WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/6126039.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case AXIUM RX7000 User Guide www.ingenico.com 28-32, Boulevard de Grenelle, 75015 PARIS FRANCE/ (T)+33(0)1 58 01 80 00 / (F)+33(0)1 58 01 91 35 Ingenico-SA au capital de 47 656 332 / 317 218 758 RCSNanterre Contents 1_Introduction
................................................................................................................... 4 2_Unpacking
..................................................................................................................... 4 3_ Recommendations
....................................................................................................... 5 3_1 Safety
.................................................................................................................. 5 3_2 Security of your terminal (tampering attempt detection)
...................................... 6 3_3 Main Characteristics
............................................................................................ 8 3_3_1 Terminal
................................................................................................... 8 3_3_2 Power characteristics
............................................................................... 9 3_3_3 Terminal Connectivity
............................................................................. 10 3_3_4 WLAN (2.4 GHz / 5 GHz)
....................................................................... 10 3_3_5 BLUETOOTH
......................................................................................... 11 3_4 Functional description
....................................................................................... 12 4_Installation & Connections
........................................................................................... 13 4_1 Positionning the terminals
................................................................................. 13 4_2 Inserting SAM (Secure access module) and Micro SD
..................................... 14 4_3 Connecting the terminal to the host
................................................................... 16 4_4 Setting the RX7000 on the standpole adaptor
................................................... 19 4_5 Fixing the stylus on RX7000 optional
........................................................ 21 4_6 Fixing the pinshield on RX7000 optional
................................................... 22 5_Daily use
..................................................................................................................... 22 5_1 Card reading
..................................................................................................... 22 5_1_1 Swiping a card
........................................................................................ 22 5_1_2 Inserting a smart card
............................................................................. 23 5_1_3 Reading a contactless card
.................................................................... 24 5_2 Signature capture
.............................................................................................. 25 5_3 Audio
................................................................................................................. 25 5_4 Reboot RX7000
................................................................................................. 26 5_5 Camera
............................................................................................................. 26 5_5_1 Front camera
.......................................................................................... 26 5_5_2 Rear camera(optional)
............................................................................ 27 5_6 Shimmer Skimmer (optional)
............................................................................. 27 6_Maintenance
................................................................................................................ 28 6_1 Cleaning of the terminal
.................................................................................... 28 6_2 Transport and storage
....................................................................................... 29 7_Standard
...................................................................................................................... 29 1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. This symbol indicates an important Warning. This symbol indicates a piece of advice. 2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories) :
The terminal The user guide 3_ Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. CAUTION Only use the power supply AC/DC provided with RX7000. Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Connection of headset on audio jack CAUTION An excessive acoustic pressure of headset can involve deafness!
WARNING We recommend to the customer to provide guidance to the cardholder as to avoid having his card close to any magnets on the device since the card may be damaged. There is one magnet in the stylus and another in its holder. 3_2 Security of your terminal (tampering attempt detection) Your device fulfils current applicable PCI PTS security requirements. Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any tampered state. In this state the terminal will repeatedly flash the message Alert Irruption! and further use of the terminal will not be possible. If you observe the Alert Irruption! message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy. The terminal must never be put in or left at a location where it could be stolen or replaced by another device. as being trustworthy. Warranty label(on the bottom of the terminal) WARNING If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the RX7000 on check stand must be in such a way to make cardholder PIN
(Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult. Positioning of in-store security cameras such that the PIN-entry keypad is not visible. NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code. 3_3 Main Characteristics 3_3_1Terminal Weight 455g(16.05oz)
(Poids, Gewicht) Size
(dimensions, Mae) Display Touchscreen Operating conditions 155.2mmX172.0mmX43.0mm 5.5 HD (1280 x 720 pixels) Capacitive Ambient temperature from -10C to +45C Max relative humidity 90% RH non-condensing at +40C Max altitude 2000 m Storage conditions Storage temperature
-20C, +70C Max relative humidity 90% at +55C 3_3_2 Power characteristics RX7000 works at voltages between 8VDC and 14VDC. The following power adapters are recommended Manufacturer Model Technical data Ingenico PSC16A-080L6 Input:
100-240Vac,50-60Hz,0.5A;
Output: 8Vdc,2A,DC JACK Tmax:40 PHIHONG TECHNOLOGY AM24W-080B Input:
CO., LTD. 100-240Vac,50-60Hz,0.6A;
Output: 8Vdc,3A Tmax:40 Kuantech(Beihai) Co., Ltd. KSA-32A-080300M2 Input:
100-240Vac,50-60Hz, 1.0A;
Output: 8Vdc,3A Tmax:45 If additional adapters are used, please check that the poweroutput is less than 100W. 3_3_3 Terminal Connectivity USB host High speed USB Host in the single connector USB device High speed USB Device in the single connector Ethernet 10/100 Base T Ethernet is available on the RX7000. It is recommanded to use TCP Protocol RS232 It is a 2 wire interface on the RX7000
(Rx/Tx). It can run up to 115200bps 3_3_4 WLAN (2.4 GHz / 5 GHz) Standard 802.11 a/b/g/n Frequency band 2.4 GHz DTS band 2412 MHz to 2462MHz Type of modulation BPSK, QPSK, 16 QAM, 64 QAM Number of channels 11 Frequency band 5 GHz 5180 MHz to 5240 MHz;
5260 MHz to 5320 MHz;
5500 MHz to 5700 MHz;
5745 MHz to 5825 MHz Type of modulation 802.11b : CCK 802.11 g/n : OFDM /64-QAM16-QAM QPSKBPSK 802.11a : OFDM /64-QAM 16-QAM QPSKBPSK Number of channels 2.4GHzCh1 ~ Ch11 5.18~5.32GHzCh36 ~ Ch64 5.5~5.7GHzCh100 ~ Ch140 5.745~5.825GHzCh149 ~ Ch165 WLAN instructions:
Enter setting,and enter the password350000 Select Network&Internet and select Wi-Fi. Choose one Wi-Fi to connect and enter the password of Wi-Fi . 3_3_5 BLUETOOTH Standard BDREDR(23Mbps)LE(12Mbps) Frequency band 2402 MHz to 2480 MHz Type of modulation GFSK, /4-DQPSK, 8DPSK Number of channels 79 channels for classic40 channels for BLE Bluetooth instructions:
Enter setting, and enter the password350000 Select Connected devices and select Pair new device. Choose one of available devices to connect. 3_4 Functional description 1.Stylus(Optional)2. Front Camera3. Volume key 4. 5.5 inchtouch screen 5. 3.5mm AudioJack6. Contactless Reader7. Keypad8. SmartcardReader 9. MagneticStripeReader 10. Shimmer detectionOptional11. Multipoint connector 12. Speaker 13. StandpoleAdaptor Pattern 14. Rear Cameraoptional 15. Micro SDCard 16. SAM Card1 &2 4_Installation & Connections 4_1 Positionning the terminals Place the terminal with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations
(away from video terminals, PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use. The RX7000 device may be mounted on a flat surface, wall, or customer stand. CAUTION Do not place the RX7000 device on a PC monitor, adjacent to an electronically active security tag deactivation system, or near other sources of magnetic fields. The RX7000 device must be at least 30 centimeters (12 inches) away from an electronically active type of security tag deactivation pad. An electronically active system sends out a powerful and potentially disruptive signal to deactivate the security tag. If the RX7000 device is placed too close to the systems pad, or placed above the pad, the product may not work properly. A passive system is a permanent magnet type that does not send out a signal. This type should not affect the RX7000 device. 4_2 Inserting SAM (Secure access module) and Micro SD CAUTION Before starting, switch off the terminal by disconnecting the power supply. Perform the following operations :
Unscrew the cover and remove it Access to SAM and Micro SD is now possible. Insert the SAM Card into the slot marked (1), (2) . Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated in the slot. Slide back the cover and screw it tight. SAM Card TF Card CAUTION Do not use any tools when installing or removing the SAM Card or Micro SD. WARNING During this operation, it is necessary to be in an ESD protected environment. As this is not very easy, it is recommended to make this operation using ESD shoes for example. 4_3 Connecting the terminal to the host CAUTION Connecting must be made when power supply unit is not plugged in the cable. Flip the terminal. There is one port on the back for power and communications. Connect the cable on the terminal. Connect the other end to the power supply unit and a Host (PC / cash register). Plug the power supply into the mains. WARNING The main port at the back must not be used to connect an HDMI video cable. Only connect cables provided by Ingenico. Note : 2 screws can be added (M2.5 x 8) to hold more firmly the cable. The terminal can be connected to the host by several ways, with optional cables :
High speed USB device High speed USB host Ethernet RS232 Most of the cables used with iSC and iPP ranges are compatible with the RX7000. We advise to check with your reseller their compatibility if you plan to replace a Lane/7000 by a RX7000. Following are some examples of accessories that can be used to connect the RX7000. This list is not exhaustive. Please contact your reseller for more information. RS232 cable (optional) References: 296114928AB (length 5m) Connector for terminal Power supply unit RS232 connector USB cable (optional) References: 296114303AD length 4m) Connector for terminal Power supply unit USB connector USB powered 12V cable (optional) References: 296116381AE (length 4.9m) Connector for terminal 12V Special USB shielded cable Ethernet cable (optional) Reference : 296248646(length 4m) Connector for terminal Power supply unit Ethernet connector USB cable (optional) Reference : 296107316AD(length 1.5m) Connector for terminal Power supply unit USB host & device connector Remarks: Rated output of USB:5Vdc 0.5A Normal condition Rated output of USB:5Vdc 2.5A Single fault condition 4_4 Setting the RX7000 on the standpole adaptor Install the terminal on a flat surface is not possible on the RX7000 as is. It is designed to be fitted on a standpole adaptor. A specific pattern by Ingenico has been developed to fit the RX7000. To fit the RX7000 to the stand pole adaptor,it only requires to slide down the RX7000 until a click sound:
The RX7000 is now ready to use :
4_5 Fixing the stylus on RX7000 optional Usetheglueofholdertofixitonthe RX7000. Glue There is a magnet in thestylusanditcanbefixedontheholder. 4_6 Fixing the pinshield on RX7000 optional Use the glue of pinshield to fix it on the RX7000 as follows:
Glue a rea Glue a rea Glue area Glue 5_Daily use 5_1 Card reading 5_1_1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. 5_1_2 Inserting a smart card Chip cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader. 5_1_3 Reading a contactless card Bring the card to the active zone above the contactless logo (at about 1cm). Keep the card close to the contactless logo during the transaction. Your contactless terminal provides four contactless status lights located above the contactless logo. When a contactless transaction is started the first (left hand) status light will be lit steadily; this indicates that the contactless is in using but a card is not being read. When a contactless card is presented to the contactless active zone during a transaction the second, third and fourth status lights will be lit in turn. The card read is successful when all four status lights are lit and a confirmation tone can be heard. CAUTION Do not stick any label onto the contactless active zone. It can decrease seriously contactless efficiency. CAUTION Avoid metallic parts around the contactless area. 5_2 Signature capture The signature capture is done with a stylus and a capacitive touchscreen 5_3 Audio The speaker is available, there is also an audio jack. When a headset is plugged in, there is no more sound from the speaker. The audio jack is located ontheleftoftheterminal. This option is not designed to play music, but to facilitate the use by blind people. The jack is 3.5mm and the volume key is only used to control the volume of headset. 5_4 Reboot RX7000 There is no power key on RX7000 .So we can use Key combination to reboot RX7000 We can press the # and yellow cancel keys at the same time ,and RX7000 will reboot. As follows:
5_5Camera 5_5_1 Front camera Front camera is used to face photography. 5_5_2 Rear camera(optional) Rear camera is used to scanning. 5_6 ShimmerSkimmer (optional) The shimmer skimmer is used to detect the items which entries the key area and alert users. 6_Maintenance CAUTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 6_1 Cleaning of the terminal First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are :
Do not clean the electrical connections. Do not use in any case, solvents, detergents or abrasive products : those materials might damage the plastic or electrical contacts. Avoid exposing the terminal to the direct rays of the sun. Do not put anything into the slot of the smart card reader 6_2 Transport and storage Use the original packaging for storage or returning the unit. Disconnect all cables from the terminal during the transport. 7_Standard FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equnpment should be installed and operated with minimum distance 20cm between the radiator &you body. ISEDC WARNING This device complies with ISEDC licence--exempt RSS standard (s).Operation is subject to the following two conditions: (1) this device may not cause interference,and (2) this device mustaccept any interference,including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'ISEDC applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:
(1)
(2) lappareil ne doit pas produire de brouillage, et l'appareil doit accepter toutbrouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre lefonctionnement. Under Innovation, Science and Economic Development Canada regulations, this radio transmittermay only operate using an antenna of a type and maximum (or lesser) gain approved for thetransmitter by Innovation, Science and Economic Development Canada. To reduce potential radiointerference to other users, the antenna type and its gain should be so chosen that, theequivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successfulcommunication. Conformment la rglementation ISEDC, le prsent metteur radio peut fonctionner avec une antenne d'un type et d'un gainmaximal (ou infrieur) approuv pour l'metteur par Industry canada. Dans le but de rduire les risques de brouillage radiolectrique l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que lapuissance isotrope rayonne quivalente (p.i.r.e.) ne dpasse pas l'intensit ncessaire l'tablissement d'une communication satisfaisante. ISED RF exposure statement:
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Le rayonnement de la classe b repecte ISED fixaient un environnement non contrls. Installation et mise en uvre de ce matriel devrait avec changeur distance minimale entre 20cm tonon corps.Lanceurs ou ne peuvent pas coexister cette antenne ou capteurs avec dautres. Environment (WEEE, Batteries and packaging) This product is labeled in accordance with European Directives 2012/19/EU concerning Waste Electrical and Electronic Equipment (WEEE) and 2013/56/EU concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries. BATTERIES If your product contains batteries, they must be disposed of at appropriate collection points. THE PRODUCT The crossed-out waste bin stuckon the product or its accessories means that the product belongs to the family of electrical and electronic equipment, and waste batteries must not be thrown away but collected separately and recycles. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. Packaging waste must also be collected separately to assure a proper disposal and recycling. In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health. This Document is Copyright 2022 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to INGENICO for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user. INGENICO is not responsible for any use of this device, which would be non-consistent with the present document. All trademarks used in this document remain the property of their rightful owners. www.ingenico.com 28-32, Boulevard de Grenelle, 75015 PARIS FRANCE/ (T)+33(0)1 58 01 80 00 / (F)+33(0)1 58 01 91 35 Ingenico-SA au capital de 47 656 332 / 317 218 758 RCSNanterre