USER MANUAL SMART SHOPPING CART Model 2 EN Caper V011.0 Copyright 2021-2022 Instacart Inc. All Rights Reserved 1 TABLE OF CONENTS IMPORTANT SAFETY INSTRUCTIONS ....................................................................................... 3 Read All INSTRUCTIONS BEFORE USE ........................................................................................... 3 Technical Safety ........................................................................................................................ 4 Operation Safety4 Charging Safety ......................................................................................................................... 5 Maintenance Safety ................................................................................................................. 6 Disposal Safety ......................................................................................................................... 6 SPECIFICATIONS & DIMENSIONS ............................................................................................. 7 Front View .................................................................................................................................... 7 Top Module .................................................................................................................................. 8 Top View Dimensions ................................................................................................................... 9 Side View Dimensions................................................................................................................. 10 Five cart stacking dimension ...................................................................................................... 11 Specifications .............................................................................................................................. 12 Extra options and functions ........................................................................................................ 13 OPERATIONS ........................................................................................................................ 14 Basic Shopping - Transaction Overview ...................................................................................... 14 Add Produce and PLU items ...................................................................................................... 15 Removing Items from the Shopping List .................................................................................... 17 Checking Out .............................................................................................................................. 19 Staff Audit .................................................................................................................................. 20 MAINTENANCE .................................................................................................................... 21 TROUBLESHOOTING ............................................................................................................. 22 LEAGL AND REGULATION ..................................................................................................... 23 This manual may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer. 2 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the device. The guidelines are separated into WARNINGS and CAUTION as described below. This symbol is displayed to indicate matters and opearations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk. WARNING This indicates that the failure to follow the instruction can casue serious injury or death. CAUTION This indicates that the failure to follow the instruction can cause the minor injury or damage to the product. WARNING To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this product, follow basic precautions, including the following:
3 Technical Safety This product can be used by children aged from 12 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instructions concerning use of the device in a safe way and understand the hazards involved. Children shall not play with the device. Cleaning and user maintenance shall not be made by children even with supervision. Children of less than 3 years should be kept away unless continuously supervised. Dont put children inside the carts basket. This product is intended to be operated in restricted areas. Which will be defined by business owners. Do not step on, or stand on top of this product. Do not use this product in extremely hot (above 60) or extremely cold (below -20) environments Operation Safety Never attempt to operate the device if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts. Such devices should be inactive and taken offline immediately. Do not stack this product with other shopping cart models. Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the touch screen in order to operate the device. Do not put animals, such as pets into the device. If the carts battery is damaged, it must be replaced by the manufacturer, its service agent, authorized staff or similarly qualified person in order to avoid hazard. Do not leave this device outdoors for more than 45 mins. 4 Charging Safety Do not modify the power plug provided with the product. If it does not fit the outlet, please talk with manufacturer and replace the defect power plug, or have a proper outlet installed by a qualified electrician. Do not use other power adapters to charge the device except the ones provided with the product. Do not try to move the device while charging. Make sure all charging cables are disconnected before anyone attempt to take the device out of its charging area. No customers are allowed to step into the devices charging area. Keep the charging area (underneath, above and around the device) free of combustible materials such as lint, paper, rags, chemicals, etc. Keep the magnetic charging port free of dust, dirt, and magnetic debris. Keep the charging area free from water logging. Do not use flammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the device and the charging area. Do not remove or insert the battery while the device is still charging. Do not operate the devices controls, power plugs, magnetic connector and other charging accessories with wet hands. In case of flood, disconnect the power plug if its and move the device to high ground. Do not plug or unplug the charging cable while the device is powered on. Do not unplug the device by pulling on the power cable. Always grip the power cable firmly and pull straight out from the socket outlet. 5 Maintenance Safety Disconnect the device from the power supply (power cable and battery) before cleaning the device. Turn off the switch does not disconnect the device from power supply. Do not repair or replace any part of the device. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Users Manual. Use only authorized factory parts or tools for maintenance. Do not spray water inside or outside the device to clean it. Do not let customers to clean the device. All cleaning process should be conducted by employees following the cleaning SOP. Make sure theres no dust, dirt, and magnetic debris inside the magnetic charging port before charging. Disposal Safety Dispose of all packaging materials (such as plastic bags and Styrofoam) away from children. The packaging materials can cause suffocation. 6 SPECIFICATIONS & DIMENSIONS Appearance and specifications may change without notice to improve the quality of the product. Front View 1 14 13 12 11 10 9 8 2 3 4 5 6 7 1 2 3 4 5 Top unit heat sink Payment terminal 6 7 Bottom unit fence 5-inch rear wheels Top unit main LED light bar 8 5-inch front wheels PC Side Panel 9 Battery housing Basket 10 Side cover 11 12 13 14 15 Bottom unit cover Front Cover Top unit CV camera Speaker 7 Top Module 1 2 3 11 10 9 8 7 1 2 3 4 Payment Terminal LCD touch screen Produce - Camera Side LED Indicator 5 6 7 8 Barcode Scanner 9 Top unit encasing Personal Basket 10 Side LED indicator Cup holder 11 IR sensor lens Handrail 4 5 6 8 Top View Dimensions W1 W2 W3 W4 W5 W6 560 mm 322.6 mm 580 mm 516 mm 261.3 mm 358.6 mm 9 Side View Dimension H1 H2 H3 H4 L1 L2 1156 mm 1040 mm 929 mm 496 mm 993 mm 1118 mm 10 Five cart stacking dimensions A a 2718.36 mm 1600 mm 11 Specifications CPU Operating System Charger input voltage Charging condition Battery output Battery life Battery capacity Charging time Switch bottom unit Switch top unit Speaker Wheels Indicators Main CV Camera Produce Camera Wi-Fi standard Wi-Fi distance Barcode Barcode scanning angle Barcode resolution Display Weight scale Weight accuracy?
Load Cell Operating Temperature Operating Humidity Debug Port AIOC3399 Android AC100V240V DC24V,6.25A 21-18V, 8A 24 hours (Stand by); 10 hours (normal usage) INR 18650 3200 mAH * 18 = 57600 mAh, 367.0*206.0*58.1mm, SBS1.1, Imax=8A Approx. 8 hours Red Push-button Red Push-button 2W, 108dB 3dB SPL 5-inch rubber wheels CAP-CA02AL V1.0 5MP@35 fps 8MP 802.11a/ b/g/n/ac 30 50 m F21 Scanner, 64.8(W)60.5(D)32.7(H)mm Elevation angle 45, Inclination angle 45 640*480 10.1 Inch TFT display, 1280*720, 600 nits 50kg / 110 lbs. 1g L6E3-C3-100kg-3G
-20C to 40C 10% to 90%
USB-A Port Top Unit Shell Front Unit Shell Top Unit shell color Front unit shell color Frame material Frame color Basket material Basket color Side Panel Material Side Panel Color Bottom unit encasing material ADC 12 Aluminum-Alloy Bottom unit encasing color ABS/PC ABS/PC Matte white/grey Matte white/grey Iron Glossy grey Iron tube Matte white PC 50% Translucent, single-sided matte Dark grey 12 Extra Options and Functions This feature is only available if client choose to install specific accessories and services. OTA update Magnetic Charging Charging Station Silicone Waterproof P/T Cover 13 OPERATIONS 1 - Basic Shopping - Transaction Overview 1. Shopper taps on Start Shopping! Button 2. Shopper goes through Onboarding Tutorial by tapping "NEXT"
3. At the end of tutorial, shopper taps Im Ready to begin shopping. 4. Shopper takes any item and puts it in the cart. Barcode must be clearly visible to any of the cameras facing the inside of the cart 5. Item is successfully added to the shopping list. If item was not successfully added, shopper will be prompted with "Did You Add Anything?" prompt and expected to follow the directions on the prompt to properly add the item in. 6. Shopper can continue adding additional demo items into the cart 7. When shopper is done shopping, shopper taps Checkout 8. Shopper is directed to make their way to checkout area. 9. Shopper taps "Pay for Cart"
10. Shopper confirms prices and taps "Pay $__."
11. Shopper instructed to insert or swipe credit card into card reader. 12. Payment is successful when shopper sees "Payment Success" screen. 13. Shopper is automatically led to Rating Screen and is allowed to give a rating or skip directly to the receipt. 14. Shopper is then able to enter their email address or phone number to receive their receipt or they can choose to refuse one. 15. Shopper is then directed to remove all items from the cart. 16. When all items are removed, the transaction will end and the cart will return to the onboarding video. 14 2 - Add Produce and PLU items A. Adding by Quantity Steps 1. Shopper starts on Shopping Home screen 2. Shopper taps on Add Item Without Barcode 3. Shopper searches for item by PLU or Name 4. Shopper puts produce into the cart 5. Cart stabilizes and calculates weight of the produce 6. Shopper confirms calculated price 7. Item is added to shopping list 15 B. Adding by Weights Steps 1. Shopper starts on Shopping Home screen 2. Shopper taps on Add Item Without Barcode 3. Shopper searches for item by PLU or Name 4. Shopper puts produce into the cart 5. Cart stabilizes and calculates weight of the produce 6. Shopper confirms calculated price 7. Item is added to shopping list 16 3 - Removing Items from the Shopping List A. Removing Items Directly from the Cart 1. Items can be removed directly from the cart. The cart uses computer vision and weight logic to determine what has been taken out of the cart. 2. Item card will be automatically removed from the shopping list.
*If the cart cannot confirm what was removed, shopper will be prompted with a "Multi-Match Removal" screen to manually choose what was removed from the cart. *
17 B. Removing by Tapping Trash Icon 1. Items can also be removed by first tapping on the trash can icon next to the item name on your shopping list. 2. Shopper will be prompted to take item out of your cart. 3. Item can be removed from the cart 4. Cart will use its computer vision and weight logic to confirm removal of item. 5. Item card will be automatically removed from the shopping list. 18 4 Checking Out 1. When shopper is done shopping, shopper taps Checkout 2. Shopper is directed to make their way to checkout area. 3. Shopper taps "Pay for Cart"
4. Shopper confirms prices and taps
"Pay $__."
5. Shopper instructed to insert or swipe credit card into card reader 6. Payment is successful when shopper sees
"Payment Success" screen. 7. Shopper is automatically led to Rating Screen and is allowed to rate their experience or skip directly to the receipt. 8. Shopper is then able to enter their email address or phone number to receive their receipt or they can choose to refuse a receipt. 9. Shopper is directed to remove all items from the cart. 10. When all items are removed, the transaction will end and the cart will return to the onboarding video. 19 5 Staff Audit 1. Store Admin reaches shopping home screen. 2. Admin taps on "HELP" on the top right corner of the screen 3. Admin taps on "Person" icon 4. Admin logs in with following information Username/Password: Please inquire Caper staff 5. Store Admin allowed to resolve any cart issues including: resolving audit-
required items, transferring to cashier, and starting over transaction. 20 MAINTENANCE WARNING Unplug the device before cleaning to avoid the risk of electric shock. Failure to follow this warning may results in serious injury, fire, electric shock, or death. Never use harsh chemicals, abrasive cleaners, or solvents to Cleaning SOP:
clean the device. They may damage the finish. 1. Cleaning the exterior 2. Cleaning the basket 3. Cleaning the bottom unit 4. Cleaning the top unit 5. Cleaning the battery housing 6. Cleaning the front unit 21 TROUBLESHOOTING Operation of the device can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. Before Calling for Service As a trained staff, you can remedy most of the problems by yourself. NOT every trouble you encountered need to call Caper service center. The following table should assist you by troubleshooting. Our smart shopping cart is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the device does not function properly or does not function at all. Check the table below before calling Caper Service Center. 22 LEGAL AND REGULATION The E-label FCC Identifier will be displayed on the devices built-in display. Products with a built-in display, or that only operate in conjunction with another product that has an electronic display, have the option to display on the electronic display the FCC Identifier, any warning statements, or other information that the Commissions rules would otherwise require to be shown on a physical label attached to the device (See 47 CFR 2.935) 23 24 FCC STATEMENT:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Specific Absorption Rate (SAR) Information:
This Smart shopping cart model 2 meets government requirements for exposure to radio waves. Guidelines are based on standards developed by independent scientific bodies Evaluate the organization through regular and thorough scientific research. These standards include substantial safety margins designed to keep everyone safe Regardless of age or health. FCC Radio Frequency Exposure Information and Statement:
The SAR in the United States (FCC) is below the limit of 1g 1.6 W/kg. Device Type: Smart shopping cart model 2 (FCC ID: 2A3Q4CAPER-V011 has also been tested against this SAR limit. During product certification, when properly worn on the body, the maximum SAR value reported in accordance with this standard is less than 1.6 W/kg. The device has been tested for typical body-worn operation and has a back