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V200 Non-Touch Installation Guide Verifone Part Number DOCxxx-xxx-EN-A, Revision A.3 V200 Non-Touch Installation Guide 2015 Verifone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied As-Is. Verifone and the Verifone logo are registered trademarks of Verifone. Other brand names or trademarks associated with Verifones products and services are trademarks of Verifone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Comments? Please e-mail all comments on this document to your local Verifone Support Team. Verifone, Inc. 1-800-Verifone www.verifone.com Verifone Part Number DOCxxx-xxx-EN-A, Revision A.3 CONTENTS PREFACE . 5 Audience. 5 Organization . 5 Related Documentation . 5 Conventions and Acronyms . 5 Document Conventions. 6 Acronym Definitions . 6 CHAPTER 1 Device Overview Features and Benefits . 9 Connectivity . 9 Performance . 9 Security. 9 Form Factor . 10 Exceptional Ease of Use. 10 Countertop Performance in a Hand-Over Design . 10 True Multi-Application Capability . 10 CHAPTER 2 Setup Selecting Unit Location. 13 Ease of Use . 13 Environmental Factors . 13 Electrical Considerations . 14 Ensuring User Privacy . 14 PIN Protection Measures . 15 Privacy Shield . 16 Unpacking the Shipping Carton . 16 Examining the Units Features . 17 Front Panel . 17 Connection Ports . 18 Establishing Communication . 20 Connecting by Telephone Line . 20 Connecting by Ethernet Cable . 20 Loading a Paper Roll in the Printer. 21 Installing or Replacing MSAM Cards . 23 Connecting Optional Devices . 24 Optional Device Connections . 24 Connecting ECRs to the V200 Non-Touch . 24 Connecting the Terminal Power Pack . 25 Privacy Shield. 27 Using the CTLS Reader . 27 Using the Smart Card Reader . 27 Using the Magnetic Card Reader . 28 Periodic Inspection . 29 V200 NON-TOUCH INSTALLATION GUIDE 3 CONTENTS CHAPTER 3 Specifications Technical Specifications . 31 Unit Power Requirements . 31 Temperature . 31 Memory . 31 Magnetic Stripe Card . 31 Smart Card Reader. 31 SAM Requirements. 31 Communication . 31 Display . 32 Thermal Printer . 32 SD Memory (Media version only) . 32 CHAPTER 4 Maintenance and Cleaning Additional Safety Information . 33 Potentially Explosive Environments . 33 CHAPTER 5 Service and Support Service Returns . 35 Accessories and Documentation . 36 Connection Cables . 37 Power Cables . 37 Cleaning Kit. 37 Documentation . 37 CHAPTER 6 Troubleshooting Guidelines CHAPTER 7 Port Pinouts APPENDIX A Caution and Warning Messages Blank Display . 39 Terminal Does Not Dial Out . 39 Printer Paper Jam. 40 Keypad Does Not Respond . 40 Peripheral Device Does Not Work . 40 Transactions Fail To Process . 40 Printer Does Not Print. 41 Terminal Display Does not Show Correct or Readable Information . 42 RS-232 Port (COM1) . 43 Ethernet Port
(LAN). 43 USB Pinout
(Host Port). 44 USB Pinout
(Client Port). 44 V200 Non-Touch Caution and Warning Messages . 45 4 V200 NON-TOUCH INSTALLATION GUIDE PREFACE This guide is the primary source of information for setting up and installing the V200 Non-Touch unit. Audience This guide describes the card readers features, and provides the basic information for its installation and configuration. Organization This guide is organized as follows:
Chapter 1, Device Overview. Provides an overview of the device. Chapter 2, Setup. Explains setup and installation of the device, selecting a location, and establishing connections with other devices. Chapter 3, Specifications. Discusses the power requirements and dimensions of the device. Chapter 4, Maintenance and Cleaning. Explains maintenance of the device. Chapter 5, Service and Support. Provides information on contacting your Verifone service provider and information on how to order accessories or documentation from Verifone. Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem with unit installation and configuration. Chapter 7, Port Pinouts. Shows the different pinout settings for ports on the V200 Non-Touch Appendix A, Caution and Warning Messages. Shows the UL/cUL certification-
compliant translations of all Warning and Caution messages in this installation guide. Related Documentation To learn more about the card reader and controller device, refer to the following set of documents and their associated Verifone Part Numbers (VPNs). V200 Non-Touch Certifications and Regulations Sheet VPN DOCxxx-xxx-EN V200 Non-Touch Quick Installation Guide V200 Non-Touch Reference Guide VPN DOCxxx-xxx-EN VPN DOCxxx-xxx-EN This section describes the conventions and acronyms used in this guide. Conventions and Acronyms V200 NON-TOUCH INSTALLATION GUIDE 5 PREFACE Conventions and Acronyms Document Conventions Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use. Table 1 Convention Blue Document Conventions Meaning Text in blue indicates terms that are cross referenced. The pencil icon is used to highlight important information. Example See Conventions and Acronyms. If exchanging cables, use a Verifone-approved cable. NOTE CAUTION The caution symbol indicates possible hardware or software failure, or loss of data. Using an incorrectly rated power supply can damage the unit or cause it to malfunction. WARNING The lightning symbol is used as a warning when bodily injury might occur. For safety, do not string cables or cords across a walkway. Acronym Definitions Various acronyms are used in place of the full definition. Table 2 presents Acronym Definitions acronyms and their definitions. Table 2 Acronym ATM COM CTLS DDA ECC EMV ETH HSM HW I/O ITP LCD LPS MB MOD 10 MSAM MSR PCI Definitions Automated teller machine Communications port Contactless Dynamic Data Authentication Elliptic Curve Cryptography Europay, MasterCard, and Visa Ethernet Hardware security module Hardware Input/Output Internal thermal printer Liquid crystal display Lines per second Mega-bytes Luhn algorithm or Luhn formula, also known as "mod 10"
Micromodule-Size Secure Access Module Magnetic-stripe card reader Payment Card Industry 6 V200 NON-TOUCH INSTALLATION GUIDE PREFACE Conventions and Acronyms Table 2 Acronym PED PIN QVGA RF RJ45 RS-232 SAM SC SCR SD SDA SDHC SIM SMA SRED TFT TQM UI USB VM WAN Acronym Definitions (continued) Definitions PIN-entry device Personal Identification Number Quarter Video Graphics Array Radio Frequency Registered Jack 45 modular connector Recommended Standard 232 Secure Access Module Smart card Smart card reader Secure Digital Static Data Authentication Secure Digital High Capacity Subscriber Identity Module SubMiniature version A connector Secure Reading and Exchange of Data Thin-film transistor Terminal Quality Management User interface Universal Serial Bus Vending Machine Wide Area Networks V200 NON-TOUCH INSTALLATION GUIDE 7 PREFACE Conventions and Acronyms 8 V200 NON-TOUCH INSTALLATION GUIDE CHAPTER 1 Device Overview This chapter provides a brief description of the V200 Non-Touch terminal. The V200 Non-Touch offers several communication options, enhanced display, increased processing power and two USB peripheral ports. The V200 Non-Touch terminal uses a robust, sleek, and highly functional design. Features and Benefits The V200 Non-Touch is an all-in-one countertop payment system that provides quick contactless (CTLS), magnetic-stripe card reader (MSR) and smart card
(SC) payment processing with a fast internal thermal printer (ITP) and clear color TFT LCD display. Connectivity 2 SAM ports (standard size) MOD 10 2-in-1 I/O port Host USB port Client USB port Ethernet Port Telco port (56K modem) NOTE The connectivity ports are easily accessible from the underside of the terminal. Performance 600 MHz, 32-bit processor (CPU) Increased memory V200 Non-Touch: 128MB RAM V200 Non-Touch Plus: 512MB RAM Both products use 256MB Flash 2.8-inch QVGA LCD (240RGB x 320 dots) Fastest encryption/decryption appliance on the market Backlit keypad with tactile and audible feedback. Security PCI 4.0 compliant Direct key injection using industry standard HSMs VeriShield Retain V200 NON-TOUCH INSTALLATION GUIDE 9 DEVICE OVERVIEW Features and Benefits VeriShield Remote Key Verifone Secure Data VeriShield Total Protect MasterCard TQM EMV L1 and L2 IPP8 functionality plus multiple DUKPT engines ISO7816-3, ISO7816-10 and EMV 4.3 standards Form Factor Exceptional Ease of Use The V200 Non-Touch is ergonomically designed to fit both the traditional countertop and hand-over models. Four-way navigation button with two selection keys for UI access. The contactless functionality offers a convenient payment option for consumers. The bold design is sleek, stylish, and lightweight for conveniently handing the terminal to the consumer for PIN entry or other input. An intuitive ATM-style interface, a large 8-line by 21-character backlit display with backlit keypad, and extra-size menu prompts, simplify training and reduce help desk calls. The multiple font-capable integrated thermal printer simplifies paper loading and reduces paper jams. Uses 57 mm wide x 40 mm diameter paper rolls, prints at 30 lines per second (LPS). The triple-track, high-coercivity card reader handles most magnetic stripe cards. Countertop Performance in a Hand-Over Design The 32-bit processing and multi-tasking capabilities ensures fast processing of payment, payment-related, and value-added applications. Exceptional display and printer graphics-handling capabilities that quickly True Multi-
Application Capability render logos, graphical fonts, and character-based languages. The V200 Non-Touch ensures uncompromising reliability from Verifone, the worldwide leader in e-payment. The V200 Non-Touch offers offers 128MB and 512MB for V200 Non-Touch Plus of random access memory, and 256MB dynamic memory allocation for operating system, which supports multiple applications on a single terminal. The primary smart card reader and the MSAMs safeguard sensitive financial data and support multiple smart card schemes. V200 Non-Touch units are certified for ISO7816-3, ISO7816-10 and EMV4.3 standards for smart card solutions. 10 V200 NON-TOUCH INSTALLATION GUIDE DEVICE OVERVIEW Features and Benefits The VeriShield security architecture meets published specifications for PCI PED and provides sophisticated file authentication to prevent execution of unauthorized software on V200 Non-Touch devices. Biometrics and Barcode reader support via MOD 10 connector. V200 NON-TOUCH INSTALLATION GUIDE 11 DEVICE OVERVIEW Features and Benefits 12 V200 NON-TOUCH INSTALLATION GUIDE CHAPTER 2 Setup This chapter describes the setup procedures for the V200 Non-Touch terminal, under the following sections:
Selecting Unit Location Unpacking the Shipping Carton Examining the Units Features Establishing Communication Connecting Optional Devices Connecting the Terminal Power Pack Privacy Shield Using the CTLS Reader Using the Smart Card Reader Using the Magnetic Card Reader Loading a Paper Roll in the Printer Installing or Replacing MSAM Cards Use the following guidelines when selecting a location for your device. Selecting Unit Location Ease of Use Select a location convenient for both merchant and cardholder. Select a flat support surface, such as a countertop or table. Select a location near a power outlet and a telephone/modem line connection. For safety, do not string the power cord in a walkway or place it across a walkway on the floor. Environmental Factors Do not use the terminal where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the terminal away from direct sunlight and anything that radiates heat, such as a stove or motor. V200 NON-TOUCH INSTALLATION GUIDE 13 SETUP Selecting Unit Location Do not use the terminal outdoors. CAUTION The terminal is not waterproof or dustproof, and is intended for indoor use only. Any damage to the unit from exposure to rain or dust may void any warranty. Electrical Considerations Avoid using this product during electrical storms. Do not place a CTLS device within 10 cm from metallic objects to avoid interference to the CTLS field. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment). Do not use the terminal near water or in moist conditions. Ensuring User Privacy Use the following guidelines to protect the users privacy when he enters his PIN:
The area of visibility should be no larger than a cone taken from the number 5 key at an angle of 45 and covering an area of 270 directly in front of the user, as shown in Figure 1. 270 45 Figure 1 Pin Entry Visibility Area 14 V200 NON-TOUCH INSTALLATION GUIDE You can secure PIN entry by installing a privacy shield (Figure 2). SETUP Selecting Unit Location 45 R PIN Protection Measures Figure 2 PIN Entry Privacy Shield Several techniques can be employed to provide for effective screening of the PIN entry keypad during the PIN entry process. These methods would typically be used in combination, though in some cases a method might be used singly. Position the unit on the check-stand in such a way as to make visual observation of the PIN entry process infeasible. Examples here include:
Visual shields designed into the check-stand. These shields may be solely for shielding purposes, or may be part of the general check-stand design. Position the PED so that it is angled in such a way that PIN spying isdifficult. Installing the PED on an adjustable stand that allows consumers to swivel the terminal sideways and/or tilt it forwards/backwards to a position that makes visual observation of the PIN entry process difficult. Positioning of in-store security cameras so that the PIN entry keypad isnot visible. V200 NON-TOUCH INSTALLATION GUIDE 15 SETUP Unpacking the Shipping Carton The following table shows the combinations of methods that must be used when installing the MX 900 Series terminal to protect the cardholder's PIN during PIN entry. Table 3 PIN Entry Protection Measures Method Countertop with Swivel Stand Countertop without stand Observation Corridors Cashier Customer Queue Customers Elsewhere No Action Needed. Customer positions PED. No Action Position unit to face away from the cashier. Use signage to block cashiers view. Position unit between customer and the next in cue. Install the optional privacy shield. On-Site Cameras Do not install within view of cameras. Do not install within view of cameras. Needed. Privacy Shield Installed. NOTE The stand swivels to allow the cardholder to position the PED to optimize their viewing angle. If the stand will be used, you must include prompts in your application directing the cardholder to position the PED strategically to restrict the view of others. Additionally, you may wish to implement the following to further increase security during PIN entry. Offer PIN security literature at the point of sale Use signage to limit the view of the PED to just that of the cardholder Privacy Shield In order to comply with PCI, perform visual inspection of the terminal every 24 hours to ensure that the privacy shield is installed. Unpacking the Shipping Carton Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The V200 Non-Touch is a secure product and any tampering may cause the device to cease to function properly. To unpack the shipping carton 1 Validate the authenticity of the sender by verifying the shipping tracking number and other information located on the product order paperwork. 2 Remove and inspect the following items:
Terminal Telephone line cord Power pack Paper roll Refer to Accessories and Documentation for more information about the devices related accessories. 3 Remove all plastic wrapping from the terminal and other components. 16 V200 NON-TOUCH INSTALLATION GUIDE SETUP Examining the Units Features 4 Remove the clear protective film from the display. 5 Save the shipping carton and packing material for future repacking or moving of the device. WARNING Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident labels. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. Examining the Units Features Before you continue the installation process, review the features of the device
(see Figure 3). SELECTION KEYS NAVIGATION BUTTON KEYPAD LCD SCREEN / CTLS TAPPING AREA PRINTER MAGNETIC CARD READER SMART CARD READER FUNCTION KEYS Figure 3 V200 Non-Touch Front View Front Panel The front panel includes the following features:
A terminal display, backlit LCD screen. The screen also acts as the CTLS tapping area for contactless transactions. Four sets of keys:
A backlit 12-key, telephone-style keypad. Three color-coded function keys below the keypad (icons at right; from left to right: CANCEL, BACKSPACE/CLEAR, ENTER). A four-way navigation button centered at the top of the keypad, below the LCD screen. V200 NON-TOUCH INSTALLATION GUIDE 17 SETUP Examining the Units Features Two selection keys on the left and right side of the navigation button. A magnetic card reader, built into the right side. The icon shows the proper swipe direction, with the stripe down and facing inward, toward the keypad. A smart card reader, built into the front of the terminal. The icon indicates proper card position and insertion direction. The internal thermal printer opens toward the rear of the unit. Connection Ports Turn the unit upside down and remove the rear cover to view the connection ports. Notice that the ports are recessed. Different ports provide connections to a communications line, optional peripheral devices, and the power supply. Figure 4 shows how to open the rear cover of the V200 Non-Touch device. 1 2 3 A B Figure 4 Figure 5 shows the power and connection ports for the V200 Non-Touch. Opening the Rear Cover Figure 5 Power and Connection Ports WARNING Do not connect the terminal to the power supply until all the peripherals are attached. 18 V200 NON-TOUCH INSTALLATION GUIDE To use the connection ports SETUP Examining the Units Features The connection ports offer multiple connectivity for the V200 Non-Touch terminal. Please refer to the following list of peripheral devices for the connectivity options. Host USB Port PIN Pads Barcode readers Biometric readers USB flash disk USB keyboards Ethernet Port Ethernet cable to router, hub or switch Client USB Port PCs ECR/Cash registers Telco Port MOD 10 2-in-1 I/O port PIN Pads Computers ECRs Check readers CTLS readers Biometric readers Barcode readers Keyboards Telephone line with 56K modem NOTE The MOD 10 2-in-1 I/O port supplies 11.6 V / 365 mA to power accessories (PIN pads and powered RS-232 devices). It is SW configurable to USB 2.0 High speed Host and supplies 5 V, 500 mA to external USB devices. For information on how to attach peripheral devices, see Connecting Optional Devices. V200 NON-TOUCH INSTALLATION GUIDE 19 SETUP Establishing Communication Establishing Communication You can connect the V200 Non-Touch using the following options: By telephone line and by ethernet cable. Connecting by Telephone Line Connect the telephone cord to the communication port on the terminal, then route it directly to a telephone wall jack (see Figure 6). This is a direct connection and the line is dedicated to the terminal. Figure 6 Direct Telephone Connection WARNING To reduce the risk of fire, use only No. 26AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. Connecting by Ethernet Cable Connect the ethernet cable to the ETH port on the terminal, then route it directly to a network jack (see Figure 7). This is a direct connection to your network. Figure 7 Ethernet Connection 20 V200 NON-TOUCH INSTALLATION GUIDE SETUP Loading a Paper Roll in the Printer Loading a Paper Roll in the Printer Before you can process transactions that require a receipt or record, you must install paper in the printer. The V200 Non-Touch uses a roll of 57 mm wide x 40 mm, single-ply, thermal sensitive paper. A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. After this line appears, there is enough paper remaining on the roll to conclude at least one more transaction. CAUTION Poor-quality paper can jam the printer and create excessive paper dust. To order high-quality Verifone paper, refer to Accessories and Documentation. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges. To install a paper roll 1 Hook your finger under the latch and lift up to swing the paper roll cover open see Figure 8).
Opening the Printer Cover Figure 8 2 Remove any partial roll of paper in the printer tray by lifting it up. 3 Loosen the glued leading edge of the new paper roll or remove the protective strip. Unwind the paper roll past any glue residue. 4 Hold the roll so the paper feeds from the bottom of the roll. V200 NON-TOUCH INSTALLATION GUIDE 21 SETUP Loading a Paper Roll in the Printer 5 Drop the paper roll into the printer tray.
Loading Paper Roll Figure 9 6 Pull paper up past the glue residue. 7 Close the paper roll cover by gently pressing directly on the cover until it clicks shut, allowing a small amount of paper past the glue residue to extend outside the printer door. (see Figure 9). CAUTION To prevent the paper roll cover from damaging the print roller, always gently press down on the printer dust cover to close it.
Figure 10 8 Tear the paper off against the serrated metal strip in the printer. Closing Paper Roll Cover NOTE For paper ordering information, refer to Accessories and Documentation. 22 V200 NON-TOUCH INSTALLATION GUIDE SETUP Installing or Replacing MSAM Cards Installing or Replacing MSAM Cards When you first receive your V200 Non-Touch, you may need to install one or more MSAM cards or you may need to replace old cards. CAUTION Observe standard precautions when handling electrostatically sensitive devices. Electrostatic discharges can damage this equipment. Verifone recommends using a grounded anti-static wrist strap. To install or replace MSAMs 1 Remove the power pack from the power outlet. 2 Place the terminal upside down on a soft, clean surface to protect the display from scratches. 3 Press the unlocking button and then lift the rear cover to access the MSAM card slots. 1 2 3 A B Figure 11 4 Remove any previously installed MSAM cards by sliding the card out from the Opening the V200 Non-Touch Rear Cover cardholder. 5 Install an MSAM card by carefully sliding it into the slot until it is fully inserted.
Figure 12 6 Replace the terminal rear cover. Installing an MSAM Card V200 NON-TOUCH INSTALLATION GUIDE 23 SETUP Connecting Optional Devices Connecting Optional Devices The V200 Non-Touch device supports some peripheral devices designed for use with electronic point-of-sale terminals. CAUTION Before connecting any peripheral device, remove the power plug from the terminal. Reconnect the power cord only after you are finished connecting the peripheral device(s). For complete information about peripheral installation and use, refer to the user documentation supplied with those devices. Different terminals support different devices, so for more information about optional devices, please contact your Verifone distributor. Optional Device Connections The MOD 10 2-in-1 I/O port can operate either as a PIN pad port or an RS-232 port, depending on the power source available. Connecting a PIN Pad to the V200 Non-
Touch Use the following procedures to connect a PIN pad or smart card reader. 1 Remove the V200 Non-Touch rear cover. 2 Insert the RJ45-type connector of the PIN pad or smart card reader into the port of the peripheral device. If a cable is not already connected to the smart card reader or PIN pad, insert the small modular plug on one end of the interface cable into the optional devices modular jack. 3 Insert the larger RJ45-type connector on the other end of the PIN pad cable into the PIN pad serial port on the V200 Non-Touch. Figure 13 provides an example of a PIN pad connection to the V200 Non-Touch.
Figure 13 Sample PIN Pad Connection NOTE Make sure you replace the rear cover when all cables are installed. This provides some protection to the cables and connectors. Do not carry the terminal by the installed cables or pull the terminal about the by the cables. This may cause a cable to be removed or damage the cables. Connecting ECRs to the V200 Non-Touch The V200 Non-Touch also supports electronic cash registers (ECR). 24 V200 NON-TOUCH INSTALLATION GUIDE SETUP Connecting the Terminal Power Pack Contact your Verifone representative or visit the online store at www.store.verifone.com for information on these devices. CAUTION ECRs require a separate power source. Before connecting to an ECR or similar device, remove the power cord from the V200 Non-Touch unit. The following illustration shows how to make a peripheral connection to the USB port
Figure 14 Sample ECR Connection When you have finished connecting optional peripheral(s), you are ready to connect the V200 Non-Touch to the provided power source. Connecting the Terminal Power Pack CAUTION Using an incorrectly rated power supply may damage the terminal or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the terminal matches the requirements specified on the bottom of the terminal. (See Chapter 3, Technical Specifications, for detailed power supply specifications.) Obtain the appropriately rated power supply before continuing with troubleshooting. NOTE Plugging in the power pack to a power source automatically turns on the terminal. To connect the terminal power pack 1 Remove the terminal rear cover to access the power port. V200 NON-TOUCH INSTALLATION GUIDE 25 SETUP Connecting the Terminal Power Pack 2 Insert the round barrel connector (see Figure 15) into the power port. Figure 15 3 Route the cable in the direction of the arrow above the power port and sling Power Connection the cable over the underside of the thermal paper container. 4 Close the terminal rear cover. 5 Plug the AC power pack into a wall outlet or powered surge protector. WARNING Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting the power during a transaction may cause transaction data files not yet stored in terminal memory to be lost. To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. NOTE Verifone recommends connecting wall power in the following order:
1 Connect the terminal to the power supply. 2 Connect the power supply to the power cord (if applicable). 3 Connect the power cord to the wall outlet. The terminal lights activate when the terminal has power. If an application is loaded in the terminal, it starts after the initial Verifone copyright screen and usually displays a unique copyright screen. If no application is loaded in the terminal, DOWNLOAD NEEDED appears on screen after the initial Verifone copyright screen. 26 V200 NON-TOUCH INSTALLATION GUIDE Privacy Shield The privacy shield protects the customers PIN entry from being seen by the cashier or other customers. The illustration (Figure 16) shows an example of a V200 Non-Touch unit with a privacy shield. SETUP Privacy Shield
Figure 16 Privacy Shield NOTE Merchants who install the terminal without the privacy shield must ensure the cardholders privacy when entering his PIN by positioning the terminal away from open view. Using the CTLS Reader The V200 Non-Touch function is only active when signaled by an application for the conduction of a contactless smart card transaction. To perform a contactless smart card transaction 1 Gently tap the card onto or hold the card (within 4 cm) against the surface of the RFID canopy (see Figure 17). 2 A short beeping sound indicates a successful transaction.
Figure 17 Using a CTLS Card NOTE Follow proper care procedures to ensure the contactless module continues working properly. Avoid exposing the module to metallic surfaces while in use. Using the Smart Card Reader The smart card transaction procedure may vary from one application to another. Verify the procedure with your application provider before performing a smart card transaction. V200 NON-TOUCH INSTALLATION GUIDE 27 SETUP Using the Magnetic Card Reader To conduct a smart card transaction 1 Position a smart card with the contacts facing upward (see Figure 18). 2 Insert the smart card into the smart card reader slot in a smooth, continuous motion until it seats firmly. 3 Remove the card only when the application indicates the transaction is complete.
Figure 18 Inserting a Smart Card CAUTION Leave the smart card in the card reader until the transaction is complete. Premature card removal will invalidate the transaction. Using the Magnetic Card Reader To conduct a credit or debit card transaction The V200 Non-Touch terminal supports credit or debit card transactions. 1 Position the card with the stripe in the card reader and facing inward, toward the keypad. 2 To ensure a proper read of the magnetic swipe card, the user should insert the magnetic card from the top of the unit, as shown in Figure 19.
Figure 19 3 Swipe the card through the magnetic card reader. Using the Magnetic Card Reader 28 V200 NON-TOUCH INSTALLATION GUIDE SETUP Periodic Inspection Periodic Inspection Foreign objects inserted into the smartcard slot or magnetic stripe slot. Periodically inspect the terminal for possible tampering. Signs of tampering include:
Wires protuding out of the device. Signs of damage to the tamper evident labels Warning message on the device display If any device is found in tamper state, please remove it from service immediately, keep it available for potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. For contacting Verifone, please see section Service and Support. For terminals equipped with a privacy shield, perform daily inspections to ensure that the privacy shield is installed. V200 NON-TOUCH INSTALLATION GUIDE 29 SETUP Periodic Inspection 30 V200 NON-TOUCH INSTALLATION GUIDE CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the V200 Non-Touch unit. Technical Specifications Refer to the following information on the power, weight, temperature, memory, ports and other technical details about your V200 Non-Touch unit. Unit Power Requirements Input power rating: 11.6 V DC, 1.55 A. External universal-input 18 W power supply, compliant with Energy Efficiency. Temperature Operating Environment: 0C to +50 C (32 F to 122 F) Non-Operating Environment: -20 C to +60C (- 4 F to 140 F) Relative humidity: 5% to 90% RH non-condensing NOTE If this device is to be used in the Nordic countries, or in any environment where the temperature range exceeds the products operating temperature, it is the responsibility of the integrators to ensure that the ambient environment is controlled in such a way to ensure that the product operates within the specified temperature range. Memory 128MB DDRAM, 256MB NAND-Flash (V200 Non-Touch) 512MB DDRAM, 256MB NAND-Flash (V200 Non-Touch Plus) Magnetic Stripe Card Triple-track Supports bi-directional card read, swipe speed at 10 IPS to 40 IPS Smart Card Reader Non-sliding Card conserving plated landing contacts SC voltage 1.8V, 3.0V, 5.0V SAM Requirements 2 SAM slots ID-000 format Communication Ethernet Speed 10 Base-T /100 Base-TX Compliant with IEEE802.3 LAN networks. V200 NON-TOUCH INSTALLATION GUIDE 31 SPECIFICATIONS Technical Specifications Dial modem Modem: Conexant Boulevard CX93040-1X DAA: Conexant CX20548 Host interface SPI V.92 standard supported, line speeds from 2400 Kbps to 56 Kbps. USB USB2.0 high speed USB Host/Device configurable by SW Supports 5 V/500 mA to external USB device. MOD 10 2-in-1 I/O port Integrates RS-232, USB2.0 Host / Device IO ports into a 10-pin RJ45 connector. Uses VFI customized extension cable to access USB host port or USB device port. The extension cable is not a standard in-box accessory. Supports Biometrics and Barcode reader via MOD 10 connector. Display 2.8 inch portrait mode transmissive TFT LCD, RGB stripe (QVGA, 240 RGB x 320 dots) RGB data bus interface, 18 bit Parallel Data Software controllable back-light SPI interface for LCM controller. Thermal Printer Support 30 LPS for first 30 sec, and then printing speed will slow down to meet 18 W power budget. Supports 57 mm wide x 40 mm diameter paper roll Out-of-Paper Sensor. SD Memory (Media version only) 4 bit SDIO interface Up to 192 Mbps in High-Speed SD mode, 4 bit data transfer Supports card detect and write protect Speed Class: SDHC Class 2, 4, 6 and 10 32 V200 NON-TOUCH INSTALLATION GUIDE Maintenance and Cleaning CHAPTER 4 Your V200 Non-Touch should be treated with care. It has no user-serviceable parts. The following suggestions will help you protect your warranty coverage. Do not store the device in hot areas. High temperatures can shorten the life of electronic devices, damage batteries and warp or melt certain plastics. Do not store the device in cold areas. When the device returns to its normal temperature, moisture can form inside the device and damage electronic circuit boards. Do not drop, knock, or shake the device. Rough handling can break internal circuit boards and fine mechanics. Do not use harsh chemicals, cleaning solvents or strong detergents to clean the device. Use only a soft, clean, dry cloth for cleaning. These suggestions apply equally to your device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest Verifone-
authorized service provider for servicing or replacement. CAUTION Never use thinner, trichloroethylene, or ketone-based solvents they can deteriorate plastic or rubber parts. The following is additional information for your safety in using this device. Additional Safety Information Potentially Explosive Environments When using the device in areas with potential risk of explosion, such as petrol stations, follow the advice of all signs and instructions. If there has been a leak, do not use this device. V200 NON-TOUCH INSTALLATION GUIDE 33 MAINTENANCE AND CLEANING Additional Safety Information 34 V200 NON-TOUCH INSTALLATION GUIDE CHAPTER 5 Service and Support For V200 Non-Touch problems, contact your local Verifone representative or service provider. For device product service and repair information:
USA Verifone Service and Support Group, 1-800-834-4366, Monday - Friday, 8 A.M. - 8 P.M., eastern time. International Contact your Verifone representative. Service Returns Before returning the unit to Verifone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more card reading units for repair or replacement (U.S. customers only). NOTE International customers, please contact your local Verifone representative for assistance with your service, return, or replacement. 1 Gather the following information from the printed labels (see Figure 20) on the underside of each unit to be returned:
Product ID, including the model and part number. For example, Mabx-xxx-xx-xxx and PTID xxxxxxxx. Serial number (S/N xxx-xxx-xxx). MODEL AND SERIAL NUMBERS Figure 20 2 Within the United States, call Verifone toll-free at 1-800-834-4366. Information Labels on Unit V200 NON-TOUCH INSTALLATION GUIDE 35 SERVICE AND SUPPORT Accessories and Documentation 3 Select the MRA option from the automated message. The MRA department is open MondayFriday, 8 A.M.8 P.M., eastern time. 4 Give the MRA representative the information gathered in Step 1. If the list of serial numbers is long, you can fax the list, along with the information gathered in Step 1, to the MRA department at 1-727-953-4172
(U.S.). Please address the fax clearly to the attention of the Verifone MRA Dept. Include a telephone number where you can be reached and your fax number. You will be issued MRA number(s) and the fax will be returned to you. NOTE One MRA number must be issued for each unit you return to Verifone, even if you are returning several of the same model. 5 Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned. 6 Keep a record of the following items:
Assigned MRA number(s). Verifone serial number assigned to the unit you are returning for service or repair (serial numbers are located on the top of the unit,
(see Figure 20). Shipping documentation, such as air bill numbers used to trace the shipment. Model(s) returned (model numbers are located on the Verifone label on the top of the unit). Verifone produces accessories and documentation for the card reader. When ordering, please refer to the part number in the left column. Verifone Online Store at www.store.verifone.com USA Verifone Customer Development Center, 1-800-834-4366, Monday - Friday, 7 A.M. - 8 P.M., eastern time International Contact your Verifone representative Accessories and Documentation 36 V200 NON-TOUCH INSTALLATION GUIDE SERVICE AND SUPPORT Accessories and Documentation Connection Cables CBL159-312-01-A LAN cable for Ethernet connections. CBL420-001-01-A RJ45 + USB type A cable CBL420-002-02-A RJ45 + USB mini B cable 26264-01-R 26264-02-R Cash register cable, RJ45-SUBD9f, 1.0m. Cash register cable, RJ45-SUBD9f, 2.0m. Power Cables PWR420-001-01-A 18 W power pack. Cleaning Kit 02746 Verifone Cleaning Kit. Documentation VPN DOCxxx-xxx-EN V200 Non-Touch Certifications and Regulations Sheet VPN DOCxxx-xxx-EN V200 Non-Touch Quick Installation Guide VPN DOCxxx-xxx-EN V200 Non-Touch Reference Guide V200 NON-TOUCH INSTALLATION GUIDE 37 SERVICE AND SUPPORT Accessories and Documentation 38 V200 NON-TOUCH INSTALLATION GUIDE CHAPTER 6 Troubleshooting Guidelines This chapter lists possible malfunctions that may occur while operating a V200 Non-Touch device and recommends appropriate corrective actions. If the problem persists - even after performing the outlined guidelines, or if the problem is not described, contact your local Verifone representative for assistance. NOTE The unit comes equipped with tamper-evident labels. The reader contains no user-serviceable parts. Do not, under any circumstance, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local Verifone service provider. Service conducted by parties other than authorized Verifone representatives may void any warranty. CAUTION Using an incorrectly rated power supply may damage the unit or cause it to not work properly. Before troubleshooting, ensure that the power supply used to power the unit matches the specified requirements (see Specifications for detailed power supply specifications). If not, obtain the appropriately rated power supply before continuing with troubleshooting. Blank Display When the terminal display screen does not show correct or clearly readable information:
Check terminal power connection. Remove and reapply power to the terminal. Check the battery status. Check all cable connections and verify that the telephone line is properly Terminal Does Not Dial Out connected. If the problem persists, contact your local Verifone service provider. If the terminal does not dial out:
Check the telephone line connections. Check that the telephone line is working by plugging it into a working telephone and listening for a dial tone. Replace the telephone cable that connects the terminal with a cable you know is working correctly. Verify that a modem profile is present. The modem will not function without a modem profile. If the problem persists, contact your local Verifone service provider. V200 NON-TOUCH INSTALLATION GUIDE 39 TROUBLESHOOTING GUIDELINES Printer Paper Jam Printer Paper Jam If paper jams inside the printer:
1 Open the paper roll cover. 2 Remove the damaged paper from the paper roll and clear the feed mechanism. 3 Install printer paper. 4 If the problem persists, it may be due to poor paper quality. Install a new roll of higher-quality paper. CAUTION Poor-quality paper may jam the printer. To order high-quality Verifone paper, refer to Accessories and Documentation. Keypad Does Not Respond Peripheral Device Does Not Work If the keypad does not respond properly:
Check the terminal display. If it displays the wrong character or nothing at all when you press a key, follow the steps outlined in Transactions Fail To Process. If pressing a function key does not perform the expected action, refer to the user documentation for that application to ensure you are entering data correctly. If the problem persists, contact your local Verifone representative. If any peripheral device (PIN pad or smart card reader) does not work properly:
Check the power cord connection to the peripheral device. Check that the device connected to the proper port has power and is functioning properly. If possible, perform a self-test on the device in question. The cable connecting the optional device to the terminal serial port may be defective. Try a different serial cable. See Connecting Optional Devices. If the problem persists, contact your local Verifone representative. Transactions Fail To Process There are several reasons why the card reader may not be processing transactions. Use the following steps to troubleshoot failures. Check the Magnetic Card Reader Perform a test transaction using one or more different magnetic stripe cards to ensure the problem is not a defective card. Ensure that you are swiping cards properly. With the card reader, the black magnetic stripe should face down. 40 V200 NON-TOUCH INSTALLATION GUIDE TROUBLESHOOTING GUIDELINES Printer Does Not Print If possible, process a transaction manually, using an external keypad, instead of the card reader. If the manual transaction works, the problem may be a defective reader. If the manual transaction does not process, proceed to Check the Telephone Line. If the problem persists, contact your local Verifone representative. Check the Smart Card Reader Perform a test transaction using several different smart cards to ensure the problem is not a defective card. Ensure that the card is inserted correctly and that the card is not removed prematurely. NOTE The V200 Non-Touch reads the card upon card removal or withdrawal from the slot. Ensure the SAM cards are properly inserted in the cardholders and that the cardholders are properly secured (see Installing or Replacing MSAM Cards). If the manual transaction does not process, proceed to Check the Telephone Line. If the problem persists, contact your local Verifone representative. Check the Telephone Line Disconnect the telephone line from the terminal and connect it to a working telephone to check for a dial tone. If there is no dial tone, replace the telephone cable. If the problem appears to be with the telephone line, check with the party you are trying to call to see if their system is operational. If they are not experiencing difficulties with their line, contact the telephone company and have your line checked. If the telephone line works, contact your local Verifone representative for assistance. If the printer does not work properly:
Check terminal power connection. Check if the printer is out of paper and that the roll is properly installed. Open the paper roll cover and install a new roll of printer paper or ensure that the roll is feeding from the bottom. Verify that the printer roller and paper roll dust cover are properly installed. If the problem persists, contact your Verifone distributor or service provider. V200 NON-TOUCH INSTALLATION GUIDE 41 Printer Does Not Print TROUBLESHOOTING GUIDELINES Terminal Display Does not Show Correct or Readable Information Terminal Display Does not Show Correct or Readable Information Connect the terminal in to a known-good power supply (if you have one) to see if this clears the problem. If the problem persists, contact your local Verifone representative for assistance. 42 V200 NON-TOUCH INSTALLATION GUIDE Port Pinouts This section contains port pinout tables for the V200 Non-Touch. CHAPTER 7 RS-232 Port (COM1) Connector PIN Function 1 Portpwr (9 to12 V DC) NC NC GND RXD TXD NC NC Description Port power (11.6V typ., 365mA) No connection No connection Power ground Receive data Transmit data No connection No connection 1 8 2 3 4 5 6 7 8 NOTE The 10-pin download cable (VPN 26264) connects to the 8-Pin RS-232 port of the device, wherein Pin 2 from the cable corresponds to Pin 1 on the RS-232 port. Ethernet Port
(LAN) Connector 1 8 PIN 1 2 3 4 5 6 7 8 Function TXD+
TXD-
RXD+
NC NC RXD-
NC NC Description Transmit data +
Transmit data -
Receive data +
No connection No connection Receive data -
No connection No connection V200 NON-TOUCH INSTALLATION GUIDE 43 PORT PINOUTS USB Pinout
(Host Port) Connector 1 4 Receptacle 1 4 Plug USB Pinout
(Client Port) Connector 1 5 Receptacle 5 1 Plug PIN 1 2 3 4 Function
+5 V DATA-
DATA+
GND Description 5 V USB Power (500 mA) USB Host Signal -
USB Host Signal +
USB ID pin/Ground PIN 1 2 3 4 5 Function 5 V 0 DATA-
DATA+
Description 5 V USB Power USB Device Signal -
USB Device Signal +
GND USB Ground 44 V200 NON-TOUCH INSTALLATION GUIDE APPENDIX A Caution and Warning Messages V200 Non-Touch Caution and Warning Messages Products with UL/cUL certification include French translations of Caution and Warning notices. The following table lists all notices found in the document, their location and the equivalent French translations. Table 4 Notice Caution Caution and Warning Messages Chapter English Text Setup Page page 14 The terminal is not waterproof or dustproof, and is intended for indoor use only. Any damage to the unit from exposure to rain or dust may void any warranty. Do not use a unit that has been tampered with or otherwise damaged. This unit comes equipped with tamper-evident labels. If a label or component appears damaged, immediately notify the shipping company and your Verifone representative or service provider. Do not connect the terminal to the power supply until all the peripherals are attached. To reduce the risk of fire, use only No. 26AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. Warning Setup page 15 Warning Setup Warning Setup page 17 page 19 French Text Le terminal est pas tanche ou la poussire, et est destin une utilisation en intrieur. Tout dommage l'unit de l'exposition la pluie ou la poussire peut annuler la garantie. Ne pas utiliser une unit qui a t altr ou endommag. Cet appareil est quip d' tiquettes inviolables. Si une tiquette ou d'un composant semble endommag, avertissez immdiatement la compagnie de navigation et votre reprsentant ou du prestataire de services Verifone. Ne pas connecter le terminal l'alimentation jusqu' ce que tous les priphriques sont branchs. Pour rduire le risque d' incendie, utilisez uniquement No. 26AWG ou plus cordon certifis CSA tlcommunications UL ou. V200 NON-TOUCH INSTALLATION GUIDE 45 CAUTION AND WARNING MESSAGES V200 Non-Touch Caution and Warning Messages Table 4 Notice Caution Caution and Warning Messages (continued) Chapter English Text Setup Page page 20 Poor-quality paper can jam the printer and create excessive paper dust. To order high-quality Verifone paper, refer to Accessories and Documentation. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges. To prevent the paper roll cover from damaging the print roller, always gently press down on the printer dust cover to close it. Observe standard precautions when handling electrostatically sensitive devices. Electrostatic discharges can damage this equipment. Verifone recommends using a grounded anti-static wrist strap. Before connecting any peripheral device, remove the power cord from the terminal and ensure that the green indicator LED is not lit. Reconnect the power cord only after you are finished connecting the peripheral device(s). For complete information about peripheral installation and use, refer to the user documentation supplied with those devices. ECRs require a separate power source. Before connecting to an ECR or similar device, remove the power cord from the V200 Non-
Touch unit. French Text Papier de mauvaise qualit peut provoquer un bourrage et de crer excessive de poussire de papier. Pour commander - papier de haute qualit Verifone, consultez Accessoires et documentation. Gardez le papier thermique dans un endroit sombre . Manipulez le papier thermique attentivement: impact, friction, la temprature, l'humidit et les huiles affectent les caractristiques de couleur et de stockage du papier. Ne jamais charger un rouleau de papier avec des plis, des larmes, ou des trous sur les bords. Pour viter que le couvercle du rouleau de papier d'endommager le rouleau d'impression, toujours appuyez doucement sur le capot de protection de l'imprimante pour le fermer. Respecter les prcautions standard lors de la manipulation des appareils sensibles aux dcharges lectrostatiques. Les dcharges lectrostatiques peuvent endommager cet quipement. Verifone recommande d'utiliser un bracelet anti-
statique la terre. Avant de connecter un priphrique, dbranchez le cordon d'alimentation de la borne et de veiller ce que la LED tmoin verte est pas allum Rebranchez le cordon d'alimentation seulement aprs que vous avez termin de connecter le priphrique (s) priphrique. Pour des informations compltes sur l'installation et l'utilisation priphrique, reportez-vous la documentation utilisateur fournie avec ces priphriques. ECR ncessitent une source d'alimentation spare. Avant la connexion un ECR ou un dispositif similaire, dbranchez le cordon d'
alimentation de l'appareil V200 Non-
Touch. Caution Setup Caution Setup Caution Setup page 21 page 21 page 22 Caution Setup page 23 46 V200 NON-TOUCH INSTALLATION GUIDE Table 4 Notice Caution Caution and Warning Messages (continued) Chapter English Text Setup Page page 24 Using an incorrectly rated power supply may damage the terminal or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the terminal matches the requirements specified on the bottom of the terminal. (See Chapter 3, Technical Specifications, for detailed power supply specifications.) Obtain the appropriately rated power supply before continuing with troubleshooting. Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting the power during a transaction may cause transaction data files not yet stored in terminal memory to be lost. To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. Leave the smart card in the card reader until the transaction is complete. Premature card removal will invalidate the transaction. Never use thinner, trichloroethylene, or ketone-based solvents they can deteriorate plastic or rubber parts. Warning Setup page 25 Caution Setup Caution Maintenance and Cleaning page 26 page 31 CAUTION AND WARNING MESSAGES V200 Non-Touch Caution and Warning Messages French Text Utilisation d'une alimentation mal class peut endommager le terminal ou de l'empcher de travailler comme spcifi. Avant de dpannage, assurez-vous que l'alimentation est utilis pour alimenter le terminal correspond aux exigences spcifies sur le fond de la borne. (Voir le chapitre 3, Caractristiques techniques, pour les caractristiques de l'alimentation.) Obtenir l'alimentation nominale approprie avant de continuer avec le dpannage. Ne pas brancher le bloc d'alimentation une prise extrieure ou exploiter le terminal l'extrieur. Dconnexion de l' alimentation lors d'une transaction peut entraner des fichiers de donnes de transaction non encore stockes dans la mmoire terminal pour tre perdu. Pour se protger contre de possibles dommages causs par la foudre et les surtensions lectriques, pensez installer un protecteur de surtension. Laissez la carte puce dans le lecteur de carte jusqu' ce que la transaction est termine. Retrait prmatur de la carte d'invalider la transaction. Ne jamais utiliser de diluant, le trichlorthylne ou des solvants base de ctone - ils peuvent dtriorer les pices en plastique ou en caoutchouc. V200 NON-TOUCH INSTALLATION GUIDE 47 CAUTION AND WARNING MESSAGES V200 Non-Touch Caution and Warning Messages Table 4 Notice Caution Caution Caution and Warning Messages (continued) Chapter English Text Page 37 Troubleshoot ing Guidelines Using an incorrectly rated power supply may damage the unit or cause it to not work properly. Before troubleshooting, ensure that the power supply used to power the unit matches the specified requirements (see Specifications for detailed power supply specifications). If not, obtain the appropriately rated power supply before continuing with troubleshooting. Poor-quality paper may jam the printer. To order high-quality Verifone paper, refer to Accessories and Documentation. French Text Utilisation d'une alimentation mal class peut endommager l'appareil ou provoquer sa ne fonctionne pas correctement. Avant de dpannage, assurez-vous que l'alimentation utilise pour alimenter l'unit correspond aux exigences spcifies (voir spcifications pour les caractristiques de l'alimentation ). Si non, obtenir l'alimentation nominale approprie avant de continuer avec le dpannage. Papier de mauvaise qualit peut provoquer un bourrage. Pour commander
- papier de haute qualit Verifone, consultez Accessoires et documentation. Troubleshoot ing Guidelines page 38 48 V200 NON-TOUCH INSTALLATION GUIDE Verifone, Inc. 1-800-Verifone www.verifone.com V200 Non-Touch Installation Guide Verifone Part Number DOCxxx-xxx-EN-A, Revision A.3
1 2 | User Manual Statements | Users Manual | 91.89 KiB |
Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radiation Exposure Statement:
This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation channels only. Industry Canada statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement."
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. This device complies with RSS-310 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference. Cet appareil est conforme la norme RSS-310 d'Industrie Canada. L'opration est soumise la condition que cet appareil ne provoque aucune interfrence nuisible. Radiation Exposure Statement:
The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. Dclaration d'exposition aux radiations:
Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis et le Canada tablies pour un environnement non contrl. Le produit est sr pour un fonctionnement tel que dcrit dans ce manuel. La rduction aux expositions RF peut tre augmente si l'appareil peut tre conserv aussi loin que possible du corps de l'utilisateur ou que le dispositif est rgl sur la puissance de sortie la plus faible si une telle fonction est disponible. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter, except tested built-in radios. The County Code Selection feature is disabled for products marketed in the US/ Canada. Cet appareil et son antenne ne doivent pas tre situs ou fonctionner en conjonction avec une autre antenne ou un autre metteur, exception faites des radios intgres qui ont t testes. La fonction de slection de l'indicatif du pays est dsactive pour les produits commercialiss aux tats-Unis et au Canada. This product meets the applicable Industry Canada technical specifications. Le prsent matriel est conforme aux specifications techniques applicables dIndustrie Canada. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. Lindice dquivalence de la sonnerie (IES) sert indiquer le nombre maximal de terminaux qui peuvent tre raccords une interface tlphonique. La terminaison dune interface peut consister en une combinaison quelconque de dispositifs, la seule condition que la somme dindices dquivalence de la sonnerie de tous les dispositifs nexcde pas cinq.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2018-01-05 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Class II permissive change or modification of presently authorized equipment |
2 | 2015-08-31 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2018-01-05
|
||||
1 2 |
2015-08-31
|
|||||
1 2 | Applicant's complete, legal business name |
VeriFone Inc
|
||||
1 2 | FCC Registration Number (FRN) |
0022825988
|
||||
1 2 | Physical Address |
1400 West Stanford Ranch Road Suite 200
|
||||
1 2 |
Rocklin, California 95765
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
T******@TIMCOENGR.COM
|
||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
B32
|
||||
1 2 | Equipment Product Code |
V200CC
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
D****** P******
|
||||
1 2 | Title |
Director, Engineering
|
||||
1 2 | Telephone Number |
916-6********
|
||||
1 2 | Fax Number |
916-6********
|
||||
1 2 |
D******@verifone.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
1 2 | Yes | |||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Point of Sale Terminal | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 | Original Equipment | |||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Bureau Veritas CPS (H.K.) Ltd., Taoyuan Branch
|
||||
1 2 | Name |
K******** L********
|
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1 2 | Telephone Number |
+886-******** Extension:
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1 2 | Fax Number |
+886-********
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1 2 |
k******@tw.bureauveritas.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 13.56000000 | 13.56000000 | |||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 68 | 13.56000000 | 13.56000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC