FCC ID: EW780-H0GK-06 Cordless Hotel Telephone

Analog Next Gen SeriesNG-A3412Analog Next Gen Cordless 1-line Hotel TelephoneNG-C3411HCVirtual Bundle of NG-C5101 and C5012Next Gen Cordless 1-line Handset and ChargerNG-C5101Next Gen Cordless 1-line HandsetC5012ChargerUsers Guide Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. This product should be installed by a qualified technician. 2. Read and understand all instructions. 3. Follow all warnings and instructions marked on the product. 4. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 6. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 7. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 8. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied at the premises, consult your dealer or local power company. 9. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 10. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 11. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base station or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 12. Do not overload wall outlets and extension cords. 13. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhibits a distinct change in performance. 14. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 15. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain EN - 2 CAUTIONS Keep small metallic objects such as pins and staples away from the handset receiver. the supplied There may be a risk of explosion if a wrong type of handset battery is used. rechargeable Use only battery or replacement battery (Model No. 523450AR1000 for NG-A3412's cordless handset and Model No. Ni-MH AAA550*2 backup battery for NG-A3412's telephone base). Dispose of used batteries according to the instructions. Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD (for example, in the case of some lithium BATTERY types). Disposal of a BATTERY into fire or a hot oven, or mechanically crushing or cutting of a BATTERY, that can result in an EXPLOSION. Leaving a BATTERY in an extremely high temperature surrounding environment that can result in an EXPLOSION or the leakage of flammable liquid or gas. A BATTERY subjected to extremely low air pressure that may result in an EXPLOSION or the leakage of flammable liquid or gas. SAVE THESE INSTRUCTIONS circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include:

medical use of oxygen without adequate ventilation;

(cleaning industrial gases solvents; gasoline vapors; etc.); a leak of natural gas; etc. 16. Only put the handset of your telephone next to your ear when it is in normal talk mode. 17. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 18. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. 19. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the users manual. 20. This product should be mounted at a height of less than 2 meters. 21. The products require connection to the local telephone exchange system within the same building. EN - 3 English Instructions de scurit importantes La plaque signaltique applique est situe au bas et l'arrire de la base du produit. Lorsque vous utilisez votre quipement tlphonique, des prcautions de base doivent toujours tre prises pour rduire les risques dincendie, dlectrocution et de blessure, notamment les suivantes:

1. Ce produit doit tre install par un technicien qualifi. 2. Lire et comprendre toutes les instructions. 3. Respecter tous les avertissements et instructions figurant sur le produit. 4. Dbranchez ce produit de la prise murale avant de le nettoyer. Nutilisez pas de nettoyants liquides ou en arosol. Utilisez un chiffon humide pour le nettoyage. 5. Nutilisez pas ce produit prs de leau, par exemple prs dune baignoire, dune cuvette de lavage, dun vier de cuisine, dune cuve de lavage ou dune piscine, ou dans un sous-

sol ou une douche humide. 6. Ne pas placer ce produit sur une table, une tagre, un support ou toute autre surface instable. 7. Des fentes et des ouvertures larrire ou en-

dessous du socle du tlphone et du combin sont prvues pour la ventilation. Afin de les protger contre la surchauffe, ces ouvertures ne doivent pas tre obstrues en plaant le produit sur une surface souple comme un lit, un divan ou un tapis. Ce produit ne doit jamais tre plac proximit ou au-dessus dun radiateur ou dun registre de chaleur. Ce produit ne doit pas tre plac dans un endroit o une ventilation adquate nest pas assure. 8. Ce produit ne doit tre utilis quavec le type de source dnergie indiqu sur ltiquette de marquage. Si vous ntes pas sr du type dalimentation lectrique sur place, consultez votre revendeur ou votre compagnie dlectricit locale. 9. Ne laissez rien reposer sur le cordon dalimentation. Ninstallez pas ce produit un endroit o lon pourrait marcher sur le cordon. 10. Nintroduisez jamais dobjets de quelque nature que ce soit dans ce produit par les fentes du socle du tlphone ou du combin, car ils pourraient toucher des points de tension dangereux ou crer un court-circuit. Ne jamais renverser de liquide de quelque nature que ce soit sur le produit. 11. Pour rduire le risque dlectrocution, ne dmontez pas ce produit, mais confiez-le un service aprs-vente agr. Ouvrir ou retirer des parties du socle du tlphone ou du combin autres que les portes daccs spcifi es peut vous exposer des tensions dangereuses ou dautres risques. Un remontage incorrect peut provoquer une lectrocution lors de lutilisation ultrieure du produit. 12. Ne surchargez pas les prises murales et les rallonges lectriques. 13. Dbranchez ce produit de la prise murale et confi ez lentretien un centre de service agr dans les conditions suivantes :

Lorsque le cordon dalimentation ou la fiche est endommag ou effiloch. Si du liquide a t renvers sur le produit. Si le produit a t expos la pluie ou leau. Si le produit ne fonctionne pas normalement en suivant les instructions dutilisation. Ne rglez que les commandes qui sont couvertes par le mode demploi. Un mauvais rglage des autres commandes peut entraner des dommages et ncessite souvent un travail important de la part dun technicien autoris pour remettre le produit en tat de fonctionnement. Si le produit est tomb et que le socle du tlphone et/ou le combin ont t endommags. Si le produit prsente un changement distinct de performance. EN - 4 14. vitez dutiliser un tlphone (autre que sans fil) pendant un orage lectrique. Il existe un risque dlectrocution d la foudre. 15. Nutilisez pas le tlphone pour signaler une fuite de gaz proximit de la fuite. Dans certaines circonstances, une tincelle peut se produire lorsque ladaptateur est branch dans la prise de courant, ou lorsque le combin est replac dans son berceau. Il sagit dun vnement courant associ la fermeture de tout circuit lectrique. Lutilisateur ne doit pas brancher le tlphone dans une prise de courant, ni placer un combin charg dans son socle, si le tlphone est situ dans un environnement contenant des concentrations de gaz inflammables ou propices aux flammes, moins quil ny ait une ventilation adquate. Une tincelle dans un tel environnement pourrait crer un incendie ou une explosion. Ces environnements peuvent comprendre

: lutilisation mdicale de loxygne sans ventilation adquate; les gaz industriels

(solvants de nettoyage; vapeurs dessence;

etc.); une fuite de gaz naturel; etc. 16. Ne placez le combin de votre tlphone prs de votre oreille que lorsquil est en mode de conversation normal. 17. Les adaptateurs dalimentation sont destins tre correctement orients en position verticale ou au sol. Les broches ne sont pas conues pour maintenir la fiche en place si elle est branche au plafond, sous la table ou dans une prise de courant darmoire. 18. Utilisez uniquement le cordon dalimentation et les piles indiqus dans ce manuel. Ne jetez pas les piles au feu. Elles risquent dexploser. Vrifiez auprs des autorits locales les ventuelles instructions spciales dlimination. 19. En position de montage mural, veillez monter le socle du tlphone sur le mur en alignant les oeillets avec les montants de fixation de la plaque murale. Ensuite, faites glisser le socle tlphonique vers le bas sur les deux montants de montage jusqu' ce qu'il se verrouille en place. Reportez-vous aux instructions compltes dans la section Installation du guide d'utilisation. 20. Ce produit doit tre install une hauteur infrieure 2 mtres. 21. Les produits ncessitent une connexion au systme de central tlphonique local dans le mme btiment. Mise en garde Gardez les petits objets mtalliques tels que les pingles et les agrafes loin du combin. Il peut y avoir un risque d'explosion si un mauvais type de pile de combin est utilis. Utilisez uniquement la pile rechargeable fournie ou une pile de remplacement (modle no. 523450AR1000 pour le combin sans fil du NG-A3412 et modle no. Ni-MH AAA550*2 pour le socle du NG-A3412). liminez les piles usages conformment aux instructions. Remplacement d'une BATTERIE par un type incorrect qui peut vaincre un SAFEGUARD

(par ex.ample, dans le cas de certains types de BATTERIE au lithium);

L'limination d'une BATTERIE dans le feu ou dans un four chaud, ou l'crasement ou le dcoupage mcanique d'une BATTERIE, pouvant entraner une EXPLOSION;

Laisser une BATTERIE dans un environnement temprature extrmement leve pouvant entraner une EXPLOSION ou une fuite de liquide ou de gaz inflammable;

Une BATTERIE soumise une pression d'air extrmement basse peut entraner une EXPLOSION ou une fuite de liquide ou de gaz inflammable. CONSERVEZ CES INSTRUCTIONS EN - 5 English Table of contents Important safety instructions ..................2 Instructions de scurit importantes ..... 4 Parts check list .........................................7 Telephone layout ................................... 8 Installation .............................................11 Set up ....................................................18 Operation ..............................................21 Appendix ..............................................23 Troubleshooting ................................................... 23 Warranty Program .............................................. 30 Operating range ................................................. 32 About cordless telephones ............................... 32 FCC, ACTA and IC regulations ......................... 33 Maintenance ........................................................ 36 Disclaimer and Limitation of Liability.............. 36 Technical specifications ........................ 37 NG-A3412 ..........................................................37 NG-C3411HC ....................................................... 37 EN - 6 Parts check list Items contained in the respective cordless telephone package:

Parts included Model name Model number Telephone base with overlay and Pre-

installed Backup battery Base Stand |

Wall Mount Bracket Telephone line cord with Power connector

| Telephone Base Power Adapter Cordless handset |

Handset battery Handset charger

| Power adapter Analog Next Gen Cordless 1-line Hotel Telephone NG-A3412 Next Gen Cordless 1-line Handset and Charger NG-C3411HC

(virtual bundle of NG-C5101 and C5012) EN - 7 English Telephone layout Analog Next Gen Cordless 1-line Hotel Telephone - NG-A3412 Telephone Base 4 5 6 7 1 2 3 10 9 8 11 13 12 Dial keys Find Handset button Charging poles Charge LED 1 2 3 4 5 Message waiting LED 6 Speed dial keys 7 MUTE key 8 VOLUME key 9 10 VOLUME + key SPEAKER key 11 Telephone line and power jack 12 Backup battery compartment 13 Speakerphone EN - 8 Telephone layout Analog Next Gen Cordless 1-line Hotel Telephone - NG-A3412 Next Gen Cordless 1-line Handset and Charger - NG-C3411HC Next Gen Cordless 1-line Handset - NG-C5101 Cordless Handset 14 15 11 12 SPEAKER key MUTE key 13 Charging contacts 14 Message waiting LED 15 Speakerphone 1 2 3 4 5 6 7 8 9 10 1 2 3 4 Handset earpiece VOLUME keys TALK/FLASH key OFF/Cancel key 5 Numeric dial keys 6 7 8 HOLD key MESSAGES key Speed dial keys Low battery LED 9 10 Microphone 11 12 13 EN - 9 English Next Gen Cordless 1-line Handset and Charger - NG-C3411HC Charger - C5012 Charger 1 2 1 2 Charge LED Charging poles EN - 10 Installation Analog Next Gen Cordless 1-line Hotel Telephone - NG-A3412 Installation option - desktop position The telephone comes ready for desktop use. 1. Turn the telephone base over with the bottom side facing up. Connect the telephone line cord as shown below. Telephone wall jack LINE Telephone line cord Power cord connector PHONE 2. Align the grooves of the base stand with the telephone base. Slide the base stand up to secure it. 3. Plug the other end of the telephone line cord to the telephone wall jack and the power cord connector to the power adapter. Plug the power adapter to a wall power outlet. Note:

When the telephone base has been initially installed, make sure the telephone line cord is plugged firmly into the telephone wall jack and the power adapter, and the power adapter is securely plugged into an outlet not controlled by a wall switch. 4. Bend a small paperclip and gently insert it to the Base battery ON pinhole to turn on the telephone base. Without turning on the battery, the telephone base cannot be charged. Charge the telephone base to enable battery backup feature. The battery is fully charged after 12 hours of continuous charging. 5. Install the handset battery as described in

"Installing or replacing a cordless handset battery" on page 15. 6. Place the cordless handset on the telephone base cradle. CAUTIONS Use only the supplied cable and power adapter. The supplied cable is not designed for use in any other IT devices. Misuse it on your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007. EN - 11 English To test your installation on the telephone base. Listen for a dial Press tone, and then press again to hang up. To unmount the base stand Simply slide the base stand down, and lift it from the telephone base. Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Unmount the base stand from the telephone base. Disconnect all cords and cables from the telephone base. Put the cordless handset aside. 2. Turn the telephone base over with the bottom side facing up. Align the grooves with the wall mount bracket. Slide the wall mount bracket up. 4. Mount the telephone base on the wall by positioning the eyelets on the telephone base and the mounting bracket against the mounting studs. Then slide the telephone base down on both mounting studs until it locks into place. Eyelets 5. Replace the cordless handset on the telephone base cradle. To remove the wall mount bracket from the telephone base 1. Slide the telephone base up to remove it from the mounting studs on the wall. 2. Disconnect all cords and cables from the telephone base. 3. Slide the wall mount bracket down and lift it from the telephone base. 3. Connect the telephone as described in

"Telephone base installation" on page 11. EN - 12 wall mount bracket dimensions Unit: mm EN - 13 English replacing a telephone base battery The telephone base battery is pre-installed. To replace the telephone base battery, follow as shown below. 1. Remove the screw with cross head screwdriver. Gently open the battery compartment cover. 2. Remove from the used battery the compartment. Plug the new battery connector securely into the socket inside the base battery compartment. Place the battery with the label THIS SIDE DOWN facing down and the wires inside the battery compartment. 3. To replace the battery compartment cover, align all the tabs on the base compartment battery cover against the corresponding grooves, then install the screw. EN - 14 7. Align all the tabs on the handset cover against the corresponding grooves on the handset, then slide the handset cover closed. Installing or replacing a cordless handset battery To install or replace the handset battery, follow the steps below. 1. Hold the handset. 2. Press both thumbs down on the edge of the battery cover near the speaker, and slide the battery cover downwards. CAUTIONS There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery or replacement battery (Model No. 523450AR1000). To order a replacement, call 1-888-907-2007. Dispose of used batteries according to the information in The RBRC seal. Installation notes CAUTION! Please be careful of sharp edges of base stand that can cause harm during the installation process. Avoid placing the phone too close to:

Communication devices such as television sets, DVD players, or other cordless telephones Excessive heat sources Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench 3. Lift the battery cover off the handset. 4. If you are replacing the battery: Place your thumb in the slot below the battery, and lift the battery out of the handset battery compartment. 5. Place the top of the battery in the handset battery compartment so that the battery connectors are aligned. 6. Push the bottom of the battery down into the battery compartment. EN - 15 English Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. Handset deregistration When a registered cordless handset is idle, press *331734#, then press HOLD. You will hear a confirmation tone when the deregistration process completes. When the registration process completes, you hear 3 beeps as confirmation. Each telephone base accommodates up to five cordless handsets. When you already have five registered handsets, you can replace one of them by a new handset if any one of the five registered handsets is disconnected from the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered from the telephone base. Register a handset to another telephone base Any Next Gen cordless 1-line handset can register to any Next Gen cordless 1-line telephone base. When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the new telephone base. Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the cordless handset is charging on the telephone base. The battery is fully charged after 11 hours of continuous charging. For best performance, keep the cordless handset in the telephone base or charger when not in use. EN - 16 Installation Next Gen Cordless 1-line Handset and Charger - NG-C3411HC install charger for desktop To mount the base stand on the charger 1. Align the grooves of the base stand with the charger. 2. Slide the base stand up to secure it. Charger installation 1. Install the charger as shown below. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. The battery is fully charged after 11 hours of continuous charging. For best performance, keep the cordless handset in the charger when not in use. 2. Press on the handset. Listen for a dial again to hang up. tone, and then press To unmount the base stand Simply slide the base stand down and lift it from the charger. CAUTIONS Use only the supplied power adapter. The supplied power adapter is not designed for use in any other IT devices. Misusing it on your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007. EN - 17 English Set up Analog Next Gen Cordless 1-line Hotel Telephone - NG-A3412 Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- handset 1, 2, 3, 4*, 5, 6 Speakerphone volume - handset 1, 2, 3, 4*, 5, 6 Speakerphone volume - telephone base 1, 2, 3, 4*, 5, 6 User Ringer volume - telephone base Ringer volume - handset 1, 2*, 3 1, 2*

Ringer tone - handset Tone 1*, Tone 2, Tone 3 Flash 1 (100ms), 2 (300ms), 3* (600ms) Administrator on the telephone base only RF transmission power - telephone base 1 (low), 2* (middle), 3 (high) Ringer tone There are 3 ringer tones options that can be assigned to the telephone base. To change the ringer tone:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 00 and then press a dialing key, 1, 2 or 3, to play the desired ringer tone. Press the recessed PROGRAM key. You hear 3 beeps as confirmation. Flash There are 3 flash duration options that can be programmed. To change the flash duration:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 05 and then press a dialing key, 1 (100ms), 2 (300ms) or 3 (600ms), to select the desired flash duration. You hear 3 beeps as confirmation. RF transmission power There are 3 RF transmission power options on the telephone base that can be programmed. To change the RF transmission power control level:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. EN - 18 2. Press 01 and then press a dialing key, 1 (low - coverage of 25% of maximum working distance), 2

(middle - coverage of 50% maximum working distance) or 3 (high - coverage of 100% of maximum working distance), to select the desired RF transmission power control level. You hear 3 beeps as confirmation. Speed Dial keys For the telephone base, there are up to 10 programmable guest-service (Speed Dial) keys. Program these keys to automatically dial telephone numbers or to activate telephone system features. To program a Speed Dial key on the telephone base:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press the desired Speed Dial key where the telephone number is to be stored. 3. Enter the telephone number (up to 30 digits). To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 30 digits are entered. When the number has less than 30 digits, press the recessed PROGRAM key again. You hear 3 beeps as confirmation. To clear the programmed Speed Dial key on the telephone base:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press the Speed Dial key where the telephone number is to be deleted. Press the recessed PROGRAM key again. You hear 3 beeps as confirmation. For the cordless handset, there are 3 programmable keys. Program these keys to automatically dial telephone numbers or to activate telephone system features. To program the MESSAGES key on the cordless handset:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 61. 3. Enter the telephone number (up to 30 digits). To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 30 digits are entered. When the number has less than 30 digits, press the recessed PROGRAM key again. You hear 3 beeps as confirmation. To clear the programmed MESSAGES key on the cordless handset:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 61 and then press the recessed PROGRAM key again. You hear 3 beeps as confirmation. To program a Speed Dial key on the cordless handset:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. EN - 19 English 2. Press 62, 63 or 64 for the desired Speed Dial key where the telephone number is to be stored (62 indicates the Speed Dial key below MESSAGE key, 63 indicates the Speed Dial key below HOLD key and 64 indicates the Speed Dial key below MUTE key). 3. Enter the telephone number (up to 30 digits). To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stores the number automatically when 30 digits are entered. When the number has less than 30 digits, press the recessed PROGRAM key again. You hear 3 beeps as confirmation. To clear the programmed Speed Dial key:

1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2. Press 62, 63 or 64 for the desired Speed Dial key where the telephone number is to be deleted (62 indicates the Speed Dial key below MESSAGE key, 63 indicates the Speed Dial key below HOLD key and 64 indicates the Speed Dial key below MUTE key). 3. Press the recessed PROGRAM key again. You hear 3 beeps as confirmation. EN - 20 Operation Analog Next Gen Cordless 1-line Hotel Telephone - NG-A3412 Next Gen Cordless 1-line Handset and Charger - NG-C3411HC Place a call Place a call using the cordless handset On the cordless handset, press

. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the cordless handset to dial a programmed number. or Using the cordless handset and the telephone base The cordless handset and the telephone base speakerphone cannot be used at the same time on a call. However, calls can be switched between the cordless handset and the telephone base speakerphone. Receive a call When there is an incoming call, the telephone and the cordless handset ring, and the message waiting LED flashes on the telephone base. Answer a call using the cordless handset while it is not on the telephone base or charger On the cordless handset, press or

. key illuminates when in use. key illuminates when in The The speakerphone mode. Answer a call using the cordless handset while it is cradled on the telephone base or charger Lift the cordless handset from the telephone base or charger. The key illuminates when in use. key illuminates when in The speakerphone mode. Answer a call using the telephone base On the telephone base, press

. key illuminates when in use. The The speakerphone mode. key illuminates when in Place a call using the telephone base

. Listen for a On the telephone base, press dial tone and then dial the desired number, or press a Speed Dial key on the telephone base to dial a programmed number. The key illuminates when in use. End a call End a call when using the cordless handset on the cordless handset or Press place it in the telephone base or charger. The call ends when all handsets hang up. End a call when using the telephone base Press

. Handset speakerphone During a call, press on the cordless handset to switch between speakerphone mode and handset earpiece mode. The key illuminates when in speakerphone mode. Call waiting 1. When you hear a call waiting tone during on the cordless handset to a call, press put the current call on hold and take the new incoming call. 2. Press at any time to switch back and The key illuminates when in use. forth between calls. EN - 21 English Volume Adjust the ringer volume of the cordless handset and the telephone base When the cordless handset is idle, press to adjust the ringer volume. and When the telephone base is idle, press VOL+

and VOL- to adjust the ringer volume. Adjust the listening volume of the cordless handset and the telephone base and During a call on the cordless handset, press to adjust the listening volume. The next call returns to the default listening volume. During a call on the telephone base, press VOL+ and VOL- to adjust the listening volume. The next call returns to the default listening volume. Mute Mute the microphone The speed dial keys on the telephone base are more than the speed dial keys on the cordless handset. Telephone base: 10 dedicated speed dial hard keys, MESSAGE, EMERGENCY can be programmed as speed dial keys. Handset: 3 dedicated speed dial hard keys, with one additional hard key (

) that can be programmed as speed dial keys Message waiting Indicator When a voice message is received, the message waiting LED on the telephone base flashes. Play messages Press MESSAGE /

messages. in idle mode to play Hold To place a call on hold:

During a call, press the HOLD / key on the handset. 1. During a call, press MUTE /

. To take the call off hold:

Press HOLD / , press on the telephone base. or on the handset or The MUTE /

key on the handset /

telephone base illuminates when the mute function is turned on. You can hear the party on the other end, but they cannot hear you. 2. Press MUTE /

conversation. again to resume the The light on the MUTE /

key turns off. Speed dial On the cordless handset, press

. Listen for a dial tone and then press a Speed Dial key

(for example, CONCIERGE or FRONT DESK) to dial a programmed number. or On the telephone base, press

. Listen for a dial tone and then press a Speed Dial key on the telephone base to dial a programmed number. The key illuminates when in use. EN - 22 Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestions 1. The telephone does not work at all. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. Make sure the telephone line cord is plugged firmly into the power adapter and the telephone wall jack. Make sure the battery is installed and charged correctly. For optimum daily performance, return the cordless handset to the telephone base or charger after use. Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and the telephone base to synchronize. Charge the battery in the cordless handset for up to 11 hours. If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use. Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery. Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). EN - 23 English Question Suggestions 2. There is no dial tone. 3. I cannot dial out. 4. The LOW BATTERY LED illuminates on the cordless handset. Try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less background noise. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Try all the above suggestions. Make sure there is a dial tone before dialing. Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less background noise. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Place the cordless handset in the telephone base or charger for recharging. Remove the battery and then install it again, and use it until fully depleted. Then charge the cordless handset in the telephone base or charger for up to 11 hours. If the above measures do not correct the problem, replace the battery. EN - 24 Question Suggestions 5. The battery does not charge in the cordless handset or the battery does not accept charge. 6. The CHARGE LED is off. Make sure the cordless handset is placed in the telephone base or charger correctly. The CHARGE LED should be on. Remove the battery and then install it again. Charge it for up to 11 hours. If the cordless handset is placed in the telephone base or charger but the CHARGE LED is not on, refer to The CHARGE LED is off below. If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use. If the above measures do not correct the problem, replace the battery. Clean the charging contacts on the cordless handset, telephone base and charger each month with a pencil eraser or a dry non-

abrasive fabric. Make sure the power adapter and telephone line cord are plugged in correctly and securely. Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and the telephone base to reset. EN - 25 English Question Suggestions 7. The telephone does not ring when there is an incoming call. Make sure the telephone line cord and the power adapter are plugged in properly. The cordless handset may be too far from the telephone base. Move it closer to the telephone base. Adjust the setting of RF transmission power. It may be out of range. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Other electronic products such as HAM radios and other DECT phones can cause interference with the cordless phone. Try installing the phone as far away as possible from these types of electronic devices. Test a working telephone at the telephone wall jack. If the other telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply). The telephone line cord may be defective. Install a new telephone line cord. Remove the battery and then install it again. Then place the cordless handset in the telephone base. Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. EN - 26 Question Suggestions 8. The cordless handset beeps and is not performing normally. 9. There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset. Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power. It may be out of range. Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. Other electronic products such as HAM radios and other DECT phones can cause interference with the cordless phone. Try installing the phone as far away as possible from these types of electronic devices. Move the handset closer to the telephone base or adjust the setting of RF transmission power. It may be out of range. If there is High Speed Internet Access

(HSIA) available at the premises through a telephone line, you may need to install a DSL filter (DSL - digital subscriber line) between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or the telephone base to another outlet. Other electronic products such as HAM radios and other DECT phones can cause interference with the cordless phone. Try installing the phone as far away as possible from these types of electronic devices. EN - 27 English Question Suggestions If the telephone is plugged in with a modem or a surge protector, plug the telephone

(or modem/surge protector) into a different location. If this doesnt solve the problem, relocate the telephone or modem farther apart from each other, or use a different surge protector. The location of the telephone base can impact the performance of the cordless phone. For better reception, install the telephone base in a centralized location within the room, away from walls or other obstructions. End the call and dial again, or disconnect the telephone base from the telephone wall jack and plug it in again. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). 9. There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset.

(Continued) 10. I hear other calls when using the telephone. 11. I hear noise on the cordless handset and Make sure the telephone line cord is plugged the keys do not work. in securely. EN - 28 Question Suggestions 12. Reset instructions for common issues. If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the following (in the order listed):

a. Disconnect the power to the telephone base. b. Disconnect the battery on the cordless handset. c. Wait a few minutes before connecting power to the telephone base. d. Install the battery again and then place the cordless handset in the telephone base. e. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place. EN - 29 English VTech Hospitality Limited Warranty Program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (Product), warrants to the holder of a valid proof of purchase (end user or you) that the Product and all accessories provided by VTech in the Products package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Products operating instructions. The limited warranty extends to the end user of this Product and applies only if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this Product is determined based on the following:

5 Years Analog Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models All Next Gen Models - corded and cordless 2 Years SIP Non-Display Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models All Next Gen Models - corded and cordless During the limited warranty period, VTechs authorized service representative will repair or replace, at VTechs option, without charge, a Product that is not free from defects in materials and workmanship. If VTechs authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTechs option, is the exclusive remedy. The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever is longer. This limited warranty does not cover:

1. Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or EN - 30 6. Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase; or 8. Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them. VTech will charge the end user at then-current prices for each of the missing items. 10. NiCd, NiMH or Li-ion handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. VTechs authorized service representative will return repaired or replaced product under this limited warranty to you, transportation, delivery and handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or written, or statutory. The warranty exclusively describes all of VTechs responsibilities regarding the Product. No one is authorized to make modifications to this warranty and you should not rely on any such modification. VTechs liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages

(including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you also have other rights which vary from state to state or province to province. EN - 31 English To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Operating range The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the cordless handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base, cordless handset, the weather, and the layout of the hotel. When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer the call. Move closer to the telephone base to answer the call. If the handset moves out of range during there may be a interference. telephone conversation, To improve reception, move closer to the telephone base. About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical power: The telephone base of the cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. EN - 32

(FCC) against protection FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal rules. Communications Commission These requirements are intended to provide reasonable harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/

TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAKXNANXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line. See the installation instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under EN - 33 English VTech Hospitality limited warranty program in the users manual. police, fire, medical) in these locations. If you do store or test emergency numbers, please:

To ensure safety of users, the FCC/ISEDC has established criteria for the amount of radio frequency energy of the product. This product has been tested and found to comply with the FCC/ISEDC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. Pour assurer la scurit des utilisateurs, la FCC/

ISEDC a tabli des critres pour la quantit d'nergie radiofrquence qui peut tre absorbe en toute scurit par un utilisateur ou un spectateur en fonction de l'utilisation prvue du produit. Ce produit a t test et dclar conforme aux critres FCC/ISEDC. Le combin peut tre maintenu en toute scurit contre l'oreille de l'utilisateur. Le socle du tlphone doit tre install et utilis de faon ce que les parties du corps de l'utilisateur autres que les mains soient maintenues une distance d'environ 20 cm (8 pouces) ou plus. If this equipment is causing harm to the telephone network, your telephone service provider may temporarily discontinue your telephone service. Your telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and your telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. Your telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency numbers (e.g., Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. When the adjunct is used with a leased system, permission of the owner of the equipment must be obtained for connection of the adjunct because modification of the host system is often required. This product can only be connected to the host equipment and never directly to the network. Industry Canada This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. Le prsent matriel est conforme aux specifications techniques applicables dInnovation, Sciences et Dveloppement conomique Canada. Lindice dquivalence de la sonnerie (IES) sert indiquer le nombre maximal de terminaux qui peuvent tre raccords une interface tlphonique. La terminaison dune interface peut consister en une combinaison quelconque de dispositifs, la seule condition que la somme dindices dquivalence de la sonnerie de tous les dispositifs nexcde pas cinq. ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions:

(1) This device may not cause interference, and

(2) This device must accept any interference, EN - 34 including interference undesired operation of the device. that may cause Privacy of communications may not be ensured when using this telephone. Avertissement ISEDC Cet appareil est compatible avec la licence de lInnovation, la Science et le dveloppement conomique du Canada lexemption des normes RSS. Le fonctionnement est sujet aux deux (2) conditions suivantes :

(1) Cet appareil peut ne pas causer de linterfrence, et

(2) Cet appareil doit accepter linterfrence, incluant de linterfrence qui peut causer un mauvais fonctionnement de cet appareil. La confidentialit des communications peut ne pas tre garantie lors de l'utilisation de ce tlphone. EN - 35 English Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind. Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this users manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of important data on other media to protect against data loss. Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road., Suite 555, Tigard, OR 97223, United States Phone: 1 (888) 907-2007 Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND/OR ETHERNET CABLE FROM THE WALL. Then remove the telephone by the unplugged cords/cables. EN - 36 Technical specifications Analog Next Gen Cordless 1-line Hotel Telephone - NG-A3412 Next Gen Cordless 1-line Handset and Charger - NG-C3411HC Frequency control Transmit frequency

(USA & Canada) Channels Nominal effective range Power requirement Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Telephone base Socle Power adapter:

- Input: 100-240V Output: 5.0V DC @ 1000mA

- Manufacturer: VTech Telecommunications Limited

- Model identifier: VT05EUS05100

- Use only the power adapter indicated above for the telephone base Utilisez uniquement ladaptateur dalimentation indiqu ci-dessus pour le socle Backup battery:

- Input: 2.4V/550mA Ni-MH battery (Model No. Ni-MH AAA550*2)

- Manufacturer: Yiyang Corun Battery Co., Ltd Fabricant: Yiyang Corun Battery Co., Ltd

- Use only the supplied battery or the battery indicated above Utilisez uniquement la pile fournie ou la pile indique ci-dessus Handset Handset battery:

- Input: 3.7V 1000mAH, Li-ion (Model No. 523450AR1000)

- Manufacturer: Yiyang Corun Battery Co., Ltd Fabricant: Yiyang Corun Battery Co., Ltd

- Use only the supplied battery or the battery indicated above Utilisez uniquement la pile fournie ou la pile indique ci-dessus Charger chargeur Charger power adapter:

Ladaptateur dalimentation du chargeur:

- Input: 100-120V AC 60 Hz Output: 6V DC @ 400 mA Entre: 100-120 V CA 60 Hz Sortie: 6 V CC @ 400 mA

- Model identifier: VT05UUS06040 Identificateur du modle: VT05UUS06040

- Manufacturer: VTech Telecommunications Limited Fabricant: VTech Telecommunications Limited

- Use only the power adapter indicated above for the charger Utilisez uniquement l'adaptateur indiqu ci-dessus pour le chargeur Message waiting signal Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity, FSK, Siemens and/or Panasonic EN - 37 English Speed Dial memory Telephone base: 10 dedicated speed dial hard keys (MESSAGE, EMERGENCY) that can be programmed as speed dial keys Handset: 3 dedicated speed dial hard keys, with one additional hard key (

can be programmed as speed dial keys

) that Operating Humidity 45% - 85%

Operating Temperature:

Size 5C - 45C Telephone base: 162.5 x 82.4 x 43.7 mm Handset: 203 x 48 x 20.5 mm EN - 38 Specifications are subject to change without notice. Copyright 2023VTech Communications, Inc.All rights reserved. 10/23.NG-A3412_NG-C3411HC_NG-C5101_C5012_UG_V1_CEC_US_25OCT2023

BS 45.0 22.0 THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. COMPLIES WITH 47 CFR PART 68 HAC REGISTRATION NO.: US: EW7W401A80-H0GK06 REN: 0.1A USOC JACK:

FCC ID: EW780-H0GK-06 www.vtechhotelphones.com CORDLESS HOTEL TELEPHONE VTECH TELECOMMUNICATIONS 35-202098BS RJ11C/W HVIN:

IC:

1135B-80H0GK06 28.1 X X X X X X X X X X X N S

Y Y M M G F M

2 1 4 3 A G N

l e d o M To TEL 10.5 Model: NG-A3412 SN:XXXXXXXXXXX MFG:MMYY SN LABEL: 28*10 MM

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax:(852)2680 5252 E-mail: Michael_Tsui@vtech.com ATTESTATION STATEMENT Date: 2023-09-10 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: Attestation Statements Part 2.911(d)(5)(i), (ii) Filing FCC ID: EW780-H0GK-06 VTech Telecommunications Ltd certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. VTech Telecommunications Ltd certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing covered equipment. Sincerely, Signature Michael Tsui Approbation Supervisor

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Authorization Date: 2023-09-10 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:

We, VTech Telecommunications Ltd, the undersigned, Hereby authorizes China Certification ICT Co., Ltd (Dongguan) to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by China Certification ICT Co., Ltd (Dongguan) on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This authorization is valid until further written notice from the applicant. Sincerely Yours, Signature Michael Tsui Approbation Supervisor QA-FR-170-B

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Confidential Authorization Date: 2023-09-10 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: EW780-H0GK-06 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, VTech Telecommunications Ltd hereby requests long-term confidential treatment of information accompanying this application as outlined below:

Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely Yours, Signature Michael Tsui Approbation Supervisor

U.S. AGENT LETTER OF ATTESTATION Date: 2023-03-20 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: Attestation Statements CFR 47 2.911(d)(7) Filing VTech Telecommunications Ltd certifies that, as of the date of the filing of the application, VTech Communications, Inc. is our designated U.S. agent for service of process for the FCC ID. VTech Telecommunications Ltd accepts to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-

related proceeding involving the equipment. VTech Communications, Inc. accepts, as of the date of the filing of the application, the obligation of the designated U.S. agent for service of process for the FCC ID. Designated U.S. Agent Information:

Company Name: VTech Communications, Inc. Address: 9020 SW Washington Square Road, Tigard OR 97223 Agent FRN : 0033411265 Tel.: +1(503) 596-1212 Email: cconrad@vtechphones.com Signed by: Chris Conrad Signature:

Applicant Company Name: VTech Telecommunications Ltd Address: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Applicant FRN: 0015973951 Tel: (852)2680 5398 Email: Michael_Tsui@vtech.com Signed by: Michael Tsui Signature: