FCC ID: ACJ96NKX-TGWA41 DECT Cordless Base Station - Handset

Operating Instructions 4-Line Phone Home Office | Small Business Additional Handset Model No. KX-TGWA41 Before initial use, see Getting Started on page 7. Thank you for purchasing a Panasonic product. This unit is an additional handset compatible with KX-TGW420. You must register this handset with your base unit (KX-TGW420) before it can be used. Please read these operating instructions before using the unit and save them for future reference. Consulte Gua Rpida Espaola, pgina 30. For assistance, visit our Web site: http://shop.panasonic.com/support for customers in the U.S.A. Please register your product: http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 1 2019/12/26 12:57:59 Table of Contents Introduction Accessory information ..................................3 Graphical symbols for use on equipment and their descriptions ..........................................4 Useful Information Voicemail service .......................................25 Troubleshooting .........................................25 FCC and other information .........................28 Gua Rpida Espaola Gua Rpida Espaola ...............................30 Appendix Customer services .....................................34 Limited Warranty (ONLY FOR U.S.A.) .......35 Index Index...........................................................37 Important Information For your safety .............................................5 Important safety instructions ........................5 For best performance ...................................6 Other information .........................................6 Specifications ...............................................6 Getting Started Setting up .....................................................7 Registering a handset to a base unit ............8 Controls ........................................................8 Display icons ................................................9 Language setting ..........................................9 Recording your greeting message ...............9 Other settings ...............................................9 Making/Answering Calls Making calls ...............................................11 Answering calls ..........................................11 Do Not Disturb mode ..................................11 Useful features during a call .......................12 Intercom Intercom .....................................................14 Phonebook Phonebook .................................................15 Programming Menu list .....................................................16 Other programming ....................................18 Caller ID Service Using Caller ID service ...............................19 Caller list ....................................................19 Answering System Answering system ......................................21 Turning the answering system on/off .........21 Greeting message ......................................21 Listening to messages ...............................22 Recording a memo message .....................22 Remote operation .......................................23 Answering system settings .........................23 2 TGWA41_(en)_OI_1226_ver005.pdf 2 2019/12/26 12:58:00 No. Accessory item/Part number Quantity Accessory information Supplied accessories AC adaptor/PNLV253-0Z Charger/PNLC1093ZB Rechargeable battery/PNLT1001Z Handset cover/PNYNTGWA41BR Belt clip/PNKE2172Z1 A B C D E A B C D E Introduction 1 1 1 1 1 Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 34). Accessory item Model number/Specifications Headset KX-TCA430 Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://shop.panasonic.com/support 3 TGWA41_(en)_OI_1226_ver005.pdf 3 2019/12/26 12:58:00 Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment

(equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) ON (power) Direct current (D.C.) Protective earth OFF (power) Protective bonding earth Stand-by (power) Functional earth ON/OFF (power;

push-push) For indoor use only Caution, risk of electric shock 4 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 4 2019/12/26 12:58:00 For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. R Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. R Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://shop.panasonic.com/

support R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. R Never touch the plug with wet hands. Danger of electric shock exists. Installation R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 112 mW (max.).) R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Important Information CAUTION Installation and location R The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. R Use only the battery(ies) specified. R Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. R Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. R Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. R Charge the battery(ies) provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. R Only use a compatible charger to charge the battery(ies). Do not tamper with the charger. Failure to follow these instructions may cause the battery(ies) to swell or explode. Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. For assistance, please visit http://shop.panasonic.com/support 5 TGWA41_(en)_OI_1226_ver005.pdf 5 2019/12/26 12:58:00 Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Notice for product disposal, transfer, or return R This product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Notice Important Information 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit:

at a convenient, high, and central location with no obstructions between the cordless handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) R Coverage and voice quality depends on the local environmental conditions. R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product. R When you leave the product unused for a long period of time, unplug the product from the power outlet. R The product should be kept away from heat sources such as heating devices, cooking appliances, etc. It should not be placed in rooms where the temperature is less than 0 C (32 F) or greater than 40 C (104 F). Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the following places:

Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care R Wipe the outer surface of the product with a R Do not use benzine, thinner, or any abrasive soft moist cloth. powder. Specifications R Frequency range:

1.92 GHz to 1.93 GHz R RF transmission power:

112 mW (max.) R Power source:

120 V AC, 60 Hz R Power consumption:

Standby: 0.1 W Maximum: 2.0 W R Operating conditions:

0 C 40 C (32 F 104 F), 20 % 80 %

relative air humidity (dry) 6 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 6 2019/12/26 12:58:00 Setting up Connections/Wall mounting Connect the AC adaptor to the unit by pressing the plug firmly. Connect the AC adaptor to the power outlet. Drive the screws (

the wall, if necessary.

) (not supplied) into 25.4 mm (1 inch) Note:

R Use only the supplied AC adaptor KSAS0050800015VUD. Battery installation R USE ONLY the specified battery. Black Red Getting Started Battery charging Charge for about 14 hours. R When the handset is placed on the charger, a beep is heard and display. scroll on the Note when setting up Note for connections R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a horizontally oriented AC outlet that faces the floor, such as an AC outlet installed on a ceiling or under a table, as the weight of the adaptor may cause it to become disconnected. Note for battery installation R Use the supplied rechargeable battery. For replacement, we recommend using the rechargeable battery noted on page 3, 5. Note for battery charging R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, and charger with a soft and dry cloth once a month. Before cleaning the unit, disconnect from power outlets. Clean more often if the unit is exposed to grease, dust, or high humidity. For assistance, please visit http://shop.panasonic.com/support 7 TGWA41_(en)_OI_1226_ver005.pdf 7 2019/12/26 12:58:00 2 3 1 2 1 1 2 Controls Getting Started Battery level Icon Battery level High Medium Low Empty Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 7 hours max. Not in use (standby) 7 days max. Note:

R Actual battery performance depends on usage and ambient environment. Registering a handset to a base unit 1 KX-TGWA41:

Press MREGN 2 KX-TGW420:

Press and hold MSpd DialN, then wait until a long beep sounds. N (TALK/SP-PHONE:

Receiver Display M Speakerphone) Dial keypad

* : Temporary tone dialing MHOLDN MMUTEN Microphone Belt clip holes Speaker Headset jack MOFFN MTRANSFN (Transfer) MDNDN (Do not disturb) 8 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 8 2019/12/26 12:58:01 H I J K L M N Q Calls Ph.Book Menu A B C D E F G A O P B Charge contacts MINTERCOMN MLINEN MANS SYSN (Answer system) n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key MDN, MCN, MFN, or MEN: Scroll through various lists and items. VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. MFN W: View the phonebook entry. MEN CID (Caller ID): View the caller list. Display icons Handset display items Item Meaning The line is in use. R When flashing:

an incoming call is now being received. the call is on hold. Speakerphone is on.

(page 11) Battery level This is unviewed missed call. New messages have been recorded. (page 22) Language setting You can select either English, Espaol, Franais or Portugus as the display language. The default setting is English. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: Language a MSelectN Getting Started 4 MbN: Select the desired setting. a MSelectN 5 MOFFN Recording your greeting message You can record your own greeting message instead of using a pre-recorded greeting message. See page 21 for details. 1 MMenuN 2 MbN: Ans. System a MSelectN 3 MbN: MB Greeting or Announce Only a MSelectN 4 MbN: Record Greeting or Record Ann. Only a MSelectN 5 Record a greeting message. a MSaveN R The greeting message is played back. To stop playback, press MStopN. 6 MOFFN Other settings Line selection mode The line selection mode determines which line is selected when you press M making/answering calls) The following setting is available:

Auto (default): When making a call, the N (when

available line is selected automatically. Line1 to Line4: Corresponding line is selected first. If that line is unavailable, the next available line is selected. 1 MMenuN 2 MbN: Line Settings a MSelectN 3 MbN: Priority Line a MSelectN 4 MbN: Select the desired setting. a MSelectN 5 MOFFN For assistance, please visit http://shop.panasonic.com/support 9 TGWA41_(en)_OI_1226_ver005.pdf 9 2019/12/26 12:58:01 Getting Started Note:

R You can select a line manually regardless of the line selection mode by pressing MLINEN and the corresponding line number

(M1N to M4N). 10 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 10 2019/12/26 12:58:01 Making calls 1 Dial the phone number. R To correct a digit, press MClearN. 2 Press to M

N make the call. R To make the call using the speakerphone, press M

N again. R An available line is automatically selected and corresponding line icon is displayed. To change the line selection mode, see page 9. R You can also select the line manually by pressing MLINEN and the corresponding line number (M1N to M4N). 3 When you finish talking, press MOFFN or place the handset on the charger. Note:

R While talking, you can switch between the receiver and the speakerphone by pressing M N.

Adjusting the receiver or speaker volume Press MDN or MCN repeatedly while talking. Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. Example: If you need to dial the line access number 9 when making outside calls with a PBX:

1 9 a Press # 2 times. 2 Dial the phone number. a M Note:

R A 3.5 second pause is inserted each time N

# is pressed 2 times. Making/Answering Calls Answering calls 1 Lift the handset and then press M when the unit rings. R The called line is automatically selected.

N 2 When you finish talking, press MOFFN or place the handset on the charger. Adjusting the ringer volume n While the handset is ringing for an incoming call:

Press MDN or MCN repeatedly to select the desired volume. n While the handset is in standby mode:

Press MDN or MCN to select the desired line, then press MFN or MEN repeatedly to select the desired volume. Do Not Disturb mode Do not disturb mode allows you to select a period of time during which the unit will not ring for outside or intercom calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. 1 MDNDN 2 MbN: Select the desired period which you wish to remain undisturbed (15 minutes -

24 hours). 3 MSelectN R This feature is turned on and DND timer will appear on the bottom of the display. Note:

R If you turn on the setting on the handset, the corresponding extension indicator on base unit and other desk phones lights to red. R You can cancel the do not disturb mode by pressing MDNDN again. 11 TGWA41_(en)_OI_1226_ver005.pdf 11 2019/12/26 12:58:01 Making/Answering Calls Useful features during a call Hold 1 Press MHOLDN during an outside call. R During hold, the caller will hear beep, music or message. If you want to turn off, see the operating instructions for KX-TGW420. 2 To release hold:

Press MLINEN and the corresponding line number (M1N to M4N) or MHOLDN. Note:

R While the call is put on hold, the corresponding line icons flash. Mute 1 Press MMUTEN during a call. 2 To return to the call, press MMUTEN. Flash MFlashN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note:

R To change the flash time, see the operating instructions for KX-TGW420. For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID, you must first subscribe with your phone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd callers information is displayed after you hear the call waiting tone on the base unit. 12 1 Press MFlashN to answer the 2nd call. 2 To switch between calls, press MFlashN. Note:

R Please contact your phone service provider for details and availability of this service in your area. Temporary tone dialing (for rotary/pulse service users) Press * before entering access numbers which require tone dialing. Call share You can join an existing outside call. To select the line that is being used for the call:

press MLINEN and the corresponding line number (M1N to M4N). Note:

R To prevent other users from joining your conversations with outside callers, select the line privacy mode to On (page 16). Transferring calls Outside calls can be transferred between 2 people. 1 During an outside call, press MTRANSFN. MbN: Select the desired unit. a MSelectN 2 Wait for the paged party to answer. R If paged party does not answer, press MStopN to return to the outside call. 3 Press MOFFN. R The outside call is being routed to the another unit. Transferring a call without speaking to the other unit user 1 During an outside call, press MTRANSFN. MbN: Select the desired unit. a MSelectN 2 Press MOFFN. R The outside call rings at the other unit. TGWA41_(en)_OI_1226_ver005.pdf 12 2019/12/26 12:58:01 Making/Answering Calls 2 When the paged party answers, press MConfN. R If paged party does not answer, press MStopN to return to the outside call. R The 2 calls are combined. R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. Note:

R To put on hold the outside call, finish the intercom call, then press MHOLDN. Note:

R If the other unit user does not answer the call about 1 minute and 40 seconds, the call rings at your handset again. Conference calls 3 people can establish a conference call. Conference call with 2 outside calls While you are talking with an outside caller, you can make or answer a 2nd call on the other line, and then combine the calls to establish a conference call. 1 During an outside call, press MHOLDN. 2 To make a 2nd call:

press MLINEN and the corresponding line number (M1N to M4N), then dial the phone number. To answer a 2nd call:

press MLINEN and the corresponding line number (M1N to M4N) which the 2nd call is being received. 3 When the 2nd call is connected, press MConfN. R The 2 calls are combined. R To hang up only one line, press MLINEN and the corresponding line number (M1N to M4N) for the party with which you want to continue talking. R To put both lines on hold, press MHOLDN. To talk with only one caller, press MLINEN and the corresponding line number (M1N to M4N) for the party with which you want to continue talking. To resume both lines, press MConfN. Conference call with an outside call and an intercom call While you are talking with an outside caller, one more extension can join the conversation and establish a conference call. 1 During an outside call, press MTRANSFN. MbN: Select the desired unit. a MSelectN TGWA41_(en)_OI_1226_ver005.pdf 13 2019/12/26 12:58:01 13 Intercom Intercom Intercom calls can be made between 2 extensions. Note:

R When paging unit(s), the paged unit(s) beeps. R If you receive an outside call while talking on the intercom, the call alert tone sounds

(page 16). To finish intercom, press MOFFN. To answer the call, press M N.

Making an intercom call 1 MINTERCOMN 2 MbN: Select the desired unit. a MSelectN 3 When you finish talking, press MOFFN. Answering an intercom call 1 Press M 2 When you finish talking, press MOFFN. N to answer the page.

Turning auto intercom on/off This feature allows the unit to answer intercom calls automatically when it is called. You do not need to press M setting is Off. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: Auto Answer INT a MSelectN 4 MbN: Select the desired setting. a N. The default MSelectN 5 MOFFN 14 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 14 2019/12/26 12:58:01 Phonebook character is fixed and the cursor moves to the next space. Erasing the character or number Press MFN or MEN. a MClearN Finding and calling from a phonebook entry 1 MPh.BookN 2 MbN: Select the desired entry. 3 M N.

Editing entries 1 Find the desired entry (page 15). 2 MViewN a MEditN 3 Edit the name if necessary. a MSelectN 4 Edit the phone number if necessary. a MSaveN 5 MOFFN Erasing entries 1 Find the desired entry (page 15). 2 MDeleteN a MYesN 3 MOFFN Phonebook You can add 99 names (16 characters max.) and phone numbers (32 digits max.) to the phonebook. Adding phonebook entries 1 MPh.BookN 2 n If no entry is registered:

MNewN n If any entry is registered:

MbN: Scroll to --Start/End--

screen a MNewN 3 Enter the partys name. a MSaveN 4 Enter the partys phone number. a MSaveN 5 MOFFN Storing caller information to the phonebook 1 MCallsN 2 MbN: Select the desired entry. 3 MViewN a MStoreN 4 Enter the partys name. a MSelectN 5 Edit the phone number if necessary. a MSaveN 6 MOFFN Entering characters Press the dial key that corresponds to the desired character. Press repeatedly to scroll through the available characters. The following operations are also available. Key Operation MFNMEN Move the cursor MClearN Erase the character or number R To enter another character that is located on the same dial key, first press MEN to move the cursor to the next space. R If you do not press any dial key within 1 seconds after entering a character, the For assistance, please visit http://shop.panasonic.com/support 15 TGWA41_(en)_OI_1226_ver005.pdf 15 2019/12/26 12:58:01 Programming Menu list You can customize the unit by programming the following features. Scrolling through the display menus 1 MMenuN 2 Press MCN or MDN to select the desired main menu. a MSelectN 3 Press MCN or MDN to select the desired item from the next sub-menus. a MSelectN 4 Press MCN or MDN to select the desired setting. a MSelectN / MSaveN OR Press MCN or MDN to select the desired item, then press MFN or MEN to select the desired setting. a MSelectN / MSaveN R This step may vary depending on the feature being programmed. R To exit the operation, press MOFFN. Note:

R In the following table, < > indicates the default settings. R In the following table, indicates the reference page number. Main menu Sub-menu 1 Sub-menu 2 Phone Settings Handset Name <Ext>

Language <English>

Contrast <3>

Backlight*1 <Automatic>

Key Tone <On>

Delay Ring <No Delay>

Line Privacy <Off>

No Unk/Blocked <No>

Home Area Code Local Area Code 2ND Call Alert*2 Auto Answer INT <Off>

#1

#2

#3

#4

#5

#6 L1 <On>

L2 <On>

L3 <On>

L4 <On>

18 9 18 19 18 18 14 16 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 16 2019/12/26 12:58:01 Main menu Sub-menu 1 Sub-menu 2 Phone Settings Reset Settings <No>

Line Settings Ringtone*3 Programming L1 <Melody 1>

L2 <Melody 2>

L3 <Melody 3>

L4 <Melody 4>

In <Melody 5>

L1 <3>

L2 <3>

L3 <3>

L4 <3>

In <3>

Play Greeting Record Greeting Delete Play Ann. Only Record Ann. Only Delete 18 9 21 22 21 21 22 21 21 24 23 23 18 Ring Vol Priority Line <Auto>

Ans. System MB On/Off <Off>

MB Greeting Announce Only Answer Delay <2 Rings>

Call Screening <On>

Remote Password <Off>

Add/Remove Register Phone Dereg. Phone Factory Reset

<No>

*1 If Automatic is selected, the display will only light up during calls and when you interacts with the phone. It will automatically turn off after several seconds of inactivity.

*2 This tone lets you know when you receive an outside call while you are on another line or an intercom call. If you select On, the tone sounds 1 time.

*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. For assistance, please visit http://shop.panasonic.com/support 17 TGWA41_(en)_OI_1226_ver005.pdf 17 2019/12/26 12:58:01 Programming Other programming Changing the handset name Each handset can be given a customized name (Bob, Kitchen, etc.). This is useful when you make intercom calls. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: Handset Name a MSelectN 4 Enter the desired name (max. 11 characters). 5 MSaveN 6 MOFFN Storing home area code You can program this phone to recognize one home area code. If you set the home area code, the display shows the 7 digits (without 1 and area code) of the phone number when you receive a call from your home area code. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: Home Area Code a MSelectN 4 Enter the 3-digit area code. a MSelectN R To erase the area code, press MClearN. 5 MOFFN Storing local area codes You can program this phone to recognize up to 6 local area codes. If you set the local area code, the display shows the 10 digits (without

"1") of the phone number when you receive a call from one of your local area codes. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: Local Area Code a MSelectN 4 MFEN: Select the local area code you want to set. 5 Enter the 3-digit area code. a MSelectN R To erase the area code, press MClearN. 6 MOFFN Setting the delay ring This feature allows you to delay this unit ringer. You can select 1 Ring to 9 Rings, or No Delay. The default setting is No Delay. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: Delay Ring a MSelectN 4 MbN: Select the desired setting. a MSelectN 5 MOFFN Resetting the phone settings This feature allows you to reset the user-defined settings, and return to the default settings. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: Reset Settings a MSelectN 4 MbN: Yes a MSelectN 5 MbN: Confirm a MSelectN 6 MOFFN Restoring the default settings This feature will restore the phone settings to factory settings. Note:

R The following contents are also erased by restoring to the factory default settings. Caller list Phonebook 1 MMenuN 2 MbN: Factory Reset a MSelectN 3 MbN: Yes a MSelectN 4 MbN: Confirm a MSelectN 5 MOFFN 18 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 18 2019/12/26 12:58:01 Using Caller ID service Important:

R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information (outgoing call and received call) for the last 99 callers is logged in the caller list from the most recent call to the oldest. R If the unit cannot receive caller information, the following is displayed:

Unknown Call/Unknown Name/

Unknown Num: The caller dials from an area which does not provide a Caller ID service. Blocked Name/Blocked Num:

The caller requests not to send caller information. Long Distance: The caller makes a long distance call. R If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call. The display shows XX New Call(s).*1

*1 XX depends on the number of new messages. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is logged in the caller list. No unknown/Blocked This feature allows you to decide whether caller information from unknown or blocked Caller ID Service caller ID calls are saved or not. If you select No, the records will be saved in the caller list. 1 MMenuN 2 MbN: Phone Settings a MSelectN 3 MbN: No Unk/Blocked a MSelectN 4 MbN: Select the desired setting. a MSelectN 5 MOFFN Caller list Viewing the caller list and calling back 1 MCallsN 2 Press MCN to search from the most recent call, or MDN to search from the oldest call. 3 MViewN to display the caller's details information. 4 To call back, press M Note:

R In step 2, following icon is displayed next to N.

each caller information. Icon Meaning Outgoing call Received call H Missed call Editing a callers phone number You can edit a phone number in the caller list by removing its area code and/or the long distance code 1. 1 MCallsN 2 MbN: Select the desired entry. a MViewN 3 Press MFormatN repeatedly until the phone number is shown in the desired format. 4 M

N For assistance, please visit http://shop.panasonic.com/support 19 TGWA41_(en)_OI_1226_ver005.pdf 19 2019/12/26 12:58:01 Caller ID Service Erasing selected caller information 1 MCallsN 2 MbN: Select the desired entry. 3 MDeleteN a MYesN 4 MOFFN Erasing all caller information 1 MCallsN 2 Press and hold MDeleteN about 3 seconds. a Deletel All? is displayed, press MYesN. 3 MOFFN 20 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 20 2019/12/26 12:58:01 Answering system After registering the handset to KX-TGW420, the answering system can answer and record calls for you in the general mailbox when you are unavailable to answer the phone. If the Digital Receptionist System is turned on with KX-TGW420, the unit allows you to receive and deliver the callers messages using each personal mailbox. You can also set the unit to play a greeting message but not to record caller messages by selecting Announce Only as the answering system setting (page 21). Important:

R Answering system announcement are in English only. R The mailbox numbers are same as the unit's extension numbers. Memory capacity (including your greeting message) The total recording capacity for 4 lines added together is about 200 minutes including desk phones/cordless handsets registered to KX-TGW420. A maximum of 99 messages can be recorded. Note:

R When message memory becomes full:

Memory Full is shown on the display. The unit automatically switches from the greeting message to the following message:

"Sorry, Memory full". Turning the answering system on/off 1 MANS SYSN 2 MbN: MB On/Off a MSelectN 3 MbN: Select On, Off, or Announce Only a MSelectN 4 MOFFN Answering System Greeting message When the unit answers a call, a greeting message is played to callers. You can use either:

your own greeting message a pre-recorded greeting message Recording your greeting message 1 MMenuN 2 MbN: Ans. System a MSelectN 3 MbN: Select MB Greeting or Announce Only a MSelectN 4 MbN: Select Record Greeting or Record Ann. Only a MSelectN 5 After a beep sounds, speak clearly about 20 cm (8 inches) away from the microphone. 6 Press MSaveN to stop recording. R The greeting message is played back. To stop playback, press MStopN. 7 MOFFN Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages:

If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. If the answering system setting is set to Announce Only (page 21), callers messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, your own recorded greeting message is erased. For assistance, please visit http://shop.panasonic.com/support 21 TGWA41_(en)_OI_1226_ver005.pdf 21 2019/12/26 12:58:01 Answering System 1 MMenuN 2 MbN: Ans. System a MSelectN 3 MbN: Select MB Greeting or Announce Only a MSelectN 4 MbN: Delete a MSelectN 5 MYesN 6 MOFFN Playing back the greeting message 1 MMenuN 2 MbN: Ans. System a MSelectN 3 MbN: Select MB Greeting or Announce Only a MSelectN 4 MbN: Select Play Greeting or Play Ann. Only a MSelectN 5 To stop playback, press MStopN. 6 MOFFN Listening to messages When new messages have been recorded, is displayed. 1 MANS SYSN 2 n When you listen the message in your personal mailbox:

MbN: Play Messages a MSelectN n When you listen the message in the general mailbox:

MbN: Access Gen. MB a MSelectN R The unit plays back the messages from the most recent message to the oldest. 3 When finished, press MStopN. Note:

R If new messages have been recorded, the unit plays back new messages. R If there are no new messages, the unit plays back all messages. Operating the answering system during playback Key Operation MDN or MCN Adjust the speaker volume MStopN MDeleteN Stop playback Erase currently playing message Forwarding a message While listening to message, you can forward it to other mailboxes. 1 During playback, press MFwdN. 2 MbN: Select the desired unit which you want to forward. R After forwarding, the forwarded message is erased from your mailbox. Erasing all messages 1 MANS SYSN 2 MbN: Delete All Old a MSelectN a MYesN 3 MOFFN Recording a memo message You can use the unit to leave a memo message for yourself or someone else. Memo message can be played back later with the same operation used to play back answering system messages. 1 MANS SYSN 2 MbN: Record Memo a MSelectN 3 After a beep sounds, speak clearly about 20 cm (8 inches) away from the microphone. 4 Press MFinishN to stop recording. 5 MOFFN 22 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 22 2019/12/26 12:58:01 Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The units voice guidance prompts you to press certain dial keys to perform different operations. Setting the remote operation Using this feature, you must turn on the remote operation. The default setting is Off. 1 MMenuN 2 MbN: Ans. System a MSelectN 3 MbN: Remote Password a MSelectN 4 MbN: On a MSelectN 5 MOFFN Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is 000. Important:

R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 MMenuN 2 MbN:Ans. System a MSelectN 3 MbN: Remote Password a MSelectN 4 MbN: Set Passcode a MSelectN 5 Enter the desired 3-digit remote access code. a MSaveN 6 MOFFN Using the answering system remotely 1 Dial your phone number from a touch-tone phone. Answering System 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 23). 4 When finished, hang up. Voice guidance To start the voice guidance, press 7. The voice guidance announces the available remote commands (page 23). Note:

R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key 1 2 3 7 4 6 0 Operation Repeat message (during playback)*1 Play messages Stop playback Skip message (during playback) Start voice guidance Turn answering system on or off Play greeting Erase currently playing message

*1 If pressed within the first 5 seconds of a message, the previous message is played. Answering system settings Call screening While a caller is leaving a message, you can listen to the call through the units speaker. For assistance, please visit http://shop.panasonic.com/support 23 TGWA41_(en)_OI_1226_ver005.pdf 23 2019/12/26 12:58:01 Answering System

N. To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the call by M The default setting is On. 1 MMenuN 2 MbN: Ans. System a MSelectN 3 MbN: Call Screening a MSelectN 4 MbN: Select the desired setting. a MSelectN 5 MOFFN Number of rings before the unit answers a call You can change the number of times the phone rings Answer Delay before the unit answers calls. You can select 2 to 7 rings, or Toll Saver. The default setting is 2 Rings. Toll Saver: The units answering system answers at the end of the 3nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 23), you know that there are no new messages when the phone rings for the 4rd time. You can then hang up without being charged for the call. 1 MMenuN 2 MbN: Ans. System a MSelectN 3 MbN: Answer Delay a MSelectN 4 MbN: Select the desired setting. a MSelectN 5 MOFFN 24 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 24 2019/12/26 12:58:01 Voicemail service Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. Messages are recorded on the phone company system.When you have new messages, MSG Waiting is displayed if message indication service is available. Useful Information Please contact your phone service provider for details of this service. To listen to your voice mail messages, you have to dial your voice mail access number manually. Note:

R If MSG Waiting is still displayed even after you have listened to new messages, turn it off by pressing and holding # for 2 seconds. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base units AC adaptor, then reconnect the base units AC adaptor. I cannot hear a dial tone. R The base units AC adaptor or telephone line cord is not General use Problem The unit does not work. Menu list Problem The display is in a language I cannot read. Battery recharge Cause/solution R Check the connections (page 7). R Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your phone service provider. R The handset has not been registered to the base unit. Register the handset (page 8). Cause/solution R Change the display language (page 9). Problem Cause/solution The handset beeps and/or displays. R Battery charge is low. Fully charge the battery (page 7). For assistance, please visit http://shop.panasonic.com/support 25 TGWA41_(en)_OI_1226_ver005.pdf 25 2019/12/26 12:58:01 Useful Information Problem Cause/solution I fully charged the battery, but the operating time seems to is displayed, or be shorter. R Clean the charge contacts with a dry cloth and charge again. R It is time to replace the battery (page 7). Making/answering calls, intercom Problem Cause/solution Noise is heard, sound cuts in and out. The unit does not ring. R The ringer volume is turned off. Adjust the ringer volume R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

(page 11,17). R Do not disturb mode is turned on. Turn it off (page 11). R Make sure that you have long distance service. Cause/solution R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your phone service provider. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. I cannot make long distance calls. Caller ID Problem Caller information is not displayed. Caller information is displayed late. R Depending on your phone service provider the unit may display the callers information at the 2nd ring or later. R Move closer to the base unit. 26 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 26 2019/12/26 12:58:01 Useful Information Problem Cause/solution The 2nd callers information is not displayed during an outside call. R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your phone service provider and subscribe to the desired service. After subscribing, you may need to contact your phone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 21). R The Digital Receptionist System is turned off. To turn it on, see the operating instructions for KX-TGW420. R The message memory is full. Erase unnecessary messages (page 22, 23). R The answering system setting is set to Announce Only. Change the setting (page 21). R Your phone service provider's voice mail service may be answering your calls before the units answering system can answer your calls. Change the units number of rings setting (page 24) to a lower value, or contact your phone service provider. R The answering system can only record calls from 1 line at a time. access code (page 23). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code

(page 23). R The answering system is turned off. Turn it on (page 21). I cannot operate the answering system remotely. R The remote operation is turned off. Turn it on (page 23). R The remote access code is not set. Set the remote For assistance, please visit http://shop.panasonic.com/support 27 TGWA41_(en)_OI_1226_ver005.pdf 27 2019/12/26 12:58:01 Useful Information Voice mail Problem

"MSG Waiting" is shown on the display. How do I remove this message from the display?

Cause/solution R This notification is displayed when your phone service provider's voice mail service (not the units answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message. To listen to the message, dial the voice mail number provided by your phone service provider

(for most cases, this will be your own phone number), and follow the voice instructions. Depending on your phone service provider, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/charger. R Disconnect the AC adaptor from the charger. Remove the battery from the handset and leave to dry for at least 3 days. After the handset/charger are completely dry, reconnect the AC adaptor. Insert the battery and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution:

R To avoid permanent damage, do not use a microwave oven to speed up the drying process. FCC and other information This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

28 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 28 2019/12/26 12:58:02 Useful Information

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. environment. transmitter. Consult the dealer or an experienced radio/TV technician for help. FCC RF Exposure Warning:

R This product complies with FCC radiation exposure limits set forth for an uncontrolled R This handset may not be collocated or operated in conjunction with any other antenna or R The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. Notice:

R FCC ID can be found inside the battery compartment or on the bottom of the unit. For assistance, please visit http://shop.panasonic.com/support 29 TGWA41_(en)_OI_1226_ver005.pdf 29 2019/12/26 12:58:02 Gua Rpida Espaola Gua Rpida Espaola 30 Para obtener ayuda, visite http://shop.panasonic.com/support (solo en ingls) TGWA41_(en)_OI_1226_ver005.pdf 30 2019/12/26 12:58:02 1 1 2 3 L 12 2 1 3 2 1 1 2 1 12 L L Gua Rpida Espaola Para obtener ayuda, visite http://shop.panasonic.com/support (solo en ingls) 31 TGWA41_(en)_OI_1226_ver005.pdf 31 2019/12/26 12:58:02 Llam. Agenda Men

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Appendix Customer services 34 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 34 2019/12/26 12:58:02 Shop Accessories!

for all your Panasonic gear Go to hp://shop.panasonic.com/support Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Baeries, Backup Chargers & more Customer Services Directory For Product Informa!on, Opera!ng Assistance, Parts, Owners Manuals, Dealer and Service info go to hp://shop.panasonic.com/support For the hearing or speech impaired TTY: 1- 877-833-8855 As of June 2015 Limited Warranty (ONLY FOR U.S.A.) Appendix For assistance, please visit http://shop.panasonic.com/support 35 TGWA41_(en)_OI_1226_ver005.pdf 35 2019/12/26 12:58:02 Panasonic Products Limited Warranty Limited Warranty Coverage (For USA Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase

(warranty period), at its option either (a) repair your product with new or refurbished parts,

(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. Product or Part Name Telephone Parts One (1) Year Labor One (1) Year During the Labor warranty period there will be no charge for labor. During the Parts warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold as is. Mail-In Service--Online Repair Request Online Repair Request To submit a new repair request and for quick repair status visit our Web Site at http://shop.panasonic.com/support When shipping the unit, carefully pack, include all supplied accessories listed in the Owners Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Appendix 36 For assistance, please visit http://shop.panasonic.com/support TGWA41_(en)_OI_1226_ver005.pdf 36 2019/12/26 12:58:02 Limited Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:

Chesapeake, VA 23320 Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. As of November 2019 Index A Answering calls: 11 Answering system Call screening: 23 Erasing messages: 22, 23 Greeting message: 21 Listening to messages: 22, 23 Number of rings: 24 Recording a memo message: 22 Remote access code: 23 Remote operation: 23 Ring count: 24 Toll saver: 24 Turning on/off: 21 Area code: 18 B Battery: 7 C Call share: 12 Call waiting: 12 Call Waiting Caller ID: 12 Caller ID service: 19 Caller list: 19 Caller list edit: 19 Conference calls: 13 Control type: 9 D Do Not Disturb mode: 11 F H Handset Flash: 12 Name: 18 Registration: 8 Hold: 12 Intercom: 14 Line selection mode: 9 I L M Making calls: 11 Missed calls: 19 Mute: 12 Pause: 11 Phonebook: 15 P R Rotary/pulse service: 12 T Temporary tone dialing: 12 Transferring calls: 12 Troubleshooting: 25 TTY: 34 Voicemail: 25 Volume V Ringer: 11 Index 37 TGWA41_(en)_OI_1226_ver005.pdf 37 2019/12/26 12:58:02 Notes 38 TGWA41_(en)_OI_1226_ver005.pdf 38 2019/12/26 12:58:02 Notes 39 TGWA41_(en)_OI_1226_ver005.pdf 39 2019/12/26 12:58:02 Panasonic Corporation 2019 Printed in Malaysia

*PNQX8980ZA*

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PNQX8980ZA PP1119MU0 TGWA41_(en)_OI_1226_ver005.pdf 40 2019/12/26 12:58:02 IMPORTANT!

If your product is not working properly. 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Remove and then reinsert the battery. 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://shop.panasonic.com/support L FAQ and troubleshooting hints are available. Two Riverfront Plaza, Newark, NJ 07102-5490

Ben Botros, Project Manager Safety, Compliance and Quality Assurance Request for Confidentiality December 12, 2019 PCTP-19-F010 Federal Communication Commission Equipment Authorization Division / Application Processing Branch 7435 Oakland Mills Road Columbia, Maryland 21046 To whom it may concern;

FCC ID:

Type Filing:

Model Numbers:

ACJ96NKX-TGWA41 Original Application for UPCS Cordless Telephone Handset KX-TGWA41 Request For Permanent Confidentiality In accordance with provisions of Sections 0.457(d) and 0.459 of the Commissions Rules and Section 552(b)(4) of the Freedom of Information Act, we request permanent confidentiality for exhibits, which contain:

(1) Description of Electrical Circuitry;

(2) Schematic Diagrams of Base Unit and RF Unit; and

(3) Base Unit Block Diagram. Rationale: The transmitter is not user adjustable and does not have a Tune-Up Procedure. These exhibits contain proprietary, confidential and trade secrets material, which would not be routinely made available for public inspection and/or distribution would reveal key aspects of proprietary technology to competitors and diminish the value of our investment in research and development Request For Short-Term Confidentiality In accordance with FCC Public DA 04-1705, we request 180 day short-term confidentiality, starting from the from the issuance of equipment authorization date, for exhibits, which contain:

(1) External Photographs of Base Unit and RF Unit;

(2) Internal Photographs of Base Unit and RF Unit;

(3) Test Setup Photographs; and

(4) User Manual. Rationale: These exhibits contain pre-market information, which could give our competitors unfair advantage should this information be released before this product is actually introduced into the common marketplace. Sincerely yours, Ben Botros Project Manager Panasonic Corporation of North America Safety, Compliance and Quality Assurance Two Riverfront Plaza | Newark, NJ 07102-5490

15 January 2020 To whom it may concern, Declarations FCC ID: ACJ96NKX-TGWA41 I, the undersigned, hereby declare that 1. The device does not use the provisions of 47CFR 15.323 (c) (6), random waiting mechanism is not used in this system. 2. The provisions of 47CFR 15.323 (c) (10) and 47CFR 15.323 (c) (11) are not used to extend the range of spectrum occupied over space or time for the purpose of denying fair access to spectrum to other devices. 3. Only the Handset will act as the initiating device, which will initiate the establishment of the duplex connection. 4. The device complies with the provisions of 47CFR 15.319(f). The device shall automatically discontinue transmission in case of either absence of information to transmit or operational failure. These provisions are not intended to preclude transmission of control and signaling information or use of repetitive codes used by certain digital technologies to complete frame or burst intervals. The following table explains the reaction of device in case of either absence of information to transmit or operational failure after a connection of its companion device is established. Circumstances Reaction of Handset Switch-off companion device 2 On hook by companion device 3 Switch-off device 4 On hook on device side 5 Remove power from device 1 A B 6 Remove power from companion device Connection is terminated and, transmission ceases. Connection is terminated but device transmits control or signaling information. C Connection is terminated but companion device transmits control or signaling information. NA Not applicable represents the device does not contain a hook switch or a power off switch. 5. ML of Handset declared by manufacturer are 30dBm. If you have questions or need further information, please contact the undersigned. Regards, NA C NA C C A