Complete users manual TL96457/TL96547 DECT 6.0 cordless telephone/
answering system with BLUETOOTH wireless technology BC Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information section on pages 193-195 of this manual. Please thoroughly read this Complete users manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energyconserving standards right out of the box. No further action is necessary. This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets and speakerphones. Visit www.telephones.att.com/accessories for a list of compatible cordless headsets and speakerphones. Model number: TL96457 (four handsets) TL96547 (five handsets) Type:
DECT 6.0 cordless telephone/answering system with BLUETOOTH wireless technology Serial number: __________________________________________________________ Purchase date: __________________________________________________________ Place of purchase: _______________________________________________________ Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service. Compatible with Hearing Aid T-Coil T TIA-1083 Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. 2017 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Abridged users manual TL96457/TL96547 DECT 6.0 cordless telephone/
answering system with BLUETOOTH wireless technology Abridged users manual Quick start guide Telephone base B a t t e r y P a c k
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C E C T V E R S L E H A U T Cordless handset
(4 for TL96457)
(5 for TL96547) Charger for cordless handset with power adapter installed
(3 for TL96457)
(4 for TL96547) Battery for cordless handset
(4 for TL96457)
(5 for TL96547) Battery compartment cover
(4 for TL96457)
(5 for TL96547) Power adapter for telephone base Telephone line cord Wall-mount bracket Complete users manual TL96457/TL96547 DECT 6.0 cordless telephone/
answering system with BLUETOOTH wireless technology Table of contents Getting started Installation .......................................................... 1 Quick reference guide - telephone base .........................................................................2 Quick reference guide - handset .........7 Telephone base and charger installation ........................................................ 11 Telephone base installation ............ 11 Charger installation ..............................12 Battery installation and charging .....13 Battery backup mode ...............................16 To activate the mode ..........................16 Operation ....................................................16 Installation options .....................................17 Tabletop to wall-mount installation ..................................................17 Wall-mount to tabletop installation ................................................. 18 Bluetooth Introducing Bluetooth ..............................19 Connect to CellTM application ........21 Glossary of terms ........................................ 22 Bluetooth setup ........................................... 23 Add a cell phone .................................... 23 Add a headset ......................................... 25 Auto connection ....................................26 Bluetooth connection from idle mode..............................................................26 Device list and connection ............. 27 Review the device list ......................... 27 Connect/disconnect an active device ............................................................ 27 Remove a device ...................................28 Replace an active device ..................29 Download directory .............................30 Interruption to directory download .................................................... 32 View the directory download information ............................................... 32 Change PIN ................................................ 33 Cell ringer ................................................... 33 Remote voice control ...............................34 Activate remote voice control ..... 35 Telephone settings Handset and telephone base settings .............................................................. 37 Ringer volume .........................................38 Ringer tone ................................................39 LCD language ...........................................40 Set date and time ..................................41 Caller ID announce ...............................42 Set speed dial voicemail number .........................................................43 Voicemail (visual message waiting) indicator ..................................44 Clear voicemail indicator/
indication ....................................................44 Key tone ......................................................45 Use caller ID to automatically set date and time ..................................46 Home area code ....................................47 Cell area code ..........................................48 Dial mode ...................................................49 Web address .........................................49 QUIET mode ..............................................50 No line alert ................................................51 Cell alert ......................................................51 Telephone operation Telephone operation ................................ 52 Make, answer or end a home call ................................................................... 52 Make, answer or end a cell call .....54 Silence the ringer .................................. 55 Call waiting on the home line ....... 55 Cell phone voicemail ...........................56 Answer an incoming cell call while on a home call ............................56 Call waiting on the cell line .............56 Answer an incoming home call while on a cell call .................................. 57 Conference calls ...........................................58 Conference home and cell calls .................................................................58 Options while on calls ..............................60 Handset speakerphone ....................60 Volume control .......................................60 Mute ................................................................61 Temporary tone dialing .....................61 Hold ................................................................62 Equalizer ..................................................62 Chain dialing .............................................63 Redial ...................................................................65 Last number redial ...............................65 Dial a redial entry ..................................65 Insert the area code to the redial number ..........................................66 Save a redial entry to the directory ......................................................67 Delete a redial entry............................68 Handset locator............................................69 Multiple handset use Join a call in progress ...............................70 Intercom .............................................................71 Initiate an intercom call .....................71 Answer an intercom call ................... 73 End an intercom call ............................ 73 Answer an incoming call during an intercom call ...................................... 74 Call transfer using intercom ................ 75 Push-to-talk (PTT) ......................................78 Turn PTT incoming signal on or off ..............................................................78 PTT call to a single device ...............79 PTT call to multiple devices ............81 Answer a PTT call ..................................83 Change a one-to-one PTT call to an intercom call ...............................84 Answer an incoming call during PTT ..................................................................84 Make an outgoing call during PTT ..................................................................85 End or leave a PTT call .......................85 Directory About the directory ...................................86 Create and review entries .....................87 Create a new entry in the home directory ......................................................87 Add a predialed telephone number to the directory ..................90 Review the directory .........................91 Search by name .....................................92 Dial a directory entry ..........................92 Edit or delete entries ................................93 Edit a directory entry .........................93 Edit the label of a directory entry...............................................................95 Delete a directory entry ...................95 Remove a downloaded directory ......................................................95 Caller ID About caller ID ...............................................96 Information about caller ID with call waiting .................................................96 Caller ID operation ...................................... 97 How the caller ID log works ........... 97 Missed (new) call indicator ............. 97 Memory match .....................................97 Review the caller ID log ..................98 View dialing options ............................99 Dial a caller ID log entry ....................99 Save a caller ID log entry to the directory ................................................... 100 Delete caller ID log entries ........105 Reasons for missing caller ID information ...................................................106 Smart call blocker About Smart call blocker* ...................107 Call categories ..................................... 108 Call controls ............................................109 Call block settings ......................................111 Set Smart call blocker on/off ......111 Control calls without numbers ...111 Allow list .................................................... 118 Star name list .........................................122 Screening announcements ..........125 Voice guide to set Smart call blocker ........................................................128 Allowed calls .................................................129 Allow calls without numbers .......129 Allow uncategorized calls ..............130 Blocked calls ..................................................131 Block calls without numbers ........131 Blocked calls .................................................132 Block uncategorized calls..............132 Screen calls without numbers ..........133 Answer call once ..................................134 Send call to answering system ..135 End call .......................................................135 Screen uncategorized calls ................136 Allow call once .......................................138 Always allow ...........................................138 Block call ...................................................139 Send call to answering system ........................................................139 Option while on a call ............................ 140 Answering system Answering system settings ................ 141 Announcement ..................................... 141 Answer on/off .......................................143 Voice guide to set up answering system ....................................................... 144 Call screening.........................................145 Number of rings .................................. 146 Remote access code .........................147 Message alert tone ........................... 148 Message recording time ............... 149 About the answering system ............150 Answering system and voicemail ...................................................150 Use the answering system and voicemail together .............................150 Message capacity ................................151 Voice prompts ........................................151 Call screening.........................................152 Call intercept ..........................................153 Temporarily turn off the message alert tone............................153 Message playback .....................................154 Options during playback ................155 Delete all old messages .................. 157 Record and play memos .......................158 Record a memo ....................................158 Playback a memo ................................158 Remote access ............................................159 To remotely access the answering system ...............................159 Redefining long range coverage and clarity .................................................201 HD audio ....................................................201 Simulated full-duplex handset and base speakerphones ..............201 Index Index .................................................................. 202 Appendix Add and register handsets/
headsets/speakerphones ................... 161 Register a handset to your telephone base ..................................... 161 Deregister handsets ................................163 Deregister all handsets from the telephone base ............................163 Screen icons ................................................. 164 Handset screen icons ...................... 164 Telephone base screen icons......165 Alert tones .....................................................166 Handset alert tones ..........................166 Telephone base alert tones .........167 Lights .................................................................168 Handset indicator lights .................168 Telephone base indicator lights ............................................................168 Screen messages ......................................169 Troubleshooting......................................... 175 Maintenance .................................................192 Important safety information ..........193 Safety information .............................193 Especially about cordless telephones .............................................. 194 Precautions for users of implanted cardiac pacemakers ............................................195 ECO mode ................................................195 Especially about telephone answering systems ............................195 FCC Part 68 and ACTA ............................196 FCC Part 15 .....................................................197 California Energy Commission battery charging testing instructions ...................................................198 Limited warranty .......................................199 Technical specifications ........................201 DECT 6.0 digital technology .........201 Telephone operating range .........201 Getting started Installation You must install and charge the battery before using the cordless handset. See pages 13-15 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 17). For optimum range and better reception, place the telephone base in a central and open location. You may hear interference if your cellular phone is too close to the telephone base during a CELLULAR call. Make sure that your Bluetooth enabled cellular phone is within 15 feet of the telephone base in order to maintain a clear and consistent connection between your Bluetooth cell phone, telephone base and cell tower. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 11). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the telephone base and charger too close to:
f Communication devices such as television sets, VCRs, or other cordless telephones. f Excessive heat sources. f Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. f Excessive dust sources such as a workshop or garage. f Excessive moisture. f Extremely low temperature. f Mechanical vibration or shock, such as on top of washing machine or workbench. 1 Quick reference guide - telephone base Softkeys (2) f Press to select the menu item displayed above the key. f While in a menu, press to select an item, save an entry or setting, cancel an operation, or back up to the previous menu. CID f Press to scroll down while in a menu. f Press to review the caller ID log when the telephone is not in use (page 98). f While entering names or numbers, press to move the cursor to the left. CANCEL f While in a menu, press to exit without making changes or press and hold to return to idle mode. f Press and hold while the telephone is not in use to erase the displayed message (XX missed calls, page 97). 2 DIR f Press to scroll up while in a menu. f Press to show directory entries when the telephone is not in use (page 91). f While entering names or numbers, press to move the cursor to the right. CELL 1/CELL 2/HEADSET light f On when the telephone base is paired and connected with a Bluetooth device. f Flash alternately while pairing a Bluetooth device. f Flashes quickly when there is an incoming cell call.
/FIND HS f Press the button to page all system handsets (page 69). Getting started Quick reference guide - telephone base MIC f Microphone. PTT/FLASH f Press to display the PTT menu to begin a PTT call. f Press and hold to begin a one-to-group broadcast when the telephone base is not in use (page 81). f During a call, press to answer an incoming home call when you receive a call waiting alert (page 55). REDIAL/PAUSE f Press repeatedly to view the last ten numbers dialed (page 65). f While entering numbers, press and hold to insert a dialing pause (page 99).
/VOLUME/
f Press to adjust the volume during message playback (page 155). 3 f Press to adjust the listening volume during a call (page 60). f When the phone is not in use, press to adjust the telephone base ringer volume for all lines (page 38). CELL 1 f Press to make, answer or end a cell call on CELL 1 line (page 54). f During a call, press to answer an incoming call on CELL 1 line when you hear a call waiting alert (page 56). CELL 2 f Press to make, answer or end a cell call on CELL 2 line (page 54). f During a call, press to answer an incoming call on CELL 2 line when you hear a call waiting alert (page 56). Getting started Quick reference guide - telephone base HOME (Speakerphone) f Press to make or answer a home call using the speakerphone (page 52). f Flashes quickly when there is an incoming home call. f Flashes slowly when a home call is on hold. CALL BLOCK f Press to block the incoming call when the telephone is ringing (page 107) or during the call (page 140). f When the handset is not in use, press to show the Smart call blocker menu
(page 111). MUTE f During a call, press to mute the microphone (page 61). f While the telephone base is ringing, press to silence the ringer temporarily
(page 55). 4 X/DELETE f Press to delete the message currently playing (page 155). f When the phone is not in use, press twice to delete all previously reviewed messages (page 155). f While reviewing the redial list, directory, caller ID log, allow list, block list, or star name list, press to delete an individual entry (pages 68, 95, 105, 121, 117 and 124). f While entering names or numbers, press to delete a digit or a character. f While predialing, press to delete a digit.
/REPEAT f During message playback, press to repeat a message or press twice to play the previous message (page 155). Getting started Quick reference guide - telephone base 8
/SKIP f During message playback, press to skip to the next message (page 155).
/PLAY/STOP f Press to play messages (page 155). f Press to stop message playback (page 155). VOICE f Press to activate the voice-controlled application of connected cell phone
(page 34). ANS ON/OFF f Press to turn the answering system on or off (page 143). 8 1 f While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory. f Press and hold to set (page 43) or to dial your voicemail number. TONE /a>A f Press to switch to tone dialing temporarily during a call if you have pulse service (page 146). f While entering names, press to change the next letter to upper or lower case. QUIET# (pound key) f Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 99). f Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 50). 5 Getting started Quick reference guide - telephone base Main menu The selected menu item is highlighted. Feature menu f Answering sys (page 141) f Smart call blk (page 107) f Directory (page 86) f Caller ID log (page 96) f Intercom (page 71) f Bluetooth (page 19) f Ringers (page 38) f Set date/time (page 41) f Caller ID annc (page 42) f Settings (page 40) f Web address (page 49) Menu Using menus:
1. Press MENU in idle mode (when the telephone is not in use) to enter the main menu. 2. Press CID or DIR to scroll through menu items. 3. Press SELECT to select or save the highlighted item.
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Press BACK or CANCEL to cancel an operation, back up to the previous menu, or exit the menu display. 6 Getting started Quick reference guide - handset CHARGE light f On when the handset is charging in the telephone base or charger. VOICE f Press to activate the voice-controlled application of connected cell phone
(page 34). PUSH TO TALK f Press to initiate a one-to-one (page 79) or one-to-group (page 81) broadcast. f Press and hold to broadcast to a group of system devices (page 81). Softkeys (2) f Press to select the menu item displayed above the key (page 10). f While in a menu, press to select an item, save an entry or setting, cancel an operation, or back up to the previous menu. 7 CELL 1/ CELL 2 f Press to make or answer a cell call
(page 54). f During a call, press to answer an incoming CELL 1/2 call when you hear a call waiting alert (page 56). DIR/VOLUME f Press to show directory entries when the telephone is not in use (page 91). f Press to scroll up while in a menu. f Press to increase the listening volume when on a call (page 60), or increase the message playback volume (page 155). f While entering names or numbers, press to move the cursor to the right. Getting started Quick reference guide - handset CID/VOLUME f Press to review the caller ID log when the telephone is not in use (page 98). f Press to scroll down while in a menu. f Press to decrease the listening volume when on a call (page 60), or decrease the message playback volume (page 155). f While entering names or numbers, press to move the cursor to the left. HOME/FLASH f Press to make or answer a home call
(page 52). f During a call, press to answer an incoming home call when you receive a call waiting alert (page 55). f During message playback, press to call back the caller if the callers number is available (page 155). OFF/CANCEL f During a call, press to hang up (page 52 or page 54). f While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode. f When the handset is ringing, press to mute the ringer temporarily (page 55). f Press and hold while the telephone is not in use to erase the displayed message (XX missed calls, page 97). 1 f While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory
(page 99). f Press and hold to set (page 43) or to dial your voicemail number. 8 Getting started Quick reference guide - handset TONE /a>A f Press to switch to tone dialing temporarily during a call if you have pulse service (page 146). f While entering names, press to change the next letter to upper or lower case. QUIET# (pound key) f Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 99). f Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 50).
/SPEAKER MUTE/DELETE f During a call, press to mute the microphone
(page 61). f When the handset is ringing, press to mute the ringer temporarily (page 55). f While reviewing the redial list, directory, caller ID log, allow list, block list, or the star name list, press to delete an individual entry (pages 68, 95, 105, 121, 117 and 124). f While predialing, press to delete digits. f During message or announcement playback, press to delete the playing message or the recorded announcement. REDIAL/PAUSE f Press repeatedly to view the last 10 numbers dialed (page 65). f Press to make or answer a home call using the speakerphone (page 52). f Press to answer a cell call using the speakerphone (page 54). f Press to switch between the speakerphone and the handset (page 60). f While entering numbers, press and hold to insert a dialing pause (page 87). CALL BLOCK f Press to block the incoming call when the telephone is ringing (page 107) or during the call (page 140). f When the handset is not in use, press to show the Smart call blocker menu (page 111). 9 Getting started Quick reference guide - handset Main menu The selected menu item is highlighted. Menu Feature menu f Play messages (page 154) f Answering sys (page 141) f Smart call blk (page 107) f Directory (page 86) f Caller ID log (page 96) f Intercom (page 71) f Ringers (page 38) f Set date/time (page 41) f Caller ID annc (page 42) f Settings (page 40) f Web address (page 49) Using menus:
1. Press MENU in idle mode (when the telephone is not in use) to enter the main menu. 2. Press CID or DIR to scroll through menu items. 3. Press SELECT to select or save the highlighted item.
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Press BACK or OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display. 10 Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-mounting, see Installation options on page 17 for details. Telephone base installation Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch. Plug one end of the telephone line cord into a telephone jack or a DSL filter. Route the power adapter cord through this slot. Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base. Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base. If you have DSL high-speed Internet service, a DSL filter (not included) is required. Route the telephone line cord through this slot. Raise the antenna. 11 Getting started Telephone base and charger installation Charger installation Plug the power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION f Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. f The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 12 Getting started