C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K HD-DTA Easy Setup Guide Installation Operation Troubleshooting C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Table of Contents Whats included in this Install Kit?
Start Here!
Connecting to a TV with HDMI Cable (No VCR) Connecting to a TV+VCR with Coax cable Connecting to a TV with Coax cable (No VCR) Power Up Connecting to the Network and activating your HD-DTA Verify your Services Programming the new remote HD-DTA Operation Guide Using your HD-DTA and VCR Remote Operation Guide RF Remote Pairing Process Troubleshooting Guide DTA Operation Guide (Two remotes) 4 6 8 9 10 12 14 15 16 20 21 23 26 28 30 2 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K What you need to know To bring you better service now and in the future your cable operator is All-Digital network All-Digital for every channel, on every TV set. upgrading to an What you need to do To continue to receive all the channels you are used to, you will need to make sure that every TV in your home is equipped with one of our HD-DTA or Digital Cable Boxes. 3 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Whats included in this Install Kit?
HD-DTA Each TV will need to be connected to a HD-DTA or a Digital Cable Box, but not both. HDMI Cable 5 Foot Coax Cable Power Cord Remote Control In order to operate the HD-DTA you must use the remote control included with this kit. Programming instructions for the remote control are included in this guide. 2 AAA Batteries Adhesive Fasteners Use these if you want to stick the HD-DTA to your TV. Note: Please be careful. Technicolor is not responsible for any damage done to any surface you stick these to. 4 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Items that you may also need:
Flashlight Power Strip Youll need a power strip if you already have 2 items plugged into the electrical outlet that you plan to use. Extension Cord Youll need an extension cord if you already have 2 items plugged into the electrical outlet closest to your TV. 5 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Start Here!
Please refer to the Welcome Letter that was delivered with this kit to identify:
The phone number associated with your Cable Operator account The channel where you can view a video demonstration of these instructions 6 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K The last four digits of the serial number of each HD-DTA that you will be activating:
Serial Number Location in your home Output Channel Note: The serial number can be found on the bottom of the HD-DTA itself and is also printed on the outside of the HD-DTA package. 7 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Connecting to a TV with HDMI Cable
(No VCR) If you have a VCR, follow the directions on page 9. If you do not have a VCR, follow the directions on this page. 1 2 Connect the HD-DTA to the Cable Outlet Connect the HD-DTA to the TV ATurn off your TV. B Locate the cable that currently runs from the cable wall outlet to the back of your TV. Leave one end of the cable connected the other end from the back of your TV. to the wall, but disconnect TV B Wall Cable Outlet C Reconnect this end of the cable to the Cable In input on the back of the HD-DTA. A Find the HDMI cable included in this kit. Connect one end of the cable to the HDMI input on the back of the HD-DTA. B Connect the other end to the HDMI input on the back of your TV. TV B A Cable Outlet C Wall 8 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Connecting to a TV+VCR with Coax cable If you do not have a VCR, follow the directions on page 8. If you have a VCR, follow the directions on this page. Connect the HD-DTA to the Cable Outlet Connect the HD-DTA to the VCR 2 A Find the 5-foot coax cable included in this kit. Connect one end of the cable to the To TV input on the back of the HD-DTA. B Connect the other end to the Cable In/RF In input on the back of your VCR. VCR Input B A 1 ATurn off your TV. B Locate the cable that currently runs from the cable wall outlet to the back of your VCR (or other recording device). Leave one end of the cable connected to the wall, but disconnect the other end from the back of your VCR. VCR Wall Cable Outlet B C Reconnect this end of the cable to the Cable In input on the back of the HD-DTA. Cable Outlet C Wall 9 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Connecting to a TV with Coax cable
(No VCR) If you have a VCR, follow the directions on this page 9. 2 Connect the HD-DTA to the TV A Find the 5-foot coax cable included in this kit. Connect one end of the cable to the To TV input on the back of the HD-DTA. B Connect the other end to the Cable In/RF In input on the back of your TV. Cable IN / RF IN B A 1 Connect the HD-DTA to the Cable Outlet ATurn off your TV. B Locate the cable that currently runs from the cable wall outlet to the back of your VCR (or other recording device). Leave one end of the cable connected to the wall, but disconnect the other end from the back of your VCR. VCR Wall Cable Outlet B C Reconnect this end of the cable to the Cable In input on the back of the HD-DTA. Cable Outlet C Wall 10 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K 11 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Power Up A Or If you are connecting the HD-DTA to a television with HDMI, set your TV to choose HDMI as the input source. Pick which output channel your TV will use and make sure your television is set to that selected channel by setting the switch on the back of the HD-DTA to the proper output channel (Ch 3 or Ch 4). A B Find the power cord included in the kit. Plug the end of the power cord into the power input +5V DC In on the back of the HD-DTA. B 12 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K C Plug the other end into a working electrical outlet or power strip. Make sure that the outlet is not controlled by a switch that gets turned on and off. B C D Check the front of the HD-DTA to see if the green light is on and blinking. If it is not on, check to make sure the power plug was plugged into the power input +5V DC In and that the other end is plugged into a working electrical outlet. Note: After activation, this light will remain on and constantly lit. D Please wait 20 minutes before calling to activate. This will allow the HD-DTA to connect to the network and get the latest updates. 13 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Connecting to the Network and activating your HD-DTA Remember, you must wait 20 minutes before calling to activate. This will allow the HD-DTA to connect to the network and get the latest updates. A If you received more than one HD-DTA, this would be a good time to get the others installed so you can activate them all with one call. Note: To complete your activation, you will need your account information and the serial number of each HD-DTA you are activating. Note: The serial number can be found on the bottom of the HD-DTA itself and is also printed on the outside of the HD-DTA package. B Call your cable operators automated activation line and follow the instructions. Turn on your TV and tune it to the proper output channel (Ch 3 or Ch 4). C Channel 3/4 14 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Verify your Services After completing the activation step, wait a few minutes for programming to appear. A Confirm that the HD-DTA is connected to the power and that the light on the front is solid (not blinking). B Make sure that the TV is on. C Using the remote control to operate your HD-DTA, scroll through your channels and make sure they are all working. Note:
If the light is blinking or your channels are not showing up, turn to the troubleshooting section of this guide. A C B 15 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Programming the new remote This is the easiest method for programming your remote control to operate the volume and power on your TV. In this next section, you will use the remote to automatically find the right code for your TV. Red light location Keys to successfully programming your remote:
Carefully read all instructions on pages 17 and 18 before starting. Pay attention to the red light on the remote. You will need to watch for blinks in order to tell if you have completed a step correctly. Be patient. It may take a few tries to get this right. Step 3 is critical. Remember to press and hold the TV POWER or the MUTE button while searching for the right code for your particular brand of TV. As soon as the TV turns off or becomes muted, you will have to release the button within 2 seconds for the code to lock into the remote. 16 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Step 1 Turn on your TV using the buttons on the TV or the TV remote. Note: Your TV must always be set to the proper channel (Ch 3 or Ch 4) or HDMI Input to match the output channel on the back of your HD-DTA. Step 2 Install the batteries (included in your kit) in your new remote control. Press and hold both Digit 1 and Digit 3 buttons together until the red light turns on. Release both buttons. Press and hold both buttons at the same time Keep your eyes on the remote so you can watch the red light. 17 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Step 3 Point the new remote at the TV. Press and hold either the TV POWER or the MUTE button. The remote will start searching for the right code while you are holding one of these buttons. When the TV follows the command you chose
(turns off if you held the TV POWER button or the sound goes off if you held the MUTE button), release the button within 2 seconds to lock in the code. The red light on the remote will blink twice. Step 4 If you pressed TV POWER in Step 3, press TV POWER on your remote to turn on your TV. If you pressed MUTE in Step 3, press MUTE on the remote to restore the sound to your TV. If your TV responds, then you have successfully programmed your remote. Keys to success:
Carefully read all parts of step 3 before attempting. Be patient and hold down the TV POWER or MUTE button during the search for the right code. 18 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K If you are not successful the first time, try again. If you still dont succeed, try this alternate method:
Find the small instruction booklet that came with the remote. Use those instructions to look up and enter the 4 digit code for your TV make and model. 19 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K HD-DTA Operation Guide Quick Troubleshooting Checklist TV set on the proper output channel (Ch 3 or Ch 4) or HDMI Input HD-DTA light is on Be sure that the TV is on the proper channel
(Ch 3 or Ch 4). Be sure that the HD-DTA is on. You should see a solid green light. Be sure that the HD-DTA is set to the proper output channel (Ch 3 or Ch 4). Always use the remote that came with the HD-DTA to change channels and for volume control. 20 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Using your HD-DTA and VCR Quick Troubleshooting Checklist TV set on the proper output channel (Ch 3 or Ch 4) or HDMI VCR set on the proper output channel (Ch 3 or Ch 4) Tune VCR to the same channel HD-DTA light is on Tune HD-DTA to channel that you want to record Be sure that the TV is on the proper channel
(Ch 3 or Ch 4) or HDMI. Use your HD-DTA remote to tune the HD-DTA to the channel that you want to record. Be sure that the VCR tuner is set to the proper channel
(Ch 3 or Ch 4). Be sure that the HD-DTA is set to the proper output channel
(Ch 3 or Ch 4). Be sure that the VCR is set on the proper output channel
(Ch 3 or Ch 4). TV on 3 and VCR on 3 if you selected 3 for your HD-DTA output channel Recording with your VCR:
or TV on 4 and VCR on 4 if you selected 4 for your HD-DTA output channel Use your HD-DTA remote to tune the HD-DTA to the channel to be recorded. If you are scheduling a recording you must leave your HD-DTA tuned to the channel that you want to record. 21 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K 22 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Remote Operation Guide KEY FUNCTION When the remote has been programmed to the TV, TV POWER will turn the TV on and off. Use DTA POWER to turn the HD-DTA on and off. Use the key pad (0-9) to directly select the channels. Use MENU to display the Menu screen. Use CLEAR to erase the last digit you had entered. Use Navigation Keys to move the cursor UP, DOWN, LEFT, DOWN. Use SELECT to select the item the cursor is pointing to. Press MUTE once to turn the sound on or off. 23 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Remote Operation Guide KEY FUNCTION Use LAST to recall the last channel. Use GUIDE to display the Electronic Program Guide. Use INFO to display information relating to current contents. Use INPUT to toggle among TV Input signals. Use VOL+ (or VOL-) to raise (or lower) the volume. Use CH+ (or CH-) to select the next higher (or lower) channel. 24 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K 25 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K RF Remote Pairing Process When multiple Technicolor remotes work in a shared space, interference can result. To avoid this problem, the remote must be paired with the HD-DTA. Follow these steps to pair a remote with a HD-DTA:
Step 1 Make certain no other Technicolor remote is in the area. Turn on your HD-DTA. Turn on your TV using the buttons on the TV or the TV remote
(not a HD-DTA remote in this instance). Step 2 Press and hold both DTA POWER and SELECT keys at the same time. Wait, then a 3 digit validation code will display on the TV. 123 Code to appears on the screen. 26 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Step 3 Release both remote keys. Enter the 3 digit code using the HD-DTA remote. When remote is successfully paired with the HD-DTA, the remotes red light will blink twice. 27 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Troubleshooting Guide If the remote control does not work:
Check that the batteries still have charge and are inserted correctly. Make sure your remote can see the front of the HD-DTA. If there is no picture on the TV and the light on the HD-DTA is blinking:
Check your coaxial cables and make sure that they are attached correctly. Unplug the HD-DTA, plug it back in, then wait 5 minutes for it to reset. If there is no picture on the TV and the light on the HD-DTA is solid
(not blinking):
Check that the TV is tuned to the proper channel (Ch 3 or Ch 4). Check that the HD-DTA is connected directly to the cable provider If you are also connected to a VCR, try turning the VCR off. Make sure that all cables are firmly connected. Check the input setting on your TV, make sure that it is set on outlet in your wall. ANT or CABLE. 28 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K If the audio is in a language that you did not expect to hear:
You may have changed to an alternate language setting Press the LANG button on your remote control one or two times. If the remote is turning the TV off and on and changing the channels but not changing the volume:
Your TV volume may have been turned all the way down or muted with the old TV remote. Refer to page 26. If your HD-DTA is not coming on:
Make sure that the power cord is securely connected to the back of theHD-DTA. Make sure that theHD-DTA power cord is plugged into a working power outlet. If you cannot get the HD-DTA remote programmed to your TV:
You may not be hitting the CH+ enough times. Be sure to push the set button within 5 seconds once your TV turns off. You may be hitting the CH+ once the TV has already turned off. Start over and press the button slowly. Try the alternate programming method on page 19. VCR is not recording the right channel:
The VCR will only record the channel that the HD-DTA is tuned to. Set your TV and VCR to the proper channel (Ch 3 or Ch 4), then use the HD-DTA remote to tune the HD-DTA to the channel to be recorded. 29 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K DTA Operation Guide
(Two remotes) If you were unable to program your remote, you will need to use two remotes to operate your TV:
the HD-DTA remote and the one that came with your TV. Setting the remote volume 1. Use the remote control that came with your TV to adjust the volume to a comfortable level. This should be the last time youll use this remote for volume control. 2. Going forward use only your HD-DTA remote to adjust volume up or down. Caution:
Dont use your TV remote to change channels. Your TV must always be set to the proper channel (Ch 3 or Ch 4) or you will see a snowy or blank screen. 30 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K Using two remotes Use the remote that came with your TV to turn the TV on and off. Use your HD-DTA remote to change channels and adjust volume. 31 C 25M 75Y 50K CY GB50 75M 25Y K 25C MY GB75 50C GB25 M 50Y 25K CM P 75C 50M Y 75K 36899020