, then type Legal information, or visit
Legal, safety, and regulatory
Legal information. This guide provides important legal, safety, and
regulatory information that you should read before using your product.
For the complete legal information, from the home screen swipe up and tap
Settings >
www.motorola.com/device-legal.
Water repellent. Your phone is not waterproof. For more about your phone’s
water-repellent design and care, see the user guide.
Regulatory information (e-label). To view regulatory information for this
, then type
phone, from the home screen swipe up and tap Settings >
Regulatory, or visit www.motorola.com/device-legal.
Battery safety. Your phone uses a removable battery. Don’t use tools, sharp
objects, or excessive force to insert or remove the battery. This may damage
the battery and could cause burning and injury.
Battery safety. To prevent possible burning and injury, the battery in your
phone should only be removed by a Motorola-approved service center or
similar skilled personnel.
If your phone becomes unresponsive, press and hold the Power button until
the screen goes dark and your phone restarts.
Charge your phone using a compatible Motorola charger. Use of other
chargers is not recommended. Don’t charge your phone in
temperatures below -20°C (-4°F) or above 45°C (113°F). For more,
see the “Legal information” section of this guide, or visit
www.motorola.com/device-legal.
Driving precautions. Responsible and safe driving is your primary
responsibility when driving a vehicle. Always obey local laws
and regulations. For more, see the “Legal information” section of this
guide to find the complete legal information, or visit
www.motorola.com/device-legal.
Seizures, blackouts, eyestrain & discomfort. This device may display
flashing images or loud sounds. For more, see the “Legal information”
section of this guide to find the complete legal information, or visit
www.motorola.com/device-legal.
Medical devices. This device may interfere with pacemakers and other
medical devices. For more, see the “Legal information” section of this
guide to find the complete legal information, or visit
www.motorola.com/device-legal.
Class 1 Laser. This device is classified as a
Class 1 Laser product, which is safe in normal use per
IEC60825-1:2007 and IEC60825-1:2014. This
device complies with 21 CFR 1040.10 and 1040.11, except for
deviations pursuant to Laser Notice 50, dated June 24, 2007. Do not attempt
to modify or disassemble.
Extreme heat or cold. Don’t use your phone in temperatures below
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-20°C (-4°F) or above 45°C (113°F). Don’t store/transport your phone in
temperatures below -20°C (-4°F) or above 60°C (140°F).
SAR information (on e-label). To view specific absorption rate (SAR)
values for t phone, from the home screen swipe up and tap
Settings > , then type Regulatory, or visit www.motorola.com/sar.
Operational warnings. Obey all local restrictions when using mobile
devices in public areas, such as hospitals, airplanes, or schools.
• Potentially explosive areas: Potentially explosive areas are often,
but not always, posted and can include blasting areas, fueling
stations, fueling areas (such as below decks on boats), fuel or
chemical transfer or storage facilities, or areas where the air contains
chemicals or particles, such as grain dust, or metal powders.
Turn off your phone before entering such an area, and do not charge
batteries. In such areas, sparks can occur and cause an explosion
or fire.
• Symbol key: Your charger, phone, battery (if user-removable), phone
display, user’s guide, or packaging may contain symbols, defined as
follows:
Important safety information follows.
The package and paper products that came with
your phone can be recycled.
Don’t dispose of your battery or phone with
your household waste. See “Disposal & recycling”
for more information.
Don’t dispose of your battery or phone in a
fire.
For indoor use only.
Listening at high volume to music or voice
through a headset or headphone may
damage your hearing.
Warning about high volume usage. To prevent possible hearing
damage, do not listen at high volume levels for long
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periods.
Disposal & recycling. For help recycling products and packaging
responsibly, go to www.motorola.com/recycling.
Usage. This phone supports apps and services that could use a lot of
data, so make sure your data plan meets your needs. Contact your
service provider for details. Certain apps and features may not be
available in all countries.
Warranty. This product is covered by Motorola’s limited warranty. o review
the warranty on your phone, swipe up and tap Settings > , then type
Legal information, or visit
www.motorola.com/device-legal. You may also obtain a copy of the warranty
by contacting Motorola at: Motorola Mobility LLC, Attention Customer
Service—Warranty Request, 222 West Merchandise Mart Plaza, Suite
1800, Chicago, IL 60654.
Arbitration & opt-out. Except where prohibited by law, any
controversy or claim arising out of or relating to any Motorola product will
be resolved by binding arbitration, instead of in court, unless you opt-out. To
opt-out, send a written rejection notice within 30 days of purchase that
includes your name, address, phone number, phone, and phone serial
number, and tells Motorola that you are rejecting this Arbitration provision to:
Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn:
Arbitration Provision Opt-Out, Chicago, IL 60654 or
arbitrat@motorola.com. To locate your phone’s serial (IMEI) number, from
the home screen swipe up and tap Settings >
, then type IMEI. For more
information on this arbitration provision, on your phone, swipe up and tap
Settings >
, then type Legal information, or visit
www.motorola.com/device-legal.
Legal disclaimers. Features, services and applications are network
dependent and may not be available in all areas; additional terms/
charges may apply. Features, functionality, and other product
specifications, as well as the information contained in this guide, are
based upon the latest available information and believed to
be accurate at the time of printing. Motorola reserves the right to correct
or change any information without notice.
ANATEL: model
This product is approved by ANATEL in accordance with the
regulated procedures for assessing the conformity of
telecommunications products, and meets the applied technical requirements,
including the exposure limits of the Specific Absorption Rate for radio
frequency, electric, magnetic and electromagnetic fields.
“This equipment is not entitled to the protection from harmful interference
and may not cause interference with duly authorized
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systems.” www.anatel.gov.br
For more information about your phone’s SAR (Specific Absorption Rate), visit
www.motorola.com/sar. Click on the Brazilian flag, then choose your phone
from the list.
This product contains lithium ion batteries approved by ANATEL. In
accordance with ANATEL rules, the respective approval seal will be
applied in the manual for products where the battery is not accessible by
the final user.
Specific Absorption Rate (SAR) and Power Density (PD)(ICNIRP).
YOUR PHONE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES. The highest SAR values under the
ICNIRP guidelines for your phone model are:
Head SAR
Body-worn SAR
Limb SAR
W/kg
W/kg
W/kg
For devices operating above 6GHz, the following PD results were
obtained when tested under the ICNIRP guidelines:
Head PD
Body-Worn PD
Limb PD
Electrical Requirements.
Battery:
Adapter:
Entrance: Exit:
Compliant
Compliant
Compliant (Europe only)
Car Charger:
Entrance:
Exit:
NCC statements.
• SAR. SAR limit 2.0W/Kg; after testing value: W/Kg.
• LTE bands. This product supports LTE frequency bands:
.
• Radio frequency. Wireless information transmission equipment must
avoid affecting the operation of nearby radar systems. For reducing RF
influence, use properly. For instructions on proper use, refer to your
quick start guide.
• Battery. If the battery is incorrectly replaced, there is danger of an
explosion. For proper battery care, refer to your start guide.
• Vision. Excessive use of your phone may harm your vision. Take a 10-
minute break after 30 minutes of continuous use.
• Children. Children under two years old should not look at the screen.
Over two years old, do not look at the screen more than one hour a
day.
• Radio frequency motors. Article XII Type: Certified low power radio
frequency motor, unlicensed, company, firm or user
shall not alter the frequency, increase the power or change the
characteristics of the original design and function. Article
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XIV: Using low-power radio-frequency motors shall not affect flight
safety and interfere with legal communications; when there is
interference by the discovery should be immediately suspended,
and to improve without interfering may continue to be used. Legal
communications in the preceding paragraph,
refers to radio communication in accordance with the provisions of the
Telecommunications Act of operation. Low-power radio communication
interference motor must endure radiation and Electronic Equipment
legal or industrial, scientific and medical radio.
• Battery recycle.
•
Importer. Netherlands Business Associates Ltd. Taiwan Branch 5th
Floor, No 89, Sec. 2, Dibing Avenue, Neihu District, Taipei. Importer,
Manufacturers, Wholesalers, Retailers 0800-000-702
• Storage (w/SDcard). Built-in main memory capacity: GB;
minimum main memory available to users: GB; expandable
memory card support: GB or less.
• Storage (no SDcard). Built-in main memory capacity: GB;
minimum main memory available to users: GB; your phone does
not support an expandable memory card
• Turbo charging. The product supports fast charging : Adapter Brand
name, Adapter Model name, the fast charging mode is XVdc/X.XA;
and the normal charging mode is XVdc/X.XA.
• PWS reception. When SIM1 and SIM2 cards are in use, only 4G
function will display the PWS reception function normally.
Thailand licensed devices.
RoHS statement. RoHS compliant as per India E-waste
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(Management) Rules.
World Health Organization advice. Organizations such as the World
Health Organization (WHO) and the US Food and Drug Administration
have stated that if people are concerned and want to reduce their
exposure they could use a handsfree accessory to
keep the phone away from the head and body during phone calls, or reduce
the amount of time spent on the phone.
Note: This guidance is included as a precaution, per the requirements of the
Government of India. The scientific consensus is that there are no known
RF health effects from the use of phones.
Vietnam RoHS. Products sold in Vietnam, on or after September 23, 2011,
meet the requirements of the Vietnam Circular 30/2011/TT-BCT (“Vietnam
RoHS”).
Battery. Your battery is marked with a recycle
symbol like this one. For more information, visit
http://www.baj.or.jp/.
Near-field Communication (NFC). Your phone might
Li-ion00
support NFC. To find out and turn NFC on/off,
swipe up and tap Settings > , then type NFC. For more
information, refer to Settings > Help.
Allergens. Trace amounts of an allergen maybe added during
manufacture of a phone or device component that may cause discomfort
for some individuals. This approach is common for many types of products.
We recommend that you monitor any products that maybe in prolonged
contact with your skin, and avoid contact if you experience skin irritation.
Location services. Your mobile device can provide location
information to applications, using sources including GPS (GPS, AGPS,
Galileo, GLONASS and Beidou - depending on the device specification)
and Wi-Fi. GPS systems use government-operated satellites that are
subject to changes in national policy by the governments operating
them that may affect the performance of location services technology on
your mobile device. AGPS (Assisted Global Positioning System) uses your
wireless service provider’s network to improve performance. Airtime,
data fees, and/or additional charges may apply in accordance with your
service plan.
Phones transmit location-based information when connected to a wireless
network or when using other location technologies like GPS. If you use
applications that require location-based information such as driving
directions, your phone will provide location information
to them. These applications may share location information with third
parties, including your wireless service provider, applications providers,
Motorola, Lenovo, and other third parties providing services.
Emergency calls: When you make an emergency call, the cellular
network may activate the AGPS technology in your phone to tell
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the emergency responders your approximate location. AGPS has limitations
and may not work in your area. Therefore:
• Always tell the emergency responder your location to the best of
• Remain on the call for as long as the emergency responder
your ability; and
instructs you.
Phone security. Motorola understands that a safe and secure mobile
experience is important to everyone. Because some features of your phone
might affect your security, please follow these recommendations to
enhance protection of your phone:
• Monitor access. Keep your phone with you and don’t leave it where
others might have unmonitored access. Use your phone’s security
and lock features, where available.
• Keep software up to date. If Motorola or a software application/ vendor
releases a patch or software fix for your phone that updates the
phone’s security is released, install it as soon as possible.
• Secure personal information. Your phone can store personal
information in various locations, including a SIM card, memory card,
and phone memory. Be sure to remove or clear all personal information
before you recycle, return, or give away your phone. You can also
backup your personal data to transfer to a new phone.
User privacy. Motorola and Lenovo are committed to protecting and
appropriately using personal data and user information under our care. To
better understand what data Motorola and Lenovo may collect and use,
be sure to review the Motorola/Lenovo privacy policies linked within your
phone (found at phone set-up and in Settings). Please also be sure to
take advantage of the privacy and security controls and features within
your phone.
In addition, please note that when your Motorola product is turned on
for the first time (and is connected to the internet), the international mobile
station equipment identity (IMEI) number or serial number (SN) of this
product together with the information
about the country and city where this product is first activated will be
registered with Motorola and/or Lenovo; this will be a one-time registration.
Confirming the mobile phone/tablet’s activation
will facilitate after-sales service to you by verifying the product’s authenticity.
For the registration, the data transmitted is less than 1KB.
Contact center. Japan: 0120-227-217.
NTC requirements. This telecommunication equipment is in
compliance with NTC requirements.
Contact centers.
Thailand
South Korea 0079885218264
Indonesia
0018008526352 /+66 20269362
0018038522246
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8008526007
1800 1855 0288
120852302
1800817032
2506-3888
00886 2 8758-6163
1300 138 823
Singapore
Philippines
Vietnam
Malaysia
Hong Kong
Taiwan
Australia
New Zealand 0508 668676
Motorola authorized service centers:
M-CARE
Jakarta
Itc Roxy Mas Lt. 4 No.
18 Jl. Kyai hasyim
Ashari, Jakarta Pusat
Tel: 021–6319647
Monday - Saturday :
11.00-19.00
Sunday : 11-15.00
Ruko Mall Roxy
Square No.A1, Jl.Kyai
Tapa No.1, Jakarta
Barat
Tel: 021-56954393
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
Ambassador Mall Lt. 2
Blok A No. 37, Jakarta
Selatan
Tel: 021-5762539
Monday - Sunday :
11.00-20.00
ITC Cempaka Mas Lt.6
No.H7-H8, Jl. Letjen
Suprapto, Jakarta
Pusat
Tel: 021-21480901
Monday - Friday :
10.00-19.00
Saturday : 10.00-17.00.
Sunday : 10.00-15.00
Semarang
Jl. Jendral Sudirman
256, Semarang
Tel: 024-70148778
Monday - Saturday :
10.00-17.00
Surabaya
Mastech Blok F11
(Maspion Square) Jl.
A. Yani 78, Surabaya
Tel: 031-8477889
ext.1611
Monday - Saturday :
11.00-21.00
Yogyakarta
Ramai Shopping
Mall Lt.2 No.A26, Jl.
Ahmad Yani No. 73,
Yogyakarta
Tel: 0274-557015
Monday - Friday :
10.00-19.00
Saturday : 10.00-
17.00
Sunday : 10.00-15.00
Tegal
Ruko Citraland Blok B
No.11, Jl. Sipelem
Raya, Tegal
Tel: 0283-340909
Monday - Friday :
08.30-17.30
Saturday : 08.30-
17.30
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Bandung
Balubur Town Square
(Baltos) Lt. 1 K05 -
K06, Jl. Tamansari,
Bandung
Tel: 089614618594
Monday - Friday :
10.00-18.00
Saturday : 10.00-15.00
Cirebon
Jl. Pasuketan No. 63,
Cirebon, Jawa Barat
Tel: 0231-209322
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
Serang
Jl SA tirtayasa no.8a
Simpang Pocis,
Serang, Banten
Tel: 0254-204882
Monday - Sunday :
10.00-20.00
Bali
Jl. Ratna no. 65 D,
Denpasar, Bali
Tel: 021-54375250
Monday - Friday :
08.30-16.30
Saturday : 08.30-
16.30
Batam
Komplek Wira Mustika C-
08, Nagoya, Batam Tel:
077-8431101
Monday - Friday :
09.00-18.00
Saturday : 09.00-
18.00
Jambi
Jl. Gajah Mada No.11
- 12, Jambi (Samping
Karaoke Charly)
Tel: 0741-43789
Ext.102
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
Makassar
MTC Karebosi Lt.3
Blok I No.3-5, Jl.
Jend.Ahmad Yani,
Makassar
Tel: 0411-3635038
Monday - Friday :
10.00-19.00
Saturday : 10.00-17.00.
Sunday : 10.00 - 15.00
Medan
Jl. Sutomo No.490,
Medan
Tel: 061-4568988
Monday - Friday :
09.00-17.00
Saturday : 09.00-
15.00
Bandung
Istana Bandung
Electronic Center
Lt.3 Blok A No.06
Jl.Purnawarman
No.13-15, Bandung,
Jawa Barat 40117
Tel: 022-4201887
Monday - Sunday :
10.00-19.00
Medan
Ruko Plaza Millenium
Medan, Jl.Kapten
Muslim No.111 Helvetia,
Medan
Tel: 061-8447598
Monday - Saturday :
10.00-19.00
Pekanbaru Jl.Tuanku
Tambusai No.124,
Kota Pekanbaru,
Riau Tel: 0761-
38390
Monday - Saturday :
08.30-17.30
MITRACARE
Jakarta
Komplek Duta
Merlin Blok C No.6-7,
Jl. Gajah Mada 3-5,
Jakarta Pusat 10130
Tel: 021-6347726
Monday - Saturday :
09.00-17.00
Pusat Grosir Cililitan
Lantai 3, No.661, Jl.
Mayjen Sutoyo No.
76 Cililitan, Jakarta
Timur 13640
Tel: 021-80888540
Monday - Saturday:
10.00-19.00
Surabaya
Jl.Kusuma Bangsa
92D, Tambaksari,
Surabaya, Jawa
Timur 60136
Tel: 031-5347270
Monday - Saturday :
08.30-17.30
Palembang Jl.Letkol
Iskandar, Kel.17 Ilir,
Kec.Ilir Timur I,
Palembang,
Sumatera Selatan
30125
Tel: 0711-355886
Monday - Saturday :
08.30-17.30
Bekasi
Bekasi Cyber Park Lt.1
Blok A10 No.10B,
Jalan KH.Noer Ali
No.177, Bekasi
Tel: 021-88955327
Monday - Saturday :
10.00-19.00
Depok
ITC Depok Lt.3 Cafe
No.126, Jl.Margonda
Raya Kav.56,
Pancoran Mas, Depok,
Jawa Barat 16431
Tel: 08787860022 /
02129502049
Monday - Saturday :
10.00-19.00
Makassar
Jl.AP Pettarani Ruko
Massalle No.94,
Makassar, Sulawesi
Selatan 90233
Tel: 0411-457098
Monday - Saturday :
08.30-17.30
Malang
Jl.Soekarno Hatta PTP II
No.1 Kav.2, Malang,
Jawa Timur
Tel: 0341-402096
Monday - Sunday :
10.00-19.00
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Lampung
Jl.Diponegoro No.177,
Kel.Gotong Royong,
Bandar Lampung Tel:
0721-262666
Monday - Saturday :
08.30-17.30
UNICOM
Tangerang Supermall
Karawaci,
Jl.Boulevard
Diponegoro No.105,
Lt.LG #E2/ 2–5 (Area
E Center), Lippo
Karawaci, Tangerang
15811 Tel: 021-5470398
/ 082311061658
Monday - Sunday :
10.00-19.00, Public
Holiday : 10.00-18.00
Yogyakarta
Plaza Ambarukmo
Lt.LG Blok A12-14
Jl.Laksda Adi Sucipto,
Yogyakarta 55281
Tel: 0274-4331334
Monday - Sunday :
10.00-20.00
Tasikmalaya
Jl.Tentara Pelajar
No.93 Empangsari
Tawang, Tasikmalaya,
Jawa Barat 46113
Tel: 026-5322750
Monday - Saturday :
09.00-17.00
Jember Jl.Sumatera
No.88,
Sumbersari, Jember,
Jawa Timur
Tel: 0331-4436252 /
081938363177
Monday - Saturday :
09.00-17.00
Rantau Prapat
Jl.Gatot Subroto
No.5, Rantau Prapat,
Sumatera Utara
Tel: 0624-22588
Monday - Friday
: 08.30-17.00,
Saturday : 08.30-
15.30
Bogor
Bogor Trade Mall
Lt.2 Blok A16 No.1B
Jl.H.Juanda No.68,
Bogor 16127
Tel: 0251-8401301 /
8401302
Monday - Sunday :
10.00-18.00
Padang Sidempuan
Jl.Sudirman X
Merdeka No.41, Week
II, Padangsidimpuan,
Sumatera Barat
Tel: 0634-24195
Monday - Friday :
08.30-17.00, Saturday
: 08.30-15.30
Padang Jl.Dr.Sutomo
No.48, Simpang Haru
Kec. Padang Timur,
Padang
Tel: 0751-8951821 /
0823 87899712
Monday - Saturday :
10.00-18.00
Semarang
Jl.Sriwijaya No.173
A Kel.Candi Kec.
Candisari, Semarang
Tel: 024-8455087
Monday - Saturday :
09.00-17.00
Pekalongan
Jl.KH.M.Mansyur
No.70, Pekalongan,
Jawa Tengah
Tel: 0285-426328
Monday - Saturday :
09.00-17.00
Pati
Jl.Setiabudi No.2A,
Pati, Jawa Tengah
59115
Tel: 082234179826
Monday - Saturday :
09.00-17.00
Solo
Jl.DR.Rajiman No.241
Jayengan, Serengan,
Surakarta, Solo, Jawa
tengah
Tel: 0271-668677 /
0878-36055598
Monday - Saturday :
09.00-17.00
Kediri
Ruko Garden Ville A12
Jl.Kilisuci, Kediri, Jawa
Timur 64122
Tel: 0354-680681
Monday - Saturday :
09.00-17.00
Pontianak
Jl.Nusa Indah Baru
No.F5 - Pontianak
Tel: 0561-768470
Monday - Saturday :
09.00-17.00
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Balikpapan
Ruko Bandar Blok
D-09, Jl.Jend.
Sudirman, Klandasan,
Balikpapan,
Kalimantan
Timur 76112 Tel:
0542-739009
Monday-Saturday :
09.00-17.00
Manado
Jl.Pierre Tendean
No.18 Boulevard,
Manado 95111
Tel: 0431-844561
Monday - Saturday :
10.00-18.00
Bali
Jl.Teuku Umar 170A,
Dauh puri kuah,
Denpasar, Bali
Tel: 0361-8422375
/ 0361-78870184 /
0361-232163
Monday - Saturday :
09.00-17.00
Samarinda
Ruko Simpang
DR.Sutomo No.03
Jl.S.Parman,
Samarinda 75117
Tel: 0541-4120744
Monday - Saturday :
09.00-17.00
Banjarmasin Jl.Jendral
A.Yani Km.1 No.39 B
Banjarmasin,
kalimantan Selatan
70233
Tel: 0511-3267889
Monday - Saturday :
10.00-18.00
Kendari
Ruko Senapati Land
Blok A No.36
Jl.Brigjen M.Yunus
(Bypass) Kel.Bende
Kec.Kadia, Kendari,
Sulawesi Tenggara
Tel: 081215921122
Monday - Saturday :
09.00-17.00
Lombok Jl.Catur
Warga
No.10A Cakranegara,
Mataram, Nusa
Tenggara Barat
83126
Tel: 08175769223
Monday - Saturday :
09.00-17.00
Palu
Jl.Basuki Rahmat
No.24C Kel.Tatura
selatan Kec.Palu
selatan Palu, Sulawesi
Tengah
Tel: 082176774679
Monday - Saturday :
09.00-17.00
TAM
Jakarta
Mall Of Indonesia,
Erafone Mega Store
GF 1A, Jl.Raya
Boulevard Barat
14240 6-1 A9, Kelapa
Gading, Jakarta Utara
Tel: 021-29364707
Monday - Sunday :
10.30-18.30
Semarang
Jl. Badak Raya
No.47 D, Kel.
Pandeanlamper, Kec.
Gayamsari, Semarang
Tel: 024-76410154
Monday - Friday :
10.00-18.00,
Saturday : 10.00-16.00
Bogor
Jambu Dua Bogor,
BEC Ruko Warung
Jambu Blok R1 No. 1
Tel: 0251-8340653
Monday - Sunday :
10.00-18.00
Surabaya
Plaza Marina,
Lt.3 Blok C2-C3
Surabaya
Tel: 031-8470323
Monday - Sunday :
10.00-20.00
European conformance (CE). The following information is applicable to
phones that carry a CE mark. Contact point: Regulatory Compliance,
Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham
Business Park, Basingstoke, RG24 8WQ, UK.
Hereby, Motorola Mobility LLC declares that the radio
equipment with this declaration and bearing the CE mark
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is in compliance with Directive 2014/53/EU.
The full DoC can be found at www.motorola.com/red.
This phone, containing all Turkish characters, complies with the ETSI
TS 123.038 V8.0.0 and ETSI TS 123.040 V8.1.0 technical
specifications. It also complies with EEE regulations.
Restrictions of use. This phone should only be used indoor within the
EU/EEA/UK(NI) when operating in the 5150 to5350 MHz (Wi-Fi)
frequency band.
Supported frequencies and power. This phone is capable of operation on
the following frequencies, subject to location and network availability.
Model: XT2125-4
Maximum nominal
transmit power
(conducted) dBm
Operating mode
Bluetooth
WLAN 2.4G
WLAN 5G band 1
Frequency range
MHz / Band
2400 – 2483.5
2400 – 2483.5
5150-5250
20
20
23
23
23
14
N/A
33
30
24
24
23
23
23
23
23
23
23
23
WLAN 5G band 2
5250-5350
WLAN 5G band 3
5470-5725
WLAN 5G band 4
GPS/GLONASS/
Galileo
GSM900
GSM1800
5725-5850
1559-1610
880-915
1710-1785
WCDMA Band I
1920–1980
WCDMA Band VIII 880 - 915
LTE Band 1
LTE Band 3
1710 - 1785
1920 - 1980
LTE Band 7
LTE Band 8
LTE Band 20
LTE Band 28
2500 - 2570
880 - 915
832 - 862
703 - 748
LTE Band 34
2010 -2050
LTE Band 38
2570 - 2620
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LTE Band 40
LTE Band 42
LTE Band 43
5G NR n1
5G NR n3
5G NR n7
5G NR n8
5G NR n28
5G NR n38
5G NR n41
5G NR n77
5G NR n78
2300 - 2400
3400 - 3600
3600 - 3800
1922.5 - 1977.5
1712.5 - 1782.5
2502.5 - 2567.5
882.5 - 912.5
705.5 - 745.5
2575 - 2615
2506 - 2680
3320 - 4180
3310 - 3790
23
23
23
23
23
23
23
23
23
23
23
23
Operating mode
Frequency（
MHz）
NFC
13.56
H-Field
Strength(dBuA/m at
10m)
FCC and IC compliance. This phone complies with part 15 of the FCC
rules. Operation is subject to the following two conditions: (1) this phone
may not cause harmful interference, and (2) this phone must accept any
interference received, including interference that might cause undesired
operation. This phone complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this
phone may not cause interference, and (2) this phone must accept any
interference received, including interference that might cause undesired
operation.
Exposure to RF energy & phone operation. Your phone contains a transmitter
and receiver of RF energy. It is designed to comply with regulatory requirements
concerning human RF exposure. For optimal phone performance, and to stay
within the RF exposure guidelines:
• Hold your phone normally at your ear when talking on it.
• When using the phone next to your body (other than in your hand or
against your head), maintain a distance of 5 mm from your body to
be consistent with how the phone is tested for
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•
compliance with RF exposure requirements.
If you use your phone with a non-Motorola accessory case or
holder, make sure
the required
the accessory maintains
separation distance and has no metallic parts.
Note: According to the World Health Organization, “many studies have
been carried out over the last twenty years to evaluate the risks that
phones present to health. Up to now, the negative impact on health of using
phones has not been proven” (Leaflet No. 193). In accordance with French
regulations, we are obliged to include the following recommendations
regarding precautionary measures: you can limit your exposure to radio-
frequency energy a) by using your phone in areas with good network
coverage, or b) by using a hands- free kit to keep your phone away from
your head and body. In this latter case, pregnant women are advised to
keep their phone away from their abdomen. It is also recommended that
adolescents keep their phones away from the lower part of their
abdomen.
Importer company. Lenovo Technology B.V. Merkezi Hollanda Turkiye
Istanbul Şubesi. Palladium Tower İş Mrk. K.Bakkalköy Mh. Halk Cad.
Kardelen Sokak No:2/1 Kat:3. Ofis No: 13 34746. Tel: +90 216 577 01 00
Atasehir Istanbul Türkiye.
Service life. This product has an expected service life of 5 (five) years as
determined by the Turkish Ministry of Customs and Trade.
Ukraine radio compliance. Hereby, the manufacturer, Motorola Mobility
LLC, declares that this radio equipment complies with Technical
Regulation of radio equipment. The full text of declaration of conformity is
available at www.motorola.com/red.
Unified product circulation mark. Compliance with the requirements of
Technical Regulations: Smartphone meets the requirements of TR CU
020/2011 “electromagnetic compatibility of technical means.” TR EAEU
037/2016 “On Restrictions of the use of hazardous substances in electrical
and radio electronic equipment”. Charger (AC adapter) meets the
requirements of TR CU 004/2011 “on safety of low-voltage equipment.” TR
CU 020/2011 “electromagnetic compatibility of technical means.” TR
EAEU 037/2016 “On Restrictions of
the use of hazardous substances in electrical and radio
electronic equipment”. Mark of conformity:
Russian compliance. Smartphone for personal and business use, designed for
voice calls, sending text messages, data transfer, with support for various
connection profiles (Wi-Fi, Bluetooth, GSM, CDMA, etc.) and
applications.
Изготовитель: Моторола Мобилити ЛЛС, 222 В. Мерчандисе Март Плаза,
Суите 1800, Чикаго, ИЛ 60654, США (Motorola Mobility LLC, 222 W.
Merchandise Mart Plaza, Suite 1800, Chicago, IL 60654, USA)
Made in China. Representative: LLC Lenovo EE/A, 143401, Moscow Region,
Krasnogorsk, boulevard Stroiteley 4 bld 1, section A, 7 floor.
Importer: The name of Importer can be found on package label/
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sticker*.
Manufacturing date: see package label*, line Date (the date is
indicated in a format year-month-date).
* According to the standard GOST 2.601-2013 “Unified system of design
documentation. Operational manual», article 5.1, clause 5.1.2,
sticker/label is considered as type of operation manual.
Life cycle of the product: 2 years.
MOTOROLA MOBILITY LLC GLOBAL
LIMITED WARRANTY MOBILE PHONES
Motorola Mobility LLC, or its subsidiaries, (“Motorola”) warrants to the
original consumer purchaser (“you”) that the Mobile Phone or Moto Mod
accompanying this warranty, and any in-box accessories which
accompany it (the “Products”), will be free of substantial defects in
material and workmanship for the period noted in the Addendum (see end
of section), beginning from the date of original consumer purchase
(“Warranty Period”) provided that the Products are used for normal
consumer purpose.
This warranty only applies to the first purchaser, and begins on the original
date of purchase by such first purchaser. This warranty does not apply to
products that are resold to a second purchaser (e.g. either as used,
refurbished, or otherwise). In the event of a dispute as to whether the phone
has been resold, if the date the phone has been first activated precedes the
date of purchase by the second purchaser, such phone shall be deemed to
have been resold, and this warranty shall not apply.
Note for Moto Mods owners: This warranty covers only the Moto Insta-
Share Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell
Wireless Charging, Moto TurboPower Pack, Moto 360 Camera, and Moto
Smart Speaker with Amazon Alexa, and Polaroid Insta-Share Printer,
Moto Gamepad, Moto Stereo Speaker, Moto Power Pack & TV Digital,
Moto Style Shell, and Moto 5G Moto Mods. Third-party Moto Mods are not
covered by this warranty, but may be covered by a separate warranty that
accompanies them.
Repairs made by Motorola or its authorized agent under this Limited
Warranty (“Warranty Service”) are covered for the balance of the original
Warranty Period, or for the period noted in the Addendum, whichever is
longer. This Limited Warranty covers only a purchase of new Products from
Motorola or an authorized reseller or authorized distributor of Motorola
Products which are accompanied in-box by this written Limited Warranty.
This Limited Warranty is personal
to you and not transferable. No retailer or other third party is
authorized to make any representations on behalf of Motorola or to modify
this Limited Warranty.
Additional warranty coverage for those Products that contain the ShatterShield™
Display (not all products contain the ShatterShield™
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display, see printed manual for details). The ShatterShield™ display
consists of the internal display panel and embedded lens, which are
warranted against shattering and cracking for four (4) years from the
original date of consumer purchase. Certain phones may
include a protective lens, screen protectors, or other similar external layers,
which are not covered by this additional warranty. All other limitations and
exclusions contained in this Limited Warranty (see “What is not covered”
section), including scratches and other cosmetic damage, intentional
damage or abuse, and normal wear and tear, apply to the components of
the ShatterShield™ display.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION
LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF
DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS
CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL
RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING
OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR
COUNTRY, PROVINCE OR STATE.
What will we do if you make a claim under this
Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola, or its
Authorized Service Provider will, at their discretion, either (1) repair the
Product using new, used, or reconditioned replacement parts;
or (2) replace the Product with a new or ‘like new’ reconditioned Product
that is the same or similar to the warranted Product; or
(3) refund the purchase price. Repaired or replaced products will be
returned to you in their original factory configuration, plus any
applicable software updates, which may affect use and/or
compatibility with third party applications (for which Motorola shall have no
liability). Any refunded or replaced Product shall become the property of
Motorola. To obtain service under this Limited Warranty, the claim should be
made in the country where the Product was intended for sale; otherwise
repair services are limited to the options available in the country where the
service is requested.
What is not covered?
This Limited Warranty does not cover the following unless they
occurred because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal aging of the Product, including
parts that are expected to deteriorate over time, such as batteries, lens
liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to the
Products.
(c) Damage caused by the use of non-Motorola branded or
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approved products, accessories or software.
(d) Damage caused beyond the reasonable control of Motorola,
including damage caused by (i) accident, abuse, misuse; (ii) operating
a Product outside its permitted or intended uses as defined in the
Products’ User Manual, Quick Start Guide, Online Tutorials, and other
documentation provided to you, including use of the Products for
commercial purposes; (iii) improper care and handling (e.g. subjecting
the Product to temperatures above the temperature for which the
Product is approved), abuse or neglect (e.g. broken or bent
connectors, ports, or SIM/SD card slots); impact damage (e.g. dropping
the Product); (iv) contact with liquids, water, rain, extreme humidity,
unusually heavy perspiration, vapor or other moisture; sand, food,
dirt or other similar substances (except for Products sold as resistant to
such substances), but then only to the extent the damage was not
caused by incorrectly securing the phone’s protective elements (e.g.
failing to properly close a seal), or such protective elements are damaged
or missing (e.g. a cracked back cover), or subjecting a Product to
conditions beyond its stated specifications or limits (e.g. IPx7, 30
minutes in 1 meter of fresh water); or (v) flood, fire, earthquake, tornado
or other acts of God not within Motorola’s reasonable control.
(e) Unauthorized service. Defects or damage resulting from
someone other than Motorola or a Motorola authorized service center
servicing, testing, adjusting, installing, maintaining, altering, or tampering
with the Products.
(f) Products that have been modified in any manner without the written
permission of Motorola, including Products (i) with serial numbers or
other manufacturer codes that have been removed, altered or
obliterated; (ii) with mismatched or duplicated serial numbers; (iii) with
broken seals or other evidence of tampering; or
(iv) which have been modified to alter functionality or capability, or show
evidence of attempts to modify them.
• WARNING AGAINST UNLOCKING THE BOOTLOADER OR
ALTERING A PRODUCT’S OPERATING SYSTEM SOFTWARE:
ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A PHONE
OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE
APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS
PARTNERS FOR YOUR SPECIFIC PHONE MAY PERMANENTLY
DAMAGE YOUR PRODUCT, CAUSE IT TO BE UNSAFE AND/OR
MALFUNCTION AND ANY DAMAGE THAT IS CAUSED THEREFROM
WILL, UNLESS OTHERWISE STATED BY MOTOROLA, NOT BE
COVERED BY THIS LIMITED WARRANTY.
IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT
CEASES TO COMPLY WITH THE GOVERNMENT
AUTHORIZATIONS THAT APPROVED ITS RELEASE.
THEREFORE, YOU MUST NOT MAKE CHANGES TO THE
PRODUCT AFFECTING ITS EMISSION, MODULATION,
•
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TRANSMISSION CHARACTERISTICS, INCLUDING POWER
LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR
LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED
METHOD OF USE OF THE PRODUCT.
(g) Defects, damages, or the failure of the Product due to any third party
communication service or network you subscribe to or use with the
Product.
(h) Software, either embedded in, downloaded to, or accompanied with the
Products.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW,
MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL
WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE
OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED
UNDER THIS LIMITED WARRANTY WILL MEET YOUR
REQUIREMENTS, WORK IN COMBINATION WITH ANY
HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY
SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR
WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA,
SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL
BE CORRECTED. WHERE SUCH STATUTORY OR IMPLIED
WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE
EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE
LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND
THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE
THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR
WRITTEN REPRESENTATIONS MADE BY MOTOROLA
OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE
PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL
CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE
SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS
OF THIS LIMITED WARRANTY.
• TO THE EXTENT PERMITTED BY APPLICABLE LAW,
MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL
LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER
OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND,
OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS;
BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF
GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR
CORRUPTION OF INFORMATION, DATA, SOFTWARE
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OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH
RECOVERING, PROGRAMMING, OR REPRODUCING ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR
USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO
MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA
STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS
ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR
SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY
MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU
ACKNOWLEDGE THAT YOU UNDERSTAND THE ABOVE
DISCLAIMERS OF LIABILITY.
• SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
LIMITATION OR EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR
LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR
THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL
INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR
JURISDICTION.
My Product needs service, what should I do? Locate your
valid proof of purchase, showing the date of purchase, you will need it to
obtain warranty coverage.
1. Before attempting to diagnose or repair any Product, please
backup all software, applications, and other data, including
contacts, photos, music, games, which will be erased during the
repair process and cannot be reinstalled by Motorola and Motorola
shall have no liability therefore.
2. Review the online Motorola customer support website at
www.motorola.com for troubleshooting information.
3. If the Product is still not functioning properly after you have followed
troubleshooting instructions suggested on this website, please contact
Motorola using the contact details provided on the customer support
page of www.motorola.com.
4. If your Product is covered by this Limited Warranty, you may be
required to download, or otherwise obtain and accept software
updates. You are responsible for any third party data costs
incurred when obtaining the downloads.
Before we can provide any further support under this Limited Warranty
you must first comply with the warranty processes outlined above, and
any repair instructions provided by Motorola.
5. If the software update does not fix the problem, you will receive
instructions on how and where to ship the Product for evaluation. You
must supply: (i) proof of purchase; (ii) a written description of the
problem; (iii) the name of your mobile
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network service provider, if applicable; and (iv) your home and email
address and telephone number. Motorola reserves the right to charge
you for the cost of shipping the Product to and from the authorized
service center.
6. If the Product is not covered by this Limited Warranty (and you do
not have any other statutory rights in your place of
residence), Motorola will inform you of the availability, price, and other
conditions applicable to such out-of-warranty repair of the Product.
Addendum: Warranty periods by country
Country/Region
Warranty Period (Months)
Phone & Moto Mod/Charger/
Earphone/Non-Removable
Battery/Removable Battery
Guarantee policy (Mexico only)
This Guarantee Policy represents the only guarantee that applies to
personal communication Products and Accessories of
the Motorola
Trademark that are purchased in Mexico.
Items covered by this Guarantee
It protects the manufacturing defects and hidden defects of the “Products”
and “Accessories” (such as batteries, antennas, chargers, wired
headphones and wireless phones) of the Motorola trademark, described in
the space that for such purpose is established on
the back of this Guarantee Policy, which covers all of the parts,
components, accessories and labor of Motorola Products, as well as the
transportation costs that derive from fulfilling this policy, within its service
network.
The Motorola “Products” that this guarantee protects may be: (a) cellular
phones, (b) smart phones (pocket computer and cellular phone), (c)
beepers, (d) two-way radios, (e) wireless phones.
Motorola, free of charge for you, shall have the option to repair or replace
the “Products”, “Accessories” and components that present problems and
are covered by the Guarantee. Motorola Comercial,
S.A. de C.V. shall use used, equally functioning, refurbished, repaired or
second hand parts or spare parts to repair the “Product.” Software updates
shall not be provided.
Duration of the Guarantee
The duration of the guarantee shall be one year starting from the purchase
date of the new “Product”or “Accessory” at an authorized
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establishment.
Procedure for exercising the Guarantee
To demand the fulfillment of this guarantee, the address where the “Product”
or “Accessory” was purchased must be sent to the address of the Person
Responsible for the “Products” and “Accessories” in Mexico:
Motorola Comercial S.A. de C.V.
Paseo de los Tamarindos No. 100, Piso 1, Oficina 101
Col. Bosques de las Lomas
Cuajimalpa de Morelos
México, Ciudad de México, C.P. 05120 Número
telefónico: 01 800 021 0000
or to the address of the authorized service center (which you can consult
free of charge by calling 01 800 021 0000) and presenting the “Product” or
“Accessory” with its parts and components.
To exercise this guarantee, you must present the “Product” or
“Accessory” and this Guarantee Policy duly sealed by the
establishment where it was purchased. In the event that this
policy was not established on the date in which the “Product” or
“Accessory” was purchased, you must present the receipt from this
purchase.
Limitations or exceptions of this Guarantee
The guarantee shall not be valid:
• When the “Product” or “Accessory” has been used in conditions
different than normal conditions.
• When the “Product” or “Accessory” has not been operated in
accordance with the accompanying usage instructions.
• When the “Product” or “Accessory” has been changed or
repaired by people who are not authorized by the national
manufacturer, importer or respective responsible retailer.
Motorola shall notify the consumer if the service request is covered by this
guarantee policy; in the event that it is not covered, Motorola shall inform
the consumer of the availability, prices and other conditions that apply
to repairing the “Product”.
Motorola shall only replace the “Product” or “Accessory”, upon turning
in the “Product” or “Accessory” purchased. For more information
about the “Product” that needs repairs that are not covered by this
guarantee, please call 01 800 021 0000.
Product model:
Product purchase date
Seal of authorized distributor or establishment
where Product was purchased:
Note: In other countries, consult the local
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guarantee laws and regulations and your local Motorola office.
Comisión de Regulación de Comunicaciones (CRC).
To find the CRC approval letter for the phone, visit
http://www.siust.gov.co/siic/publico/terminal-homologada.
This phone works with 4G LTE technology and is enabled to operate on the
band 4 - AWS and band 7 - 2,600 MH, for more information visit
www.motorola.com/support.
Hearing Aid Compatibility (HAC). Go to
www.motorola.com/hacphones or see ‘Hearing aids’ in the
user guide to learn more.
Compatible energy efficient power supplies. Motorola products are
designed to work with a range of compatible power supplies. You can find a
list on the product-specific EU Declaration of Conformity (DoC) at
www.motorola.com/RED. To find energy efficiency information for your
power supply, go to www.motorola.com/eu-erp.
Service & Repairs. If you have questions or need assistance, we’re here to
help. Go to www.motorola.com/support, where you can select from a
number of customer care options.
Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO, and
the MOTO family of marks are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. All other product or service names are
the property of their respective owners.
© 2020 Motorola Mobility LLC. All rights reserved.
Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com
To view the SAR and/or PD values for your phone, visit
www.motorola.com/sar.
This product meets the applicable national or international
RF exposure guidance (SAR guideline)
when used normally against your head or, when worn or carried, at a
distance of 5 mm from the body. To meet RF exposure guidelines during
body-worn operation, the device should be positioned at least this
distance away from the body. The SAR guideline includes a considerable
safety margin designed to assure the safety of all persons, regardless
of age and health.
To view additional information, visit www.motorola.com/rfhealth.
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Warranty Card
Product name ..............……………… Serial number /
IMEI ………………….......…
Lenovo (Motorola Mobility LLC) guarantees that every purchased Lenovo
hardware product is free from material and quality defects in case of normal
use of the product during the warranty period.
The warranty period for the purchased product is 24 months from the
original date of purchase stated on the receipt or invoice, unless otherwise
specified by Lenovo. The above mentioned warranty period also
applies to the accessories included in the product.
The warranty rights will be exercised upon presentation of
………………………… and confirmation that the entries in the warranty card
are in conformity with the actual state of affairs.
Depending on the type of fault and the level of support selected, the
customer will be informed about further service procedures. If the product
needs to be delivered to the maintenance service, the
product should be delivered in a company packaging or in a rigid box with
intact flaps, secured inside with a suitable cushioning material. Each item
should be wrapped separately.
Any product defects discovered during the warranty period will be repaired
or replaced free of charge. The time during which defective products remain
in repair is not included in the warranty period. The maximum permitted
repair time is 14 calendar days from the date the equipment is submitted to
repair. The method of defect repair is determined by the guarantor.
During the warranty period, the guarantor will replace the product with an
analogous one or another model, free from defects, with no worse
technical parameters if:
•
•
the reported defect is not removable, or
the warranty service cannot be performed within the
aforementioned period.
The Warranty Card should be filled in completely and legibly, signed by the
seller and the buyer, and should not contain any deletions, corrections,
etc.
The warranty does not cover mechanical damage, defects caused by
improper use or use of the product inconsistent with the operating manual
as well as defects caused by random events. Mechanically damaged
parts of the device lose their warranty.
The warranty does not cover the restoration of the customer’s data or
software.
The maintenance service may refuse warranty repair in the event of an
inconsistency of product serial numbers with serial numbers contained in
the Warranty Card, illegible records, change or lack of product serial
number, detecting unauthorized repairs, breach of warranty seals of the
product or its components, or use of the
product contrary to its intended purpose.
This warranty with respect to consumer goods does not exclude, limit or
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suspend the purchaser’s rights under the warranty provisions for defects in
the sold item.
In the case of reporting a defect not covered by the warranty, the
authorized Lenovo service may charge the Claimant with the costs of
diagnostics and logistics.
This warranty is the sole warranty of the Customer in Poland. The
guarantor of the device is:
Lenovo (Motorola Mobility LLC) Branch in Poland, ul. Gottlieba Daimlera 1,
02-460 Warsaw. Hotline: +48 223 07 360
Date of receipt
Type of fault
Stamp of the
service
facility
Date of
Acceptance
for Service
Remarks:
Date of sale .................................. Stamp and signature of seller
Authorized Lenovo service:
Regenersis (Warsaw) Limited, Janki, ul. Falencka 1B, 05-090 Raszyn Hotline:
+48 22 703 41 00 Open: Monday–Friday 8:30–18:00
www.ctdipolska.pl
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