FCC ID: SO7-209L0000 Blind/Shade Wireless Sensor Controller

Pella Insynctive Product Guide Pella Lifestyle Series Motorized, Integrated Blinds and Shades Table of Contents General and Safety Information Setting Up Pella Lifestyle Series Motorized, Integrated Blinds or Shades 4 General and Safety Information Need Help?

Warnings Have a Home Automation System?

5 Product Overview Specifications 6 Detailed Instructions Programming Positions Operating Blinds or Shades with Remote Tilting Blind Slats Pairing to Pella Bridge With Home Automation 12 Additional Instructions Charging Battery in Blinds or Shades Care and Maintenance Replacing Batteries Adding or Deleting a Remote Homing Blinds or Shades Resetting to Factory Defaults 15 Troubleshooting 16 FCC Compliance and Industry Canada Limited Warranty NEED HELP?

For instant access to warranties, troubleshooting information and videos, visit Pella.CustHelp.com or call 855-473-5524. HAVE A HOME AUTOMATION SYSTEM?

To view a list of compatible systems and contact your home automation provider for further information, visit ConnectPella.com. WARNINGS Failure to adhere to the warnings below may result in death, serious injury and/or loss of valuables. Pella BLINDS and SHADES with Insynctive technology are not 100% reliable for a variety of reasons. For example, BLINDS and SHADES with Insynctive technology:

communicate data wirelessly, and wireless data is susceptible to interference or failure. require proper installation. require a battery with an adequate charge. may be damaged after installation. Therefore, Pella Insynctive products should not be relied upon in situations where life, safety, and/or protection of valuables are solely dependent on their function. Test each product at least once per year to help ensure proper operation. Pella Insynctive products are not a substitute for careful adult supervision of children. Keep battery and other small parts out of reach of children. If small parts are swallowed, immediately seek medical help. Batteries carry the risk of fire, explosion and burns. Do not disassemble or incinerate. Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 2 Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 3 Product Overview Pella Lifestyle Series Motorized, Integrated Blinds or Shades PELLA LIFESTYLE SERIES MOTORIZED, INTEGRATED BLINDS or SHADES help to improve the comfort and convenience of your home. BLIND or SHADE may be controlled with a remote, app or a compatible home automation system. The slats of BLIND may be tilted to control privacy or the amount of light entering a room. BLIND or SHADE includes a power unit which is located at the bottom of the Hinged Glass Panel (HGP) and contains a rechargeable battery. The battery can be charged by:

1) the solar panel on the exterior side of the unit, requiring the solar panel on the exterior side of the unit, requiring approximately 3 hours of direct sunlight a day, OR approximately 3 hours of direct sunlight a day, OR 2) a Pella Lifestyle Series WALL CHARGER that magnetically a Pella Lifestyle Series WALL CHARGER that magnetically couples to the HGP. A wire provides power from the battery to couples to the HGP. A wire provides power from the battery to the motor located in the headrail of BLIND or SHADE. the motor located in the headrail of BLIND or SHADE. SPECIFICATIONS Frequency: 433.92 MHz (Insynctive) Operating Temperature: 32 120F (0 49C) Operating Humidity: 5% 95% RH noncondensing Battery: Rechargeable Lithium Ion battery pack Typical Battery Life: 8 years (may vary with use) VIEW WITH HGP CLOSED 1. Get started. DETAILED INSTRUCTIONS COVER To unpack BLIND or SHADE, remove the cardboard corner protector and bands that secure BLIND or SHADE. It is not necessary to open the Hinge Glass Panel (HGP) to unpack your BLIND or SHADE. REMOTE Unpack REMOTE. MEASURE 6"

FROM END WHERE WIRE CONNECTS 2. Prepare SINGLE-CHANNEL REMOTE. Slide the battery cover in the direction of the arrow on the cover. Remove battery tab. Ensure battery is fully seated. LED LIGHT UP BUTTON CENTER BUTTON DOWN BUTTON Slide the battery cover back into closed position. 3. Pair REMOTE to Pella Lifestyle Series motorized BLIND or SHADE. Hold REMOTE up to top cover approximately 6" from the end to activate pair mode. Move remote from side to side while pressed up against the glass. BLIND or SHADE will make a quick up/down motion to indicate its in pair mode. Press and hold the Up button on REMOTE until BLIND or SHADE completes a quick up/downmotion. NOTE: Up/down motion confirms that REMOTE was successfully paired. Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 4 Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 5 Pella Lifestyle Series Motorized, Integrated Blinds or Shades (continued) Pella Lifestyle Series Motorized, Integrated Blinds or Shades (continued) 4. Test BLIND or SHADE. Program user position. LED LIGHT UP BUTTON CENTER BUTTON DOWN BUTTON Press the Down button to move BLIND or SHADE down. Press the Up button to move BLIND or SHADE up. 5. Set up BLIND or SHADE. Complete the following steps to set up BLIND or SHADE. Program upper position. Touch the top end of REMOTE to BLIND or SHADE cover approximately 6 from the end where the wire connects. Move REMOTE back and forth slowly until BLIND or SHADE completes a quick up/down motion to indicate BLIND or SHADE has entered program mode. Simultaneously press and hold the Center and Up buttons until BLIND or SHADE completes a quick up/down motion. This will require the buttons to be pressed for about 5 seconds. The light on REMOTE will begin blinking when the buttons are released to acknowledge that REMOTE is in program mode. Press the Up or Down button on REMOTE to move BLIND COVER REMOTE or SHADE bottom rail to the desired position. MEASURE 6"

FROM END WHERE WIRE CONNECTS Press and hold the Center button until BLIND or SHADE makes a quick up/down movement. This should take about 3 seconds. The light on REMOTE will stop blinking. COVER REMOTE MEASURE 6"

FROM END WHERE WIRE CONNECTS LED LIGHT UP BUTTON CENTER BUTTON DOWN BUTTON Touch the top end of REMOTE to BLIND or SHADE cover approximately 6" from the end where the wire connects. Move REMOTE back and forth slowly until BLIND or SHADE completes a quick up/down motion to indicate BLIND or SHADE has entered program mode. Simultaneously press and hold the Up and Down buttons until BLIND or SHADE completes a quick up/down motion. This will require the buttons to be pressed for about 5 seconds. The light on REMOTE will begin blinking when the buttons are released to acknowledge that REMOTE is in program mode. Press the Up or Down button on REMOTE to move BLIND or SHADE bottom rail to the desired position. Press and hold the Center button until BLIND or SHADE makes a quick up/down movement. This should take about 3 seconds. The light on REMOTE will stop blinking. Program lower position. Touch the top end of REMOTE to BLIND or SHADE cover approximately 6" from the end where the wire connects. Move REMOTE back and forth slowly until BLIND or SHADE completes a quick up/down motion to indicate BLIND or SHADE has entered program mode. COVER REMOTE Simultaneously press and hold the Center and Down buttons until BLIND or SHADE completes a quick up/down motion. This will require the buttons to be pressed for about 5 seconds. The light on REMOTE will begin blinking when the buttons are released to acknowledge that REMOTE is in program mode. MEASURE 6"

FROM END WHERE WIRE CONNECTS Press the Up or Down button on REMOTE to move BLIND or SHADE bottom rail to the desired position. Press and hold the Center button until BLIND or SHADE makes a quick up/down movement. This should take about 3 seconds. The light on REMOTE will stop blinking. Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 6 Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 7 Pella Lifestyle Series Motorized, Integrated Blinds or Shades (continued) Pella Lifestyle Series Motorized, Integrated Blinds or Shades (continued) OPERATING BLIND OR SHADE WITH REMOTE PAIRING TO PELLA INSYNCTIVE BRIDGE LED LIGHT UP BUTTON CENTER BUTTON DOWN BUTTON Press and release Up button: Pressing the Up button for less than 1 second will cause BLIND or SHADE to automatically move to the upper position that has been programmed by the user. Press and hold Up button: Pressing the Up button for longer than 1 second will cause BLIND or SHADE to moveup until the button is released or until the shade reaches the fully opened position. Press and release Center button: Pressing the Center button for less than 1 second will cause BLIND or SHADE to automatically move to the user position. Press and release Down button: Pressing the Down button for less than 1 second will cause BLIND or SHADE to automatically move to the lower position that has been programmed by the user. Press and hold Down button: Pressing the Down button for longer than 1 second will cause BLIND or SHADE to move down until the button is released or until the shade reaches the fully closed position. While BLIND or SHADE is moving to a position, it may be stopped by pressing either of the other two buttons. For example, if the Center button is pressed to move to the user position, BLIND or SHADE will stop moving if the Up or Down button is pressed. TILTING BLIND SLATS To enter tilt mode, press and hold the Center button on REMOTE until light turns solid red. Press and release the Up button to rotate the slats up. Press and release the Down button to rotate the slats down. REMOTE will exit tilt mode after 10 seconds of no activity or when Center button is pressed and held until the light turns off. LED LIGHT UP BUTTON CENTER BUTTON DOWN BUTTON By pairing to BRIDGE, you can control your BLIND or SHADE from virtually anywhere using the Pella Insynctive app. Download the Pella Insynctive app from the app store appropriate to your device. Press and hold the pair button until the light begins flashing orange. The pair button is the bottom button located on the side of the BRIDGE. The BRIDGE is now ready to pair Insynctive products. Touch the top end of REMOTE to BLIND or SHADE cover approximately 6" from the end where the wire connects. Move REMOTE back and forth slowly until BLIND or SHADE completes a quick up/down motion to indicate BLIND or SHADE has entered pair mode. Press and release the Center button on REMOTE three times BRIDGE within 5 seconds. BRIDGE light will begin blinking green ADD bridge will issue a long tone to indicate successful pairing. TEST BUTTON SYNC BUTTON WITH HOME AUTOMATION LIGHT For a list of compatible home automation systems or pairing instructions, visit ConnectPella.com. COVER REMOTE MEASURE 6"

FROM END WHERE WIRE CONNECTS Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 8 Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 9 Additional Instructions Additional Instructions (continued) CHARGING BATTERY IN BLINDS AND SHADES REPLACING BATTERIES The solar panel requires approximately 3 hours of direct sunlight each day to charge the battery for BLIND or SHADE operation solely by power generated from the exterior solar panel. Additional charging is necessary when the solar panel on the exterior of the unit does not receive adequate sunlight. First, plug in Pella Lifestyle Series WALL CHARGER (sold separately) to a wall outlet. Attach WALL CHARGER to the corner of your units Hinged Glass Panel (HGP) where the wire connects to the battery pack. Charge for approximately 10 hours to fully recharge the BLIND or SHADE battery. CARE AND MAINTENANCE Cleaning Integrated Aluminum Blinds First make sure BLIND is in the horizontal (opened) position. To remove dust, use a vacuum cleaner with an upholstery brush attachment. You can remove smudges or fingerprints with a damp cloth. Cleaning Integrated Cellular Shades Begin by making sure SHADE is fully extended. To remove dust, use a vacuum cleaner with an upholstery brush attachment. Smudges or fingerprints can be carefully removed with a damp cloth. Never use cleaners with ammonia they will damage the fabric. If there are any exposed threads, trim them and seal them with a fray-check solution (available at most fabric stores) to reduce fraying. Once SHADE is clean and dry, raise SHADE. Cleaning Solar Cell For optimal performance of the solar cell, keep the exterior glass surface clean of dust and dirt. It is recommended that the exterior glass surface be cleaned every six months or whenever dirt noticeably builds up on the glass. Use an ammonia-free glass cleaner and soft cloth. SOLAR PANEL BATTERY IMPORTANT NOTES:

The battery pack used in this product is recharged by the solar cell or by using the Pella Lifestyle WALL CHARGER. Battery life is dependent upon a number of factors such as number of charge/discharge cycles and average temperature in the environment. Battery life is expected to exceed five years in most applications. When the battery reaches the end of its life, it will lose its charge quickly and will require charging with the wall charger on a more frequent basis. Contact your local Pella sales representative to purchase a replacement battery. WARNING: Batteries carry the risk of fire, explosion and burns. Do not disassemble or incinerate. Failure to change battery properly when low will impair BLIND or SHADE performance. BLIND or SHADE does not need to be paired to REMOTE or BRIDGE following a battery change. Properly dispose of used batteries based on your local requirements. A best practice is to dispose of batteries at your local home chemical collection center. California Only: Contains perchlorate material. See dtsc.ca.gov/hazardouswaste/perchlorate for any special handling regulations. ADDING AN ADDITIONAL REMOTE OR DELETING A REMOTE These procedures may be used to pair or delete a REMOTE from BLIND or SHADE. A total of eight REMOTES may be paired to BLIND or SHADE. Touch the top end of REMOTE to BLIND or SHADE cover approximately 6" from the end where the wire connects. Move REMOTE back and forth slowly until BLIND or SHADE completes a quick up/down motion to indicate that BLIND or SHADE has entered pair mode. To add a new REMOTE, press and hold the Up button on new REMOTE until BLIND or SHADE completes a quick up/down motion to acknowledge that new REMOTE was successfully paired. To delete REMOTE, press and hold the Down button on REMOTE until BLIND or SHADE completes a quick up/down motion to acknowledge that REMOTE was successfully deleted. COVER REMOTE MEASURE 6"

FROM END WHERE WIRE CONNECTS Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 10 Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 11 Additional Instructions (continued) Troubleshooting HOMING THE BLIND OR SHADE PROBLEM CAUSE AND POSSIBLE SOLUTION LED LIGHT UP BUTTON CENTER BUTTON DOWN BUTTON Over time, you may notice that the fully opened position for raise-and-

lower BLINDS or bottom-up SHADES or the fully closed position for top-down SHADES has drifted. This is due to normal wear and use of BLIND or SHADE and can be corrected by homing BLIND or SHADE. The homing process will cause BLIND or SHADE to move up until it is fully compressed. BLIND or SHADE then resets the position. To initiate the homing process, press and hold the Up button on REMOTE until BLIND or SHADE reaches the top point of travel, then release the button. Press and hold the Up button for about 5 seconds until BLIND or SHADE begins to move up. BLIND or SHADE will stop moving when fully compressed and will reset the fully opened or closed position. BLIND or SHADE is moving slowly. PROGRAMMING POSITIONS (OPTIONAL) BLIND or SHADE will not move. Batteries are low. Batteries may be recharged with WALL CHARGER. If problem persists after charging batteries for 12 hours, contact your local Pella sales representative to purchase a replacement battery. If the light on REMOTE is blinking, BLIND or SHADE is in program mode and runs at a slower rate to allow for easier movement of BLIND or SHADE to the desired position. Wait 2 minutes, and BLIND or SHADE and REMOTE will exit program mode. Verify that all connectors are firmly plugged in at BLIND or SHADE cover and power unit. BLIND or SHADE may be in pair mode. Wait 2 minutes and BLIND or SHADE will exit pair mode, or press and hold the Up button on REMOTE until BLIND or SHADE makes a quick up/down motion to exit pair mode. Batteries are dead in BLIND, SHADE or REMOTE. If REMOTE light does not come on when buttons are pressed, replace REMOTE battery. Otherwise, try charging BLIND or SHADE with WALL CHARGER. Temperature in the Hinged Glass Panel (HGP) may have exceeded 160F. The motor will function once the HGP cools to below 160F. BLIND or SHADE will not pair to BRIDGE. BLIND or SHADE is out of range of BRIDGE. Move BRIDGE closer to BLIND or SHADE. Bottom rail is not level. BLIND or SHADE strings are not evenly tensioned. Move BLIND or SHADE to lower position and then to upper position. REMOTE may be used to program up to three positions to motorized BLIND or SHADE including an upper position, user position and lower position. Once placed into program mode, REMOTE will stay in program mode until the programming process is completed, or REMOTE will automatically exit program mode if no buttons are pressed for 1 minute or if battery is removed and reinserted. RESETTING TO FACTORY DEFAULTS This procedure will reset all BLIND or SHADE positions to factory default settings. Open the HGP. the wire connects. Locate the small hole in the top cover about 4" from the end where Insert a paper clip or other small tool into the hole, and depress the reset switch for about 3 seconds. BLIND or SHADE will move to top position to acknowledge successful reset. Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 12 Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 13 FCC Compliance and Industry Canada This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a different circuit from the receiver. Consult the dealer or an experienced radio/TV contractor for help. Changes or modifications not expressly approved by Pella Corporation could void the users authority to operate the equipment. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS. Lopration est soumise aux deux conditions suivantes : (1) cet appareil ne peut causer dinterfrences, et (2) cet appareil doit accepter toute interfrence, y compris les interfrences qui peuvent causer un mauvais fonctionnement de lappareil. FCC ID: SO7-206B0000 FCC ID: SO7-209L0000 IC: 11009A-206B0000 IC: 11009A-209L0000 Limited Warranty A two-year limited warranty comes standard with purchase. For complete warranty details, visit Pella.com/Warranty. 2020 Pella Corporation ILSPG0620 Pella Lifestyle Series Motorized, Integrated Blinds and Shades with Insynctive | 14

Label Format And Location Pella Corp Model # 209L0000 Figure 1: Location of Label on device exterior LABEL Pella Corp Shade Drive Assembly Model#: 209L0000 FCC ID: SO7-209L0000 IC: 11009A-209L0000 Figure 2: Label Format Dimensions: 22mm X 10mm

Date: 7/5/2020 UL Verification Services Inc. 47173 Benicia Street Fremont, CA 94538, USA To whom it may concern:

I, the undersigned, hereby authorize UL Verification Services Inc. to act on our behalf in all manners relating to application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by UL Verification Services Inc. on our behalf shall have the same effect as acts of our own. I, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). In authorizing UL Verification Services Inc. as our representative, we still recognize that we are responsible to:

a) fulfill the requirements for the scope of certification requested, including implementing any appropriate changes requested by UL Verification Services Telecommunications Certification Body (TCB) and / or the FCC;

b) supply any and all information needed for the evaluation of the products for which certification is sought;

been granted;

c) make claims regarding certification only in respect of the scope for which certification has d) not use our product certification in such a manner as to bring the TCB or FCC into disrepute and to not make any statement regarding product certification which the TCB or FCC may consider misleading or unauthorized;

e) discontinue use of all advertising matter that contains any reference thereto and complies with any and all actions required by the FCC upon suspension or cancellation of certification;

f) use certification only to indicate that products are certified in conformity with specified standards;

g) endeavor to ensure that no certificate or report or any part thereof is used in a misleading manner, and any copies of the grants/certificates shall be reproduced in their entirety;

h) comply with the requirements of the TCB and FCC, including the use of marks and label information prescribed for the scope of certification, when making reference to product certification in communication media such as documents, brochure or advertisements;

i) comply with the requirements for certification, supply any information needed for evaluation of products to be certified and, where applicable, make provision for the participation of observers;

j) ensure that products marketed under the scope of the requested certification continue to comply with the certification requirements;

k) provide a sample of a production unit for testing within 30 days of the request should this product be selected as part of either the TCBs or the FCCs market surveillance requirements;

l) keep a record of all complaints relating to products compliance with requirements of relevant standard; make records available to UL or FCC when requested; take appropriate action with respect to such complaints and any deficiencies found in the product that affect compliance with requirements for certification; document the actions taken with respect to complaints and/or deficiencies;

m) inform the TCB immediately of any changes that may affect its ability to comply with the certification requirements. This authorization is valid until further written notice from the applicant July 05, 2021. Sincerely Yours, Dan Parrish Engineering Manager - Design Assurance/Gov'!Affairs/Chief Safety Pella Corporation

Gull June 05, 2020 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Request for Confidentiality FCC ID: $07-209L0000 To Whom It May Concern:

Pursuant to the provisions of Sections 0.457 and 0.459 of the Commission's rules (47 CFR 0.457, 0.459), we are requesting the Commission to withhold the following attachments ftom public disclosure indefinitely. Schematic Diagram Block Diagram Theory of Operation Antenna Specification The above-mentioned documents contain detailed system and equipment descriptions and are considered proprietary. The public disclosure of the above documents might be harmful to our company and would give competitors an unfair advantage in the market. In addition to the above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission's policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the time of marketing of newly authorized devices, we are requesting the commission to grant short-term confidentiality, for 180 days from date of equipment authorization, on the following attachments:

Internal Photos External Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, the FCC ID label format, and correspondence during certification review process cannot be granted confidential status and that this information will be available for public review once the grant of equipment authorization is issued. Best Regards, Da Pot Dan Parrish Engineering Manager Design Assurance/Govt A ffairs/Chief Safety Pella Corporation Pella Corporation 102 Main Street Pella, lowa 50219 pellascom