USER GUIDE HP 100 / HP200 / HP200E HOTEL DOOR LOCK Version 1.0
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Table of Contents 1. Understanding HP100, HP200, HP200E Hotel Door Lock ...... 3 1.1 What is HP100, HP200, HP200E Hotel Door Lock? ........................... 3 1.2 Features by model .............................................................................. 3 1.3 Operation cards .................................................................................. 5 2. Types of Lock Operating Scenario ........................................ 6 2.1 Guest Card issue .................................................................................. 6 2.2 Using RFID card ................................................................................... 8 2.3 Using Smartphone ................................................................................ 9 2.3.1 Synchronizing guest card to Smartphone .................................................... 9 2.3.2 Using Mobile Bluetooth (Esmart Sync) ..................................................... 11 3. Lock Operation ...................................................................... 15 3.1 Lock Installation .................................................................................. 15 3.2 Lock Setting(LIS) card ........................................................................ 18 Main Item Description .......................................................................................... 18 3.4 Open in Emergency ............................................................................ 20 Main Item Description .......................................................................................... 21 3.5 Low Battery warning and battery change ......................................... 22 4. Specification .......................................................................... 24 5. Indication Instruction ............................................................. 24 ANNEX A Beep & LED Table & Trouble Shooting .................... 25 6 Regulatory Statement ............................................................ 27 Version 1.0
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1. Understanding HP100, HP200, HP200E Hotel Door Lock 1.1 What is HP100, HP200, HP200E Hotel Door Lock?
- HP100, HP200, HP200E hotel door lock is operated by either 13,56 MHz RF keys or Mobile.
- HP100, HP200, HP200E can work as both offline (standalone) and online mode.
- To set HP100, HP200, HP200E as online system, additional peripherals such as Access point, Server and client software are necessary. 1.2 Features by model FEATURES HP100 HP200 HP200E Front Design e-Paper display Touch Key (12 Key)
Yes Yes
Support Mortise Standard(bottom), Standard(bottom), Standard(bottom), ANSI(top), ANSI ANSI(top), ANSI ANSI(top), ANSI Euro #6 Euro #6 Euro #6 Support deadbolt Panic release Mechanical key override Low battery indicator Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Version 1.0
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Power supply 4 x AA 4 x AA 4 x AA
(Alkaline battery)
(Alkaline battery)
(Alkaline battery) Battery Lifetime 18 months for wireless 18 months for wireless 18 months for wireless online lock online lock online lock 24 months for standalone 24 months for standalone 24 months for standalone lock Yes Block/Unblock card Online Intrusion alarm
(over 3 times of Yes unauthorized open trial) Online Ajar alarm Instant Stay Extension Instant Room change Automatic unlock/lock Passage mode Yes Yes Yes Yes Yes lock Yes Yes Yes Yes Yes Yes Yes lock Yes Yes Yes Yes Yes Yes Yes Remote audit trail Unlimited/Offline:2,000 Unlimited/Offline:2,000 Unlimited/Offline:2,000 Yes (Online:
Yes (Online:
Yes (Online:
events) events) events) Remote Maintenance reporting Yes Mobile Key Access Yes Yes Yes Yes Yes Version 1.0
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1.3 Operation cards Card Name Description Card type Key card Security Key value to be loaded to locks at scanning. Then, the locks will accept only the RFID cards which have the same security key value. Setup Lock will be programmed with various options at scanning. card Staff Setup card can be set from PTHMS Client Pro Software For staffs access card card Set name/title/authority/holiday, etc. Emergency All rooms can be opened with an emergency card. card Particular attention should be paid to loss Blocking card A Blocking card is used to block all user groups on a particular door. For example, this card is used to block all groups except Maid by reading the blocking card when Maid cleans the Fitness Club. Clearance A card that cancels the registered Guest Card. This card can only card be used after the Employee (Maid) Card has been read. Passage A card to unlock the door until the specified time for the defined Mifare 1KB Mode card door. It is operated by the Toggle concept in order to display D.N.D on the door with the card provided in each room. Privacy It can be operated only when Guest Card is registered. card In order to delete it, Maid must read Maid Card/Employee Card and then Erase Card/Power-Down Card to cancel it, or it will be automatically cancelled when a new guest card is registered. Audit trail A card for collecting usage histories for each lock. (Up to 2000 card cases) A card to read the setting value of each door. Lock info card Combi card
(Mifare
Kona COS) Version 1.0
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2. Types of Lock Operating Scenario HP100/HP200/HP200E Hotel Door locks are designed to work for the various operation requirements by simple set up process. Following operation modes can be set by hotel staffs and guests. 2.1 Guest Card issue Guest issue It is a screen for checking in and issuing a guest card for the guests who stay in a general room. Main Item Description Item Description Room No. Room Number you just chose to check-in will be shown.
- Room number must be at least 3 digits for floor number and room number. Ex) Floor1, Room1 101 Version 1.0
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Floor10, Room2 1002 Floor11, Room12 1112 If you enter more than 10 floors and input 1~9 rooms, please note that it will be recognized as another floor when the number is below 4 digits. Check in date and time Check out date and time Number of guest card you are going to issue Guests name Guests mobile number (Smartcode will be sent to this number) Check In Check Out No. of cards Issue to Mobile E-Mail Guests E-mail address (Mobile key app link will be sent Option (Combo box) If ticked, it means it will be available for the option. to this address)
- Deadbolt: Deadbolt availabilty
- Breakfast: Breakfast option
- Full Gate: Gate that the card will be accepted Individual gates can be ticked separately.
- Elevator Full floor: Accessibility of the elevators(floor) Individual floors can be ticked separately.
- RF Card Issue: If you want to issue the RF card
- Smart-code Issue: If you want to issue smartcode to the guests mobile phone.
- Mobile key Issue: If you want to issue mobile key to the guest.
- Check-out: If you are checking out. If you have selected the item you want to use, you can place the card to be issued on the DE-620 Reader and press button to issue the card. If you are issuing multiple cards, you will be prompted to put the next card on the reader. If the card is lost, reissue the card in the Reissuance guest card section(by clicking mouse right-button on the room number). Version 1.0
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2.2 Using RFID card
- Once successfully complete above steps, guest card may scan the lock and it will work nice and easy. Version 1.0
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2.3 Using Smartphone
- Passtechs all hotel door locks are wireless online, which means they are operated not only with RFID credentials, but also with your smartphone by incorporating an innovative BLE mobile access technology. The solution provides more advanced and efficient approach towards managing the rooms at various kinds of venues where requires highest level of security 2.3.1 Synchronizing guest card to Smartphone 1. Go visit Google Play Store or APP Store, and search PASSTECH. 2. Download Application (Passtech Mobile Cloud Android / Passtech Cloud Mobile Key Apple) and install it in the guests smartphone. 3. When execute Application, your guest will see below display screens. 4. From this step, it is simple and important to sync to mobile. When the guest enters the hotel room with RFID guest Card, the guest opens the door at first time. 5. Then guest should open the door from inside to outside of the room. 6. Scan Guest card on the lock 2 times.(Described above &&) Version 1.0
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7. Right after scan the Guest card, press Register button on their Application.
(Displayed as above picture ) 8. The screen will display guest card information as above picture.
(Displayed as above picture ) Version 1.0
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2.3.2 Using Mobile Bluetooth (Esmart Sync)
- Check your room number and valid time, if those are all set successfully, press Red button on the display, then it will open using BLE communication. Version 1.0
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Display Explanation Guest will mainly use this display.
- Operation Mode
Lock Number
- Valid time
- Open command This is display for log history. All history of their logs will be displayed, its so, the guest shouldnt require to visit front desk for ask their log history. Version 1.0
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This is for register the lock on mobile. This is display for setting mobile option such as sound on/off, vibration on/off and Bluetooth sensitivity, etc. Version 1.0
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This is application information display. Version 1.0
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3. Lock Operation HP100, HP200, HP200E can be accessed with both RF tags and BLE Mobile. 3.1 Lock Installation
- Dimensions
<ANSI STD (Bottom)>
Version 1.0
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<ANSI Top>
<Euro #6>
Version 1.0
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- Handles Installation
Recommended installation is executed by installation experts. Version 1.0
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3.2 Lock Setting(LIS) card A screen for issuing a Setup card for setting installation information in each door lock after the locks are installed. Group Item Description Hotel/Lock Info. Build No. Building No.(1~99) Main Item Description Applicable only if you select the corresponding letter in the Combo Floor No. Floor No. Box. Applicable only if you select the corresponding letter in the Combo Box. Room No. Room No. (From ~ To) Applicable only if you select the corresponding letter in the Combo Box. Setting value From/To Value of selected Version 1.0
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Increase Hotel ID Build/Floor/Room Number of selected rooms
- Shows the Hotel ID registered in Accounts Hotel info.
- If the Issuer Key is same and the Affiliate ID is wrong, you can select whether to accept it from the Listbox. Group Item Description Hotel/Lock Info. Setting date/time
- If you select Current day/time, it is set to the current time of the computer.
- If not selected, it is set to the time specified by the user. Increase Sec It sets the time to set the lock time by increasing the time by several seconds everytime Door lock is set. Time Schedule Normal Uses Normal Schedule of Access Time schedule set in Staff Card. Holiday1/
Holiday2/
Holiday3/
Holiday4/ Holiday5 Use the corresponding Holiday Schedule in the Access Time schedule set in the Staff Card. Option Lock beep flag Use Buzzer on Door Latch stay time The Latch time of staying (sec) after opening. Status send time The time(minute) for transmitting the current state of the Door lock from time to time. Usage cancel card Use of Cancel card(for Checking) EEPROM set flag Not currently enabled.(Future) EEPROM Usage Usage #1/#2 (Future) Access status flag Future Version 1.0
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Accept Card Accept card Type of Staff card accepted from Door Lock Setting flag Setting flag Whether to apply what you checked in the Option to the Door lock. 3.4 Open in Emergency In case of Emergency such a fire or any types of disasters that require urgently evacuate the building; there are two ways to open all locks.
- Emergency Open (Client Software)
- From Client Software, in right hand corner, you may see as above picture.
- Click Open and Control send button, then it will send the command AP(Access Point) and when you touch the lock to wake it up, then the lock will be open. Version 1.0
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- Emergency Card Emergency card is a card with unlimited access, which means you have unlimited access to all the doors of the hotel. If you lose the card, you must immediately register the BL so that it cannot be used. Note that an Emergency card must be issued at installation time, but you may issue an emergency card later if necessary. It is important to keep Emergency card in a safe place when not in use. The Emergency card is opened at the time of usage and remains open until the card is used to close the door. In other words, it performs the Toggle function. If the door is open, it can also be closed by the close door command from the system. Main Item Description Group Item Description General Card Holder Guest Card Holder Staff Name User group Card type by Staff No. of days Date of use Expiration time Expiration date and time After selecting the card holder, you can place the card to be issued on the DE-620 Version 1.0
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Reader and press button to issue the card. 3.5 Low Battery warning and battery change This is the place to manage the door status code and it is mainly used to display the status information about the open/close of the Door Symbol. When youve set your account as above, the Low-Battery alarm will display. Recommended to change the battery in case of display Low Battery. Version 1.0
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In Case of battery is off with lock closed status, use mechanical key to open the door and change the battery. CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Version 1.0
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4. Specification Item Spec Material Stainless Steel Communication 2.4Ghz Wireless(ONLINE COMUNICATION) Security Door open BLE(MOBILE KEY) AES128 Touch-key (PIN, HP200 Only), Mobile Key, RFID CARD, Wireless control Power Supply AA*4 6V DC(Alkaline) Battery RFID Indicator Dimension Mifare Classic & Desfire at default, ISO14443 Type A Buzzer, Red/Green LED, E-PAPER (HP200E only) HP100 : 56mm*56mm HP200, HP200E : 58mm * 87mm * 11.5mm (W*H*D) Operation TEMP 0 C to 50 C Battery life Certification 1.5year(online) 2year(stand alone) CE, FCC 5. Indication Instruction 1) Guest Card Open : One time Beep sound / Green LED 0.5sec 2) Successful programming : A melody (Do,Mi,So,Fa) / Green LED 0.5sec 3) Indicate for mistake : Three times Beep sound / Red LED three times. 4) Low voltage : Beep 3 times Version 1.0
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ANNEX A Beep & LED Table & Trouble Shooting No Lock Status Sound LED Additional Info. 1 Battery Change So,La,Ti,Do,La
2 Succeed Key Card Do,Mi,So,Fa 3 Succeed Setup Card programming Do,Mi,So,Fa 4 Succeed registration Smartphone on the Hotel Lock Do,Mi,So,Fa 5 Succeed Clearance Card Do,Mi,So,Fa 6 Succeed Debug Card Do,Mi,So,Fa 7 Succeed Staff Card Do,Mi,So,Fa Green 0.5sec Green 0.5sec Green 0.5sec Green 0.5sec Green 0.5sec Green 0.5sec 8 Low Battery Detect Beep 3 times
9 Succeed Emergency Card Do,Mi,So,Fa 10 Succeed Maintenance Card Do,Mi,So,Fa 11 Succeed Cancel Card Do,Mi,So,Fa 12 Succeed Blocking Card Do,Mi,So,Fa 13 Succeed Lock Info Card Do,Mi,So,Fa 14 Succeed Privacy Card Do,Mi,So,Fa 15 16 Over events of memory from Lock Info Card Beep 4 times Succeed collecting 100 events Audit Trail Beep 1 time Green 0.5sec Green 0.5sec Green 0.5sec Green 0.5sec Green 0.5sec Green 0.5sec
Version 1.0
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Total 2,000 events Total capability is 2,000 events, Total 20 times Beep sound. No 17 Lock Status Sound LED Additional Info. Succeed collecting all, Audit Trail Card Do,Mi,So,Fa
18 Open the door using Guest Card Beep 1 time 19 RTC Date Time setting failure So,La,Ti,Do,La 20 Automatically setting default date &
time (2010.Jan.01), due to RTC error So,La,Ti,Do,La 21 Latch Open failure Do,Re 3 times Latch Open failure and retrial is failed again Do,Re 3 times Green 0.5sec
Sensing Latch Push from opening inside of the door
Green 0.5sec 24 Sensing forcibly Open Do,Re 1.5sec
22 23 25 State of Read Error any cards 26 State of Write Error any cards 27 State of any other error of all cards 28 State of valid expired for all cards 29 Mismatched Guest Card room No. 30 Unauthorized/inaccessible Staff Cards room No. Unauthorized/inaccessible 31 Staff Cards where the lock has been set for Privacy 32 Undefined type of card reading error 33 In case of scanning blocked card 34 Deadbolt Rejection error 35 Multiple trial One Time Card State of registration for smartphone. Beep 3 times NG 3 36
(Open from inside and scan Guest Beep 2 times card two times) Repeat Green/Red 37 Connect Front and Body of the lock Beep 2 times
Version 1.0
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6 Regulatory Statement The revised User Manual does not contain the FCC required warning statements. a. Rule Part 15.19(a)(3): This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. b. Rule Part 15.21: The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help Responsible Party Cardcom Address: 1301 S. Beach Blvd. Ste-P La Habra, CA 90631 Tel.: 562-943-6300 E-mail: passtech@esmartlock.com Version 1.0
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