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DOC474 001 EN D V240m Certifications and Regulations R1 | Users Manual | 73.21 KiB | June 02 2018 / January 05 2018 | |||
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DOC474 003 EN A V240m Installation Guide RevA2 | Users Manual | 403.91 KiB | / January 05 2018 | |||
| 1 2 3 | RF Exposure Info | / June 02 2018 | ||||||
| 1 2 3 | RF Exposure Info | / June 02 2018 | ||||||
| 1 2 3 | RF Exposure Info | / June 02 2018 | ||||||
| 1 2 3 | RF Exposure Info | / June 02 2018 | ||||||
| 1 2 3 | RF Exposure Info | / June 02 2018 | ||||||
| 1 2 3 | Test Setup Photos | / January 05 2018 | ||||||
| 1 2 3 | RF Exposure Info | / June 02 2018 | ||||||
| 1 2 3 | Cover Letter(s) | / June 02 2018 | ||||||
| 1 2 3 | Cover Letter(s) | May 02 2018 / June 02 2018 | ||||||
| 1 2 3 | ID Label/Location Info | / June 02 2018 | ||||||
| 1 2 3 | External Photos | / January 05 2018 | ||||||
| 1 2 3 | Internal Photos | / January 05 2018 | ||||||
| 1 2 3 | Test Setup Photos | / January 05 2018 | ||||||
| 1 2 3 | ID Label/Location Info | / June 02 2018 | ||||||
| 1 2 3 | Test Report | / June 02 2018 | ||||||
| 1 2 3 | Test Report | / June 02 2018 | ||||||
| 1 2 3 | Test Report | / June 02 2018 | ||||||
| 1 2 3 | Test Report | / June 02 2018 | ||||||
| 1 2 3 | Test Setup Photos | / January 05 2018 | ||||||
| 1 2 3 | Test Report | / June 02 2018 | ||||||
| 1 2 3 | Test Setup Photos | / January 05 2018 |
| 1 2 3 | DOC474 001 EN D V240m Certifications and Regulations R1 | Users Manual | 73.21 KiB | June 02 2018 / January 05 2018 |
Verifone, Inc. 1-800-Verifone www.verifone.com V240m Plus 3GBW, V240m 2G, V240m 3G, V240m 3GBW, or V240m BTWIFI Certifications and Regulations Electrical Separate Power Sources Please ensure to review the power output of any device you connect to the Product V205c, Model V200t Plus 3G/D/E/B/W. NOTE: The reference input power rating for the V200t Plus 3G/D/E/B/W is 8 V DC, 2.25 A. Location Electrical Considerations CAUTION: Due to risk of electrical shock or unit damage, do not use the unit near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Also, avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high-frequency or magnetic security devices, or electric motors). Du fait d'un risque d'lectrocution ou d'une dtrioration du terminal, ne pas utiliser cet quipement prs d'une source d'eau, par exemple prs d'une baignoire, d'un lavabo, d'un vier de cuisine ou d'un bac de lavage, dans un sous-sol humide ou proximit d'une piscine. De mme, viter dutiliser ce produit lors des orages provoquant des coupures lectriques. viter de placer le terminal proximit dappareils lectriques ou autres units pouvant entraner des fluctuations de tension importantes ou des interfrences lectriques, tels que les climatiseurs, enseignes au non, dispositifs de scurit haute frquence ou quipements lectriques. Equipment Location Environmental Considerations This device is for indoor use only. Do not operate the device outdoors; it is not waterproof nor dust proof. Any damage to the unit from exposure to rain or dust may invalidate the product warranty. WARNING!
Your device contains sensitive electronic components that can be permanently damaged if exposed to excessive shock or vibration. To minimize the risk of damage to your device, avoid dropping your device and operating it in high-shock and high-vibration environments. Do not store the device where prolonged exposure to extreme temperature can occur, because it can cause permanent damage. Do not expose the device to water. Contact with water can cause this unit to malfunction. Votre terminal de point de vente contient des composants lectroniques sensibles, susceptibles de subir des dommages dfinitifs en cas d'exposition des chocs ou des vibrations excessives. Pour minimiser le risque de dommages pour votre terminal, viter de le faire tomber ou de l'exposer des environnements pouvant provoquer des chocs et des vibrations excessives. Ne pas stocker le terminal dans des lieux susceptibles d'entraner une exposition prolonge des tempratures extrmes, du fait des dommages dfinitifs que cette situation peut provoquer. Ne pas exposer le terminal l'eau. Un contact avec de l'eau peut provoquer un dysfonctionnement de l'unit. Telecom This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. Le prsent matriel est conforme aux specifications techniques applicables d'Innovation, Science and Economic Development Canada. L'indice d'quivalence de la sonnerie (IES) sert indiquer le nombre maximal de terminaux qui peuvent tre raccords une interface tlphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, la seule condition que la somme d'indices d'quivalence de la sonnerie de tous les dispositifs n'excde pas cinq. Repairs Contact your local Verifone distributor or service provider for assistance. Do not attempt any service, adjustments or repairs on this equipment under any circumstances. Failure to comply will void the product warranty. Notice This Class B device can be sold/operated in the following countries:
AT EE IT NO BE ES IS PL BG FI LI PT CH FR LT RO CY GB LU SE CZ GR LV SI DE HU MT SK DK IE NL TR Per FCC regulation, WiFi products market in US must be fixed to US operation channels only. WiFi-WLAN 5G Band device is restricted for indoor use only when operating in the 5150 to 5350 MHz frequency range. V240m Plus 3GBW, V240m 2G, V240m 3G, V240m 3GBW, or V240m BTWIFI Certifications and Regulations Verifone Part Number: DOC474-001-EN-D Revision D 2017 Verifone, Inc. All rights reserved.
*DOC474-001-EN-D*
FCC Compliance The following device has been tested and certified as compliant with the regulations and guidelines set forth in Part 15 of FCC Rules:
Manufacturer: Verifone, Inc. Brand, Model: V205c, V240m Plus 3GBW, V240m 2G, V240m 3G, V240m 3GBW, or V240m BTWIFI Plus 3G/D/E/B/W Part 15 of FCC Rules This device complies with the limits for a Class B digital device as specified in Part 15 of FCC Rules which provide reasonable protection against harmful interference in a residential installation. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. This equipment generates and uses radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. In the unlikely even that there is interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by doing any of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications to this equipment not expressly approved by Verifone could void the users authority to operate this equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Increase the separation between the equipment and receiver. Cet quipement est conforme aux limites d'un dispositif numrique de classe B, comme stipul dans la partie 15 des rgles FCC, qui prvoient une protection raisonnable contre les interfrences nocives dans une zone rsidentielle. Le fonctionnement est soumis aux deux conditions suivantes:
(1) Ce dispositif ne peut pas provoquer d'interfrences nocives, et
(2) Ce dispositif doit accepter la rception d'interfrences ventuelles, y compris des interfrences susceptibles de provoquer un fonctionnement inattendu. Cet quipement produit et utilise l'nergie des ondes radio et, s'il n'est pas install et utilis conformment aux prsentes instructions, peut provoquer des interfrences nuisibles pour les communications radio. Toutefois, aucune garantie n'est donne que des interfrences ne se produiront pas dans une installation particulire. Dans l'ventualit improbable d'une interfrence avec la rception d'ondes de radio ou de tlvision (pouvant tre dtermine en teignant et en rallumant l'quipement), il est conseill l'utilisateur d'essayer de corriger l'interfrence en appliquant une ou plusieurs des mesures suivantes:
Rorienter ou dplacer l'antenne de rception. Augmenter la distance entre l'quipement et le rcepteur. Connecter l'quipement une sortie de circuit diffrente de celle laquelle est connect le rcepteur. Consulter le fournisseur ou demander l'aide d'un technicien expriment dans le domaine de la radio et/ou de la tlvision. Tout changement ou modification apports cet quipement, non approuv de manire expresse par Verifone, est susceptible d'entraner le retrait de l'autorisation de l'utilisateur utiliser cet quipement. L'antenne ou les antennes utilises pour cet metteur ne doivent pas tre places cte cte ou fonctionner conjointement une autre antenne ou un autre metteur. Legal Terms and Conditions Regarding PCI SSC Approvals PCI SSCs approval only applies to PEDs that are identical to the PED tested by a PCI Security Standards Council recognized laboratory. If any aspect of the PED is different from that which was tested by the laboratory, even if the PED conforms to the basic product description contained in the letter, then the PED model should not be considered approved, nor promoted as approved. For example, if a PED contains firmware, software, or physical construction that has the same name or model number as those tested by the laboratory, but in fact are not identical to those PED samples tested by the laboratory, then the PED should not be considered or promoted as approved. No vendor or other third party may refer to a PED as PCI Approved, nor otherwise state or imply that PCI SSC has, in whole or part, approved any aspect of a vendor or its PEDs, except to the extent and subject to the terms and restrictions expressly set forth in a written agreement with PCI SSC, or in an approval letter. All other references to PCI SSCs approval are strictly and actively prohibited by PCI SSC. When granted, an approval is provided by PCI SSC to ensure certain security and operational characteristics important to the achievement of PCI SSCs goals, but the approval does not under any circumstances include any endorsement or warranty regarding the functionality, quality, or performance of any particular product or service. PCI SSC does not warrant any products or services provided by third parties. Approval does not, under any circumstances, include or imply any product warranties from PCI SSC, including, without limitation, any implied warranties of merchantability, fitness for purpose or non-infringement, all of which are expressly disclaimed by PCI SSC. All rights and remedies regarding products and services, which have received an approval, shall be provided by the party providing such products or services, and not by PCI SSC or the payment brand participants. This equipment operates on a secondary basis, and must not cause interference to systems operating on a primary basis. As secondary equipment, it is not protected from harmful interference, even from stations of the same type. Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. RF Exposure This equipment complies with FCC, Canadian and European limits for RF exposure from hand operated wireless devices. Cet quipement est conforme aux limites FCC, canadiennes et europennes pour l'exposition aux RF des appareils sans fil commande manuelle. Recycling: DO NOT DISCARD!
UNIT MUST BE RECYCLED OR DISPOSED OF PROPERLY For proper disposal instructions go to http://recycle.verifone.com/Please retain this sheet for future reference. continued on rear cover V240m Plus 3GBW, V240m 2G, V240m 3G, V240m 3GBW, or V240m BTWIFI Declaration of Conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 ______________________________________________________________________ Manufacturers Name Manufacturers Address Declares, that the products Product Name:
Model Name:
Model Number:
Brand:
Product Options:
Verifone, Inc. Verifone, Inc. 88 West Plumeria Drive San Jose CA 95134, USA V240m V240m Plus 3GBW, V240m 2G, V240m 3G, V240m 3GBW, or V240m BTWIFI M474-XXX-XX-XXX Verifone All Conform to the following product specifications:
I Regulatory Requirement Standards Safety EMC IEC 60950-1:2005 2nd ed. + A1:2009 + A2:2013 EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 EN 55032:2015 + AC 2016 Class B; EN 61000-3-2:2014, Class A;
EN 61000-3-3:2013; EN 55024:2010 + A1:2015 RF (CTLS) EN 300 330 V2.1.1; EN 301 489-1 V2.2.0; EN 301 489-3 V2.1.1 RF (2G/3G) RF (WiFi/BT) EN 151 010-1 V13.2.0; EN 301 489-52 V1.1.0; EN 301 511 V12.5.1 EN 301 908-1 V11.1.1 EN 301 489-1 V2.2.0; EN 301 489-17 V3.2.0; EN 300 328 V2.1.1 EN 301 893 V2.1.0 SAR EN 50364:2010; EN 50566:2013; EN 62209-2:2010; EN 62311:2008;
EN 62479:2011 Supplementary Information:
l s u P m 0 4 2 V W B G 3 X X X X X X X X G 2 m 0 4 2 V X X X X X I F W T B m 0 4 2 V X X X X X W B G 3 m 0 4 2 V X X X X X X X G 3 m 0 4 2 V X X X X X X We hereby declare that the devices comply with the requirements of Low Voltage Directive 2014/35/EU, EMC Directive 2014/30/EU, and Radio Equipment Directive 2014/53/EU. These products carry the CE Mark per Directive 93/68/EEC and conform to RoHS Directive 2011/
65/EU, including Technical Documentation: EN 50581:2012 and DIN EN 50581 (2013-02). CE Approval Date: November 17, 2017 European contact for regulatory topics only:
Sheetal Shah Chief Operations Officer, Global Supply Chain San Jose, CA, USA Verifone UK Ltd. Symphony House 7 Cowley Business Park High Street Cowley Uxbridge, UB8 2AD United Kingdom Tel: +44-1895-275275
| 1 2 3 | DOC474 003 EN A V240m Installation Guide RevA2 | Users Manual | 403.91 KiB | / January 05 2018 |
V240m Installation Guide T I A L E N N O E R I F F I D E N V O C Verifone Part Number DOC474-003-EN-A, Revision A.2 V240m Installation Guide 2017 Verifone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied As-Is. Verifone and the Verifone logo, are registered trademarks of Verifone. Other brand names or trademarks associated with Verifones products and services are trademarks of Verifone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Product Warranty For product warranty information, go to http://www.verifone.com/terms. Comments? Please e-mail all comments on this document to your local Verifone Support Team. Verifone Inc. 1-800-Verifone www.verifone.com Verifone Part Number DOC474-003-EN-A, Revision A.2 CONTENTS PREFACE . 5 Audience. 5 Organization . 5 Related Documentation . 5 Guide Conventions. 5 Acronym Definitions . 6 CHAPTER 1 Overview V240m Terminal . 7 Front Functions. 7 Back Functions . 8 V240m Bases . 8 V240m Charging Base . 8 V240m Full-Function Base . 9 Features and Benefits . 9 Exceptional Ease of Use and Ergonomics . 9 Critical Security Protection . 10 CHAPTER 2 Setup Selecting Location . 11 Environmental Factors . 11 Electrical Considerations . 12 Contactless Considerations . 12 PIN Protection Measures . 12 Unpacking Shipping Carton . 13 MSAM/uSD Cards . 13 Opening Card Compartment. 13 Changing or Installing MSAMs . 14 Changing or Installing Micro SD Card. 14 Changing or Installing SIM Card. 15 Loading Printer Paper. 16 Power Supply . 16 USB Power Supply . 17 Cable Connections . 18 Direct USB Connection. 18 Powered USB Connection . 19 Cable Connections Using the Full-Function Base . 19 Smart Card Reader . 20 Magnetic Stripe Card Reader Use . 21 Contactless Transactions . 21 Optional Accessories . 22 Full-Function Base . 22 Charging Base . 22 Periodic Inspection . 22 V240M INSTALLATION GUIDE 3 CHAPTER 3 Specifications V240m Terminal . 23 Unit Power Requirements . 23 Temperature . 23 Humidity . 23 External Dimensions . 23 Weight. 23 Processor . 23 Display . 23 Magnetic Card Reader . 23 Primary Smart Card . 23 SAM Card Reader. 23 Battery Pack . 24 Security. 24 V240m Bases . 24 Unit Power Requirements . 24 Temperature . 24 Humidity . 24 Security. 24 CHAPTER 4 Troubleshooting Guidelines Display Panel Does Not Work . 25 Keypad Does Not Respond . 25 Transactions Fail To Process . 25 CHAPTER 5 Service and Support Maintenance and Cleaning. 27 Service Returns . 27 Accessories and Documentation . 28 Cables. 28 Power Supply . 29 Accessories. 29 Documentation . 29 APPENDIX A Caution and Warning Messages . 31 4 V240M INSTALLATION GUIDE PREFACE This guide is the primary source of information for setting up and installing V240m device. Audience This guide provides simple descriptions of the V240m features and the basic information for installing and configuring the V240m. Organization This guide is organized as follows:
O N N T I A L E Chapter 1, Overview. Provides an overview of a V240m device. Chapter 2, Setup. Explains how to set up and install the V240m and establish connections with other devices. Chapter 3, Specifications. Discusses the power requirements and dimensions of V240m. Chapter 4, Troubleshooting Guidelines. Provides troubleshooting tips. Chapter 5, Service and Support. Provides information on contacting your Verifone service provider, ordering accessories or documentation from Verifone, and maintaining the V240m unit. Appendix A, Caution and Warning Messages. Shows the UL/cUL certification-
compliant translations of all Warning and Caution messages in this installation guide. R I F F I D E E N To learn more about the V240m device, please refer to the following documents and their associated Verifone Part Numbers (VPN):
V240m Certifications and Regulations V240m Quick Installation Guide V240m Reference Guide VPN DOC474-001-EN VPN DOC474-002-EN VPN DOC474-004-EN V O C Related Documentation Guide Conventions Please refer to the following document conventions for quickly identifying special formatting. Table 1 describes these conventions and provides examples of their use. Table 1 Convention Document Conventions Example See Guide Conventions. Blue Italics Meaning Text in blue indicates terms that are cross-references. Italic typeface indicates book titles or emphasis. You must not use this unit underwater. V240M INSTALLATION GUIDE 5 PREFACE Guide Conventions Table 1 Convention NOTE Document Conventions Meaning The pencil icon is used to highlight important information. Example RS-232-type devices do not work on the communication port. CAUTION The caution symbol indicates hardware or software failure, or loss of data. The unit is not waterproof or dustproof, and is intended for indoor use only. Acronym Definitions Please refer to Table 2 for the acronyms used in this manual. WARNING R I F F I D Table 2 Acronym 3DES AC ANSI cUL DC DUKPT E N V O C ECR EMV ISO MRA MSAM LAN LCD LED PED PIN POS RS-232 SAM UL USB VPN 6 V240M INSTALLATION GUIDE Due to risk of shock do not use the unit near water. The lightning symbol is used as a warning when bodily injury might occur. T I A L E Acronym Definitions N N O E Definitions Triple Data Encryption Algorithm Alternating Current American National Standards Institute Underwriters' Laboratories of Canada Direct Current Derived Unique Key Per Transaction Method as defined in the VISAs POS Equipment Requirement: PIN processing and Data Authentication, International Version 1.0, August 1988 Electronic Cash Register Europay, MasterCard, and Visa International Organization for Standardization Merchandise Return Authorization Multiple Secure Access Module Local Area Network Liquid Crystal Display Light-Emitting Diode PIN Entry Device Personal Identification Number Point-of-Sale Recommend Standard number 232 Secure Access Module Underwriters Laboratories Universal Serial Bus Verifone Part Number Overview This chapter presents the basics on the V240m terminal and base. CHAPTER 1 V240m Terminal The V240m is a consumer-facing handheld device. The products design is equally appealing as a handheld PINpad and robust enough to look and function appropriately in a fixed mount setting. The V240m can utilize over-the-air connectivity, facilitating mobile telephony technology for sending and receiving data, using existing operator-provided 2G or 3G infrastructure:
V240m - provides second-generation (2G) Global System for Mobile T I A L E Communications (GSM) connectivity. O V240m Plus - provides third-generation (3G) High Speed Packet Access N N This guide provides an introduction and basic setup procedures for both 2G and 3G terminals, and will indicate where instructions vary for different models. R I F F I D E
(HSPA) connectivity. E N V O C Figure 1 V240m Front View Front Functions The V240m includes the following features:
Capacitive touch LCD display and CTLS tap area Smart card reader Magnetic card reader Secure keypad supporting 3x5 matrix containing 0-9, *, #, Cancel, Backspace/
Integrated thermal printer Clear, and Enter keys. Dual-function Backspace/Clear key. Customer-entry for Cancel and Enter keys. V240M INSTALLATION GUIDE 7 OVERVIEW V240m Bases Back Functions After removing the rear cover and battery, the underside of the V240m device shows the following:
V240m Bases The V240m Base provides a stable mounted platform for the V240m terminal. The R I F F I D V240m Underside Compartment View Figure 2 A Micro SD slot Dual MSAM slots to support stored-value card programs or other merchant T I A L E N N O E card requirements Dual SIM Card compartments Base comes in two versions:
V240m Charging Base V240m Full-Function Base The Charging Base supports charging only with no communication functionality. The FF Base supports several connectivity options and provides serial connection for peripherals (like ECR, check reader, barcode reader, etc.). The USB host port is for maintenance purposes and supports a USB flash drive. E N V O C V240m Charging Base The Charging Base accomodates and supplies power to the V240m and V240m Plus portable terminals. Figure 3 V240m Charging Base, Front and Rear 8 V240M INSTALLATION GUIDE V240m Full-
Function Base The FF Base supports any failover communication via dial up and Ethernet connections for V240m and V240m Plus units. The failover will be supported in all network interfaces available in a terminal. OVERVIEW Features and Benefits V O C Features and Benefits Exceptional Ease of Use and Ergonomics T I A L E O N N E E V240m FF Base, Front and Rear R I F F I D Figure 4 The FF Base supports a minimum of seven simultaneous terminal connections via Bluetooth (BT) as well as the following:
Powered RS-232 USB host USB device 10/100M Ethernet 56K modem N The V240m terminal and V240m Bases provide the following functionality:
Touch screen enables easy menu control and signature capture. Integrated thermal printer for fast transaction processing. Large, hard-rubber keys provide improved tactile feedback. 3.5 capacitive touch screen display. 2G capability (for V240m only). 3G functionality (for V240m Plus only). Battery-powered for mobility and portable operation. WiFi- and Bluetooth-capable. Using the Full-Function Base, connects with most POS payment terminals, Intuitive keypad interface simplify training and reduce support requests. PCs, and ECRs. Supports payment transactions in a variety of payment environments. V240M INSTALLATION GUIDE 9 OVERVIEW Features and Benefits Rugged and reliable design absorbs hard knocks found at point-of-sale counters. Sleek and stylish shape occupies minimal counter space. Bold, ergonomic design fits comfortably in the palm of a hand. Optional Charging or Full-Function Bases expand functionality while providing a stable, battery-charging platform. Critical Security Protection Offers a choice of Master/Session or DUKPT key-management methods to protect PIN-based transactions. Offers secure, reliable PIN input for expanding range of PIN-based PCI 5.x-compliant for secure solutions, meeting the PED standard. Meets ISO and ANSI standards for PIN encryption, key management, and Key injection simplified and secured with Verifones SecureKit key loading T I A L E N N O E transactions. MAC. software. R I F F I D E N V O C 10 V240M INSTALLATION GUIDE Setup CHAPTER 2 This chapter describes the setup procedure for the V240m and charging base, in the following sections:
Selecting Location PIN Protection Measures Unpacking Shipping Carton MSAM/uSD Cards Power Supply Cable Connections Smart Card Reader Magnetic Stripe Card Reader Use Contactless Transactions Optional Accessories T I A L E R I F F I D N N E E O Use the following guidelines to select the best location for the V240m device. To Select a Location Choose a location convenient for both merchant and client:
A flat support surface such as a countertop or a table, Near a power outlet and the terminal or computer that connects to the V240m. Far from heavy metal objects, V O C Selecting Location N WARNING For safety, do not string cables or cords across a walkway. Environmental Factors Do not use the unit where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the unit away from direct sunlight and anything that radiates heat, such as a stove or a motor. V240M INSTALLATION GUIDE 11 SETUP PIN Protection Measures Do not use the V240m outdoors. CAUTION The V240m is not waterproof or dustproof and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty. Avoid using this product during electrical storms. Do not use the V240m unit near water or in moist conditions. Disconnect the device from its POS terminal before cleaning. Due to risk of electrical shock or terminal damage, do not use the terminal near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high frequency or magnetic security devices, or electric motors). T I A L E Avoid having metallic objects in proximity of the contactless antenna. If you need to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic mounting plate. N N E O R I F F I D Using an enclosed metal frame or mount may negatively affect contactless performance. The V240m and V240m Plus are handover devices. Always exercise extreme caution when conducting transactions, especially during PIN entry:
Hand the terminal directly to the cardholder for PIN entry. Encourage the cardholder to hold the terminal close to avoid others from seeing the information being entered. Verifone also recommends instructing the cardholder regarding safe PIN-entry. This can be done with a combination of:
Signage on the PED Prompts on the display, possibly with a click-through screen A logo for safe PIN-entry process. Literature at the point of sale Electrical Considerations WARNING Contactless Considerations E N V O CAUTION PIN Protection Measures C 12 V240M INSTALLATION GUIDE SETUP Unpacking Shipping Carton Unpacking Shipping Carton Carefully inspect the shipping carton and its contents for possible tampering or damage. 1 Remove the V240m unit from the shipping carton. The standard package contains the PIN pad, power pack, battery, and printer paper roll. Refer Accessories and Documentation to for more information about V240m related accessories. CAUTION This device is a secure product and any tampering can cause it to cease to function or operate in an unsecured manner. T I A L E 2 Remove any protective plastic wrap and place the unit on a table or N N O E 3 Remove the clear protective film from the display. 4 Replace all the packing materials, close the lid, and save the carton for repacking or moving the V240m unit or base in the future. Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident label. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. countertop. R I F F I D E N MSAM/uSD Cards You may need to install or replace the multiple security access module (MSAM), Micro Secure Digital (SD) and Subscriber Identity Module (SIM) cards. V O WARNING C CAUTION Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Opening Card Compartment Use the following steps to get access to the MSAM, SD and SIM card compartment:
1 Place the terminal face down on a soft and clean surface to protect the display from scratches. 2 Push down the locking tab and swing out the compartment cover. V240M INSTALLATION GUIDE 13 SETUP MSAM/uSD Cards 3 Disconnect the battery and place in a secure location. Figure 5 4 The MSAM, SD and SIM cardholders are now accessible. Accessing Cardholders Changing or Installing MSAMs To change or install MSAM cards:
1 Use steps 1 to 3 of Opening Card Compartment to get to the MSAM T I A L E N N O E 2 Remove the old card, if any, and install the MSAM card by carefully sliding it into the slot (with the gold contacts facing downward) until fully inserted. cardholder. R I F F I D E N Figure 6 Inserting MSAM Card Insert the card with the cards gold contacts facing away from you, toward the unit. 3 If you are finished replacing or inserting cards, reconnect the battery and replace the rear cover. To change or install Micro SD cards:
1 Use steps 1 to 3 of Opening Card Compartment to get to the Micro SD cardholder. V O C NOTE Changing or Installing Micro SD Card 14 V240M INSTALLATION GUIDE 2 Remove the old card, if any, and insert the Micro SD card by carefully sliding it into the slot (with the gold contacts facing downward) until fully inserted. SETUP MSAM/uSD Cards T I A L E N N O E Figure 7 Inserting Micro SD Card R I F F I D NOTE C E N V O Changing or Installing SIM Card Insert the card with the cards gold contacts facing away from you, toward the unit. 3 If you are finished replacing or inserting cards, reconnect the battery and replace the rear cover. To change or install SIM cards:
1 Use steps 1 to 3 of Opening Card Compartment to get to the SIM cardholder. 2 Remove the old card, if any, and insert the SIM card by carefully sliding it into the slot (with the gold contacts facing downward) until fully inserted. Figure 8 Inserting SIM Card NOTE Insert the card with the cards gold contacts facing away from you, toward the unit. 3 If you are finished replacing or inserting cards, reconnect the battery and replace the rear cover. V240M INSTALLATION GUIDE 15 SETUP Loading Printer Paper Loading Printer Paper Use the following steps to load a roll of 57mm x 40mm thermal printer paper into the compartment. 1 Unlock the paper compartment by pulling up the latch and swinging the door downwards. Figure 9 2 Load the paper roll as shown in Figure 10, with the edge of the paper on the Opening Printer Paper Door T I A L E N N O E top of the roll. R I F F I D E N V O C Figure 10 3 Pull a length of paper up over the serrated cutter and close the compartment Procedure for Loading Paper Roll door. CAUTION Before processing transactions in battery mode, make sure you have more than 10% battery life. Do not risk losing transaction data or printing capabilities, connect the terminal to the power pack if battery level is below 10%. Power Supply Not all configurations and device contexts require the use of a power supply Verifone ships power supply with the terminal as required. Contact your Verifone representative If you have changed the context in which the terminal is used or have questions about which power supply should be used. CAUTION Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with VPN PWR265-013-01-A (see Service and Support for detailed power supply specifications). 16 V240M INSTALLATION GUIDE Disconnect the power pack cord from the power outlet before connecting a power supply. Connect and route all cables between the terminal, ECR, and PC before plugging the power pack cord into a wall outlet or surge protector. SETUP Power Supply Figure 11 Connecting the Power Pack Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost. T I A L E N N O E Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges. When the terminal has power and an application is loaded, the application starts after the initial Verifone copyright screen and displays a unique copyright screen. If no application is loaded, DOWNLOAD NEEDED appears on the display after the initial Verifone copyright screen. R I F F I D E N WARNING V O NOTE C USB Power Supply The V240m can be powered with 5 V supply from USB port (5 V at 1 A) with the following power-saving conditions controlled by the OS:
Micro-processor operating frequency is set to 300 MHz in CTLS mode. Switch off multi-media playback function when CTLS payment mode is activated. Reduce audio output volume. LCD backlight intensity is reduced to 30% (not suitable for high-glare, outdoor usage). Keypad backlight is disabled. BT and Wi-Fi functions are unavailable. Maximum audio output volume is reduced. Ethernet functionality is unavailable. V240M INSTALLATION GUIDE 17 SETUP Cable Connections NOTE Multi-media function (video playback or audio function) has to be switched off by user or customer app when CTLS payment mode is activated. Other modes of payment like smart card and MSR payment can be supported. CTLS payment mode is defined as the state of the device where RF transmission is broadcasting to allow for a CTLS payment. This is activated either during the scanning of items or at the completion of scanning items during the checkout process, depending on how the application sets it up. As soon as checkout is complete, the device exits CTLS payment mode and remains off until activated for the next checkout. Cable Connections The V240m has several cabling scenarios, depending on what it connects to:
1 Direct USB Connection. 2 Powered USB Connection. 3 Cable Connections Using the Full-Function Base T I A L E WARNING Turn off or unplug the terminal when connecting or disconnecting the device to avoid device memory corruption and data loss. Refer to the controlling device instructions for any terminal-specific warnings. N N O E Direct USB Connection Similarly, a USB cable (VPN CBL282-038-XX-A) is required in standard USB environments. For this cable option, the host end has a molded housing which exposes the standard USB plug. R I F F I D E N V O C Figure 12 Connecting to USB-Based Host 18 V240M INSTALLATION GUIDE Powered USB Connection A PoweredUSB cable allows for devices to obtain power through their USB host instead of requiring an independent power supply or external AC adapter. Connect the cable (VPN CBL282-033-01-A) to the V240m and plug the male USB connector into the corresponding USB port of the connecting device. SETUP Cable Connections R I F F I D E N NOTE WARNING V O C Cable Connections Using the Full-
Function Base T I A L E N N O E Figure 13 Connecting to USB-Based Host via Powered USB There are two variants of PoweredUSB, one with 12 V DC output and another with 24 V DC. The V240m only supports 12 V DC option. Incorrect power sequence may degrade the SoC Host port. To connect the terminal to other devices via Ethernet, RS-232, and USB, use the V240m Full-Function (FF) Base. The FF Base provides a standard RJ-45 LAN socket, RS-232 port, a mini-USB port. The V240m terminal must be docked on the base to utilize cable connectivity Figure 14 Full-Function Base, Front and Rear View V240M INSTALLATION GUIDE 19 SETUP Smart Card Reader Smart Card Reader The Full-Function Base features the following:
Cable Ethernet port RS232 port Configuration RJ-45 socket (for connecting PINPad to LAN infrastructure) RS232 socket (for connecting PINPad to LAN infrastructure), MOD-8 socket, Mini USB & DC-in jack Mini USB and type A USB USB ports The smart card transaction procedure can vary depending on the application. Verify the proper procedure with your application provider before performing a smart card transaction. T I A L E N N O E Using the Smart Card Reader R I F F I D Figure 15 E N V O C Conducting a Smart Card Transaction To conduct a smart card transaction:
1 Position the smart card with the gold contacts facing upward. 2 Insert the card into the smart card reader slot in a smooth, continuous motion until it seats firmly. 3 Remove the card when the display indicates the transaction is completed. CAUTION Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. 20 V240M INSTALLATION GUIDE Magnetic Stripe Card Reader Use The V240m has a magnetic card reader that uses a triple track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and operating environments. SETUP Magnetic Stripe Card Reader Use Figure 16 Using the Magnetic Stripe Card Reader Conducting a Credit/
Debit Card Transaction To conduct a credit or debit card transaction:
1 Position a magnetic card with the stripe facing the keypad. 2 Swipe it through the magnetic card reader. T I A L E N N O E R I F F I D E N V O C Contactless Transactions The V240m supports contactless transactions through an integrated contactless module. The terminal only becomes active for contactless smart card transactions when initialized by an application. Figure 17 Contactless Transaction Performing Contactless Transactions To perform a contactless smart card transaction:
1 Gently tap the card onto or hold the card (within 4 cm) against the surface of the display where the contactless logo appears. 2 An activated LED visual on the display accompanied by a short beeping sound indicates a successful transaction. See Contactless Considerations for more information. V240M INSTALLATION GUIDE 21 SETUP Optional Accessories Optional Accessories These accessories can be used to further enhance the devices functionality. See Accessories and Documentation for additional information. Full-Function Base The Full-Function Base (VPN M474-S02-08) provides Bluetooth (BT) v4.2 as well as All BT v4.1 features. It also supplies power, Dial up, Ethernet, USB Host and USB Device, plus powered RS232 connection. Figure 18 V240m Full-Feature Base Connections Charging Base The Charging Base (VPN M474-S02-00) provides a stable dock plus power charging for the V240m terminal. R I F F I D E N V O C T I A L E N N O E Periodic Inspection NOTE Figure 19 V240m Charging Base Power Connection Foreign objects inserted into the smart card or mag stripe slot. Periodically inspect the terminal for possible tampering. Signs of tampering may include:
Wires protruding from the device. Signs of damage to the tamper-evident label. Warning message on the device display. If any device is found in tamper state, please remove it immediately from service. Keep it available for potential forensic investigation, and notify your company security officer and your local Verifone representative or service provider. For more information on contacting Verifone, refer to Service and Support. 22 V240M INSTALLATION GUIDE CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the V240m terminal and bases. V240m Terminal Refer to the following specifications for the V240m terminal:
T I A L E 5 V DC, 1 A N N V240m devices have the following power requirements:
Operating temperature:
Storage temperature:
0 to 50 C (32 to 122 F)
-20 to 60 C (-4 to 140 F) Relative humidity:
5% to 90% (RH non-condensing) Unit Power Requirements Temperature V O Humidity External Dimensions C E N Operating Power:
O E R I F F I D Length:
Width:
Depth:
162.9 mm (6.4 in) 75.3 mm (2.9 in) 53.4 mm (2.1 in) Weight Unit weight:
274 g (9.66 oz) Processor Display Magnetic Card Reader Primary Smart Card ARM Cortex A9 32-bit processor 3.5 portrait mode transmissive TFT 320 (RGB) x 480 (HVGA) Triple track (tracks 1, 2, 3), high coercivity, bi-directional ISO 7816-3, 1.8 V, 3 V, 5 V Synchronous and Asynchronous cards EMV Approved SAM Card Reader Two Security Access Modules (SAMs) V240M INSTALLATION GUIDE 23 Rating: 9.1 Wh (3.7 V DC, 2450 mAH) Meets IEEE1725 requirements 3DES encryption, Master/Session and DUKPT key management VeriShield file authentication PCI PED 5.x approved Charging Base Provides terminal charging on a mounted stand Full-Feature Base Aside from charging, the FF Base provides:
T I A L E N N O E R I F F I D 2G 3G WiFi Bluetooth Powered RS-232 USB host USB device 10/100M Ethernet 56K modem LE Secure feature of BT v4.2 + All BT v4.1 feature Operating Power:
5 V DC, 2.2 A Operating temperature:
Storage temperature:
-5 to 50 C (23 to 122 F)
-20 to 60 C (-4 to 140 F) Relative humidity:
5% to 95% (RH non-condensing) PCI 5.x Compliant. SPECIFICATIONS V240m Bases Battery Pack Security V240m Bases E N V O C Unit Power Requirements Temperature Humidity Security 24 V240M INSTALLATION GUIDE Troubleshooting Guidelines CHAPTER 4 This chapter lists typical malfunctions that may occur while operating a V240m device and the appropriate corrective action. If the problem persists even after performing the outlined guidelines, or if the problem is not described, contact your local Verifone representative for assistance. T I A L E N N O E R I F F I D The V240m device uses a tamper-evident case and contains no user-serviceable parts. Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local Verifone service provider. Service conducted by parties other than authorized Verifone representatives may void any warranty. E N V O Use the following steps to check the display panel:
1 Check all the cable connections. 2 Check the controlling device's AC outlet to be sure the outlet is supplying sufficient power. Substitute the controlling device's power pack with another power pack. 3 The controlling device's application program might not be loaded correctly. Download the application program and try again. 4 If the problem persists, contact your local Verifone representative. NOTE C Display Panel Does Not Work Keypad Does Not Respond Use the following steps to check the keypad:
1 Check the display panel. If there are no characters, or the wrong characters are displayed, refer to Display Panel Does Not Work. 2 If the problem persists, contact your local Verifone representative. Transactions Fail To Process There are several possible reasons why the unit may not be processing transactions. Use the following steps to troubleshoot failures. Check Magnetic Card Reader Perform a test transaction using one or more different magnetic stripe cards to ensure the problem is not a defective card. Ensure that you are swiping cards properly (see Magnetic Stripe Card Reader Use). Process a transaction manually using the keypad instead of the card reader. If the manual transaction works, the problem may be a defective card reader. V240M INSTALLATION GUIDE 25 TROUBLESHOOTING GUIDELINES Transactions Fail To Process If the problem persists, contact your local Verifone representative. Check Smart Card Reader Perform a test transaction using several different smart cards to ensure the problem is not a defective card. Ensure that the card is inserted correctly (see Magnetic Stripe Card Reader Use). Ensure the MSAM cards are properly inserted in the slots and are properly secured (see MSAM/uSD Cards). If the problem persists, contact your local Verifone representative. N N O E R I F F I D T I A L E E N V O C 26 V240M INSTALLATION GUIDE Service and Support CHAPTER 5 Maintenance and Cleaning CAUTION The V240m device has no user-serviceable parts. Unless otherwise instructed, do not, under any circumstances, attempt any service, adjustments, or repairs on the unit. Disconnect the device before cleaning. To clean the unit, periodically use a clean cloth, slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. For best results, use a Verifone Cleaning Kit (refer to Accessories and Documentation). Never use thinner, trichloroethylene, or ketone-based solvents they can deteriorate plastic or rubber parts. Because the V240m can be damaged by liquid, do not spray cleaners or other solutions directly onto the keypad or display. Always apply the cleaner to a cloth before cleaning the device. E T I A L E O N N R I F F I D service department, contact one of the following hotlines for product service and repair information:
USA Verifone Service and Support Group, 1-800-834-9133, Monday - Friday, 8 A.M. - 7 P.M., EST International Contact your Verifone representative Before returning V240m unit to Verifone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more V240m for repair or replacement (U.S. customers only). E N V O C Service Returns For V240m equipment failures that cannot be resolved by your help desk or NOTE International customers, please contact your local Verifone representative for assistance with your service, return, or replacement. 1 Gather the following information from the printed labels on the bottom of each V240m device to be returned:
Product ID, including the model and part number. For example, M180-08x-xx-xxx-x Serial number (S/N xxx-xxx-xxx) 2 Within the United States, call Verifone toll-free at 1-800-834-9133. V240M INSTALLATION GUIDE 27 SERVICE AND SUPPORT Accessories and Documentation 3 Select the MRA option from the automated message. The MRA department is open MondayFriday, 8 A.M.7 P.M., EST. 4 Give the MRA representative the information gathered in Step 1. If the list of serial numbers is long, you can fax the list, along with the information gathered in Step 1, to the MRA department at 1-727-953-4172
(U.S.) Please address the fax clearly to the attention of the Verifone MRA Dept. Include a telephone number where you can be reached, as well as your fax number. You will be issued MRA number(s) and the fax will be returned to you. One MRA number must be issued for each V240m unit you return to Verifone, even if you are returning several of the same model. T I A L E N N O E 5 Describe the problem(s). 6 Provide the shipping address where the repaired or replacement unit must be 7 Keep a record of the following items:
Assigned MRA number(s). The serial number assigned to the V240m device (located at the bottom of the unit. Shipping documentation, such as air bill numbers, used to trace the shipment. R I F F I D returned. NOTE V O C E N Accessories and Documentation Model(s) returned (model numbers are located on the bottom of the unit). Verifone produces accessories and documentation for the V240m. When ordering, please refer to the part number in the left column. Verifone Online Store at www.store.verifone.com USA Verifone Customer Development Center, 1-800-Verifone (837-4366) Monday - Friday, 7 A.M. - 5 P.M., MST International Contact your Verifone representative Cables Contact your local Verifone distributor to determine which cable fits your needs. CBL280-025-02-A CBL282-045-XX-A CBL282-038-XX-A CBL282-033-01-A USB Cable 4.1 m USB cable (as Device). Powered from +9 V/1 A DC adaptor USB cable (as Device). Powered from +5 V USB Host. Powered USB cable (as Device). Powered from +12 V PUSB Host 28 V240M INSTALLATION GUIDE SERVICE AND SUPPORT Accessories and Documentation CBL282-031-XX-A CBL282-036-XX-A CBL282-006-01-B RS-232 cable (DB9). Powered from +12 V DC adaptor. RS-232 cable (RJ45). Powered from Countertop (+12 V). Cable, VX 820 Ethernet/RS232, Dongle 1.0 m PWR265-013-01-A DC power pack 02746-01 Verifone Cleaning Kit Power Supply Accessories Documentation DOC474-001-EN DOC474-002-EN DOC474-004-EN V240m Certifications and Regulations V240m Quick Installation Guide V240m Reference Guide T I A L E N N O E R I F F I D E N V O C V240M INSTALLATION GUIDE 29 SERVICE AND SUPPORT Accessories and Documentation R I F F I D E N V O C T I A L E N N O E 30 V240M INSTALLATION GUIDE Caution and Warning Messages Products with UL/cUL certification should include French translations of Caution and Warning notices. The following table lists all notices found in the document, their location, and the equivalent French translations. APPENDIX A Table 3 Notice Warning Caution and Warning Messages Chapter Page English Text Setup For safety, do not string cables or cords across a walkway. page 11 page 12 E N page 12, page 12 Caution Setup V O Caution Setup Warning Setup C Caution Setup page 13 T I A L E French Text Par mesure de scurit, ne pas les cbles de chane ou de cordons travers une passerelle. Cet appareil n'est pas tanche ou la poussire, et est destin une utilisation en intrieur. Tout dommage l'unit de l'exposition la pluie ou la poussire peut annuler la garantie. L'utilisation d'un cadre mtallique ferm ou de montage peut affecter ngativement contact performance. Du fait d'un risque d'lectrocution ou d'une dtrioration du terminal, ne pas utiliser cet quipement prs d'une source d'eau, par exemple prs d'une baignoire, d'un lavabo, d'un vier de cuisine ou d'un bac de lavage, dans un sous-sol humide ou proximit d'une piscine. De mme, viter dutiliser ce produit lors des orages provoquant des coupures lectriques.viter de placer le terminal proximit dappareils lectriques ou autres units pouvant entraner des fluctuations de tension importantes ou des interfrences lectriques, tels que les climatiseurs, enseignes au non, dispositifs de scurit haute frquence ou quipements lectriques. N N O E R I F F I D This unit is not waterproof or dustproof, and is intended for indoor use only. Any damage to the unit from exposure to rain or dust can void any warranty. Using an enclosed metal frame or mount may negatively affect contactless performance. Due to risk of electrical shock or terminal damage, do not use the terminal near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Also, avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, highfrequency or magnetic security devices, or electric motors). This device is a secure product and any tampering can cause it to cease to function or operate in an unsecured manner. Cet appareil est un produit sr et toute manipulation peut l'amener cesser de fonctionner ou fonctionner de manire non scurise. V240M INSTALLATION GUIDE 31 Caution and Warning Messages Caution and Warning Messages (continued) Chapter Page English Text Table 3 Notice Warning Setup page 13 Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident label. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a power pack with VPN PWR265-013-01-A. Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting power during a transaction can cause transaction data files not yet stored in memory to be lost. R I F F I D N N E O page 16 page 17 E N page 18 page 20 Turn off or unplug the terminal when connecting or disconnecting the device to avoid device memory corruption and data loss. Refer to the controlling device instructions for any terminal-
specific warnings. Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. French Text Ne pas utiliser un appareil qui a t altr ou endommag. Cet appareil est quip d'tiquette d'inviolabilit. Si une tiquette ou d'un composant semble tre endommag, en aviser immdiatement la compagnie maritime et votre reprsentant Verifone ou prestataire de services. T I A L E Respecter les prcautions standard dans la manipulation d'appareils sensibles aux dcharges lectrostatiques. Les dcharges lectrostatiques peuvent endommager le matriel. Verifone recommande d'utiliser un bracelet anti-statique la terre. L'utilisation d'une alimentation incorrecte peut endommager l'appareil ou ne pas fonctionner correctement. Utilisez uniquement un bloc d'alimentation avec VPN PWR265-013-01-A. Ne branchez pas le bloc d'alimentation dans une prise extrieure ou n'utilisez pas le terminal l'extrieur. La dconnexion de l'alimentation pendant une transaction peut entraner la perte des fichiers de donnes de transaction qui ne sont pas encore stocks dans la mmoire. teignez ou dbranchez le terminal pour connecter ou dconnecter le dispositif pour viter la corruption de la mmoire de l'appareil et la perte de donnes. Reportez-
vous aux instructions de l'appareil de contrle pour tous les avertissements spcifiques au terminal. Laissez la carte puce dans le lecteur de carte jusqu' ce que la transaction soit termine. Le retrait prmatur peut annuler la transaction. Caution Setup page 13 Caution Setup Setup V O Caution C Warning Setup Caution Setup 32 V240M INSTALLATION GUIDE Caution and Warning Messages Caution and Warning Messages (continued) Chapter Page English Text Table 3 Notice Warning Caution Setup Service and Support page 19 page 27 Incorrect power sequence may degrade the SoC Host port. Never use thinner, trichloroethylene, or ketone-
based solvents they can deteriorate plastic or rubber parts. Because this device can be damaged by liquid, do not spray cleaners or other solutions directly onto the keypad or display. Always apply the cleaner to a cloth before cleaning the device. French Text Une squence de puissance incorrecte peut dgrader le port SoC Host. N'utilisez jamais de diluant, le trichlorthylne ou des solvants ctoniques - ils peuvent dtriorer les pices en plastique ou en caoutchouc. Parce que cet appareil peut tre endommag par un liquide, ne pas vaporiser de nettoyage ou d'autres solutions directement sur le clavier ou l'cran. Toujours appliquer le nettoyant sur un chiffon avant de nettoyer l'appareil. T I A L E N N O E R I F F I D E N V O C V240M INSTALLATION GUIDE 33 Verifone, Inc. 1-800-Verifone www.verifone.com R I F F I D E N V O C T I A L E N N O E V240m Installation Guide Verifone Part Number DOC474-003-EN-A, Revision A.2
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2018-02-06 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
| 2 | 2412 ~ 2462 | DTS - Digital Transmission System | ||
| 3 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 2 3 | Effective |
2018-02-06
|
||||
| 1 2 3 | Applicant's complete, legal business name |
VeriFone Inc
|
||||
| 1 2 3 | FCC Registration Number (FRN) |
0022825988
|
||||
| 1 2 3 | Physical Address |
1400 West Stanford Ranch Road Suite 200
|
||||
| 1 2 3 |
Rocklin, California 95765
|
|||||
| 1 2 3 |
United States
|
|||||
| app s | TCB Information | |||||
| 1 2 3 | TCB Application Email Address |
L******@ul.com
|
||||
| 1 2 3 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
| 1 2 3 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
| app s | FCC ID | |||||
| 1 2 3 | Grantee Code |
B32
|
||||
| 1 2 3 | Equipment Product Code |
V240MBW
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 2 3 | Name |
D**** P****
|
||||
| 1 2 3 | Title |
Director, Engineering
|
||||
| 1 2 3 | Telephone Number |
916-6********
|
||||
| 1 2 3 | Fax Number |
916-6********
|
||||
| 1 2 3 |
D******@verifone.com
|
|||||
| app s | Technical Contact | |||||
| n/a | ||||||
| app s | Non Technical Contact | |||||
| n/a | ||||||
| app s | Confidentiality (long or short term) | |||||
| 1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 2 3 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 05/01/2018 | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 2 3 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
| 1 2 3 | DTS - Digital Transmission System | |||||
| 1 2 3 | DXX - Part 15 Low Power Communication Device Transmitter | |||||
| 1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Mobile Point of Sale Terminal | ||||
| 1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 2 3 | Modular Equipment Type | Does not apply | ||||
| 1 2 3 | Purpose / Application is for | Original Equipment | ||||
| 1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
| 1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 2 3 | Grant Comments | Output power listed is conducted. SAR compliance for portable use conditions has been evaluated as described in this filing. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. | ||||
| 1 2 3 | Power output listed is conducted. SAR compliance for portable use conditions has been evaluated as described in this filing. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. The highest reported SAR for extremity (hand) exposure condition is 0.88 W/kg (10g, limit of 4 W/kg). | |||||
| 1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 2 3 | Firm Name |
UL Verification Services Inc. (formerly UL CCS)
|
||||
| 1 2 3 | Name |
M****** M********
|
||||
| 1 2 3 | Telephone Number |
919 5********
|
||||
| 1 2 3 | Fax Number |
000-0********
|
||||
| 1 2 3 |
m******@ul.com
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0076000 | |||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 2 | 1 | 15C | CC | 2402 | 2480 | 0.0055 | |||||||||||||||||||||||||||||||||||
| 2 | 2 | 15C | CC | 2412 | 2462 | 0.0971 | |||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 3 | 1 | 15C | CC | 13.56000000 | 13.56000000 | ||||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC