AXIUM DOCK User Guide Contents 1_Introduction 2_Presentation 2_1 Content of the box 2_2 Overview on the AXIUM DOCK 3_Use of the Docking Station 3_1 Power on the device 3_2 Docking / undocking of the D7 3_3 AXIUM D7 charging 3_4 Advance paper 3_5 LED information 4_Installation 4_1 Recommendations 4_2 Docking Station connections 4_2_1 USB slots 4_2_2 Charging contacts 4_2_3 NFC interface for Bluetooth paring 4_3 Paper roll 4_3_1 Main characteristics of INGENICO paper roll 4_3_2 Installing paper roll 4 5 5 7 9 9 9 10 11 11 12 12 13 13 13 14 15 15 16 2 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_4 Ethernet connection over WIFI 4_4_1 Software configuration 4_4_2 Factory default settings 4_4_3 Firmware upgrade 4_4_4 Emergency firmware upgrade 4_4_5 Change settings 5_Recommendations 5_1 Securisation 5_2 Safety 5_3 FCC/IC Compliance 6_Environment (WEE, Batteries and Packaging) 7_Troubleshooting 8_Marking 17 17 19 20 20 21 22 22 22 23 25 25 26 3 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 1_Introduction We hope that you will be fully satisfied with your new Docking Station for AXIUM D7 terminal. Read this guide to understand and make the best use of this accessory. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician. Failure to comply with these instructions will void the manufacturers responsibility. This symbol indicates an important Warning. This symbol indicates a piece of advice. 4 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 2_Presentation 2_1 Content of the box AXIUM DOCK station The AXIUM DOCK is an accessory for AXIUM D7 POS terminal. It offers different types of functions:
Charge contacts for Axium D7 charging. 3 USB slots Ethernet connection through a Wifi router (option) The AXIUM DOCK embeds a thermal printer User guide 5 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 8V-4V Power supply Magic box cable (option) Power cable WARNING The power supply unit provided with your equipment is specially designed for Ingenico terminals. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. ADVICE Keep the packaging. It must be re-used whenever the termi-
nal is shipped. 6 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 2_2 Overview of the AXIUM DOCK Charging contact +
USB interface USB connector Led for Bluetooth connection (Blue) Advance paper key Printer door Docking Station unit Power Supply Led 7 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK Compartment below the docking Ethernet connection Power supply connection USB connection Ethernet connector
(option) Power Supply connector USB connector Weight 780gr Dimensions (L x w x h) Terminal : 122 x 212 x 117 mm3 Electrical mains network 100-240VAC / 50-60 Hz - Class VI equipment Connections on station 3 USB slots Charging contacts + USB interface through the tablet 1 Ethernet port (option) 8 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 3_Use of the DOCKING STATION ADVICE Before to use the Docking Station, always check if the paper roll is present. 3_1 Power on the device To power on the station it is necessary to connect the device to the electrical main network through the power supply unit provided with the station. Power connection 3_2 Docking / undocking of the D7 In order to charge the D7, you have to dock it on the station. This action is automatic by sliding down the D7 on the terminal support as per below. 9 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK In case you need to undock the product, please action the dedicated button on the station as per below. 3_3 Axium D7 charging The Axium Dock allows to charge the Axium D7 through the contacts spring on the tablet holder. The Axium Dock offers a 5V voltage with a maximum current of 2A. Charging contacts 10 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 3_4 Advance paper Advance the paper by pressing advance paper key. Advance paper key 3_5 LED information Two LEDs are integrated in the docking station :
One (on the left) to indicate if the station is powered The second one (on the right), to indicate the Bluetooth connection during printing ticket. Power Led :
Orange : to indicate that the device is powered. Flashing Orange : to indicate that there is no paper for printing Bluetooth LED :
Blue : when the Docking Station is connected over the Bluetooth link. 11 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_Installation 4_1 Recommendation Location of the AXIUM DOCK Place the terminal on flat surface near an electric socket. The terminal should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti-theft barrier etc.). Operating conditions Ambiant temperature From 0C to +40C Max relative humidity 85% at +40C Storage conditions Ambiant temperature From -20C to +70C Max relative humidity 85% at +55C Power supply Electrical main network 100 - 240VAC / 50-60Hz - Class VI External power supply 8V - 4A provided by Ingenico Securisation of your device To undock your terminals below the terminal support please press the dedicated button. 12 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_2 Docking Station connections 4_2_1 USB slots The Docking station embeds 3 USB slots. All the 3 ports are available from tablet (Axium D7) when this one is physically connected to the docking Station. For instance, external barcode reader, external printer or cash drawer can be connected to the Station. USB Type A connector 4_2_2 Charging contacts The four contacts on the tablet holder offer the power supply to the Axium D7 and the USB interface. Charging contacts Insert the Axium D7 terminal on the tablet support to make the charge 13 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_2_3 NFC interface for Bluetooth paring The docking Station embeds a passive NFC interface for Bluetooth pairing. To make the Bluetooth pairing easier. This interface allows to make key exchange between Axium D7 and the station for Bluetooth connection. To proceed to this pairing, please launch the pairing application from the tablet and then approach the terminal to the dock. NFC pairing area 14 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_3 Paper roll 4_3_1 Mains characteristics of INGENICO paper roll R40 paper roll characteristics Precisions Colour Width Diameter Length White 58 mm 42 mm (Max) About 18 metres The thermal paper can be deteriorated by poor storage condition, so we recommend you to avoid :
Storage in hot wet places (near air-conditioner, humidity higher than 85%) Exposure to sunlight or ultraviolet for the long periods Contact with organic solvents (solvent type adhesive) Direct contact with materials containing plasticizers (PVC transparent folders or envelopes) Direct contact with diazo papers Direct contact with water Rubbing or pressing the paper too strongly WARNING For best product performances, only use heat sensitized paper approved by Ingenico. WARNING Switch off the terminal prior to install a paper roll. Use only paper approved by Ingenico The use of non-approved paper is likely to damage the printer of the Docking Station. 15 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_3_2 Installing paper roll Open the paper compartment by pulling on the paper door button and pull the door. Insert the paper roll in the compartment following the directions shown on the below picture Pull the paper up to the top of the terminal Maintain the paper and close the lid Press simultaneously on both upper corners of the paperflap, as shown by arrows on picture, until it clips into position 16 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_4 Ethernet connection over WIFI 4_4_1 Software configuration The first time you receive your docking station equipped with the Wifi/
Ethernet board, this one is under Factory default mode. You could access the device via Ethernet with IP 192.168.0.50. User Name : Admin Password : Password Those information can be found on the docking label (below the product) Remark: if you change some settings on the web interface and you save those settings, you will not be able to access to the Factory default mode. 17 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK Once the configuration changed under the Factory Test Mode, you could only access the device via WLAN with IP 192.168.1.1. Or you could access the device via Ethernet with WAN IP and management port when the Enable Remote Management function is enabled. And with the password you set or default password. 18 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_4_2 Factory default settings Enter TOOLS SYSTEM page and click Restore Factory Defaults button and click OK in the Popup message, then the router will restore all factory configuration settings. 19 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_4_3 Firmware upgrade Enter TOOLS FIRMWARE page, click on BROWSE to search the local hard drive for the firmware to be used for the update 4_4_4 Emergency firmware upgrade If the firmware is damaged, the device could not load the runtime firmware and it would stop in bootloader. You could access the device using 20 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 4_4_5 Change settings You could access the function page you want to modify and change the setting you need. Change settings then click Save Settings button, the settings will be saved and taking effect. Below is an example (function details could be found in external spec) 21 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 5_Recommendations 5_1 Securisation AXIUM / series offers the possibility to secure AXIUM DOCK and AXIUM D7 with one single Kensington. When the D7 is docked lock the Kensington system as per below. 5_2 Safety Powering down the AXIUM DOCK Disconnect the AXIUM DOCK power supply block adapter from the electrical mains network. Electrical power outlet The electrical outlet must meet the following criteria :
Must be accessible;
installed near the equipment and easily Do not short-circuit the battery. Do not attempt to open the battery container. Used batteries must be disposed of at the appropriate sites. 22 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Electronic health appliances Your handset is a radio transmitter which may interfere with health appliances, such as hearing aids, pacemaker, hospital equipment, etc. Your doctor or the equipment manufacturer will be able to provide you with appropriate advice. 5_3 FCC/IC Compliance You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the users authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. 23 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. This device complies with FCC RF radiation exposure limits set forth for general population. This device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 24 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 6_Environment (WEE, Batteries and Packaging) This product is labeled in accordance with European Directives 2012/19/UE concerning Waste Electrical and Electronic Equipment
(WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries. The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled. Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. Packaging waste must also be collected separately to assure a proper disposal and recycling. Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment. 7_Troubleshooting The docking station does not turn on Check that the external power supply is correctly plugged Get technical support The Ethernet connection does not work Check that the Leds on the Ethernet connector are switch ON Get technical support 25 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK 8_Marking The CE marking indicates terminal complies with harmonized standards and requirements of European Directives This marking indicates that the product operates with an alternating current (AC) source (mains). It is completed by afferent values (voltage, frequency and max current). This marking indicates that your terminal is suitable for direct current (DC) only. It is completed by afferent values (voltage, and max current). This marking indicates power supply meets the energy effi ciency level V requirements. Marking for Class VI product. Such product does not require a safety connection to electrical earth. For Indoor use only. This marking indicates power supply meets limited power source safety requirements. Power on marking placed on the docking station close to a LED to indicate if the device is switched on. Bluetooth marking placed on the docking station close to a LED to indicate if the device is connected in Bluetooth. AXIUM DOCK 26 Copyright 2019 Ingenico All rights reserved 900035196 R11 000 04/0319 NOTES 27 900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK This Document is Copyright 2019 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non consistent with the present document. All trademarks used in this document remain the property of their rightful owners. Your contact www.ingenico.com28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre 28900035196 R11 000 04/0319Copyright 2019 IngenicoAll rights reservedAXIUM DOCK