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User Guide Product notice Software terms This guide describes features that are common to most products. Some features may not be available on your computer. Not all features are available in all editions of Windows. This computer may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller. For any further information or to request a full refund of the price of the computer, please contact your seller. Copyright 2015 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are trademarks of the Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2015 Document Part Number: 824558-001 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1). iii iv Safety warning notice Table of contents 1 Starting right ................................................................................................................................................ 1 Visit the HP Apps Store .......................................................................................................................................... 1 Best practices ......................................................................................................................................................... 1 More HP resources ................................................................................................................................................. 2 2 Getting to know your computer ...................................................................................................................... 4 Locating hardware ................................................................................................................................................. 4 Locating software .................................................................................................................................................. 4 Right side ............................................................................................................................................................... 5 Left side ................................................................................................................................................................. 6 Display .................................................................................................................................................................... 7 Buttons and speakers .......................................................................................................................... 8 Back edge ............................................................................................................................................................... 9 Bottom ................................................................................................................................................................... 9 Using the kickstand ........................................................................................................................... 10 Inserting and removing microSD cards ............................................................................................................... 11 Inserting a microSD card ................................................................................................................... 11 Removing a microSD card ................................................................................................................. 11 Installing a micro SIM card (select models only) ................................................................................................. 12 Labels ................................................................................................................................................................... 13 3 Using the keyboard base .............................................................................................................................. 15 Keyboard base components ................................................................................................................................ 15 Keys ................................................................................................................................................... 15 Using the action keys ...................................................................................................... 15 Lights ................................................................................................................................................. 17 TouchPad ........................................................................................................................................... 18 Connecting the tablet to the keyboard base ....................................................................................................... 19 Removing the keyboard base from the tablet .................................................................................................... 20 4 Connecting to a network .............................................................................................................................. 21 Connecting to a wireless network ....................................................................................................................... 21 Using the wireless controls ............................................................................................................... 21 Airplane mode key .......................................................................................................... 21 Operating system controls ............................................................................................. 21 Connecting to a WLAN ....................................................................................................................... 22 v Using HP Mobile Broadband (select products only) .......................................................................... 22 Using HP DataPass (select products only) ........................................................................................ 23 Using GPS (select products only) ...................................................................................................... 23 Using Bluetooth wireless devices (select products only) ................................................................. 23 Connecting to a wired networkLAN (select products only) ............................................................................. 23 Sharing data and drives and accessing software ................................................................................................ 24 5 Enjoying entertainment features .................................................................................................................. 25 Using a webcam ................................................................................................................................................... 25 Using an integrated 3D camera ........................................................................................................................... 25 Using audio .......................................................................................................................................................... 25 Connecting speakers ......................................................................................................................... 25 Connecting headphones .................................................................................................................... 26 Connecting headsets ......................................................................................................................... 26 Using sound settings ......................................................................................................................... 26 Using advanced audio features ...................................................................................... 26 Accessing Audio Control Panel ........................................................................................ 27 Using video .......................................................................................................................................................... 27 Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 27 Discovering and connecting to Intel WiDi certified displays (select Intel products only) ................ 28 6 Navigating the screen .................................................................................................................................. 29 Using the TouchPad and touch screen gestures ................................................................................................. 29 Tap ..................................................................................................................................................... 29 Two-finger pinch zoom ..................................................................................................................... 29 Two-finger scroll (TouchPad only) .................................................................................................... 30 Two-finger tap (TouchPad only) ........................................................................................................ 30 One-finger slide (touch screen only) ................................................................................................. 31 Using the keyboard and optional mouse ............................................................................................................. 31 Using a numeric keypad .................................................................................................................... 31 Using a tablet pen (select products only) ............................................................................................................ 31 7 Managing power .......................................................................................................................................... 32 Initiating and exiting Sleep .................................................................................................................................. 32 Manually initiating and exiting Sleep ................................................................................................ 33 Setting password protection on wakeup (exiting Sleep) .................................................................. 33 Using the power meter and power settings ........................................................................................................ 33 Running on battery power ................................................................................................................................... 34 Factory-sealed battery ...................................................................................................................... 34 Finding battery information .............................................................................................................. 34 vi Conserving battery power ................................................................................................................. 34 Identifying low battery levels ........................................................................................................... 35 Resolving a low battery level ............................................................................................................ 35 Resolving a low battery level when external power is available ................................... 35 Resolving a low battery level when no power source is available ................................. 35 Running on AC power ........................................................................................................................................... 35 Troubleshooting power problems ..................................................................................................... 36 Shutting down (turning off) the computer .......................................................................................................... 36 8 Maintaining your computer .......................................................................................................................... 38 Improving performance ....................................................................................................................................... 38 Using Disk Defragmenter .................................................................................................................. 38 Using Disk Cleanup ............................................................................................................................ 38 Using HP 3D DriveGuard (select products only) ................................................................................ 38 Identifying HP 3D DriveGuard status .............................................................................. 39 Updating programs and drivers .......................................................................................................................... 39 Cleaning your computer ...................................................................................................................................... 39 Cleaning procedures .......................................................................................................................... 39 Cleaning the display ........................................................................................................ 40 Cleaning the sides or cover ............................................................................................. 40 Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 40 Traveling with or shipping your computer .......................................................................................................... 40 9 Securing your computer and information ...................................................................................................... 42 Using passwords .................................................................................................................................................. 42 Setting Windows passwords ............................................................................................................. 42 Setting Setup Utility (BIOS) passwords ............................................................................................. 43 Using Internet security software ......................................................................................................................... 43 Using antivirus software ................................................................................................................... 43 Using firewall software ..................................................................................................................... 44 Installing software updates ................................................................................................................................. 44 Using HP Touchpoint Manager (select products only) ........................................................................................ 44 Securing your wireless network .......................................................................................................................... 44 Backing up your software applications and information .................................................................................... 45 10 Using Setup Utility (BIOS) ........................................................................................................................... 46 Starting Setup Utility (BIOS) ................................................................................................................................ 46 Updating Setup Utility (BIOS) .............................................................................................................................. 46 Determining the BIOS version ........................................................................................................... 46 Downloading a BIOS update .............................................................................................................. 47 vii Synchronizing a tablet and keyboard (select products only) .............................................................................. 48 11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 49 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 49 12 Backing up, restoring, and recovering ......................................................................................................... 51 Creating recovery media and backups ................................................................................................................ 51 Creating HP Recovery media (select products only) ......................................................................... 51 Using Windows tools ........................................................................................................................................... 52 Restore and recovery ........................................................................................................................................... 53 Recovering using HP Recovery Manager ........................................................................................... 53 What you need to know before you get started ............................................................. 53 Using the HP Recovery partition (select products only) ................................................. 54 Using HP Recovery media to recover .............................................................................. 54 Changing the computer boot order ................................................................................ 55 Removing the HP Recovery partition (select products only) ......................................... 56 13 Specifications ............................................................................................................................................ 57 Input power .......................................................................................................................................................... 57 Operating environment ....................................................................................................................................... 57 14 Electrostatic Discharge .............................................................................................................................. 58 15 Accessibility .............................................................................................................................................. 59 Supported assistive technologies ....................................................................................................................... 59 Contacting support .............................................................................................................................................. 59 Index ............................................................................................................................................................. 60 viii 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Visit the HP Apps Store The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the desktop. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features. IMPORTANT: You must be connected to the Internet to access the HP Apps Store. To view and download an app:
1. Select the Start button, and then select the Store app. or Select the Store icon next to the taskbar search box. 2. Select HP picks to view all the available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:
Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering on page 51. If you havent already done so, connect to a wired or wireless network. See details in Connecting to a network on page 21. Become familiar with the computer hardware and software. For more information, see Getting to know your computer on page 4 and Enjoying entertainment features on page 25. Update or purchase antivirus software. See Using antivirus software on page 43. Visit the HP Apps Store 1 More HP resources To locate resources that provide product details, how-to information, and more, use this table. Contents Overview of computer setup and features A broad range of how-to information and troubleshooting tips Online chat with an HP technician Support telephone numbers HP service center locations Proper workstation setup Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Electrical and mechanical safety information Important regulatory notices, including information about proper battery disposal, if needed. Specific warranty information about this computer Resource Setup Instructions Get started app To access the Get started app:
Select the Start button, and then select the Get started app. HP support For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/
country/us/en/wwcontact_us.html. Safety & Comfort Guide To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. or Go to http://www.hp.com/ergo. Regulatory, Safety and Environmental Notices To access this document:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. Limited Warranty*
To access this document:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, and then select Warranty and services. or 2 Chapter 1 Starting right Resource Contents Go to http://www.hp.com/go/orderdocuments.
*You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacific, you can write to HP at Hewlett Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507. Include your product name, and your name, phone number, and postal address. More HP resources 3 2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer:
Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc
(select products only). Locating software To find out what software is installed on your computer:
Select the Start button, and then select All apps. or Right-click the Start button, and then select Programs and Features. 4 Chapter 2 Getting to know your computer Right side Component Description
(1)
(2)
(3)
(4) Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card, see Inserting and removing microSD cards on page 11. Micro SIM card slot (select products only) Supports a wireless micro subscriber identity module (SIM) card. If a micro SIM card is not pre-installed, insert the micro SIM card into the micro SIM card slot; see Installing a micro SIM card
(select models only) on page 12. Speaker Produces sound. AC adapter and battery light White: The AC adapter is connected and the battery is fully charged. Blinking white: The AC adapter is disconnected and the battery has reached a low battery level. Amber: The AC adapter is connected and the battery is charging. Off: The battery is not charging from this port.
(5) USB Type-C (charging) port Connects any USB device with a Type-C connector. NOTE: USB Type-C ports charge products such as cell phones, laptops, tablets, and MP3 players, even when the computer is off. Also, some USB Type-C ports connect DisplayPort, VGA, HDMI and other video devices to provide video output. NOTE: Adapters (purchased separately) may be required. Right side 5 Left side Component Description
(1)
(2)
(3)
(4)
(5)
(6) Kickstand release button Releases the kickstand from the tablet. USB Type-C (charging) port Connects any USB device with a Type-C connector. AC adapter and battery light NOTE: USB Type-C ports charge products such as cell phones, laptops, tablets, and MP3 players, even when the computer is off. Also, some USB Type-C ports connect DisplayPort, VGA, HDMI and other video devices to provide video output. NOTE: Adapters (purchased separately) may be required. White: The AC adapter is connected and the battery is fully charged. Blinking white: The AC adapter is disconnected and the battery has reached a low battery level. Amber: The AC adapter is connected and the battery is charging. Off: The battery is not charging from this port. Speaker Volume buttons Produces sound. Control speaker volume. Audio-out (headphone)/Audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. NOTE: When a device is connected to the jack, the computer speakers are disabled. 6 Chapter 2 Getting to know your computer Display Component Description
(1)
(2)
(3)
(4) WLAN antennas*
Send and receive wireless signals to communicate with wireless local area networks (WLANs). Internal microphones Record sound. WWAN antennas* (select products only) Send and receive wireless signals to communicate with wireless wide area networks (WWANs). Webcam Records video and captures photographs. Some products allow you to video conference and chat online using streaming video. To use a webcam (integrated camera):
Type camera in the taskbar search box, and then select Camera.
(5) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. Display 7 Buttons and speakers Component
(1) Power button Description When the computer is off, press the button to turn on the computer. When the computer is on, press the button briefly to initiate Sleep. When the computer is in the Sleep state, press the button briefly to exit Sleep. CAUTION: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 11 seconds to turn off the computer. To learn more about your power settings, see your power options. Type power in the taskbar search box, and then select Power and sleep settings. or Right-click the Start button, and then select Power Options.
(2) Speakers Produce sound. 8 Chapter 2 Getting to know your computer Back edge Component
(1)
(2) Description Alignment posts (2) Guide the keyboard to the correct connection with the tablet. ZIF (Zero Insertion Force) expansion slot for docking Connects the tablet to the keyboard base using the POGO pin connector. Bottom Component Description
(1)
(2)
(3) 3D camera infrared laser projector Projects a grid to determine object dimensions. Webcam light 3D camera On: The webcam is in use. Records video and captures photographs. Some products allow you to video conference and chat online using streaming video. To use a 3D camera:
See Using an integrated 3D camera on page 25. Back edge 9 Component Description
(4)
(5) Webcam lens Kickstand Records video and captures photographs. Some products allow you to video conference and chat online using streaming video. Provides stability and the best viewing angle. The angle adjusts from about 30 degrees to 150 degrees. Using the kickstand To change the angle for the display, follow these steps:
1. 2. 3. Hold the tablet with top edge up (the power button is on top). Slide the kickstand release button (1) down to release the kickstand from the tablet. Position the kickstand (2) at the desired angle. The kickstand angle can be set from about 30 degrees to 150 degrees. To close the kickstand, push it against the bottom until it is flush with the bottom. 10 Chapter 2 Getting to know your computer Inserting and removing microSD cards Inserting a microSD card CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to insert a microSD card. 1. 2. 3. 4. 5. Insert a small straightened paper clip (1) into the card tray access hole. Press in gently only until the card tray is ejected. Remove the tray (2) from the computer, and then insert the card (3). Replace the tray (4). Press in gently on the tray until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. Removing a microSD card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the microSD card. 1. Save your information and close all programs associated with the microSD card. Inserting and removing microSD cards 11 2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. 4. 5. 6. 7. Insert a small straightened paper clip (1) into the card tray access hole. Press in gently only until the card tray is ejected. Remove the tray (2) from the computer, and then remove the card (3). Replace the tray (4). Press in gently on the tray until it is firmly seated. Installing a micro SIM card (select models only) CAUTION: To prevent damage to a SIM card or a computer, do not change the size of a SIM card by cutting or sanding the card. 1. 2. 3. 4. Insert a small straightened paper clip (1) into the card tray access hole. Press in gently only until the card tray is ejected. Remove the tray (2) from the computer, and then insert the card (3). Replace the tray (4). 12 Chapter 2 Getting to know your computer 5. Press in gently on the tray until it is firmly seated. To set your mobile network, refer to the documentation from your mobile provider. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display. Service labelProvides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Labels 13 Component
(1)
(2)
(3)
(4) Serial number Product number Warranty period Model number (select products only) Component
(1)
(2)
(3)
(4) Model name (select products only) Product number Serial number Warranty period Regulatory label(s)Provide(s) regulatory information about the computer. Wireless certification label(s)Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. 14 Chapter 2 Getting to know your computer 3 Using the keyboard base Your computer includes a full-size, detachable keyboard base for easy navigation. Keyboard base components Keys Component Description
(1)
(2)
(3)
(4) esc key fn key Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key, action keys, or the spacebar. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions. NOTE: On select products, the f5 action key turns the backlight keyboard feature off or on. Using the action keys An action key performs an assigned function. The icon on each action key illustrates the function for that key. To use an action key, press and hold the key. Keyboard base components 15 Icon Description Opens the Get started app, which provides a broad range of how-to information and troubleshooting tips. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor. Turns the backlight keyboard off or on. NOTE: To conserve battery power, turn off this feature. Mutes or restores speaker sound. Decreases speaker volume incrementally while you hold down the key. Increases speaker volume incrementally while you hold down the key. Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD). Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD. Plays the next track of an audio CD or the next section of a DVD or a BD. Turns the airplane mode and wireless feature on or off. NOTE: The airplane mode key is also referred to as the wireless button. NOTE: A wireless network must be set up before a wireless connection is possible. 16 Chapter 3 Using the keyboard base Lights Component
(1)
(2) Caps lock light Mute light Description On: Caps lock is on, which switches the keys to all capital letters. Amber: Computer sound is off. Off: Computer sound is on. Keyboard base components 17 TouchPad Component
(1)
(2)
(3) TouchPad zone Left TouchPad button Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 18 Chapter 3 Using the keyboard base Connecting the tablet to the keyboard base To connect the tablet to the keyboard base, follow these steps:
1. 2. 3. Insert the tablet POGO pin connector docking port (1) into the keyboard base POGO pin docking connector. Slide the kickstand release button (2) down to release the kickstand from the tablet. Position the kickstand (3) at the desired angle. The kickstand angle can be set from about 30 degrees to 150 degrees. For extra comfort and stability when you are typing, angle the keyboard up to the touchscreen. This raises the back of the keyboard about 10 degrees. Additional magnets hold the keyboard firmly in position. NOTE:
If you close the kickstand, you can leave the keyboard attached and position the keyboard behind the tablet. The keyboard keys and TouchPad are locked to prevent you from accidently typing while the keyboard is in this position. Connecting the tablet to the keyboard base 19 Removing the keyboard base from the tablet To remove the keyboard base from the tablet, pull the keyboard away from the tablet. 20 Chapter 3 Using the keyboard base 4 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Your computer may be equipped with one or more of the following wireless devices:
WLAN deviceConnects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point. HP Mobile Broadband ModuleGives you wireless connectivity over a wireless wide area network
(WWAN), a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. Bluetooth deviceCreates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close togethertypically within 10 meters (approximately 33 feet) of each other. For more information about wireless technology, the Internet, and networking, see the Get started app. Select the Start button, and then select the Get started app. Using the wireless controls You can control the wireless devices in your computer using one or more of these features:
Airplane mode key (also called wireless button or wireless key) (referred to in this chapter as airplane mode key) Operating system controls Airplane mode key The computer may have an airplane mode key, one or more wireless devices, and one or two wireless lights. All the wireless devices on your computer are enabled at the factory. The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 21 To use operating system controls:
1. 2. Type control panel in the taskbar search box, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. For more information, see the information provided in the Get started app. Select the Start button, and then select the Get started app. Connecting to a WLAN NOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. To connect to a WLAN, follow these steps:
1. 2. Be sure that the WLAN device is on. Select the network status icon in the taskbar, and then connect to one of the available networks. If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Enter the code, and then select Next to complete the connection. NOTE:
If no WLANs are listed, you may be out of range of a wireless router or access point. If you do not see the WLAN you want to connect to, right-click the network status icon in the NOTE:
taskbar, and then select Open Network and Sharing Center. Select Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the connection. After the connection is made, select the network status icon at the far right of the taskbar, to verify the name and status of the connection. NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors. Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operators network, gives you the freedom to connect to the Internet, send e-mail, or connect to your corporate network without the need for Wi-Fi hotspots. NOTE:
DataPass (select products only) on page 23. If your computer includes HP DataPass, the instructions in this section do not apply. See Using HP You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The number may be printed on a label located on the bottom of your computer, inside the battery bay, under the service door, or on the back of the display. Or 22 Chapter 4 Connecting to a network You can find the number following these steps:
1. 2. 3. From the taskbar, select the network status icon. Select View Connection Settings. Under the Mobile broadband section, select the network status icon. Some mobile network operators require the use of a subscriber identity module (SIM) card. A SIM card contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be included with the HP Mobile Broadband documents provided with your computer, or the mobile network operator may provide it separately from the computer. For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using HP DataPass (select products only) HP DataPass provides access to Mobile Broadband with no annual contracts, no credit card, and no overage fees. With HP DataPass, you simply turn on the device, register, and connect. HP DataPass includes a monthly data package with purchase of the device. For more information, go to http://www.hp.com/go/hpdatapass. Using GPS (select products only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices (select products only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook) Phones (cellular, cordless, smartphone) Imaging devices (printer, camera) Audio devices (headset, speakers) Mouse External keyboard Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Connecting to a wired networkLAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable and a network jack on the computer. To connect the network cable, follow these steps:
1. Plug the network cable into the network jack (1) on the computer. Connecting to a wired networkLAN (select products only) 23 2. Plug the other end of the network cable into a network wall jack (2) or router. If the network cable contains noise suppression circuitry (3), which prevents interference from NOTE:
TV and radio reception, orient the circuitry end of the cable toward the computer. Sharing data and drives and accessing software When your computer is part of a network, you are not limited to using only the information that is stored in your computer. Computers connected to the network can exchange software and data with each other. For more information about sharing files, folders, or drives, see the information provided in the Get started app. Select the Start button, and then select the Get started app. NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared. 24 Chapter 4 Connecting to a network 5 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones. Using a webcam Your computer has a webcam (integrated camera) that records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To access the camera, type camera in the taskbar search box, and then select Camera from the list of applications. Using an integrated 3D camera A 3D camera enables you to scan or capture 3D images or video. 3D apps for gaming, video chat, security, and immersive collaboration are available to maximize your 3D camera experience. To see what you can do with your 3D camera, type Intel RealSense Apps in the taskbar search box, or click the icon on the desktop, to go to the Intel RealSense Showcase to view and download 3D apps. To practice using your 3D camera, type Intel RealSense Training in the taskbar search box, or click the icon on the desktop, to launch an introductory tutorial. Using audio On your computer, or on select products using an external optical drive, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones. Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out
(headphone) jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. Before connecting speakers, lower the volume setting. Using a webcam 25 Connecting headphones WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in
(microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document:
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. 2. Select My PC, select the Specifications tab, and then select User Guides. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio-
out (headphone)/audio-in (microphone) jack on your computer. To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using sound settings Use sound settings to adjust system volume, change system sounds, or manage audio devices. To view or change sound settings:
Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. or Right-click the Start button, select Control Panel, select Hardware and Sound, and then select Sound. Using advanced audio features Your computer includes advanced audio features that can be controlled through the audio control panel. You can experience enhanced sound through the computer's internal speakers, through external speakers connected to a USB port, or through audio headphones connected to the audio-out (headphone)/audio-in
(microphone) combo jack. 26 Chapter 5 Enjoying entertainment features Accessing Audio Control Panel Use the audio control panel to view and control audio settings. Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Bang & Olufsen. or Right-click the Start button, select Control Panel, select Hardware and Sound, and then select Bang &
Olufsen. Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer when you are not connected to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Discovering and connecting to Miracast-compatible wireless displays (select products only) To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow the steps below. To open Miracast:
Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. NOTE: To learn what type of display you have (Miracast-compatible or Intel WiDi), refer to the documentation that came with your TV or secondary display device. Using video 27 Discovering and connecting to Intel WiDi certified displays (select Intel products only) Use Intel WiDi to wirelessly project individual files such as photos, music, or videos, or to duplicate your entire computer screen to a TV or a secondary display device. Intel WiDi, a premium Miracast solution, makes it easy and seamless to pair your secondary display device;
provides for full-screen duplication; and improves speed, quality, and scaling. Intel WiDi Media Share (select products only) enables easy multitasking and provides tools to select and flick individual media files to your secondary display device. To connect to Intel WiDi certified displays:
Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. To open Intel WiDi:
Type Intel WiDi in the taskbar search box, and then click Intel WiDi. To open Intel WiDi Media Share:
Type Intel WiDi Media Share in the taskbar search box, and then click Intel WiDi Media Share. 28 Chapter 5 Enjoying entertainment features 6 Navigating the screen You can navigate the computer screen in the following ways:
Use touch gestures directly on the screen Use touch gestures on the TouchPad Use keyboard and optional mouse (mouse purchased separately) Use a tablet pen directly on the screen Using the TouchPad and touch screen gestures The TouchPad helps you navigate the computer screen and control the pointer using simple touch gestures. You can also use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. To navigate a touch screen (select products only), touch the screen directly using gestures described in this chapter. You can also customize gestures and view demonstrations of how they work. Type control panel in the taskbar search box, select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. NOTE: Unless noted, gestures can be used on the TouchPad or a touch screen (select products only). Tap Use the tap/double-tap gesture to select or open an item on the screen. Point to an item on the screen, and then tap one finger on the TouchPad zone or touch screen to select the item. Double-tap an item to open it. Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving your fingers apart. Using the TouchPad and touch screen gestures 29 Two-finger scroll (TouchPad only) Use the two-finger scroll to move up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger tap (TouchPad only) Use the two-finger tap to open the menu for an object on the screen. NOTE: The two-finger tap performs the same function as right-clicking with the mouse. Tap two fingers on the TouchPad zone to open the options menu for the selected object. 30 Chapter 6 Navigating the screen One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. To move an object, press and hold your finger on an object, and then drag your finger to move the object. Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and key combinations to perform specific functions. TIP: The Windows key on a keyboard or the Windows button on a tablet allows you to quickly return to the Start screen from an open app or the Windows desktop. Press the button or key again to return to the previous screen. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. Using a numeric keypad The computer supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Using a tablet pen (select products only) You can use the pen directly on the tablet. For details about using the pen, refer to the instructions included with the pen. Using the keyboard and optional mouse 31 7 Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Initiating and exiting Sleep Windows has the power-saving state of Sleep. SleepThe Sleep state is automatically initiated after a period of inactivity. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 33. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate the Sleep state while reading from or writing to a disc or an external media card. 32 Chapter 7 Managing power Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways:
Close the display. Select the Start button, select the Power icon, and then select Sleep. You can exit Sleep in any of the following ways:
Briefly press the power button. If the computer is closed, raise the display. Press a key on the keyboard. Tap the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen. NOTE:
before your work returns to the screen. If you have set a password to be required on exiting Sleep, you must enter your Windows password Setting password protection on wakeup (exiting Sleep) To set the computer to prompt for a password when the computer exits Sleep, follow these steps:
1. 2. 3. 4. Type power options in the taskbar search box, and then select Power Options. or Right-click the Power meter icon
, and then select Power Options. In the left pane, select Require a password on wakeup. Select Change Settings that are currently unavailable. Select Require a password (recommended). NOTE: To create a user account password or change your current user account password, select Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Select Save changes. Using the power meter and power settings The power meter is located on the Windows taskbar. The power meter allows you to quickly access power settings and view the remaining battery charge. To view the percentage of remaining battery charge and the current power plan, place the mouse pointer over the power meter icon
. To use Power Options, rightclick the power meter icon can also type power options in the task bar search box, and then select Power Options.
, and then select an item from the list. You Different power meter icons indicate whether the computer is running on battery or external power. Placing the mouse pointer over the icon reveals a message if the battery has reached a low or critical battery level. Using the power meter and power settings 33 Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is off and unplugged from external power, the battery in the computer slowly discharges. The computer displays a message when the battery reaches a low or critical battery level. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the computer, and other factors. Factory-sealed battery To monitor the status of the battery, or if the battery is no longer holding a charge, run HP Battery Check in the HP Support Assistant app. 1. 2. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Finding battery information To access battery information:
1. 2. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. Select My PC, select the Diagnostics and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery:
HP Battery Check Information about battery types, specifications, life cycles, and capacity Conserving battery power To conserve battery power and maximize battery life:
Lower the brightness of the display. Select the Power saver setting in Power Options. Turn off wireless devices when you are not using them. Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. 34 Chapter 7 Managing power Stop, disable, or remove any external media cards that you are not using. Before you leave your work, initiate Sleep or shut down the computer. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs:
The battery light (select products only) indicates a low or critical battery level. or The power meter icon shows a low or critical battery notification. NOTE:
settings on page 33. For additional information about the power meter, see Using the power meter and power The computer takes the following actions for a critical battery level:
If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information. Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following to the computer and to external power:
AC adapter Optional docking or expansion device Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer. Running on AC power For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to AC power with an approved AC adapter or an optional docking/expansion device. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are aboard aircraft. When charging or calibrating a battery When installing or modifying system software When writing information to a disc (select products only) Running on AC power 35 When running Disk Defragmenter on computers with internal hard drives When performing a backup or recovery When you connect the computer to AC power:
The battery begins to charge. The screen brightness increases. The power meter icon changes appearance. When you disconnect AC power:
The computer switches to battery power. The screen brightness automatically decreases to save battery life. The power meter icon changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:
The computer does not turn on. The display does not turn on. The power lights do not turn on. To test the AC adapter:
1. 2. 3. Shut down the computer. Connect the AC adapter to the computer and to the power cord, and then plug the power cord into an AC outlet. Turn on the computer. If the power lights turn on, the AC adapter is working properly. If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the power cord to the AC outlet to be sure that the connections are secure. If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. 36 Chapter 7 Managing power Shut down the computer under any of the following conditions:
When you need to access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video port When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command. NOTE:
If the computer is in the Sleep state, first exit Sleep by briefly pressing the power button. 1. 2. Save your work and close all open programs. Select the Start button, select the Power icon, and then select Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:
Press ctrl+alt+delete, select the Power icon, and then select Shut down. Press and hold the power button for at least 11 seconds. Disconnect the computer from external power. Shutting down (turning off) the computer 37 8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer. Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your hard drive at least once a month. NOTE:
It is not necessary to run Disk Defragmenter on solid-state drives. To run Disk Defragmenter:
1. 2. 3. Connect the computer to AC power. Type defragment in the taskbar search box, and then select Defragment and optimize your drives. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Use Disk Cleanup to search the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently. To run Disk Cleanup:
1. 2. Type disk in the taskbar search box, and then select Free up disk space by deleting unnecessary files or Uninstall apps to free up disk space. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions:
You drop the computer. You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. 38 Chapter 8 Maintaining your computer NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives. For more information, see the HP 3D DriveGuard software Help. Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the drive in a secondary hard drive bay (select products only) is parked. To determine whether a drive is currently protected or whether it is parked, view the icon on the Windows desktop in the notification area, at the far right of the taskbar. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic notifications when updates become available. If you would like to update your programs and drivers, follow these instructions:
1. 2. 3. Type support in the taskbar search box, and then select the HP Support Assistant app.
- or -
Click the question mark icon in the taskbar. Select My PC, select the Updates tab, and then select Check for updates and messages. Follow the on-screen instructions. Cleaning your computer Use the following products to safely clean your computer:
Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands) Alcohol-free glass-cleaning fluid Solution of water and mild soap Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the product. Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches. Cleaning procedures Follow the procedures in this section to safely clean your computer. Updating programs and drivers 39 WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. 2. 3. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that a display is dry before you close the computer. Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously, or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad, keyboard, or mouse (select products only) WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys. To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Traveling with or shipping your computer If you have to travel with or ship your computer, follow these tips to keep your equipment safe. Prepare the computer for traveling or shipping:
Back up your information to an external drive. Remove all discs and all external media cards, such as memory cards. Turn off and then disconnect all external devices. Shut down the computer. Take along a backup of your information. Keep the backup separate from the computer. When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. 40 Chapter 8 Maintaining your computer If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. If you are shipping the computer or a drive, use suitable protective packaging and label the package FRAGILE. The use of wireless devices may be restricted in some environments. Such restrictions may apply aboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a wireless device in your computer, ask for authorization to use your computer before you turn it on. If you are traveling internationally, follow these suggestions:
Check the computer-related customs regulations for each country or region on your itinerary. Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Traveling with or shipping your computer 41 9 Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code. IMPORTANT: Some security features listed in this chapter may not be available on your computer. Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions. Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in HP Setup Utility (BIOS), which is preinstalled on your computer. You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. To create and save passwords, use the following tips:
To reduce the risk of being locked out of the computer, record each password and store it in a secure place away from the computer. Do not store passwords in a file on the computer. When creating passwords, follow requirements set by the program. Change your passwords at least every 3 months. An ideal password is long and has letters, punctuation, symbols, and numbers. Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords:
Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. Setting Windows passwords Password User password Function Protects access to a Windows user account. Administrator password Protects administrator-level access to computer contents. NOTE: This password cannot be used to access Setup Utility
(BIOS) contents. 42 Chapter 9 Securing your computer and information Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function Must be entered each time you access Setup Utility (BIOS). If you forget your administrator password, you cannot access Setup Utility (BIOS). Must be entered each time you turn on or restart the computer. If you forget your power-on password, you cannot turn on or restart the computer. To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. NOTE: To start Setup Utility, your computer must be in notebook mode and you must use the keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1. Start Setup Utility (BIOS):
Computers or tablets with keyboards:
Turn on or restart the computer, quickly press esc, and then press f10. Tablets without keyboards:
1. Turn on or restart the tablet, and then quickly hold down the volume down button.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats. To help protect your computer, Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer. To provide ongoing protection against newly discovered viruses and other security risks, security software must be kept up to date. It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date. Using Internet security software 43 An antivirus program may be preinstalled on your computer. It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer. For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your computer and/or network, or it can be a combination of both hardware and software. There are two types of firewalls to consider:
Host-based firewallsSoftware that protects only the computer it is installed on. Network-based firewallsInstalled between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked. Installing software updates HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. CAUTION: Microsoft sends out alerts regarding Windows updates, which may include security updates. To protect the computer from security breaches and computer viruses, install all updates from Microsoft as soon as you receive an alert. You can install these updates automatically. To view or change the settings:
1. 2. 3. Select the Start button, select Settings, and then select Update & Security. Select Windows Update, and then follow the on-screen instructions. To schedule a time for installing updates, select Advanced Options, and then follow the on-screen instructions. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you to reduce time spent solving end-user device and security issues. You can quickly download and install the software, which is highly cost effective relative to traditional in-
house solutions. Securing your wireless network When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and airports may not provide any security. 44 Chapter 9 Securing your computer and information Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. Backing up your software applications and information 45 10 Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: To start Setup Utility on convertible computers, your computer must be in notebook mode and you must use the keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot access Setup Utility. Starting Setup Utility (BIOS) CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. NOTE: To start Setup Utility on convertible computers, your computer must be in notebook mode and you must use the keyboard attached to your notebook. The on-screen keyboard, which displays in tablet mode, cannot access Setup Utility. Computers or tablets with keyboards:
Turn on or restart the computer, quickly press esc, and then press f10. Tablets without keyboards:
1. Turn on or restart the tablet, and then quickly hold down the volume down button.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS):
1. Type support in the taskbar search box, and then select the HP Support Assistant app. or 46 Chapter 10 Using Setup Utility (BIOS) Click the question mark icon in the taskbar. 2. Select My PC, and then select Specifications. or Use Setup Utility (BIOS). To use Setup Utility (BIOS):
1. 2. 3. Start Setup Utility (BIOS) (see Starting Setup Utility (BIOS) on page 46). Select Main, select System Information, and then make note of the BIOS version. Select Exit, select No, and then follow the on-screen instructions. To check for later BIOS versions, see Downloading a BIOS update on page 47. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not insert, remove, connect, or disconnect any device, cable, or cord. Do not shut down the computer or initiate Sleep. NOTE:
software updates, especially system BIOS updates. If your computer is connected to a network, consult the network administrator before installing any 1. 2. 3. 4. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. Click Updates, and then click Check for updates and messages. Follow the on-screen instructions. At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS version, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps:
1. 2. 3. Type file in the taskbar search box, and then select File Explorer. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. Updating Setup Utility (BIOS) 47 4. 5. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Synchronizing a tablet and keyboard (select products only) For a tablet with a detachable keyboard, when you attach the tablet to the keyboard and restart the computer, Setup Utility (BIOS) checks to see if the Embedded Controller firmware on the keyboard needs to be synchronized. If so, synchronization begins. If the synchronization is interrupted, a notification screen displays for 10 seconds before the tablet restarts and attempts to synchronize again. NOTE: The Embedded Controller firmware will synchronize ONLY if the tablet or keyboard battery is more than 50% charged, or if your tablet is connected to AC power. 48 Chapter 10 Using Setup Utility (BIOS) 11 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. NOTE: To start BIOS on a convertible computer, your computer must be in notebook mode and you must use the keyboard attached to your tablet. The on-screen keyboard, which displays in tablet mode, cannot access BIOS. To start HP PC Hardware Diagnostics UEFI:
1. Start BIOS:
Computers or tablets with keyboards:
Turn on or restart the computer, quickly press esc. Tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Press or tap f2. The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 49. b. c. Hard drive BIOS 3. When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. On a tablet, press the volume down button to stop a diagnostic test. NOTE:
If you need to stop a diagnostic test on computers or tablets with a keyboard, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device There are two options to download HP PC Hardware Diagnostics to a USB device:
Download the latest UEFI version:
1. 2. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 49 Download any version of UEFI for a specific product:
1. 2. 3. 4. 5. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed. Click Drivers & Downloads. In the text box, enter the product name, and then click Go. or Click Find Now to let HP automatically detect your product. Select your computer, and then select your operating system. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 50 Chapter 11 Using HP PC Hardware Diagnostics (UEFI) 12 Backing up, restoring, and recovering This chapter provides information about the following processes. The information in the chapter is standard procedure for most products. Creating recovery media and backups Restoring and recovering your system For additional information, refer to the HP support assistant app. Type support in the taskbar search box, and then select the HP Support Assistant app. or Click the question mark icon in the taskbar. IMPORTANT:
70% charged before you start the recovery process. If you will be performing recovery procedures on a tablet, the tablet battery must be at least IMPORTANT:
beginning any recovery process. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before Creating recovery media and backups The following methods of creating recovery media and backups are available on select products only. Choose the available method according to your computer model. Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For information on creating recovery media, see Creating HP Recovery media (select products only) on page 51. For information on the recovery options that are available using the recovery media, see Using Windows tools on page 52. Use Windows tools to create system restore points and create backups of personal information. For more information, see Recovering using HP Recovery Manager on page 53. NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default. Creating HP Recovery media (select products only) If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu, select File Explorer, and then select This PC. If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Creating recovery media and backups 51 You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 52. If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and software programs that were installed at the factory and then configures the settings for the programs. HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. Only one set of recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. HP Recovery Manager examines the computer and determines the required storage capacity for the media that will be required. To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CDRW, DVDRW, double-layer DVDRW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-
quality blank USB flash drive. If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/
support, select your country or region, and follow the on-screen instructions. Be sure that the computer is connected to AC power before you begin creating the recovery media. The creation process can take an hour or more. Do not interrupt the creation process. If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue. To create HP Recovery media:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. 2. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Create recovery media, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP Recovery Manager on page 53. Using Windows tools You can create recovery media, system restore points, and backups of personal information using Windows tools. NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get started app. Select the Start button, and then select the Get started app. 52 Chapter 12 Backing up, restoring, and recovering Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:
IMPORTANT: Not all methods are available on all products. Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. For more information see the Get started app. Select the Start button, and then select the Get started app. If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. If you want to recover the Windows partition to original factory content, you can choose the System Recovery option from the HP Recovery partition (select products only) or use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 53. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 51. On select products, if you want to recover the computer's original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 53. On select products, if you want to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition (select products only) on page 56. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 51. What you need to know before you get started HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 51. To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 51. If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP Restore and recovery 53 website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options:
NOTE: Only the options available for your computer display when you start the recovery process. System RecoveryReinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. Factory ResetRestores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select products only) allows System Recovery only. Using the HP Recovery partition (select products only) The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition:
IMPORTANT:
beginning these steps (select products only). For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. Type recovery in the taskbar search box, select Recovery Manager, and then select HP Recovery Environment.
- or-
For computers or tablets with keyboards attached, press f11 while the computer boots, or press and hold f11 as you press the power button. For tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f11.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f11. 2. 3. Select Troubleshoot from the boot options menu. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. 2. If possible, back up all personal files. Insert the HP Recovery media, and then restart the computer. NOTE:
boot order. See Changing the computer boot order on page 55. If the computer does not automatically restart in HP Recovery Manager, change the computer 3. Follow the on-screen instructions. 54 Chapter 12 Backing up, restoring, and recovering Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. To change the boot order:
IMPORTANT:
beginning these steps. For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before 1. 2. 3. 4. Insert the HP Recovery media. Access BIOS:
For computers or tablets with keyboards attached:
Turn on or restart the computer or tablet, quickly press esc, and then press f9 for boot options. For tablets without keyboards:
Turn on or restart the tablet, and then quickly hold down the volume down button; then select f9.
- or -
Turn on or restart the tablet, and then quickly hold down the Windows button; then select f9. Select the optical drive or USB flash drive from which you want to boot. Follow the on-screen instructions. Restore and recovery 55 Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you will not be able to perform System Recovery or create HP recovery media from the HP Recovery partition. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media (select products only) on page 51. NOTE: The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition:
1. 2. Type recovery in the taskbar search box, and then select HP Recovery Manager. Select Remove Recovery Partition, and then follow the on-screen instructions. 56 Chapter 12 Backing up, restoring, and recovering 13 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100240 V, 5060 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. The voltage and current for your computer is located on the regulatory label. Input power Rating Operating voltage and current 15 V dc @ 3 A 45 W NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Metric U.S. 5C to 35C
-20C to 60C 10% to 90%
5% to 95%
41F to 95F
-4F to 140F 10% to 90%
5% to 95%
Operating Nonoperating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft Input power 57 14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contactfor example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. Keep components in their electrostatic-safe containers until you are ready to install them. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. Use nonmagnetic tools. Before handling components, discharge static electricity by touching an unpainted metal surface. If you remove a component, place it in an electrostatic-safe container. 58 Chapter 14 Electrostatic Discharge 15 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features. NOTE:
for that product. For additional information about a particular assistive technology product, contact customer support Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or would like to tell us about accessibility features that have helped you, please contact us at +1 (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. If you are deaf or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions by calling +1 (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American Mountain Time. NOTE: Support is in English only. Supported assistive technologies 59 Index Symbols/Numerics 3D camera using 25 3D camera, identifying 9 A AC adapter and battery 5, 6 AC adapter, testing 36 accessibility 59 action keys 15 identifying 15 airplane mode 21 airplane mode key 16, 21 antivirus software, using 43 Audio 26, 27 audio-out (headphone)/audio-in
(microphone) jack, identifying 6 B backing up software and information 45 backups 51 battery conserving power 34 discharging 34 factory-sealed 34 finding information 34 low battery levels 35 resolving low battery level 35 battery information, finding 34 battery power 34 best practices 1 BIOS determining version 46 downloading an update 47 starting the Setup Utility 46 updating 46 Bluetooth device 21, 23 Bluetooth label 14 boot order changing 55 bottom 14 buttons left TouchPad 18 60 Index power 8 right TouchPad 18 C caps lock light, identifying 17 caring for your computer 39 cleaning your computer 39 components back edge 9 bottom 9 display 7 keyboard base 15 kickstand 10 left side 6 right side 5 connecting to a WLAN 22 corporate WLAN connection 22 critical battery level 35 D Disk Cleanup software 38 Disk Defragmenter software 38 docking port, identifying 9 E electrostatic discharge 58 esc key, identifying 15 external AC power, using 35 F firewall software 44 fn key, identifying 15 G GPS 23 H headphones, connecting 26 headsets, connecting 26 high-definition devices, connecting 27 HP 3D DriveGuard 38 HP Apps Store, visiting 1 HP DataPass 23 HP Mobile Broadband activating 22 IMEI number 22 MEID number 22 HP PC Hardware Diagnostics (UEFI) using 49 HP Recovery Manager correcting boot problems 55 starting 54 HP Recovery media creating 51 recovery 54 HP Recovery partition recovery 54 removing 56 HP resources 2 HP Touchpoint Manager 44 I IMEI number 22 initiating Sleep 32 input power 57 internal microphones, identifying 7 Internet security software, using 43 J jacks audio-out (headphone)/audio-in
(microphone) 6 K keyboard and optional mouse using 31 keyboard base components 15 connecting 19 using 15 keys action 15 airplane mode 16 esc 15 fn 15 Windows 15 kickstand identifying 10 kickstand release button, identifying 6 P passwords L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 lights AC adapter and battery light 5, 6 caps lock 17 mute 17 locating information hardware 4 software 4 low battery level 35 M magnetic latches, identifying 9 maintenance Disk Cleanup 38 Disk Defragmenter 38 HP 3D DriveGuard 38 updating programs and drivers 39 managing power 32 MEID number 22 memory card reader, identifying 5 memory card, identifying 5 microSD card inserting 11 removing 11 minimized image recovery 54 minimized image, creating 53 Miracast 27 mobile broadband activating 22 IMEI number 22 MEID number 22 Mute light 17 O one-finger slide touch screen gesture 31 operating environment 57 original system recovery 53 Setup Utility (BIOS) 43 Windows 42 ports Miracast 27 USB Type-C (charging) 5, 6 power AC 35 battery 34 power button, identifying 8 power meter, using 33 power settings, using 33 product name and number, computer 13 public WLAN connection 22 R recover options 53 recovery discs 52, 54 HP Recovery Manager 53 media 54 starting 54 supported discs 52 system 53 USB flash drive 54 using HP Recovery media 52 recovery media creating 51 creating using HP Recovery Manager 52 recovery partition removing 56 regulatory information regulatory label 14 wireless certification labels 14 S serial number 13 serial number, computer 13 service labels, locating 13 setting password protection on wakeup 33 Setup Utility (BIOS) passwords 43 shipping the computer 40 shutdown 36 SIM slot, identifying 5 Sleep exiting 33 initiating 32, 33 slots memory card reader 5 SIM 5 software Disk Cleanup 38 Disk Defragmenter 38 HP 3D DriveGuard 38 software updates, installing 44 sound settings, using 26 speakers connecting 25 identifying 5, 6, 8 supported discs, recovery 52 system recovery 53 system restore point creating 52 system restore point, creating 51 T tap TouchPad and touch screen gesture 29 testing an AC adapter 36 touch screen gestures one-finger slide 31 TouchPad buttons 18 using 29 TouchPad and touch screen gestures tap 29 two-finger pinch zoom 29 TouchPad gestures two-finger scroll 30 two-finger tap 30 TouchPad zone, identifying 18 traveling with the computer 14, 40 turning off the computer 36 two-finger pinch zoom TouchPad and touch screen gesture 29 two-finger scroll TouchPad gesture 30 two-finger tap TouchPad gesture 30 U unresponsive system 36 updating programs and drivers 39 USB Type-C (charging) port, identifying 5, 6 Index 61 using a numeric keypad 31 using external AC power 35 using passwords 42 using power meter settings 33 using power settings 33 using sound settings 26 using the keyboard and optional mouse 31 using the TouchPad 29 V video 27 volume button 6 W webcam identifying 7 using 25 webcam lens identifying 10 webcam light, identifying 7, 9 Windows system restore point 51, 52 Windows key, identifying 15 Windows passwords 42 Windows tools using 52 wireless button 21 wireless certification label 14 wireless controls button 21 operating system 21 wireless light 21 wireless network (WLAN) connecting 22 corporate WLAN connection 22 functional range 22 public WLAN connection 22 wireless network, securing 44 WLAN antennas, identifying 7 WLAN device 14 WLAN label 14 WWAN antennas, identifying 7 WWAN device 22 62 Index
1 | User Guide with Regulatory Info | Users Manual | 1.96 MiB |
Regulatory, Safety and Environmental Notices User Guide Copyright 2014, 2015 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Java is a registered trademark of Oracle and/or its affiliates. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Fifth Edition: February 2015 First Edition: June 2014 Document Part Number: 786097-005 About This Guide This guide provides regulatory, safety and environmental information that is compliant with U.S., Canadian, and international regulations for notebook computers, desktops, thin clients and personal workstations. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii iv About This Guide Table of contents 1 Regulatory notices for notebook computers ..................................................................................................... 1 Accessing regulatory labels .................................................................................................................. 1 Federal Communications Commission notice ...................................................................................... 2 Modifications ........................................................................................................................ 2 Cables .................................................................................................................................. 2 Declaration of Conformity for products marked with the FCC logo (United States only) ..... 2 Products with wireless LAN devices or HP Mobile Broadband Modules ............................. 3 Brazil notice .......................................................................................................................................... 3 Canada notices .................................................................................................................................... 3 European Union regulatory notices ...................................................................................................... 4 Declaration of Conformity .................................................................................................... 4 Products with wireless functionality (EMF) .......................................................... 4 Restrictions for product with wireless functionality .............................................. 4 European telephone network declaration (Modem/Fax) ..................................... 4 Ergonomics notice ............................................................................................... 5 Germany (English text) ....................................................................... 5 Germany (Deutscher text) .................................................................. 5 Australia and New Zealand notice ........................................................................................................ 5 Japan notice ......................................................................................................................................... 5 Wireless LAN, Wireless WAN, and Bluetooth certification markings ................................... 6 South Korea notices ............................................................................................................................. 6 Mexico notice ....................................................................................................................................... 6 Singapore wireless notice .................................................................................................................... 6 Thailand WWAN wireless notice .......................................................................................................... 7 Taiwan NCC notices ............................................................................................................................. 7 Wireless LAN 802.11a devices ............................................................................................ 7 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices ............................... 7 Airline travel notice ............................................................................................................................... 8 User-replaceable battery notices .......................................................................................................... 8 Factory-sealed battery notices ............................................................................................................. 9 Laser compliance ................................................................................................................................. 9 Power cord notice ................................................................................................................................. 9 Japan power cord notice .................................................................................................... 10 DC plug of external HP power supply ................................................................................ 10 Macrovision Corporation notice .......................................................................................................... 10 v 2 Regulatory notices for desktops, thin clients and personal workstations ........................................................ 11 Modem notices ................................................................................................................................... 11 Telecommunications device approvals .............................................................................. 11 U.S. modem statements .................................................................................................... 11 Canadian modem statements ............................................................................................ 12 Japanese modem statements ............................................................................................ 13 New Zealand modem statements ...................................................................................... 13 Voice support .................................................................................................... 14 Electromagnetic compatibility notices ................................................................................................ 14 Federal Communications Commission notice ................................................................... 14 Modifications ..................................................................................................... 14 Cables ............................................................................................................... 14 Declaration of conformity for products marked with the FCC logo (United States only) ....................................................................................................... 14 Products with wireless LAN devices ................................................................. 15 Australia telecom statement .............................................................................................. 15 Brazil notice ....................................................................................................................... 16 Canadian notice ................................................................................................................. 16 European Union regulatory notices ................................................................................... 16 Declaration of Conformity .................................................................................. 16 Products with wireless functionality (EMF) ....................................... 17 Restrictions for product with wireless functionality ........................... 17 European telephone network declaration (Modem/Fax) ................... 17 Ergonomics notice ............................................................................ 17 Japan notice ...................................................................................................................... 17 Wireless LAN and Bluetooth certification markings .......................................... 17 South Korea notices .......................................................................................................... 18 Mexico notice ..................................................................................................................... 18 Taiwan NCC notices .......................................................................................................... 18 Wireless LAN 802.11a devices ......................................................................... 18 Wireless LAN 802.11 devices/Bluetooth devices/Short range devices ............. 19 3 Safety notices for notebook computers .......................................................................................................... 20 Heat-related safety warning notice ..................................................................................................... 20 Potential safety conditions notice ....................................................................................................... 20 User-replaceable battery notices ........................................................................................................ 20 Headset and earphone volume level notice ....................................................................................... 20 Power cord notices ............................................................................................................................. 21 Brazil notice ....................................................................................................................... 21 Cleaning the keyboard ....................................................................................................................... 21 Travel notice ....................................................................................................................................... 21 vi China safety notices ........................................................................................................................... 21 China: Altitude notice ......................................................................................................... 21 China: Tropical warning notice .......................................................................................... 22 Norway and Sweden: Cable grounding notice for products with a TV tuner ...................................... 22 Taiwan BSMI notice ........................................................................................................................... 22 4 Safety notices for desktops, thin clients and personal workstations ............................................................... 23 Important safety information ............................................................................................................... 23 Installation conditions ......................................................................................................................... 23 Battery replacement notice ................................................................................................................. 24 Headset and earphone volume level notice ....................................................................................... 24 Laser safety ........................................................................................................................................ 24 Power supply and power cord set requirements ................................................................................ 25 Power supply class I grounding requirements ................................................................... 25 Brazil notice ....................................................................................................... 25 Denmark ............................................................................................................ 25 Finland .............................................................................................................. 25 Norway .............................................................................................................. 25 Sweden ............................................................................................................. 25 Power supply requirements ............................................................................................... 25 For use in Norway ............................................................................................. 25 Power cord set requirements ............................................................................................. 26 Japan power cord requirements ........................................................................................ 26 Pinch hazard ...................................................................................................................................... 26 TV antenna connectors protection ..................................................................................................... 26 External television antenna grounding ............................................................................... 26 Lightning protection ........................................................................................................... 27 Note to CATV system installer ........................................................................................... 27 China safety notices ........................................................................................................................... 28 China: Altitude notice ......................................................................................................... 28 China: Tropical warning notice .......................................................................................... 28 Germany acoustics notice .................................................................................................................. 29 Taiwan BSMI notice ........................................................................................................................... 29 5 Environmental notices for notebook computers .............................................................................................. 30 Electronic hardware, packaging and battery recycling ....................................................................... 30 Disposal of waste equipment by users ............................................................................................... 30 Brazil alkaline battery disposal ........................................................................................................... 30 Brazil hardware recycling information ................................................................................................ 31 ENERGY STAR Certification (select models only) .......................................................................... 31 Chemical substances ......................................................................................................................... 32 vii China environmental notices .............................................................................................................. 32 China PC energy label ....................................................................................................................... 33 China restriction of hazardous substances (RoHS) ........................................................................... 36 The Table of Hazardous Substances/Elements and their Content .................................... 36 India restriction of hazardous substances (RoHS) ............................................................................. 39 Information for European Union Commission Regulation 1275/2008 ................................................ 39 IT ECO declarations ........................................................................................................................... 40 Japan restriction of hazardous substances (RoHS) ........................................................................... 40 Mexico Sustainable Energy Use Law ................................................................................................. 40 Turkey EEE regulation ....................................................................................................................... 40 Ukraine restriction of hazardous substances (RoHS) ........................................................................ 40 Perchlorate materialspecial handling may apply ............................................................................ 40 6 Environmental notices for desktops, thin clients and personal workstations .................................................. 41 Electronic hardware, packaging and battery recycling ....................................................................... 41 Disposal of waste equipment by users ............................................................................................... 41 Brazil alkaline battery disposal ........................................................................................................... 41 Brazil hardware recycling information ................................................................................................ 42 ENERGY STAR Certification (select models only) .......................................................................... 42 Chemical substances ......................................................................................................................... 43 Mercury statement .............................................................................................................................. 43 Perchlorate materialspecial handling may apply .............................................................................. 43 China environmental notices .............................................................................................................. 44 China PC energy label ....................................................................................................................... 44 China restriction of hazardous substances (RoHS) ........................................................................... 47 The Table of Hazardous Substances/Elements and their Content .................................... 47 India restriction of hazardous substances (RoHS) ............................................................................. 51 Information for European Union Commission Regulation 1275/2008 ................................................ 51 IT ECO declarations ........................................................................................................................... 51 Japan restriction of hazardous substances (RoHS) ........................................................................... 51 Mexico Sustainable Energy Use Law ................................................................................................. 51 Turkey EEE regulation ....................................................................................................................... 52 Ukraine restriction of hazardous substances (RoHS) ........................................................................ 52 TCO Certified Edge Certification ........................................................................................................ 52 Index ................................................................................................................................................................... 54 viii 1 Regulatory notices for notebook computers This chapter provides country- and region-specific non-wireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Accessing regulatory labels Regulatory labels, which provide country or regional regulatory information (for example, FCC ID), may be physically located on the bottom of the computer, inside the battery bay (select models only), under the removable service door (select models only), on the back of the display, or on the wireless or modem module. Some products may also provide electronic regulatory labels (e-labels) for radio modules in your computer. Electronic labels can be accessed through the system BIOS. 4. 5. NOTE: Electronic labels are not available on all products. NOTE: Devices not for sale or use in the United States may not contain a FCC ID. To view electronic regulatory labels:
1. Turn on or restart the computer, and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen. Press f10 to enter Computer Setup. 2. 3. Use a pointing device or the arrow keys to select Advanced, select Electronic Labels, and then press enter. To view an electronic label, use a pointing device or the arrow keys to select one of the listed items, and then press OK. NOTE: The list of available electronic label items varies depending on the computer model and installed devices. To exit Computer Setup menus without saving your changes:
Select the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. or Use the arrow keys to select Main, select Ignore Changes and Exit, and then press enter. Accessing regulatory labels 1 Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. Cables To maintain compliance with FCC Rules and Regulations, connections to this device must be made with shielded cables having metallic RFI/EMI connector hoods. Declaration of Conformity for products marked with the FCC logo (United States only) This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2 conditions:
1. 2. This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. If you have questions about the product that are not related to this declaration, write to Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, TX 77269-2000 For questions regarding this FCC declaration, write to Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, TX 77269-2000 or call HP at 281-514-3333 2 Chapter 1 Regulatory notices for notebook computers To identify your product, refer to the part, series, or model number located on the product. Products with wireless LAN devices or HP Mobile Broadband Modules This device must not be co-located or operating in conjunction with any other antenna or transmitter. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation of tablet PCs and notebook computers. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm (12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. Este equipamento atende aos limites de Taxa de Absoro Especfica referente exposio a campos eltricos, magnticos e eletromagnticos de radiofreqncias adotados pela ANATEL. Ao operar o dispositivo a uma distncia muito prxima do seu corpo, utilize um acessrio de armazenamento no metlico para posicionar o dispositivo a uma distncia mnima de 1,5 cm do corpo. Canada notices This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, the device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation: The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation of tablet PCs and notebook computers with displays equal to or less than 30.5 cm (12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the wireless antennas, refer to the computer user guides included with your computer. During normal operation of notebook computers with displays greater than 30.5 cm (12 inches): To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches), including when the computer display is closed. To identify the location of the wireless antennas, refer to the computer user guides included with your computer. Brazil notice 3 CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antennas for this device are not replaceable. Any attempt at user access will damage your computer. European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
Low Voltage Directive 2006/95/EC; EMC Directive 2004/108/EC; Ecodesign Directive 2009/125/EC;
R&TTE Directive 1999/5/EC; RoHS Directive 2011/65/EU Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Products with wireless functionality (EMF) This product meets the provisions of the EU's Council recommendation 1999/519/EC on the limitation of the exposure of the general public to electromagnetic fields (0 Hz to 300 GHz). This product incorporates a radio transmitting and receiving device. For notebook computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Products designed to be operated at closer proximities, such as tablet computers, comply with applicable EU requirements in typical operating positions, but a minimum distance of 1 cm should be maintained from the antennas. Restrictions for product with wireless functionality When operating in the frequency band 5150 to 5350 MHz, this product is restricted to indoor use only. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC (Annex II) and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. 4 Chapter 1 Regulatory notices for notebook computers Ergonomics notice Germany (English text) When a mobile computer is used at the office workstation for display work tasks where the Visual Display Unit (VDU) Directive 90/270/EEC is applicable, an adequate external keyboard is required. Depending on the application and task, an adequate external monitor may also be necessary to attain working conditions comparable to a workstation setup. Ref: EK1-ITB 2000 (voluntary GS certification) Mobile computers bearing the "GS" approval mark meet the applicable ergonomic requirements. Without external keyboards, they are suitable only for short-time use of VDU tasks. During mobile use with disadvantageous illumination conditions (e.g. direct sun light) reflections may occur, which result in reduced readability. Germany (Deutscher text) Wird ein mobiler Computer fr Bildschirmarbeitsaufgaben verwendet, wo die Richtlinie 90/270/EEG
(Bildschirmarbeitsrichtlinie) anzuwenden ist, wird eine geeignete externe Tastatur notwendig. Abhngig von der Anwendung und der Aufgabe kann ein geeigneter externer Monitor erforderlich sein, um vergleichbare Arbeitsbedingungen zu einem stationren Arbeitsplatz zu erreichen. Ref: EK1-ITB 2000 (freiwillige GS Zertifizierung) Mobile Computer, welche das "GS" Zeichen tragen, entsprechen den ergonomischen Anforderungen und sind nur fr kurzzeitige Benutzung von Bildschirmarbeitsaufgaben geeignet. Bei mobiler Nutzung mit ungnstigen Lichtverhltnissen (z.B. direkte Sonneneinstrahlung) kann es zu Reflexionen und damit zu Einschrnkungen der Lesbarkeit der dargestellten Zeichen kommen. Australia and New Zealand notice This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. Japan notice Australia and New Zealand notice 5 Wireless LAN, Wireless WAN, and Bluetooth certification markings This product contains certified radio equipment. South Korea notices Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. El nmero de modelo reglamentario de este producto est en la etiqueta normativa. If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. The regulatory model number for this product is on the regulatory label. Singapore wireless notice Turn off any WWAN devices while you are onboard aircraft. The use of these devices onboard aircraft is illegal, may be dangerous to the operation of the aircraft, and may disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, or legal action, or both. Users are reminded to restrict the use of radio equipment in fuel depots, chemical plants, and where blasting operations are in progress. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, no part of the human body should be allowed to come too close to the antennas during operation of the equipment. This device has been designed to comply with applicable requirements for exposure to radio waves, based on scientific guidelines that include margins intended to assure the safety of all people, 6 Chapter 1 Regulatory notices for notebook computers regardless of health and age. These radio wave exposure guidelines employ a unit of measurement known as the specific absorption rate (SAR). Tests for SAR are conducted using standardized methods, with the phone transmitting at its highest certified power level in all used frequency bands. The SAR data information is based on CENELEC's standards EN50360 and EN50361, which use the limit of 2 watts per kilogram, averaged over 10 grams of tissue. Thailand WWAN wireless notice This telecom equipment has complied with NTC regulations. Taiwan NCC notices Wireless LAN 802.11a devices Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Thailand WWAN wireless notice 7 Airline travel notice Use of electronic equipment onboard commercial aircraft is at the discretion of the airline. User-replaceable battery notices When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, refer to the HP Web site at http://www.hp.com/recycle. For information about removing a user-replaceable battery, refer to the user guide included with the product. 8 Chapter 1 Regulatory notices for notebook computers Factory-sealed battery notices The battery[ies] in this product cannot be easily replaced by users themselves. Removing or replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge, contact support. When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. Laser compliance WARNING! Use of controls or adjustments, or performance of procedures other than those specified in the laser product installation guide, may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified in the laser product installation guide. Allow only authorized service providers to repair the unit. This product may be provided with an optical storage device (for example, a CD or DVD drive) and/or a fiber optic transceiver. Each of these devices that contain a laser is classified as a Class 1 Laser Product in accordance with IEC/EN 60825-1 and meets the requirements for safety of that standard. Each laser product complies with US FDA regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50 dated June 24, 2007. Power cord notice If you were not provided with a power cord for the computer or for an external power accessory intended for use with the computer, you should purchase a power cord that is approved for use in your country or region. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm/18AWG, and the length of the cord must be between 1.0 m (3.2 ft) and 2 m (6.56 ft). If you have questions about the type of power cord to use, contact your authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. Factory-sealed battery notices 9 Japan power cord notice DC plug of external HP power supply Macrovision Corporation notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only, unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 10 Chapter 1 Regulatory notices for notebook computers 2 Regulatory notices for desktops, thin clients and personal workstations Modem notices WARNING! To reduce the risk of fire, electric shock, and injury to persons when using this device, always follow basic safety precautions, including the following:
Do not use this product near waterfor example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during an electrical storm. There is a remote risk of electric shock from lightning. Do not use this product to report a gas leak while in the vicinity of the leak. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack, or internal component. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord. Do not plug a modem or telephone cable into the RJ-45 (Ethernet network) jack. SAVE THESE INSTRUCTIONS. Telecommunications device approvals The telecommunications device in the computer is approved for connection to the telephone network in the countries and regions whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. Refer to the user guide included with the product to ensure that the product is configured for the country or region in which the product is located. Selecting a country or region other than the one in which it is located may cause the modem to be configured in a way that violates the telecommunication regulations/laws of that country or region. In addition, the modem may not function properly if the correct country or region selection is not made. If, when you select a country or region, a message appears that states that the country or region is not supported, this means that the modem has not been approved for use in this country or region and thus should not be used. U.S. modem statements This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the bottom of the computer or on the modem is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. Provide this information to the telephone company if you are requested to do so. Applicable certification jack USOC = RJ11C. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Modem notices 11 The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all locations, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this HP equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn't practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted telephone service. If trouble is experienced with this equipment, call technical support. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. You should perform repairs only to the equipment specifically discussed in the Troubleshooting section of the user guide, if one is provided. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure that the installation of this HP equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges). In order to program this information into your fax machine, you should complete the steps outlined in the faxing software instructions. Canadian modem statements This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number, REN, is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all devices does not exceed 5. The REN for this terminal equipment is 1.0. 12 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations Japanese modem statements If the computer does not have the Japanese certification mark on the bottom of the computer, refer to the appropriate certification marking below. The Japanese certification mark for the LSI Corporation PCI-SV92EX Soft modem is below:
New Zealand modem statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. If this device is equipped with pulse dialing, note that there is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service. Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:
a. There shall be no more than 10 call attempts to the same number within any 30-minute period for any single manual call initiation. The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. b. c. Where automatic calls are made to different numbers, the equipment shall be set to go on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing (So set between 2 and 10). d. Modem notices 13 Voice support All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used, and what is disclosed to any other party. This equipment shall not be set to make automatic calls to the Telecom 111' Emergency Service. Electromagnetic compatibility notices This guide provides country- and region-specific nonwireless and wireless regulatory notices and compliance information for the computer product. Some of these notices may not apply to your product. One or more integrated wireless devices may be installed. In some environments, the use of wireless devices may be restricted. Such restrictions may apply onboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use of this product, ask for authorization to use it before you turn it on. Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Declaration of conformity for products marked with the FCC logo (United States only) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
14 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations 1. 2. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. For questions regarding the product, contact:
Hewlett-Packard Company P.O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 For questions regarding this FCC declaration, contact:
Hewlett-Packard Company P.O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333. To identify this product, refer to the part, series, or model number found on the product. Products with wireless LAN devices This product may be equipped with a wireless LAN device. This device must not be co-located or operating in conjunction with any other antenna or transmitter. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. Australia telecom statement The computer must be connected to the Telecommunication Network through a line cord that meets the requirements of AS/CA S008. WARNING! Modems without integral RJ11 connector that are shipped with this computer should not be installed in any other device. This equipment incorporates a radio transmitting and receiving device. In normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards. Electromagnetic compatibility notices 15 Brazil notice Este equipamento opera em carter secundrio, isto , no tem direito a proteo contra interferncia prejudicial, mesmo de estaes do mesmo tipo, e no pode causar interferncia a sistemas operando em carter primrio. CAUTION: A alimentao de energia predefinida para 220/230Vv. Se voc possuir tomada eltrica de 110/115Vv, por favor, altere a chave na parte traseira do seu computador para a tenso correta. Canadian notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, CAN ICES-3(B)/NMB-3(B). If this device has WLAN or Bluetooth capability, this device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. During normal operation: To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennae should not be less than 20 cm (8 inches). To identify the location of the wireless antennae, refer to the documentation included with the computer. CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device. The antenna for this device is not replaceable. Any attempt at user modification may damage your computer. European Union regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable:
Low Voltage Directive 2006/95/EC; EMC Directive 2004/108/EC; Ecodesign Directive 2009/125/EC;
R&TTE Directive 1999/5/EC; RoHS Directive 2011/65/EU Compliance with these directives is assessed using applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following web site: www.hp.eu/certificates
(Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS:HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. 16 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations Products with wireless functionality (EMF) This product meets the provisions of the EU's Council recommendation 1999/519/EC on the limitation of the exposure of the general public to electromagnetic fields (0 Hz to 300 GHz). This product may incorporate a radio transmitting and receiving device. For desktop computers in normal use, a separation distance of 20 cm ensures that radio frequency exposure levels comply with EU requirements. Restrictions for product with wireless functionality When operating in the frequency band 5150 to 5350 MHz, this product is restricted to indoor use only. European telephone network declaration (Modem/Fax) The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC (Annex II) and carries the CE marking accordingly. However, due to differences between the individual PSTNs provided in different countries/regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work with analogue DTMF Networks. This equipment may have internetworking difficulties in PSTN networks that only support Pulse Dialing. Please consult with your network operator for further assistance. Ergonomics notice Germany (English text) A computer system comprising HP brand products meets the applicable German ergonomic requirements if all affected constituent products bear the "GS" approval mark, for example Business Desktop PC, keyboard, PC-mouse and monitor. Germany (Deutscher text) Ein aus HP Produkten bestehendes Computersystem erfllt die anwendbaren ergonomischen Anforderungen, wenn alle verwendeten Komponenten das GS Zeichen tragen, wie z. B. Business Desktop PC, Tastatur, PC-Maus und Bildschirm. Japan notice Wireless LAN and Bluetooth certification markings If this device contains radio equipment, it is certified radio equipment. Electromagnetic compatibility notices 17 South Korea notices Mexico notice Declaracin para Mxico La operacin de este equipo est sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operacin no deseada. If your product is provided with wireless accessories such as a keyboard or mouse and you need to identify the model of the accessory, refer to the label included on that accessory. Taiwan NCC notices Wireless LAN 802.11a devices 18 Chapter 2 Regulatory notices for desktops, thin clients and personal workstations Wireless LAN 802.11 devices/Bluetooth devices/Short range devices Electromagnetic compatibility notices 19 3 Safety notices for notebook computers WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. Heat-related safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC/EN 60950). Potential safety conditions notice If you notice any of the following conditions (or if you have other safety concerns), do not use the computer: crackling, hissing, or popping sound, or a strong odor or smoke coming from the computer. It is normal for these conditions to appear when an internal electronic component fails in a safe and controlled manner. However, these conditions may also indicate a potential safety issue. Do not assume it is a safe failure. Turn off the computer, disconnect it from its power source, and contact technical support for assistance. User-replaceable battery notices WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. WARNING! Keep the battery away from children. WARNING! To reduce potential safety issues, only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased as an accessory from HP should be used with the computer. Headset and earphone volume level notice WARNING!
periods. To prevent possible hearing damage, do not listen at high volume levels for long 20 Chapter 3 Safety notices for notebook computers Power cord notices WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded
(earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. WARNING! To reduce potential safety issues, only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or an AC adapter purchased as an accessory from HP should be used with the computer. Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Cleaning the keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris. Travel notice WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m Power cord notices 21 China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. Norway and Sweden: Cable grounding notice for products with a TV tuner CAUTION: To reduce potential safety issues, use a galvanic isolator when connecting to a cable distribution system. Taiwan BSMI notice 22 Chapter 3 Safety notices for notebook computers 4 Safety notices for desktops, thin clients and personal workstations Important safety information WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and on the Documentation CD that is included with the product. To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded
(earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature. The computer may be heavy; be sure to use ergonomically correct lifting procedures when moving it. Install the computer near an AC outlet. The AC power cord is your computers main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your computer has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Do not operate the computer with the cover removed. For your safety, always unplug the computer from its power source and from any telecommunications systems (such as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. CAUTION:
system, the voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your computer and void any implied warranty. This product has not been evaluated for connection to an IT power system (an AC distribution system with no direct connection to earth, according to IEC/EN 60950). If your computer is provided with a voltage select switch for use in a 115 or 230 V power Installation conditions See installation instructions before connecting this equipment to the input supply. Important safety information 23 WARNING! The equipment must be provided with a proper AC protective earth (PE) ground connection. Energized and moving parts may be inside the computer. Disconnect power to the equipment before removing the enclosure. Replace and secure the enclosure before re-energizing the equipment. Battery replacement notice WARNING! The product may contain an internal lithium manganese dioxide, vanadium pentoxide, or alkaline battery or battery pack. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery. Do not expose to temperatures higher than 60 C (140 F). Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Replace only with the HP spare designated for this product. For information about removing a battery, refer to your computer documentation. Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP partner, or their agents. The Taiwan EPA requires dry battery manufacturing or importing firms, in accordance with Article 15 of the Waste Disposal Act, to indicate the recovery marks on the batteries used in sales, giveaways, or promotions. Contact a qualified Taiwanese recycler for proper battery disposal. Headset and earphone volume level notice To prevent possible hearing damage, do not listen at high volume levels for long WARNING!
periods. Laser safety For products equipped with optical drives or fiber optic transceivers. This product may be provided with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. These contain lasers and are classified as Class 1 Laser Products in accordance with the standard IEC/EN 60825-1 and comply with its requirements. Each laser product complies with US FDA Regulations of 21 CFR 1040.10 and 1040.11 or complies with those regulations except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. 24 Chapter 4 Safety notices for desktops, thin clients and personal workstations WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser products installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:
Do not try to open the module enclosure. There are no user-serviceable components inside. Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. Power supply and power cord set requirements Power supply class I grounding requirements For protection from fault currents, the equipment shall be connected to a grounding terminal. Plug the system power cord into an AC outlet that provides a ground connection. Substitute cords may not provide adequate fault protection. Only use the power cord supplied with this product or a Hewlett-
Packard authorized replacement. Brazil notice Este equipamento deve ser conectado obrigatoriamente em tomada de rede de energia eltrica que possua aterramento (trs pinos), conforme a norma nbr abnt 5410,visando a segurana dos usurios contra choques eltricos. Denmark Apparatets stikprop skal tilsluttes en stikkontakt med jord, som giver forbindelse til stikproppens jord. Finland Norway Sweden Laite on liitettv suojakoskettimilla varustettuun pistorasiaan. Apparatet m tilkoples jordet stikkontakt. Apparaten skall anslutas till jordat uttag. Power supply requirements The power supplies on some products have external power switches. The voltage select switch feature on the product permits it to operate from any line voltage between 100-127 or 200-240 volts AC. Power supplies on those products that do not have external power switches are equipped with internal circuits that sense the incoming voltage and automatically switch to the proper voltage. For safety reasons, use only the AC adapter provided with the unit or an authorized replacement adapter from Hewlett-Packard. Replacement part numbers may be found at http://www.hp.com/cgi-
bin/hpsupport/index.pl. For use in Norway This product is also designed for an IT power system with phase-to-phase voltage 230V. Power supply and power cord set requirements 25 Power cord set requirements The power cord set received with the product meets the requirements for use in the country where the equipment was originally purchased. Use only the power cord provided with the unit or an authorized replacement power cord from Hewlett-Packard or an approved HP source. Replacement part numbers may be found at http://www.hp.com/cgi-bin/hpsupport/index.pl. Power cord sets for use in other countries must meet the requirements of the country where you use the product. For more information on power cord set requirements, contact your authorized HP dealer, reseller, or service provider. WARNING! Do not use power cords from other products. Mismatched power cords may result in a shock and fire hazard. The requirements listed below are applicable to all countries:
1. 2. The power cord must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be installed. The length of the power cord must be between 1.8 m (6 feet) and 3.6 m (12 feet). For a power cord 2.0 m (6.56 feet) or less, the diameter of the wire must be a minimum of 0.75 mm2 or 18AWG. If the power cord is longer than 2.0 m (6.56 feet), the diameter of the wire must be a minimum of 1.0 mm2 or 16AWG. The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. WARNING! Do not operate this product with a damaged power cord set. If the power cord set is damaged in any manner, replace it immediately. Damaged cords may result in user exposure to hazards. Japan power cord requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Pinch hazard WARNING! Observe pinch hazard areas. Keep fingers away from closing parts. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA 70, provides information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. 26 Chapter 4 Safety notices for desktops, thin clients and personal workstations Lightning protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. Table 4-1 Antenna Grounding Reference Grounding Component 1 2 3 4 5 6 7 Electric Service Equipment Power Service Grounding Electrode System (NEC Art 250, Part III) Ground Clamps Grounding Conductors (NEC Section 810.21) Antenna Discharge Unit (NEC Section 810.20) Ground Clamp Antenna Lead-in Wire Note to CATV system installer This reminder is provided to call the CATV systems installers attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in particular, specify that the Coaxial cable shield shall be connected to grounding system of the building, as close to the point of cable entry as practical. TV antenna connectors protection 27 China safety notices China: Altitude notice Altitude warning for products not certified for use in >5000 m China: Tropical warning notice Tropical warning for products not certified for use in tropical regions. 28 Chapter 4 Safety notices for desktops, thin clients and personal workstations Germany acoustics notice Sound pressure level (LpA) is far below 70dB(A) (operator position, normal operation, according to ISO 7779) Product noise emission data can be found in the product related IT ECO Declarations at Internet address: http://www.hp.com/go/ted Schalldruckpegel (LpA) ist weit unterhalb 70 dB(A) (Benutzerposition, normaler Betrieb, nach ISO 7779) Die Schallemissionswerte der Produkte knnen in den produktbezogenen IT ECO Declarations auf folgender Internet Adresse gefunden werden: http://www.hp.com/go/ted Taiwan BSMI notice Germany acoustics notice 29 5 Environmental notices for notebook computers This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/
recycle. Brazil alkaline battery disposal HEWLETT PACKARD BRASIL LTDA (HP) AV. JOS LUIZ MAZALI N 360 - GALPO B-PARTE 1-BAIRRO RESIDENCIAL BURCK - LOUVEIRA/SP - CEP: 13290-000 No descarte o produto eletrnico em lixo comum CNPJ: 61.797.924/0007-40 Centro de Informaes HP: (11) 4004-7751 ou 0800-7097751 Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes, inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/
reciclar 30 Chapter 5 Environmental notices for notebook computers Brazil hardware recycling information HEWLETT PACKARD BRASIL LTDA (HP) AV. JOS LUIZ MAZALI N 360 - GALPO B-PARTE 1-BAIRRO RESIDENCIAL BURCK - LOUVEIRA/SP - CEP: 13290-000 No descarte o produto eletrnico em lixo comum CNPJ: 61.797.924/0007-40 Centro de Informaes HP: (11) 4004-7751 ou 0800-7097751 Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes, inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/
reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-
certified computers::
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Notebooks, Mobile Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Product will exit sleep mode when the power/sleep button is pressed. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. Tablets/Slates Less than or equal to 1 minute Not applicable Not applicable Brazil hardware recycling information 31 For computers that support an always-on, always-connected use profile where internet access is available (such as tablets and slates), alternative low power modes - such as Short or Long Idle modes (as defined in the ENERGY STAR Computer Program Requirements) are provided that consume very little power (</= 10 Watts) and when applicable, maximize product battery life. These alternative low power modes are dynamic, with the display sleep mode activated within 1 minute of user inactivity. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/powermanagement. Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. China environmental notices 32 Chapter 5 Environmental notices for notebook computers China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers (CEL-30), this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Portable Computer Category B Category C Category D Category A Category B Category C TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa 20.0+Efa 26.0+Efa 54.5+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa 35.0+Efa 45.0+Efa 75.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa 45.0+Efa 65.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to CEL-30. Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
The product that has a CPU physical core number of not less than 2, system memory 1. System memory of not less than 2 GB China PC energy label 33 Product Type Category D Configuration Description 2. A Discrete GPU of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. 34 Chapter 5 Environmental notices for notebook computers China PC energy label 35 China restriction of hazardous substances (RoHS) The Table of Hazardous Substances/Elements and their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java card reader Speakers, external TV tuner USB flash memory drive Hazardous Substances and Elements Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O 36 Chapter 5 Environmental notices for notebook computers Hazardous Substances and Elements Part Name USB hub Web camera Wireless receiver Wireless cards Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity. China restriction of hazardous substances (RoHS) 37 38 Chapter 5 Environmental notices for notebook computers India restriction of hazardous substances (RoHS) This product complies with the India E-waste (Management and Handling) Rule 2011 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/
environment/productdata/itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/
support. India restriction of hazardous substances (RoHS) 39 IT ECO declarations For notebook PCs, go to http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/
iteconotebook-o.html. Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mexico Sustainable Energy Use Law This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). Turkey EEE regulation Ukraine restriction of hazardous substances (RoHS) The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. Perchlorate materialspecial handling may apply See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. This products real-time clock battery or coin cell battery may contain perchlorate and may require special handling when recycled or disposed of in California. 40 Chapter 5 Environmental notices for notebook computers 6 Environmental notices for desktops, thin clients and personal workstations This chapter provides country- and region-specific environmental notices and compliance information. Some of these notices may not apply to your product. Electronic hardware, packaging and battery recycling HP encourages customers to recycle used electronic hardware, HP original print cartridges packaging, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle. For information about recycling the product in Japan, refer to http://www.hp.com/jp/hardwarerecycle/. Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service or go to http://www.hp.com/recycle. Brazil alkaline battery disposal No descarte o produto eletrnico em lixo comum HEWLETT PACKARD BRASIL LTDA (HP) AV. JOS LUIZ MAZALI N 360 - GALPO B-PARTE 1-BAIRRO RESIDENCIAL BURCK - LOUVEIRA/SP - CEP: 13290-000 CNPJ: 61.797.924/0007-40 Centro de Informaes HP: (11) 4004-7751 ou 0800-7097751 Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes, inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/
reciclar Electronic hardware, packaging and battery recycling 41 Brazil hardware recycling information No descarte o produto eletrnico em lixo comum HEWLETT PACKARD BRASIL LTDA (HP) AV. JOS LUIZ MAZALI N 360 - GALPO B-PARTE 1-BAIRRO RESIDENCIAL BURCK - LOUVEIRA/SP - CEP: 13290-000 CNPJ: 61.797.924/0007-40 Centro de Informaes HP: (11) 4004-7751 ou 0800-7097751 Este produto eletroeletrnico e seus componentes no devem ser descartados no lixo comum, pois embora estejam em conformidade com padres mundiais de restrio a substncias nocivas, podem conter, ainda que em quantidades mnimas, substncias impactantes ao meio ambiente. Ao final da vida til deste produto, o usurio dever entreg-lo HP. A no observncia dessa orientao sujeitar o infrator s sanes previstas em lei. Aps o uso, as pilhas e/ou baterias dos produtos HP devero ser entregues ao estabelecimento comercial ou rede de assistncia tcnica autorizada pela HP. Para maiores informaes, inclusive sobre os pontos de recebimento, acesse: http://www.hp.com.br/
reciclar ENERGY STAR Certification (select models only) ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Hewlett-Packard Company has followed the U.S. EPAs enhanced product certification process to ensure that products marked with the ENERGY STAR logo are ENERGY STAR certified per the applicable ENERGY STAR guidelines. The following logo appears on all ENERGY STAR-
certified computers::
A key ENERGY STAR requirement for computer products is power management features that significantly reduce energy consumption when the product is not in use. Power management allows a computer to automatically enter a low power sleep mode, or other low power mode, after a defined period of inactivity. The power management features have been preset as follows when the computer is operating on AC power:
Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode Desktops, Integrated Desktops, Workstations Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes (varies by model) Thin clients Less than or equal to 15 minutes (varies by model) Less than or equal to 30 minutes when sleep mode is Product will exit sleep mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. When sleep mode is supported by operating system product will exit sleep 42 Chapter 6 Environmental notices for desktops, thin clients and personal workstations Computer type Time to activate display sleep mode Time to activate computer sleep mode (minutes) Resuming from sleep mode supported by the operating system (varies by model) mode when user interacts with any input device, including the mouse or keyboard. If Wake-on-Lan (WOL) is enabled, the system can resume from sleep in response to a network signal. The computer exits Sleep when the power/Sleep button is pressed. When the Wake On LAN (WOL) feature is enabled, the computer can also exit Sleep in response to a network signal. Additional information on the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/powermanagement. Additional information on the ENERGY STAR program and its environmental benefits are available on the EPA ENERGY STAR Web site at http://www.energystar.gov. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No. 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at http://www.hp.com/go/reach. Mercury statement This statement applies to All-in-One computers with built-in display panels that do not use LED backlighting. This HP product may contain the following material that might require special handling at end-of-life:
Mercury in the fluorescent lamp in the display LCD Disposal of mercury can be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (EIA)
(http://www.eiae.org). Perchlorate materialspecial handling may apply The computers real-time clock battery may contain perchlorate and may require special handling when recycled or disposed of in California. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. Chemical substances 43 China environmental notices China PC energy label In accordance with The Regulation of the Implementation on China Energy Label for Microcomputers (CEL-30), this microcomputer has an Energy Efficiency Label. The energy efficiency grade, TEC (Typical Energy Consumption), and product category presented on the label are determined and calculated according to the standard GB28380-2012. 1. Energy Efficiency Grades The grade is determined by the standard with the calculation of base consumption level with the sum of all the allowances for additional components such as main memory and graphics card. For products of any grade, the TEC should not exceed the value specified in the following table:
Product Type Desktop microcomputer, AIO Category A Portable Computer Category B Category C Category D Category A Category B TEC (kilowatt hour) Grade 1 98.0+Efa 125.0+Efa 159.0+Efa 184.0+Efa 20.0+Efa 26.0+Efa Grade 2 148.0+Efa 175.0+Efa 209.0+Efa 234.0+Efa 35.0+Efa 45.0+Efa Grade 3 198.0+Efa 225.0+Efa 259.0+Efa 284.0+Efa 45.0+Efa 65.0+Efa 44 Chapter 6 Environmental notices for desktops, thin clients and personal workstations Product Type TEC (kilowatt hour) Category C 54.5+Efa 75.0+Efa 123.5+Efa NOTE: Efa is the sum of power factor of product additional functions. 2. 3. Typical Energy Consumption The energy consumption figure presented on the label is the data measured with the representative configuration that covers all the configurations in the registration unit which is selected according to CEL-30. Thus, actual energy consumption of this specific microcomputer may not be the same as the TEC data presented in the label. Product Category The product category is determined by the standard according to the microcomputers configuration. The categorization of products complies with the regulations in the following table:
Product Type Category A Category B Category C Category D Configuration Description Desktop microcomputer, AIO Portable Computer The desktop microcomputer and AIO whose configuration is out of the scope of Category B, C, and D The portable computer whose configuration is out of the scope of Category B and C CPU physical core number of 2, and system memory of not less than 2GB A Discrete GPU CPU physical core number of over 2, with at least one of the following features:
1. 2. System memory of not less than 2 GB A Discrete GPU The product that has a CPU physical core number of not less than 2, system memory of not less than 2GB, A Discrete GPU with Frame Buffer Width not less than 128-bit. CPU physical core number of not less than 4, with at least one of the following features:
1. 2. System memory of not less than 4 GB A Discrete GPU with Frame Buffer Width not less than 128-bit For more details on the specification, please refer to the standard GB28380-2012. China PC energy label 45 46 Chapter 6 Environmental notices for desktops, thin clients and personal workstations China restriction of hazardous substances (RoHS) The Table of Hazardous Substances/Elements and their Content As required by China's Management Methods for Controlling Pollution by Electronic Information Products Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display
(LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java card reader Speakers, external TV tuner USB flash memory drive Hazardous Substances and Elements Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X X X X X X X X O X X X X X X X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O China restriction of hazardous substances (RoHS) 47 Hazardous Substances and Elements Part Name USB hub Web camera Wireless receiver Wireless cards Lead
(Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers
(PBDE) X X X X O O O O O O O O O O O O O O O O O O O O This form has been prepared in compliance with the provisions of SJ/T 11364. O: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572. X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component. All parts named in this table with an X are in compliance with the European Unions RoHS Legislation. NOTE: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity. 48 Chapter 6 Environmental notices for desktops, thin clients and personal workstations China restriction of hazardous substances (RoHS) 49 50 Chapter 6 Environmental notices for desktops, thin clients and personal workstations India restriction of hazardous substances (RoHS) This product complies with the India E-waste (Management and Handling) Rule 2011 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. Information for European Union Commission Regulation 1275/2008 To locate product power consumption data, including when the product is in networked standby with all wired network ports connected and wireless devices connected, refer to section P14 Additional information of the product IT ECO Declaration at http://www.hp.com/hpinfo/globalcitizenship/
environment/productdata/itecodesktop-pc.html. Where applicable, activate and deactivate a wireless network using the instructions included in the product user guide or the operating system. Information is also available at http://www.hp.com/
support. IT ECO declarations Desktop PCs and Thin Clients http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html?
jumpid=reg_R1002_USEN Workstations http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecoworkstatio.html Japan restriction of hazardous substances (RoHS) A Japanese regulatory requirement, defined by specification JIS C 0950, 2008, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit http://www.hp.com/go/jisc0950. Mexico Sustainable Energy Use Law Ley para el Aprovechamiento Sustentable de la Energa de Mxico Se ha etiquetado este producto en conformidad con la Ley para el Aprovechamiento Sustentable de la Energa de Mxico, que requiere la divulgacin del consumo de energa del modo de uso normal
(modo inactivo) y del modo de espera. Su producto es una de las muchas configuraciones de esta familia de modelos; el consumo de energa del modo inactivo de su configuracin especfica puede diferir de la informacin de la etiqueta. El consumo real de energa de su producto puede ser mayor o India restriction of hazardous substances (RoHS) 51 menor que el valor informado en la etiqueta de energa de producto para Mxico a causa de factores como la configuracin (componentes y mdulos seleccionados) y el uso (tareas que se estn efectuando, software instalado y en ejecucin, etc.). NOTE: Esta ley no es aplicable a los workstations. This product has been labeled in compliance with the Mexico Sustainable Energy Use Law requiring disclosure of power consumption in the normal use (idle mode) and standby modes. Your product is one of many configurations in this model family; the idle mode power consumption of your specific configuration may vary from the information on the label. Actual power consumption of your product may be higher or lower than the value reported on the Mexico product energy label due to factors such as configuration (components and modules chosen) and usage (tasks being performed, software installed and running, etc.). NOTE: Workstations are not labeled because the law is not applicable to the workstation product category. Turkey EEE regulation Ukraine restriction of hazardous substances (RoHS) The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment. TCO Certified Edge Certification This section applies only to products bearing the TCO Certified Edge logo. 52 Chapter 6 Environmental notices for desktops, thin clients and personal workstations TCO Certified Edge Certification 53 Index A airline travel notice 8 altitude notice 21, 28 B battery notice 8, 9, 20, 40 battery recycling 30 Brazil notice 3 C cable grounding notice 22 Canada notices 3 China environmental notices 32, 44 China PC energy label 33, 44 China restriction of hazardous substances notice 36 D Declaration of Conformity notebook computers 2 disposal notices battery 40 battery, user replacement 8 equipment 30 factory sealed battery 9 E electronic hardware and battery recycling 30 ENERGY STAR certification 31, 42 environmental notices 30 equipment disposal notice 30 ergonomics notice 5, 17 European Union Commission Regulation 1275/2008 39, 51 European Union notices 4, 16 F Federal Communications Commission desktops, thin clients and workstations notice 14 54 Index desktops, thin clients, workstations cables 14 desktops, thin clients, workstations modifications 14 notebook computers cables 2 notebook computers modifications 2 notebook computers notice 2 G GS Notice 5, 17 H headset and earphone volume level notice 20 I India restriction of hazardous substances notice 39, 51 informcija Ukraine restriction of hazardous substances 52 J Japan notice 5, 17 Japan power cord notice 10 Japan restriction of hazardous substances notice 40, 51 K keyboard notice 21 L labels, regulatory 1 laser safety notice 9 M Macrovision Corporation notice 10 Mexico Sustainable Energy Use Law 40 Mexico wireless notice 6 modifications, desktops, thin clients, workstations Federal Communications Commission 14 modifications, notebook computers Federal Communications Commission 2 N notices airline travel 8 battery 8, 9, 40 battery, user replacement 20 Brazil 3 Canada 3 China restriction of hazardous substances 36 environmental 30 equipment disposal 30 ergonomics 5, 17 European Union 4, 16 headset and earphone volume level 20 India restriction of hazardous substances 39, 51 Japan 5, 17 Japan power cord 10 Japan restriction of hazardous substances 40, 51 keyboard 21 laser safety 9 Macrovision Corporation 10 Mexico 6 perchlorate material 40 power cords 9, 21 Singapore 6 South Korea 6 Taiwan 7, 18 Thailand WWAN wireless notice 7 travel 21 Ukraine restriction of hazardous substances 40 notices, desktops, thin clients and workstations Federal Communications Commission 14 notices, notebook computers Federal Communications Commission 2 P power cord notice 9, 21 R recycling, electronic hardware and battery 30 S Singapore wireless notice 6 South Korea notice 6 T Taiwan notice 7, 18 TCO Certified Edge Certification 52 Thailand WWAN wireless notice 7 travel notice 21 tropical warning notice 22, 28 TV tuner, cable grounding notice 22 U Ukraine restriction of hazardous substances notice 40, 52 V volume level notice, headset and earphone 20 W wireless LAN devices 3, 15, 16 Index 55
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-09-16 | 1860 ~ 1900 | PCB - PCS Licensed Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2015-09-16
|
||||
1 | Applicant's complete, legal business name |
HP Inc.
|
||||
1 | FCC Registration Number (FRN) |
0025126541
|
||||
1 | Physical Address |
3390 East Harmony Road
|
||||
1 |
Fort Collins, Colorado 80528
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
h******@acbcert.com
|
||||
1 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
B94
|
||||
1 | Equipment Product Code |
TNQ165SPFR
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
R**** P******** T******
|
||||
1 | Title |
US Canada Technical Regulations
|
||||
1 | Telephone Number |
970-8********
|
||||
1 | Fax Number |
000-0********
|
||||
1 |
r******@hp.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 03/15/2016 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Tablet PC | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Output power is ERP for operation below 1GHz and EIRP for operation over 1GHz. This device uses proximity sensors for power reduction to facilitate SAR compliance, pursuant to KDB Pub. 616217 D04. End users must be informed of transmitter operating requirements for satisfying RF exposure compliance. The highest reported SAR values for product specific (tablet) and simultaneous transmission usage scenarios are: 1.20 W/kg and 1.37 W/kg, respectively. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
SGS Taiwan Ltd.
|
||||
1 | Name |
J****** L********
|
||||
1 | Telephone Number |
886-2******** Extension:
|
||||
1 | Fax Number |
886 2********
|
||||
1 |
j******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.7 | 848.3 | 0.099 | 2.5 ppm | 1M10W7D | ||||||||||||||||||||||||||||||||||
1 | 2 | 22H | 829 | 844 | 0.083 | 2.5 ppm | 9M02G7D | ||||||||||||||||||||||||||||||||||
1 | 3 | 22H | 829 | 844 | 0.094 | 2.5 ppm | 9M01W7D | ||||||||||||||||||||||||||||||||||
1 | 4 | 24E | 1857.5 | 1902.5 | 0.662 | 2.5 ppm | 13M5W7D | ||||||||||||||||||||||||||||||||||
1 | 5 | 24E | 1860 | 1900 | 0.46 | 2.5 ppm | 17M9G7D | ||||||||||||||||||||||||||||||||||
1 | 6 | 24E | 1860 | 1900 | 0.49 | 2.5 ppm | 18M1W7D | ||||||||||||||||||||||||||||||||||
1 | 7 | 27 | 706.5 | 713.5 | 0.207 | 2.5 ppm | 4M52W7D | ||||||||||||||||||||||||||||||||||
1 | 8 | 27 | 709 | 711 | 0.176 | 2.5 ppm | 9M01G7D | ||||||||||||||||||||||||||||||||||
1 | 9 | 27 | 709 | 711 | 0.187 | 2.5 ppm | 8M97W7D | ||||||||||||||||||||||||||||||||||
1 | 1 | 27 | 779.5 | 784.5 | 0.308 | 2.5 ppm | 4M50G7D | ||||||||||||||||||||||||||||||||||
1 | 11 | 27 | 782 | 782 | 0.195 | 2.5 ppm | 9M01G7D | ||||||||||||||||||||||||||||||||||
1 | 12 | 27 | 782 | 782 | 0.203 | 2.5 ppm | 8M98W7D | ||||||||||||||||||||||||||||||||||
1 | 13 | 27 | 1715 | 1750 | 0.826 | 2.5 ppm | 8M99G7D | ||||||||||||||||||||||||||||||||||
1 | 14 | 27 | 1720 | 1745 | 0.621 | 2.5 ppm | 18M0G7D | ||||||||||||||||||||||||||||||||||
1 | 15 | 27 | 1720 | 1745 | 0.667 | 2.5 ppm | 18M0W7D |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC