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1 2 | Users Manual | Users Manual | 1.85 MiB | January 03 2012 / February 03 2012 |
VX 675 Installation Guide L E T I A R I F F I D N N O E 1Q Z. 4G H I E N V O C 6M O N 3DEF N A .2 2A B C 7P R S 5JKL
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V I S I O E R VeriFone Part Number DOC265-003-EN-A, Revision A.2 VX 675 Installation Guide 2012 VeriFone, Inc. All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied As-Is. VeriFone, the VeriFone logo, Omni, VeriCentre, and Verix are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFones products and services are trademarks of VeriFone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Comments? Please e-mail all comments on this document to your local VeriFone Support Team. L E T I A N N N A .2 V I S I O R I F F I D O E E R E N V O C VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA 1-800-VERIFONE www.verifone.com VeriFone Part Number DOC265-003-EN-A, Revision A.2 CONTENTS PREFACE . 5 Audience. 5 Organization . 5 Related Documentation . 5 Conventions and Acronyms . 6 Document Conventions. 6 Acronym Definitions . 7 Features at a Glance . 9 Features and Benefits . 10 Exceptional Ease of Use. 10 Performance and Durability . 11 Security. 11 Communication Technology . 11 L E T I A N N O E CHAPTER 1 Terminal Overview CHAPTER 2 E V R I F F I D O N C V I S I O N A .2 Terminal Setup Selecting Terminal Location . 14 Environmental Factors . 14 Electrical Considerations . 14 Unpacking the Shipping Carton . 15 Examining Terminal Features. 16 Front Panel . 16 Examining Connection Ports . 17 Power Supply . 17 Installing the Paper Roll . 18 Installing the SIM Card . 20 Using the Smart Battery . 21 Smart Battery Features. 21 Battery Behavior (No Power Cable) . 22 Manual Startup . 22 Manual Shutdown . 22 Connecting the Terminal Power Pack . 22 Charging the Smart Battery . 23 Battery Life . 24 Using the Base Station. 25 Standard Base Station . 25 Powering Up the Base Station . 26 Mounting the Terminal Onto the Base Station . 27 Conducting Wireless Transactions . 28 Conducting Smart Card Transactions . 28 Using the Magnetic Card Reader . 29 E R VX 675 INSTALLATION GUIDE 3 CONTENTS CHAPTER 3 Specifications Power . 31 DC Power Pack . 31 Operating Environment. 31 External Dimensions. 31 CHAPTER 4 Maintenance Cleaning the Terminal . 33 Terminal Contacts . 33 Smart Card Reader . 33 CHAPTER 5 VeriFone Service and Support CHAPTER 6 Troubleshooting Guidelines Returning a Terminal or Smart Battery for Service. 35 Accessories and Documentation . 37 Power Pack. 37 Printer Paper. 37 VeriFone Cleaning Kit . 37 Documentation . 38 L E T I A N N O E V O E N Terminal Does Not Start . 39 Terminal Display Does Not Show Correct/Readable Info. 39 Smart Battery Does Not Charge. 40 Spare Battery in Base Station Does Not Charge . 40 Blank Display . 40 Terminal Does Not Dial Out . 41 Printer Does Not Print. 41 Printer Paper Jam. 41 Keypad Does Not Respond . 42 Transactions Fail to Process . 42 N A .2 INDEX . 45 C R I F F I D V I S I O E R 4 VX 675 INSTALLATION GUIDE PREFACE This guide is your primary source of information for setting up and installing the VX 675 terminal. Audience This guide is useful for anyone installing and configuring a VX 675 terminal. Basic descriptions of the terminal features are also provided. Organization This guide is organized as follows:
L N O E E T I A Chapter 1, Terminal Overview. Provides an overview of the VX 675 terminal. Chapter 2, Terminal Setup. Explains how to set up and install the VX 675 terminal. Provides information on how to select a location, establish power and telephone line connections, and how to configure optional peripheral devices. Chapter 3, Specifications. Discusses power requirements and dimensions of the VX 675 terminal. Chapter 4, Maintenance. Explains how to maintain your VX 675 terminal. Chapter 5, VeriFone Service and Support. Provides information on contacting your local VeriFone representative or service provider, and information on how to order accessories or documentation from VeriFone. Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem in terminal installation and configuration. R I F F I D E N N To learn more about the VX 675 terminal, refer to the following set of documents:
N A V O C Related Documentation V I S I O E R VX 675 Certifications and Regulations Sheet VX 675 Quick Installation Guide VX 675 Reference Guide Verix eVo Volume I: Operating System Programming Manual Verix eVo Volume II: Operating System and Communications Programmers Manual Verix eVo Volume III: Operating System Programming Tools Reference Manual VPN DOC265-001-EN-A VPN DOC265-002-EN-A VPN DOC265-004-EN-A VPN DOC00301 VPN DOC00302 VPN DOC00303 VX 675 INSTALLATION GUIDE 5 PREFACE Conventions and Acronyms Conventions and Acronyms Document Conventions E N V O C This section describes the conventions and acronyms used in this guide. Various conventions are used to help you quickly identify special formatting. Table 1 describes these conventions and provides examples of their use. Table 1 Convention Blue Example See Conventions and Acronyms. Document Conventions Meaning Text in blue indicates terms that are cross referenced. Italics Courier R I F F I D NOTE CAUTION N E T I A Italic typeface indicates book titles or emphasis. The courier type face is used while specifying onscreen text, such as text that you would enter at a command prompt, or to provide an URL. The pencil icon is used to highlight important information. O E N You must install a roll of thermal-
sensitive paper in the printer. http://www.verifone.com L RS-232-type devices do not work with the PINpad port. The caution symbol indicates possible hardware or software failure, or loss of data. The lightning symbol is used as a warning when bodily injury might occur. V I S I O N A E The terminal is not waterproof or dustproof, and is intended for indoor use only. Due to risk of shock do not use the terminal near water. WARNING R 6 VX 675 INSTALLATION GUIDE PREFACE Conventions and Acronyms Acronym Definitions Various acronyms are used in place of the full definition. Table 2 presents N L Acronym Definitions E T I A acronyms and their definitions. Table 2 Acronym AC CDMA EMV GPRS GSM HDMI ITP LCD LED MRA MSAM PED PIN POS QVGA RJ45 RS-232 R-UIM SAM SD SIM TFT UART USB VPN Definitions Alternating Current Code Division Multiple Access Joint Europay, MasterCard and Visa Standard General Packet Radio Service Global System for Mobile Communication High-Definition Multimedia Interface Internal Thermal Printer Liquid Crystal Display Light Emitting Diode Merchandise Return Authorization Micromodule-Size Security Access Module PIN Entry Device Personal Identification Number Point-of-Sale Quarter Video Graphics Array Registered Jack 45 Recommended Standard 232 Removable User Identity Module Security Access Module Secure Digital Subscriber Identity Module Thin Film Transistor Universal Asynchronous Transmitter/Receiver Universal Serial Bus VeriFone Part Number R I F F I D V I S I O N A O E E N N E R V O C VX 675 INSTALLATION GUIDE 7 PREFACE Conventions and Acronyms R I F F I D E N V O C L E T I A N N O E N A V I S I O E R 8 VX 675 INSTALLATION GUIDE Terminal Overview CHAPTER 1 This chapter provides a brief description of the VX 675 terminal. This terminal features a large color screen display, fast processor, abundant memory, and PCI 2.0 and PCI 3.0 security. The VX 675 terminal is a portable, battery-powered device designed to fit comfortably during handheld consumer-facing applications. It features a vibrantly colored 2.8 TFT QVGA display and a backlit spill-resistant keypad. It supports the GPRS communications technology. L VeriFone ships variants of the VX 675 terminal for different markets. Your terminal may have a different configuration. The following devices may or may not be present: a smart card reader, none or three MSAM cardholders, and a SIM/R-UIM cardholder. E T I A N N O E R I F F I D NOTE V O C E N N A 1Q Z. 4G H I
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7P R S 3DEF Figure 1 The VX 675 Terminal Features at a Glance The following are the features of VX 675:
400 MHz ARM11 RISC processor delivers power and usability in a convenient hand-over design. Multi-application operating environment. Securely supports and runs payment and value-added applications along with signature capture. Offers unsurpassed performance on EMV smart card transactions VX 675 INSTALLATION GUIDE 9 TERMINAL OVERVIEW Features and Benefits Features and Benefits Exceptional Ease of Use Advanced memory architecture to meet tomorrows needs with support for 192 MB. Backward compatibility with VeriFone solutions help reduces development costs. Drop-resistant design minimizes breakage. Max UI design provides large 2.8 color QVGA display, and large blue backlit keys for easier viewing. Adds vibrant color screen to the smallest purpose-built wireless payment device. Multiple connectivity options. 32-bit processing and multi-tasking capabilities. Spill-resistant design forces liquid down and off the front of the terminal. Security architecture exceeds specifications for PCI-PED and sophisticated file authentication. VX 675 terminals provide the right combination of features and functions including a triple-track magnetic stripe card reader, smart card reader, integrated PIN pad, color screen display, and a quiet yet fast internal thermal printer (ITP). L E T I A N N O E C E N V O Lightweight, tapered design, compact, stylish and the ergonomic balance allows convenient terminal hand-off to the consumer for PIN entry or other input. Large 2.8 color TFT display for boundless application possibilities and easy readability under various lighting conditions. Large, blue backlit keys provide tactile response to simplify usage and minimize finger slips. 25 mm and 40 mm diameter paper roll support with a trouble-free, drop-in, clam shell loading and dual tear bar that allow receipts to be torn in any direction. N A Quiet and fast integrated thermal printer with a rear placement to maximize V I S I O Vertical magnetic stripe card reader with an extended blade for optimal card the user interface area. E R reading. R I F F I D Optional hands-free holster is available that fits the servers or clerks belt so that the POS device can be quickly removed and easily handed to the customer. 10 VX 675 INSTALLATION GUIDE TERMINAL OVERVIEW Features and Benefits Performance and Durability Fast transactions due to powerful 400 MHz ARM11 processor. High-capacity 3.7 V 2250 mAH Li-ion battery. Standard base station for drop-and-go charging. Rounded corners and drop resistant to 3 feet on concrete floor to minimize breakage. 192 MB of memory with optional removable SD flash memory. Security PCI PED 2.0 and PCI PED 3.0 approved for debit and other PIN-based transactions. EMV Level 1 and 2 Type Approval. Tamper-resistant construction, SSL protocols, and VeriShield file authentication. Communication Technology physical location limitations. VX 675 GPRS and 3G: Long-range wireless payment for retailers that have no L E T I A N N O E R I F F I D E N V O C N A V I S I O E R VX 675 INSTALLATION GUIDE 11 TERMINAL OVERVIEW Features and Benefits R I F F I D E N V O C L E T I A N N O E N A V I S I O E R 12 VX 675 INSTALLATION GUIDE CHAPTER 2 Terminal Setup V O C N N O E L E T I A This chapter describes the terminal setup procedures. You will learn about:
Selecting Terminal Location. Unpacking the Shipping Carton. Examining Terminal Features. Examining Connection Ports. Installing the Paper Roll. Installing the SIM Card. Using the Smart Battery. Battery Behavior (No Power Cable). Charging the Smart Battery. Connecting the Terminal Power Pack. Using the Base Station. Mounting the Terminal Onto the Base Station. Conducting Wireless Transactions. Conducting Smart Card Transactions. Using the Magnetic Card Reader. Using the Magnetic Card Reader. R I F F I D V I S I O N A E N E R VX 675 INSTALLATION GUIDE 13 TERMINAL SETUP Selecting Terminal Location Selecting Terminal Location Use the following guidelines when selecting a location for your VX 675 terminal. Environmental Factors The VX 675 unit is a portable terminal. Select a flat support surface, such as a countertop or table, to keep the terminal safe in between uses. Do not use the terminal where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the terminal away from direct sunlight and anything that radiates heat, CAUTION The terminal is not waterproof or dustproof, and is intended for indoor use only. Any damage to the unit from exposure to rain or dust may void any warranty. such as a stove or motor. Do not use the terminal outdoors. L E T I A N N O E R I F F I D E N Avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, electric motors, neon signs, high-frequency or magnetic security devices, or computer equipment). Do not use the terminal near water or in moist conditions. Electrical Considerations V O C N A V I S I O E R 14 VX 675 INSTALLATION GUIDE Unpacking the Shipping Carton Open the shipping carton and carefully inspect its contents for possible tampering or shipping damage. The VX 675 device is a secure product and any tampering may cause the terminal to cease to function properly. TERMINAL SETUP Unpacking the Shipping Carton O E R I F F I D Terminal Power pack Paper roll E N To unpack the Shipping Carton V O C L N E T I A N N A Figure 2 VX 675 Shipping Carton Contents 1 Remove and inspect the following items:
2 Remove all plastic wrapping from the terminal and other components. 3 Remove the clear protective film from the LCD screen. CAUTION Do not use a terminal that has been damaged or tampered with. The VX 675 terminal comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your VeriFone representative or service provider immediately. V I S I O E R 4 Save the shipping carton and packing material for future repacking or moving the terminal. VX 675 INSTALLATION GUIDE 15 TERMINAL SETUP Examining Terminal Features Examining Terminal Features Before you continue the installation process, notice the features of the VX 675 terminal (see illustration below). E N V O C R I F F I D Figure 3 L E T I A N N O E N A V I S I O E R VX 675 Terminal Features (Front Panel) Front Panel The front panel includes the following features:
A Large 3.5 color TFT screen display. Two types of keys:
a A 12-key, telephone-style keypad (keypads may vary in style). b Three color-coded function keys below the keypad (from left to right:
CANCEL, CLEAR, ENTER). A magnetic card reader, built into the right side. Swipe the card using the proper direction, with the magnetic stripe down and facing inward, toward the keypad. An internal thermal printer at the top front of the terminal. A smart card reader, built into the bottom of the terminal. For directions on how to use a smart card, see Conducting Smart Card Transactions. 16 VX 675 INSTALLATION GUIDE TERMINAL SETUP Examining Connection Ports A SAM (security access module) compartment, built into the bottom of the terminal inside the back compartment. The VX 675 terminal contains an MSAM cardholder to support stored-value card programs or other merchant card requirements. NOTE VeriFone ships variants of the VX 675 terminal for different markets. Your terminal may have a different configuration. The following devices may or may not be present: a smart card reader, or an MSAM cardholder. However, the basic processes described in this guide remain the same, regardless of terminal configuration. The VX 675 terminal has one primary micro-USB port. Examining Connection Ports E N V O C R I F F I D L E T I A N N O E N A V I S I O E R Figure 4 The VX 675 Primary Micro-USB Port Power Supply Each VX 675 terminal comes with power supply (VPN CBL268-004-01-A) used to connect the terminal directly to a power outlet and to charge the battery. Figure 5 Power Supply Connection to a VX 675 Terminal VX 675 INSTALLATION GUIDE 17 TERMINAL SETUP Installing the Paper Roll Installing the Paper Roll A fast, quiet thermal printer is built into the VX 675 terminal. Before you can process transactions that require a receipt or record, you must install a roll of thermal-sensitive paper in the printer. The ITP uses a roll of single-ply, thermal-sensitive paper 57 millimeters (2.24 inches) wide and 25 or 40 millimeters in diameter. A pink out-of-paper indicator line appears on the edge of the paper approximately 18 inches before the end of the roll. After this line appears, there is enough paper remaining on the roll to conclude at least one transaction. CAUTION Poor-quality paper can jam the printer and create excessive paper dust. To order high-quality VeriFone paper, refer to Accessories and Documentation. Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. Never load a roll of paper with folds, wrinkles, tears, or holes at the edges in the print area. L N E T I A To Install a Paper Roll 1 Gently pull the latch located on the bottom of the terminal to unlock the paper R I F F I D roll cover. E N V O C N O E R N A V I S I O A E B Unlocking the Printer Cover Figure 6 2 Lift the printer cover up and back. 3 Remove any partial roll of paper in the printer tray. 4 Loosen the glued leading edge of the new roll of paper or remove the protective strip, if applicable. Unwind the paper roll past any glue residue. 5 Hold the roll so the paper feeds from the bottom of the roll when the terminal is inverted (see illustration below). 18 VX 675 INSTALLATION GUIDE TERMINAL SETUP Installing the Paper Roll 6 Drop the paper roll into the printer tray. 25mm L N E T I A Loading Paper Roll Figure 7 7 Pull paper up past the glue residue on the paper roll. 8 Close the paper roll cover by gently pressing directly on the cover until it clicks shut, allowing a small amount of paper past the glue residue to extend outside the printer door. N CAUTION To prevent damaging the print roller, always gently press down on the paper roll O E R I F F I D cover to close it. E N V O C N A V I S I O E R Figure 8 9 Tear the paper off against the serrated plastic strip in the printer. Closing Paper Roll Cover VX 675 INSTALLATION GUIDE 19 TERMINAL SETUP Installing the SIM Card Installing the SIM Card The VX 675 terminal for GPRS modems supports the installation of a GSM SIM
(Subscriber Identity Module). Use the following procedure to install a SIM card. To install or replace the card 1 Turn off the terminal. 2 Place the terminal upside down on a soft, clean surface to protect the lens from scratches. 3 Unscrew and remove the back compartment cover. 4 Lift the battery pack. E T I A L B N N O E A R I F F I D E N V O NOTE C Figure 9 5 Insert the SIM card into the cardholder. Removing the Back Compartment Cover N A There is only one SIM slot. Before inserting the SIM card, position it as shown in in the illustration below, with the cards gold contacts facing the compartment. The cardholder connector base has a set of contacts and a notch to ensure the SIM/R-
UIM card is positioned correctly. The SIM card has a notch on one corner to ensure that it fits into the connector base in only one way. V I S I O E R I S M A B I S M Figure 10 Inserting the SIM Card 20 VX 675 INSTALLATION GUIDE TERMINAL SETUP Using the Smart Battery 6 Return the battery pack to its original position. 7 Close and screw the back compartment cover. Using the Smart Battery The VX 675 terminal uses a Li-ion smart battery (see Accessories and Documentation for ordering information). The internal logic of the smart battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable). NOTE Smart Battery Features V O NOTE C The VX 675 terminal will operate on battery power or on power pack power. The smart battery charger in the terminal will be active whenever the power pack is connected. R I F F I D periods. The following are features of the smart battery:
A fuel gauge module that:
Two Li-ion cells L E T I A N N O E E N Monitors state of charge (voltage and percentage of capacity). Communicates with the terminal (charge parameters and status). Determines full charge capacity (on charge cycle and uninterrupted discharge cycle). A safety circuit that:
Automatically shuts down when the charge is critically low. Prevents cell damage from overcharge, over-discharge, or overheating. Activates when the battery is left in an unused terminal for extended N A V I S I O E R VX 675 battery pack is not customer changeable and therefore should not be disconnected and removed. Li-ion batteries are not affected by shallow charging. Furthermore, when the terminal has no external power source or smart battery, the coin cell battery provides power to the security circuit. Disconnecting and removing the battery, as well as unplugging the terminal power pack, reduce the life of the coin cell battery, which does not recharge and must be replaced if drained. Conserve battery power by turning the VX 675 terminal off when not in use. Keep the Li-ion battery inserted in the terminal and power up the terminal periodically to check the battery charge. Do not let the battery charge fall below 10% for extended periods of time as this may permanently diminish the battery capacity. Recharge the battery by attaching the power cable to the terminal and plugging the power pack into a wall outlet. VX 675 INSTALLATION GUIDE 21 TERMINAL SETUP Battery Behavior (No Power Cable) Battery Behavior
(No Power Cable) The terminal shifts to cabled power mode and starts up automatically when the VX 675 is connected to a non-battery power source, regardless of the battery charge state. Manual Startup Hold the green key down for about 4 seconds until the terminal displays the startup screen. NOTE NOTE E N NOTE V O C The 4-second power-up delay prevents terminal startup if the green key is accidentally held down. The time required to hold the green key down to power up the terminal is configurable (for more information, see the VX 675 Reference Guide VPN DOC265-004-EN-A). The terminal lights up and the green LED indicator activates once the power is on. The VeriFone copyright screen starts and displays a unique copyright screen once the terminal loads an application. However, DOWNLOAD NEEDED appears on screen after the initial VeriFone copyright screen if there is no available application in the terminal. L E T I A N N O E R I F F I D The 4-second shutdown delay that prevents terminal shutdown if the red key is accidentally held down. The time required to hold the red key down to shut down the terminal is configurable (for more information, see the VX 675 Reference Guide VPN DOC265-004-EN-A). The screen is blank and the green LED indicator is off when the terminal has no power. N A After installing the smart battery, connect the VX 675 terminal to the provided power source for initial charging. V I S I O E R Manual Shutdown Hold the red key down for about 4 seconds until the terminal displays the shutdown verification screen. Keep holding the red key until the VX 675 terminal shuts down. Connecting the Terminal Power Pack CAUTION Using an incorrectly rated power supply may damage the terminal or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the terminal matches the requirements specified on the bottom of the terminal. (See Specifications for detailed power supply specifications.) Obtain the appropriately rated power supply before continuing with troubleshooting. WARNING Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. During a transaction, disconnecting the power by removing the battery or unplugging the terminal from a wall power while at very low battery charge may cause transaction data files not yet stored in the terminal memory to be lost. 22 VX 675 INSTALLATION GUIDE TERMINAL SETUP Charging the Smart Battery The VX 675 unit comes with a universal input power pack capable of operating from voltages of 100 V to 240 V AC. 1 Insert the micro-USB plug into the micro-USB port of the VX 675, as shown in the figure below. To Connect the Terminal Power Supply L E T I A N N O E R I F F I D E N V O NOTE C Figure 11 VX 675 Power Supply Connection 2 Insert the AC power cable into the power pack. 3 Plug the AC power cable into a wall outlet or powered surge protector. To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. The light indicators on the VX 675 appear when the terminal receives power. Once it loads the application, the terminal starts the initial VeriFone copyright screen and displays a unique copyright screen. If there is no available application in the terminal, DOWNLOAD NEEDED appears on screen after the initial VeriFone copyright screen. E R V I S I O N A Charging the Smart Battery After unpacking your VX 675 terminal, install the battery and connect the power pack to the unit for 6 hours or until fully charged. NOTE The terminal charges the VX 675 smart battery when the terminal is in the base station. For more information, see Mounting the Terminal Onto the Base Station. The smart battery has a safety circuit to protect the Li-ion cells from overcharging and over-discharging. If the battery is over-discharged, the safety circuit shuts down the battery. The battery must then be recharged to restore operation. VX 675 INSTALLATION GUIDE 23 TERMINAL SETUP Charging the Smart Battery NOTE The VX 675 terminal automatically shuts off when the smart battery reaches the critically low charge state. If this occurs, the smart battery must be recharged for a minimum of 1/2 hour before it can power the terminal. It may take several recharge attempts to reset the safety circuit when charging a smart battery that has been discharged below this critical state. Battery Life Charging and discharging the VX 675 smart battery hundreds of times will wear out the battery. Significantly reduced operating times indicate the need for battery replacement (see Accessories and Documentation for ordering information). WARNING Do not dispose of batteries in a fire. Li-ion batteries must be recycled or disposed of properly. Do not dispose of Li-ion batteries in municipal waste sites. L E T I A N O E N R I F F I D N A V I S I O E R E N V O C 24 VX 675 INSTALLATION GUIDE TERMINAL SETUP Using the Base Station Using the Base Station The primary purpose of the base station is to charge the terminal battery and provide a docking station for the terminal after being used. The Base Station can be positioned on a countertop or mounted to the wall. Standard Base Station The standard Base Station can charge the VX 675 terminal. However, it does not have any external ports and has a single LED to indicate power status. L E T I A N N Figure 12 The VX 675 Standard Base Station O E R I F F I D E N V O C N A V I S I O E R VX 675 INSTALLATION GUIDE 25 TERMINAL SETUP Powering Up the Base Station Powering Up the Base Station Use the procedure in this section to connect the VX 675 Base Stations to a power source. To power up the base station 1 Insert the micro-USB plug into the micro-USB port of the base station, as shown in the figure below. L E T I A N N O E R I F F I D E N V O C Connecting the Base Station to a Power Source Figure 13 2 Insert the AC power cable into the power pack. 3 Plug the AC power cable into a wall outlet or power surge protector. 4 Confirm that the Base Station is powered up as indicated by the solid green N A LED. V I S I O E R 26 VX 675 INSTALLATION GUIDE TERMINAL SETUP Mounting the Terminal Onto the Base Station Mounting the Terminal Onto the Base Station The VX 675 terminal can be placed on the Base Station when not in use for continuous charging of its battery. A B L E T I A N N O E Figure 14 Placing the VX 675 terminal onto the Base Station To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. R I F F I D E N NOTE V O C WARNING Do not plug the power pack into an outdoor outlet or operate the terminal outdoors. Disconnecting the power during a transaction may cause transaction data files not yet stored in terminal memory to be lost. N A V I S I O E R VX 675 INSTALLATION GUIDE 27 TERMINAL SETUP Conducting Wireless Transactions Conducting Wireless Transactions Conducting Smart Card Transactions To Conduct a Smart Card Transaction E N V O CAUTION C To conduct a wireless transaction:
Ensure the terminal is in an optimal position for transmitting. Follow the on-screen instructions provided with your application. The smart card transaction procedure may vary from one application to another. Verify the procedure with your application provider before performing a smart card transaction. 1 Position a smart card with the contacts facing upward (see illustration below). 2 Insert the smart card into the smart card reader slot in a smooth, continuous motion until it seats firmly. 3 Remove the card only when the application indicates the transaction is L E T I A N N O E complete. R I F F I D N A Figure 15 Inserting a Smart Card V I S I O E R Do not remove the smart card in the card reader until the transaction is complete. Premature card removal will invalidate the transaction. 28 VX 675 INSTALLATION GUIDE Using the Magnetic Card Reader To Conduct a Credit or Debit Card Transaction The VX 675 terminal supports credit/debit card transactions. TERMINAL SETUP Using the Magnetic Card Reader 1 Position a magnetic card with the stripe in the card reader and facing inward, toward the keypad. 2 To ensure a proper read of the magnetic swipe card, the user should insert the magnetic card from the top of the unit, as shown in the following illustration. 3 Swipe the card through the magnetic card reader. L E T I A N N O E Figure 16 Using the Magnetic Card Reader R I F F I D E N V O C N A V I S I O E R VX 675 INSTALLATION GUIDE 29 TERMINAL SETUP Using the Magnetic Card Reader R I F F I D E N V O C L E T I A N N O E N A V I S I O E R 30 VX 675 INSTALLATION GUIDE CHAPTER 3 Specifications This chapter discusses power requirements, dimensions, and other specifications of the VX 675 terminal. Power 5V DC 1.0 A DC Power Pack UL, ITE listed, LPS power supply:
a Input rated: 100-240V AC, 50/60 Hz b Output rated: 5V DC 1.0 A Barrel connector polarity:
L E T I A N N
O E R I F F I D
E N Length: 148 mm (5.8 in) Width: 78 mm (3.1 in) Depth: 42 mm (1.6 in) E R V I S I O N A Operating Environment Temperature: 0C to 50 C (32F to 122 F) Relative humidity: 5% to 90%; non-condensing V O C External Dimensions VX 675 INSTALLATION GUIDE 31 SPECIFICATIONS External Dimensions R I F F I D E N V O C L E T I A N N O E N A V I S I O E R 32 VX 675 INSTALLATION GUIDE Maintenance Cleaning the Terminal CHAPTER 4 The VX 675 terminal and Base Stations have no user-serviceable parts. L E T I A To clean the terminal and Base Station, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. N N O E R I F F I D CAUTION Never use thinner, trichloroethylene, or ketone-based solvents they may cause deterioration of plastic or rubber parts. Do not spray cleaners or other solutions directly onto the keypad or terminal display. Terminal Contacts Gently swab the contacts with alcohol or contact cleaner to remove the dirt. It is important that the exposed contacts of the VX 675 battery stay clean and unbent. CAUTION Avoid touching the contacts of the VX 675 battery and the recessed area on the terminal. Finger oils tarnish contacts, causing bad connections. When operating on battery power and experiencing a high occurrence of bad or incomplete data transfers, clean the contacts. E N V O Smart Card Reader Do not attempt to clean the smart card reader. Doing so may void any warranty. For smart card reader service, contact your VeriFone distributor or service provider. N A C V I S I O E R VX 675 INSTALLATION GUIDE 33 MAINTENANCE Smart Card Reader R I F F I D E N V O C L E T I A N N O E N A V I S I O E R 34 VX 675 INSTALLATION GUIDE VeriFone Service and Support CHAPTER 5 For VX 675 terminal problems, contact your local VeriFone representative or service provider. For VX 675 product service and repair information:
USA VeriFone Service and Support Group, 1-800-VeriFone (837-4366), Monday - Friday, 8 A.M. - 8 P.M., Eastern time International Contact your VeriFone representative L E T I A N N O E Returning a Terminal or Smart Battery for Service Before returning a VX 675 terminal, smart battery, or Base Station to VeriFone, you must obtain an MRA number. The following procedure describes how to return one or more VX 675 terminals, smart batteries, or Base Stations for repair or replacement (U.S. customers only). NOTE Customers outside the United States are advised to contact their local VeriFone representative for assistance regarding service, return, or replacement of terminals or batteries. R I F F I D E N To Return a Terminal for Service 1 Get the following information from the printed labels on the bottom of each VX 675 terminal, smart battery, or sled module to be returned:
Product ID, including the model and part number. For example, VX 675 V I S I O and M268-XXX-XX-XXX-2. Serial number (S/N nnn-nnn-nnn) E R 2 Obtain the MRA number(s) by completing one of the following:
V O C N A a Call VeriFone toll-free within the United States at 1-800-VeriFone and follow the automated menu options. Select the MRA option from the automated message. The MRA department is open Monday to Friday, 8 A.M.8 P.M., Eastern Time. Give the MRA representative the information you gathered in Step 1. If the list of serial numbers is long, you can fax the list, along with the information gathered in Step 1, to the MRA department at 727-953-
4172 (U.S.). b Address a fax to VeriFone MRA Dept. with the model and part number(s) Include a telephone number where you can be reached and your fax number. VX 675 INSTALLATION GUIDE 35 VERIFONE SERVICE AND SUPPORT Returning a Terminal or Smart Battery for Service c Complete the Inquiry Contact Form at http://www.verifone.com/aboutus/
contact/contact_form.cfm. Address the Subject box with to VeriFone MRA Dept. Reference the model and part number in the Note box. NOTE One MRA number must be issued for each VX 675 terminal you return to VeriFone, even if you are returning several of the same model. 3 Describe the problem(s). 4 Provide the shipping address where the repaired or replacement unit must be L E T I A N N 5 Keep a record of the following items:
Assigned MRA number(s). VeriFone serial number assigned to the VX 675 terminal, smart battery, or base station you are returning for service or repair (terminal serial numbers are located on the bottom of the unit. Shipping documentation, such as air bill numbers used to trace the returned. R I F F I D shipment. O E Model(s) returned (model numbers are located on the VeriFone label on the bottom of the VX 675 terminal). N A V I S I O E R E N V O C 36 VX 675 INSTALLATION GUIDE VERIFONE SERVICE AND SUPPORT Accessories and Documentation Accessories and Documentation VeriFone produces the following accessories and documentation for the VX 675 terminal. When ordering, please refer to the part number in the left column. VeriFone online store at www.store.verifone.com USA VeriFone Customer Development Center, 800-VeriFone (837-4366), Monday - Friday, 7 A.M. - 8 P.M., Eastern time International Contact your VeriFone representative Contact your local VeriFone distributor to determine which power pack or power cable fits your needs. VPN PWR268-001-01-B DC Power Pack (Universal) VPN PPR 000-000-00-A 25 mm (0.98 in) diameter, 57 mm (2.24 in) wide VPN PPR 000-000-00-A 40 mm (1.57 in) diameter, 57 mm (2.24 in) wide L E T I A Cleaning Kit N N O E Power Pack Printer Paper VeriFone Cleaning Kit V O C R I F F I D VPN 02746-01 E N N A V I S I O E R VX 675 INSTALLATION GUIDE 37 VERIFONE SERVICE AND SUPPORT Accessories and Documentation Documentation VX 675 Certifications and Regulations Sheet VX 675 Quick Installation Guide VX 675 Reference Guide Verix eVo Volume I: Operating System Programming Manual Verix eVo Volume II: Operating System and Communications Programmers Manual Verix eVo Volume III: Operating System Programming Tools Reference Manual VPN DOC265-001-EN-A VPN DOC265-002-EN-A VPN DOC265-004-EN-A VPN DOC00301 VPN DOC00302 VPN DOC00303 L E T I A N N O E R I F F I D N A V I S I O E R E N V O C 38 VX 675 INSTALLATION GUIDE Troubleshooting Guidelines CHAPTER 6 The troubleshooting guidelines provided in the following section are included to help you install and configure your VX 675 terminal successfully. Typical examples of malfunction you may encounter while operating your VX 675 terminal and steps you can take to resolve them are listed in this chapter. If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local VeriFone representative for assistance. L The VX 675 terminal comes equipped with tamper-evident labels. The VX 675 unit contains no user serviceable parts. Do not, under any circumstance, attempt to disassemble the terminal. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local VeriFone service provider. Service conducted by parties other than authorized VeriFone representatives may void any warranty. E E T I A N N O E R I F F I D CAUTION Use only a VeriFone-supplied power pack. Using an incorrectly rated power supply may damage the terminal or cause it not to work as specified. Before troubleshooting, ensure that the power supply being used to power the terminal matches the requirements specified on the bottom of the terminal. (See Specifications, for detailed power supply specifications.) Obtain the appropriately rated power supply before continuing with troubleshooting. N A NOTE V O C N V I S I O E R Terminal Does Not Start Ensure that the smart battery charge state is not below the critically low level. Recharge or replace the smart battery. Ensure that you pressed the green ENTER/ON key for approximately 4 seconds, until the unit lights up. Terminal Display Does Not Show Correct/
Readable Info Recharge or replace the battery. Connect the VX 675 terminal into a known-good power supply (if you have one) to see if this clears the problem. If the problem persists, contact your local VeriFone representative for assistance. VX 675 INSTALLATION GUIDE 39 TROUBLESHOOTING GUIDELINES Smart Battery Does Not Charge Smart Battery Does Not Charge The VX 675 smart battery must initially receive a full charge to ensure proper operation. NOTE Allow the VX 675 terminal to remain connected to the power pack for 6 hours to ensure the battery receives a full charge. Li-ion batteries are not affected by shallow charging. Furthermore, when the terminal has no external power source or battery the coin cell battery provides power to the security circuit. N L E T I A Uninstalling the battery and unplugging the terminal power pack reduce the life of the coin cell battery, which does not recharge and must be replaced if drained. Conserve battery power by turning the VX 675 terminal off when not in use. If N O E R I F F I D the terminal will not be used for an extended period of time, keep the Li-ion battery inserted in the terminal, and power up the terminal periodically to check the battery charge. Do not let the battery charge fall below 10% for extended periods of time as this may permanently diminish the battery capacity. Recharge the battery by attaching the power cable to the terminal and plugging the power pack into a wall outlet. The VX 675 terminal automatically shuts off when the smart battery reaches the critically low charge state. If this occurs, the smart battery must recharge a minimum of 1/2 hour before it can power the terminal. It may take several recharge attempts to reset the safety circuit when charging a smart battery that has been discharged below this critical state. When the spare battery is installed in the base for charging, the Base LED will flash amber if the battery is charging, or stay solid green if the battery is fully charged. If the battery is not charged and the LED does not flash amber, check the contacts on the battery and in the terminal base to make sure they are clean. Also, try charging a known good battery to see if the problem is with the base or with the battery. If the problem persists, contact your local VeriFone representative. V I S I O E R N A E N V O C Spare Battery in Base Station Does Not Charge Blank Display When the VX 675 terminal display screen does not show correct or clearly readable information:
The battery pack may not be connected properly. Remove and reinstall the battery pack. Check terminal power connection. Remove and reapply power to the terminal. If the problem persists, contact your local VeriFone service provider. 40 VX 675 INSTALLATION GUIDE TROUBLESHOOTING GUIDELINES Terminal Does Not Dial Out Terminal Does Not Dial Out If the terminal does not dial out:
Check the telephone line connections. Check that the telephone line is working by plugging it into a working telephone and listening for a dial tone. Replace the telephone cable that connects the terminal with a cable you know is working correctly. If the problem persists, contact your local VeriFone service provider. Printer Does Not Print If the printer does not work properly:
Make sure the battery is properly installed in the terminal. The printer will not L E T I A print if there is no battery in the terminal. O E Check battery status or terminal power connection. The printer will not print if there is an insufficient charge remaining in the battery to complete the print operation. Check if the printer is out of paper (slow red blinking light) and that the roll is properly installed. Open the paper roll cover and install a new roll of printer paper or ensure that the roll is feeding correctly. A solid red indicator light indicates a printer error. Verify that the printer door is properly latched. If the problem persists, contact your VeriFone distributor or service provider. R I F F I D N N Printer Paper Jam If paper jams inside the printer:
Press the button at the bottom of the terminal to unlatch the paper roll cover, N A V I S I O then open the cover. Remove the damaged paper from the paper roll and clear the feed E mechanism. Install a roll of printer paper, as described in Installing the Paper Roll. If the problem persists, it may be due to poor paper quality. Install a new roll of higher-quality paper. R V O C E N WARNING Poor-quality paper may jam the printer. To order high-quality VeriFone paper, refer to Accessories and Documentation. VX 675 INSTALLATION GUIDE 41 TROUBLESHOOTING GUIDELINES Keypad Does Not Respond Keypad Does Not Respond Transactions Fail to Process E N V O C If the keypad does not respond properly:
Check the terminal display. If it displays the wrong character or nothing at all when you press a key, follow the steps outlined in Transactions Fail to Process. If pressing a function key does not perform the expected action, refer to the user documentation for that application to ensure you are entering data correctly. If the problem persists, contact your local VeriFone representative. There are several reasons why the terminal may not be processing transactions. Use the following steps to troubleshoot failures. L E T I A N N O E R I F F I D Check the Magnetic Card Reader Perform a test transaction using one or more different magnetic stripe cards to ensure the problem is not a defective card. Ensure that you are swiping cards properly. With the VX 675 card reader, the black magnetic stripe on the card should face down and inward, toward the keypad and must be inserted from the top of the terminal (see Figure 16). Process a transaction manually, using the keypad instead of the card reader. If the manual transaction works, the problem may be a defective card reader. Contact your VeriFone distributor or service provider. If the manual transaction does not work, proceed to Check the Telephone Line. Check the Smart Card Reader Perform a test transaction using several different smart cards to ensure the N A problem is not a defective card. V I S I O E R prematurely. Ensure that the card is inserted correctly and that the card is not removed Contact your VeriFone distributor or service provider. If the manual transaction does not process, proceed to Check the Telephone Line. 42 VX 675 INSTALLATION GUIDE TROUBLESHOOTING GUIDELINES Transactions Fail to Process Check the Telephone Line Disconnect the telephone line from the VX 675 terminal and connect it to a working telephone to check for a dial tone. If there is no dial tone, replace the telephone cable. If the problem appears to be with the telephone line, check with the party you are trying to call to see if their system is operational. If they are not experiencing difficulties with their line, contact the telephone company and have your line checked. If the telephone line works, contact your local VeriFone representative for assistance. L E T I A N N O E R I F F I D E N V O C N A V I S I O E R VX 675 INSTALLATION GUIDE 43 TROUBLESHOOTING GUIDELINES Transactions Fail to Process R I F F I D E N V O C L E T I A N N O E N A V I S I O E R 44 VX 675 INSTALLATION GUIDE FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 4444RF Exposure Information (SAR) This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the device as reported to the FCC when tested for use at the body is 0.694 W/kg and when worn on the body, as described in this user guide, is 0.694 W/kg
(Body-worn measurements differ among device models, depending upon available accessories and FCC requirements.) While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display ID:
Grant B32VX675GPRSCTLS. For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and the positions the handset a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do no t use a body-worn accessory and are not holding the device at the ear, position the handset a minimum of 1.5 cm from your body when the phone is switched on. of www.fcc.gov/oet/ea/fccid searching section FCC after on esky
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[Jmno vrobce] tmto prohlauje, e tento [typ zazen] je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 1999/5/ES. Undertegnede [fabrikantens navn] erklrer herved, at flgende udstyr
[udstyrets typebetegnelse] overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF. Hiermit erklrt [Name des Herstellers], dass sich das Gert [Gertetyp] in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 1999/5/EG befindet. Kesolevaga kinnitab [tootja nimi = name of manufacturer] seadme [seadme tp = type of equipment] vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. Hereby, [name of manufacturer], declares that this [type of equipment] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Por medio de la presente [nombre del fabricante] declara que el [clase de equipo] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
[name of manufacturer] [type of equipment]
1999/5/. Par la prsente [nom du fabricant] dclare que l'appareil [type d'appareil] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Con la presente [nome del costruttore] dichiara che questo [tipo di apparecchio] conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar o [name of manufacturer / izgatavotja nosaukums] deklar, ka [type of equipment / iekrtas tips] atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. iuo [manufacturer name] deklaruoja, kad is [equipment type] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Hierbij verklaart [naam van de fabrikant] dat het toestel [type van toestel] in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Hawnhekk, [isem tal-manifattur], jiddikjara li dan [il-mudel tal-prodott]
jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Alulrott, [gyrt neve] nyilatkozom, hogy a [... tpus] megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak. Niniejszym [nazwa producenta] owiadcza, e [nazwa wyrobu] jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
[Nome do fabricante] declara que este [tipo de equipamento] est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE.
[Ime proizvajalca] izjavlja, da je ta [tip opreme] v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 1999/5/ES.
[Meno vrobcu] tmto vyhlasuje, e [typ zariadenia] spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES.
[Valmistaja = manufacturer] vakuuttaa tten ett [type of equipment = laitteen tyyppimerkint] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Hrmed intygar [fretag] att denna [utrustningstyp] str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. Portugus
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A accessories 37 documentation 38 power packs 37 VeriFone cleaning kit 37 B Base Station 25 batteries See also smart battery E N C cleaning kit 37 connection ports 17 contact VeriFone 35 D dial out problems V O C troubleshooting 41 displays troubleshooting 39, 40 documentation 37 acronym definitions 7 conventions 6 ordering 38 E electrical considerations 14 environmental factors 14 H HDMI 7 I installation 9 R I F F I D O E E R connecting the terminal power pack 22 terminal location 14 unpacking the shipping carton 15 INDEX K keypads troubleshooting 42 cleaning the terminal 33 cleaning the terminal contacts 33 L M maintenance E T I A P paper jams paper rolls N N troubleshooting 41 for thermal printers 18, 41 installation 18 power adapter cables 17 power packs AC version 37 connecting 22 DC version 37 ordering 37 N A .2 troubleshooting 41 printers V I S I O S SIM cards for GSM models 20 smart battery battery life 24 charging 23 conserving power 21 disposal 24 features 21 recharging 24 troubleshooting 40 specifications DC power pack 31 power 31 standard Base Station 25 VX 675 INSTALLATION GUIDE 45 E I A N N O E INDEX T T technical support contacting VeriFone 35 terminal features general 16 terminals R I F I D about the thermal printer paper 18, 41 paper jams 41 troubleshooting 41 accessories 37 benefits 10 cleaning 33 documentation 37 electrical considerations 14 environmental factors 14 features 16 repair 35 replacement 35 service and support 35 troubleshooting 39, 40 E N thermal printer paper storage 18 thermal printers O transactions smart cards 28 troubleshooting batteries 40 displays 39, 40 guidelines 39 keypads 42 printers 41 terminal transactions 42 terminals 39, 41 46 VX 675 INSTALLATION GUIDE VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA 1-800-VERIFONE www.verifone.com L E T I A N N N A .2 V I S I O R I F F I D O E E R E N V O C VX 675 Installation Guide VeriFone Part Number DOC265-003-EN-A, Revision A.2
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2012-03-02 | 1850.2 ~ 1909.8 | PCB - PCS Licensed Transmitter | Original Equipment |
2 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2012-03-02
|
||||
1 2 | Applicant's complete, legal business name |
VeriFone Inc
|
||||
1 2 | FCC Registration Number (FRN) |
0022825988
|
||||
1 2 | Physical Address |
1400 West Stanford Ranch Road Suite 200
|
||||
1 2 |
Rocklin, California 95765
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
T******@TIMCOENGR.COM
|
||||
1 2 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
1 2 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
app s | FCC ID | |||||
1 2 | Grantee Code |
B32
|
||||
1 2 | Equipment Product Code |
VX675GPRSCTLS
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
D**** P****
|
||||
1 2 | Title |
Director, Engineering
|
||||
1 2 | Telephone Number |
916-6********
|
||||
1 2 | Fax Number |
916-6********
|
||||
1 2 |
D******@verifone.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 2 | DXX - Part 15 Low Power Communication Device Transmitter | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | POINT OF SALE TERMINAL | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Power listed is EIRP for part 24 and ERP for part 22. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 1.5cm from the users body. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR value is 0.69W/kg. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Bureau Veritas CPS (H.K.) Ltd., Taoyuan Branch
|
||||
1 2 | Name |
K****** L******
|
||||
1 2 | Telephone Number |
+886-******** Extension:
|
||||
1 2 | Fax Number |
+886-********
|
||||
1 2 |
k******@tw.bureauveritas.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.2 | 848.8 | 0.95 | 0.02 ppm | 246KGXW | ||||||||||||||||||||||||||||||||||
1 | 2 | 24E | 1850.2 | 1909.8 | 0.99 | 0.01 ppm | 246KGXW | ||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 13.56000000 | 13.56000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC