TAPN402 User manual Register your product and get support at www.philips.com/support Contents 1 Important safety instructions 2 2 Hearing Safety General information 2 2 Your Bluetooth in-ear headphones What's in the box Other devices Overview of your Bluetooth wireless headset 3 Get started Charge the battery Pair the headphones with your mobile phone 4 Use your headphones Connect the headphones to a Bluetooth device Manage your calls and music 5 Technical data 6 Notice Declaration of conformity Disposal of your old product and battery Compliance with EMF Environmental information Notice of compliance 3 3 3 3 5 5 5 6 6 6 8 9 9 9 10 10 10 7 Frequently asked questions 11 General information To avoid damage or malfunction:
Caution Do not expose headphones to excessive heat Do not drop your headphones. Headphones shall not be exposed to dripping or splashing. Do not allow your headphones to be submerged in water. Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives. If cleaning is required use a soft doth, if necessary dampened with a minimum amount of water or diluted mild soap, to clean the product. The integrated battery shall not be exposed to excessive heat such as sunshine, re or the like. Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. About operating and storage temperatures and humidity Operate or store in a place where temperature is between -15C (5F) and 55C (131 F) (up to 90%
relative humidity. Battery life may be shorter in high or low temperature conditions. 1 Important safety instructions Hearing Safety Danger To avoid hearing damage, limit the time you use headphones at high volume and set the volume to a safe level. The louder the volume, the shorter the safe listening time is. Be sure to observe the following guide-
lines when using your headset. Listen at reasonable volumes for reasonable periods of time. Be careful not to adjust the volume continuously upwards as your hearing adapts. Do not turn up the volume so high that you can't hear what's around you. You should use caution or tempo-
rarily discontinue use in potentially hazardous situations. Excessive sound pressure from earphones and headphones can cause hearing loss. Using headphones with both ears covered while driving is not recom-
mended and may be illegal in some areas while driving. For your safety, avoid distractions from music or phone calls while in trac or other potentially dangerous environments. Audio cable with USB plug Quick start guide Other devices A mobile phone or device (e.g. note-
book, PDA, Bluetooth adapters, MP3 players etc) which supports Bluetooth and is compatible to the headset (see
'Technical data' on page 10). 2 Your Bluetooth in-ear headphones Congratulations on your purchase, and welcome to Philips! To fully benet from the support that Philips oers, register your product at www.philips.com/welcome. With this Philips in-ear headphones, you can:
enjoy convenient wireless handsfree calls;
enjoy and control wireless music;
switch between calls and music. What's in the box Philips Bluetooth in-ear headphones Philips TAPN402 Replaceable rubber ear caps x 2 pairs USB charging cable (for charging only) Overview of your Bluetooth wireless headset Microphone Multi-function buttons LED indicator (headset) Micro USB charging slot LED indicator (charging case) Pair the headphones with your mobile phone Before you use the headphones with your mobile phone for the rst time, pair it with a mobile phone. A successful pairing establishes a unique encrypted link between the headphones and mobile phone. The headphones store the last 8 devices in the memory. If you try to pair more than 8 devices, the earliest paired device is replaced by the new one. Make sure that the headphones are fully charged and turned o. Press and hold for 6 seconds until the blue and white LED ashes alternately. 3 Get started Charge the battery Note Before you use your headset for the rst time, place the headsets in the charging case and charge the battery for 3 hours for optimum battery capacity and lifetime. Use only the original USB charging cable to avoid any damage. Finish your call before charging the headset, as connecting the headset for charging will power the headset o. Charging case Connect the supplied USB charging cable to:
The micro USB charging slot on the headphones and;
The charger/USB port of a computer. LED turns white during charging and turns o when the headphones in fully charged. Tip Normally, a full charge takes 2 hours. Philips TAPN402 4 Use your headset Manage your calls and music Connect the headset to your Bluetooth device Turn on your mobile phone/
Bluetooth device. Press and hold the on/o button to turn the headphones on. The blue LED ashes. The headphones are recon-
nected to the last connected mobile phone/ Bluetooth device automatically. If the last one is not available, the headphones try to reconnect to the second last connected device. Tip If you turn on the mobile phone/Bluetooth device or activate the Bluetooth feature after turning on the headphones, you have to reconnect the headphones and mobile phone/Bluetooth device manually. Note If the headphones fail to connect to any Bluetooth device within range in 5 minutes, it will switch o automatically to save the battery life. On/o Task Turn the head-
phones on. Turn the head-
phones o. Button On/o, music/call control On/o, music/call control Operation Press and hold for 3 seconds. Press and hold for 5 seconds. The white LED is on and fades out. Music control Task Play or pause music. Adjust volume. Next track. Previous track. Call control Task Pick up/
hang up a call. Button On/o, music/
call control Switch caller during a call. On/o, music/-
call control Operation Press once. Button On/o, music/call control Press once. Long press. Long press. Operation Press once. 1 beep. Press twice. 1 beep. Other headphones indicator status The blue LED
ashes for every 8 seconds. Headphones status Indicator The headphones are connected to a Bluetooth device, while the headphones in standby mode or while you are listening to music. The headphones are ready for pairing. The headphones are on but not connected to a Bluetooth device. The LED ashes blue and white alternately. The blue LED
ashes quickly If no connection can be made, the headphones will turn itself o within 5 minutes. The white LED
ashes 3 times for every 150 seconds until it is out of power Low battery level. Battery is fully charged. White LED is o. 5 Technical data Headset Music time: 7 hours Talk time: 7 hours Standby time: 160 hours Charging time: 2 hours Rechargeable lithium polymer battery (120 mAh) Bluetooth version: 5.0 Compatible Bluetooth proles:
HSP (Hands-Free Prole-HFP) A2DP (Advanced Audio Distri-
bution Prole) AVRCP (Audio Video Remote Control Prole) Supported audio codec: SBC Frequency range: 2.402-2.480 GHz Transmitter power: < 20 dBm Operating range: Up to 10 meters (33 feet) Digital echo & noise reduction Auto power o Note Specications are subject to change without notice. Remove the integrated battery If there is no collection/recycling system for electronic products in your country, you can protect the environment by removing and recycling the battery before disposing the headphones. Make sure the headset is discon-
nected from the charging case before removing the battery. 6 Notice Declaration of conformity Hereby, MMD Hong Kong Holding Limited declares that this product is in compli-
ance with the essential requirements and other relevant provisions of Directive 2014/53/EU. You can nd the Declaration of Conformity on www.p4c.philips.com. Disposal of your old product and battery Your product is designed and manufac-
tured with high quality materials and components, which can be recycled and reused. This symbol on a product means that the product is covered by European Directive 2012/19/EU. This symbol means that the product contains a built-in rechargeable battery covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. We strongly advise you to take your product to an ocial collection point or a Philips service centre to have a professional remove the rechargeable battery. Inform yourself about the local separate collection system for electrical and electronic products and rechargeable batteries. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environ-
ment and human health. Compliance with EMF This product complies with all applica-
ble standards and regulations regarding exposure to electromagnetic elds. Environmental information All unnecessary packaging has been omitted. We have tried to make the packaging easy to separate into three materials: cardboard (box), polystyrene foam (buer) and polyethylene (bags, protective foam sheet.) Your system consists of materials which can be recycled and reused if disassem-
bled by a specialized company. Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries and old equipment. Notice of compliance The device complies with the FCC rules, Part 15. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. FCC rules This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protec-
tion against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Relocate the receiving antenna. Increase the separation between equipment and receiver Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Canada:
This device complies with Industry Canada licence-exempt RSS stan-
dard(s). Operation is subject to the following Two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interfer-
ence received, including interference that may cause undesired operation. CAN ICES-3(B)/NMB-3(B) IC Radiation Exposure Statement:
This equipment complies with Canada radiation exposure limits set forth for uncontrolled environments. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter Caution: The user is cautioned that changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 7 Frequently asked questions My Bluetooth headset does not turn on. The battery level is low. Charge the headset. I cannot pair my Bluetooth headset with my Bluetooth device. The Bluetooth is disabled. Enable the Bluetooth feature on your Bluetooth device and turn on the Bluetooth device before you turn on the headset. Pairing does not work. Put both earpieces into charging case. Make sure you have disabled the Bluetooth function of any previously connected Bluetooth devices. On your Bluetooth device, delete Philips SHB2505 from the Bluetooth list. Pair your headset (see Pair the headset with your Bluetooth device at the rst time on page 6). How to reset pairing. Take both headsets out of the charging case. Press twice on both headsets Multi-function buttons until the LED indicator turns white, wait for about 10 seconds. You will hear Connected, Left Channel, Right Channel, as pairing successful. The Bluetooth device cannot nd the headset. The headset may be connected to a previously paired device. Turn o the connected device or move it out of range. Pairing may have been reset or the headset has been previously paired with another device. Pair the headset with the Bluetoot device again as described in the user manual. (see Pair the headset with your Bluetooth device at the st time on page 6). My Bluetooth headset is connected to a Bluetooth stereo enabled mobile phone, but music only plays on the mobile phone speaker. Refer to the user manual of your mobile phone. Select to listen to music through the headset. The audio quality is poor and crackling noise can be heard. The Bluetooth device is out of range. Reduce the distance between your headset and Bluetooth device, or remove obstacles between them. Charge your headset. The audio quality is poor when streaming from the mobile phone is very slow, or audio streaming does not work at all. Make sure your mobile phone not only supports (mono) HSP/HFP but alos supports A2DP and is BT4.0x (or higher) compatible (see Technical data on page 10). I hear but cannot control music on my Bluetooth device (e.g. play/pause/skip forward/backward). Make sure the Bluetooth audio source supports AVRCP (see Technical data on page 10). The volume level of the headset is toot low. Some Bluetooth devices cannot link the volume level with the headset through volume sync. In this case, you have to adjust the volume on your Bluetooth device independently to achieve an appropriate volume level. I cannot connect the headset to another device, what do I do?
make sure the Bluetooth function of the previous paired device is turned o. Repeat the pairing procedure on your second device (see Pair the headset with your Bluetooth device at the
rst time on page 6). I hear sound from only one earpiece. If you are in a call, it is normal that sound comes from the right and left earpiece. If you are listening to music but sound only comes from one earpiece:
The other earpiece may be out of battery. For optimal performance, charge both earpiece fully. The right and left earpieces are disconnected from each other, Turn o both earpiece rst. Then put both earpieces back to charging case for 5 seconds and take them out. This will turn the earpieces on and connect the two earpieces. Reconnect the headset to your Bluetooth device. The headset is connected to more than one Bluetooth device. Switch o the Bluetooth function of all connected devices. Turn o both earpieces. Put both earpieces back to charging case for 5 seconds and take them out. Reconnect the headset to your Bluetooth device. Note that the headset is desighed for connecting to only one Blue tooth device ath a time. When you reconnect the headset to your Bluetooth device, make sure the Bluetooth function of any other Previously paired/connected devices are o. If the above solutions do not help, factory reset the headset (see Factory reset the headset on page 9). For further support, visit www.philips.com/support. Este equipamento no tem direito proteo contra interferncia prejudicial e no pode causar interferncia em sistemas devidamente autorizados. Este produto est homologado pela ANATEL, de acordo com os procedimentos regulamentados pela Resoluo 242/2000, e atende aos requisitos tcnicas aplicados. Para maiores informaes, consulte a site da ANATEL: www.anatel.gov.br Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of MMD Hong Kong Holding Limited or one of its aliates, and MMD Hong Kong Holding Limited is the warrantor in relation to this product. UM_TAPN402_00_EN_V0.1