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VP5300M User Manual 80171500-001 Rev. C 9 April 2020 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com VP5300M User Manual Copyright 2020 International Technologies and Systems Corporation. All rights reserved. ID TECH 10721 Walker Street Cypress, CA 90630 USA This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH. ID TECH assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical, recorded, or any other method, or translated into another language or language form without the express written consent of ID TECH. ID TECH is a registered trademark of International Technologies and Systems Corporation. ViVOpay and Value through Innovation are trademarks of International Technologies and Systems Corporation. Other trademarks are the property of the respective owner. Warranty Disclaimer: The services and hardware are provided "as is"
and "as-available," and the use of these services and hardware are at the users own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice. ID TECH does not warrant that the services or hardware will be uninterrupted, error-free, or completely secure. Page | 2 VP5300M User Manual Table of Contents 1. OVERVIEW................................................................. 4 1.1. VP5300M PCI/EMV Certified Insert Reader ........................... 5 1.2. Optional Accessories .............................................. 5 1.3. NFC Antenna ....................................................... 5 1.4. Features .......................................................... 6 1.5. Applicable Documents .............................................. 7 1.6. VP5300M: Approvals ................................................ 7 2. VP5300M: ELECTRICAL ...................................................... 8 2.1. VP5300M: Firmware ................................................. 8 3. VP5300M: PHYSICAL/MECHANICAL CHARACTERISTICS ............................ 10 3.1. VP5300M: Environmental Characteristics ........................... 10 3.2. VP5300M: Durability and Reliability Specs ........................ 10 3.3. VP5300M Contactless Specifications ............................... 10 4. VP5300M 3-VIEW DRAWING .................................................. 12 5. VP5300M NFC ANTENNA 3-VIEW .............................................. 14 6. VP5300M INSTALLATION.................................................... 15 6.1. Parts List ....................................................... 15 6.2. Installing the Reader ............................................ 15 6.3. Mounting the VP5300M External NFC Antenna ........................ 15 6.3.1. Flush-Mounting the Antenna ................................ 18 6.4. VP5300M Connectors ............................................... 19 6.5. Attaching the Cables from the Antenna to the VP5300M ............. 19 6.6. Connecting to Power .............................................. 19 6.7. Connecting to the Data Port ...................................... 19 6.8. VP5300M External Cable Pin Assignments: RS-232 ................... 20 6.9. VP5300M External Cable Pin Assignments: USB ...................... 20 7. LED MANAGEMENT.......................................................... 21 7.1. Front LED Status ................................................. 21 7.2. RF LED Status .................................................... 21 7.3. Diagnostic LED Status ............................................ 22 8. USING THE VP5300M TO MAKE A CONTACTLESS PURCHASE ........................ 23 8.1. Presenting Proximity Cards or NFC Phones ......................... 23 9. INSTALLATION............................................................ 24 10. MAINTENANCE............................................................ 24 11. PAIRING WITH PIN PAD ................................................... 25 11.1. Setting up the L100 ............................................. 25 11.2. Setting up the VP5300M .......................................... 26 11.3. Pair the devices: ............................................... 29 12. RF INTERFERENCE ........................................................ 32 13. UPDATING VP5300M FIRMWARE.............................................. 34 14. TROUBLESHOOTING........................................................ 36 15. FCC WARNING STATEMENT.................................................. 39 16. IC COMPLIANCE WARNING.................................................. 39 17. CAUTIONS AND WARNINGS.................................................. 40 Page | 3 VP5300M User Manual 1. Overview ID TECH's VP5300M is a motorized, compact SRED credit card reader designed to support MSR (MagStripe) and contact EMV, plus contactless EMV (when the device is mated with the VP5300Ms NFC antenna). The VP5300M is designed to deliver MSR, EMV, and optional NFC
(contactless) payment acceptance with SRED security and reliability in unattended payment scenarios, such as Parking, ATM, Ticketing, and Payment Kiosks (among others). The VP5300M leads the industry in low power consumption and ruggedness, with its plastic bezel and IK07 and IP42 ratings to ensure long life in demanding conditions. The VP5300M is certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x) and offers easy integration of payments into self-serve kiosk and unattended environments. The VP5300M NFC Antenna Page | 4 VP5300M User Manual 1.1. VP5300M PCI/EMV Certified Insert Reader Model Number Description IDM-181 VP5300M; Ethernet, 8 SAM, JIS; No conformal coating;
Production Unit; No custom features. IDM-081 VP5300M; No Ethernet, 8 SAM, JIS; No conformal coating; Production Unit; No custom features. IDM-101 VP5300M; Ethernet, No SAM, JIS; Production Unit; No conformal coating; No custom features. IDM-180 VP5300M; Ethernet, 8 SAM, No JIS; Production Unit; No conformal coating; No custom features. IDM-001 VP5300M; JIS; Production Unit; No conformal coating;
No custom features. 1.2. Optional Accessories Model Number Description 80171201-001 USB cable 80171203-001 RS-232 cable 80171204-001 Power cable, with Molex coupling AC0005R-12 Power supply, USA plug, 12VDC, 4.25A; 90-264 VAC input (60Hz US, 50Hz Europe), Molex plug 80141220-001 L100 cable 1.3. NFC Antenna Model Number Description ID-80152002-003 Antenna NFC Antenna, silver overlay, with RJ-45
(male) coupling. The VP5300M supports USB and serial (RS-232) host communication using the command protocol defined in the NEO 2 Interface Developers Guide. This comprehensive guide describes all the firmware commands and other features available in ID TECH's NEO-series devices; it is the authoritative source for technical information of interest to systems integrators. Contact your ID TECH representative to obtain a copy of this guide, which is available under NDA. Note, also, that a feature-
rich, Windows-based Universal SDK is available to aid in rapid development of applications that talk to the VP5300M. Be sure to check the Downloads page on the ID TECH Knowledge Base for the latest VP5300M demos, utilities, SDK updates, white papers, and other downloads, all of which are freely available without registration. NOTE: The VP5300M requires the use of an external 12V DC power supply;
it cannot run on USB port power alone. When other peripherals are connected to it, such as an NFC antenna, the VP5300M powers those peripherals. Page | 5 VP5300M User Manual 1.4. Features The VP5300M supports the following features:
Contactless: ISO/IEC 14443 Type A and B PCI-PTS 5.x certification with SRED Tamper responsive (with automatic zeroization of keys in the MSR reads up to 3 tracks of data (Bi-Directional), with JIS-I and event of tamper) JIS-II support ICC reader with landing contact Contact and Contactless EMV Level 1 certified o Contact EMV Level 2 certified, using ID TECH's proven Common Kernel o All major Contactless kernels supported State-of-the-art encryption support o Triple DES o AES o TransArmor RSA and/or MAC keys Support for DUKPT key management (with 15 DUKPT slots) of data NGA Key Injection Protocol TR34 Remote Key Injection Protocol 32 Key slots supported Optional contactless (NFC/RFID) antenna Mechanical and optical combination front switch Plastic bezel with a gate Dedicated RS232, USB, and Ethernet ports (for data communication) Dedicated DC 12 to 24V power input LAN with network function 2 colored LEDs for link state and speed indication Audio feedback for MSR, contact EMV, and contactless transactions RoHS 2, and REACH compliance 1-year manufacturer's warranty This document assumes that users are familiar with their host systems and all related functions. Page | 6 VP5300M User Manual 1.5. Applicable Documents ISO 7810 Identification cards: Physical characteristics ISO 7811 1 - 6 Identification Cards: Track 1 - 3 ISO 7816 Identification cards: Integrated circuit cards ISO 4909 Magnetic stripe content for track 3 80171400 Product Requirement Document: Motorized PCI SRED / EMV 80000403-001 Enhanced Encrypted MSR Data Output Format 80000404-001 ID-Tech Encrypt Data Format in Command Response Insert Reader Specification 80000405-001 IDTECH NGA Key Injection Protocol 1.6. VP5300M: Approvals Item Regulation & Class CE EN55032/EN55035, Class- B FCC Part 15, Class-B RoHS Compliant UL Certification with UL regulation REACH Compliance with REACH regulation USB IF Compliance with USB IF regulation EMV Contact L1 & L2 / Contactless L1 PCI PCI PTS 5.X Specification Compliance Contactless Technology American Express ExpressPay 3.1 Discover DPAS 1.0 Zip 3.1.2 FeliCa 1.44 Interac v1.5 JCB 1.3 Mastercard MCL 3.1.1 PBOC qPBOC 3.0 UPI (Union Pay) QUICS 1.0.2 UICS 3.0 Visa VCPS 2.2 Mobile wallets Apple Pay Apple Pay VAS Google Pay Google Pay Smart Tap 2.1 Page | 7 VP5300M User Manual 2. VP5300M: Electrical Voltage requirement: 12V DC (minimum) is recommended, to 24V maximum. Battery: The unit contains a small lithium battery to power the Real Time Clock and certain anti- tamper features. This battery has a shelf life of five years. The battery is not user replaceable. Do not attempt to open the VP5300M for any reason; this will trigger the anti-tamper features, causing the unit to become inoperable. If a replacement battery is required, return the VP5300M to ID TECH. Contact support@idtechproducts.com for more information. 2.1. VP5300M: Firmware Feature Magnetic stripe Support Function Meets ISO 7810/ISO 7811 specification Contactless EMVCo Contactless Level 1 & 2s (listed Key injection Compatible with FutureX and Geobridge Contact Security Supports AAMVA format Supports JIS I/II card format Supports single, dual and triple tracks; dual head. in Sec. 1.6) ISO 14443 Type A&B, MIFARE, ISO 18092 MIFARE: Classic, Ultralight C, DESFire, DESFire EV1 supported via passthrough mode EMVCo Contact Level 1 & 2 (L2 Common Kernel) HSMs for Data Key Injection Can communicate with HSM via RS232 port Support for RSA keys generation and certificates loading Support for Asymmetric TR-34 Remote Key Injection PCI PTS SRED 5.X Supports ID TECH Encrypted Data Output Format 80000502-001 Support multiple types of encryption formats:
o TDES o AES o RSA-based TransArmor Supports Multiple Key management techniques: DUKPT Master Session Key Secure firmware. Remote key injection, and application download using PKI Secure commands (PKI) for configuring device (RTC, whitelist, reset device, etc.) Reference the NEO 2 Interface Developers Guide - 80139403-002 Command Set Page | 8 VP5300M User Manual Feature Host Interfaces Firmware/Applicat ion Download Application Support Function RS232, USB-HID Use host interfaces to download firmware/application Future development to supports payment applications hosted by the VP5300M to send payment packets to different gateways/processors/acquirers QSPI Flash for code storage and SDRAM LEDs LEDs Green NFC Certification LED on for memory antenna Audio Logs diagnostic LED 1 tri-color LED indicator for MSR Beep for contactless transaction and other functions Keep logs for firmware/application download, secure events Page | 9 VP5300M User Manual 3. VP5300M: Physical/Mechanical Characteristics Item Physical Dimensions: VP5300M Reader Physical Dimensions: VP5300 NFC Antenna Bezel Structure Material Plastic bezel, PC UL 94V-0 Housing Color Weight Bezel Black 0.51 kg without SAM board Plastic bezel with texture 163mm from back of mounting surface x 65mm flange width x 27.5 mm flange height (LxWxH) 65mm x 54mm x 14.5mm (LxWxH), not counting 15.5mm-deep M4 studs that protrude from the back of the unit
-20 C to 70 C (-4 F to 158 F) Support
-0 C to 50 C (32 F to 122 F), 3.1. VP5300M: Environmental Characteristics Category Operating Temperature Storage Temperature Operating Humidity 10% to 95% non-condensing Storage Humidity 10% to 95% non-condensing Transit Humidity 5% to 95% non-condensing Operating Water resistant for indoor use Environment IK Rating IP Rating ESD (Device) 15kV IK07 IP42 Air discharge Note: Cables and connectors must be fully isolated with insulating material to prevent ESD discharge. 3.2. VP5300M: Durability and Reliability Specs Specification Item 600,000 cycles minimum Magnetic Head Chassis, card slot 600,000 cycles minimum Smartcard contact block 600,000 cycles minimum 600,000 cycles minimum Bezel and gate Motorized mechanism 600,000 cycles minimum The front face is impact resistant to IK07 Impact Resistance rating The front face meets IP42 rating Ingress Resistance 3.3. VP5300M Contactless Specifications Hardware MTBF Receiver Subcarrier Data 100,000 hours ISO 14443-2 Type A/ISO 14443-2 Type B; ISO 18092 Page | 10 Typical Read Range 0~4cm (0~1.5 inches) VP5300M User Manual Page | 11 4. VP5300M 3-View Drawing VP5300M User Manual Page | 12 VP5300M User Manual Page | 13 5. VP5300M NFC Antenna 3-View VP5300M User Manual Antenna mounting details:
Page | 14 VP5300M User Manual 6. VP5300M Installation This section provides information on how to install the VP5300M in an enclosure. Note that the unit may be installed edgewise (vertically), or in a horizontal manner. It can also be bolted to or custom-mounted flush with a surface. In the latter case, make sure to allow a 3mm (minimum) cutout clearance around the edge of the metal face flange (assuming the enclosure is metallic) to maintain good NFC performance. Do not tightly flush-mount the unit to a metal enclosure. Test NFC performance thoroughly to be sure no interference or signal attenuation occurs. 6.1. Parts List Verify that you have the following hardware for installing the VP5300M:
IDM-1XX: VP5300M product
(Optional) VP5300M NFC Antenna P/N ID-80152002-003 and it includes these 2 cables - P/N 80152235-001 & 80152236-001) to use for VP5300Ms contactless (NFC) capabilities. USB cable P/N 80171201-001, or RS-232 cable P/N 80171203-001. Power supply P/N AC0005R-12 with cable 80171204-001. 6.2. Installing the Reader Refer to the VP5300M 3-view drawing. Verify that power cords can physically reach the unit. Then proceed to:
Locate, mark, and drill holes for the mounting points of the unit. Secure the unit to the enclosure with bolts or screws of appropriate depth. Note that the anti-tamper nubs, located on the unit's left side, must be depressed when the unit is mounted. 6.3. Mounting the VP5300M External NFC Antenna Refer to the VP5300M Antenna 3-view drawing. If you are using the VP5300Ms contactless capability, you will need to install the optional NFC antenna and its cabling. Use the following instructions to mount the antenna on the exterior of a kiosk. Note: It is recommended that you experiment with and verify the orientation of the VP5300M NFC Antenna before marking and drilling mounting holes, ensuring that the antenna is far enough away from the main body of the VP5300M so that insertion of a "tap card" in the unit's contact-EMV slot doesn't trigger an unwanted NFC interaction. Important: Mark holes in such a way as to ensure that the NFC Antenna is oriented with the LEDs at the top. Page | 15 1. Locate and mark the four 4.5 mm (3/16 inch) mounting holes. VP5300M User Manual 2. Locate and mark two 14.0 mm (0.551 inches) access holes (used for connecting the antenna barrel connector and the LED power and data cable to the unit. Notice that these holes are located off-center toward the top of the unit. 3. Drill the four 4.5 mm (3/16 inch) mounting holes. 4. Drill the two access holes (14.0 mm, 0.551 inch) holes using a 35/64 drill bit. 5. Use the nuts that are supplied with the unit (in plastic bag). Page | 16 VP5300M User Manual 6. Route the end of the cable (80152235-001) with the RJ-45 connector through the matching 14.0 mm (0.551 inch) hole into the kiosk. Make sure that the front of the antenna will be properly oriented (not upside down) on the kiosk before inserting the four screws into the mounting holes. 7. Align the four threaded posts with their mounting holes and attach the NFC Antenna to the mounting surface. Make sure that the cable is not pinched, rubbing, or binding. 8. Use the four nuts to secure the NFC Antenna to the surface of the kiosk. Make sure to tighten the nuts securely so that the antenna does not move freely on the outside surface of the kiosk. Note: Tighten the nuts to 5-7 in/lbs. for a good weather-tight seal. Page | 17 VP5300M User Manual 9. Attach the end of the cable with the SMB barrel connector through the right 14.0 mm (0.551 inch) hole and secure it to its socket on the back of the antenna. The SMB connector pushes onto the socket. 10. Attach the RJ-45 connector (male) coming from the NFC Antenna to the RJ-45 receptacle (female) on the 80152236-001 cable. 6.3.1. Flush-Mounting the Antenna The antennas RF field is sensitive to the proximity of metal. There are three options when flush-mounting the antenna in a metal surface or bezel:
1. Mount with the RF emitting surface of the antenna at least 1cm forward of any metal. 2. Mount with the RF emitting surface of the antenna at least 1cm behind any metal. Note: this reduces the antennas effective range. 3. Mount flush with the metal but allow a minimum of 1cm spacing between the antenna and the metal. In all three cases, make sure to test the antenna mounting before engaging in a production-ready installation. Page | 18 6.4. VP5300M Connectors VP5300M User Manual
1 2 Description USB port Antenna 3 Power PINPAD RS-232 Ethernet 4 5 6 Cable 80171201-001, 4-pin USB cable 80152236-001, connect to NFC antenna (ID-
80152002-003) 80171204-001, 2-pin power cable, with adaptor AC0005R-12 80141220-001, L100 cable 80171203-001, 9-pin RS-232 cable RJ-45 Ethernet cable 6.5. Attaching the Cables from the Antenna to the VP5300M 1. Attach the SMB barrel end of the cable (80152236-001) from the antenna to the SMB post of the VP5300M. The connector slides on. 2. Attach the 8-pin end of the cable (80152235-001) from the antenna to the VP5300M, where the receptacle sits next to the RJ-45 (Ethernet) receptacle. 6.6. Connecting to Power The VP5300M is powered through the power input connector. 1. Connect the 12V DC power supply (P/N AC0005R-12) with cable 80171204-001 to the receptacle on the bottom side of unit. 2. Plug the unit in to an AC outlet and verify that the VP5300M lights up. 6.7. Connecting to the Data Port Use 9-pin JST P/N PHR-9 (or equivalent) for the RS232 connector or 5-
pin JST P/N PHR-5 (or equivalent) for the USB connector. See diagrams below for RS-232 or USB, as appropriate. Page | 19 6.8. VP5300M External Cable Pin Assignments: RS-232 VP5300M User Manual 6.9. VP5300M External Cable Pin Assignments: USB Page | 20 VP5300M User Manual 7. LED Management The VP5300M has three LED indicators:
One user-interface LED on the readers front bezel Four LEDs on the RF antenna on the front of the unit One diagnostic LED on the back of the device 7.1. Front LED Status The LED turns green when the unit is idle. LED handling for MagStripe card operation is as follows:
State LED1 Off Solid Green Off ->Solid Green->Off Off ->Solid Red->Off Buzzer Off Off One short beep Off Indicated State No external power. Idle or a non-MagStripe card was inserted. Successfully read MagStripe card. Failed to read MagStripe card. 7.2. RF LED Status The LED on the VP5300Ms external antenna shows the transaction status for smart and contactless cards. The LEDs can be off, solid, or flashing slow or fast, depending on the indicated status. 1 2 3 4 State LED1 LED2 LED3 LED4 Buzzer Off Off Off Off Off Indicated State RF antenna is not connected to the unit. Off Off Off Off Unit is ready. 1 2 3 4 Slow Flashing Fast Flashing Solid Off Off Off Off Off Off Off Off 5 Solid Solid Solid Solid 6 Off Off Off Off 7 Off Off Off Off 8 Solid Solid Solid Solid One long beep Three short beeps Two short beeps One short beep Unit is waiting to read cards. Powering on the smart card slot and starting smart card operation. Successful contactless card transaction. Failed contactless card transaction. Declined contactless card transaction. Successful MagStripe card read. Page | 21 VP5300M User Manual 7.3. Diagnostic LED Status The LED on the back of the VP5300M is used for diagnostic purposes. The LED can be off, solid, or flashing (one second on and one second off), depending on the indicated status. Sta te Green LED Amber LED Red LED Buzzer Indicating Service action 1 2 Off Off Off No external power. Power is on, but firmware doesn't run. Check the power cable and power supply. Dismount the device and send it back to the manufacturer. 3 Flashi ng Off Off Off Power on. Missing transaction keys. Download the required key. 4 Solid Off Off 5 Off Off Unit is tampered. Flashi ng Interm
ittent beep Firmware download and update in progress. Unit is ready. Wait for download to finish. Host can send commands to the reader. Unmount the device and send it back to the manufacturer. Page | 22 VP5300M User Manual 8. Using the VP5300M to Make a Contactless Purchase 8.1. Presenting Proximity Cards or NFC Phones The VP5300M allows for credit/debit card purchases using Contactless technology when the optional NFC antenna is installed. Present the card or phone in close proximity to the front portion of the antenna module. Present the card or phone so that maximum surface area is parallel to the antenna module. The antenna should beep, and all four green LEDs should illuminate briefly to indicate a successful test. This tests the antenna's ability to read the Contactless test card. An unsuccessful test produces no reaction from the reader. If you use a test card and the antenna is attached to the VP5300M, a dummy transaction can be tested. The transaction will not be authorized and return a response but will at least test for end-to-end connectivity. Page | 23 VP5300M User Manual 9. Installation The VP5300M is designed to be mounted on a metal surface and in reasonably close proximity to any internal motors and electrical devices that may be operating inside the kiosk. However, the unit (like all NFC/RFID devices) is susceptible to RF and electromagnetic interference. NOTE: DO NOT mount the VP5300M near (within 3 or 4 feet of) large electric motors, computer UPS systems, microwave transmitters, anti-theft devices, radio transmitters, routers, or similar electronics. Close proximity of metal to antennas the RF-emitting end can greatly reduce the antennas range. Tie all cables neatly with nylon cable-ties and route them so that they are inaccessible and invisible to customers. Label the cable ends (these are suggestions) as "host," "Antenna," and
"power" to simplify connection testing or component replacement, particularly when untrained individuals might be involved. Test the installation using a test card to perform an end-to-end transaction (the same as an actual purchase). The NFC antenna front panel's light should illuminate. Even if the transaction is declined (as it should be with a test card), it will prove connectivity all the way through the system. If possible, the store manager or some other responsible party should test each VP5300M on a regular basis (perhaps at the start of each day or at least once per week) with a test card to ensure continued operation and functionality. If the unit is manually rebooted, it is important to test the contactless reader portion as soon as possible afterwards to verify continued communication. Note that the reader automatically reboots once every 24 hours on its own, and performs a firmware self-check at that time, to meet PCI requirements. 10. Maintenance Clean the VP5300M on a weekly basis with a card reader cleaning card to clean the devices magnetic heads and rollers. Clean the surface of the card insertion bezel with a lint-free cloth. Page | 24 VP5300M User Manual 11. Pairing with PIN Pad The VP5300M is designed to be paired with ID TECH's SmartPIN L100 or L801 keypads to create a full chip- and-PIN solution. Follow the pairing procedures below to use the L100 or L80 with the VP5300M. First, set up the L100 for paired operation by specifying two user passwords; then set up the VP5300M; and then, finally, pair the two devices. 11.1. Setting up the L100 1. Cycle the power to the insert reader (unplug the power from the USB cable and plug it back in). 2. After plugging the power into the USB cable again, you have only 2 seconds to begin entering the special pairing command on the keypad (otherwise, you'll need to cycle the power again). To get into the special menu, press the following keys in this order:
Cancel Clear Enter Blank Clear Enter 3. The L100 will start beeping to indicate that the user passwords are not yet set, and the LCD screen will prompt to enter a password. 4. Enter default Password A: 12345678. Make sure the device beeps after each button is pressed to register the input. After correctly entering the default Password A, the device beeps twice. 5. Enter a new user-created Password 1 to replace Password A. The new Password 1 must be eight digits (for example: 11111111). After entering the new Password 1, the device beeps twice to confirm the input. Make a note of the new Password 1 in your records. 6. The device will prompt to reenter the password. Enter the new Password 1 again to confirm it. After entering the new Password 1 a second time, the device beeps twice to confirm successful verification. 7. Next, enter default Password B: 87654321. Make sure the device beeps after each button is pressed to register the input. After entering the default Password B correctly, the device beeps twice. 8. Enter a new user-generated Password 2 to replace Password B. The new Password 2 must be 8 digits and must be different from Password 1 (for example: 22222222). After entering the new Password 2, the device beeps twice to confirm successful verification. Make a note of the new Password 2 in your records. 1 Forthcoming. Page | 25 VP5300M User Manual 9. The device prompts to reenter the password. Enter the new 10. Password 2 again to confirm it. After entering the new Password 2 for a second time, the device beeps twice to confirm the input. The SmartPIN L100 Removal Detection passwords are now set. The next menu on the L100 screen has the option to Enable. Choose the top option (scroll up or down using the * and # keys) and press the green Enter key. The device displays an "Activate Success" prompt to indicate success. 11.2. Setting up the VP5300M To set up the VP5300M for chip-and-PIN operation, you will need to configure the unit to operate in Configuration 3C. Out of the box, the VP5300M uses the 4C configuration, which indicates the reader performs EMV transactions without a PIN pad. Switching the unit to a 3C configuration can be done easily with ID TECH's free USDK Demo program on any Windows computer. Download the free demo program from the VP5300M product section of the ID TECH Knowledge Base (look for the USDK_DEMO zip file). No registration is required. 1. Launch the USDK Demo program and plug the VP5300M into the USB port of your computer. Verify that the VP5300M is shown as selected on the left side of the window:
Page | 26 2. Verify that the firmware version of your VP5300M is higher than v72. Select the Device command tree, select the Firmware Version command, and click Execute Command. If the firmware version is lower, please contact your ID TECH sales rep for more instructions. VP5300M User Manual 3. Open Commands > EMV > Terminal Config to expose command names. Select the Set Config #3 command and click the Execute Command button. This configures the VP5300M reader to accept 3C configuration settings. Page | 27 VP5300M User Manual 4. Find the Save Terminal Data command (see below). When you select it, the upper portion of the center panel will change appearance and show a CONFIG dropdown menu along with a TLV text area. Select 3C from the dropdown (leave the TLV area as it is), then click Execute Command. Page | 28 11.3. Pair the devices:
1. Open Device > Send NEO Command. Enter 63 for Cmd and 01 for Sub in the text boxes at the top of the center panel (as shown below). This command pairs the readers. VP5300M User Manual Page | 29 VP5300M User Manual 2. The VP5300M is now fully configured to do PIN-based transactions (if the presented credit card supports them). Verify that the VP5300Ms front removal detection switch is firmly pressed down. The pressure switch is located on the front bezels left side and looks like a small button on a white rubber square. If the unit is not mounted in a kiosk or other fixture, temporarily engage the pressure switch by attaching a binder clip to the left side of the flange:
3. Next, return to the L100 and power-cycle the PIN pad. You have only 2 seconds to start entering the special pairing command on the keypad. To get into the special menu, press:
Cancel Clear Enter Blank Clear Enter Page | 30 4. The L100's front display now shows two options: Enable PIN Pad, and Enable CR (in this case, CR means "card reader"). Use the # and *
keys to scroll up or down. Select Enable CR and press Enter. VP5300M User Manual 5. Setup is now complete. Execute the Start EMV Transaction command in the USDK Demo, or start a transaction from your own software, and then insert a PIN debit card. After the prompt for PIN comes up, the unit should display this:
Note: The test card must be a PIN-capable EMV card. We recommend using the appropriate test card from a deck of test cards. Page | 31 VP5300M User Manual 12. RF Interference Q. Why do I need to know about RF interference?
A. Contactless payment devices use radio frequency technology to send card data to a contactless terminal reader. Q. How can RF interference affect contactless payment?
A. Radio frequency interference can cause data errors. If RF interference is present, contactless payment devices may operate intermittently or inconsistently. Q. Where does RF interference come from?
A. Radio frequency interference (RFI) can originate from a wide number of sources at the point-of-sale (POS). Some examples of sources of RF energy and RF interference include:
AM/FM radio and TV transmitters 2-way radios and pagers Mobile telephones Power lines and transformers Large electric motors Medical equipment Microwaves Electromechanical switches Wireless routers Q. What should I do if I suspect RF interference exists in my environment?
A. Begin by inspecting your environment for possible sources of RF interference. Q. Do equipment manufacturers test their devices for RF interference?
A. Yes. Electronic equipment is tested for RFI sensitivity by the manufacturers. These tests are performed in a controlled laboratory environment and will often not replicate the types of situations that would be encountered in your own point-of-sale (POS) environment. Q. What RF levels will impact RF operations?
A. Factors that can cause RF interference vary case-by-case. There are no set rules defining a single RF level that will cause RFI. RFI depends on the sensitivity of the equipment under consideration, or how low an interpreting signal can be in the presence of the equipment and cause problems. Equipment can be particularly sensitive to very low signal levels of one frequency and yet be quite immune to high signal levels of another frequency; frequency is an important factor. Some electronic system components are internally shielded and have a very high immunity to interference; but generally, most equipment has not been so engineered. Page | 32 VP5300M User Manual Page | 33 VP5300M User Manual 13. Updating VP5300M Firmware The steps below describe the process for updating VP5300M firmware via the Universal SDK Demo. Note: Before you begin, contact your ID TECH representative to receive the most recent VP5300M firmware. Download the ZIP file and extract it to your computer. 1. Connect the VP5300M to your PC via either USB or serial port. 2. Download and install the latest USDK Demo from the ID TECH Knowledge Base (if you cannot access the link, please contact support). 3. Open the USDK Demo app from the Windows Start menu. Page | 34 4. Under Device, select Update Device K81 Firmware, then click VP5300M User Manual Execute Command. 5. Navigate to and select the VP5300M firmware you downloaded earlier and click Open. 6. The VP5300M will reboot and enter the bootloader, at which point the USDK demo begins updating the device. Note: It may take several minutes to complete the firmware update. 7. When the firmware update completes, the VP5300M will reboot again and the USDK demo will prompt Firmware Update Successful. Page | 35 VP5300M User Manual 14. Troubleshooting The VP5300M reader is designed to be reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. If you are unable to resolve the problem, please contact support@idtechproducts.com (sending an e-mail to this address will automatically open a support ticket). Possible Cause Remedy Symptom General Issues Reader does not appear to be powered on (no LEDs are lit). Reader not powered on or incorrect voltage. Improper use of internal power supply provided by the kiosk. Check cable connections. Verify that power is on and correct voltage and current are present. Make sure that the correct pins are utilized. Make sure that the power provided is within the specified range of the reader. Make sure that the correct polarity is observed. For more information, refer to the Input Voltage under the Electrical specification section. Replace the device with a known-good device to verify that the power supply and wiring in the installation are sound. Present card/fob/phone closer to the antenna, and ensure it is parallel to the face of the reader. Verify that the card/fob/phone is valid/current. Verify that metal is not interfering with the antenna. Test with ViVOpay Contactless Test Card part number 241-
0015-03 Rev A. Try a different card/fob. Check to see if card/fob is damaged. Verify that correct firmware is loaded on reader (local support representative only). Page | 36 Reading Cards/Phones LED is lit, but beeper is not audible when card/fob presented. Card/fob/phone not properly presented. RF interference. Unsupported card used. Wrong firmware
(contact your local support representative). Symptom Possible Cause Some cards/fobs read, but not all. Possible bad card/fob. Unsupported card Verify that correct firmware used. Wrong firmware
(contact your local support representative). VP5300M User Manual Remedy Power cable plug is fully inserted. Replace the unit. Check to see if card/fob is damaged. is loaded on reader (local support representative only). Card readers must contain the latest versions of card-brand public certificates (CAPKs). If a CAPK is out of date, one particular kind of card may no longer be usable. Update the CAPK. Communication to Kiosk No data is received, or data is garbled. Load Firmware Firmware loading software indicates open RS-232 failed Faulty or incorrect cable connections. Check that the cable connection is secure and in the correct port on the unit. Device is not completely connected to PC, or other software is using the serial interface. Device is not well connected to PCs. Check the cable connection Close other software which might be using the same serial interface. Check the cable connections. Bootloader firmware in device is destroyed. Contact your support representative to reload manufacture's firmware. Firmware loading software indicates Load firmware failed."
Firmware loading software indicates Send Command failed. Page | 37 VP5300M User Manual Page | 38 VP5300M User Manual 15. FCC warning statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user manual for an intentional or unintentional radiator shall caution the user that changes, or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Note: The grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the users authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter and must be installed to provide a separation distance of at least 20cm from all persons. 16. IC Compliance Warning This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas license-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Page | 39 VP5300M User Manual Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
1. l'appareil ne doit pas produire de brouillage, et, and 2. l'utilisateur de l'appareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible d'en compromettre le fonctionnement. 17. Cautions and Warnings Warning: Avoid close proximity to radio transmitters which may reduce the capability of the reader. Avertissement : vitez la proximit d'metteurs radio, ce qui peut rduire la performance du lecteur. Caution: Do not drop the device. Attention : Ne pas laisser tomber le lecteur. Caution: Electrostatic sensitive device. Use caution in handling, in high ESD conditions. Attention : Le lecteur est sensible aux dcharges lectrostatiques. Manipulez le lecteur avec prcaution dans une situation dlectricit statique leve. Page | 40
1 | External photos rev2 | External Photos | 1.21 MiB | May 07 2020 / August 06 2020 | delayed release |
1 | Label Sample | ID Label/Location Info | 210.43 KiB | May 07 2020 |
Model: VP5300M P/N:
IDM-181D Rev: 56 This device complies with FCC Part 15 Class B FCC ID:WQJ-VP5300M HW ID:80171001 S/N:
005S000033 MAC:
78:20:79:00:00:21 Manufacturer: SANWA NEWTEC CO.,LTD. Addr: 1-11 Shoude, Kiyotake, Miyazaki City, Miyazaki Prefecture Japan, 889-1603 003-XXYYYY 8 7 6 5 4 3 2 1111 REV A Release FCC warning label REVISIONS DESCRIPTION DATE APPROVED 2018/4/11 Roy Lin A B C D A B C D LABEL PRINTING DETAIL 3. FCC Label requirement: per 15.19 Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) this device may not cause harmful interference and 2) this device must accept any interference received, including interference that may cause undesired operation of the device. 2. FCC warning label, needs to be visible and the font size need to be at lease 4px. 1. Label is LAB009 ( 24mm X 17mm ) NOTES: UNLESS OTHERWISE SPECIFIED UNLESS OTHERWISE NOTED:
1) DIMENSIONS ARE IN MILLIMETERS 2) TOLERANCES:
.X
.XX
.XXX
.2
.10
.050 ANGLES 0 ~ 30'
MATERIAL:
SEE NOTE 2 10721 W ALKER ST . CY PRESS, CA 90630 T EL: 714-761-6368 DRAWN:
DATE:
TITLE:
Roy Lin 2018/4/11 CHECKED:
DATE:
Dwg,Print Instr,FCC warning label CHECKED:
DATE:
FILE NAME:
80000256.DW G THIS DOCUMENT IS THE PROPERTY OF, AND IS PROPRIETARY TO, INTERNATIONAL TECHNOLOGIES &
SYSTEMS CORP.. ITS USE IS AUTHORIZED ONLY FOR QUOTATION OR FOR THE PERFORMANCE OF W ORK A4 SIZE DWG NO.:
80000256.DW G REV. A DO NOT SCALE DWG FOR ID TECH. SCALE: NONE SHEET 1 OF 1 8 7 6 5 4 3 2 1111
1 | Agent authorization | Cover Letter(s) | 348.79 KiB | May 07 2020 |
ID TECH 10721 Walker Street Cypress, California 90630, United States Date: 2020-04-16 FCC ID: WQJ-VP5300M A U T H O R I Z A T I O N L E T T E R To Whom It May Concern:
ID TECH hereby authorizes Joanna Hung / Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Joanna Hung / Specialist of BV CPS Taoyuan on ID TECHs behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours,
Lewis Lin ID TECH Tel: 714-761-6368 Ext 175 Fax: 714-761-8880 E-mail: lewisl@idtechproducts.com DocuSign Envelope ID: 4C1F598C-B53D-4CE1-9CC2-77D3264DE219
1 | Confidentiality request (Long term) | Cover Letter(s) | 269.16 KiB | May 07 2020 |
ID TECH 10721 Walker Street Cypress, California 90630, United States Date: 2020-04-16 FCC ID: WQJ-VP5300M To the attention of Federal Communications Commission Authorization and Evaluation Division below:
Schematics Block Diagram Operational Description application. Sincerely yours,
Lewis Lin ID TECH Tel: 714-761-6368 Ext 175 Fax: 714-761-8880 E-mail: lewisl@idtechproducts.com Permanent Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as outlined The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this DocuSign Envelope ID: 4C1F598C-B53D-4CE1-9CC2-77D3264DE219
1 | Confidentiality request (Short term) | Cover Letter(s) | 965.74 KiB | May 07 2020 |
Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the commissions rules, we request short-term confidential treatment for the following information until 90 days after the Grant Date of Equipment Authorization in order to ensure sensitive business information remains confidential until the actual marketing of the device:
ID TECH 10721 Walker Street Cypress, California 90630, United States Date: 2020-04-16 FCC ID: WQJ-VP5300M To the attention of Federal Communications Commission Authorization and Evaluation Division External photos Test Setup photos Users manual Internal Photos Sincerely yours,
Lewis Lin ID TECH Tel: 714-761-6368 Ext 175 Fax: 714-761-8880 E-mail: lewisl@idtechproducts.com DocuSign Envelope ID: 4C1F598C-B53D-4CE1-9CC2-77D3264DE219
1 | Test setup photos | Test Setup Photos | 432.55 KiB | May 07 2020 / August 06 2020 | delayed release |
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2020-05-07 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2020-05-07
|
||||
1 | Applicant's complete, legal business name |
ID TECH
|
||||
1 | FCC Registration Number (FRN) |
0018123943
|
||||
1 | Physical Address |
10721 Walker Street
|
||||
1 |
Cypress, CA
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
c******@nacsemc.com
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
WQJ
|
||||
1 | Equipment Product Code |
VP5300M
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
L****** L********
|
||||
1 | Telephone Number |
714-7******** Extension:
|
||||
1 | Fax Number |
714-7********
|
||||
1 |
l******@idtechproducts.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 08/06/2020 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | NFC Card Reader with motorizing | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bureau Veritas CPS(H.K.) Ltd., Taoyuan Branch
|
||||
1 | Name |
E****** L******
|
||||
1 | Telephone Number |
+886-********
|
||||
1 | Fax Number |
+886-********
|
||||
1 |
e******@tw.bureauveritas.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 13.56000000 | 13.56000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC