Legal, safety, and regulatory Where is my legal, safety, and regulatory information?.In order to provide you with better access to this important information, weve made the materials accessible from the phones Settings menu and on the web. Review these materials prior to using your phone. To access the materials from a connected phone, swipe up from the home screen and tap Settings > System > Legal information
(Android 9) or Settings > About phone > Legal information
(Android 10), and select a topic. To access the materials on the web, visit www.motorola.com/device-legal. Water repellent. Your phones water-repellent design creates a barrier to help protect against moderate exposure to water, such as accidental spills, splashes, or light rain. It is not designed to be submersed in water or exposed to pressurized water or other liquids. Water-repellency may diminish over time. Not waterproof. In the event your phone is exposed to water, dry your phone and ports thoroughly with a soft, clean cloth. Dont charge your phone when its wet. Water damage is not covered by your warranty. For more information, refer to the Help on your phone. From the home screen, swipe up and tap Settings > Help. Regulatory information (e-label). Your phone may use an electronic label (e-label) that provides some regulatory information about the phone. To view the regulatory information (such as FCC ID) for this phone, on the phone, swipe up from the home screen and tap Settings > System > Legal information (Android 9) or Settings
> About phone > Legal information (Android 10), or visit www. motorola.com/device-legal. Battery safety. Before assembling, charging or using your phone for the first time, please read the important product safety and legal information provided with your product. If your phone becomes unresponsive, press and hold the Power button until the screen goes dark and your phone restarts. Your phone uses a removable battery. Only use Motorola Original batteries for safety and best performance. Warning:
Dont use tools, sharp objects, or excessive force to insert or remove the battery. This may damage the battery and could cause burning and injury. Dont try to take apart or fix your battery. This may damage the battery and could cause burning and injury. Dont crush, bend (except for normal hinge use), or expose your battery or phone to heat or liquid. This may damage the battery and could cause burning and injury. Dont put your phone in a microwave oven, conventional oven, or dryer. Battery safety. Before assembling, charging or using your phone 1 en-US for the first time, please read the important product safety and legal information provided with your product. If your phone becomes unresponsive, press and hold the Power button until the screen goes dark and your phone restarts. For your safety, the battery in your phone should only be removed by an approved service center or independent qualified professional. Warning:
Dont try to remove or replace the battery yourselfdoing so may damage the battery and could cause burning and injury. Dont crush, bend (except for normal hinge use), or expose your phone to heat or liquid. This may damage the battery and could cause burning and injury. Dont put your phone in a microwave oven, conventional oven, or dryer. Battery charging. Charge your phone using a compatible Motorola charger or a high-power USB port on a PC. You can leave your phone connected to the charger even after its fully charged. Dont worry, you cant overcharge your phone. Dont charge your phone in temperatures below 0C (32F) or above 45C (113F). Only use Motorola-approved batteries, which contain safety circuitry and are designed to give the best performance in your phone. Dont use a damaged charger or charger cable to charge your phone. Dont use tools, sharp objects, or excessive force to clean the USB port, as this may damage your phone. Always plug your charger into an electrical outlet that is easily accessible, and unplug your charger from the electrical outlet when not in use. Dont try to charge your phone when its wet. Note: Other brand class 2 Limited Power Source USB chargers that comply with USB 1.1, 2.0, 3.0, or greater, and comply with EN301489-
34, IEC/EN60950-1 or equivalent can be used. Chargers that do not comply with these standards may be unsafe, and may cause slow charging, product damage, or reduced phone performance. Distractions. Using your phone in some circumstances could distract you and may cause a dangerous situation. Be aware of your surroundings and environmental hazards when using your phone. Driving precautions. Responsible and safe driving is your primary responsibility when driving a vehicle. Always obey local laws and regulations. Seizures, blackouts, eyestrain & discomfort. Prolonged use of any phone may cause discomfort in hands, fingers, arms, neck, and other parts of your body, and may cause eyestrain and headaches. It is good practice to use your phone in a safe area with comfortable 2 en-US ambient lighting, and take frequent breaks if you feel discomfort. Seek medical advice if symptoms persist. In rare cases, flashing patterns or lights, for example in video games or movies, may cause seizures or blackouts. If you suffer any seizures or blackouts, or have a history of seizures, stop using your phone and seek medical advice. Medical devices. If you use an implantable pacemaker or defibrillator, or other medical device, consult your healthcare provider and the device manufacturers directions before using this phone. If you use a pacemaker or defibrillator, the FCC recommends that you observe the following precautions:
ALWAYS keep the phone more than 20 centimeters (8 inches) from the pacemaker or defibrillator. Use the ear furthest from the pacemaker or defibrillator to minimize the potential for interference. Turn OFF the phone immediately if you have any reason to suspect that interference is taking place. Important: Some products contain magnets. Always keep products with magnets more than 20 cm. (8 in.) from medical devices, such as pacemakers, internal cardio defibrillators or other devices that can be affected by a magnetic field. Also, keep away from credit cards, ID cards and other media that use magnetically encoded information. Children and animals. Keep your phone and its accessories away from small children and animals. These products are not toys and maybe hazardous to small children and animals. For example, a choking hazard may exist for small, detachable parts. Keep plastic bags away from babies and children to avoid danger of suffocation and choking. Supervise access. If children use your phone and accessories, monitor their access for their safety, and to help prevent loss of data or unexpected charges for data or app purchases. Glass parts. Some parts of your phone, like your screen, could be made of glass. If the glass breaks, chips, or cracks, do not touch or attempt to remove it. Stop using your phone until it can be repaired by a qualified service center. Use & care. To care for your Motorola phone, please observe the following:
Liquids. Dont expose your phone to water, rain, extreme humidity, sweat, or other liquids. Drying. In the event your phone is exposed to water, dry your phone and ports thoroughly with a soft, clean cloth. Dont put your phone in a microwave oven, conventional oven, or dryer. Extreme heat or cold. Dont store or use your phone in temperatures below -20C (-4F) or above 35C (95F) (use) 60C (140F) (storage). For charging temperatures see Battery charging page 2. Dust and dirt. Dont expose your phone to dust, dirt, sand, food, 3 en-US or similar materials. Cleaning. To clean your phone, use only a dry soft cloth. Dont use chemicals or compressed air. Shock and vibration. Dont drop your phone or expose it to strong vibration. Protection. To help protect your phone, always make sure that any available connectors, compartments and removable covers are closed and secure, and avoid carrying it with hard objects such as keys or coins. LED light safety. Some products use an LED light source (such as a camera flash, flashlight, or projector), which is safe when used as intended. Avoid staring directly at the LED light source, which may cause discomfort or temporarily impair vision. Class 1 Laser. This phone contains a Class 1 laser focusing system, which is safe under reasonably foreseeable conditions of use in accordance with international standards. Do not attempt to modify or disassemble. Operational warnings. Obey all posted signs when using phones in public areas. Potentially explosive areas: Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. Turn off your phone before entering such an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol key: Your charger, phone, battery (if user-removable), phone display, users guide, or packaging may contain symbols, defined as follows:
032374o Important safety information follows. The package and paper products that came with your phone can be recycled. Dont dispose of your battery or phone with your household waste. See Disposal &
recycling for more information. 4 en-US 032376o Dont dispose of your battery or phone in a fire. For indoor use only. Listening at high volume to music or voice through a headset or headphone may damage your hearing. Warning about high volume usage. To prevent possible hearing damage, do not listen at high volume levels for long periods. Disposal & recycling. Help do your part! Please dont dispose of phones or electrical accessories (such as chargers, headsets, or batteries) with your household waste. Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. For details on approved national recycling schemes and Motorola recycling activities, go to: www.motorola.com/
recycling. Usage. This phone supports apps and services that could use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details. Certain apps and features may not be available in all countries. Arbitration & opt-out. Except where prohibited by law, any controversy or claim arising out of or relating to any Motorola product will be resolved by binding arbitration, instead of in court, unless you opt-out. To opt-out, send a written rejection notice within 30 days of purchase that includes your name, address, phone number, phone, and phone serial number, and tells Motorola that you are rejecting this Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out, Chicago, IL 60654 or arbitrat@motorola.com. To locate your phones serial (IMEI) number, swipe up from the home scrreen and tap Settings > System > About phone (Android 9) or Settings >
About phone (Android 10). For more information on this arbitration provision, on your phone, swipe up > Settings > System > Legal information > Arbitration and opt-out (Android 9) or Settings
> About phone > Legal information > Arbitration and opt-out
(Android 10), or visit www.motorola.com/device-legal. Legal disclaimers. Certain features, services and applications are network dependent and might not be available in all areas; additional terms, conditions and/or charges might apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to 5 en-US be accurate at the time of printing. Motorola reserves the right to correct, change or modify any information or specifications without notice or obligation. Anatel: model XT2067-2 XXXXXXXXXXXXX This product is approved by ANATEL in accordance with the regulated procedures for assessing the conformity of telecommunications products, and meets the applied technical requirements, including the exposure limits of the Specific Absorption Rate for radio frequency, electric, magnetic and electromagnetic fields. This equipment is not entitled to the protection from harmful interference and may not cause interference with duly authorized systems. www.anatel.gov.br For more information about your phones SAR (Specific Absorption Rate), visit www.motorola.com/sar. Click on the Brazilian flag, then choose your phone from the list. This product contains lithium ion batteries approved by ANATEL. In accordance with ANATEL rules, the respective approval seal will be applied in the manual for products where the battery is not accessible by the final user. Operating mode Frequency Maximum nominal transmit power (conducted) dBm range MHz/
Band 2/3/5/8 1/2/4/5/8 1/2/3/4/5/7/8/199/
28/66 87.5-108 GSM UMTS LTE FM Galileo/GLONASS
/GPS 1559-1610 6 en-US Operating mode Frequency range MHz/
Band Maximum EIRP power Unit(dBm) Bluetooth 2400-2483.5 WLAN 2.4G 2400-2483.5 WLAN 5G band1 5150-5250 WLAN 5G band2 5250-5350 WLAN 5G band3 5470-5725 WLAN 5G band4 5725-5850 European conformance (CE). The following information is applicable to phones that carry a CE mark. Contact point: Regulatory Compliance, Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UK. Hereby, Motorola Mobility LLC declares that the radio equipment with this declaration and bearing the CE mark is in compliance with Directive 2014/53/EU. The full DoC can be found at www.motorola.com/red. Use the search feature to find your phones model or type. Your phones model and type may be under the battery, under the rear cover, or on the exterior of the phone. Restrictions of use. This phone should only be used indoor within the EU/EEA/UK when operating in the 5150 to5350 MHz (Wi-Fi) frequency band. MOTOROLA MOBILITY LLC GLOBAL LIMITED WARRANTY MOBILE PHONES Motorola Mobility LLC, or its subsidiaries, (Motorola) warrants to the original consumer purchaser (you) that the Mobile Phone or Moto Mod accompanying this warranty, and any in-box accessories which accompany it (the Products), will be free of substantial defects in material and workmanship for the period noted in the Addendum (see end of section), beginning from the date of original consumer purchase (Warranty Period) provided that the Products are used for normal consumer purpose. Note for Moto Mods owners: This warranty covers only the Moto Insta-Share Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell Wireless Charging, Moto TurboPower Pack, Moto 360 Camera, and Moto Smart Speaker with Amazon Alexa, and Polaroid Insta-Share Printer, Moto Gamepad, Moto Stereo Speaker, Moto 7 en-US Power Pack & TV Digital, Moto Style Shell, and Moto 5G Moto Mods. Third-party Moto Mods are not covered by this warranty, but may be covered by a separate warranty that accompanies them. Repairs made by Motorola or its authorized agent under this Limited Warranty (Warranty Service) are covered for the balance of the original Warranty Period, or for the period noted in the Addendum, whichever is longer. This Limited Warranty covers only a purchase of new Products from Motorola or an authorized reseller or authorized distributor of Motorola Products which are accompanied in-box by this written Limited Warranty. This Limited Warranty is personal to you and not transferable. No retailer or other third party is authorized to make any representations on behalf of Motorola or to modify this Limited Warranty. Additional warranty coverage for those Products that contain the ShatterShield Display (not all products contain the ShatterShield display, see printed manual for details). The ShatterShield display consists of the internal display panel and embedded lens, which are warranted against shattering and cracking for four (4) years from the original date of consumer purchase. Certain phones may include a protective lens, screen protectors, or other similar external layers, which are not covered by this additional warranty. All other limitations and exclusions contained in this Limited Warranty (see What is not covered section), including scratches and other cosmetic damage, intentional damage or abuse, and normal wear and tear, apply to the components of the ShatterShield display. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY. FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. What will we do if you make a claim under this Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola, or its Authorized Service Provider will, at their discretion, either (1) repair the Product using new, used, or reconditioned replacement parts;
or (2) replace the Product with a new or like new reconditioned Product that is the same or similar to the warranted Product; or
(3) refund the purchase price. Repaired or replaced products will be returned to you in their original factory configuration, plus any applicable software updates, which may affect use and/or compatibility with third party applications (for which Motorola shall have no liability). Any refunded or replaced Product shall become the property of Motorola. To obtain service under this Limited Warranty, 8 en-US the claim should be made in the country where the Product was intended for sale; otherwise repair services are limited to the options available in the country where the service is requested. What is not covered?
This Limited Warranty does not cover the following unless they occurred because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal aging of the Product, including parts that are expected to deteriorate over time, such as batteries, lens liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to the Products.
(c) Damage caused by the use of non-Motorola branded or approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola, including damage caused by (i) accident, abuse, misuse; (ii) operating a Product outside its permitted or intended uses as defined in the Products User Manual, Quick Start Guide, Online Tutorials, and other documentation provided to you, including use of the Products for commercial purposes; (iii) improper care and handling (e.g. subjecting the Product to temperatures above the temperature for which the Product is approved), abuse or neglect (e.g. broken or bent connectors, ports, or SIM/SD card slots); impact damage (e.g. dropping the Product); (iv) contact with liquids, water, rain, extreme humidity, unusually heavy perspiration, vapor or other moisture; sand, food, dirt or other similar substances (except for Products sold as resistant to such substances), but then only to the extent the damage was not caused by incorrectly securing the phones protective elements
(e.g. failing to properly close a seal), or such protective elements are damaged or missing (e.g. a cracked back cover), or subjecting a Product to conditions beyond its stated specifications or limits
(e.g. IPx7, 30 minutes in 1 meter of fresh water); or (v) flood, fire, earthquake, tornado or other acts of God not within Motorolas reasonable control.
(e) Unauthorized service. Defects or damage resulting from someone other than Motorola or a Motorola authorized service center servicing, testing, adjusting, installing, maintaining, altering, or tampering with the Products.
(f) Products that have been modified in any manner without the written permission of Motorola, including Products (i) with serial numbers or other manufacturer codes that have been removed, altered or obliterated; (ii) with mismatched or duplicated serial numbers; (iii) with broken seals or other evidence of tampering; or
(iv) which have been modified to alter functionality or capability, or show evidence of attempts to modify them. WARNING AGAINST UNLOCKING THE BOOTLOADER OR 9 en-US ALTERING A PRODUCTS OPERATING SYSTEM SOFTWARE:
ALTERING A PRODUCTS OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A PHONE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS FOR YOUR SPECIFIC PHONE MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE IT TO BE UNSAFE AND/OR MALFUNCTION AND ANY DAMAGE THAT IS CAUSED THEREFROM WILL, UNLESS OTHERWISE STATED BY MOTOROLA, NOT BE COVERED BY THIS LIMITED WARRANTY. IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT CEASES TO COMPLY WITH THE GOVERNMENT AUTHORIZATIONS THAT APPROVED ITS RELEASE. THEREFORE, YOU MUST NOT MAKE CHANGES TO THE PRODUCT AFFECTING ITS EMISSION, MODULATION, TRANSMISSION CHARACTERISTICS, INCLUDING POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED METHOD OF USE OF THE PRODUCT.
(g) Defects, damages, or the failure of the Product due to any third party communication service or network you subscribe to or use with the Product.
(h) Software, either embedded in, downloaded to, or accompanied with the Products. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE 10 en-US PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU ACKNOWLEDGE THAT YOU UNDERSTAND THE ABOVE DISCLAIMERS OF LIABILITY. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION. My Product needs service, what should I do?
Locate your valid proof of purchase, showing the date of purchase, you will need it to obtain warranty coverage. 1. Before attempting to diagnose or repair any Product, please backup all software, applications, and other data, including contacts, photos, music, games, which will be erased during the repair process and cannot be reinstalled by Motorola and Motorola shall have no liability therefore. 2. Review the online Motorola customer support website at www. motorola.com for troubleshooting information. If the Product is still not functioning properly after you have 3. 11 en-US followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support page of www.motorola.com. 4. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes outlined above, and any repair instructions provided by Motorola. 5. If the software update does not fix the problem, you will receive instructions on how and where to ship the Product for evaluation. You must supply: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; and (iv) your home and email address and telephone number. Motorola reserves the right to charge you for the cost of shipping the Product to and from the authorized service center. 6. If the Product is not covered by this Limited Warranty (and you do not have any other statutory rights in your place of residence), Motorola will inform you of the availability, price, and other conditions applicable to such out-of-warranty repair of the Product. Addendum: Warranty periods by country Country/Region Warranty Period (Months) Phone & Moto Mod/Charger/
Earphone/Non-Removable Battery/Removable Battery Country X / X / X / X / X Guarantee policy (Mexico only) This Guarantee Policy represents the only guarantee that applies to personal communication Products and Accessories of the Motorola Trademark that are purchased in Mexico. Items covered by this Guarantee It protects the manufacturing defects and hidden defects of the Products and Accessories (such as batteries, antennas, chargers, wired headphones and wireless phones) of the Motorola trademark, described in the space that for such purpose is established on the back of this Guarantee Policy, which covers all of the parts, components, accessories and labor of Motorola Products, as well as the transportation costs that derive from fulfilling this policy, within 12 en-US its service network. The Motorola Products that this guarantee protects may be: (a) cellular phones, (b) smart phones (pocket computer and cellular phone), (c) beepers, (d) two-way radios, (e) wireless phones. Motorola, free of charge for you, shall have the option to repair or replace the Products, Accessories and components that present problems and are covered by the Guarantee. Motorola Comercial, S.A. de C.V. shall use used, equally functioning, refurbished, repaired or second hand parts or spare parts to repair the Product. Software updates shall not be provided. Duration of the Guarantee The duration of the guarantee shall be one year starting from the purchase date of the new Productor Accessory at an authorized establishment. Procedure for exercising the Guarantee To demand the fulfillment of this guarantee, the address where the Product or Accessory was purchased must be sent to the address of the Person Responsible for the Products and Accessories in Mexico:
Motorola Comercial S.A. de C.V. Paseo de los Tamarindos No. 100, Piso 1, Oficina 101 Col. Bosques de las Lomas Del.Cuajimalpa Mxico, Ciudad de Mxico, C.P. 05120 Nmero telefnico: 01 800 021 0000 or to the address of the authorized service center (which you can consult free of charge by calling 01 800 021 0000) and presenting the Product or Accessory with its parts and components. To exercise this guarantee, you must present the Product or Accessory and this Guarantee Policy duly sealed by the establishment where it was purchased. In the event that this policy was not established on the date in which the Product or Accessory was purchased, you must present the receipt from this purchase. Limitations or exceptions of this Guarantee The guarantee shall not be valid:
When the Product or Accessory has been used in conditions different than normal conditions. When the Product or Accessory has not been operated in accordance with the accompanying usage instructions. When the Product or Accessory has been changed or repaired by people who are not authorized by the national manufacturer, importer or respective responsible retailer. Motorola shall notify the consumer if the service request is covered by this guarantee policy; in the event that it is not covered, Motorola 13 en-US shall inform the consumer of the availability, prices and other conditions that apply to repairing the Product. Motorola shall only replace the Product or Accessory, upon turning in the Product or Accessory purchased. For more information about the Product that needs repairs that are not covered by this guarantee, please call 01 800 021 0000. Product model:
Product purchase date:
Seal of authorized distributor or establishment where Product was purchased:
Note: In other countries, consult the local guarantee laws and regulations and your local Motorola office. Comisin de Regulacin de Comunicaciones (CRC). To find the CRC approval letter for the phone, visit http://www.siust.gov.co/siic/
publico/terminal-homologada.. This phone works with 4G LTE technology and is enabled to operate on the band 4 - AWS and band 7 - 2,600 MH, for more information visit www.motorola.com/support. Information for Chile. This equipment complies with exemption resolution No. 403 of 2008, and its amendments, from the Telecommunications Undersecretariat regarding electromagnetic radiation. FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from 14 en-US that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Service & Repairs. If you have questions or need assistance, were here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. All other product or service names are the property of their respective owners. 2019 Motorola Mobility LLC. All rights reserved. Model XT2067-2 Motorola Mobility LLC 222 W. Merchandise Mart Plaza Chicago, IL 60654 www.motorola.com To view the information on the web, visit www.motorola.com/
rfhealth. This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. To view the SAR values for your phone, visit https://motorola. 15 en-US com/sar. To view additional SAR information on your phone, swipe up from the home screen and tap Settings > System > Legal information > RF information (Android 9) or Settings > About phone > Legal information > RF information (Android 10). 16 en-US