Whole Home Mesh Wi-Fi System Seamless Roaming | Parental Controls | Easy Setup User Guide AX1800 Whole Home Mesh Wi-Fi 6 System 1910012699 REV1.0.0 Contents About This Guide......................1 Appearance.................................2 Set Up Your Deco.....................3 Dashboard....................................6 Overview........................................7 Wi-Fi Settings.............................9 Internet Speedtest...............10 Blacklist.........................................11 Online Update............................12 Advanced Features.................13 WPS.................................................18 Authentication............................21 About This Guide This guide provides a brief introduction to Deco Whole Home Mesh Wi-Fi System and the Deco app, as well as regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience. Conventions In this guide, the following conventions are used:
Convention Description Deco Stands for Deco Whole Home Mesh Wi-Fi System/Unit. Underline Hyperlinks are in teal and underlined. You can click to redirect to a website or a specific section. Teal Note:
Tips:
Ignoring this type of note might result in a malfunction or damage to the device. Indicates important information that helps you make better use of your device. More Info Specific product information can be found on the product page at https://www.tp-link.com. Speed/Coverage/Device Quantity Disclaimer Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location. TM HomeCare Disclaimer
, package is A basic TP-Link HomeCare included for 3 years from date of activation at no additional cost. It includes Parental controls, Quality of Service, and Antivirus. Deactivation of HomeCare will disable certain controls and protections. For a complete list of HomeCare functions, go to www.tp-link.com.
, powered by Trend Micro TM TM TM IoT Compatibility Disclaimer IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use. Key information appears in teal, including management page text such as menus, items, buttons and so on. MU-MIMO Disclaimer Use of MU-MIMO requires clients to also support MU-MIMO. A Technical Community is provided for you to discuss our products at https://community.tp-link.com. Seamless Roaming Disclaimer Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support. Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device. 1 Appearance Each Deco has an LED that changes color according to its status, two RJ-45 Ethernet ports, a power slot, and a Reset button. See the explanation below:
Yellow pulse:
Deco is resetting. Yellow solid:
Deco is starting up. Blue pulse:
Deco is ready for setup. Blue solid:
Deco is setting up. Green pulse:
Deco is upgrading firmware. Green solid:
Deco is registered and all is well. Red pulse:
Deco is disconnected from main Deco. Red solid:
Deco has an issue. Ethernet Ports:
For connecting Deco to your modem, the Ethernet outlet or other internet devices. Power Slot:
For connecting Deco to the power socket via the provided power adapter. Reset Button:
Press 1 second to reset Deco to factory default settings 2 Set Up Your Deco Follow the steps below to set up your Deco Whole Home Mesh Wi-Fi System. 1. Download and install the Deco app 2. Log in or sign up with TP-Link ID 3. Connect Deco to your modem Scan the QR code below or go to Google Play or the Apple App Store to download the Deco app. Open the app. Use your TP-Link ID to log in. If you dont have a TP-Link ID, tap Sign Up. The Deco app will guide you through the rest. Power off your modem. Connect your Deco to the modem and power them both on. If you don't have a modem, connect the Ethernet outlet directly to your Deco. Install the app on your Android or iOS smartphone or tablet. or 3 4. Select a location 5. Set up internet connection 6. Create your Wi-Fi network Select a location for this Deco. If its location is not listed, you can create a new one by choosing Custom. Select the internet connection type and enter the information. If you are not sure, contact your internet service provider. Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi. 4 7. Connect to your Wi-Fi network 8. Setup complete 9. Add more Decos Connect your devices to the Deco's Wi-Fi to continue the set up. Your Deco network is now up. Connect all devices to the Deco network. You can add more Decos to expand Wi-Fi coverage. 5 Dashboard After you successfully set up your Deco network, you will see the dashboard of the Deco app. Here you can get an overview of the network status, create HomeCare services, and set up various advanced features. Note: To use Homecare services, upgrade your Deco to the latest version. Tap to enter OVERVIEW Tap to enter HomeCare Tap to set up more features 6 Overview In Overview, you can check the working status of all the Decos, manage the connected devices, add smart devices, use friends of Deco, and more. Tap to view all connected Tap to check all Deco status Select a Deco to view the details clients 7 Swipe right to open the menu Tap to add more devices 8 Wi-Fi Settings You can change the network name and password of your main network, create a separate network for guests, and shake your device to share the network details easily with family and friends. Tap
> Wi-Fi Manage main Wi-Fi network Enable guest network Shake to share your network 9 Internet Speedtest Get an internet speed rating report after the internet speed test. Tap
> Test Internet Speed Get speed test report Tap to check speed test history 10 Blacklist Compile a blacklist to avoid devices added on the blacklist to access to your network, ensuring the safety of your personal information shared in the network. Tap
> Blacklist Add clients to blacklist Add devices to blacklist Manage blacklist 11 Online Update TP-Link is dedicated to improving product features and providing a better customer experience. Update Deco when prompted in the Deco app. Tap
> Update Deco Update your Deco to the latest version 12 Advanced Features Additional features are available under the Advanced menu. You can modify WAN settings (IPv4 & IPv6), add IPv6 firewall rules, modify LAN IP, set up DHCP server, enable VLAN/IPTV/MAC Clone mode, reserve the same IP address for a specific device, set up port forwarding rules to make your local computers accessible to other devices over the internet, enable TP-Link DDNS, SIP ALG, fast roaming and beamforming, control Deco's LED, change the working mode, and configure the notification settings. Tap
> Advanced View IPv4 details Enable IPv6 Add IPv6 firewall rules 13 Modify LAN IP Set DHCP server Enable VLAN mode Enable IPTV mode 14 Enable MAC Clone Reserve IP addresses for specific Set up port forwarding rules Register a TP-Link DDNS domain devices name 15 Enable SIP ALG Enable Fast Roaming Enable Beamforming Enable LED controls 16 Change the operating mode Set notifications 17 WPS Easily connect a client to the network by turning on WPS for a nearby Deco and then for the client. Tap
> WPS the client Tap the WPS icon on Deco app and then on Successfully connected to the network 18 Monthly Report Review the monthly usage statistics, such as security threats and total connected network devices each day. Tap
> Monthly Report View monthly reports Enable or disable monthly report Clear monthly report data 19 Managers Add friends and family members to help manage your network. Each manager should have their own TP-Link ID. Tap
> Managers Add as manager Set privileges for managers Manage manager list 20 Authentication COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. App store is a service mark of Apple Inc. Google is a trademark of Google LLC. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd. Copyright 2020 TP-Link Technologies Co., Ltd. All rights reserved. 21 FCC Compliance Information Statement Product Name: AX1800 Whole Home Mesh Wi-Fi 6 System Model Number: Deco X20 Component Name I.T.E POWER SUPPLY Responsible party:
Model T120150-2B4 TP-Link USA Corporation, d/b/a TP-Link North America, Inc. Address: 145 South State College Blvd. Suite 400, Brea, CA 92821 Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234 Fax: +1 909 527 6803 E-mail: sales.usa@tp-link.com This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
22 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the users authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Issue Date: 2020-05-26 FCC Compliance Information Statement TP-Link USA Corporation, d/b/a TP-Link North America, Inc. Address: 145 South State College Blvd. Suite 400, Brea, CA 92821 Product Name: I.T.E POWER SUPPLY Model Number: T120150-2B4 Responsible party:
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234 Fax: +1 909 527 6803 E-mail: sales.usa@tp-link.com 23 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. 1) 2) Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated. Issue Date: 2020-05-26 24 CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. OPERATING FREQUENCY(the maximum transmitted power) 2412MHz2483.5MHz (20dBm) 5150MHz5250MHz (23dBm) EU declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at http://www.tp-link.com/en/ce RF Exposure Information This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The device complies with RF specifications when the device used at 20 cm from your body. Attention: This device may only be used indoors in all EU member states and EFTA countries. Canadian Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
25 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
1. lappareil ne doit pas produire de brouillage;
2. lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, meme si le brouillage est susceptible den compromettre le fonctionnement. Caution:
Avertissement:
The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
Le dispositif fonctionnant dans la bande 5150-5250 MHz est rserv uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Dclaration dexposition aux radiations:
Cet quipement est conforme aux limites dexposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Industry Canada Statement CAN ICES-3 (B)/NMB-3(B) Korea Warning Statements:
. 26 NCC Notice & BSMI Notice:
4.7.9.1 4.7.9.2 PCB Pb Cd Hg CrVI PBB PBDE 27 1. 0.1 wt % 0.01 wt %
2. 3.
. Safety Information Keep the device away from water, fire, humidity or hot environments. Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. Do not use damaged charger or USB cable to charge the device. Do not use any other chargers than those recommended Do not use the device where wireless devices are not allowed. Adapter shall be installed near the equipment and shall be easily accessible. Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us. Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk. 28 Explanation of the symbols on the product label Symbol DC voltage Explanation Class II equipment Polarity of output terminals Energy efficiency Marking Indoor use only RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment. 29