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717062-B24.fm Page 1 Monday, November 11, 2013 2:42 PM Product Notices Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Fourth Edition: November 2013 First Edition: February 2013 PRINTER: Replace this box with Printed- In (PI) Statement(s) as per spec. NOTE: This box is simply a placeholder. PI Statement(s) do not have to fit inside the box but should be placed in this area.
*717062-B24*
717062-B24 Regulatory notices This document provides country- and region-specific non-wireless and wireless regulatory notices and compliance information for your product. Some of these notices may not apply to your product. . Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. Cables To maintain compliance with FCC Rules and Regulations, connections to this device must be made with shielded cables having metallic RFI/EMI connector hoods. Declaration of Conformity for products marked with the FCC logo (United States only) This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. If you have questions about the product that are not related to this declaration, write to Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, TX 77269-2000 For questions regarding this FCC declaration, write to Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, TX 77269-2000 or call HP at 281-514-3333 To identify your product, refer to the part, series, or model number located on the product. Products with wireless LAN devices or HP Mobile Broadband Modules This device must not be co-located or operating in conjunction with any other antenna or transmitter. WARNING: Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC/Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation of tablet PCs and notebook computers. During normal operation of tablet PCs and notebook computers with displays equal to or less than30.5 cm (12 inches): To avoid the possibility of exceeding the FCC/Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the FCC/Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. FCC/Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antennas for this device are not replaceable. Any attempt at user access will damage your computer. Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia em sistemas operando em carter primrio. Este equipamento atende aos limites da Taxa de Absoro Especfica referente exposio a campos eltricos, magnticos e eletromagnticos de frequncia adotados pela ANATEL. Canada notices This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, the device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Avis Canadien Ce dispositif numrique de Classe B rpond aux exigences de la rglementation du Canada relative aux quipements causant des interfrences CAN ICES-3(B)/NMB-3(B). Si ce dispositif est dot de fonctionnalits de rseau sans fil ou Bluetooth, il est conforme aux normes dexemption de licence RSS dIndustrie Canada. Son fonctionnement est assujetti aux deux conditions suivantes : 1) Ce dispositif ne doit causer aucune interfrence dangereuse, et 2) ce dispositif doit accepter toute interfrence reue, y compris les interfrences pouvant provoquer un fonctionnement indsirable. Radiation Exposure Statement:
The product comply with the US/Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. Dclaration d'exposition aux radiations:
Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis et le Canada tablies pour un environnement non contrl. Le produit est sr pour un fonctionnement tel que dcrit dans ce manuel. La rduction aux expositions RF peut tre augmente si l'appareil peut tre conserv aussi loin que possible du corps de l'utilisateur ou que le dispositif est rgl sur la puissance de sortie la plus faible si une telle fonction est disponible. CAN ICES-3(B) / NMB-3(B) European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
Low Voltage Directive 2006/95/EC; EMC Directive 2004/108/EC; Ecodesign Directive 2009/125/EC; R&TTE Directive 1999/5/EC; RoHS Directive 2011/65/EU Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.
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2006/95/E; EMC 2004/108/E; 2009/125/E;
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( (Regulatory Model Number) (RMN), .) Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Prohlen o shod Produkty nesouc znaen CE spluj poadavky jedn nebo vce zdle uvedench smrnic EU:
smrnice 2006/95/ES o elektrickch zazench nzkho napt; smrnice 2004/108/ES o elektromagnetick kompatibilit (EMC); smrnice 2009/125/ES o stanoven rmce pro uren poadavk na ekodesign vrobk spojench se spotebou energie; smrnice 1999/5/ES o rdiovch zazench a telekomunikanch koncovch zazench; smrnice 2011/65/ES o omezen pouvn nkterch nebezpench ltek v elektrickch a elektronickch zazench Shoda s tmito smrnicemi je posuzovna v souladu s pslunmi evropskmi harmonizanmi standardy. Cel prohlen o shod najdete na nsledujc webov strnce: http://www.hp.eu/certificates
(Hledejte nzev modelu produktu nebo jeho slo RMN, kter je uvedeno na ttku se smrnicemi.) Mstem kontaktu pro een zleitost spojench s pedpisy je Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Overensstemmelseserklring Produkter med CE-mrkning overholder et eller flere af flgende EU-direktiver, der er relevante:
Lavspndingsdirektivet 2006/95/EC, EMC-direktivet 2004/108/EC, EMC-direktivet 2009/125/EC, R&TTE-direktivet 1999/5/EC, RoHS-direktivet 2011/65/EU Overholdelse af disse direktiver vurderes med gldende europiske harmoniserede standarder. Hele overensstemmelseserklringen kan findes p det flgende websted: http://www.hp.eu/certificates
(Sg efter produktets modelnavn eller dets lovpligtige modelnummer (RMN), som kan findes p mrkaten med lovgivningsmssige oplysninger). Kontaktpunktet for lovmssige anliggender er Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Konformittserklrung Produkte mit CE-Kennzeichnung erfllen eine oder mehrere der folgenden EU-Richtlinien soweit zutreffend:
Niederspannungsrichtlinie 2006/95/EG, EMV-Richtlinie 2004/108/EG, kodesign-Richtlinie 2009/125/EG, R&TTE-Richtlinie 1999/5/EG, RoHS-Richtlinie 2011/65/EU Die Konformitt mit diesen Richtlinien wird unter Verwendung der entsprechenden Standards zur Europischen Normierung beurteilt. Die vollstndige Konformittserklrung kann von folgender Webseite abgerufen werden: http://www.hp.eu/certificates
(Suchen Sie mit dem Namen des Gertemodells oder dessen behrdlicher Zulassungsnummer (RMN), die auf dem Zulassungsetikett zu finden ist.) Die Kontaktadresse fr Fragen bezglich Zulassung lautet: Hewlett-Packard GmbH, Abt./MS:HQ-TRE, Herrenberger Strae 140, 71034 Bblingen, Deutschland. Vastavusavaldus CE-mrgist kandvad tooted vastavad hele vi mitmele jrgmistest Euroopa Liidu direktiividest:
Madalpinge direktiiv 2006/95/E, Elektromagnetilise hilduvuse direktiiv 2004/108/E, kodisaini direktiiv 2009/125/E, Raadioseadmete ja telekommunikatsioonivrgu lppseadmete direktiiv 1999/5/E, Ohtlike ainete piiramise direktiiv 2011/65/E Vastavust nendele direktiividele hinnatakse kehtivate Euroopa htlustatud standardite abil. Tieliku vastavusavalduse leiate jrgmiselt veebisaidilt: http://www.hp.eu/certificates
(Otsige toote mudelinime vi toote normatiivteabe sildil asuva normatiivse mudelinumbri (RMN) jrgi.) Normatiivksimustes prduge jrgmise ksuse poole: Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Declaracin de conformidad Los productos que llevan la marca CE cumplen con una o ms de las siguientes Directivas de la Unin Europea, como pueden aplicarse:
Directiva de bajo voltaje 2006/95/EC; Directiva EMC 2004/108/EC; Directiva de Ecodiseo 2009/125/EC; Directiva R&TTE 1999/5/EC; Directiva RoHS 2011/65/EU El cumplimiento de estas directivas se evala mediante las normas europeas armonizadas. Puede encontrar la Declaracin de conformidad completa en el siguiente sitio web: http://www.hp.eu/certificates
(Bsqueda con el nombre del modelo del producto o su nmero de modelo reglamentario [RMN], que se puede encontrar en la etiqueta normativa.) El punto de contacto para asuntos normativos es Hewlett-Packard GmbH, Dpt./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. CE , :
2006/95/, 2004/108/E (), 2009/125/ , 1999/5/
, RoHS 2011/65/
. web: http://www.hp.eu/certificates
( (RMN) .)
, : Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Dclaration de conformit Les produits portant la marque CE sont conformes une ou plusieurs directives de l'UE suivantes, le cas chant :
Directive 2006/95/CE sur les basses tensions ; Directive 2004/108/CE sur la compatibilit lectromagntique (CEM) ; Directive 2009/125/CE en matire d'coconception ; Directive R&TTE 1999/5/CE ;
Directive RoHS 2011/65/EU La conformit ces directives est value sur la base des normes europennes harmonises applicables. La Dclaration de conformit peut tre consulte dans son intgralit sur le site Web suivant. http://www.hp.eu/certificates
(Effectuez une recherche partir du nom de modle du produit ou de son numro de produit, accessible sur l'tiquette de conformit.) Pour toute question portant sur les rglementations, contactez Hewlett-Packard GmbH, Dept./MS HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Izjava o usklaenosti Proizvodi s oznakom CE usklaeni su s jednom ili vie sljedeih direktivaEU, ovisno o primjenjivosti:
Direktiva za niskonaponske ureaje 2006/95/EC; Direktiva EMC 2004/108/EC; Direktiva o ekodizajnu 2009/125/EC; Direktiva R&TTE 1999/5/EC; Direktiva RoHS 2011/65/EU Zadovoljavanje ovih direktiva se utvruje pomou vaeih europskih usklaenih standarda. itava Izjava o usklaenosti se moe nai na sljedeem web sjeditu: http://www.hp.eu/certificates
(Pretraujte prema nazivu modela proizvoda ili regulatornom broju modela (RMN) koji je naveden na regulatornoj naljepnici.) Kontakt adresa za pitanja propisa je Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Dichiarazione di conformit I prodotti con il marchio CE sono conformi con una o pi delle seguenti Direttive UE, come applicabile:
Direttiva sulla bassa tensione 2006/95/EC; Direttiva EMC 2004/108/EC; Direttiva Ecodesign EMC 2009/125/EC; Direttiva R&TTE 1999/5/EC; Direttiva RoHS 2011/65/EU La conformit con tali direttive viene valutata utilizzando gli Standard europei armonizzati applicabili. La versione completa della Dichiarazione di conformit reperibile alla seguente pagina Web: http://www.hp.eu/certificates
(Ricerca con il nome del modello del prodotto o sul relativo numero di modello normativo (RMN), presente sull'etichetta delle normative). Il punto di contatto per le questioni regolamentari Hewlett-Packard GmbH, Rep./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Atbilstbas deklarcija Produkti ar CE marjumu atbilst vienai vai vairkm no m ES direktvm, kas var bt piemrojamas:
Zemsprieguma direktva 2006/95/EK; EMS direktva 2004/108/EK; Ekodizaina direktva 2009/125/EK; RTTI direktva 1999/5/EK; RoHS direktva 2011/65/ES Atbilstba m direktvm tiek sasniegta izmantojot piemrojamos Eiropas harmoniztos standartus. Pilnu Atbilstbas deklarciju var atrast vietn: http://www.hp.eu/certificates
(mekljiet pc produkta modea nosaukuma vai reglamentt modea numura (RMN), kas atrodas uz normatvo datu uzlmes). Informciju par normatvajiem jautjumiem varat iegt Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Atitikties deklaracija Gaminiai, paymti CE enklu, atitinka vien arba kelias toliau nurodytas ES direktyvas:
emosios tampos direktyva 2006/95/EB; Elektromagnetinio suderinamumo direktyva 2004/108/EB; Ekologinio projektavimo direktyva 2009/125/EB; Radijo ryio rengini ir telekomunikacij galini rengini direktyva 1999/5/EB; Pavojing mediag apribojimo direktyva 2011/65/ES. Atitiktis ioms direktyvoms vertinta taikant atitinkamus Europos darniuosius standartus. Vis atitikties deklaracij galite susirasti ioje svetainje: http://www.hp.eu/certificates
(Iekokite pagal gaminio modelio numer ar jo reglamentin modelio numer (RMN), kur rasite teisins informacijos etiketje.) Dl su statymais susijusi klausim kreipkits bendrov Hewlett-Packard GmbH iuo adresu: Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Megfelelsgi nyilatkozat A CE emblmt visel termkek megfelelnek a kvetkez rjuk vonatkoz egy vagy tbb Eurpai Unis irnyelvnek:
Kisfeszltsg berendezsekre vonatkoz 2006/95/EK irnyelv; Elektromgneses sszefrhetsgre vonatkoz 2004/108/EK irnyelv; Krnyezetbart tervezsre vonatkoz 2009/125/EK irnyelv;
A rdiberendezsekre s a tvkzl vgberendezsekre, valamint a megfelelsgk klcsns elismersre vonatkoz 1999/5/EK irnyelv; RoHS irnyelv, 2011/65/EU A fenti irnyelveknek trtn megfelels megllaptsa a vonatkoz harmonizlt eurpai szabvnyok segtsgvel trtnik. A teljes megfelelsgi nyilatkozat a kvetkez webhelyen tallhat: http://www.hp.eu/certificates
(Keressen a termk tpusnevre vagy hatsgi tpusszmra (RMN), amely az elrsokat tartalmaz cmkn tallhat.) A hatsgi gyek kapcsolattartja a Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Bblingen, GERMANY. Conformiteitsverklaring Producten die zijn voorzien van de CE-markering voldoen aan n of meer van de volgende van toepassing zijnde EU-richtlijnen:
Richtlijn Laagspanning 2006/95/EG EMC-richtlijn 2004/108/EG Ecodesign-richtlijn 2009/125/EG R&TTE-richtlijn 1999/5/EG RoHS-richtlijn 2011/65/EG Het voldoen aan deze richtlijnen is beoordeeld met de van toepassing zijnde Europese geharmoniseerde normen. De volledige conformiteitsverklaring is te vinden op de volgende website: http://www.hp.eu/certificates
(zoek op de modelnaam of het wettelijk modelnummer (RMN), dat op het label met kennisgevingen staat.) Het contactpunt voor zaken aangaande kennisgevingen is: Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Samsvarserklring CE-merkede produkter er i samsvar med ett eller flere av flgende EU-direktiver, der det er aktuelt:
Lavspenningsdirektivet 2006/95/EF; EMC-direktivet 2004/108/EF; Ecodesign-direktivet 2009/125/EC; R&TTE-direktiv 1999/5/EF; RoHS-direktivet 2011/65/EF Overholdelse av disse direktivene vurderes ved hjelp av gjeldende europeisk harmonisteringsstandard. Hele samsvarserklringen finner du p flgende nettsted: http://www.hp.eu/certificates
(Sk med produktmodellnavnet eller forskriftsmodellnummeret (RMN), som finnes p forskriftsetiketten.) Kontaktpunktet for sprsml om forskrifter er Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Deklaracja zgodnoci Produkty noszce oznaczenia CE speniaj wymagania jednej lub kilku nastpujcych dyrektyw UE w dotyczcym ich zakresie:
dyrektywa niskonapiciowa 2006/95/WE, dyrektywa 2004/108/WE dotyczca kompatybilnoci elektromagnetycznej, dyrektywa 2009/125/WE dotyczca ekoprojektowania, dyrektywa 1999/5/WE w sprawie urzdze radiowych i kocowych urzdze telekomunikacyjnych; dyrektywa 2011/65/UE w sprawie ograniczenia stosowania niektrych niebezpiecznych substancji w sprzcie elektrycznym i elektronicznym. Zgodno z tymi dyrektywami oceniono za pomoc majcych zastosowanie zharmonizowanych norm europejskich. Peny tekst deklaracji zgodnoci mona znale pod nastpujcym adresem sieci Web: http://www.hp.eu/certificates
(Wpisz nazw modelu urzdzenia lub prawny numer modelu (RMN), ktre mona znale na etykiecie zgodnoci z normami). Adres kontaktowy dla spraw zwizanych z uregulowaniami prawnymi: Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Declarao de Conformidade Os produtos com a marcao CE esto em conformidade com uma ou mais das seguintes Diretivas UE, conforme aplicvel:
Diretiva Baixa Tenso 2006/95/CE; Diretiva CEM 2004/108/CE; Diretiva Conceo Ecolgica 2009/125/CE; Diretiva RTT 1999/5/CE; Diretiva RSP 2011/65/UE A conformidade com estas diretivas verificada utilizando as normas europeias harmonizadas. A Declarao de Conformidade completa est disponvel no seguinte Web site: http://www.hp.eu/certificates
(Pesquise com o nome do modelo do produto ou o seu Nmero de Modelo Regulamentar (Regulatory Model Number - RMN), que pode ser encontrado na etiqueta de regulamentao.) O ponto de contacto para questes de regulamentao Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Declaraie de conformitate Produsele care poart marcajul CE se conformeaz cu una sau mai multe din urmtoarele DirectiveUE, dup caz:
Directiva pentru joas tensiune 2006/95/EC; Directiva EMC 2004/108/EC; Directiva Ecodesign 2009/125/EC; Directiva R&TTE 1999/5/EC; Directiva RoHS 2011/65/EU Conformitatea cu aceste directive este evaluat utiliznd Standardele europene armonizate aplicabile. Declaraia de conformitate complet poate fi gsit pe urmtorul site Web: http://www.hp.eu/certificates
(Cutai cu numele de model al produsului sau cu numrul de model reglementat (RMN Regulatory Model Number), care poate fi gsit pe eticheta de reglementare.) Punctul de contact pentru aspecte ce privesc reglementrile este Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Vyhlsenie o zhode Produkty s oznaenm CE spaj najmenej jednu z nasledujcich platnch smernc E:
Smernica 2006/95/ES pre nzkonapov zariadenia; Smernica 2004/108/ES pre elektromagnetick kompatibilitu; Smernica 2009/125/ES pre ekodizajn; Smernica R&TTE 1999/5/ES;
Smernica RoHS 2011/65/E Zhoda s tmito smernicami sa hodnot pouitm prslunch eurpskych harmonizovanch tandardov. pln vyhlsenie o zhode mono njs na tejto webovej strnke: http://www.hp.eu/certificates
(Vyhadvajte poda nzvu modelu produktu alebo regulanho sla modelu (RMN), ktor mono njs na regulanom ttku.) Regulan zleitosti m na starosti oddelenie Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Izjava o skladnosti Izdelki z oznako CE so v skladu z eno ali ve naslednjimi direktivami EU, ki lahko veljajo:
Direktiva 2006/95/ES o nizki napetosti; Direktiva 2004/108/ES o elektromagnetni zdruljivosti; Direktiva 2009/125/ES o okoljsko primerni zasnovi; Direktiva 1999/5/ES o radijski in telekomunikacijski terminalski opremi; Direktiva RoHS 2011/65/EU Skladnost z direktivami se ocenjuje na podlagi veljavnih usklajenih evropskih standardov. Celotno besedilo izjave o skladnosti je na voljo na naslednji spletni strani: http://www.hp.eu/certificates
(Za iskanje uporabite ime modela izdelka ali upravno tevilko modela (RMN), ki je navedena na nalepki z upravnimi informacijami.) Kontaktno mesto za upravne zadeve je Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Vaatimustenmukaisuusvakuutus CE-merkityt tuotteet ovat yhdenmukaiset seuraavista yhden tai useamman EU-direktiivin kanssa:
Pienjnnitedirektiivi 2006/95/EY EMC-direktiivi 2004/108/EY Ekologista suunnittelua koskeva direktiivi 2009/125/EY Radio- ja teleptelaitedirektiivi 1999/5/EY RoHS-direktiivi 2011/65/EU Yhdenmukaisuus niden direktiivien kanssa on arvioitu kytten soveltuvia eurooppalaisia harmonisoituja standardeja. Tysi vaatimustenmukaisuusvakuutus lytyy seuraavalta verkkosivustolta: http://www.hp.eu/certificates
(Hae tuotteen mallinimell tai sen asetusten mukaisella mallinumerolla (RMN), joka lytyy viranomaisten ilmoitukset -tarrasta.) Yhteydenotot viranomaisten mryksi koskevissa asioissa on Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Konformitetsdeklaration Produkter med CE-mrkning uppfyller kraven enligt ett eller flera av fljande EU-direktiv enligt vad som r tillmpligt:
Lgspnningsdirektivet (LVD) 2006/95/EG EMC-direktivet 2004/108/EG Ecodesign-direktivet 2009/125/EG R&TTE-direktivet 1999/5/EG RoHS-direktivet 2011/65/EU verensstmmelse med dessa direktiv bedms med tillmpliga europeiska harmoniserade standarder. Den fullstndiga konformitetsdeklarationen finns p fljande webbplats: http://www.hp.eu/certificates
(Sk p produktens modellnamn eller dess regulatoriska modellnummer (RMN)), som finns p freskriftsetiketten.) Kontaktpunkt fr frgor angende regler och freskrifter r Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Bblingen, GERMANY. Uygunluk Beyan CE iaretini tayan rnler, rn iin geerli olabilecek aadaki AB Direktiflerinden biri veya daha fazlas ile uyumludur:
Dk Voltaj Direktifi 2006/95/EC; EMC Direktifi 2004/108/EC; Ecodesign Direktifi 2009/125/EC; R&TTE Direktifi 1999/5/EC; RoHS Direktifi 2011/65/EU;
Bu direktiflere uygunluk, ilgili Uyumlatrlm Avrupa Standartlar'na gre deerlendirilmitir. Uygunluk Beyan'nn tamamn u web sitesinde bulabilirsiniz: http://www.hp.eu/certificates
(Yasal dzenleme etiketinde bulunabilecek olan rn model ad veya Yasal Model Numaras (RMN) ile aratn.) Yasal konularla ilgili irtibat adresi: Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA.On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line.Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. Canada modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. b. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. d. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Power cord notice If you were not provided with a power cord for the computer or for an external power accessory intended for use with the computer, you should purchase a power cord that is approved for use in your country or region. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of0.75 mm/18AWG, and the length of the cord must be between 1.0 m (3.2 ft) and 2 m
(6.56 ft). If you have questions about the type of power cord to use, contact your authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. South Korea notices User-replaceable battery notices Safety notices WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides Heat-related safety warning notice WARNING: Do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The AC adapter complies with the user-accessible surface important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC/EN 60950). 20 cm . This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and personnel. Aviso para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptarcualquier interferencia, incluyendo la que pueda causar su operacin no deseada. Si su producto contiene accesorios inalmbricos como teclado o mouse y usted necesita identificar el modelo del accesorio, consulte la etiqueta que se incluye en ese accesorio. Singapore wireless notice Turn off any WWAN devices while you are onboard aircraft. The use of these devices onboard aircraft is illegal, may be dangerous to the operation of the aircraft, and may disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, or legal action, or both. Users are reminded to restrict the use of radio equipment in fuel depots, chemical plants, and where blasting operations are in progress. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, no part of the human body should be allowed to come too close to the antennas during operation of the equipment. This device has been designed to comply with applicable requirements for exposure to radio waves, based on scientific guidelines that include margins intended to assure the safety of all people, regardless of health and age. These radio wave exposure guidelines employ a unit of measurement known as the specific absorption rate (SAR). Tests for SAR are conducted using standardized methods, with the phone transmitting at its highest certified power level in all used frequency bands.The SAR data information is based on CENELEC's standards EN50360 and EN50361, which use the limit of 2 watts per kilogram, averaged over 10 grams of tissue. Thailand WWAN wireless notice This telecom equipment has complied with NTC regulations. Taiwan NCC notices Wireless LAN 802.11a devices 5.25G ~ 5.35G Wireless LAN 802.11 devices/Bluetooth devices/short-range devices
. Laser compliance A mouse may contain a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007; and with IEC 60825-1:2007. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized service technicians to repair the unit. Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device,always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (network) jack. SAVE THESE INSTRUCTIONS. When a battery has reached the end of its useful life, do not dispose of the battery in general in household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, refer to the HP Web site at ttp://www.hp.com/recycle. For information about removing a user-replaceable battery, refer to the user guide included with the product. WARNING: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING: To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. WARNING: Keep the battery away from children. WARNING: To reduce potential safety issues, only the battery provided with the computer, areplacement battery provided by HP, or a compatible battery purchased as an accessory from HP should Headset and earphone volume level notice WARNING: Listening to music at high volume levels and for extended durations can damage ones hearing. To reduce the risk of hearing damage, lower the volume to a safe, comfortable level be used with the computer. andreduce the amount of time listening at high levels. For your own safety, before using headsets or earphones, always reset the volume. Some headphones are louder than other headphones, even if the volume control setting is the same. Changing the default audio or equalizer settings might lead to higher volume and should only be done with caution. For your own safety, headsets or earphones used with this product should comply with the headphone limits in EN 50332-2. If the computer includes a headset or earphones, this combination is in compliance to EN 50332-1. China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m. 2000m China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Environmental notices Electronic hardware and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. ,
. , ,
: http://www.hp.com/recycle. Likvidace odpadnch zazen uivateli Tento symbol znamen, e produkt nesm bt likvidovn s komunlnm odpadem. Chrate lidsk zdrav a ivotn prosted a odevzdvejte odpadn zazen na mstech urench ke sbru odpadnch elektrickch a elektronickch zazen k recyklaci. Dal informace zskte u sv spolenosti zajiujc odvoz odpadu nebo je naleznete na strnkch http://www.hp.com/recycle. Brugeres bortskaffelse af kasseret udstyr Dette symbol betyder, at du ikke m bortskaffe dit produkt sammen med andet husholdningsaffald. I stedet br du beskytte bde menneskers helbred og miljet ved at videregive brugt udstyr, som skal bortskaffes, til en genbrugsstation som tager imod elektrisk og elektronisk udstyr p et nrmere angivet opsamlingssted. For mere information bedes du kontakte dit renovationsselskab eller g til http://www.hp.com/recycle. 717062-B24.fm Page 2 Monday, November 11, 2013 2:42 PM Fachgerechte Entsorgung Dieses Symbol weist darauf hin, dass das Produkt nicht ber den normalen Hausmll entsorgt werden darf. Stattdessen sollten Sie Ihre Altgerte zum Schutz der Gesundheit und der Umwelt zur Entsorgung einer dafr vorgesehenen Recyclingstelle fr elektrische und elektronische Gerte bergeben. Weitere Informationen erhalten Sie bei den rtlichen Abfallentsorgungsbetrieben und auf der HP Website unter http://www.hp.com/recycle. Seadmete kasutuselt krvaldamine kasutajate poolt See smbol thendab, et toodet ei tohi visata majapidamisjtmete hulka. Selle asemel tuleb kaitsta inimeste tervist ja keskkonda, viies seadmed selleks ette nhtud elektroonikajtmete kogumispunkti. Lisateavet saate oma kohalikust majapidamisjtmete kitlust reguleerivast ametist vi veebisaidilt http://www.hp.com/recycle. Eliminacin de equipos desechados por usuarios Este smbolo indica que no debe desechar este producto con el resto de los desechos del hogar. En su lugar, debe proteger la salud humana y el medio ambiente al entregar su equipo desechado en un punto de recoleccin autorizado para el reciclado de equipos elctricos y electrnicos. Para obtener ms informacin, pngase en contacto con su servicio de recoleccin de desechos hogareos o visite http://www.hp.com/recycle. ,
. http://www.hp.com/recycle. limination du matriel informatique par les utilisateurs Ce symbole signifie que vous ne devez pas jeter votre produit avec les ordures mnagres. Au contraire, vous devez protger la sant des personnes et lenvironnement en remettant votre quipement usag dans un point de collecte dsign pour le recyclage des quipements lectriques et lectroniques. Pour plus dinformations, consultez le service d'limination pour les utilisateurs privs ou allez l'adresse http://www.hp.com/recycle. Odlaganje opreme u otpad za korisnike Ovaj simbol oznaava da se ovaj proizvod ne smije odlagati zajedno s ostalim otpadom iz kuanstva. Umjesto toga, trebali biste tititi zdravlje ljudi i okoline te opremu predati na oznaena mjesta za prikupljanje kako bi se dotrajala elektrina i elektronika oprema reciklirala. Za vie informacija, molimo kontaktirajte lokalnu slubu za kuanski otpad ili posjetite web sjedite http://www.hp.com/recycle. Smaltimento delle apparecchiature da parte degli utenti Questo simbolo indica di non smaltire il prodotto insieme ai normali rifiuti domestici. responsabilit dell'utente proteggere la salute e l'ambiente consegnando l'apparecchiatura a un centro di raccolta specializzato nel riciclaggio di rifiuti elettrici ed elettronici. Per ulteriori informazioni contattare il servizio di riciclaggio domestico locale oppure visitare il sito Web HP all'indirizzo http://www.hp.com/recycle. Lietotju atbrvoans no nolietot aprkojuma is simbols nozm to, ka izstrdjumu nedrkst izmest kop ar prjiem saimniecbas atkritumiem. Lai aizsargtu cilvku veselbu un vidi, izmetamais aprkojums ir jnogd pa nolietot elektrisk un elektronisk aprkojuma savkanas punkt. Papildinformcijai sazinieties ar savu mjsaimniecbas atkritumu savkanas uzmumu vai apmekljiet vietni http://www.hp.com/recycle. Nebetinkamos naudoti rangos alinimas i privai nam ki is simbolis reikia, kad produkto negalima imesti kartu su kitomis buitinmis atliekomis. Vietoje turtumte saugoti moni sveikat bei aplink ir pristatyti panaudot rang speciali perdirbam elektros ir elektronins rangos atliek surinkimo viet. Jei reikia daugiau informacijos, kreipkits savo buitini atliek tvarkymo tarnyb arba apsilankykite svetainje http://www.hp.com/recycle. Felhasznli hulladkkezels Ez a szimblum azt jelenti, hogy ne dobja ki a termket a tbbi hztartsi szemttel. Ehelyett vdje az emberi egszsget s a krnyezetet azzal, hogy a hulladkk vlt berendezseket az elektromos s elektronikus hulladkok jrahasznostsnak kijellt gyjthelyre viszi. Az jrahasznostsi programokkal kapcsolatos tovbbi informcikrt keresse fel a lakhelye szerint illetkes hulladkkezelsi szolgltatt vagy a http://www.hp.com/recycle webhelyet. Afvoeren van apparatuur door particulieren Dit symbool geeft aan dat u het product niet kunt afvoeren met uw normale huishoudelijke afval. Bescherm het milieu en de gezondheid van mensen door uw afgedankte apparatuur in te leveren bij een inzamelingspunt voor recycling van afgedankte elektrische en elektronische apparatuur. Voor meer informatie neemt u contact op met de lokale instantie voor de verwerking van huishoudelijk afval of gaat u naar http://www.hp.com/recycle. Kasting av utstyr som sppel av brukere Dette symbolet betyr at produktet ikke skal kastes sammen med husholdningsavfallet. I stedet br du beskytte mennesker og milj ved levere det kasserte utstyret p et sted for gjenvinning av elektrisk og elektronisk utstyr. For mer informasjon, kontakt renovasjonsetaten eller g til http://www.hp.com/recycle. Zasady postpowania ze zuytym sprztem dla uytkownikw Ten symbol oznacza, e produktu nie wolno wyrzuca razem z innymi odpadami domowymi. Obowizkiem uytkownika jest natomiast ochrona zdrowia ludzkiego i rodowiska naturalnego przez przekazanie zuytego sprztu do wyznaczonego punktu odbioru wyeksploatowanych urzdze elektrycznych i elektronicznych w celu recyklingu. Wicej informacji na ten temat udzieli podmiot odpowiedzialny lokalnie za utylizacj, patrz rwnie informacje dostpne w sieci Web pod adresem http://www.hp.com/recycle. Eliminao de resduos de equipamento por utilizadores Este smbolo significa que no deve eliminar o produto juntamente com o restante lixo domstico. Em vez disso, dever proteger a sade humana e o ambiente deixando o seu produto usado num ponto de recolha para reciclagem de equipamentos eltricos e eletrnicos. Para obter mais informaes, por favor contacte as autoridades de eliminao de resduos domsticos ou v a http://www.hp.com/recycle. Dezafectarea echipamentului uzat de ctre utilizatori Acest simbol nseamn c produsul nu trebuie aruncat mpreun cu deeurile menajere. Pentru a proteja sntatea public i mediul, trebuie s predai echipamentul uzat la un punct de colectare desemnat pentru reciclarea echipamentelor electrice i electronice uzate. Pentru mai multe informaii, contactai serviciul de reciclare a deeurilor menajere sau accesai http://www.hp.com/recycle. Likvidcia vyradench zariaden pouvatemi Tento symbol znamen, e dan vrobok sa nesmie likvidova s domovm odpadom. Povinnosou spotrebitea je odovzda vyraden zariadenie v zbernom mieste, ktor je uren na recyklciu vyradench elektrickch a elektronickch zariaden. alie informcie o programoch recyklcie njdete na adrese http://www.hp.com/recycle alebo kontaktovanm vaej sluby na likvidciu domovho odpadu. Odlaganje odpadne opreme uporabnikov Ta znak pomeni, da izdelka ne smete odvrei skupaj z drugimi gospodinjskimi odpadki. Odpadno opremo odloite na oznaenem zbirnem mestu za recikliranje odpadne elektrine in elektronske opreme ter prispevajte k varovanju zdravja ljudi in okolja. Za ve informacij o programih recikliranja se obrnite na lokalno komunalno podjetje ali obiite http://www.hp.com/recycle. Hvitettvien laitteiden ksittely Tm symboli tarkoittaa, ett laitetta ei saa hvitt muun talousjtteen mukana. Sen sijaan sinun tulee hvitt kytst poistettu laite toimittamalla se asianmukaiseen keryspisteeseen kytst poistettujen shk- ja elektroniikkalaitteiden kierrtyst varten ihmisten terveyden ja ympristn suojelemiseksi. Listietoja kierrtysohjelmista on HP:n sivustossa osoitteessa http://www.hp.com/recycle. Kassering av avfallsutrustning av anvndare Denna symbol innebr att produkten inte fr kasseras tillsammans med det vanliga hushllsavfallet. Du br i stllet skydda bde hlsa och milj genom att verlmna den frbrukade utrustningen till rtt insamlingplats fr tervinning av frbrukad elektrisk och elektronisk utrustning. Mer information om tervinningsprogram hittar du p HP:s webbplats, http://www.hp.com/recycle. Brazil battery disposal No descarte o produto eletrnico no lixo comum HEWLETT PACKARD BRASIL LTDA (HP) AV. JOS LUIZ MAZALI N 360 - GALPO B-PARTE 1-BAIRRO RESIDENCIAL BURCK - LOUVEIRA/SP - CEP: 13290-000 CNPJ: 61.797.924/0007-40 Centro de Informaes HP: (11) 4004-7751 ou 0800-7097751 Este produto e seus componentes eletrnicos no devem ser descartados no lixo comum, pois, embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes , inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/reciclar Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. HP , , REACH ( E 1907/2006 ). http://www.hp.com/go/reach. Chemick ltky Spolenost HP se zavzala poskytovat svm zkaznkm informace o chemickch ltkch ve svch produktech, jak to vyaduj prvn poadavky, napklad nazen REACH (nazen Evropskho parlamentu a Rady (ES) . 1907/2006). Informan zprvu o chemickch ltkch pro tento produkt naleznete na adrese http://www.hp.com/go/reach. Kemiske stoffer HP nsker at give vores kunder oplysninger om kemiske stoffer i vores produkter, hvilket er ndvendigt for at overholde de lovmssige krav som f.eks. REACH (Europaparlamentets og Rdets EU-regulativ nr. 1907/2006). Du finder en rapport over kemiske oplysninger for dette produkt p adressen http://www.hp.com/go/reach. Chemische Stoffe HP verpflichtet sich, seinen Kunden Informationen ber die in HP Produkten enthaltenen chemischen Stoffe entsprechend den Bestimmungen der EG-Richtlinie 1907/2006 des Europischen Parlaments und des Rates zur Verfgung zu stellen. Einen Bericht mit Informationen zu den chemischen Stoffen fr dieses Produkt finden Sie unter http://www.hp.com/go/reach. Kemikaalid HP teavitab oma kliente HP toodetes sisalduvatest kemikaalidest, jrgides iguslikke nudeid, nagu REACH (Euroopa Parlamendi ja nukogu mrus nr 1907/2006). Kemikaalide teabearuanne selle toote kohta on saadaval aadressil http://www.hp.com/go/reach. Sustancias qumicas HP se compromete con la tarea de brindar a nuestros clientes informacin acerca de los productos qumicos incluidos en nuestros productos necesaria para cumplir con requisitos legales como REACH
(Regulacin EC N. 1907/2006 del Parlamento Europeo y del Consejo). Podr encontrar un informe con los datos qumicos relacionados con este producto en http://www.hp.com/go/reach. HP , , REACH
( . 1907/2006 ). http://www.hp.com/go/reach. Substances chimiques HP sengage fournir ses clients des informations concernant les substances chimiques contenues dans ses produits, conformment aux dispositions lgales telles que REACH (Rglement CE n 1907/
2006 du Parlement Europen et du Conseil de lUnion Europenne). Un rapport dinformations sur les substances chimiques de ce produit est disponible ladresse http://www.hp.com/go/reach. Kemijske tvari HP je kupcima obvezan pruiti podatke o kemijskim tvarima u svojim proizvodima u skladu s propisima kao to je REACH (Uredbom Europskog parlamenta i Vijea EZ-a br. 1907/2006). Izvjee s kemijskim podacima o ovom proizvodu mogue je pronai na web-mjestu http://www.hp.com/go/reach. Sostanze chimiche HP si impegna a fornire ai clienti informazioni relative alle sostanze chimiche presenti nei propri prodotti in conformit ai requisiti legali della normativa REACH (normativa CE n. 1907/2006 del Parlamento Europeo e del Consiglio). Una scheda informativa sulle sostanze chimiche contenute nel prodotto disponibile all'indirizzo http://www.hp.com/go/reach. misks vielas HP ir uzmusies nodroint saviem klientiem informciju par izstrdjumos esoajm miskajm vielm, kas nepiecieams, lai nodrointu atbilstbu juridiskajm prasbm, piemram, REACH (Eiropas Parlamenta un Padomes regula Nr. EK 1907/2006). Ziojums ar informciju par izstrdjuma miskajiem komponentiem atrodams vietn http://www.hp.com/go/reach. Chemins mediagos Vykdydama statym nustatytus reikalavimus, pvz., Europos Parlamento ir Tarybos reglament Nr. 1907/2006 dl chemini mediag registracijos, vertinimo, autorizacijos ir apribojim (REACH), HP sipareigojo teikti savo klientams informacij apie jos produktuose esanias chemines mediagas. io produkto chemins informacijos ataskait galite rasti adresu http://www.hp.com/go/reach. Vegyi anyagok A HP vllalja, hogy a vsrlk szmra elrhetv teszi a termkekben lv vegyi anyagokkal kapcsolatos azon informcikat, amelyek a klnbz jogi elrsok, mint pldul a REACH, azaz Eurpai Parlament s Tancs 1907/2006/EK rendeletnek val megfelelshez szksgesek. A termk vegyi informcis jelentse megtallhat a http://www.hp.com/go/reach cmen. Chemische stoffen HP doet er alles aan om klanten informatie te verschaffen over de chemische stoffen in de producten van HP, om zo te voldoen aan juridische vereisten zoals REACH (EG-richtlijn nr. 1907/2006 van het Europees Parlement en de Raad). Een rapport met chemische informatie over dit product is beschikbaar op http://www.hp.com/go/reach. Kjemiske stoffer HP forplikter seg til gi sine kunder opplysninger om de kjemiske stoffene i produktene sine der det er ndvendig for overholde lovplagte krav, for eksempel REACH (EC-forskrift nr. 1907/2006 fra det europeiske parlamentrdet). Du finner en rapport med kjemisk informasjon for dette produktet p http://www.hp.com/go/reach.
, 3 2008 1057. India restriction of hazardous substances (RoHS) This product complies with the India E-waste (Management and Handling) Rule 2011 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. Perchlorate materialspecial handling may apply The following notice applies to products that contain coin cell batteries:
This products coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California. See www.dtsc.ca.gov/hazardouswaste/perchlorate for details. Substancje chemiczne Firma HP jest zaangaowana w dostarczanie klientom informacji o substancjach chemicznych wystpujcych w wytwarzanych przez siebie produktach zgodnie wymaganiami prawnymi takimi jak REACH
(Regulacja WE Nr 1907/2006 Parlamentu Europejskiego i Rady Europy). Raport zawierajcy informacje chemiczne dotyczce tego produktu jest dostpny pod adresem http://www.hp.com/go/reach. Substncias qumicas A HP est empenhada em fornecer aos seus clientes informaes sobre as substncias qumicas presentes nos seus produtos tal como necessrio para estar em conformidade com os requisitos legais estabelecidos no REACH (Regulamento CE n. 1907/2006 do Parlamento Europeu e do Conselho), por exemplo. Pode encontrar um relatrio com informaes qumicas sobre este produto no site http://www.hp.com/go/reach. Substane chimice Compania HP este hotrt s le furnizeze clienilor informaii despre substanele chimice din produsele sale, fiind necesar s respecte reglementri legale precum REACH (Directiva EC Nr. 1907/2006 a Parlamentului i Consiliului European). Un raport cu informaii chimice aferente acestui produs poate fi gsit la http://www.hp.com/go/reach. Chemick ltky Spolonos HP poskytuje zkaznkom informcie o chemickch ltkach pouitch v produktoch v zmysle platnch predpisov, naprklad predpis REACH (Regulan predpis EK . 1907/2006 Eurpskeho parlamentu a Rady Eurpskej nie). Informcie o chemickch ltkach v tomto produkte njdete na adrese http://www.hp.com/go/reach. Kemine snovi HP svojim strankam zagotavlja informacije o keminih snoveh v svojih izdelkih v skladu z zakonskimi zahtevami, kot je REACH (Uredba Evropskega parlamenta in Sveta ES o registraciji, evalvaciji, avtorizaciji in omejevanju kemikalij 1907/2006). Poroilo o keminih snoveh za ta izdelek poiite na naslovu http://www.hp.com/go/reach. Kemialliset aineet HP on sitoutunut toimittamaan asiakkailleen tietoa tuotteissaan kytetyist kemiallisista aineista oikeudellisten vaatimusten, kuten REACH-asetuksen (Euroopan parlamentin ja neuvoston asetus (EY) Nro 1907/2006/EY), mukaisesti. Raportti tmn tuotteen valmistuksessa kytetyist kemiallisista aineista on osoitteessa http://www.hp.com/go/reach. Kemiska mnen HP har beslutat att tillhandahlla information om de kemiska mnen som ingr i vra produkter till kunderna, i enlighet med juridiska krav frn exempelvis REACH (Europaparlamentets och rdets frordning (EG) nr 1907/2006). En rapport med kemisk information om denna produkt finns p http://www.hp.com/go/reach. China environmental notices http://www.hp.com.cn/hardwarerecycle
(http://www. sepa.gov.cn) China restriction of hazardous substances (RoHS) The Table of Toxic and Hazardous Substances/Elements and their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Mercury Cadmium
(Cd)HexavalentChromium Polybrominatedbiphenyls Polybrominateddiphenyl ethers
(PBB)
(PBDE)
(Cr(VI)) Lead(Pb) Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java cardreader Speakers, external TV tuner USB flash memory drive USB hub Web camera Wireless receiver Wireless cards O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006. X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ/T11363-2006. All parts named in this table with an X are in compliance with the European Union's RoHS Legislation Directive 2002/95/EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment and its amendments. The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.
(Hg) O O O O O O O O O O O O O O O O O O O O O O O O O O O O
(Cd) O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O X X X X X X X X X X X O X X X X X X X X X X X X X X X X
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
/
I/O PCA
(LCD) CD/DVD/
/Java USB USB X X X X X X X X X X X O X X X X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ/T11363-2006 X SJ/T11363-2006 X RoHS 2003 1 27 2002/95/EC Turkey EEE Regulation In conformity with the EEE Regulation. EEE ynetmeliine uygundur. Ukrainian notice The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 No 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.
1 2 | Users Manual | Users Manual | 5.27 MiB |
User Guide Product notice Software terms This user guide describes features that are common to most models. Some features may not be available on your computer. Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller. For any further information or to request a full refund of the price of the computer, please contact your seller. Copyright 2015 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: January 2015 Document Part Number: 780897001 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). ENWW iii iv Safety warning notice ENWW Table of contents 1 Welcome ........................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ......................................................................................................................... 4 Tablet edge components ...................................................................................................................... 4 Display .................................................................................................................................................. 7 Power keyboard ................................................................................................................................... 9 Top ....................................................................................................................................... 9 TouchPad .......................................................................................................................... 10 Lights ................................................................................................................................. 11 Keys ................................................................................................................................... 12 Right .................................................................................................................................. 13 Left ..................................................................................................................................... 15 Releasing the tablet from the power keyboard .................................................................. 16 Changing your tablets settings .......................................................................................................... 17 Changing your tablets view ............................................................................................... 17 Adjusting your tablets autorotate lock .............................................................. 17 Adjusting your tablets screen brightness .......................................................... 17 3 Connecting to a network ................................................................................................................................. 18 Connecting to a wireless network ....................................................................................................... 18 Using the wireless controls ................................................................................................ 18 Using the wireless button .................................................................................. 19 Using operating system controls ....................................................................... 19 Using Intel Wireless Dock Manager ................................................................................... 19 Using a WLAN ................................................................................................................... 19 Using an Internet service provider .................................................................... 20 Setting up a WLAN ............................................................................................ 20 Configuring a wireless router ............................................................................ 20 Protecting your WLAN ....................................................................................... 20 Connecting to a WLAN ...................................................................................... 21 Using HP Mobile Broadband (select models only) ............................................................ 22 Inserting and removing a SIM ........................................................................... 23 Using GPS (select models only) ........................................................................................ 23 Using Bluetooth wireless devices ...................................................................................... 23 Using the Wireless Dock (WiDock) .................................................................................... 24 ENWW v Connecting to a wired network ........................................................................................................... 24 Connecting to a local area network (LAN) ......................................................................... 25 4 Navigating using the keyboard, touch gestures and pointing devices ............................................................ 26 Using pointing devices ....................................................................................................................... 26 Setting pointing device preferences ................................................................................... 26 Using the TouchPad and gestures .................................................................................... 26 Tapping ............................................................................................................. 27 Scrolling ............................................................................................................ 27 2-finger pinch zoom ........................................................................................... 28 2-finger click ...................................................................................................... 29 Rotating (select models only) ............................................................................ 29 Flicking (select models only) ............................................................................. 30 Edge swipes (select models only) ..................................................................... 31 Right-edge swipe .............................................................................. 31 Left-edge swipe ................................................................................ 32 Top-edge swipe ................................................................................ 32 Using touch screen gestures .............................................................................................................. 33 Setting touch screen preferences ...................................................................................... 33 Using the digitizer pen (select models only) ....................................................................................... 33 Identifying the pen components ......................................................................................... 33 Holding the pen .................................................................................................................. 34 Storing the pen .................................................................................................................. 34 Using the keyboard ............................................................................................................................ 34 Using Windows shortcut keys ............................................................................................ 34 Identifying the hot keys ...................................................................................................... 34 Using keypads ................................................................................................................... 34 Using the embedded numeric keypad ............................................................... 34 Turning the embedded numeric keypad on and off .......................... 34 Switching key functions on the embedded numeric keypad ............. 35 Using an optional external numeric keypad ...................................................... 35 5 Multimedia ....................................................................................................................................................... 36 Using the media activity controls ........................................................................................................ 36 Audio .................................................................................................................................................. 36 Connecting speakers ......................................................................................................... 36 Adjusting the volume ......................................................................................................... 37 Connecting headphones and microphones ....................................................................... 37 Checking audio functions on the computer ........................................................................ 37 Webcam (select models only) ............................................................................................................ 38 Video .................................................................................................................................................. 38 vi ENWW DisplayPort (select models only) ....................................................................................... 39 Connecting wired displays using MultiStream Transport ................................................... 40 Discovering and connecting to Miracast-compatible wireless displays (select models only) ................................................................................................................................... 40 6 Power management ........................................................................................................................................ 41 Shutting down (turning off) the computer ........................................................................................... 41 Setting power options ......................................................................................................................... 42 Using power-saving states ................................................................................................. 42 Intel Rapid Start Technology (select models only) ............................................ 42 Initiating and exiting Sleep ................................................................................ 42 Enabling and exiting user-initiated Hibernation ................................................. 43 Using the power meter and power settings ....................................................... 43 Setting password protection on wakeup ........................................................... 43 Using battery power ........................................................................................................... 44 Factory-sealed battery (select models only) ..................................................... 44 Finding additional battery information ............................................................... 44 Using Battery Check ......................................................................................... 45 Displaying the remaining battery charge ........................................................... 45 Maximizing battery discharge time .................................................................... 45 Managing low battery levels .............................................................................. 45 Identifying low battery levels ............................................................. 45 Resolving a low battery level ............................................................ 46 Conserving battery power ................................................................................. 46 Using external AC power ................................................................................................... 46 Testing an AC adapter ...................................................................................... 47 7 External cards and devices ............................................................................................................................. 48 Using memory card readers (select models only) .............................................................................. 48 Inserting a memory card .................................................................................................... 48 Removing a memory card .................................................................................................. 49 Using smart cards (select models only) ............................................................................................. 50 Inserting a smart card ........................................................................................................ 50 Removing a smart card ...................................................................................................... 50 Using a USB device ........................................................................................................................... 51 Connecting a USB device .................................................................................................. 51 Removing a USB device .................................................................................................... 51 Using optional external devices .......................................................................................................... 52 Using optional external drives ............................................................................................ 52 ENWW vii 8 Drives .............................................................................................................................................................. 53 Handling drives ................................................................................................................................... 53 Using hard drives ............................................................................................................................... 54 Intel Smart Response Technology (select models only) .................................................... 54 Improving hard drive performance ..................................................................................... 54 Using Disk Cleanup ........................................................................................... 54 9 Security ........................................................................................................................................................... 55 Protecting the computer ..................................................................................................................... 55 Using passwords ................................................................................................................................ 56 Setting passwords in Windows .......................................................................................... 56 Setting passwords in Computer Setup .............................................................................. 57 Managing a BIOS administrator password ........................................................................ 57 Entering a BIOS administrator password .......................................................... 58 Managing a Computer Setup DriveLock password ........................................................... 58 Setting a DriveLock password ........................................................................... 59 Entering a DriveLock password ........................................................................ 60 Changing a DriveLock password ...................................................................... 60 Removing DriveLock protection ........................................................................ 60 Using Computer Setup Automatic DriveLock .................................................................... 61 Entering an Automatic DriveLock password ..................................................... 61 Removing Automatic DriveLock protection ....................................................... 62 Using antivirus software ..................................................................................................................... 63 Using firewall software ....................................................................................................................... 63 Installing critical security updates ....................................................................................................... 63 Using HP Client Security .................................................................................................................... 64 Using the fingerprint reader (select models only) ............................................................................... 64 Locating the fingerprint reader ........................................................................................... 64 10 Maintenance ................................................................................................................................................. 65 Cleaning your computer ..................................................................................................................... 65 Cleaning procedures .......................................................................................................... 65 Cleaning the display (All-in-Ones or Notebooks) .............................................. 65 Cleaning the sides or cover ............................................................................... 65 Cleaning the TouchPad, keyboard, or mouse ................................................... 66 Updating programs and drivers .......................................................................................................... 66 Using SoftPaq Download Manager .................................................................................................... 66 11 Backup and recovery .................................................................................................................................... 67 Backing up your information ............................................................................................................... 67 viii ENWW Performing a system recovery ............................................................................................................ 67 Using the Windows recovery tools ..................................................................................... 68 Using f11 recovery tools .................................................................................................... 69 Using Windows operating system media (purchased separately) ..................................... 69 Using Windows Refresh or Windows Reset ...................................................................... 70 Using HP Software Setup .................................................................................................. 70 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 71 Using Computer Setup ....................................................................................................................... 71 Starting Computer Setup ................................................................................................... 71 Navigating and selecting in Computer Setup ..................................................................... 71 Restoring factory settings in Computer Setup ................................................................... 72 Updating the BIOS ............................................................................................................. 73 Determining the BIOS version ........................................................................... 73 Downloading a BIOS update ............................................................................. 73 Synchronizing the tablet and keyboard .............................................................................. 74 Using MultiBoot .................................................................................................................................. 74 About the boot device order ............................................................................................... 74 Choosing MultiBoot preferences ........................................................................................ 75 Setting a new boot order in Computer Setup .................................................... 75 Dynamically choosing a boot device using the f9 prompt ................................. 76 Setting a MultiBoot Express prompt .................................................................. 76 Entering MultiBoot Express preferences ........................................................... 76 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 77 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 77 13 Support ......................................................................................................................................................... 78 Contacting support ............................................................................................................................. 78 Labels ................................................................................................................................................. 79 14 Specifications ................................................................................................................................................ 80 Input power ......................................................................................................................................... 80 Operating environment ....................................................................................................................... 80 Appendix A Traveling with the computer ........................................................................................................... 81 Appendix B Troubleshooting .............................................................................................................................. 82 Troubleshooting resources ................................................................................................................. 82 Resolving issues ................................................................................................................................ 82 The computer is unable to start up .................................................................................... 82 ENWW ix The computer screen is blank ............................................................................................ 83 Software is functioning abnormally .................................................................................... 83 The computer is on but not responding ............................................................................. 83 The computer is unusually warm ....................................................................................... 83 An external device is not working ...................................................................................... 84 The wireless network connection is not working ................................................................ 84 Appendix C Electrostatic discharge ................................................................................................................... 85 Index ................................................................................................................................................................... 86 x ENWW 1 Welcome After you set up and register the computer, we recommend the following steps:
NOTE: Your computer may include a tablet only or a tablet plus keyboard. Computer color, features, and accessories may vary. Refer to the illustrations in this guide that most closely match your computer. TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key the previous screen. on your keyboard. Pressing the Windows key again will return you to Connect to the InternetSet up your wired or wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 18. Update your antivirus softwareProtect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software on page 63. Get to know your computerLearn about your computer features. See Getting to know your computer on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 26 for additional information. Find installed softwareAccess a list of the software preinstalled on the computer:
From the Start screen, type a, click Apps, and then select from the displayed options. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website. Back up your hard drive by creating recovery discs or a recovery flash drive. See Backup and recovery on page 67. NOTE: For easy access to Computer Setup (BIOS), connect to a keyboard if available. If you are using a tablet only, follow the instructions provided. ENWW 1 Finding information You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table. Resources Setup Instructions poster HP Support Assistant To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-
screen instructions. Worldwide support To get support in your language, go to http://welcome.hp.com/country/us/en/
wwcontact_us.html. HP website To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-
screen instructions. Safety & Comfort Guide To access this guide:
From the Start screen, type support, and then select the HP Support Assistant app. or Go to http://www.hp.com/ergo. Regulatory, Safety, and Environmental Notices To access this guide:
1. 2. From the Start screen, type support, and then select the HP Support Assistant app. Select My computer, and then select User guides. For information about How to set up the computer Help to identify computer components Operating system information Software, driver, and BIOS updates Troubleshooting tools How to access support Online chat with an HP technician Support telephone numbers HP service center locations Support information Ordering parts and finding additional help Accessories available for the device Proper workstation setup, posture, health, and work habits Electrical and mechanical safety information Regulatory and safety information Battery disposal information Limited Warranty*
Warranty information To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select Warranty and services. or Go to http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:
2 Chapter 1 Welcome ENWW Resources For information about North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. ENWW Finding information 3 2 Getting to know your computer Tablet edge components Component
(1)
(2)
(3)
(4)
(5) Internal microphone Vents Webcam (rear) Camera flash Rotate lock button Description Records sound. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Provides light for rear webcam photos. When the tablet is on, press the rotate lock button to lock the autorotate feature of the display. To unlock the autorotate feature, press the button again. or Swipe from the right edge of the touch screen to display the charms, tap Settings, tap the screen icon, and then tap the autorotate icon. To unlock the autorotate feature, tap the autorotate icon again. 4 Chapter 2 Getting to know your computer ENWW Component Description
(6) Volume button Controls speaker volume on the tablet. To increase speaker volume, press the + edge of the button. To decrease speaker volume, press the edge of the button. Pen holder (select models only) Holds the digital pen. Alignment post connectors (2) Align and attach the tablet to the keyboard. Docking port Connects the tablet to the keyboard. Audio-out (headphone)/Audio-in
(microphone) jack
(7)
(8)
(9)
(10)
(11) SIM/SD card eject hole
(12)
(13) Memory card reader SIM Card slot (select models only) A slot for a SIM card.
(14) Power button Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). A pinhole for use in ejecting the door covering the SIM and SD card slots. NOTE: This feature is available on select models only. Reads optional memory cards that store, manage, share, or access information. To insert a card:
Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card:
Press in on the card it until it pops out. When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep. When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. ENWW Tablet edge components 5 Component Description If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving states on page 42. To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications. 6 Chapter 2 Getting to know your computer ENWW Display Component Description
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9) WLAN antenna*
WWAN antennas (2)*
Webcam light Webcam WiGig antenna*
Ambient light sensor Internal microphone Speakers (2) Windows button Send and receive wireless signals to communicate with wireless local area networks (WLAN). Send and receive wireless signals to communicate with wireless wide area networks (WWAN). On: The webcam is in use. Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. For information on using the webcam, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Send and receive wireless signals. Automatically adjusts the display brightness based on the lighting conditions in your environment. Records sound. Produce sound. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and ENWW Display 7 Component Description Environmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support >
User Guides. 8 Chapter 2 Getting to know your computer ENWW Power keyboard Top Component Description
(1)
(2)
(3)
(4) Alignment posts (2) Docking connector Align and attach the tablet to the keyboard. Connects the tablet to the keyboard. Release latch Fingerprint reader (select models only) CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the keyboard. Releases the tablet from the keyboard. To release the tablet, press the release latch. Allows a fingerprint logon to Windows, instead of a password logon. ENWW Power keyboard 9 TouchPad Component
(1)
(2)
(3) TouchPad zone Left TouchPad button Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes (select models only) on page 31. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 10 Chapter 2 Getting to know your computer ENWW Lights Component Description
(1)
(2)
(3)
(4)
(5) Caps lock light TouchPad light Mute light Microphone mute light Wireless light On: Caps lock is on, which switches the keys to all capital letters. On: The TouchPad is off. Off: The TouchPad is on. Amber: Computer sound is off. Off: Computer sound is on. Amber: microphone sound is off. Off: microphone sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off.
(6) Num lock light On: Num lock is on. ENWW Power keyboard 11 Keys Component Description
(1)
(2)
(3)
(4)
(5)
(6) esc key Function keys num lock key fn key Windows key Embedded numeric keypad Displays system information when pressed in combination with the fn key. Execute frequently used system functions when pressed in combination with the fn key. NOTE: Function keys do not display or function from the on-screen tablet keyboard. Turns the embedded numeric keypad on and off when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key, the num lock key, or the esc key. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key. 12 Chapter 2 Getting to know your computer ENWW Right Component
(1)
(2) Internal microphone Power button
(3) Memory card reader Description Records sound. When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep. When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving states on page 42. To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications. Reads optional memory cards that store, manage, share, or access information. To insert a card:
Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card:
Press in on the card it until it pops out. ENWW Power keyboard 13 Component Description
(4)
(5)
(6)
(7)
(8) SIM Card slot (select models only) A slot for a SIM card. SIM/SD card eject hole USB 3.0 charging (powered) port Dual-Mode DisplayPort AC adapter/Battery light NOTE: This feature is available on select models only. A pinhole for use in ejecting the door covering the SIM and SD card slots. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port. NOTE: USB charging ports can also charge select models of cell phones and MP3 players, even when the computer is off. For details about different types of USB ports, seeUsing a USB device on page 51. Connects an optional digital display device, such as a high-
performance monitor or projector. White: The computer is connected to external power and the battery is charged from 90 to 99 percent. Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent. Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. Off: The battery is fully charged.
(9) Power connector Connects an AC adapter. 14 Chapter 2 Getting to know your computer ENWW Left Component Description
(1)
(2)
(3)
(4)
(5) Volume button Controls speaker volume on the tablet. LCD rotation lock button To increase speaker volume, press the + edge of the button. To decrease speaker volume, press the edge of the button. Locks orientation of the display, preventing automatic rotation. Docking connector Connects an optional docking device. USB 3.0 port Audio-out (headphone)/Audio-in
(microphone) jack Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. For details about different types of USB ports, see Using a USB device on page 51. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
(6) Smart card reader Supports optional Smart cards. ENWW Power keyboard 15 Releasing the tablet from the power keyboard To release the tablet from the power keyboard, follow these steps:
CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the power keyboard. 1. 2. Press the release latch on the power keyboard (1). Lift and remove the tablet (2). 16 Chapter 2 Getting to know your computer ENWW Changing your tablets settings You can change view and screen brightness. Changing your tablets view Your tablets orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. 1. To change the view of your tablet from landscape view to portrait view:
Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction). To change the view of your tablet from portrait view to landscape view:
Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction). 2. Adjusting your tablets autorotate lock To adjust your tablet's autorotate lock when the tablet is undocked:
When the tablet is on, press the rotate lock button to lock the autorotate feature of the display. To unlock the autorotate feature, press the button again. or 1. 2. Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap Settings. Tap the Screen icon at the bottom right. Tap the Autorotate Lock icon to lock your current tablet screen in place and to prevent rotation. The icon displays a lock symbol when autorotate lock is active. To turn off the autorotate lock, tap the Autorotate Lock icon again. Adjusting your tablets screen brightness To adjust the screen brightness:
1. Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap Settings. Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen brightness. 2. NOTE: From the Windows desktop, you can also tap the Power Meter icon in the notification area at the far right of the taskbar, tap Adjust screen brightness, and then move the slider next to Screen brightness at the bottom of the screen. ENWW Changing your tablets settings 17 3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) deviceConnects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband Module (select models only)A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. Wireless Dock (WiDock) (select models only)A wireless gigabit (WiGig) device that connects the computer to other wireless devices located within 0.6 m to 1.2 m (2 ft to 4 ft) of the WiDock. Bluetooth deviceCreates a personal area network (PAN) to connect to other Bluetooth-
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close togethertypically within 10 meters (approximately 33 feet) of each other. For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Using the wireless controls You can control the wireless devices in your computer using one or more of these features:
Wireless button, wireless switch, wireless key, or airplane mode key (referred to in this chapter as the wireless button) (select models only) Operating system controls 18 Chapter 3 Connecting to a network ENWW Using the wireless button The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is off when you turn on the computer. The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is off, at least one wireless device is on. If the wireless light is amber, all wireless devices are off. Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls:
1. 2. For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. From the Start screen, type control panel, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. Using Intel Wireless Dock Manager Intel Wireless Dock Manager provides information and notifications on connection status and power status. Status information and notifications are provided in the notification area, at the far right of the taskbar. To open Wireless Dock Manager:
Click the Wireless Dock Manager icon in the taskbar. or Select Start > All Programs > Productivity and Tools > Wireless Dock Manager. For more information, see the Wireless Dock User Guide. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions. A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). ENWW Connecting to a wireless network 19 Using an Internet service provider When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider A wireless router (2) (purchased separately) A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have. The illustration below shows an example of a wireless network installation that is connected to the Internet. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP. Configuring a wireless router For help in configuring a wireless router, see the information provided by your router manufacturer or your ISP. NOTE:
It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router. When the computer successfully connects to the Internet, disconnect the cable, and access the Internet through your wireless network. Protecting your WLAN When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. If you are concerned about the security of your computer in a hotspot, limit your network activities to e-mail that is not confidential and basic Internet surfing. Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected signals. Take the following precautions to protect your WLAN:
20 Chapter 3 Connecting to a network ENWW Use a firewall. A firewall checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types. Use wireless encryption. Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Connecting to a WLAN To connect to the WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2. From the Start screen, point to the far-right upper or lower corner of the screen to display the charms. Select Settings, and then click the network status icon. Select your WLAN from the list. 3. 4. 5. Click Connect. If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the code, and then click Sign in. NOTE:
If no WLANs are listed, you may be out of range of a wireless router or access point. NOTE:
If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. Follow the on-screen instructions to complete the connection. 6. After the connection is made, place the mouse pointer over the network status icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors. ENWW Connecting to a wireless network 21 Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a cellular phone network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage. When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies:
HSPA (High Speed Packet Access), which provides access to networks based on the Global System for Mobile Communications (GSM) telecommunications standard. EV-DO (Evolution Data Optimized), which provides access to networks based on the code division multiple access (CDMA) telecommunications standard. LTE (Long Term Evolution), which provides access to networks supporting LTE technology. You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label on the bottom of the keyboard or the edge of the tablet. Some mobile network operators require the use of a SIM. A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer. For information about inserting and removing the SIM, see Inserting and removing a SIM on page 23 in this chapter. For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. 22 Chapter 3 Connecting to a network ENWW Inserting and removing a SIM Turn off the computer by using the Shut down command. CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM. To insert a SIM, follow these steps:
1. 2. On select models, close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. NOTE: The SIM in your computer may look slightly different from the illustration in this section. 6. Reconnect external power. 7. Reconnect external devices. 8. To remove a SIM, press in on the SIM, and then remove it from the slot. Turn on the computer. Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA) Phones (cellular, cordless, smart phone) Imaging devices (printer, camera) ENWW Connecting to a wireless network 23 Audio devices (headset, speakers) Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. External keyboard Using the Wireless Dock (WiDock) The WiDock connects the computer to other wireless devices, such as keyboards and displays, located within 0.6 m to 1.2 m (2 ft to 4 ft) of the WiDock. NOTE: The WiDock and the device it is connecting to must be aligned. Do not place the WiDock behind any other device that might block its signal. For more information about using the WiDock, see the Wireless Dock User Guide. Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. 24 Chapter 3 Connecting to a network ENWW Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable. To connect the network cable, follow these steps:
1. 2. Plug the network cable into the network jack (1) on the computer. Plug the other end of the network cable into a network wall jack (2) or router. If the network cable contains noise suppression circuitry (3), which prevents NOTE:
interference from TV and radio reception, orient the circuitry end of the cable toward the computer. ENWW Connecting to a wired network 25 4 Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures, the digitizer pen (select models only), or the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on the touch screen. Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks. Using pointing devices NOTE:
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. In addition to the pointing devices included with your computer, you can use an external Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. You can also view demonstrations of TouchPad gestures. To access Mouse Properties:
From the Start screen, type mouse, click Settings, and then select Mouse. Using the TouchPad and gestures The TouchPad allows you to navigate the computer screen and control the pointer by using simple finger movements. TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. 26 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices ENWW Tapping To make an on-screen selection, use the Tap function on the TouchPad. Tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. ENWW Using pointing devices 27 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. 28 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices ENWW 2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. Place two fingers on the TouchPad zone and press to open the options menu for the selected object. Rotating (select models only) Rotating allows you to turn items such as photos. Anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 oclock to 3 oclock. To reverse the rotation, move your forefinger from 3 oclock to 12 oclock. NOTE: Rotating is intended for specific apps where you can manipulate an object or image. It may not be functional for all apps. ENWW Using pointing devices 29 Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. 30 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices ENWW Edge swipes (select models only) Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. Swipe your finger gently from the right edge to reveal the charms. ENWW Using pointing devices 31 Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps. Swipe from the left edge of the TouchPad to switch between apps. Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app is open, the top-edge gesture varies depending on the app. Gently swipe your finger from the top edge to reveal the app command options. 32 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices ENWW Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. Setting touch screen preferences Mode Steps 1. 2. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. Type control panel, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow the on-screen instructions. 1. On the Start screen, type control panel, and then select Control Panel. 2. Select Hardware and Sound, select Pen and Touch, and then follow the on-screen instructions. These preferences are specific to the touch screen and the computer. Using the digitizer pen (select models only) You can write with the pen in pen-specific programs, in all Microsoft Office programs, and in many other Windows programs and utilities. The information you write on the screen with the pen can be filed, searched, and shared among the programs. Identifying the pen components The pen interacts with the computer whenever the tip (1) of the pen is pressed against the screen. The pen button (2) functions like the right button on an external mouse. ENWW Using touch screen gestures 33 Holding the pen Hold the pen as if you were writing with a standard pen or pencil. Storing the pen To store the pen when you are not using it, insert the pen, tip first, into the pen holder on the computer. NOTE: When you insert the pen in the pen holder, be sure that the end of the pen fits properly in the pen holder. Using the keyboard The keyboard and mouse allow you to type select items, scroll and to perform the same functions as using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. on the keyboard allows you to quickly return to the Start screen from TIP: The Windows key an open app or the Windows desktop. Pressing the Windows key again will return you to the previous screen. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. Using Windows shortcut keys Windows provides shortcuts so that you can perform actions quickly. Press the Windows key alone or in combination with a specific key to perform a designated action. Identifying the hot keys A hot key is a combination of the fn key and either the esc key , or one of the function keys. To use a hot key:
Briefly press the fn key, and then briefly press the second key of the hot key combination. Using keypads The computer includes an embedded numeric keypad, and it also supports an optional external numeric keypad, or an optional external keyboard that includes a numeric keypad. For more details about the embedded numeric keypad, see Keys on page 12. Using the embedded numeric keypad Turning the embedded numeric keypad on and off Press fn+num lock to turn on the embedded numeric keypad. Press fn+num lock again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer. 34 Chapter 4 Navigating using the keyboard, touch gestures and pointing devices ENWW Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions:
To use the navigational function of a keypad key while the keypad is off, press and hold the fn key while pressing the keypad key. To use the standard function of a keypad key while the keypad is on:
Press and hold the fn key to type in lowercase. Press and hold fn+shift to type in uppercase. Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example:
When num lock is on, most keypad keys type numbers. When num lock is off, most keypad keys function like the arrow, page up, or page down keys. When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off. To turn num lock on or off on an external keypad as you work:
Press the num lk key on the external keypad, not on the computer. ENWW Using the keyboard 35 5 Multimedia Your computer may include the following:
Integrated speaker(s) Integrated microphone(s) Integrated webcam Preinstalled multimedia software Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file:
Media buttons Media hot keys (specific keys pressed in combination with the fn key) Media keys Audio On your computer, or on select models using an external optical drive, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones. Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out jack) on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. Before connecting audio devices, be sure to adjust the volume. 36 Chapter 5 Multimedia ENWW Adjusting the volume Depending on your computer model, you can adjust the volume using the following:
Volume buttons Volume hot keys (specific keys pressed in combination with the fn key) Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: Volume can also be controlled through the operating system and some programs. NOTE: See Getting to know your computer on page 4 for information on what type of volume controls your computer has. Connecting headphones and microphones You can connect wired headphones or headsets to the audio-out (headphone)/audio-in (microphone) jack on your computer. Many headsets with integrated microphones are commercially available. To connect wireless headphones or headsets to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Checking audio functions on the computer NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To check the audio functions on your computer, follow these steps:
1. 2. 3. When the Sound window opens, select the Sounds tab. Under Program Events, select any From the Start screen, type control panel, and then select Control Panel. Select Hardware and Sound, and then select Sound. sound event, such as a beep or alarm and then click Test. You should hear sound through the speakers or through connected headphones. From the Start screen, type sound, and then select Sound Recorder. To check the recording functions on your computer, follow these steps:
1. 2. Click Start Recording and speak into the microphone. 3. 4. Open a multimedia program and play the recording. Save the file to your desktop. ENWW Audio 37 To confirm or change the audio settings on your computer:
1. 2. From the Start screen, type control panel, and then select Control Panel. Select Hardware and Sound, and then select Sound. Webcam (select models only) Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording. The webcam software enables you to experiment with the following features:
Capturing and sharing video Streaming video with instant message software Taking still photos Video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. Your computer may have an high-definition multimedia interface
(HDMI) port, which allows you to connect a high-definition monitor or TV. Your computer may have one or more of the following external video ports:
VGA HDMI (High Definition Multimedia Interface) DisplayPort Thunderbolt IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. NOTE: See Getting to know your computer on page 4 for information about your computer's video ports. 38 Chapter 5 Multimedia ENWW DisplayPort (select models only) The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort cable (purchased separately). NOTE: One DisplayPort device can be connected to the DisplayPort port on the computer. The information displayed on the computer screen can be simultaneously displayed on the DisplayPort device. To connect a video or audio device to the DisplayPort:
1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer. 2. Connect the other end of the cable to the digital display device. 3. Press fn+f4 to alternate the computer screen image between 4 display states:
PC screen only: View the screen image on the computer only. Duplicate: View the screen image simultaneously on both the computer and the external device. Extend: View the screen image extended across both the computer and the external device. Second screen only: View the screen image on the external device only. Each time you press fn+f4, the display state changes. NOTE: For best results, especially if you choose the Extend option, adjust the screen resolution of the external device, as follows. From the Start screen, type control panel, and then select Control Panel. Select Appearance and Personalization. Under Display, select Adjust screen resolution. NOTE: To remove the device cable, press down on the connector release button to disconnect it on the computer. ENWW Video 39 Connecting wired displays using MultiStream Transport MultiStream Transport (MST) provides multiple display support from a single connector, the DisplayPort (DP), on your computer. NOTE: With an Intel graphics controller, you can connect up to 3 display devices. To set up multiple displays, follow these steps:
1. Connect an external hub (purchased separately) to the DisplayPort on your computer, using a DP-to-DP cable (purchased separately). Be sure that the hub power adapter is connected to AC power. 2. Connect your external display devices to the VGA ports or DisplayPorts on the hub. NOTE: Your computer supports some HDMI monitors or TVs with 4096x2160 resolution with a DP to HDMI Type 2 adapter (purchased separately). 3. Multiple display choices include Duplicate, which mirrors your computer screen on all enabled displays, or Extend, which extends the screen image across all enabled displays. NOTE: Be sure that each external device is connected to the correct port on the hub. For more information, from the Start screen, type screen resolution, or press fn+f4, and then follow the on-screen instructions. Discovering and connecting to Miracast-compatible wireless displays (select models only) To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast:
Point to the upper-right or lower-right corner of the Start screen to display the charms, click Devices, click Project, and then follow the on-screen instructions. or On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen instructions. 40 Chapter 5 Multimedia ENWW 6 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types of power controls. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions:
When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a Universal Serial Bus (USB) port When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button, the recommended procedure is to use the Windows shutdown command:
If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or NOTE:
Hibernation before shutdown is possible by briefly pressing the power button. 1. 2. 3. Click Settings, click the Power icon, and then click Shut down. Save your work and close all open programs. From the Start screen, point to the upper-right or lower-right corner of the screen. or Right-click the Start button in the lower-left corner of the screen, select Shut down or signout, and then select Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the following emergency procedures in the sequence provided:
Press ctrl+alt+delete. Click the Power icon, and then click Shut Down. Press and hold the power button for at least 14 seconds. Disconnect the computer from external power. On models with a user-replaceable battery, remove the battery. ENWW Shutting down (turning off) the computer 41 Setting power options Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a disc or an external memory card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state. Intel Rapid Start Technology (select models only) For select models, the Intel Rapid Start Technology (RST) feature is enabled by default. Rapid Start Technology allows your computer to resume quickly from inactivity. Rapid Start Technology manages your power-saving options as follows:
SleepRapid Start Technology allows you to select the Sleep state. To exit from Sleep, press any key, activate the TouchPad, or press the power button briefly. HibernationRapid Start Technology initiates Hibernation after a period of inactivity while in the Sleep state when running on battery power or on external power or when the battery reaches a critical level. After Hibernation is initiated, press the power button to resume your work. NOTE: Rapid Start Technology can be disabled in Setup Utility (BIOS). If you want to be able to initiate the Hibernation state, you must enable user-initiated Hibernation using Power Options. See Enabling and exiting user-initiated Hibernation on page 43. Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways:
Briefly press the power button. From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, click Settings, click the Power icon, and then click Sleep. To exit Sleep, briefly press the power button. When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE:
password before the computer will return to the screen. If you have set a password to be required on wakeup, you must enter your Windows 42 Chapter 6 Power management ENWW Enabling and exiting user-initiated Hibernation From the Start screen, type power options, and then select Power Options. In the left pane, click Choose what the power button does. You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options:
1. 2. 3. Click Change Settings that are currently unavailable. 4. 5. Click Save changes. To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to the screen where you stopped working. In the When I press the power button area, select Hibernate. NOTE:
password before your work will return to the screen. If you have set a password to be required on wakeup, you must enter your Windows Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. To reveal the percentage of remaining battery charge and the current power plan, on the Windows desktop, point over the power meter icon. To use Power Options, or to change the power plan, click the power meter icon and select an item from the list. From the Start screen, you can also type power options, and then select Power Options. Different power meter icons indicate whether the computer is running on battery or external power. The icon also reveals a message if the battery has reached a low or critical battery level. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:
From the Start screen, type power options, and then select Power Options. 1. 2. In the left pane, click Require a password on wakeup. 3. Click Change Settings that are currently unavailable. 4. Click Require a password (recommended). If you need to create a user account password or change your current user account NOTE:
password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. ENWW Setting power options 43 Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC power. Computer battery life varies, depending on power management settings, running programs, display brightness, external devices connected to the computer, and other factors. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. If the computer contains a charged battery and is running on external AC power, the computer automatically switches to battery power if the AC adapter is disconnected on the computer or an AC power loss occurs. NOTE: When you disconnect AC power, the display brightness is automatically decreased to save battery life. Select computer models can switch between graphic modes to increase battery life. Factory-sealed battery (select models only) To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support. The battery(ies) in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Finding additional battery information HP Support Assistant provides the tools and information about the battery. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Battery Check tool to test battery performance Information on calibration, power management, and proper care and storage to maximize battery life Information on battery types, specifications, life cycles, and capacity To access battery information:
To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. 44 Chapter 6 Power management ENWW Using Battery Check HP Support Assistant provides information on the status of the battery installed in the computer. To run Battery Check:
1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly. 2. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination. Displaying the remaining battery charge Move the pointer over the power meter icon on the Windows desktop in the notification area, at the far right of the taskbar. Maximizing battery discharge time Battery discharge time varies depending on features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time:
Lower the brightness on the display. Remove the battery on the computer when it is not being used or charged, if the computer contains a user-replaceable battery. Store the user-replaceable battery in a cool, dry location. Select the Power saver setting in Power Options. Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options. Preferences set using Power Options do not affect lights. From the Start screen, type power, select Settings, and then select Power Options. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
or The power meter icon in the notification area shows a low or critical battery notification. The battery light (select models only) indicates a low or critical battery level. NOTE: For additional information about the power meter, see Using the power meter and power settings on page 43. If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information. ENWW Setting power options 45 Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following devices:
AC adapter Optional docking or expansion device Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available, save your work and shut down the computer. Conserving battery power From the Start screen, type power, select Settings, and then select Power Options. Select low power-use settings through Power Options. Turn off wireless and LAN connections and exit modem applications when you are not using them. Disconnect unused external devices that are not plugged into an external power source. Stop, disable, or remove any external memory cards that you are not using. Decrease screen brightness. Before you leave your work, initiate Sleep, or shut down the computer. Using external AC power WARNING! Do not charge the computer battery while you are onboard aircraft. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in the computer box. External AC power is supplied through an approved AC adapter or an optional docking or expansion device. Connect the computer to external AC power under any of the following conditions:
When charging or calibrating a battery When installing or modifying system software When writing information to a CD, a DVD, or a BD (select models only) When running Disk Defragmenter When performing a backup or recovery When you connect the computer to external AC power, the following events occur:
The battery begins to charge. If the computer is turned on, the power meter icon in the notification area changes appearance. 46 Chapter 6 Power management ENWW When you disconnect external AC power, the following events occur:
The computer switches to battery power. The display brightness is automatically decreased to save battery life. Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:
The computer does not turn on. The display does not turn on. The power lights are off. To test the AC adapter:
NOTE: The following instructions apply to computers with user-replaceable batteries. Shut down the computer. 1. 2. Remove the battery on the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. If the power lights turn on, the AC adapter is working properly. If the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information on obtaining a replacement AC power adapter. ENWW Setting power options 47 7 External cards and devices Using memory card readers (select models only) Optional memory cards provide secure data storage and convenient data sharing. These cards are often used with digital mediaequipped cameras and PDAs as well as with other computers. To determine the memory card formats that are supported on your computer, see Getting to know your computer on page 4. Inserting a memory card CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to insert a memory card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the memory card reader, and then press in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. 48 Chapter 7 External cards and devices ENWW Removing a memory card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the memory card. 1. 2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right Save your information and close all programs associated with the memory card. of the taskbar. Then follow the on-screen instructions. Press in on the card (1), and then remove it from the slot (2). 3. NOTE:
If the card does not eject, pull the card out of the slot. ENWW Using memory card readers (select models only) 49 Using smart cards (select models only) NOTE: The term smart card is used throughout this chapter to mean both smart cards and Java Cards. A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor. Like personal computers, smart cards have an operating system to manage input and output, and they include security features to protect against tampering. Industry-standard smart cards are used with the smart card reader (select models only). A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. 2. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card Grasp the edge of the smart card, and then pull it out of the smart card reader. 50 Chapter 7 External cards and devices ENWW Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, see the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturers website. The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer may also have a USB charging port that provides power to an external device. An optional docking device or USB hub provides additional USB ports that can be used with the computer. Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. Connect the USB cable for the device to the USB port. NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device has been detected. NOTE: The first time you connect a USB device, a message in the notification area lets you know that the device is recognized by the computer. Removing a USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove the USB device. CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device. 1. To remove a USB device, save your information and close all programs associated with the device. 2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. ENWW Using a USB device 51 Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. To connect an external device to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2. 3. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. Turn on the device. Using optional external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port to the computer. NOTE: HP external USB optical drives should be connected to the powered USB port to the computer. USB drives include the following types:
1.44-megabyte diskette drive Hard drive module External optical drive (CD, DVD, and Blu-ray) MultiBay device 52 Chapter 7 External cards and devices ENWW 8 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions:
Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching a grounded surface. Do not touch the connector pins on a removable drive or on the computer. Handle a drive carefully; do not drop a drive or place items on it. Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off, in the Sleep state, turn the computer on, and then shut it down through the operating system. Do not use excessive force when inserting a drive into a drive bay. Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. Avoid exposing a drive to temperature or humidity extremes. Avoid exposing a drive to liquids. Do not spray the drive with cleaning products. Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive. If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package FRAGILE. Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ENWW Handling drives 53 Using hard drives Intel Smart Response Technology (select models only) Intel Smart Response Technology (SRT) is an Intel Rapid Storage Technology (RST) caching feature that significantly enhances computer system performance. SRT allows computers with an SSD mSATA module to be used as cache memory between the system memory and hard disk drive. This provides the advantage of having a hard disk drive (or a RAID volume) for maximum storage capacity while simultaneously delivering SSD enhanced system performance experience. If you add or upgrade a hard drive and intend to set a RAID volume, you must temporarily disable SRT, set the RAID volume, and then enable SRT. To temporarily disable SRT:
1. Select Start > All Programs > Intel > Intel Rapid Storage Technology. 2. Click the Acceleration link, and then click the Disable Acceleration link. 3. Wait for the Acceleration Mode to complete. 4. Click the Reset to Available link. IMPORTANT: You must temporarily disable SRT when changing RAID modes. Make the change and then re-enable SRT. Failure to temporarily disable this feature will prevent you from creating or changing RAID volumes. NOTE: HP does not support SRT with self-encrypting drives (SEDs). Improving hard drive performance Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup:
1. 2. From the Start screen, type disk, and then select Uninstall apps to free up disk space. Follow the on-screen instructions. 54 Chapter 8 Drives ENWW 9 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Before you send your computer for service, back up and delete confidential files, and remove all password settings. NOTE: Some features listed in this chapter may not be available on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to http://www.hp.com. Computer risk Unauthorized use of the computer Security feature HP Client Security, in combination with a password, smart card, contactless card, registered fingerprints, or other authentication credential Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup*
Unauthorized access to the contents of a hard drive Unauthorized startup from an optional external optical drive
(select models only), optional external hard drive (select models only), or internal network adapter DriveLock password or Automatic DriveLock password in Computer Setup*
Boot options feature in Computer Setup*
Unauthorized access to a Windows user account Windows user password Unauthorized access to data HP Drive Encryption software Windows Defender Unauthorized access to Computer Setup settings and other system identification information BIOS administrator password in Computer Setup*
Unauthorized removal of the computer Security cable slot (used with an optional security cable)
*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. ENWW Protecting the computer 55 Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled on the computer. BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. Automatic DriveLock passwords are enabled in Computer Setup. Windows passwords are set only in the Windows operating system. If HP SpareKey has been set up previously, and if you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used. You can use the same password for a Computer Setup feature and for a Windows security feature. You can also use the same password for more than one Computer Setup feature. Use the following tips for creating and saving passwords:
When creating passwords, follow requirements set by the program. Do not use the same password for multiple applications or websites, and do not reuse your Windows password for any other application or website. Use HP Client Security's Password Manager to store your user names and passwords for all of your websites and applications. You can securely read them in the future if they cannot be remembered. Do not store passwords in a file on the computer. The following tables list commonly used Windows and BIOS administrator passwords and describe their functions. Setting passwords in Windows Password Administrator password*
Function Protects access to a Windows administrator-level account. NOTE: Setting the Windows Administrator password does not set the BIOS Administrator password. User password*
Protects access to a Windows user account.
*For information about setting a Windows administrator password or a Windows user password from the Start screen, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. 56 Chapter 9 Security ENWW Setting passwords in Computer Setup Password Function BIOS administrator password*
Protects access to Computer Setup. DriveLock master password*
DriveLock user password*
If features have been enabled to prevent removing NOTE:
the BIOS administrator password, you may not be able to remove it until those features have been disabled. Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protection. This password is set under DriveLock Passwords during the enable process. NOTE: A BIOS Administrator password must be set before you can set a DriveLock password. Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. NOTE: A BIOS Administrator password must be set before you can set a DriveLock password.
*For details about each of these passwords, see the following topics. Managing a BIOS administrator password To set, change, or delete this password, follow these steps:
Setting a new BIOS administrator password 1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or the touch screen to select Security > Setup BIOS Administrator Password, and then press enter. 4. When prompted, type a password. 5. When prompted, type the new password again to confirm. 6. To save your changes and exit Computer Setup, click the Save icon and then follow the on-
screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. Changing a BIOS administrator password 1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. ENWW Using passwords 57 3. Use a pointing device, arrow keys, or the touch screen to select Security > Change Password, and then press enter. 4. When prompted, type your current password. 5. When prompted, type your new password again to confirm. 6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. Deleting a BIOS administrator password 1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or the touch screen to select Security > Change Password, and then press enter. 4. When prompted, type your current password. 5. When prompted for the new password, leave the field empty, and then press enter. 6. Read the warning. To continue, select YES. 7. When prompted to type your new password again, leave the field empty, and then follow the on-
8. screen instructions. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Managing a Computer Setup DriveLock password CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable, record the DriveLock user password and the DriveLock master password in a safe place away from your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and can no longer be used. DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords. 58 Chapter 9 Security ENWW NOTE: A BIOS Administrator password must be set before you can access the DriveLock features. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup. Note the following considerations about using DriveLock protection:
After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by entering either the user password or the master password. The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be either a system administrator or the day-to-day user. The user password and the master password can be identical. You can delete a user password or master password only by removing DriveLock protection from the drive. DriveLock protection can be removed from the drive only with the master password. Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or the touch screen to select Security > Hard Drive Tools >
DriveLock, and then follow the on-screen instructions. 4. Click Set DriveLock Password (global). 5. 6. Use a pointing device, arrow keys, or the touch screen to select the hard drive you want to Enter the BIOS Administrator password, and then follow the on-screen instructions. protect, and then follow the on-screen instructions. 7. Read the warning. To continue, select YES. 8. When prompted, type a master password, and then follow the on-screen instructions. 9. When prompted, type the master password again to confirm, and then follow the on-screen instructions. 10. When prompted, type a user password, and then follow the on-screen instructions. 11. When prompted, type the user password again to confirm, and then follow the on-screen instructions. 12. To confirm DriveLock protection on the drive you have selected, type DriveLock in the confirmation field, and then follow the on-screen instructions. NOTE: The DriveLock confirmation is case sensitive. 13. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. ENWW Using passwords 59 Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then follow the on-screen instructions. After 2 incorrect attempts to enter the password, you must shut down the computer and try again. Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or the touch screen to select Security > Hard Drive Tools >
DriveLock, and then follow the on-screen instructions. Enter the BIOS Administrator password, and then follow the on-screen instructions. 4. 5. Use a pointing device, arrow keys, or the touch screen to select Set DriveLock Password, and then follow the on-screen instructions. 6. Use a pointing device, arrow keys, or the touch screen to select an internal hard drive, and then follow the on-screen instructions. 7. Use a pointing device, arrow keys, or the touch screen to select Change Password. 8. When prompted, type your current password, and then follow the on-screen instructions. 9. When prompted, type a new password, and then follow the on-screen instructions. 10. When prompted, type the new password again to confirm, and then follow the on-screen instructions. 11. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or the touch screen to select Security > Hard Drive Tools >
DriveLock, and then follow the on-screen instructions. Enter the BIOS Administrator password, and then follow the on-screen instructions. 4. 60 Chapter 9 Security ENWW 5. Use a pointing device, arrow keys, or the touch screen to select Set DriveLock Password, and then follow the on-screen instructions. 6. Use a pointing device, arrow keys, or the touch screen to select an internal hard drive, and then follow the on-screen instructions. 7. Use a pointing device, arrow keys, or the touch screen to select Disable protection. 8. 9. Type your master password, and then follow the on-screen instructions. To save your changes and exit Computer Setup, click the Save icon and then follow the on-
screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. Using Computer Setup Automatic DriveLock In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic DriveLock password is enabled, a random user password and a DriveLock master password will be created for you. When any user passes the password credential, the same random user and DriveLock master password will be used to unlock the drive. NOTE: A BIOS Administrator password must be set before you can access the Automatic DriveLock features. Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or the touch screen to select Security > Hard Drive Tools >
Automatic DriveLock, and then follow the on-screen instructions. Enter the BIOS Administrator password, and then follow the on-screen instructions. 4. 5. Use a pointing device, arrow keys, or the touch screen to select an internal hard drive, and then follow the on-screen instructions. 6. Read the warning. To continue, select YES. 7. To save your changes and exit Computer Setup, click the Save icon and then follow the on-
screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. ENWW Using passwords 61 Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or the touch screen to select Security > Hard Drive Tools >
Automatic DriveLock, and then follow the on-screen instructions. Enter the BIOS Administrator password, and then follow the on-screen instructions. 4. 5. Use a pointing device, arrow keys, or the touch screen to select an internal hard drive, and then follow the on-screen instructions. 6. Use a pointing device, arrow keys, or the touch screen to select Disable protection. 7. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. 62 Chapter 9 Security ENWW Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer. For more information about computer viruses, access HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program you install on your computer and/or network, or it can be a solution made up of both hardware and software. There are two types of firewalls to consider:
Host-based firewallsSoftware that protects only the computer it is installed on. Network-based firewallsInstalled between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Your computer or networking equipment may already have a firewall installed. If not, firewall software solutions are available. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall. Installing critical security updates CAUTION: Microsoft sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. You can choose whether updates are installed automatically. To change the settings, from the Start screen, type control panel, and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions. ENWW Using antivirus software 63 Using HP Client Security HP Client Security software is preinstalled on computer models. This software can be accessed through the HP Client Security tile on the Start screen, the HP Client Security icon in the notification area at the far right of the taskbar, or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, see the HP Client Security software Help. Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must enroll your fingerprints in the HP Client Security's Credential Manager. Refer to the HP Client Security software Help. After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications. Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer:
Near the bottom of the TouchPad On the right side of the keyboard On the upper-right side of the display On the left side of the display Depending on your computer model, the reader may be oriented horizontally or vertically. Both orientations require that you swipe your finger perpendicular to the metallic sensor. 64 Chapter 9 Security ENWW 10 Maintenance Cleaning your computer Use the following products to safely clean your computer:
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands). Alcohol-free glass-cleaning fluid Water with mild soap solution Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product. Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches. Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry before closing the display. Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. ENWW Cleaning your computer 65 Cleaning the TouchPad, keyboard, or mouse WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys. To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs, and then download and unpack them. SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information. SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPaqs are available for download. SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If updates are found, they are downloaded and applied automatically. SoftPaq Download Manager is available on the HP website. To use SoftPaq Download Manager to download SoftPaqs, you must first download and install the program. Go to http://www.hp.com/go/
sdm, and follow the instructions to download and install SoftPaq Download Manager. To download SoftPaqs:
From the Start screen, type s. In the search box, type softpaq, and then select HP SoftPaq Download Manager. Follow the instructions to download SoftPaqs. NOTE:
If prompted by User Account Control, click Yes. 66 Chapter 10 Maintenance ENWW 11 Backup and recovery To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer. From the Start screen, type restore, click Settings, and then select from the list of displayed options. NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, see Windows Help and Support. Backing up your information Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. For more information on the Windows backup features, see Windows Help and Support. Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files:
Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly. f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory. NOTE:
If you are unable to boot (start up) your computer and you cannot use the system repair media you previously created (select models only), you must purchase Windows operating system media to reboot the computer and repair the operating system. For additional information, see Using Windows operating system media (purchased separately) on page 69. ENWW Backing up your information 67 Using the Windows recovery tools To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders. To recover your information using Automatic Repair, follow these steps:
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1. 2. If possible, back up all personal files. If possible, check for the presence of the Recovery Image partition and the Windows partition. From the Start screen, type file, and then click File Explorer. or From the Start screen, type pc, and then select This PC. NOTE:
recover your operating system and programs using the Windows operating system DVD and the Driver Recovery media (both purchased separately). For additional information, see Using Windows operating system media (purchased separately) on page 69. If the Windows partition and the Recovery Image partition are listed, restart the computer by pressing and holding the shift key while clicking Restart. Select Troubleshoot, then select Advanced Options, and then select Startup Repair. Follow the on-screen instructions. If the Windows partition and the Recovery Image partition are not listed, you must 3. 4. 5. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Windows Help and Support. 68 Chapter 11 Backup and recovery ENWW Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11:
1. 2. If possible, back up all personal files. If possible, check for the presence of the Recovery Image partition: From the Start screen, type pc, and then select This PC. NOTE:
and programs using the Windows operating system media and the Driver Recovery media (both purchased separately). For additional information, see Using Windows operating system media
(purchased separately) on page 69. If the Recovery Image partition is listed, restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f11 while the Press <F11> for recovery message is displayed on the screen. Follow the on-screen instructions. If the Recovery Image partition is not listed, you must recover your operating system 3. 4. 5. Using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. CAUTION: Using a Windows operating system media completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities. To initiate a full install of the operating system using a Windows operating system DVD:
NOTE: This process takes several minutes. If possible, back up all personal files. Insert the Windows operating system DVD into the optical drive, and then restart the computer. 1. 2. 3. When prompted, press any keyboard key. 4. After the installation is completed:
1. 2. Follow the on-screen instructions. Eject the Windows operating system media and then insert the Driver Recovery media. Install the Hardware Enabling Drivers first, and then install Recommended Applications. ENWW Performing a system recovery 69 Using Windows Refresh or Windows Reset When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see Windows Help and Support. Using HP Software Setup From the Start screen, type HP Software Setup. HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. 1. 2. Open HP Software Setup. 3. Follow the on-screen directions to reinstall drivers or select software. 70 Chapter 11 Backup and recovery ENWW 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. Starting Computer Setup NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. Navigating and selecting in Computer Setup To navigate and select in Computer Setup, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. 2. NOTE: You can use either a pointing device (TouchPad or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press or tap f10 to enter Computer Setup. To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, use a pointing device to click the item, or tap a menu or menu item on the touch screen. To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard. To close open dialog boxes and return to the main Computer Setup screen, tap esc, and then follow the on-screen instructions. To exit Computer Setup menus, choose one of the following methods:
To exit Computer Setup menus without saving your changes:
ENWW Using Computer Setup 71 Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main > Ignore Changes and Exit, and then follow the on-screen instructions. To save your changes and exit Computer Setup menus:
Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. Select Main > Restore Defaults. Follow the on-screen instructions. To save your changes and exit, click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. 2. 3. 4. 5. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 72 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn+esc (if you are already in Windows) or by using Computer Setup. 1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. Select Main > System Information. To exit Computer Setup without saving your changes, click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Select Main > Ignore Changes and Exit, and then follow the on-screen instructions. 2. 3. 4. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. 4. From the Start screen, type support, and then select the HP Support Assistant app. Follow the on-screen instructions. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. Follow the on-screen instructions to download your selection to the hard drive. If the update is more recent than your BIOS, make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. b. ENWW Using Computer Setup 73 NOTE:
installing any software updates, especially system BIOS updates. If you connect your computer to a network, consult the network administrator before From the Start screen, type file, and then select File Explorer. BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps:
1. 2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Synchronizing the tablet and keyboard When you attach the tablet to the keyboard and restart the computer, the BIOS checks to see if the Embedded Controller firmware on the keyboard needs to be synchronized, and will start the synchronization. If the synchronization is interrupted, a notification screen displays for 10 seconds before the tablet restarts and attempts to synchronize again. NOTE: The Embedded Controller firmware will only synchronize if the tablet or keyboard battery is more than 50% charged, or if your tablet is connected to AC power. Using MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly. NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot order. You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press esc or the volume down button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen, and then press or tap f9. Selecting f9 displays a menu that shows the current boot devices and allows you to select a boot device. Or, you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts. 74 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW Choosing MultiBoot preferences You can use MultiBoot in the following ways:
To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. To dynamically choose the boot device, by pressing esc or the volume down button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen, and then pressing or tapping f9 to enter the Boot Device Options menu. To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device each time the computer is turned on or restarted. Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume button while the Hold the Volume Down button to enter the BIOS Startup Menu message is displayed at the bottom of the screen. Press or tap f10 to enter Computer Setup. 2. 3. Delect one of the following options, and then follow the on-screen instructions:
Advanced > Boot Options > UEFI Boot Order > UEFI Hybrid Advanced > Boot Options > UEFI Boot Order > UEFI Native Boot mode Advanced > Boot Options > Legacy Boot Order > Legacy Boot Mode Press enter. To move the device up in the boot order, use a pointing device or touch screen to click the up arrow, or press the + key. or To move the device down in the boot order, use a pointing device or touch screen to click the down arrow, or press the - key. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. 4. 5. ENWW Using MultiBoot 75 Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps:
1. Open the Select Boot Device menu by turning on or restarting the computer, and then quickly press the esc key or hold down the volume down button while the Hold the Volume Down button to enter the BIOS Startup Menu is displayed at the bottom of the screen. The Startup menu is displayed. Press or tap f9. 2. 3. Use a pointing device, arrow keys, or touch screen to select a boot device, and then follow the on-screen instructions. Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps:
1. Turn on or restart the computer, and then press esc or hold down the volume down button while the Hold the Volume Down button to enter the BIOS Startup Menu is displayed at the bottom of the screen. The Startup menu is displayed. Press or tap f10 to enter Computer Setup. 2. 3. Use a pointing device, arrow keys, or touch screen to select Advanced > Boot Options >
MultiBoot Express Boot Popup Delay (Sec), and then follow the on-screen instructions. In the MultiBoot Express Popup Delay (Sec) field, enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting. (When 0 is selected, the Express Boot startup location menu is not displayed.) To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. or Select Main > Save Changes and Exit, and then follow the on-screen instructions. 4. 5. Your changes go into effect when the computer restarts. Entering MultiBoot Express preferences When the Express Boot menu is displayed during startup, you have the following choices:
To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter. To prevent the computer from defaulting to the current MultiBoot setting, press any key before the allotted time expires. The computer will not start until you select a boot device and press enter. To allow the computer to start according to the current MultiBoot settings, wait for the allotted time to expire. 76 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI:
1. Turn on or restart the computer, quickly press esc, or hold down the volume down button while the Hold the Volume Down button to enter the BIOS Startup Menu is displayed at the bottom of the screen. The Startup menu is displayed. Press or tap f2. The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive 2. NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 77. b. Hard drive c. BIOS 3. When the diagnostic tool opens, use the keyboard arrow keys or the touch screen to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE:
If you need to stop a diagnostic test, press esc or tap anywhere on the touch screen. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English NOTE:
only. There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pageProvides downloads for a specific product for earlier and later versions 1. Go to http://www.hp.com. 2. 3. Point to Support, located at the top of the page, and then click Download Drivers. In the text box, enter the product name, and then click Go. or Click Find Now to let HP automatically detect your product. Select your computer model, and then select your operating system. In the Diagnostic section, click HP UEFI Support Environment. or Click Download, and then select Run. 4. 5. ENWW Using HP PC Hardware Diagnostics (UEFI) 77 13 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can:
Chat online with an HP technician. NOTE: When support chat is not available in a particular language, it is available in English. Find support telephone numbers. Locate an HP service center. 78 Chapter 13 Support ENWW Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer:
IMPORTANT: All labels described in this section will be located on the bottom of the keyboard base. Service labelProvides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. Component
(1)
(2)
(3) Serial number Product number Warranty period Microsoft Certificate of Authenticity label (select models only prior to Windows 8)Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed. NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP-
approved recovery methods. Regulatory label(s)Provide(s) regulatory information about the computer. Wireless certification label(s)Provide(s) information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. ENWW Labels 79 14 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100240 V, 5060 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Input Power Operating voltage and current Rating 19.5 V dc @ 2.31 A 45 W 19.5 V dc @ 3.33 A 65 W 19.5 V dc @ 4.62 A 90 W 19.5 V dc @ 10.25 A Slim 200 W 19.5 V dc @ 11.79 A Slim 230 W NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE: The computer operating voltage and current can be found on the system regulatory label. Operating environment Factor Temperature Metric U.S. Operating (writing to optical disc) 5C to 35C Nonoperating
-20C to 60C Relative humidity (noncondensing) Operating Nonoperating 10% to 90%
5% to 95%
41F to 95F
-4F to 140F 10% to 90%
5% to 95%
Maximum altitude (unpressurized) Operating Nonoperating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft 80 Chapter 14 Specifications ENWW A Traveling with the computer For best results, follow these traveling and shipping tips:
Prepare the computer for traveling or shipping:
Back up your information. Remove all discs and all external media cards, such as memory cards. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, remove the media from a drive before removing the drive from a drive bay and before shipping, storing, or traveling with a drive. Turn off and then disconnect all external devices. Shut down the computer. Take along a backup of your information. Keep the backup separate on the computer. When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your bags. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. In-flight computer use is at the discretion of the airline. If you plan to use the computer during a flight, check with the airline in advance. If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. If you are shipping the computer or a drive, use suitable protective packaging and label the package FRAGILE. If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. If you are traveling internationally, follow these suggestions:
Check the computer-related customs regulations for each country or region on your itinerary. Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. ENWW 81 B Troubleshooting Troubleshooting resources Access website links and additional information about the computer through HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection. Contact HP support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Choose from the following types of support:
Chat online with an HP technician. NOTE: When chat is not available in a particular language, it is available in English. Find HP support worldwide telephone numbers. Locate an HP service center. Resolving issues The following sections describe several common issues and solutions. The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you determine why the computer does not start up:
If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power. NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. If the computer is plugged into an external power source other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be sure that the power cord and AC adapter connections are secure. 82 Appendix B Troubleshooting ENWW The computer screen is blank If the screen is blank but you have not turned off the computer, one or more of these settings may be the cause:
The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep is an energy-saving feature that turns off the display. Sleep can be initiated by the system while the computer is on but is not in use, or when the computer has reached a low battery level. To change these and other power settings, right-click the Battery icon on the Windows desktop in the notification area, at the far right of the taskbar, and then click Preferences. The computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4. On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external displays, and simultaneous display on all devices. Software is functioning abnormally If the software is unresponsive or responds abnormally, restart the computer by pointing to the right side of the screen. When the charms display, click Settings. Click the Power icon, and then click Shut down. If you cannot restart the computer using this procedure, see the next section, The computer is on but not responding on page 83. The computer is on but not responding If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:
CAUTION: Emergency shutdown procedures result in the loss of unsaved information. Press and hold the power button for at least 14 seconds. Disconnect the computer from external power and remove the battery. The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature. Be sure to keep all vents free from obstructions while you are using the computer. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). NOTE: The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during operation. ENWW Resolving issues 83 An external device is not working Follow these suggestions if an external device does not function as expected:
Turn on the device according to the manufacturer's instructions. Be sure that all device connections are secure. Be sure that the device is receiving electrical power. Be sure that the device, especially if it is older, is compatible with the operating system. Be sure that the correct drivers are installed and updated. The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions:
To enable or disable a wireless or wired network device, right-click the Network Connection icon on the Windows desktop in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box. Be sure that the wireless device is turned on. Be sure that the computer wireless antennas are free from obstructions. Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on. Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. Disconnect and then reconnect all cables, and turn the power off and then back on. 84 Appendix B Troubleshooting ENWW C Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contactfor example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a cover. Keep components in their electrostatic-safe containers until you are ready to install them. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. Use nonmagnetic tools. Before handling components, discharge static electricity by touching an unpainted metal surface of the component. If you remove a component, place it in an electrostatic-safe container. If you need more information about static electricity or assistance with component removal or installation, contact HP support. ENWW 85 Index Symbols/Numerics 2-finger pinch zoom TouchPad gesture 28 A AC adapter, testing 47 AC adapter/battery light 14 administrator password 56 airport security devices 53 ambient light sensor 7 antivirus software 63 audio functions, checking 37 audio-in (microphone) jack, identifying 5, 15 audio-out (headphone) jack, identifying 5, 15 Automatic DriveLock password entering 61 removing 62 B battery conserving power 46 discharging 45 displaying remaining charge 45 low battery levels 45 battery bay 79 Battery Check 45 battery information, finding 44 battery power 44 BIOS determining version 73 downloading an update 73 updating 73 Bluetooth device 18, 23 Bluetooth label 79 buttons left TouchPad 10 media 36 power 5, 13, 41 right TouchPad 10 volume 5, 15, 37 C cables USB 51 camera flash, identifying 4 caring for your computer 65 checking audio functions 37 cleaning your computer 65 components display 7 left side 15 right side 13 Computer Setup BIOS administrator password 57 DriveLock password 58 navigating and selecting 71 restoring factory settings 72 computer, traveling 81 connecting to a WLAN 21 connector, power 14 conservation, power 46 corporate WLAN connection 21 critical battery level 42 critical updates, software 63 D Disk Cleanup software 54 DisplayPort identifying 14 DisplayPort, connecting 39 drive media 42 DriveLock password changing 60 description 58 entering 60 removing 60 setting 59 drives external 52 handling 53 hard 52 optical 52 using 54 E electrostatic discharge 85 embedded numeric keypad, identifying 12, 34 esc key, identifying 12 external AC power, using 46 external devices 52 external drive 52 F f11 recovery 69 Face Recognition 38 fingerprint reader 64 firewall software 63 fn key, identifying 12, 34 function keys, identifying 12 G GPS 23 H hard drive external 52 hard drive recovery 69 headphone (audio-out) jack 5, 15 headphones and microphones, connecting 37 Hibernation exiting 43 initiating 43 high-definition devices, connecting 40 hot keys description 34 using 34 hot keys, media 36 HP Client Security 64 HP Mobile Broadband, disabled 23 HP PC Hardware Diagnostics
(UEFI) downloading 77 using 77 hubs 51 86 Index ENWW I input power 80 internal microphones, identifying 4, 7, 13 Internet connection setup 20 issues, resolving 82 audio-in (microphone) 5, 15 audio-out (headphone) 5, 15 J jacks Java Card defined 50 inserting 50 removing 50 K keyboard hot keys, identifying 34 keypad embedded numeric 12 identifying 34 keypad, external num lock 35 using 35 keys esc 12 fn 12 function 12 media 36 volume 37 Windows key 12 L labels Bluetooth 79 Microsoft Certificate of Authenticity 79 regulatory 79 serial number 79 wireless certification 79 WLAN 79 LCD rotation lock identifying 15 legacy support, USB 71 lights AC adapter/battery 14 microphone mute 11 num lock 11 TouchPad 11 wireless 11 low battery level 45 M maintenance Disk Cleanup 54 media activity controls 36 media hot keys 36 memory card 42 inserting 48 removing 49 supported formats 48 memory card reader, identifying 5, 13 memory card, identifying 5, 13 microphone (audio-in) jack, identifying 5, 15 microphone mute light, identifying 11 Microsoft Certificate of Authenticity label 79 Miracast 40 mouse, external setting preferences 26 N num lock light 11 num lock, external keypad 35 O operating environment 80 optical drive 52 optional external devices, using 52 P passwords administrator 56 BIOS administrator 57 DriveLock 58 user 56 pointing devices, setting preferences 26 ports DisplayPort 14, 39 Miracast 40 USB 3.0 charging (powered) 14 power battery 44 conserving 46 options 42 power button 41 power button, identifying 5, 13 power connector, identifying 14 power switch 41 power-saving states 42 product name and number, computer 79 public WLAN connection 21 R readable media 42 recovery 70 recovery partition 69 refresh 70 regulatory information regulatory label 79 wireless certification labels 79 reset 70 restoring the hard drive 69 rotating TouchPad gesture 29 S scrolling TouchPad gesture 27 security, wireless 20 serial number 79 serial number, computer 79 setting password protection on wakeup 43 setting power options 42 setup of WLAN 20 setup utility navigating and selecting 71 restoring factory settings 72 shutdown 41 SIM inserting 23 SIM card slot 5, 14 Sleep exiting 42 initiating 42 slots memory card reader 5, 13 smart card 15 smart card defined 50 inserting 50 removing 50 smart card slot 15 SoftPaqs, downloading 66 software antivirus 63 critical updates 63 ENWW Index 87 WiGig antenna, identifying 7 Windows Refresh 70 Reset 70 Windows button identifying 7 Windows key, identifying 12 Windows operating system DVD 69 wireless antennas, identifying 7 wireless button 18 wireless certification label 79 wireless controls button 18 operating system 18 wireless light 11, 18 wireless network (WLAN) connecting 21 corporate WLAN connection 21 equipment needed 20 functional range 21 public WLAN connection 21 security 20 using 19 WLAN antennas, identifying 7 WLAN device 19, 79 WLAN label 79 writable media 42 WWAN antennas, identifying 7 WWAN device 18, 22 Disk Cleanup 54 firewall 63 speakers 7 switch, power 41 T testing an AC adapter 47 TouchPad buttons 10 using 26 TouchPad gestures 2-finger pinch zoom 28 rotating 29 scrolling 27 TouchPad light, identifying 11 TouchPad zone identifying 10 traveling with the computer 79, 81 turning off the computer 41 U unresponsive system 41 USB 3.0 charging (powered), identifying 14 USB 3.0 port 15 USB cable, connecting 51 USB devices connecting 51 description 51 removing 51 USB hubs 51 USB legacy support 71 USB ports, identifying 15 user password 56 using external AC power 46 power-saving states 42 V vents, identifying 4 video 38 volume adjusting 37 buttons 37 keys 37 volume button, identifying 5, 15 W webcam 4, 7, 38 webcam, identifying 4, 7 88 Index ENWW
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-03-02 | 1852.4 ~ 1907.6 | PCB - PCS Licensed Transmitter | Class II permissive change or modification of presently authorized equipment |
2 | 2014-11-18 | 1852.4 ~ 1907.6 | PCB - PCS Licensed Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2015-03-02
|
||||
1 2 |
2014-11-18
|
|||||
1 2 | Applicant's complete, legal business name |
HP Inc.
|
||||
1 2 | FCC Registration Number (FRN) |
0025126541
|
||||
1 2 | Physical Address |
3390 East Harmony Road
|
||||
1 2 |
Fort Collins, Colorado 80528
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
T******@TIMCOENGR.COM
|
||||
1 2 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
B94
|
||||
1 2 | Equipment Product Code |
HNI22CHW736
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
R****** P******** T********
|
||||
1 2 | Title |
US Canada Technical Regulations
|
||||
1 2 | Telephone Number |
970-8********
|
||||
1 2 | Fax Number |
000-0********
|
||||
1 2 |
r******@hp.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 08/26/2015 | ||||
1 2 | 05/16/2015 | |||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Tablet PC | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 | Original Equipment | |||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 2 | Grant Comments | Power listed is EIRP for part 24/27 and ERP for part 22. SAR compliance for portable use conditions has been evaluated as described in this filing. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. The highest reported SAR value for stand-alone and simultaneous transmission conditions are 1.44W/kg and 1.59W/kg, respectively. This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. operations. This class permissive change adds simultaneous transmission with module FCCID PD917265NG already approved for use in this host tablet PC, model number: HP HSTNN-I22C . The highest reported SAR for simultaneous transmission exposure condition is 1.45 W/kg. | ||||
1 2 | Power listed is EIRP for part 24/27 and ERP for part 22. SAR compliance for portable use conditions has been evaluated as described in this filing. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. The highest reported SAR value for stand-alone and simultaneous transmission conditions are 1.44W/kg and 1.59W/kg, respectively. This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. operations. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Sporton International Inc.
|
||||
1 2 | Name |
A******** C******
|
||||
1 2 | Telephone Number |
886-3******** Extension:
|
||||
1 2 | Fax Number |
886-3********
|
||||
1 2 |
a******@sporton.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.2 | 848.8 | 0.24 | 0.006 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
1 | 2 | 22H | 824.2 | 848.8 | 0.06 | 0.012 ppm | 248KG7W | ||||||||||||||||||||||||||||||||||
1 | 3 | 22H | 826.4 | 846.6 | 0.03 | 0.0084 ppm | 4M06F9W | ||||||||||||||||||||||||||||||||||
1 | 4 | 24E | 1850.2 | 1909.8 | 0.43 | 0.0053 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
1 | 5 | 24E | 1850.2 | 1909.8 | 0.18 | 0.0059 ppm | 248KG7W | ||||||||||||||||||||||||||||||||||
1 | 6 | 24E | 1852.4 | 1907.6 | 0.11 | 0.0037 ppm | 4M08F9W | ||||||||||||||||||||||||||||||||||
1 | 7 | 27 | 1712.4 | 1752.6 | 0.08 | 0.015 ppm | 4M08F9W | ||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 22H | 824.2 | 848.8 | 0.24 | 0.006 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
2 | 2 | 22H | 824.2 | 848.8 | 0.06 | 0.012 ppm | 248KG7W | ||||||||||||||||||||||||||||||||||
2 | 3 | 22H | 826.4 | 846.6 | 0.03 | 0.0084 ppm | 4M06F9W | ||||||||||||||||||||||||||||||||||
2 | 4 | 24E | 1850.2 | 1909.8 | 0.43 | 0.0053 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
2 | 5 | 24E | 1850.2 | 1909.8 | 0.18 | 0.0059 ppm | 248KG7W | ||||||||||||||||||||||||||||||||||
2 | 6 | 24E | 1852.4 | 1907.6 | 0.11 | 0.0037 ppm | 4M08F9W | ||||||||||||||||||||||||||||||||||
2 | 7 | 27 | 1712.4 | 1752.6 | 0.08 | 0.015 ppm | 4M08F9W |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC