All-in-One Headset Operating Instructions Model No. WX-CH2050A Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. CONTENTS INTRODUCTION.............................................................................................................................................3 FEATURES......................................................................................................................................................3 PRECAUTIONS...............................................................................................................................................3 NAMES & FUNCTIONS ..................................................................................................................................4 OPERATING PROCEDURES ..........................................................................................................................6 Preparations ...........................................................................................................................................6 Communications with Customers [TALK]...............................................................................................7 Communications with Other Store Personnel [PAGE] ............................................................................7 BATTERY LOADING & REPLACEMENT.........................................................................................................8 Loading ..................................................................................................................................................8 Replacement ..........................................................................................................................................8 MAINTENANCE ..............................................................................................................................................8 TROUBLESHOOTING ....................................................................................................................................9 SPECIFICATIONS...........................................................................................................................................9 STANDARD ACCESSORIES...........................................................................................................................9 OPTIONAL ACCESSORIES ............................................................................................................................9 SETUP PROCEDURES .................................................................................................................................10 Opening the Switch Pocket ..................................................................................................................10 Channel Group Selection .....................................................................................................................10 DIP Switch Setup..................................................................................................................................11 Operation Mode Setup .........................................................................................................................12 INTRODUCTION The WX-CH2050A is an all-in-one headset designed for use in wireless communication systems, which are use in Drive thru menu boards, etc. It incorporates such necessary devices as a microphone and earphone, as well as a battery compartment and control buttons. With the built-in antennas, transmitter, and receiver you can communicate by voice with other store per-
sonnel and the customer. FEATURES Compatible center modules: WX-C1010 and WX-C1011 Less noise and interference thanks to the use of UHF band Easy frequency setting by use of phase locked loop (PLL) A/B channel selection available for convenience of double drive-through (DDT) Talk mode selectable between talk-lock and press-to-talk Page mode selectable between page-lock and press-to-talk Easy-to-replace cushions: head pad cushion, earphone cushion, and windproof cushion PRECAUTIONS All setup procedures of this product should be performed by qualified service personnel or system installers. Use only Panasonic authorized batteries like the rechargeable Li-ion 3.7 V normal type or long life type. Follow the battery care and handling instructions. Read the instructions included with the battery charger. Charge the battery when the power indicator lights up in red and a beep is heard in the headset. Fully charge the battery. Failure to do so may shorten the operating time. 3 VOL. A/B
!1
!2
!3
!4
!5 1 2 3 4 56 NAMES & FUNCTIONS t y SERVICE USE ONLY GROUP 8 7 F U N C T I O N O F F O N
!6 r q u e i
!0 o CT EJE w 4 q Head Band and Head Pad Adjustable to your head by sliding the head pad. w Battery Lock [EJECT]
When removing the battery, slide out the lock. When loading a new battery, insert the battery until the lock clicks. e Battery (Optional accessory) Refer to p. 3 PRECAUTIONS. r Head Pad Cushion t Strap (Standard accessory) y Switch Pocket Do not open the lid. Should be opened only by qualified service personnel or system installers. u Earphone Pad i Microphone Boom Adjust the microphone position to your mouth by rotat-
ing and bending the boom. o Microphone and Windproof Cushion (Standard accessory)
!0 Channel Indicator Stead red and green light indicates which channel is in operation. Red: Is lit when channel A is selected. Green: Is lit when channel B is selected. Blinks to indicate the Talk or Page mode. Constant Blink: Talk mode Random Blink: Page mode
!1 Power Button and Indicator [POWER]
Pressing the button for one second will turn the headset on or off. The indicator shows the status as follows. Green On: The headset is supplied power and in operation. Red On: The battery requires recharging. Red Blink: The channel selector is set to the wrong position.
!2 Volume Control Buttons [VOL ]
Pressing decrease the sound level. the respective buttons will increase or
!3 Talk Button [T]
This button controls communications with the customer. When the button is released, you can hear any cus-
tomer who is at the menu-board. While the button is held down in the press-to-talk mode, you can speak to the customer. When the button is pressed in the talk-lock mode, you can speak to the customer until you press the button a second time.
!4 Page Button [P]
This button controls communications with store person-
nel. When the button is released, you can hear the commu-
nications among store personnel. While the button is held down in the press-to-talk mode, you can speak to store personnel. When the button is pressed in the page-lock mode, you can speak to the store personnel until you press a button a second time.
!5 A/B Channel Selection Button [A/B]
This button switches the frequencies used from channel A to B and vice versa. The channel indicator will display the currently selected channel in red (A) or green (B).
!6 Head protectors (Standard accessory) 5 OPERATING PROCEDURES Notes:
Transmission using the talk [T] or page [P] button is allowed for a single headset at a time. A continuous beep or distorted sound will be heard in a headset that tries to transmit while another person is operating. Maintain a distance of more than 0.3 m (1 ft) between the headset and the order taker, or more than 1 m (3 ft) between the headset and the center module. Preparations Prior to operating the headset, confirm that the system setup for the headset, center module, and other devices has been completed. 1. Hook the tabs of the strap to the two strap buttons on the headset. There are two strap buttons on the head-
set: one is at the lower part of the head pad, and the other is behind the ear cushion. 2. Attach the supplied head protectors under the head band as needed. Head protector 4. Wear the headset, and route the strap behind your neck. VOL. A/B 5. Adjust the head pad so that the earphone is placed on your ear. 6. Rotate and bend the microphone boom so that the microphone is placed near your mouth. VOL. A/B 7. Press the power button to turn on the headset. Strap VOL. A/B 3. Install a battery in the battery compartment, referring to p. 8 BATTERY LOADING & REPLACEMENT. q e w 6 Communications with Customers
[TALK]
Communications with Other Store Personnel [PAGE]
Any store personnel wearing the headset can communicate bidirectionally with any customer who is at the menu board. Store personnel wearing the headset can communicate with each other without being heard by customers. 1. Select a proper sound level by pressing the [] or []
button.
<When the page-lock mode is preset>
VOL 1. Press the page [P] button and speak into the micro-
phone at a normal level. A short beep repeats in the headset to notify all store personnel that the system operates in the page mode. 2. You will hear a tone in the headset when a vehicle arrives at the menu board. Note: The tone duration varies depending on the set-
tings made in the center module. Press 2. Press the page [P] button again to release the lock and listen to the response from other store personnel.
<When the talk-lock mode is preset>
Press again 1. Press the talk [T] button and speak to the customer. A short beep repeats in the headset. Press 2. Press the button again to release the lock and listen to the customer.
<When the press-to-talk mode is preset>
1. Hold down the page [P] button and speak into the microphone at a normal level. A short beep repeats in the headset to notify all store personnel that the system operates in the page mode. Press again Hold down
<When the press-to-talk mode is preset>
other store personnel. 2. Release the button and listen to the response from 1. Hold down the talk [T] button and speak to the cus-
tomer. A short beep repeats in the headset. Release Hold down 2. Release the button and listen to the customer. Release 7 MAINTENANCE The head-pad cushion, earphone-pad, and windproof cushion of the microphone are replaceable. Replace when necessary. BATTERY LOADING &
REPLACEMENT Notes:
Refer to operating instructions included with the battery and battery charger. Battery replacement is recommended when the power indicator lights up in red and a pulsing beep is heard in the headphone. Loading q e w 1. Prepare a fully charged battery. SERVICE USE ONLY 2. Insert the battery as shown in the figure. Note: Be sure to insert it until the lock clicks. Replacement q w 1. Slide the battery lock to the outside. 2. Remove the battery. 3. Proceed as described in "Loading" above. 8 TROUBLESHOOTING Phenomenon Possible Cause What to do The power indicator blinks in red. A wrong channel is selected. Select any of channels 1 through 8. If no remedy exists, consult your dealer for repairs. The power indicator lights up in red. The battery power is nearing its end. Recharge the battery. Cannot turn on the headset. The battery is exhausted. The battery is not inserted correctly. Recharge the battery. Position the battery properly. Cannot communicate with other store personnel or the customer at the menu board. Cannot hear or talk to the customer, while communications with the store personnel are OK. The center module may be turned off. The vehicle detector may malfunction because it is not plugged into the center module, no power is supplied, or the detecting function is out of order. Cannot "page" or "talk" in certain areas. Radio wave intensity is insufficient in the areas. A constant beep is always heard in the headset when the "page" or
"talk" button is pressed. The "page" or "talk" button on one of the units may be kept depressed. Turn on the power switch of the center module. If no remedy exists, consult your dealer for repairs. Check that the vehicle detector is plugged in and is supplied power. If no remedy exists, consult your dealer for repairs. Remove any metal obstacles blocking radio waves, or extend the transmission antennas. Turn off the units one by one while listening to the beep. You can identify the faulty unit through the process of the elimination of the units. Consult your dealer for repairs. SPECIFICATIONS Operating Frequency:
Type of Radio Wave:
Required Power Supply:
Control Function:
Dimensions:
Weight (excluding battery):
UHF/FM F3E Rechargeable Li-ion Battery, 3.7 VDC, normal type or long life type Power (On/Off) Volume (Up/Down) Talk Page Channel Selection (A/B) Channel Group Selection (1-8) DIP Switch Setup (8 bit) 140 mm(W) x 240 mm(H) x 84 mm (D) 5-1/2" (W) x 9-7/16" (H) x 3-5/16" (D) 160 g (0.35 lbs) STANDARD ACCESSORIES Windproof Cushion ........................................................... 1 pc. Strap.................................................................................. 1 pc. Miniature Screwdriver ....................................................... 1 pc. Head protector.................................................................. 2 pcs. OPTIONAL ACCESSORIES Long Life Battery (Li-ion 3.7 VDC, 1 500 mA/h)................ 2050BAT Standard Battery (Li-ion 3.7 VDC, 1 035 mA/h) ................ 2051BAT Battery Charger................................................................. 2050CH 9 SETUP PROCEDURES Caution: Setup of this product should only be performed by qualified service personnel or system installers. Opening the Switch Pocket 1. Press the power button to turn off the headset. 2. Open the switch pocket adjacent to the ear pad using the supplied screwdriver. 3. Set the switches as described below. 4. After finishing the setup, turn on the headset. 5. Replace the lid. Channel Group Selection You can select a channel group by setting the rotary switch inside the pocket. Note: When a switch position other than 1 through 8 is selected, the power indicator will blink in red. 1. Press the power button to turn off the headset. 2. Set the switch to the channel group. Available Channel Group: 1 - 8 10 SERVICE USE ONLY SERVICE USE ONLY GROUP 8 7 1 2 3 456 F U N C T I O N F O F O N SERVICE USE ONLY GROUP 8 7 F U N C T I O N O F F O N 1 2 3 4 56 8 7 1 2 3 4 56 8 7 6 5 4 3 2 1 OFF ON SW#7: While talking with a customer in the TALK lock mode, you may need to contact store personnel in the PAGE mode which interrupts the TALK mode. This switch specifies the status of the interrupted TALK lock mode after ending the PAGE mode. ON: Resumes the TALK lock mode. OFF: Releases the TALK lock mode. SW#8: OFF DIP Switch Setup An eight-bit DIP switch is provided for system setups. The initial setting is marked with an asterisk *. SW#
1 2 3 4 5 6 7 8 Function Location Tone Squelch Talk Lock Resumption ON USA*
ON*
ON OFF CANADA OFF*
OFF*
OFF*
OFF*
OFF OFF*
OFF*
1. Press the power button to turn off the headset. 2. Set the switches as follows. SW#1: For selection of a radio frequency suitable for the location ON: Applies the US frequency to the headset. OFF: Applies the Canadian frequency. SW#2: Not used SW#3: Not used SW#4: Not used SW#5: Not used SW#6: This switch selects the mode of Tone Squelch method. ON: The audio is output detecting the Tone Squelch signal from the Center Module. OFF: The audio is output in disregard of the Tone Squelch signal from the Center Module. Note: Normally, set SW#6 to ON. Pay attention to high level noise that may be output when set to OFF. 11 Operation Mode Setup Three operation modes can be set up to adapt the headset to your requirements. Default channel setup Talk lock/ Talk PTT (press to talk) Page lock/Page PTT Indicator Power A/B channel Green Red Selected Mode Selection Transition Exit f f O While holding down P T and buttons, press [POWER]. A/B Press
[POWER]. Selected Channel A/B Button A A B B On Blink Disable Enable Disable Enable Blink On Blink On On Blink Talk Lock Talk PTT On Blink On Page PTT Page Lock p u t e S l e n n a h C t l u a f e D p u t e S k a T l p u t e S e g a P T T P PTT stands for "press to talk". The default settings are enclosed in bold lines in the table. 12 1. Press the power button to turn off the headset. 2. While holding down the talk [T] and page [P] buttons simultaneously, press the power button to turn on the headset. The headset enters the setup mode where the indica-
tors and buttons have different functions than in normal operation. 3. Select a default channel setup from four options, press-
ing the [T] button. 4. Press the [A/B] button to move to the talk setup and page setup. 5. Select a talk mode, pressing the [T] button. 6. Select a page mode, pressing the [P] button. 7. Press the [A/B] button to confirm that the indicators show the three modes selected for the default channel, talk and page. 8. Press the power button to turn off the headset, then turn it on again. The newly selected operation mode will be applied to the headset. 13 Panasonic Digital Communications & Security Company Unit of Matsushita Electric Corporation of America Security Systems Group www.panasonic.com/cctv Executive Office: One Panasonic Way 3E-7, Secaucus, New Jersey 07094 Zone Office Eastern: One Panasonic Way, Secaucus, NJ 07094 (201) 348-7303 Central: 1707 N.Randal Road, Elgin, IL 60123 (847) 468-5205 Western: 6550 Katella Ave., Cypress, CA 90630 (714) 373-7840 PANASONIC CANADA INC. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 PANASONIC SALES COMPANY DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO INC. San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina, P.R. 00985 (809)750-4300 2004 Matsushita Electric Industrial Co., Ltd. All rights reserved. NM0904-0 3TR003261AAA Printed in Japan