FCC ID: VW3DIW3930 DIW3930 Cogeco product is a UHD/4K Set-Top-Box with 2.4 GHz/5GHz Wi-Fi and Bluetooth 4.1/BLE features. WLAN 5GHz can be configured only as a Station.

Informations de scurit et dclarations ISED Instructions importantes de conformit la scurit Lisez et conservez les instructions du fabricant de votre quipement. Placez l'quipement lectronique dans un endroit facilement accessible et suffisamment proche d'une prise lectrique pour accommoder la longueur du cordon d'alimentation et dbranchez-le rapidement en cas de problme. Placez l'quipement lectronique sur une surface stable. La surface doit supporter la taille et le poids de l'quipement lectronique. Plac directement sur un meuble sensible la chaleur, le produit pourrait en altrer la couleur ou la surface. Ne placez pas d'autres quipements, lampes, livres, vases avec du liquide ou tout autre objet sur le dessus de l'quipement lectronique. Ne pas placer dans l'un des endroits suivants : lextrieur, sur un lit, un canap, un tapis ou une surface similaire ou sur un radiateur ou une source de chaleur. Avant de nettoyer l'quipement lectronique, dbranchez- le de la prise lectrique. Utilisez un chiffon humide pour nettoyer. N'utilisez pas de nettoyant liquide ou d'arosol. N'utilisez pas de dispositif de nettoyage magntique / statique (dpoussireur) pour nettoyer l'quipement lectronique. N'introduisez jamais d'objets de quelque sorte que ce soit dans les ouvertures du produit, car ils pourraient toucher des points de tension dangereuse ou court-circuiter des pices, ce qui pourrait provoquer un incendie ou une lectrocution. N'exposez pas l'quipement lectronique au liquide ou l'humidit. Ne pas placer sur une surface humide. Ne renversez pas de liquides sur ou proximit de l'quipement lectronique. N'utilisez pas d'accessoires avec l'quipement lectronique, sauf sur recommandation de votre fournisseur de service de distribution. Ne surchargez pas les prises lectriques, les rallonges ou les prises de courant intgres, car cela pourrait entraner un risque d'incendie ou d'lectrocution. Mettez la terre votre systme de cble pour fournir une certaine protection contre les surtensions et les charges statiques accumules. Branchez votre quipement lectronique sur un protecteur de surtension pour rduire le risque de dommages causs par la foudre et les surtensions. Si vous avez des questions, appelez votre fournisseur de service de distribution. Disposez tous les cordons d'alimentation de manire ce que les personnes ne puissent pas marcher sur les cordons, placer des objets sur les cordons pourrait les endommager. Accordez une attention particulire aux cordons aux points de connexion et aux endroits o les cordons sortent de l'quipement lectronique. Une tiquette sur l'quipement lectronique indique la source d'alimentation. Oprer uniquement partir d'une prise lectrique qui a la tension et la frquence que l'tiquette indique. Si vous n'tes pas sr du type d'alimentation de votre rsidence, consultez votre compagnie d'lectricit locale. L'quipement lectronique a une prise deux broches. Si cette prise est polarise, elle a une broche large et une broche troite. Cette prise ne convient que dans un sens. Si vous ne parvenez pas insrer compltement cette fiche dans la prise, contactez un lectricien pour remplacer votre prise obsolte. N'ouvrez pas le couvercle de l'quipement lectronique. Confiez toute rparation un personnel qualifi uniquement. Pour les dommages ncessitant un entretien, dbranchez l'quipement lectronique de la prise lectrique. Rfrez- vous du personnel qualifi lorsque l'une des situations suivantes ce produit :

Il y a des dommages la prise d'alimentation. Le liquide pntre dans l'quipement lectronique. Il y a exposition la pluie ou l'eau. L'opration n'est pas normale. Si vous laissez tomber l'quipement lectronique ou sil est endommag. Si l'quipement lectronique prsente un changement distinct de performance. la fin de tout service ou rparation de l'quipement lectronique, le technicien effectuera des vrifications de scurit pour dterminer si l'quipement est en bon tat de fonctionnement L'quipement lectronique a t qualifi dans des conditions d'essai qui comprenaient l'utilisation des cbles fournis. Utilisez uniquement les cbles d'alimentation et d'interface fournis et installez-les correctement. L'installation de l'quipement lectronique doit tre conforme aux codes de cblage nationaux et tre conforme aux rglementations locales. Connectez l'adaptateur AC/DC fourni par le fabricant. Utilisez uniquement un adaptateur secteur fourni et approuv par le fabricant. L'appareil Sagemcom Android TV DIW3930 COGECO STB ncessite l'utilisation d'un adaptateur secteur 12 Vcc, 1 A conforme PS2 ou LPS selon lannexe Q de la norme UL 62368-1, dition 2. Toujours brancher d'abord le cble de l'adaptateur secteur dans lappareil puis le cordon d'alimentation dans l'adaptateur secteur, et enfin le cordon d'alimentation dans la prise secteur. Si vous ne suivez pas cet ordre de connexions, vous risquez une dcharge lectrique. Assurez-vous que le cordon d'alimentation est correctement insr dans le bloc d'alimentation et qu'il est correctement enfonc dans le logement. Il est trs important de pousser le cordon d'alimentation jusqu'au fond du renfoncement. S'il est mal connect, cela peut provoquer un risque d'incendie ou de choc lectrique. Dclarations d'Innovation, Sciences et Dveloppement Economique Canada (ISDE) Cet appareil numrique de classe B est conforme aux normes canadiennes NMB-003. Ce produit est conforme aux spcifications techniques applicables d'Innovation, Sciences et Dveloppement conomique Canada. Cet appareil est conforme la norme CNR-247 des Rgles d'Innovation, Sciences et Dveloppement conomique Canada. L'opration est soumise aux deux conditions suivantes :

1. Cet appareil ne peut pas causer d'interfrences nuisibles, et 2. Cet appareil doit accepter toute interfrence reue, y compris les interfrences pouvant entraner un fonctionnement indsirable NOTE IMPORTANTE :

Dclaration d'exposition aux radiations :

Cet quipement est conforme Innovation, Sciences et Dveloppement conomique Canada CNR-102 pour les limites d'exposition aux radiations tablies pour un environnement non contrl . Cet quipement doit tre install et utilis une distance suprieure 20 cm (0,66 pieds) entre le produit et votre corps. Pour de plus amples informations sur le produit, consulter le site internet ou faites votre demande ladresse indique la fin du document. Licences HDMI, le logo HDMI et High-Definition Multimedia Interface sont des marques dposes de HDMI Licensing Administrator, Inc. Fabriqu sous licence Dolby Laboratories. Dolby, Dolby Audio et le symbole double D sont des marques commerciales de Dolby Laboratories. Couvert par une ou plusieurs revendications des brevets lists ladresse patentlist.hevcadvance.com. Produit sous licence du portfolio de brevet AVC pour lutilisation personnelle et non commerciale par un consommateur pour : (i) encoder de la vido conformment au standard AVC ( AVC-vido ) et/ou (ii) dcoder de la vido AVC encode par un consommateur dans le cadre dune activit personnelle et non commerciale et/ou obtenu par un fournisseur de contenus vido licenci pour la fourniture de vidos AVC. Aucune licence nest accorde pour tout autre usage. Des informations complmentaires peuvent tre obtenues de MPEG LA, LLC sur http://www.mpegla.com. Les propritaires de contenu utilisent la technologie daccs au contenu numrique Microsoft PlayReady afin de protger leur proprit intellectuelle, y compris celui soumis droit dauteur. Ce produit utilise la technologie PlayReady pour accder au contenu protg par PlayReady et/ou en WMDRM. Si le produit ne parvient pas mettre en uvre les restrictions sur lutilisation du contenu, les propritaires de celui-ci peuvent demander Microsoft de rvoquer la capacit de ce produit traiter du contenu protg par PlayReady. Cette rvocation ne doit pas affecter le contenu non protg ni le contenu protg par dautres technologies daccs au contenu. Les propritaires de contenu peuvent vous demander de mettre jour PlayReady pour accder leurs contenus. Si vous refusez une telle mise jour, vous ne pourrez avoir accs au contenu qui ncessite cette mise jour. Android TV est une marque de Google LLC. Toutes les autres marques et logos sont des marques commerciales ou des marques dposes de leurs propritaires respectifs. Sagemcom Broadband SAS 250, route de lEmpereur - 92848 Rueil-Malmaison Cedex - France Tel. : +33 (0)1 57 61 10 00 - Fax : +33 (0)1 57 61 10 01 www.sagemcom.com Safety Information and ISED Statements Important Safety Compliance Instructions Read and retain instructions from the manufacturer of your equipment. Place the electronic equipment in a location that is easily accessible and close enough to an electrical outlet to accommodate the length of the power cord and unplugged quickly in case of a problem. Place the electronic equipment on a stable surface. The surface must support the size and weight of the electronic equipment. If placed in direct contact with a heat-sensitive piece of furniture, product may alter its color or surface. Do not place other equipment, lamps, books, vases with liquid, or any other object on the top of the electronic equipment. Do not place in any of the following locations: - Outdoors - On a bed, sofa, rug, or similar surface - Over a radiator or a heat register Before cleaning the electronic equipment, unplug it from the electrical outlet. Use a damp cloth to clean. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean the electronic equipment. Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Do not expose the electronic equipment to liquid or moisture. Do not place on a wet surface. Do not spill liquids on or near the electronic equipment. Do not use accessories with the electronic equipment unless recommended by your cable service provider. Do not overload electrical outlets, extension cords, or integral convenience receptacles, as this can result in a risk of fire or electric shock. Ground (earth) your cable system to provide some protection against voltage surges and built-up static charges. Plug your electronic equipment into a surge protector to reduce the risk of damage from lightning strikes and power surges. If you have questions, call your cable service provider. Arrange all power cords so that people cant walk on the cords, place objects on the cords, or place objects against the cords, which can damage them. Give particular attention to the cords at the point at which the cord connects to the plug, at electrical outlets, and at the places where the cords exit the electronic equipment. A label on the electronic equipment indicates the correct power source. Operate only from an electrical outlet that has the voltage and frequency that the label indicates. If you are unsure of the type of power supply to your residence, consult your local power company. The electronic equipment has a two-prong plug. If this plug is polarized, it has one wide prong and one narrow prong. This plug fits only one way. If you are unable to insert this plug fully into the outlet, contact an electrician to replace your obsolete outlet. Do not open the cover of the electronic equipment. Refer all servicing to qualified personnel only. For damage that requires service, unplug the electronic equipment from the electrical outlet. Refer to qualified personnel when any of the following occurs:

There is damage to the power plug Liquid enters the electronic equipment There is exposure to rain or water Operation is not normal If you drop or damage the electronic equipment If the electronic equipment exhibits a distinct change in performance. Upon completion of any service or repairs to the electronic equipment, the service technician will perform safety checks to determine that the equipment is in proper operating condition. The electronic equipment was qualified under test conditions that included the use of the supplied cables between system components. Use only the provided power and interface cables and install them properly. Installation of electronic equipment must be in accordance with national wiring codes and conform to local regulations. Connect the manufacturer supplied AC to DC power adapter. Only use a manufacturer supplied and approved power adapter. The Sagemcom Android TV DIW3930 COGECO STB device requires the use of a 12 VDC, 1 A in compliance with PS2 or LPS according to annex Q of UL 62368-1, edition 2. Always first plug the mains adapter lead into the device then the mains lead into the mains adapter, and finally the mains lead into the mains socket. If you do not follow this order of connections, you may get an electric shock. Make sure that the mains lead is properly inserted into the power supply unit, and that it is correctly pushed into the recess. It is very important to push the mains lead until the recess bottom. If it is incorrectly connected this may cause a risk of fire or electric shock. Innovation, Science and Economic Development Canada (ISED) Statements This Class B digital apparatus complies with Canadian ICES- 003 This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. This device complies with RSS-247 of the Innovation, Science and Economic Development Canada Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE:

Radiation Exposure Statement:

This equipment complies with Innovation, Science and Economic Development Canada RSS-102 for radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a distance greater than 20cm (0.66ft) between the device and your body. For detailed product information, please consult website url or request to address at the end of the document. Federal Communications Commission (FCC)Statements. FCC ID: VW3DIW3930 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Modifications: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. FCC Responsible Party:

Sagemcom USA - 14651 N. Dallas Parkway Suite 900 - Dallas, TX 75254 Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Phone: (+1) 972-674-4100 1) Reorient or relocate the receiving antenna. 2) Increase the separation between the equipment and receiver. 3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4) Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement This equipment complies with FCC1.1310 for radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This device produces radio frequency energy in the 2.4 GHz and 5 GHz spectrum. The antenna should be positioned to keep a distance greater than 20cm (0.66ft) from the radiating element to any nearby person. Licenses HDMI, HDMI logo and High Definition Multimedia Interface are registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. Covered by one or more claims of the patents listed at patentlist.hevcadvance.com This product is licensed under the AVC patent portfolio license for the personal and non-commercial use of a consumer to (i) encode video in compliance with the AVC standard ("AVC- video) and/or (ii) decode AVC video that was encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a video provider licensed to provide AVC-video. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, LLC see http://www.mpegla.com. Content owners use Microsoft PlayReady content access technology to protect their intellectual property, including copyrighted content. This device uses PlayReady technology to access PlayReady protected content and/or WMDRM- protected content. If the device fails to properly enforce restrictions on content usage, content owners may require Microsoft to revoke the devices ability to consume PlayReady-protected content. Revocation should not affect unprotected content or content protected by other content access technologies. Content owners may require you to upgrade PlayReady to access their content. If you decline an upgrade, you will not be able to access content that requires the upgrade. Android TV is a trademark of Google LLC. All other brands and logos are trademarks or registered trademarks of their respective owners

Welcome guide Self-installation and features What youll find in your box: What you need to get started:

01. Plugging in your equipment Your Cogeco Internet service, already installed and functional. 2 The network name and password of your Cogeco wireless home network. Your My Account username and password. If you still need to create a My Account profile, visit Cogeco.ca/

MyAccount. Your Google login information (email address and password), if you want to be able to take advantage of voice search and have access to the Google Play Store. An EPICO remote control (supplied by Cogeco). An Android phone (optional). 1 4 3 1 EPICO 4K Cloud PVR 2 EPICO remote with batteries 3 HDMI cable 4 Power cord Connect the EPICO 4K Cloud PVR 1 to your TV with the HDMI cable 2 . 1 2 Connect the power cord 3 to a wall outlet, and ensure that both the TV and the EPICO 4K Cloud PVR are powered on. 3 Set your TV to the correct HDMI input 4 and follow the self-install instructions on the following pages. Good to know: If the location of your modem allows you to do so, we recommend you use an Ethernet cable to physically connect your primary EPICO 4K Cloud PVR to your modem 3 4 2 1 02. Set up your EPICO service Now that your hardware is ready, follow the on screen instructions to sign into EPICO for the first time. 1 Choose your preferred language. 2 Pair your EPICO remote control with your EPICO 4K Cloud PVR by selecting PAIR. Make sure to firmly press the OK and 2 buttons at the same time, and hold for a few seconds to complete the pairing. 3 If necessary, optimize the viewing area of your screen. 4 Connect your EPICO 4K Cloud PVR to your Wi-Fi network. There are 2 ways to do this:

Using your Android phone, select CONTINUE and follow the on-screen instructions. Select SKIP if you dont have an Android Phone or if you dont want to configure your EPICO service using your Android phone. OR If you dont have an Android phone, select your Cogeco Wi-Fi network with your EPICO remote control, and log in with your username and password. 5 To be able to control your EPICO TV and PVR using the EPICO remote control, select BEGIN and follow the on-screen instructions. Select SKIP if you dont want to pair your remote with your TV. You can set up your remote control later via the user interface: Settings > Android TV Settings > Remotes & accessories > Choose your remote control > Choose TV > AVR Control. 02. Set up your EPICO service 03. Set up your accounts You can now set up your Google services and sign into EPICO for the first time. 1 Sign in using your Google email address. Good to know: To sign in, you will only be able to use one Google Account at a time. To use Google Assistant, you will need a Google account (see the How to create a Google account section for details). You can always skip this step and sign up later, but until then you wont be able to search using your voice or download new applications. quickly later. 2 Customize the name of your TV so you can fi nd it 3 Sign in to My Account, press OK to bring up the keyboard, then sign in to the EPICO app. You are now ready to discover epic entertainment. How to create a Google account 1- Go to accounts.google.com. 2- Select Create account. 3- Fill out the registration form that appears on thescreen. 4- Choose your username and password. 04. Testing your Internet connection with EPICO You can test the quality of your Wi-Fi signal from your EPICO 4K Box. This is the simplest way to confirm the stability of your installation, so that you can then enjoy an optimal experience. Go to the Apps section in the EPICO main menu, thenclickthe analiti icon. Move any objects that might affect signal strength. 1 The Speed Test runs automatically. 2 Make sure you have green check marks for all types of video streams. If this is not the case:

Position your modem in a more central location

(and ideally 90 cm / 3 feet off the ground) for better Wi-Fi coverage. If you have multiple Internet access points

(routers or extenders), turn the Wi-Fi off then back on again for these devices. Retest your Internet connection to ensure that the new location is better suited. Remember that theres a maximum speed associated with your Internet package. Therefore, your Internet speed may fluctuate at times.1 For added stability, you can plug your EPICO 4K Box directly into the modem using an Ethernet cable. If necessary, do not hesitate to contact Cogecos technical support for assistance. 05. The remote control How to get the most out of your remote control 18 17 16 15 14 13 12 11 10 1 2 3 4 5 6 7 8 9 05. The remote control 1. POWER Turn your EPICO 4K Cloud PVR on or off. 10. LAST Tune to your last-watched live TV channel. 2. RECORD Press once to start recording. 3. GUIDE Display the programming guide. 4. FILMS Display all available movies. 5. HOME Display the main menu. 6. LIVE TV Go back to your last-watched live TV channel. 7. VOICE COMMAND Speak to Google Assistant. 8. CHANNEL (UP/DOWN) Change channels or browse 11. MUTE Mute or unmute the sound. 12. BACK Return to the previous page. 13. NAVIGATION ARROWS Navigate around the screen. 14. NETFLIX Access the Netflix application. 15. PLAYBACK FUNCTIONS Pause, rewind or skip forward. 16. INFO Access additional information about your programs. the programming guide. 17. TV POWER Turn your TV on or off. 9. OPTION Access settings and filters from the interface. 18. INPUT Select the input for your TV. 06. Discover your new interface 06. Discover your new interface The EPICO interface is truly very easy to use. In the main menu, which you canaccess by pressing the Home button on your EPICO remote, youwill find suggestions for movies and shows, based on what you like to watch. These recommendations will come fromacombination of Live TV, on-demand content2 and Netflix. And if several family members are enjoying the all-new EPICO, each person will be able to have their own profile and access theirfavourite content. 1 2 3 4 5 6 1 Search and setting icons The search icon will scan all available content (movies, shows, sports events, etc.). As for the setting icon, it will allow you to set your language choice and your PIN code for specific content, purchases, and adult locks. the beginning (using the Restart feature), search for programs by category, and view content from on-demand channels. If you ever forget to record your favourite program, select Just missed to view a wide selection of shows that have aired in the last 24 to 72 hours.3 Please note that by default, these lock PIN codes are:

0000. 2 Your profile Creating profiles for different users enhances everyones entertainment experience. You will be able to keep track of your viewing history, pick up a recording where you left off, add shows to your favourites, and combine more than one profile to get suggestions for shows everyone will enjoy. Use the Recordings section to manage all your recordings in one place. 3 Watch TV The TV option displays the guide, and lets you see what you missed. It also lets you restart a program from 4 Films Here you will find a library of movies from live and on-demand channels, some of which can be rented or purchased.4 5 Zones In the Zones section, you will find different categories, such as Kid Zone, Music and Adult. The Kid Zone category, for example, has content designed for children, with shows and movies specifically for their age group. 6 Apps From this section, you can access your favourite channels, on-demand content, Netflix, YouTube, The Weather Network and the thousands of apps available in the Google Play Store.5 07. Recordings feature How to use the recordings feature While navigating through the programming guide, selectthe show or movie you want to record, then press the Record button on your remote control. Press 1 time to record a program or movie. Press 2 times to record all episodes of a series. Press 3 times to cancel any of these recordings. You can also set a more personalized recording by selecting Record from the Info of the program to modify the record settings. All of your recordings are grouped together in the Recordings section of the main menu, located under your profile. To view and manage all of your recordings, select DVR Manager. Advanced recording options are also available. When you record a new program from its details page, or if you go to your DVR Manager, you are able to choose from the following advanced recording options:

Show type Time Channel and time Stop recording Keep until Manual recording 08. Other features Other handy features If a show or movie currently playing can be restarted from the beginning, press the OK button, then press the down arrow and select Restart. You can also look for the

(replay) in the programming guide and select the icon program or movie you want to replay from the beginning. EPICO offers many more features (activation of parental controls, personalized recommendations, etc.). You can find them all by visiting cogeco.ca/epicofaq. How to find what youre looking for faster with filters Whether in Guide or in View all, you can select multiple filters. Simply press the Option button on your remote control to access the filter categories at the top of the screen. There are several filters available. How to use voice commands To use voice commands, press the Voice commands button on your remote control, then release it. You can speak when the 4 dots appear. Here are some examples of voice commands:

Temperature: to find out your local weather Forward or backward 3 minutes: to skip or review ascene Canadian movies: to see our biggest hits 08. Other features Go to the Apps section of the main menu. How to add more apps 1 2 Select Google Play Store. If you didnt enter your Google account credentials at the time of installation, enter your Google username and password to sign in. If you do not have a Google account, visit accounts. google.com and select Create Account. 3 Select the app you want, then select Install. Good to know: All downloaded apps count toward the storage capacity of your 16 GB EPICO 4K Cloud PVR. Some apps may have an additional cost, which is not managed by Cogeco. Your Google Account will be billed according to Googles terms and conditions. 09. Web, mobile and tablet view example, you can select your favourite YouTube video on your mobile device and cast it to your TV. Access the EPICO app or the EPICO website 1. With the app Download and install the EPICO app6 from the Google Play Store or the App Store, and use your My Account username and password to connect. Access your EPICO service by going to epico.cogeco.ca. This site allows you to view on-demand and live content, manage and schedule your recordings, as well as access your profile and content recommendations. 2. With the website The EPICO app includes several practical features:

+ Record, download and go7 Want to take your recordings with you? Rather than them to a streaming them at home, you can download device and enjoy them any time, even when you dont have Wi-Fi access.

+ From your mobile device to your big screen Use the casting feature thousands of apps on your TV, which can be selected from your mobile devices. This feature is available since the EPICO 4K Cloud PVR has a built-in Chromecast. For to watch content from Were here to help. For more information on EPICO, visit cogeco.ca/epicofaq or a Cogeco store near you. For assistance, call us at 1-833-574-3103. One of our technical support or sales support specialists can help you, 7 days a week. 1. Download and upload speeds can vary depending on Internet traffic, remote peers, the customers network configuration, the use of wireless equipment and other factors. Wi-Fi performance and coverage can vary depending on various factors, such as: home construction materials and wiring, the equipment and its location, and other sources of interference. 2.On Demand requires a subscription to the corresponding TV channel. 3. Channel availability for the Restart and Just Missed features may vary according to the content rights and viewing restrictions. The EPICO app provides access to the TV channels included in the EPICO package to which the customer is subscribed. Some channels included in the EPICO package may not be available to watch out-of-home due to content rights restrictions. Viewing content is restricted to Canada. 4. Purchased movies remain available as long as the customer is subscribed to the Cogeco EPICO service and as long as the title remains available in the On Demand library. Rented movies are available for the duration indicated on the screen. 5. Netflix, YouTube, Google Play. A separate subscription to Netflix is required. Counts towards customers Internet usage. 6. The EPICO app provides access to the TV channels included in the EPICO package to which the customer is subscribed. Some channels included in the EPICO package may not be available to watch out of home due to content rights restrictions. Viewing content is restricted to Canada. 7. An EPICO package including an EPICO 4K Cloud PVR is required to download and view TV recordings in and out of home. Slumber Hotwells (Slumber) Limited 2017. Spider-Man:

Homecoming 2017 Columbia Pictures Industries, Inc. and LSC Film Corporation. All Rights Reserved. | Marvel and all related character names: & 2019 Marvel. Jumanji: Welcome to the Jungle 2017 Columbia Pictures Industries, Inc. All Rights Reserved. The Equalizer 2 2018 Columbia Pictures Industries, Inc. All Rights Reserved. Harry Potter and the Philosophers Stone 2001 Warner Bros. Entertainment Inc. Harry Potter characters, names and related indicia are trademarks of and Warner Bros. Entertainment Inc. All Rights Reserved. Disneys Frozen 2019 Disney.

e s u e r o f e b n o i t a c fi i t n e h t u a c fi i c e p s o t j t c e b u s M O C M E G A S t n e m u c o D l a i t n e d fi n o C n o i t a z i r o h t u a r o i r p t u o h t i w e n o y n a o t n o i t u b i r t s i d r o n o i t a c i n u m m o c o N

B A Contraintes du logo Sagemcom voir Spec. 3000474978 000 xx DIW3930 COGECO 253914084-ind. S/N : 123456789012 Code barre type 128 MAC Eth : XX : XX : XX : XX : XX :XX Code barre type 128 MAC Wi-Fi : XX : XX : XX : XX : XX :XX FCC ID : VW3DIW3930 IC: 9140A-DIW3930 CAN ICES-3(B)/NMB-3(B) Code barre type 128 E308616 Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. This device complies with Part 15 of the FCC Rules, Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. PROTOTYPE 2 Fabriqu suivant tiquette vierge 253877843 (49x42mm) Manufactured according to the virgin label 253877843 (49x42mm) NOTA : Rfrence : Norme EN IEC 62368-1 article F.3.10 Les marquages doivent rester visibles, lisibles et indlbiles aprs frottement la main pendant 15 s avec un chion imbib d'eau, et pendant 15 s avec un chion imbib d'essence minrale (n-hexane). Aprs apposition sur le produit, aprs les tests ci-dessus, ltiquette ne doit pas se corner et ne doit pas tre dtachable la main. NOTA : Reference : Standard EN IEC 62368-1 clause F.3.10 Markings shall remain visible, legible and indelible after rubbing by hand for 15 s with a piece of cloth soaked with water and for 15 s with a piece of cloth soaked with the petroleum spirit (n-hexane). After axing on the product, after the above tests, label shall show no curling and shall not be removable by hand. F. WAIRY 27/04/21 F. COLINET DESCRIPTION:

FR :

Etiq Constructeur DIW3930 Cogeco EN : Manufacturer sticker DIW3930 Cogeco

10/05/21 FEUILLE / SHEET 1/1 R.FAB / P.N. 253913983 3 0 0 04 8 8 9 8 9 R46 000 01 DOCUMEN T SAGEM COMMUNIC ATIONS REPRODUCTION INTERDITES AL L RIGHTS RESE R VED REPRODUCTION AND DISCLOSURE PROHIBED

gemc Permanent Confidentiality:

Short-term Confidentiality:

jues.leroux@sagemcom.com SAGEMCOM BROADBAND SAS 250 Route de lEmpereur 92848 RUEIL MALMAISON CEDEX FRANCE To: Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046-1609 Timco Engineering, Inc. 849 NW State Road 45 Newbeery, Florida 32669 - USA October 12, 2021 Confidentiality Request Ladies and Gentlemen:

This letter is to comply with 47 CFR 0.457(d)(2) and 0.459 pertaining to confidential material SAGEMCOM BROADBAND SAS requests that the following documents regarding this submission for FCC ID: VW3DIW3930 be kept confidential:

Schematics Block Diagram Circuit/Technical Description Part List The material above contains technical data, which would customarily be guarded from competitors. This request for confidentiality is made pursuant to 47 CFR 0.457(d)(2) and 0.459 of FCC rules. SAGEMCOM BROADBAND SAS requests that the following documents regarding this submission for FCC ID: VW3DIW3930 are kept confidential for a period of 180 days from the date of the Grant of Equipment Authorization. Internal Photos External Photos Users manual The material above contains technical data, which would customarily be guarded from competitors. Sincerely,

: Jacques LE ROUX R&D General Methods Department Manager 3 (0)1 57 61 25 72 1 57 61 38 99 ad

Sagemcom SAGEMCOM BROADBAND SAS 250 Route de |Empereur 92848 RUEIL MALMAISON CEDEX FRANCE Date : September 1, 2021 Declaration Letter for non transmission information FCC ID: VW3DIW3930 IC: 9140A-DIW3930 To whom it may concern, We, SAGEMCOM BROADBAND SAS, hereby declares that the device automatically discontinue transmission in the 5GHz frequency band in case of either absence of information to transmit or operational failure. Sincerely yours. e co Sagemcom Broadband S.A.S. Au capital de 58 251 417,36 440 294 510 RCS NANTERRE Slge Social ;

Name : Jacques LE ROUX 250, route de I'Empereur Title: R&D General Methods Department Manager Nee FIL MAL MAISON CEDEX Tel: +33 (0)1 57 61 25 72 Fax: +33 (0)1 57 61 38 99 Tl.: +33 157611000 E-mail: jacques.leroux@sagemcom.com

Sagemcom Declaration for non -US channel operation Sag m m 250 Route de P Empereur 92848 RUEIL MALMAISON CEDEX FRANCE To: Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046-1609 Timco Engineering, Inc. 849 NW State Road 45 Newbeery, Florida 32669 - USA September 1, 2021 We, SAGEMCOM BROADBAND SAS declare that the device DIW3930 COGECO

(FCC ID: VW3DIW3930) does not support any non-US channels in all the operational modes. 5 GHz Wi-Fi :

Mode 802.11a Mode 802.11n HT20 Mode 802.11n HT40 Mode 802.11ac VHT20 Mode 802.11ac VHT40 Mode 802.11ac VHT80 Mode 802.1 1ax 20 Mode 802.11ax 40 Mode 802.11ax 80 If you should have any question(s) regarding this declaration, please dont hesitate to contact u Thank you!

Sincerely, e co Sagemcom Broadband S.A.S. Name : Jacques OUX Au capital de 58 251 417,36 440 294 510 RCS NANTERRE Title: R&D General Methods Department Manager slece Social ige Social :

+33 (0)157 612572 260, route de |Empereur 3 (0)1 57 61 38 99 8268 RUEIMALMAISON CEDEX FRA cques.leroux@sagemcom.com Tl. : +33 (0 157611000

Sagemcom

(oy SAGEMCOM BROADBAND SAS 250 Route de lEmpereur 92848 RUEIL MALMAISON CEDEX FRANCE To: Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046-1609 Date: September 1, 2021 To Whom It May Concern:

Ladies and Gentlemen:

We, the undersigned, hereby authorize LCIE Bureau Veritas to act on our behalf in all matters relating to application for equipment authorization FCC ID: VW3DIW3930 including the signing of all documents related to this matter. Any and all acts carried out by LCIE Bureau Veritas on our behalf shall have the same effect as acts of our own. List of authorized agents:

Zorica COROLLER, project manager Irina BENOIT, EMC expert Stephane PHOUDIAH, Radio expert Gilles DE BUYSER, EMC expert We also hereby certify that no party to this application is subject to a denial of benefits including FCC benefits, pursuant to Section 5301 of Anti-drug Abuse Act of 1988, 21 U.S.C 862. Sincerely, S age co Sagemcom Broadband S.A.S. Name : Jacques LE ROUX Au capital de 58 251 417,36 Title: R&D General Methods Department Manager #079* S10RCSNANTERRE

+33 (0)1 57 61 25 72 ae Social VE ute de lEmpereur 33 (0)1 57 61 38 99 92846 RUEIL-MALMAISON CEDEX

.leroux@sagemcom.com FRANCE

Sagemcom Declaration for non-US channel operation eT SAGEMCOM BROADBAND SAS 250 Route de lEmpereur 92848 RUEIL MALMAISON CEDEX FRANCE Date : September 1, 2021 FCC ID: VW3DIW3930 IC: 9140A-DIW3930 o whom it may concern, We, SAGEMCOM BROADBAND SAS, hereby declares that the device does not support channel 12 & 13 in he 2400MHz-2483.5MHz band and any non-US channels in all the operational mode. Sincerely yours, ge co Sagemcom Broadband S.A.S Au capital de 58 251 417,36 440 294 510 RCS NANTERRE Sidge Social :

250, route de |l'Empereur 92848 RUEIL-MALMAISON CEDEX Name : Jacques LE ROUX FRANCE Title: R&D General Methods Department Manager Tel: +33 (0)1 57 61 25 72 Tl, : +33 (0)1 57 61 10 00 Fax: +33 (0)1 57 61 38 99 E-mail: jacques.leroux@sagemcom.com