User Manual www.samsung.com Table of contents Getting started About this manual 3 7 Layout and off 14 Turning the computer on 36 Cellular data 63 Quick Search 37 Fingerprint recognition 64 Samsung Flow 39 Memory card slot 64 Samsung Studio Plus 42 External display 65 Samsung Voice Note 44 Wireless LAN 65 Samsung Gallery 16 Unlocking the screen 16 Windows 46 Bluetooth 48 Thunderbolt 4 Basics Applications 68 Volume 18 Using the computer as a 50 Using applications 69 BIOS (Setup utility) tablet 51 Samsung Settings 75 Battery 20 Using the S Pen 52 Samsung Notes 25 Touch screen 30 Keyboard 32 Touchpad 56 Samsung Security 59 Samsung Update Troubleshooting 78 Samsung Recovery 60 Online Support(S Service) 83 Windows recovery 35 SIM or USIM card 61 Samsung PC Cleaner
(nano-SIM card) tray 62 Screen Recorder function 83 Q&A 2 Settings & Upgrade 104 Replacement parts and 66 Display brightness accessories Appendix 86 Product specifications 87 Ergonomic tips 91 Safety precautions 101 Important safety information 107 Regulatory compliance statements 116 WEEE symbol information 118 Samsung package Take-Back program (USA only) This user manual describes procedures for using the touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch screen feature. Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product. Content may differ from the final product and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.samsung.com. The bandwidths supported by the device may vary depending on the region or service provider. 5G network availability may vary depending on the country, network provider, and user environment. Getting started About this manual This user manual is specially designed to detail the computers functions and features. The user manual supplied with the computer may vary depending on the model. Please read this manual before using the computer to ensure safe and proper use. Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades. Note that the computer environment referred to in the user manual may not be the same as your environment. Descriptions are based on the computers default settings and the Windows 10 operating system. Available features and additional services may vary depending on the computer or operating system. 3 Getting started Instructional icons and expressions Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to the computer or other equipment Note: notes, usage tips, or additional information The path you should follow to carry out an instruction. For example, select Settings Devices indicates that you should select Settings and then Devices. Select Click the mouse or tap the touchpad or touch screen. Copyright Copyright 2021 Samsung Electronics Co., Ltd. This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computers functions. 4 Getting started Trademarks Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Intel and Core are trademarks or registered trademarks of the Intel Corporation. Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation. Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. Wi-Fi, Wi-Fi Direct, Wi-Fi CERTIFIED, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks and copyrights are the property of their respective owners. As an ENERGY STAR Partner, Samsung has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling. Power management setting of this product has been enabled by default, and has various timing settings from 1 minute to 5 hours. The product can wake with a button press on the chassis from sleep mode. 5 Getting started Data precautions Samsung shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss. Operating system and software support If you change the products factory OS (Operating System) to another OS or if you install software which is not supported by the products original factory OS, you will not receive any technical support, product exchange or refund, and a fee will be charged when requesting a service. Please use your computer with the original factory OS. If you install an OS other than the factory OS, data may be deleted or the computer may not start.
* Please use Windows 10 64-bit only for this model. Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the available capacity of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for an 80 GB HDD, Windows calculates the capacity as 74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes
= 74.505 GB. In addition, the capacity representation in Windows may be even smaller because some programs, such as Samsung Recovery, may reside in a hidden area of the HDD. Memory capacity representation The available memory capacity in Windows is less than the actual capacity of memory. This is because some memory is required for regular system operations. For example, for 1 GB (= 1,024 MB) memory installed, Windows may report the capacity as 1,022 MB or less. 6 Getting started Layout Front view Leaving the screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the screen, or turn on the screen saver or power saving mode when you are not using the computer. Features or options may differ depending on the model. The items marked as optional may not be provided or may be provided in different locations. Since some space on the storage device is reserved for system recovery and operations, the available space on the storage device may be less than the actual capacity. 1 2 3 4 5 6 7 8 7 Getting started Number/Name Microphone Description You can use the built-in microphone. Recognizes the brightness of the environment where you use the computer. When the surroundings become dark, the keyboard backlight turns on. When the surroundings become bright, the keyboard backlight turns off. Do not cover the ambient light sensor. Using this camera, you can take still pictures and record video. This indicates the camera operating status. Ambient light sensor Camera Camera indicator light Number/Name Display/Touch screen Power button/
Fingerprint recognition sensor Keyboard Touchpad Description The screens images are displayed here. Recognizes touch interactions. Turns the computer on and off. The fingerprint recognition sensor recognizes fingerprints. Scans a fingerprint to sign in to Windows, apps, and services. Enter text or control computer functions. Moves the cursor and selects options. Functions as a mouse. 8 Getting started Right view Number/Name Description SIM card tray Insert the SIM or USIM card. Connect the adapter to charge the computer. You can also use or charge USB Type-C devices. Also, you can connect external display devices. Connect an earpiece or a headset to the computer to listen to audio. USB Type-C port Earpiece/Headset jack 1 2 3 9 Getting started Left view 1 2 3 4 Number/Name Description USB Type-C port Connect the adapter to charge the computer. You can also use or charge USB Type-C devices. Also, you can connect external display devices. Connect and charge a USB Type-C device and Thunderbolt device, or connect to an external display device. Some features may not be supported depending on your devices specifications. Memory card slot Operating status LED Insert a memory card into the slot. Shows the operating status of the computer. Thunderbolt 4 port 10 Getting started The charging feature of the USB Type-C port or Thunderbolt 4 port Charging the computer Connect an external power supply (sold separately) to the USB Type-C port or Thunderbolt 4 port to use it as the auxiliary power or charge the computer. Use an external power supply (sold separately) with a rating level higher than 10 W (5 V, 2 A) that supports USB Type-C or USB BC 1.2. Charging a USB Type-C device or Thunderbolt device Connect and charge your USB Type-C or Thunderbolt device by connecting it to the computer. It may take longer to charge the battery when charging a connected device. The battery power level may be reduced when charging a connected device while the computer is powered by the battery. The charging status of the connected device is not displayed on the computer. This charging feature may not be available on some devices. To charge another device when the computer is in hibernation mode or is turned off, connect to the USB Type-C port or Thunderbolt 4 port on the left side. 11 Getting started Operating status LED and Ambient light sensor Number/Name 2 Operating status LED 1 Description Shows the operating status of the computer. Red: Charging Green: Fully charged Blue: Turned on Recognizes the brightness of the environment where you use the computer. When the surroundings become dark, the keyboard backlight turns on. When the surroundings become bright, the keyboard backlight turns off. Do not cover the ambient light sensor. Ambient light sensor 12 Getting started Bottom view 3 Number/Name Description Fan vents Internal battery Sucks in outside air and discharges heat generated inside the computer through these holes. If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. Provides power to the computer when not connected to an adapter. To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service. Speaker Sound is emitted from the speakers. 5G antenna Transmits and receives radio waves. If the case on the bottom of the device is replaced, the laser-carved model name, serial number, and various logos will not be displayed anymore. For more information, contact a Samsung Service Center. 1 2 3 4 13 Getting started Turning the computer on and off 3 The computer turns on automatically when the display panel is opened. Fully charge the battery using the adapter before using the computer for the first time. If the computer does not turn on automatically, press the Power button. Turning the computer on 1 Before turning on the computer, check that the battery is charged and charge it if necessary. 2 Open the display panel. Set the device to not turn on the computer automatically when the display panel is opened. 1. Select the Start button (
) Samsung Settings. 2. Select Battery and performance Auto booting, and then tap the On switch to deactivate it. 14 Getting started About Windows Activation Turning the computer off When you turn the computer on for the first time, the Windows Activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer. The computers date and time may be incorrect when you turn it on for the first time. They may also be incorrect if the battery has been fully discharged or removed. To set the date and time, go to the desktop taskbar and right-click the date and clock area. Then, select Adjust date/time and set the current date and time. 1 Select the Start button (
2 Select Shut down.
). Save all data before turning off the computer. 15 Getting started Unlocking the screen To unlock the lock screen, do one of the following:
Touch screen: Swipe upwards from the bottom of the screen. Mouse: Click the lock screen. Keyboard: Press any key. Touchpad: Tap the touchpad. If the account has a password, enter the password to log in after unlocking the screen. Windows Microsoft Windows is an operating system that is used to control a computer. Images and available features may differ depending on the model and operating system. This manual is designed for Windows 10 and content may differ depending on the OS version. The image displayed on the desktop screen may differ between models and OS versions. 16 Getting started Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button (
. Then, select an option you want to change after the Windows Settings screen appears. You can also configure the settings from the Control Panel like previous OS versions. Select the Start button (
Windows System Control Panel.
) Action Center The Windows 10 action center allows you to receive system notifications, such as updates, and push notifications, such as emails and SNS updates. You can also adjust settings conveniently. For example, you can select wireless network options or adjust the volume and screen brightness via quick actions in the action center. Checking notifications 1 Select on the taskbar. 17 2 When the action center panel appears, select a message to check it. You can enable or disable push notifications for applications. You can also set personalized quick actions to appear in the action center by selecting the System Notifications &
Start button (
actions. Select Expand or Collapse to expand or minimize the action center menu and select the feature you want to use.
) Basics Using the computer as a tablet You can use the computer as a tablet by folding the display panel behind the keyboard. 1 Open the display panel and rotate it away from the keyboard until it touches the bottom side of the computer. When the display panel is tilted past the transition point The keyboard and touchpad will automatically be locked and will not function. But, during processes that start before Windows operation, such as the BIOS setup or DOS, the keyboard and touchpad will not be locked. The display will rotate automatically depending on the computers orientation. When storing the computer in a bag or carrying it, close the display panel to protect the computer. 18 Basics 2 The display will switch to tablet mode. You can also switch the computers display to tablet mode without rotating the display panel. on the taskbar. 1 Select 2 When the action center panel appears, select Tablet mode. When the screen is turned off while using the computer as a tablet, touch the screen to unlock it. When the computer is in sleep mode, press the Power button to unlock the screen. 19 Do not bend or apply excessive pressure with the S Pen while using it. The S Pen may be damaged or the nib may be deformed. If you use the S Pen at sharp angles on the screen, the device may not recognize the S Pen actions. For more information about the S Pen, visit the Samsung website. If the S Pen is not working properly, take it to a Samsung Service Center. Using the S Pen Basics S Pen S Pen button S Pen nib Name S Pen nib S Pen button Functions Use the S Pen to write, draw, or perform touch actions on the screen. Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. Hover the S Pen over the screen and press the S Pen button to display the Air command features. 20 Basics Air command Introduction Air command is a menu that provides S Pen features quickly. To open the Air command panel, hover the S Pen over the screen and press the S Pen button. Alternatively, select the Start button (
) Air Command. Images and features may differ depending on the model and the application version. Create note: Launch the Samsung Notes application and View all notes: Launch the Samsung Notes application and create a new note. check all saved notes. Smart select: Use the S Pen to select an area and perform actions, such as sharing or saving. Screen write: Capture screenshots to write or draw on them or crop an area from the captured image. Also you can capture content that continues across multiple screens at once. Live Message: Instead of a text message, create a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file. PENUP: Post your artwork, view others artwork, and get useful drawing tips. Show Window: Select an area on the screen and show it in full screen mode on an external display. Add shortcuts: Add shortcuts to frequently used apps to the Air command panel. Settings: Change the Air command settings. Create note View all notes Smart select Screen write Live Message PENUP Show Window Add shortcuts Air command Settings 21 Basics Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. 1 When there is content you want to capture, open the Air command panel and select Smart select. 3 Select an editing option and edit the selected area. Eraser mode Redo Undo 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select. Pen mode Extract text from the selected area. Crop the selected area. Share the selected area. Copy the selected area. Save the selected area. 22 Basics Screen write Capture screenshots to write or draw on them or crop an area from the captured image. 1 When there is content you want to capture, open the Air command panel and select Screen write. The current screen is automatically captured and the editing toolbar appears. 2 Write a memo on the screenshot. 3 Select an option to use with the screenshot.
: Extract text from the screenshot.
: Crop a portion of the screenshot.
: Share the screenshot.
: Copy the screenshot.
: Save the screenshot. It is not possible to capture a screenshot while using some application or some features. Show Window Show Window allows you to select an area on the screen and show it in full screen mode on an external display. You can draw or highlight items on the screen using the S Pen. Before using this feature, you must connect the computer to an external display. Showing a selected area on an external display device 1 Connect the computer to an external display device. 2 Open the Air command panel and select Show Window. 23 3 Press and hold the Fn key and press the F4 key repeatedly, then select Extend for project mode. Using tools While showing the screen on the connected display, you can write or draw on the screen using the following tools. Cursor mode Pen mode Highlighter mode Undo/Redo Eraser mode While using the pen or highlighter, select the desired icon again to change the color or line thickness. Basics Selected area 4 Select Start. A frame for selecting area will appear. Start is activated only when the project mode is set to Extend. 5 Drag select Done. to select an area to show in an external display and The selected area will be shown on the external display. To fix the ratio of the selected area to the ratio of the external display, select and select the Fixed ratio switch to activate it. To stop displaying the screen, select Stop. 24 Basics Touch screen Use your fingers on the touch screen to perform actions. Double-tapping To open files or items, double-tap the touch screen. Touch screen gestures Tapping To select menus, options, or applications, tap the touch screen. Tapping and holding (right-clicking) To use additional options of an item, tap and hold it on the touch screen. 25 Basics Dragging To move an item to another location, tap and hold it, and then drag it on the touch screen to the desired location. To zoom in, spread two fingers apart on an image or text. Pinch to zoom out. Spreading and pinching Scrolling To scroll up, down, left, or right, swipe on the touch screen. or 26 Very light touches on the touch screen may not be recognized. Precisely tap items on the touch screen for the best results. When used under some 3-wavelength lamps, the touch screen could malfunction. The touch screen sensors are located on the edges of the touch screen. Therefore, do not cover the edges of the touch screen with protective covers or accessories. Touch screen gestures are available for touch screen models running Windows and work only with some applications. Basics Do not subject the touch screen to severe impacts or press it with sharp objects. Doing so may damage the touch screen. Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. Do not expose the touch screen to water. The touch screen may malfunction in humid conditions or when exposed to water. Do not spray liquid cleansing solutions directly onto the touch screen. The solution may enter the touch screen or cause undesired operation. To clean the screen, dampen a cloth with solution and gently wipe the screen. Do not use solutions or cloths that contain abrasive materials, as they may damage the touch screen. Do not damage the edges of the touch screen. Doing so may damage the touch screen. Make sure your hands are clean and dry before using the touch screen. Remove any moisture from your hands before using the touch screen. Do not expose the computer to foreign substances. Doing so may cause the touch screen to malfunction. 27 Basics Entering text Use the on-screen keyboard to enter text. To open the on-screen keyboard, select on the taskbar. Some languages are not supported by the virtual keyboard. To enter text, change the input language to one of the supported languages. When using the computer for extended periods, it is recommended to enter text with the physical keyboard. The on-screen keyboard is only available in tablet mode. To change to tablet mode, select mode in the taskbar. Tablet and select one of the Changing the keyboard layout To change the keyboard layout, select following:
: Simplified QWERTY keyboard
: Mini keyboard words
: Fixed keyboard
: Floating keyboard
: Split QWERTY keyboard for entering text with two hands
: Standard QWERTY keyboard
: Handwriting keyboard used to enter text from written 28 Basics Number Description Changing language keyboards Delete a preceding character. Move to the next line. Create an uppercase character. For all caps, tap it twice. Change the keyboard language. Move the cursor. Enter a space. Enter emoticons. Enter numerals and punctuation marks. Change the keyboard layout. Activate the dictation feature to convert spoken words into text. Add an item from the clipboard. Add keyboards to enter text in other languages. Select Add a language and select a language. Then, select select a language. and Handwriting Select input field.
, and then write a word in the on-screen text Handwriting is not supported for some languages. Copying and pasting 1 Tap and drag your finger across text to select it. 2 Tap and hold the text to display the options. 3 Select Copy or Cut. 4 Tap and hold a text input field and then select Paste. Entering uppercase Select before entering a character. For all caps, tap it twice. 29 Basics Keyboard Enter text or access computer functions with the keyboard. Images and available features may differ depending on the model and operating system. The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual. Using hot keys To use keyboard hot keys, do one of the following:
Press and hold the Fn key and press a hot key. Press and hold the Fn key and press the F12 key. When the Fn Lock feature turns on, press a hot key. When the Fn Lock feature is on, hot keys are activated without pressing the Fn key. 30 Basics Hot key functions Key/Icon Description F1 F2 F3 F4 F5 F6 F7 F8 Samsung Settings: Launch the Samsung Settings application. Screen brightness control: Adjust the brightness of the display. Display/External monitor: Switch between the display and an external display device when an external display device is connected to the computer. Touchpad: Turn the touchpad function on or off. Mute: Mute or unmute the audio. Volume control: Adjust the volume level. Key/Icon Description F9 F10 F11 F12 Keyboard backlight brightness: Turn the keyboard backlight on or off and adjust its brightness. Block Recording mode: Limit the use of the camera and the microphone to prevent recording. Performance mode: Change the systems performance mode. Fn Lock: Lock the Fn key so that hot keys can be used without pressing the Fn key. If the hot keys do not work properly, install the Samsung Settings application. 31 Basics Touchpad Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. Clicking Tap Tap the touchpad or press the left touchpad button. or Click Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. Images and the touchpad layout may differ depending on the model. Basic touchpad functions Moving To move the cursor, move a finger on the touchpad. Double-clicking Double-tap the touchpad or press the left touchpad button twice. Tap-tap or Click-click 32 Basics Right-clicking This function enables right-clicking. To right-click an item, press the right touchpad button. Swiping Gesture functions To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click or Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed. Pinching To zoom in, spread two fingers apart while viewing a website, map, or image. Pinch to zoom out. Press and hold the left touchpad button Move 33 Basics Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently. Select the Start button (
desired options.
) Devices Touchpad Some options in the touchpad settings may not be available depending on the model. Touchpad lock Press and hold the Fn key and press the F5 key to lock the touchpad. 34 Basics SIM or USIM card (nano-SIM card) tray Insert the SIM or USIM card. Use only a nano-SIM card (sold separately). Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. It is only for data network. The calling feature is not supported. Some services that require a network connection may not be available depending on the service provider. Installing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. Be careful to not hurt your fingertip while pulling out the tray. 3 Place the SIM or USIM card on the tray with the gold-colored contacts facing downwards. 4 Gently press the SIM or USIM card into the tray to secure it and insert the tray back into the tray slot. 1 2 35 Basics Cellular data You can insert the SIM or USIM card so you can access the Internet using your cellular data connection. You may incur additional charges when using a mobile network. Turning the cellular data off To save battery power, turn off the cellular data when not in use. 1 On the taskbar, select 2 Select Cellular. Cellular data will be disconnected. Turning the cellular data on On the taskbar, select Cellular. Cellular data will be connected. 36 Basics Fingerprint recognition You can sign in to Windows, apps, and services by teaching Windows to recognize your fingerprint. Registering your fingerprint Create a password and PIN first to use the fingerprint scan feature. 1 Select the Start button (
options.
) Accounts Sign-in 3 Select Windows Hello PIN Add to create a PIN number. 4 Select Windows Hello Fingerprint Set up to start the fingerprint registration. 5 Select Get started on the Windows Hello setup window. 6 Enter your PIN in the Making sure its you window. 7 Repeatedly lift and rest your finger on the fingerprint recognition sensor until setup is complete. 2 Select Password Add to create a password. 37 The fingerprint recognition sensors location may vary depending on the model. 8 Fingerprint registration is complete. If you want to add another fingerprint, select Add another. Removing a fingerprint For better fingerprint recognition Basics 1 Select the Start button (
options.
) Accounts Sign-in 2 Select Windows Hello Fingerprint Remove. The fingerprint will be removed. Unlocking the screen with a fingerprint You can unlock the screen by resting your fingerprint on the fingerprint recognition sensor. Place a registered finger on the fingerprint recognition sensor. The screen will be unlocked if the fingerprint is scanned correctly. Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, and necklaces. Ensure that the fingerprint recognition sensor and your fingers are clean and dry. The fingerprint recognition sensor may not recognize fingerprints that are affected by wrinkles or scars. The fingerprint recognition sensor may not recognize fingerprints from small or thin fingers. If you bend your finger or use your fingertips, the fingerprint recognition sensor may not recognize your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger. To improve recognition performance, register the fingerprints of the hand you use most often to perform tasks. In dry environments, static electricity can build up in the computer. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object. 38 Basics Memory card slot Use a memory card to transfer data to other devices. You can use data stored on your device, such as digital cameras, smartphones, or tablets, on your computer, or you can take your saved data to another device. Memory cards are sold separately. This computer supports the following types of memory cards. Abbreviation micro SD micro SDHC micro SDXC Description micro Secure Digital micro Secure Digital High Capacity micro Secure Digital eXtended Capacity Some memory cards may not be fully compatible with the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data stored in it. Use caution to insert the memory card in the indicated direction. Store the card separately to prevent losing the card when moving the computer. Memory card speeds vary. 39 Removing a memory card When you push the card, it clicks and disengages from the memory card slot. Grasp the end of the card and pull it out of the slot. Formatting a memory card Format the memory card to remove all data or before using it for the first time. Formatting a memory card deletes all data saved on the card. If necessary, back up important data before formatting the card. 1 On the taskbar, select File Explorer (
2 Right-click the memory card drive, and then select Format.
). Basics Inserting a memory card 1 If a dummy card or a memory card adapter is inserted in the memory card slot, remove it. 2 Insert a memory card into the memory card slot in the indicated direction until it clicks into place. 3 If a pop-up message appears, choose an action. 4 Select Open folder to view files. 5 Save, move, or delete data on the memory card. The memory card folder opens only on the desktop. 40 Basics 3 Select Start. To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. When trying to use a formatted memory card in another digital device, format the memory card again in the device. Data protected by copyright laws cannot be reviewed or modified. Inserting and removing a memory card repeatedly may damage the memory card. Secure Digital Input Output (SDIO) is not supported. If the write-protect tab is in the locked position, you cannot format, write, or delete data on the card. 41 Basics External display Connecting the computer to an external display device can be useful for presentations or when watching a movie. The cables and adapters required to connect an external display are sold separately. The computer supports USB Type-C display cables. USB Type-C display cable Check the available ports on the display device to ensure that it is compatible with the computer. Connecting to a display 1 Connect the cable to the USB Type-C port or the Thunderbolt 4 port of the computer. 2 Connect the other end of the cable to the HDMI port of the external display. USB Type-C port or Thunderbolt 4 port HDMI port 42 You can also select the display mode in Windows settings. Select the Start button (
System Display,
) and then select Detect on the Multiple displays option. Basics 3 Connect the power cord to the external display. 4 Turn on the display and change its display mode to one that supports an external input. 5 Press and hold the Fn key and press the F4 key. 6 Select a mode. PC screen only Show the screen on the computer monitor only. Duplicate Show the screen on both the computer and the external display. Extend Extend the screen to the external display. Second screen only Show the screen on the external display only. 43 Basics Wireless LAN Connect the computer to a wireless network to use the Internet. Connecting to a Wi-Fi network 1 On the taskbar, select Network. The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on the wireless LAN device model. AP List About Access Point (AP) An Access Point (AP) is a network device that bridges wired and wireless LANs and corresponds to a wireless hub in a wired network. Multiple devices can be connected to an AP. 44 Basics 2 Select a network from the list of detected wireless networks and select Connect automatically Connect. Deactivating the Wi-Fi feature When you are not using the Wi-Fi feature, turn it off to save battery power. on the taskbar. 1 Select 2 Select Wi-Fi. The Wi-Fi feature is deactivated. 3 Enter a password, if necessary, and select Next. Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when it is available. If you require a network password, contact the system administrator. Airplane mode This disables all wireless functions on your computer. You can use only non-network services. To activate Airplane mode, on the taskbar, select mode. Airplane 45 Basics Bluetooth Use Bluetooth to listen to music or exchange data or media files with other Bluetooth-enabled devices. Pairing with other Bluetooth devices on the taskbar. 1 Select 2 Check if the Bluetooth feature is on. Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. Do not use the Bluetooth feature for illegal purposes
(for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Select Expand to expand the action center menu when the Bluetooth menu does not appear. 3 Select the Start button (
) Devices Bluetooth &
other devices Add Bluetooth or other device. 46 Basics pairing. 4 Select Bluetooth to select a device you want to add and finish Unpairing Bluetooth devices 1 Select the Start button (
) Devices. Your computer will display the paired devices. 2 Select the device to unpair from your computer and select Remove device Yes. The connection to the Bluetooth device will be disconnected. 47 3 Set your network profile sharing options and select Save changes to save your settings. The following screen is an example of selecting Turn on network discovery and Turn on file and printer sharing. Basics Thunderbolt 4 You can use Thunderbolt devices or share files and printers by connecting two computers that support Thunderbolt. Using Thunderbolt devices Connect the Thunderbolt device to the Thunderbolt 4 port. Connecting two computers that support Thunderbolt 1 Use a Thunderbolt cable (sold separately) to connect the computers via their Thunderbolt 4 ports. 2 Select the Start button (
) Windows System Control Panel Network and Internet Network and Sharing Center Change advanced sharing settings. 48 Basics 4 On the main computers Desktop, select the icon for the connected computer to access the folder being shared. If the computer does not properly scan your Thunderbolt device after connecting it After removing a Thunderbolt device, you can connect a new Thunderbolt device after a few seconds. Your computer may fail to recognize a device connected immediately after removing the previous device. 49 Applications Using applications Images and features may differ depending on the model and the application version. Some applications may not be supported depending on the model. Applications that are provided by Samsung can be installed from Samsung Update. Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer. Some troubleshooting actions in response to service requests may not work depending on the application manufacturer. 50 Applications Samsung Settings Samsung Settings, a Samsung-integrated settings application, offers various settings functions. Images and features may differ depending on the model and the application version. 1 Select the Start button (
2 Select an option to configure the corresponding function.
) Samsung Settings. Menu Connections Display Battery and performance Keyboard About Advanced features Description Set connection settings, such as the Bluetooth connection. Set the appropriate color for the user environment and related settings. Activate advanced features and change the settings that control them. Set the battery settings and performance mode that optimize system performance. Set keyboard backlight settings. View the application version. 51 2 When you are finished composing the note, select to save it. If you want to save the note in another file format, tap Save as file. Deleting notes Right-click the note you want to delete on the note list and tap Delete. Applications Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Select the Start button (
create a note.
) Samsung Notes and Select an input method from the toolbar at the top of the screen or on the right side of the screen. Reading mode Manage pages. Insert an image. More options Insert files. Add memos to PDF files. 52 Applications Composing notes with handwriting On the note composer screen, select a tool on the right side of the screen to write or draw with the S Pen. You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it. Enter text from the keyboard. Pen Highlighter Eraser Select and edit. Change styles. Change the note page background. Undo Redo Auto-fix shapes Easy writing pad Straighten 53 Using the eraser When you want to erase handwriting from a note, select select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. and Erase by line: Erase the line you select. Erase by area: Erase only the area you select. You can adjust the size of the eraser by dragging the size adjustment bar. Erase all handwriting: Erase all the handwriting from the saved notes and note composer screen. Even with a smaller eraser, you may still not be able to precisely erase the intended part. Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, or resizing. 1 When there is handwriting on the note, select You can also change the shape of the selection. Applications 2 Select the input or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location. To change the size of the selection, select the input and drag a corner of the frame that appears. Using the easy writing pad Use the easy writing pad to enter your handwriting more easily. On the note composer screen, select magnified and appear as the easy writing pad. The input field will be Easy writing pad Changing styles You can change the style of your handwriting and drawings. Straightening content horizontally After writing or drawing on the screen, select or line thickness you want. Then, tap where you want to change the style with the S Pen. and select a color You can horizontally straighten your handwriting and drawings. After writing or drawing on the screen, select
. Changing the note page background You can change the note page background by applying a pattern or color you want. You can also add your own background image. On the note composer screen, select
. 54 Applications Recording voice to notes Make a recording of your voice while creating a note, and then the content will be synchronized with the recording. On the note composer screen, select create a note. Voice recordings and Select a note from the list and select the content you created while recording will be displayed on the screen along with the recording. to play the recording. Then Adding memos to PDF files On the note composer screen, select You can add memos to the PDF file.
, and then select a PDF file. 55 Applications Samsung Security Create a privacy folder to hide private files on your computer from other users. Also, you can set the various privacy protection feature such as the secret screen feature or blocking recording feature. Features may differ depending on the model and the application version. Using the privacy folder Set a folder as the privacy folder and hide private files in your computer from other users. To set the privacy folder, you need a password set up for Windows. You cannot create more than one privacy folder. If you have already set up a privacy folder, change or unlock it to use a new one. Folders located on the desktop or certain folders related to Windows cannot be selected as privacy folders. Setting the privacy folder 1 Select the Start button (
) Samsung Security. 56 2 Select Privacy Folder Create Windows password. Follow the on-screen instructions to create a password. If you have already set a Windows password, this step will not appear. 3 Select Set folder settings, and enter your password, then select OK. 4 Select Select Folder and select a folder as the privacy folder. When folder setup is complete, the folder will be changed to hidden. Showing the privacy folder 1 Press and hold the key and press the F12 key. Alternatively, select the Start button (
Security Privacy Folder and select the Hide folder switch.
) Samsung 2 Enter the password and select OK. 3 Check the privacy folder in the File Explorer. You can save or move files into the privacy folder. 3 Select a secret screen effect and drag the adjustment bar to set the opacity or darkness level. Opacity Effect: Make the window transparent. Dark Screen Effect: Make the window black. Using the secret screen Press and hold the secret screen. key and press the F11 key to enable the The secret screen feature may not be available depending on the program in use. If the Fn Lock feature is turned on, the hot key of the secret screen may not work. Press the hot key and use the feature when the Fn Lock feature is off. Applications Hiding the privacy folder Press and hold the privacy folder. key and press the F12 key to hide the Alternatively, select the Start button (
Privacy Folder and select the Show folder switch.
) Samsung Security The privacy folder will not appear in the File Explorer. If the Fn Lock feature is turned on, the hot key of the privacy folder may not work. Press the hot key and use the feature when the Fn Lock feature is off. Setting the secret screen When you work with your private information or open a window you wish to keep private, create a secret window to prevent an invasion of your privacy. 1 Select the Start button (
2 Select Secret Screen.
) Samsung Security. 57 Applications Using block recording If your computer is hacked, the block recording feature prevents the use of the camera and the microphone. You can protect your computer system and your privacy safely.
) Samsung Security Block Select the Start button (
Recording and then select the switch to turn on the block recording feature. Using the security cam feature Use the security cam feature on the login screen when you leave your seat while turning on your computer. If someone tries to use your computer without permission, you will receive an email containing the usage information and a picture of the person who tried to use your computer. 1 Select the Start button (
2 Select Security Cam and then select the switch to turn on the
) Samsung Security. security cam feature. 3 Follow the on-screen instructions to complete the security cam features settings. The security cam feature will now run on the login screen. If you turn off the security cam feature, the entered email information will be removed. If the block recording feature is turned on, the security cam may not work. Turn off the block recording feature to turn on the security cam feature. 58 3 Select Update all. Or, select Install or Update of the item to be updated. The items will be updated. Applications Samsung Update Install and update Samsung applications and drivers on the computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet. Keep the computer performing better and more stably with Samsung Update. To check for available updates, the computer must be connected to the Internet. Only applications that have been installed with this application can be updated. Images and features may differ depending on the model and the application version. 1 Select the Start button (
2 Read and agree to the User Agreement.
) Samsung Update. This step appears only when the application runs for the first time. 59 Applications Online Support(S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer. Online Support(S Service) may not be offered or its version may be different depending on the model you are using. If Online Support(S Service) is not installed, select the
) Microsoft Store (
Start button (
for S Service to download it.
) and, search 1 Select the Start button (
) Online Support(S Service). 2 Select Online Support(S Service) on the main page. Enter the Contents and select Request. Online Support (S Service) 3 You can speak to a service associate to resolve your computers problems. Waiting times may vary depending on the network and number of waiting customers. 60 Applications Samsung PC Cleaner Samsung PC Cleaner helps your computer maintain its performance by using the timeline manager feature and the system cleaner feature. The screen and available features may differ depending on the model and the application version. Select the Start button (
) Samsung PC Cleaner. System Cleaner Timeline manager Timeline manager Timeline manager tracks your application installation history and helps you manage computer performance by automatically managing your Windows backup points. You can manage the list of applications installed on your computer and your system using the Windows Restore feature. System Cleaner You can optimize the computers performance by freeing up system resources that are not in use. 61 3 When you are finished recording the screen, select
. You can view the file in This PC Videos or Pictures. 4 Select to finish the screen recorder toolbar. to expand or collapse the screen recorder Select toolbar. If there is not enough space to save the file, the Screen Recorder application will automatically end. If your computer enters sleep mode while recording the screen, the recording will be paused and continue after waking up from sleep mode. If your computer turns off abnormally while recording the screen, the recorded file will not play normally. You cannot record the gaming screen with the Screen Recorder application, and some programs may not support the screen record or capture feature. Applications Screen Recorder Record the screen while using your computer. 1 Select the Start button (
) Screen Recorder. The screen recorder toolbar will appear on the top of the screen. 2 Select Record to start recording. After a countdown, recording will start. To change the screen recorder settings, select starting recording. To capture the screen, select To record the screen with a video overlay of yourself, select
. The web cam window will appear on the top left of the before
. screen. To write or draw on the screen, select toolbar will appear on the right side of the screen. The available 62 Applications Setting the video resolution 1 Select the Start button (
) Screen Recorder. The screen recorder toolbar will appear on the top of the screen. 2 Select
. The Settings window will appear. Quick Search Search for content on the computer quickly. 1 Select the Start button (
2 Tap the search field to enter a keyword.
) Quick Search. Content on your computer will be searched. 3 Select Display and select the resolution you want under Set video resolution. If you choose a search category, you can get more exact results. 63 Applications Samsung Flow Samsung Flow allows you to easily connect your mobile device to your computer to complete tasks, such as checking notifications or sharing content, more conveniently.
) Samsung Flow. 1 Select the Start button (
2 On your mobile device, launch the Samsung Flow application. If Samsung Flow is not installed, download it from the Galaxy Store or Play Store. 3 Tap Start. 4 Select your mobile device from the detected devices list. 5 Confirm the passkey on both devices and tap Ok. The devices will be connected. This feature is only available on some Samsung Android devices. Refer to the mobile devices user manual for more information about how to use Samsung Flow. Samsung Studio Plus Create and edit videos easily using photos and videos in your computer.
) Samsung Studio Plus. 1 Select the Start button (
2 Select New project. 3 Select Add Files or Add a folder to add files and tap OK. 4 Edit the video by inserting music or text. 5 When you are finished editing the video, tap Export to save the video. 64 Samsung Voice Note While recording lectures or meetings, insert a bookmark or write a memo at important content. Samsung Gallery View images and videos stored in your computer. You can also sync content with the cloud to update in real time and safely store content across the devices using the same account.
) Samsung Voice Note. Syncing with the cloud 1 Select the Start button (
2 Tap Settings. 3 Tap the Sync with Cloud switch.
) Samsung Gallery. The content in the Samsung Gallery application and the cloud will be synced. To use this feature, you must sign in to your Samsung account. Insert a bookmark. Memo toolbar 1 Select the Start button (
2 Tap Create lecture. 3 Tap to start recording. Applications Recorded files Favorite pages Open documents. Add notes. to finish recording. 4 Tap 5 Enter a file name and tap Save. 65 Settings & Upgrade Display brightness Adjust the display brightness to reduce eye strain and save power. Controlling brightness using the keyboard To dim the display screen, press and hold the Fn key and press the F2 key. To brighten the display screen, press and hold the Fn key and press the F3 key. Controlling brightness using the taskbar 1 On the taskbar, select 2 Drag the adjustment bar to the desired brightness. Brightness adjustment bar The display screen is automatically set to the brightest level when the adapter is connected. The display screen automatically becomes dimmer when the adapter is disconnected. The computer has an automatic screen brightness adjustment to extend the battery usage time. When necessary, the screen brightness is gradually adjusted. 66 Settings & Upgrade Changing display mode Select the optimal screen settings based on your activity. Some options may not be available depending on the model.
) Samsung Settings. 1 Select the Start button (
2 Select Display Auto mode, and then select an option. Auto mode: Optimizes the screen automatically for the currently running program. Vivid (AMOLED native): Makes scenes more vivid and clear using AMOLED color space. Natural (sRGB): Make videos natural using sRGB color space. Photo editing (Adobe RGB): Optimizes photo editing using Adobe RGB color space. Movie (DCI-P3): Optimizes for movies using DCI-P3 color space. Optimizing the full screen color balance Optimize the screen color by adjusting the color tones to your preference.
) Samsung Settings. 1 Select the Start button (
2 Select Display Advanced color settings. 3 Drag the color adjustment bar to the desired color tone. Color adjustment bar 67 Settings & Upgrade Volume Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard To turn down the volume, press and hold the Fn key and press the F7 key. To turn up the volume, press and hold the Fn key and press the F8 key. To mute or unmute the volume, press and hold the Fn key and press the F6 key. Controlling volume using the taskbar on the taskbar. 1 Select 2 Drag the adjustment bar to the desired volume. Volume adjustment bar 68 Settings & Upgrade BIOS (Setup utility) Define a boot password, change the boot priority, or configure the installed chipsets. Incorrect settings may cause the system to malfunction or crash. The BIOS setup screens, menus, and items may appear differently depending on the model and BIOS version. BIOS setup functions are subject to upgrades. Entering the BIOS screen 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. If the computer is password-protected, press the F2 key several times before the password screen appears. If the password screen or the Windows start screen appears, restart the computer and try again. 69 Settings & Upgrade The BIOS screen The BIOS setup screen appears as shown below. You can change BIOS settings using the keyboard or mouse. Number Name Setup items Setup tools Help: View the help for BIOS set up. Default: Return to the default settings. Restore: Cancel changes. Save: Save settings. Exit: Exit BIOS setup. Setup menu SysInfo: View the basic specifications of the computer. Advanced: Configure the chipsets and additional functions. Security: Configure security functions. Boot: Configure peripherals and boot-
related settings. The BIOS setup screen appears only in English. 70 Settings & Upgrade Boot password Setting a password with the BIOS enhances protection against viruses and hacking attacks. Do not forget your password or expose it to others. If you forget the Supervisor Password or HDD Password, request assistance from the Samsung Service Center. In this case, a service fee will be charged. If you forget the User Password, disable the Supervisor Password, and the User Password will also be automatically disabled. Setting passwords There are three password settings available: Supervisor Password, User Password, and HDD Password. Supervisor Password (low security level): This password is required when turning on the computer or entering the BIOS setup. User Password (low security level): This password is required to enter the BIOS setup. This password will be deactivated automatically if the Supervisor Password is disabled. HDD Password (high security level): This password is required to access the hard disk drive (HDD) from another computer. This password may not be supported, depending on the model or storage device. 71 Settings & Upgrade Setting a boot password 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Security menu. 4 Select an option (Set Supervisor Password, Set User Password, Set HDD Password) for the password type. If you cannot select an item or the HDD Password Frozen message appears, turn off the computer and turn it on again. Then, press the F2 key several times before the Samsung logo appears to enter the BIOS setup screen. 5 Enter a password and select Ok. The password can be up to 20 characters. 6 Select Save Ok to save and restart. To enable the Password On Boot option, set a Supervisor Password and enter the password when starting up the computer. For some models, if the password entered message appears in the Setup Notice window, select Ok to complete the setup. 72 Settings & Upgrade Removing a password 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Security menu. 4 Select an option (Set Supervisor Password, Set User Password, Set HDD Password) for the password type. 5 Enter the current password, and select Ok Ok. 6 Select Save Ok to save and restart. For some models, to cancel the password, select Cancel in the Setup Notice window. Boot priority Change the boot priority from the BIOS setup. 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Boot menu. 4 Select Boot Device Priority. 5 Select an option menu to open the list. 6 Select an option. 7 Select Save Ok to save and restart. Select Exit Ok to restart without saving the changes. 73 Settings & Upgrade Using the Battery Calibration Function When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display. You can make the actual battery charge and the remaining charge display the same by discharging the battery completely using the Battery Calibration function, and then recharging it again. The screen images and terms may differ from the actual product depending on the computer model and driver version. 1 Turn off the computer and then disconnect the adapter. 2 Turn the computer back on, and press the F2 key to enter the Setup screen. 3 Select Advanced Smart Battery Calibration. 4 The Battery Calibration function is activated and the battery is forcefully discharged. To stop the operation, press the Esc key. This operation requires 35 hours depending on the battery capacity and the remaining battery charge. 74 Settings & Upgrade Battery Fully charge the battery using the adapter before using the computer for the first time. Charging the battery 1 Connect the adapter to the Thunderbolt 4 or the USB Type-C port of the computer. Use only Samsung-approved adapters, batteries, and cables. Unapproved adapters or cables can cause the battery to explode or damage the computer. Incorrectly connecting the charger may cause serious damage to the computer. This computer is equipped with an internal battery. The battery is not user-serviceable or user-replaceable. To safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. You can use the computer while it is charging, but the battery charging time may increase. If the battery temperature rises too much, the charging may stop as a safety measure. To restore the battery power after cutting it, connect the adapter. 75 2 Plug the adapter into an electric socket. Battery status When the adapter is removed, move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect or disconnect the adapter from the computer to view the current battery charge when the computer is turned off. 10:00 2013/7/1 Settings & Upgrade 3 When the battery is fully charged, the operating status LED turns green. Disconnect the adapter from the computer. Operating status LED Status Red: Charging Green: Fully charged Blue: Turned on 4 Unplug the adapter from the electric socket. Do not allow the adapter to make contact with your skin for a long time. A low-temperature burn may result. 76 Settings & Upgrade Saving battery power On the taskbar, select Battery saver. Battery saver mode is activated. Battery saver mode is disabled when the adapter is connected. Battery usage time Batteries are replaceable items and over time the batterys capacity to hold a charge and its power level is reduced. If a battery can only hold its charge for half of the time that it could when new, it is recommended to purchase a new, replacement battery. Checking battery life instruction messages When the battery has expired, an instruction message may appear on the screen. To prevent the computer from losing data and to use the computer safely, follow the on-screen instructions. When battery expiration is imminent Batteries are consumable parts and the remaining battery life is currently low. Continued use may result in charge or discharge failures. Whether or not batteries can be used is determined based on safety evaluations. Please replace it with a new battery
(genuine) to prevent data loss and ensure safe usage. When the battery has expired Batteries are consumable parts and the current battery cannot be used as the battery life has expired. Please replace it with a new battery (genuine) to prevent data loss and ensure safe usage. Whether or not batteries can be used is determined based on safety evaluations. To prevent data loss while replacing batteries, please be sure to save your work first. Instruction messages related to battery life are displayed properly when the Samsung Settings application is installed on your computer. The messages may vary depending on the model and software version. 77 Troubleshooting Samsung Recovery When a problem occurs with the computer, it is easy to restore the computer back to the factory default settings by using the Samsung Recovery application (Recovery/Backup). It is also possible to restore the computer to a previously backed up point. Back up important data regularly before a problem occurs with the computer. The Samsung Recovery application may not be provided in models with less than 64 GB of storage. If you cannot access the Samsung Recovery application, refer to Windows recovery function. Some functions may differ or may be unavailable depending on the version. Refer to the applications help information. The Samsung Recovery application (Recovery/Backup) is not available when using CD/DVD drives. Recovering the computer erases the data or applications saved after a backup point. Therefore, back up important data regularly before a problem occurs with the computer. When you launch the application for the first time, read and accept the Terms and Conditions when they display on the screen. 78 Troubleshooting Recovering to factory default You can restore the computer to its factory default settings. If necessary, back up important data to an external storage device before restoring the system. See Backing up data. 1 When the computer starts Windows:
Select the Start button (
) Samsung Recovery. When the computer does not start Windows:
Turn on the computer and press the F4 key several times before the Samsung logo appears. 2 Select Computer factory reset Start factory reset. Follow the on-screen instructions to complete the recovery to its initial status. 79 Troubleshooting Backing up data Back up important data to an alternate internal drive or an external storage device regularly to prevent data loss. Backing up the current system You can back up the factory default system or current system to an alternate internal drive or an external storage device. Backing up user data 1 Select the Start button (
up computer.
) Samsung Recovery Back You can back up data files and folders. 2 Select a drive to save the backed up data Start backup. When backing up to an external storage device, connect the device to the computer and then select the external drive. 3 Follow the on-screen instructions to complete the backup. 1 Turn on the computer and press the F4 key several times. 2 Select Back up user data. 3 Select the files or folders to back up and choose a storage device to save the data to and then select Start backup. The backed up folders or files can be saved only on an external storage device. Connect an external storage device to your computer first and then select the external drive. 4 Follow the on-screen instructions to complete the backup. 80 Troubleshooting Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point. 1 When backing up to an external storage device, connect the device to the computer. 2 Select the Start button (
) Samsung Recovery. 3 Select Backup and restore management. 4 Select Restore of the data you want to recover Start restore. 5 Follow the on-screen instructions to complete data recovery. 81 4 Select a disk to be copied Start copy. The data on the disk is copied to the new disk. Troubleshooting Copying the drive (making a disk image) To replace the drive, move the data to the new drive by making a disk image. The new drive must be large enough to hold the data from the current drive. Purchase an external hard drive connector separately to connect the new drive to the computer. When Windows is installed on a non-user replaceable disk, such as an eMMC, you cannot copy the drive. 1 Connect the new drive to the computer with an external hard drive connector. 2 Select the Start button (
3 Select Create a factory state disk or Create a disk copy.
) Samsung Recovery. 82 Troubleshooting Windows recovery function If the Samsung Recovery application is not supported by the computer, reinstall Windows using the recovery function of Windows. Q&A When experiencing problems with the computer, try these solutions. Reinstalling Windows will erase all data saved on the computer. Back up applications and personal data to an external storage device before reinstalling Windows. Windows How can I uninstall an application?
1 Select the Start button (
Recovery.
) Update & Security 1 Select the Start button (
features.
) Apps Apps &
2 On the list, select an app to delete, and then select Uninstall. 2 Select Reset this PC Get started. 3 Select Keep my files or Remove everything. After the system is recovered, select the Start button (
Samsung Update to install the required Samsung applications.
) 83 Troubleshooting Samsung Recovery What is a Recovery Area?
The computer has an additional partition for restoring data or saving backup files (only for models with the Samsung Recovery application). This partition is called a Recovery Area and it includes a recovery image comprised of the operating system and applications. Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications?
The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity. The capacity representation in Windows may be smaller than the actual capacity because some applications occupy a certain area of the HDD outside of Windows. For models with the Samsung Recovery application, the HDD capacity representation in Windows may be smaller than the actual capacity because the Samsung Recovery application uses a hidden area of 520 GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows. The size of the Samsung Recovery application varies by model. 84 Troubleshooting What is a recovery image?
Miscellaneous This refers to the operating system, drivers, and software that are converted to a data image. It is required to recover the computer and is embedded in the computers HDD. However, this is not provided for storage devices where the capacity is less than 64 GB. How can I restore a computer that does not have the Samsung Recovery application?
Restore the computer with the recovery function provided by Windows. Refer to the Recover Functionality item in the help for more details. The camera and the microphone are not working. How do I turn them on again?
When recording protect mode is activated, the camera and microphone will not work. Select the Start button (
Recording and tap the switch to turn the features off.
) Samsung Security Block The computer does not turn on automatically when the display panel is opened. To turn on the computer, the display panel should be opened greater than a certain angle. The angle may differ depending on the model. If the computer LED does not turn on automatically, press the Power button. 85 Optional components may not be provided or different components may be provided depending on the model. The system specifications are subject to change without notice. The Storage device capacity of a computer in which Samsung Recovery is installed is smaller than the product specification. For some models, it is not possible to add storage or add or replace memory due to the computers design. To replace the storage, contact the Samsung Service Center. You will be charged for this service. The amount of memory that Windows can use may be smaller than the actual amount of memory available. Appendix Product specifications The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog. Item Specification Operating environment AC/DC rating Temperature: -540 C for storage, 1035 C when operating Humidity: 590 % for storage, 2080 % when operating Input: 100240 VAC, 5060 Hz Output: (PDO) 5 V, 3 A / 9 V, 3 A / 15 V, 3 A / 20 V, 3.25 A
(PPS) 5-20 V, 3.25 A PC rating 20 VDC, 3.25 A (65 W) 86 Appendix Ergonomic tips Maintaining proper posture during computer use is very important to prevent physical injury. Improper or prolonged keyboard use may result in repetitive strain injury. Viewing the monitor screen for extended periods of time may result in eye strain. Therefore, please follow these guidelines carefully when setting up and using the computer. Back and neck Use an adjustable chair with firm, comfortable support. Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. The back of the chair should support the lower back. Adjust the backrest to fit your body properly. Sit back fully in your chair and straighten the back and neck. Avoid leaning forward or craning your neck toward the computer screen. Avoid using the computer while lying down or on your lap. If the computers temperature increases, there is a danger of burn injury. The instructions in this manual have been prepared so that they can be applied to the range of needs of general users. If the user is not included in the range, the recommendations should be applied according to the users needs. Images may differ from actual products. 87 Appendix Arms and hands When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed. Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing. Use an external keyboard and mouse when using the computer for long periods. When using an external keyboard and mouse, position the devices at the same height as the computer and within comfortable reach. 88 Eye position and display illumination Hearing and volume control Appendix 5 0 c m Position the screen at least 50 cm away from your eyes. Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes. Avoid setting the screens brightness settings excessively high. Keep the screen clean. If wearing glasses, clean them before using the computer. When referring to printed content while typing, use a static paper holder to hold the paper at about the same height as the monitor. VOLUME Check your volume!
Ensure that the volume is not too loud before using a headset or earphones. Excessive exposure to loud sounds can cause hearing damage. Always turn the volume down before plugging the earphones into an audio source and use only the minimum volume setting necessary to hear your conversation or music. Avoid using earphones for long periods of time. Default audio settings can be changed by software and driver updates without your knowledge. Always recheck equalizer and volume settings before listening to audio. To prevent possible hearing damage, do not listen at high volume levels for long periods. 89 If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician. To prevent eye strain, take frequent breaks while using the computer. Reduce the risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands, neck, shoulders, or other parts of your body. When using your computer for extended periods, hold the computer with a relaxed grip, press the keys lightly, and take frequent breaks. If you continue to have discomfort during or after such use, stop using the computer and consult a physician. Appendix Operating conditions Take at least a 10 minute break every hour. Avoid using the computer in dark locations. Use the computer with as much ambient light as you would when reading a book. Indirect illumination is recommended. Use a curtain to prevent reflections and glare on the screen. While operating a computer and talking on a phone, use a headset. Using the computer while holding a phone on your shoulder or with your neck may lead to muscle strain or injury. Keep frequently used items within reach. Only use the computer within the temperature and humidity ranges specified in this manual. Use caution when exposed to flashing lights. While using your computer, leave some lights on in the room and do not hold the screen too close to your eyes. Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash-based games for extended periods. If you feel any discomfort, stop using the computer immediately. 90 Appendix Safety precautions For your safety and security and to prevent damage, carefully read the following safety instructions. This Safety precautions relate to computer use. Some of the content may not be applicable to your computer. Since this is commonly applied to Samsung computers, some pictures may differ from actual products. The product mentioned in this guide refers to all items supplied with the computer including the battery, the adapter, and all other Samsung-provided accessories. Warning Failure to follow the instructions marked with this symbol may result in physical injury or fatality. Power related Handle the power cord with care. Do not touch with wet hands. Do not use a damaged power cord. Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity. Firmly insert the power cable into the adapter. Do not unplug the power cord by pulling on the cable. Unplug the wall-mount adapter (integrated plug and power adapter) from the wall outlet while holding the body and pulling it in the direction of the arrow. Failure to do so may result in electric shock or fire. Connect the power cord to the adapter firmly. An improper connection may result in a fire. Use the approved adapter or cable included in the product box. If you use the unapproved adapter or cable, it cause the damage or malfunction of the computer. 91 NP UM Rev 4.2 Appendix Use only properly earthed electric sockets or extension cords. Battery usage related Unearthed electric sockets or extension cords may cause electric shock. Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak. If water or other substances enter the product, disconnect the power cable and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may result in electric shock or fire due to computer malfunction. Do not let dust accumulate on the power cord or the electric socket. Regularly wipe the power cord and the electric socket with a dry cloth. Failure to do so may result in electric shock or fire. Do not bend or damage the power cable or the adapter with a heavy or sharp-edged object. A damaged cable or cord may result in electric shock or fire. Keep the battery, adapter, and power cord away from infants, children, and pets. Failure to do so may result in electric shock or damage. Use manufacturer-approved batteries, chargers, accessories, and supplies. Using generic batteries or chargers may shorten the life of your product or cause the computer to malfunction. They may also cause a fire or cause the battery to explode. Use only Samsung-approved battery and charger specifically designed for your device. Incompatible battery and charger can cause serious injuries or damage to your device. Samsung cannot be responsible for the users safety when using accessories or supplies that are not approved by Samsung. Take care to not allow metal objects such as a key or clip to touch the battery terminals (metal parts). This may cause excessive current and result in fire, burns, or damage to the battery. If the computer or the computer battery leaks, emits strange odors, or swells, immediately stop using the computer and contact a Samsung Service Center. Failure to do so may result in an explosion or fire. 92 Appendix Replace a run-down battery with a new, Samsung-approved battery. Usage related Dispose of worn-out batteries properly. There is a danger of fire or explosion. The battery disposal method may differ depending on your country and region. Dispose of the used battery in an appropriate way. When removing the real time clock (RTC) battery, keep it away from infants and children. If a child swallows the battery, the child may suffocate. If this happens, immediately contact a doctor. Do not throw or disassemble the battery and do not put it into water. There is a danger of injury, fire or explosion. Charge the battery according to the instructions in the manual. Failure to do so may cause an explosion or fire. Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. A blocked vent causes the computer to overheat, resulting in an explosion, fire, burns, or computer malfunction. Do not use the computer in hot or humid locations, such as a bathroom, sauna, or inside a car during summer. Failure to do so may result in computer malfunction or electric shock. The computer can be used in locations with an ambient temperature of 10 C to 35 C and a relative humidity of 20 % to 80 %RH. To avoid suffocation, keep the plastic bag away from infants and children. Putting a plastic bag over the head may result in suffocation. Never heat the computer (or the battery) or put the computer
(or the battery) into a fire or microwave. Failure to do so may result in an explosion or fire. 93 Appendix Before cleaning the computer, disconnect all the cables that are connected to the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may result in electric shock or fire. Keep the computer away from water or liquid. Water or liquid entering the computer may short-circuit the computer, resulting in electric shock or fire. If the computer is dropped or broken, disconnect the power cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Using a broken computer may result in electric shock or fire. Do not touch the computers surface or the vents for extended periods while the computer is on. Contact with the vent or the surface for extended periods may result in low-temperature burns, such as redness on the skin. Do not carry your device in your back pockets. The device may be damaged, explode, or result in a fire if too much pressure is applied to it. You may be injured if you are bumped or fall. 94 Caution Installation related Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Do not block the ports (holes), vents, etc., of the product and do not insert objects. Damage to a component within the computer may cause electric shock or fire. When using the computer on its side, ensure the vents are clear and facing upwards. Failure to do so, may cause the internal temperature of the computer to rise and the computer to malfunction or halt. Keep the computers vents at least 15 cm away from walls and other objects. Failure to do so may result in physical injury. Appendix Do not place or use the computer on slanted or vibrating surfaces. Failure to do so may result in computer malfunction or damage. Usage related Do not place heavy objects on the product. This may cause a problem with the computer. In addition, the object may fall and cause injury or damage the computer. Properly shut down, disconnect and secure the computer cables before moving it. Failure to do so may damage the computer or cause someone to trip over a loose cable. Do not use the pen for unintended purposes, such as poking the body, like eyes or ears, and do not put it in your mouth. Doing so may result in physical injury. Do not place a candle, lit cigar, etc., over or on the product. There is a danger of fire. Make sure to have the product tested by a safety service engineer after repairing the product. Using a repaired product without testing it for safety may cause an electric shock or fire. In case of lightning, immediately turn the system off, then disconnect the power cord from the wall outlet and phone line from modem. There is a danger of electric shock or fire. Connect only permitted devices to the connectors or ports of the computer. Failure to do so may result in an electric shock or fire. 95 Appendix Close the display panel only after checking if the notebook computer is turned off. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. The temperature may rise and it may cause deformation of the product. The battery may leak. Your device may overheat and cause a fire. Do not press the eject button while the CD-ROM drive is in operation. You might lose data and the disc might be suddenly ejected and could cause an injury. Do not drop or hit the computer against anything. Failure to do so may result in physical injury or computer malfunction. When handling computer parts, follow the instructions on the manual supplied with the parts. Failure to do so may result in damage to the product. If the product emits smoke or there is a burning smell, disconnect the power plug from the wall outlet and contact a Samsung Service Center immediately. For notebook computers that are supplied with an optional removable battery, disconnect the battery. There is a danger of fire. Do not use damaged or illegally modified CDs. There is a danger of damaging the product or personal injury. Do not insert your fingers into the ports (holes), card slot, or vents. There is a danger of injury or electric shock. Use recommended computer cleansing solutions when cleaning the product and only use the computer when it is completely dry. Failure to do so may result in electric shock or fire. You should not use a paper clip to perform an emergency disc ejection while the disc is in motion. Make sure to use the emergency disc eject method only when the Optical Disc Drive has stopped. There is a danger of injury. 96 Do not place your face close to the Optical Disc Drive tray when it is operating. Do not use your computer in a hospital or on an aircraft that can be interfered with by radio frequency. Avoid using your computer within a 15 cm range of a pacemaker, if possible, as your computer can interfere with the pacemaker. To minimize possible interference with a pacemaker, use your computer only on the side of your body that is opposite the pacemaker. If you use medical equipment, contact the equipment manufacturer before using your computer to determine whether or not the equipment will be affected by radio frequencies emitted by the computer. When in a hospital, turn off your computer and follow all hospital regulations. Radio frequencies emitted from the computer may affect medical equipment. Appendix There is a danger of injury due to an abrupt ejection. Do not use the product if it is cracked or broken. Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Center to have it repaired. When using wireless communication (LAN, Bluetooth, etc.) always follow applicable instructions. For example, airlines and hospitals have strict requirements. Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. The airport security devices that check carry-on luggage use X-rays instead of magnetism and will not damage a drive. Keep the computer away from magnetic material. Magnetic materials may cause computer malfunction or cause the battery to discharge. To avoid damaging the computer or magnetic stripe cards, such as credit cards, keep magnetic stripe cards away from the computer. 97 Appendix Upgrade Related Do not attempt to upgrade the computer, unless you are qualified. Otherwise, contact a Samsung Service Center or an authorized technician. When you upgrade permitted devices, according to the manual, follow the specified instructions in the manual to upgrade them. Do not disassemble any other parts by yourself. Failure to do so may result in computer malfunction, electric shock, or fire. Take care when touching the product or parts. The computer may be damaged or you may be injured. Do not disassemble the power supply unit in any circumstances. Failure to do so may result in electric shock, fire, or an explosion. Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may cause electric shock. Make sure to close the computer cover before connecting the power after a reassembly. There is a danger of electric shock if your body touches an internal part. Never disassemble or repair the product by yourself. There is danger of an accident. Use an authorized Samsung Service Center. To connect a device that is not manufactured or authorized by Samsung, enquire at a Samsung Service Center before connecting the device. There is a danger of damaging the product. 98 Appendix Storage and movement related Do not store the computer in an enclosed space, such as a computer bag, while it is running. Failure to do so may result in fire. Completely shut down the computer before putting the computer into an enclosed space. When carrying the notebook computer with other items, such as the adapter, mouse, books etc., take care not to press anything against the notebook computer. If a heavy object is pressed against the notebook computer, a white spot or stain may appear on the display. Do not operate or look at the computer while driving a vehicle. There is a danger of a traffic accident. Please concentrate on driving. For long periods of inactivity or storage, discharge the battery and separate it from the computer (for external or removable battery types). Cautions on preventing data loss (storage device
(e.g., HDD, SSD, eMMC) management) Take care not to damage the data on a storage device (e.g., HDD, SSD, eMMC). Subjecting the device to physical impacts may result in data loss. Data may be lost when the computer is turned off or reset by a power failure while the storage device (e.g., HDD, SSD, eMMC) is operating. Data may be lost and irrecoverable due to a computer virus. Data may be lost if the power is turned off while running an application. Samsung is not liable for any loss of data on a storage device
(e.g., HDD, SSD, eMMC). To prevent data loss due to damage to a storage device (e.g., HDD, SSD, eMMC), please back up the data frequently. 99 Appendix Display bad pixels Samsung observes strict specifications regarding the quality and reliability of the display. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance. Samsungs quality standards for bad pixels are as follows:
Bright dot: 2 or fewer Black dot: 4 or fewer Combination (bright and dark): 4 or fewer Clean the display screen with a soft cloth dampened with computer cleansing detergent. Do not use excessive force. Doing so may damage the display screen. 100 Appendix Important safety information Setting up the system Safety instructions The system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed. Always follow these instructions to help guard against personal injury and damage to the system. Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. Do not use this product near water or a heat source such as a radiator. Set up the system on a stable work surface. The product should be operated only with the type of power source indicated on the rating label. Ensure that the electrical outlet to power the equipment is easily accessible in case of fire or short circuit. If the computer has a voltage selector switch, make sure that the switch is in the proper position for your area. Openings in the computer case are provided for ventilation. Do not block or cover these openings. Make sure you provide adequate space, at least 6 inches (15 cm), around the system for ventilation when setting up your work area. Never insert objects of any kind into the computer ventilation openings. 101 Appendix Ensure that the fan vents on the bottom of the casing are clear at all times. Do not place the computer on a soft surface, doing so will block the bottom vents. When using an extension cord with this system, make sure that the total power rating on the products plugged into the extension cord does not exceed the extension cord power rating. For computers with glossy display bezels the user should consider the placement of the computer as the bezel may cause reflections from surrounding light and bright surfaces. Care during use Do not walk on the power cord or allow anything to rest on it. Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components. Some products have a replaceable CMOS battery on the system board. There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturers instructions. If the CMOS battery requires replacement ensure that a qualified technician performs the task. When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power cables, remove the battery and modem cables from the wall outlets before cleaning the system. 102 Appendix Unplug the system from the wall outlet and contact a Samsung Service Center if:
The power cord or plug is damaged. Liquid has been spilled into the computer. The computer does not operate properly when the operating instructions are followed. The computer was dropped or the casing is damaged. The computer performance changes. Operating instructions 1 When installing and operating devices please refer to safety requirements in the user manual. 2 Devices can be used only with the equipment specified in the technical specifications of the devices. 3 If any smell of burning or smoke is detected from the computer the unit should be switched off and the battery removed. The unit should be checked by a qualified technician before reuse. 4 Service and repair of devices should be carried out by authorized service centers. 5 Do not allow the portable computer to operate with the base resting directly on exposed skin for extended periods of time. The surface temperature of the base will rise during normal operation (particularly when AC Power is present). Allowing sustained contact with exposed skin can cause discomfort or eventually a burn. 103 Appendix Replacement parts and accessories Use only replacement parts and accessories recommended by manufacturer. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. Do not use this product in areas classified as hazardous. Such areas include patient care areas of medical and dental facilities, oxygen rich environments, or industrial areas. Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. THERE IS RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. 104 Appendix Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards, including IEC 60825-1. The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services
(DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location. Laser Safety Note: Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. Class 1M laser radiation when operating part is open. Do not view directly with optical instruments. Class 3B invisible laser radiation when open. Avoid exposure to the beam. Connecting and disconnecting the adapter The socket-outlet shall be installed near the equipment and shall be easily accessible. Do not unplug the power cord by pulling the cable only. 105 Appendix Power cord requirements The power cord set (all plugs, cable and adapter plugs) you received with your computer meets the requirements for use in the country where you purchased your equipment. Power cord sets for use in other countries must meet the requirements of the country where you use the computer. For more information on power cord set requirements, contact your authorized dealer, reseller, or service provider. India only The power cord set must have a minimum current capacity and a nominal voltage rating, as required by countrys power system. General requirements The requirements listed below are applicable to all countries:
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. The power cord set must have a minimum current capacity of 7A and a nominal voltage rating of 125 or 250 volts AC, as required by each countrys power system (USA only). The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C7
(or C5) connector, for mating with appliance inlet on the computer. 106 The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation. Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed on the next page:
Appendix Regulatory compliance statements Wireless guidance
(If fitted with 2.4 G band or 5 G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in the notebook system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in the system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, please contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed. 107 Appendix Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11ABGN (also known as wireless Ethernet or Wi-Fi) and Bluetooth communication devices are examples of devices that provide wireless communication. In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, hospitals, and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device. Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country. If the system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact the manufacturer for service. Only use drivers approved for country in which the device will be used. See the manufacturer System Restoration Kit, or contact the manufacturers technical support for additional information. 108 Appendix United States of America and Canada USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving. Do not hold any component containing the radio such that the antenna is very close to touching any exposed parts of the body, especially the face or eyes, while transmitting. Do not operate the radio or attempt to transmit data unless the antenna is connected; if not, the radio may be damaged. The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments. The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA) in the USA and Transport Canada Civil Aviation (TCCA) in Canada. The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use On Aircraft Caution FCC, FAA, and TCCA regulations prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments. Safety notices for other devices in the wireless network:
Refer to the documentation supplied with wireless Ethernet adapters or other devices in the wireless network. Use in specific environments:
Other wireless devices 109 Appendix The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Intel could void the users authority to operate this device. Unintentional emitter per FCC Part 15 Responsible Party U.S. Contact Information Samsung Electronics America, Inc. 85 Challenger Road. Ridgefield Park, NJ 07660 Phone: 1-800-SAMSUNG (726-7864) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 110 Appendix If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: Something About Interference. This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction will be the responsibility of the user. Use only shielded data cables with this system. Intentional emitter per FCC Part 15
(If fitted with 2.4 G band or 5 G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in the notebook system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices. Wireless devices that may be in the system are only qualified for use in the United States of America if an FCC ID number is on the system label. This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range. FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device. 111 Operation of this device is subject to the following two conditions:
Health and safety information Appendix
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Exposure to Radio Frequency (RF) Signals Certification Information This product can contain an embedded radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. Before a new model is available for sale to the public, it must be certified to the FCC that it does not exceed the exposure limit established by the FCC. Evaluation per each model is performed in positions and locations (e.g. at the bottom on the body) as required by the FCC. 112 Appendix For body worn operation, this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. RF exposure or SAR information can be viewed on-line at www.fcc.gov/oet/ea/fccid/. This site uses this product FCC ID number on the outside of the product. Sometimes it may be necessary to remove the battery pack to find number. Once you have the FCC ID number for a particular product, follow the instructions on the website and it should provide RF exposure information or values for typical or maximum SAR for particular product. For corresponding model only The Specific Absorption Rate (SAR) is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC wireless devices to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). SAR level of this device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. 113 Appendix Manufacturer information Samsung Electronics Co., Ltd. 129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, 443-742, Korea Samsung Electronics Vietnam Co., Ltd. Khu Cong nghiep Yen Phong 1, Yen Trung, Yen Phong, Bac Ninh, Viet Nam Tel: +84-222-369-6875 For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product. RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturers instruction. 114 Appendix Canada Innovation, Science and Economic Development Statement:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. Industry Canada Caution The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Innovation, Sciences et Dveloppement conomique Canada Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
1. Lappareil ne doit pas produire de brouillage. 2. Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Avertissement:
Les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont rservs uniquement pour une utilisation lintrieur a n de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. 115 Appendix WEEE symbol information Correct disposal of this product (Waste Electrical &
Electronic Equipment)
(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (for example, charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsungs environmental commitments and product regulatory obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com. India only For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers -
18002668282, 180030008282. This product is RoHS compliant. 116 Correct disposal of batteries in this product Removing the battery (Europe only) Appendix systems)
(Applicable in countries with separate collection This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material re-use, please separate batteries from other types of waste and recycle them through your local, free battery return system. PO BOX 12987, DUBLIN. IE To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe. Samsung does not accept liability for any damage or loss
(whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsungs negligence. 117 Appendix USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate. Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:
www.samsung.com/recycling or call, 1-800-SAMSUNG. For battery recycling go to call2recycle.org; or call 1-800-822-8837. Samsung package Take-Back program (USA only) In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC
(877) 278-0799 Kathy Severson Logistics contact Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:
www.samsung.com/recycling or call, 1-800-SAMSUNG. 118 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 06/2021. Rev. 1.0 NP935QDC Quick Start Guide www.samsung.com Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to the computer or other equipment Note: notes, usage tips, or additional information
* Please use Windows 11 for this model. Copyright Copyright 2021 Samsung Electronics Co., Ltd. This guide is protected under international copyright laws. No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. User manual information Visit www.samsung.com to view device information, the user manual, and more. Alternatively, you can find it in C:\User_manual. However, it may not be available or it may be elsewhere depending on the model. 2 Getting started Basic items Computer Adapter USB cable S Pen Ejection pin To improve performance, the appearance of the computer may differ from the final product and is subject to change without prior notice. Optional parts can be different depending on the model. Optional parts may be provided in different shapes according to the manufacturers policy or may not be provided by derived models. You can purchase optional parts separately. Use only USB Type-C peripherals (sold separately) supplied or approved by Samsung. The super fast charging feature supported by the adapter can be used only with smartphones that support this feature.
(Only for models that support super fast charging via the adapter). 3 Getting started Layout Features or options may differ depending on the model. The items marked as optional may not be provided or may be provided in different locations. Since some space on the storage device is reserved for system recovery and operations, the available space on the storage device may be less than the actual capacity. Images and screenshots may differ from the actual appearance of the product. 4 Front view Getting started Microphone Ambient light sensor Camera Camera indicator light Display/Touch screen Power button/Fingerprint recognition sensor Keyboard Touchpad 1 2 3 4 5 6 7 8 5 Getting started Right view Left view SIM card tray USB Type-C port Earpiece/Headset jack 6 1 2 3 1 2 3 4 USB Type-C port Thunderbolt 4 port Memory card slot Operating status LED To charge another device when the computer is in hibernation mode or is turned off, connect to the USB Type-C port or Thunderbolt 4 port on the left side. Charging the battery Fully charge the battery using the adapter before using the computer for the first time. 1 Connect the adapter to the Thunderbolt 4 or the USB Type-C port of the computer. Getting started 3 When the battery is fully charged, the operating status LED turns green. Disconnect the adapter from the computer. 2 Plug the adapter into an electric socket. 7 Operating status LED Status Getting started Red Green Blue Charging Fully charged Turned on 4 Unplug the adapter from the electric socket. Do not allow the adapter to make contact with your skin for a long time. A low-temperature burn may result. Turning the computer on The computer turns on automatically when the display panel is opened. If the computer does not turn on automatically, press the Power button. or 8 Getting started Turning the computer off 1 Select the Start button (
2 Select Shut down.
). When you turn the computer on for the first time, the Windows Activation screen appears. Follow the onscreen instructions. When turning on the computer for the first time or after the battery has been fully discharged or removed It may take some time until the pictures on the screen appears. After optimizing, the next step will proceed. The computers date and time may be incorrect. To set the date and time, go to the desktop taskbar and right-click the date and clock area. Then, select Adjust date/time and set the current date and time. 9 Getting started Save all data before turning off the computer. If the screen is locked in power saving mode Click on the screen, tap the touchpad, or press any key to unlock the screen. When the screen is turned off while using the computer as a tablet, touch the screen to unlock it. When the computer is in sleep mode, press the Power button to unlock the screen. 10 Basics Using the computer as a tablet You can use the computer as a tablet by folding the display panel behind the keyboard. Open the display panel and rotate it away from the keyboard until it touches the bottom side of the computer. When the display panel is tilted past the transition point The keyboard and touchpad will automatically be locked and will not function. But, during processes that start before Windows operation, such as the BIOS setup or DOS, the keyboard and touchpad will not be locked. The display will rotate automatically depending on the computers orientation. When storing the computer in a bag or carrying it, close the display panel to protect the computer. 11 Basics Tapping Using the touch screen Use your fingers on the touch screen to perform actions. Tapping and holding (right-clicking) Dragging Double-tapping 12 When used under some 3-wavelength lamps, the touch screen could malfunction. Using the touchpad The touchpad responds to various touch actions and gestures. Double-clicking Tap-tap or Click-click Moving Clicking Tap Right-clicking Click or Click Dragging Press and hold the left touchpad button Move Basics 13 To avoid suffocation, keep the plastic bag away from infants and children. Do not place or use the computer on slanted or vibrating surfaces. Keep the computers vents at least 15 cm away from walls and other objects and do not use the computer on blankets, or cushions that block the ventilation of the computer. Appendix Safety precautions For your safety and security and to prevent damage, carefully read the following safety instructions. The product mentioned in this guide refers to all items supplied with the computer including the battery, the adapter, and all other Samsung-provided accessories. For more information, refer to the Safety precautions in the user manual. 14 Handle the power cord with care. Do not touch with wet hands. Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity. Use only properly earthed electric sockets or extension cords. Unplug the wall-mount adapter (integrated plug and power adapter) from the wall outlet while holding the body and pulling it in the direction of the arrow. Connect the power cord to the adapter firmly. If water or other substances enter the product, disconnect the power cable and contact a Samsung Service Center. Appendix Do not bend or damage the power cable or the adapter with a heavy or sharp-edged object. Keep the battery, adapter, and power cord away from infants, children, and pets. Use only Samsung-approved batteries, adapters, and accessories. Do not use the computer in hot or humid locations, such as a bathroom, sauna, or inside a car during summer. The device can be used in locations with an ambient temperature of 10 C to 35 C and a relative humidity of 20 % to 80 %RH. 15 Appendix Do not store the computer in an enclosed space, such as a computer bag, while it is running. Never heat the computer (or the battery) or put the computer (or the battery) into a fire or microwave. Take care not to allow metal objects such as a key or clip to touch the battery terminal (metal parts). If the product emits smoke or there is a burning smell, disconnect the power plug from the wall outlet and contact a Samsung Service Center immediately. Keep the computer away from water or liquid. If the computer is dropped or broken, disconnect the power cord and contact a Samsung Service Center. Do not touch the computers surface or the vents for extended periods while the computer is on. Contact with the vent or the surface for extended periods may result in low temperature burns, such as redness of the skin. Follow the specified instructions contained in the manual for user maintenance. 16 USA Only For more recycling information, go to our website:
www.samsung.com/recycling or call 1-800-SAMSUNG. RF Module information Model: AX210D2W (FCC ID: A3LAX210D) Model: SM-H111U (FCC ID: A3LH111U935QDC) Appendix 17 English. 08/2021. Rev. 1.0