest version of the user guide.
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone number, and postal address. Finding information 3 2 Network connections Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Your computer may be equipped with one or more of the following wireless devices:
WLAN deviceConnects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module (select products only)A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations
(similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. Bluetooth deviceCreates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close togethertypically within 10 meters (approximately 33 feet) of each other. Using the wireless controls You can control the wireless devices in your computer using one or more of these features:
Wireless button (also called airplane mode key or wireless key) (referred to in this chapter as wireless button) Operating system controls Wireless button The computer may have a wireless button, one or more wireless devices, and one or two wireless lights. All the wireless devices on your computer are enabled at the factory. The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls:
1. 2. Type control panel in the taskbar search box, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. 4 Chapter 2 Network connections Connecting to a WLAN NOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. To connect to a WLAN, follow these steps:
1. 2. Be sure that the WLAN device is on. Select the network status icon in the taskbar, and then connect to one of the available networks. If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Enter the code, and then select Next to complete the connection. NOTE:
If no WLANs are listed, you may be out of range of a wireless router or access point. If you do not see the WLAN you want to connect to, right-click the network status icon in the NOTE:
taskbar, and then select Open Network and Sharing Center. Select Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the connection. After the connection is made, select the network status icon at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors. Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operators network, gives you the freedom to connect to the Internet, send e-mail, or connect to your corporate network without the need for Wi-Fi hotspots. NOTE:
HP Mobile Connect Pro (select products only) on page 6. If your computer includes HP Mobile Connect, the instructions in this section do not apply. See Using You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display. Or You can find the number following these steps:
1. 2. 3. From the taskbar, select the network status icon. Select View Connection Settings. Under the Mobile broadband section, select the network status icon. Some mobile network operators require the use of a SIM card. A SIM card contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer. Connecting to a wireless network 5 For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using HP Mobile Connect Pro (select products only) HP Mobile Connect Pro is a prepaid, mobile broadband service that provides a cost-effective, secure, simple, and flexible mobile broadband connection for your computer. To use HP Mobile Connect Pro, your computer must have a SIM card and the HP Mobile Connect app. For more information about HP Mobile Connect Pro and where it is available, go to http://www.hp.com/go/mobileconnect. Using GPS (select products only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. To enable GPS, make sure location is enabled under the Windows privacy setting. 1. 2. Type location in the taskbar search box, and then select Location privacy settings. Follow the on-screen instructions for using location settings. For more information, see the Get started app. To access the Get started app:
Select the Start button, and then select the Get started app. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook) Phones (cellular, cordless, smartphone) Imaging devices (printer, camera) Audio devices (headset, speakers) Mouse External keyboard Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Getting Started App. Select the Start button, and then select the Get started app. Connecting Bluetooth devices Before you can use a Bluetooth device, you must establish a Bluetooth connection. 1. 2. 3. Type bluetooth in the taskbar search box, and then select Bluetooth settings. Turn on Bluetooth, if it is not already turned on. Select your device from the list, and then follow the on-screen instructions. If the device requires verification, a pairing code is displayed. On the device you are adding, follow NOTE:
the on-screen instructions to verify that the code on your device matches the pairing code. For more information, refer to the documentation provided with the device. 6 Chapter 2 Network connections NOTE:
devices may have additional requirements; refer to the documentation provided with the device. If your device does not appear in the list, be sure that Bluetooth on that device is turned on. Some Connecting to a wired network Select products may allow wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. Connecting to a local area network (LAN) (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable or an optional docking device or expansion port, if there is no RJ-45 port on the computer. To connect the network cable, follow these steps:
1. 2. Plug the network cable into the network jack (1) on the computer. Plug the other end of the network cable into a network wall jack (2) or router. If the network cable contains noise suppression circuitry (3), which prevents interference from NOTE:
TV and radio reception, orient the circuitry end of the cable toward the computer. Using a modem (select products only) A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable. In some countries or regions, a specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. Connecting a modem cable To connect the modem cable, follow these steps:
1. Plug the modem cable into the modem jack (1) on the computer. Connecting to a wired network 7 2. Plug the modem cable into the RJ-11 telephone wall jack (2). If the modem cable contains noise suppression circuitry (3), which prevents interference from NOTE:
TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter. To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:
1. 2. 3. Plug the modem cable into the modem jack (1) on the computer. Plug the modem cable into the modem cable adapter (2). Plug the modem cable adapter (3) into the telephone wall jack. 8 Chapter 2 Network connections 3 Screen navigation You can navigate the computer screen in the following ways:
Use touch gestures directly on the computer screen (select products only) Use touch gestures on the TouchPad Use a keyboard and optional mouse (mouse purchased separately) Use an on-screen keyboard (select products only) Use the pointing stick (select products only) Using the TouchPad and touch screen gestures The TouchPad helps you navigate the computer screen and control the pointer using simple touch gestures. You can also use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. To navigate a touch screen (select products only), touch the screen directly using gestures described in this chapter. You can also customize gestures and view demonstrations of how they work. Type control panel in the taskbar search box, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. NOTE: Unless noted, gestures can be used on the TouchPad or a touch screen (select products only). Tap Use the tap/double-tap gesture to select or open an item on the screen. Point to an item on the screen, and then tap one finger on the TouchPad zone or touch screen to select the item. Double-tap an item to open it. Using the TouchPad and touch screen gestures 9 Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your fingers apart. Two-finger scroll (TouchPad only) Use the two-finger scroll to move up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger tap (TouchPad only) Use the two-finger tap to open the menu for an object on the screen. NOTE: The two-finger tap performs the same function as right-clicking with the mouse. Tap two fingers on the TouchPad zone to open the options menu for the selected object. 10 Chapter 3 Screen navigation Four-finger tap (TouchPad only) Use the four-finger tap to open the action center. Tap four fingers on the Touchpad to open the action center and view current settings and notifications. Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. Swipe 3 fingers away from you to see all open windows. Swipe 3 fingers toward you to show the desktop. Swipe 3 fingers left or right to switch between open windows. One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. To move an object, press and hold your finger on an object, and then drag your finger to move the object. Using the TouchPad and touch screen gestures 11 Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. Using the on-screen keyboard The computer has an on-screen keyboard that is displayed when you are in tablet mode. 1. 2. To display the on-screen keyboard, tap the keyboard icon in the notification area, at the far right of the taskbar. Begin typing. To access settings for the on-screen keyboard, type control panel in the taskbar search box, select Control Panel, select Devices and Printers, and then select Typing. NOTE: Hot keys do not display or function on the on-screen keyboard. NOTE: Suggested words may be displayed at the top of the on-screen keyboard. Tap a word to select it. 12 Chapter 3 Screen navigation 4 Entertainment features Use your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external devices like a projector, monitor, TV, or speakers. Using a webcam (select products only) Your computer has a webcam (integrated camera) that records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To access the camera, type camera in the taskbar search box, and then select Camera from the list of applications. Using audio You can download and listen to music, stream audio content (including radio) from the web, record audio, or mix audio and video to create multimedia. You can also play music CDs on the computer (on select models) or attach an external optical drive to play CDs. To enhance your listening enjoyment, attach headphones or speakers. Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out
(headphone)/audio-in (microphone) combo jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio on page 16. Before connecting speakers, lower the volume setting. Connecting headphones WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in
(microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. Using a webcam (select products only) 13 Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio-
out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using sound settings Use sound settings to adjust system volume, change system sounds, or manage audio devices. To view or change sound settings:
Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. or Right-click the Start button, select Control Panel, select Hardware and Sound, and then select Sound. Your computer may include an enhanced sound system by Bang & Olufsen, DTS, or another provider. As a result, your computer may include advanced audio features that can be controlled through an audio control panel specific to your audio system. Use the audio control panel to view and control audio settings. Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your system. or Right-click the Start button, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to your system. Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. 14 Chapter 4 Entertainment features Connecting video devices using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C Thunderbolt device to your computer, you need a USB Type-C cable, purchased separately. To see video or high-resolution display output on an external Thunderbolt device, connect the Thunderbolt device according to the following instructions:
1. Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port on the computer. 2. 3. Connect the other end of the cable to the external Thunderbolt device. Press fn+f4 to alternate the computer screen image between 4 display states. PC screen only: View the screen image on the computer only. Duplicate: View the screen image simultaneously on both the computer and external device. Extend: View the screen image extended across both the computer and external device. Second screen only: View the screen image on the external device only. Each time you press fn+f4 the display state changes. NOTE:
For best results, especially if you choose the "Extend" option, increase the screen resolution of the external device, as follows. Type control panel in the taskbar search box, select Control Panel, select Appearance and Personalization. Under Display, select Adjust resolution. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions:
1. Connect one end of the HDMI cable to the HDMI port on the computer. Using video 15 2. 3. Connect the other end of the cable to the high-definition TV or monitor. Press fn+f4 to alternate the computer screen image between 4 display states:
PC screen only: View the screen image on the computer only. Duplicate: View the screen image simultaneously on both the computer and the external device. Extend: View the screen image extended across both the computer and the external device. Second screen only: View the screen image on the external device only. Each time you press fn+f4, the display state changes. NOTE:
For best results, especially if you choose the "Extend" option, increase the screen resolution of the external device, as follows. Type control panel in the taskbar search box, select Control Panel, select Appearance and Personalization. Under Display, select Adjust resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps:
1. 2. 3. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. On the Playback tab, select the name of the digital output device. Click Set Default, and then click OK. To return the audio stream to the computer speakers:
1. 2. 3. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers. Click Set Default, and then click OK. Discovering and connecting wired displays using MultiStream Transport MultiStream Transport (MST) allows you to connect multiple wired display devices to your computer by connecting to the VGA or DisplayPorts on your computer and also to the VGA or DisplayPorts on a hub or an external docking station. You can connect in several ways, depending on the type of graphics controller 16 Chapter 4 Entertainment features installed on your computer and whether or not your computer includes a built-in hub. Go to Device Manager to find out what hardware is installed on your computer. Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. Connect displays to computers with Intel graphics (with an optional hub) NOTE: With an Intel graphics controller and optional hub, you can connect up to 3 display devices. To set up multiple display devices, follow these steps:
1. 2. Connect an external hub (purchased separately) to the DisplayPort on your computer, using a DP-to-DP cable (purchased separately). Be sure that the hub power adapter is connected to AC power. Connect your external display devices to the VGA ports or DisplayPorts on the hub. 3. When Windows detects a monitor connected to the DP hub, the DisplayPort Topology Notification dialog box is displayed. Click the appropriate options to configure your displays. Multiple display choices include Duplicate, which mirrors your computer screen on all enabled display devices, or Extend, which extends the screen image across all enabled display devices. NOTE:
If this dialog box does not appear, be sure that each external display device is connected to the correct port on the hub. For more information, type control panel in the taskbar search box, select Control Panel, select Appearance and Personalization. Under Display, select Adjust resolution. Discovering and connecting to Miracast-compatible wireless displays (select products only) NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the documentation that came with your TV or secondary display. To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast:
Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. Discovering and connecting to Intel WiDi certified displays (select Intel products only) Use Intel WiDi to wirelessly project individual files such as photos, music, or videos, or to duplicate your entire computer screen to a TV or a secondary display device. Intel WiDi, a premium Miracast solution, makes it easy and seamless to pair your secondary display device;
provides for full-screen duplication; and improves speed, quality, and scaling. To connect to Intel WiDi certified displays:
Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. To open Intel WiDi:
Type Intel WiDi in the taskbar search box, and then click Intel WiDi. Using video 17 5 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types of power controls. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions:
When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a Universal Serial Bus
(USB) port When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button, the recommended procedure is to use the Windows shutdown command:
NOTE:
or Hibernation before shutdown is possible by briefly pressing the power button. If the computer is in the Sleep state or in Hibernation (select products only), you must first exit Sleep 1. 2. Save your work and close all open programs. Select the Start button, select the Power icon, and then select Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the following emergency procedures in the sequence provided:
Press ctrl+alt+delete. Select the Power icon, and then select Shut Down. Press and hold the power button for at least 5 seconds. Disconnect the computer from external power. Press and hold the power button for at least 15 seconds. Setting power options CAUTION: Several well-known vulnerabilities exist when a computer is in the Sleep state. To prevent an unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the computer will be out of your physical possession. This practice is particularly important when you travel with your computer. Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. 18 Chapter 5 Power management CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external memory card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state. Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways:
Briefly press the power button. Select the Start button, select the Power icon, and then select Sleep. To exit Sleep, briefly press the power button. When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE:
before the computer will return to the screen. If you have set a password to be required on wakeup, you must enter your Windows password Enabling and exiting user-initiated Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options:
1. 2. 3. Type power options in the taskbar search box, and then select Power Options. or Right-click the Power meter icon
, and then select Power Options. In the left pane, select Choose what the power buttons do. Select Change Settings that are currently unavailable, and then, in the When I press the power button or When I press the sleep button area, select Hibernate. or Under Shutdown settings, select the Hibernate box to show the Hibernate option in the Power menu. 4. Select Save changes. To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working. NOTE:
before your work will return to the screen. If you have set a password to be required on wakeup, you must enter your Windows password Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. Setting power options 19 To view the percentage of remaining battery charge and the current power plan, place the mouse pointer over the power meter icon
. To use Power Options, right-click the power meter icon can also type power options in the task bar search box, and then select Power Options.
, and then select an item from the list. You Different power meter icons indicate whether the computer is running on battery or external power. The icon also reveals a message if the battery has reached a low or critical battery level. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:
1. 2. 3. 4. Type power options in the taskbar search box, and then select Power Options. or Right-click the Power meter icon
, and then select Power Options. In the left pane, select Require a password on wakeup. Select Change Settings that are currently unavailable. Select Require a password (recommended). NOTE: To create a user account password or change your current user account password, select Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Select Save changes. Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC power. Computer battery life varies, depending on power management settings, running programs, display brightness, external devices connected to the computer, and other factors. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. If the computer contains a charged battery and is running on external AC power, the computer automatically switches to battery power if the AC adapter is disconnected on the computer or an AC power loss occurs. NOTE: When you disconnect AC power, the display brightness is automatically decreased to save battery life. Select computer products can switch between graphic modes to increase battery life. Finding additional battery information To access battery information:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or 20 Chapter 5 Power management Click the question mark icon in the taskbar. 2. Select My PC, select the Diagnostics and Tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery. HP Battery Check tool to test battery performance Information on calibration, power management, and proper care and storage to maximize battery life Information on battery types, specifications, life cycles, and capacity Using HP Battery Check To monitor the status of your battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app. If HP Battery Check indicates that your battery should be replaced, contact support. To run HP Battery Check:
1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. Select My PC, select the Diagnostics and Tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. 2. 3. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination. Displaying the remaining battery charge Move the pointer over the Power meter icon
. Maximizing battery discharge time Battery discharge time varies depending on features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time:
Lower the brightness on the display. Select the Power saver setting in Power Options. Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low-
battery alerts and system responses can be changed using Power Options. Preferences set using Power Options do not affect lights. Type power options in the taskbar search box, and then select Power Options. Setting power options 21 Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
The battery light (select products only) indicates a low or critical battery level. or The Power meter icon shows a low or critical battery notification. If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information. Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following devices:
AC adapter Optional docking or expansion device Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available, save your work and shut down the computer. Conserving battery power Type power options in the taskbar search box, and then select Power Options. or Select low power-use settings through Power Options. Turn off wireless and LAN connections and exit modem applications when you are not using them. Disconnect unused external devices that are not plugged into an external power source. Stop, disable, or remove any external memory cards that you are not using. Decrease screen brightness. Before you leave your work, initiate Sleep, or shut down the computer. Disposing of a battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Replacing a battery The battery(ies) in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. 22 Chapter 5 Power management Using external AC power WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. NOTE:
computer box. For information on connecting to AC power, see the Setup Instructions poster provided in the External AC power is supplied through an approved AC adapter or an optional docking or expansion device. Connect the computer to external AC power under any of the following conditions:
When charging or calibrating a battery When installing or modifying system software When writing information to a CD, a DVD, or a BD (select products only) When running Disk Defragmenter When performing a backup or recovery When you connect the computer to external AC power, the following events occur:
The battery begins to charge. If the computer is turned on, the power meter icon in taskbar changes appearance. When you disconnect external AC power, the following events occur:
The computer switches to battery power. The display brightness is automatically decreased to save battery life. Setting power options 23 6 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: Some features listed in this chapter may not be available on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to http://www.hp.com. Computer risk Security feature Unauthorized use of the computer HP Client Security, in combination with a password, smart card, contactless card, registered fingerprints, or other authentication credential Unauthorized access to Computer Setup (BIOS) BIOS Administrator password in Computer Setup*
Unauthorized access to the contents of a hard drive DriveLock password (select products only) in Computer Setup*
Unauthorized startup from an optional external optical drive
(select products only), optional external hard drive (select products only), or internal network adapter Boot options feature in Computer Setup*
Unauthorized access to a Windows user account Windows user password Unauthorized access to data HP Drive Encryption software Windows Defender Unauthorized access to Computer Setup settings and other system identification information BIOS Administrator password in Computer Setup*
Unauthorized removal of the computer Security cable slot (used with an optional security cable on select products only)
*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. NOTE: On tablets without keyboards, you can use the touch screen. 24 Chapter 6 Security Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in Computer Setup, which is preinstalled on the computer. BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. Windows passwords are set only in the Windows operating system. If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used. You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature. Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program. Do not use the same password for multiple applications or websites, and do not reuse your Windows password for any other application or website. Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications. You can securely read them in the future if they cannot be remembered. Do not store passwords in a file on the computer. The following tables list commonly used Windows and BIOS administrator passwords and describe their functions. Setting passwords in Windows Password Function Administrator password*
Protects access to a Windows administrator-level account. NOTE: Setting the Windows administrator password does not set the BIOS Administrator password. User password*
*For information about setting a Windows administrator password or a Windows user password, type support in the taskbar search box, and then select the HP Support Assistant app. Protects access to a Windows user account. Using passwords 25 Setting passwords in Computer Setup Password Function BIOS administrator password*
Protects access to Computer Setup. DriveLock master password*
DriveLock user password*
NOTE:
If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled. Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. For select products, a BIOS administrator password must NOTE:
be set before you can set a DriveLock password. Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. For select products, a BIOS administrator password must NOTE:
be set before you can set a DriveLock password.
*For details about each of these passwords, see the following topics. Managing a BIOS administrator password To set, change, or delete this password, follow these steps:
Setting a new BIOS administrator password 1. Start Computer Setup. Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup. 2. Select Security, select Create BIOS Administrator password or Set Up BIOS Administrator Password
(select products only), and then press enter. 3. When prompted, type a password. 4. When prompted, type the new password again to confirm. 5. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Changing a BIOS administrator password 1. Start Computer Setup. Computers or tablets with keyboards:
26 Chapter 6 Security Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup. 2. Select Security, select Change BIOS Administrator Password or Change Password (select products only), and then press enter. 3. When prompted, type your current password. 4. When prompted, type your new password. 5. When prompted, type your new password again to confirm. 6. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Deleting a BIOS administrator password 1. Start Computer Setup. Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup. 2. Select Security, select Change BIOS Administrator Password or Change Password (select products only), and then press enter. 3. When prompted, type your current password. 4. When prompted for the new password, leave the field empty, and then press enter. 5. When prompted to type your new password again, leave the field empty, and then press enter. 6. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Entering a BIOS administrator password At the BIOS Administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After two unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using passwords 27 Managing a Computer Setup DriveLock password (select products only) CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used. DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection:
After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password. The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day-to-day user. The user password and the master password can be identical. You can delete a user password or master password only by removing DriveLock protection from the drive. NOTE:
DriveLock features. For select products, a BIOS administrator password must be set before you can access the Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps:
1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup. 2. Select Security, make the selection for Hard Drive Utilities or Hard Drive Tools (select products only), select DriveLock, and then press enter. NOTE:
administrator password. For select products, you may be required to set a DriveLock password and enter the BIOS Select the hard drive you want to protect, and then press enter. Select Set DriveLock Master Password or Set DriveLock Password (select products only), and then press enter. Carefully read the warning. Follow the on-screen instructions to set a DriveLock password. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. 3. 4. 5. 6. 7. 28 Chapter 6 Security Enabling DriveLock (select products only) For select products, you may need to follow these instructions to enable DriveLock. 1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup. 2. Select Security, select Hard Drive Utilities or Hard Drive Tools (select products only), select DriveLock, and then press enter. NOTE:
Set DriveLock Password. For select products, you may be required to enter the BIOS Administrator password and select 3. 4. Select the hard drive you want to protect, and then press enter. Follow the on-screen instructions to make the selections to enable DriveLock and to enter passwords when prompted. NOTE:
For select products, you may be prompted to type DriveLock. The field is case sensitive. 5. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. Disabling DriveLock (select products only) 1. Start Computer Setup. Computers or tablets with keyboards:
1. 2. Turn off the computer. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
1. 2. Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup. 2. Select Security, select Hard Drive Utilities or Hard Drive Tools (select products only), select DriveLock, and then press enter. NOTE:
Set DriveLock Password. For select products, you may be required to enter the BIOS Administrator password and select 3. 4. 5. Select the hard drive you want to manage, and then press enter. Follow the on-screen instructions to disable DriveLock. To exit Computer Setup, select Main, select Save Changes and Exit, and then select Yes. Using passwords 29 Entering a DriveLock password (select products only) Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter. After three incorrect attempts to enter the password, you must shut down the computer and try again. Changing a DriveLock password (select products only) To change a DriveLock password in Computer Setup, follow these steps:
1. 2. 3. 4. Turn off the computer. Press the power button. At the DriveLock Password prompt, type the current DriveLock user password or master password that you are changing, press enter, and then press or tap f10 to enter Computer Setup. Select Security, select Hard Drive Utilities or Hard Drive Tools (select products only), select DriveLock, and then press enter. NOTE:
Set DriveLock Password. For select products, you may be required to enter the BIOS Administrator password and select 5. Select the hard drive you want to manage, and then press enter. 6. Make the selection to change the password, and then follow the on-screen prompts to enter passwords. NOTE: The Change DriveLock Master Password option is visible only if the master password was provided at the DriveLock Password prompt in step 3. 7. To exit Computer Setup, select Main, select Save Changes and Exit, and then follow the on-screen instructions. Using Computer Setup Automatic DriveLock (select products only) In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive. NOTE: A BIOS Administrator password must be set before you can access the Automatic DriveLock features. Entering an Automatic DriveLock password (select products only) To enable an Automatic DriveLock password in Computer Setup, follow these steps:
1. 2. 3. 4. 5. Turn on or restart the computer, and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen. Press f10 to enter Computer Setup. Select Security, select Hard Drive Tools, select Automatic DriveLock, and then press enter. Enter the BIOS Administrator password, and then press enter. Select an internal hard drive, and then press enter. 30 Chapter 6 Security 6. 7. Read the warning. To continue, select YES. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Removing Automatic DriveLock protection (select products only) To remove DriveLock protection in Computer Setup, follow these steps:
1. 2. 3. 4. 5. 6. 7. Turn on or restart the computer, and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen. Press f10 to enter Computer Setup. Select Security, select Hard Drive Tools, select Automatic DriveLock, and then press enter. Enter the BIOS Administrator password, and then press enter. Select an internal hard drive, and then press enter. Select Disable protection. To save your changes and exit Computer Setup, select the Save icon, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer. For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider:
Host-based firewallsSoftware that protects only the computer it is installed on. Network-based firewallsInstalled between your DSL or cable modem and your home network to protect all the computers on the network. Using antivirus software 31 When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. IMPORTANT: Microsoft sends out alerts regarding Windows updates, which may include security updates. To protect the computer from security breaches and computer viruses, install all updates from Microsoft as soon as you receive an alert. You can install these updates automatically. To view or change the settings:
1. 2. 3. Select the Start button, select Settings, and then select Update & Security. Select Windows Update, and then follow the on-screen instructions. To schedule a time for installing updates, select Advanced Options, and then follow the on-screen instructions. Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. This software can be accessed through the HP Client Security icon at the far right of the taskbar or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, see the HP Client Security software Help. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables customers to reduce time spent solving end-user device and security issues. Customers can quickly download and install the software, which is highly cost effective relative to traditional in-house solutions. For more information, see http://www.hptouchpointmanager.com. Using an optional security cable (select products only) A security cable (purchased separately) is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. To connect a security cable to your computer, follow the device manufacturer's instructions. 32 Chapter 6 Security Using a fingerprint reader (select products only) Integrated fingerprint readers are available on select products. In order to use the fingerprint reader, you must enroll your fingerprints in HP Client Security's Credential Manager. Refer to the HP Client Security software Help. After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications. Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer:
Near the bottom of the TouchPad On the right side of the keyboard On the upper-right side of the display On the left side of the display Depending on your product, the reader may be oriented horizontally or vertically. Both orientations require that you swipe your finger perpendicular to the metallic sensor. Using a fingerprint reader (select products only) 33 7 Maintenance It is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer. Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your hard drive at least once a month. NOTE:
It is not necessary to run Disk Defragmenter on solid-state drives. To run Disk Defragmenter:
1. 2. 3. Connect the computer to AC power. Type defragment in the taskbar search box, and then select Defragment and optimize your drives. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently. To run Disk Cleanup:
1. 2. Type disk in the taskbar search box, and then select Free up disk space by deleting unnecessary files or Uninstall apps to free up disk space. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions:
You drop the computer. You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. 34 Chapter 7 Maintenance NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives. For more information, see the HP 3D DriveGuard software Help. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the drive in a secondary hard drive bay (select products only) is parked. To determine whether a drive is currently protected or whether it is parked, view the icon on the Windows desktop in the notification area, at the far right of the taskbar. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic notifications when updates become available. If you would like to update your programs and drivers, follow these instructions:
1. 2. 3. Type support in the taskbar search box, and then select the HP Support Assistant app.
- or -
Click the question mark icon in the taskbar. Select My PC, select the Updates tab, and then select Check for updates and messages. Follow the on-screen instructions. Cleaning your computer Use the following products to safely clean your computer:
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands) Alcohol-free glass-cleaning fluid Solution of water and mild soap Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product. Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches. Cleaning procedures Follow the procedures in this section to safely clean your computer. Updating programs and drivers 35 WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. 2. 3. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that a display is dry before you close the computer. Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously, or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad, keyboard, or mouse (select products only) WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys. To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Traveling with or shipping your computer If you have to travel with or ship your computer, follow these tips to keep your equipment safe. Prepare the computer for traveling or shipping:
Back up your information to an external drive. Remove all discs and all external media cards, such as memory cards. Turn off and then disconnect all external devices. Shut down the computer. Take along a backup of your information. Keep the backup separate from the computer. When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. 36 Chapter 7 Maintenance If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package FRAGILE. The use of wireless devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on. If you are traveling internationally, follow these suggestions:
Check the computer-related customs regulations for each country or region on your itinerary. Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Traveling with or shipping your computer 37 8 Backup and recovery This chapter provides information about the following processes. The information in the chapter is standard procedure for most products. Creating recovery media and backups Restoring and recovering your system For additional information, refer to the HP support assistant app. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. IMPORTANT:
70% charged before you start the recovery process. If you will be performing recovery procedures on a tablet, the tablet battery must be at least IMPORTANT:
beginning any recovery process. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before Creating recovery media and backups The following methods of creating recovery media and backups are available on select products only. Choose the available method according to your computer model. Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For information on creating recovery media, see Creating HP Recovery media (select products only) on page 38. For information on the recovery options that are available using the recovery media, see Using Windows tools on page 39. Use Windows tools to create system restore points and create backups of personal information. For more information, see Recovering using HP Recovery Manager on page 40. NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default. Creating HP Recovery media (select products only) If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu, select File Explorer, and then select This PC. If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions. 38 Chapter 8 Backup and recovery You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 39. If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. HP Recovery Manager examines the computer and determines the required storage capacity for the media that will be required. To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CDRW, DVDRW, double-layer DVDRW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-quality blank USB flash drive. If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions. Be sure that the computer is connected to AC power before you begin creating the recovery media. The creation process can take an hour or more. Do not interrupt the creation process. If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue. To create HP Recovery media:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. 2. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Create recovery media, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 40. Using Windows tools You can create recovery media, system restore points, and backups of personal information using Windows tools. NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get started app. Select the Start button, and then select the Get started app. Using Windows tools 39 Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:
IMPORTANT: Not all methods are available on all products. Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information see the Get started app. Select the Start button, and then select the Get started app. If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. If you want to recover the Windows partition to original factory content, you can choose the System Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 40. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 38. On select products, if you want to recover the computer's original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 40. On select products, if you want to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select products only) on page 43. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 38. What you need to know before you get started HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 38. To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 38. If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP 40 Chapter 8 Backup and recovery website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options:
NOTE: Only the options available for your computer display when you start the recovery process. System RecoveryReinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. Factory ResetRestores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select products only) allows System Recovery only. Using the HP Recovery partition (select products only) The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT:
beginning these steps (select products only). For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. Type recovery in the taskbar search box, select Recovery Manager, and then select HP Recovery Environment.
- or-
For computers or tablets with keyboards attached, press f11 while the computer boots, or press and hold f11 as you press the power button. For tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume up button; then select f11.
- or -
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f11.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f11. 2. 3. Select Troubleshoot from the boot options menu. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. Restore and recovery 41 1. 2. If possible, back up all personal files. Insert the HP Recovery media, and then restart the computer. NOTE:
boot order. See Changing the computer boot order on page 42. If the computer does not automatically restart in HP Recovery Manager, change the computer 3. Follow the on-screen instructions. Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. To change the boot order:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. 2. Insert the HP Recovery media. Access the system Startup menu. For computers or tablets with keyboards attached:
Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. For tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume up button; then select f9.
- or -
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f9.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f9. 3. 4. Select the optical drive or USB flash drive from which you want to boot. Follow the on-screen instructions. 42 Chapter 8 Backup and recovery Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on page 38. NOTE: The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition:
1. 2. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Remove Recovery Partition, and then follow the on-screen instructions. Restore and recovery 43 9 Computer Setup (BIOS), TPM, and HP Sure Start Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps:
Start Computer Setup. Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup. Navigating and selecting in Computer Setup To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to select the item. NOTE: On tablets without keyboards, you can use your finger to make selections. To scroll up and down, select the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard. To close open dialog boxes and return to the main Computer Setup screen, press esc, and then follow the on-screen instructions. 44 Chapter 9 Computer Setup (BIOS), TPM, and HP Sure Start To exit Computer Setup menus, choose one of the following methods:
To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Ignore Changes and Exit, and then press enter. To save your changes and exit Computer Setup menus:
Select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. 2. 3. 4. Start Computer Setup. See Starting Computer Setup on page 44. Select Main, and then select Apply Factory Defaults and Exit. NOTE: On select products, the selections may display Restore Defaults instead of Apply Factory Defaults and Exit. Follow the on-screen instructions. To save your changes and exit, select the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Using Computer Setup 45 Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To decide whether you need to update Computer Setup (BIOS), first determine the BIOS version on your computer. BIOS version information (also known as ROM date and System BIOS) can be accessed by pressing fn+esc (if you are already in Windows) or by using Computer Setup. 1. 2. 3. Start Computer Setup. See Starting Computer Setup on page 44. Select Main, and then select System Information. To exit Computer Setup without saving your changes, select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main, select Ignore Changes and Exit, and then press enter. To check for later BIOS versions, see Downloading a BIOS update on page 46. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. 2. 3. 4. Type support in the taskbar search box, and then select the HP Support Assistant app. or Select the question mark icon in the taskbar. Select Updates, and then select Check for updates and messages. Follow the on-screen instructions. At the download area, follow these steps:
a. b. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. 46 Chapter 9 Computer Setup (BIOS), TPM, and HP Sure Start NOTE:
any software updates, especially system BIOS updates. If you connect your computer to a network, consult the network administrator before installing BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps:
1. 2. 3. 4. 5. Type file in the taskbar search box, and then select File Explorer. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Changing the boot order using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps:
1. Access the Boot Device Options menu:
Computers or tablets with keyboards:
Turn on or restart the computer, and when the HP logo appears, press f9 to enter the Boot Device Options menu. Tablets without keyboards:
Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F9 to enter the Boot Device Options menu. 2. Select a boot device, then press enter. TPM BIOS settings (select products only) IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable. For any compliance issues arising from your operation/
usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. HP will not be responsible for any related liabilities. TPM provides additional security for your computer. You can modify the TPM settings in Computer Setup
(BIOS). NOTE:
If you change the TPM setting to Hidden, TPM is not visible in the operating system. To access TPM settings in Computer Setup:
1. 2. Start Computer Setup. See Starting Computer Setup on page 44. Select Security, select TPM Embedded Security, and then follow the on-screen instructions. TPM BIOS settings (select products only) 47 Using HP Sure Start (select products only) Select computer models are configured with HP Sure Start, a technology that monitors the computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 48 Chapter 9 Computer Setup (BIOS), TPM, and HP Sure Start 10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. When HP PC Hardware Diagnostics (UEFI) detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. This ID code can then be provided to support to help determine how to correct the problem. NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode and you must use the keyboard attached. To start HP PC Hardware Diagnostics (UEFI), follow these steps:
1. 2. Turn on or restart the computer, and quickly press esc. Press f2. The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 49. b. c. Hard drive BIOS 3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE:
If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device. Download the latest UEFI version 1. 2. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run. Download any version of UEFI for a specific product 1. 2. Go to http://www.hp.com/support. Select Get software and drivers. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 49 3. Enter the product name or number. or 4. 5. Select Identify now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 50 Chapter 10 Using HP PC Hardware Diagnostics (UEFI) 11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100240 V, 5060 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Input Power Operating voltage and current Rating 19.5 V dc @ 3.33 A 65 W 20 V dc @ 3.25 A 65 W NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE: The computer operating voltage and current can be found on the system regulatory label. Operating environment Factor Temperature Metric U.S. Operating (writing to optical disc) 5C to 35C Nonoperating
-20C to 60C Relative humidity (noncondensing) Operating Nonoperating 10% to 90%
5% to 95%
Maximum altitude (unpressurized) 41F to 95F
-4F to 140F 10% to 90%
5% to 95%
Operating Nonoperating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft Input power 51 12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contactfor example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. Keep components in their electrostatic-safe containers until you are ready to install them. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. Use nonmagnetic tools. Before handling components, discharge static electricity by touching an unpainted metal surface. If you remove a component, place it in an electrostatic-safe container. 52 Chapter 12 Electrostatic Discharge 13 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features. NOTE:
support for that product. For additional information about a particular assistive technology product, contact customer Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at +1 (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling +1 (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. NOTE: Support is in English only. Supported assistive technologies 53 Index A accessibility 53 administrator password 25 airplane mode key 4 antivirus software 31 Audio 14 Automatic Drivelock 30 Automatic DriveLock password entering 30 removing 31 B backups 38 battery conserving power 22 discharging 21 displaying remaining charge 21 disposing 22 low battery levels 21 replacing 22 battery information, finding 20 battery power 20 BIOS determining version 46 downloading an update 46 updating 46 Bluetooth device 4, 6 boot order changing 42 buttons power 18 C caring for your computer 35 cleaning your computer 35 Computer Setup BIOS administrator password 26 DriveLock password 28 navigating and selecting 44 restoring factory settings 45 connecting to a WLAN 5 conservation, power 22 corporate WLAN connection 5 critical battery level 18 54 Index D Disk Cleanup software 34 Disk Defragmenter software 34 drive media 19 DriveLock disabling 29 enabling 29 DriveLock master password changing 30 DriveLock password changing 30 description 28 entering 30 setting 28 HP Recovery Manager correcting boot problems 42 starting 41 HP Recovery media creating 38 recovery 41 HP Recovery partition recovery 41 removing 43 HP resources 2 HP Touchpoint Manager 32 I input power 51 E electrostatic discharge 52 external AC power, using 23 K keyboard and optional mouse using 12 F fingerprint reader 33 firewall software 31 four-finger tap TouchPad gesture 11 G GPS 6 H HDMI port connecting 15 HDMI, configuring audio 16 headphones, connecting 13 headsets, connecting 14 Hibernation exiting 19 initiating 19 L legacy support, USB 44 low battery level 21 M maintenance Disk Cleanup 34 Disk Defragmenter 34 HP 3D DriveGuard 34 updating programs and drivers 35 memory card 19 minimized image recovery 41 minimized image, creating 40 Miracast 17 O one-finger slide touch screen high-definition devices, connecting gesture 11 15, 17 HP 3D DriveGuard 34 HP Client Security 32 HP Mobile Connect 6 HP PC Hardware Diagnostics (UEFI) using 49 operating environment 51 original system recovery 40 P passwords administrator 25 BIOS administrator 26 user password 25 using external AC power 23 power-saving states 18 using sound settings 14 using the keyboard and optional mouse 12 using the TouchPad 9 V video 14 W webcam using 13 Windows system restore point 38, 39 Windows tools using 39 wireless button 4 wireless controls button 4 operating system 4 wireless key 4 wireless light 4 wireless network (WLAN) connecting 5 corporate WLAN connection 5 functional range 5 public WLAN connection 5 writable media 19 WWAN device 4, 5 DriveLock 28 user 25 ports HDMI 15 Miracast 17 USB Type-C Thunderbolt 15 power battery 20 conserving 22 options 18 power button 18 power switch 18 power-saving states 18 public WLAN connection 5 R readable media 19 recover options 40 recovery discs 39, 41 HP Recovery Manager 40 media 41 starting 41 supported discs 39 system 40 USB flash drive 41 using HP Recovery media 39 recovery media creating 38 creating using HP Recovery Manager 39 recovery partition removing 43 S setting password protection on wakeup 20 setting power options 18 setup utility navigating and selecting 44 restoring factory settings 45 shipping the computer 36 shutdown 18 Sleep exiting 19 initiating 19 software antivirus 31 Disk Cleanup 34 Disk Defragmenter 34 firewall 31 HP 3D DriveGuard 34 software updates, installing 32 sound settings, using 14 speakers connecting 13 supported discs, recovery 39 Sure Start using 48 switch, power 18 system recovery 40 system restore point creating 39 system restore point, creating 38 T tap TouchPad and touch screen gesture 9 three-finger swipe TouchPad gesture 11 Thunderbolt connecting USB Type-C 15 touch screen gestures one-finger slide 11 TouchPad using 9 TouchPad and touch screen gestures tap 9 two-finger pinch zoom 10 TouchPad gestures four-finger tap 11 three-finger swipe 11 two-finger scroll 10 two-finger tap 10 TPM settings 47 traveling with the computer 36 turning off the computer 18 two-finger pinch zoom TouchPad and touch screen gesture 10 two-finger scroll TouchPad gesture 10 two-finger tap TouchPad gesture 10 U unresponsive system 18 updating programs and drivers 35 USB legacy support 44 USB Type-C port, connecting 15 Index 55
1 | Users Manual add Argentina logoshort one | Users Manual | 2.93 MiB | December 04 2017 / October 10 2017 |
Regulatory, Safety, and Environmental Notices User Guide Copyright 2015, 2016 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Java is a registered trademark of Oracle and/or its affiliates. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Third Edition: February 2016 First Edition: August 2015 Document Part Number: 836854-003 About This Guide This guide provides regulatory, safety and environmental information that is compliant with U.S., Canadian, and international regulations for notebook computers, desktops, thin clients and personal workstations. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii iv About This Guide Table of contents 1 Regulatory notices for notebook computers .................................................................................................... 1 Accessing regulatory labels ................................................................................................................................... 1 Federal Communications Commission notice ....................................................................................................... 1 Modifications ....................................................................................................................................... 2 Cables .................................................................................................................................................. 2 Products with wireless LAN devices or HP Mobile Broadband Modules ............................................. 2 Brazil notice ........................................................................................................................................................... 3 Canada notices ....................................................................................................................................................... 3 European Union regulatory notices ....................................................................................................................... 3 Declaration of Conformity ................................................................................................................... 3 Products with radio functionality (EMF) ........................................................................... 4 Restrictions for products with radio functionality ........................................................... 4 European telephone network declaration (Modem/Fax) ................................................. 4 Ergonomics notice ............................................................................................................. 4 Germany (English text) ................................................................................... 4 Germany (Deutscher text) .............................................................................. 4 Australia and New Zealand notice ......................................................................................................................... 5 China WWAN notice ................................................................................................................................................ 5 Japan notice ........................................................................................................................................................... 5 Wireless LAN, Wireless WAN, and Bluetooth certification markings ................................................ 5 Mexico notice ......................................................................................................................................................... 5 Russia regulatory notices ...................................................................................................................................... 6
................................................................................................. 6
........................................................................................ 6
: ................................................................................................. 6
: ..................................................................................................... 6 Singapore wireless notice ...................................................................................................................................... 7 South Korea notices ............................................................................................................................................... 7 Thailand WWAN wireless notice ............................................................................................................................ 7 Taiwan NCC notices ................................................................................................................................................ 7 Wireless LAN 802.11a devices ............................................................................................................ 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices .............................................. 8 Airline travel notice ................................................................................................................................................ 8 User-replaceable battery notices .......................................................................................................................... 8 Factory-sealed battery notices ............................................................................................................................. 8 Laser compliance ................................................................................................................................................... 8 v Modem notices ....................................................................................................................................................... 9 Telecommunications device approvals ............................................................................................... 9 U.S. modem statements ...................................................................................................................... 9 U.S. modem declarations .................................................................................................................. 10 Canada modem statements .............................................................................................................. 12 Japan modem statements ................................................................................................................ 12 New Zealand modem statements ..................................................................................................... 12 Voice support .................................................................................................................. 13 Power cord notice ................................................................................................................................................ 13 Japan power cord notice ................................................................................................................... 13 DC plug of external HP power supply ................................................................................................ 13 Macrovision Corporation notice ........................................................................................................................... 13 2 Regulatory notices for desktops, thin clients and personal workstations ......................................................... 14 Modem notices ..................................................................................................................................................... 14 Telecommunications device approvals ............................................................................................. 14 U.S. modem statements .................................................................................................................... 14 Canadian modem statements ........................................................................................................... 15 Japanese modem statements ........................................................................................................... 15 New Zealand modem statements ..................................................................................................... 16 Voice support .................................................................................................................. 16 Electromagnetic compatibility notices ................................................................................................................ 16 Federal Communications Commission notice ................................................................................... 17 Modifications ................................................................................................................... 17 Cables .............................................................................................................................. 17 Products with wireless LAN devices ............................................................................... 17 Australia telecom statement ............................................................................................................ 18 Brazil notice ....................................................................................................................................... 19 Canadian notice ................................................................................................................................. 19 European Union regulatory notices .................................................................................................. 19 Declaration of Conformity .............................................................................................. 19 Products with radio functionality (EMF) ...................................................... 19 Restrictions for products with radio functionality ....................................... 20 European telephone network declaration (Modem/Fax) ............................ 20 Ergonomics notice ........................................................................................ 20 Japan notice ....................................................................................................................................... 20 Wireless LAN and Bluetooth certification markings ....................................................... 20 Mexico notice ..................................................................................................................................... 20 Russia regulatory notices .................................................................................................................. 21
............................................................................ 21
................................................................... 21 vi
: ............................................................................ 21
: ................................................................................ 21 South Korea notices .......................................................................................................................... 22 Taiwan NCC notices ............................................................................................................................ 22 Wireless LAN 802.11a devices ........................................................................................ 22 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices ......................... 22 3 Safety notices for notebook computers ......................................................................................................... 23 Heat-related safety warning notice .................................................................................................................... 23 Potential safety conditions notice ....................................................................................................................... 23 User-replaceable battery notices ........................................................................................................................ 23 Headset and earphone volume level notice ........................................................................................................ 23 Power cord notices .............................................................................................................................................. 24 Brazil notice ....................................................................................................................................... 24 Cleaning the keyboard ......................................................................................................................................... 24 Travel notice ........................................................................................................................................................ 24 China safety notices ............................................................................................................................................. 24 China: Altitude notice ........................................................................................................................ 24 China: Tropical warning notice .......................................................................................................... 24 Norway and Sweden: Cable grounding notice for products with a TV tuner ...................................................... 25 Taiwan BSMI notice .............................................................................................................................................. 25 4 Safety notices for desktops, thin clients and personal workstations ............................................................... 26 Important safety information ............................................................................................................................. 26 Installation conditions ......................................................................................................................................... 26 Battery replacement notice ................................................................................................................................. 27 Headset and earphone volume level notice ........................................................................................................ 27 Laser safety ......................................................................................................................................................... 27 Power supply and power cord set requirements ................................................................................................ 28 Power supply class I grounding requirements .................................................................................. 28 Brazil notice .................................................................................................................... 28 Denmark .......................................................................................................................... 28 Finland ............................................................................................................................. 28 Norway ............................................................................................................................ 28 Sweden ............................................................................................................................ 28 Power supply requirements .............................................................................................................. 28 For use in Norway ........................................................................................................... 28 Power cord set requirements ............................................................................................................ 29 Japan power cord requirements ....................................................................................................... 29 Pinch hazard ........................................................................................................................................................ 29 TV antenna connectors protection ...................................................................................................................... 29 vii External television antenna grounding ............................................................................................. 29 Lightning protection .......................................................................................................................... 30 Note to CATV system installer ........................................................................................................... 30 China safety notices ............................................................................................................................................. 31 China: Altitude notice ........................................................................................................................ 31 China: Tropical warning notice .......................................................................................................... 31 Germany acoustics notice .................................................................................................................................... 32 Taiwan BSMI notice .............................................................................................................................................. 32 5 Environmental notices for notebook computers ............................................................................................. 33 Electronic hardware, packaging and battery recycling ....................................................................................... 33 Disposal of waste equipment by users ............................................................................................................... 33 Brazil alkaline battery disposal ........................................................................................................................... 33 Brazil hardware recycling information ................................................................................................................ 33 ENERGY STAR Certification (select models only) ............................................................................................... 34 Chemical substances ........................................................................................................................................... 35 China environmental notices ............................................................................................................................... 35 China PC energy label .......................................................................................................................................... 35 China restriction of hazardous substances (RoHS) ............................................................................................. 38 The Table of Hazardous Substances/Elements and their Content ................................................... 38 India restriction of hazardous substances (RoHS) .............................................................................................. 40 Information for European Union Commission Regulation 1275/2008 .............................................................. 40 IT ECO declarations .............................................................................................................................................. 41 Japan restriction of hazardous substances (RoHS) ............................................................................................ 41 Mexico Sustainable Energy Use Law ................................................................................................................... 41 Turkey EEE regulation .......................................................................................................................................... 41 Ukraine restriction of hazardous substances (RoHS) ......................................................................................... 41 Perchlorate materialspecial handling may apply ........................................................................................... 41 6 Environmental notices for desktops, thin clients and personal workstations ................................................... 42 Electronic hardware, packaging and battery recycling ....................................................................................... 42 Disposal of waste equipment by users ............................................................................................................... 42 Brazil alkaline battery disposal ........................................................................................................................... 42 Brazil hardware recycling information ................................................................................................................ 42 ENERGY STAR Certification (select models only) ............................................................................................... 43 Chemical substances ........................................................................................................................................... 44 Mercury statement .............................................................................................................................................. 44 Perchlorate materialspecial handling may apply ............................................................................................. 44 China environmental notices ............................................................................................................................... 44 China PC energy label .......................................................................................................................................... 45 China restriction of hazard substances (ROHS) ................................................................................................... 48 viii The Table of Hazardous Substances/Elements and their Content ................................................... 48 India restriction of hazardous substances (RoHS) .............................................................................................. 51 Information for European Union Commission Regulation 1275/2008 .............................................................. 51 IT ECO declarations .............................................................................................................................................. 51 Japan restriction of hazardous substances (RoHS) ............................................................................................ 51 Mehiki zakon o uporabi trajnostne energije ...................................................................................................... 51 Turkey EEE regulation .......................................................................................................................................... 52 Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino ................................................................... 52 TCO Certified Edge Certification ........................................................................................................................... 52 Index ............................................................................................................................................................. 54 ix x 1 Regulatory notices for notebook computers This chapter provides country- and region-specific non-wireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Accessing regulatory labels Regulatory labels, which provide country or regional regulatory information (for example, FCC ID), may be physically located on the bottom of the computer, inside the battery bay (select models only), under the removable service door (select models only), on the back of the display, or on the wireless or modem module. Some products may also provide electronic regulatory labels (e-labels) for radio modules in your computer. Electronic labels can be accessed through the system BIOS. NOTE: Electronic labels are not available on all products. NOTE: Devices not for sale or use in the United States may not contain a FCC ID. To view electronic regulatory labels:
1. 2. 3. 4. Turn on or restart the computer, and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen. Press f10 to enter Computer Setup. Use a pointing device or the arrow keys to select Advanced, select Electronic Labels, and then press enter. To view an electronic label, use a pointing device or the arrow keys to select one of the listed items, and then press OK. NOTE: The list of available electronic label items varies depending on the computer model and installed devices. 5. To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Use the arrow keys to select Main, select Ignore Changes and Exit, and then press enter. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Accessing regulatory labels 1 Reorient or relocate the receiving antenna. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Increase the separation between the equipment and receiver. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product, write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 or call HP at 650-857-1501. To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. Cables To maintain compliance with FCC Rules and Regulations, connections to this device must be made with shielded cables having metallic RFI/EMI connector hoods. Products with wireless LAN devices or HP Mobile Broadband Modules This device must not be co-located or operating in conjunction with any other antenna or transmitter. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation of tablet PCs and notebook computers. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. 2 Chapter 1 Regulatory notices for notebook computers Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. Este equipamento atende aos limites de Taxa de Absoro Especfica referente exposio a campos eltricos, magnticos e eletromagnticos de radiofreqncias adotados pela ANATEL. Ao operar o dispositivo a uma distncia muito prxima do seu corpo, utilize um acessrio de armazenamento no metlico para posicionar o dispositivo a uma distncia mnima de 1,5 cm do corpo. Canada notices This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, the device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation: The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antennas for this device are not replaceable. Any attempt at user access will damage your computer. European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
R&TTE Directive 1999/5/EC (replaced in 2017 by RED 2014/53/EU) ; Low Voltage Directive 2006/95/EC
(replaced in April 2016 by 2014/35/EU); EMC Directive 2004/108/EC (replaced in April 2016 by 2014/30/EU);
Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU Compliance with these directives is assessed using applicable European Harmonised Standards. Brazil notice 3 The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For notebook computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality When operating in the frequency band 5150 to 5350 MHz, this product is restricted to indoor use only. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive 1999/5/EC (Annex II) and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Ergonomics notice Germany (English text) When a mobile computer is used at the office workstation for display work tasks where the Visual Display Unit
(VDU) Directive 90/270/EEC is applicable, an adequate external keyboard is required. Depending on the application and task, an adequate external monitor may also be necessary to attain working conditions comparable to a workstation setup. Ref: EK1-ITB 2000 (voluntary GS certification) Mobile computers bearing the "GS" approval mark meet the applicable ergonomic requirements. Without external keyboards, they are suitable only for short-time use of VDU tasks. During mobile use with disadvantageous illumination conditions (e.g. direct sun light) reflections may occur, which result in reduced readability. Germany (Deutscher text) Wird ein mobiler Computer fr Bildschirmarbeitsaufgaben verwendet, wo die Richtlinie 90/270/EEG
(Bildschirmarbeitsrichtlinie) anzuwenden ist, wird eine geeignete externe Tastatur notwendig. Abhngig von der Anwendung und der Aufgabe kann ein geeigneter externer Monitor erforderlich sein, um vergleichbare Arbeitsbedingungen zu einem stationren Arbeitsplatz zu erreichen. Ref: EK1-ITB 2000 (freiwillige GS Zertifizierung) Mobile Computer, welche das "GS" Zeichen tragen, entsprechen den ergonomischen Anforderungen und sind nur fr kurzzeitige Benutzung von Bildschirmarbeitsaufgaben geeignet. Bei mobiler Nutzung mit ungnstigen Lichtverhltnissen (z.B. direkte Sonneneinstrahlung) kann es zu Reflexionen und damit zu Einschrnkungen der Lesbarkeit der dargestellten Zeichen kommen. 4 Chapter 1 Regulatory notices for notebook computers Russia regulatory notices HP Inc.
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, 77/7, /: +7 727 355 35 52 6 Chapter 1 Regulatory notices for notebook computers Singapore wireless notice Turn off any WWAN devices while you are onboard aircraft. The use of these devices onboard aircraft is illegal, may be dangerous to the operation of the aircraft, and may disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, or legal action, or both. Users are reminded to restrict the use of radio equipment in fuel depots, chemical plants, and where blasting operations are in progress. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, no part of the human body should be allowed to come too close to the antennas during operation of the equipment. This device has been designed to comply with applicable requirements for exposure to radio waves, based on scientific guidelines that include margins intended to assure the safety of all people, regardless of health and age. These radio wave exposure guidelines employ a unit of measurement known as the specific absorption rate (SAR). Tests for SAR are conducted using standardized methods, with the phone transmitting at its highest certified power level in all used frequency bands. The SAR data information is based on CENELEC's standards EN50360 and EN50361, which use the limit of 2 watts per kilogram, averaged over 10 grams of tissue. South Korea notices Thailand WWAN wireless notice This telecom equipment has complied with NTC regulations. Taiwan NCC notices Wireless LAN 802.11a devices Singapore wireless notice 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Airline travel notice Use of electronic equipment onboard commercial aircraft is at the discretion of the airline. User-replaceable battery notices When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, refer to the HP Web site at http://www.hp.com/
recycle. For information about removing a user-replaceable battery, refer to the user guide included with the product. Factory-sealed battery notices The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Laser compliance WARNING! Use of controls or adjustments, or performance of procedures other than those specified in the laser product installation guide, may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified in the laser product installation guide. Do not try to open the module enclosure. There are no user-serviceable components inside. Allow only authorized service providers to repair the unit. 8 Chapter 1 Regulatory notices for notebook computers This product may be provided with an optical storage device (for example, a CD or DVD drive) and/or a fiber optic transceiver. Each of these devices that contain a laser is classified as a Class 1 Laser Product in accordance with IEC/EN 60825-1 and meets the requirements for safety of that standard. Each laser product complies with US FDA regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50 dated June 24, 2007. Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Modem notices 9 Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. U.S. modem declarations Refer to the following modem vendor declarations for the modem device installed in your computer:
10 Chapter 1 Regulatory notices for notebook computers Modem notices 11 Canada modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japan modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the V.92 56K Data/Fax Modem is below:
New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. b. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. d. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). 12 Chapter 1 Regulatory notices for notebook computers Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Power cord notice If you were not provided with a power cord for the computer or for an external power accessory intended for use with the computer, you should purchase a power cord that is approved for use in your country or region. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm/
18AWG, and the length of the cord must be between 1.0 m (3.2 ft) and 2 m (6.56 ft). If you have questions about the type of power cord to use, contact your authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Japan power cord notice DC plug of external HP power supply Macrovision Corporation notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Power cord notice 13 2 Regulatory notices for desktops, thin clients and personal workstations Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (Ethernet network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. 14 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. Canadian modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japanese modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the LSI Corporation PCI-SV92EX Soft modem is below:
Modem notices 15 New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. b. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. d. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Electromagnetic compatibility notices This guide provides country- and region-specific nonwireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous 16 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Increase the separation between the equipment and the receiver. Reorient or relocate the receiving antenna. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product, write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 or call HP at 650-857-1501. To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Products with wireless LAN devices This product may be equipped with a wireless LAN device. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Electromagnetic compatibility notices 17 WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. Australia telecom statement The computer must be connected to the Telecommunication Network through a line cord that meets the requirements of AS/CA S008. WARNING! Modems without integral RJ11 connector that are shipped with this computer should not be installed in any other device. This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. 18 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. CAUTION: A alimentao de energia predefinida para 220/230Vv. Se voc possuir tomada eltrica de 110/115Vv, por favor, altere a chave na parte traseira do seu computador para a tenso correta. Canadian notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, this device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antenna for this device is not replaceable. Any attempt at user modification may damage your computer. European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
R&TTE Directive 1999/5/EC (replaced in 2017 by RED 2014/53/EU) ; Low Voltage Directive 2006/95/EC
(replaced in April 2016 by 2014/35/EU); EMC Directive 2004/108/EC (replaced in April 2016 by 2014/30/EU);
Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Products with radio functionality (EMF) This product may incorporate a radio transmitting and receiving device. For desktop computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Electromagnetic compatibility notices 19 Restrictions for products with radio functionality When operating in the frequency band 5150 to 5350 MHz, this product is restricted to indoor use only. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive 1999/5/EC (Annex II) and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work with analogue DTMF Networks. This equipment may have internetworking difficulties in PSTN networks that only support Pulse Dialing. Please consult with your network operator for further assistance. Ergonomics notice Germany (English text) A computer system comprising HP brand products meets the applicable ergonomic requirements if all affected constituent products bear the "GS" approval mark, for example Business Desktop PC, keyboard, PC-
mouse and monitor. Germany (Deutscher text) Ein aus HP Produkten bestehendes Computersystem erfllt die anwendbaren ergonomischen Anforderungen, wenn alle verwendeten Komponenten das GS Zeichen tragen, wie z. B. Business Desktop PC, Tastatur, PC-
Maus und Bildschirm. Japan notice Wireless LAN and Bluetooth certification markings If this device contains radio equipment, it is certified radio equipment. Mexico notice Declaracin para Mxico 20 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. Russia regulatory notices HP Inc.
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, Electromagnetic compatibility notices 21 77/7, /: +7 727 355 35 52 South Korea notices Taiwan NCC notices Wireless LAN 802.11a devices Wireless LAN 802.11 devices/Bluetooth devices/Short range devices 22 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations 3 Safety notices for notebook computers WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. Heat-related safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC/EN 60950). Potential safety conditions notice If you notice any of the following conditions (or if you have other safety concerns), do not use the computer:
crackling, hissing, or popping sound, or a strong odor or smoke coming from the computer. It is normal for these conditions to appear when an internal electronic component fails in a safe and controlled manner. However, these conditions may also indicate a potential safety issue. Do not assume it is a safe failure. Turn off the computer, disconnect it from its power source, and contact technical support for assistance. User-replaceable battery notices WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. WARNING! Keep the battery away from children. WARNING! To reduce potential safety issues, only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased as an accessory from HP should be used with the computer. Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Heat-related safety warning notice 23 Power cord notices Plug the power cord into an AC outlet that is easily accessible at all times. WARNING! To reduce the risk of electric shock or damage to the equipment:
Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. WARNING! To reduce potential safety issues, only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or an AC adapter purchased as an accessory from HP should be used with the computer. Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Cleaning the keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. Travel notice WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. 24 Chapter 3 Safety notices for notebook computers Icon Description Norway and Sweden: Cable grounding notice for products with a TV tuner CAUTION: To reduce potential safety issues, use a galvanic isolator when connecting to a cable distribution system. Taiwan BSMI notice Norway and Sweden: Cable grounding notice for products with a TV tuner 25 4 Safety notices for desktops, thin clients and personal workstations Important safety information WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. Plug the power cord into an AC outlet that is easily accessible at all times. To reduce the risk of electric shock or damage to the equipment:
Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. The computer may be heavy; be sure to use ergonomically correct lifting procedures when moving it. Install the computer near an AC outlet. The AC power cord is your computers main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your computer has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Do not operate the computer with the cover removed. For your safety, always unplug the computer from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. If your computer is provided with a voltage select switch for use in a 115 or 230 V power system, CAUTION:
the voltage select switch has been pre-set to the correct voltage setting for use in the particular country/
region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your computer and void any implied warranty. This product has not been evaluated for connection to an IT power system (an AC distribution system with no direct connection to earth, according to IEC/EN 60950). Installation conditions See installation instructions before connecting this equipment to the input supply. 26 Chapter 4 Safety notices for desktops, thin clients and personal workstations WARNING! The equipment must be provided with a proper AC protective earth (PE) ground connection. Energized and moving parts may be inside the computer. Disconnect power to the equipment before removing the enclosure. Replace and secure the enclosure before re-energizing the equipment. Battery replacement notice Do not attempt to recharge the battery. WARNING! The product may contain an internal lithium manganese dioxide, vanadium pentoxide, or alkaline battery or battery pack. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury:
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Do not expose to temperatures higher than 60 C (140 F). Replace only with the HP spare designated for this product. For information about removing a battery, refer to your computer documentation. Icon Description Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents. Icon Description The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 of the Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. Contact a qualified Taiwanese recycler for proper battery disposal. Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Laser safety For products equipped with optical drives or fiber optic transceivers. This product may be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are classified as Class 1 Laser Products in accordance with the standard IEC/EN 60825-1 and comply with its requirements. Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. Battery replacement notice 27 WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser products installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. Power supply and power cord set requirements Power supply class I grounding requirements For protection from fault currents, the equipment shall be connected to a grounding terminal. Plug the system power cord into an AC outlet that provides a ground connection. Substitute cords may not provide adequate fault protection. Only use the power cord supplied with this product or a Hewlett-Packard authorized replacement. Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Denmark Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland Norway Sweden Laite on liitettv suojakoskettimilla varustettuun pistorasiaan. Apparatet m tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Power supply requirements The power supplies on some products have external power switches. The voltage select switch feature on the product permits it to operate from any line voltage between 100-127 or 200-240 volts AC. Power supplies on those products that do not have external power switches are equipped with internal circuits that sense the incoming voltage and automatically switch to the proper voltage. For safety reasons, use only the AC adapter provided with the unit or an authorized replacement adapter from Hewlett-Packard. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/
index.pl. For use in Norway This product is also designed for an IT power system with phase-to-phase voltage 230V. 28 Chapter 4 Safety notices for desktops, thin clients and personal workstations Power cord set requirements The power cord set received with the product meets the requirements for use in the country where the equipment was originally purchased. Use only the power cord provided with the unit or an authorized replacement power cord from Hewlett-Packard or an approved HP source. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. Power cord sets for use in other countries must meet the requirements of the country where you use the product. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider. WARNING! Do not use power cords from other products. Mismatched power cords may result in a shock and fire hazard. The requirements listed below are applicable to all countries:
1. 2. The power cord must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be installed. The length of the power cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). For a power cord 2.0 m
(6.56 feet) or less, the diameter of the wire must be a minimum of 0.75 mm2 or 18AWG. If the power cord is longer than 2.0 m (6.56 feet), the diameter of the wire must be a minimum of 1.0 mm2 or 16AWG. The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. WARNING! Do not operate this product with a damaged power cord set. If the power cord set is damaged in any manner, replace it immediately. Damaged cords may result in user exposure to hazards. Japan power cord requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Pinch hazard WARNING! Observe pinch hazard areas. Keep fingers away from closing parts. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-
discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Pinch hazard 29 Lightning protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. Table 4-1 Antenna Grounding Reference Grounding Component 1 2 3 4 5 6 7 Electric Service Equipment Power Service Grounding Electrode System (NEC Art 250, Part III) Ground Clamps Grounding Conductors (NEC Section 810.21) Antenna Discharge Unit (NEC Section 810.20) Ground Clamp Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installers attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that the Coaxial cable shield shall be connected to grounding system of the building, as close to the point of cable entry as practical. 30 Chapter 4 Safety notices for desktops, thin clients and personal workstations China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Icon Description China safety notices 31 Germany acoustics notice Sound pressure level (LpA) is far below 70dB(A) (operator position, normal operation, according to ISO 7779) Product noise emission data can be found in the product related IT ECO Declarations at Internet address:
http://www.hp.com/go/ted Schalldruckpegel (LpA) ist weit unterhalb 70 dB(A) (Benutzerposition, normaler Betrieb, nach ISO 7779) Die Schallemissionswerte der Produkte knnen in den produktbezogenen IT ECO Declarations auf folgender Internet Adresse gefunden werden: http://www.hp.com/go/ted Taiwan BSMI notice 32 Chapter 4 Safety notices for desktops, thin clients and personal workstations 5 Environmental notices for notebook computers This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Electronic hardware, packaging and battery recycling 33 Icon Description No descarte o produto eletrnico em lixo comum Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Notebooks, Mobile Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Product will exit sleep mode when the power/sleep button is pressed. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. Tablets/Slates Less than or equal to 1 minute Not applicable Not applicable For computers that support an always-on, always-connected use profile where internet access is available
(such as tablets and slates), alternative low power modes - such as Short or Long Idle modes (as defined in the ENERGY STAR Computer Program Requirements) are provided that consume very little power (</= 10 Watts) and when applicable, maximize product battery life. These alternative low power modes are dynamic, with the display sleep mode activated within 1 minute of user inactivity. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. 34 Chapter 5 Environmental notices for notebook computers ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. China environmental notices China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers
(CEL-30), this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Grade 1 Grade 2 Grade 3 TEC (kilowatt hour) Desktop microcomputer, AIO Category A 98.0+Efa 148.0+Efa 198.0+Efa Category B Category C Category D 125.0+Efa 159.0+Efa 184.0+Efa 175.0+Efa 225.0+Efa 209.0+Efa 259.0+Efa 234.0+Efa 284.0+Efa Chemical substances 35 Product Type Portable Computer TEC (kilowatt hour) Category A Category B Category C 20.0+Efa 26.0+Efa 54.5+Efa 35.0+Efa 45.0+Efa 75.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to CEL-30. Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. 3. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. 2. System memory of not less than 2 GB A Discrete GPU The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. Category D CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. 36 Chapter 5 Environmental notices for notebook computers China PC energy label 37 China restriction of hazardous substances (RoHS) The Table of Hazardous Substances/Elements and their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Hazardous Substances Part Name Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java card reader Speakers, external TV tuner USB flash memory drive USB hub X X X X X X X X X X X O X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 38 Chapter 5 Environmental notices for notebook computers Hazardous Substances Part Name Web camera Wireless receiver Wireless cards Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
I/O PCA
(LCD) CD/DVD/
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X X X X X O X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazardous substances (RoHS) 39
/Java USB USB
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS India restriction of hazardous substances (RoHS) This product complies with the India E-waste (Management and Handling) Rule 2011 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. 40 Chapter 5 Environmental notices for notebook computers IT ECO declarations For notebook PCs, go to http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
iteconotebook-o.html. Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mexico Sustainable Energy Use Law This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). Turkey EEE regulation Ukraine restriction of hazardous substances (RoHS) The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. Perchlorate materialspecial handling may apply See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. This products real-time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California. IT ECO declarations 41 6 Environmental notices for desktops, thin clients and personal workstations This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users Icon Description This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar 42 Chapter 6 Environmental notices for desktops, thin clients and personal workstations Icon Description No descarte o produto eletrnico em lixo comum ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Desktops, Integrated Desktops, Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Thin clients Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes when sleep mode is supported by the operating system (varies by model) Product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. When sleep mode is supported by operating system product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. ENERGY STAR Certification (select models only) 43 Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No. 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. Mercury statement This statement applies to All-in-One computers with built-in display panels that do not use LED backlighting. This HP product may contain the following material that might require special handling at end-of-life:
Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (EIA)
(http://www.eiae.org). Perchlorate materialspecial handling may apply The computers real-time clock battery may contain perchlorate and may require special handling when recycled or disposed of in California. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. China environmental notices 44 Chapter 6 Environmental notices for desktops, thin clients and personal workstations China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers
(CEL-30), this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Grade 1 Grade 2 Grade 3 TEC (kilowatt hour) Desktop microcomputer, AIO Category A 98.0+Efa 148.0+Efa 198.0+Efa Portable Computer Category B Category C Category D Category A Category B Category C 125.0+Efa 159.0+Efa 184.0+Efa 20.0+Efa 26.0+Efa 54.5+Efa 175.0+Efa 225.0+Efa 209.0+Efa 259.0+Efa 234.0+Efa 284.0+Efa 35.0+Efa 45.0+Efa 75.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to CEL-30. Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. 3. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. System memory of not less than 2 GB The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. China PC energy label 45 Product Type Category D Configuration Description 2. A Discrete GPU CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. 46 Chapter 6 Environmental notices for desktops, thin clients and personal workstations China PC energy label 47 China restriction of hazard substances (ROHS) The Table of Hazardous Substances/Elements and their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Hazardous Substances Part Name Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Projector Remote control Smart card/Java card reader Speakers, external Stylus Touch mat X X X X X X X X X X X O X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 48 Chapter 6 Environmental notices for desktops, thin clients and personal workstations Part Name TV tuner USB flash memory drive USB hub Web camera Wireless receiver Wireless cards 3D Capture Stage/
Turntable Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
I/O PCA
(LCD)
(Pb)
(Hg)
(Cd)
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(PBB)
(PBDE) X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazard substances (ROHS) 49
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) CD/DVD/
Projector
/Java Stylus Touch mat USB USB 3D Capture Stage/
Turntable O X X X X X X X X X X X X X X X X X X O X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS O O O O O O O O O O O O O O O O O O O O O 50 Chapter 6 Environmental notices for desktops, thin clients and personal workstations India restriction of hazardous substances (RoHS) This product complies with the India E-waste (Management and Handling) Rule 2011 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations Desktop PCs and Thin Clients http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html?
jumpid=reg_R1002_USEN Workstations http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecoworkstatio.html Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mehiki zakon o uporabi trajnostne energije Ley para el Aprovechamiento Sustentable de la Energa de Mxico Se ha etiquetado este producto en conformidad con la Ley para el Aprovechamiento Sustentable de la Energa de Mxico, que requiere la divulgacin del consumo de energa del modo de uso normal (modo inactivo) y del modo de espera. Su producto es una de las muchas configuraciones de esta familia de modelos; el consumo de energa del modo inactivo de su configuracin especfica puede diferir de la informacin de la etiqueta. El consumo real de energa de su producto puede ser mayor o menor que el valor informado en la etiqueta de India restriction of hazardous substances (RoHS) 51 energa de producto para Mxico a causa de factores como la configuracin (componentes y mdulos seleccionados) y el uso (tareas que se estn efectuando, software instalado y en ejecucin, etc.). NOTE: Esta ley no es aplicable a los workstations. This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). NOTE: Workstations are not labeled because the law is not applicable to the workstation product category. Turkey EEE regulation Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. TCO Certified Edge Certification This section applies only to products bearing the TCO Certified Edge logo. 52 Chapter 6 Environmental notices for desktops, thin clients and personal workstations TCO Certified Edge Certification 53 Index A airline travel notice 8 altitude notice 24, 31 B battery user replacement 23 battery notice 8, 41, 42 battery recycling 33, 42 Brazil notice 3, 19, 24, 28 C cable grounding notice 25 Canada modem statement 12, 15 Canada notices 3, 19 China environmental notices 35, 44 China PC energy label 35, 45 China restriction of hazardous substances notice 38, 48 D disposal notices battery 41, 42 battery, user replacement 8 equipment 33, 42 factory sealed battery 8 E electronic hardware and battery recycling 33, 42 ENERGY STAR certification 34, 43 environmental notices 33, 42 equipment disposal notice 33, 42 ergonomics notice 4, 20 European Union Commission Regulation 1275/2008 40, 51 European Union notices 3, 19 F Federal Communications Commission desktops, thin clients and workstations notice 17 desktops, thin clients, workstations cables 17 54 Index desktops, thin clients, modifications, desktops, thin clients, workstations modifications 17 workstations notebook computers cables 2 notebook computers Federal Communications Commission 17 modifications 2 modifications, notebook computers notebook computers notice 1 Federal Communications G GS Notice 4, 20 Commission 2 N New Zealand modem statement 12, H headset and earphone volume level 16 notices notice 23, 27 I India restriction of hazardous substances notice 40, 51 J Japan modem statement 12 Japan notice 5, 20 Japan power cord notice 13, 29 Japan restriction of hazardous substances notice 41, 51 K keyboard notice 24 L labels, regulatory 1 laser safety notice 9, 27 M Macrovision Corporation notice 13 Mexico Sustainable Energy Use Law 41 Mexico wireless notice 5, 20 modem notices 9, 14 modem statements Canada 12, 15 Japan 12 New Zealand 12, 16 U.S. 9, 10, 14 airline travel 8 battery 8, 41, 42 battery, user replacement 23 Brazil 3, 19, 24, 28 Canada 3, 19 China restriction of hazardous substances 38, 48 environmental 33, 42 equipment disposal 33, 42 ergonomics 4, 20 European Union 3, 19 headset and earphone volume level 23, 27 India restriction of hazardous substances 40, 51 Japan 5, 20 Japan power cord 13, 29 Japan restriction of hazardous substances 41, 51 keyboard 24 laser safety 9, 27 Macrovision Corporation 13 Mexico 5, 20 modem 9, 14 perchlorate material 41, 44 power cords 13, 24 Singapore 7 South Korea 7, 22 Taiwan 7, 22 Thailand WWAN wireless notice 7 travel 24 Ukraine restriction of hazardous substances 41 notices, desktops, thin clients and workstations Federal Communications Commission 17 notices, notebook computers Federal Communications Commission 1 O obvestila omejevanje uporabe nekaterih nevarnih snovi za Ukrajino 52 obvestilo o omejevanju uporabe nekaterih nevarnih snovi za Ukrajino 52 P power cord notice 13, 24 R recycling, electronic hardware and battery 33, 42 S Singapore wireless notice 7 South Korea notice 7, 22 T Taiwan notice 7, 22 TCO Certified Edge Certification 52 Thailand WWAN wireless notice 7 travel notice 24 tropical warning notice 24, 31 TV tuner, cable grounding notice 25 U U.S. modem statement 9, 10, 14 Ukraine restriction of hazardous substances notice 41 V voice support 13, 16 volume level notice, headset and earphone 23, 27 W wireless LAN devices 2, 18, 19 Index 55
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2017-04-18 | 2502.5 ~ 2567.5 | PCB - PCS Licensed Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2017-04-18
|
||||
1 | Applicant's complete, legal business name |
HP Inc.
|
||||
1 | FCC Registration Number (FRN) |
0025126541
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||||
1 | Physical Address |
3390 East Harmony Road
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1 |
Fort Collins, Colorado 80528
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|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
c******@telefication.com
|
||||
1 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
B94
|
||||
1 | Equipment Product Code |
HNI04CAMWP
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
R****** P**** T******
|
||||
1 | Title |
US Canada Technical Regulations
|
||||
1 | Telephone Number |
970-8********
|
||||
1 | Fax Number |
000-0********
|
||||
1 |
r******@hp.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 | Name |
W******** C******
|
||||
1 | Physical Address |
134, Wu Kung Road,Wuku Industrial
|
||||
1 |
New Taipei City
|
|||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
886-2********
|
||||
1 | Fax Number |
886-2********
|
||||
app s | Non Technical Contact | |||||
1 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 | Name |
W****** C****
|
||||
1 | Physical Address |
134, Wu Kung Road,Wuku Industrial
|
||||
1 |
New Taipei City
|
|||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
886-2********
|
||||
1 | Fax Number |
886-2********
|
||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 10/10/2017 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Notebook Computer | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | Yes | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Output power is ERP for Part 22 and Part 27(Above 1 GHz) and EIRP for Part 24 and Part 27(Below 1 GHz). The SAR data in this filing is applicable to demonstrate compliance for body operating conditions and is limited to the specific configuration tested for this filling. SAR has been evaluated at 0 mm. End-users must be informed regarding RF exposure compliance. The highest reported SAR value is 1.19 W/kg (Body). This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. operations. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 | Name |
R****** W******
|
||||
1 | Telephone Number |
+886-******** Extension:
|
||||
1 | Fax Number |
+886-********
|
||||
1 |
R******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.2 | 848.8 | 0.11 | 2.5 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
1 | 2 | 22H | 824.2 | 848.8 | 0.073 | 2.5 ppm | 247KG7W | ||||||||||||||||||||||||||||||||||
1 | 3 | 24E | 1850.2 | 1909.8 | 0.215 | 2.5 ppm | 247KGXW | ||||||||||||||||||||||||||||||||||
1 | 4 | 24E | 1850.2 | 1909.8 | 0.157 | 2.5 ppm | 247KG7W | ||||||||||||||||||||||||||||||||||
1 | 5 | 22H | 824.7 | 848.31 | 0.017 | 2.5 ppm | 1M27F9W | ||||||||||||||||||||||||||||||||||
1 | 6 | 22H | 824.7 | 848.31 | 0.015 | 2.5 ppm | 1M28F9W | ||||||||||||||||||||||||||||||||||
1 | 7 | 24E | 1851.25 | 1908.75 | 0.05 | 2.5 ppm | 1M28F9W | ||||||||||||||||||||||||||||||||||
1 | 8 | 24E | 1851.25 | 1908.75 | 0.045 | 2.5 ppm | 1M28F9W | ||||||||||||||||||||||||||||||||||
1 | 9 | 24E | 1852.4 | 1907.6 | 0.147 | 2.5 ppm | 4M16F9W | ||||||||||||||||||||||||||||||||||
1 | 1 | 27 | 1712.4 | 1752.6 | 0.124 | 2.5 ppm | 4M16F9W | ||||||||||||||||||||||||||||||||||
1 | 11 | 22H | 826.4 | 846.6 | 0.042 | 2.5 ppm | 4M15F9W | ||||||||||||||||||||||||||||||||||
1 | 12 | 24E | 1850.7 | 1909.3 | 0.113 | 2.5 ppm | 4M51G7D | ||||||||||||||||||||||||||||||||||
1 | 13 | 24E | 1850.7 | 1909.3 | 0.11 | 2.5 ppm | 1M10D7W | ||||||||||||||||||||||||||||||||||
1 | 14 | 24E | 1850.7 | 1909.3 | 0.094 | 2.5 ppm | 17M9G7D | ||||||||||||||||||||||||||||||||||
1 | 15 | 24E | 1850.7 | 1909.3 | 0.108 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
1 | 16 | 27 | 1710.7 | 1754.3 | 0.279 | 2.5 ppm | 2M71G7D | ||||||||||||||||||||||||||||||||||
1 | 17 | 27 | 1710.7 | 1754.3 | 0.322 | 2.5 ppm | 8M99D7W | ||||||||||||||||||||||||||||||||||
1 | 18 | 27 | 1710.7 | 1754.3 | 0.226 | 2.5 ppm | 17M9G7D | ||||||||||||||||||||||||||||||||||
1 | 19 | 27 | 1710.7 | 1754.3 | 0.238 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
1 | 2 | 22H | 824.7 | 848.3 | 0.906 | 2.5 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
1 | 21 | 22H | 824.7 | 848.3 | 0.879 | 2.5 ppm | 4M51D7W | ||||||||||||||||||||||||||||||||||
1 | 22 | 22H | 824.7 | 848.3 | 1.009 | 2.5 ppm | 8M99G7D | ||||||||||||||||||||||||||||||||||
1 | 23 | 22H | 824.7 | 848.3 | 0.935 | 2.5 ppm | 8M98D7W | ||||||||||||||||||||||||||||||||||
1 | 24 | 27 | 2502.5 | 2567.5 | 0.404 | 2.5 ppm | 13M5G7D | ||||||||||||||||||||||||||||||||||
1 | 25 | 27 | 2502.5 | 2567.5 | 0.405 | 2.5 ppm | 13M5D7W | ||||||||||||||||||||||||||||||||||
1 | 26 | 27 | 2502.5 | 2567.5 | 0.408 | 2.5 ppm | 17M9G7D | ||||||||||||||||||||||||||||||||||
1 | 27 | 27 | 2502.5 | 2567.5 | 0.418 | 2.5 ppm | 17M9D7W | ||||||||||||||||||||||||||||||||||
1 | 28 | 27 | 699.7 | 715.3 | 0.039 | 2.5 ppm | 2M71G7D | ||||||||||||||||||||||||||||||||||
1 | 29 | 27 | 699.7 | 715.3 | 0.043 | 2.5 ppm | 4M52D7W | ||||||||||||||||||||||||||||||||||
1 | 3 | 27 | 699.7 | 715.3 | 0.043 | 2.5 ppm | 9M08G7D | ||||||||||||||||||||||||||||||||||
1 | 31 | 27 | 699.7 | 715.3 | 0.042 | 2.5 ppm | 9M06D7W | ||||||||||||||||||||||||||||||||||
1 | 32 | 27 | 779.5 | 784.5 | 0.077 | 2.5 ppm | 4M60G7D | ||||||||||||||||||||||||||||||||||
1 | 33 | 27 | 779.5 | 784.5 | 0.089 | 2.5 ppm | 4M59D7W | ||||||||||||||||||||||||||||||||||
1 | 34 | 27 | 779.5 | 784.5 | 0.059 | 2.5 ppm | 9M00G7D | ||||||||||||||||||||||||||||||||||
1 | 35 | 27 | 779.5 | 784.5 | 0.06 | 2.5 ppm | 8M96D7W | ||||||||||||||||||||||||||||||||||
1 | 36 | 27 | 706.5 | 713.5 | 0.039 | 2.5 ppm | 4M52G7D | ||||||||||||||||||||||||||||||||||
1 | 37 | 27 | 706.5 | 713.5 | 0.044 | 2.5 ppm | 4M53D7W | ||||||||||||||||||||||||||||||||||
1 | 38 | 27 | 706.5 | 713.5 | 0.048 | 2.5 ppm | 8M96G7D | ||||||||||||||||||||||||||||||||||
1 | 39 | 27 | 706.5 | 713.5 | 0.05 | 2.5 ppm | 8M93D7W |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC