Installation Guide Home Network System Water Leak Sensor Model No. KX-HNS103 Thank you for purchasing a Panasonic product. This document explains how to install the water leak sensor properly. For details about how to use the system, refer to the Users Guide
(page 15). Please read this document before using the unit and save it for future reference. For assistance, please contact us at 1-800-272-7033 or visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico. Please register your product: www.panasonic.com/prodreg Printed in China HNS103_(en_en)_1120_ver.010.pdf 1 2014/11/19 19:26:58 Table of Contents Introduction Accessory information ...............3 Important Information About this system ......................4 For your safety ...........................4 Important safety instructions ......5 For best performance ................5 Other information .......................6 Setup Part names and functions ..........8 About the LED indicator .............8 Setup overview ..........................8 Inserting the battery ...................9 Registering the sensor ...............9 Information about sensor features ....................................10 Wireless communication range .......................................10 Installation ...............................11 Appendix Features available when using the
[Home Network] app ................15 Accessing the Users Guide ....15 Specifications ..........................16 FCC and other information ......17 Customer services ...................18 Warranty (For United States and Puerto Rico) .............................19 2 HNS103_(en_en)_1120_ver.010.pdf 2 2014/11/19 19:26:58 Introduction Accessory information Supplied accessories No. Accessory item/Part number A Battery*1 B Wall mounting adaptors*2 C Wall mounting screws (25 mm (1 inch))*3/XTB4+25AVW
*1 When replacing the battery, see Power source of Specifications, page 16 Quantity 1 2 3 for battery information.
*2 1 adaptor for the main unit: PNHR2107Z 1 adaptor for the probe unit: PNHR2108Z
*3 2 screws for the main unit and 1 screw for the probe unit A B C Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Trademarks R iPhone and iPad are registered trademarks of Apple Inc. R Android is a trademark of Google Inc. For assistance, please visit www.panasonic.com/support 3 HNS103_(en_en)_1120_ver.010.pdf 3 2014/11/19 19:26:58 Important Information About this system This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. For your safety To prevent severe injury and loss of life/
property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not connect non-specified devices. R Keep small parts (screws, etc.) out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately. Operating safeguards R Do not disassemble the product. Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. DECT features operate between 1.92 GHz and 1.93 GHz with a peak transmission power of 115 mW. R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Installation R To prevent the risk of fire or electrical shock, do not expose the product to rain. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. R Do not allow the cable to be excessively pulled, bent or placed under heavy objects. Keep the main unit upright at all times. CR Lithium battery R Do not recharge, disassemble, remodel, heat or throw it into fire. and R Do not touch the terminals with metal objects. R Risk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to local regulations. R If any electrolyte should come into contact with your hands or clothes, wash it off thoroughly with water. R If any electrolyte should come into contact with your eyes, never rub your eyes. Rinse your eyes 4 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 4 2014/11/19 19:26:58 thoroughly with water, and then consult a doctor. CAUTION Installation and location R Although this unit conforms to the IPX4*1 specification, do not intentionally expose it to water.
*1 IPX4 indicates that the unit is not harmfully affected by water sprayed on it from any direction. CR Lithium battery R Use only the battery noted on page 3. R Insert the battery correctly. R Do not leave the battery in an automobile exposed to direct sunlight for a long period of time with the doors and windows closed. R Remove the battery if you do not use the product for a long period of time. Keep it in a cool, dark area. R Do not replace a battery with wet hands. R Keep out of the reach of small children. There is a risk of swallowing. If the battery is swallowed, seek medical attention immediately. R Remove the battery if it becomes unusable. There is a risk of leakage, overheating, and rupture. Do not attempt to use a battery if it is leaking. Important Information Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Use only the batteries indicated in this document. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Hub location/avoiding noise The hub and other compatible Panasonic devices use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your hub:
at a convenient, high, and central location with no obstructions between the product and hub in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. facing away from radio frequency R Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. For assistance, please visit www.panasonic.com/support transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the hub on a bay window or near a window.) 5 HNS103_(en_en)_1120_ver.010.pdf 5 2014/11/19 19:26:58 Important Information R If the reception for a hub location is not satisfactory, move the hub to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product. R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 C (32 F) or greater than 40 C (104 F). R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. metal probes with detergent if necessary. Information on Disposal in other Countries outside the European Union These symbols (A, B, C) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery removal procedure Refer to Inserting the battery on page 9. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Routine care R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder. R If the probe units metal probes become dirty or oily, the product may not detect water. Clean the 6 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 6 2014/11/19 19:26:58 123 Notice Important Information For assistance, please visit www.panasonic.com/support 7 HNS103_(en_en)_1120_ver.010.pdf 7 2014/11/19 19:26:58 Setup Part names and functions n Main unit n Probe unit N Main unit cover M Used to confirm the status of the sensor or register the sensor to the hub. LED indicator About the LED indicator You can press M N and check the LED indicator to confirm the sensors status. Indicator Green, lit Red, lit Red, blinking Green, blinking Status No water detected Water detected Sensor is out of range of the hub Registration mode
(You pressed and held M No battery power Off Note:
R The LED indicator does not indicate sensor status if the sensor has not been registered (page 9). N) Setup overview 1 Initial setup Make sure you can access the system using your mobile device. For details, refer to the System Setup Guide included with your hub. 2 Insert the battery 3 Registration The sensor is battery powered. Required only if the sensor was purchased separately (i.e., not as part of a bundle). 4 Confirm the installation area Read the information in this document to confirm that the 8 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 8 2014/11/19 19:26:58 BCA desired installation area is suitable to proper operation. 5 Installation Install the sensor in the desired location. Inserting the battery R USE ONLY a CR2 Lithium battery. R Confirm the polarities (
). 1 Remove the main unit cover.
, R Lift from the indented area (A) and open the main unit cover
(B). 2 Insert the battery. Setup Registering the sensor This procedure is not required for devices that were included as part of a bundle. Before you can use the sensor, it must be registered to the hub. If you purchased devices separately
(i.e., not as part of a bundle), you must register each device to the hub. You can register each device by using the registration buttons or the [Home Network] app. Using registration buttons 1 Hub:
Press and hold M DEVICEN until the LED indicator blinks in green. OTHER 2 Sensor:
N until the Remove the main unit cover and press and hold M LED indicator blinks in green
(page 8). R When registration is complete, the hub sounds one long beep. Note:
R To cancel registration, press M on the hub and on the sensor. R If registration fails, the hub sounds several short beeps. N 3 Attach the main unit cover. Using the app When you register the sensor by using the [Home Network] app, you can assign a name to your devices and group them by location. For more For assistance, please visit www.panasonic.com/support 9 HNS103_(en_en)_1120_ver.010.pdf 9 2014/11/19 19:26:58 12 Setup information, refer to the Users Guide
(page 15). Information about sensor features Please read the following information before deciding where to install the sensor. Note:
R The sensor is not designed to be used in situations that require high reliability. We do not recommend use of the sensor in these situations. R Panasonic takes no responsibility for any injury or damage caused by the use of this product. Wireless communication range The wireless communication range of each device in the system from the hub is approximately 50 m (160 feet) indoors and approximately 300 m
(1,000 feet) outdoors. Wireless communication may be unreliable when the following obstacles are located between the hub and other devices. R Metal doors or screens R Walls containing aluminum-sheet insulation R Walls made of concrete or corrugated iron R Double-pane glass windows R Multiple walls R When using each device on separate floors or in different buildings Note:
R You can check the sensors communication status by pressing N. If the LED indicator is lit in M green or red, the sensor is communicating properly with the hub. If the LED indicator blinks in red, it is out of range of the hub. 10 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 10 2014/11/19 19:26:58 Setup Installation When the metal probes on the probe unit come in to contact with water, a small amount of electrical charge flows between the probes, which the main unit recognizes as a water leak. Note:
R When installing, make sure the battery is inserted properly and the unit cover is completely closed. R When installing on a wooden surface, use the included wall mounting adaptors. When securing the wall mounting adaptors to the wall, use screws (not double-sided tape). R Mount the sensor on the stable location where the sensor can be adequately supported when mounting. injury. R Do not mount the sensor on a soft material. It may fall down, break or cause R Do not mount the sensor on the following places: gypsum board, ALC
(autoclaved lightweight cellular concrete), concrete block, plywood less than 25.4 mm (1 inch) thick, etc. Installation location Install the sensor in a basement, kitchen, utility room, or anywhere you want to detect a water leak. Common installation examples include near a washing machine, hot water heater, or a location where a water leak has occurred in the past. Note:
R The sensor may make false detections when its metal probes are touching the floor. Mount the probe unit so that its metal probes do not touch the floor. R Mount the main unit 1 m (3 feet 3 inches) or higher above the floor so that it will not become wet in the event of a water leak. For assistance, please visit www.panasonic.com/support 11 HNS103_(en_en)_1120_ver.010.pdf 11 2014/11/19 19:26:58 Setup Securing with the wall mounting adaptors 1 Use screws to attach the wall mounting adaptors to the wall. n Main unit Screws 86.2 mm (3 25/64 inches) n Probe unit Screws 2 Affix double-sided tape to the main unit and probe unit. 3 Insert the main unit and the probe unit into the wall mounting adaptors, and press firmly on each unit to ensure solid adhesion to the installation surface. 12 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 12 2014/11/19 19:26:58 1212111 Setup Securing with double-sided tape only Note:
R Make sure the surfaces of the main unit, probe unit, and the installation area are clean and dry before applying double-sided tape. 1 Affix double-sided tape to the main unit and probe unit. 2 Attach the main unit and the probe unit to the installation surface, and press firmly on each unit to ensure solid adhesion to the installation surface. For assistance, please visit www.panasonic.com/support 13 HNS103_(en_en)_1120_ver.010.pdf 13 2014/11/19 19:26:58 Setup Removing from the wall n Removing from the wall mounting adaptors 1 Insert a flat screwdriver into the notches on the wall mounting adaptors, and 2 Remove the screws that secure the wall mounting adaptors to the wall. carefully pry away the main unit and probe unit. n Removing when secured with double-sided tape only 1 Tie a piece of thread to two sticks, screwdrivers, etc. 2 Pull the thread tight and use it to cut the double-sided tape, and then remove any excess tape. Excess tape 14 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 14 2014/11/19 19:26:58 11 Appendix Note:
R You can also access the Users Guide at the web page listed below. www.panasonic.net/pcc/support/tel/
homenetwork/manual/
Features available when using the
[Home Network] app Some of the sensors features that are available when using the [Home Network] app are listed below. For more information, refer to the Users Guide (page 15). Alarm system You can use the app to arm and disarm the alarm system, confirm the current status of the sensor, and view a log of previous events. Sensor integration You can configure the sensor to trigger other system events, such as camera recording, turning on an electric device (such as a lamp), etc.
(Appropriate device required.) Telephone alert You can configure the system to call a preprogrammed phone number when the sensor is triggered. Accessing the Users Guide The Users Guide is a collection of online documentation that helps you get the most out of the [Home Network] app. 1 iPhone/iPad in the apps home screen. Tap Android devices Tap devices menu button in the apps home screen. or press your mobile 2 Tap [Users Guide]. For assistance, please visit www.panasonic.com/support 15 HNS103_(en_en)_1120_ver.010.pdf 15 2014/11/19 19:26:58 Appendix Specifications R Standards DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) R Frequency range DECT: 1.92 GHz 1.93 GHz R RF transmission power DECT: 115 mW (max.) R Power source Lithium battery CR2 (1 3.0 V, 850 mAh) R Operating conditions 0 C 40 C (32 F 104 F) R Sensor detection method xx R Battery life Approx. 3 to 4 years (when the sensor is triggered once a month, in an environment of 25 C (77 F)) R IP rating IPX4 R Dimensions Main unit (not including double-sided tape):
Approx. 106 mm 31 mm 22 mm
(4 3/16 inches 1 1/4 inches 7/8 inches) Probe unit (not including double-sided tape):
Approx. 44 mm 24 mm 10 mm
(1 3/4 inches 15/16 inches 3/8 inches) Cable:
Approx. 1214 mm 3.4 mm
(47 13/16 inches 1/8 inches) R Mass (weight) Approx. xx g (xx lb), excluding the battery 16 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 16 2014/11/19 19:26:58 FCC and other information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this device. CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the Appendix interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Some devices operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the devices should not be placed near or on top of a TV or VCR. If interference is experienced, move this device away from the TV or VCR. This will often reduce or eliminate interference. FCC RF Exposure Warning:
R This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. R To comply with FCC RF exposure requirements, the device must be installed and operated 20 cm
(8 inches) or more between the product and all persons body. R This product may not be collocated or operated in conjunction with any other antenna or transmitter. R For body-worn operation, the device must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements. Notice:
R FCC ID can be found inside the main unit. For assistance, please visit www.panasonic.com/support 17 HNS103_(en_en)_1120_ver.010.pdf 17 2014/11/19 19:26:58 Appendix Customer services 18 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 18 2014/11/19 19:26:58 Customer Services Directory (United States andPuerto Rico) www.panasonic.com/supportor, contact us via the web at:www.panasonic.com/contactinfoFor hearing or speech impaired TTY users, TTY: 1-877-833-8855For hearing or speech impaired TTY users, TTY: 1-866-605-1277www.pstc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comAccessory Purchases (United States and Puerto Rico)Obtain Product Information and Operating Assistance; locate your nearestDealer or Service Center; purchase Parts and Accessories; or make CustomerService and Literature requests by visiting our Web Site at:You may also contact us directly at: 1-800-272-7033,Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.Purchase Parts, Accessories and Owners Manual online for all Panasonic Products by visiting our Web Site at:You may also contact us directly at:1-800-237-9080 (Fax Only)(Monday - Friday 9 am to 9 pm, EST.)Panasonic National Parts Center20421 84th Avenue S., Kent, WA 98032(We accept Visa, MasterCard, Discover Card, American Express.) Warranty (For United States and Puerto Rico) Appendix For assistance, please visit www.panasonic.com/support 19 HNS103_(en_en)_1120_ver.010.pdf 19 2014/11/19 19:26:58 Limited Warranty CoverageLaborOne (1) YearPartsOne (1) YearOnline Repair RequestTo submit a new repair request and for quick repair status visit our Web Site atwww.panasonic.com/repairPROOF OF PURCHASE.Panasonic Home Network System ProductsLimited WarrantyMail-In Service--OnlineIf your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.Home Network System ProductsmicroSD card (Included model only) 90 days N/AWhen shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with this product please follow instructions above.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH Appendix 20 For assistance, please visit www.panasonic.com/support HNS103_(en_en)_1120_ver.010.pdf 20 2014/11/19 19:26:59 Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited WarrantyALSO DOES NOT COVER damages which occurred in shipment, or failures which arecaused by products not supplied by the warrantor, or failures which result from accidents,misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faultyinstallation, set-up adjustments, misadjustment of consumer controls, improper maintenance,power line surge, lightning damage, modification, introduction of sand, humidity or liquids,commercial use such as hotel, office, restaurant, or other business or rental use of theproduct, or service by anyone other than a Factory Service Center or other AuthorizedServicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITEDWARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, ORARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, thisexcludes damages for lost time, lost calls or messages, cost of having someone remove orre-install an installed unit if applicable, travel to and from the servicer. The items listed are notexclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIODOF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages,or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rightswhich vary from state to state. If a problem with this product develops during or after theLimited Warranty period, you may contact your dealer or Service Center. If the problem is nothandled to your satisfaction, then write to the warrantor's Consumer Affairs Department at theaddresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, AREYOUR RESPONSIBILITY.When you ship the productCarefully pack your unit, preferably in the original carton.Attach a letter, detailing the symptom.Send the unit to Panasonic Exchange Center, prepaid and adequately insured.Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products. Notes 21 HNS103_(en_en)_1120_ver.010.pdf 21 2014/11/19 19:26:59 Notes 22 HNS103_(en_en)_1120_ver.010.pdf 22 2014/11/19 19:26:59 Notes 23 HNS103_(en_en)_1120_ver.010.pdf 23 2014/11/19 19:26:59 For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No.
(found inside the main unit) Name and address of dealer Date of purchase Attach your purchase receipt here. HNS103_(en_en)_1120_ver.010.pdf 24 2014/11/19 19:26:59 1 Use CR2 Lithium battery.2 Use the Home Network app to access the Users Guide and refer to the Troubleshooting section.IMPORTANT!If your product is not working properly. Visit our Web site: www.panasonic.com/supportLFAQ and troubleshooting hints are available.Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic System Networks Co., Ltd. 2015