AXIUM PRINTER User Guide Contents 1_Introduction 2_Presentation 2_1 Content of the box 2_1_1 Printer 2_2 Overview on the Axium Printer 3_Use of the terminal 3_1 Switching off the terminal 3_2 Advance paper 3_3 Meaning leds 4_Installation 4_1 Recommendations 4_2 USB Printer connections 4_2_1 USB 4_3 Opening trap door 4_4 Battery 4_4_1 Main characteristics 4_4_2 Installing the battery 4_4_3 Charging the battery 4_4_4 Changing the battery 4 5 5 5 6 7 7 8 8 9 9 10 10 10 11 11 11 11 12 2 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_5 Paper roll 4_5_1 Main characteristics of INGENICO paper roll 4_5_2 Installing paper roll 4_6 Installing Belt Attach 5_Recommendations 5_1 Safety 6_Standards 7_FCC/IC Compliance 7_1 Federal Communications Commission (FCC) Statement 7_2 Industry Canada (IC) Statement 8_Troubleshooting 14 14 15 16 17 17 19 20 20 21 21 3 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 1_Introduction We hope that you will be fully satisfied with your new terminal Axium Printer. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician. Failure to comply with these instructions will void the manufacturers responsibility. This symbol indicates an important Warning. This symbol indicates a piece of advice. 4 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 2_Presentation 2_1 Content of the box 2_1_1 Printer Axium Printer terminal unit with paper roll Paper roll A battery pack disconnected Power adapter Belt attach User guide PinPin ADVICE Keep the packaging. It must be re-used whenever the termi-
nal is shipped. AXIUM PRINTER 5 Copyright 2019 Ingenico All rights reserved 900035197 R11 000 03/0119 2_2 Overview of the Axium Printer Terminal unit Easy loading printer Power Led ON key Bluetooth indication led Advance paper key NFC pairing area Charging USB type C connector Compartment where are located:
the battery pack 6 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER Weight
(without paper roll with battery) 167g Dimensions (L x w x h) 102x84x46 mm Electrical mains network 100-240VAC / 50-60 Hz -
Class VI equipment Connections on terminal Type C USB Power connector 3_Use of the Axium Printer ADVICE Before to use the terminal, always check if the roll of paper is present. 3_1 Switching off the Axium Printer If the battery is empty completelly, the terminal automatically shuts off. It may also be switched off by pressing ON key during one second until the power led switch off. ON key In order to restart the terminal, press ON key . 7 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 3_2 Advance paper Advance the paper by pressing advance paper key. Advance paper key 3_3 Meaning leds Bluetooth led : blue when the printer is connected by Bluetooth interface Power led Meaning Green (flashing during battery charge) Battery level between 50% - 100%
Yellow (flashing during battery charge) Battery level between 30% - 50%
orange (flashing during battery charge) Battery level between 0% - 30%
Red (flashing during battery charge) Battery empty cannot printing Blue flashing Quick red flashing No battery No paper detected 8 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_Installation 4_1 Recommendations Location of the Axium printer The printer should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti-theft barrier etc.). Operating conditions Ambient temperature from -10C to +45C Max relative humidity 85% at +40C Battery charging conditions Ambient temperature from +0C to +40C Storage conditions Ambient temperature from -20C to +55C Max relative humidity 85% at +55C 9 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_2 USB Printer connections 4_2_1 USB There is an USB connector (USB type C) on the left side of the Axium printer terminal (see below picture). This connector manages the battery charge. USB type C Connector used for PC travel charger, etc... 4_3 Opening trap door CAUTION Switch off the terminal before opening the trapdoor. Flip the printer and unclip the trapdoor by pushing on the clip with as shown with the arrows on the picture. 10 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_4 Battery 4_4_1 Main characteristics Characteristics Charge (power supply-1.0A) 50% capacity in 1:15; full capacity in Li-ion 2250 mAh 2:30 4_4_2 Installing the battery WARNING Check that the terminal is not connected to the main electric network. Flip your printer and unclip the battery trapdoor by pushing on the button as shown on the picture Disengage the trapdoor Take the battery pack included in the box Locate the battery pack connector beside the battery compartment Plug the battery pack connector according to the connector locating system and (as shown on picture). Verify that it locks. Place the battery pack in its compartment. Close the battery compartment trapdoor. 11 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_4_3 Charging the battery When does the battery need to be charged?
On initial start-up, charge the battery for 4 hours under the environmental conditions stated above When used with a terminal power supply: connect the power supply to Axium printer power connector. How does the battery need to be charged?
For the power state of the printer, please refer to 3.3 The environment in which the charge takes place influences battery lifetime and autonomy (number of ticket printing) The optimal conditions are as follows:
- Charging away from any external heat source
(radiator, sun, enclosed area)
- The optimal temperature is between +15C and
+25C How can the battery be charged?
Using the terminal power supply Connect the terminal power supply unit to the terminal type C connector located on the left side of the terminal. Connect the power supply unit to the power supply mains network Check to see if the power led is flashing (=battery charging) 12 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_4_4 Changing the battery It is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. Turn it off by pressing ON key for about one second Remove the battery trapdoor (see section 4.3opening trap door) Lift the battery and remove it from its compartment Carefully disconnect battery, following the instructions below. Connect and install the new battery by following the instructions in section 4.4.2 Installing battery Close the battery trapdoor and charge the new battery. See section 4.4.3 Charging the Battery In order to preserve the environment, dispose used battery in compliance with current country recycling legislation. AXIUM PRINTER 13 Copyright 2019 Ingenico All rights reserved 900035197 R11 000 03/0119 4_5 Paper roll 4_5_1 Mains characteristics of INGENICO paper roll R40 paper roll characteristics Precisions Colour Width Diameter Length White 58 mm 42 mm About 18 metres The thermal paper can be deteriorated by poor storage conditions, so we recommend you to avoid:
/ storage in hot wet places (near air-conditioner, humidity higher than 85%)
/ exposure to sunlight or ultraviolet for long periods
/ contact with organic solvents (solvent type adhesive)
/ direct contact with materials containing plasticizers (PVC transparent folders or envelopes)
/ direct contact with diazo papers
/ direct contact with water
/ Rubbing or pressing the paper too strongly WARNING For best product performance, only use heat sensitized paper approved by Ingenico. WARNING Switch off the terminal prior to installing a paper roll. Use only paper approved by Ingenico. The use of non approved paper is likely to damage the printer of your terminal. 14 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_5_2 Installing paper roll Open the paper compartment by pulling on each side of the printer and pull the cover to the rear of the terminal. Insert the paper roll in the compartment following the directions shown on the below picture Pull the paper up to the top of the terminal Maintain the paper and close the lid Press simultaneously on both upper corners of the paperflap, as shown by arrows on picture, until it clips into position when the paper is empty, power led flash quickly in red. 15 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 4_6 Installing Belt Attach Disconnect the battery by following the instructions in section 4.4.4 Remove the silicon part Insert the belt attach Insert the pin on the belt attach Pull the attach belt until you click Install the battery by following the instructions in section 4.4.2 AXIUM PRINTER 16 Copyright 2019 Ingenico All rights reserved 900035197 R11 000 03/0119 5_Recommendations 5_1 Safety Powering down the Axium Printer :
Disconnect the Printer power supply block adapter from the electrical mains network. Battery Axium printer is fi tted with battery specially designed for this terminal. Only use the appropriate chargers and batteries listed in the Ingenicos catalogue. Do not short-circuit the battery. Do not attempt to open the battery container. Used batteries must be disposed of at the appropriated sites. WARNING There is a risk of explosion if the battery is incorrectly re-
placed or is placed in a fi re. Electrical power outlet The electrical outlet must meet the following criteria :
Must be installed near the equipment and easily accessible;
Do not short-circuit the battery. Do not attempt to open the battery container. Used batteries must be disposed of at the appropriates sites. The power supply label contains six symbols :
Double insulation symbol DC current output AC current input AXIUM PRINTER 17 Copyright 2019 Ingenico All rights reserved 900035197 R11 000 03/0119 DC Power jack polarity In door user only International Efficiency Marking Protocol (Energy Star Level 5) On airplanes Your handset must be switched off by removing the battery pack. Remove the battery from the terminal when on an airplane. Non-compliance with these safety rules may result in legal action and/or a ban on later access to cellular network services. Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Electronic health appliances Your handset is a radio transmitter which may interfere with health appliances, such as hearing aids, pacemaker, hospital equipment, etc. Your doctor or the equipment manufacturer will be able to provide you with appropriate advice. 18 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 6_Standards Environment (WEEE, Batteries and Packaging) This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment
(WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries. The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled. Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. Packaging waste must also be collected separately to assure a proper disposal and recycling. Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment. 19 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 7_FCC/IC Compliance 7_1 Federal Communications Commis-
sion (FCC) Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. 15.21 CAUTION : This equipment may not be modified, altered, or changed in any way without signed written permission from INGENICO. Unauthorized modification may void the equipment authorization from the FCC and will void the INGENICO warranty. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures :
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 15.19 (a) (3) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference and 2) This device must accept any interference received, including interference that may cause undesired operation of the device. The device complies with FCC radiation exposure limits set forth for general population. This device must not be co-located or operating in conjuction with any other antenna or transmitter. 20 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER 7_2 Industry Canada (IC) Statement. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:
1) lappareil ne doit pas produire de brouillage, et 2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Conformment la rglementation dIndustrie Canada, le prsent metteur radio peut fonctionner avec une antenne dun type et dun gain maximal (ou infrieur) approuv pour lmetteur par Industrie Canada. Dans le but de rduire les risques de brouillage radiolectrique l intention dautres utilisateurs, il faut choisir le type dantenne et son gain de sorte que la puissance isotrope rayonne quivalente
(p.i.r.e.) ne dpasse pas lintensit ncessaire ltablissement dune communication satisfaisante. This device complies with ISED radiation exposure limits set forth general population. This device must not be co-located or operating in conjunction with any other antenna or transmitter. 8_Troubleshooting The terminal does not turn on Check the battery ( is it discharged, is it connected ?) Connect terminal to terminal power supply or put it on powered base A full discharged battery can take long charging time to recover 21 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER This Document is Copyright 2019 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non consistent with the present document. All trademarks used in this document remain the property of their rightful owners. Your contact 21www.ingenico.com28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre 900035197 R11 000 03/0119Copyright 2019 IngenicoAll rights reservedAXIUM PRINTER