FCC ID: B32V200T3GDE Mobile Point of Sale Terminal

V200t Installation Guide Verifone Part Number DOC470-003-EN-A, Revision A V200t Installation Guide 2017 Verifone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied As-Is. Verifone and the Verifone logo, are registered trademarks of Verifone. Other brand names or trademarks associated with Verifones products and services are trademarks of Verifone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Product Warranty For product warranty information, go to http://www.verifone.com/terms. Comments? Please e-mail all comments on this document to your local Verifone Support Team. Verifone Inc. 1-800-Verifone www.verifone.com Verifone Part Number DOC470-003-EN-A, Revision A CONTENTS PREFACE . 5 Audience. 5 Organization . 5 Related Documentation . 5 Guide Conventions. 5 Acronym Definitions . 6 CHAPTER 1 Overview V200t Terminal . 9 Front Features . 9 Rear Compartments . 10 Features and Benefits . 11 Exceptional Ease of Use and Ergonomics . 11 Critical Security Protection . 11 Countertop Performance in a Hand-Over Design . 12 CHAPTER 2 Setup Selecting Location . 13 Environmental Factors . 14 Electrical Considerations . 14 Contactless Considerations . 14 PIN Protection Measures . 14 Unpacking Shipping Carton . 15 Installing or Replacing MSAM, Micro SD and SIM Cards. 16 Opening Card Compartment. 16 Changing or Installing MSAMs . 17 Changing or Installing Micro SD Card. 17 Changing or Installing SIM Cards (for V200t Plus Only). 18 Establishing Communication . 19 Connecting by Telephone Line . 19 Connecting by Ethernet Cable . 19 Loading Printer Paper. 20 Connecting Optional Devices . 21 Optional Device Connections . 21 Connecting the V200t to a PC . 22 Connecting ECRs to the V200t. 22 Connecting Power Supply . 23 Smart Card Reader . 24 Magnetic Stripe Card Reader Use . 24 Contactless Transactions . 25 Periodic Inspection . 25 V200T INSTALLATION GUIDE 3 CHAPTER 3 Specifications V200t Terminal . 27 Unit Power Requirements . 27 Temperature . 27 Humidity . 27 External Dimensions . 27 Weight. 27 Memory. 27 Display . 27 Battery Pack . 27 Magnetic Card Reader . 27 Primary Smart Card . 28 SAM Card Reader. 28 SIM Card Reader . 28 Connectivity . 28 Security. 28 CHAPTER 4 Troubleshooting Guidelines Display Panel Does Not Work . 29 Keypad Does Not Respond . 29 Transactions Fail To Process . 29 CHAPTER 5 Service and Support Maintenance and Cleaning. 31 Service Returns . 31 Accessories and Documentation . 33 Cables. 33 Power Supply . 33 Battery Pack . 33 Accessories. 33 Documentation . 33 APPENDIX A Caution and Warning Messages . 35 4 V200T INSTALLATION GUIDE PREFACE This guide is the primary source of information for setting up and installing the V200t device. Audience This guide provides simple descriptions of the V200t features and the basic information for installing and configuring the V200t. Organization This guide is organized as follows:

Chapter 1, Overview. Provides an overview of a V200t device. Chapter 2, Setup. Explains how to set up and install the V200t and establish connections with other devices. Chapter 3, Specifications. Discusses the power requirements and dimensions of V200t. Chapter 4, Troubleshooting Guidelines. Provides troubleshooting tips. Chapter 5, Service and Support. Provides information on contacting your Verifone service provider, ordering accessories or documentation from Verifone, and maintaining the V200t unit. Appendix A, Caution and Warning Messages. Shows the UL/cUL certification-

compliant translations of all Warning and Caution messages in this installation guide. Related Documentation To learn more about the V200t device, please refer to the following documents and their associated Verifone Part Numbers (VPN):

V200t Certifications and Regulations V200t Quick Installation Guide V200t Reference Guide VPN DOC470-001-EN VPN DOC470-002-EN VPN DOC470-004-EN Guide Conventions Please refer to the following document conventions for quickly identifying special formatting. Table 1 describes these conventions and provides examples of their use. Table 1 Convention Document Conventions Example See Guide Conventions. Blue Italics Meaning Text in blue indicates terms that are cross-references. Italic typeface indicates book titles or emphasis. You must not use this unit underwater. V200T INSTALLATION GUIDE 5 PREFACE Guide Conventions Table 1 Convention NOTE Document Conventions Meaning The pencil icon is used to highlight important information. Example RS-232-type devices do not work on the communication port. CAUTION The caution symbol indicates hardware or software failure, or loss of data. The unit is not waterproof or dustproof, and is intended for indoor use only. WARNING The lightning symbol is used as a warning when bodily injury might occur. Due to risk of shock do not use the unit near water. Acronym Definitions Please refer to Table 2 for the acronyms used in this manual. Table 2 Acronym 3DES AC ANSI cUL DC DUKPT ECR EMV GPRS HSPA ISO MRA MSAM LAN LCD LED PED PIN POS RS-232 SAM UL Acronym Definitions Definitions Triple Data Encryption Algorithm Alternating Current American National Standards Institute Underwriters' Laboratories of Canada Direct Current Derived Unique Key Per Transaction Method as defined in the VISAs POS Equipment Requirement: PIN processing and Data Authentication, International Version 1.0, August 1988 Electronic Cash Register Europay, MasterCard, and Visa General Packet Radio Service High Speed Packet Access International Organization for Standardization Merchandise Return Authorization Multiple Secure Access Module Local Area Network Liquid Crystal Display Light-Emitting Diode PIN Entry Device Personal Identification Number Point-of-Sale Recommend Standard number 232 Secure Access Module Underwriters Laboratories 6 V200T INSTALLATION GUIDE PREFACE Guide Conventions Table 2 Acronym USB VPN Acronym Definitions (continued) Definitions Universal Serial Bus Verifone Part Number V200T INSTALLATION GUIDE 7 PREFACE Guide Conventions 8 V200T INSTALLATION GUIDE CHAPTER 1 Overview This chapter presents the basics on the V200t terminal. V200t Terminal The V200t offers several communication options, enhanced display, increased processing power and two USB peripheral ports. The V200t terminal uses a robust, sleek, and highly functional design. With modular communication options, enhanced color display, increased processing power, expanded memory, and two USB peripheral ports. The V200t can utilize over-the-air connectivity, facilitating mobile telephony technology for sending and receiving data using Bluetooth, WiFi, or existing operator-provided 2G and 3G connectivity:

This guide provides an introduction and basic setup procedures for V200t terminals. Figure 1 V200t Front View Front Features The V200t terminal provides the right combination of features and functions:

2.8-inch TFT color screen (QVGA, 240 RGB x 320 pixels) 4-way Navigation Button with Selection Keys Backlit keypad with tactile and audible feedback. Contactles (CTLS) reader Smart card reader Magnetic card reader V200T INSTALLATION GUIDE 9 OVERVIEW V200t Terminal Integrated thermal printer Rear Compartments After removing the rear covers, the underside of the V200t shows the following:

V200t Cards Compartment Figure 2 Dual MSAM slots Dual SIM slots Micro SD Card slot Battery compartment V200t Ports Compartment Figure 3 Ethernet port RS-232 port RJ11 port USB Host/Client port Power port 10 V200T INSTALLATION GUIDE OVERVIEW Features and Benefits Features and Benefits Exceptional Ease of Use and Ergonomics The V200t terminal provides the following functionality:

Four-way navigation button with two function keys for UI access. The contactless functionality offers a convenient payment option for consumers. The bold design is sleek, stylish, and lightweight for conveniently handing the terminal to the consumer for PIN entry or other input. A large 8-line by 21-character backlit display with backlit keypad, and extra-

size menu prompts, simplify training and reduce help desk calls. The multiple font-capable integrated thermal printer simplifies paper loading and reduces paper jams. Uses 57 mm wide x 40 mm diameter paper rolls, prints at 30 lines per second (LPS). The triple-track, high-coercivity card reader handles most magnetic stripe cards. Large, hard-rubber keys provide improved tactile feedback. Intuitive keypad interface simplify training and reduce support requests. Connects with most POS payment terminals, PCs, and ECRs. Supports payment transactions in a variety of payment environments. Rugged and reliable design absorbs hard knocks found at point-of-sale Critical Security Protection counters. Sleek and stylish shape occupies minimal counter space. Offers a choice of Master/Session or DUKPT key-management methods to protect PIN-based transactions. The primary smart card reader and the MSAMs safeguard sensitive financial data and support multiple smart card schemes. Certified for ISO7816-3, ISO7816-10 and EMV4.3 standards for smart card solutions. Offers secure, reliable PIN input for expanding range of PIN-based transactions. PCI 5.x-compliant for secure solutions, meeting the PED standard. Meets ISO and ANSI standards for PIN encryption, key management, and MAC. The VeriShield security architecture meets published specifications for PCI PTS POI and provides sophisticated file authentication to prevent execution of unauthorized software. Key injection simplified and secured with Verifones SecureKit key loading software. V200T INSTALLATION GUIDE 11 OVERVIEW Features and Benefits Countertop Performance in a Hand-Over Design The 32-bit processing and multi-tasking capabilities ensures fast processing of payment, payment-related, and value-added applications. Exceptional display and printer graphics-handling capabilities that quickly render logos, graphical fonts, and character-based languages. 12 V200T INSTALLATION GUIDE Setup CHAPTER 2 Installing or Replacing MSAM, Micro SD and SIM Cards This chapter describes the setup procedure for the V200t, in the following sections:

Selecting Location PIN Protection Measures Unpacking Shipping Carton Establishing Communication Connecting Optional Devices Connecting Power Supply Smart Card Reader Magnetic Stripe Card Reader Use Contactless Transactions Periodic Inspection Loading Printer Paper Selecting Location Use the following guidelines to select the best location for the V200t device. To Select a Location Choose a location convenient for both merchant and client:

A flat support surface such as a countertop or a table, Near a power outlet and the terminal or computer that connects to the V200t. Far from heavy metal objects, WARNING For safety, do not string cables or cords across a walkway. V200T INSTALLATION GUIDE 13 SETUP PIN Protection Measures Environmental Factors Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the unit away from direct sunlight and anything that radiates heat, such as a stove or a motor. Do not use the V200t outdoors. CAUTION The V200t is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty. Electrical Considerations WARNING Avoid using this product during electrical storms. Do not use the V200t unit near water or in moist conditions. Disconnect the device from its POS terminal before cleaning. Due to risk of electrical shock or terminal damage, do not use the terminal near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high frequency or magnetic security devices, or electric motors). Contactless Considerations Avoid having metallic objects in proximity of the contactless antenna. If you need to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic mounting plate. CAUTION Using an enclosed metal frame or mount may negatively affect contactless performance. PIN Protection Measures Use the following techniques to provide effective screening of PIN-entry devices

(PEDs) during the PIN entry process. You can use these methods in combination, although in some cases a single method might suffice:

Position the terminal on the check-in stand in such a way as to block visual observation of the PIN-entry process. Examples include:

Visual shields designed into the check-in stand. The shields may be solely for shielding purposes, or may be part of the general check stand design. Position the PED so that it is angled in such a way that PIN spying is difficult. Install the PED on an adjustable stand that allows consumers to swivel the terminal sideways and/or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult. Position in-store security cameras so that the PIN-entry keypad is not visible. 14 V200T INSTALLATION GUIDE SETUP Unpacking Shipping Carton The following table describes the two preferred mounting methods and the recommended measures to protect from PIN capture in four observation corridors:

Table 3 Mounting Methods and Protection Measures Observation Corridors Method Countertop with Swivel Stand Countertop with-

out stand Cashier No Action Needed. Position the PED to face away from the cashier. Use signage to block cashiers view. Customer in Queue Customer positions PED Position the PED between customer and the next in queue. Install the optional pri-

vacy shield. Customers Elsewhere No action needed Privacy Shield Installed On-site Cameras Do not install within view of cameras Do not install within view of cameras NOTE A swivel stand gives the cardholder freedom to position the V200t to optimize their viewing angle. If you are installing a swivel stand, you must include prompts in your application directing the cardholder to position the V200t strategically to restrict the view of other customers. Unpacking Shipping Carton Additionally, you may wish to implement the following to further increase security during PIN entry. Offer PIN security literature at the point of sale Use signage to limit the view of the V200t to just that of the cardholder. Carefully inspect the shipping carton and its contents for possible tampering or damage. 1 Remove the V200t unit from the shipping carton. The standard package contains the PIN pad, power pack, telephone cable, and printer paper roll. Refer to Accessories and Documentation for more information on related accessories. Figure 4 2 Remove any protective plastic wrap and place the unit on a table or V200t Box Contents countertop. V200T INSTALLATION GUIDE 15 SETUP Installing or Replacing MSAM, Micro SD and SIM Cards 3 Remove the clear protective film from the display. 4 Replace all the packing materials, close the lid, and save the carton for repacking or moving the V200t unit in the future. WARNING Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident label. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. Installing or Replacing MSAM, Micro SD and SIM Cards You may need to install or replace the Multiple Security Access Module (MSAM), Micro Secure Digital (SD) and Subscriber Identity Module (SIM) cards. CAUTION Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Opening Card Compartment Use the following steps to get access to the MSAM, Micro SD and SIM card compartments:

1 Place the terminal face down on a soft and clean surface to protect the display from scratches. 2 Push the locking tab and swing out the compartment cover. 3 If its already installed, remove the battery (VPN BPK470-001-01-A) to get better access to the card slots Figure 5 4 The MSAM, Micro SD and SIM cardholders are now accessible. Accessing Cardholders 16 V200T INSTALLATION GUIDE SETUP Installing or Replacing MSAM, Micro SD and SIM Cards Changing or Installing MSAMs To change or install MSAM cards:

1 Use steps 1 to 3 of Opening Card Compartment to get to the MSAM cardholder. 2 Remove the old card, if any, and insert the MSAM card carefully into the slot

(with the gold contacts facing downward) until fully inserted.

Figure 6 Inserting MSAM Card NOTE Insert the card with the cards gold contacts facing away from you, toward the unit. Take note of the notched edge on the MSAM card for quick orientation. 3 If you are finished replacing or inserting cards, replace the battery and lock the rear cover back in place. Changing or Installing Micro SD Card To change or install Micro SD cards:

1 Use steps 1 to 3 of Opening Card Compartment to get to the Micro SD cardholder. 2 Remove the old card, if any, and insert the Micro SD card carefully into the slot

(with the gold contacts facing downward) until fully inserted.

Figure 7 Inserting Micro SD Card NOTE Insert the card with the cards gold contacts facing away from you, toward the unit. V200T INSTALLATION GUIDE 17 SETUP Installing or Replacing MSAM, Micro SD and SIM Cards 3 If you are finished replacing or inserting cards, replace the battery and lock the rear cover back in place. Changing or Installing SIM Cards

(for V200t Plus Only) To change or install SIM cards in V200t Plus units:

1 Use steps 1 to 3 of Opening Card Compartment to get to the SIM cardholder. 2 Remove the old card, if any, and insert the SIM card carefully into the slot (with the gold contacts facing downward) until fully inserted.

Figure 8 Inserting SIM Card NOTE Insert the card with the cards gold contacts facing away from you, toward the unit. Take note of the notched edge on the SIM card for quick orientation. 3 If you are finished replacing or inserting cards, replace the battery and lock the rear cover back in place. 18 V200T INSTALLATION GUIDE SETUP Establishing Communication Establishing Communication You can connect the V200t to your network by using the following options:

Connecting by Telephone Line Connecting by Ethernet Cable. Connecting by Telephone Line Connect the telephone cord to the communication port on the terminal, then route it directly to a telephone wall jack (see Figure 9). This is a direct connection and the line is dedicated to the terminal. Figure 9 Direct Telephone Connection WARNING To reduce the risk of fire, use only No. 26AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. Connecting by Ethernet Cable Connect the ethernet cable to the ETH port on the terminal, then route it directly to a network jack (see Figure 10). This is a direct connection to your network. Figure 10 Ethernet Connection V200T INSTALLATION GUIDE 19 SETUP Loading Printer Paper Loading Printer Paper Before you can process transactions that require a receipt or record, you must install paper in the printer. The V200t uses a roll of 57 mm wide x 40 mm, single-ply, thermal sensitive paper. A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. After this line appears, there is enough paper remaining on the roll to conclude at least one more transaction. CAUTION Poor-quality paper can jam the printer and create excessive paper dust. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges. 1 Unlock the paper compartment by pulling up the latch and swinging the door downwards. 2 Remove any partial roll of paper in the printer tray by lifting it up. 3 Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue. 4 Hold the roll so the paper feeds from the bottom of the roll. 5 Load the paper roll as shown in Figure 11, with the edge of the paper on the top of the roll. 2 1 Figure 11 Opening Printer Door and Loading Paper Roll 20 V200T INSTALLATION GUIDE SETUP Connecting Optional Devices 6 Swing the paper roll cover until it clicks shut, allowing a small amount of paper

(past the glue residue) to extend outside the printer door. Connecting Optional Devices CAUTION Optional Device Connections NOTE CAUTION Figure 12 Closing Printer Door The V200t device supports some peripheral devices designed for use with electronic point-of-sale terminals. Before connecting any peripheral device, remove the power plug from the terminal. Reconnect the power cord only after you are finished connecting the peripheral device(s). For complete information about peripheral installation and use, refer to the user documentation supplied with those devices. Different terminals support different devices, so for more information about optional devices, please contact your Verifone distributor. You can connect several devices to your V200t. You can use the following cables for different types of device connections:

RJ9 to DB9 cable (VPN CBL000-051-02-A) Multi-port coiled cable (VPN CBL470-006-02-A) Make sure you replace the rear cover when all cables are installed. This provides some protection to the cables and connectors. Do not carry the terminal by the installed cables or pull the terminal about the by the cables. This may cause a cable to be removed or damage the cables. Some devices (ECRs and some PIN pads) require a separate power source. Before connecting to any device, remove the power cord from the V200t unit. Contact your Verifone representative or visit the online store at www.store.verifone.com for information on these devices. V200T INSTALLATION GUIDE 21 SETUP Connecting Optional Devices Connecting the V200t to a PC The following illustration shows how to connect the V200t to a computer via the Multi-Communication port using the RJ9 to DB9 cable (VPN CBL000-051-02-A). Figure 13 Sample PC Connection Connecting ECRs to the V200t The V200t supports electronic cash registers (ECRs). The following illustration shows how to make a peripheral connection to the Multi-

Communication port using the RJ9 to DB9 cable (VPN CBL000-051-02-A) Figure 14 Sample ECR Connection 22 V200T INSTALLATION GUIDE SETUP Connecting Power Supply Connecting Power Supply Not all configurations and device contexts require the use of a power supply Verifone ships the power supply unit with the terminal as required. Contact your Verifone representative If you have changed the context in which the terminal is used or have questions about which power supply should be used. CAUTION Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with VPN PWR470-001-01-A (see Service and Support for detailed power supply specifications). Disconnect the power pack cord from the power outlet before connecting a power supply. Connect and route all cables between the terminal, ECR, and PC before plugging the power pack cord into a wall outlet or surge protector. Figure 15 Connecting the Power Pack WARNING Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost. When the terminal has power and an application is loaded, the application starts after the initial Verifone copyright screen and displays a unique copyright screen. If no application is loaded, DOWNLOAD NEEDED appears on the display after the initial Verifone copyright screen. NOTE Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges. V200T INSTALLATION GUIDE 23 SETUP Smart Card Reader Smart Card Reader The smart card transaction procedure can vary depending on the application. Verify the proper procedure with your application provider before performing a smart card transaction. Figure 16 Using the Smart Card Reader Conducting a Smart Card Transaction To conduct a smart card transaction:

1 Position the smart card with the gold contacts facing upward. 2 Insert the card into the smart card reader slot in a smooth, continuous motion until it seats firmly. 3 Remove the card when the display indicates the transaction is completed. CAUTION Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. Magnetic Stripe Card Reader Use The V200t has a magnetic card reader that uses a triple track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and operating environments. Figure 17 Using the Magnetic Stripe Card Reader 24 V200T INSTALLATION GUIDE SETUP Contactless Transactions Conducting a Credit/

Debit Card Transaction To conduct a credit or debit card transaction:

1 Position a magnetic card with the stripe facing the keypad. 2 Swipe it through the magnetic card reader. Contactless Transactions The V200t supports contactless transactions through an integrated contactless module. The terminal only becomes active for contactless smart card transactions when initialized by an application. Figure 18 Contactless Transaction Performing Contactless Transactions To perform a contactless smart card transaction:

1 Gently tap the card onto or hold the card (within 4 cm) against the surface of the display where the contactless logo appears. 2 An activated LED visual on the display accompanied by a short beeping sound indicates a successful transaction. See Contactless Considerations for more information. Periodic Inspection NOTE Foreign objects inserted into the smart card or mag stripe slot. Periodically inspect the terminal for possible tampering. Signs of tampering may include:

Wires protruding from the device. Signs of damage to the tamper-evident label. Warning message on the device display. If any device is found in tamper state, please remove it immediately from service. Keep it available for potential forensic investigation, and notify your company security officer and your local Verifone representative or service provider. For more information on contacting Verifone, refer to Service and Support. V200T INSTALLATION GUIDE 25 SETUP Periodic Inspection 26 V200T INSTALLATION GUIDE CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the V200t terminal. V200t Terminal Refer to the following technical information for the V200t terminal:

Unit Power Requirements Temperature Humidity External Dimensions Weight Memory Display Battery Pack Operating Power:

8 V DC, 2.25 A Operating temperature:

Storage temperature:

0 to 50 C (32 to 122 F)

-20 to 60 C (-4 to 140 F) Relative humidity:

5% to 90% (RH non-condensing) Length:

Width:

Depth:

185 mm (7.3 in) 78 mm (3.1 in) 54 mm (2.1 in) Unit weight:

274 g (9.66 oz) 384MB (DDR3L: 128MB, NAND Flash: 256MB) 2.8 color TFT 240 (RGB) x 320 (HVGA) Single-cell 2450 mAH battery pack. Meets IEEE1725 requirements EEPROM is included for battery ID Integrated Booster, Fuel gauge, charger IC and safety circuits inside Magnetic Card Reader Triple track (tracks 1, 2, 3), high coercivity, bi-directional V200T INSTALLATION GUIDE 27 SPECIFICATIONS V200t Terminal Primary Smart Card ISO 7816-3, 1.8 V, 3 V, 5 V Synchronous and Asynchronous cards EMV Approved SAM Card Reader SIM Card Reader Two Security Access Module (SAM) slots Two Security Access Module (SIM) slots Connectivity GSM GPRS/GSM Class 10 GPRS DL 85.6 kbps, UL 42.8 kbps GPRS (V200t Plus Only) GPRS/GSM Class 10 UMTS/HSPA DL 7.2Mbps, UL 5.7Mbps Bluetooth BT class 1.5 with up to 100m range as a goal (line of sight) BT v4.1 integrated BT v4.2 security connection support by FW update WiFi 2.4Ghz / 5Ghz frequency channel support Ethernet RJ45 Speed 10 Base-T /100 Base-TX Compliant with IEEE802.3 LAN networks. Dial modem RJ11 V.92 standard supported, line speeds of up to 56 Kbps USB type-A receptacle USB2.0 high speed MOD 10 2-in-1 I/O port Supports 5 V / 500 mA to external USB device Total 5 V support is 600 mA Security 3DES encryption, Master/Session and DUKPT key management VeriShield file authentication PCI PED 5.x approved 28 V200T INSTALLATION GUIDE CHAPTER 4 Troubleshooting Guidelines This chapter lists typical malfunctions that may occur while operating a V200t device and the appropriate corrective action. If the problem persists even after performing the outlined guidelines, or if the problem is not described, contact your local Verifone representative for assistance. NOTE The V200t device uses a tamper-evident case and contains no user-serviceable parts. Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local Verifone service provider. Service conducted by parties other than authorized Verifone representatives may void any warranty. Display Panel Does Not Work Use the following steps to check the display panel:

1 Check all the cable connections. 2 Check the controlling device's AC outlet to be sure the outlet is supplying sufficient power. Substitute the controlling device's power pack with another power pack. 3 The controlling device's application program might not be loaded correctly. Download the application program and try again. 4 If the problem persists, contact your local Verifone representative. Keypad Does Not Respond Use the following steps to check the keypad:

1 Check the display panel. If there are no characters, or the wrong characters are displayed, refer to Display Panel Does Not Work. 2 If the problem persists, contact your local Verifone representative. Transactions Fail To Process There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. Check Magnetic Card Reader Perform a test transaction using one or more different magnetic stripe cards to ensure the problem is not a defective card. Ensure that you are swiping cards properly (see Magnetic Stripe Card Reader Use). Process a transaction manually using the keypad instead of the card reader. If the manual transaction works, the problem may be a defective card reader. V200T INSTALLATION GUIDE 29 TROUBLESHOOTING GUIDELINES Transactions Fail To Process If the problem persists, contact your local Verifone representative. Check Smart Card Reader Perform a test transaction using several different smart cards to ensure the problem is not a defective card. Ensure that the card is inserted correctly (see Magnetic Stripe Card Reader Use). Ensure the MSAM cards are properly inserted in the slots and are properly secured (see Installing or Replacing MSAM, Micro SD and SIM Cards). If the problem persists, contact your local Verifone representative. 30 V200T INSTALLATION GUIDE CHAPTER 5 Service and Support Maintenance and Cleaning The V200t device has no user-serviceable parts. Unless otherwise instructed, do not, under any circumstances, attempt any service, adjustments, or repairs on the unit. Disconnect the device before cleaning. To clean the unit, periodically use a clean cloth, slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. For best results, use a Verifone Cleaning Kit (refer to Accessories and Documentation). CAUTION Never use thinner, trichloroethylene, or ketone-based solvents they can deteriorate plastic or rubber parts. Because the V200t can be damaged by liquid, do not spray cleaners or other solutions directly onto the keypad or display. Always apply the cleaner to a cloth before cleaning the device. Service Returns For V200t equipment failures that cannot be resolved by your help desk or service department, contact one of the following hotlines for product service and repair information:

USA Verifone Service and Support Group, 1-800-834-9133, Monday - Friday, 8 A.M. - 7 P.M., EST International Contact your Verifone representative Before returning V200t unit to Verifone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more V200t for repair or replacement (U.S. customers only). NOTE International customers, please contact your local Verifone representative for assistance with your service, return, or replacement. 1 Gather the following information from the printed labels on the bottom of each V200t device to be returned:

Product ID, including the model and part number. For example, M470-xxx-xx-xxx-x Serial number (S/N xxx-xxx-xxx) 2 Within the United States, call Verifone toll-free at 1-800-834-9133. V200T INSTALLATION GUIDE 31 SERVICE AND SUPPORT Service Returns 3 Select the MRA option from the automated message. The MRA department is open MondayFriday, 8 A.M.7 P.M., EST. 4 Give the MRA representative the information gathered in Step 1. If the list of serial numbers is long, you can fax the list, along with the information gathered in Step 1, to the MRA department at 1-727-953-4172

(U.S.) Please address the fax clearly to the attention of the Verifone MRA Dept. Include a telephone number where you can be reached, as well as your fax number. You will be issued MRA number(s) and the fax will be returned to you. NOTE One MRA number must be issued for each V200t unit you return to Verifone, even if you are returning several of the same model. 5 Describe the problem(s). 6 Provide the shipping address where the repaired or replacement unit must be returned. 7 Keep a record of the following items:

Assigned MRA number(s). The serial number assigned to the V200t device (located at the bottom of the unit. Shipping documentation, such as air bill numbers, used to trace the shipment. Model(s) returned (model numbers are located on the bottom of the unit). MODEL ID Figure 19 Model ID Location 32 V200T INSTALLATION GUIDE SERVICE AND SUPPORT Accessories and Documentation Accessories and Documentation Verifone produces accessories and documentation for the V200t. When ordering, please refer to the part number in the left column. Verifone Online Store at www.store.verifone.com USA Verifone Customer Development Center, 1-800-Verifone (837-4366) Monday - Friday, 7 A.M. - 5 P.M., MST International Contact your Verifone representative Cables Contact your local Verifone distributor to determine which cable fits your needs. CBL159-312-01-A CBL000-051-02-A CBL470-006-02-A 26264-01-R 26264-02-R LAN cable for Ethernet connections (CAT5, 2.0 m). RJ9 to DB9 cable Multi-port coiled cable Cash register cable, RJ45-SUBD9f, 1.0 m. Cash register cable, RJ45-SUBD9f, 2.0 m. PWR470-001-01-A Power pack (100-240 V AC Input; 8 V DC, 2.25 A, 18 W Output) BPK470-001-01-A Battery pack (8 V DC, 800 mA, 6.4 Wh) 02746-01 Verifone Cleaning Kit DOC470-101-EN DOC470-102-EN DOC470-104-EN V200t Certifications and Regulations V200t Quick Installation Guide V200t Reference Guide Power Supply Battery Pack Accessories Documentation V200T INSTALLATION GUIDE 33 SERVICE AND SUPPORT Accessories and Documentation 34 V200T INSTALLATION GUIDE APPENDIX A Caution and Warning Messages Products with UL/cUL certification should include French translations of Caution and Warning notices. The following table lists all notices found in the document, their location, and the equivalent French translations. Table 4 Notice Warning Caution and Warning Messages Chapter Page English Text Setup page 13 For safety, do not string cables or cords across a walkway. Caution Setup Warning Setup page 14 page 14 Caution Setup Warning Setup page 14, page 16 This unit is not waterproof or dustproof, and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty. Due to risk of electrical shock or terminal damage, do not use the terminal near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Also, avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, highfrequency or magnetic security devices, or electric motors). Using an enclosed metal frame or mount may negatively affect contactless performance. Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident label. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. French Text Par mesure de scurit, ne pas les cbles de chane ou de cordons travers une passerelle. Cet appareil n'est pas tanche ou la poussire, et est destin une utilisation en intrieur. Tout dommage l'unit de l'exposition la pluie ou la poussire peut annuler la garantie. Du fait d'un risque d'lectrocution ou d'une dtrioration du terminal, ne pas utiliser cet quipement prs d'une source d'eau, par exemple prs d'une baignoire, d'un lavabo, d'un vier de cuisine ou d'un bac de lavage, dans un sous-sol humide ou proximit d'une piscine. De mme, viter dutiliser ce produit lors des orages provoquant des coupures lectriques.viter de placer le terminal proximit dappareils lectriques ou autres units pouvant entraner des fluctuations de tension importantes ou des interfrences lectriques, tels que les climatiseurs, enseignes au non, dispositifs de scurit haute frquence ou quipements lectriques. L'utilisation d'un cadre mtallique ferm ou de montage peut affecter ngativement contact performance. Ne pas utiliser un appareil qui a t altr ou endommag. Cet appareil est quip d'tiquette d'inviolabilit. Si une tiquette ou d'un composant semble tre endommag, en aviser immdiatement la compagnie maritime et votre reprsentant Verifone ou prestataire de services. V200T INSTALLATION GUIDE 35 Caution and Warning Messages Caution and Warning Messages (continued) Chapter Page English Text Table 4 Notice Caution Setup page 16 Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with VPN DOC470-001-01-A. Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost. Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. Never use thinner, trichloroethylene, or ketone-

based solvents they can deteriorate plastic or rubber parts. Because this device can be damaged by liquid, do not spray cleaners or other solutions directly onto the keypad or display. Always apply the cleaner to a cloth before cleaning the device. French Text Respecter les prcautions standard dans la manipulation d'appareils sensibles aux dcharges lectrostatiques. Les dcharges lectrostatiques peuvent endommager le matriel. Verifone recommande d'utiliser un bracelet anti-statique la terre. L'utilisation d'une alimentation incorrecte peut endommager l'appareil ou ne pas fonctionner correctement. Utilisez uniquement un bloc d'alimentation avec VPN DOC470-001-01-A. Ne branchez pas le bloc d'alimentation dans une prise extrieure ou n'utilisez pas le terminal l'extrieur. La dconnexion de l'alimentation pendant une transaction peut entraner la perte des fichiers de donnes de transaction qui ne sont pas encore stocks dans la mmoire. Laissez la carte puce dans le lecteur de carte jusqu' ce que la transaction soit termine. Le retrait prmatur peut annuler la transaction. N'utilisez jamais de diluant, le trichlorthylne ou des solvants ctoniques - ils peuvent dtriorer les pices en plastique ou en caoutchouc. Parce que cet appareil peut tre endommag par un liquide, ne pas vaporiser de nettoyage ou d'autres solutions directement sur le clavier ou l'cran. Toujours appliquer le nettoyant sur un chiffon avant de nettoyer l'appareil. Caution Setup Caution Setup Caution Setup Caution Service and Support page 23 page 23 page 24 page 31 36 V200T INSTALLATION GUIDE Caution and Warning Messages V200T INSTALLATION GUIDE 37 Verifone, Inc. 1-800-Verifone www.verifone.com V200t Installation Guide Verifone Part Number DOC470-003-EN-A, Revision A

Verifone, Inc. 1-800-Verifone www.verifone.com V200t Plus 3G/D/E, V200t 3G/D/E, and V200t 2G/D/E Certifications and Regulations Electrical Separate Power Sources Please eview the power output of any device you connect to Product V205, Model V200t Plus 3G/D/E, V200t 3G/D/E, and V200t 2G/D/E. NOTE: The reference input power rating for the V205 is 8 V DC, 2.25 A. Location Electrical Considerations CAUTION: Due to risk of electrical shock or unit damage, do not use the unit near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Also, avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high-frequency or magnetic security devices, or electric motors). Du fait d'un risque d'lectrocution ou d'une dtrioration du terminal, ne pas utiliser cet quipement prs d'une source d'eau, par exemple prs d'une baignoire, d'un lavabo, d'un vier de cuisine ou d'un bac de lavage, dans un sous-sol humide ou proximit d'une piscine. De mme, viter dutiliser ce produit lors des orages provoquant des coupures lectriques. viter de placer le terminal proximit dappareils lectriques ou autres units pouvant entraner des fluctuations de tension importantes ou des interfrences lectriques, tels que les climatiseurs, enseignes au non, dispositifs de scurit haute frquence ou quipements lectriques. Equipment Location Environmental Considerations This device is for indoor use only. Do not operate the devi2018ce outdoors; it is not waterproof nor dust proof. Any damage to the unit from exposure to rain or dust may invalidate the product warranty. WARNING!

Your device contains sensitive electronic components that can be permanently damaged if exposed to excessive shock or vibration. To minimize the risk of damage to your device, avoid dropping your device and operating it in high-shock and high-vibration environments. Do not store the device where prolonged exposure to extreme temperature can occur, because it can cause permanent damage. Do not expose the device to water. Contact with water can cause this unit to malfunction. Votre terminal de point de vente contient des composants lectroniques sensibles, susceptibles de subir des dommages dfinitifs en cas d'exposition des chocs ou des vibrations excessives. Pour minimiser le risque de dommages pour votre terminal, viter de le faire tomber ou de l'exposer des environnements pouvant provoquer des chocs et des vibrations excessives. Ne pas stocker le terminal dans des lieux susceptibles d'entraner une exposition prolonge des tempratures extrmes, du fait des dommages dfinitifs que cette situation peut provoquer. Ne pas exposer le terminal l'eau. Un contact avec de l'eau peut provoquer un dysfonctionnement de l'unit. Telecom This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. Le prsent matriel est conforme aux specifications techniques applicables d'Innovation, Science and Economic Development Canada. L'indice d'quivalence de la sonnerie (IES) sert indiquer le nombre maximal de terminaux qui peuvent tre raccords une interface tlphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, la seule condition que la somme d'indices d'quivalence de la sonnerie de tous les dispositifs n'excde pas cinq. Repairs Contact your local Verifone distributor or service provider for assistance. Do not attempt any service, adjustments or repairs on this equipment under any circumstances. Failure to comply will void the product warranty. Notice Per FCC regulation, WiFi products market in US must be fixed to US operation channels only. WiFi-WLAN 5G Band device is restricted for indoor use only when operating in the 5150 to 5350 MHz frequency range. Battery Caution CAUTION: There is risk of explosion if the battery is replaced by an incorrect type. Dispose of the battery pack in accordance with all national, state, and local laws and regulations as regionally required. Risque d'explosion si la batterie est remplace par un type de batterie incorrect. Eliminez les batteries conformment aux rglementations rgionales ou nationales. V200t Plus 3G/D/E, V200t 3G/D/E, and V200t 2G/D/E Certifications and Regulations Verifone Part Number: DOC470-001-EN-A Revision A 2018 Verifone, Inc. All rights reserved.

*DOC470-001-EN-A*

FCC Compliance The following device has been tested and certified as compliant with the regulations and guidelines set forth in Part 15 of FCC Rules:

Manufacturer: Verifone, Inc. Brand: V205 Models: V200t Plus 3G/D/E, V200t 3G/D/E, and V200t 2G/D/E Part 15 of FCC Rules This device complies with the limits for a Class B digital device as specified in Part 15 of FCC Rules which provide reasonable protection against harmful interference in a residential installation. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. This equipment generates and uses radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. In the unlikely even that there is interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by doing any of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications to this equipment not expressly approved by Verifone could void the users authority to operate this equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Increase the separation between the equipment and receiver. Cet quipement est conforme aux limites d'un dispositif numrique de classe B, comme stipul dans la partie 15 des rgles FCC, qui prvoient une protection raisonnable contre les interfrences nocives dans une zone rsidentielle. Le fonctionnement est soumis aux deux conditions suivantes:

(1) Ce dispositif ne peut pas provoquer d'interfrences nocives, et

(2) Ce dispositif doit accepter la rception d'interfrences ventuelles, y compris des interfrences susceptibles de provoquer un fonctionnement inattendu. Cet quipement produit et utilise l'nergie des ondes radio et, s'il n'est pas install et utilis conformment aux prsentes instructions, peut provoquer des interfrences nuisibles pour les communications radio. Toutefois, aucune garantie n'est donne que des interfrences ne se produiront pas dans une installation particulire. Dans l'ventualit improbable d'une interfrence avec la rception d'ondes de radio ou de tlvision (pouvant tre dtermine en teignant et en rallumant l'quipement), il est conseill l'utilisateur d'essayer de corriger l'interfrence en appliquant une ou plusieurs des mesures suivantes:

Rorienter ou dplacer l'antenne de rception. Augmenter la distance entre l'quipement et le rcepteur. Connecter l'quipement une sortie de circuit diffrente de celle laquelle est connect le rcepteur. Consulter le fournisseur ou demander l'aide d'un technicien expriment dans le domaine de la radio et/ou de la tlvision. Tout changement ou modification apports cet quipement, non approuv de manire expresse par Verifone, est susceptible d'entraner le retrait de l'autorisation de l'utilisateur utiliser cet quipement. L'antenne ou les antennes utilises pour cet metteur ne doivent pas tre places cte cte ou fonctionner conjointement une autre antenne ou un autre metteur. Legal Terms and Conditions Regarding PCI SSC Approvals PCI SSCs approval only applies to PEDs that are identical to the PED tested by a PCI Security Standards Council recognized laboratory. If any aspect of the PED is different from that which was tested by the laboratory, even if the PED conforms to the basic product description contained in the letter, then the PED model should not be considered approved, nor promoted as approved. For example, if a PED contains firmware, software, or physical construction that has the same name or model number as those tested by the laboratory, but in fact are not identical to those PED samples tested by the laboratory, then the PED should not be considered or promoted as approved. No vendor or other third party may refer to a PED as PCI Approved, nor otherwise state or imply that PCI SSC has, in whole or part, approved any aspect of a vendor or its PEDs, except to the extent and subject to the terms and restrictions expressly set forth in a written agreement with PCI SSC, or in an approval letter. All other references to PCI SSCs approval are strictly and actively prohibited by PCI SSC. When granted, an approval is provided by PCI SSC to ensure certain security and operational characteristics important to the achievement of PCI SSCs goals, but the approval does not under any circumstances include any endorsement or warranty regarding the functionality, quality, or performance of any particular product or service. PCI SSC does not warrant any products or services provided by third parties. Approval does not, under any circumstances, include or imply any product warranties from PCI SSC, including, without limitation, any implied warranties of merchantability, fitness for purpose or non-infringement, all of which are expressly disclaimed by PCI SSC. All rights and remedies regarding products and services, which have received an approval, shall be provided by the party providing such products or services, and not by PCI SSC or the payment brand participants. This equipment operates on a secondary basis, and must not cause interference to systems operating on a primary basis. As secondary equipment, it is not protected from harmful interference, even from stations of the same type. Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. RF Exposure This equipment complies with FCC, Canadian and European limits for RF exposure from hand operated wireless devices. Cet quipement est conforme aux limites FCC, canadiennes et europennes pour l'exposition aux RF des appareils sans fil commande manuelle. Recycling: DO NOT DISCARD!

UNIT MUST BE RECYCLED OR DISPOSED OF PROPERLY For proper disposal instructions go to http://recycle.verifone.com/Please retain this sheet for future reference. continued on rear cover V200t Plus 3G/D/E, V200t 3G/D/E, and V200t 2G/D/E Declaration of Conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 ______________________________________________________________________ Manufacturers Name Manufacturers Address Declares, that the products Product Name:

Model Name:

Model Number:

Brand:

Product Options:

Verifone, Inc. Verifone, Inc. 88 West Plumeria Drive San Jose CA 95134, USA V205 V200t Plus 3G/D/E, V200t 3G/D/E, and V200t 2G/D/E M470-XXX-XX-XXX Verifone All Conform to the following product specifications:

Regulatory Requirement Standards Safety EMC RF (CTLS) RF (2G/3G) RF (WiFi/BT) SAR IEC 60950-1:2005 2nd ed. + A1:2009 + A2:2013 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 EN 55032:2015 + AC 2016 Class B; EN 61000-3-2:2014, Class A; EN 61000-3-3:2013;

EN 55024:2010 + A1:2015 EN 300 330 V2.1.1; EN 301 489-1 V2.2.0; EN 301 489-3 V2.1.1 EN 151 010-1 V13.2.0; EN 301 489-52 V1.1.0; EN 301 511 V12.5.1 EN 301 908-1 V11.1.1 EN 301 489-1 V2.2.0; EN 301 489-17 V3.2.0; EN 300 328 V2.1.1 EN 301 893 V2.1.0 EN 50364:2010; EN 50566:2013; EN 62209-2:2010; EN 62311:2008; EN 62479:2011 Telecomm PTT ETSI ES 203 021 Supplementary Information:

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t 0 0 2 V X X X X X X X X X X X X X X X X X X X X X X We hereby declare that the devices comply with the requirements of Low Voltage Directive 2014/35/EU, EMC Directive 2014/30/EU, and Radio Equipment Directive 2014/53/EU. These products carry the CE Mark per Directive 93/68/EEC and conform to RoHS Directive 2011/

65/EU, including Technical Documentation: EN 50581:2012 and DIN EN 50581 (2013-02). CE Approval Date: December 29, 2017 European contact for regulatory topics only:

Sheetal Shah Chief Operations Officer, Global Supply Chain San Jose, CA, USA Verifone UK Ltd. Symphony House 7 Cowley Business Park High Street Cowley Uxbridge, UB8 2AD United Kingdom Tel: +44-1895-275275