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Hardware Reference Guide HP Engage Go Convertible System HP Engage Go Mobile System HP Engage Go Dock Copyright 2018 HP Development Company, L.P. Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: July 2018 Document Part Number: L27994-001 Product notice Software terms This guide describes features that are common to most models. Some features may not be available on your system. Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go tohttp://www.microsoft.com. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller. For any further information or to request a full refund of the price of the computer, please contact your seller. About This Book This guide provides basic information for upgrading the mobility system. WARNING!
CAUTION:
Indicates a hazardous situation that, if not avoided, could result in death or serious injury. Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. Indicates information considered important but not hazard-related (for example, messages IMPORTANT:
related to property damage). An Important alert warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software. Also contains essential information to explain a concept or to complete a task. NOTE: Contains additional information to emphasize or supplement important points of the main text. TIP: Provides helpful hints for completing a task. iii iv About This Book Table of contents 1 Product overview .......................................................................................................................................... 1 Standard features .................................................................................................................................................. 1 Mobility head unit features .................................................................................................................................... 2 Integrated features ................................................................................................................................................ 3 Dock options .......................................................................................................................................................... 4 HP ElitePOS Basic I/O Connectivity Base components .......................................................................................... 4 HP ElitePOS Advanced I/O Connectivity Base components ................................................................................... 5 Connecting an AC adapter to power ...................................................................................................................... 6 Locating the mobility head unit power button ...................................................................................................... 7 Locating the I/O connectivity base power button ................................................................................................. 7 Adjusting the mobility head unit ........................................................................................................................... 8 Mobility head unit serial number location ............................................................................................................. 9 I/O connectivity base serial number location ........................................................................................................ 9 2 Cable routing configurations ........................................................................................................................ 10 Cable matrix for HP Engage Go Convertible System with integrated column printer and basic I/O connectivity base ................................................................................................................................................. 10 Cable matrix for HP Engage Go Convertible System with integrated column printer and advanced I/O connectivity base ................................................................................................................................................. 11 Cable matrix for HP Engage Go Convertible System without I/O connectivity base .......................................... 12 Cable matrix for HP Engage Go Convertible System with I/O connectivity base ................................................ 13 Cable matrix for HP Engage Go Convertible System with basic I/O connectivity base and standalone printer .................................................................................................................................................................. 14 Cable matrix for HP Engage Go Convertible System with advanced I/O connectivity base and standalone printer .................................................................................................................................................................. 15 3 Hardware configurations and upgrades ......................................................................................................... 16 Warnings and cautions ........................................................................................................................................ 16 Locking and unlocking the mobility head unit .................................................................................................... 17 Attaching the mobility head unit to the dock ...................................................................................................... 17 Removing the mobility head unit from the dock ................................................................................................ 18 Attaching the integrated MSR to the mobility head unit .................................................................................... 18 Removing the integrated MSR from the mobility head unit ............................................................................... 19 Attaching the carry case to the mobility head unit ............................................................................................. 19 Removing the carry case from the mobility head unit ....................................................................................... 20 Replacing the hand strap on the mobility head unit ........................................................................................... 20 v Attaching an I/O connectivity base to the HP Engage Go Convertible System ................................................... 22 Connecting a standalone I/O connectivity base to the HP Engage Go Convertible System ............................... 24 Configuring the I/O connectivity bases powered serial ports ............................................................................ 24 Connecting a standalone optional fingerprint reader to the I/O connectivity base ........................................... 26 Attaching an optional fingerprint reader to the I/O connectivity base ............................................................... 27 Mounting the HP Engage Go Convertible System to a countertop ..................................................................... 29 Installing a security cable lock on the I/O connectivity base .............................................................................. 31 Installing a security cable lock on the HP Engage Go Convertible System column ............................................ 32 4 Using the column printer .............................................................................................................................. 33 Standard features ................................................................................................................................................ 33 Printing features .................................................................................................................................................. 33 When to change the receipt paper ...................................................................................................................... 34 Loading the printer receipt paper ........................................................................................................................ 34 Thermal paper specifications .............................................................................................................................. 35 Qualified paper grades ........................................................................................................................................ 35 Troubleshooting the printer ................................................................................................................................ 37 Printer tone and green light .............................................................................................................. 37 Printing issues ................................................................................................................................... 37 Printer does not function .................................................................................................................. 38 Latch failsafe ..................................................................................................................................... 39 5 Configuring the software .............................................................................................................................. 40 Touch screen calibration for Windows 10 Professional and Windows 10 IoT Enterprise for Retail .................. 40 Configuring optional HP integrated peripheral modules .................................................................................... 40 Appendix A Enabling encryption on the MSR ..................................................................................................... 41 Appendix B Electrostatic discharge .................................................................................................................. 42 Preventing electrostatic damage ........................................................................................................................ 42 Grounding methods ............................................................................................................................................. 42 Appendix C Operating guidelines, routine care, and shipping preparation ........................................................... 43 Laser compliance ................................................................................................................................................. 43 Input power .......................................................................................................................................................... 43 Operating environment ....................................................................................................................................... 43 Operating guidelines and routine care ................................................................................................................ 44 Touch screen maintenance .................................................................................................................................. 44 MSR maintenance ................................................................................................................................................ 45 Cleaning the printer ............................................................................................................................................. 45 vi Cleaning I/O ports ................................................................................................................................................ 45 Updating drivers and firmware ............................................................................................................................ 45 Shipping preparation ........................................................................................................................................... 45 Appendix D Accessibility ................................................................................................................................. 46 Supported assistive technologies ....................................................................................................................... 46 Contacting support .............................................................................................................................................. 46 Index ............................................................................................................................................................. 47 vii viii 1 Product overview Standard features Standard features include the following:
Modern design and slim form factor provide for a clean counter look High-resolution, high-nit 31.2 cm (12.3-inch) display for excellent viewing of software Optional integrated barcode scanner with audible and visual feedback and ergonomically positioned trigger buttons for single and dual hand scanning capability Powerful productivity with an Intel Pentium or Core processor, battery life of 13 hours, and HP Fast Charge Hand strap attachment to assist with carrying Blind-mate, magnet-assisted, one-handed docking experience Optional countertop mounting bracket Low-profile, electromechanical attach point for the convertible dock, enabling connectivity to a smart locking system and POS peripherals Indicator light that shows status of the locking state Optional HP peripherals:
Carrying case with shoulder strap for hands-free retailing or extended use outdoors Integrated magnetic stripe reader (MSR) (integrated into the carrying case) HP ElitePOS Basic or Advanced I/O Connectivity Base Integrated column printer or standalone printer HP ElitePOS biometric fingerprint reader (connects to an I/O connectivity base) Swivel, tilt, and interchangeable columns for different heights including a printer column Standard features 1 Mobility head unit features Features
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9) Power button Barcode scanner button Barcode scanner (optional) Webcam light Webcam Charging light USB SuperSpeed charging ports (2) Barcode scanner button Fingerprint reader (optional)
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17) Near Field Communications (NFC) (optional) Hand strap Rear-facing webcam Barcode scanner button SIM card door Volume down button Volume up button Audio jack NOTE: You cannot have a WWAN (LTE) module and a barcode scanner in the same unit. You can have neither, or either, but not both. 2 Chapter 1 Product overview Integrated features Other than the display, the integrated devices shown below are optional. Features
(1)
(2)
(3)
(4) 12.3 1920 1280 WUXGA display HP ElitePOS Integrated Column Printer Docking lock release button Choice of two ElitePOS I/O Connectivity Bases
(5)
(6)
(7) HP ElitePOS Mobile Retail Case Integrated MSR HP ElitePOS Biometric Fingerprint Reader The display panel is an anti-glare WLED SVA 400 nits panel. NOTE: The nits rating indicates the typical brightness of the panel prior to anti-glare coating. Integrated features 3 Dock options Options
(1)
(2) Rotate/tilt dock with integrated column printer Rotate/tilt dock NOTE: The docks are shown on a stability base. HP ElitePOS Basic I/O Connectivity Base components Basic components
(1)
(2)
(3)
(4)
(5)
(6) Cash drawer jack Power connector USB Type-C power port Powered serial ports (3) USB 2.0 ports (4)
(7)
(8)
(9)
(10)
(11) USB Type-C port RJ-45 (network) jack Security cable slot MicroSD card reader Audio-out (headphone)/Audio-in
(microphone) jack USB 3.0 ports (2) IMPORTANT: To avoid damage to the system, DO NOT plug a telephone cable into the cash drawer jack. 4 Chapter 1 Product overview HP ElitePOS Advanced I/O Connectivity Base components Advanced components
(1)
(2)
(3)
(4)
(5)
(6) Cash drawer jack Powered USB 12 V ports (2) Powered USB 24 V port Power connector USB Type-C power port Powered serial ports (2)
(7)
(8)
(9)
(10)
(11)
(12) USB 3.0 ports (4) USB Type-C port RJ-45 (network) jack Security cable slot MicroSD card reader Audio-out (headphone)/Audio-in
(microphone) jack IMPORTANT: To avoid damage to the system, DO NOT plug a telephone cable into the cash drawer jack. HP ElitePOS Advanced I/O Connectivity Base components 5 Connecting an AC adapter to power To connect an AC adapter to the I/O connectivity base, connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2), and then connect the AC adapter to the power connector on the I/O connectivity base (3). To connect an AC adapter to the mobility system when it is not connected to an I/O connectivity base, connect the AC adapter to a grounded AC outlet (1), and then connect the power adapters USB Type-C connector to the USB Type-C power port on the underside of the docks column (2). NOTE: The image below is shown with a stability base. 6 Chapter 1 Product overview Locating the mobility head unit power button The power button is located on the top left edge of the bezel. Locating the I/O connectivity base power button The I/O connectivity base power button is located on the underside of the I/O connectivity base. The mobility head unit controls the I/O connectivity base. When the mobility head unit is turned off, the I/O connectivity base is turned off and power is available only from the I/O connectivity bases USB Type-C port that connects to the mobility head unit. That port remains powered so that it can continue to communicate with the mobility head unit and allow the I/O connectivity base to turn back on when the mobility head unit is turned on. After the system has been turned off, you can press the power button on the underside of the I/O connectivity base to allow power to be available on the I/O connectivity base ports while the mobility head unit remains turned off. Locating the mobility head unit power button 7 Adjusting the mobility head unit You can tilt and swivel the mobility head unit to set it to a comfortable viewing angle. The angle can be set between 50 and 60. The mobility head unit can be swiveled 180 in either direction. 8 Chapter 1 Product overview Mobility head unit serial number location Each mobility head unit has a unique serial number and a product ID number that are located on the exterior of the mobility head unit. Keep these numbers available for use when contacting customer service for assistance. I/O connectivity base serial number location Each I/O connectivity base has a unique serial number and a product ID number that are located on the exterior of the I/O connectivity base. Keep these numbers available for use when contacting customer service for assistance. Regulatory information is located in the base plate. Install the base plate back if it is removed. Mobility head unit serial number location 9 2 Cable routing configurations Cable matrix for HP Engage Go Convertible System with integrated column printer and basic I/O connectivity base Cables
(1)
(2)
(3)
(4) Column printer AC power cord Column printer AC adapter cable Cash drawer cable (purchased separately with cash drawer) Column printer cash drawer cable
(5)
(6)
(7) I/O connectivity base mini USB Type-B to USB Type-A data cable I/O connectivity base USB Type-C cable I/O connectivity base 120 W AC power cord 10 Chapter 2 Cable routing configurations Cable matrix for HP Engage Go Convertible System with integrated column printer and advanced I/O connectivity base Cables
(1)
(2)
(3) I/O connectivity base 180 W AC power cord Cash drawer cable (purchased separately with cash drawer) Column printer cash drawer cable
(4)
(5) Column printer 24 V PUSB power and data Y cable I/O connectivity base USB Type-C cable Cable matrix for HP Engage Go Convertible System with integrated column printer and advanced I/O connectivity base 11 Cable matrix for HP Engage Go Convertible System without I/O connectivity base Cables
(1) AC power cord 12 Chapter 2 Cable routing configurations Cable matrix for HP Engage Go Convertible System with I/O connectivity base Cables
(1)
(2)
(3) Basic I/O connectivity base 120 W AC power cord I/O connectivity base USB Type-C cable Advanced I/O connectivity base 180 W AC power cord
(4)
(5) USB-C mini dock 90 W AC power cord USB-C mini dock captive USB Type-C cable In the European region, the USB-C mini dock is sold as an aftermarket option kit only. In all other NOTE:
regions, the USB-C mini dock is sold as drop-in-box option. Cable matrix for HP Engage Go Convertible System with I/O connectivity base 13 Cable matrix for HP Engage Go Convertible System with basic I/O connectivity base and standalone printer Cables
(1)
(2)
(3) Printer AC power cord Basic I/O connectivity base 120 W AC power cord Printer serial data cable
(4)
(5) Printer USB Type-A to Type-B data cable Basic I/O connectivity base USB Type-C cable IMPORTANT: Connect either the serial data cable (3) or the USB Type-A data cable (4) between the I/O connectivity base and the printer. Do not connect both. 14 Chapter 2 Cable routing configurations Cable matrix for HP Engage Go Convertible System with advanced I/O connectivity base and standalone printer Cables
(1)
(2)
(3) Printer 24 V PUSB power and data Y cable Advanced I/O connectivity base 180 W AC power cord Printer 24 V PUSB power cable
(4)
(5) Printer serial data cable Advanced I/O connectivity base USB Type-C cable IMPORTANT: Connect either the 24 V PUSB power and data Y cable (1) or the 24 V PUSB power cable (3) and serial data cable (4) between the I/O connectivity base and the printer. Do not connect all three. Cable matrix for HP Engage Go Convertible System with advanced I/O connectivity base and standalone printer 15 3 Hardware configurations and upgrades Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! To reduce the risk of personal injury from electric shock, hot surfaces, or fire:
Disconnect the power cord from the AC outlet before removing the enclosure. Energized parts are inside. Allow the internal system components to cool before you touch them. Replace and secure the enclosure before restoring power to the equipment. Do not connect telecommunications or telephone connectors to the network interface controller (NIC) receptacles. Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord in a grounded (earthed) AC outlet that is easily accessible at all times. For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the AC outlet, grasp the cord by the plug. To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and provides guidelines for posture and work habits that increase your comfort and decrease your risk of injury. It also provides electrical and mechanical safety information. This guide is located on the web at http://www.hp.com/ergo. IMPORTANT: Static electricity can damage the electrical components of the system or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. See Electrostatic discharge on page 42 for more information. When the system is plugged into an AC power source, voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the system to prevent damage to internal components. 16 Chapter 3 Hardware configurations and upgrades Locking and unlocking the mobility head unit The mobility head unit automatically locks to the dock when attached. To unlock the mobility head unit, press the lock release button on the front of the docks column. There are two authentication methods that can be used to unlock the mobility head unit. The authentication methods can be set up using the HP SureLock wizard. Windows user authentication - A group can be defined that allow users belonging to the group to unlock the mobility head unit based on their Windows login password. PIN authentication - A PIN is required to unlock the mobility head unit. NOTE: Both authentication methods can be used or there can be no authentication method required to unlock the mobility head unit. No authentication required is the default method. The light on the docks lock release button indicates the locking status. Amber - The mobility head unit is locked and can not be unlocked without the proper Windows login permission. White - The mobility head unit is locked and can be unlocked but may require a PIN. Green - The mobility head unit is unlocked and can be removed. Attaching the mobility head unit to the dock Align the rear of the mobility head unit with the top of the docks column, and place the mobility head unit onto the dock. The mobility head unit automatically locks to the dock when attached. Locking and unlocking the mobility head unit 17 Removing the mobility head unit from the dock Press the lock release button (1) on the front of the docks column, and then lift the mobility head unit (2) off the dock. NOTE: Your system may require a PIN to unlock the mobility head unit from the dock. See Locking and unlocking the mobility head unit on page 17. Attaching the integrated MSR to the mobility head unit The carry case must be installed on the mobility head unit to attach an integrated MSR. 1. 2. Turn off the mobility system properly through the operating system, and turn off any external devices. Disconnect the power cord from the mobility system. IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord and wait approximately 30 seconds for the power to drain to avoid damage to the internal components. 3. Connect the MSR to the bottom USB Type-C port on the right side of the mobility head unit. Be sure to press the MSR in firmly so that the clips on the side of the MSR click in place. 18 Chapter 3 Hardware configurations and upgrades Removing the integrated MSR from the mobility head unit 1. 2. Turn off the mobility system properly through the operating system, and turn off any external devices. Disconnect the power cord from the mobility system. IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord and wait approximately 30 seconds for the power to drain to avoid damage to the internal components of the system. 3. Press down on the top of the MSR (1) with your thumbs, and then tilt the MSR (2) up slightly and pull the MSR (3) from the USB Type-C port and clips. Attaching the carry case to the mobility head unit You can help protect your mobility head unit from accidental drops and bumps with the optional carry case. The carry case also allows you to attach a shoulder strap for hands-free retailing and add a magnetic stripe card reader (MSR). 1. 2. Remove the mobility head unit from the dock if it is attached. Slide the right side of the mobility head unit (1) into the groove on the right side of the carry case (1), then press one corner of the left side of the mobility head unit (2) into the carry case and then press the other corner of the mobility head unit (3) into the carry case. Removing the integrated MSR from the mobility head unit 19 Removing the carry case from the mobility head unit 1. 2. 3. Remove the mobility head unit from the dock if it is attached. Remove the MSR from the mobility head unit if it is attached. Pull one corner on the left side of the mobility head unit (1) from the carry case, and then pull the other corner on the left side of the mobility head unit (2) from the carry case. Then slide the right of the mobility head unit (3) out of the carry case. Replacing the hand strap on the mobility head unit Follow the procedure below if you must replace the integrated hand strap on the rear of the mobility head unit. 1. 2. 3. 4. Remove the mobility head unit from the dock if it is attached. Turn off the mobility head unit properly through the operating system. Lift the hand strap up (1). To remove the hand strap, slide the screw covers (2) on each side of the hand strap back and then up. Then remove the screws (3) that secure the strap to the mobility head unit. 20 Chapter 3 Hardware configurations and upgrades 5. To attach the new hand strap, secure the hand strap with the screws (1) on each side of the mobility head unit. Then replace the screw covers by pressing the covers (2) down onto the mobility head unit and then sliding the covers forward. Replacing the hand strap on the mobility head unit 21 Attaching an I/O connectivity base to the HP Engage Go Convertible System You can attach an I/O connectivity base to the bottom of the mobility system docks stability base. 1. 2. Turn off the mobility system properly through the operating system, and turn off any external devices. Disconnect the power cords from the mobility system and I/O connectivity base. IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord and wait approximately 30 seconds for the power to drain to avoid damage to the internal components. 3. Remove the cover on the I/O connectivity base by removing the four screws on the underside of the I/O connectivity base (1), and then lifting the cover off the I/O connectivity base (2). 4. Connect the USB Type-C power cable to the USB Type-C port on the underside of the docks column. 22 Chapter 3 Hardware configurations and upgrades 5. Place the I/O connectivity base onto the bottom of the docks stability base (1), and then tighten the four screws on the underside of the I/O connectivity base (2) to secure the I/O connectivity base to the dock. Be sure that the USB Type-C power cable is routed through the gap between the back of the I/O connectivity base and the docks column. 6. To connect and secure the USB Type-C power cable, attach the cable clip to the cable (1), insert the cable tie into the hole (2) below the USB Type-C port on the hub, and then slide the cable clip onto the cable tie and connect the cable to the port (3). 7. Connect the I/O connectivity bases AC adapter to the I/O connectivity base and a grounded AC outlet. See Connecting an AC adapter to power on page 6. Attaching an I/O connectivity base to the HP Engage Go Convertible System 23 Connecting a standalone I/O connectivity base to the HP Engage Go Convertible System 1. 2. Turn off the mobility system properly through the operating system, and turn off any external devices. Disconnect the power cords from the mobility system and I/O connectivity base. IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord and wait approximately 30 seconds for the power to drain to avoid damage to the internal components. 3. Connect the USB Type-C power cable to the USB Type-C port on the underside of the docks column and to the USB Type-C power port on the I/O connectivity base. 4. Connect the I/O connectivity bases power supply to the I/O connectivity base and a grounded AC outlet. See Connecting an AC adapter to power on page 6. Configuring the I/O connectivity bases powered serial ports The serial ports can be configured as standard (non-powered) serial ports or powered serial ports. Some devices use a powered serial port. If the serial port is configured as a powered port, devices that support a powered serial interface do not require an external power source. IMPORTANT: The system must be powered off before connecting or disconnecting serial port devices. NOTE: The I/O connectivity base ships with all serial ports configured in standard non-powered serial mode
(0 volts) by default. 0 volts There are three voltage settings for each serial port. 5 volts 12 volts To change the voltage settings for a powered serial port:
24 Chapter 3 Hardware configurations and upgrades 1. 2. Turn off the mobility system properly through the operating system, and turn off any external devices. Disconnect the power cord and all peripheral devices from the I/O connectivity base. IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord and wait approximately 30 seconds for the power to drain to avoid damage to the internal components of the I/O connectivity base. 3. Remove the five screws on the underside of the I/O connectivity base (1) that secure the bottom plate to the I/O connectivity base, and then remove the bottom plate from the I/O connectivity base (2). 4. Adjust the voltage select switch behind each serial port to the appropriate setting. Configuring the I/O connectivity bases powered serial ports 25 5. Place the bottom plate onto the I/O connectivity base (1), and then secure the plate to the I/O connectivity base with the five screws (2). 6. Reconnect the I/O connectivity bases power cord and peripheral devices. Connecting a standalone optional fingerprint reader to the I/O connectivity base The optional fingerprint reader can be used as a standalone device or it can be attached to the I/O connectivity base. Follow the procedure below to connect a standalone fingerprint reader to the I/O connectivity base. 1. 2. Turn off the mobility system properly through the operating system, and turn off any external devices. Disconnect the power cords from the mobility system and I/O connectivity base. IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord and wait approximately 30 seconds for the power to drain to avoid damage to the internal components. 26 Chapter 3 Hardware configurations and upgrades 3. Connect the USB cable to the fingerprint reader (1) and route the cable through the routing channel (2) on the fingerprint reader. 4. Connect the fingerprint reader USB cable to a USB Type-A port on the I/O connectivity base. 5. Reconnect the I/O connectivity base and power cords. Attaching an optional fingerprint reader to the I/O connectivity base The optional fingerprint reader can be used as a standalone device or it can be attached to the I/O connectivity base. Follow the procedure below to attach the fingerprint reader to the I/O connectivity base. NOTE: You can attach the fingerprint reader to either side of the I/O connectivity base, but if you attach it to the left side of the I/O connectivity base, the fingerprint reader covers the microSD slot and the headset jack on the I/O connectivity base. 1. 2. Turn off the mobility system properly through the operating system, and turn off any external devices. Disconnect the power cords from the mobility system and I/O connectivity base. IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet. You must disconnect the power cord and wait approximately 30 seconds for the power to drain to avoid damage to the internal components. Attaching an optional fingerprint reader to the I/O connectivity base 27 3. Place the fingerprint reader (1) on the riser (2), and then attach the mounting bracket (3) and cable routing clip (4) to the fingerprint reader and riser with the two long screws (5) included with the fingerprint reader. 4. Connect the USB cable to the fingerprint reader (1) and route the cable under the routing clip on the fingerprint reader (2). Remove the mounting screw (3) from the underside of the I/O connectivity base, and then attach the bracket on the fingerprint reader assembly to the underside of the I/O connectivity base (4) using the screw that was removed from the base and the short screw included in the kit. 28 Chapter 3 Hardware configurations and upgrades 5. Connect the fingerprint reader cable to a USB Type-A port on the I/O connectivity base. 6. Reconnect the I/O connectivity base and power cords. Mounting the HP Engage Go Convertible System to a countertop You can use an optional countertop mounting bracket to mount the mobility systems column to a countertop. NOTE: The mounting bracket requires an 80 mm hole in the countertop. The thickness of the countertop must be 10 mm to 50 mm. 1. If the docks stability base is attached to the column, remove the screw on the underside of the column
(1), and then remove the base (2) from the column. Mounting the HP Engage Go Convertible System to a countertop 29 2. Route the cable(s) through the routing hole on the top piece of the mounting bracket (1) and attach the cable(s) to the bottom of the column (2). If the column has a printer, there are four cables to connect. If it does not have a printer, there is NOTE:
one cable to connect. 3. Hold the top piece of the mounting bracket against the bottom of the column, route the cables through the hole in the mounting surface, and then place the column over the hole on the mounting surface. 4. The bottom piece of the mounting bracket can be oriented in two ways, depending on the thickness of your mounting surface. Orient the bracket properly for your application before attaching it. 30 Chapter 3 Hardware configurations and upgrades 5. Route the cables through the hole in the bottom piece of the mounting bracket (1). Press the mounting bracket against the bottom of the mounting surface (2), and then insert the screw (3) though the mounting bracket. Then tighten the screw (4) so that the screw is fully inserted into the column, and then tighten the wing nut (5) on the screw to fasten the bracket to the mounting surface. Installing a security cable lock on the I/O connectivity base You can secure the I/O connectivity base to a fixed object with an optional security cable lock available from HP. Insert the security cable lock into the security cable slot. Then lock it in place with the key. NOTE: The security cable lock is sold separately as an aftermarket option kit only. Installing a security cable lock on the I/O connectivity base 31 Installing a security cable lock on the HP Engage Go Convertible System column You can secure the I/O connectivity base to a fixed object with an optional security cable lock and an optional security cable extension available from HP. NOTE: The security cable lock and security cable extension are sold separately as an aftermarket option kit only. 1. 2. 3. Remove the screw from the bottom of the column (1). Attach the security cable extension to the bottom of the column using the tamper-resistant screw (2) included with the security cable extension. Secure the other end of the security cable extension with a security cable lock (3), and then lock it in place with the key. 32 Chapter 3 Hardware configurations and upgrades 4 Using the column printer The column printer is an optional component that may be included with your system. Standard features Standard features Interface Memory/firmware Energy-savings Resident character sets Downloadable fonts Integrated barcodes Print Paper path Roll Diameter Print resolution Speed Paper sensing Human interface USB 8 MB flash memory, History EEROM, 4k buffer Option to configure printer to enter low-power (1 watt) idle state if no data is received after user-specified number of minutes PC code pages 437 (US), 720 (Arabic), 737 (Greek), 775 (Baltic), 850 (Multilingual), 852
(Latin II), 857 (Turkish), 858 (with Eurosymbol), 860 (Portuguese), 862 (Hebrew), 863
(French Canadian), 864 (Arabic), 865 (Nordic), 866 (Cyrillic), 874 (Thai), 1250 (Windows Central Europe), 1251 (Windows Cyrillic), 1252 (Windows Latin I), 1254 (Windows Turkish), 1255 (Windows Hebrew), 1256 (Windows Arabic), 1257 (Windows Baltic), 28591
(Windows Latin 1), 28592 (Windows Latin 2), 28594 (Windows Baltic), 28596 (Windows Arabic), 28599 (Windows Turkish), 28605 (Windows Latin 9), Katakana, and KZ_1048
(Kazakh) Code pages 932 (Kanji), 949 (Korean), 936 (Simplified Chinese), and 950 (Traditional Chinese) Code 39, Code 93, Code 128, UPC-A, UPC-E, JAN8 (EAN), JAN13 (EAN), Interleaved 2 of 5, Codabar, Code 128, PDF-417 (two-dimensional), Code 128 extended, GS1 Databar, QR code, and Datamatrix Monochrome in either 44 (standard) or 56 (compressed) columns on 80 mm wide thermal paper 80.0 mm 50.8 mm max. (2 inches) 8-dots/mm Up to 114 mm/second throughput (monochrome) Paper out Audible tone from speaker (software-driven). Simple commands in configuration menu issued through paper feed button. Green status light, located next to the paper feed button. Cash drawer driver Connector for one or two cash drawers (obtain a " cord for two drawers) Knife Paper cutter standard on all units Printing features The printer is versatile, with diverse printing options available. Text, graphics, and barcodes can be presented in many different forms and sizes. For more information on programming the printer to change text, graphics, or other characteristics, refer to the Programming Guide. Standard features 33 When to change the receipt paper Change the paper when it is near the end of the roll or when the roll is empty. When the paper is low, you must monitor usage to avoid running out part of the way through a transaction. When the roll is empty, you must load a new roll immediately or data may be lost. When the paper is low, a colored stripe appears on the receipt paper (if the paper purchased has a stripe) indicating that enough paper remains for a small transaction. When the roll is empty, a green light on the printer flashes quickly indicating the paper must be installed. IMPORTANT: Do not try to operate the printer or host system if the printer runs out of paper. The printer may continue to accept data from the host system even though it is unable to print. Data may be lost as a result. Loading the printer receipt paper 1. 2. 3. Open the receipt cover by pushing up evenly on each side of the cover (1) until it unsnaps. Remove the test printout or used paper roll if necessary. Place the receipt paper into the paper compartment on the spindle (2) so that it unrolls from the inside. Leave a few inches of paper sticking out of the printer. To prevent jamming, be sure that the paper is between the guidelines. 4. While holding the paper in place, close the receipt cover (3) making sure to apply a little more pressure after the first click to ensure that it is fully latched. When fully latched with paper installed, the light stops blinking. 34 Chapter 4 Using the column printer 5. To test that the paper is loaded correctly, advance the paper with the paper feed button (1), and then tear the excess paper off against the knife on the cover. A steady green light (2) means the printer is on and operating normally. If the light is flashing, the cover may not be completely shut. Thermal paper specifications The printer requires qualified thermal paper with the following dimensions:
Width: 80 +0/-0.6 mm (3.15 +0/-0.03") Diameter: 50.8 mm max. (2) The paper must not be attached at the rolls core. Use paper with a colored stripe at the end to indicate that the paper is running low. The above figures are based on a core diameter of 22 0.5 mm (0.87") outside and 11.5 0.5 mm (0.45") inside. Qualified paper grades Contact the manufacturer of your choice to order paper. HP recommends the following paper grades produced by their respective manufacturers. There are a number of paper manufacturers qualified to provide this paper, provided the POS paper rolls are from the recommended grades for monochrome (black ink) paper. Qualified manufacturers Phone/Fax Paper grade Appvion, Inc. (USA) 825 E. Wisconsin Ave. Appleton, WI 54912 http://www.appvion.com Voice: (800) 9221729 Fax: (800) 9221712 Alpha 400-2.3 (was T1030) Alpha 800-2.4 (was T1012A) POS-Plus 600-2.4 Alpha 900-3.4 (was Superior) All current Appvion papers are BPA-free Jujo Thermal Ltd. P.O. Box 92 FI27501 Voice: 358 (0) 10 303 200 Fax: 358 (0) 10 303 2419 AF50KSE3 AP62KSE3 Thermal paper specifications 35 Qualified manufacturers Phone/Fax Paper grade Kauttua, Finland http://www.jujothermal.com/
Kanzaki Specialty Papers (USA) 20 Cummings St. Ware, MA 010822002 http://www.kanzakiusa.com/
Koehler UK Ltd. (Great Britain) 2 White Oak Square London Road Swanley, Kent BR8 7AG, U.K. http://www.koehlerpaper.com/en/
Koehler AG Hauptstr. 2-4 D-77704 Oberkirch, Germany http://www.koehlerpaper.com/en/
Mitsubishi Intl Corp. (USA) 655 Third Ave. New York, New York 10017 http://www.mitsubishicorp.com/us/en/
OJI Paper Company Ltd. Ginza 4-chome Tokyo 104, Japan http://www.ojipaper.co.jp/english/
Thermal Solutions Intl, Inc. 6740 Broadview Ave, Suite D Jacksonville, FL 32254 http://thermalsolutionsinternational.com Voice: (888) 5269254 Fax: (413) 7318864 Voice: (44) 1322 661010 Fax: (44) 1322 614656 Voice: (49) 7802 81-0 Fax: (49) 7802 81-4330 Voice: (212) 6052000 Fax: (212) 6052597 Voice: (81)33563-1111 Fax: (81)33563-1135 P30023 (was P300), P31023
(was P310), P35024 (was P350), P35032
(was P354), P39023 (BPA free, was P390), P30521 (BPA free), P30523 (BPA free), P31523 (BPA free), P35532 (BPA free) KT55-F20 KT55-F20 P5035 T8051 TP8065 PP-5051 KF60 PD170R PD170R Voice: (800) 479-6070, (904) 860-1966 19018RDT Fax: (904) 646-4530 Features: 30% post-consumer waste, recycled/BPA free 36 Chapter 4 Using the column printer Troubleshooting the printer The printer is generally trouble-free; however, unexpected conditions may arise. Refer to the following sections to diagnose and solve these printer conditions. To resolve complex issues, you may need to contact an authorized HP service representative. Printer tone and green light Condition Possible causes Possible solutions Green light, quick steady flashing. Paper roll is empty. Load a new paper roll. Where to go for more information See Loading the printer receipt paper on page 34. Receipt cover is open. Close the cover. If the problem persists, continue opening and closing the cover until the light stops blinking. The knife is unable to return to the home position. Stop using the printer. Green light, slow steady flashing. Other problems may be indicated. Stop using the printer. Contact your authorized HP service representative. Contact your authorized HP service representative. Printer beeps (two-tonelow frequency, high frequency). Printer has been turned on and is ready to operate. No action is required. Printer beeps and the green light flashes in various combinations. These all indicate a serious condition. Stop using the printer. Contact your authorized HP service representative. Printing issues Condition Possible causes Possible solutions Colored stripe on the receipt. Paper is low. Change the paper. Where to go for more information See Loading the printer receipt paper on page 34. Receipt does not come out all the way. Paper is jammed. Printer starts to print, but stops while the receipt is being printed. Paper is jammed. Receipt is not cut. Paper is jammed. Open the receipt cover, inspect the knife, and clear any jammed paper. Open the receipt cover, inspect the knife, and clear any jammed paper. Open the receipt cover, inspect the knife, and clear any jammed paper. Print is light or spotty. Paper roll is loaded incorrectly. Reload the paper correctly. See Loading the printer receipt paper on page 34. Thermal printhead is dirty. Use recommended thermal receipt paper and clean the printhead with 99% isopropyl alcohol. Troubleshooting the printer 37 Condition Possible causes Possible solutions Variations in paper. Vertical column of print is missing. One side of receipt is missing. This indicates a serious condition with the printer electronics or missing dot on printhead. This indicates a serious condition with the printer electronics. Increase print density in Set Hardware Options of the printer configuration menu to 110% or 120% as necessary. Stop using the printer. Where to go for more information Contact your authorized HP service representative. Contact your authorized HP service representative. Stop using the printer. Contact your authorized HP service representative. NOTE: Using nonrecommended paper may damage the printhead and void the warranty. Printer does not function Condition Possible causes Possible solutions Where to go for more information Printer does not function when turned on and light is off. Printer does not function when turned on and the light is blinking. Power is not plugged in. Check that the host or power supply is getting power. Receipt cover is not fully closed. Close and latch the receipt cover. Printer stops functioning. Printhead has overheated. Allow the printhead to cool down. Printer is in energy-saving mode. Press the paper feed button to revive the printer. Printer does not open. Receipt cover is stuck. Release the latch failsafe. See Latch failsafe on page 39. 38 Chapter 4 Using the column printer Latch failsafe In the event that the receipt cover becomes stuck, the printer has a failsafe to release the covers latches. Using a thin pointed object, press the rectangular button adjacent to the printhead. With enough pressure, the latches should release, and the receipt cover should open. Troubleshooting the printer 39 5 Configuring the software Touch screen calibration for Windows 10 Professional and Windows 10 IoT Enterprise for Retail NOTE: The Windows calibration tool works only in digitizer touch mode. If you install a retail touch utility, it sets the touch screen to POS mode (mouse mode) by default and does not allow the Windows calibration tool to run. To calibrate the touch module in Windows 10 Professional and Windows 10 IoT Enterprise for Retail:
1. 2. 3. Open Control Panel. You can type Control Panel in the Search box to access it. In Control Panel, type calibrate in the Search box. Under Tablet PC Settings, tap the Calibrate the screen for pen or touch input link. In the Tablet PC Settings dialog box, tap the Calibrate button, and then proceed to step 3. Follow the on-screen instructions to press the target marks on the touch screen. At the end of the calibration process, the touch module should be aligned with the video and the touch points will be accurate. Configuring optional HP integrated peripheral modules To configure the integrated USB peripheral, refer to the HP Point of Sale Configuration Guide (available in English only). The guide is located with the documentation on your retail system and at http://www.hp.com/
support. To access the guide on the retail system, select Start, and then select HP Point of Sale Information. NOTE: Check http://www.hp.com/support for updated software or documentation that became available between the time your product was manufactured and the time it was delivered to you. 40 Chapter 5 Configuring the software A Enabling encryption on the MSR The MSR has optional encryption functionality. HP has partnered with IDTECH Products to perform key injection services remotely. For more information about their service, contact the IDTECH Products sales team at Sales@idtechproducts.com. 41 B Electrostatic discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-
sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing electrostatic damage Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Avoid hand contact by transporting and storing products in static-safe containers. To prevent electrostatic damage, observe the following precautions:
Avoid touching pins, leads, or circuitry. Place parts on a grounded surface before removing them from their containers. Always be properly grounded when touching a static-sensitive component or assembly. Grounding methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. For more information on static electricity, contact an HP authorized dealer, reseller, or service NOTE:
provider. 42 Appendix B Electrostatic discharge C Operating guidelines, routine care, and shipping preparation Laser compliance WARNING! Use of controls or adjustments, or performance of procedures other than those specified in the laser product installation guide, may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100240 V, 5060 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. The voltage and current for your computer is located on the regulatory label. Input power Rating Operating voltage and current 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 5 A / 12 V dc @ 5 A / 15 V dc @ 4.33 A / 20 V dc @ 3.25 A 65 W USB-C HP ElitePOS Basic I/O Connectivity Base: 120 W (19.5 V / 6.15 A) HP ElitePOS Advanced I/O Connectivity Base: 180 W (19.5 V / 9.23 A) NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V ms. Operating environment Factor Temperature Metric U.S. Operating (writing to optical disc) 5C to 35C Nonoperating
-20C to 60C 41F to 95F
-4F to 140F Laser compliance 43 Factor Metric U.S. Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating 10% to 90%
5% to 95%
-15 m to 3,048 m
-15 m to 12,192 m 10% to 90%
5% to 95%
-50 ft to 10,000 ft
-50 ft to 40,000 ft Operating guidelines and routine care Follow the guidelines below to properly set up and care for the system:
HP recommends a 17 mm clearance around the vents on the mobility head unit and I/O connectivity base for heat dissipation. Keep the system away from excessive moisture, direct sunlight, and extremes of heat and cold. Never operate the system with any access panels removed. Do not stack systems on top of each other or place them so near each other that they are subject to each others recirculated or preheated air. If the system is to be operated within a separate enclosure, intake and exhaust ventilation must be provided on the enclosure, and the same operating guidelines listed above still apply. Keep liquids away from the mobility system and I/O connectivity base. Never cover the vents on the mobility system or I/O connectivity base with any type of material. Install or enable power management functions of the operating system or other software, including sleep states. Turn off the mobility system before you do either of the following:
Wipe the exterior with a soft, damp cloth as necessary. Using cleaning products may discolor or damage the finish. Occasionally clean the air vents on all vented sides of the mobility system. Lint, dust, and other foreign matter can block the vents and limit the airflow. For more information on your retail system care and maintenance, refer to Retail Point of Sales NOTE:
Systems - Routine Care and Maintenance available at http://www.hp.com/support. Touch screen maintenance Keep your display and touch sensor clean. The touch sensor requires very little maintenance. HP recommends that you periodically clean the glass touch sensor surface. Be sure to turn off your display before cleaning. Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning agent for your touch sensor. It is important to avoid using any caustic chemicals on the touch sensor. Do not use any vinegar-
based solutions. Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths. Always dampen the cloth and then clean the sensor. Be sure to spray the cleaning liquid onto the cloth, not the sensor, so that drips do not seep inside the display or stain the bezel. 44 Appendix C Operating guidelines, routine care, and shipping preparation MSR maintenance To clean the MSR (magnetic stripe reader), swipe a standard cleaning card through the MSR a couple of times. You can order a standard cleaning card online. You can also put a thin oil-free cloth around a credit card. Cleaning the printer Because of the way the printer sits while in use, it is likely there is a buildup of paper and other debris from the knife. HP recommends that you keep the printer in working order by periodically cleaning the debris from the printer. To clean the printer, open the cover, remove the paper roll, and then use a can of compressed air to blow the debris out from the bottom plate where it accumulates. Cleaning I/O ports The mobility system has a series of ports. Dust and debris can collect in these ports, which can reduce connectivity and performance. Use a battery-powered vacuum to remove any debris that has accumulated in and around these ports. Updating drivers and firmware HP recommends that you regularly download and install the latest drivers and firmware updates to help enhance system performance, resolve known issues, and avoid replacing parts unnecessarily. Go to http://www.hp.com/support to download and install the latest drivers and BIOS updates for your specific Retail Point of Sale model. Shipping preparation Follow these suggestions when preparing to ship the mobility system:
1. 2. 3. 4. 5. 6. Back up the hard drive files. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. NOTE: The hard drive locks automatically when the mobility system power is turned off. Remove and store all removable media. Turn off the mobility system and external devices. Disconnect the power cord from the AC outlet, and then from the mobility system. Disconnect the mobility system components and external devices from their power sources, and then from the mobility system. Pack the mobility system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them. MSR maintenance 45 D Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features. For additional information about a particular assistive technology product, contact customer support NOTE:
for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. NOTE: Support is in English only. 46 Appendix D Accessibility Index A accessibility 46 C cable routing configurations 10 carry case attaching 19 remvoing 20 column printer changing paper 34 cleaning 45 features 33 latch failsafe 39 paper specifications 35 qualified paper grades 35 troubleshooting 37 connecting AC adapters 6 countertop mount 29 D dock attaching mobility head unit 17 options 4 removing mobility head unit 18 drivers and firmware, updating 45 E electrostatic discharge, preventing damage 42 F features integrated 3 Mobility head unit 2 standard 1 fingerprint reader attaching to base 27 connecting as standalone 26 H hand strap, replacing 20 I I/O connectivity base advanced components 5 attaching fingerprint reader 27 attaching to mobility system 22 basic components 4 connecting power 6 connecting to mobility system T touch screen maintenance 44 W warnings and cautions 16 24 Input power 43 installation guidelines 16 L laser compliance 43 locking and unlocking mobility head unit 17 M mobility head unit adjustment 8 MSR attaching 18 encryption 41 maintenance 45 removing 19 O operating environment 43 operating guidelines 44 P ports, cleaning 45 power button I/O connectivity base 7 mobility head unit 7 S security cable attaching to I/O connectivity base 31 attaching to mobility system 32 serial number I/O connectivity base 9 mobility head unit 9 serial ports, configuring for power 24 shipping preparation 45 software configuration 40 Index 47
1 | User manual Regulatory Safety and Environmental Notices | Users Manual | 2.00 MiB |
Regulatory, Safety, and Environmental Notices User Guide Copyright 20152017 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Java is a registered trademark of Oracle and/or its affiliates. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Ninth Edition: November 2017 First Edition: August 2015 Document Part Number: 836854-009 About This Guide This guide provides regulatory, safety and environmental information that is compliant with U.S., Canadian, and international regulations for notebook computers, desktops, thin clients, and personal workstations. To access the latest user guides or manuals for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii iv About This Guide Table of contents 1 Regulatory notices for notebook and tablet computers .................................................................................... 1 Accessing regulatory labels ................................................................................................................................... 1 Federal Communications Commission notice ....................................................................................................... 1 Modifications ....................................................................................................................................... 2 Cables .................................................................................................................................................. 2 Products with wireless LAN devices or HP Mobile Broadband Modules ............................................. 2 Brazil notice ........................................................................................................................................................... 3 Canada notices ....................................................................................................................................................... 3 European Union regulatory notices ....................................................................................................................... 4 Declaration of Conformity ................................................................................................................... 4 Products with radio functionality (EMF) ........................................................................... 4 Restrictions for products with radio functionality (select products only) ....................... 4 Radio frequency bands and maximum power levels (select products only) ................... 4 European telephone network declaration (Modem/Fax) ................................................. 5 Ergonomics notice ............................................................................................................. 5 Germany (English text) ................................................................................... 5 Germany (Deutscher text) .............................................................................. 5 Australia and New Zealand notice ......................................................................................................................... 5 China WWAN notice ................................................................................................................................................ 6 Japan notice ........................................................................................................................................................... 6 Wireless LAN, Wireless WAN, and Bluetooth certification markings ................................................ 6 Mexico notice ......................................................................................................................................................... 6 Singapore wireless notice ...................................................................................................................................... 7 South Korea notices ............................................................................................................................................... 7 Thailand WWAN wireless notice ............................................................................................................................ 7 Taiwan NCC notices ................................................................................................................................................ 7 Wireless LAN 802.11a devices ............................................................................................................ 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices .............................................. 8 Airline travel notice ................................................................................................................................................ 8 User-replaceable battery notices .......................................................................................................................... 8 Factory-sealed battery notices ............................................................................................................................. 8 Laser compliance ................................................................................................................................................... 8 Modem notices ....................................................................................................................................................... 9 Telecommunications device approvals ............................................................................................... 9 U.S. modem statements ...................................................................................................................... 9 U.S. modem declarations .................................................................................................................. 10 v Canada modem statements .............................................................................................................. 12 Japan modem statements ................................................................................................................ 12 New Zealand modem statements ..................................................................................................... 12 Voice support .................................................................................................................. 13 Power cord notice ................................................................................................................................................ 13 Japan power cord notice ................................................................................................................... 13 DC plug of external HP power supply ................................................................................................ 13 Macrovision Corporation notice ........................................................................................................................... 13 2 Regulatory notices for desktops, thin clients, and personal workstations ........................................................ 14 Modem notices ..................................................................................................................................................... 14 Telecommunications device approvals ............................................................................................. 14 U.S. modem statements .................................................................................................................... 14 Canadian modem statements ........................................................................................................... 15 Japanese modem statements ........................................................................................................... 15 New Zealand modem statements ..................................................................................................... 16 Voice support .................................................................................................................. 16 Electromagnetic compatibility notices ................................................................................................................ 16 Federal Communications Commission notice ................................................................................... 17 Modifications ................................................................................................................... 17 Cables .............................................................................................................................. 17 Products with wireless LAN devices ............................................................................... 17 Australia telecom statement ............................................................................................................ 18 Brazil notice ....................................................................................................................................... 18 Canadian notice ................................................................................................................................. 18 European Union regulatory notices .................................................................................................. 19 Declaration of Conformity .............................................................................................. 19 Products with radio functionality (EMF) ...................................................... 19 Restrictions for products with radio functionality (select products only) .............................................................................................................. 19 Radio frequency bands and maximum power levels (select products only) .............................................................................................................. 19 European telephone network declaration (Modem/Fax) ............................................... 20 Ergonomics notice .......................................................................................................... 20 Germany (English text) ................................................................................. 20 Germany (Deutscher text) ............................................................................ 20 Japan notice ....................................................................................................................................... 20 Japan power cord notice ................................................................................................. 21 Wireless LAN and Bluetooth certification markings ....................................................... 21 Mexico notice ..................................................................................................................................... 21 South Korea notices .......................................................................................................................... 21 vi Taiwan NCC notices ............................................................................................................................ 21 Wireless LAN 802.11a devices ........................................................................................ 21 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices ......................... 22 3 Safety notices for notebook and tablet computers ......................................................................................... 23 Heat-related safety warning notice .................................................................................................................... 23 Potential safety conditions notice ....................................................................................................................... 23 Battery notices ..................................................................................................................................................... 23 Headset and earphone volume level notice ........................................................................................................ 24 Power cord notices .............................................................................................................................................. 24 Brazil notice ....................................................................................................................................... 24 Cleaning the keyboard ......................................................................................................................................... 24 Travel notice ........................................................................................................................................................ 24 China safety notices ............................................................................................................................................. 25 China: Altitude notice ........................................................................................................................ 25 China: Tropical warning notice .......................................................................................................... 25 Norway and Sweden: Cable grounding notice for products with a TV tuner ...................................................... 25
......................................................................................................................................... 25 4 Safety notices for desktops, thin clients, and personal workstations ............................................................... 26 Important safety information ............................................................................................................................. 26 Installation conditions ......................................................................................................................................... 27 Battery notices ..................................................................................................................................................... 27 Fan notices ........................................................................................................................................................... 28 Headset and earphone volume level notice ........................................................................................................ 28 Laser safety ......................................................................................................................................................... 28 Power supply and power cord set requirements ................................................................................................ 28 Power supply class I grounding requirements .................................................................................. 28 Brazil notice .................................................................................................................... 29 Denmark .......................................................................................................................... 29 Finland ............................................................................................................................. 29 Norway ............................................................................................................................ 29 Sweden ............................................................................................................................ 29 Power supply requirements .............................................................................................................. 29 For use in Norway ........................................................................................................... 29 Power cord set requirements ............................................................................................................ 29 Japan power cord requirements ....................................................................................................... 30 Pinch hazard ........................................................................................................................................................ 30 TV antenna connectors protection ...................................................................................................................... 30 External television antenna grounding ............................................................................................ 30 Lightning protection .......................................................................................................................... 30 vii Note to CATV system installer ........................................................................................................... 31 China safety notices ............................................................................................................................................. 32 China: Altitude notice ........................................................................................................................ 32 China: Tropical warning notice .......................................................................................................... 32 Germany acoustics notice .................................................................................................................................... 33
......................................................................................................................................... 33 5 Environmental notices for notebook and tablet computers ............................................................................. 34 Electronic hardware, packaging and battery recycling ....................................................................................... 34 Disposal of waste equipment by users ............................................................................................................... 34 Brazil alkaline battery disposal ........................................................................................................................... 34 Brazil hardware recycling information ................................................................................................................ 34 ENERGY STAR Certification (select models only) ............................................................................................... 35 Chemical substances ........................................................................................................................................... 36 China environmental notices ............................................................................................................................... 36 China PC energy label .......................................................................................................................................... 36 China restriction of hazardous substances (RoHS) ............................................................................................. 39 The Table of Hazardous Substances/Elements and their Content ................................................... 39
........................................................................................... 40
(RoHS) ......................................................................................................... 41
....................................................................................................... 41 India restriction of hazardous substances (RoHS) .............................................................................................. 42 Information for European Union Commission Regulation 1275/2008 .............................................................. 43 IT ECO declarations .............................................................................................................................................. 43 Japan restriction of hazardous substances (RoHS) ............................................................................................ 43 Mexico Sustainable Energy Use Law ................................................................................................................... 43 Turkey EEE regulation .......................................................................................................................................... 43 Ukraine restriction of hazardous substances (RoHS) ......................................................................................... 44 Perchlorate materialspecial handling may apply ........................................................................................... 44 TCO Certified ........................................................................................................................................................ 45 TCO Certified Edge ................................................................................................................................................ 46 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones ................................ 47 Electronic hardware, packaging and battery recycling ....................................................................................... 47 Disposal of waste equipment by users ............................................................................................................... 47 Brazil alkaline battery disposal ........................................................................................................................... 47 Brazil hardware recycling information ................................................................................................................ 47 ENERGY STAR Certification (select models only) ............................................................................................... 48 Chemical substances ........................................................................................................................................... 49 Mercury statement .............................................................................................................................................. 49 Perchlorate materialspecial handling may apply ............................................................................................. 49 viii China environmental notices ............................................................................................................................... 49 China PC energy label .......................................................................................................................................... 50 China restriction of hazard substances (ROHS) ................................................................................................... 53 The Table of Hazardous Substances/Elements and their Content ................................................... 53
........................................................................................... 54
(RoHS) ......................................................................................................... 56
....................................................................................................... 56 India restriction of hazardous substances (RoHS) .............................................................................................. 57 Information for European Union Commission Regulation 1275/2008 .............................................................. 57 IT ECO declarations .............................................................................................................................................. 57 Japan restriction of hazardous substances (RoHS) ............................................................................................ 57 Mehiki zakon o uporabi trajnostne energije ...................................................................................................... 57 Turkey EEE regulation .......................................................................................................................................... 58 Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino ................................................................... 58 TCO Certified ........................................................................................................................................................ 59 TCO Certified Edge ................................................................................................................................................ 60 Index ............................................................................................................................................................. 61 ix x 1 Regulatory notices for notebook and tablet computers This chapter provides country- and region-specific non-wireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Accessing regulatory labels Regulatory labels, which provide country or regional regulatory information (for example, FCC ID), may be physically located on the bottom of the computer, inside the battery bay (select models only), under the removable service door (select models only), on the back of the display, or on the wireless or modem module. Some products may also provide electronic regulatory labels (e-labels) that can be accessed through the system BIOS. NOTE: Electronic labels are not available on all products. NOTE: Devices not for sale or use in the United States may not contain a FCC ID. To view electronic regulatory labels:
1. 2. 3. Turn on or restart the computer. Press esc or f10 to enter Computer Setup. Use a pointing device or the arrow keys to select Advanced, select Electronic Labels, and then press enter. To view an electronic label, use a pointing device or the arrow keys to select one of the listed items, and then press OK. NOTE: The list of available electronic label items varies depending on the computer model and installed devices. To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Use the arrow keys to select Main, select Ignore Changes and Exit, and then press enter. 4. 5. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to Accessing regulatory labels 1 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product:
Write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 Call HP at 650-857-1501 or Email techregshelp@hp.com To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. Cables To maintain compliance with FCC Rules and Regulations, connections to this device must be made with shielded cables having metallic RFI/EMI connector hoods. Products with wireless LAN devices or HP Mobile Broadband Modules This device must not be co-located or operating in conjunction with any other antenna or transmitter. 2 Chapter 1 Regulatory notices for notebook and tablet computers WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation of tablet PCs and notebook computers. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. Este equipamento atende aos limites de Taxa de Absoro Especfica referente exposio a campos eltricos, magnticos e eletromagnticos de radiofreqncias adotados pela ANATEL. Ao operar o dispositivo a uma distncia muito prxima do seu corpo, utilize um acessrio de armazenamento no metlico para posicionar o dispositivo a uma distncia mnima de 1,5 cm do corpo. Canada notices This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, the device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation: The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm
(12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. CAUTION: When using IEEE 802.11a, n, or ac wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antennas for this device are not replaceable. Any attempt at user access will damage your computer. Brazil notice 3 European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
RED 2014/53/EU; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Email techregshelp@hp.com Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For notebook computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality (select products only) CAUTION: IEEE 802.11x wireless LAN with 5.155.35 GHz frequency band is restricted for indoor use only for all countries reflected in the matrix. Using this WLAN application outdoors might lead to interference issues with existing radio services. CAUTION: Fixed outdoor installations for WiGig application (5766 GHz frequency band) are excluded for all countries reflected in the matrix. Radio frequency bands and maximum power levels (select products only) Radio Technology Bluetooth; 2,4 GHz NFC; 13,56 MHz WLAN Wi-Fi 802.11x; 2,4 GHz WLAN Wi-Fi 802.11x; 5 GHz WWAN 4G LTE; 700/800/900/1800/2100/2600 MHz WWAN 3G UTMS; 900/2100 MHz WWAN 2G GSM GPRS EDGE; 900 MHz Maximum Transmit Power EIRP (mW) 100 10 100 200 200 250 2000 4 Chapter 1 Regulatory notices for notebook and tablet computers Radio Technology WWAN 2G GSM GPRS EDGE; 1800 MHz WiGig 802.11ad; 60 GHz Wireless Charging Qi; 110kHz - 205kHz Maximum Transmit Power EIRP (mW) 1000 316 Less than 1 NOTE: Use only HP-supported software drivers and correct country settings to ensure compliance. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/
regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Ergonomics notice Germany (English text) When a mobile computer is used at the office workstation for display work tasks where the Visual Display Unit
(VDU) Directive 90/270/EEC is applicable, an adequate external keyboard is required. Depending on the application and task, an adequate external monitor may also be necessary to attain working conditions comparable to a workstation setup. Ref: EK1-ITB 2000 (voluntary GS certification) Mobile computers bearing the "GS" approval mark meet the applicable ergonomic requirements. Without external keyboards, they are suitable only for short-time use of VDU tasks. During mobile use with disadvantageous illumination conditions (e.g. direct sun light) reflections may occur, which result in reduced readability. Germany (Deutscher text) Wird ein mobiler Computer fr Bildschirmarbeitsaufgaben verwendet, wo die Richtlinie 90/270/EEG
(Bildschirmarbeitsrichtlinie) anzuwenden ist, wird eine geeignete externe Tastatur notwendig. Abhngig von der Anwendung und der Aufgabe kann ein geeigneter externer Monitor erforderlich sein, um vergleichbare Arbeitsbedingungen zu einem stationren Arbeitsplatz zu erreichen. Ref: EK1-ITB 2000 (freiwillige GS Zertifizierung) Mobile Computer, welche das "GS" Zeichen tragen, entsprechen den ergonomischen Anforderungen und sind nur fr kurzzeitige Benutzung von Bildschirmarbeitsaufgaben geeignet. Bei mobiler Nutzung mit ungnstigen Lichtverhltnissen (z.B. direkte Sonneneinstrahlung) kann es zu Reflexionen und damit zu Einschrnkungen der Lesbarkeit der dargestellten Zeichen kommen. Australia and New Zealand notice This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. Australia and New Zealand notice 5 China WWAN notice Japan notice V-2 VCCI32-1 5GHz Wireless LAN, Wireless WAN, and Bluetooth certification markings This product contains certified radio equipment. Some products may use electronic regulatory labels (e-labels). To view the certification mark and numbers on an e-label, please refer to the previous Accessing regulatory labels section. e e Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. The regulatory model number for this product is on the regulatory label. 6 Chapter 1 Regulatory notices for notebook and tablet computers If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. The regulatory model number for this product is on the regulatory label. Singapore wireless notice Turn off any WWAN devices while you are onboard aircraft. The use of these devices onboard aircraft is illegal, may be dangerous to the operation of the aircraft, and may disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, or legal action, or both. Users are reminded to restrict the use of radio equipment in fuel depots, chemical plants, and where blasting operations are in progress. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, no part of the human body should be allowed to come too close to the antennas during operation of the equipment. This device has been designed to comply with applicable requirements for exposure to radio waves, based on scientific guidelines that include margins intended to assure the safety of all people, regardless of health and age. These radio wave exposure guidelines employ a unit of measurement known as the specific absorption rate (SAR). Tests for SAR are conducted using standardized methods, with the phone transmitting at its highest certified power level in all used frequency bands. The SAR data information is based on CENELEC's standards EN50360 and EN50361, which use the limit of 2 watts per kilogram, averaged over 10 grams of tissue. South Korea notices Thailand WWAN wireless notice This telecom equipment has complied with NTC regulations. Taiwan NCC notices Wireless LAN 802.11a devices Singapore wireless notice 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Airline travel notice Use of electronic equipment onboard commercial aircraft is at the discretion of the airline. User-replaceable battery notices When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, refer to the HP Web site at http://www.hp.com/
recycle. For information about removing a user-replaceable battery, refer to the user guide included with the product. Factory-sealed battery notices The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Laser compliance WARNING! Use of controls or adjustments, or performance of procedures other than those specified in the laser product installation guide, may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified in the laser product installation guide. Allow only authorized service providers to repair the unit. 8 Chapter 1 Regulatory notices for notebook and tablet computers This product may be provided with an optical storage device (for example, a CD or DVD drive) and/or a fiber optic transceiver. Each of these devices that contain a laser is classified as a Class 1 Laser Product in accordance with IEC/EN 60825-1 and meets the requirements for safety of that standard. Each laser product complies with US FDA regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50 dated June 24, 2007. Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Modem notices 9 Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. U.S. modem declarations Refer to the following modem vendor declarations for the modem device installed in your computer:
10 Chapter 1 Regulatory notices for notebook and tablet computers Modem notices 11 Canada modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japan modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the V.92 56K Data/Fax Modem is below:
New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. b. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). d. 12 Chapter 1 Regulatory notices for notebook and tablet computers Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Power cord notice If you were not provided with a power cord for the computer or for an external power accessory intended for use with the computer, you should purchase a power cord that is approved for use in your country or region. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm/
18AWG, and the length of the cord must be between 1.0 m (3.2 ft) and 2 m (6.56 ft). If you have questions about the type of power cord to use, contact your authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Japan power cord notice DC plug of external HP power supply Macrovision Corporation notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Power cord notice 13 2 Regulatory notices for desktops, thin clients, and personal workstations Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (Ethernet network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. 14 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-
distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. Canadian modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. Japanese modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the LSI Corporation PCI-SV92EX Soft modem is below:
Modem notices 15 New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. b. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). d. Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Electromagnetic compatibility notices This guide provides country- and region-specific nonwireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous 16 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Increase the separation between the equipment and the receiver. Reorient or relocate the receiving antenna. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding this product:
Write to:
HP Inc. 1501 Page Mill Road Palo Alto, CA 94304 Call HP at 650-857-1501 or Email techregshelp@hp.com To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP Inc. may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Products with wireless LAN devices This product may be equipped with a wireless LAN device. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Electromagnetic compatibility notices 17 WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. Australia telecom statement The computer must be connected to the Telecommunication Network through a line cord that meets the requirements of AS/CA S008. WARNING! Modems without integral RJ11 connector that are shipped with this computer should not be installed in any other device. This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. CAUTION: A alimentao de energia predefinida para 220/230Vv. Se voc possuir tomada eltrica de 110/115Vv, por favor, altere a chave na parte traseira do seu computador para a tenso correta. Canadian notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, this device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. CAUTION: When using IEEE 802.11a, n, or ac wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-
channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antenna for this device is not replaceable. Any attempt at user modification may damage your computer. 18 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
RED 2014/53/EU; Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is HP Deutschland GmbH, HQ-TRE, 71025, Boeblingen, Germany. Email techregshelp@hp.com Products with radio functionality (EMF) This product incorporates a radio transmitting and receiving device. For computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions. Products can be operated without maintaining a separation distance unless otherwise indicated in instructions specific to the product. Restrictions for products with radio functionality (select products only) CAUTION: IEEE 802.11x wireless LAN with 5.155.35 GHz frequency band is restricted for indoor use only for all countries reflected in the matrix. Using this WLAN application outdoors might lead to interference issues with existing radio services. CAUTION: Fixed outdoor installations for WiGig application (5766 GHz frequency band) are excluded for all countries reflected in the matrix. Radio frequency bands and maximum power levels (select products only) Radio Technology Bluetooth; 2,4 GHz NFC; 13,56 MHz WLAN Wi-Fi 802.11x; 2,4 GHz WLAN Wi-Fi 802.11x; 5 GHz WWAN 4G LTE; 700/800/900/1800/2100/2600 MHz WWAN 3G UTMS; 900/2100 MHz WWAN 2G GSM GPRS EDGE; 900 MHz Maximum Transmit Power EIRP (mW) 100 10 100 200 200 250 2000 Electromagnetic compatibility notices 19 Radio Technology WWAN 2G GSM GPRS EDGE; 1800 MHz WiGig 802.11ad; 60 GHz Wireless Charging Qi; 110kHz - 205kHz Maximum Transmit Power EIRP (mW) 1000 316 Less than 1 NOTE: Use only HP-supported software drivers and correct country settings to ensure compliance. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the applicable Directive and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/
regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work with analogue DTMF Networks. This equipment may have internetworking difficulties in PSTN networks that only support Pulse Dialing. Please consult with your network operator for further assistance. Ergonomics notice Germany (English text) A computer system comprising HP brand products meets the applicable ergonomic requirements if all affected constituent products bear the "GS" approval mark, for example Business Desktop PC, keyboard, PC-
mouse and monitor. Germany (Deutscher text) Ein aus HP Produkten bestehendes Computersystem erfllt die anwendbaren ergonomischen Anforderungen, wenn alle verwendeten Komponenten das GS Zeichen tragen, wie z. B. Business Desktop PC, Tastatur, PC-
Maus und Bildschirm. Japan notice V-2 VCCI32-1 5GHz 20 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations Japan power cord notice Wireless LAN and Bluetooth certification markings If this device contains radio equipment, it is certified radio equipment. Some products may use electronic regulatory labels (e-labels). To view the certification mark and numbers on an e-label, please refer to the previous Accessing regulatory labels section. e e Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. South Korea notices Taiwan NCC notices Wireless LAN 802.11a devices Electromagnetic compatibility notices 21 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices 22 Chapter 2 Regulatory notices for desktops, thin clients, and personal workstations 3 Safety notices for notebook and tablet computers WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. Heat-related safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC/EN 60950). Potential safety conditions notice If you notice any of the following conditions (or if you have other safety concerns), do not use the computer:
crackling, hissing, or popping sound, or a strong odor or smoke coming from the computer. It is normal for these conditions to appear when an internal electronic component fails in a safe and controlled manner. However, these conditions may also indicate a potential safety issue. Do not assume it is a safe failure. Turn off the computer, disconnect it from its power source, and contact technical support for assistance. Battery notices WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. WARNING! Keep new and used batteries away from children. WARNING! To reduce potential safety issues, only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased as an accessory from HP should be used with the computer. Fast charging may not be available for non-compatible or non-HP batteries. WARNING! Do not ingest battery, a Chemical Burn Hazard. WARNING! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. WARNING!
from children. If the battery compartment does not close securely, stop using the product and keep it away Heat-related safety warning notice 23 If you think batteries might have been swallowed or placed inside any part of the body, seek WARNING!
immediate medical attention. WARNING!
explosion or the leakage of flammable liquid or gas. WARNING! A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Leaving a battery in an extremely high temperature surrounding environment can result in an Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level. The use of factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphones output voltage and therefore the sound pressure level. Power cord notices WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. WARNING! To reduce potential safety issues, only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or an AC adapter purchased as an accessory from HP should be used with the computer. Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Cleaning the keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. Travel notice WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. 24 Chapter 3 Safety notices for notebook and tablet computers China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Icon Description Norway and Sweden: Cable grounding notice for products with a TV tuner CAUTION: To reduce potential safety issues, use a galvanic isolator when connecting to a cable distribution system.
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(2) 2 2 1 China safety notices 25 4 Safety notices for desktops, thin clients, and personal workstations Important safety information WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-
pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. The computer may be heavy; be sure to use ergonomically correct lifting procedures when moving it. Install the computer near an AC outlet. The AC power cord is your computers main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your computer has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Do not operate the computer with the cover removed. For your safety, always unplug the computer from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. As a safety precaution, if the system power load exceeds the specific configurations capacities, the system may temporarily disable some USB ports. CAUTION:
the voltage select switch has been pre-set to the correct voltage setting for use in the particular country/
region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your computer and void any implied warranty. If your computer is provided with a voltage select switch for use in a 115 or 230 V power system, This product has not been evaluated for connection to an IT power system (an AC distribution system with no direct connection to earth, according to IEC/EN 60950). 26 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Installation conditions See installation instructions before connecting this equipment to the input supply. WARNING! The equipment must be provided with a proper AC protective earth (PE) ground connection. Energized and moving parts may be inside the computer. Disconnect power to the equipment before removing the enclosure. Replace and secure the enclosure before re-energizing the equipment. Battery notices WARNING! The product may contain an internal lithium manganese dioxide, vanadium pentoxide, or alkaline battery or battery pack. There is risk of fire and burns if the battery pack is not handled properly. WARNING! Do not attempt to recharge the battery. WARNING! Do not expose to temperatures higher than 60 C (140 F). WARNING! Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! Replace only with the HP spare designated for this product. WARNING! Do not ingest battery, a Chemical Burn Hazard. WARNING! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. WARNING! Keep new and used batteries away from children. WARNING!
from children. WARNING!
immediate medical attention. WARNING!
explosion or the leakage of flammable liquid or gas. WARNING! A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Leaving a battery in an extremely high temperature surrounding environment can result in an If the battery compartment does not close securely, stop using the product and keep it away If you think batteries might have been swallowed or placed inside any part of the body, seek Icon Description Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents. Icon Description The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 of the Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. Contact a qualified Taiwanese recycler for proper battery disposal. Installation conditions 27 Fan notices WARNING!
WARNING! Keep body parts away from moving parts. WARNING! Keep body parts away from fan blades. WARNING! Keep body parts out of the motion path. Headset and earphone volume level notice WARNING!
To prevent possible hearing damage, do not listen at high volume levels for long periods. Adjustment of the volume control as well as the equalizer to other settings than the center position may increase the ear-/headphones output voltage and therefore the sound pressure level. The use of factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphones output voltage and therefore the sound pressure level. Laser safety For products equipped with optical drives or fiber optic transceivers. This product may be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are classified as Class 1 Laser Products in accordance with the standard IEC/EN 60825-1 and comply with its requirements. Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser products installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. Power supply and power cord set requirements Power supply class I grounding requirements For protection from fault currents, the equipment shall be connected to a grounding terminal. Plug the system power cord into an AC outlet that provides a ground connection. Substitute cords may not provide adequate fault protection. Only use the power cord supplied with this product or an HP Inc. authorized replacement. 28 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Denmark Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland Norway Sweden Laite on liitettv suojakoskettimilla varustettuun pistorasiaan. Apparatet m tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Power supply requirements The power supplies on some products have external power switches. The voltage select switch feature on the product permits it to operate from any line voltage between 100-127 or 200-240 volts AC. Power supplies on those products that do not have external power switches are equipped with internal circuits that sense the incoming voltage and automatically switch to the proper voltage. For safety reasons, use only the AC adapter provided with the unit or an authorized replacement adapter from HP Inc. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. For use in Norway This product is also designed for an IT power system with phase-to-phase voltage 230V. Power cord set requirements The power cord set received with the product meets the requirements for use in the country where the equipment was originally purchased. Use only the power cord provided with the unit or an authorized replacement power cord from HP Inc. or an approved HP Inc. source. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. Power cord sets for use in other countries must meet the requirements of the country where you use the product. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider. WARNING! Do not use power cords from other products. Mismatched power cords may result in a shock and fire hazard. The requirements listed below are applicable to all countries:
1. 2. The power cord must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be installed. The length of the power cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). For a power cord 2.0 m
(6.56 feet) or less, the diameter of the wire must be a minimum of 0.75 mm2 or 18AWG. If the power cord is longer than 2.0 m (6.56 feet), the diameter of the wire must be a minimum of 1.0 mm2 or 16AWG. Power supply and power cord set requirements 29 The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. WARNING! Do not operate this product with a damaged power cord set. If the power cord set is damaged in any manner, replace it immediately. Damaged cords may result in user exposure to hazards. Japan power cord requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Pinch hazard WARNING! Observe pinch hazard areas. Keep fingers away from closing parts. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-
discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. Lightning protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. 30 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Table 4-1 Antenna Grounding Reference Grounding Component 1 2 3 4 5 6 7 Electric Service Equipment Power Service Grounding Electrode System (NEC Art 250, Part III) Ground Clamps Grounding Conductors (NEC Section 810.21) Antenna Discharge Unit (NEC Section 810.20) Ground Clamp Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installers attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that the Coaxial cable shield shall be connected to grounding system of the building, as close to the point of cable entry as practical. TV antenna connectors protection 31 China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Icon Description China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Icon Description 32 Chapter 4 Safety notices for desktops, thin clients, and personal workstations Germany acoustics notice Sound pressure level (LpA) is far below 70dB(A) (operator position, normal operation, according to ISO 7779) Product noise emission data can be found in the product related IT ECO Declarations at Internet address:
http://www.hp.com/go/ted Schalldruckpegel (LpA) ist weit unterhalb 70 dB(A) (Benutzerposition, normaler Betrieb, nach ISO 7779) Die Schallemissionswerte der Produkte knnen in den produktbezogenen IT ECO Declarations auf folgender Internet Adresse gefunden werden: http://www.hp.com/go/ted
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(2) 2 2 1 Germany acoustics notice 33 5 Environmental notices for notebook and tablet computers This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. 34 Chapter 5 Environmental notices for notebook and tablet computers Icon Description No descarte o produto eletrnico em lixo comum Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, HP Inc. has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Notebooks, Mobile Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Product will exit sleep mode when the power/sleep button is pressed. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. Tablets/Slates Less than or equal to 1 minute Not applicable Not applicable For computers that support an always-on, always-connected use profile where internet access is available
(such as tablets and slates), alternative low power modes - such as Short or Long Idle modes (as defined in the ENERGY STAR Computer Program Requirements) are provided that consume very little power (</= 10 Watts) and when applicable, maximize product battery life. These alternative low power modes are dynamic, with the display sleep mode activated within 1 minute of user inactivity. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR Certification (select models only) 35 ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. China environmental notices China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers, this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Category B Category C Category D TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa 36 Chapter 5 Environmental notices for notebook and tablet computers Product Type Portable Computer TEC (kilowatt hour) Category A Category B Category C 20.0+Efa 26.0+Efa 54.5+Efa 35.0+Efa 45.0+Efa 75.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to
"The Regulation of the Implementation on China Energy Label for Microcomputers". Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Category D Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. 2. System memory of not less than 2 GB A Discrete GPU The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. China PC energy label 37 38 Chapter 5 Environmental notices for notebook and tablet computers China restriction of hazardous substances (RoHS) The Table of Hazardous Substances/Elements and their Content As required by Chinas Management Methods for Restricted Use of Hazardous Substances in Electrical and Electronic Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power pack Power supply Remote control Smart card/Java card reader Speakers, external TV tuner Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazardous substances (RoHS) 39 Hazardous Substances Part Name USB flash memory drive USB hub Web camera Wireless receiver Wireless cards Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
I/O PCA
(LCD) CD/DVD/
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X X X X X O X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 40 Chapter 5 Environmental notices for notebook and tablet computers
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) O O O O O O O O O O O O O O O O O
/Java USB USB X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (CR+6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) Cables
(RoHS) 41 Restricted substances and its chemical symbols
/
Chassis/Other
/
I/O PCAs
(LCD) Liquid crystal display (LCD) panel Memory Motherboard, processor, heat sinks Power pack Power supply Storage Devices Wireless Devices 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 Note 2: "" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The "" indicates that the restricted substance corresponds to the exemption. http://www.hp.com/support To access the latest user guides or manuals for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. India restriction of hazardous substances (RoHS) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 42 Chapter 5 Environmental notices for notebook and tablet computers weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations For notebook PCs, go to http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
iteconotebook-o.html. Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mexico Sustainable Energy Use Law This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). Turkey EEE regulation Information for European Union Commission Regulation 1275/2008 43 Ukraine restriction of hazardous substances (RoHS) The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. Perchlorate materialspecial handling may apply See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. This products real-time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California. 44 Chapter 5 Environmental notices for notebook and tablet computers TCO Certified This section applies only to products bearing the TCO Certified logo. TCO Certified 45 TCO Certified Edge This section applies only to products bearing the TCO Certified Edge logo. 46 Chapter 5 Environmental notices for notebook and tablet computers 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-
Ones This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users Icon Description This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar No descarte o produto eletrnico em lixo comum Brazil hardware recycling information Icon Description Este produto eletroeletrnico e seus componentes no daven ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas Electronic hardware, packaging and battery recycling 47 Icon Description No descarte o produto eletrnico em lixo comum em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, HP Inc. has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-certified computers:
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Desktops, Integrated Desktops, Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Thin clients Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes when sleep mode is supported by the operating system (varies by model) Product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. When sleep mode is supported by operating system product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/
powermanagement. 48 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No. 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. Mercury statement This statement applies to All-in-One computers with built-in display panels that do not use LED backlighting. This HP product may contain the following material that might require special handling at end-of-life:
Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (EIA)
(http://www.eiae.org). Perchlorate materialspecial handling may apply The computers real-time clock battery may contain perchlorate and may require special handling when recycled or disposed of in California. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. China environmental notices Chemical substances 49 China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers, this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Portable Computer Category B Category C Category D Category A Category B Category C TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa 20.0+Efa 26.0+Efa 54.5+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa 35.0+Efa 45.0+Efa 75.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to The Regulation of the Implementation on China Energy Label for Microcomputers". Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2 GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. System memory of not less than 2 GB The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. 50 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones Product Type Category D Configuration Description 2. A Discrete GPU CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. China PC energy label 51 52 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones China restriction of hazard substances (ROHS) The Table of Hazardous Substances/Elements and their Content As required by Chinas Management Methods for Restricted Use of Hazardous Substances in Electrical and Electronic Products Part Name Battery Cables Camera Chassis/Other Fan Flash memory card reader Floppy disk drive Hard disk drive Headphones Heat sink I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Projector Remote control Smart card/Java card reader Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X X X O X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazard substances (ROHS) 53 Part Name Solid-state drives Speakers, external Stylus Touch mat TV tuner USB flash memory drive USB hub Web camera Wireless receiver Wireless cards 3D Capture Stage/
Turntable Hazardous Substances Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
/
(Pb)
(Hg)
(Cd) X X X X X X O O O O O O O O O O O O
(Cr(VI)) O O O O O O
(PBB)
(PBDE) O O O O O O O O O O O O 54 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones I/O PCA
(LCD) CD/DVD/
/Java USB USB 3D /
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE) X X X X X X X O X X X X X X X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T 11364 O GB/T 26572 X GB/T 26572 X RoHS China restriction of hazard substances (ROHS) 55
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
(RoHS) Declaration of the Presence Condition of the Restricted Substances Marking Restricted substances and its chemical symbols Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent chromium (CR
+6) Polybrominated biphenyls (PBB) Unit Cables
/ Chassis/Other
/
I/O PCAs
(LCD) AIOLiquid crystal display (LCD) panel
(for AIO only) Memory Motherboard, processor, heat sinks Power supply Storage Devices Polybrominated diphenyl ethers
(PBDE) 1 0.1 % 0.01 %
Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 2 Note 2: "" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 3 Note 3: The "" indicates that the restricted substance corresponds to the exemption. http://www.hp.com/support 56 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones To access the latest user guides or manuals for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. India restriction of hazardous substances (RoHS) This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/support. IT ECO declarations Desktop PCs and Thin Clients http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html?
jumpid=reg_R1002_USEN Workstations http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecoworkstatio.html Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mehiki zakon o uporabi trajnostne energije Ley para el Aprovechamiento Sustentable de la Energa de Mxico Se ha etiquetado este producto en conformidad con la Ley para el Aprovechamiento Sustentable de la Energa de Mxico, que requiere la divulgacin del consumo de energa del modo de uso normal (modo inactivo) y del India restriction of hazardous substances (RoHS) 57 modo de espera. Su producto es una de las muchas configuraciones de esta familia de modelos; el consumo de energa del modo inactivo de su configuracin especfica puede diferir de la informacin de la etiqueta. El consumo real de energa de su producto puede ser mayor o menor que el valor informado en la etiqueta de energa de producto para Mxico a causa de factores como la configuracin (componentes y mdulos seleccionados) y el uso (tareas que se estn efectuando, software instalado y en ejecucin, etc.). NOTE: Esta ley no es aplicable a los workstations. This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). NOTE: Workstations are not labeled because the law is not applicable to the workstation product category. Turkey EEE regulation Omejevanje uporabe nekaterih nevarnih snovi (RoHS) za Ukrajino The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. 58 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones TCO Certified This section applies only to products bearing the TCO Certified logo. TCO Certified 59 TCO Certified Edge This section applies only to products bearing the TCO Certified Edge logo. 60 Chapter 6 Environmental notices for desktops, thin clients, personal workstations, and All-in-Ones Index Symbols/Numerics 41, 56 41, 56 A airline travel notice 8 altitude notice 25, 32 B battery 23, 27 battery notice 8, 44, 47 battery recycling 34, 47 Brazil notice 3, 18, 24, 29 C cable grounding notice 25 Canada modem statement 12, 15 Canada notices 3, 18 China environmental notices 36, 49 China PC energy label 36, 50 China restriction of hazardous substances notice 39, 53 D disposal notices battery 44, 47 battery, user replacement 8 equipment 34, 47 factory sealed battery 8 E electronic hardware and battery recycling 34, 47 ENERGY STAR certification 35, 48 environmental notices 34, 47 equipment disposal notice 34, 47 ergonomics notice 5, 20 European Union Commission Regulation 1275/2008 43, 57 F fan notice 28 Federal Communications Commission desktops, thin clients, and workstations notice 17 desktops, thin clients, workstations cables 17 desktops, thin clients, modem statements Canada 12, 15 Japan 12 New Zealand 12, 16 U.S. 9, 10, 14 modifications, desktops, thin clients, workstations modifications 17 workstations notebook computers cables 2 notebook computers modifications 2 notebook computers notice 2 G GS Notice 5, 20 H headset and earphone volume level notice 24, 28 I India restriction of hazardous substances notice 42, 57 J Japan modem statement 12 Japan notice 6, 20 Japan power cord notice 13, 21, 30 Japan restriction of hazardous substances notice 43, 57 K keyboard notice 24 L labels, regulatory 1 laser safety notice 9, 28 M Macrovision Corporation notice 13 maximum power levels 4, 19 Mexico Sustainable Energy Use Law 43 Mexico wireless notice 6, 21 modem notices 9, 14 Federal Communications Commission 17 modifications, notebook computers Federal Communications Commission 2 N New Zealand modem statement 12, 16 notices airline travel 8 battery 8, 23, 27, 44, 47 Brazil 3, 18, 24, 29 Canada 3, 18 China restriction of hazardous substances 39, 53 environmental 34, 47 equipment disposal 34, 47 ergonomics 5, 20 fan 28 headset and earphone volume level 24, 28 India restriction of hazardous substances 42, 57 Japan 6, 20 Japan power cord 13, 21, 30 Japan restriction of hazardous substances 43, 57 keyboard 24 laser safety 9, 28 Macrovision Corporation 13 Mexico 6, 21 modem 9, 14 perchlorate material 44, 49 power cords 13, 24 Singapore 7 South Korea 7, 21 Taiwan 7, 21 Index 61 Thailand WWAN wireless notice volume level notice, headset and earphone 24, 28 W wireless LAN devices 3, 18 7 travel 24 Ukraine restriction of hazardous substances 44 notices, desktops, thin clients, and workstations Federal Communications Commission 17 notices, notebook computers Federal Communications Commission 2 O obvestila omejevanje uporabe nekaterih nevarnih snovi za Ukrajino 58 obvestilo o omejevanju uporabe nekaterih nevarnih snovi za Ukrajino 58 P power cord notice 13, 24 R radio frequency bands 4, 19 recycling, electronic hardware and battery 34, 47 S Singapore wireless notice 7 South Korea notice 7, 21 T Taiwan notice 7, 21 TCO Certified Certification 45, 59 TCO Certified Edge Certification 46, 60 Thailand WWAN wireless notice 7 travel notice 24 tropical warning notice 25, 32 TV tuner, cable grounding notice 25 U U.S. modem statement 9, 10, 14 Ukraine restriction of hazardous substances notice 44 V voice support 13, 16 62 Index
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2018-07-02 | 2572.5 ~ 2617.5 | PCB - PCS Licensed Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2018-07-02
|
||||
1 | Applicant's complete, legal business name |
HP Inc.
|
||||
1 | FCC Registration Number (FRN) |
0025126541
|
||||
1 | Physical Address |
3390 East Harmony Road
|
||||
1 |
Fort Collins, Colorado 80528
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
c******@telefication.com
|
||||
1 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
B94
|
||||
1 | Equipment Product Code |
HNI19CZVWP
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
R****** P****** T****
|
||||
1 | Title |
US Canada Technical Regulations
|
||||
1 | Telephone Number |
970-8********
|
||||
1 | Fax Number |
000-0********
|
||||
1 |
r******@hp.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
SGS Taiwan Ltd
|
||||
1 | Name |
J****** C******
|
||||
1 | Physical Address |
134, Wu Kung Road, WuKu Industrial Zone
|
||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
886 2********
|
||||
1 | Fax Number |
886 2********
|
||||
app s | Non Technical Contact | |||||
1 | Firm Name |
SGS Taiwan Ltd
|
||||
1 | Name |
J******** C********
|
||||
1 | Physical Address |
134, Wu Kung Road, WuKu Industrial Zone
|
||||
1 |
Taiwan
|
|||||
1 | Telephone Number |
886 2********
|
||||
1 | Fax Number |
886 2********
|
||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 12/30/2018 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Tablet | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power is ERP for Part 22 and Part 90, and EIRP for Part 24 and Part27. SAR compliance for body worn operating conditions is limited to the specific configuration tested for this filing. Body worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly, which includes use as hotspot. End users must be informed of the body worn requirements for satisfying RF Exposure compliance. The highest reported SAR values for body-worn accessory and simultaneous transmission use conditions are 1.26 W/kg and 1.59 W/kg, respectively. This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. This grant does not pertain to equipment approval requirements under Part 68. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 | Name |
R******** W********
|
||||
1 | Telephone Number |
+886-******** Extension:
|
||||
1 | Fax Number |
+886-********
|
||||
1 |
R******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 24E | 1852.4 | 1907.6 | 0.319 | 2.5 ppm | 4M16F9W | ||||||||||||||||||||||||||||||||||
1 | 2 | 27 | 1712.4 | 1752.6 | 0.094 | 2.5 ppm | 4M15F9W | ||||||||||||||||||||||||||||||||||
1 | 3 | 22H | 826.4 | 846.6 | 0.003 | 2.5 ppm | 4M15F9W | ||||||||||||||||||||||||||||||||||
1 | 4 | 24E | 1850.7 | 1909.3 | 0.15 | 2.5 ppm | 8M98G7D | ||||||||||||||||||||||||||||||||||
1 | 5 | 24E | 1850.7 | 1909.3 | 0.155 | 2.5 ppm | 8M97D7W | ||||||||||||||||||||||||||||||||||
1 | 6 | 24E | 1850.7 | 1909.3 | 0.148 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 7 | 24E | 1850.7 | 1909.3 | 0.147 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
1 | 8 | 27 | 1710.7 | 1754.3 | 0.117 | 2.5 ppm | 4M51G7D | ||||||||||||||||||||||||||||||||||
1 | 9 | 27 | 1710.7 | 1754.3 | 0.125 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
1 | 1 | 27 | 1710.7 | 1754.3 | 0.095 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 11 | 27 | 1710.7 | 1754.3 | 0.099 | 2.5 ppm | 18M1D7W | ||||||||||||||||||||||||||||||||||
1 | 12 | 22H | 824.7 | 848.3 | 0.013 | 2.5 ppm | 1M10G7D | ||||||||||||||||||||||||||||||||||
1 | 13 | 22H | 824.7 | 848.3 | 0.014 | 2.5 ppm | 1M10D7W | ||||||||||||||||||||||||||||||||||
1 | 14 | 22H | 824.7 | 848.3 | 0.01 | 2.5 ppm | 9M01G7D | ||||||||||||||||||||||||||||||||||
1 | 15 | 22H | 824.7 | 848.3 | 0.01 | 2.5 ppm | 8M97D7W | ||||||||||||||||||||||||||||||||||
1 | 16 | 27 | 2502.5 | 2567.5 | 0.149 | 2.5 ppm | 8M99G7D | ||||||||||||||||||||||||||||||||||
1 | 17 | 27 | 2502.5 | 2567.5 | 0.154 | 2.5 ppm | 8M97D7W | ||||||||||||||||||||||||||||||||||
1 | 18 | 27 | 2502.5 | 2567.5 | 0.141 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 19 | 27 | 2502.5 | 2567.5 | 0.056 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
1 | 2 | 27 | 699.7 | 715.3 | 0.01 | 2.5 ppm | 9M00G7D | ||||||||||||||||||||||||||||||||||
1 | 21 | 27 | 699.7 | 715.3 | 0.01 | 2.5 ppm | 8M99D7W | ||||||||||||||||||||||||||||||||||
1 | 22 | 27 | 779.5 | 784.5 | 0.095 | 2.5 ppm | 4M52G7D | ||||||||||||||||||||||||||||||||||
1 | 23 | 27 | 779.5 | 784.5 | 0.092 | 2.5 ppm | 4M51D7W | ||||||||||||||||||||||||||||||||||
1 | 24 | 27 | 779.5 | 784.5 | 0.08 | 2.5 ppm | 8M96G7D | ||||||||||||||||||||||||||||||||||
1 | 25 | 27 | 779.5 | 784.5 | 0.079 | 2.5 ppm | 8M94D7W | ||||||||||||||||||||||||||||||||||
1 | 26 | 27 | 706.5 | 713.5 | 0.021 | 2.5 ppm | 4M51G7D | ||||||||||||||||||||||||||||||||||
1 | 27 | 27 | 706.5 | 713.5 | 0.017 | 2.5 ppm | 9M01G7D | ||||||||||||||||||||||||||||||||||
1 | 28 | 27 | 706.5 | 713.5 | 0.023 | 2.5 ppm | 8M99D7W | ||||||||||||||||||||||||||||||||||
1 | 29 | 24E | 1850.7 | 1914.3 | 0.075 | 2.5 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
1 | 3 | 24E | 1850.7 | 1914.3 | 0.073 | 2.5 ppm | 8M98D7W | ||||||||||||||||||||||||||||||||||
1 | 31 | 24E | 1850.7 | 1914.3 | 0.066 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 32 | 24E | 1850.7 | 1914.3 | 0.07 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
1 | 33 | 22H | 824.7 | 848.3 | 0.069 | 2.5 ppm | 2M69G7D | ||||||||||||||||||||||||||||||||||
1 | 34 | 22H | 824.7 | 848.3 | 0.073 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
1 | 35 | 22H | 824.7 | 848.3 | 0.064 | 2.5 ppm | 13M5G7D | ||||||||||||||||||||||||||||||||||
1 | 36 | 22H | 824.7 | 848.3 | 0.072 | 2.5 ppm | 13M5D7W | ||||||||||||||||||||||||||||||||||
1 | 37 | 9 | 814.7 | 823.3 | 0.061 | 2.5 ppm | 1M09G7D | ||||||||||||||||||||||||||||||||||
1 | 38 | 9 | 814.7 | 823.3 | 0.071 | 2.5 ppm | 2M70D7W | ||||||||||||||||||||||||||||||||||
1 | 39 | 9 | 814.7 | 823.3 | 0.058 | 2.5 ppm | 8M99G7D | ||||||||||||||||||||||||||||||||||
1 | 4 | 9 | 814.7 | 823.3 | 0.061 | 2.5 ppm | 8M96D7W | ||||||||||||||||||||||||||||||||||
1 | 41 | 27 | 2307.5 | 2312.5 | 0.04 | 2.5 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
1 | 42 | 27 | 2307.5 | 2312.5 | 0.038 | 2.5 ppm | 8M98G7D | ||||||||||||||||||||||||||||||||||
1 | 43 | 27 | 2307.5 | 2312.5 | 0.054 | 2.5 ppm | 8M95D7W | ||||||||||||||||||||||||||||||||||
1 | 44 | 27 | 2572.5 | 2617.5 | 0.165 | 2.5 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
1 | 45 | 27 | 2572.5 | 2617.5 | 0.148 | 2.5 ppm | 4M50D7W | ||||||||||||||||||||||||||||||||||
1 | 46 | 27 | 2572.5 | 2617.5 | 0.116 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 47 | 27 | 2572.5 | 2617.5 | 0.118 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
1 | 48 | 27 | 2498.5 | 2687.5 | 0.105 | 2.5 ppm | 13M5G7D | ||||||||||||||||||||||||||||||||||
1 | 49 | 27 | 2498.5 | 2687.5 | 0.102 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 5 | 27 | 2498.5 | 2687.5 | 0.118 | 2.5 ppm | 18M0D7W | ||||||||||||||||||||||||||||||||||
1 | 51 | 27 | 1710.7 | 1779.3 | 0.101 | 2.5 ppm | 1M10G7D | ||||||||||||||||||||||||||||||||||
1 | 52 | 27 | 1710.7 | 1779.3 | 0.01 | 2.5 ppm | 1M11D7W | ||||||||||||||||||||||||||||||||||
1 | 53 | 27 | 1710.7 | 1779.3 | 0.081 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 54 | 27 | 1710.7 | 1779.3 | 0.081 | 2.5 ppm | 18M0D7W |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC