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HP Notebook PC Reference GuideStartup Guide Notice This manual and any examples contained herein are provided as is and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. Copyright Hewlett-Packard Company 2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited. Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, SystemSoft Corp., Phoenix Technologies, Ltd., ATI Technologies Inc., and Adobe Systems Incorporated. See the individual programs for additional copyright notices. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Microsoft, MS-DOS, and Windows are U.S. registered trademarks of Microsoft Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and Celeron and SpeedStep are U.S. trademarks of Intel Corporation. TrackPoint is a U.S. trademark of International Business Machines. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 2 Reference GuideStartup Guide CAUTION Important Safety Information To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons:
Do not use this product with a telephone connection near water (for example, near a bathtub, sink, swimming pool, or in a wet basement). Avoid using a telephone connection (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lighting. Do not use a telephone connection to report a gas leak in the vicinity of the leak. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. HP Software Product License Agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS. UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE. Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched. Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:
Reference GuideStartup Guide 3 USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law. COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner. OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement. PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft License Agreement. TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party. SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard. TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice. UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright
(c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that 4 Reference GuideStartup Guide Software is delivered and licensed as Commercial computer software as defined in DFARS 252-227-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a), or as Restricted computer software as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 1 ............................................. June 2001 This manual is printed on recycled paper. Reference GuideStartup Guide 5 Contents Getting Started with Your HP Notebook......................................................................11 HP Notebook Reference Guide...................................................................................12 Taking Inventory.........................................................................................................14 Whats in the box?.................................................................................................14 To buy accessories.................................................................................................15 To find more information ......................................................................................16 Identifying Parts of the Computer...............................................................................17 Front View.............................................................................................................17 Back View.............................................................................................................18 Bottom View .........................................................................................................19 Status Lights..........................................................................................................20 Setting Up Your Computer .........................................................................................22 Step 1 Install the battery.....................................................................................23 Step 2 Connect AC power ..................................................................................25 Step 3 Connect a phone line ...............................................................................26 Step 4 Turn on the computer ..............................................................................27 Step 5 Set up Windows ......................................................................................27 Step 6 Register your notebook ...........................................................................28 What to do next .....................................................................................................29 To connect to the Internet......................................................................................29 Basic Operation...............................................................................................................31 Operating Your Computer...........................................................................................32 To turn the computer on and off............................................................................32 To reset the computer............................................................................................33 To change the boot device.....................................................................................34 To use the pointing devices ...................................................................................34 To use the Fn hot keys...........................................................................................36 To use the One-Touch buttons ..............................................................................36 To use the Windows and Applications keys..........................................................38 To use the embedded keypad ................................................................................38 To use the ALT GR key ........................................................................................39 To adjust the display..............................................................................................39 To adjust the volume .............................................................................................40 To change computer settings for a presentation ....................................................41 To work with CDs and DVDs ...............................................................................41 Securing Your Computer ............................................................................................42 To set up password protection...............................................................................42 To attach a security cable ......................................................................................43 To protect against viruses......................................................................................43 To set PC identification.........................................................................................44 To lock the hard disk drive....................................................................................44 Reference GuideStartup Guide 7 Working in Comfort with a Notebook PC ..................................................................46 Taking Care of Your Computer ..................................................................................48 To protect your hard disk drive .............................................................................48 To maintain your computer ...................................................................................48 To safeguard your data..........................................................................................49 To extend the life of the display ............................................................................49 To clean your computer.........................................................................................49 Batteries and Power Management ................................................................................51 Managing Power Consumption...................................................................................52 How the computer manages power automatically.................................................52 To manage power manually ..................................................................................54 Using Battery Power ...................................................................................................55 To check battery status..........................................................................................55 To respond to a low-battery warning.....................................................................55 To recharge the battery..........................................................................................56 To use additional batteries.....................................................................................56 To get the most from your batteries.......................................................................57 To maximize processor speed ...............................................................................58 Modem and Network Connections ................................................................................59 Using the Modem........................................................................................................60 To connect the modem ..........................................................................................60 To connect to the Internet......................................................................................62 To disconnect from the Internet ............................................................................62 To dial in to a network ..........................................................................................63 To change your modem settings............................................................................63 To send and receive e-mail....................................................................................64 To send and receive faxes (Windows ME or 98) ..................................................64 To send and receive faxes (Windows 2000)..........................................................65 Connecting to a LAN ..................................................................................................67 To connect to a LAN.............................................................................................67 Making Wireless Connections ....................................................................................69 To prepare for connections....................................................................................69 To turn wireless communication on and off..........................................................70 Add-On Devices ..............................................................................................................73 Using Plug-In Modules ...............................................................................................74 To install hot-swap support ...................................................................................74 To replace a plug-in module..................................................................................74 To connect the floppy disk drive to the parallel port.............................................77 To insert or remove a CD or DVD ........................................................................77 To play DVD movies ............................................................................................78 To create or copy CDs...........................................................................................78 Connecting PC Cards ..................................................................................................80 8 Reference GuideStartup Guide To insert or remove a PC Card..............................................................................80 Connecting External Devices......................................................................................82 To identify connectors for external devices...........................................................82 To connect a printer or other parallel device.........................................................83 To connect an external keyboard or mouse ...........................................................83 To connect a USB device ......................................................................................83 To connect an audio device ...................................................................................84 To use an external monitor....................................................................................84 To use a TV set as a monitor.................................................................................86 To connect a serial device .....................................................................................87 To connect an infrared device ...............................................................................87 To use a docking product ......................................................................................88 Installing Additional RAM .........................................................................................91 To install a RAM expansion module.....................................................................91 To remove a RAM expansion module...................................................................92 Replacing the Hard Disk Drive ...................................................................................94 To replace the hard disk drive ...............................................................................94 To replace the hard disk drive holder ....................................................................95 To prepare a new hard disk drive ..........................................................................95 Troubleshooting and Maintenance................................................................................97 Troubleshooting Techniques.......................................................................................98 Audio Problems.....................................................................................................98 CD-ROM and DVD Problems...............................................................................99 Display Problems ................................................................................................101 Docking Problems ...............................................................................................102 Hard Disk Drive Problems ..................................................................................103 Heat Problems .....................................................................................................104 Infrared Problems................................................................................................104 Keyboard and Pointing Device Problems............................................................105 LAN problems.....................................................................................................106 Memory Problems ...............................................................................................107 Modem Problems ................................................................................................108 PC Card (PCMCIA) Problems ............................................................................111 Performance Problems ........................................................................................112 Power and Battery Problems ...............................................................................113 Printing Problems................................................................................................115 Serial, Parallel, and USB Problems.....................................................................116 Startup Problems .................................................................................................118 Wireless Problems...............................................................................................119 Testing the Hardware ................................................................................................120 To run the e-DiagTools diagnostic test................................................................120 Configuring the Computer ........................................................................................122 To run the BIOS Setup utility..............................................................................122 To set up TopTools .............................................................................................127 Reinstalling and Updating Software .........................................................................129 To recover the factory installation of your hard disk...........................................129 Reference GuideStartup Guide 9 To create a boot disk ...........................................................................................130 To replace a damaged Recovery CD ...................................................................130 To update the BIOS.............................................................................................130 To update Windows drivers.................................................................................131 HP Support and Service...............................................................................................133 Getting Assistance for Your Computer.....................................................................134 To get help from the web ....................................................................................134 To contact HP for support or service...................................................................134 To receive repair service .....................................................................................136 To prepare your computer for shipment..............................................................137 Hewlett-Packard Limited Warranty Statement .........................................................138 Reference Information .................................................................................................141 Hardware Specifications ...........................................................................................142 Modem Reference Information .................................................................................145 Modem Reference (Ambit)..................................................................................145 Modem Reference (US Robotics) .......................................................................151 Safety Information ....................................................................................................157 Power Cords ........................................................................................................157 Ergonomics..........................................................................................................158 Battery Safety......................................................................................................158 Laser Safety.........................................................................................................159 LED Safety..........................................................................................................159 Exposure to Radio Frequency Radiation.............................................................160 Regulatory Information.............................................................................................161 U.S.A...................................................................................................................161 Canada.................................................................................................................162 European Union...................................................................................................162 Japan....................................................................................................................164 Russia ..................................................................................................................164 International ........................................................................................................164 Index ..............................................................................................................................166 10 Reference GuideStartup Guide Getting Started with Your HP Notebook Reference GuideStartup Guide 11 Getting Started with Your HP Notebook HP Notebook Reference Guide HP Notebook Reference Guide Hint You have several ways to get information in this online Reference Guide:
Click the Contents tab and browse through the table of contents. Click the Index tab and look up subjects. Click the Next and Previous buttons at the top of each page. Click the Print tool to print individual pages. If you want to print the entire Reference Guide, click Start, Programs, HP Library, Reference GuideAcrobat, then print (for Windows ME, click Start, Help, Your HP Notebook to find Reference Guide Acrobat). Stretch or Maximize this window for easier viewing. For the most current information available for your computer, check the HP Notebook Web site (www.hp.com/notebooks). Technical tips and other support information will be posted there. Notice This manual and any examples contained herein are provided as is and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers. Copyright Hewlett-Packard Company 2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 12 Reference GuideStartup Guide Getting Started with Your HP Notebook HP Notebook Reference Guide Microsoft, MS-DOS, and Windows are U.S. registered trademarks of Microsoft Corporation. Pentium and the Intel Inside logo are U.S. registered trademarks and Celeron and SpeedStep are U.S. trademarks of Intel Corporation. TrackPoint is a U.S. trademark of International Business Machines. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1000 NE Circle Blvd., MS 425E Corvallis, OR 97330 Edition 1, June 2001 Reference GuideStartup Guide 13 Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that make it convenient to use:
Two buttons provide convenient options for starting and stopping the computer. Volume controls are located within easy reach on the computers right side, and the audio-off button and light let you cut off all sound quickly when needed. All cable connectors are near the back of the computer, keeping cables away from your working area. This manual shows how to set up and operate your computer, as well as what to do if you run into trouble. Whats in the box?
HP notebook PC. Main battery (installed). CD-ROM, DVD, or similar drive module (installed). Floppy disk drive module (with certain models). AC adapter and power cord. Quick Start sheet. Startup Guide. Recovery CD, for restoring Windows and all software included with your computer. Microsoft Windows manual. CD with special software (for models with certain drive modules). 14 Reference GuideStartup Guide Getting Started with Your HP Notebook Taking Inventory To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, and other accessories, such as the following:
AC adapter. Floppy disk drive module. External floppy disk drive cable. Plug-in modules, such as CD-ROM drive, DVD drive, CD read/write drive, Zip drive, second hard disk drive. Replacement hard disk drive module. Main battery. Secondary battery. Weight-saving module, for module bay to reduce travel weight. External battery charger. Reference GuideStartup Guide 15 Getting Started with Your HP Notebook Taking Inventory To find more information The following table lists other sources of information about your computer and related products. Source Startup Guide Online Reference Guide Online HP Notes Microsoft Windows manual HP Notebook Web Site HP Customer Care Web Site Corporate Evaluators Guide Description and Location This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information. The full Reference Guide is shipped on the computers hard drive, and provides a complete source for operating and maintaining the computer. Look in the HP Library group, or on the Recovery CD in \hp\Library. For Windows ME, click Start, Help, Your HP Notebook, HP Reference Guide. For late-breaking information available after the manuals were completed, see the HP Notes in the online HP Library, or on the Recovery CD in \hp\Library. For Windows ME, click Start, Help, Your HP Notebook, HP Notes. This is shipped with your computer and contains information about using the version of Microsoft Windows shipped with your computer. www.hp.com/notebooks www.europe.hp.com/notebooks (European mirror). www.hp.com/go/support. This provides information about installing alternate operating systems, as well as how to configure your notebook computer in a corporate, networked environment. Located at the HP Notebook Web site. 16 Reference GuideStartup Guide Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. One-Touch buttons 2. Sleep button. Suspends and resumes operation. 3. Keyboard status lights (left to right: Caps Lock, Num Lock, Keypad Lock, Scroll Lock). 4. Power slide button. Turns the computer on and off. 5. Built-in microphone. 6. Pointing stick (pointing device). 7. Touch pad, click and scroll buttons. 8. Main status lights (left to right): power mode, hard disk activity, charging status for main battery, and charging status for secondary battery. 9. Module eject latch. 10. Volume control. 11. Audio off button and audio-off light. 12. Audio jacks (left to right): audio out (headphones), external microphone, audio in. 13. Infrared port. 14. S-video port (TV-out). 15. System-off switch. 16. Kensington lock slot (security connector). 17. (Not used) Reference GuideStartup Guide 17 Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 19. Two universal serial bus ports (USB). 20. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device. 21. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally. 22. External monitor port. 23. Docking port. 24. AC adapter jack. 25. Modem port (on certain models) 26. LAN port. 27. PC Card and CardBus slots (upper and lower) 28. Wireless on-off button and indicator light (on certain models) 18 Reference GuideStartup Guide Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 29. Plug-in module bay. Can contain a CD-ROM or DVD drive, floppy disk drive, secondary battery, or other plug-in module. 30. Main battery. 31. Main battery latch. 32. Hard disk drive. 33. RAM cover. 34. Mini-PCI cover (no user parts inside). Reference GuideStartup Guide 19 Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as caps lock and num lock. The following diagram shows the status lights on the front of the computer. 1. Power mode. On: the computer is on (even if the display is off). Blinking: the computer is in Standby mode. Off: the computer is off or in Hibernate mode. 2. Hard disk drive activity. On: computer is accessing the hard disk drive. 3. Main battery status. Green: The AC adapter is connected and the battery is fully charged. Amber: The AC adapter is connected and the battery is charging. Blinking: The AC adapter is connected and the battery is missing or has a fault. Off: The AC adapter is not connected. 4. Secondary battery status. Green: The AC adapter is connected and the battery is fully charged. Amber: The AC adapter is connected and the battery is charging. Blinking: The battery has a fault. Off: The AC adapter is not connected, a secondary battery is not installed, or the battery is not charging. 20 Reference GuideStartup Guide Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keysotherwise, cursor control is active. 4. Scroll Lock. Scroll Lock is active. Reference GuideStartup Guide 21 Getting Started with Your HP Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook), or visit our ergonomics Web site, www.hp.com/ergo. For a summary about working with a notebook computer, see Working in Comfort with a Notebook PC on page 46. If you are using your notebook computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook). When you set up your computer for the first time, youll need to install and charge the battery, connect the AC adapter, turn on the computer, and run the Windows setup program. 22 Reference GuideStartup Guide Getting Started with Your HP Notebook Setting Up Your Computer WARNING Step 1 Install the battery Do not mutilate or puncture batteries. Do not dispose of batteries in fire, or they can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly. Your computer is shipped with the battery installed. If the battery has been removed, you should install it:
1. Turn the computer upside down. 2. Insert the front (rounded) end of the battery into the battery compartment on the bottom of the computer, and lower the back end in until it clicks into place. Reference GuideStartup Guide 23 Getting Started with Your HP Notebook Setting Up Your Computer To remove the battery 1. Do one of the following:
Plug in the AC adapter. Shut down the computer or put it into Hibernate mode. 2. Slide the batterys release latch, then lift the battery out of its compartment. 24 Reference GuideStartup Guide Getting Started with Your HP Notebook Setting Up Your Computer Step 2 Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved adapter). Using any other AC adapter could damage the computer and may void your warranty (see the warranty statement in this manual). Plug in the AC adapter, and connect it to the AC adapter jack on the back of the computer. The computers battery then starts charging. While the battery is charging, you can continue with step 3. Reference GuideStartup Guide 25 Getting Started with Your HP Notebook Setting Up Your Computer Step 3 Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem. 1. Make sure the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.) 2. Connect the telephone cord to the built-in modem. 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesnt fit the jack, you may need to use an adapter. For details about using the modem, see Using the Modem on page 60. For details about using the modem, including AT commands, see the online Reference Guide. 26 Reference GuideStartup Guide Getting Started with Your HP Notebook Setting Up Your Computer Step 4 Turn on the computer Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the blue sleep button again. Leave the AC adapter plugged in for at least an hour. Step 5 Set up Windows Your notebook computer has Microsoft Windows ME, 98, or 2000 preinstalled on its hard disk drive. The first time you turn on your computer, the Windows Setup program runs automatically so you can customize your setup. 1. Follow the Setup programs instructions as they appear on the screen. If the program prompts you to enter the Product ID code, you will find this code on the bottom of the computer. 2. If your computer has a modem, check the modems country or region settings:
Windows 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties. Windows 2000: click Start, Settings, Control Panel, double-click Phone and Modem Options, then click Edit on the Dialing Rules tab. Reference GuideStartup Guide 27 Getting Started with Your HP Notebook Setting Up Your Computer Step 6 Register your notebook Be sure to register your computer. Registering is free and fast, and ensures you will receive quicker, more personalized support. The information you provide during registration allows us to provide you with better products and services. Registering your computer does the following:
Records your ownership of the computer with Hewlett-Packard and provides access to service, support, and information. Records your ownership of the Windows 98 operating system with Microsoft. If you have Windows 2000, please contact Microsoft separately to register the operating system. You can register in any of three ways: by modem, by phone, or by fax. By modem If your computer does not have a built-in modem, you can register after you set up a PC Card modem or an external modemor you can register by phone or fax. If you are not prompted to register, you can click the Register button in the welcome screen. Make sure the phone line is connected to the modem port and follow the onscreen instructions. If you choose not to register right away, you can do so by modem later by double-
clicking the Registration icon on the desktop. Make sure the phone line is connected and follow the onscreen instructions. The icon disappears after you register. By phone You can register by calling your HP Customer Care Center. See To contact HP for support or service on page 134 for the phone number. By fax If you have a printer connected to your computer, you can print a registration form and fax it to HP. Double-click the HP Notebook Registration icon on the desktop, and print the registration form. You will find the fax number on the form. 28 Reference GuideStartup Guide Getting Started with Your HP Notebook Setting Up Your Computer What to do next Here are a few things you may want to try at this point:
If youre not familiar with the version of Windows installed on your computer, click Start, Help or check the Windows manual to discover whats new. If your computer shipment includes a DVD drive or CD-RW drive, you also received special software for the drivefind the software CD in the box. Click Start, Programsif the software isnt listed, insert the CD in the drive. Follow the instructions displayedrun Setup on the CD if it doesnt run automatically. See the online Reference Guide to learn more about using and maintaining your computerclick Start, Programs, HP Library. To connect to the Internet If you are connected to a wired or wireless LAN with Internet access or your computer has a modem (built-in, PC Card, or external), you can connect to the Internet. For details, see the online Reference Guideclick Start, Programs, HP Library. If you are connected to a wired or wireless LAN with Internet access or your computer has a modem (built-in, PC Card, or external), you can connect to the Internet. For details, see Using the Modem on page 60, Connecting to a LAN on page 67, or Making Wireless Connections on page 69. Reference GuideStartup Guide 29 Basic Operation Reference GuideStartup Guide 31 Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computerdepending on power considerations, types of active connections, and start-up time. For information on caring for and protecting your computer, see Operating Your Computer in the online Reference Guide. To turn the computer on and off Power mode Display-off mode Saves minimal power. Turns off the display and hard disk. Restarts quickly. Maintains network connections. Standby mode Saves significant power. Turns off the display and other components. Maintains current session in RAM. Restarts quickly. Restores network connections. Hibernate mode Saves maximum power. Saves current session to disk, then shuts down. Restores network connections. Shut down (off) Saves maximum power. Turns off without saving current session. At startup, resets everything, starts a new session, and restores network connections. To enter this mode Allow timeout. Press blue sleep button or click Start, Shutdown, Standby or allow timeout. Press Fn+F12 or Click Start, Hibernate
(Windows 98) or Click Start, Shut Down, Hibernate (Windows 2000) or allow timeout. Click Start, Shut Down
(recommended) or slide the power button. To turn on again Press any key or move a pointing device to restore the display. Press the blue sleep button to display your current session. Press the blue sleep button to restart and restore your previous session. Press the blue sleep button to restart with a new session. You can also customize the way these power modes work. See How the computer manages power automatically on page 52. 32 Reference GuideStartup Guide Basic Operation Operating Your Computer Hint You can also customize the way these power modes work. See the chapter titled Batteries and Power Management in the online Reference Guide. To boot from a floppy drive or CD-ROM or DVD drive, press ESC during reboot when the HP logo and prompt appear. Then select the removable floppy drive or CD-
ROM/DVD drive as the temporary boot device. To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. 1. If possible, shut down Windows: press CTRL+ALT+DEL, then click Shut Down. 2. Slide and hold the power button for 4 seconds, until the display shuts down, then press the blue sleep button to restart. or, if this fails Insert a straightened paper clip into the system-off switch on the right side of the computer, then press the blue sleep button to restart. Reference GuideStartup Guide 33 Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive in the module bay, a CD-ROM or similar drive in the module bay, or an internal network interface card (NIC). 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER. If you want to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utilitysee To run the BIOS Setup utility on page 122. To use the pointing devices Your computer includes two built-in pointing devices: the pointing stick and touch pad. 1. Pointing stick (pressure-sensitive pointing device). 2. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse. The scroll button scrolls the contents of a window. 3. Touch pad (touch-sensitive pointing device). 4. Click buttons. These also work like the left and right buttons on a standard mouse. To customize the operation of your computers pointing devices (pointing stick, touch pad, and external mouse), double-click the touch pad icon in the task bar or click Start, Settings, Control Panel, then double-click Mouse. 34 Reference GuideStartup Guide Basic Operation Operating Your Computer Moving and selecting 1. Place your hands in a normal typing position. 2. Pointing stick. With your index finger, press the pointing stick in the direction you want the pointer to move. Touch pad. Move a thumb or finger across the touch pad in the direction you want the pointer to move. 3. Use the left and right click buttons, which function like the left and right buttons on a mouse, to make your selection:
To open an application, move the pointer over the icon and double-click the left button. To make menu selections, move the pointer to the menu item and click the left button. To open the shortcut menu for an item, move the pointer over the item and click the right button. To drag an item, move the pointer over the item. Then press and hold the left button while you move the pointer to the new location, and release the button. Scrolling with the scroll button Press the lower end of the scroll button to scroll down and the upper end to scroll up. Disabling one pointing device If you prefer to use only one of your computers built-in pointing devices, you can disable the other. For example, if you notice that your hand inadvertently contacts the touch pad and moves the cursor while youre typing, consider disabling the touch pad. 1. Click Start, Settings, Control Panel, then double-click Mouse. or Double-click the touch pad icon in the taskbar. 2. Click the Touch tab, and select the device you want to disable from the pull-down menu. 3. Select Disable This Device near the bottom of the window. 4. Click OK. Reference GuideStartup Guide 35 Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot keya shortcut key sequencefor various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. This hot key Fn+F1 Fn+F2 Fn+F5 Fn+F7 Fn+F8 Fn+F12 Fn+NumLock Fn+UP ARROW Fn+DOWN ARROW Does this Decreases the display brightness. Increases the display brightness. Toggles among the built-in display, an external display, and simultaneous display on both. Audio mute Toggles the built-in keypad on and off. Does not affect an external keyboard. If Num Lock is on, then the numeric functions are active; otherwise, cursor control is active (as marked on an external keyboard). Enters Hibernate mode. Toggles Scroll Lock on and off. Increases sound volume. Decreases sound volume. External PS/2 keyboards support only Fn+F5, Fn+F7, and Fn+F12. To use these, press and hold left CTRL+left ALT, press the appropriate second key, then release both keys. A USB keyboard does not support Fn hot keys. To use the One-Touch buttons Your computer includes four One-Touch buttons that can start any application or open a document or web site with a single press. Press the One-Touch button to open the corresponding application, document, or web site. 36 Reference GuideStartup Guide Basic Operation Operating Your Computer Your computer is preconfigured to access the following services:
1. Internet web site 2. Outlook Express e-mail software 3. HP Presentation Ready 4. Button 4 (varies by region) To reprogram a One-Touch button 1. Click Start, Settings, Control Panel, then double-click Keyboard. 2. On the One-Touch buttons tab, click the button you want to reprogram. 3. Type a label for the button, then select the application, document, folder, or web site you want the button to open. 4. If you want a label to appear onscreen when you press a One-Touch button, select that option on the Onscreen Display tab. Reference GuideStartup Guide 37 Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application. This key combination Windows key+E Windows key+F1 Windows key+F Windows key+M Shift+Windows key+M Windows key+R Does this Runs Windows Explorer Runs Windows Help Runs Windows Find: File or Folders dialog box Minimizes all displayed windows Returns all minimized windows to original size Runs the Windows Run dialog box To use the embedded keypad Your computers built-in keyboard includes an embedded keypad you can use to type numbers and arithmetic operators. The keys in this keypad are marked using light gold characters. Press Fn+F8 to turn on the embedded keypad. Hold Fn while typing a key to turn the embedded keypad on temporarily. When the embedded keypad is active, you can use Num Lock to change how the keypad functions:
Num Lock on: The keys enter the numbers and arithmetic operator printed in light gold on the keyboard. Num Lock off: The keys act as cursor control keys, as marked on an external keyboard. 38 Reference GuideStartup Guide Basic Operation Operating Your Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters. For a character in the lower-right corner of a key, press and hold ALT GR to type the character. 1. Shifted. 2. Unshifted. 3. ALT GR. To adjust the display Changing the brightness Press Fn+F1 or Fn+F2 to increase or decrease (respectively) the displays brightness. or Click Start, Programs, Accessories, Accessibility, HP Display Settings. You have the option of adding a display settings icon in the taskbar for quick access. To maximize your battery operating time, set the brightness to the lowest level you can view comfortably. Changing display settings You can customize a number of display settings for your computer, such as color depth and screen area. 1. Click Start, Settings, Control Panel, then double-click Display. 2. Click the Settings tab, then make the settings you want. The computer has an LCD display, which behaves differently from a normal computer monitor. If you change the display resolution, the desktop changes size, but the objects on it do not. You normally wont change the resolution except to use an external monitor. Reference GuideStartup Guide 39 Hint Basic Operation Operating Your Computer Changing icon and label sizes To enlarge icons and labels on your screen when using a high-resolution display, use
[NAME UNDECIDED]. {INDEX ENTRIES}
Click Start, Programs, [LINK UNDECIDED]. If this program is not installed on your computer, you can download it from the HP Customer Care Web site
(www.hp.com/go/support). Using an external monitor If you want, you can attach an external monitor to your notebook computer. See To use an external monitor on page 84. To adjust the volume From the keyboard To increase the volume, press the rear half of the volume control on the right side of the computer. To decrease the volume, press the front half of the volume control. or To toggle the standard mute function, press Fn+F7. With the audio-off button Your computer includes an audio-off button you can use to temporarily disconnect the speakers without changing the volume or mute settings. This feature is handy when you want to block all speaker output regardless of what your computer is doing. To toggle the speaker connection on and off, press the audio-off button on the right side of the computer. The audio-off light turns on when the speakers are disconnected. In Windows 1. Click the Volume icon in the taskbar. 2. Drag the volume control bar up or down to adjust the volume. 3. To temporarily silence the speakers without changing the volume setting, click Mute. 40 Reference GuideStartup Guide Basic Operation Operating Your Computer To change computer settings for a presentation When you show a presentation to an audience, youll often want to adjust some of your video and power settings for the show. You can easily do this with HP Presentation Ready, an application that automatically adjusts your computer for slide shows and similar presentations, and also opens the presentation itself. Once the presentation is through, HP Presentation Ready automatically returns your computer to its normal settings. To prepare for the presentation 1. Click Start, Programs, HP Presentation Ready, Configure. or Click the HP Presentation Ready icon in the taskbar (if present), then click Configure. 2. Select the presentation you want to show. If you dont select one, you can choose one when you start the show. 3. If you want to change the video or power settings for the show, click Settings. To show the presentation Press the HP Presentation Ready One-Touch button. or Click Start, Programs, HP Presentation Ready, Start Presentation. or Click the HP Presentation Ready icon in the taskbar (if present), then click Start Presentation. To adjust settings during the presentation, press the One-Touch button or click the taskbar icon and choose Configure. To end the presentation and restore the computers normal settings, close the presentation application or click the taskbar icon and choose Stop Presentation. To work with CDs and DVDs If you have a DVD drive module, you can play DVD moviessee To play DVD movies on page 78. If you have a CD-RW drive module, you can write and copy CDs see To create or copy CDs on page 78. Reference GuideStartup Guide 41 Basic Operation Securing Your Computer Securing Your Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available through Windows ME, 98 or 2000 and through the BIOS Setup utility. For complete protection in Windows ME, 98 or 2000, set passwords in both places. To cancel password protection, set an empty password. BIOS Setup Utility (Windows ME, 98, or 2000) 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Security menu, enter or modify the Administrator Password or User Password as needed. See Security Menu on page 125. 4. Press F10 to save and exit BIOS Setup. Windows ME or 98 1. Click Start, Settings, Control Panel, then double-click Passwords. (For Windows ME, if you do not see the Passwords control panel, click on View all Control Panels option.) 2. Click the Change Passwords tab, then click Change Windows Password and set a password. 3. Click Start, Settings, Control Panel, then double-click Power Management. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode. Windows 2000 1. Press CTRL+ALT+DEL, then select option to change password. 2. Create or modify your Windows password. 3. Click Start, Settings, Control Panel, then double-click Power Options. 42 Reference GuideStartup Guide Basic Operation Securing Your Computer 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode. To attach a security cable Your computer includes a built-in connector you can use to secure the computer with a cable and a lock (such as the Kensington MicroSaver lock system, available at many computer stores). 1. Wrap the cable around a secure object, such as a table leg. 2. Loop the cable to create a slip knot around the stationary object, and make sure it cant slip off. 3. Insert the lock into the security connector on the right side of the computer and release the key. Store the key in a safe place away from the computer. To protect against viruses Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web. Reference GuideStartup Guide 43 Basic Operation Securing Your Computer Your computer comes equipped with VirusScan. Before you can use VirusScan, you need to install it. 1. Click Start, Programs, VirusScan, Setup. 2. Follow the instructions as they appear on the screen. Once installed, you can get detailed instructions from VirusScans online Help. To set PC identification HP TopTools and PC identification are not supported on Pavilion models. You must have BIOS administrator password authority to set a PC identification number. 1. If you have not already installed HP TopTools, do so now. See To set up TopTools on page 127. 2. Click Start, Programs, HP TopTools for Notebooks, HP TopTools. 3. Click Security, then type your BIOS administrator password and press ENTER. 4. Click Settings and Actions. 5. In the Tattooing String box, type a unique set of characters that will identify your PC. You can type up to 80 characters including spaces and special characters. Do not press ENTER when typing. The string wraps automatically. To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your information secure. Hard disk drive lock does not protect a second hard disk drive installed in the module bay. When you enable hard disk drive lock, the current BIOS user password (or administrator password if that is the only password set) is encoded on the hard disk drive. If you move the hard disk drive to another computer, you cant access the drive until you set the user (or administrator) password to match the drives password. After you match the drives password, you can change the computer (and drive) password. If you forget the password, you cannot recover your data. 1. Click Start, Shut Down, Restart. 44 Reference GuideStartup Guide Pavilion models CAUTION Basic Operation Securing Your Computer 2. When the HP logo appears, press F2 to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to Boot. 4. From the Security menu, enable Internal hard disk drive lock. 5. Press F10 to save and exit BIOS Setup. Reference GuideStartup Guide 45 Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Note Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergoor see Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook). You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably. Note that if you are using your portable computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This will give your portable computer the adjustability and comfort features of a desktop unit. HP docking accessories offer quick, easy connections to these devices. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library (for Windows ME, click Start, Help, Your HP Notebook) and available on the Recovery CD in \hp\Libraryas well as at www.hp.com/ergo. Your Mobile Work Environment Use a chair that provides good support for your lower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support. Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile environment, you can do this by using a phone book or briefcase to support your feet. Adjust the height of either your work surface or chair to keep your arms in a neutral position. Your arms should be relaxed and loose, elbows at your sides, with the forearms and hands parallel with the floor. Position your notebook computer display to minimize glare and reflection. For example, on an airplane, lower the window shade, or in a hotel room, draw the curtains. You also should maintain a comfortable viewing distanceapproximately 40 to 60 cm (16 to 24 inches). Adjust the angle of your display to help keep your head angled slightly downward in a comfortable position. Using Your Mobile Computer Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. If your notebook computer does not have a built-in palm rest, you can use a rolled-up towel. 46 Reference GuideStartup Guide Basic Operation Working in Comfort with a Notebook PC Try to type as lightly as possible. The notebook keyboard requires little force to activate. Take frequent, short rest breaksthis is especially important in a mobile computing environment. Portable computers weigh between approximately 1.4 and 3.7 kilos (3 and 8 pounds). When traveling, be sure to carry your computer properly to minimize strain on your body. Shift the bag containing your notebook equipment frequently between your left and right hands and shoulders. Reference GuideStartup Guide 47 Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation. Avoid bumps or jolts. Do not operate the computer while traveling over bumpy terrain. Suspend or shut down the computer before transporting it. This turns off the hard drive. A drop of a few inches onto a rigid surface while the hard drive is operating could destroy data or damage the drive. Carry the computer in a padded case to protect against bumps and jolts. Set down the computer gently. To maintain your computer Provide adequate ventilation around the computer. Always set the computer on a flat surface, so that air can flow freely around and underneath it. Always shut down the computer or put it in Hibernate mode before putting it in a carrying case or other enclosed space. Do not pick up or carry the computer by its display. Observe the temperature limits and other specifications listed in Hardware Specifications on page 142. Do not use the computer outside in the rain or snow
(inclement weather). If the computer is cold, warm it gradually to avoid condensation. 48 Reference GuideStartup Guide Basic Operation Taking Care of Your Computer To safeguard your data Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. Back up your work regularly. Copy files to floppy, tape, or network drives. Use a virus-scanning program (such as the VirusScan program included with your computer) to check the integrity of your files and operating system. Since new viruses appear frequently, you will also want to update the programs virus definitions from time to time; updates are on the Web at www.networkassociates.com. Check your disk using the scandisk utility. To extend the life of the display Set the display brightness to the lowest comfortable level (Fn+F1). When working at your desk, connect an external monitor and turn off the internal display (Fn+F5). If you are not using an external monitor, set the Turn off monitor timeouts (for both AC and battery operation) to the shortest comfortable interval. Avoid using a screen saver or other software that prevents the computer from changing to Display-off or Standby mode after a timeout period. If you use a screen saver, enable the option to shut off the display after a time delay. Do not disable Display-off or Standby timeouts. If you are using AC power and have no external monitor attached, put the computer in Display-off or Standby mode when not in use. To clean your computer You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case. Reference GuideStartup Guide 49 Basic Operation Taking Care of Your Computer Do not use abrasive cleaners, especially on the display. Do not apply any cleaner directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe the display. You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 50 Reference GuideStartup Guide Batteries and Power Management Reference GuideStartup Guide 51 Batteries and Power Management Managing Power Consumption Managing Power Consumption When youre running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. During idle periods, the computer automatically enters power-saving modes after specified timeout periods. You can adjust these timeouts to suit your working habits. You can manually send the computer into a power-saving mode at any time by pressing the appropriate keysee To manage power manually on page 54. How the computer manages power automatically Your computer automatically enters Hibernate mode, Standby mode, and Display-off mode, and turns off the hard disk based on values set in the Power Management Properties window (Windows 98 or 2000) or the Power Options Properties window
(Windows ME). Automatic action Turns off hard disk. Turns off the hard disk drive. This is usually set to occur shortly after the display is turned off. Turns off display. Turns off the display to conserve battery power and extend the life of the display. Enters Standby mode. Maintains your current session in RAM, and turns off the display and other components to conserve battery power. Enters Hibernate mode. Saves your current session to the hard disk, then turns off the computer. Lowers CPU speed (SpeedStep only). Switches to the lower CPU speed to use power more efficiently. See below. Occurs after The hard disk is not accessed for the specified interval. No keyboard, pointing device, or other input activity occurs for the specified interval. No pointing devices are used, no disk drive is accessed, and no port (serial, parallel, or IR) is active for the specified interval. The computer stays in Standby mode for the specified interval. The AC adapter is unplugged. To resume Begin using the computer:
the hard disk turns on when needed. Press any key or move a pointing device to turn on the display. Press the blue sleep button to return to your current session. Press the blue sleep button to restore your previous session. Plug in the AC adapter. A message box appears 15 seconds before the computer enters Standby mode. This allows you to stop the process and save your work if you have not recently done so. 52 Reference GuideStartup Guide Batteries and Power Management Managing Power Consumption CAUTION CAUTION Make a habit of saving your work before allowing your computer to enter Standby mode. If power is interrupted while the computer is in Standby mode, any information that was not saved will be lost. The computer can also enter Hibernate mode if battery power reaches a critically low level. (See To respond to a low-battery warning on page 55.) If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery, then shut the computer off and restart it. Changing timeout settings and creating power schemes You can adjust the periods of non-use after which your computer automatically shuts down components or enters a power-saving mode. You can also save these settings as a power scheme. 1. Click Start, Settings, Control Panel, then double-click Power Options
(Windows 2000) or Power Management (Windows 98). 2. Click the Power Schemes tab, and enter the settings you want. If you dont want a particular timeout to occur, set the value to Never. See Windows Help for details. 1. If you want to save the settings as a power scheme, click Save As and enter a name for the scheme. For Windows 98, change the Hibernate timeout in BIOS Setupsee To run the BIOS Setup utility on page 122. For Windows 2000, do not disable Hibernate support in the Power settings, or you will lose any unsaved data if the computers battery runs down completely. Managing CPU power (SpeedStep) If your computers taskbar contains an Intel SpeedStep Technology icon, then your computer contains a dual-speed processor with Intel SpeedStep Technology. This feature enables the processor to automatically switch to a lower, power-saving speed when the computer is running on the battery. If you reboot the computer with the AC adapter plugged in, the processor starts at its high speed. If you reboot the computer on battery power, the processor starts at its low speed. If you unplug the AC adapter while the computer is running or in Standby mode, the processor changes to low speed. If you plug in the AC adapter while the computer is running or in Standby mode, the processor changes to high speed. Reference GuideStartup Guide 53 Batteries and Power Management Managing Power Consumption You can also customize SpeedStep to best suit your working environment. To set the speed used by the processor when Windows is running, double-click the Intel SpeedStep Technology icon in the taskbar. To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Does this Maintains your current session in RAM, and turns off the display and other components. Saves the current session to disk, then shuts down. Provides maximum power savings while still allowing you to recover the current session. Turns off your computer, providing maximum power savings. The current session will not be saved, and any unsaved data will be lost. Use when You will be away from your computer for a short time. To enter this mode Press blue sleep button or click Start, Shutdown, Standby. You will be away from your computer for several hours, but want to continue your session. Youre done with your work. Press Fn+F12 or click Start, Shut Down, Hibernate (Windows ME or 2000) or click Start, Hibernate
(Windows 98) Click Start, Shut Down
(recommended) or slide the power button. Power mode Standby Hibernate Off 54 Reference GuideStartup Guide Batteries and Power Management Using Battery Power Using Battery Power For information about how your computer regulates its power consumption, and how you can manually reduce power consumption and extend the life of the computers battery, see the chapter titled Batteries and Power Management in the online Reference Guide. To check battery status From the battery status lights Your computer has two battery status lights, one for the main battery and one for the optional secondary battery in the module bay see Bottom View on page 19. From the Windows taskbar The Windows taskbar includes a power icon that provides detailed battery status information. The icon looks like a battery when AC is not connected. Place the pointer over the power icon to display the remaining battery charge. This value is shown as either a percentage of charge remaining, or as time remaining. Double-click the power icon to open the Battery Meter window. From the Windows Control Panel Click Start, Settings, Control Panel, then double-click Power. This provides access to all of Windows power-information options. On the battery 3. Remove the battery from the computersee Step 1 Install the battery on page 23. 4. Press the contact pad on the back of the battery. The number of lights that turn on indicates the remaining charge (each light represents 20% of a full charge). To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep. Then, if you do not restore power within a short time, the computer goes into Hibernate mode. Reference GuideStartup Guide 55 Note CAUTION Batteries and Power Management Using Battery Power Once the computer enters Hibernate mode, you wont be able to turn it on again until you restore power by doing one of the following:
Replace the battery with a charged one. See Step 1 Install the battery on page 23. Plug in the AC adapter. See Step 2 Connect AC power on page 25. Install a charged secondary battery in the plug-in module bay. See To use additional batteries on page 55. Install a charged secondary battery in the plug-in module bay. If you plug in the AC adapter, you can continue to work while your battery recharges. To recharge the battery The AC adapter is normally warm whenever plugged into an AC outlet. The computer is normally warm while recharging. Dont recharge the computer in a briefcase or other confined space, or its battery could overheat. To recharge the main battery, plug the AC adapter into the computer. To recharge a secondary battery, plug the AC adapter into the computer and insert the battery into the module bay. The main battery will recharge first, then the secondary battery will recharge. To get the longest operating time, wait until the batterys charge is below 50% before recharging, then charge it fully (100%). Charging can take up to approximately 2 hours. You can continue working while the battery charges. A fully charged battery can operate the computer for up to approximately 4-5 hours, depending on your computers model, power management settings, and level of use. To use additional batteries You can install a secondary battery in your computers plug-in module bay. See Using Plug-In Modules on page 74 for information about installing plug-in modules. For instructions on replacing the main battery, see Step 1 Install the battery on page 23. 56 Reference GuideStartup Guide Batteries and Power Management Using Battery Power To get the most from your batteries Follow these suggestions to make your batterys power last as long as possible. Plug in the AC adapter, especially when using a drive in the module bay, or any external connections such as a PC Card or a modem. Set the display brightness to the lowest comfortable level (Fn+F1). Put the computer in Standby mode whenever you are not using it for a short while:
press the blue sleep button for approximately one second, or click Start, Shut Down, Standby. Put the computer in Hibernate mode whenever you want to save your current session, but will not be using the computer for several hours: press Fn+F12. Set the automatic timeout settings to emphasize saving power. If your computer has a dual-speed processor, use the lower speed on battery power (the default settings conserve battery power). See How the computer manages power automatically on page 52. If your computer has a wireless on-off button, turn off the wireless function when youre not using it. Press the wireless on-off button so the light turns off. If you have an I/O PC Cardthat is, a PC Card having an external connection, such as a network cardremove it when youre not using it. Some I/O cards use significant power even while theyre inactive. If you work with an application that uses the serial port or an I/O PC Card, exit the application when you finish using it. Install another batterysee To use additional batteries on page 56. If your main battery is rated at 11.1 volts (check its label), purchase a replacement main battery, which is rated at 14.8 volts. In addition, follow these suggestions to extend the life of your batteries. Do not leave batteries unused for long periods. If you have more than one, rotate them. If you normally use AC power, make a practice of using the battery as your power source at least once a week. Unplug the AC adapter when the computer is not in use. To preserve the life of a battery, be sure to charge it regularly. Reference GuideStartup Guide 57 Batteries and Power Management Using Battery Power For long-term storage, the battery must be charged 2050% to minimize capacity loss by self-discharge and to avoid deterioration of performance. Storing a fully charged battery can cause higher self-discharge and reduce its discharge capacityeven after rechargingas compared to a battery stored when charged 2050%. To maximize processor speed If your computers taskbar contains an Intel SpeedStep Technology icon, then your computer contains a dual-speed processor with Intel SpeedStep Technology. This feature enables the processor to automatically switch to a lower, power-saving speed when the computer is running on the battery. For details, see How the computer manages power automatically on page 52. To set the speed used by the processor when Windows is running, double-click the Intel SpeedStep Technology icon in the taskbar. 58 Reference GuideStartup Guide Modem and Network Connections Reference GuideStartup Guide 59 Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several software programs that work with your modem:
Outlook Express, for sending and receiving e-mail messages Windows 2000 fax software, or QuickLink with Windows ME or 98, for sending and Internet Explorer, for browsing the World Wide Web receiving faxes The modem is a high-speed 56-Kbps modem. It allows you to connect to any Internet Service Provider (ISP) or modem network that has V.90 interoperable modems. Check with your ISP for a list of telephone numbers that support V.90. Note that the maximum speed for faxing is 14.4 Kbps. Even though the modem is capable of downloading at 56 Kbps, your ISP or modem network may not operate at this speed or support this technology. Please check with your service provider for information on its capabilities. Furthermore, download transmission rates depend on the condition of the telephone line. To connect the modem CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack. 1. Check that the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.) 60 Reference GuideStartup Guide Modem and Network Connections Using the Modem 2. Connect a telephone cord with an RJ-11 plug to the built-in modem. CAUTION 3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone cord doesnt fit the jack, you may need to use an adapter. 5. Check your modems country or region settings:
Windows ME or 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties. Windows 2000: click Start, Settings, Control Panel, double-click Phone and Modem Options, then click Edit on the Dialing Rules tab. Your built-in modem may not work with multiple phone lines or a private branch exchange (PBX), cannot be connected to a coin-operated telephone, and does not work with party lines. Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem. Check your telephone line type prior to connecting your phone line. Special restrictions in certain countries The pulse dialing feature may be disabled in certain countries, possibly because Loop Disconnect is not certified there. If pulse dialing is disabled, you should use tone dialing connections only. Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the period you must wait before trying again differ from country to country: check with your telephone company. For example, if you are dialing from Italy and fail to connect to your server or cancel the connection, you must wait one minute before dialing that number again. If you dial before then, you will get an error message that says delay. After the fourth Reference GuideStartup Guide 61 Modem and Network Connections Using the Modem failed connection, you must wait one hour before trying the number again. If you dial before the hour is up, you will get a message that says black list. When using a modem in the Republic of South Africa, an external surge protector may be necessary in order to prevent computer damage by lightning or other electrical surges. Connect any approved surge protector to the modem cable whenever you are using the modem. To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). For some countries and models, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP. 1. Connect your built-in modemsee the previous topic. (If your computer does not have a built-in modem, you can instead use a PC Card modem or an external modem.) 2. Double-click the Connect to the Internet icon on the desktop. This launches the Internet Connection wizard, which helps you locate an ISP in your area, transfer an existing Internet account to this computer, or set up an Internet connection manually. or If available, click Start, Programs, Online Services, and select one of the listed ISPs. This begins the registration process for the ISP you choose. Connecting to the Internet 1. Double-click the Internet Explorer icon on the desktop. For your first connection, youll be prompted for information about your connection. 2. Click the Connect button in the Dial-up Connection window. When you are successfully connected to the Internet, youll see a connect icon (two connected computers) in the taskbar. To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. Double-click the connect icon in the taskbar, and click Disconnect. 62 Reference GuideStartup Guide Modem and Network Connections Using the Modem To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. See Windows Help for information about setting up and using dial-in network connectionsclick Start, Help. To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company. Control Panel. Open Modems (Windows ME or 98) or Phone And Modem Options
(Windows 2000) in Control Panel to change many modem settings. (For Windows ME, if you do not see the Modems control panel, click on the View all Control Panels option.) For Windows ME or 98, on the General tab click Properties to set connection speeds or special dialing options. For Windows 2000, on the Modems tab click Properties to set connection speeds, or on the Dialing Rules tab click Edit to set dialing options. Communications software. Many communications applications provide options for controlling modem settings. See the help for your software. AT commands. You can control many aspects of modem operation using modem AT commands. AT commands are special strings of characters sent to the modem to set up specific conditions. Those command strings normally start with AT. For a list of AT commands for the built-in modem, see Modem Reference Information on page 145. For Windows ME or 98, open Modems in Control Panel. (For Windows ME, if you do not see the Modems control panel, click on the View all Control Panels option.) On the General tab, click Properties, then on the Connections tab click Advanced. You can type AT commands in the space for extra settings. For Windows 2000, open Phone And Modem Options in Control Panel. On the Modems tab, click Properties. You can type AT commands on the Advanced tab in the space for extra settings. Reference GuideStartup Guide 63 Modem and Network Connections Using the Modem For example, to force a built-in Ambit modem to connect with the V.34 modulation, you can use the +MS command as shown in table of AT commandstype AT+MS=11 in the space for extra settings. To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your companys communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express
(included with your computer) or an e-mail system of your choice. This topic includes instructions for using Outlook Express. To start Outlook Express 1. Click Start, Programs, Outlook Express, or double-click Outlook Express on the desktop. 2. If you are not currently connected to the Internet, the Dial-up Connection window appears. Choose Connect to connect to the Internet. To send an e-mail message 1. In Outlook Express, click the New Mail tool on the toolbar. 2. Fill in the information in the New Message window. 3. When youre finished, click the Send button. To receive e-mail messages 1. In Outlook Express, click the Send/Recv tool on the toolbar to have Outlook deliver new messages. 2. Click the Inbox folder to view the list of messages. Unread messages appear bold on the screen. 3. To view a message, click it once. (Or double-click to view the message in its own window.) To send and receive faxes (Windows ME or 98) Sending and receiving faxes requires just a telephone connectionyou dont need an Internet connection. You can use the modem and fax software to send and receive faxes 64 Reference GuideStartup Guide Modem and Network Connections Using the Modem on your computer. QuickLink fax software is included with Windows ME or 98 on the hard disk. To start QuickLink Click Start, Programs, QuickLink, QuickLink. The first time you start QuickLink, the Setup Wizard steps you through the process of setting options and customizing the program for your personal use. Follow the onscreen instructions. If youre unsure which setting to choose, accept the default choice. To send a fax 1. In QuickLink, click the QuickFax tool on the main toolbar. 2. Enter the fax number and the recipients name and company. 3. Type the message body in the QuickFax Note area. 4. Click Send Fax. If instead you want to send a document as a fax, open the document in its application window, then open the Print dialog box. Change the selected printer to QuickLink, then print it. To receive faxes Faxes are automatically received when QuickLink is running in an open or minimized window. New faxes are indicated in the status box in the QuickLink window. To receive a fax manually, follow these steps. 1. When a fax call is coming in, click Start on the menu bar. 2. Click Manual Fax Receive. To view and print a fax 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax. To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connectionyou dont need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. Reference GuideStartup Guide 65 Modem and Network Connections Using the Modem To set up for faxing 1. Click Start, Settings, Control Panel, Fax. Enter your fax information. 2. On the Advanced Options tab, add a fax printer. If you do not want to receive faxes, stop here. 3. On the Advanced Options tab, open the Fax Service Management window. 4. In the list under Fax, click Devices, then right-click the modem and click Properties. 5. On the General tab, enable the modem to receive faxes. 6. On the Received Faxes tab, select the option to save faxes in a folder. To send a fax Click Start, Programs, Accessories, Communications, Fax, Send Cover Page Fax. Follow the instructions to create and send the fax. If instead you want to send a document as a fax, open the document in its application window, then open the Print dialog box. Change the selected printer to the fax printer, then print it. To receive, view, and print faxes If you enabled the modem to receive faxes, they are automatically received. 1. Click Start, Programs, Accessories, Communications, Fax, My Faxes. 2. In the Received Faxes folder, double-click the fax. 3. To print, click File, Print. 66 Reference GuideStartup Guide Modem and Network Connections Connecting to a LAN Connecting to a LAN You can use the built-in LAN port, or optional wireless LAN connection if your computer is equipped with the appropriate hardware, to connect to a local area network
(LAN). This gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1. Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX
(100 Mbps) connections. 2. Plug the LAN cable (not supplied) into the built-in LAN port. The cable must have an RJ-45 connector. 3. Windows 2000 automatically detects and sets up a LAN connection. For Windows ME or 98, open Network in Control Panel to set up support for a LAN connection on your network. For example, you can add the Microsoft TCP/IP protocol. See Windows Help for information about setting up and using LAN connectionsclick Start, Help. Contact your network administrator for network information. Two lights next to the LAN port indicate the status of the connection (see the figure above):
1. The yellow light indicates network activity. Reference GuideStartup Guide 67 Modem and Network Connections Connecting to a LAN 2. The green light indicates that a link is established to the network. 68 Reference GuideStartup Guide Modem and Network Connections Making Wireless Connections Making Wireless Connections If your computer includes a wireless on-off buttonlocated on the left side of the computer near the frontyou can connect by radio to a wireless local area network
(LAN) and access computers and other resources on the network. A wireless network provides all the functions of a typical wired network, but also provides for roaming. Since your computer connects to the network by radio rather than through cables, you can move from place to place within the networkfrom your office to a conference room, for exampleand remain on the network the entire time. To prepare for connections Before you can connect your computer to a particular 802.11 wireless network, you have to configure the computer for the specific type of connection: AdHoc or Infrastructure. Computer-to-Computer Connection (AdHoc) An AdHoc network provides a wireless connection from your computer directly to one or more computers with wireless capabilities, even if they arent connected to a LAN. You can then share resources such as shared files, printers, and Internet connections with the other computers. 1. Click the wireless link icon in the taskbar and select Advanced Configuration. or Click Start, Programs, HP Wireless LAN, Configuration Utility. 2. On the Configuration tab, set these parameters:
Mode: AdHoc. SSID: Any name; must match on the other computers. AdHoc Channel: Must match on the other computers. 3. If the computers use encrypted communication, use the Encryption tab to enable encryption and set the required keys. The computers automatically connect whenever theyre within range of each other and wireless communication is turned onsee To turn wireless communication on and off, below. Reference GuideStartup Guide 69 Modem and Network Connections Making Wireless Connections LAN Connection (Infrastructure) In an infrastructure network, your computer connects to a LAN (local area network) through a wireless access point. This gives you access to the resources on the network, such as printers, file servers, and possibly the Internet. Your network administrator can provide the settings youll need to connect to the wireless access point, as well as the additional settings youll need for the network itself. 1. Set up your computer for networking:
Windows 98: open Network in Control Panel to set up support for a LAN connection on your network. For example, you can add the Microsoft TCP/IP protocol. Windows 2000: automatically detects and sets up a LAN connection. 2. Click the wireless link icon in the taskbar and select Advanced Configuration. or Click Start, Programs, HP Wireless LAN, Configuration Utility. 3. On the Configuration tab, set these parameters:
Mode: Infrastructure. SSID: The ID used by the access point. 4. If your wireless network uses encrypted communication, use the Encryption tab to enable encryption and set the required keys. The computer automatically connects to the infrastructure network whenever its within range of an access point and wireless communication is turned onsee To turn wireless communication on and off, below. To turn wireless communication on and off Important Wireless communication may be restricted in some situations or environments, such as when traveling in an airplane. If in doubt, be sure to ask for authorization before turning on your computers wireless networking. In Italy, Singapore, and possibly other countries, you are required to ask the responsible authority for a license paid for by you before using the wireless function. Turning on communication and making a connection 1. If the computer isnt on, turn it on. 70 Reference GuideStartup Guide Modem and Network Connections Making Wireless Connections 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isnt lit, do one of the following:
Press the wireless on-off button. or Click the wireless link icon in the taskbar and select Wireless Radio On. If youre within range of your wireless network, your computer automatically connects. To check the status of your wireless connection, click the wireless link icon in the taskbar and select Wireless Status. Turning off communication and ending a connection 1. Important: Close any files that reside on other network computers. 2. To turn off the wireless function without turning off the computer, do one of the following:
Press the wireless on-off button. or Click the wireless link icon in the taskbar and select Wireless Radio Off. Suspending or shutting down the computer also turns off the wireless function. Reference GuideStartup Guide 71 Add-On Devices Reference GuideStartup Guide 73 Add-On Devices Using Plug-In Modules Using Plug-In Modules CAUTION You can use any compatible plug-in module with your computers module bay, such as:
CD-ROM, DVD, or similar drive. Zip drive. Second hard drive. Floppy disk drive. Secondary battery. Never remove a plug-in module without first notifying Windowssee To replace a plug-in module on page 74. Otherwise, you could lose data. For information about connecting your modem or LAN (depending on the model), or about connecting PC Cards or external devices, see the online Reference Guide. See the same online manual for modem AT commands. To install hot-swap support If your computer uses Windows ME or 98, it also includes hot-swap software that lets you swap most modules in the computers plug-in bay without needing to shut down and reboot the computer. If a BayManager icon is displayed in the taskbar, hot-swap support is already installed. If the icon is not present, you can install the software as follows:
Windows ME or 98: Click Start, Programs, Softex BayManager, Setup, then follow the onscreen instructions. To replace a plug-in module Windows ME or 98 uses hot-swap software to let you swap most plug-in modules without shutting down the computer. Before replacing a hard drive module, however, you must first shut down the computer. Windows 2000 displays the Unplug or Eject Hardware icon at the right end of the taskbar when a drive module is present. 74 Reference GuideStartup Guide Add-On Devices Using Plug-In Modules CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either use the icon in the taskbar or shut down the computerotherwise, you could lose data. For Windows ME, you must also do this before you insert a drive. Exception: for Windows ME or 98, you must shut down the computer before connecting or disconnecting a hard disk drive. Handle and store a module carefully when its out of the computer. Do not drop it or apply excessive pressure to its surfacesthis could damage its internal mechanisms. Do not touch the metallic pins on the computers connectors, module connectors, or cable connectors. Static electricity can damage internal components. 1. Close all files that are open from the plug-in module. 2. Windows ME or 98: If the BayManager icon is present in the taskbar, right-click the icon, then click Remove/Swap Bay Device. When prompted, remove the module if one is present. Dont click OK until youve inserted the desired module, if any. Windows 2000: Left-click the Unplug or Eject Hardware icon on the taskbar, and select the module you want to remove. When prompted to remove the module, click OK. (You dont have to do this if the bay is empty or contains a battery.) or For any system: Click Start, Shut Down, Shut down. For Windows ME or 98, you must do this if you are removing or inserting a hard disk drive in the module bay. 3. Press the button on the module release latch, and slide the latch toward the front of the computer. Reference GuideStartup Guide 75 Add-On Devices Using Plug-In Modules 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6. For Windows ME or 98, click OK to close the BayManager window. If you have a CD-ROM drive or other module in the module bay, you can connect the floppy disk drive to the parallel port. See Using Plug-In Modules in the online Reference Guide. If you have a CD-ROM drive or other module in the module bay, you can connect the floppy disk drive to the parallel port. See the next topic. 76 Reference GuideStartup Guide Add-On Devices Using Plug-In Modules To connect the floppy disk drive to the parallel port If you prefer, you can connect the floppy disk drive to your computers parallel port using an external floppy drive cable, available from HP. Connect the F2008 cable directly to the floppy drive and to the computer parallel port. Before disconnecting the floppy disk drive, use the icon in the taskbar to stop the drive, or else shut down the computer. See To replace a plug-in module on page 74. To insert or remove a CD or DVD CAUTION Do not remove a CD or DVD while the computer is reading it. Otherwise, the computer could stop responding and you could lose data. Before opening the drive, make sure the drive is not running by pressing the Stop button. Be sure to press the CD or DVD onto the spindle. You can damage the disk or drive if you just lay it on the tray. 1. Press the button on the face of the CD-ROM or DVD drive. If you are using this drive for the first time, be sure to remove the cardboard packing insert. 2. Place the CD into the drive (label facing up) and gently press down to seat it on the spindle. or Reference GuideStartup Guide 77 Add-On Devices Using Plug-In Modules Remove the CD. 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive to open it. To play DVD movies If your computer came with a DVD drive, it also includes DVD player software that lets you play DVD movies. Click Start, Programsif InterVideo WinDVD or DVD Express is not listed, do the following. Run Setup on the software CD to install the player software. If you want to play DVD movies on a TV, see To use a TV set as a monitor on page 86. To create or copy CDs If your computer came with a CD-RW drive, it also includes software that lets you copy or create CDs. Click Start, Programsif Adaptec Easy CD or Veritas CDRW is not listed, do the following. Run Setup on the software CD to install the CD-RW software. 78 Reference GuideStartup Guide Add-On Devices Using Plug-In Modules Refer to the softwares help for details about creating or copying CDs. HP recommends using HP C4403A (CD-R) or C4404A (CD-RW) mediaread and write quality may vary for other media. Reference GuideStartup Guide 79 Add-On Devices Connecting PC Cards Connecting PC Cards The computers PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one Type III card. The lower slot supports Zoomed Video, which allows a zoomed video card to show high-
quality multimedia presentations. To insert or remove a PC Card Inserting a PC Card 1. Hold the PC Card with its face up and its connector holes toward the card slot. 2. Slide the PC Card all the way into the slot, until its outer edge is flush with the casing of the computer. CAUTION Removing a PC Card Before removing a PC Card, you must either use the PC Card or Eject Hardware icon in the taskbar or shut down the computer. Otherwise, you could lose data. 1. Before removing the card, click the PC Card or Eject Hardware icon in the taskbar, then click Stop. This protects your data and helps avoid unexpected problems. If needed, you can restart the card by removing and then reinserting it. 80 Reference GuideStartup Guide Add-On Devices Connecting PC Cards 2. Press the eject button to pop the button out, then press it in to eject the PC Card. Finding tested PC Cards For the current listing of PC Cards that have been tested and approved for use with your computer, visit the Accessories section of the HP Notebook Web site
(www.hp.com/notebooks). Reference GuideStartup Guide 81 Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computers connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Two universal serial bus (USB) ports. 3. Serial port (COM1). 4. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally. 5. External monitor port. 6. Docking port. 7. Modem port (on certain models). 8. LAN port. 9. PC Card and CardBus slots (upper and lower). See Connecting PC Cards on page 80. The computer also includes an infrared port, audio ports, and an S-video port on its right side. 82 Reference GuideStartup Guide Add-On Devices Connecting External Devices Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it. This might include setting switches to configure the equipment so that it will operate properly with your computer and the software you plan to use. To connect a printer or other parallel device The computers parallel port uses a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel Zip drive. Connect the cable from the parallel printer or other parallel device to the computers parallel port. To connect an external keyboard or mouse Plug a USB mouse or keyboard into a USB port on the computer. or Plug a PS/2 mouse or keyboard into a PS/2 port on the computer. The pointing stick and touch pad are normally disabled while an external PS/2 mouse is connected. To connect a PS/2 mouse and keyboard at the same time, use the HP F1469A Y adapter. To use hot keys from an external keyboard, substitute left CTRL+left ALT for the computer Fn key. For example, to access Fn+F12, press left CTRL+left ALT+F12. Only Fn+F5, Fn+F7, and Fn+F12 are supported on an external keyboard. To connect a USB device Your computers universal serial bus (USB) provides a bi-directional serial interface for adding peripheral devices such as game controllers, serial and parallel ports, and scanners on a single bus. Attach the devices USB cable to one of the computers USB ports. Windows automatically recognizes the USB device. Some USB devices can be connected to the computer in seriesthis is called a daisy -chain connection. Reference GuideStartup Guide 83 Note Add-On Devices Connecting External Devices Note If you have problems making this connection, contact the device manufacturer and the HP Customer Care Web site (www.hp.com/go/support) for the latest version of the driver for the device. CAUTION To connect an audio device Your computer includes a built-in microphone (just in front of the blue sleep button) that you can use to record voice, sound, and music. You can also plug in a stereo input source
(such as a CD player), an external microphone, external speakers, or headphones. The audio jacks are three-terminal stereo jacks. They are not compatible with two-
terminal mono plugs. Connecting a mono plug into the speaker-out jack may damage the computer. Attach the audio cable to the corresponding audio port on the computer. Note When you plug a device into the external microphone port, the built-in microphone automatically turns off. When you plug a device into the audio out port, the built-in speakers automatically turn off. To use an external monitor Connecting an external monitor 1. Click Start, Shut Down, Shut down. 2. Connect the monitor cable from the monitor to the VGA port on the rear of the computer. 3. Connect the monitor to a power source and turn it on. 4. Press the blue sleep button to turn on the computer. 84 Reference GuideStartup Guide Add-On Devices Connecting External Devices Switching the display to the external monitor Press Fn+F5 (or CTRL+ALT+F5 on an external keyboard) to cycle through the display options: notebook display, external monitor, both. If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays. However, by default, the image is limited by the internal display to 1024 768 or 1400 1050 pixels, so at a higher resolution you will see only part of the desktop on both displays. This doesnt happen if you use only the external monitor. If you need to increase the refresh rate on the external monitor, you can switch to only the external monitor, or make the internal or external display a secondary displayyou make this setting on the Display tab (in Windows ME, 98 or 2000, click Advanced on the Settings tab first). Adjusting monitor resolution and other settings 1. Click Start, Settings, Control Panel, then double-click Display. 2. On the Settings tab, adjust the Screen area. Other settings are also available. The internal display supports settings of up to 1024 768 or 1400 1050 resolution with 16M colors (24-or 32-bit). For a high-resolution external monitor, the computer supports 1280 1024 resolution with 16M colors (24-bit for Celeron models, 32-bit for Pentium models) at 85 Hz max. refresh rate. It supports 1600 1200 resolution with 64K colors for Celeron models and 16M colors (24-bit) for Pentium models at 60 Hz max. refresh rate. Using dual display mode (Windows ME or 98) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel. 2. Double-click Display and click the Settings tab. 3. Right-click display 2, and select Enabled. You can set different resolutions and numbers of colors for each display. However, using the Extended Desktop requires video memory to be shared. For this reason, higher resolutions and higher numbers of colors may cause unexpected behavior on the displays. We recommend starting with 1024 768 resolution on the external display and 64K colors (16-bit) on both displays. You can try higher settings to see whether they work for your applications. In addition, certain operations such as playing DVDs and running 3D graphics require extra video memory, so you may have to use lower display settings. Reference GuideStartup Guide 85 Add-On Devices Connecting External Devices Changing display actions With a display attached, you can use the BIOS Setup utility to change certain display behaviors, such as stretching the image to fill the screen at lower resolutions. See To run the BIOS Setup utility on page 122. For a display connected to a video adapter in a docking system, the docking display is automatically selected when it is detected. To change this behavior, change the Primary Video Adapter setting in BIOS Setup. To use a TV set as a monitor You can connect a television set or other video device to your computer to use as a display. The computers built-in display remains active when you connect a TV set. To connect a TV set You can connect a TV set using a standard S-video cable, or an HP F1459A composite-
video adapter with a standard RCA-type video cable. 1. Connect a video cable from the TV set to the expansion bases S-video port. (You dont need to turn the computer off to do this.) 2. Connect the TV set to a power source and turn it on. To activate the TV display Restart the computer: click Start, Shut Down, Restart. or 1. Click Start, Settings, Control Panel, then double-click Display. 2. On the Settings tab, click Advanced. 3. On the Displays tab, activate the TV output. Pressing Fn+F5 does not affect S-video output. To play DVD movies on the TV Open Display in Control Panel, click the Settings tab, then click Advanced and make the TV a primary display. Optional: Connect an audio cable from the computers audio out jack to the TV audio input. 86 Reference GuideStartup Guide Add-On Devices Connecting External Devices To connect a serial device The computer includes a standard 9-pin serial port that you can use to connect devices such as external modems and fax modems. If needed, you can set the serial ports address in the BIOS Setup utility. Connect the devices serial cable to the computers serial port. To connect an infrared device Your computer includes an infrared portlocated below the volume control on the right side of the computerwhich provides wireless, serial communication between the computer and other infrared devices such as printers or other computers. By default, the infrared port is not enabled, so you must enable it before you can use it. 1. Enable the infrared port in the BIOS Setup utilitysee To run the BIOS Setup utility on page 122. 2. Windows 98 only: Click Start, Run, and type c:\hp\drivers\fir\quikbeam\setup.exe to install the QuickBeam software. For more information, see the Readme file in the same directory. Using the infrared port Make sure the infrared ports of your computer and the other device lie in as straight a line as possible. The two ports should be no more than 1 meter apart, with no obstructions in between. Noise from nearby equipment can cause transmission errors. To check the status of communications, click Start, Settings, Control Panel, then double-click Infrared (Windows 98) or Wireless Link (Windows ME or 2000). Disabling the infrared port Disable infrared communication when you arent using it, and especially before suspending or docking:
1. Close any applications that are using infrared, and any folders on an infrared link. 2. Click Start, Settings, Control Panel. 3. Windows 98: Double-click Infrared and disable communications. 4. Windows ME or 2000: Double-click Wireless Link and disable the hardware. Reference GuideStartup Guide 87 Add-On Devices Connecting External Devices Printing to an infrared printer Install your printer and assign it to the computers infrared port. You can then print from your applications as you would to any other printer. Transferring files through an infrared connection You can use your computers infrared port to transfer files. In Windows ME or 2000, you can use Wireless Link. In Windows 98, you can use the built-in Direct Cable Connection software, but you will first need to install the software as follows:
1. Click Start, Settings, Control Panel, then double-click Add/Remove Programs. 2. Click Windows Setup, double-click Communications, and select the Direct Cable Connection checkbox. See the Windows online help for instructions on using Direct Cable Connection or Wireless Link. To use a docking product For Pavilion models, docking is supported with only the F1451 port replicator. A docking product provides your computer with external connections that you can leave in place whenever you remove the computer from your desk. Instead of disconnecting and reconnecting peripheral devices, you can simply undock and dock the computer. For more information about using docking products, see the Users Guide that shipped with your dock. Installing a docking tray Your dock requires a tray that accommodates your specific computer model. Install this tray prior to connecting the computer to the dock. If you dont have a tray labeled for the Omnibook 6000 or Pavilion series, youll need to purchase HP accessory F2012A. 1. Slide the rear of the tray into the dock as shown on the dock label. Pavilion models 88 Reference GuideStartup Guide Add-On Devices Connecting External Devices 2. Push down firmly on both sides of the tray until it snaps into place. To remove a tray from the dock, pull the latch (at the center front of the dock) towards you until the tray pops free. Docking the computer The computer can be on, suspended, or off when docking. 1. Connect power to the dockthe type of connection depends on the dock. See the manual that came with the dock. 2. Place the computer on the dock platform, with the rear of the computer facing the docks docking connector. Make sure the computers PC Card eject buttons are in. Reference GuideStartup Guide 89 Add-On Devices Connecting External Devices 3. Position your fingers on the platform grips as shown below. Use your thumbs to push the computer into the dock until the computer slides into place. Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock. 90 Reference GuideStartup Guide Add-On Devices Installing Additional RAM Installing Additional RAM CAUTION The computer has no memory (RAM) built in but has two slots that hold two RAM modules. One slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. Use HP PC-133 or higher SDRAM only. To install a RAM expansion module Youll need a small Phillips screwdriver for these steps. Your computers chips are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your bodys static electricity by touching the metal shielding around the connectors on the rear of the computer. 1. Click Start, Shut Down, Shut down. 2. Important: Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed. 3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove the cover. Reference GuideStartup Guide 91 Add-On Devices Installing Additional RAM 4. Insert the RAM board into the connector at about a 30 angle until it is fully inserted. Then press down at both sides until both latches snap closed. Note CAUTION 5. Replace the cover. 6. Insert the battery. For Windows 98: if you increase your computers memory to more than 768 MB, the computer will not be able to hibernate unless you also increase the size of the Utility partition on the hard disksee To recover the factory installation of your hard disk on page 129. To remove the RAM module, release the two latches at the sides of the module. To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. Youll need a small Phillips screwdriver for these steps. Your computers chips are extremely sensitive to static electricity, and can be permanently damaged by it. Handle the RAM module only by its edges. Before installing the memory module, discharge your bodys static electricity by touching the metal shielding around the connectors on the rear of the computer. 1. Click Start, Shut Down, Shut down. 92 Reference GuideStartup Guide Add-On Devices Installing Additional RAM 2. Important: Unplug the AC adapter, if present, and remove the battery. Remove the secondary battery if one is installed. 3. Turn the unit bottom-side up, remove the screw holding the RAM cover, and remove the cover. 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. 6. Replace the cover. 7. Insert the battery. Reference GuideStartup Guide 93 Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive Youll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if youre using one, and remove the battery. 2. Turn the unit bottom side up and remove both hard drive screws. 3. Raise the cover on the end of the drive so that its retainer tab is free of the computer casing, then gently pull the hard drive out of the computer. Important 4. Gently slide the new drive into the hard drive compartment. Press firmly to make sure the connector seats properly. 5. Slide the cover down into place (so the retainer tab engages the casing), and reinstall both hard drive screws. If you are installing a new hard disk drive, you should create a Utility partition on the drive before loading any software. See To recover the factory installation of your hard disk on page 129. To install the holder on a new hard disk drive or prepare a new hard disk for use, see Replacing the Hard Disk Drive in the online Reference Guide. 94 Reference GuideStartup Guide Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. Youll need a small Phillips screwdriver for this procedure. 1. Remove all four screws from the holder and drive case, then lift the drive out of the holder. 2. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive. Work alternately at each end so that the connector slides off evenly without bending the connector pins. 3. Carefully put the pin connector attachment back onto the pins on the end of the new hard drive. Work alternately at each end so that the connector slides on evenly without bending the connector pins. 4. Insert the connector through the end of the holder, and lower the drive into the holder. 5. Reinstall all six screws into the holder and drive case. To prepare a new hard disk drive When you install a new hard disk drive, you also need to prepare it to be able to work with your computer. Reference GuideStartup Guide 95 Add-On Devices Replacing the Hard Disk Drive If you want to restore the Windows software and operating system that were originally installed on your computer, you can do so using the Recovery CD that also came with your computer. See To recover the factory installation of your hard disk on page 129. If you want to use the hard disk with other than the original software and operating system, prepare the hard disk as described in the Corporate Evaluators Guide, available at the HP Customer Care Web site (www.hp.com/go/support). If you want to prepare a second hard disk module in the plug-in module bay, follow these steps:
Windows ME or 98 1. Install the second hard drive and reboot the computer. 2. Click Start, Run and type fdisk. 3. When prompted, choose to enable large disk support. 4. Choose option 5 to change a current disk drive, then select drive number 2. 5. Choose option 1 to create a DOS partition, and let it use the entire drive. 6. When the process finishes, press ESC to exit. 7. Shut down and restart the computer. 8. Double-click My Computer. 9. Right-click the new hard disk drive (may be drive D), then click Format. Follow the displayed instructions. Windows 2000 1. Install the second hard drive. 2. Click Start, Settings, Control Panel. 3. Double-click Administrative Tools, then double-click Computer Management. 4. In Computer Management, click Disk Management in the tree. 5. In the lower-right pane, right-click the unused area of the new disk (probably disk 1) and click Create Partition. Follow the displayed instructions to create an NTFS partition that uses the entire drive. 96 Reference GuideStartup Guide Troubleshooting and Maintenance Reference GuideStartup Guide 97 Troubleshooting and Maintenance Troubleshooting Techniques Troubleshooting Techniques This section contains solutions to a many types of problems you might have with your computer. Try the solutions one at a time, in the order in which they are presented. This section contains solutions to a few basic problems you might have with your computer. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting:
See the troubleshooting chapter in the online Reference Guide for a more complete list of troubleshooting suggestions. Click the HP Instant Support icon on the Windows desktop to open the HP web-based troubleshooting tool. Search or browse the troubleshooting database for the information related to your problem. Click Start, Help, and use the Windows Troubleshooters. See the Microsoft Windows manual shipped with the computer. See the HP Notes in the online HP Library for updated information (for Windows ME, click Start, Help, Your HP Notebook). Find technical tips and software updates for the computer at the HP Customer Care Web site (www.hp.com/go/support). Test your computer by running the e-DiagTools test program. See Testing the Hardware on page 120. Contact your dealer or Hewlett-Packardsee To contact HP for support or service on page 134. Please have your computer with you when you call. Audio Problems If no sound is audible Press the back end of the volume control several times. Click the speaker icon on the taskbar, and make sure that Mute is not checked and the Volume Control slider is not set to the bottom. Press the audio-off button on the right side of the computer once or twice until the indicator light goes off. 98 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques When you are operating your computer in MS-DOS mode (for example, when running MS-DOS games), you may find that the sound does not operate properly. Use Windows applications for full use of sound capabilities. If sound does not record Check the software controls for recording sound: click Start, Programs, Accessories, Multimedia (or Entertainment), Sound Recorder. In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls. Test the audio with the e-DiagTools diagnostics. See Testing the Hardware on page 120. If you hear a loud high-pitched whine (feedback) from the speakers In the Volume Control, try reducing the Master volume: double-click the speaker icon in the taskbar. In Volume Control, click Options, Properties, and select the microphone option for the playback settings. Then in Volume Control, make sure the microphone is muted. Avoid using the built-in microphone and built-in speaker at the same time. CD-ROM and DVD Problems If you cant boot from a CD or DVD in the CD/DVD drive Make sure the CD or DVD is bootable, such as the Recovery CD. Make sure the CD-ROM/DVD drive is selected as the boot devicesee To change the boot device on page 34. Restart the computer: click Start, Shut Down, Restart. Test the DVD drive with the e-DiagTools diagnostics. See Testing the Hardware on page 120. If a DVD plays erratically Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will probably have to be replaced. Reference GuideStartup Guide 99 Troubleshooting and Maintenance Troubleshooting Techniques If a DVD movie stops playing in the middle The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie. You may have accidentally paused the DVD movie. Press the Play button to resume. If you get a Region Code error when playing a DVD movie DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a Region Code error, you are trying to play a DVD intended for a different region. If the computer cannot read a CD or DVD For a single-sided CD or DVD, make sure the disc is placed in the drive with the label facing up. Clean the disc. Wait 5 to 10 seconds after closing the tray to give the computer time to recognize the disc. Restart the system: Remove the disc from the drive, and click Start, Shut Down, Restart. If a DVD movie doesnt fill the screen Each side of a double-sided DVD has a different format (standard or widescreen). In widescreen format, black bands appear at the top and bottom of the screen. To view the standard format, flip the disc over and play the other side. If a DVD doesnt play with two displays For Windows 2000, if both displays are active, press Fn+F5 to switch to one display. For Windows 98, if youre using the Extended Desktop (dual displays), move the player window to display 1. If youre not using Extended Desktop and both displays are active, press Fn+F5 to switch to one display. If youre using both displays, the DVD image will not appear on any display set up as secondary. Open Display in Control Panel, click Advanced on the Settings tab, and change settings. 100 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques If the computer cant find Wordpad.exe after inserting a CD The system is trying to open a .doc file in WordPad, but cannot find the Wordpad.exe program file. Type C:\Program Files\Accessories in the error message box. Display Problems If the computer is on, but the screen is blank Move the mouse or pointing stick, or tap the touch pad. This will wake the display if it is in Display-off mode. Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.) If the computer is cold, allow it to warm up. If the screen is difficult to read Try setting the display resolution to its default setting of 1024768 or 1400 1050:
click Start, Settings, Control Panel, Display, Settings. If an external display does not work Check the connections. Press Fn+F5 in case the external monitor was disabled. (Do this three times to return to the state you started from.) The external monitor may not be detected. In the BIOS Setup utility, try setting Video Display Device to Both in the Main menu. If youre using a TV connected to the S-video port, you must activate the TVsee To use a TV set as a monitor on page 86. Test the display with the e-DiagTools diagnostics. See Testing the Hardware on page 120. If an external display cannot use high resolutions For Windows 98, use the default display type for the internal display: Default Monitor. If you change the display type, non-Plug-and-Play (non-DDC) external monitors will not be able to use resolutions higher than the resolution of the internal display. You can check display settings using Display in Control Panel, or by right-
clicking the desktop and then clicking Properties. Reference GuideStartup Guide 101 Troubleshooting and Maintenance Troubleshooting Techniques If one or more display pixels look bad TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible under varying display conditions, and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP notebook display. HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays can have a small number of cosmetic imperfections and still conform to HPs cosmetic quality specifications, including the following:
No more than 6 pixels remain on (always one color, such as white, red, green, or blue dots). No more than 6 pixels remain off (always dark). No more than a total of 8 pixels stuck on or off. No other stuck pixel within 15 mm of a stuck pixel. Contact HP Customer Care if you have a display quality problem and require a more comprehensive explanation of HP display qualitysee To contact HP for support or service on page 134. We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented. Docking Problems If a port on a dock isnt working Check that AC power is connected to the dock. Try using the corresponding port on the computer while undocked. Make sure the computer is fully inserted into the dock. See the manual for the dock. If the operating system hangs when you dock or undock Your system may hang if you dock or undock your computer while you are suspending or resuming. Make sure your computer has completely suspended or resumed before you dock or undock it. 102 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques If the drive A icon is missing for the floppy drive when docked For Windows 98, if you insert the floppy drive after docking, the drive A icon may not be available. To be recognized, the drive must be present when the computer docks or boots. If the drive A icon is missing, either dock the computer again with the floppy drive installed, or reboot the computer. If an IDE drive in a docking system doesnt work If you install an IDE drive in a docking system PC device bay, you should set the IDE jumpers on the drive to the Single or Cable Select setting. Whenever you want to partition or format a drive thats larger than 8 GB, you must first use Device Manager to turn on the Int 13 setting for the IDE drive. Hard Disk Drive Problems If the computers hard drive doesnt spin Make sure the computer has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the rear of the computer. Remove and reinsert the hard drive. See Replacing the Hard Disk Drive on page 94. If the hard disk makes a buzzing or whining noise Back up the drive immediately. See whether the noise is coming from elsewhere, such as from the fan or a PC Card drive. If files are corrupted In Windows 98, run the Scandisk surface scan to check the hard disk. From the Start menu, click Programs, Accessories, System Tools, Scandisk. For Windows ME or 2000, open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. Run the VirusScan program. See To protect against viruses on page 43. Run the VirusScan program. See the chapter titled Basic Operation in the online Reference Guide. Test the hard disk drive with the e-DiagTools diagnostics. See Testing the Hardware on page 120. Reference GuideStartup Guide 103 Troubleshooting and Maintenance Troubleshooting Techniques If necessary, you can format the hard disk and reinstall the original factory software. See To recover the factory installation of your hard disk on page 129. Heat Problems Your computer normally gets warm during routine operation. If the computer gets abnormally hot Always set the computer on a flat surface, so that air can flow freely around and underneath it. Make sure the air vents on the bottom and right side of the computer are clear. Keep in mind that games and other programs that drive CPU usage toward 100% can increase the computers temperature. Infrared Problems By default, the infrared port is not enabled, so you must enable it before you can use it. If you have problems with infrared communications Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible. (The computers infrared port is located on its right side, beneath the volume control.) The ports should be no more than 1 meter apart. Check settings in the BIOS Setup utility:
1. Restart the computer: click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared Port is enabled and FIR mode is selected. 4. Press F10 to save and exit BIOS Setup. Make sure only one application is using the infrared port. Remove any PC Cards from the computer. An infrared IRQ conflict is possible if two PC Cards are present at the same time. 104 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques For Windows 98, see c:\hp\Drivers\Ir\Readme.txt for additional information. Keyboard and Pointing Device Problems If the pointer is difficult to control Adjust the pointer controls: click Start, Settings, Control Panel, the double-click Mouse. If the touch pad or pointing stick doesnt work Dont move the pointer or touch the touch pad while the computer is rebooting or resuming from Standby mode. If this happens, try the following:
Press a key on the keyboard to restore normal operation. Suspend and resume operation using the sleep button. Shut down and restart Windows. If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utilitysee To run the BIOS Setup utility on page 122. Restart the computer: click Start, Shut Down, Restart. If the touch pad moves the pointer or cursor while you type Increase the PalmCheck setting for the touch pad:
1. Double-click the touch pad icon in the taskbar. or Click Start, Settings, Control Panel, then double-click Mouse. 2. Click the Touch tab, and select the touch pad device. 3. Adjust the PalmCheck slider, and click Apply. Disable the touch pad: on the Touch tab, select the touch pad device, then select Disable and click Apply. If a PS/2 scroll mouse doesnt work The built-in pointing devices must be disabled for the mouses scroll feature to work. In the BIOS Setup utility, make sure the PS/2 Pointing Devices option in the System Devices menu is set to Auto. See To run the BIOS Setup utility on page 122. Reference GuideStartup Guide 105 Troubleshooting and Maintenance Troubleshooting Techniques Suspend or shut down the computer before you attach the scroll mouse, so that it will be detected properly. If you want to use the touch pad again, you must suspend or shut down the computer before you detach the scroll mouse. Test the keyboard and pointing devices with the e-DiagTools diagnostics. See Testing the Hardware on page 120. If the embedded numeric keypad doesnt work To type numbers, make sure Num Lock is on. Make sure the embedded Keypad Lock (Fn+F8) is onor that you press and hold the Fn key to temporarily access the embedded keypad. If left CTRL+left ALT doesnt work on an external keyboard A USB keyboard does not support left CTRL+left ALT as the Fn key. Left CTRL+left ALT on an external keyboard should work like the Fn key. However, only Fn+F5, Fn+F7, and Fn+F12 are supported on an external keyboard. In the BIOS Setup utility, make sure External Fn Key is enabled in the System Devices menu. See To run the BIOS Setup utility on page 122. If you cant type the euro symbol Hold ALT GR when you press the marked key. The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, then hold ALT while typing 0128 on the numeric keypad. Support for the euro symbol requires software available from Microsoft. This software is installed in the factory software, but may not be included with retail Windows. LAN problems If the built-in network adapter doesnt connect to the LAN Check all cables and connections. Try connecting at a different network station, if available. 106 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a different computer to the cable. For Windows ME or 98, open Network in Control Panel. Make sure you have the correct clients and protocols installed. Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet). Click Start, Help, and use the Network Troubleshooter. Click Start, Settings, Control Panel, System and open the hardware Device Manager. If the network interface is disabled, try to enable it. If it has a conflict, try disabling another device. If you cant browse the Network Neighborhood Check with your network administrator to make sure NetBEUI protocol is supported on the network. Click Start, Find, Find Computer to look for a computer. If you cant log in to Netware servers If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the servers frame type. Check with your network administrator. If the computer stops responding after booting Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration. If you have slow or dropped connections on a 10/100 network switch or hub The switch may be forced to 10 Mbps. For Windows ME or 98, use Network in Control Panel to disable Auto Polarity for the network adapter. Memory Problems If a message says you are out of memory Make sure drive C is not running low on free space. Reference GuideStartup Guide 107 Troubleshooting and Maintenance Troubleshooting Techniques If youre using Windows 98, use the Memory Troubleshooter in Windows Help: click Start, Help. If you are having memory problems while running MS-DOS programs, use the MS-DOS Troubleshooter in Windows Help: click Start, Help. Not all third-party memory cards have been tested for use with the computer. Please check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested memory cards. Test your computers memory with the e-DiagTools diagnostics. See Testing the Hardware on page 120. If memory doesnt increase after adding RAM Make sure your computer is using only PC-133 or higher memory (RAM) modules. Modem Problems If the modem seems slow Check for excess static or noise on a line reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. If youre dialing internationally, line noise is often a problem thats difficult or impossible to eliminate. If you have call-waiting, disable ityour telephone company can provide instructions. It can cause symptoms similar to static. Eliminate extra connections in the line. If possible, connect directly to the wall jack. Try another telephone line, preferably one normally used for a fax machine or modem. If the modem doesnt dial or no dial tone is detected Check all cables and connections. Connect a standard telephone to the phone line and make sure the line is working. Make sure someone else isnt using the same phone line. Try another telephone line, preferably one normally used for a fax machine or modem. 108 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques If youre in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Modems (Windows ME or 98) or Phone And Modem Options
(Windows 2000). Try disabling the option that waits for a dial tone. If the modem dials incorrectly Check the telephone number you entered, including any digits required for outside access or long distance. In Control Panel, open Modems (Windows ME or 98) or Phone And Modem Options
(Windows 2000). Check the dialing optionslook for duplicate digits for outside access or long distance. Make sure the number youre calling isnt busy. If youre in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Modems (Windows ME or 98) or Phone And Modem Options
(Windows 2000). Try disabling the option that waits for a dial tone. If you have call-waiting, disable ityour telephone company can provide instructions. If the modem dials but doesnt connect Make sure youre using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. Try another telephone line, preferably one normally used for a fax machine or modem. The modem at the other end may have a problem. Try dialing to a different modem. Try disabling error correction and data compression. If the modem isnt detected Check the modem setup. In Control Panel, open Modems (Windows ME or 98) or Phone And Modem Options (Windows 2000). Check the COM port. Click Start, Settings, Control Panel, System and open the hardware Device Manager. If the modem is disabled, try to enable it. If it has a conflict, try disabling another device. If youre running fax software using fax Class 2, try using Class 1. If the modem dials but you cant hear it Make sure the audio-off light is turned off. If its on, press the audio-off button. Reference GuideStartup Guide 109 Troubleshooting and Maintenance Troubleshooting Techniques Check the speaker volume setting. In Control Panel, open Modems (Windows ME or 98) or Phone And Modem Options
(Windows 2000). Select the modem and click Properties, then check the volume setting on the General tab. If the modem connects, but transferred data is bad In Control Panel, open Modems (Windows ME or 98) or Phone And Modem Options
(Windows 2000). Make sure the parity, speed, word length, and stop bits match on sending and receiving modems. Try disabling error correction and data compression. If the modem causes an ERROR message A string of AT commands may contain an incorrect command. If you entered commands as extra settings for the modem in Control Panel or in your communications software, check the commands. If youre using fax Class 2 in the fax software, try using Class 1. If the modem doesnt fax Close any other communications programs. If youre faxing by printing from an application, make sure youve selected the fax printer. Try turning off power management features temporarily. If excessive line current is detected Make sure youre using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. If the modem clicks repeatedly but doesnt connect Make sure youre using an analog telephone line (2, 3, or 4 wires). You must not use a digital line. In a hotel, ask for a data line. Check all cables and connections. 110 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques PC Card (PCMCIA) Problems Insert the PC Card in a different slot. If the notebook doesnt recognize a PC Card Remove and reinsert the PC Card. Press the blue sleep button to suspend the computer, then press it again to resume. Restart the computer: click Start, Shut Down, Restart. If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused value manually (Windows ME or 98 only): Click Start, Settings, Control Panel, then double-click System and use the Device Manager tab. Check the HP Customer Care Web site (www.hp.com/go/support) for information about installing certain PC Cards. Make sure your computer supports the problem PC card: check the HP Notebook Web site (www.hp.com/notebooks) for a list of approved and tested PC Cards. Try the card in another computer to see whether the card functions properly. Zoomed Video is supported in the lower card slot only. Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in Windows 2000. Contact Xircom to see if your card is one of these. When using a PC card in a docking system, insert or remove the card while the system is turned on. Test the PC card with the e-DiagTools diagnostics. See Testing the Hardware on page 120. If an I/O card stops communicating properly The card may have been reset if the computer suspended or turned off. Exit any applications, then remove and reinsert the card. If a PC card modem is not working Disable the internal modem:
1. Open the hardware Device Manager. 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, then select the option to disable the modem. Reference GuideStartup Guide 111 Troubleshooting and Maintenance Troubleshooting Techniques If an I/O card stops communicating properly Exit and restart the application. The card may have been reset if the computer suspended or turned off. Check settings in Control Panel. Performance Problems For best performance with Windows 2000, your computer should have at least 128 MB of memory (RAM). If the computer pauses or runs sluggishly This may be normal Windows behavior. Background processing can affect response time. Certain background operations (such as VirusScan) can affect performance. Press CTRL+ALT+DEL to see if an application is not responding. Restart the computer: click Start, Shut Down, Restart. Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out. If the computers hard disk drive frequently runs (as indicated by the hard drive light on the front of the computer) while the computer appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the computers hard disk. If this occurs frequently, consider installing additional memory. Check the amount of available free disk space. Delete temporary and unneeded files. Check settings in the BIOS Setup utility:
1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance. 4. Press F10 to save and exit BIOS Setup. If the computer stops responding Press CTRL+ALT+DEL to end the application that is not responding. 112 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques Slide and hold the power button for at least four seconds to turn off and reset the computer. Then press the blue sleep button to turn the computer back on. If nothing happens, insert a straightened paper clip into the system-off switch on the right side of the computer. Then press the blue sleep button to turn the computer back on. Power and Battery Problems If the computer turns off immediately after it turns on Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery. If the computer keeps beeping The computer beeps for 15 seconds when battery power is low. Save your work, shut down Windows immediately, and insert a charged battery or plug in the AC adapter. If the battery doesnt charge Make sure the AC adapter is fully plugged into the power source and the computer, and that the light on the adapter is on. If youre using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet. Make sure the battery is fully installed and locked in place. Move the computer away from any nearby heat source. Unplug the AC adapter and allow the battery to cool down. If the battery gets too hot, it will not charge properly. If available, try another battery and AC adapter. If a secondary battery doesnt charge The computers secondary battery wont charge until the main battery is fully charged. Make sure the AC adapter is fully plugged into the power source and the computer, and that the light on the adapter is on. Make sure the secondary battery is correctly installed and locked in place. Reference GuideStartup Guide 113 Troubleshooting and Maintenance Troubleshooting Techniques If the computer has a short operating time Try conserving power using any of the suggestions listed in To get the most from your batteries on page 57. If you are running an application that has an automatic save feature (such as MS Word), disable this feature or increase the specified save time to reduce hard disk access. If the operating time has gradually become shorter and the battery is more than a year or two old, you may need to replace the battery. Heavy modem use can affect battery operating time. PC card use can affect battery operating time. The battery gauge may need to be calibrated. Restart the computer, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the main battery and any secondary batteries in the module bay, and requires four to five hours per battery. You cannot use the computer during this process. If the Time Remaining for the battery is not correct The Time Remaining is an estimate, not a precise value, and is based on the rate at which the computer is using power at the moment. This value therefore depends on your current task, and assumes that you will continue using power at the same rate until the battery runs out. So, if you check the Time Remaining while the computer is performing a task requiring a good deal of power (such as reading from a CD or DVD), the value will probably show less time remaining than you really have, since you will probably later switch to tasks that require less power. If the computer doesnt suspend to Standby mode as expected If you have a connection to another computer, the computer wont suspend if the connection is active. If the computer is performing an operation, it normally waits for the operation to finish before suspending. If the computer doesnt automatically hibernate as expected For Windows ME or 2000, make sure hibernate support is enabled. From Control Panel, open Power, then click the Hibernate tab. Also, check the Power Schemes tab. Make sure the Hibernate timeouts for both AC power and battery power are not set to Never. 114 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques For Windows ME or 98, check the Hibernate timeout in BIOS Setupsee To run the BIOS Setup utility on page 122. If your computer has more than 768 MB of RAM, you must expand the Utility partition on the hard disksee To recover the factory installation of your hard disk on page 129. If the Standby option is missing from the Shut Down window Do not allow Windows 98 to disable APM. It may prompt you to do this in certain situationsalways answer No. If the Windows 98 Standby option is missing, restore it as follows:
1. In Control Panel, double-click System. 2. On the System Manager tab, expand the System Devices, select Advanced Power Management, and click Remove. 3. Restart the computer. 4. In Control Panel, double-click Add New Hardware, and follow the prompts to install support for APM. 5. Restart the computer. Printing Problems Hint You will usually be able to solve most printing problems by using the Print Troubleshooter in Windows Help: click Start, Help. If a serial or parallel printer doesnt print Make sure the printer is on and has paper in it. Make sure you are using the correct printer cable or cable adapter, and that the cable is secure at both ends. Check for printer errors. If the left edge of printed output is missing Certain applications may not work properly with 600-dpi printers. If youre using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300-dpi). Reference GuideStartup Guide 115 Troubleshooting and Maintenance Troubleshooting Techniques If an infrared printer doesnt print Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible. (The computers infrared port is on its right side, beneath the volume control.) The ports should be no more than 1 meter apart. Make sure the printer is on and has paper in it. Check for printer errors. Make sure Windows is running; otherwise infrared printing is not available. See Infrared Problems on page 104. Serial, Parallel, and USB Problems If a serial mouse doesnt work Make sure you followed the manufacturers installation instructions completely and have installed the mouse properly. If not, repeat the procedure. Make sure the port connection is secure. Press the blue sleep button to suspend and resume. Restart the computer: click Start, Shut Down, Restart. Check mouse settings in Control Panel: click Start, Settings, Control Panel, then double-click Mouse. Make sure the serial port is enabled in BIOS Setupsee To run the BIOS Setup utility on page 122. Use a mouse that connects to the USB or PS/2 port. If you have a PS/2 keyboard connected, use a PS/2 Y adapter (HP accessory F1469A). Check the port settings in Control Panel:
1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager, then double-click Ports (COM & LPT). If a serial modem doesnt work properly See Modem Problems on page 108. Use the Modem Troubleshooter in Windows Help: click Start, Help. 116 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques Make sure the port connection is secure. Check the modem settings in Control Panel: click Start, Settings, Control Panel, then double-click Modems (Windows ME or 98) or Phone and Modem Options
(Windows 2000). Make sure the serial port is enabled in BIOS Setupsee To run the BIOS Setup utility on page 122. Disable the internal modem:
1. Open the hardware Device Manager. 2. Double-click Modem to list the current modem devices. 3. Double-click the internal modem, then select the option to disable the modem. Check the port settings in Control Panel. Open the hardware Device Manager, then double-click Ports (COM & LPT). If the serial or parallel port is not working Make sure the port connection is secure. Check the port settings in Control Panel. Open the hardware Device Manager, then double-click Ports (COM & LPT). Use the BIOS Setup utility to make sure the serial and parallel ports are enabledsee To run the BIOS Setup utility on page 122. Test the ports with the e-DiagTools diagnostics. See Testing the Hardware on page 120. If the USB port is not working Contact the vendor of the peripheral deviceas well as HPfor the latest versions of the USB drivers. Check the port settings in Control Panel. Open the hardware Device Manager, then double-click Universal Serial Bus Controller. Contact the vendor of the peripheral deviceand the HP Notebook Web site
(www.hp.com/notebooks)for the latest version of the driver for the device. Test the USB port with the e-DiagTools diagnostics. See Testing the Hardware on page 120. Reference GuideStartup Guide 117 Troubleshooting and Maintenance Troubleshooting Techniques Startup Problems If the computer doesnt respond when you turn it on Connect the AC adapter. Press the blue sleep button to try turning on the unit. Reset the computer by inserting a straightened paper clip into the system-off switch on the right side of the computer. Then press the blue sleep button to turn it on. If the computer still doesnt respond, remove the battery and AC adapter, remove any PC cards, and undock the computer if docked. Then plug in the AC adapter again, and reset the computer using the system-off switch. If the computer wont boot from battery power Make sure the battery is properly inserted and fully charged. Check the batterys charge by removing it and pressing the pad on the back of the battery. The lights show the charge level. If you have a secondary battery, install it and try starting the computer. If available, try another battery. If the computer wont boot from the floppy disk drive Make sure the drive is installed or connected correctly. Make sure the floppy disk drive is selected as the boot devicesee To change the boot device on page 34. If the computer takes a long time to resume after being suspended The computer can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been re-initialized, the Windows desktop will appear. If you get a VirusScan error message at startup For Windows 2000, if you connect to a network using a logon other than your Windows logon, assign Windows administrator privileges to the network logon. 118 Reference GuideStartup Guide Troubleshooting and Maintenance Troubleshooting Techniques Wireless Problems If you have problems with wireless communication Make sure the wireless indicator light is on. See LAN problems on page 106. If you have trouble connecting to another computer in the Network Neighborhood Wait a few minutes, then press F5 to refresh the list of computers on the network. Click Start, Find, Find Computer to locate the computer. For Windows 98, disable DNS in the TCP/IP properties: click Start, Settings, Control Panel, then double-click Network. If you cannot connect to a particular computer on the network Make sure the computer is properly connected to the network. Make sure your TCP/IP setup is correct for your network: click Start, Settings, Control Panel, then double-click Network (Windows 98) or Network and Dial-up Connections (Windows 2000). If the wireless link icon in the taskbar is red Make sure you are using the correct SSID and channel settings: click the wireless link icon in the taskbar and select Advanced Configuration. Make sure you are in range of an access point (for an infrastructure connection) or other wireless computer (for an AdHoc connection). You can connect, but the network is slow Check whether you might be in an area served by more than one wireless LAN. If so, the LANs could be interfering with each other. Move closer to the access point (for an infrastructure connection) or other wireless computer (for an AdHoc connection). You could be too far away for high-speed communication. Stop using any USB device that may be transferring large amounts of data, or adjust application settings to reduce the required transfer rate. Reference GuideStartup Guide 119 Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e-DiagTools hardware diagnostic program included with your computer provides two levels of testing:
Automated testing using its basic hardware test. Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components. The tests are non-destructive and are intended to preserve the state of the computer. The computer reboots when you exit the program so drivers can be loaded. To run the e-DiagTools diagnostic test 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu appears, press ENTER to run e-DiagTools. 4. Follow the prompts to run e-DiagTools. 5. When the Configuration Description appears, check the list of detected hardware. If a device is not detected or fails its test, it might be configured incorrectly in the BIOS Setup utility. You can confirm this by running BIOS Setup and checking the settings. See To run the BIOS Setup utility on page 122. 6. Run the basic test. Press F2 to start the basic hardware test. 7. If you intend to exit without running the advanced tests, press F4 to view the Support Ticket. Then press F3 to exit. 8. Optional: Run the advanced tests. Press F2 to open the advanced test screen. Hint 120 Reference GuideStartup Guide Troubleshooting and Maintenance Testing the Hardware 9. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the following keys to run tests:
ENTER F5 or SPACE F6 F7 F10 Runs the highlighted test. Marks or unmarks the highlighted test. Marks or unmarks all tests in the current menu. Marks or unmarks all tests in all menus. Runs all marked tests. 10. Save the Support Ticket. Press T to update and display a Support Ticket containing system and test information. 11. When you are finished running tests, press ESC to exit the advanced tests. 12. Optional: To save the Support Ticket to a floppy disk, press F7 then ALT+C. 13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: Open the Support Ticket. In Windows, click Start, Programs, HP e-DiagTools, e-DiagTools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem, click Comments and type the information, then click OK. To save or print the Support Ticket, click Save As or Print. To e-mail the Support Ticket to your support agent, click e-Mail. The first time you make an e-mail connection from this program, click Change Settings in the Connect window and enter the settings recommended by your support agent. e-DiagTools for Windows can also update the version of e-DiagTools on your computers hard disk. In e-DiagTools for Windows, use the e-DiagTools menu. If you have trouble running e-DiagTools diagnostics from the hard disk, you can also run it from the Recovery CD. Boot from the CD and select the diagnostics option. Reference GuideStartup Guide 121 Troubleshooting and Maintenance Configuring the Computer Configuring the Computer Your computer includes two tools that help you configure its operation: the BIOS Setup utility and HP TopTools. To run the BIOS Setup utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computers system configuration, and to tailor the operation of your computer to your individual work needs. The settings made in BIOS Setup generally control the computers hardware, and so greatly affect how the computer operates. 1. Click Start, Shut Down, Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard to navigate:
Press the LEFT and RIGHT arrow keys to move among menus. Press the UP and DOWN arrow keys to move among parameters in a menu. Press F5 or F6 to move through values for the current parameter, or press ENTER to change a setting. 4. After you select the options you want, press F10 or use the Exit menu to exit BIOS Setup. 5. If the settings cause a conflict between devices during reboot, the system prompts you to run BIOS Setup, and marks the conflicting settings. For a complete list of BIOS Setup menus, settings, and options, see the online Reference Guide. The following tables describe BIOS settings for BIOS version 1.00. If your BIOS is a different version, some settings may differ from those shown. 122 Reference GuideStartup Guide Troubleshooting and Maintenance Configuring the Computer Setting BIOS Revision System Time System Date Floppy Drive Main Menu Description Shows the current BIOS version. Sets the time using 24-hour format. Values set take effect immediately. Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format). Sets the floppy drive type. Internal Hard Disk Sets the hard disk drive type and various parameters. Quiet Boot Video Display Device Video Expansion Primary Video Adapter Television Type System Memory Extended Memory Unique Dock ID UUID When enabled, hides summary of power-on self-test and messages during boot. Sets whether the built-in display automatically switches to an external display, if one is detected. When enabled, the video image covers the entire display in lower resolution modes. When disabled, the video image is centered in the display. Sets whether the computer automatically switches to an external video adapter connected to the docking system, if one is detected. Controls the signal format (NTSC or PAL) output by the S-video port when Windows is not running. Shows the system memory size. Shows the extended memory size. Sets whether the computer creates a unique hardware profile for each dock (Enabled) or uses a common profile for all docks (Disabled). Displays the value of the 16-byte UUID (Universally Unique ID) as 32 hex characters. Default Detected automatically. Detected automatically. Detected automatically. Enabled Auto Disabled Auto NTSC 640 KB Detected automatically. Enabled Detected automatically Reference GuideStartup Guide 123 Troubleshooting and Maintenance Configuring the Computer System Devices Menu Setting PS/2 Pointing Devices External Fn Key FDD Controller Legacy USB Support Internal LAN Mini PCI Slot 1 Mini PCI Slot 2 Serial port Base I/O address Infrared port Mode Base I/O address DMA channel Parallel Port Mode Base I/O and Interrupt DMA channel Description Disables the internal pointing devices when an external PS/2 mouse is connected. Sets whether left CTRL+left ALT on an external keyboard is interpreted as the Fn key. Enables the floppy drive. Enables BIOS support for USB mouse, keyboard, and floppy disk drive. Enables the internal (wired) LAN. Enables the PCI slot normally used for a modem, which is located under the door on the bottom of unit. (Does not affect Ambit modem.) Enables the PCI slot normally used for a wireless LAN. Enables the serial port. Sets the I/O address and interrupt. Enables the infrared port. Sets the hardware to support FIR (Fast IR) or SIR (Standard IR) infrared communications. Sets the I/O address and interrupt. Sets the DMA channel for Fast IR (FIR) mode. Enables the parallel port. Sets the port to output only, bi-directional, EPP, or ECP. Sets the I/O address and interrupt. Sets the DMA channel for ECP mode. Default Auto Enabled Enabled Enabled Enabled Enabled Enabled Enabled 3F8h, IRQ4 Disabled FIR 2F8h, IRQ3 DMA0 Enabled ECP 378h/IRQ7 DMA3 124 Reference GuideStartup Guide Troubleshooting and Maintenance Configuring the Computer Security Menu Setting User Password is Administrator Password is Set User Password Set Administrator Password Boot Resume*
Undock*
Internal hard disk drive lock*
Removable Device Boot Description Shows if a user password is set. Shows if an administrator password is set. Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Press ENTER to set, change, or clear the administrator password, which protects BIOS Setup settings. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Sets whether a user password is required when the computer boots. Requires the administrator password for changes. Sets whether a user password is required when resuming from Standby or Hibernate mode. Requires the administrator password for changes. (Windows ME or 98 only.) Sets whether a user password is required when undocking the computer. Requires the administrator password for changes. (Windows ME or 98 only.) Encodes the current user password (or administrator password if that is the only password set) on the hard disk drive. Sets whether the computer will attempt to boot from a floppy drive or other removable device. Default Clear Clear Enter Enter Enabled Enabled Disabled Disabled Enabled
* Resume, Undock, and Internal hard disk drive lock options are available only if the Boot option is enabled. Reference GuideStartup Guide 125 Troubleshooting and Maintenance Configuring the Computer Setting Power Management Mode Suspend Time-out Hibernate Time-out**
Hard Disk Time-out Time-out on AC Lid Switch Mode Resume On Serial Ring Resume On Time of Day Resume Time Power Menu Windows 2000 uses only the settings marked with *. Windows ME or 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored. Default Max. Power Savings 4 minutes Description Disables time-outs, selects a combination of time-outs, or allows customized time-outs. Sets the period of inactivity after which the computer goes from Display-off to Standby power mode. (Skips Display-off mode if that time-out is disabled.) Sets whether the computer goes from Standby to Hibernate power mode after the indicated period of inactivity. (Skips Standby mode if the suspend time-out is disabled.) Sets the period of hard disk inactivity after which the internal hard disk (and any hard disk drive in the plug-in module bay) stops spinning. Sets whether power management time-outs occur while the AC adapter is connected. Sets the action that occurs if the computers lid is closed. Sets whether the system resumes if it received a ring signal. Sets whether the system resumes at a defined time of day. Sets the 24-hour time when the system resumes from if Resume On Time of Day is enabled. Sets whether the computer suspends to Standby power mode after undocking. Sets whether the computer turns on after docking. 4 hours 2 minutes Disabled Turn off LCD Enabled Disabled When Lid Closed Enabled Auto Suspend on Undock*
Auto Turn-On on Dock*
* Windows ME, 98 and 2000 use these settings.
** Windows ME and 98 uses this additional setting. 126 Reference GuideStartup Guide Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting
+Hard Disk
+Removable Device CD-ROM/DVD Drive Intel Boot Agent Description Shows the order of boot devices, with +
indicating a device category. Move the entries to change the order. If the computer has more than one device in a category, you can select the one scanned. Intel Boot Agent provides diskless boot from a network server. Default 1. Hard Disk*
2. Removable Device*
3. CD-ROM/DVD drive 4. Intel Boot Agent
* These devices are switched for some earlier BIOS versions. Default Exit Menu Setting Save Changes and Exit Discard Changes and Exit Get Default Values Load Previous Values Save Changes Description Saves Setup changes, then exits and reboots. Discards any Setup changes made since last save, then exits and reboots. Does not affect password, date, or time changes. Restores default settings, and remains in Setup. Does not affect password, date, or time changes. Discards any Setup changes made since last save, and remains in Setup. Does not affect password, date, or time changes. Saves Setup changes, and remains in Setup. Security settings are saved when changed. Pavilion models To set up TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems. It offers configuration and security options that allow you to check which hardware and software components are installed on your computer and how well they are working. HP TopTools is not supported on Pavilion models. The TopTools package is included with your computer, but youll need to install it before you can use it. 1. Click Start, Programs, HP TopTools for Notebooks, Setup. Reference GuideStartup Guide 127 Troubleshooting and Maintenance Configuring the Computer 2. Follow the instructions that appear on the screen. TopTools can be run locally on an individual computer, or remotely by a network administrator. To run TopTools locally, click Start, Programs, HP TopTools for Notebooks, HP TopTools. For information on manageable HP computers, HP TopTools, and how they lower PC operating costs, see the HP Web site at www.hp.com/toptools. 128 Reference GuideStartup Guide Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software CAUTION You can use the Recovery CD to recover the original software build for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations:
On your computers hard drive under C:\hp\Drivers. On the Recovery CD under \hp\Drivers. On the HP Customer Care Web site (www.hp.com/go/support). This Web site contains the latest updates of software drivers for different operating systems. To recover the factory installation of your hard disk You can use the Recovery CD to reinstall the original factory software on your computers hard disk. You can also use the same process to create a larger Utility partition on your hard disk, or to create a Utility partition on a new hard disk. The hidden Utility partition contains the e-DiagTools diagnostic tests and stores hibernation data for Windows 98 and other operating systems that dont provide hibernation. This procedure formats the computers hard disk drive and erases all data on the disk. After the hard disk is formatted, youll need to reinstall your applications. Do not interrupt the following process or unplug the AC adapter until the process is complete. 1. Important. Back up all data from your hard disk. The following steps delete all data from the disk. 2. Plug in the AC adapter. 3. Insert the Recovery CD in the CD-ROM drive. To open the drive when the computer is turned off, insert a straightened paper clip into the hole on the front of the drive. 4. Click Start, Shut Down, Restart. 5. When you see the HP logo, press ESC. 6. Select the CD or DVD drive as the boot device. Reference GuideStartup Guide 129 Troubleshooting and Maintenance Reinstalling and Updating Software 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 10 minutes. If you want to create the Utility partition without installing the factory software, click Advanced and select the option to not install the operating system. If your hard disk is partitioned into several drives, you can install the factory software on drive C without affecting other drives. Click Advanced and select to restore only the C partition. 8. When prompted to reboot the computer, press CTRL+ALT+DEL and follow any instructions that appear onscreen. For Windows 2000, if you want to convert drive C from FAT32 to NTSF format, click Start, Run, then type convert c: /fs:ntfs and click OK. To create a boot disk Windows 98: Click Start, Settings, Control Panel, then double-click Add/Remove Programs. Use the Startup Disk tab. Windows 2000: Run c:\i386\Bootdisk\Makeboot.exe. You will need four floppy disks. To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your computer to a local HP service center to get a replacement CD. Call the HP Customer Care Center for the address and telephone number of an HP service center near yousee To contact HP for support or service on page 134. To update the BIOS Hewlett-Packard may provide updates to the computer BIOS to enhance the capabilities of your system. You can use e-DiagTools for Windows to download and install BIOS updates. 130 Reference GuideStartup Guide CAUTION Troubleshooting and Maintenance Reinstalling and Updating Software Because a BIOS update replaces the previous version, you must follow these instructions exactly, or you risk damaging your computer. The BIOS update process resets the configuration settings in the BIOS Setup utility, except for the PC Identification and BIOS passwords. 1. In Windows, exit any programs that are running. 2. Remove any PC Cards. 3. If the computer is docked, undock it. 4. Connect the AC adapter. 5. Connect any cables or equipment needed to connect to the Internet. 6. Click Start, Programs, HP e-DiagTools, e-DiagTools for Windows. 7. Click Update, select Download Now and click OK. Follow the instructions that appear. Once the update process begins, do not interrupt it. The first time you make an Internet connection from this program, click Change Settings in the Connect window to define your connection settings. 8. When the process is complete, reset the computer by inserting a straightened paperclip into the system-off switch on the right side of the computer. BIOS updates are also available from the HP Customer Care web site
(www.hp.com/go/support). To update Windows drivers From time to time, HP releases updated versions of the drivers for your computer. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your computer running smoothly. In addition, HP normally provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows. Download the latest drivers for your computer from www.hp.com/go/support. Follow the instructions included with the drivers. Reference GuideStartup Guide 131 HP Support and Service Reference GuideStartup Guide 133 HP Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the web HP has several web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer:
HP Customer Care web site. Get e-mail and telephone support information, technical information, and software updates. www.hp.com/go/support HP Notebook Computer web site. Get the latest information about technical support, plus information about warranty and support programs. www.hp.com/notebooks To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty
(you are responsible for the telephone charges). Included applications and operating systems. During the free assistance period, HP will assist with questions about:
HP-described operation environments and conditions. HP accessories, HP upgrades, and basic operation and troubleshooting. HP will not be able to help with questions about:
Non-HP hardware, software, operating systems, or usage not intended for or included
(by HP) with the product. How to repair the product yourself. Product development, custom installations. Consulting. 134 Reference GuideStartup Guide HP Support and Service Getting Assistance for Your Computer To contact the HP Customer Care Center by e-mail, visit the HP Customer Care web site
(www.hp.com/go/support) under Contact HP. To call the Customer Care Center, check the HP Customer Care web site
(www.hp.com/go/support) under Contact HP for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries:
Pavilion models United States only: (970) 635-1000 Omnibook 6100 See the following table. Reference GuideStartup Guide 135 HP Support and Service Getting Assistance for Your Computer North America United States: (970) 635-1000 Canada: (905) 206-4663 Mexico:
Mexico City: 52-58-9922 Outside Mexico City: 01-800-472 6684 Guadalajara: 669-9500 Monterrey: 378-4240 South America Argentina:
From Argentina: 0810-555-5520 Outside Argentina: 5411-4778-8380 Brazil:
So Paulo: (11) 3747-7799 Outside So Paulo: 0800-157751 Venezuela: 0800-157751 Europe Austria: +43-(0)7114-20-1080 Belgium:
Dutch: 32-(0)2-626-8806 French: 32-(0)2-626-8807 Czech Republic: 42-(0)2-6130-7310 Denmark: +45-39-29-4099 Finland: 358-(0)203-47-288 France: +33 (0)1-43-62-34-34 Germany: +49-(0)180-52-58-143 Greece: +30-(0)1-619-64-11 Hungary: +36-(0)1-382-1111 Ireland: +353-(0)1-662-5525 Italy: +39-02-264-10350 Netherlands: +31-(0)20-606-8751 Norway: +47-22-11-6299 Poland: +48-22-519-06-00 Portugal: +351-21-317-6333 Russian Federation:
Moscow: +7-095-797-3520 St. Petersburg: +7-812-346-7997 Spain: +34-902-321-123 Sweden: +46-(0)8-619-2170 Switzerland: +41-(0)848-80-11-11 Turkey: +90-216-579-71-71 Ukraine: +7-380-44-490-3520 United Kingdom: +44-(0)207-512-52-02 English (international): +44-(0)171-512-52-02 Asia and Australia Australia: 61-3-8877-8000 China: 800-810-5959 Hong Kong: 852-800-96-7729 India: 91-11-682-6035 Indonesia: 62-21-350-3408 Japan: 81-3-5344-7181 Korea:
Malaysia:
Seoul: 82-2-3270-0700 Outside Seoul: 080 999-0700 Penang: 60-3-295-2566 Outside Penang: 03-295-2566 New Zealand: 64-9-356-6640 Philippines: 63-2-867-3551 Singapore: 65-272-5300 Taiwan: 886-2-2717-0055 Thailand: 66-2-661-4000 Vietnam: 84-8-823-4530 Africa/Middle East Dubai: +971-(0)4-8839-292 Israel: +972-(0)9-952-4848 Africa:
RSA: 086-000-1030 Outside RSA: +27-(0)11-258-9301 To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. For example, certain Pavilion notebook products are currently serviced in only the United States. 136 Reference GuideStartup Guide HP Support and Service Getting Assistance for Your Computer If your computer is under warranty. To receive warranty repair service, contact an HP-
authorized reseller, or contact the HP Customer Care Centersee To contact HP for support or service on page 134. The support technician will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location. If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Customer Care Center (see To contact HP for support or service on page 134). The support provider will let you know about repair charges and processes. To prepare your computer for shipment See To receive repair service above to determine if your computer must be sent in for service. If so, prepare your computer for shipment as follows. 1. Important. Back up your hard disk drive. The hard disk may need to be replaced or reformatted while your computer is being repaired. 2. Hewlett-Packard cannot guarantee the return of removable components. Please remove the following prior to sending your computer in for service:
PC cards. AC adapter and power cord. Any removable media, such as CDs, DVDs, or floppy disks. Any hardware not involved in the problem and not requested for repair. 3. When sending your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. If the hard disk drive is defective, you will receive a replacement drive that is either unformatted or loaded with software for verification. You should restore the computers original software using your Recovery CD (see To recover the factory installation of your hard disk on page 129) or other recovery method. Reference GuideStartup Guide 137 Note HP Support and Service Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration sheet included with your HP notebook computer. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified in the Warranty Duration sheet included with your computer, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects. 3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product. 4. HP's limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country for which it was never intended to function for legal or regulatory reasons. 5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and 138 Reference GuideStartup Guide HP Support and Service Hewlett-Packard Limited Warranty Statement you might also have other rights that vary from country to country, state to state, or province to province. 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Reference GuideStartup Guide 139 Reference Information Reference GuideStartup Guide 141 Reference Information Hardware Specifications Hardware Specifications Physical Attributes Processor and Bus Architecture Graphics Power Mass Storage RAM Audio System Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site
(www.hp.com/notebooks). Size (14-inch display): 316 261 33 mm (12.4 10.3 1.3 in). Size (15-inch display): 325 261 35 mm (12.8 10.3 1.4 in). Weight: 2.32.9 kg (5.06.4 lb), depending on configuration. Magnesium display cover. 933-MHz to 1.13 GHz Intel Mobile Pentium III processor with Speed Step technology with 512-KB four-way set-associative L2 cache. 1.6-V core, 2.5-V external, low-power processor. 32-KB (16-KB instruction, 16-KB data) L1 cache. 32-bit PCI bus. 14.1- or 15.0-inch XGA (1024 768 16M colors) or SXGA+ (1400 1050 16M colors) active-matrix (TFT) display. Zoomed Video support for lower PC Card slot. 3D and OpenGL graphics support. ATI Mobility Radeon graphics accelerator with 16-MB external display RAM, 4x AGP graphics capability. Rechargeable lithium-ion battery with LED charge-level gauge (11.1 or 14.8 Vdc). Battery life (one battery): up to 4-5 hours typical (varies with model and usage). Fast battery recharge: 80% in 1.5 hour, 100% in 2 hours. Low-battery warning. Suspend/resume capability. Universal AC adapter: 100240 Vac (50/60 Hz) input, 19 Vdc output, 60-65 W. Optional secondary battery available for module bay. 10- to 30-GB removable hard drive. 1.44-MB floppy drive module (for certain models). 24x CD-ROM, 8x DVD, or other drive module (or higher). Optional drive modules available. Two slots for RAM expansion (PC-133 SDRAM) up to 1024 MB using 512 MB RAM modules. 128 or 256 MB RAM installed in one slot. 133-MHz RAM bus. 16-bit Sound Blaster Pro- compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 kHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-out, microphone-in, and audio line-in. 142 Reference GuideStartup Guide Reference Information Hardware Specifications Keyboard and Pointing Devices LAN Modem
(US Robotics, Ambit) 802.11 Wireless LAN Input/Output Expandability 87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad. Left and right click buttons, center scroll button. 12 function (Fn) keys. 4 user-programmable One-Touch buttons. Two pointing devices: pointing stick and touch pad. Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support. Supports wake-on-LAN (Windows 2000), fast IP, DMI, dRMON. MBA (Managed Boot Agent) support for PXE/BINL, BOOTP, NCP/IPX, DHCP. Data speed: 56 Kbps (V.90) maximum. Fax speed: 14.4 Kbps, Class 1 and 2. Modulation: V.21, V.22, V.22bis, V.23, V.32, V.32bis, V.34, V.90, X2 (USR only), Bell 103, Bell 212A. Synchronous transfer: V.80. Compression: V.42bis, MNP5. Error correction: V.42, MNP2-4. Fax: Group 3 fax, Class 1. V.17, V.27ter, V.29, V.21. Radio: IEEE 802.11b compliant, ISM frequency band, Direct Sequence Spread Spectrum. Operating frequency: within 2.42.497 GHz, depending on country (US, Canada, ETSI, Japan). Channels: up to 13 channels (22 MHz bandwidth) that can overlap and are dependent upon the country configuration. Data rate: 1, 2, 5.5, or 11 Mbps. RF output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Sensitivity: 84 dBm. Range: up to 100 m (300 ft) or more, depending on environment and conditions. On-off button with power indicator. PCI interface. Universal serial bus (USB), two ports. 9-pin, 115,200-bps serial (16550 UART). 25-pin bi-directional ECP/EPP parallel. 15-pin VGA video-out with DDC support. (Resolution up to 1600 1200 16M colors. Refresh rate up to 60 to 100 Hz, depending on resolution and color depth.) S-video (TV out) Dual display. PS/2 keyboard/mouse. 4-Mbps IrDA-compliant infrared port. One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system (only the port replicator is supported on Pavilion models). Reference GuideStartup Guide 143 Reference Information Hardware Specifications Security Features Environmental Limits Major ICs User and administrator passwords. System, hard drive, and docking passwords. PC identification displayed at boot. DMI-accessible electronic serial number. Kensington MicroSaver lock slot. Operating temperature: 5 to 35 C (41 to 95 F). Operating humidity: 20 to 90 percent RH (5 to 35 C). Operating altitude: up to 3000 m (10,000 ft) at 25 C (77 F). Storage temperature: 20 to 50 C (4 to 122 F). CPU: Intel Mobile Pentium III or Celeron processor. Core logic: Intel 830M/1CH3. Display controller: ATI Mobility Radeon. Audio controller: ESS ES1988. CardBus controller: TI PCI 1420. Keyboard/embedded controller: National PC87570. Super I/O: National PC87393F. 144 Reference GuideStartup Guide Reference Information Modem Reference Information Modem Reference Information Note If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows ME or 98) or Phone And Modem Options (Windows 2000) in Control Panel, from most communications software, or by using terminal mode in your software. See To change your modem settings on page 63. You should have a good understanding of modems and how they operate before you change default settings. This section contains summary information about AT commands, S-registers, and selected result codes for the built-in modem. Your computer has either a US Robotics or Ambit (ESS) modem. To determine which brand is in your computer:
Click Modems (Windows 98) or Phone and Modem Options (Windows 2000) in Control Panel. Modem Reference (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by AT. AT Commands (Ambit) Command A/
A B0 B1 C1 Dn E0 E1 H0 H1 I0 I1 I2 I3 I4 I5 Function (Ambit) Re-execute command (not preceded by AT) Go off-hook and attempt to answer a call Select V.22 connect @1200 bps Select Bell 212A connect @1200 bps Return OK message Dial modifier Turn off command echo Turn on command echo Initiate a hang-up sequence If on-hook, go off-hook and enter command mode Report product code Report pre-computed checksum Report OK if the calculated checksum equals the prestored checksum or if the prestored checksum value is FFh Report firmware revision, model, and interface type Report response programmed by OEM Report the country code parameter Reference GuideStartup Guide 145 Reference Information Modem Reference Information Command I6 I7 L0 L1 L2 L3 M0 M1 M2 M3 N0 N1 O0 O1 P Q0 Q1 Sn Sn?
Sn=v T V0 V1 W0 W1 W2 X0 X1 X2 X3 X4 Y0 Y1 Z0 Z1
&C0
&C1
&D0
&D1 Function (Ambit) Report modem data pump model and code revision Report the DAA code Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection Go on-line Go on-line and initiate a retrain sequence Force pulse dialing Allow result codes to DTE Inhibit result codes to DTE Select S-Register n as default Return the value of S-Register n Set default S-Register n to value v Force DTMF dialing Report short form result codes Report long form result codes Report DTE speed only Report line speed, EC protocol and DTE speed Report DCE speed only Report basic call progress result codes, i.e., Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer and Error Report basic call progress result codes and connections speeds (Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer, Connect XXXX, and Error Report basic call progress result codes and connections speeds, i.e., Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer, Connect XXXX, and Error Report basic call progress result codes and connections rate, i.e., Ok, Connect, Ring, No Carrier, No Answer, Connect XXXX, Busy, and Error Report all call progress result codes and connections rate, i.e., Ok, Connect, Ring, No Carrier, No Answer, Connect XXXX, Busy, No Dial Tone and Error Disable long space disconnect before on-hook Enable long space disconnect before on-hook Restore stored profile 0 after warm reset Soft reset and restore stored profile 1 after warm reset Soft reset and force RLSD active regardless of the carrier state Allow RLSD to follow the carrier state Interpret DTR On-to-OFF transition per &Qn
&Q0, &Q5, &Q6: The modem ignores DTR
&Q1, &Q4: The modem hangs up
&Q2, &Q3: The modem hangs up Interpret DTR On-to-OFF transition per &Qn
&Q0, &Q1, &Q4, &Q5, &Q6: Asynchronous escape
&Q2, &Q3: The modem hangs up 146 Reference GuideStartup Guide Reference Information Modem Reference Information Command
&D2
&D3
&F0
&F1
&G0
&G1
&G2
&J0
&J1
&K0
&K3
&K4
&K5
&K6
&L0
&M0
&M1
&M2
&M3
&P0
&P1
&P2
&P3
&Q0
&Q1
&Q2
&Q3
&Q4
&Q5
&Q6
&R0
&R1
&S0
&S1
&T0
&T1
&T2
&T3
&T4
&T5
&T6
&T7
&T6
&T7
&T8
&V Function (Ambit) Interpret DTR On-to-OFF transition per &Qn
&Q0 through &Q6: The modem hangs up Interpret DTR On-to-OFF transition per &Qn
&Q0, &Q1, &Q4, &Q5, &Q6: Soft reset
&Q2, &Q3: The modem hangs up Restore factory configuration 0 Restore factory configuration 1 Disable guard tone Disable guard tone Enable 1800 Hz guard tone Set S-Register response only for compatibility Set S-Register response only for compatibility Disable DTE/DCE flow control Enable RTS/CTS DTE/DCE flow control Enable XON/XOFF DTE/DCE flow control Enable transparent XON/ XOFF low control Enable both RTS/CTS and XON/XOFF flow control Select dial up line operation Select direct asynchronous mode Select sync connect with async off-line command mode Select sync connect with async off-line command mode and enable DTR dialing of directory zero Select sync connect with async off-line command mode and enable DTR to act as Talk/Data switch Set 10 pps pulse dial with 39%/61% make/break Set 10 pps pulse dial with 33%/67% make/break Set 20 pps pulse dial with 39%/61% make/break Set 20 pps pulse dial with 33%/67% make/break Select direct asynchronous mode Select sync connect with async off-line command mode Select sync connect with async off-line command mode and enable DTR dialing of directory zero Select sync connect with async off-line command mode and enable DTR to act as Talk/Data switch Select Hayes AutoSync mode Modem negotiates an error corrected link Select asynchronous operation in normal mode CTS tracks RTS (sync) or CTS is normally ON and will turn OFF only if required by flow control (async) CTS is always active (sync) or CTS is normally ON and will turn OFF only if required by flow control (async) DSR is always active DSR will become active after answer tone has been detected and inactive after the carrier has been lost Terminate any test in progress Initiate local analog loopback Returns ERROR result code Initiate local digital loopback Allow remote digital loopback (RDL) Disallow remote digital loopback request Request an RDL without self-test Request an RDL with self-test Request an RDL without self-test Request an RDL with self-test Initiate local analog loop with self-test Display current configuration and stored profiles Reference GuideStartup Guide 147 Reference Information Modem Reference Information Command
&V1
&W0
&W1
&X0
&X1
&X2
&Y0
&Y1
&Zn=x
%E0
%E1
%E2
%L
%Q
%TTn
\K0,2,4
\K1
\K3
\K5
\K0,1
\K2,3
\K4,5
\K0,1
\K2,3
\K4,5
\N0
\N1
\N2
\N3
\N4
\N5
\V0
\V1 Function (Ambit) Display last connection statistics Store the current configuration as profile 0 Store the current configuration as profile 1 Select internal timing for the transmit clock Select external timing for the transmit clock Select slave receive timing for the transmit clock Recall stored profile 0 upon power up Recall stored profile 1 upon power up Store dial string x (up to 34 digits) to location n (0 to 3) Disable line quality monitor and auto retrain Enable line quality monitor and auto retrain Enable line quality monitor and fallback/fall forward Return received line signal level Report the line signal quality PTT testing of signal level: 00-09=DTMF dial 0-9, 0A=DTMF *, 0B=DTMF #, 0C=DTMF A, 0D=DTMF B, 0E=DTMF C, 0F=DTMF D, 10=V.21 Channel 1mark symbol, 11=V.21 Channel 2mark symbol, 15=V.22 originate signaling at 1200bps, 16=V.22bis originate signaling at 2400bps, 17=V.22 answering signaling , 18=V.22bis answer signaling, 19=V.21 Channel 1space symbol, 1A=V.21 Channel 2 space symbol, 20=V.32 9600bps, 21=V.32bis 14400bps, 30=Silence, 31=V.25 answer tone, 32=1800Hz guard tone, 33=V.25 calling tone (1300Hz), 34=Fax calling tone (1100Hz), 40=V.21 channel 2, 41=V.27ter 2400bps, 42=V.27ter 4800bps, 43=V.29 7200bps, 44=V.29 9600bps, 45=V.17 7200bps long, 46=V.17 7200bps short, 47=V.17 9600bps long, 48=V.17 9600bps short, 49=V.17 12000bps long, 4A=V.17 12000bps short, 4B=V.17 14400bps long, 4C=V.17 14400bps short, 60=2400bps (V.34 only), 61=4800bps (V.34 only), 62=7200bps (V.34 only), 63=9600bps (V.34 only), 64=12000bps (V.34 only), 65=14400bps, 66=16800bps, 67=19200bps, 68=21600bps, 69=24000bps, 6A=26400bps, 6B=28800bps, 6C=31200bps, 6D=33600bps When modem receives a break from the DTE:
Enter on-line command mode, no break sent to the remote modem Clear buffers and send break to remote modem Send break to remote modem immediately Send break to remote modem in sequence with transmitted data When modem receives \B in on-line command state:
Clear buffers and send break to remote modem Send break to remote modem immediately Send break to remote modem in sequence with transmitted data When modem receives break from the remote modem:
Clear data buffers and send break to DTE Send a break immediately to DTE Send a break with received data to the DTE Select normal speed buffered mode Select direct mode Select reliable link mode Select auto reliable mode Force LAPM mode Force MNP mode Connect messages are controlled by the command settings X, W, and S95 Connect messages are displayed in the single line format 148 Reference GuideStartup Guide Reference Information Modem Reference Information Command
+MS=a,b,c,d
+H0
+H1
+H2
+H3
+H11
+H16
**0
**1
**2
-SDR=0
-SDR=1
-SDR=2
-SDR=3
-SDR=4
-SDR=5
-SDR=6
-SDR=7 ECC Commands
%C0
%C1
%C2
%C3
\A0
\A1
\A2
\A3
\Bn MNP 10 Commands
-K0
-K1
-K2
-SEC=0
-SEC=1, [<tx level>]
FAX Class 1
+Fclass=1
+FAE=0
+FAE=1
+FRH=n Function (Ambit) Select modulation (b, c, and d are optional) a is the mode (bps): 0=V.21 (300), 1=V.22 (1200), 2=V.22bis (2400, 1200), 3=V.23 (1200, 300), 9=V.32
(9600, 4800), 10=V.32bis (14400, 12000, 9600, 7200, 4800), 11=V.34 (33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400), 17=X2, V.90 (57333-33333), 64=Bell 103 (300) b is automode: 0=disabled, 1=enabled c is minimum rate (bps): 300-33600 d is maximum rate (bps): 300-33600 Disable Rockwell Protocol Interface (RPI)/Video ready mode Enable RPI and set DTE speed to 19200 bps Enable RPI and set DTE speed to 38400 bps Enable RPI and set DTE speed to 57600 bps Enable RPI+ mode Enable Video Ready mode Download to flash memory at last sensed speed Download to flash memory at 38.4 kbps Download to flash memory at 57.6 kbps Disable distinctive ring Enable distinctive ring type 1 Enable distinctive ring type 2 Enable distinctive ring type 1 and 2 Enable distinctive ring type 3 Enable distinctive ring type 1 and 3 Enable distinctive ring type 2 and 3 Enable distinctive ring type 1, 2 and 3 Disable data compression Enable MNP 5 data compression Enable V.42 bis data compression Enable both V.42 bis and MNP 5 compression Set maximum block size in MNP to 64 Set maximum block size in MNP to 128 Set maximum block size in MNP to 192 Set maximum block size in MNP to 256 Send break of n 100 ms Disable MNP 10 extended services Enable MNP 10 extended services Disable MNP 10 extended services detection only Disable MNP 10-EC Enable MNP 10-EC and set transmit level <tx level> 0 to 30 (0 dBm to -30 dBm) Service class Disable data/fax auto answer Enable data/fax auto answer Receive data with HDLC framing Reference GuideStartup Guide 149 Reference Information Modem Reference Information Function (Ambit) Receive data Receive silence, n10 ms Transmit data with HDLC framing Transmit data Stop transmission and wait, n10 ms Display black-listed number Data calling tone selection Select country parameters: 0=US, 1=Japan, 2=Germany, 3=UK, 4=France, 5=Netherlands, 6=Italy, 7=Australia, 8=Sweden, 9=Denmark, 10=New Zealand, 11=Korea, 12=China, 13=Singapore, 14=Malaysia, 15=South Africa, 16=Poland, 17=Czech Republic, 18=Hungary, 19=Hong Kong, 20=Turkey, 21=Spain. Command
+FRM=n
+FRS=n
+FTH=n
+FTM=n
+FTS=n AT* Commands
*B
*Cn
*NCn Register S0 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S14 S16 S18 S19 S20 S21 S22 S23 S24 S25 S26 S27 S28 S29 S30 S31 S32 S33 S36 S37 S-Registers (Ambit) Function (Ambit) Rings to auto-answer Ring counter Escape character Carriage return character Line feed character Backspace character Wait time for dial tone Wait time for carrier Pause time for dial delay modifier Carrier detect response time Carrier loss disconnect time DTMF tone duration Escape prompt delay General bit mapped options status Test mode bit mapped options status (&T) Test timer AutoSync options AutoSync HDLC address or BSC Sync character V.24/general bit mapped options status Speaker/results bit mapped options status General bit mapped options status Sleep inactivity timer Delay to DTR off RTS-to-CTS delay General bit mapped options status General bit mapped options status Flash dial modifier time Disconnect inactivity timer General bit mapped options status XON character XOFF character LAPM failure control Line connection speed 150 Reference GuideStartup Guide Range/units 0-255/rings 0-255/rings 0-255/ASCII 0-127/ASCII 0-127/ASCII 0-255/ASCII 2-255/s 1-255/s 0-255/s 1-255/.1 s 1-255/.1 s 50-255/.001 s 0-255/.02 s 0-255/s 0-255 0-255/s 0-255/s or .01s 0-255/.01 s 0-255/10 ms 0-255/10 s 0-255/ASCII 0-255/ASCII Default 0 0 43 13 10 8 2 50 2 6 14 95 50 138 (8Ah) 0 0 0 0 52 (34h) 117 (75h) 62 (3Dh) 0 5 1 73 (49h) 0 70 0 194 (C2h) 17 (11h) 19 (13h) 7 0 Reference Information Modem Reference Information Range/units 0-255/s 0-15/dBm 0-15/dBm Default 20 3 104 (68h) 195(C3h) 138 7 128 (40h) 0-255 10 (country dependent) 10 (country dependent) 0 Register S38 S39 S40 S41 S46 S48 S82 S86 S91 S92 S95 Function (Ambit) Delay before forced hangup Flow control bit mapped options status General bit mapped options status General bit mapped options status Data compression control V.42 negotiation control LAPM break control Call failure reason code PSTN transmit attenuation level Fax transmit attenuation level Result code messages control Selected Result Codes (Ambit) Code 0 1 2 3 4 5 6 7 8 Meaning OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Modem Reference (US Robotics) In the following AT command table, default settings are shown in bold. All listed AT commands except +++, /, and A/ must be preceded by AT. AT Commands (US Robotics) Command
A A/
D... D$
Function (US Robotics) Escape to online command mode (not preceded by AT) Pause (not preceded by AT), 125 ms default Answer manually Repeat last command (not preceded by AT) Dial a phone number and issue other optional commands: 0-9=Dial digit, T=Tone dial, P=Pulse dial, R=Call an originate-only modem, W=Wait for second dial tone (X2, X4), @=Wait for answer (X3, X4),
(comma)=Pause in dialing, !=Flash switch hook, #=Auxiliary tone dial digit, *=Auxiliary tone dial digit, ;=Stay in command mode after dialing, $=Wait for calling card bong, &=Wait for calling card bong, =Dial the letters that follow. Display a list of dial commands Reference GuideStartup Guide 151 Reference Information Modem Reference Information Command DL DL?
DSn E0 E1 F0 F1 H0 H1 I0 I1 I2 I3 I4 I5 I7 I8 I10 I11 L0 L1 L2 L3 M0 M1 M2 M3 O0 O1 S$
Sr=n Sr?
V0 V1 X0 X1 X2 X3 X4 Y0 Y1 Y2 Y3 Y4 Function (US Robotics) Redial last number Display last dialed number Dial stored number (n=0,1,2,3) Turn command echo off Turn command echo on Turn online echo on Turn online echo off Hang up (go on-hook) Pick up (go off-hook) Display the 4-digit product code Display the checksum Display the RAM test results Display the firmware version Display the current modem settings Display user profiles Display the product configuration Display blacklist screen Display VXD configuration screen Display V.34 link screen Set modem speaker volume off Set modem speaker volume on (low) Set modem speaker volume on (medium) Set modem speaker volume on (high) The modems speaker is always off The modems speaker is on until a connection is made The modems speaker is always on The modems speaker is off during dialing, and on after dialing until the connection is made Return to online mode Return to online mode and retrain (automatically return to the highest speed) Display the list of S-register settings Set S-Register r to n Display the value of S-Register r Display result codes in numeric form Display result codes in verbose form (words) Report basic call progress result codes, i.e., OK, CONNECT, RING, NO CARRIER, (also, for busy, if enabled, and dial tone not detected), NO ANSWER and ERROR Report basic call progress result codes and the connect ratesOK, CONNECT, RING, NO CARRIER
(also, for busy, if enabled, and dial tone not detected), NO ANSWER, CONNECT XXXX and ERROR Report basic call progress result codes and the connect rates i.e., OK, CONNECT, RING, NO CARRIER
(also, for busy, if enabled), NO DIAL TONE, NO ANSWER, CONNECT XXXX and ERROR Report basic call progress result codes and connection rate i.e., OK, CONNECT, RING, NO CARRIER, NO ANSWER, CONNECT XXXX, BUSY and ERROR Report all call progress result codes and connection rate i.e., OK, CONNECT, RING, NO CARRIER, NO ANSWER, CONNECT XXXX, BUSY, NO DIAL TONE and ERROR On the next reset, use &W0 settings On the next reset, use &W1 settings On the next reset use, &F0 settings On the next reset, use &F1 settings On the next reset, use &F2 settings 152 Reference GuideStartup Guide Reference Information Modem Reference Information Command Z0 Z1 Z2 Z3 Z4 Z5
&A0
&A1
&A2
&A3
&B0
&B1
&B2
&C0
&C1
&D0
&D1
&D2
&D3
&F0
&F1
&F2
&G0
&G1
&G2
&H0
&H1
&H2
&H3
&I0
&I1
&I2
&I3
&I4
&I5
&K0
&K1
&K2
&K3
&M0
&M4
&M5 Function (US Robotics) Reset the modem according to the settings of ATY Reset the modem and use &W0 settings Reset the modem and use &W1 settings Reset the modem using &F0 settings and load factory default profile 1 Reset the modem using &F1 settings and load factory default profile 0 Reset the modem using &F2 settings and load factory default profile 2 Display the list of AT commands Display the list of ampersand commands Disable data compression result codes Enable data compression result codes Enable modulation result codes Enable data compression result codes and add V.42bis and MNP 5 protocol indicators Use a floating DTE speed Use a fixed DTE speed Use a fixed DTE speed when using data compression Carrier detect is always on Carrier detect is controlled by the modem. Ignore DTR Use online command mode DTE controls DTR DTE controls DTR and reset Set the factory profile that uses hardware (RTS/CTS) flow control (this is the active profile when the modem is shipped) Set the factory profile that uses hardware (RTS/CTS) flow control Set the factory profile that uses software (XON/XOFF) flow control No guard tone Use 550 Hz guard tone Use 1800 Hz guard tone Flow control for transmitted data - Disable flow control Flow control for transmitted data - Enable hardware flow control (RTS/CTS) Flow control for transmitted data - Enable software (XON/XOFF) Flow control for transmitted data - Enable both software and hardware flow control Flow control for received data - Disable flow control Flow control for received data - send XON/XOFF signals to modems on both ends Flow control for received data - send XON/XOFF signals to your modem only HP Eng/Ack in Host mode HP Eng/Ack in Terminal Mode Flow control for received data - If error correction is used, send XON/XOFF signals to your modem only; if data compression is not used, look for incoming XON/XOFF Disable data compression Enable data compression (V.42bis, MNP 5, NONE) Enable data compression (forces V.42bis) Use selective data compression Disable error correction in 1200 bps and faster transfers Allow V.42 or MNP error correction in 1200 bps and faster transfers Allow either V.42 or MNP error correction in 1200 bps and faster transfers Reference GuideStartup Guide 153 Reference Information Modem Reference Information Command
&Nn
&R1
&R2
&S0
&S1
&Un
&W0
&W1
&Zn=s
&Zn?
Register S0 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 Function (US Robotics) Set link speed (bps): 0=Highest speed, 1=300, 2=1200, 3=2400, 4=4800, 5=7200, 6=9600, 7=12000, 8=14400, 9=16800, 10=19200, 11=21600, 12=24000, 13=26400, 14=28800, 15=31200, 16=33600, 17=28000, 18=29333, 19=30666, 20=32000, 21=33333, 22=34666, 23=36000, 24=37333, 25=38666, 26=40000, 27=41333, 28=42666, 29=44000, 30=45333, 31=46666, 32=48000, 33=49333, 34=50666, 35=52000, 36=53333, 37=54666, 38=56000, 39=57333 Ignore RTS Receive to DTE/RTS high Data Set Ready (DSR) is always on Data Set Ready (DSR) signals that the modem is ready to send data Set minimum link rate (bps): 0=Variable, 1=300 , 2=1200, 3=2400, 4=4800, 5=7200, 6=9600, 7=12000, 8=14400, 9=16800, 10=19200, 11=21600, 12=24000, 13=26400, 14=28800, 15=31200, 16=33600, 17=28000, 18=29333, 19=30666, 20=32000, 21=33333, 22=34666, 23=36000, 24=37333, 25=38666, 26=40000, 27=41333, 28=42666, 29=44000, 30=45333, 31=46666, 32=48000, 33=49333, 34=50666, 35=52000, 36=53333, 37=54666, 38=56000, 39=57333 Store user profile 0 to memory Store user profile 1 to memory Store phone number (n= 0,1,2,3) Display phone number S-Registers (US Robotics) Function (US Robotics) Number of rings before the modem auto-answers a call (0 means auto-
answer is disabled and manual answer is in effect) Counts and logs the number of rings Designates the ASCII character used to indicate an escape character Designates the ASCII character used for carriage returns Designates the ASCII character used for line feeds Designates the ASCII character used for backspaces Dial tone wait time; if AT command X is set to X2 or X4, the modem ignores this register and dials as soon as it detects a dial tone (seconds) Carrier wait time (seconds) Pause in dialing time (comma in dialing string) (seconds) Carrier detect validation time (1/10 second) Delay time between lost carrier and hang up; if S10=255, the modem will not hang up when the carrier is lost; dropping DTR hangs up the modem (1/10 second) Duration of the touchtone dialing tone spacing (in milliseconds) Guard time for the escape code (1/50 second) Bitmapped register. 1=Reset on DTR loss 2=Reduced non-ARQ transmit buffer 4=Set DEL=backspace 8=Do DS0 on DTR 16=Do DS0 on Reset 128=Escape code hangup Range 0-255 0-255 0-127 0-127 0-127 0-127 2-255 1-255 0-255 1-255 1-255 50-255 0-255 0-255 Default 0 rings 0 rings 43 13 10 8 3 60 2 6 7 70 1 0 154 Reference GuideStartup Guide Register S15 S16 S18 S19 S21 S22 S23 S25 S27 S28 S29 S32 S33 S34 S38 Function (US Robotics) Bitmapped register. 1=MNP/V.42 disabled in V.22 2=MNP/V.42 disabled in V.22bis 4=MNP/V.42 disabled V.32, V.34 8=Disable MNP handshake 16=Disable MNP level 4 32=Disable MNP level 3 64=Unusual MNP incompatibility 128=Disable V.42 136=Disable V.42 detection phase Bitmapped test register. 2=Dial test Test timer for AT command &T - when AT&T=0, the timer is disabled
(seconds) Duration for inactivity timer; S19=0 disables the timer (minutes) Sets error correction break length (1/100 second) Designates the ASCII character code for XON Designates the ASCII character code for XOFF DTR debounce time indicator (1/100 second) Bitmapped register. 1=V.21 mode 2=Disable TCM 4=Disable V.32 8=Disable 2100Hz 16=Enable V.23 fallback 32=Disable V.32bis 128=Software compatibility mode V.32 Handshake Time (1/10 second) V.21 Answer Mode Fallback Timer (1/10 second) Connection bitmapped operations. 1=V.8 call indicate enable 2=Enable V.8 mode 8=Disable V.34 modulation 16=Disable V.34+ modulation 32=Disable X2 modulation 64=Disable V.90 modulation V.34 and V.34+ connection setup bitmapped control flags. 1=Disable 2400 symbol rate 2=Disable 2743 symbol rate 4=Disable 2800 symbol rate 8=Disable 3000 symbol rate 16=Disable 3200 symbol rate 32=Disable 3429 symbol rate 128=Disable shaping V.34 and V.34+ connection setup bitmapped control flags 16=Disable nonlinear coding 32=Disable transmit level deviation 64=Disable preemphasis 128=Disable precoding Delay before forced hangup (optional) (seconds) Reference Information Modem Reference Information Range 0-255 Default 0 2 0-255 0-255 0-255 0-127 0-127 0-255 0-255 0-255 0-255 0 0 0 1 17 19 0 0 8 20 2 0 0 0 Reference GuideStartup Guide 155 Reference Information Modem Reference Information Selected Result Codes (US Robotics) Code 0 1 2 3 4 5 6 7 8 Meaning OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER 156 Reference GuideStartup Guide Reference Information Safety Information Safety Information Power Cords The power cord supplied with the computers AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area and need to connect to a different outlet or voltage, you should use one of the power cords listed below. To purchase a power cord (including one for a country not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales and Service office. Country Canada Mexico Philippines Taiwan United States East and West Europe Egypt Saudi Arabia Hong Kong Singapore United Kingdom Australia New Zealand Japan India South Africa Argentina Chile Peoples Republic of China Rated Voltage and Current 125 Vac (3 A) HP Part Number 8120-6313 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 8120-6314 8120-8699 8120-6312 8120-6316 8120-6317 8120-8367 8120-8452 8120-8373 Reference GuideStartup Guide 157 WARNING Note Reference Information Safety Information Ergonomics Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook, Working in Comfort), or visit our ergonomics Web site, www.hp.com/ergo. Battery Safety The following batteries are compatible only with HP notebook computers:
HP F2014 and F2019 Sanyo 3UR18650-2-QC-RT Panasonic CGR-B/634AE To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. Do not disassemble the battery. There are no serviceable parts inside. Do not dispose of the battery pack in fire or water. Handle a damaged or leaking battery with extreme care. If you come in contact with the electrolyte, wash the exposed area with soap and water. If it contacts the eye, flush the eye with water for 15 minutes and seek medical attention. Do not expose the battery pack to storage temperatures above 60 C (140 F). When the battery is not in use, store it in the battery pouch provided. When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. To obtain a replacement battery, contact your local dealer or HP sales office. Do not charge the battery pack if the ambient temperature exceeds 45 C (113 F). Replace only with the same or equivalent type battery pack recommended by the manufacturer. 158 Reference GuideStartup Guide Reference Information Safety Information Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1
(EN60825 / EN60825-1). These devices are not considered harmful, but the following precautions are recommended:
Ensure proper use by reading and following the instructions carefully. If the unit requires service, contact an authorized HP service centersee To contact HP for support or service on page 134. Do not attempt to make any adjustment of the unit. Avoid direct exposure to the laser beamdo not open the unit. CLASS 1 LASER PRODUCT LASER KLASSE 1 LED Safety The infrared port located on the right side of the computer is classified as a Class 1 LED
(light-emitting diode) device according to International Standard IEC 825-1 (EN60825-
1). This device is not considered harmful, but the following precautions are recommended:
If the unit requires service, contact an authorized HP service centersee To contact HP for support or service on page 134. Do not attempt to make any adjustment of the unit. Avoid direct eye exposure to the infrared LED beam. Be aware that the beam is invisible light and cannot be seen. Do not attempt to view the infrared LED beam with any type of optical device. CLASS 1 LED PRODUCT LEDSCHTZKLASSE 1 PRODUKT Reference GuideStartup Guide 159 Reference Information Safety Information Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802.11 internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized. The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community. HP therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones. However, the use of wireless radios may be restricted in some situations or environments, such as aboard airplanes. If you are unsure of restrictions, you are encouraged to ask for authorization before turning on the wireless radio. 160 Reference GuideStartup Guide Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This computer generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this computer does cause harmful interference to radio or television reception (which can be determined by removing the units batteries and AC adapter), try the following:
Reorienting or relocating the receiving antenna. Relocating the computer with respect to the receiver. Connecting the computers AC adapter to another power outlet. Connections to Peripheral Devices To maintain compliance with FCC Rules and Regulations, use properly shielded cables with this device. For more information, consult your dealer, an experienced radio/television technician, or the following booklet, prepared by the Federal Communications Commission: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock Number 004-000-00345-4. At the first printing of this manual, the telephone number was
(202) 512-1800. Reference GuideStartup Guide 161 Responsible Party:
Reference Information Regulatory Information Declaration of Conformity (U.S.A.) Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304
+1 (650) 857-1501 declares that the product(s) Hewlett-Packard Company HP Omnibook 6100 Trade name:
Product name:
Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada. Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de Classe B prescrites dans le rglement sur le brouillage radiolectrique dict par le Ministre des Communications du Canada. Le composant RF interne est conforme la norme CNR-210 dIndustrie Canada. European Union The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network
(PSTN) and to a radio-frequency wireless network. However, due to differences between the individual PSTs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In event of problems, you should contact your equipment supplier in the first instance. This equipment has been designed to work in all of the countries of the European Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is 162 Reference GuideStartup Guide Reference Information Regulatory Information necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packardsee To contact HP for support or service on page 134. Die Gerte wurden gem Ratsentscheidung 98/482/EC fr den Anschluss an eine einzelne Telefonbuchse im europischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung fr sich genommen keine absolute Sicherheit, dass die Gerte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren. Sollten Probleme auftreten, wenden Sie sich zunchst an den Gertehersteller. Diese Gerte wurden zum Betrieb in allen Lndern der europischen Wirtschaftsgemein-
schaft entwickelt (Public Switched Telephone Networks). Die Kompatibilitt zum Netz ist von internen Software-Einstellungen abhngig. Wenden Sie sich an den Gerteher-
steller, wenn Sie die Gerte in einem anderen Telefonnetz einsetzen mssen. Weitere Informationen zur Untersttzung fr das Produkt erhalten Sie bei Hewlett-Packard. Cet quipement a t reconnu conforme aux dcisions du Conseil 98/482/EC relatives la connexion pan-europenne de terminal simple au rseau tlphonique public commut
(RTPC) et un rseau sans fil RF. Cependant, des diffrences existant entre les RTPC nationaux prsents dans les diffrents pays, cette homologation en elle-mme ne garantit pas la russite de toutes les oprations sur tous les points de terminaison du rseau tlphonique public commut. En cas de problme, prenez contact avec le fournisseur auprs duquel vous vous tes procur votre quipement. Cet quipement a t conu pour fonctionner dans tous les pays membres de la zone d'change europenne (Rseaux Tlphoniques Public Commuts). La compatibilit entre rseaux dpend des paramtres internes du logiciel. Prenez contact avec le fournisseur auprs duquel vous vous tes procur votre quipement pour savoir s'il est prfrable d'utiliser ce dernier sur un autre rseau tlphonique. Si vous souhaitez obtenir de l'aide, prenez contact avec Hewlett-Packard. Questa apparecchiatura stata approvata in conformit alla Decisione del Consiglio 98/482/EC che regolamenta, in seno allUnione Europea, la connessione di singoli terminali alla rete telefonica pubblica commutata (PSTN) e alla rete wireless in radio frequenza. Tuttavia, a causa delle differenze esistenti tra i singoli servizi PSTN forniti nei diversi paesi, lapprovazione in s stessa non rappresenta una garanzia assoluta di funzionamento su ogni singolo punto di terminazione della rete PSTN. In caso di problemi, per prima cosa rivolgersi al fornitore dellapparecchiatura. Questa apparecchiatura stata progettata per funzionare in tutti i paesi dellArea Economica Europea (reti telefoniche pubbliche commutate). La compatibilit della rete dipende dalle impostazioni interne del software. Rivolgersi al fornitore dellapparecchiatura qualora sia necessario utilizzare questultima su una rete telefonica diversa. Per ulteriore assistenza sul prodotto, contattare Hewlett-Packard. Reference GuideStartup Guide 163 Reference Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A99-0976JP Name of Equipment: T18M038.00, 3CN3BN1556B Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page. 164 Reference GuideStartup Guide Reference Information Regulatory Information Hewlett-Packard Company, Mobile Computing Division 19310 Pruneridge Ave., Cupertino, CA 95014, U.S.A. Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturers Name:
Manufacturers Address:
declares that the following product Product Name:
Model Numbers:
Product Options:
conforms to the following product specifications Safety:
HP notebook PC HP Omnibook 6100 All, including options for analog modem (3Com/USR) and radio link IEC 60950: 1991 +A1,A2,A3,A4 / EN 60950: 1992 +A1,A2,A3,A4,A11 IEC 60825-1: 1993 +A1 / EN 60825-1: 1994 +A11 Class 1 LED GB4943-1995 CISPR 22: 1997 / EN 55022: 1998, Class B [1]
CISPR 24: 1997 / EN 55024: 1998 IEC 61000-3-2: 1995 / EN 61000-3-2:1995 +A1: 1998 +A2: 1998 IEC 61000-3-3: 1994 / EN 61000-3-3:1995 GB9254-1998 FCC Title 47 CFR, Part 15 Class B/ANSI C63.4: 1992 AS/NZS 3548: 1995 Rules and Regulations of Class B TBR 21: 1998, EG 201 121: 1998 ETS 300-826 General EMC requirements for Radio equipment ETS 300-328 Technical requirements for Radio equipment Notified Body Number: 0682 Notified Body Address: CETECOM ICT Services GmbH, Untertuerkheimer Str. 6-10, D-66117 Saarbruecken The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC and carries the CE marking accordingly.
[1] The product was tested in a typical configuration with Hewlett-Packard Personal Computer peripherals. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1454A and F1781A ac/dc adapter used with this product is designed to operate on all power systems, other than IT power systems. EMC:
Telecom:
Radio:
Equipment Class 2 Supplementary Information:
Corvallis, OR, May 11, 2001 European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 130, 71034 Boeblingen, Germany. Fax: +49 7031 143143. USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304, U.S.A. Phone: +1 (650) 857-1501. Reference GuideStartup Guide 165 Index ac (time-out), 126 ac adapter, 15 connecting, 26 accessories buying, 15 docking products, 88 plug-in modules, 74 adding RAM, 91 AdHoc wireless network, 69 setting up, 69 adjusting brightness, 36, 39 display colors, 39 screen area, 39 Agat Tioman hot-swap installing, 74 using, 74 airplanes wireless communication in, 70 ALT GR key, 39 antistatic precautions, 91, 92 Applications key, 38 AT commands, 63, 145. See Reference Guide audio adjusting volume, 98 connecting devices. See Reference Guide connecting devices, 84 troubleshooting, 98 audio jacks, 17 audio-off location, 17 using, 40 battery best use of, 57 installing, 23 installing secondary, 56 location, 19 low power warning, 55 operating time, 57, 114 release latch, 17 safety, 158 saving power, 57. See Reference Guide troubleshooting, 113 bay (module), 74 BayManager hot-swap installing, 74 using, 74 BIOS password, 42 updating, 130 BIOS Setup utility Boot menu, 127 Exit menu, 127 external display settings, 123 menus. See Reference Guide Power menu, 126 Security menu, 125 System Devices menu, 124 using, 42, 122 black list (modem), 62 blackout periods modem, 62 boot device order, 33, 34, 127 boot disk, 130 Boot menu (BIOS), 127 brightness adjusting, 36, 39 Caps Lock, 17, 21 Cardbus cards, 80 cards (PCMCIA), 80 CD-ROM drive creating or copying CDs, 78 inserting CD, 77 installing, 74 removing CD, 77 CDs creating or copying, 78 recommended media, 79 cleaning the computer, 49 clicking items, 35 COM1 port, 18 computer caring for, 48. See Reference Guide changing BIOS settings, 42, 122 cleaning, 49 protecting, 48, 104 reinstalling Windows, 129 resetting, 33 starting and stopping, 32 testing, 120 timeouts, 53 turning on, 27 configuring BIOS settings, 42, 122 166 Reference GuideStartup Guide modem, 63 pointing stick, 34 touch pad, 34 connecting audio devices, 84 external devices. See Reference Guide external monitor, 84 floppy to parallel port, 77 infrared device, 87 LAN, 67. See Reference Guide modem, 60. See Reference Guide parallel device, 83 PC Cards. See Reference Guide plug-in modules, 74 serial device, 87 to Internet, 29, 62. See Reference Guide USB device, 83 wireless network, 69 Corporate Evaluator's Guide, 16 cursor (pointer), 34, 35 Customer Care Web site, 16 data protecting, 49 desktop management, 127 devices. See Reference Guide boot order, 127 docks, 88 external display, 38 infrared, 87 ports for, 82 serial, 87 temporary boot order, 33 devices (external) parallel, 83 USB, 83 diagnostics, 120 dial-in network connections, 63 Direct Cable Connection, 88 display BIOS settings, 123 brightness, 36, 39, 49, 57 connecting external. See Reference Guide dual display, 85 dual monitor, 85 extending life, 49 external, 84 port, 18 quality, 102 settings, 39 switching to external, 38 troubleshooting, 101 TV set, 86 display colors adjusting, 39 Display-off mode, 32 docking, 89. See Reference Guide docking port, 18 docking system docking, 89 installing tray, 88 purpose, 88 troubleshooting, 102 undocking, 90 docking tray, 88 dragging items, 35 drive lock, 44 drivers downloading, 131 drives creating Hibernate partition, 130 hard drive holder, 95 hard drive lock, 44 plug-in modules, 74 replacing hard disk, 94, 96 time-out, 126 DVD drive installing, 74 playing movies, 78 troubleshooting, 99 e-center, 60 e-DiagTools for Windows, 120, 121 e-mail, 64 HP Customer Care, 135 ergonomics, 22 euro symbol, 106 Exit menu (BIOS), 127 extended memory, 123 external monitor, 84 external devices installing. See Reference Guide external monitor. See Reference Guide F10 (diagnostics), 120 FAT32 format, 130 faxes sending and receiving, 65 files infrared transfer, 88 protecting, 44 recovering, 129 floppy drive connecting, 74. See Reference Guide parallel connection, 77 Fn key
+ DOWN ARROW (volume), 36
+ F1 (decrease brightness), 36, 39
+ F12 (hibernate), 36
+ F2 (increase brightness), 36, 39
+ F5 (display), 36, 85
+ F7 (mute), 36
+ F8 (keypad), 38
+ NumLock (scroll lock), 36
+ UP ARROW (volume), 36 external keyboard, 124 temporary keypad, 38 hard disk drive caring for, 48 creating Hibernate partition, 130 FAT32 format, 130 Hibernate partition, 94 holder, 95 location, 19 locking, 44 NTFS format, 130 preparing for use, 96 protecting, 48 replacing, 94 time-out, 126 troubleshooting, 103 hardware specifications, 142 Hewlett-Packard support, 98 hibernate, 54 creating partition, 130 mode, 32 time-out, 126 Hibernate mode status lights, 20, 21 Hibernate partition, 94 holder (HDD), 95 hot computer, 104 hot keys, 36 hot swapping installing software, 74 swapping modules, 74 HP Customer Care contact by e-mail, 135 HP Customer Care Web site, 16 HP Library, 16 HP Notes, 16 infrared communications troubleshooting, 104 infrared devices troubleshooting, 104 infrared port connecting. See Reference Guide location, 17 making connections, 87 mode, 124 printing, 88 safety, 159 troubleshooting, 104 infrastructure wireless network, 70 setting up, 70 inserting CD, 77 PC Card, 80 installing docking tray, 88 hard disk drive, 94 hard drive holder, 95 hot-swap software, 74 plug-in modules, 74 RAM, 91 secondary battery, 56 TopTools, 127 VirusScan, 44 installing original software, 129 instant-on, 32 Internet browsing, 62 connecting to, 29, 62. See Reference Guide disconnecting, 62 Internet Explorer, 62 Internet Service Provider, 60 Internet Service Providers, 62 inventory, 14 ISP, 62 Kensington lock, 43 keyboard connecting external. See Reference Guide embedded keypad, 38 ergonomic precautions, 22 euro symbol, 106 external Fn key, 124 non US, 39 num lock, 38 opening, 91 status lights, 17, 21 troubleshooting, 105 Reference GuideStartup Guide 167 connecting to, 67. See Reference connecting. See Reference Guide troubleshooting, 105 keypad (embedded), 38 Keypad Lock, 17, 21 LAN Guide troubleshooting, 106 wireless, 69 LAN port indicator lights, 67 laser safety, 159 Library (HP), 16 lights LAN port, 67 lights (status), 17, 20, 21 locking (cable), 43 LPT1 port, 18 memory adding, 91 extended, 123 PC-100, 108 removing, 92 troubleshooting, 107 messages System Error: Unable to read drive message, 100 microphone location, 17 mini dock, 88 Mini-PCI location, 19 modem AT commands, 63, 145 black list, 62 blackout periods, 62 built-in, 26 connecting, 60. See Reference Guide connecting to Internet, 62 dial-in connection, 63 faxing, 65 sending e-mail, 64 settings, 63 software, 60 troubleshooting, 108 modes power, 32 module bay, 74 location, 19 modules (plug-in), 74 monitor BIOS settings, 123 external, 84 port, 18 resolution, 85 switching to, 38 mouse movies (DVD), 78 mute, 17 network networks connecting to, 67 dialing, 63 Notebook Web sites, 16 NTFS format, 130 NTSC wireless. See wireless network selecting for output, 123 Num Lock, 17, 21, 38 off button location, 17 status lights, 20, 21 turning off, 32 on button location, 17 turning on, 32 One-Touch buttons using, 36 One-Touch buttons location, 17 Outlook Express, 64 overheating, 104 PAL selecting for output, 123 parallel device connecting, 83 parallel port floppy connection, 77. See Reference Guide location, 18 troubleshooting, 116 partition (Utility), 129 password, 42 PC Card troubleshooting, 111 PC Cards installing, 80. See Reference Guide saving power, 57 stopping, 80 tested, 81 PC identification, 44 PC-100 RAM, 108 PCMCIA cards, 80 phone cord, connecting, 26 plug requirements, 157 plug-in modules swapping, 74 pointing devices location, 17 pointing stick configuring. See Reference Guide disabling, 35 location, 17 troubleshooting, 105 using, 35 port locations, 18 port replicator, 88 power connecting ac, 26 modes, 32 processor speed, 53 saving, 57. See Reference Guide troubleshooting, 113 power button location, 17 resetting with, 33 turning on and off, 32 power cords, 157 power management, 52 automated, 52 schemes, 53 Power menu (BIOS), 126 preparing hard disk drive, 96 Presentation Ready, 41 presentations, 41 preparing, 41 showing, 41 printers infrared, 88 printing compatible printers, 83 parallel connection, 83 troubleshooting, 115 processor speed, 53 maximizing, 58 protection files, 44 hard drive lock, 44 Kensington lock, 43 PC identification, 44 VirusScan, 44 QuickLink, 65 RAM adding, 91 location, 19 PC-100, 108 168 Reference GuideStartup Guide removing, 92 rebooting after shutdown, 32 boot device, 127 temporary boot device, 33 receiving faxes, 65, 66 recovering original software, 129 Recovery CD diagnostics, 121 replacing, 130 using, 129 registering computer, 28 regulatory information, 161 removing CD, 77 hard disk drive, 94 hard drive holder, 95 PC Card, 80 RAM, 92 secondary battery, 56 repair obtaining, 137 shipment, 137 repair service, 98, 137 resetting, 33 safety battery use, 158 infrared port, 159 laser, 159 power cords, 157 wireless communication, 70 saving battery power, 57 scandisk, 49 screen area adjusting, 39 Scroll Lock, 17, 21 security hard drive lock, 44 Kensington lock, 17, 43 PC identification, 44 VirusScan, 44 Security menu (BIOS), 125 selecting items, 35 sending faxes, 65 serial port connecting, 87 location, 18 troubleshooting, 116 service (repair), 98 setting up, 22 shut down, 54 sleep button location, 17 using, 27 software, 14 specifications hardware, 142 SpeedStep Technology, 53 Standby and display life, 49 mode, 32 Standby mode status lights, 20, 21 starting computer, 32 startup troubleshooting, 118 static electricity, 91, 92 status lights keyboard, 17, 21 location, 17 meanings, 20, 21 stopping computer, 32 Support Ticket, 121 suspend and display life, 49 time-out, 126 suspending resuming and, 118 saving power, 57 troubleshooting, 118 S-video port connecting TV, 86 location, 17 swapping modules, 74 System Devices menu (BIOS), 124 System Error: Unable to read drive HP Presentation Ready, 41 PC Card, 80 message, 100 system resources BIOS settings, 124 System standby, 54 system-off switch resetting, 33 taskbar tattooing, 44 television type, 123 temperature limits, 144 overheating, 104 timeouts computer, 53 TopTools, 127 touch pad, 49 configuring, 34. See Reference Guide disabling, 35 location, 17 troubleshooting, 105 using, 35 tray (docking), 88 troubleshooting audio, 98 battery, 113 display, 101 docking system, 102 DVDdrive, 99 hard disk drive, 103 infrared communications, 104 infrared devices, 104 keyboard, 105 LAN, 106 memory, 107 modem, 108 parallel port, 116 PC Card, 111 pointing devices, 105 power, 113 printing, 115 resuming, 118 serial port, 116 startup, 118 suspending, 118 USB port, 116 wireless communication, 119 connecting. See Reference Guide connecting devices, 83 troubleshooting port, 116 turning off computer, 32 turning on, 27 TV set (as monitor), 86 typing special characters, 39 undocking, 90 URLs, 16 USB Utility partition creating, 129 expanding, 129 ventilation, 48, 104 virus protection, 43 VirusScan, 43, 44 voltage requirements, 157 volume adjusting, 40 troubleshooting, 98 volume control location, 17 Reference GuideStartup Guide 169 warranty repair, 137 web browser, 62 Web sites, 16 Windows documentation, 16 key, 38 password, 42 reinstalling, 129 setting up, 27 updating drivers, 131 wireless communication, 87 indicator light, 71 indicator light location, 18 on-off button, 69 restrictions on use, 70 status, 71 troubleshooting, 119 turning on, 70 wireless network, 69 AdHoc, 69 connecting to, 69 infrastructure, 70 Zip drive, 83 zoomed video, 80 170 Reference GuideStartup Guide
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2002-02-15 | 2402 ~ 2472 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 | Effective |
2002-02-15
|
||||
| 1 | Applicant's complete, legal business name |
HP Inc.
|
||||
| 1 | FCC Registration Number (FRN) |
0025126541
|
||||
| 1 | Physical Address |
3390 East Harmony Road
|
||||
| 1 |
Fort Collins, Colorado 80528
|
|||||
| 1 |
United States
|
|||||
| app s | TCB Information | |||||
| 1 | TCB Application Email Address |
d******@ckccertification.com
|
||||
| 1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
| app s | FCC ID | |||||
| 1 | Grantee Code |
B94
|
||||
| 1 | Equipment Product Code |
6000WLAN
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 | Name |
R****** P**** T****
|
||||
| 1 | Title |
US Canada Technical Regulations
|
||||
| 1 | Telephone Number |
970-8********
|
||||
| 1 | Fax Number |
000-0********
|
||||
| 1 |
r******@hp.com
|
|||||
| app s | Technical Contact | |||||
| 1 | Firm Name |
CETECOM, Inc.
|
||||
| 1 | Name |
L****** S********
|
||||
| 1 | Physical Address |
411 DIxon Landing Road
|
||||
| 1 |
Milpitas, California 95035
|
|||||
| 1 |
United States
|
|||||
| 1 | Telephone Number |
408-5********
|
||||
| 1 | Fax Number |
408-5********
|
||||
| 1 |
l******@cetecomusa.com
|
|||||
| app s | Non Technical Contact | |||||
| 1 | Firm Name |
CETECOM, Inc.
|
||||
| 1 | Name |
L**** S****
|
||||
| 1 | Physical Address |
411 DIxon Landing Road
|
||||
| 1 |
Milpitas, California 95035
|
|||||
| 1 |
United States
|
|||||
| 1 | Telephone Number |
408-5********
|
||||
| 1 | Fax Number |
408-5********
|
||||
| 1 |
l******@cetecomusa.com
|
|||||
| app s | Confidentiality (long or short term) | |||||
| 1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
| 1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Wireless LAN card for HP Notebook Omnibook 6000 | ||||
| 1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 | Modular Equipment Type | Does not apply | ||||
| 1 | Purpose / Application is for | Original Equipment | ||||
| 1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
| 1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 | Grant Comments | Power is EIRP. This device and its antenna(s) must operate with a separation distance of at least 2.5 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with specific operating instructions for satisfying RF exposure compliance. | ||||
| 1 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 | Firm Name |
Cetecom Inc.
|
||||
| 1 | Name |
L****** S******
|
||||
| 1 | Telephone Number |
408-5********
|
||||
| 1 | Fax Number |
510-2********
|
||||
| 1 |
l******@cetecomusa.com
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15C | 2402.00000000 | 2472.00000000 | 0.0481900 | ||||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC