FCC ID: 2APSD-IGK2 Igloohome Smart Keybox

Installers &

User guide Keybox 2. Version 0.1 04/18 As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual. Table of Contents 04 05 06 07 08 09 10 11 12 14 18 Whats Included Specifications Features Lock Behaviour Quick Start Guide Pairing Unlocking Locking Lock Installation Lock Tutorial Troubleshoot Whats Included Keybox 2 Mounting Seal Rings x4 Slim Shackle Rubber Studs x6 Mounting Screws x4 Screws Anchors x4 Battery Cover Spare Screws x4 04 Specifications Dimensions Inner Shackle Width Slim Shackle Inner Width Inner Storage Space Material Net Weight Wireless Protocol Current Rating (Standby) Current Rating (Active) Batteries Unlock Mechanism 114mm (4.5 in) x 116mm (6.5 in) x 38mm (1.5 in) 36mm (1.4in) 40mm (1.6in) 108mm (4.3 in) x 75mm (3 in) x 16mm (0.6 in) Zinc Alloy, ABS, Hardened Steel 1kg (2.2lbs) Bluetooth 4.0

~20uA

~20mA 4 x AAA* (LR03) Alkaline Batteries Bluetooth, PIN code Front 36 mm (1.4in) Front (Opened) Storage Depth : 16mm (0.6in) i

) n 8

. 1

(

m m 6 4 i

) n 5 6

(

. m m 6 6 1 108 mm (4.3in) i

) n 3

(

m m 5 7 114 mm (4.5in) Thickness: 38mm (1.5in)

* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell & Energizer alkaline batteries recommended. Please note that using better batteries will improve the performance and lifespan of the lock. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 05 Features PIN / Bluetooth Unlock Master PIN Code The igloohome Smart Keybox 2 unlocks with a permanent Master PIN Code. User PIN Code The igloohome mobile app can generate 3 types of User Pin codes

(One-Time, Permanent or Duration). Bluetooth Master Key The igloohome Smart Keybox 2 unlocks with Bluetooth via the app. Battery Battery Life The Keybox 2 can last up to 9 months with 4 x AAA alkaline batteries. Emergency Jump Start If battery power is drained, an external 9 Volt battery can be used to provide emergency power. The 2 contact points of the battery must be aligned with the 2 contact points on the Keybox as shown in page 17. 06 Bluetooth Guest Key The igloohome mobile app can generate and share Bluetooth keys

(based on duration) with guests to unlock the Smart Keybox 2. Cloud Backup of Master Access Master access is tied to user account instead of phone. Any phones logged in to user account will have full control of the lock. Note: Multiple phones can log into the same acount. To give admin control to another party, you may share with them your login credentials. Low Battery Indicator LED light changes to red light when battery level is low. The battery level can also be monitored on the app and is updated during Bluetooth Unlock. Features Security Security Alarm If the Keybox is not closed properly, it will beep to indicate that it is not secure. Automatic Re-lock If Keybox is unlocked but remains un-opened for 60 seconds, it will automatically re-lock. Decoy Code Up to a total of 6 decoy pins can be entered before or/and after the actual PIN code. No. of PIN No. of Decoy PIN 8 7 6 4 5 6 For example, if your PIN Code is 12345678, you can enter any 4 digits before the PIN to unlock like so, xxxx12345678 Lock Behaviour Security Lockout Mode Activated by 5 consecutive invalid PIN codes Disable By Behaviour Duration Wait for 5 Minutes or Bluetooth Unlock Keypad is flickering Unresponsive for 5 minutes 07 Quick Start Guide Remove 4 screws and battery cover Insert AAA Batteries Battery Cover Secure battery cover tightly with 4 screws 4 Leave the Keybox 2 open and pair with the igloohome app. In case the Keybox is closed, enter 1234 to unlock. 08 Pairing Download igloohome app from App Store/Google Play Register a new account or, Login with an existing account on app New users CHECKLIST Lock has not been paired The keypad stays awake during pairing Turn on your phones Bluetooth and Internet connection Ensure that the Keybox is kept open during pairing 1. Upon Login > Add a new igloohome lock > Select your Product > Pair Lock to App > Next 2. Enter your lock name > Confirm > Create New Home > Name Your Home > Submit >

Successfully Added!

Keybox 2 ______ Current users 1. Go to Menu > Configuration > Add Lock > Select your Product > Follow Steps for Pairing Lock To App > Select Bluetooth Lock > Lock Paired!

2. Add lock to a new or existing home. 2.1 Enter your lock name > Confirm > Create new home or Add lock to existing Home > Name Your Home > Submit > Successfully Added!

Keybox 2 ______ 09 Unlocking Bluetooth Unlock 1. Open your igloohome app 2. Tap on the Bluetooth Unlock button 3. Wait for a long beep after 1 to 2 seconds 4. Pull the tabs of the side to open the lock (see image below) PIN Code 1. Place your palm over keypad to wake device up 2. Key in a valid PIN code (with or without decoy pins) followed by the Unlock Icon 3. Wait for a long beep after 1 to 2 seconds and the LED to go off 4. Pull the tabs of the side to open the lock (see image below) a b 10 Locking 1. Simply close the keybox tightly 2. Wait for a long beep after 1 to 2 seconds 11 Lock Installation a Secure Keybox on a handle or knob 1. Unlock the keybox 2. Push the shackle release to the right 3. Pull out the shackle 4. Secure on a handle or knob 5. Insert back the shackle 6. Insert the Rubber Studs in the holes Shackle Release For door handles For door knobs, use Slim Shackle 12 b Mount on a surface 1. Unlock the keybox 2. Drill holes on a wall 3. Hammer the screw anchors into the holes 4. Mount the Keybox 2 on the wall with the mounting seal rings and 4 screws Mounting Seal Rings 13 Lock Tutorial

- on igloohome App

- on Keybox 2 Setting Master PIN code Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range of the lock. Home > Select Lock Name >

> Master PIN Code >

>

2 Adding new PIN code New PIN codes can be added from Home > Select Lock Name >

>

PIN Type One-Time PIN Permanent PIN Duration PIN

> Select PIN Type Use PIN within*

6 hrs of generation 24hrs of generation 24hrs from the start time One-Time PIN and Permanent PIN will appear under Active and Duration PIN will appear either under Active or Pending section, depending on the start and end time. PIN code description can be changed by clicking on >

> Select PIN >

*PIN code will expire if it is not used by stated time. 3 Edit PIN Once PIN code is generated, user must key the generated code onto the Keybox keypad followed by # to activate the code before proceeding. To change the PIN, enter:

for 2 seconds > Key 1 0 and tap

> Current PIN and tap

> New 6-digit PIN and Press tap

> New 6-digit PIN and tap Current PIN Code 1234 5678 New PIN Code 010101 On Keypad for 2 seconds > Key 1 0

> 1234 5678

> 010101 Press

> 010101

* Only active Permanent and Duration PINs can be edited on the Keybox. 14 Lock Tutorial 4 Removing used PIN

- on igloohome App

- on Keybox 2 Go to Home > Select Lock Name >

> INACTIVE > Select PIN >

The PIN code will be removed from your app view. Note: PINs under the ACTIVE tab cannot be deleted from the Keybox unless the Keybox is reset. See pg. 15 Resetting PIN codes for instructions. 5 View Access Logs Go to Home > Select Lock Name >

>

Access logs for bluetooth keys and PIN codes will be displayed. 6 Bluetooth Key Sharing Bluetooth sharing allows you to share a Bluetooth Key with other users for mobile access. It allows your guests to unlock the igloohome smart keybox 2 via Bluetooth. To create a Bluetooth Key, Go to Home > Select Lock Name >

>

> Choose who to issue key to > Access Type : Bluetooth Key > Enter Access Details >

Create Key To receive a Bluetooth Key, Download the igloohome app from iTunes or Google Play store and register/login to your account

(a) To receive key via QR code, go to Home > Visits >

or

(b) To receive a key via URL, click on the URL and follow the intructions

* Note: Bluetooth Key must be accepted within 1 hour of generation before it expires To use a Bluetooth Key, Go to Home > Visits > Click on to unlock the door To delete a Bluetooth Key, Go to Home > Select Lock Name > > PENDING > > Ok 15 Lock Tutorial

- on igloohome App

- on Keybox 2 Resetting PIN Codes Ensure that Bluetooth is switched on, and you are within Bluetooth range of the lock. Go to Home > Select Lock Name >

> >

Reset PINs All PINs will be reset except for Master PIN, and all PIN codes previously generated are no longer valid. Airbnb Connect Airbnb Connect automates the generation of PIN codes for your Airbnb guests based on their approved reservations. It costs USD$4.99 per month, but is currently on free trial. Here are the steps to activate Airbnb Connect Step 1: Connect to your Airbnb Open the igloohome app > Menu > >

Connect With Airbnb Step 2: Connect to Airbnb listings Menu > > > Select Home to Connect > Select airbnb Listing and PIN Time to associate Note: Emails with PIN code will be sent to the guest one hour before check-in time. PINs will only be valid between the check-in and check-out times. Step 3: Change Check-in and Check-out time Menu > > > Select Listing > Listing Details Note: Changing your check-in/check-out time via the igloohome app affects the validity of the PIN codes shared with your guest. It does not change the check-in/check-out time on your listing on the Airbnb website. 7 8 16 Lock Tutorial

- on igloohome App

- on Keybox 2 9 Disconnect Airbnb Should you prefer to generate PIN codes for your guests manually, you may disconnect your Airbnb listing from the igloohome home listing. To do so, go to:

Menu > >

Disconnect Should you wish to completely disconnect your Airbnb account from your igloohome account, make sure that all your Airbnb listings have been disconnected in the above step, then go to:

Go to Airbnb Host Website > Connected Apps > Select igloohome to disconnect 10 9V Jumpstart Feature 1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad fol-

lowed by to unlock 9V 9V 17 Troubleshoot Pairing is unsuccessful Try with a different mobile device, using the same username and password Update your phones Operating system to the latest version Restart the Bluetooth and internet connection on your mobile device Restart igloohome app on your mobile device Switch to a new set of batteries Keypad does not light up Use a 9V battery to jumpstart and switch to a new set of batteries Ensure that your Keybox has not been placed outdoors / exposed to weather elements Keypad is flickering The Keybox is low in battery. Switch to a new set of batteries Ensure that your Keybox has not been placed outdoors / exposed to weather elements Generated PIN codes do not work Make sure that the generated PIN codes are activated within the given hours Do a Bluetooth Unlock to refresh the app PIN codes may have been customised or expired Ensure that your Keybox has not been placed outdoors / exposed to weather elements Lock is not working when battery level is not 100%

Do a Bluetooth Key unlock to refresh the battery level on the app Battery level shown in the app may not be accurate Use Alkaline batteries only Do not use: Heavy Duty, Eveready, GP, or rechargeable batteries Ensure that your Keybox has not been placed outdoors / exposed to weather elements

* Using high quality batteries will improve the performance and lifespan of the lock Bluetooth Key is not working Restart the Bluetooth and internet connection on your mobile device Check on the timezone of the home listing against your phone time Check if the Bluetooth Key is expired. It must be accepted within 1 hour of generation Update your igloohome app to the latest version Switch to a new set of batteries Ensure that your Keybox has not been placed outdoors / exposed to weather elements Re-lock is not working Check battery level of the lock Ensure you have installed the battery cover correctly Ensure 9V contact points are not damaged Keypad lights up on touch but does not beep Check if the Keybox is in security lockout mode (See Pg. 7) Changing Batteries To open the battery compartment, unlock the keybox and twist the battery cover clockwise to loosen Replace all 4 batteries, and put the battery cover back on by twisting counterclockwise 18 For enquiries go to:

igloohome.co/support

FCCIDLABEL:

Width:2cm FCC ID:2APSDIGK2 Product name: Igloohome Smart Keybox Model No.:IGK2Series This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and

(2)This device must accept any interference received, including interference that may cause undesired operation. Long:5cm LabelLocation

Model Difference Declaration To Whom It May Concern, We, Igloohome Pte Ltd(Igloohome Smart Keybox)Trademark: Igloohome; Model Number:IGK2 Series, IGK1 Series, IGK3 Series; All models the function, software and electric circuit are the same, only with a product color and model named different. Test sample model: IGK2 Series. for commercial purpose. Please contact me if you have any question. Name:

Kenny Yuan Title:

Manager Signature of applicant:

Date:May 08, 2018

< Igloohome Pte Ltd>

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD21046 Date: May.09, 2018 Subject; Request for Long Term Confidentiality FCC ID: 2APSD-IGK2 To Whom It May Concern, Pursuant to the provisions of the Commissions rules Title 47 Sections 0.457 and 0.459, we are requesting the Commission to withhold the following attachment(s) as confidential documents from public disclosure indefinitely. These documents contain detailed system and equipment descriptions and are considered as proprietary information in operation of the equipment. The public disclosure of these documents might be harmful to our company and would give competitors an unfair advantage in the market. Schematic Diagram Block Diagram Parts List Operational Description Tune-up Procedure It is our understanding that all measurement test reports, FCC ID label format and correspondence during the certification review process cannot be granted as confidential documents and this information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:

Name: Kenny Yuan Title: Manager

Igloohome Smart Keybox Letter of Authorization Igloohome Smart Keybox 67 Ayer Rajah Crescent #03-25/26 Singapore 139950 Company:

Address:

Product Name: Igloohome Smart Keybox Model Number: IGK2 Series, IGK1 Series, IGK3 Series FCC Identifier: 2APSD-IGK2 We authorize MiCOM LabsInc, 575 Boulder Court, Pleasanton, California94566, USA, to act on our behalf on all matters concerning the above named equipment. Any individual within MiCOM Labs is authorized to act on our behalf and take action on the application. We declare that MiCOM LabsInc, 575 Boulder Court, Pleasanton, California 94566, USA, is allowed to forward all information related to the approval project to the Federal Communication Commission and to discuss any issues concerning the approval application. Any and all acts carried out by MiCOM Labs on our behalf shall have the same effect as acts of our own. Name: Kenny Yuan Title: Manager Signature of applicant:

Date: May 09, 2018