APPLICANT: MOTOROLA MOBILITY LLC Temporary Confidentiality Requested FCC ID: IHDT56UA1 Exhibit 8: Draft Users Manual -- 47 CFR 2.1033(b)(3) and RSP100, Section 5. The attached Users Manual is the final production-intended version of the generic Motorola International English User Manual. This guide will be adapted to carrier-specific versionsi, but the key information herein will be retained. Translations into other languages will also be done to support the needs of other markets. Minor revisions may be made to these manuals, prior to and subsequent to, placing this product onto the market. Selected portions of the User Guide can be found as indicated below:
8.1 Safety and Regulatory Section:
8.2 Specific Absorption Rate (SAR) Data:
8.3 Guidance for use with Hearing Aids
(Pursuant to 47 CFR 20.19(f)(1):
8.4 Instructions to User on accessing Electronic Labeling (per KDB784748 D02):
Page 4 Page 3 Page 3, 14 Page 10 i Motorola Mobility attests that the Users Guide provided with product shipping into Canada will provide any required Industry Canada notices and/or statements in both English and French, per the requirements of RSS-Gen. Motorola Mobility LLC; 8000 W. Sunrise Blvd, Suite A; Plantation, FL 33322, USA www.motorola.com Page 8 - 1 Get to Know Your Phone Para la versin en espaol, visite verizonwireless.com/support About Your Phone Headset Jack Front Camera Back Camera 11:35 Power/Lock Button Press: Screen On/Off Hold: Phone On/Off Volume Buttons Camera Flash Google Email Droid Zap Play Store About Your Phone Nano SIM and MicroSD Card Tray Camera Flash Earpiece Speakers Setting Up Your Phone Setting Up Your Phone Your phone comes with the SIM card pre-installed. Optional: Insert a microSD Card 1. With the phone facing down, insert the tool that comes with your phone into the small hole on the card tray and pop out the tray. 3. Carefully insert the tray back into the phone. NFC Touchpoint 2. Insert the microSD card into the tray with the gold contacts facing down. Charge Your Phone Before turning on your phone, charge it fully. 1. Insert the small end of the USB cable into the USB/Charger Port. 2. Insert the other end into the power adapter, and plug the power adapter into an electrical outlet. XT1585 Note: Devices and software are constantly evolvingthe screen images and icons you see here are for reference only. Caution: Before using your phone, please read the safety, regulatory, and legal information provided with your product. Warning: Please use only an approved charging accessory to charge your phone. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your phone and void the warranty. USB/Charger Port Microphone Note: The microSD card is sold separately. Using Your Phone Using Your PhoneTurning Your Phone On/Off To turn ON, press and hold the Power/Lock button until the screen turns on. To turn OFF, press and hold the Power/Lock button and then tap Power off. Locking/Unlocking Your Phone To turn on your screen, press the Power/Lock button. Then drag the lock icon up to unlock it. Home Screen 11:35 Swipe down with one finger for notifications, or with two fingers for profiles and settings. Swipe right to make a call. Drag up to unlock your screen. Swipe left to open the camera. Google Email Droid Zap Play Store To turn off your screen and prevent accidental keypresses, press the Power/Lock button. Your phone will also lock automatically if you don't use itfor a while. Search by typing, or tap for a voice search. Touch and hold an empty spot to add widgets, change wallpaper, or adjust settings. Tap Apps to see all your apps. Back Home Overview 2015.07.01 FCC DRAFT Using Your Phone Volume and Notifications Press the side volume buttons up or down to select a ringer volume from high to vibrate Tap an option under the volume slider to select which notifications and alarms you want to receive:
All, Priority, or None. None Priority All Tap an option to set the notifications and alarms you want to hear. Set volume by dragging the slider or pressing the side volume buttons. Tap to switch between vibrate and ring. Advanced Calling You can make High-Definition Voice and Video Calls, and surf the web while you talk on the phone,when you add Advanced Calling to your line. Visit verizonwireless.com/AdvancedCalling to learn how. Copying Content from Your Old Phone For help transferring contacts, photos, and other content from your old phone, visit verizonwireless.com/cloud. This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 1.5 cm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. 2015 Verizon Wireless. All Rights Reserved. Managing Your Account Managing Your AccountMy Verizon Mobile App Manage your account, track your usage, edit account information, pay your bill, and more. International Travel For features and rates when traveling outside the US, visit verizonwireless.com/international. Customer Service Call (800) 922-0204. Follow us @VZWSupport. Learning More Learning MoreThe Help app gives you tips, videos, and other information on how to use your phone, including:
Making Calls Voice Mail Sending Texts Getting Apps Taking Photos Accessibility Settings From your computer, visit verizonwireless.com/support. User Guide Download a User Guide from verizonwireless.com/support, or call
(800)734-5870 to order a copy. Customer Information Additional Information Your Wireless Device and Third Party Services Verizon Wireless is the mobile carrier associated with this wireless device, but many services and features offered through this wireless device are provided by or in conjunction with third parties. Verizon Wireless is not responsible for your use of this wireless device or any nonVerizon Wireless applications, services and products, including any personal information you choose to use, submit or share with others. Specific third-party terms and conditions, terms of use, and privacy policies shall apply. Please review carefully all applicable terms and conditions and policies prior to using this wireless device and any associated application, product or service. Hearing Aid Compatibility Information This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. For Your Safety For Your SafetyBefore assembling, charging or using your mobile device for the first time, please read the important product safety and legal information provided with your product. Warning: Dont try to remove or replace the battery yourselfdoing so may damage the battery and could cause burning and injury. If your phone becomes unresponsive, try a rebootpress and hold the Power button until the screen goes dark and your phone restarts. Specific Absorption Rate (FCC & IC) SAR (FCC & IC)YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves
(radio frequency electromagnetic fields) adopted by the Federal Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the FCC and IC guidelines for your device model are listed below:
During use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value. If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body. Additional information can be found at www.motorola.com/rfhealth. Usage This phone supports apps and services that may use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details. Certain apps and features may not be available in all countries. Copyright & Trademarks Motorola Mobility LLC 222 W. Merchandise Mart Plaza 16th Floor Chicago, IL 60654 www.motorola.com Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Note: The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license. All other product or service names are the property of their respective owners. 2015 Motorola Mobility LLC. All rights reserved. Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Manual Number: 68017999001-A 2015.07.01 FCC DRAFT Product Safety &
Warranty Information XT1585 2015.06.01 FCC DRAFT 2015.06.01 FCC DRAFT Safety, Regulatory, & Legal Battery Use & Safety Battery Use & SafetyWarning: For your safety, the battery in your mobile device should only be removed by a Motorola approved service center or independent qualified professional. (See your warranty for restrictions.) Dont try to remove or replace the battery yourself. Attempting to remove or replace the battery may damage the battery and may cause burning and injury. Dont try to take apart or fix your mobile device. Attempting to take apart or fix your device may damage the battery and may cause burning and injury. Dont crush, bend, or expose your mobile device to heat or liquid. This may damage the battery and may cause burning and injury. Battery Charging Battery ChargingCharge your Motorola mobile device using a compatible Motorola charger, another brand class 2 Limited Power Source USB charger that complies with USB 1.1 or 2.0 and complies with EN301489-34, EN60950-1 or equivalent, or a high-power USB port on a PC. Chargers that do not comply with these standards may be unsafe, and may cause slow charging, product damage, or reduced device performance. Your mobile device will not charge if the temperature is too high or low. Only use Motorola-approved batteries, which contain safety circuitry and are designed to give the best performance in your Motorola mobile device. Driving Precautions Driving Precautions Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. Seizures, Blackouts, Eyestrain, &
Discomfort Prolonged use of any device may cause discomfort in hands, fingers, arms, neck, and other parts of your body, and may cause eyestrain and headaches. It is good practice to use your device in a safe area with comfortable ambient lighting, and take frequent breaks if you feel discomfort. Seek medical advice if symptoms persist. In rare cases, flashing patterns or lights, for example in video games or movies, may cause seizures or blackouts. If you suffer any seizures or blackouts, or have a history of seizures, stop using your device and seek medical advice. Seizures & Blackouts & Eyestrain en Safety, Regulatory, & Legal 1 2015.06.01 FCC DRAFT Caution about High Volume Usage High VolumeWarning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume. Avoid turning up the volume to block out noisy surroundings. Turn the volume down if you cant hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. Children ChildrenKeep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example, a choking hazard may exist for small, detachable parts. Supervise access. If a child does use your mobile device and accessories, monitor their access to help prevent loss of data or unexpected charges for data or application purchases. Glass Parts Glass PartsSome parts of your mobile device may be made of glass. If the glass breaks, dont attempt to service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service center. Allergens AllergensMotorola Mobility avoids using known allergens in our products. From time to time, trace amounts of an allergen may be added during manufacture of a mobile device or device component that could cause discomfort for some individuals. This approach is common for many types of products. We recommend that you monitor any products that may be in prolonged contact with your skin, and remove them if you experience skin irritation. Use & Care Use & CareTo care for your Motorola mobile device, please observe the following:
Liquids: Dont expose your mobile device to water, rain, extreme humidity, Drying: Dont try to dry your mobile device using a microwave oven, sweat, or other liquids. conventional oven, or dryer. Extreme heat or cold: Dont store or use your mobile device in temperatures below -10C (14F) or above 60C (140F). Dont recharge your mobile device in temperatures below 0C (32F) or above 45C
(113F). Dust and dirt: Dont expose your mobile device to dust, dirt, sand, food, or similar materials. 2 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT Cleaning: To clean your mobile device, use only a dry soft cloth. Dont use alcohol or other cleaning solutions. Shock and vibration: Dont drop your mobile device or expose it to strong vibration. Protection: To help protect your mobile device, always make sure that any available connectors, compartments and removable covers are closed and secure, and avoid carrying it with hard objects such as keys or coins. Operational Warnings Operational Warnings Obey all posted signs when using mobile devices in public areas. Potentially Explosive Areas Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. Turn off your mobile device before entering such an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol Key Your charger, mobile device, device display, users guide, or packaging may contain symbols, defined as follows:
Symbol 032374o 032375o Definition Important safety information follows. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Dont dispose of your battery or mobile device with your household waste. See Disposal &
Recycling for more information. For indoor use only. Listening at high volume to music or voice through a headset or headphone may damage your hearing. Only use your charger indoors. en Safety, Regulatory, & Legal 3 2015.06.01 FCC DRAFT Radio Frequency (RF) Energy RF EnergyExposure to RF Energy & Device Operation Your mobile device contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure. For optimal device performance, and to stay within the RF exposure guidelines:
Hold your mobile device normally at your ear when talking on it. When using the mobile device next to your body (other than in your hand or against your head), maintain a distance of 1.5 cm (3/4 inch) from your body to be consistent with how the mobile device is tested for compliance with RF exposure requirements. If you use your mobile device with a non-Motorola accessory case or holder, make sure the accessory maintains the required separation distance and has no metallic parts. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Medical Devices If you use an implantable pacemaker or defibrillator, or other medical device, consult your healthcare provider and the device manufacturers directions before using this mobile device. Persons with a pacemaker or defibrillator should observe the following precautions:
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the pacemaker or defibrillator when the mobile device is turned ON. Use the ear opposite the pacemaker or defibrillator to minimize the Turn OFF the mobile device immediately if you have any reason to suspect potential for interference. that interference is taking place. Regulatory Information Regulatory Information Your Motorola mobile device is designed to comply with national regulatory requirements and international standards. For full compliance statements and details, please refer to the regulatory information in your product guides. Electronic Label Your mobile device may use an electronic label that provides some regulatory information about the device. To see the electronic label, tap Apps > Settings
> About phone > Regulatory information. Regulatory Information 4 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT European Union Directives Conformance Statement The following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks:
EU Conformance 0168 0168 Hereby, Motorola declares that this product is in compliance with:
The essential requirements and other relevant provisions of Directive 1999/5/EC All other relevant EU Directives For products that support Wi-Fi 802.11a/ac (as defined in your product information): Outside the United States, this device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a/ac) Wi-Fi frequency band. The following gives an example of a typical Type name:
0168 Type Name You can view your products Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter the Type name from your products label in the Search bar on the website. Regulatory authorities within the EU may obtain compliance information by writing to: Product Safety and Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UNITED KINGDOM. FCC Notice to Users FCC NoticeThe following statement applies to all products that bear the FCC logo and/or FCC ID on the product label. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in en Safety, Regulatory, & Legal 5 2015.06.01 FCC DRAFT accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Industry Canada Notice Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the users authority to operate the equipment. See 47 CFR Sec. 15.21. Industry Canada Notice to Users This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-Gen, Section 8.4. This device complies with ICES-003 requirements for Class B ITE
(Information Technology Equipment). CAN ICES-3 (B)/NMB-3(B) For products that support Wi-Fi 802.11a/ac (as defined in your product information): Do not use your device outdoors while connected to an 802.11a/ac Wi-Fi network, or when using Mobile Hotspot or Wi-Fi Direct features in the 5 GHz band. Industry Canada prohibits outdoor use of Wi-Fi devices between 5.15 and 5.25 GHz, as this may cause interference with the Mobile Satellite Service (MSS). Software Notices Software NoticesWarning against unlocking the bootloader or altering a product's operating system software: Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting therefrom will be covered by warranty. Important FCC information: You must not make or enable any changes to the product that will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), 6 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate a transmitting product without a valid grant. Location Services LocationMotorola mobile devices can provide information about their approximate location to applications, using sources including GPS, AGPS, and Wi-Fi. GPS
(Global Positioning System) uses government-operated satellites that are subject to changes implemented in accordance with Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device. AGPS (Assisted Global Positioning System) uses your wireless service providers network to improve GPS performance. Airtime, data fees, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks. Mobile devices transmit location-based information when connected to a wireless network or when using other location technologies like GPS. If you use applications that require location-based information such as driving directions, your mobile device will provide location information to them. These applications may share location information with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services. Emergency Calls When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore:
Always tell the emergency responder your location to the best of your ability; and Navigation Remain on the call for as long as the emergency responder instructs you. Navigation If your Motorola mobile device provides navigation features, note that mapping information, directions, and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs. en Safety, Regulatory, & Legal 7 2015.06.01 FCC DRAFT Privacy & Data Security Privacy & Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
Monitor access: Keep your mobile device with you and dont leave it where others may have unmonitored access. Use your devices security and lock features, where available. Keep software up to date: If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the devices security, install it as soon as possible. Secure Personal Information: Your mobile device can store personal information in various locations, including a SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device. Note: For information on how to backup or wipe data from your mobile device, go to www.motorola.com/support Online accounts: Some mobile devices provide a Motorola online account. Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available). Applications and updates: Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your mobile devices performance and/or have access to private information including account details, call data, location details, and network resources. Wireless: For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available), use network security. These precautions will help prevent unauthorized access to your device. Location-based information: Mobile devices enabled with location-based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See Location Services for more details. Other information your device may transmit: Your mobile device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola. If you have further questions about how using your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact your service provider. 8 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT Disposal & Recycling RecyclingMobile Devices & Accessories Please dont dispose of mobile devices or electrical accessories
(such as chargers, headsets, or batteries) with your household waste. Warning: Never dispose of batteries, either separately or within a mobile device, in a fire because they may explode. Mobile devices or electrical accessories should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Or, you may return unwanted Motorola mobile devices and electrical accessories to any Motorola Approved Service Center in your region. For details on approved national recycling schemes and Motorola recycling activities, go to: www.motorola.com/recycling. This product is RoHS compliant. Packaging & Product Guides Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details. Battery Recycling RecyclingMotorola Mobility participates in the Call2Recycle program. Rechargeable batteries from Motorola products (such as lithium ion batteries) can be recycled free of charge at any of the Call2Recycle's more than 30,000 drop-off locations in the US and Canada. To learn more about the Call2Recycle program and locate a battery recycling location near you, call 1-800-822-8837 toll free or visit http://www.call2recycle.org/
Hearing Aid Compatibility in the US In the US, specific hearing aid compatibility (HAC) performance ratings can help clarify how certain wireless phones and hearing aids may perform together. HAC compliant wireless phones are capable of working with hearing aids that have a minimal immunity rating of at least 2. The immunity rating indicates how susceptible a hearing aid is to picking up interference from a digital wireless phone. It can rate the performance of the hearing aid for either microphone and/or telecoil coupling. Some hearing aids are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The US performance rating system for HAC compliant wireless phones is as follows:
The M (microphone) indicates that the product has been tested and rated for acoustic coupling. The T (telecoil) represents that the product has been tested and rated for inductive coupling. The higher the M or T rating, the less likely the hearing aid user will experience interference when the hearing aid is set to the respective microphone or telecoil mode. The highest values to date are 3 and 4 (e.g., M4 or M3/T3). Hearing Aid Compatibility en Safety, Regulatory, & Legal 9 2015.06.01 FCC DRAFT To determine if a product is rated for HAC, please look for the HAC rating or logo on the phones packaging. For a list of current HAC models, visit www.motorola.com/hacphones. Results will vary depending on the users hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the T or telecoil setting. Then, enable the Hearing Aid mode feature on your Motorola phone with the following sequence: Apps > Phone > Menu > Settings
> Calls > Hearing aids. Motorola Mobility hearing aid compatible phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer. Software Copyright Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Content Copyright The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor. Software Copyright Content Copyright 10 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT OSS Information Open Source Software Information To obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, go to developer.motorola.com (in English only). Motorola has created the developer.motorola.com website to serve as a portal for interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola device, go to Apps > Settings > About phone > Legal information
> Open source licenses. In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications. Export Law Assurances Export LawThis product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. Service & Repairs If you have questions or need assistance, were here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). How to Obtain Service or Other Information 1. Please access and review the online Customer Support section of Motorola's consumer website prior to requesting warranty service. If the Product is still not functioning properly after making use of this resource, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location. Service & Repairs 2. 3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support. If the software update doesnt fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity. 4. en Safety, Regulatory, & Legal 11 2015.06.01 FCC DRAFT 5. To obtain warranty service, as permitted by applicable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at www.motorola.com. MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY MOBILE PHONES Global WarrantyWhat does this Limited Warranty cover?
Motorola Mobility LLC, or its subsidiaries, (Motorola) warrants to the original consumer purchaser (you) that the Mobile Phone accompanying this warranty, and any in-box accessories which accompany it (the Products), will be free of substantial defects in material and workmanship for a period of 12 months from the date of original consumer purchase (Warranty Period) provided that the Products are used for normal consumer purposes. Repairs made by Motorola or its authorized agent under this Limited Warranty
(Warranty Service) are covered for the balance of the original Warranty Period, or 90 days from the date of Warranty Service, whichever is longer. This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or authorized distributor of Motorola Products which are accompanied in-box by this written Limited Warranty. This Limited Warranty is personal to you and not transferable. No retailer or other third party is authorized to make any representations on behalf of Motorola or to modify this Limited Warranty. Additional warranty coverage for those Products that contain the ShatterShield Display System: The ShatterShield display system is made up of 3 separate components; the display, embedded lens, and a consumer-replaceable protective lens. The display and embedded lens are warranted against shattering and cracking for four (4) years from the original date of consumer purchase. The consumer-replaceable protective lens is not covered by this Limited Warranty, but should always be in place to prevent scratches and other damage to the underlying components. All other limitations and exclusions contained in this Limited Warranty (see What is not covered section below), including scratches and other cosmetic damage, intentional damage or abuse, and normal wear and tear, apply to the components of the ShatterShield display system. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF 12 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. What will we do if you make a claim under this Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola will, at its discretion, either (1) repair the Product using new, used, or reconditioned replacement parts; or (2) replace the Product with a new or like new reconditioned Product that is the same or similar to the warranted Product; or
(3) refund the purchase price. Repaired or replaced products will be returned to you in their original factory configuration, plus any applicable software updates, which may affect use and/or compatibility with third party applications (for which Motorola shall have no liability). Any refunded or replaced Product shall become the property of Motorola. To obtain service under this Limited Warranty, the claim should be made in the country where the Product was intended for sale; otherwise repair services are limited to the options available in the country where the service is requested. What is not covered?
This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal aging of the Product, including parts that are expected to deteriorate over time, such as batteries, lens liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to the Products.
(c) Damage caused by the use of non-Motorola branded or approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola, including damage caused by (i) accident, abuse, misuse; (ii) operating a Product outside its permitted or intended uses as defined in the Products User Manual, Quick Start Guide, Online Tutorials, and other documentation provided to you, including use of the Products for commercial purposes; (iii) improper care and handling (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken or bent connectors, ports, or SIM/SD card slots); impact damage (e.g. dropping the Product); (iv) contact with liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances), but then only to the extent the damage was not caused by incorrectly securing the phones protective elements (e.g. failing to properly close a seal), or such protective elements are damaged or missing (e.g. a cracked back cover), or subjecting a Product to conditions beyond its stated specifications or limits (e.g. IPx7, 30 minutes in 1 meter of fresh water); or
(v) flood, fire, earthquake, tornado or other acts of God not within Motorolas reasonable control. en Safety, Regulatory, & Legal 13 2015.06.01 FCC DRAFT (e Unauthorized service. Defects or damage resulting from someone other than Motorola or a Motorola authorized service center servicing, testing, adjusting, installing, maintaining, altering, or tampering with the Products.
(f) Products that have been modified in any manner without the written permission of Motorola, including Products (i) with serial numbers or other manufacturer codes that have been removed, altered or obliterated; (ii) with mismatched or duplicated serial numbers; (iii) with broken seals or other evidence of tampering; or (iv) which have been modified to alter functionality or capability, or show evidence of attempts to modify them. WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCTS OPERATING SYSTEM SOFTWARE: ALTERING A PRODUCTS OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE IT TO BE UNSAFE AND/OR MALFUNCTION AND ANY DAMAGE THAT IS CAUSED THEREFROM WILL, UNLESS OTHERWISE STATED BY MOTOROLA, NOT BE COVERED BY THIS LIMITED WARRANTY. IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF THE PRODUCT.
(g) Defects, damages, or the failure of the Product due to any third party communication service or network you subscribe to or use with the Product.
(h) Software, either embedded in, downloaded to, or accompanied with the Products. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED 14 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THAT. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION. My Product needs service, what should I do?
1. Before attempting to diagnose or repair any Product, please backup all software, applications, and other data, including contacts, photos, music, games, which will be erased during the repair process and cannot be reinstalled by Motorola and Motorola shall have no liability therefore. 3. 2. Review the online Motorola customer support website at www.motorola.com for troubleshooting information. If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support page of www.motorola.com. en Safety, Regulatory, & Legal 15 2015.06.01 FCC DRAFT 4. 5. 6. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes outlined above, and any repair instructions provided by Motorola. If the software update does not fix the problem, you will receive instructions on how and where to ship the Product for evaluation. You must supply:
(i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; and (iv) your home and email address and telephone number. Motorola reserves the right to charge you for the cost of shipping the Product to and from the authorized service center. If the Product is not covered by this Limited Warranty (and you do not have any other statutory rights in your place of residence), Motorola will inform you of the availability, price, and other conditions applicable to such out-of-warranty repair of the Product. Arbitration and Opt-Out Arbitration and Opt-Out Any controversy or claim arising out of or relating to any Motorola product will be resolved by binding arbitration, instead of in court, unless you opt-out as explained below. The arbitration will take place in a location determined by the arbitrator as set forth in these terms (provided that such location is reasonably convenient for claimant), or a different location as may be mutually agreed upon by the parties. The arbitration will be conducted under the rules for commercial disputes set forth in the Comprehensive Arbitration Rules and Procedures of JAMS (JAMS Rules and Procedures). Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator shall be selected pursuant to the JAMS Rules and Procedures. The arbitrator will apply Illinois law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law. In the event that the claimant is able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Motorola will pay as much of the claimants filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal (other than that claims will not be arbitrated on a class or representative basis), or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, the portion that is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class or representative basis, then the entirety of this arbitration provision shall be null and void, and neither claimant nor Motorola shall be entitled to arbitrate their dispute. Upon filing a demand for arbitration, all parties to the arbitration will have the right of discovery, which discovery shall 16 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT be completed within sixty days after the demand for arbitration is made, unless further extended by mutual agreement of the parties. THE ARBITRATION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED. Your right to reject: If you do not want this Arbitration provision to apply, you may reject it by sending a written rejection notice which describes this Arbitration provision, includes your name, address, phone number, device, and device serial number, and tells Motorola that you are rejecting this Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out, Chicago, IL 60654 or arbitrat@motorola.com. A rejection notice is only effective if it is signed and Motorola receives the notice within 30 days of purchase. If you do not reject this Arbitration provision within this 30 day time period, you will not be able to reject it at a later date. If you reject this provision, it does not affect your ability to use your Motorola product. If you do not reject this Arbitration provision, it will be effective as of the date of purchase. en Safety, Regulatory, & Legal 17 2015.06.01 FCC DRAFT Copyright & Trademarks Copyright & Trademarks Motorola Mobility LLC 222 W. Merchandise Mart Plaza 16th Floor Chicago, IL 60654 www.motorola.com Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Note: The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. All other product or service names are the property of their respective owners. 2015 Motorola Mobility LLC. All rights reserved. Caution: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Motorola Model XT1585 Manual Number: 68017996001-A 18 Safety, Regulatory, & Legal en 2015.06.01 FCC DRAFT