FCC ID: IHDT56FY1 Portable Dual-Band GSM Transceiver

APPLICANT: MOTOROLA, INC. FCC ID: IHDT56FY1 INSTRUCTION MANUAL A preliminary draft copy of the Users Manual follows:

EXHIBIT 8 C257 GSM HELLOMOTO Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola C257 wireless phone. Earpiece Listen to your voice calls & messages. Menu Key Open a menu when it appears in the display. Left Soft Key Perform functions identified by left display prompt. Send/Answer Key Make & answer calls. Press in idle screen to see recently dialed calls. Power Connector Insert the charger. Right Soft Key Perform functions identified by right display prompt. Power/End Key Press & hold to turn the phone on/off. Press & release to end phone calls, exit menu system. Navigation Key Scroll up, down, left or right. 1 check it out!

Headset Jack Insert the headset accessory for handsfree use. Battery Lanyard Attachment Speakers Note: Your phone may not appear exactly as the phone image above. 2 check it out!

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) MOTOROLA and the Stylized M Logo are registered in the US Patent &

Trademark Office. 200x All other product or service names are the property of their respective owners. Motorola, Inc. 2005. Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment. Certain mobile phone features are dependent on the capabilities and settings of your service providers network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the features functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Manual Number: 680XXXXAXX-O check it out!

3 feature locator main menu n Phonebook s Recent Calls Received calls

Dialed Calls

NotePad

Call Times

Call Costs e Message

Create

Inbox

Draft

Outbox

Quick Notes

Voicemail

Browser Msgs

Info Services

MMS Templates Office Tools

Calculator

MyMenu

Alarm Clock

Stop Watch

Chat

Dialing Services

IM Q Games & Apps Web Access

Start Browser

Web Shortcut

Go to URL

Browser Setting

Stored Pages

History

General Setting h Multimedia

Pictures

Sounds l Personalize

Home Screen

Main Menu

Color Setting

Greeting

Wallpaper

Screen Saver

Quick Dial w Settings

(see next page) 4 feature locator settings menu t Ring Style

Style

Detail H Call Forward

Voice Calls

Fax Calls

Data Calls

Cancel All

Forward Status U In Call Setup

In-Call Timer

Call Cost Setup

My Caller ID

Answer Options

Call Waiting Z Initial Setup

Time and Date

1-Touch Dial

Display Settings

Backlight

Scroll

Language

Contrast

DTMF

Master Reset

Master Clear m Phone Status

My Numbers

Active Line

Battery Meter S Headset j Network

Auto Answer

New Network

Network Setup

Avail. Networks

My Network List

Service Tone

Call Drop Tone

Band Selection u Security

Phone Lock

Lock Keypad

Auto Key Lock

Fixed Dial

Call Barring

SIM PIN

New Passwords feature locator 5 contents check it out!. 2 feature locator. 4 contents. 6 essentials. 9 about this guide. 9 SIM card . 9 battery . 10 turn it on & off . 12 make a call . 13 answer a call . 13 your phone number. 13 main attractions . 14 multimedia messages 14 using instant messaging . 16 basics . 20 display . 20 menus . 23 text entry. 25 volume . 28 navigation key . 29 handsfree speaker. 29 codes & passwords. 29 lock & unlock phone . 30 6 customize . 31 ring style . 31 time & date . 31 wallpaper. 32 screen saver . 32 display appearance . 33 answer options . 33 personal greetings . 33 optional handsfree operation. 34 calls . 35 recent calls . 35 redial . 36 return a call . 36 notepad. 36 hold or mute a call. 37 call waiting . 37 caller ID. 38 emergency calls . 38 international calls . 39 1-Touch dial . 39 voicemail . 40 inserting special characters into dialing sequences. 40 other features . 42 advanced calling . 42 phonebook . 44 messages . 47 instant messaging. 49 chat . 50 personalizing. 50 call times & costs . 52 handsfree operation . 53 network. 54 personal organizer. 54 fun & games . 56 service and repairs . 57 check here first . 57 service and repairs . 58 7 European Union Directives Conformance Statement

[France Only]

Hereby, Motorola declares that this product is in compliance with:

The essential requirements and other relevant provisions of Directive 1999/5/EC

All other relevant EU Directives 0168 Product Approval Number The above gives an example of a typical Product Approval Number. You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte. To find your DoC, enter the product Approval Number from your product's label in the

"Search" bar on the Web site. 8 essentials about this guide This guide shows how to locate a menu feature as follows:

Find it : Press M > Recent Calls > Dialed Calls This example shows that, from the home screen, you press M to open the menu, highlight and select Recent Calls, then highlight and select Dialed Calls. Press M to scroll to and highlight a menu feature. Press the SELECT key to select the highlighted menu feature. symbols This means a feature depends on the network or subscription and may not be available in all areas. Contact your service provider for more information. This means a feature requires an optional accessory. SIM card Your Subscriber Identity Module (SIM) card contains personal information like your phone number and phonebook entries. Caution: Do not bend or scratch your SIM card. Keep it away from static electricity, water, and dirt. essentials 9 2 2 1 battery battery installation 1 3 Note: If you remove the battery for a long time, the phone will ask you to reset the time and date. If you choose to cancel or ignore, the time and date will be suspended. You can input the correct time and date by:

Find it: Press M > Setting > Other Settings > Intiial Setup > Time and Date 10 essentials But, if you remove the battery just for a few seconds (e.g., quickly change SIM card), the system either wont ask you to reset the time and date or if prompted, you can choose BACK on the time and date screen, the clock will only be slightly affected. battery charging Before you can use your phone you need to completely charge the battery. New batteries are not fully charged. Plug the travel charger into your phone and an electrical outlet. Your phone displays Charge Complete Power Connector when finished. Insert the charger. Tip: You cannot overcharge your battery. It will perform best after you fully charge and discharge it a few times. New batteries are shipped partially charged. Before you can use your phone, install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles. battery tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. essentials 11

New batteries or batteries stored for a long time may take more time to charge.

When charging your battery, keep it near room temperature.

When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator.

Never expose batteries to temperatures below -10C

(14F) or above 45C (113F). Always take your phone with you when you leave your vehicle. It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.

Contact your local recycling center for proper battery disposal. Warning: Never dispose of batteries in a fire because they may explode. Before using your phone, read the battery safety information in the Safety and General Informationsection included in the gray-edged pages at the back of this guide. turn it on & off To turn on your phone, press and hold P for 2 seconds. If prompted, enter your 6-digit SIM card PIN code and/or 4-digit unlock code. 12 essentials Caution: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays SIM Blocked. Contact your service provider. To turn off your phone, press and hold P for 2 seconds. make a call Enter a phone number and press N to make a call. To end the call, press P.. answer a call When your phone rings and/or vibrates, press N to answer. To end the call, press P.. When your phone rings and/or vibrates, press N to answer. To end the call, press P. your phone number To see your number:

Press M > Settings > Phone Status > My Numbers To store or edit your name and number on your SIM card, press the VIEW key while displaying it. If you don't know your phone number, contact your service provider. essentials 13 main attractions multimedia messages For more message features, see page 47. send a multimedia message A Multimedia Messaging Service (MMS) message contains pages with text and media objects (including photos, pictures, animations, or sounds). You can send the multimedia message to other phones with MMS and to email addresses. Find it: Press M > Messages > Create > MMS or MMS Templates Note: The MMS templates cant be downloaded or expanded. You can only use the default template. 1 Press keypad keys to enter text on the page (for details about text entry, see page 25). To insert a picture, sound, or other object on the page, press the INSERT key or M > Insert. Select the file type and the file. To insert another slide in the message, enter text or objects on the current page and press M > Insert > Add Slide. You can enter more text and objects on the new page. 2 When you finish the message, press the OK key. 3 Choose one or more people for Send To. 14 main attractions To select a phonebook entry, highlight the entry and press the ADD key. Repeat to add other phonebook entries. To enter a new number, highlight [One Time Entry] and press the SELECT key. To enter and store a new number, highlight [New Entry] and press the SELECT key. 4 When you finish entering numbers/addresses, press the DONE key. Your phone displays the message fields. To enter a subject for the message, highlight Subject and press the CHANGE key. To request a delivery receipt for the message, highlight Receipt and press the CHANGE key. Then press the SELECT key. 5 To send the message, press SEND key. To cancel or save the message as a Draft, press M. receive a multimedia message When you receive a multimedia message or letter, your phone plays an alert and displays New Message with a message indicator such as r. Press the READ key to open the message. If a multimedia message contains media objects:

Photos, pictures, and animations display as you read the message.

A sound file plays when its slide bar displays. main attractions 15 using instant messaging Use instant messaging to exchange messages in real time with other wireless phone users. The messages you send display immediately on the other users' phones. logging in to IM Find it: Press M > Office Tools > IM > Log In 1 Press keypad keys to enter your IM ID 2 Press OK to submit your IM ID 3 Press keypad keys to enter your Password (case-sensitive) 4 Press OK to submit your Password Tip: To log in automatically next time, scroll to Offline Settings

> Auto Login after you submit your password. 5 Press S to scroll to your Contact List 6 Press SELECT to view the Contact List Your Contact List is sorted by online status:

Conversations display first. These are online IM users having active conversations with you. Press VIEW to open your conversation with them.

Online Contacts are logged in to IM. Press SEND IM to send the person a message. A _ (busy) indicator shows that someone is busy and unable to respond.

Offline Contacts are logged out of IM. You can press SEND IM to send a message, in case the person has logged in since you refreshed your list. 16 main attractions Note: To refresh your Contact List, press M > Refresh List while viewing the list. Sending and Receiving Instant Messages When you log in to IM, you can exchange messages with other IM users. 1 Press S to scroll to a name on the Contact List 2 Press SEND IM to start a conversation with the person or press VIEW to open a conversation in progress 3 Press keypad keys to enter message text 4 Press SEND to send the message Your phone displays the conversation history, where you can see the text you sent and the person's replies as they arrive. In the conversation display, you can:

Press BACK to return to the Contact List, where you can open more conversations

Press P to return to the home screen, without logging out of IM or closing the converstation Note: Your phone displays d New IM if you receive a message while on the home screen or in another application.

Press M > Contact Info to view the screen name and online status of the person in this conversation

Press M > Add Contact to add the screen name to your Contact List

Press M > End Conversation to end the conversation main attractions 17 Note: If you log out of IM, you can still view the conversation text by pressing M > IM > Offline Convs. from the home screen. Turning off your phone erases the conversations. setting your online status When you log in to IM, your online status is visible to other IM users. To set your online status:

1 Press S to scroll to My Status 2 Press SELECT to select the option 3 Press S to scroll to Available, Busy, or Invisible 4 Press SELECT to select the status setting setting up IM adding and removing contacts To add a name, open your Contact List or a conversation and press M > Add Contact. If you are not in a conversation, enter the new screen name and press OK. IM returns an error if it cannot verify the name on the server. To remove a name from your Contact List, highlight the name and press M > Delete Contact. setting your busy message If you are logged in to IM but not responding to new messages, you can set the _ (busy) indicator to display next to your name in everyone else's Contact List. From the IM Online menu, select My Status > Busy. 18 main attractions To create or edit a busy message that is automatically sent to IM users attempting to contact you, select Busy Message from the IM Online menu. Note: The IM Online menu displays when you log in, and when you press BACK from your Contact List. setting your IM alert IM can sound an alert when new messages arrive. To turn the IM alert on or off, select Settings > Set Sounds from the IM Online menu. logging out of IM Select Log Out from the IM Online menu. Note: Above introduction is for Custom, for the AIM and ICQ will have similar usage process. main attractions 19 basics See page 1 for a basic phone diagram. display The home screen displays when you turn on the phone. To dial a number from the home screen, press the number keys and N. Note: Your home screen may look different from the one on this page, depending on your service provider. Date Left Soft Key Label Home Screen Display Clock Right Soft Key Label Menu Indicator The menu indicator shows that you can press M to open the menu. Soft key labels show the current soft key functions. For soft key locations, see page 1. Press s up, down, left, or right to open basic menu features. You may select to show or hide home screen display icons. 20 basics Find it: Press M > Personalize > Home Screen > Home Keys > Icons Status indicators can display at the top of the home screen:

1 2 3 4 5 10 9 7 8 6 1 Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when ! or ) displays. 2 GPRS Indicator Shows when your phone is using a high-speed GPRS network connection. Indicators show PDP context active * or packet data available +. 3 Data Indicator Shows connection status. 4 = secure packet data transfer 3 = secure application connection 5 = secure Circuit Switch Data (CSD) call 7 = unsecure packet data transfer 6 = unsecure application connection 5 = unsecure CSD call basics 21 4 Roam Indicator Shows when your phone is seeking or using a network outside of your home network. Indicator shows W. 5 Active Line Indicator Shows ? to indicate an active call, or > to indicate when call forwarding is on. Indicators for dual phone lines (requires SIM card for 2 phone lines) can include:

@ = line 1 active A = line 1 active, call B = line 2 active C = line 2 active, call forward on forward on 6 Messaging Presence Indicator Shows when Instant Messaging (IM) is active. Indicators can include:

p= online d= new message Note: The IM-related icons above are for Custom IM. 7 Message Indicator Shows when you receive a new message. Indicators can include:

r = text message s = voicemail & text t = voicemail message a = active chat session message 8 Location Indicator Shows whether Automatic Location Information (ALI) about your phone is turned on w or off u. 9 Ring Style Indicator Shows the ring style setting. y = loud ring

= vibrate then ring 22 basics z = soft ring

| = vibrate

= silent

= vibrate & ring 10 Battery Level Indicator Vertical bars show the battery charge level. Recharge the battery when your phone shows Low Battery. menus From the home screen, press M to enter the main menu. Currently Highlighted Menu Feature Icon Select highlighted menu feature. Scroll up, down left, or right. Press center to select highlighted menu feature. Exit the main menu. Exit menu without making changes. The following menu icons may be available, depending on your service provider and service subscription options. menu features n Phonebook s Recent Calls e Messages Web Access h Multimedia l Personalize basics 23 Office Tools Q Games & Apps w Settings Some features require you to select an option from a list:

Press the VIEW key to see details of highlighted option. Highlighted Option Press the BACK key to go back to previous screen.

Scroll up or down to highlight the option you want.

In a numbered list, press a number key to highlight an option. In an alphabetized list, press a key repeatedly to cycle through the letters and highlight the closest matching option on the list.

When an option has a list of possible settings, scroll left or right to select the setting.

When an option has a list of possible numeric values, press a number key to set the value. 24 basics text entry Some features let you enter text. For indicator descriptions, see following section Flashing cursor indicates insertion point. Character Counter Press the INSERT key to insert a quick note, picture, or sound. Press M to open sub-menu. Press the CANCEL key to exit without saving any changes. basics 25 Press # in any text entry screen to select one of the following entry methods:

Primary Numeric Symbol Secondary The primary text entry method (see below to set) Enter numbers only (see page 44). Enter symbols only (see page 44). The secondary text entry method (see below to set). Alternatively, you can select a text entry method in any text entry screen by pressing M > Entry Mode. iTAP mode Press # in a text entry screen to switch to iTAP mode. If you don't see j or p, press M > Entry Setup to set iTAP mode as your primary or secondary text entry mode. iTAP mode lets you enter words using one keypress per letter. The iTAP software combines your keypresses into common words and predicts each word as you enter it. 26 basics For example, if you press 7 7 6 4 , your phone displays:

Press OK key to enter prog. Press the DELETE key to delete last letter.

If you want a different word (such as Progress), continue pressing keypad keys to enter the remaining characters.

Press 1 to enter punctuation or other characters. tap mode Press # in a text entry screen to switch to tap mode. If you do not see g or m, press M > Entry Setup to set tap mode as your primary or secondary text entry mode. To enter text in tap mode, press a keypad key repeatedly to cycle through the letters and number on the key. Repeat this step to enter each letter. basics 27 For example, if you press 8 one time, your phone displays:

Character displays at insertion point. Press OK to accept &

store text. After 2 seconds, character is accepted &

cursor moves to next position. Press the DELETE key to delete character to left of insertion point. numeric mode Press the number keys to enter the numbers you want. symbol mode Press a keypad key to show its symbols at the bottom of the display. Highlight the symbol you want, then press the SELECT key. volume You can adjust the earpiece speaker volume while you are talking by pressing S right/up to increase the volume or left/down to decrease the volume. Tip: During a call, you may set your phone to mute by pressing M > Mute. 28 basics navigation key Press the Navigation Key S up, down, left, or right to scroll and highlight options. handsfree speaker You can use your phones handsfree speaker to make calls without holding the phone to your ear. During a call, press the H.FREE key to turn the handsfree speaker on or off. Your phone displays Spkrphone On until you turn it off or end the call. Note: The handsfree speaker does not work when your phone is connected to a handsfree car kit or headset. codes & passwords Your phone's 4-digit unlock code is originally set to 1234. The 6-digit security code is originally set to 000000. If your service provider didn't change these codes, you should change them:

Find it: Press M > Settings > Security > New Passwords You can also change your SIM PIN or call barring passwords. If you forget your unlock code: At the Enter Unlock Code prompt, try entering 1234 or the last four digits of your phone number. If that doesn't work, press M and enter your 6-digit security code instead. basics 29 If you forget your security code: If you forget your security code, SIM PIN code, PIN2 code, or call barring password, contact your service provider. lock & unlock phone You can lock your phone to keep others from using it. To lock or unlock your phone, you need the 4-digit unlock code. To manually lock your phone:

Press M > Settings > Security > Phone Lock > Lock Now. To automatically lock your phone whenever you turn it off:

Press M > Settings > Security > Phone Lock > Automatic Lock > On. Note: You can make emergency calls on a locked phone (see page 57). A locked phone still rings or vibrates for incoming calls or messages, but you need to unlock it to answer. 30 basics customize ring style Your phone rings and/or vibrates to notify you of an incoming call, message, or other event. This ring and/or vibration is called an alert. You can select one of six different alert profiles: Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, Vibrate then Ring, and Silent. y= Loud z= Soft

= Vibe then Ring

|= Vibrate

= Silent

= Vibrate and Ring The ring style profile's indicator displays at the top of your home screen. To choose your profile:

Find it: Press M > Ring Style > Style > style name change alerts in a ring style You can change the alerts for incoming calls and other events. Your changes are saved in the current ring style profile. Find it: Press M > Settings > Ring Styles > Details > desired event

> Change > alert for event time & date To set the time and date for your phone:

customize 31 Find it: Press M > Settings > Initial Setup > Time and Date Note: To choose an analog or digital clock for your home screen, press M > Personalize > Home Screen > Clock Set. wallpaper You can set a photo, picture, or animation as a wallpaper

(background) image in your home screen. Find it: Press M > Personalize > Wallpaper option Set Layout Picture Select Center to center the image in the display, Tile to repeat the image across the display, Fit-to-Screen to fit the picture into display size. Select an image for your wallpaper image. screen saver You can set a photo, picture, or animation as a screen saver image. The screen saver displays when no activity is detected for a specified time. Tip: This feature helps save your screen but not your battery. To extend battery life, turn off the screen saver. Find it: Press M > Personalize > Screen Saver 32 customize display appearance To choose the colors that your phone uses for indicators, highlights, and soft key labels: Press M > Personalize > Color Setting. To set your display contrast:

Press M > Settings > Initial Setup > Contrast. To set your display Color setting:

Press M > Personalize > Color Setting. To save battery life, the backlight turns off when you are not using your phone. The backlight turns back on when you press any key. To set how long your phone waits before the backlight turns off:

Press M > Settings > Initial Setup > Backlight. answer options You can use additional, alternative methods to answer an incoming call. To activate or deactivate an answer option:

Find it: Press M > Settings > In Call Setup > Answer Options option Multi-key On Multi-key Off Answer by pressing any key. Answer by pressing N. personal greetings You can create personal greetings that display when you turn on the phone:

customize 33 Find it: Press M > Personalize > Greeting optional handsfree operation A phone headset enables you to use your phone without using your hands. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. Find it: Press M > Settings > Headset > Auto Answer

> desired mode 34 customize calls This chapter describes features related to making and answering calls. recent calls Your phone keeps lists of incoming and outgoing calls, even for calls that did not connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added. Shortcut: Press N from the home screen to see the Dialed Calls list. Find it: Press M > Recent Calls 1 Highlight Received Calls or Dialed Calls, then press the SELECT key. 2 Highlight a call. A next to a call means the call connected.

To call the number, press N.

To see call details (like time and date), press the VIEW key.

To see the Dialed Calls list, press M. This menu can include:

option Store Delete Delete All Create a phonebook entry with the number in the No. field. Delete the entry. Delete all entries in the list. calls 35 option Hide ID Send Message Add Digits Attach Number Hide your caller ID for the next call. Deliver the message. Add digits after the number. Attach a number from the phonebook or recent calls lists. redial 1 Press N from the home screen to see the Dialed Calls list. Or press M > Recent Calls > Received Calls, Dialed Calls, or NotePad. 2 Highlight the entry you want to call, then press N. If you hear a busy signal and you see Call Failed, Number Busy, press N to redial the number. return a call Your phone keeps a record of your unanswered calls and displays X Missed Calls, where X is the number of missed calls. 1 Press the VIEW key to see the Received Calls list. 2 Highlight the call you want to return, then press N. notepad Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad. These digits can be the last phone number that you called, or a phone number that you simply entered but did 36 calls not call. These digits remain in the notepad even when you turn off the phone. To call the number, create a phonebook entry, or perform other operations with the number stored in the notepad:

Find it: Press M > Recent Calls > Notepad hold or mute a call When you are on a call:

Press M > Hold to put all active calls on hold. Press M > Mute to put all active calls on mute. call waiting When youre using your phone, you will hear an alert if you receive a second call. Press N to answer the new call.

To switch between calls, press the SWITCH key.

To connect the two calls, press the LINK key.

To end the call on hold, press M > End Call On Hold. To turn the call waiting feature on or off:

Find it: Press M > Settings > In Call Setup > Call Waiting calls 37 caller ID Calling line identification (caller ID) shows the phone number for an incoming call in your external and internal displays. Your phone shows the caller's name and picture when they're stored in your phonebook, or Incoming Call when caller ID information isn't available. To show or hide your phone number for the next outgoing call or for all calls:

Find it: Press M > Settings > In Call Setup > My Caller ID emergency calls Your service provider programs one or more emergency phone numbers (such as 911) that you can call under any circumstances, even when your phone is locked or the SIM card is not inserted. You can dial and call the emergency number even when your phone is locked, when you are prompted to enter a code or password. Note: Emergency numbers vary by country. The preprogrammed emergency number(s) in your phone may not work in all locations. Sometimes an emergency call cannot be placed due to network, environmental, or interference issues. To call the emergency number at any time:

1 Press the keypad keys to dial the emergency number. 2 Press N to call the emergency number. 38 calls international calls If your phone service includes international dialing, press and hold 0 to insert your local international access code (indicated by +). Then, press the keypad keys to dial the country code, such as +44 for the U.K., +33 for France, etc., and phone number. 1-Touch dial To call phonebook entries 1 through 9, press and hold the 1-Touch Dial number for one second. You can set 1-Touch Dial to call the entries in your phone's memory phonebook, your SIM card's phonebook, or your Fixed Dial list:

Find it: Press M > Settings > Initial Setup > 1 Touch Dial > Phone, SIM, or Fixed Dial You can call phonebook entries 1 through 9 with the push of a single key. The first nine numbers from the SIM card would be placed in the 1-Touch Dial locations of 1 through 9. Press and hold the 1-Touch Dial number for 1 second. Note: To change 1-Touch Dial numbers, go to Phonebook to change the Speed No. Find it: Press M > Phonebook, highlight a phone entry, then M > Edit > Speed No. calls 39 voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network not on your phone. Contact your service provider for more details. To store your voicemail number in your phone:

Find it: Press M > Messages > M > Voicemail Setup When you receive a voicemail message, your phone displays 1 New Message and a new voicemail indicator on the status pane.

(Some networks only indicate when you have messages, whether they are new or not.) If users delete all voicemail messages, the voicemail indicator will disappear. To listen to your voicemail messages:

Find it: Press M > Messages > Voicemail Your phone may prompt you to store your voicemail phone number. If you do not have a voicemail number stored, the phone guides you through storing a number. inserting special characters into dialing sequences You can insert special characters, as well as numbers, in a phone number. 40 calls option p (pause) w (wait) Your phone waits until the call connects before it dials the next digit(s) in the series. Your phone waits until the call connects, then prompts you for confirmation before it dials the next digit(s). You can add a pause or a wait while your call is dialing. To add a pause before the phone connects, press and hold # . When p appears, press it to add a pause. Or, if you are adding a wait, do not press p. The w will eventually appear and, when it does, press it to add a wait. calls 41 other features advanced calling feature conference call After your first participant is attach a phone number speed dial connected, dial the next number, press N and then press the LINK key. Dial an area code or prefix for a phonebook number, press M > Attach Number Speed dial a phonebook entry:

Enter a speed dial number, press

# and then N. Tip: If you forget the speed dial number for a phonebooks entry, press M > Phonebook, highlight the desired entry, and press the VIEW key. call forwarding Set up or cancel call forwarding:

call barring M > Settings > Call Forward Restrict outgoing or incoming calls:

M > Settings > Security > Call Barring 42 other features feature change phone line fixed dial quick dial DTMF tones If you have a SIM card for dual phone lines, you can change your line to make and receive calls from your other phone number. M > Settings > Phone Status > Active Line The active line indicator shows which phone line is active (see page 22). When you turn on fixed dialing, you can call only numbers stored in the fixed dial list. Turn fixed dialing on or off:

M > Settings > Security > Fixed Dial Use the fixed dial list:

M > Office Tools > Dialing Services > Fixed Dial Dial preprogrammed phone numbers:

M > Office Tools > Dialing Services > Quick Dial Set to Long DTMF or Short DTMF:

M > Settings > Initial Setup > DTMF other features 43 phonebook feature add new entry If you store your entry onto the SIM card, the phone number is together with SIM card. If you use a different SIM card you will see the same phone entry on the phone. If you store your entry onto the phone, the phone number is together with the phone. If you put the same SIM card into a different phone, you wont find the phone entry. M > Phonebook > M > New > Number

> Store to Shortcut: Enter a phone number in the home screen, then press the STORE key to create an entry for that number. Tip: Some people have more than one phone number. When creating a phonebook entry, select More to store another number for the same Name. Note: Phones memory is 100 entries. The SIM capacity depends on the carriers SIM card type, but at most 255 entries. 44 other features feature download ringtones dial number set category for entry set category view You can try this function by sending from one handset to another one:

M > Messages > Create > SMS/EMS or MMS or MMS Templates > Insert > Sound The ringtone download is through EMS or MMS. When you receive the EMS and MMS from another party, you can retrieve the ring tone from EMS or MMS message. You can also send the ring tone by sending EMS or MMS. Call a number stored in the phonebook:

M > Phonebook, highlight the phonebook entry, press N. Shortcut: In the phonebook, press a keypad key one or more times to jump to entries that begin with the letters on that key. M > Phonebook > entry M > Category You can classify an entry into the following categories: All, Business, Personal, General, VIPs, or a category you create. M > Phonebook > entry M > Category You can view All entries or those in the predefined category such as Business, Personal, General, VIPs, or a category you create. other features 45 feature search phonebook entry sort phonebook list copy phonebook entry copy multiple entries Press a keypad key 1 or more times to jump to entries that begin with the keys letters. Press a second letter to jump to entries beginning with the two letters you entered. You can enter up to three letters. M > Phonebook Set the order in which entries are listed:

M > Phonebook > M > Setup > Sorting > sort order Copy a phonebook entry to the SIM card, or from the SIM card to the phone:

M > Phonebook, highlight the entry, press M > Copy > Entries > To Copy multiple phonebook entries between the phone and SIM card:

M > Phonebook, highlight one entry, press M > Copy > Entries, press the CHANGE key, highlight another entry, press the ADD key. Repeat as necessary, press the DONE key, > To. 46 other features messages For basic multimedia message features, see page 14. feature send text message send multimedia message send a quick note send a multimedia template read new message read old messages M > Messages > Create > SMS/EMS M > Messages > Create > MMS M > Messages > Quick Notes Open a multimedia template with preloaded media:

M > Messages > Create > MMS Templates Read a new text or multimedia message:

Press the READ key when the New Message notification displays. Read old messages:

M > Messages > Inbox Press M to perform various operations on a message. other features 47 feature send a multimedia template read new message read old messages read sent messages edit old draft browser messages info services Open a multimedia template with preloaded media:

M > Messages > Create > MMS Templates Read a new text or multimedia message:

Press the READ key when the New Message notification displays. Read old messages:

M > Messages > Inbox Press M to perform various operations on a message. Read messages that you sent:

M > Messages > Outbox Sent messages are saved in the Outbox. Save the message that you are editing to the Draft box for later editing:

M > Messages > Draft Read messages received by your browser:

M > Messages > Browser Msgs Read messages from subscription-based services:

M > Messages > Info Services 48 other features feature sending and receiving vCard You can send the vCard by sending MMS with attachment (vCard is the attachment). You also can receive vCard from anyother party throu MMS with attachment. You can save the received vCard by open MMS with vCard attachment. This function can be sent from one handset to another. M > Messages > Create > MMS or MMS Templates

> Insert > vCard instant messaging feature log in M > Office Tools > IM > Log In find others online start conversation open active conversation end conversation log out After you log in:

Select Contact List to see a list of other users. From your Contact List, highlight a name in Online Contacts, press the SEND IM key. From your Contact list, highlight a name in Conversation, press the VIEW key. From the conversation display:

M > End conversation Select Log Out from the IM Online menu. other features 49 chat feature start chat receive chat request end chat M > Office Tools > Chat M > New Chat Press the ACCEPT key or the IGNORE key. During a chat session:

M > End Chat personalizing feature language scroll Set menu language:

M > Settings > Initial Setup > Language Set the highlight bar to stop or wrap around in the menu lists:

M > Settings > Initial Setup > Scroll ring volume M > Settings > Ring Styles > style Detail

> Ring Volume keypad volume M > Settings > Ring Styles > style Detail clock view menu view

> Key Volume Display an analog or digital clock in the home screen:

M > Personalize > Home Screen > Clock Set Display the main menu as graphic icons or as a text-based list:

M > Personalize > Main Menu > View 50 other features feature main menu show/hide menu icons change home keys shortcuts master reset Reorder items in your phones main menu:

M > Personalize > Main Menu > Reorder Show or hide menu feature icons in the home screen:

M > Personalize > Home Screen > Home keys

> Icons Change the functions for the soft keys and navigation key in the home screen:

M > Personalize > Home Screen > Home keys Create a shortcut to a menu item:

Highlight the menu item, then press and hold M. Use a shortcut:

Press M, then press the shortcut number. Reset all options except unlock code, security code, and lifetime timer:

M > Settings > Initial Setup > Master Reset Note: Before the master reset, you need to input your security code. other features 51 feature master clear To reset all options to their factory settings and clear all user entries (such as downloaded wallpapers, main menu animation, and sounds):

Warning: This option erases all information you have entered (including phonebook entries) and content you have downloaded. Once you erase the information, it cannot be recovered. All options are reset back to their factory settings, except for the unlock code, security code, and lifetime timer. Find it: Press M > Settings > Initial Setup

> Master Clear To clear all information, you need to enter the Security Code (000000). call times & costs Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing P. This time includes busy signals and ringing. The amount of network connection time that you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, contact your service provider. 52 other features feature call times in-call timer call cost call cost setup Display call timers:

M > Recent Calls > Call Times Display time during a call:

M > Settings > In Call Setup > In-Call Timer Display call cost trackers:

M > Recent calls > Call Cost Set a credit limit:

M > Settings > In-Call Setup

> Call Cost Setup handsfree operation Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. feature speakerphone auto answer Activate a connected external speakerphone during a call:

Press the H.FREE key Automatically answer calls when connected to a car kit or headset:

M > Settings > Headset > Auto Answer other features 53 network feature network settings Display network information and adjust network settings:

M > Settings > Network personal organizer feature M > Office Tools > Alarm Clock set alarm turn off alarm When an alarm displays:

To turn off the alarm, press the DISABLE key. To set the alarm to ring later, press the SNOOZE key. M > Office Tools > Calculator M > Office Tools > Calculator M > Exchange Rate Enter exchange rate, press the OK key, enter amount, and select M > Convert Currency. calculator currency converter 54 other features feature stop watch M > Office Tools > Stop Watch Press the START key to start counting the time, the STOP key to stop counting the time, and press RESET to reset the stopwatch. Note: After Stop Watch is activated, you may press SNAPSHOT to keep track of the time elapse you would like to refer to for later use. After stopping the Stop Watch, press the Right or Left keys to navigate through the SNAPSHOT time 1, 2, 3, and further. other features 55 security feature SIM PIN phone lock Lock or unlock the SIM card:

M > Settings > Security > SIM PIN Caution: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays SIM Blocked. M > Settings > Security > Phone Lock Select to lock the phone right now or enable/disable the Automatic Lock. fun & games feature manage pictures manage sounds Manage pictures and animations:

M > Multimedia > Pictures Manage ring tones and music that you have downloaded or composed:

M > Multimedia > Sounds start browser M > Web Access > Start Browser start games M > Games & Apps > game 56 other features service and repairs check here first If your phone does not seem to work properly, look here first. If you still need help, see service and repairs on page 58. changing the time on the phones clock Question: My phones clock is incorrect during normal use. How can I change it?

Answer: The phones system clock is reset whenever you remove the battery. This will cause the clock to display the incorrect time the next time you turn on the phones power. Whenever you replace the battery and turn on the phones power, be sure to enter the correct time and date:

Find it: Press M > Settings > Initial Setup > Time and Date using the Send/End key on the headset Question: When I use the headset with my phone, nothing happens when I press the Send/End key on the headset. Why?

Answer: The phone does not support the Send/End key function on the headset. service and repairs 57 no incoming call ring tone Question: Why dont I hear a ring tone for incoming calls or messages?

Answer: The volume may be set to level 0 (silent). Check if your ring style setting is Silent:

Find it: Press M > Settings > Ring Style > Style Or, check if the ring volume is set to level 0:

Find it: Press M > Settings > Ring Style > Ring Style detail > Ring Volume no service Question: When I turn on my phone for the first time, or when I turn it on while traveling to another country, my phone displays No Service. Why?

Answer: Each operator has its own operation frequency band. Make sure your phones band selection setting matches the operators frequency band:

Find it: Press M > Settings > Network > Band Selection service and repairs If you have questions or need assistance, we're here to help. Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575

(Canada). 58 service and repairs Specific Absorption Rate Data The model wireless phone meets the governments requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 1.38W/kg , and when worn on the body, as described in Specific Absorption Rate Data 59 this user guide, is 0.66 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).2 While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:

http://www.phonefacts.net or the Canadian Wireless Telecommunications Association (CWTA) Web site:

http://www.cwta.ca 1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. 60 Specific Absorption Rate Data Specific Absorption Rate Data The model wireless phone meets the governments requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is , 1.38 W/kg and when worn on the body, as described in this Specific Absorption Rate Data 61 user guide, is . 0.66 W/kg The SAR value for this product in its data transmission mode (body-worn use) is W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).2 While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:

http://www.phonefacts.net or the Canadian Wireless Telecommunications Association (CWTA) Web site:

http://www.cwta.ca 3. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 4. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. 62 Specific Absorption Rate Data

IMPORTANT SAFETY AND LEGAL INFORMATION>

Software Copyright Notice The Motorola products described in this manual may include copyrighted Motorola and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Part Number: 6809476A21-O 2 Contents Safety and General Information . 4 FDA Consumer Information on Wireless Phones . 10 Product Registration . 20 RF Energy Interference . 20 Export Law Assurances. 20 Wireless: The New Recyclable . 21 Wireless Phone Safety Tips . 23 3 Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR PHONE. The information provided in this document supersedes the general safety information in users guides published prior to December 1, 2002. Exposure To Radio Frequency (RF) Energy Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits. Your Motorola phone is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy. Operational Precautions To assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards, always adhere to the following procedures. External Antenna Care Use only the supplied or Motorola-approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone. Do NOT hold the external antenna when the phone is IN USE. Holding the external antenna affects call quality and may cause the phone to operate at a higher power level than needed. In addition, use of unauthorized antennas may result in non-compliance with the local regulatory requirements in your country. 4 Phone Operation When placing or receiving a phone call, hold your phone as you would a wireline telephone. Body-Worn Operation To maintain compliance with RF energy exposure guidelines, if you wear a phone on your body when transmitting, always place the phone in a Motorola-supplied or approved clip, holder, holster, case, or body harness for this phone, if available. Use of accessories not approved by Motorola may exceed RF energy exposure guidelines. If you do not use one of the body-worn accessories approved or supplied by Motorola, and are not using the phone held in the normal use position, ensure the phone and its antenna are at least 1 inch (2.5 centimeters) from your body when transmitting. Data Operation When using any data feature of the phone, with or without an accessory cable, position the phone and its antenna at least 1 inch (2.5 centimeters) from your body. Approved Accessories Use of accessories not approved by Motorola, including but not limited to batteries and antennas, may cause your phone to exceed RF energy exposure guidelines. For a list of approved Motorola accessories, visit our website at www.Motorola.com. RF Energy Interference/Compatibility Note: Nearly every electronic device is susceptible to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your phone may cause interference. 5 Facilities Turn off your phone in any facility where posted notices instruct you to do so. These facilities may include hospitals or health care facilities that may be using equipment that is sensitive to external RF energy. Aircraft When instructed to do so, turn off your phone when on board an aircraft. Any use of a phone must be in accordance with applicable regulations per airline crew instructions. Medical Devices Pacemakers Pacemaker manufacturers recommend that a minimum separation of 6 inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker. Persons with pacemakers should:

ALWAYS keep the phone more than 6 inches (15 centimeters) from your pacemaker when the phone is turned ON.

NOT carry the phone in the breast pocket.

Use the ear opposite the pacemaker to minimize the potential for interference.

Turn OFF the phone immediately if you have any reason to suspect that interference is taking place. Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information. 6 Use While Driving Check the laws and regulations on the use of phones in the area where you drive. Always obey them. When using your phone while driving, please:

Give full attention to driving and to the road.

Use handsfree operation, if available.

Pull off the road and park before making or answering a call if driving conditions so require. Responsible driving best practices may be found in the Wireless Phone Safety Tips at the end of this manual and at the Motorola website:

www.Motorola.com/callsmart. Operational Warnings For Vehicles With an Air Bag Do not place a phone in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a phone is placed in the air bag deployment area and the air bag inflates, the phone may be propelled with great force and cause serious injury to occupants of the vehicle. Potentially Explosive Atmospheres Turn off your phone prior to entering any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death. Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Areas with potentially explosive atmospheres are often but not always posted. 7 Blasting Caps and Areas To avoid possible interference with blasting operations, turn OFF your phone when you are near electrical blasting caps, in a blasting area, or in areas posted Turn off electronic devices. Obey all signs and instructions. Batteries Batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Use only Motorola original batteries and chargers. Your battery or phone may contain symbols, defined as follows:

Symbol LiIon BATT Definition Important safety information will follow. Your battery or phone should not be disposed of in a fire. Your battery or phone may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Your battery or phone should not be thrown in the trash. Your phone contains an internal lithium ion battery. Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when watching television or playing 8 video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone. (The flashing-light feature is not available on all products.) Parents should monitor their children's use of video game or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

Do not play or use a flashing-lights feature if you are tired or need sleep.

Take a minimum of a 15-minute break hourly.

Play in a room in which all lights are on.

Play at the farthest distance possible from the screen. Repetitive Motion Injuries When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders:

Take a minimum 15-minute break every hour of game playing.

If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again. If you continue to have sore hands, wrists, or arms during or after play, stop playing and see a doctor.

9 FDA Consumer Information on Wireless Phones The U.S. Food and Drug Administration (FDA) provides consumer information on wireless phones at:

http://www.fda.gov/cellphones/qa.html Following are safety-related questions and answers discussed at this web site. Do wireless phones pose a health hazard?

The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radio frequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results. What is FDA's role concerning the safety of wireless phones?

Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radio 10 frequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following:

Support needed research into possible biological effects of RF of the type emitted by wireless phones;

Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and

Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group:

National Institute for Occupational Safety and Health

Environmental Protection Agency

Federal Communications Commission

Occupational Safety and Health Administration

National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities, as well. FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. 11 FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the primary subject of the safety questions discussed in this document. What is FDA doing to find out more about the possible health effects of wireless phone RF?

FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radio frequency energy (RF). FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement

(CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world. 12 What steps can I take to reduce my exposure to radio frequency energy from my wireless phone?

If there is a risk from these products--and at this point we do not know that there is--it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radio frequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure. If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. What about children using wireless phones?

The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radio frequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure. Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly 13 precautionary; it was not based on scientific evidence that any health hazard exists. Do hands-free kits for wireless phones reduce risks from exposure to RF emissions?

Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit. Do wireless phone accessories that claim to shield the head from RF radiation work?

Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike hand-free kits, these so-called shields may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal Trade Commission (FTC) charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim. 14 Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (Accessories) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (Software) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:

Products and Accessories Products Covered Products and Accessories as defined above, unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap covers and cases. Length of Coverage One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. 15 Products Covered Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Consumer and Professional Two-Way Radio Accessories. Products and Accessories that are Repaired or Replaced. Length of Coverage Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. 16 Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage. Software Length of Coverage Ninety (90) days from the date of purchase. Products Covered Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk). Exclusions Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided as is and without warranty. Who is Covered?

This warranty extends only to the first consumer purchaser, and is not transferable. 17 What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service. How to Obtain Warranty Service or Other Information USA Phones 1-800-331-6456 Pagers 1-800-548-9954 Two-Way Radios and Messaging Devices 1-800-353-2729 Canada All Products 1-800-461-4575 TTY For Accessories and Software, please call the telephone number designated above for the product with which they are used. TTY 1-888-390-6456 You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly;

(e) your address and telephone number. What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A 18 PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT

(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted. 19 Product Registration Online Product Registration:

http://www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product. RF Energy Interference This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. 20 Wireless: The New Recyclable Your wireless phone can be recycled. Recycling your wireless phone reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products. The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their phones and have taken steps to promote the collection and environmentally sound recycling of end-of-life wireless devices. As a wireless phone user, you have an important role in ensuring that this phone is recycled properly. When it comes time to give this phone up or trade it in for a new one, please remember that the phone, the charger, and many of its accessories can be recycled. It's easy. To learn more about CTIA's Recycling Program for Used Wireless Devices in the United States, including information on where to recycle wireless devices near you, please visit www.recyclewirelessphones.com. 21 22 art# 020827-O.eps Wireless Phone Safety Tips Safety is your most important call!

Your Motorola wireless telephone gives you the powerful ability to communicate by voice almost anywhere, anytime, wherever wireless phone service is available and safe conditions allow. But an important responsibility accompanies the benefits of wireless phones, one that every user must uphold. When driving a car, driving is your first responsibility. If you find it necessary to use your wireless phone while behind the wheel of a car, practice good common sense and remember the following tips:

1 Get to know your Motorola wireless phone and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road. 23 2 When available, use a hands-free device. If possible, add an additional layer of convenience to your wireless phone with one of the many Motorola Original hands-

free accessories available today. 3 Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you. 4 Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous. 5 If you receive an incoming call at an inconvenient time do not take notes or look up phone numbers while driving. Jotting down a to do list or going through your address book takes attention away from your primary responsibilitydriving safely. 6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan calls when your car will be stationary. If you need to make a call while moving, dial only a few numbers, check the road and your mirrors, then continue. 7 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations which have the potential to divert your attention away from the road. 24 8 Use your wireless phone to call for help. Dial 9-1-1 or other local emergency number in the case of fire, traffic accident or medical emergencies.*

9 Use your wireless phone to help others in emergencies. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you.*

10 Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.*

* Wherever wireless phone service is available. 25 Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For more information, please call 1-888-901-SAFE or visit the CTIA Web site at www.wow-com.com 26