e d i u G r e s U Productname:iPA280 Ingenico190192AvenueCharlesdeGaulle 92200NeuillysurSeine Tl.33(0)146258200Fax33(0)147725695 IPA28001TxxxxxUserguide 9000002522R1100001/926 2/45 Copyright2009Ingenico Allrightsreserved Contents 1. Introduction _________________________________________________ 6 2. Unpacking____________________________________________________7 3. Recommendations ____________________________________________ 8 3.1. Security _____________________________________________________________8 3.2.Securityofyourterminal _______________________________________________8 3.3.ECstandardcompliancemarking_________________________________________9 3.4.FCCcompliance _______________________________________________________9 3.4.1. FCCStatement ________________________________________________________________ 9 3.4.2.FCCRFRadiationExposureStatement ____________________________________________ 10 3.5.Waterprotection_____________________________________________________ 12 3.6.MainCharacteristics __________________________________________________ 13 4. Installationandconnection_____________________________________ 14 4.1. Battery _____________________________________________________________ 14 4.2.InstallingtheSPMpartontheiPA280terminal ____________________________ 15 4.3.InstallingSPMSAM ___________________________________________________ 16 4.4.InstallingPDASAMandSIM ____________________________________________ 16 4.5.InstallingMicroSDMemory ____________________________________________ 17 4.6.Installingpaperroll ___________________________________________________ 17 4.7.Connections_________________________________________________________ 18 4.8.Positioningtheterminal _______________________________________________ 19 5. Dailyuse ____________________________________________________20 5.1. IPAKeypadfunctions _________________________________________________20 5.2.Touchscreenstylus___________________________________________________ 21 5.3.LEDDisplay _________________________________________________________ 21 5.4.Otherkeys __________________________________________________________ 22 5.5.Cardinsertion _______________________________________________________ 23 IPA280Userguide 9000002522R1100001/926 3/45 Copyright2009Ingenico Allrightsreserved 5.5.1. Readingamagneticcard _______________________________________________________ 23 5.5.2. Readingasmartcard __________________________________________________________ 23 5.5.3.ReadingContactlessPaymentcard_______________________________________________ 24 5.5.4.ReadingContactlessPaymentcard_______________________________________________ 24 5.6.ProductSetup _______________________________________________________ 25 5.6.1. Loginsequence _______________________________________________________________ 25 5.6.2.MainSystem _________________________________________________________________ 26 5.7.Networking _________________________________________________________ 27 5.7.1.1. Bluetooth ________________________________________________________________ 27 5.7.1.2. WiFi_____________________________________________________________________ 28 5.7.1.3. GPRSconnection __________________________________________________________ 29 5.7.1.4. Ethernet _________________________________________________________________ 29 5.7.2. Phone ______________________________________________________________________ 31 5.7.3. FactoryReset ________________________________________________________________ 33 5.7.4.Language____________________________________________________________________ 34 5.7.5. SystemInfo __________________________________________________________________ 34 5.7.6.DateTimeSetting _____________________________________________________________ 35 5.7.7. BarcodeReader_______________________________________________________________ 35 5.7.8.Hotkey ______________________________________________________________________ 38 5.8.Powermodes(connectedandmobile) ___________________________________38 5.8.1. Chargingthebattery___________________________________________________________ 38 5.8.2.Normalmode ________________________________________________________________ 38 5.8.3.Standbymode________________________________________________________________ 38 5.8.4.ReducedPowermodes_________________________________________________________ 39 5.8.5.Deepsleep___________________________________________________________________ 39 6. Maintenance________________________________________________ 40 6.1. Paperroll ___________________________________________________________40 6.2.Cleaningoftheterminal _______________________________________________40 6.3.Transportandstorage ________________________________________________ 41 6.4.Troubleshooting _____________________________________________________ 41 6.5.Endoflife___________________________________________________________ 41 7. Extensionsandaccessories _____________________________________42 7.1. Cradles _____________________________________________________________42 7.2.Holster _____________________________________________________________43 7.3.Pistol ______________________________________________________________44 IPA280Userguide 9000002522R1100001/926 4/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 5/45 Copyright2009Ingenico Allrightsreserved 1. Introduction ThankyouforchoosingapaymentterminalIngenico. We recommend to read carefully this user guide : It provides the necessary information aboutsafetyprecautions,unpacking,installation,andmaintenanceofyourterminal. WARRANTY/SECURITY Tobenefitfromtheguaranteerelatedproduct,andtorespectthesecurity,weaskyouto use only accessories delivered in box with the product, or original Ingenico accessories, entrustingmaintenanceoperationsonlytoanauthorizedperson. Failuretocomplywiththeseinstructionswillvoidthemanufacturersresponsibility. TheIPA280terminalconceptis:
PDAModule SPMModule
(SecurityPaymentModule) ThissymbolindicatesanimportantWarning. Thissymbolindicatesapieceofadvice. IPA280Userguide 9000002522R1100001/926 6/45 Copyright2009Ingenico Allrightsreserved 2. Unpacking ADVICE CarefullypreservethepackagingoftheiPA280.Itmustbereusedwhenevertheterminalis shipped. According to the model, the following items are included in the iPA280 box (including optionalaccessories):
TheiPA280terminal Thedataandpowercable Thechargingunit(includingregionspecificpowerplug) ThePaperroll Thebatterypack Thisuserguide Andincludedintheterminal:thestylusandthesmartcardrubbercoverandchord Stylus SPMLockpinscrewsx2 PowerAdaptor Dataandpowercable Paperroll(inbag) Paperroll Userguide Battery Andincludedintheterminal:
SmartCardRubbercoverandchord The power supply unit provided with your equipment is specially designed for Ingenico iPA280terminals.Donotuseanyotherpowersupply. Stylus SPMlockpinscrewsx2 IPA280Userguide 9000002522R1100001/926 7/45 Copyright2009Ingenico Allrightsreserved 3. Recommendations 3.1. Security Poweron/Powerdown TopoweronorpowerdowntheiPA280presspoweron/offbuttonontopoftheproduct. Electricalpowersupplynetwork Provideanelectricaloutlet:
Locatedneartheequipmentandeasilyaccessible Whichmeetsthestandardsandregulationsinthecountryofuse. TheterminaliPA280canbeconnectedtoapowerdistributionsystemoftheITtype. 3.2. Securityofyourterminal Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.It is strongly advised that these checks are performed regularly after receipt. You should check,forexample:thatthereisnoevidenceofunusualwiresthathavebeenconnectedto any ports on your terminal or associated equipment, or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, andothersuspiciousbehaviourofindividualsthathaveaccesstoyourterminal. Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedto staffthathavebeenindependentlyverifiedasbeingtrustworthy. IPA280Userguide 9000002522R1100001/926 8/45 Copyright2009Ingenico Allrightsreserved 3.3. ECstandardcompliancemarking ECstandardcompliancemarkingcertifiesthattheproductstipulatedbelow:iPA280. complies with the basic requirements of European Directive 1999/5/CE, known as the R&TTE Directive concerning Radio Frequency equipment and telecommunications terminalswithrespectto:
Healthandsafetyprotectionoftheuserandallotherpersons EMCprotection conformstothefollowingharmonizedstandards:
IEC/EN609501:Electricalsafetyofdataprocessingequipmentincludingelectrical officeequipment.IssueDEC2001 EN55022:DataprocessingequipmentRadioelectricdisturbancecharacteristics Limitsandmeasurementmethods.Issue1998/A12000/A22003 EN 55024: Data processing equipment Immunity characteristics Limits and measurementmethods.Issue1998+A12001+A22003 complieswiththefollowingspecification:
EN301511:Harmonizedstandformobile EN300328:(BT+WiFi)ElectromagneticcompatibilityandRadioSpectrum EN300330:NFCElectromagneticcompatibilityandRadioSpectrum 3.4. FCC&ICcompliance FCC&IChasaspecificnaming. ThereferencesusesforFCC&ICcertificationsare:
IC:2586DIPA280 FCCID:XKBIPA280 3.4.1. FCCStatement FederalCommunicationsCommission(FCC)Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsibleforcompliancecouldvoidtheusersauthoritytooperatetheequipment. 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device,pursuanttopart15oftheFCCrules.Theselimitsaredesignedtoprovidereasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications. However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If thisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcan be determined by turning the equipment off and on, the user is encouraged to try to correcttheinterferencebyoneormoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna. Increasetheseparationbetweentheequipmentandreceiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consultthedealeroranexperiencedradio/TVtechnicianforhelp. IPA280Userguide 9000002522R1100001/926 9/45 Copyright2009Ingenico Allrightsreserved ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowing twoconditions:
1)Thisdevicemaynotcauseharmfulinterferenceand 2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause undesiredoperationofthedevice. 3.4.2. RFRadiationExposureStatement For body worn operation, this device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the device a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance withRFexposureguidelines. Annex Suggestedtextforthenoticeindicatingcompliancewiththisstandard:
ThisClass[B]digitalapparatuscomplieswithCanadianICES003. 3.4.3. FCCHearingAidCompatibility(HAC)RegulationsforWireless Devices OnJuly10,00,theU.S.FederalCommunicationsCommission(FCC)ReportandOrderinWT Docket 0109 modified the exception of wireless phones under the Hearing Aid CompatibilityActof1988(HACAct)torequiredigitalwirelessphonesbecompatiblewith hearingaids. The is to ensure reasonable access to telecommunicationsservicesforpersonswithhearingdisabilities. intent of the HAC Act Whilesomewirelessphonesareusednearsomehearingdevices(hearingaidsandcochlear implants),usersmaydetectabuzzing,humming,orwhiningnoise.Somehearingdevices are more immune than others to this interference noise, and phones also vary in the amountofinterferencetheygenerate. The wireless telephone industry has developed a rating system for wireless phones, to assisthearingdeviceusersfindphonesthatmaybecompatiblewiththeirhearingdevices. Not all phones have been rated. Phones that are rated have the rating on their box or a labellocatedonthebox. The ratings are not guarantees. Results will vary depending on the users hearing device andhearingloss.Ifyourhearingdevicehappenstobevulnerabletointerference,youmay not be able to use a rated phone successfully. Trying out the phone with your hearing deviceisthebestwaytoevaluateitforyourpersonalneeds. MRatings:PhonesratedM3orM4meetFCCrequirementsandarelikelytogenerateless interferencetohearingdevicesthanphonesthatarenotlabeled.M4isthebetter/higherof thetworatings.iPA280isratedM4. IPA280Userguide 9000002522R1100001/926 10/45 Copyright2009Ingenico Allrightsreserved Hearing devices may also be rated. Your hearing device manufacturer or hearing health professionalmayhelpyoufindthisrating.Higherratingsmeanthatthehearingdeviceis relativelyimmunetointerferencenoise.Thehearingaidandwirelessphoneratingvalues arethenaddedtogether.Asumof5isconsideredacceptablefornormaluse.Asumof6is consideredforbetteruse.Asumof8isconsideredforbestuse. CAUTION TheuseriscautionedthatanychangesormodificationnotapprovedbyINGENICOcould voidusersauthoritytooperatetheequipment. IPA280Userguide 9000002522R1100001/926 11/45 Copyright2009Ingenico Allrightsreserved 3.5. Waterprotection SAMsupportlid TheSAMslidinglidlocatedundertheterminal(seechapterInstallationSAM)mustbein placeduringnormaloperationoftheterminal. Hearphonelid Thehearphonelidislocatedonthesideoftheterminalmustbeinplace duringnormaloperationoftheterminal SDCardlid TheSDcardlidislocatedonthesideoftheterminalmust beinplaceduringnormaloperationoftheterminal Cablelid Thecablelidislocatedundertheterminal(seechapterInstalling the iPA280) must be in place during normal operation of the terminal. It shall be in connection configuration when the iPA280 is connectedintothecradle:
SPMSmartCardRubberCover Acoverforthesmartcardconnectorentranceisattachedtothe sideofthePDA.Itmustbeplacedontheconnectorwhenthesmart card reader is not used in order to protect against unwanted liquid or dust. IPA280Userguide 9000002522R1100001/926 12/45 Copyright2009Ingenico Allrightsreserved 3.6. MainCharacteristics ThemaintechnicalcharacteristicsoftheterminalIngenicoiPA280are:
Terminal Weight Size(withfootinmiddleposition) MicroSDslot operatingbands SPMpart Weight Dimensions Cablelength Powerblockcable Display Type Displayarea(activezone) Numberofpixels Technology Backlight Brightness Contrast Numberofcolors Operatingconditions about 560 g with paper roll, SPM and battery 190x86(75)x42(39)mm(lxwxh) 1 BT:24022480MHz WLAN:24122462MHzforUSused 24122472MHzforEUused WWAN:900/1800MHzforEUused 850/1900MHzforUSused 160g 140x86x20mm(lxwxh) approx1,3m GraphicalTFTcolor 3.5 480x640 Transflective LED 180cd/m 1:1500 262k Ambienttemperature from10Cto+50C Maxrelativehumidity 5%to90%,notcondensing Storageconditions Storagetemperature Maxrelativehumidity 20C,+60C 5%to90C IPA280Userguide 9000002522R1100001/926 13/45 Copyright2009Ingenico Allrightsreserved 4. Installationandconnection CAUTION:Beforetostart,makesureyouhaveremovedtheprotectivefilmbattery. 4.1. Battery Toaccessthebatteryfollowtheinstructionsbelow:
Open the battery compartment using the slide levers in the direction shown1 and followtheprocedureillustratedbyarrowsonillustration. Position the battery pack, making sure the battery contacts are aligned with the contacts in the compartment, as shown in the followingillustration. Placethebatterypackintothebatterybayandpressthebattery securelyintothecompartment. ClosethedevicebyfittingbacktheSPM(seesection4.2) WARNING! There is a risk of fire and burns if the battery pack is handledimproperly. DONOTdisassembles,crush,puncture,shortexternalcontacts,ordisposethebatterypack infireorwater.DONOTheatabove45C(113F). DONOTattempttoopenorservicethebatterypack.Disposeofusedbatteriesaccording tolocalrecyclingguidelinesinyourarea. IPA280Userguide 9000002522R1100001/926 14/45 Copyright2009Ingenico Allrightsreserved Abackupbatterycellisembeddedintoyourdevicetopreventdatalossduringexchangeof theremovablebatterypack. 4.2. InstallingtheSPMpartontheiPA280terminal TheUSBconnectionislocatedontherearoftheterminal. USB TheindicationsbelowshowyouhowtoconnecttheSPMparttotheiPA280terminal. Insert the SPM part to connect the USB connector, then slide down, then lock it using the two side levers. User can secure the SPM assembly using two standard screws(size:M1.6xL3deliveredwiththeunit)asindicatedinthepicture. Thescrewspreventtooeasyaccesstothebattery,SIMandSAMs.Atoolhastobe usedtoremovetheSPMinthatcase. in SPM lock screwhole TheSPMisnowconnectedtotheiPA280 IPA280Userguide 9000002522R1100001/926 15/45 Copyright2009Ingenico Allrightsreserved 4.3. InstallingSPMSAM CAUTION:
Beforetostart,switchofftheterminal. The SPM has two slots for SAM cards. They are placed in the rear of the SPM side, (see procedureforopening4.1).(Thelocationofmodulesareengravedincompartment) Terminalslots 1 Cutcorner WhenintroducingaSAMinitsslot,besuretoputthecutcornerasindicatedonmarking. Lifttheprotectivecaps1andintroducethemoduleinitsslottotheenduntilyouhear aclick. ToremoveSAM,wesuggestyoutouseapiece ofadhesivepreviouslypastedonbothsidesof theSAMasshownherebelow 4.4. InstallingPDASAMandSIM Cornercut Adhesive SAM The PDA side has two slots for SIM cards and two slots for SAM cards. They are placed insidethebatterycompartment,intherearoftheterminal(seeproceduretoopening4.1). Liftthebattery,asshowninthefollowingillustration. Slotsofmodulearelocatedunderthebattery;insertthecard module in its slot. Make sure you put the cut corner as indicatedonmarking. Putthebatteryback(seeprocedure4.1). SIMCards SAMCards SAM SIM IPA280Userguide 9000002522R1100001/926 16/45 Copyright2009Ingenico Allrightsreserved ThepositionofSIMandSAMslotsareindicatedinthefollowingpicture. SIM1Slot SAM1Slot SIM2Slot SAM0Slot 4.5. InstallingMicroSDMemory MicroSDMemoryslotislocatedattherightsideof theterminal. InsertcompletelythemicroSDmemorycardinthe slot. Becarefuloftheinsertiondirection.Seetheillustrationbelow ToremovetheMicroSDMemoryCard,pushonitwithyournailsorstylus. MicroSDMemoryslot 4.6. Installingpaperroll CAUTION:Useonlypaperapprovedbythemanufacturer(widthdiameter57mm).Useof unsuitable paper is likely to damage the printer of your terminal (see characteristics in Maintenancechapter5.5.4).Whenopening,closingandinstallingthepaperinsidethe slot,theusershouldbecarefulofthemetalcuttingedge. Open the paper compartment by lifting the cover on the front face and pull the covertotherearoftheterminal. Cover 17/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 ATTENTION Donotforcethecoveragainststopedge. Insertthepaperrollinthecompartment. MakesurethatGPRSantennaislocatedinitsprotectivefilm. Unroll the paper out of the compartment and hold it in bottompositionasillustrated. Maintainthepaperandclosethecover. Pressinthemiddleofthecovertocloseit. Correctposition 4.7. Connections EstablishingDevicePCConnection o InstallingMicrosoftActiveSync InordertoexchangedatabetweenyourcomputerandiPA280,MicrosoftActiveSync mustbeinstalledonyourcomputer.Usethedataandpowercablethatcomeswith yourdevicetoconnectthedevicetoyourcomputer. NOTE: If you have a previous version of the Microsoft ActiveSync installed in your computer,uninstallitfirstbeforeinstallingthelatestversionofMicrosoftActiveSync. o ConnectingtheDevicetoYourComputer 1.AfterActiveSynchasbeeninstalled,connecttheplugofdataandchargecableto theuniversalconnectoratthebottomofyourdevice. 2.PlugtheotherendoftheUSBchargingcableintoaUSBportonyourcomputer. 3.Turnthedeviceon. 4. ActiveSync starts automatically and configure the USB port to work with the iPA280.TheNewPartnershipsetupwizardwillautomaticallystart. NOTE: If ActiveSync does not start automatically, click Start Programs Microsoft ActiveSync. If a message appears indicating that it is unable to detect a connection, click the Cancelbuttonandmanuallyconfigurethecommunicationsettings. IPA280Userguide 9000002522R1100001/926 18/45 Copyright2009Ingenico Allrightsreserved 4.8. Positioningtheterminal Place the terminal away from any heat source and protected from dust, vibrations and electromagneticradiations(awayfromvideoterminals,PC,antishopliftingbarriers...). IPA280Userguide 9000002522R1100001/926 19/45 Copyright2009Ingenico Allrightsreserved 5. Dailyuse 5.1. IPAKeypadfunctions 1 2 3 4 5 1 NAVIGATIONkeysinthemenus 2 FUNCTIONkeysF 3 CANCELkey(red) 4 CLEARkey(yellow) 5 VALIDATIONkey(green) 1 2 3 4 5 6 1 Softkey:
LeftSoftkey:Correspondingtoleftmenu RightSoftkey:Correspondingtorightmenu CenterSoftkey:Applicationspecified 2 Programmablekey 3 Navigationkey:
4Navigationdirections 1Select(center)/OK 4 Send/End:
Send(green):
SelectPress:opensthephonedialerapplication Press(whileacalliscomingin):Answerthecall PressandHold(whenonacall):goestospeakerphone End(red):
Press(wheninacall):endsacall Press(whileacalliscomingin):Ignorethecall Press(fromanywhere,whennotinacall)*:takesyoutothe Today/homescreen PressandHold:endsthedataconnection Thebuttoncanwakeupthedeviceduringsuspendmode 5 Functionskey(4):Thesekeycanbesetonmainsystem, 6 Alphanumerickey(12) butcannotbelaunchedfrommainsystem IPA280Userguide 9000002522R1100001/926 20/45 Copyright2009Ingenico Allrightsreserved 5.2. Touchscreenstylus Removethestylusfromitsholder. Holdthestylusasyouholdapencil. Stylus To make a choice from a menu, lightly tap the tip of the stylusonthatchoice. 5.3. LEDDisplay BehaviourofLEDonPDAside 2 LEDs for communications, batteries and SPM Battery Charging Fullycharged Low LeftLED Communication BlueTooth WiFi BLUEFlash On0.5s/Off5s BLUEFlash On0.5s/Off5s GREENFlash GSMGPRS PoweredON YELLOW SPM RightLED RED GREEN REDFlash Systempower<15%:
0.3son/1.7soff Printerpowerlow:
0.3son/0.55soff Printerpowercutoff:
0.3son/0.3soff IPA280Userguide 9000002522R1100001/926 21/45 Copyright2009Ingenico Allrightsreserved 5.4. Otherkeys ON/OFF ON/OFFKey PressandHold:turnsthedeviceoff.Touchpanelisnotabletowakeupthedevice. PressandHoldwhenthedeviceisinOFFmode:turnsthedeviceonwithbehavior similartosoftreset. ShortPress:suspend/resumeofthedevice. Volume VolumeKey Whenphonecallisactive,presstoincreaseordecreasethephonevolume. Whenphonecallisnotactive,presstoincreaseordecreasethePDAvolume. Reset ResetKey Youmayhavetoperformaresetifthedevicefreezes(i.e.,devicenolonger respondstothebuttonsortappingonthescreen). Asoftresetallowsyourdevicetogetafreshstart,similartorebootingacomputer. Thiswillrestartyourdevice.Allrecordsandentriesareretainedafterasoftreset. Unsaveddatainopenprogramsmaybelostinsomecases. Lightlypressthetipofthestylustotheresetbuttonlocatedontherearofthe device. IPA280Userguide 9000002522R1100001/926 22/45 Copyright2009Ingenico Allrightsreserved 5.5. Cardinsertion 5.5.1. Readingamagneticcard InsertthecardmanuallyintheMagneticstripecardslot,magstripefromrightsideto leftsideorfromlefttorightside. Magneticstripecardslot Magneticstripeposition Swipethecardwithconstantspeed, to maximize the reading and avoidannoyingrepetitions. 5.5.2. TurntoSPMrightside,takeoutthesmartcardrubberandinserttheSmartcardto Readingasmartcard theendoftheslot,chipfacingup,toreadthecardinformation. Smartcardslot IPA280Userguide 9000002522R1100001/926 23/45 Copyright2009Ingenico Allrightsreserved 5.5.3. ReadingContactlessCard PDAcontactlessisdedicatedforuserID,transportationticketsandcardscontrols, RFIDlabelsreading,loyaltycardsreading, Itisnotmeanttobeusedforcontactlesspayment Contactlesscard positioning 5.5.4. ReadingContactlessPaymentcard SPMcontactlessisdedicatedtocontactlesspayment. LEDs Contactless Contactless payment cardpositioning Asthecontactlessantennaisplacedaroundthedisplayandkeypads,thecontactlesscard must be presented in front of Contactless logo between the screen to perform the transaction. The4greenLEDsindicatethatthetransactioniscompleted. IPA280Userguide 9000002522R1100001/926 24/45 Copyright2009Ingenico Allrightsreserved 5.6. ProductSetup Thissectiondescribesthewaytosetupthemainproductfeaturesusingbasicmode andMainSystemmode Pleaserefertoyourapplicationsdocumentationforautomaticenablingoffeatures 5.6.1. Loginsequence Afterpoweringonthedevice(connectthepowerON/OFFbuttonontopofthedevice.This sequence will also happen after inserting a charged battery) the following screens are chained:
admin admin CAUTION Donotpressthegreenkeyuntilpasswordandusernameareentered. Ausernameandapasswordshouldbeintroduce(hitthesensitivearea) Defaultusername:
Defaultpassword:
Donotforgettochangethepasswordafterfirstlogin. IPA280Userguide 9000002522R1100001/926 25/45 Copyright2009Ingenico Allrightsreserved If you are the administrator, the following screen is displayed:
Ifnousernameandpasswordareentered,theproduct revertsintousermode. Onceaselectionisdoneitwillbeenteredbydefaulton thenextboot Oncethefinalapplicationselectedbytheadministrator isinstalled,thisapplicationisautomaticallylaunchedat devicepowerup. 5.6.2. MainSystem Whenthepoweroffdeviceispluggedinwiththepowercord,thebootscreenwith Ingenicologoisshown. Afterseveralsecondsthenextsystemselectionscreenwillautomaticallybe displayed.TheusercanselectoneofWinCEOS,MainSystemor3rdPartySystems fromhere. AfterclicktheselectionoftheMainSystem,thePhoneDialerscreenwillbeshown. 26/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 5.7. Networking YoucanuseConnectivitymenutoselectthedesiredWirelessNetworkingfunction. 5.7.1.1. Bluetooth ClicktheBTbutton function. inConnectivitymenutoturnon/offBluetooth Click one of item in Untrusted or Trused list in BT menu to select the desired Bluetoothdevicetobeconnected. IPA280Userguide 9000002522R1100001/926 27/45 Copyright2009Ingenico Allrightsreserved 5.7.1.2. WiFi ClicktheWiFibutton intheConnectivitymenutoturnon/offWiFi function. ClickoneofiteminWiFiListinWiFimenutoselectthedesiredWiFidevicetobe connected. DoubleclicktheselectediteminWiFiListtodisplaytheWiFiInformationasinthe followingscreen. 28/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 5.7.1.3. GPRSconnection ClicktheGPRSbutton EnterthePINnumberfromSIMcardandclickOKbuttoninthenexttwoscreens. intheConnectivitymenu. Enter a random data in the Enter Connection Name box and internet in the AccessNameboxandclickOKbuttontoenableGPRSconnectionfunction. 5.7.1.4. Ethernet ClicktheEthernetbutton intheConnectivitymenu. IPA280Userguide 9000002522R1100001/926 29/45 Copyright2009Ingenico Allrightsreserved Enter IP Address and Default Gateway in the boxes of the dialog and click OK buttontothenextscreen. Enter DNS and WINS in the boxes of the dialog and click OK button to enable Ethernetfunction. 30/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 Phone 5.7.2. TheiPA280hasanintegratedphonekeypad,whichallowsyoutomake,receive,and sendmessagesviathebuiltinmodule. NOTE:MakesureyouinserttheSIMcardproperly.ToopenthePhonescreen,doone ofthefollowing. 1.TapPhoneonthebottomleftcornerofthescreen. 2.PressTalk/Sendbutton. PressCancelbuttonwhenyouwanttoexitthePhoneDialerscreen. ThePhoneDialerscreenopens.FromhereyoucancreateSpeedDials,gettheCall Historyandcustomizephonesettings. NOTE:IfyourSIMcardisprotectedbyaPINcode,inputthepasswordbeforeyoucan usethephone.Taptheantennasignaliconontheupperrightcornerofthescreen.Tap WirelessManagerandturnonphonefunction. 31/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 ClicktheSpeedDiallerbutton inPhoneDiallermenutogotoSpeed Diallerscreen. ClicktheCallHistorybutton Historyscreen. inPhoneDiallermenutogotoCall IPA280Userguide 9000002522R1100001/926 32/45 Copyright2009Ingenico Allrightsreserved ClicktheDialerbutton inPhoneDialermenutomakethephoneandto getthedialingPhoneDialerscreen. Duringthediallingstatus,theiPA280canstilluseWLAN/BT/RFIDatthesametime. 5.7.3. FactoryReset o Clickthebutton togettheFactoryResetscreen.ClickOK buttontohavethedevicesystembacktothefactorysetting. IPA280Userguide 9000002522R1100001/926 33/45 Copyright2009Ingenico Allrightsreserved 5.7.4. Language o Clickthebutton togetthe Languagescreen.Selectthe desiredlanguageandclickOKbuttontochangethelanguageinthedevice. 5.7.5. SystemInfo o Clickthebutton togettheSystemInfoscreen. 34/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 5.7.6. DateTimeSetting o Clickthebutton togettheTimeSettingscreen. 5.7.7. BarcodeReader PressRightandLeftscannertriggerbuttonstoactivatethebarcodescanner. LEDindicatesthebatterychargingandbarcodescanningstatus. o GreenBatteryisfullycharged,orbarcodescanningprocessiscompleted withouterror. o RedBatteryischarging,barcodescannerisfired/activated. Barcodescannersetting:
IPA280Userguide 9000002522R1100001/926 35/45 Copyright2009Ingenico Allrightsreserved o Clickthebutton togettheSystemmenu. Clickthebutton togettheBarcodemenu. IPA280Userguide 9000002522R1100001/926 36/45 Copyright2009Ingenico Allrightsreserved Listtheformatthatsupportedbydefaultbarcodefirmwareasbelow. Factorydefaultcanread Symbologycanread PARAFcanread TriopticNCodablock read can 1. Code39 2. Code128/GS1128 3. DataMatrix 4. EAN/UPC 1. Code39 2. Code128/GS1128 3. DataMatrix 4. EAN/UPC 5. Aztec 6. Codabar 7. Code11 8. Code93 9. EANaddon2 10. Interleave2of5 11. Matrix2of5 12. Plessey 13. GS1DataBar 14. Standard2of5 15. Telepen 16. QRCode 17. Maxicode 18. MicroPDF417 19. PARAFcode 1. Code39 2. Code128/GS1128 3. DataMatrix 4. EAN/UPC 20.Trioptic 21.CodablockF IPA280Userguide 9000002522R1100001/926 37/45 Copyright2009Ingenico Allrightsreserved 5.7.8. Hotkey o Clickthebutton togetthe Hotkeysettingscreen. 5.8. Powermodes(connectedandmobile) Chargingthebattery 5.8.1. BeforeusingiPA280forthefirsttime,youneedtochargeitforabout16hours. Afterthat,youcanchargetheiPA2804hourstorechargethebatterytofull capacity. ChargetheiPA280usingthedataandpowercableorthedockingstation. CAUTION!OperatingtheiPA280forthefirsttimewithouttheACadapter,and withoutfullychargingthebackupbatterymayresultinlossofdatastoredin RAMmemory.Whenthemainbatteryisremoved,thebackupbatteryretains RAMdatainmemoryfor72hours,pleasechargethebatteryfortheperiodto avoidthedatalossinRAMmemory. 5.8.2. Normalmode Deviceisonandrunning.Itisreceivingfullpowerfromthesystemandisdelivering fullfunctionalitytotheuser. LCDison.IfinthetalkingmodeLEDisinfastflashmode,othersLEDflashsingreen every2seconds 5.8.3. Standbymode Deviceispartiallypowered,tapthescreenorhitakeytowakeup. IPA280Userguide 9000002522R1100001/926 38/45 Copyright2009Ingenico Allrightsreserved LCDisoffandLEDflashesingreenevery2seconds. 5.8.4. ReducedPowermodes Deviceispartiallypowered,withdeviceinitiatedwakeuporuserinitiativewakeup. Adeviceinthismodeissleepingbutcapableofraisingthesystempowerstateon itsown.Itconsumesonlyenoughpowertobeabletodoso. LCDisoffandLEDflashesingreenevery2seconds. 5.8.5. Deepsleep Devicehasnopower.AdeviceinDeepSleepmodeshouldnotbeconsumingany significantpower.Someperipheralbussesrequirestaticterminationsthat intrinsicallyusenonzeropowerwhenadeviceisphysicallyconnectedtothebus. LCDisoffandLEDflashesingreenevery2seconds. IPA280Userguide 9000002522R1100001/926 39/45 Copyright2009Ingenico Allrightsreserved 6. Maintenance ATTENTION Beforemakinganyoperationsofmaintenanceintheterminal,makesurethat thepowersupplyisdisconnected. 6.1. Paperroll Characteristics Type Precisions Reference:TF50KR2(NPI) Colour Length Width White Around7M(dependingonpaperrolltype) 58mm Diameter 24.7m/m+0.5m/m0.5m/m The thermal paper can be deteriorated by poor storage conditions, so we recommendyoutoavoid:
storageinhotwetplaces(neartoairconditioner,humidityhigherthan85%) exposuretosunlightorultravioletforlongperiods contactwithorganicsolvents(solventtypeadhesive) direct contact with materials containing plasticizers (PVC transparent foldersorenvelopes) directcontactwithdiazopapers directcontactwithwater Rubbingorpressingthepapertoostrongly CAUTION In order to benefit from the complete guarantee of the product, only heat sensitizedpaperapprovedbythemanufacturercanbeused. 6.2. Cleaningoftheterminal Firstofall,unplugallthewiresfromtheterminal. Goodrulesforpropercleaningoftheterminalare:
Useasoftcloththatisveryslightlysoakedwithsoapywatertocleantheoutsideof theterminal. Donotcleantheelectricalconnections. Donotuseinanycase,solvents,detergentsorabrasiveproducts:
Thosematerialsmightdamagetheplasticorelectricalcontacts. Avoidexposingtheterminaltothedirectraysofthesun. Donotputanythingintotheslotofthesmartcardreader IPA280Userguide 9000002522R1100001/926 40/45 Copyright2009Ingenico Allrightsreserved 6.3. Transportandstorage Usetheoriginalpackagingforanyunitstored. Disconnectallcablesfromtheterminalduringthetransport. 6.4. Troubleshooting Theterminaldoesnotturnonordoesnotconnect:
Checkthepowersupplycable Checkforelectricalpowernetwork TheterminalfailstoestablishaGPRSconnection CheckSection5.9.3 Getsupportfromtechnical Cardsarenotread Checkthatthemagneticcardispassedcorrectly(withmagneticband directedtotheexterioroftheterminal) Swipeagainthecardwiththemagneticstripemovementconstantandrapid Verifythatthemagneticstripisnotdamaged,groovedorcracked Make sure you have inserted correctly the smart card into the smart card reader andremovethecardonlyafterthetransaction Theticketisnotprinted CheckthepresenceandproperpositioningofthepaperrollontheiPA280 Possiblyadjustthepaperrollfollowinginstructionspresentinitsmanual Checkthetypeofpaperused(thermalpapermustbeused) 6.5. Endoflife Theproductbelongstothefamilyofelectricalandelectronicequipment.Therefore,itis subjectedtotheWEEEdirective,whichrequiresthecollectionandtherecyclingattheend oflifeproduct. TheIngenicoproductspresentthesymbolforthemarkingofelectricalandelectronic equipmentasrequiredbytheWEEEDirective. Thecrossedoutwheeledbinprintedontheproductgivestheinformationabout therequirementnottodisposeofWEEEasunsortedmunicipalwasteandto collectsuchWEEEseparately. Toassurethattheproductiscollectedandrecycledwithrespecttotheenvironment,you mustcontactyoursupplier(indefect,contacttheIngenicolocalofficeorthecommercial headofficeinchargeofyourcountryonwww.ingenico.com,contactuspage). Theabandonmentoruncontrolleddisposalofwastecancauseharmtoenvironmentandto humanhealth.So,byrecyclingyourproductinaresponsiblemanner,youcontributetothe preservationofnaturalresourcesandtotheprotectionofhumanhealth. IPA280Userguide 9000002522R1100001/926 41/45 Copyright2009Ingenico Allrightsreserved 7. Extensionsandaccessories 7.1. Cradles ChargingtheBatterywiththecradle:
theACadapterintoanelectricaloutlet. o PlugtheACadaptercableintothepowerjackonthecradle,thenconnect o Before slide the device into cradle, remove the grommet of the terminal
(seelocationonillustration)inordertoestablishtheconnectionwithcradle. o The connection is secure when the bottom edge of the device is aligned withthecradle,andtheLEDindicatoronthedevicelightsupred. grommet Paperexit IPA280Userguide 9000002522R1100001/926 42/45 Copyright2009Ingenico Allrightsreserved 7.2. Holster TheHolstercanholdtwopaperrollsonbothside.ThefrontpocketcanholdaMB1B battery. thepaperroll thebattery 43/45 Copyright2009Ingenico Allrightsreserved IPA280Userguide 9000002522R1100001/926 7.3. Pistol PistolGriphandle(forinventorymanagementpurpose),Datacapturethrough trigger,EasysnaponPDA. To install the pistol on PDA, remove the SPM part (see section 4.1), and slide the pistolinthePDApart,asillustratedbyarrowsontheillustration. IPA280Userguide 9000002522R1100001/926 44/45 Copyright2009Ingenico Allrightsreserved This Document is Copyright 2009 by INGENICO Group. INGENICO retains full copyright ownership,rightsandprotectioninallmaterialcontainedinthisdocument.Therecipient canreceivethisdocumentontheconditionthathewillkeepthedocumentconfidentialand will not use its contents in any form or by any means, except as agreed beforehand, withoutthepriorwrittenpermissionofINGENICO.Moreover,nobodyisauthorizedtoplace this document at the disposal of any third party without the prior written permission of INGENICO.Ifsuchpermissionisgranted,itwillbesubjecttotheconditionthattherecipient ensuresthatanyotherrecipientofthisdocument,orinformationcontainedtherein,isheld responsibletoINGENICOfortheconfidentialityofthatinformation. Care has been taken to ensure that the content of this document is as accurate as possible.INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractualobligationsagreeduponinwritingbetweenINGENICOandtheuser. INGENICOisnotresponsibleforanyuseofthisdevice,whichwouldbenonconsistentwith thepresentdocument. Alltrademarksusedinthisdocumentremainthepropertyoftheirrightfulowners Yourcontact 1 1 0 5 9 2
Ingenico 192avenueCharlesdeGaulle 92200NeuillysurSeineFrance Tl.:+33146258200Fax:+33147725695 www.ingenico.com