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1 | User Guide | Users Manual | 976.06 KiB |
e d i u G r e s U iWL2xx Wireless Series IN GENI CO 192 avenue Charles de Gaulle 92200 Neuilly sur Se ine - FRANCE Tl. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.com Contents 1. Introduction __________________________________________________ 4 2. Presentation __________________________________________________ 5 2.1. Content of the box ____________________________________________________ 5 2.1.1. Terminal ___________ ____________ ____________ ____________ ____________ ____ 5 2.1.2. Base ( optional ) ______ ____________ ____________ ____________ ____________ ____ 5 2.2. Overview of the iWL2XX________________________________________________ 6 2.3. Keyboard details and functionality _______________________________________ 7 3. Use of the terminal ____________________________________________ 7 3.1. Adjusting contrast (B&W display on ly) ____________________________________ 7 3.2. Switching off the terminal ______________________________________________ 8 3.3. Reading cards ________________________________________________________ 8 3.4. Installing th e terminal on th e base _______________________________________ 9 4. Installation __________________________________________________ 10 4.1. Recommendations ___________________________________________________ 10 4.2. Termin al connections _________________________________________________ 10 4.3. Installing Modules_____________________________________________________11 4.3.1. SAM1/SAM2/SIM _____ ____________ ____________ ____________ ____________ ___ 11 4.3.2. MicroSD Memory Card_ ____________ ____________ ____________ ____________ ___ 11 4.4 . Paper roll ___________________________________________________________ 13 4.4.1. Mains characte ristics of INGENICO paper roll_________ ____________ ____________ ___ 13 4.4.2. Installing paper roll____ ____________ ____________ ____________ ____________ ___ 14 4.5. Battery _____________________________________________________________ 15 4.5.1. Main characteristics ___ ____________ ____________ ____________ ____________ ___ 15 4.5.2. Installing the battery __ ____________ ____________ ____________ ____________ ___ 15 4.5.3. Charging the battery___ ____________ ____________ ____________ ____________ ___ 16 4.5.4. Changing the battery __ ____________ ____________ ____________ ____________ ___ 17 5. Base________________________________________________________ 18 5.1.1. Base rear connections _ ____________ ____________ ____________ ____________ ___ 18 iWL2xx Wireless Series 900003061 R11 000 05/1122 2/32 Copyright 2011 Ingenico All rights reserved 5.1.2. Base downside connections _________ ____________ ____________ ____________ ___ 19 5.1.3. Fasten your base on desk ___________ ____________ ____________ ____________ ___ 20 1. Introduction 6. Recommendations ____________________________________________ 21 6.1. Safety______________________________________________________________ 21 6.2. Secu rity of your termin al ______________________________________________ 22 6.3. Telephone call _______________________________________________________ 22 7. Standards ___________________________________________________ 23 8. Troubleshooting _____________________________________________ 29 9. Annex ______________________________________________________ 30 We hope that you will be fully satisfied with your new terminal iWL2XX. This terminal is available in different models. Please select by yourself in this docu men tation items related to your model. Read th is guide to understand and make the best use of your terminal. It presents you th e necessary information about use, installation, main ten ance, safety and security recommendations. WARRAN TY / SECURITY Use only th e power supply included with the product to ensure best performan ce and safety. Main tenance should only be provided by Ingenico authorized technician. Failure to comply with these instruction s will void the manufacturers responsibility. This symbol indicates an important Warning. This symbol indicates a piece of advice. iWL2xx Wireless Series 900003061 R11 000 05/1122 3/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 4/32 Copyright 2011 Ingenico All rights reserved Power supply unit (PSU)
(charging from the micro-USB port of the terminal ) When the terminal is delivered is with a base, this PSU replaced b y a b ase PSU 2. Presentation 2.1. Content of the box 2.1.1. Terminal IWL2XX terminal unit equipped with a paper roll A users guide A battery pack disconnected 2.1.2. Base ( optional ) Base A power supply unit that connect the base to the mains network A telep hone cable
(with base modem) WARNING The power supply unit provided with your equipment is specially designed for Ingenico terminals. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. ADVICE Keep th e packaging. It must be re-used when ever the terminal is shipped. 2.2. Overview of the iWL2XX Large graphic display Terminal unit Backlit keyboard Smart card reader Easy loading printer Magnetic card reader Compartment where are located :
the battery pack the SAM1/SAM2/SIM connector the module microSD the 2nd Smart card reader Weight (without paper roll nor battery) 290g for the R25 model and 310g for the R40 model Dimensions (L x w x h) 150x76x44mmfor the R25 model and 164,5x76x53,5mm for the R40 model Mains network 100-240VAC / 50-60 Hz - Class II equipment Connections on terminal Micro USB AB serial link Base unit External links External links Base Weight About 150g Dimensions (L x w x h) 140,7x87,7x45 mm Power supply unit Weight About 100g 2pole sockets 1A (traveller power supply) or 1 A (base power supply) Power supply un its are specially fitted for INGENICO terminals. iWL2xx Wireless Series 900003061 R11 000 05/1122 5/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 6/32 Copyright 2011 Ingenico All rights reserved 2.3. Keyboard details and functionality Up/down and OK navigator Some keys can have oth er functions according to the applications that are in the terminal. The navigation keys navigate in the terminal menus The function key accesses the different application menus The red key cancels the procedure in progress The green key validates input selections and information. It is also used to switch on the terminal The yellow key cancels the last character it can also advance the paper a few centimetres if pressed for a long time (more than 2 seconds) 3. Use of the terminal ADVICE Before using the termin al, always check if th e roll of paper is present. 3.1. Adjusting contrast (B&W display only) If you wish to increase or to decrease the contrast of the characters displayed on black and white display, press simultaneously and navig ator UP key in order to increase th e contrast, or and navigator DOWN key in order to decrease the contrast. Keep pressing the keys as long as necessary. 3.2. Switching off the terminal If the battery is empty and the terminal in u se is removed from its base, the termin al automatically shuts off. It may also be forced stopped by pressing simultaneously for one second. and
(yellow key) In order to restart the terminal, press 3.3. Reading cards
(green key) on th e keyboard. Magnetic stripe card The card can be read either from bottom to top or from topto bottom, with the stripe facin g th e terminal. Use a regular movement in order to ensure a reliable card reading. Smart card Card reader : insert the card horizon tally with the metal chip facing upward and leave in position throughou t the transaction. 2nd card reader (Optional) : is located under terminal trapdoor (on back of th e terminal). Insert the card up side down, magnetic stripe visible. Warning Switch off th e terminal before opening the trapdoor. iWL2xx Wireless Series 900003061 R11 000 05/1122 7/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 8/32 Copyright 2011 Ingenico All rights reserved Contactless (optional) Bring the card firmly up to the active zone. Keep th e card close to the reader during the transaction The 4 LEDs indicate transaction processing (as shown on the pictu re) . On color screen termin al virtual LEDs are displayed. The terminal behavior for the cardholder may depend on:
The termin al environment Local usag e (language) 3.4. Installing the terminal on the base 4 leds
(B&W display only) Active zone Connecting the terminal on the base Place the iWL2XX between the flanges on its base so that the contacts of the iWL2XX engag e on th e contacts provided on th e base (see picture below). Using the modem base (if modem fitted on your base) On ce installed, the base modem is designed to always be plugged into the mains network and be connected to a teleph one line. The telephone line should not be shared. The portable may be placed back on its base after each transaction. It must be placed on its modem base wh en telephon e network is used for : au thorization request, remote collection, downloading. 4. Installation 4.1. Recommendations Location of the iWL2xx Place the base on flat surface n ear an electric socket and, if modem option , a telephon e socket. The terminal should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagn etic radiation (computer screen, anti-theft barrier etc.). The terminal must not be fixed to a counter in such a way that a user cannot pick up the terminal and use h is/her body to conceal the PIN when it is requested. Operating conditions Ambiant temperature from -10C to +40C Max relative humidity 85% at +40C Ch arg ing conditions Ambiant temperature Storage conditions from 0C to +40C Ambiant temperature from -20C to +55C Max relative humidity 85% at +55C 4.2. Terminal connections There is an USB connector (microAB) on the left side of the iWL2XX Wireless terminal (see below picture). This connector manag es Host or Slave conn exions. USB (microAB) Connector us ed for PC, travel charger adapter, USB Key, etc ) CAU TION :
Do not turn USB protection sh ell down side. Turn shell in clockwise direction to uncap connector. And reverse to cap back
*MicroAB connector durability : up to 10000 mating cycles The termin al supports USB Keys with FAT16 or FAT32 The USB Key has to be used with an USB adapter (refers to accessories section) iWL2xx Wireless Series 900003061 R11 000 05/1122 9/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 10/32 Copyright 2011 Ingenico All rights reserved To remove a MicroSD Memory Card :
Tu rn the terminal and unclip the trapdoor by push ing on the clips with your n ails as shown with th e arrows on the picture Remove battery pack (disconnecting is not necessary). Remove th e MicroSD Memory Card. M icroSD connector h as push/pull ability . Push on MicroSD card edge to remove it. Close the trapdoor 4.3. Installing Modules 4.3.1. SAM1/SAM2/SIM CAU TION :
Switch off the terminal before opening the trapdoor. The SAM/SIM connectors are located inside the terminal, in a closed compartment. Tu rn the terminal and unclip the trapdoor by push ing on the clips with your nails as shown with the arrows on the picture SAM1, SAM2 and SIM are identified by the engraved marks on the lower housing When introducing a SAM/SIM in its slot, be sure to put the cut corner as indicated on the picture SIM Close the trapdoor. TIP Use a piece of adhesive tape to g rip the SAM for easier and faster removal. SAM1 Cut corner position SAM2 4.3.2. MicroSD M emory Card CAU TION :
Switch off the terminal before opening the trapdoor. MicroSD conn ector is located inside the termin al, in a closed compartmen t. To install a MicroSD M emory Card :
Tu rn the terminal and unclip the trapdoor by push ing on the clips with your nails as shown with the arrows on the picture Remove battery pack (disconnecting is not necessary). Insert the MicroSD Memory Card into th e conn ector slot as shown on the figure. Be sure to put the MicroSD contacts downside and the cut corner as indicated on the figure. Close the trapdoor The terminal supports MicroSD up to 3 2GB MicroSD card Cut corner position iWL2xx Wireless Series 900003061 R11 000 05/1122 11/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 12/32 Copyright 2011 Ingenico All rights reserved 4.4. Paper roll 4.4.1. Mains characteristics of INGENICO paper roll Precisions White 58 mm 40 mm About 18 metres Depending on iWL model two paper roll can be used:
R40 paper roll Characteristics Colour Width Diameter Length R25 paper roll Characteristics Colour Width Diameter Length Precisions White 58 mm 25 mm About 9 metres The thermal paper can be deteriorated by poor storage conditions, so we recommend you to avoid :
storage in hot wet places (near air-conditioner, humidity higher than 85%) exposure to sunlight or ultraviolet for long periods con tact with organic solvents (solven t type adhesive) direct contact with materials con taining plasticizers (PVC transparent folders or envelopes) direct contact with diazo papers direct contact with water Rubbing or pressing the paper too strongly Recommended paper:
AF50KS (Jujo), or F5041 (Mitsubishi), or TK50KS (Nippon _Paper), or equ ivalent. WARNING For best produ ct performance, only use heat sensitized paper approved by Ingenico. WARNING Switch off the terminal prior to installing a paper roll. Use only paper approved by Ing enico. The use of non approved paper is likely to damage th e printer of your terminal. 4.4.2. Installing paper roll Open the paper compartmen t by lifting th e catch located at the rear of the iWL2XX and pull the cover to the rear of the terminal. Insert the paper roll in th e compartment following the directions shown on th e below picture Pull the paper up to th e top of the termin al M ain tain the paper and close th e cover Press simultan eously on both upper corners of the paper flap, as shown by red arrows on picture, until it clips in to position ADVICE If you insert a new R40 paper roll, tear off the first length (one complete tu rn to avoid printing on adhesive tape footprin t). This is not necessary on R25 paper roll as it has no tape. iWL2xx Wireless Series 900003061 R11 000 05/1122 13/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 14/32 Copyright 2011 Ingenico All rights reserved 4.5.3. Charging the battery
When does the battery need to be charged?
On initial start up, charge th e battery for 16 hours under the en vironmental conditions stated above When used daily, the terminal recharges its batteries each time it is placed on its base or each time the traveller charg er is connected. Charg ing is au tomatic
How does the battery need to b e charged ?
The environmen t in which the charge takes place influences battery lifetime and autonomy (number of transaction s) The optimal conditions are as follows:
Charging away from any external h eat source (radiator, sun, enclosed area)
The optimal temperature is between +15C and +25C
How can the battery be charged?
Using the base Place the termin al on its base Check if the battery symbol is flashing or moving (=battery charging). Using the power travel adapter (th e terminal is ou t of its base) Conn ect the traveller power supply unit to the terminal microAB connector located on the left side of the terminal. Conn ect the power supply unit to the power supply mains network Check if the battery symbol is flashing or moving(=battery charging) 4.5. Battery 4.5.1. Main characteristics Ch aracteristics Capacity Ch arg e Autonomy*
Li-ion 2050mAh 50% capacity in 1.5h; full capacity in 4hours 500 typical transactions up to 250h in stand by
* depend on the terminal type and its base. 4.5.2. Installing the battery WARNING Switch off the terminal prior to connecting the battery. Tu rn your termin al and un clip the battery trapdoor by pushing on the clips with your n ails as shown on the picture Disengage the trapdoor Take the battery pack in cluded in the box Locate th e battery pack connector beside th e battery compartment Plug the battery pack conn ector according to the connector locating system and the red wire (as shown on picture). Verify th at it locks. Place the battery pack in its compartment. Check that the wires path is flat Close the battery compartment trapdoor. Red wire Battery compartment iWL2xx Wireless Series 900003061 R11 000 05/1122 15/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 16/32 Copyright 2011 Ingenico All rights reserved 4.5.4. Chang ing the battery It is imperative to use a battery au thorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. Remove the termin al from its base Turn it off by pressing simultaneously about one second and
(yellow key) for Remove the battery trapdoor (see section 4 .5.2installing battery) Lift th e battery and remove it from its compartment Carefully disconnect battery, following the instructions below. a) Unlock th e connector by pressing the locking mech anism as indicated by F1 arrow while pulling wires (F2 arrow ), to disconn ect the conn ector. Release traction on it as soon as the conn ector comes un clipped b) Finish extracting connector by tilting it slightly
(F3 arrow) to bring it away from the termin al housing Conn ect and install the new battery by following the instructions in section 4.5.2 Installing battery Close the battery trapdoor and charg e the new battery. See section "0 Charging the Battery"
In order to preserve the environnement, dispose used battery in compliance with current country recycling legislation. If the terminal is stored for a long time remove th e battery from the terminal. 5. Base IXL2xx Base is available in different models. Please select by yourself in this docu men tation items related to your model. WARNING Turn off base power supply unit before connection operation. 5.1.1. Base rear conn ections A B C D E F A = Ethernet socket (optional) C = Path for wires. B= power supply unit socket D= USB Slave socket-CDC serial mode only (optional) F = USB host Socket 2 (optional) E = USB host Socket 1 (optional) WARNING Select an electrical socket that complies with the gen eral safety instruction given in section 6 Recommendations of this document. Follow the below instru ctions :
Connect the power supply unit after all other connections. Connect the power supply unit to the base socket B. Connect the power supply unit to the main s network . iWL2xx Wireless Series 900003061 R11 000 05/1122 17/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 18/32 Copyright 2011 Ingenico All rights reserved 5.1.2. Base downside connections Remove base trapdoor pushing on clips
( see clips location at red arrows) Connect all downside connections Use path for wires to manage cable exit Close trapdoor Path for wires G H I B G= Serial link COM RS232 (optional) I = Modem socket (optional) H= Serial link COM1 RS232 (optional) Follow the below instru ctions to connect the base to the telephone n etwork :
Disconnect power supply unit (socket B) in order to switch off th e base prior to conn ecting it to the appropriate network. Connect telephon e cable equipped if necessary with user country specific telephon e plug, to the telephon e n etwork. Connect the other end of the wire to the base (socket I). Connect the main s power supply wire to the base (socket B). Connect base power supply block to the mains . Socket I : TNV-3 circuit: Telecommunication Network Voltage, as per safety standard EN 60950-1. 5.1.3. Fasten your base on desk It is possible to fasten base on desk thanks to buttonholes located on base bottom casing. Uses pattern beside to best locate screws position:
WARNING Base must be set in horizontal position to insure terminal link work properly. This remains true when buttonholes are used. Uses wall docking station accessory to fasten base in non horizontal position. iWL2xx Wireless Series 900003061 R11 000 05/1122 19/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 20/32 Copyright 2011 Ingenico All rights reserved 6. Recommendations 6.1. Safety Powering down the iWL2XX base :
Disconnect the iWL2XX power supply block adapter from the electrical mains network. Lithium cell (Backup battery) The iWL2XX is fitted with an internal lithiu m cell wh ich can only be accessed by a qualified techn ician. Battery iWL2XX is fitted with battery specially designed for this termin al. Only use the appropriate chargers and batteries listed in the Ingenicos catalogu e. Do not short-circuit the battery. Do not attempt to remove the battery housing as its componen ts cannot be modified. Do not disassemble Batteries in end oflife mu st be disposed of at the appropriates sites. Th e lifespan depends on:
Features Cycle number of charge and discharge Use temperature Warning There is a risk of explosion if the battery is incorrectly replaced. Never place the battery next to a warmth source or in fire. Electrical power outlet The electrical outlet must meet the following criteria :
Must be installed near the equipment and easily accessible;
Must meet standards and regulations in th e country where used;
The protection of th e installation must be set to 20 A. Telephone network The phon e jack must comply with standards and regulations in th e country where used. SAM1/SAM2/SIM readers compartment The trapdoor for battery, SAM1/SAM2/SIM, readers located undern eath the terminal, must be in place during the normal operation of the termin al. See sections "Removal of SAM1/SAM2/SIM , modules" as well as "Connecting the battery". On airplanes You r handset must be switched off by removing th e battery pack. Remove the battery from the terminal when on an airplane. Non-compliance with these safety rules may result in legal action and/or a ban on later access to cellular network services. Explosion areas Some regulations restrict the use of radio equipment in chemical plants, fuel depots and any site wh ere blasting is carried out. You are urged to comply with th ese regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Electronic health appliances You r handset is a radio transmitter which may in terfere with h ealth appliances, such as hearing aids, pacemaker, hospital equipment, etc. Your doctor or the equipment manufacturer will be able to provide you with appropriate advice. 6.2. Security of your terminal Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these ch ecks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader, or any other part of your termin al. Such ch ecks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any tampered state. In this state the terminal will repeatedly flash th e message Alert Irruption! and further use of the terminal will not be possible. If you observe th e Alert Irruption! message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileg ed access to your terminal is only granted to staff that h ave been independently verified as being tru stworthy. CAU TION NEVER ask th e customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when en tering their PIN Code. The terminal must n ever be put in or left at a location where it could be stolen or replaced with another device. 6.3. Telephone call You have an urgent call to make while the iWL2XX is occupying the line. In order to get a dial tone in short time:
Place the handset in the hang up position pressing the red key (=cancel) or or place the telephone connector into the telephone wall socket. disconnet the base power supply from the mains network disconnet the iWL2XX telephone connector from the telephone call socket, and You hear a dial tone within 6 seconds. iWL2xx Wireless Series 900003061 R11 000 05/1122 21/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 22/32 Copyright 2011 Ingenico All rights reserved 7. Standards CE Marking The CE marking indicates iWL2xx complies with the requirements of European Directive 1999/5/EC of 9 March 1999 on Radio and Telecommunications Terminal Equipment for:
the protection of the health and the safety of the user and any other person. the protection requirements with respect to electromagnetic compatibility.
/12-2003 According to According to According to According to 89/336/EEC
(EMC Directive)
(EMC Directive)
(EMC Directive)
(R&TTE Directive) 1999/5/EC 1999/5/EC
(R&TTE Directive) 1999/519/EEC (R&TTE Directive) and complies with h armonised standards. Depending iWL2xx model involved standards are:
EN 60950-1 : 2006 + A11/2009 According to 2006/95/EC (Low Voltage Directive) EN 55022 : 2006 + A1/2007 According to 2004/108/EC EN 55024 : 1998+A1/2001 + A2 :2003 According to 2004/108/EC EN 301489-1/7/24 : /2008 /2005/2007 According to 89/336/EEC EN 301 511 :
EN 301 908-1 : /2010 EN 62311 : /2008 EN 301489-1/17 : /2008/2009 EN 300 328 : /2006 According to EN 301489-1/3 : /2008/2002 EN 302291 -1/2 : / 2005 According to EN 50357;EN50364 : /2001 According to European approval specification on connecting terminals with DTMF dialling to the public switched telephone network (Council Decision 1998/482/EC, Council Decision 1999/303/EC):
TS TR ES
(EMC Directive)
(R&TTE Directive)
(EMC Directive) 1999/5/EC
(R&TTE Directive) 1999/519/EEC (R&TTE Directive)
/09- 2003 ES 203021 /1/2/3 (2006)
/06- 2003
/03-1999 103021- 1/2/3 103000- 1/2/3/4 201187 According to 89/336/EEC 1999/5/EC FCC/IC Compliance (Bluetooth model) The FCC ID for IWL Bluetooth Terminal model (Model: IWL220-01T1426A) is: XKB-
IWL2XXBPOS and IC number is: 2586D-IWL220BPOS The FCC IWL2XXBBASE an d IC number is: 2586D-IWL200BBASE The FCC ID for IWL Bluetooth Con tactless Terminal models ( Models IWL222-01T1488A and IWL252-01T1535A) is: XKB-IWL2XXBCL and IC number is: 2586D-IWL2BCL IWL Bluetooth Base model (Model:
IWL200-01B1328A) This device complies with Part 15 of th e FCC Rules. Operation is subject to the is: XKB-
ID for following two conditions:
(1) Th is device may not cause harmful interference, and
(2) Th is device must accept any in terference received, including interferen ce that may cause undesired operation . This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) Th is device may not cause harmful interference, and
(2) Th is device must accept any in terference received, including interferen ce that may cause undesired operation . Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deu x conditions suivantes :
(1) l'appareil ne doit pas produire de brouillag e, et
(2) l'utilisateur de l'appareil doit accepter tout brouillag e radiolectriqu e subi, mme si le brouillage est susceptible d'en compromettre le fon ctionnement. This class (B) dig ital apparatus complies with Canadian ICES-003. / Cet appareil nu mrique de la classe B est conforme la norme canadienn e ICES-003 Industry Canada as per DC-01 (Modem version) This produ ct meets the applicable Industry Canada technical specification s. / Le prsent matriel est conforme au x specifications techniques applicables d'Industrie Canada. The Ringer Equ ivalen ce Number (REN) is an indication of th e maximum nu mber of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requ irement that th e su m of the RENs of all the devices not exceed five. / L'indice d'quivalence de la sonn erie (IES) sert indiquer le nombre maximal de terminaux qui peuvent tre raccords une interface tlph onique. La terminaison d'une interface peut consister en une combinaison qu elconque de dispositifs, la seule condition que la somme d'indices d'quivalence de la sonnerie de tous les dispositifs n'excde pas cinq. The REN for 2586D-IWL200BBASE is: 0.4B Part 68 of FCC Rules (for Modem version Only) iWL2xx Wireless Series 900003061 R11 000 05/1122 23/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 24/32 Copyright 2011 Ingenico All rights reserved This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On th e bottom of th is equipmen t is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this nu mber must be provided to the telephone company. This equipment uses the following USOC jacks: (RJ11C). A plug and jack used to conn ect this equipment to the premises wiring and telephone network must comply with th e applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation in structions for details. The REN is used to determin e the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone compan y. If this equipment causes harm to the telephone n etwork, the telephone compan y will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephon e company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with th e FCC if you believe it is necessary. The telephone compan y may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the n ecessary modifications to maintain uninterrupted service. If trouble is experienced with th is equipment, please contact Ingen ico, or your local INGENICO distributor or service center in the U.S.A. for repair and/or warrant information. If the trouble is causing h arm to the telephone network, th e telephone compan y may request you to remove this equipment from the network until the problem is resolved. No repairs can be done by a customer on this equipmen t. Conn ection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to th e telephone line, ensure the installation of th is equipmen t does not disable your alarm equ ipment. If you have qu estions about what will disable alarm equ ipment, consult your telephon e company or a qu alified installer. No changes sh all be made to th e equipment without the permission of Ingenico as this may void the users auth ority to operate the equipment. / Tout changement apport ce terminal non expressmen t approuv par Ingenico est susceptible dannuler le droit de lutilisateu r se servir de cet quipement. Service Center Information The service center to be contacted is:
INGENICO North America 79 Torarrie Road M3L 1G5 Toronto Ontario Fax : +1 416 245 6701 tel : +1 416 245 6700 FCC/IC Compliance (GSM/GPRS/3G model) The FCC ID for IWL GSM/GPRS Termin al model is: XKB-IWL2XXG The FCC ID for IWL GSM/GPRS Contactless Terminal model is: XKB-IWL2XXGCL and IC nu mber is: 2586D- IWL2XXGCL The FCC ID for IWL 3G Contactless Termin al model is: XKB-IWL2XX3GCL and IC number is:
2586D- IWL3GCL This device complies with Part 15 of th e FCC Rules. Operation is subject to the following two conditions:
(1) Th is device may not cause harmful interference, and
(2) Th is device must accept any in terference received, including interferen ce that may cause undesired operation . NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equ ipment generates, uses and can radiate radio frequ ency energy and, if not installed and used in accordance with the instruction, may cause h armful interferen ce to radio communications. However, there is no guarantee that interference will not occur in a particu lar installation. If th is equipment does cause harmful interference to radio or television reception which can be determined by turn ing th e equipment off and on, the user is en cou rag ed to try to correct interference by one or more of the following measures:
- Reorien t or relocate the receivin g antenna.
- In crease the separation between th e equ ipmen t and receiver.
- Conn ect the equipment in to an outlet on circuit different from th at to which th e receiver is connected.
- Consult the dealer or an experienced radio/TV techn ician for help In order to meet FCC and Industry Canada RF radiation exposu re limits for g eneral population, this device must only be operated wh en h eld in the hand or in desktop position with a minimum separation distance of at least 20cm from the user's body and it must not be collocated or operated in conjunction with any other an tenna or transmitter. Use of this device with an accessory in order to be worn and operated on user's body is strictly prohibited and will invalidate th e certification s obtain ed for FCC and Industry Canada. Afin de respecter les directives de la FCC et dIndustrie Canada concernant les expositions radiofrqu ence, cet appareil ne doit fonctionner que tenu dans la main ou sur station daccueil avec une distance min imale dau moins 20cm du corps de lutilisateu r et il ne doit pas tre en colocation ou coopration avec une autre antenne ou metteur. Lutilisation de cet appareil avec un accessoire dans le but dtre port et fonctionn sur le corps de lutilisateur est strictement proh ib et invalidera les certifications FCC et Industrie Canada obtenues This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) Th is device may not cause harmful interference, and iWL2xx Wireless Series 900003061 R11 000 05/1122 25/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 26/32 Copyright 2011 Ingenico All rights reserved
(2) Th is device must accept any in terference received, including interferen ce that may cause undesired operation . Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deu x conditions suivantes :
(1) l'appareil ne doit pas produire de brou illag e, et
(2) l'utilisateur de l'appareil doit accepter tout brouillag e radiolectriqu e subi, mme si le brouillage est susceptible d'en compromettre le fon ctionnement. This class (B) digital apparatus complies with Canadian ICES-003. Cet appareil nu mrique de la classe B est conforme la norme can adienne ICES-
003 No changes sh all be made to th e equipment without the permission of Ingenico as this may void th e users authority to operate the equ ipmen t. Tout chang ement apport ce terminal non expressment approuv par Ingenico est susceptible dannuler le droit de lutilisateur se servir de cet quipement. End of life The product belongs to the family of electrical and electronic equ ipment. Th erefore, it is subjected to the WEEE directive which requires the collection and the recycling at th e end of life product. The Ingenico products present the symbol for the marking of electrical and electron ic equipment as required by the WEEE Directive. Th e crossed-out wheeled bin printed on th e product gives the in formation about the requirement not to dispose of WEEE as unsorted municipal waste and to collect such WEEE separately. To assure th at the product is collected and recycled with respect to the environmen t, you must contact you r supplier (in defect, con tact the Ingenico local office or th e commercial head office in charge of your country on www.ingenico.com, contact us page). The abandonment or uncontrolled disposal of waste can cause harm to environmen t and to hu man health. So, by recycling your product in a responsible manner, you contribute to the preservation of natural resources and to the protection of human health. BATTERIES If your product contains batteries, they must be disposed of at the appropriate collection poin ts. iWL2xx Wireless Series 900003061 R11 000 05/1122 27/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 28/32 Copyright 2011 Ingenico All rights reserved 8. Troubleshooting The terminal does not turn on Ch eck the battery ( is it discharged ?, is it conn ected ?) A full discharged battery can take long charging time to recover Conn ect terminal to traveler power supply or put it on powered base The terminal does not connect to the telephone line Ch eck the base power supply and telephone line cables Ch eck for base electrical power network Ch eck for Power On Ethernet n etwork (POE powered base only: optional) The terminal fails to establish a telephone connection Ch eck that the tone of the phone line is free Ch eck the configuration of th e phon e line and number to call Get technical support Cards are n ot read Ch eck if the magnetic card is swiped correctly (with magnetic stripe on terminal side) . Swipe again the card with the magn etic stripe movement constant and rapid Ch eck if the magnetic strip is n ot damaged, grooved or cracked Make sure you h ave inserted correctly the smart card into the smart card reader and removed the card only after th e tran saction is performed. The ticket is not printed Ch eck the presence and proper position ing of the paper roll. Possibly adjust th e paper roll following the in structions in th is manual (section 4.4 Installing th e paper roll) Ch eck the type of paper used (thermal paper must be used) Verify thermal paper sensitive side. 9. Annex Accessories list 192013244 : Car ch arg er 5V 0.75A USB iWL 296110863: Power travel adapter JACK/USB 192010793 : CE traveler power supply unit (USB) 192010813 : UK traveler power supply unit (USB) 192010834 : US traveler power supply unit (USB) 192010855 : CHN traveler power supply unit (USB) 192010876 : AUS traveler power su pply unit (USB) 192010579: CE base power supply unit (Jack) 192010582 : UK base power supply unit (Jack) 192010602 : US base power supply unit (Jack) 192010623 : CHN base power supply unit (Jack) 192010644 : AUS base power su pply un it (Jack) 192011323 : Pack BA Multi EU/US/UK 5V 1A (Jack) 192011344 : Pack BA Multi EU/US/UK 5V 1A (USB) Comments:
Using Power supply with Jack connector to charge the battery with th e base. Using Power supply with USB connector to ch arge the battery without th e base (direct connection to th e USB connector of th e terminal). iWL2xx Wireless Series 900003061 R11 000 05/1122 29/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 30/32 Copyright 2011 Ingenico All rights reserved 296109815: USB Cord (microB on terminal side USBA male on th e oth er side) 1.5 m black 296109807: USB Cord (microB on terminal side USBA female on the oth er side) 0,15 m black 295006044 : Battery pack Li-Ion standard This Document is Copyright 2011 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non consistent with the present document. All trademarks used in this document remain the property of their rightful owners. Your contact
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iWL2xx Wireless Series 900003061 R11 000 05/1122 31/32 Copyright 2011 Ingenico All rights reserved iWL2xx Wireless Series 900003061 R11 000 05/1122 32/32 Copyright 2011 Ingenico All rights reserved Ingenico 192 avenue Charles de Gaulle 92200 Neuilly sur Seine - France Tl: + 33 1 46 25 82 00 - Fax: + 33 1 47 72 56 95 www.ingenico.com
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2011-09-30 | 13.56 ~ 13.56 | DXT - Part 15 Low Power Transceiver, Rx Verified | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2011-09-30
|
||||
1 | Applicant's complete, legal business name |
INGENICO
|
||||
1 | FCC Registration Number (FRN) |
0018912279
|
||||
1 | Physical Address |
9 Avenue de la gare - Rolvatain TGV
|
||||
1 |
BP25156
|
|||||
1 |
Valence Cedex 9, N/A 26958
|
|||||
1 |
France
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
c******@rfi-global.com
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
XKB
|
||||
1 | Equipment Product Code |
IWL2XX3GCL
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
N**** J********
|
||||
1 | Title |
Certification Manager
|
||||
1 | Telephone Number |
+3304********
|
||||
1 | Fax Number |
+3347********
|
||||
1 |
n******@ingenico.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
INGENICO
|
||||
1 | Name |
N******** J********
|
||||
1 | Physical Address |
rue Claude CHAPPE
|
||||
1 |
BP346
|
|||||
1 |
GUILHERAND GRANGES, 07503
|
|||||
1 |
France
|
|||||
1 |
n******@ingenico.com
|
|||||
app s | Non Technical Contact | |||||
1 | Firm Name |
INGENICO
|
||||
1 | Name |
M****** D********
|
||||
1 | Physical Address |
rue Claude CHAPPE
|
||||
1 |
BP346
|
|||||
1 |
GUILHERAND GRANGES, 07503
|
|||||
1 |
France
|
|||||
1 |
m******@ingenico.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DXT - Part 15 Low Power Transceiver, Rx Verified | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | 3G and Contactless Point of Sales terminal | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter except as detailed in this filing. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
UL VS Ltd
|
||||
1 | Name |
D******** C******
|
||||
1 | Telephone Number |
00-44********
|
||||
1 | Fax Number |
00-44********
|
||||
1 |
d******@ul.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 13.56000000 | 13.56000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC