Operating Instructions Home Network System Keychain Remote Model No. KX-HNK102 Thank you for purchasing a Panasonic product. This document explains how to operate the keychain remote properly. For details about how to use the system, refer to the Users Guide
(page 12). Please read this document before using the unit and save it for future reference. For assistance, please contact us at 1-800-272-7033 or visit our Web site: http://shop.panasonic.com/support for customers in the U.S.A. Please register your product: http://shop.panasonic.com/support In order to use this device:
R Download the latest version of the [Home Network] app. R Update your hub to the latest firmware version (version 5.50 or later). For more information, refer to the Users Guide (page 12). Printed in China HNK102_(en_en_)_0616_ver.021.pdf 1 2015/06/16 18:14:13 Table of Contents Important Information Accessory information ...............3 About this system ......................4 For your safety ...........................4 Important safety instructions ......5 For best performance ................5 Other information .......................6 Setup Part names and functions ..........8 LED indicator .............................8 Setup overview ..........................9 Inserting the battery .................10 Attaching the key ring ..............10 Registering the remote ............11 Wireless communication range .......................................11 Appendix Using the remote .....................12 Features available when using the
[Home Network] app ................12 Accessing the Users Guide ....12 Specifications ..........................13 FCC and other information ......14 Customer services ...................15 Limited Warranty (ONLY FOR U.S.A.) .....................................16 2 HNK102_(en_en_)_0616_ver.021.pdf 2 2015/06/16 18:14:13 Important Information Accessory information Supplied accessories No. Accessory item/Part number 1 A Battery*1 B Key ring/PNGX1035Z 1
*1 When replacing the battery, refer to the battery specifications noted under Quantity Power source on page 13. A B Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Trademarks R iPhone and iPad are registered trademarks of Apple Inc. R Android is a trademark of Google Inc. R Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. R All other trademarks identified herein are the property of their respective owners. For assistance, please visit http://shop.panasonic.com/support 3 HNK102_(en_en_)_0616_ver.021.pdf 3 2015/06/16 18:14:13 Important Information About this system R This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. R The systems wireless features are subject to interference, therefore functionality in all situations cannot be guaranteed. Panasonic will not be held responsible for injury or damage to property that occurs in the event of wireless communication error or failure. For your safety To prevent severe injury and loss of life/
property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not connect non-specified devices. Installation R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. Operating safeguards R Do not disassemble the product. Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. DECT features operate between 1.92 GHz and 1.93 GHz with a peak transmission power of 115 mW. R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. CR Lithium battery R Do not recharge, disassemble, remodel, heat or throw it into fire. and R Do not touch the terminals with metal objects. R Risk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to local regulations. R If any electrolyte should come into contact with your hands or clothes, wash it off thoroughly with water. R If any electrolyte should come into contact with your eyes, never rub your eyes. Rinse your eyes 4 For assistance, please visit http://shop.panasonic.com/support HNK102_(en_en_)_0616_ver.021.pdf 4 2015/06/16 18:14:13 thoroughly with water, and then consult a doctor. CAUTION CR Lithium battery R Use only the battery noted on page 3. R Insert the battery correctly. R Do not leave the battery in an automobile exposed to direct sunlight for a long period of time with the doors and windows closed. R Remove the battery if you do not use the product for a long period of time. Keep it in a cool, dark area. R Do not replace a battery with wet hands. R Keep out of the reach of small children. There is a risk of swallowing. If the battery is swallowed, seek medical attention immediately. R Remove the battery if it becomes unusable. There is a risk of leakage, overheating, and rupture. Do not attempt to use a battery if it is leaking. R Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. Do not intentionally pour water on the battery or allow it to get wet. There is a risk of fire and smoke. If the battery becomes wet, remove it immediately and contact an authorized service center. Important Information Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Use only the batteries indicated in this document. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Hub location/avoiding noise The hub and other compatible Panasonic devices use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your hub:
at a convenient, high, and central location with no obstructions between the product and hub in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. facing away from radio frequency transmitters, such as external For assistance, please visit http://shop.panasonic.com/support 5 HNK102_(en_en_)_0616_ver.021.pdf 5 2015/06/16 18:14:13 Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery removal procedure Refer to Inserting the battery on page 10. Important Information antennas of mobile phone cell stations. (Avoid putting the hub on a bay window or near a window.) R If the reception for a hub location is not satisfactory, move the hub to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product. R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 C (32 F) or greater than 40 C (104 F). R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Routine care R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder. 6 For assistance, please visit http://shop.panasonic.com/support HNK102_(en_en_)_0616_ver.021.pdf 6 2015/06/16 18:14:13 Notice Important Information For assistance, please visit http://shop.panasonic.com/support 7 HNK102_(en_en_)_0616_ver.021.pdf 7 2015/06/16 18:14:13 Setup Part names and functions n Front view n Rear view LED indicator
(Arm: Away) button Arms the alarm system using the
[Arm: Away] mode.
(disarm) button Disarms the alarm system.
(smart) button Used to turn on a smart plug, trigger the alarm system, etc. Battery cover lock Battery cover M Used to register the keychain remote to the hub. Key ring eyelet Key ring N LED indicator You can use the LED indicator to confirm the remotes status. Indicator Off Amber, blinking quickly Red, lit Green, lit Status Normal operation or no power*1 Signal is being sent to the hub (you are pressing a button)*2
[Arm: Away] mode selected (you pressed the arm button)*2
[Disarm] mode selected (you pressed the disarm button), or you pressed the smart button*2 8 For assistance, please visit http://shop.panasonic.com/support HNK102_(en_en_)_0616_ver.021.pdf 8 2015/06/16 18:14:14 ABCDEFHIG Setup 4 Confirm the usage area Read the information in this document to confirm that the desired usage area is suitable to proper operation. Indicator Red, blinking Green, blinking slowly Status Remote is out of range of the hub, or could not communicate with the hub Registration mode
(you pressed and held M N) Low battery Repeating pattern of blinking green and blinking red
*1 The LED lights for about 2 seconds after a button is pressed, then turns off. If the LED indicator does not light when you press a button, the battery must be replaced.
*2 The LED indicator does not indicate remotes status if the remote has not been registered
(page 11). Setup overview 1 Initial setup Make sure you can access the system using your mobile device. For details, refer to the System Setup Guide included with your hub. 2 Insert the battery 3 Registration The remote is battery powered. Required only if the remote was purchased separately (i.e., not as part of a bundle). For assistance, please visit http://shop.panasonic.com/support 9 HNK102_(en_en_)_0616_ver.021.pdf 9 2015/06/16 18:14:14 Setup Inserting the battery R USE ONLY a CR2 Lithium battery. R Confirm the polarities (
). R Using a metal object to open the 1 Remove the battery cover. lock may scratch the lock.
, R Insert a thin, flat object into the battery cover lock and rotate it to the unlocked position, as shown below. 3 Attach and lock the battery cover. R After attaching the battery cover, rotate the lock to the locked position. Attaching the key ring Attach the key ring to the remote as shown. Locked Unlocked R Grasp the indented areas on the sides of the battery cover
(A) and lift the cover up (B). 2 Insert the battery. 10 For assistance, please visit http://shop.panasonic.com/support HNK102_(en_en_)_0616_ver.021.pdf 10 2015/06/16 18:14:14 112 Registering the remote This procedure is not required for devices that were included as part of a bundle. Before you can use the remote, it must be registered to the hub. If you purchased devices separately
(i.e., not as part of a bundle), you must register each device to the hub. You can register each device by using the registration buttons or the [Home Network] app. Using registration buttons 1 Hub:
Press and hold M DEVICEN until the LED indicator blinks slowly in green. OTHER 2 Remote:
Open the battery cover (page 10), then use an object with a thin tip, press and hold M N until the LED indicator blinks slowly in green (page 8). R When registration is complete, the hub sounds one long beep. Setup Note:
R To cancel without registering the remote, press M on the remote again. N on the hub and R If registration fails, the hub sounds several short beeps. Using the app When you register the remote by using the [Home Network] app, you can assign a name to your devices. For more information, refer to the Users Guide (page 12). Wireless communication range The wireless communication range of each device in the system from the hub is approximately 50 m (160 feet) indoors and approximately 300 m
(1,000 feet) outdoors. Wireless communication may be unreliable when the following obstacles are located between the hub and other devices. R Metal doors or screens R Walls containing aluminum-sheet insulation R Walls made of concrete or corrugated iron R Double-pane glass windows R Multiple walls R When using each device on separate floors or in different buildings For assistance, please visit http://shop.panasonic.com/support 11 HNK102_(en_en_)_0616_ver.021.pdf 11 2015/06/16 18:14:14 Appendix Using the remote Changing the arm mode Press the desired arm mode button. R The LED indicator lights for about 2 seconds according to the arm mode
(page 8). Canceling an alert When the hub is sounding an alert, you can press keychain remote to cancel the alert. R When the keychain remote cancels the alert, the LED indicator lights for about 2 seconds. on the or Using the smart button You can press the keychain remotes smart button to turn on a smart plug, trigger the alarm system, etc. Use the [Home Network] app to change the feature assigned to the smart button. For more information, refer to the Users Guide (page 12). Features available when using the
[Home Network] app Some of the features that are available when using the [Home Network] app are listed below. For more information, refer to the Users Guide (page 12). Alarm system You can use the app to arm and disarm the alarm system. Device management You can use the app to change the remotes name and assign a feature to the keychain remotes smart button. Accessing the Users Guide The Users Guide is a collection of online documentation that helps you get the most out of the [Home Network] app. 1 iPhone/iPad in the apps home screen. Tap Android devices Tap devices menu button in the apps home screen. or press your mobile 2 Tap [Users Guide]. Note:
R Microsoft Windows Internet Explorer 8 and earlier versions are not supported. R Android 4.1 or later versions are recommended. R You can also access the Users Guide at the web page listed below. www.panasonic.net/pcc/support/tel/
homenetwork/manual/
12 For assistance, please visit http://shop.panasonic.com/support HNK102_(en_en_)_0616_ver.021.pdf 12 2015/06/16 18:14:14 Appendix Specifications R Standards DECT (Digital Enhanced Cordless Telecommunications) R Frequency range DECT: 1.92 GHz 1.93 GHz R RF transmission power DECT: 115 mW (max.) R Power source Lithium battery CR2 (1 3.0 V, 850 mAh) R Operating conditions 0 C 40 C (32 F 104 F) R Battery life Approx. 2 years (when the remote is used 10 times a day, in an environment of 25 C (77 F))*1 R Dimensions (height width depth) 77 mm 27 mm 18 mm
(3 1/32 inches 1 1/18 inches 23/32 inches)
(without the key ring attached) R Mass (weight) Approx. 17 g (0.04 lb), excluding the battery and without the key ring attached
*1 Battery life may be reduced depending on the operating environment, and whether the remote is used when it is out of range of the hub. For assistance, please visit http://shop.panasonic.com/support 13 HNK102_(en_en_)_0616_ver.021.pdf 13 2015/06/16 18:14:14 Appendix FCC and other information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this device. CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Some devices operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, this device should not be placed near or on top of a TV or VCR. If interference is experienced, move this device further away from the TV or VCR. This will often reduce or eliminate interference. FCC RF Exposure Warning:
R This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. R This product may not be collocated or operated in conjunction with any other antenna or transmitter. R For body-worn operation, the device must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements. Notice:
R FCC ID can be found inside the unit. 14 For assistance, please visit http://shop.panasonic.com/support HNK102_(en_en_)_0616_ver.021.pdf 14 2015/06/16 18:14:14 Customer services Appendix For assistance, please visit http://shop.panasonic.com/support 15 HNK102_(en_en_)_0616_ver.021.pdf 15 2015/06/16 18:14:14 You may also contact us directly at: 1-800-272-7033,Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.Accessories!hp://shop.panasonic.com/supportCustomer Services DirectoryShopfor all your Panasonic gearGo to Get everything you need to get the most out ofyour Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Baeries, Backup Chargers & moreFor Product Informaon, Operang Assistance, Parts, Owners Manuals, Dealer and Service infogo to hp://shop.panasonic.com/supportFor the hearing or speech impaired TTY: 1- 877-833-8855 As of June 2015 Appendix Limited Warranty (ONLY FOR U.S.A.) 16 For assistance, please visit http://shop.panasonic.com/support HNK102_(en_en_)_0616_ver.021.pdf 16 2015/06/16 18:14:14 Limited Warranty Coverage (For USA Only)LaborOne (1) YearPartsOne (1) YearTo submit a new repair request and for quick repair status visit our Web Site athttp://shop.panasonic.com/supportPanasonic Products Limited WarrantyOnline Repair RequestMail-In Service--Online Repair RequestIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (warranty period), at its option either (a) repair your product with new or refurbished parts,(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.During the Labor warranty period there will be no charge for labor. During the Parts warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States.This warranty is extended only to the original purchaser of a new product which was not sold as is.Home Network System ProductsmicroSD card (Included model only)90 days N/AWhen shipping the unit, carefully pack, include all supplied accessories listed in the Owners Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.Product or Part Name Appendix For assistance, please visit http://shop.panasonic.com/support 17 HNK102_(en_en_)_0616_ver.021.pdf 17 2015/06/16 18:14:14 Limited Warranty Limits and Exclusions(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE.THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to: Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake, VA 23320As of June 2015 Notes 18 HNK102_(en_en_)_0616_ver.021.pdf 18 2015/06/16 18:14:14 Notes 19 HNK102_(en_en_)_0616_ver.021.pdf 19 2015/06/16 18:14:14 For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No.
(found on the products carton box) Name and address of dealer Date of purchase Attach your purchase receipt here. HNK102_(en_en_)_0616_ver.021.pdf 20 2015/06/16 18:14:14 A Use CR2 Lithium battery.BIMPORTANT!If your product is not working properly. Visit our Web site: http://shop.panasonic.com/supportLFAQ and troubleshooting hints are available.Use the Home Network app to access the Users Guideand refer to the Troubleshooting section.Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic System Networks Co., Ltd. 2015