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1 | Manual Statements | Users Manual | 18.76 KiB |
way5000 Regulatory Insert 09-0071-01 Rev A 1 REQUIREMENTS OF PART 15 - FCC RULES This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may cause undesired operation.
(3) The FCC label is located inside of the battery compartment Information to the User - Part 15.105 (b) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna;
Increase the separation between the equipment and receiver; Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Warning ( Part 15.21 ) Changes or modifications not expressly approved by Way Systems could void the users authority to operate the equipment. 2 SAR (Specific Absorption Rate) Definition: SAR is the measure of the rate of absorption of radio frequency (RF) energy in the human body. This product meets the governments requirements for exposure to radio waves, and complies with the EU Directive 1999/519/EC EMF for Mobile and Portable devices. The way5000 is a wireless radio transmitter and receiver designed and manufactured by Way Systems, not to exceed limits for exposure to RF energy set by the Federal Communications Commission (FCC), and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the way5000 while operating can be well below the maximum value. This is because the way5000 is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a portable device is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., hand-held, head, ear...) reported to the FCC and available for review by Industry Canada. The highest SAR value as measured on the way5000 are: body-
1.57 W/kg. Additional information on SAR can be found CTIA Web site:
http://www.phonefacts.net way5000 Regulatory Insert 09-0061-01 Rev A In the United States and Canada, the SAR limit for portable device used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 3 SAFETY INFORMATION Approved Accessories Only body worn approved way5000 accessories may be used. Operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly. Using accessories not supplied or approved by Way Systems, may cause your device to exceed RF energy exposure guidelines. Pacemakers If you have a pacemaker, consult your physician before using this product. Persons with pacemakers should observe the following precautions:
1. When in the ON position, ALWAYS keep the way5000 more than 20 centimeters (8 inches) from your 2. Do not carry the way5000 in the breast pocket. 3. Turn OFF the way5000 immediately if you have any reason to suspect that interference is taking pacemaker place. Battery 1. Do not disassemble or open crush, bend or deform, puncture or shred 2. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. 3. Only use the battery for the system for which it is specified 4. Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. 5. Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. 6. Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725-200x. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. 7. Promptly dispose of used batteries in accordance with local regulations 8. Battery usage by children should be supervised. 9. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. 10. Improper battery use may result in a fire, explosion or other hazard. Caution Contact your local recycling center for proper battery disposal Batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit and become very hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. Page 2
1 | Quick Ref Guide | Users Manual | 550.75 KiB |
way5000 QUICK REFERENCE GUIDE 09-0045-01 rev. A WAY Systems, Inc. 200 Unicorn Park Woburn, MA 01801 www.waysystems.com WAY Systems, Inc. 2008 way5000 KEYPAD MAG STRIPE CARD READER SCREEN ADDRESSABLE SOFT KEY [F1]
NAVIGATION BUTTON FUTURE USE NUMERIC KEYPAD SCREEN ADDRESSABLE SOFT KEY [F2]
POWER ON/OFF CANCEL KEY ENTER KEY CLEAR/BACK-SPACE KEY USB AND ChARGE INDICATOR LOCATION USB/ChARGE PORT ChARGE INDICATOR To charge your way5000, use the included power supply or connect to a PC USB port
(cable not included). 1 GETTING STARTED WAY2PAY POWER To turn the way5000 power on, press the Power On/Off key until the WAY logo appears and then release. To turn power off, press the Power On/Off key until Powering Off Please Wait appears. UPDATES Upon power up, the way5000 may display Check for updates?. Press F2 (No) to proceed directly to the idle screen. Press F1 (Yes) to check for updates. If there are updates scheduled, they will be downloaded. After the download, press the F1 key to continue to the way5000 idle screen. If no updates are scheduled, the way5000 will display No scheduled download and proceed to the idle screen. WAY2PAY To enter the Way2Pay (payments) main menu, press the 1 key or press the F2 key. way5000 NAVIGATION Press the number corresponding to the function that you want from the menu. Or, use the navigation button to move up and down through menus and then press the left or right screen addressable soft keys to operate the corresponding function. CANCEL AN OPERATION OR ExIT TO ThE PREVIOUS SCREEN To back up to the previous menu level, select the Back function
[F1] or press the red Cancel [CANC] key. To make a correction in a data entry field (card number, expiration date, amount, etc.), press the Clear [CLR] key. way5000 POWER SAVE MODE After approximately 4 minutes of not being used, the way5000 will go into power save mode. The screen will dim and no keys will be active until the Power On/Off key is pressed briefly and released. (This mode does not appear while plugged into a power supply.) TRANSACTIONS NOTE The following transactions are shown as basic transactions. Some processors may also select options for additional fields such as security code, zip code, invoice number and others. Please see the Additional Fields Section for more information. 2 SALE TRANSACTION CREDIT (SWIPED) Hint: For a shortcut to a Sale transaction, cards can also be swiped through the reader from either the way5000 Idle Screen or from the Transactions Menu page. To enter the Way2Pay main menu, press the 1 key from the phones idle screen. 1. Press the 1 key to select Sale. 2. Press the 1 key to select Credit. will not appear. If the way5000 is set up for Credit only, this step 3. Swipe the card through the reader. 4. Enter the sale amount in dollars and cents
(the decimal point automatically appears) and press the [F2] key. 5. Confirm the sale amount by pressing the
[F2] key to select OK. 6. Please wait for processing. 7. To print a receipt, select Merchant Copy (1) or Customer Copy (2) and press [F2]
to select Yes. To skip printing, press [F1]
to return to the main menu SALE TRANSACTION CREDIT (MANUAL) 1. Follow the steps for 1-2 above. 2. Enter the card number manually then press the [F2] key to select OK. 3. Enter the expiration date in the mm/yy format then press the [F2] key to select OK. Sale - Credit Swipe Card or Enter Card Number way5000 Communication Processing Please Wait way5000 Sale - Credit Approved AuthCd 123456 Print receipt?
1. Merchant Copy 2. Customer Copy way5000 Sale - Credit Enter exp date MMYY format 00/00 way5000 4. Follow steps 4-7 above. 3 OKDoneOKBackOKBack Depending on your configuration, debit may not be implemented. This option must be set up by your payment processor. SALE TRANSACTION DEBIT To enter the Way2Pay main menu, press the 1 key from the phones idle screen. Sale - Debit Swipe Card 1. Press the 1 key to select Sale. 2. Press the 2 key to select Debit. way5000 Sale - Debit Total: USD 23.87 Enter PIN way5000 3. Swipe the card through the reader. 4. Enter the sale amount in dollars and cents
(the decimal point automatically appears) and press the [F2] key. 5. Confirm the sale amount by pressing the [F2] key to select OK. 6. Please wait for processing. 7. To print a receipt, select Merchant Copy or Customer Copy and press [F2] to select OK. To skip printing, press [F1] to return to the main menu. NOTE: Debit transactions do not allow manual entry of the card number. 4 BackOKBack Other Trans 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload way5000 Return - Credit Confirm Details Amount 1.00 Confirm Void?
Total 1.00 way5000 Void - Credit Enter Transaction Seq#
way5000 Void Seq#
3 Auth No. 12345 5.44 Amount way5000 RETURN (REFUND) CREDIT/DEBIT 1. From the Transactions menu, press 2 to select Other Transactions. 2. Press the 2 key to select Return. 3. Press the 1 key to select Credit or the 2 key to select Debit. not appear. If the way5000 is set up for Credit only, this step will 4. Swipe the customers card (debit/credit) or enter the card number manually (credit only). 5. Enter the return amount in dollars and cents and press
[F2] key to select OK. 6. Confirm the return amount by pressing the [F2] key to select OK. (Enter PIN for Debit.) 7. Please wait for processing. 8. To print a receipt, select Merchant Copy or Customer Copy and press [F2] to select OK. To skip printing, press [F1]
to return to the main menu. VOID CREDIT ONLY 1. From the Transactions menu, press 2 to select Other Transactions. 2. Press the 3 key to select Void. 3. Enter the sequence number of the transaction to be voided. The sequence number can be found on the receipt or can be looked up using the Inquiry function (see page 8). 4. The transaction information will be displayed. Confirm that this is the transaction to be voided by pressing the [F2] key. 6. Please wait for processing. 7. To print a receipt, select Merchant Copy or Customer Copy and press [F2] to select OK. To skip printing, press [F1]
to return to the main menu. 5 OKBackOKBackOKBackOKBack OFFLINE/ONLINE MODE NOTE: Offline transactions are run at your risk. Final authorization does not occur until transactions are uploaded for approval. 1. If you are in a location where you cannot connect, from the Transactions menu, you may press 5 to enter Offline Mode. 2. When prompted, confirm that you want to enter Offline Mode by pressing the [F2] key. 3. Continue processing in Offline mode only until you can connect again. 4. Once you can connect again, select Online mode by pressing 5 from the Transactions menu. 5. Process your offline transactions as soon as possible by using the Upload function from the Other Transactions menu. NOTE: Some transaction types are not available in Offline Mode. UPLOAD OFFLINE TRANSACTIONS NOTE: You must be in Online Mode to Upload transactions for approval. 1. From the Transactions menu, press 2 to select Other Transactions. 2. Press the 6 key to select Upload. 3. The terminal displays the number of transactions to upload. 4. Press the [F2] key to select Upload. 5. Please wait for processing. Transactions 1. Sale 2. Other Trans 3. Inquiry 4. Setup 5. Offline Mode way5000 Other Trans 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload way5000 Upload Upload Complete Approved 2 Declined 1 Print Uploaded Transactions?
way5000 6 OKBackYesDoneOKBack RECONCILE NOTE: You must be in Online Mode to Reconcile. At the end of the day, reconcile transactions in your way5000 to print a reconciliation report and clear the days transactions from the terminal. Reconcile Reconciliation Complete Print Reconciliation Report?
way5000 1. From the Transactions menu, press 2 to select Other Transactions.
[F2] key to select OK. 2. Press the 5 key to select Reconcile then press the NOTE: If there are Offline transactions in the way5000, you will be prompted to Upload for processing before Reconciling. 3. Please wait for processing. 4. To print a reconciliation report, press the [F2] key to select OK. Press the [F1] key to skip printing. OThER TRANSACTIONS Select Other Transactions from the main menu to access these transactions. VOID RETURN Reverses a transaction currently in the terminal (credit) Credits a transaction that has already reconciled to a customers account (credit/debit) AUThORIZE ONLY Verifies funds are available and may hold them for 7-10 days depending on your processor (credit) FORCE Adds a transaction to the terminal after you have received a phone authorization or from an authorize transaction (credit) RECONCILE Prints a reconcile report and clears the transactions from the terminal UPLOAD Uploads offline transactions for authorization (without reconciling) 7 YesDone INQUIRY From the Inquiry menu, the following functions are available:
TRANSACTION LIST LAST TRANS A list of all transactions currently in the terminal Displays information on the last transaction and prompts an option to reprint the receipt RE-PRINT TRANS Searches for a specific transaction in order to reprint the receipt TOTAL INFO Displays the total # of transactions and how many were approved and declined CLEAR TRANSACTIONS This is a password protected function that clears the terminal of transactions without reconciling (Do this only if instructed by Helpdesk personnel) REPORTS Prints a detail or totals report for transactions in the terminal ADDITIONAL FIELDS DESCRIPTION:
You may be prompted to enter:
SECURITY CODES The 3 digit code from the back of some cards or The 4 digit code from the front of American Express cards ZIP CODE The cardholders zip code BILLING ADDRESS The cardholders address number INVOICE NUMBER An invoice number TOLL AMOUNT A toll amount PRINT TIP AMOUNT If you want to print a tip receipt TIP AMOUNT To enter a tip amount 8 NOTES For administrative functions, the default administrator code is 123 and the default password is 123123. If enabled for Return, Void, and Force transactions, the default administrator code is 123 and the default password is 123456. If your terminal is set up to print cash receipts, select Cash from the Sale menu. You will then be prompted to enter a cash sale amount and the receipt will print. GPRS COVERAGE MAP GPRS is a packet-switched technology used by the Way2Pay system that enables high-speed wireless data communications. To see the GPRS coverage map, go to www.waysystems.com. SUPPORT Contact your ISO or payment processor for batch or reconciliation-related questions. This includes all questions regarding missing or incorrect deposits or any merchant statement related questions. For questions regarding the operation of the way5000, support is available online at http://www.waysystems.com and via e-mail at support@waysystems.com Technical support from WAY Support Center is available 7 days a week, 24 hours a day at 1-866-WAY-MTT3 (1-866-929-6883). Need paper or other accessories?
Visit www.waysystems.com 9 WAY Systems, Inc. 2008
1 | User Guide | Users Manual | 1.39 MiB |
Way5000 User Manual WAY Systems 200 Unicorn Park Drive Woburn, MA 01801 www.waysystems.com This document is copyright 2008 WAY Systems, Inc. All Rights Reserved. way5000 User Manual V1.00 4/3/2009 i Disclaimer This document is subject ti change without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or means electronically, mechanically, photocopied, or otherwise, without prior written permission from WAY Systems, Inc. Trademarks WAY and the WAY Systems, Inc. logo are trademarks of WAY Systems, Inc. in the United States and other countries. Other products mentioned herein are either trademarks or registered trademarks of their respective companies, in the United States and other countries. Customer/Product Support For WAY Support and Documentation, visit http://www.waysystems.com. Technical phone support is also available from WAY Support Center 7 days a week, 24 hours a day at 1-866-WAY-MTT1
(1-866-929-6881). way5000 User Manual V1.00 4/3/2009 ii TABLE OF CONTENTS I. INTRODUCTION; THIS DOCUMENT ..................................................................................... 5 II. INTRODUCTION; THE WAY5000 POS TERMINAL ............................................................... 5 III. WAY5000 BASICS.................................................................................................................. 6 WAY5000 KEYPAD ............................................................................................................................................6 USB DATA/CHARGER PORT AND CHARGE INDICATOR LOCATION.........................................................................6 TURNING THE WAY5000 ON/OFF.......................................................................................................................7 CHECKING FOR SOFTWARE UPDATES (CHECK FOR UPDATES)..........................................................................7 SELECTING MENU ITEMS AND FUNCTIONS ..........................................................................................................7 CANCELLING AND NAVIGATING THROUGH PREVIOUS WINDOWS ..........................................................................7 ENTERING ALPHA AND NUMERIC VALUES ...........................................................................................................7 RECHARGING THE WAY5000 BATTERY ...............................................................................................................7 ENTERING A PIN NUMBER.................................................................................................................................7 IV. USING THE WAY5000 RECEIPT PRINTER ........................................................................... 8 Loading Paper............................................................................................................................................8 Printing Receipts or Reports ......................................................................................................................9 Feed Button................................................................................................................................................9 Testing the Printer......................................................................................................................................9 Recharging printer battery .........................................................................................................................9 V. PRINTED RECEIPTS ............................................................................................................ 10 Receipt Information............................................................................................................................................. 10 VI. WAY5000 MENU STRUCTURE ............................................................................................ 12 TOP-LEVEL MENU; ONLINE TRANSACTIONS, REPORTS & SETUP .......................................................................12 SUB-MENUS ...................................................................................................................................................13 Setup Menus ............................................................................................................................................13 Offline Transaction Menu .........................................................................................................................14 VII. TRANSACTION DEFINITIONS ............................................................................................. 15 TRANSACTION TYPES......................................................................................................................................15 Sale (Credit/Debit):...................................................................................................................................15 Authorize-Only (Credit): ...........................................................................................................................15 Return (Credit/Debit): ...............................................................................................................................15 Void (Credit/Debit):...................................................................................................................................15 Force (Credit/Debit):.................................................................................................................................15 RECONCILE: ...............................................................................................................................................1516 When To Use Reconcile ..........................................................................................................................16 What is in the Reconciliation Report ........................................................................................................16 OPTIONAL DATA ENTRY FIELDS IN TRANSACTIONS ...........................................................................................17 VIII. ONLINE TRANSACTIONS.................................................................................................... 18 SALE TRANSACTIONS......................................................................................................................................18 Credit........................................................................................................................................................18 Debit .........................................................................................................................................................23 Cash .........................................................................................................................................................27 OTHER TRANSACTIONS ...................................................................................................................................29 Authorize Only..........................................................................................................................................29 Return ......................................................................................................................................................33 Credit .................................................................................................................................................................. 33 Debit ................................................................................................................................................................... 36 way5000 User Manual V1.00 4/3/2009 3 Void ..........................................................................................................................................................39 Force ........................................................................................................................................................41 IX. RECONCILE AND UPLOAD................................................................................................. 44 RECONCILE ....................................................................................................................................................44 UPLOAD .........................................................................................................................................................47 INQUIRY .........................................................................................................................................................49 Transaction List........................................................................................................................................49 Last Trans ................................................................................................................................................51 Re-Print Transaction ................................................................................................................................52 Total Info ..................................................................................................................................................54 Clear Transactions ...................................................................................................................................55 Reports.....................................................................................................................................................57 Details Report & Totals Report ........................................................................................................................... 57 SETUP ...........................................................................................................................................................60 Admin SetUp ............................................................................................................................................60 Reset Admin Code.............................................................................................................................................. 60 Reset Admin Password ...................................................................................................................................... 62 Application Configuration .........................................................................................................................64 Application Settings ............................................................................................................................................ 64 Merchant Information.......................................................................................................................................... 68 Reset Configuration ............................................................................................................................................ 70 User Preferences .....................................................................................................................................72 Backlight Time .................................................................................................................................................... 72 Printer Test...............................................................................................................................................74 About Way5000 (Display Way5000 Information) .....................................................................................75 GO TO OFFLINE MODE....................................................................................................................................76 X. OFFLINE MODE ................................................................................................................... 77 SALE..............................................................................................................................................................78 Credit........................................................................................................................................................78 Cash .........................................................................................................................................................82 OTHER TRANSACTIONS ...................................................................................................................................84 Authorize Only..........................................................................................................................................84 Return ......................................................................................................................................................88 Void ..........................................................................................................................................................90 Force ........................................................................................................................................................92 GO TO ONLINE MODE .....................................................................................................................................95 XI. ERROR MESSAGES AND TROUBLESHOOTING............................................................... 96 XII. AVS/CVV/CID RESPONSE CODES ................................................................................... 101 AVS RESPONSE CODES ...............................................................................................................................101 way5000 User Manual V1.00 4/3/2009 4 I. Introduction; This Document This User Manual explains how to set up and use your way5000 POS terminal to process credit card, debit card, and cash receipt transactions in both online and offline mode. It also describes more advanced way5000 administrative and troubleshooting topics. Depending on the terminal configuration selected by your payment service provider:
Some transaction types may not be available. The system may or may not include a receipt printer Some transaction types may require optional data entry for:
Security code Cardholder Zip Code Cardholders billing address #
Convenience Fee Toll Amount Tip Amount Invoice/Job #
II. Introduction; The way5000 POS Terminal WAY Systems, Inc.s mobile point-of-service terminal, the way5000, is a new generation of WAYs small, portable, wireless transaction processing terminals. The model 5000 integrates technologies that open an endless number of possibilities. The way5000 lets merchants accept payment anywhere at any time. The way5000 is programmable, can run multiple applications, and can download new software applications, settings and updates over-the-air (OTA). In addition to WAYs standard Way2Pay credit/debit card application, the way5000 enable 3rd party development of a variety of other payment and non-payment services such as; Check, Loyalty and inventory look up. way5000 User Manual V1.00 4/3/2009 5 way5000 Basics way5000 Keypad Mag Stripe Card Reader Navigation Button Screen Addressable Soft Key [F1]
Future Use Numeric Keypad Cancel Enter Clear/
Backspace Screen Addressable Soft Key [F2]
Power On/Off USB Data/Charger port and Charge Indicator Location Charge Serial Number To power way5000 and/or the battery, plug a charger into the USB/Charge Port or connect to a PC USB port
(cable not included). A wall charger is provided as a standard accessory with the way5000. A car charger is also available at www.waysystems.com. Charge Indicator your Port way5000 User Manual V1.00 4/3/2009 6 Turning the way5000 On/Off To turn way5000 on, press the Power On/Off key until the WAY logo appears, then release. To turn way5000 off, press the Power On/Off key until Powering Off Please Wait appears. Checking for Software Updates (Check For Updates) Upon power up, the way5000 may display Check for updates?". Press F2 (No) to proceed directly to the idle screen. Press F1 (Yes) to check for updates. If there are updates scheduled, they will be downloaded. After the download, press the F2 key to continue to the way5000 idle screen. If no updates are scheduled, the way5000 will display No scheduled download and proceed to the idle screen. Selecting Menu Items and Functions Press the number corresponding to the function that you want from the menu; or use the navigation button and then press the F2 key to proceed. Cancelling and Navigating Through Previous Windows To exit Way2Pay and return to the idle screen, press the red Cancel key. To return to the previous screen, select the Back function [F1] or press the yellow Clear/Backspace key. Entering Alpha and Numeric Values Some fields allow numeric entry only. In fields that allow alpha entry and numeric entry, press the number key with the desired letter /number one or more times depending on the letter/numbers location. To enter a number, press the key a fourth time. Recharging the way5000 battery To charge your way5000, plug a charger into the USB/Charge Port or connect to a PC's USB port
(cable not included), as shown in the illustration above. Entering a PIN Number Debit card transactions require cardholder entry of a personal identification number (PIN). The front keypad is used for secure PIN entry. PINs range from 4 to 6 digits. When the way5000 prompts for PIN entry, hand the way5000 to the cardholder. Ask the cardholder to enter their PIN and then press the green F2 or ENT key when finished. For privacy, PIN digits display as dashes. If the customer needs to retype their PIN, they should press the CLR key to backspace and delete each digit of the PIN, re-type the PIN from the keypad and press F2 or ENT. CLR key ENT key way5000 User Manual V1.00 4/3/2009 7 III. Using the way5000 Receipt Printer The MP100 receipt printer is a small portable thermal printer that uses a wireless infrared (ir) interface to communicate with the way5000 terminal. Receipts are printed without the need of a cable to connect the terminal and printer. To print, simply point the terminal at the printer and press the appropriate key on the terminal. Cover Release Power Button Mode Button Power Light Mode Light Tear Bar Line Feed Button Loading Paper USB Port Charge Port Note: Be sure to use paper rolls that meet specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly. The correct paper size is 2 by 50 feet long. To install a new paper roll, follow these steps:
1. Make sure that the printer is not receiving data. 2. Open the paper roll cover by gently pulling up on the cover release. 3. Remove the used paper roll core (if there is one). 4. Insert the paper roll with the paper coming from underneath the roll. 5. Pull out a small amount of paper and then close the cover paper roll with the paper coming from underneath the roll. 6. Tear off the paper. Be sure to pull the paper forwards. If pulled backwards, the paper will not tear. Note: Go to www.waysystems.com to order paper and other accessories way5000 User Manual V1.00 4/3/2009 8 Printing Receipts or Reports If the printer is not already on, press the Power button. The Power light will turn on. Blinking Green printer sleep mode (see below) Blinking Red Low battery. Please plug into charger. Check periodically to ensure there is sufficient paper in the printer and install a new roll when needed. To print receipts or reports:
1. Power Light: Steady Green battery fully charged Mode Light: Steady Red- Battery charging
Note: If the printer is already ON but idle for more than a few minutes, the printer enters power save mode (the Power light slowly blinks green) to reduce battery consumption. When the printer is in power save mode and you need to print a receipt, simply print from the way5000 as you normally would. The printer will exit power save mode and start printing.
2. When the printing prompt or menu displays on the way5000, select OK/Yes and point the way5000 directly at and no more than 20 inches away from the front of the printer. Do not move the way5000 until the receipt or report begins to print. You must select either OK/Yes (F2) or Done/No (F1) to exit the printing prompt; there is no automatic time-out for this function Blinking Green No Paper/Paper Cover Open (printer will not print) Feed Button Press the Feed button once to advance the paper one line above the cutter. Press and hold the Feed button to advance the paper continuously Testing the Printer Make sure that there is sufficient paper in the printer. Press the printer's Power button. The green Power light is now lit. From the idle menu, press 1 to select WAY2Pay. From the Transactions menu, press 4 to select Setup. From the Setup menu, select 4 to run the printer test. Press F2 (OK) and point the way5000 directly at the printer. This will print the current mode To perform a quick test of the printer from the way5000:
1. 2. 3. 4. 5. 6. and communication settings. Recharging printer battery Plug one end of the battery charging cable into the mating power connector on the left side When the Power light begins to alternately blink red and green, this indicates that the battery is depleted and you must recharge it. You should also recharge the printer battery whenever it is not in use. To recharge the battery:
1. of the printer and the other end into an AC power receptacle. 2. green, the battery is fully charged and you can disconnect the cable To conserve battery life, you can use the same power cable to run the printer on AC power. The indicator on the inline cable box glows red while the battery is charging. When it turns way5000 User Manual V1.00 4/3/2009 9 IV. Printed Receipts Receipt Information The example below describes information that is printed on the merchant copy of the Credit Sale transaction receipt, including a toll, tip, and convenience fee amount, and an invoice number. Depending on your configuration, some of these fields may or may not appear. For questions, please contact your Payment Service Provider. Transaction type Transaction date in MM/DD/YYYY format Optional Footer: Up to 4 additional lines below signature for company messages or other data. Sale Receipt Merchant Inc. 157 Main St. Suite 222 Anytown, MA 11111 www.website.com 1-222-333-4444 Merchant name and address lines. Default is 1 line for address. 2 Optional address lines
(shown). 04/02/2008 11:10:27 Transaction time in HH:MM:SS Credit - Sale
Merchant ID 1234567 Terminal ID 2133 Trans. Type Batch #
12 Seq #
8 Card Type Visa Cardholder John H. Smith Account#
xxxxxxxxxxxx1245 Exp. Date xx/xx Ref # Demo 12111 Auth #
2134546 Invoice/Job#
235677 AVS CVV2/CID Tran ID Validation Code Sale 21.45 Convenience Fee:
1.05 Toll ASD123 U X 23 The various items on the sample receipt above, are explained in the following table. way5000 User Manual V1.00 4/3/2009 10 Field Description Merchant ID The merchant's account number assigned by the payment processor. Terminal ID An identification number assigned by the payment processor (often used when multiple terminals are assigned to one merchant). Trans Type This is the type of transaction such as Sale, Return, Void, etc. Batch No. Seq. No. Card Type This is a batch number assigned by WAY Systems for tracking purposes. This number is incremented by 1 after each reconciliation. NOTE: This batch number has no relation to the batch number that is assigned by your payment processor. The sequence number for this transaction within the WAY batch. The sequence number is incremented by one after each transaction and resets to 001 after each reconciliation. Type of payment, such as Visa (, MasterCard, American Express. If this is a Debit transaction, the card type is DB. For Cash (if enabled), the card type is CA. Cardholder This is the name of the cardholder if it is available from the magnetic stripe. Acct No. Account number on payment card. Due to recent security regulations, only the last 4 digits of the account number may be printed on the receipt. Exp. Date Expiration date of the card, printed as **/**. For security, the actual date is not printed. Ref#
An optional reference code that the payment processor may send to the way5000 after processing certain transactions. The Ref# corresponds to a specific transaction on the payment processor's system. Auth#
The code that the payment processor returns to the way5000, approving an amount. Invoice/Job #
If Invoice/Job# is enabled, this is the value that was entered during a transaction. AVS CVV2/CID Tran ID Response code returned by the card issuer if you entered an address number. Call your payment systems provider or see attached appendix for more information on what these responses mean. Response code returned by the card issuer if you entered a 3 or 4 digit code from the card. Contact your payment service provider or see attached appendix for more information on what these response codes mean. This is a number assigned by some payment processors for authorizations. Contact your payment systems provider for more information. Validation Code This is a number assigned by some payment processors for authorizations. Contact your payment systems provider for more information. Sale Amount of Sale, excluding tip, toll, and convenience fee amounts. Convenience Fee Amount of the convenience fee (if any) calculated by the terminal. Toll Tip Cash Back Total Amount of any toll entered. Amount of any tip entered. The amount of cash back given (if enabled) for a Debit transaction. In some cases, there may be a maximum cash back amount set by the payment service provider. The currency and total amount of the transaction, including any tip, toll, cash back, and convenience fee amounts. Signature Line where the customer signs the merchant copy of the receipt for a Credit transaction. way5000 User Manual V1.00 4/3/2009 11 V. way5000 Menu Structure Top-Level Menu; Online Transactions, Reports & Setup WAY 2Pay 1. Sale 2. Other Transactions 3. Inquiry 4. Setup 1. Credit 2. Debit 3. Cash 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload 1. Trans. List 2. Last Trans 3. Re-Print Trans. 4. Total Info 5. Clear Trans. 6. Reports 1. Admin Setup 2. App Config1 3. User Prefs 4. Printer Test 5. About Way5000 1. Details Report 2.Totals Report 1. Reset Adm Code 2. Reset Adm Passwd 1. Backlight Time 5. Offline Mode 1 See details on next page way5000 User Manual V1.00 4/3/2009 12 Sub-Menus Setup Menus 1. Invoice/Job#
2. Cash Receipt 1. URL 2. Footer 1 3. Footer 2 4. Footer 3 5. Footer 4 6. Phone Num. 1. App Settings App Config 2.Merchant Info 3. Reset Config 1. Check Update 2. Setup1 Check Update 3. System Version 1 For WAY Helpdesk Use Only way5000 User Manual V1.00 4/3/2009 13 Offline Transaction Menu 1. Sale 2. Other Transactions WAY2Pay 3. Inquiry 4. Setup 1. Credit 2. Cash 1. Authorize Only 2. Return 3. Void 4. Force 1. Trans. List 2. Last Trans 3. Re-Print Trans. 4. Total Info 5. Clear Trans. 6. Reports. 1. Admin Setup 2. App Config1 3. User Prefs 4. Printer Test 5. About way5000 1. Details Report 2.Totals Report 1. Reset Admin Code 2. Reset Admin Passwd 1. Backlight 5. Go To Online Mode 1 See details on previous page way5000 User Manual V1.00 4/3/2009 14 VI. Transaction Definitions Transaction Types Sale (Credit/Debit):
This transaction charges the customer for a sale of goods or services. This transaction will require the user to input at least one amount corresponding to the charge to be applied. After this transaction is completed, there is no way to adjust the amount. A credit sale can be performed online or offline, but some restrictions may apply depending on the processor rules. A debit sale can only be done online and can not be voided. Authorize-Only (Credit):
This transaction pre-authorizes an amount for a sale of goods or services. This transaction will require the user to input at least one amount corresponding to the authorization requested. The objective of this transaction is only to verify available funds. This transaction is not billed to the cardholder account, can not be voided, and can not be performed offline. Return (Credit/Debit):
This transaction refunds a specific amount to the cardholder account. Void (Credit/Debit):
This transaction voids (cancels) a previous transaction. Different payment processors impose different deadlines for entering Void transactions. In general, a Void must be entered the same day as the transaction being voided. Force (Credit/Debit):
This transaction enters a transaction that was previously authorized with a voice authorization or other method. This transaction can not be voided. Reconcile:
This transaction uploads any offline transactions stored in the terminal, and clears all transactions from memory. Reconciliation can only be done online mode. Upload:
The objective of this transaction is to send all the offline transactions that are sitting in the terminal to the host to be processed for possible authorization. Reports:
The reports are printed and used to check the transactions and the totals in the batch Offline Transactions:
When no wireless signal is available to complete transactions, you can choose to store transactions to be uploaded later. These are called offline transactions. It is important to understand that Offline Transactions are NOT authorized until they are uploaded; therefore you accept these transactions at your own risk. You should perform transactions online whenever possible, and upload offline transactions as soon as possible (as soon as you return to a location where there is wireless coverage). If your terminal is lost, stolen, or damaged before you upload offline transactions, there may be no way for you to process (obtain payment for) these transactions. way5000 User Manual V1.00 4/3/2009 15 Reconciliation When To Use Reconcile Reconcile once a day (usually at the end of the day) to print a reconciliation report and clear the day's transactions from the way5000. What is in the Reconciliation Report A list by WAY's transaction sequence number of each transaction that was processed, including type, amount, whether a credit or debit, and authorization code or other transaction status. The transaction list also includes cash, if enabled. A summary by type of the number of Credit Sale, Void, Cash (if enabled), Credit Return, Debit Sale, Debit Return, and Force transactions; the monetary amount of each; whether a credit or debit; and the total number and net amount of all transactions. Reconciliation Report Merchant Inc. 157 Main St. Suite 222 Anytown, MA 11111 www.website.com 1-222-333-4444 04/02/2008 This section of the report lists all transactions in the terminals memory; in order by WAY sequence number:
In the Type column, S=Sale, V=Void, R=Return, F=Force, Au=Auth Only, C=Cash, Cn=Cancelled, Dc=Declined This section of the report provides totals by transaction type The Count column shows the number of transactions for each transaction type The Total column shows the dollar total monetary amount for each transaction type 11:10:27
Merchant ID Terminal ID Batch#
Transaction List
Seq# Card Auth#
Type 0001234567 0001234562 11 Trans Type Trans Amount
(USD) 001 002 003 004 005 006 007 VI MC DB VI AX CA DB Sl Sl Sl Vd Rt Sl Rt 80.00 123456 125.00 133444 60.00 55444 70.00 13344 10.00 125679 65.00 5.00 21333 Totals by Trans Type (w/o cash)
Type Sl Fr Rt Vd Au Cn Dc Count 004 000 002 001 000 000 000
Total 330.00 0.00 15.00 70.00 0.00 0.00 0.00 Cash Totals
Sl Vd
65.00 0.00 VI=VISA MC=MASTERCARD DS=Discover AX=American Express OT=Other DB=PIN Debit CA=Cash Sl=Sale Fr=Force Rt=Return Vd= Void Au= Authorization Only Cn= Cancelled DC=Declined way5000 User Manual V1.00 4/3/2009 16 Optional Data Entry Fields in Transactions You may be prompted to enter or verify data in various fields during transactions. Depending on the setup of your device, some of the common fields are:
Card Number: This is the customers card account number which may be read from the magnetic stripe or may be entered manually (for Credit) if the magnetic stripe is damaged. Expiration date: This is the expiration date of the customers card account which may be read from the magnetic stripe or may be entered manually (for Credit) if the magnetic stripe is damaged. AMEX CID: This is the 4 digit security code that is located on the front of American Express cards. VISA CVV2: This is the 3 digit security code that is located on the back of Visa cards in the signature panel. Master Card CVC: This is the 3 digit security code that is located on the back of MasterCard cards in the signature panel. Discover CID: This is the 3 digit security code that is located on the back of Discover cards in the signature panel. AVS ZIP: This is the cardholders billing zip code (5 or 9 digits) AVS Address: This is the cardholders street number portion of their address. Invoice/Job Number: This is a 1 to 17 digit long entry that can be used for Invoice or Job Number. Transaction Amount: This is the total amount of the sale in dollars and cents. Convenience Fee: A fee charged by some retailers for card acceptance. Toll Amount: This is an amount entry for tolls. Tip Amount: This is an amount for Tips for taxis, limos, etc. way5000 User Manual V1.00 4/3/2009 17 VII. Transaction Flow Details; Online Transactions Sale Transactions Sale - Credit T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Sale Step 2 To choose Sale, press the 1 key or press F2 to continue. OK 1. Credit 2. Debit 3. Cash Back Step 3 To Choose Credit, press the 1 key or press F2 to continue. Debit and Cash Sale may or may or may not appear based on your setup. If you are only setup for Credit, this step will not appear. OK Sale - Credit Swipe Card Or Enter Card Number OK Back Step 4 Swipe the Credit Card through the reader. If this is successful, skip to step 6. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 5. way5000 User Manual V1.00 4/3/2009 18 Back Sale - Credit Enter Exp. Date MMYY Format 00/00 OK Sale - Credit Enter 4 Digits Number From The Front Of The Card 1234 Back OK Sale - Credit Enter 3 Digits Number From The Back Of The Card 123 Back OK Sale - Credit Select reason 1. Not Legible 2. Not Present 3. Skip Entry Back Sale - Credit Select reason 1. Not Legible 2. Not Present Back OK OK Step 5 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. Step 6-1 (Optional Screen AMERICAN EXPRESS) If the card is an American Express card, the way5000 may prompt for the American Express Security Code which is a 4 digit number located on the front of the card. Press F2 (OK) to continue. Step 6-2 (Optional Screen VISA, MC, DISCOVER) If the card is a Visa, MC or Discover card, the way5000 may prompt for the Security Code which is a 3 digit number located on the back of the card in the signature panel. Enter the code and press F2 (OK) to continue. Step 7-1 (Optional Screen for Visa/MasterCard) If the Security Code is not present or is not legible, the way5000 will prompt for a reason when the Security Code entry is left blank. Select the appropriate reason by pressing 1, 2, or 3 and hit F2 (OK) to continue. Step 7-2 (Optional Screen for Discover) The terminal will prompt for a reason when the CID is skipped (left in blank) in the previous steps (Step 6-1 or 6-4). If the CID information is entered, the terminal will not prompt this screen Select the appropriate reason and hit F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 19 Sale - Credit Enter Zip Code For Cardholder Billing Address 01801 Back OK Sale Credit Enter Cardholder Billing Address #
200 Back OK Sale Credit Enter Invoice/Job#
or Press OK to Continue 123456 Back OK Sale Credit Enter Amount 1.00 Back OK Sale - Credit Please Confirm The Conv Fee Amount C.Fee 1.00 1.00 Back OK Step 8 (Optional Screen AVS - ZIP CODE) The way5000 may prompt for the cardholders billing zip code; the number may be 5 or 9 digits. Enter the digits and press F2 (OK) to continue. Step 9 (Optional Screen AVS STREET ADDRESS) The way5000 may prompt cardholders billing address street number. Enter the digits and press F2 (OK) to continue. Step 10 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 11 Enter the transaction amount; and press F2 (OK) to continue. Step 12 (Optional Screen Convenience Fee) If this field is enabled in the terminal configuration, the way5000 will ask you to confirm the convenience fee amount. Check the amount and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 20 Sale - Credit Enter Toll Amount 1.00 Back OK Sale - Credit 1. Enter Tip Amt 2. Print Tip Rcpt Back OK Sale - Credit Enter Tip Amount 1.00 Back OK Sale - Credit Confirm Details Amount C-Fee Tip Tolls Total Back 1.00 1.00 0.00 0.00 2.00 OK Communication Processing Please Wait Step 13 (Optional Screen Toll Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the toll amount. Enter the toll amount and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 14 (Optional Screen Tip Receipt) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. Press F2 (OK) to continue. Step 15 (Optional Screen Tip Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. To skip this entry, press F2 (OK) to continue. Step 16 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 17 Processing This screen will be displayed when the terminal is trying to process
(send/receive) the transaction. way5000 User Manual V1.00 4/3/2009 21 Sale - Credit Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done Sale - Credit Declined OK OK Step 18-1 (Optional Screen - Approved Transaction 1) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. Step 18-2 (Optional Screen - Declined Transaction) If the transaction is declined, the terminal will only show the transaction status on the screen. Press F2(OK) to finish the transaction and return to the Transactions Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 22 Sale - Debit T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back OK Sale 1. Credit 2. Debit 3. Cash Back OK Sale - Debit Swipe Card OK Back Sale - Debit Enter Invoice/Job #
Number or Press OK to Continue 123456 Back OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Sale, press the 1 key. Step 3 To Choose Debit, press the 2 key. Cash Sale may or may or may not appear based on your setup. Step 4 Swipe the Credit Card through the reader.
(Manual Entry of Card Data is not allowed for Debit transactions.) Step 5 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 23 Back Sale Debit Enter Amount 1.00 OK Sale - Debit Please Confirm The Conv. Fee Amount 1.00 C.Fee 1.00 OK Back Sale - Debit Enter Toll Amount 1.00 Back Back OK Sale - Debit Enter Cash Back amount 1.00 OK Sale - Debit 1. Enter Tip Amt 2. Print Tip Rcpt Back OK Step 6 Enter the transaction amount; and press F2 (OK) to continue. Step 7 (Optional Screen Convenience Fee) If this field is enabled in the terminal configuration, the way5000 will ask you to confirm the convenience fee amount. Check the amount and press F2 (OK) to continue. Step 8 (Optional Screen Toll Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the toll amount. Enter the toll amount and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 9 (Optional Screen Cash Back Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the cash back amount. Enter the cash back amount and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 10 (Optional Screen Tip Receipt) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. Press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 24 OK OK OK Sale Debit Enter Tip Amount 1.00 Back Sale Debit Confirm Details 1.00 Amount 1.00 C-Fee 0.00 Tip Tolls 0.00 Cash Back 1.00 Total 3.00 Back Sale Debit Total USD3.00 Enter PIN
Back Communication Processing Please Wait Sale Debit Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy OK Done Step 11 (Optional Screen Tip Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. To skip this entry, press F2 (OK) to continue. Step 12 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 13 Hand the way5000 to the customer. Have them enter their Personal Identification Number (PIN) and press F2 (OK) to continue. Step 14 This screen will be displayed when the terminal is trying to process
(send/receive) the transaction. Step 15-1 (Optional Screen - Approved Transaction 1) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 25 Sale - Debit Declined OK Step 15-2 (Optional Screen - Declined Transaction) If the transaction is declined, the terminal will only show the transaction status on the screen. Press F2(OK) to finish the transaction and return to the Transactions Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 26 Sale - Cash T-Mobile Way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back OK Sale 1. Credit 2. Debit 3. Cash Back OK Sale Cash Enter Invoice/Job# or Press OK to Continue 123456 OK Sale Cash Enter Amount 1.00 OK Back Back Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Sale, press the 1 key. Step 3 To Choose Cash, press the 3 key. Credit and Debit Sale may or may or may not appear based on your setup. Step 4 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2
(OK) to continue. To skip this entry, press F2 (OK) to continue. Step 5 Enter the transaction amount; and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 27 Sale - Cash Enter Toll Amount 1.00 OK Back Sale - Credit 1. Enter Tip Amt 2. Print Tip Rcpt Back OK Sale - Cash Enter Tip Amount 1.00 OK Back Sale - Cash Confirm Details Amount Tip Tolls Total Back 1.00 0.00 0.00 2.00 OK Sale - Cash Approved Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 (Optional Screen Toll Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the toll amount. Enter the toll amount and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 7 (Optional Screen Tip Receipt) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. Press F2 (OK) to continue. Step 8 (Optional Screen Tip Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. To skip this entry, press F2 (OK) to continue. Step 9 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 10 Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 28 Other Transactions Authorize Only T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK OK Auth. Only Enter Authorize Password
Back OK Auth. Only Swipe Card Or Enter Card Number Back OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 1 key to select Authorize Only. Step 4 (Optional Screen Authorize Only Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the right password must be entered. Step 5 Swipe the Credit Card through the reader. If this is successful, skip to step 6. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 5. way5000 User Manual V1.00 4/3/2009 29 Back Auth. Only Enter Exp. Date MMYY Format 00/00 OK Auth. Only Enter 4 Digits Number From The Front Of The Card 1234 Back OK Auth. Only Enter 3 Digits Number From The Back Of The Card 123 Back OK Auth. Only Select reason 1. Not Legible 2. Not Present 3. Skip Entry Back Auth. Only Select reason 1. Not Legible 2. Not Present Back OK OK Step 6 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. Step 7-1 (Optional Screen AMERICAN EXPRESS) If the card is an American Express card, the way5000 may prompt for the American Express Security Code which is a 4 digit number located on the front of the card. Press F2 (OK) to continue. Step 6-2 (Optional Screen VISA, MC, DISCOVER) If the card is a Visa, MC or Discover card, the way5000 may prompt for the Security Code which is a 3 digit number located on the back of the card in the signature panel. Enter the code and press F2 (OK) to continue. Step 8-1 (Optional Screen for Visa/MasterCard) If the Security Code is not present or is not legible, the way5000 will prompt for a reason when the Security Code entry is left blank. Select the appropriate reason by pressing 1, 2, or 3 and hit F2 (OK) to continue. Step 8-2 (Optional Screen for Discover) The terminal will prompt for a reason when the CID is skipped (left in blank) in the previous steps (Step 6-1 or 6-4). If the CID information is entered, the terminal will not prompt this screen Select the appropriate reason and hit F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 30 Auth. Only Enter Zip Code For Cardholder Billing Address 01801 Back OK Auth. Only Enter Cardholder Billing Address #
200 Back OK Auth. Only Enter Invoice/Job#
or Press OK to Continue 123456 Back OK Auth. Only Enter Amount 1.00 Back OK Auth. Only Confirm Details Amount Total Back 1.00 1.00 OK Step 9 (Optional Screen AVS - ZIP CODE) The way5000 may prompt cardholder s billing zip code; the number may be 5 or 9 digits. Enter the digits and press F2 (OK) to continue. Step 10 (Optional Screen AVS STREET ADDRESS) The way5000 may prompt cardholders billing address street number. Enter the digits and press F2 (OK) to continue. Step 11 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 12 Enter the transaction amount; and press F2 (OK) to continue. Step 13 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. way5000 User Manual V1.00 4/3/2009 31 Auth. Only Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Auth. Only Declined OK Step 15-1 (Optional Screen - Approved Transaction 1) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. Step 15-2 (Optional Screen - Declined Transaction) If the transaction is declined, the terminal will only show the transaction status on the screen. Press F2(OK) to finish the transaction and return to the Transactions Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 32 Return Return - Credit T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK OK Return Enter Return Password
Back 1. Credit 2. Debit Back OK Return OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 2 key to select Return. Step 4 (Optional Screen Return Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the right password must be entered. Step 5 (Payment Menu) Press the 1 key to select Credit Return. If the offline mode is enabled in the terminal or Debit is not enabled, the Debit option will not be present in the menu. way5000 User Manual V1.00 4/3/2009 33 Return - Credit Swipe Card Or Enter Card Number Back OK Return - Credit Enter Exp. Date MMYY Format 00/00 Back Back OK Return - Credit Enter Amount 1.00 OK Return - Credit Confirm Details Amount Total Back 1.00 1.00 OK Return - Credit Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 Swipe the Credit Card through the reader. If this is successful, skip to step 6. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 5. Step 7 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. Step 8 Enter the transaction amount; and press F2 (OK) to continue. Step 9 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 10-1 (Optional Screen - Approved Transaction 1) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 34 Return - Credit Declined OK Step 10-2 (Optional Screen - Declined Transaction) If the transaction is declined, the terminal will only show the transaction status on the screen. Press F2(OK) to finish the transaction and return to the Transactions Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 35 Return - Debit T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back OK Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK Return Enter Return Password
Back 1. Credit 2. Debit Back OK Return OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 2 key to select Return. Step 4 (Optional Screen Return Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the right password must be entered. Step 5 (Payment Menu) Press the 2 key to select Debit Return. If the offline mode is enabled in the terminal or Debit is not enabled, the Debit option will not be present in the menu. way5000 User Manual V1.00 4/3/2009 36 Return - Debit Swipe Card Return - Debit Enter Amount 1.00 OK Back Back Return - Debit Confirm Details Amount Total Back 1.00 1.00 OK Sale Debit Total USD3.00 Enter PIN
Back OK Return - Debit Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 Swipe the Credit Card through the reader.
(Manual Entry of Card Data is not allowed for Debit transactions.) Step 7 Enter the transaction amount; and press F2 (OK) to continue. Step 8 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 9 Hand the way5000 to the customer. Have them enter their Personal Identification Number (PIN) and press F2 (OK) to continue. Step 10-1 (Optional Screen - Approved Transaction 1) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 37 Return - Debit Declined OK Step 10-2 (Optional Screen - Declined Transaction) If the transaction is declined, the terminal will only show the transaction status on the screen. Press F2(OK) to finish the transaction and return to the Transactions Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 38 Void T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK OK Void Enter Void Password
Back OK Void Enter Trans. Seq. #
123 Back OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 3 key to select Void. Step 4 (Optional Screen Void Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the right password must be entered. Press F2 (OK) to continue Step 5 Enter the transaction sequence number and press F2 (OK) to continue. The sequence number can be found on the receipt or using the Inquiry function. way5000 User Manual V1.00 4/3/2009 39 Void Seq #
001 Auth No. 123456 Amount
$1.00 Confirm Void?
Back OK Void Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Void Declined OK Step 6 Transaction Information matching the sequence number will be displayed. If this matches transaction details, press F2 (OK) to continue. Step 7-1 (Optional Screen - Approved Transaction 1) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application.. Step 7-2 (Optional Screen - Declined Transaction) If the transaction is declined, the terminal will only show the transaction status on the screen. Press F2(OK) to finish the transaction and return to the Transactions Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 40 Force T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back Force Enter Force Password
Back OK OK OK Force Swipe Card Or Enter Card Number Back OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 4 key to select Force. Step 4 (Optional Screen Force Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the correct password must be entered. Press F2 (OK) to continue Step 5 Swipe the Credit Card through the reader. If this is successful, skip to step 7. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 7. way5000 User Manual V1.00 4/3/2009 41 Force Enter Exp. Date MMYY Format 00/00 Back OK Force Enter Invoice/Job#
or Press OK to Continue 123456 Back OK Force Enter Amount 1.00 Back OK Force Confirm Details Amount Total Back 1.00 1.00 OK Force Enter Auth Code 123456 Back OK Step 6 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. Step 7 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2
(OK) to continue. To skip this entry, press F2 (OK) to continue. Step 8 Enter the transaction amount; and press F2 (OK) to continue. Step 9 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 10 Enter the Authorization Code received for this transaction and press F2
(OK) to continue. way5000 User Manual V1.00 4/3/2009 42 Force Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Force Declined OK Step 11-1 (Optional Screen - Approved Transaction 1) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application.. Step 11-2 (Optional Screen - Declined Transaction) If the transaction is declined, the terminal will only show the transaction status on the screen. Press F2(OK) to finish the transaction and return to the Transactions Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 43 VIII. Reconcile and Upload Reconcile T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK OK Reconcile 007 Offline Trans. to Upload Select Upload To Continue Back Upload Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 5 key to select Reconcile. Step 4 If there are Offline Transactions in the terminal, a message will be displayed showing the number of Offline Transactions to be Uploaded. Press F2 (OK) to start the Upload. way5000 User Manual V1.00 4/3/2009 44 Communication Processing Uploading 002 of 008 Reconcile Upload Complete Apoproved: 11 Declined: 1 Print Uploaded Transactions?
Done Yes Reconcile Printing 002 0f 008 transactions Please Wait No Reconcile Printing Uploaded Transactions Continue?
Reconcile Re-Print Uploaded Transactions?
Done Yes Yes Step 5 (Print Offline Receipts Option) Please wait while the transactions are uploaded. Step 6 (Print Offline Receipts Option) This is an optional step. To print receipts for all Offline transactions, Press F2 (Yes) to print the receipts or press F1 (No) to continue to reconciliation (step 10). Step 7 (Printing Offline Receipts) This message displays while uploaded transactions are printing. Step 8 (Continue Printing Offline Receipts Optional Screen) If there are more than 5 Offline transactions to print, you will be prompted
(after every 5 transactions) to Continue printing Offline transactions. Press F1 (Yes) to continue printing the receipts or press F2 (No) to continue with the reconciliation. Step 9 (Re-Print Uploaded Transactions) After the printing of uploaded transactions is complete, you will be given the option of re-printing the uploaded transactions. way5000 User Manual V1.00 4/3/2009 45 Reconcile Processing Please Wait Reconcile Reconciliation Complete Print Reconciliation Report?
Reconcile Re-Print Reconciliation Report?
Done Done Step 10 (Continue Printing Offline Receipts Optional Screen) After Uploading and Printing any Offline transactions, the terminal will automatically start the reconciliation process. Yes Yes Step 11 Once the reconciliation is complete, the terminal will prompt for printing. Press F1 (Yes) to print the reconciliation report or press F2 (No) to finish the transaction and return to the Transactions Menu of the Payment Application. Step 12 To re-print the reconciliation report, press F2 (Yes). way5000 User Manual V1.00 4/3/2009 46 Upload T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK OK Upload 007 Offline Trans. to Upload Select Upload To Continue Back Upload Communication Processing Uploading 002 of 007 Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 6 key to select Upload. Step 4 If there are Offline Transactions in the terminal, a message will be displayed showing the number of Offline Transactions to be Uploaded. Press F2 (OK) to start the Upload. Step 5 Please wait while the transactions are uploaded. way5000 User Manual V1.00 4/3/2009 47 Upload Upload Complete Approved: 4 Declined: 1 Pending 2 Print Uploaded Transactions?
Done Yes Upload Printing 002 of 007 transactions Please Wait No Upload Printing Uploaded Transactions Continue?
Yes Upload Re-Print Uploaded Transactions?
Continue?
Yes Done Step 6 (Print Offline Receipts Option) To print receipts for all Offline transactions, Press F1 (Yes) to print the receipts or press F2 (No) to continue with Step 7. NOTE: If the upload was interrupted or communications were lost, the pending transactions were not successfully uploaded. Attempt to Upload pending transactions again later. Step 7 Please wait while the transactions are uploaded. Step 8 (Continue Printing Offline Receipts) If there are more than 5 Offline transactions to print, you will be prompted
(after every 5 transactions) to Continue printing Offline transactions. Press F1 (Yes) to continue printing the receipts or press F2 (No) to continue with the next step. Step 9 (Re-Print Uploaded Transactions) After the printing of uploaded transactions is complete, you will be given the option of re-printing the uploaded transactions way5000 User Manual V1.00 4/3/2009 48 Inquiry Transaction List T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Step 1 (Idle Screen) To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Inquiry Menu 1. Trans. List 2. Last Trans. 3. Re-Print Trans. 4. Total Info. 5. Clear Trans. 6. Reports Back Trans. List 1. 011 01/13:45:31 2. 012 01/14:00:31 3. 013 01/14:15:31 4. 014 01/14:35:31 5. 015 01/15:18:31 6 .016 02/07:10:31 7. Next
Back OK OK OK Trans. List Sale -Credit 13:45:31 123
****4797
$11.00 Offline 06/01 Seq #:
Card:
Total:
Status:
Re-Print Receipt?
Done Yes Step 2 (Transaction Menu) Press 3 to continue. Step 3 (Inquiry Menu) Press 1 to continue to the Transactions List. Step 4 A list of transactions will be displayed by Sequence Number (3 digits), the date and the time. To get more information or to reprint a receipt, press the number of the desired transaction. Step 5 The terminal will display the information related to the transaction like Transaction Type, Date, Time , Sequence Number, Card Number (Only the last 4 digits), Transaction amount and the transaction status. Press F2 (OK) to re-print this receipt. If the F1 (Done) key is pressed, the terminal will return to Step 4. way5000 User Manual V1.00 4/3/2009 49 Re-Print Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 (Optional Screen Re-Print) If desired, press 1 or 2 to re-print the merchant copy or the customer copy of the receipt. Press F1 (Done) to return to Step 4. way5000 User Manual V1.00 4/3/2009 50 Display Last Trans T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Inquiry Menu 1. Trans. List 2. Last Trans. 3. Re-Print Trans. 4. Total Info. 5. Clear Trans. 6. Reports Back Last Trans. OK OK 13:45:31 123
****4797
$11.00 Offline Sale Credit 06/01 Seq #:
Card:
Total:
Status:
Re-Print Receipt?
Done Yes Re-Print Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 2 Press 3 to continue. Step 3 Press 2 to display the Last Transaction.. Step 4 The terminal will display the information related to the transaction like Transaction Type, Date, Time , Sequence Number, Card Number (Only the last 4 digits), Transaction amount and the transaction status. Press F2 (OK) to re-print this receipt. If the F1 (Done) key is pressed, the terminal will return to the Inquiry Menu of the Payment Application. Step 5 (Optional Screen Re-Print) If desired, press 1 or 2 to re-print the merchant copy or the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Inquiry Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 51 Re-Print Transaction T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Step 1 (Idle Screen) To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Inquiry Menu 1. Trans. List 2. Last Trans. 3. Re-Print Trans. 4. Total Info. 5. Clear Trans. 6. Reports Back OK OK Re-Print Enter Transaction Seq. #
001 Back OK Re-Print Sale Credit 13:45:31 123
****4797 06/01 Seq #:
Card:
Total:
Status:
Re-Print Receipt?
Back
$11.00 Offline OK Step 2 (Transaction Menu) Press 3 to continue. Step 3 (Inquiry Menu) Press 3 to re-print the last transaction. Step 4 Enter the sequence number of the transaction to reprint and press F2
(OK) to continue. Step 5 The terminal will display the information related to the transaction like Transaction Type, Date, Time , Sequence Number, Card Number (Only the last 4 digits), Transaction amount and the transaction status. Press F2 (OK) to re-print this receipt. If the F1 (Back) key is pressed, the terminal will return to Step 4.. way5000 User Manual V1.00 4/3/2009 52 Re-Print Approved Auth Code 123456 Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 (Optional Screen Re-Print) If desired, press 1 or 2 to re-print the merchant copy or the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to Step 4. way5000 User Manual V1.00 4/3/2009 53 Total Info T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Inquiry Menu 1. Trans. List 2. Last Trans. 3. Re-Print Trans. 4. Total Info. 5. Clear Trans. 6. Reports Back Total Info OK OK 12 Total 5 Complete 1 Rejected Offline 3 Cancelled 0 OK Step 2 Press 3 to continue. Step 3 Press 4 to display totals information. Step 4 (Inquiry Menu) The terminal will display statistic information like the total count of transactions, the number of completed transactions, the number of rejected transactions and the number of offline transactions. Press F2 (OK) to return to the Inquiry Menu of the Payment Application way5000 User Manual V1.00 4/3/2009 54 Clear Transactions CAUTION: Do not use this function unless instructed to by an authorized Helpdesk. If there are offline transactions in the terminal that have not been uploaded, these transactions will be lost and cannot be recovered. T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Inquiry Menu 1. Trans. List 2. Last Trans. 3. Re-Print Trans. 4. Total Info. 5. Clear Trans. 6. Reports Back Clear Trans. Enter Admin Code 123 Back OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 3 to continue. Step 3 Press 5 to display clear transactions from the terminal memory. Step 4 Enter the administrator code (default is 123) and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 55 Clear Trans. Enter Admin Password
Back Clear Trans. Clear All The Transactions?
Back Clear Trans. Transactions Cleared OK OK Step 5 Enter the administrator password (default is 123123) and press F2 (OK) to continue. Step 6 The terminal will confirm if the user really wants to clear the transactions from the batch. Press F2 (OK) to continue and clear all the transactions or press F1
(Back) to return to the Transactions Menu of the Payment Application Step 7 Once the transactions were cleared, the terminal displays this screen and then returns to the Transactions Menu. way5000 User Manual V1.00 4/3/2009 56 Reports Details Report & Totals Report T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Inquiry Menu 1. Trans. List 2. Last Trans. 3. Re-Print Trans. 4. Total Info. 5. Clear Trans. 6. Reports Back Reports 1. Details Report 2. Totals Report Back OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 3 to continue. Step 3 Press 6 to access the Reports menu. Step 4 Press 1 for a Details Report. or 2 for a Totals Report . Point the terminal toward the printer. When finished printing, the terminal will return to this screen. See the following pages for examples of these reports. way5000 User Manual V1.00 4/3/2009 57 DETAILS REPORT Transaction Detail Report Way Systems Inc. 200 Unicorn Park Drive Woburn, Massachusetts 01801, USA Phone: 555-555-5555 www.waysystems.com 13:15:27 Sl Rt Vd SL Fr VI MC AX DS VI 06/21/2007
1234567890123456 Merchant ID Terminal ID 12345678 Batch #
123456 Transaction List
Seq Card Trans Trans Auth
# Type Type Amount #
$xx,xxx.xx 123456 001
$xx,xxx.xx 123456 002
$xx,xxx.xx 123456 003
$xx,xxx.xx 123456 004 005
$xx,xxx.xx 123456 006 CA Sl $xx,xxx.xx 123456 007 VI Cn $xx,xxx.xx Canceled 008 MC Dc $xx,xxx.xx Declined Totals by Trans Type (w/o Cash)
Trans Type
$xxx,xxx.xx Sl
$xxx,xxx.xx Fr
$xxx,xxx.xx Rt Vd
$xxx,xxx.xx Au 001 $xxx,xxx.xx Cn 001 $xxx,xxx.xx Dc 001 $xxx,xxx.xx Cash Totals
Sl Vo
VI=Visa MC=MasterCard DS=Discover AX=American Express OT=Other DB=PIN Debit CA=Cash Sl=Sale Fr=Force Rt=Return Vd= Void Au=Auth Only
$xxx,xxx.xx
$xxx,xxx.xx 003 001 001 001 032 001 Total Count way5000 User Manual V1.00 4/3/2009 58 TOTALS REPORT Transaction Totals Report Way Systems Inc. 200 Unicorn Park Drive Woburn, Massachusetts 01801, USA www.waysystems.com VI 13:15:27 016 001 003 000 010 000 003 000 MC xxx,xxx.xx xxx,xxx.xx xxx,xxx.xx xxx,xxx.xx
xxx,xxx.xx DS xxx,xxx.xx xxx,xxx.xx xxx,xxx.xx xxx,xxx.xx
xxx,xxx.xx OT xxx,xxx.xx xxx,xxx.xx xxx,xxx.xx xxx,xxx.xx
xxx,xxx.xx 06/21/2007
1234567890123456 Merchant ID 12345678 Terminal ID Batch #
123456 Card Totals
Sl 023 xxx,xxx.xx Fr 000 xxx,xxx.xx Rt 002 xxx,xxx.xx Vd 000 xxx,xxx.xx
Net xxx,xxx.xx AX 009 xxx,xxx.xx Sl 000 xxx,xxx.xx Fr Rt 002 xxx,xxx.xx Vd 000 xxx,xxx.xx
Net xxx,xxx.xx Sl Fr Rt Vd Net Total 071 xxx,xxx.xx xxx,xxx.xx Sl 001 xxx,xxx.xx xxx,xxx.xx Fr Rt 011 xxx,xxx.xx xxx,xxx.xx Vd 000 xxx,xxx.xx xxx,xxx.xx Net Au 001 xxx,xxx.xx Cash Totals
Sl 032 xxx,xxx.xx Vo 001 xxx,xxx.xx
VI=Visa MC=MasterCard DS=Discover AX=American Express OT=Other DB=PIN Debit CA=Cash Sl=Sale Fr=Force Rt=Return Vd= Void DB 023 xxx,xxx.xx
002 xxx,xxx.xx
xxx,xxx.xx
xxx,xxx.xx xxx,xxx,xxx Card 000 000 000 000 way5000 User Manual V1.00 4/3/2009 59 SetUp Admin SetUp Reset Admin Code T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back Admin. Pwd Enter Admin Code 123 Back Admin. Pwd Enter Admin Password
Back OK OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue. Step 3 Press 1 to access the Admin Setup. Step 4 Enter the administrator code (default is 123) and press F2 (OK) to continue. Step 5 Enter the administrator password (default is 123123) and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 60 Admin Setup 1. Reset Adm Code 2. Reset Adm Passwd Back Admin. Code Reset Admin Code?
Back Admin. Code Enter a New 3 Digits Admin. Code 123 Back Admin. Code Confirm the New 3 Digits Admin. Code 123 Back The Admin Code Has Been Successfully Changed OK OK OK OK Step 6 Press 1 to Reset Admin Code(s). Step 7 Press F2 (OK) to Reset the Admin Code or press F1 (Back) to return to the POS Setup Menu. Step 8 Enter the new 3 digits administrator code and press F2 (OK) to continue. Step 9 Enter the same new 3 digits administrator code again to confirm the previous entry and press F2 (OK) to continue. Step 10 This message displays briefly and then the terminal returns to the Admin Setup menu. way5000 User Manual V1.00 4/3/2009 61 Reset Admin Password T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back Admin. Code Enter Admin Code 123 Back Admin. Pwd Enter Admin Password
Back OK OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue. Step 3 Press 1 to access the Admin Setup. Step 4 Enter the administrator code (default is 123) and press F2 (OK) to continue. Step 5 Enter the administrator password (default is 123123) and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 62 Admin Setup 1. Reset Adm Code 2. Reset Adm Passwd Back Admin. Password Reset Admin Password?
Back Admin. Password Enter a New 6 Digits Admin. Password 123123 Back Admin. Password Confirm the New 6 Digits Admin. Password 123123 Back OK OK OK OK The Admin Password Has Been Successfully Changed Step 6 (Administrator Setup) Press 2 to Reset Admin Password. Step 7 Press F2 (OK) to Reset the Admin Password or press F1 (Back) to return to the POS Setup Menu. Step 8 Enter the new 3 digits administrator Password and press F2 (OK) to continue. Step 9 Enter the same new 3 digits administrator Password again to confirm the previous entry and press F2 (OK) to continue. Step 10 This message displays briefly and then the terminal returns to the Admin Setup menu. way5000 User Manual V1.00 4/3/2009 63 Application Configuration Application Settings Invoice/Job Number T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back Admin. Code Enter Admin Code 123 Back Admin. Pwd Enter Admin Password
Back OK OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue to Setup. Step 3 Press 2 to select App Config. Step 4 Enter the administrator code (default is 123) and press F2 (OK) to continue. Step 5 Enter the administrator password (default is 123123) and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 64 App Config 1. App Settings 2. Merchant Info 3. Reset Config. Back App Settings 1. Invoice/Job#
2. Cash Receipt Back Invoice/Job#
Enable Invoice Prompt?
Back OK OK OK Invoice/Job#
Disable Invoice/Job#
Prompt?
Back OK App. Settings This Config Will Not Be Synchronized Again With The Server Save Parameters?
No Yes Step 6 Press 1 (App Settings). Step 7 The terminal will display the Application Settings Menu, press 1
(Invoice/Job#). Step 8-1 If Invoice/Job# is currently not enabled, press F2 (OK) to enable the prompt. Step 8-2 If Invoice/Job# is currently enabled, press F2 (OK) to disable the prompt. Step 9 This parameter change will not be overridden by a parameter update downloaded from the server. way5000 User Manual V1.00 4/3/2009 65 Cash Receipt T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back Admin. Code Enter Admin Code 123 Back Admin. Pwd Enter Admin Password
Back OK OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue to Setup. Step 3 Press 2 to select App Config. Step 4 Enter the administrator code (default is 123) and press F2 (OK) to continue. Step 5 Enter the administrator password (default is 123123) and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 66 App Config 1. App Settings 2. Merchant Info 3. Reset Config. Back App Settings 1. Invoice/Job#
2. Cash Receipt Back Cash Receipt Enable Cash Receipt Prompts?
Cash Receipt Disable Cash Receipt Prompts?
Yes Yes OK OK No No App. Settings This Config Will Not Be Synchronized Again With The Server Save Parameters?
No Yes Step 6 Press 1 to select App Settings. Step 7 The terminal will display the Application Settings Menu, press 2 (Cash Receipt). Step 8-1 If Cash Receipt is currently not enabled, press F2 (OK) to enable the prompt. Step 8-2 If Cash Receipt is currently enabled, press F2 (OK) to disable the prompt. Step 9 This parameter change will not be overridden by a parameter update downloaded from the server. way5000 User Manual V1.00 4/3/2009 67 Merchant Information Change: URL, Footer 1, Footer 2, Footer 3, Footer 4, Phone Number T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back Admin. Code Enter Admin Code 123 Back Admin. Pwd Enter Admin Password
Back OK OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue to Setup. Step 3 Press 2 to select App Config. Step 4 Enter the administrator code (default is 123) and press F2 (OK) to continue. Step 5 Enter the administrator password (default is 123123) and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 68 App Config 1. App Settings 2. Merchant Info 3. Reset Config. Back Merchant Info 1. Merchant URL 2. Footer 1 3. Footer 2 4. Footer 3 5. Footer 4 6. Phone Number Back OK OK Merchant Info Enter Merchant Footer 1 XXXFooter_InfoXX Back OK Merchant Info This Config Will Not Be Synchronized Again With The Server Save Parameters?
No Yes Step 6 Press 2 to select Merchant Info. Step 7 The terminal will display the Merchant Information Menu; press the number corresponding to the option that you want to change.(see example below. Step 8 Enter the new information as desired and press F2 (OK). Step 9 This parameter change will not be overridden by a parameter update downloaded from the server. way5000 User Manual V1.00 4/3/2009 69 Reset Configuration T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back Admin. Code Enter Admin Code 123 Back Admin. Pwd Enter Admin Password
Back OK OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue to Setup. Step 3 Press 2 to select App Config. Step 4 Enter the administrator code (default is 123) and press F2 (OK) to continue. Step 5 Enter the administrator password (default is 123123) and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 70 OK No App Config 1. App Settings 2. Merchant Info 3. Reset Config. Back App Settings The Terminal Will Reset all Local Config Continue?
Yes App Settings All Local Config. Has Been Reset And Will Be Synchronized With The Server Step 6 Press 3 to reset the configuration settings to their original state. Step 7 Press F1 (Yes) to reset all the App. Settings and Merchant Information and synchronize the information with the server or press F2 (No) to return to the Application Settings Menu. Step 8 This screen displays briefly and then the terminal returns to the application configuration menu. way5000 User Manual V1.00 4/3/2009 71 User Preferences Backlight Time T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back POS Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back User Prefs 1. Backlight Time Back Backlight Time 1. Always Off 2. 5 Seconds 3. 10 Seconds 4. 30 Seconds 5. 60 Seconds 6. Always On Back OK OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue to Setup. Step 3 Press 3 to select User Prefs. Step 4 Press 1 to set the backlight time. Step 5 Select the desired backlight time by selecting the number that corresponds to the option you want. way5000 User Manual V1.00 4/3/2009 72 Warning Backlight Will Be Set To xx seconds This change may Affect the Batt. Life Time Continue Anyway?
No Yes Backlight Time Backlight set to xx seconds Step 6 The terminal will display a warning that will reflect the selection of the previous screen and will indicate the user that the changes on this item may affect the battery life. Select F1 (Yes) to set the new value and continue or select F2 (No) to ignore the changes and return to the setup menu. Step 7 If F1 (Yes) is selected, a new screen reflecting the new configuration will be displayed. This screen will be displayed for 3 seconds and then the terminal will return to the user preferences menu. way5000 User Manual V1.00 4/3/2009 73 Printer Test T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back POS Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back Printer Test Way Systems Printer Test Print?
Back OK OK OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue to Setup. Step 3 Press 4 to select Printer Test. Step 4 The terminal will display a Printer Test confirmation, press F2 (OK) to continue and print the test or press F1 (Back) to return to the POS Setup Menu. way5000 User Manual V1.00 4/3/2009 74 About Way5000 (Display Way5000 Information) T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back POS Setup 1. Admin Setup 2. App Config 3. User Prefs. 4. Printer Test 5. About Way5000 Back OK OK About Way5000 App. Version nn nn nn Build Number nnnnnnnnn OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 4 to continue to Setup. Step 3 Press 5 to display information about the way5000. Step 4 The terminal will display the Way5000 information; press F2 (OK) to return to the POS Setup Menu. Press F2 (OK) to return to the POS Setup menu/
way5000 User Manual V1.00 4/3/2009 75 Go To Offline Mode T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Transactions Switch to Offline Mode?
No Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Online Mode Back OK Yes OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 5 to continue to go to offline mode. Step 3 Press 5 to continue to go to offline mode. Step 4 The terminal returns to the transactions menu. way5000 User Manual V1.00 4/3/2009 76 IX. Offline Mode NOTE: Offline transactions are run at your risk. Final authorization does not occur until transactions are uploaded for approval. Offline Mode can be used as a temporary solution for situations where adequate signal is not being received. Transactions will be stored in the terminal until you Upload or Reconcile. You should return to Online Mode as soon as possible and upload offline transactions for authorization Due to regulations, debit transactions cannot be performed in Offline Mode. way5000 User Manual V1.00 4/3/2009 77 Sale Credit T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Sale OK 1. Credit 2. Cash Back OK Sale - Credit Swipe Card Or Enter Card Number OK Sale - Credit Enter Exp. Date MMYY Format 00/00 OK Back Back Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Sale, press the 1 key. Step 3 To Choose Credit, press the 1 key. Cash Sale may or may or may not appear based on your setup. Step 4 Swipe the Credit Card through the reader. If this is successful, skip to step 6. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 5. Step 5 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. way5000 User Manual V1.00 4/3/2009 78 Sale - Credit Enter 4 Digits Number From The Front Of The Card 1234 Back OK Sale - Credit Enter 3 Digits Number From The Back Of The Card 123 Back OK Sale - Credit Select reason 1. Not Legible 2. Not Present 3. Skip Entry Back OK Sale - Credit Select reason 1. Not Legible 2. Not Present Back OK Sale - Credit Enter Zip Code For Cardholder Billing Address 01801 Back OK Step 6-1 (Optional Screen AMERICAN EXPRESS) If the card is an American Express card, the way5000 may prompt for the American Express Security Code which is a 4 digit number located on the front of the card. Press F2 (OK) to continue. Step 6-2 (Optional Screen VISA, MC, DISCOVER) If the card is a Visa, MC or Discover card, the way5000 may prompt for the Security Code which is a 3 digit number located on the back of the card in the signature panel. Enter the code and press F2 (OK) to continue. Step 7-1 (Optional Screen for Visa/MasterCard) If the Security Code is not present or is not legible, the way5000 will prompt for a reason when the Security Code entry is left blank. Select the appropriate reason by pressing 1, 2, or 3 and hit F2 (OK) to continue. Step 7-2 (Optional Screen for Discover) If the Security Code is not present or is not legible, the way5000 will prompt for a reason when the Security Code entry is left blank. Select the appropriate reason by pressing 1, or 2 and hit F2 (OK) to continue. Step 8 (Optional Screen AVS - ZIP CODE) The way5000 may prompt for a cardholder s billing zip code; the number may be 5 or 9 digits. Enter the digits and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 79 Sale Credit Enter Cardholder Billing Address #
200 Back OK Sale Credit Enter Invoice/Job#
or Press OK to Continue 123456 Back OK Sale Credit Enter Amount 1.00 Back OK Sale - Credit Please Confirm The Conv Fee Amount C.Fee 1.00 1.00 Back OK Sale - Credit Enter Toll Amount 1.00 Back OK Step 9 (Optional Screen AVS STREET ADDRESS) The way5000 may prompt cardholders billing address street number. Enter the digits and press F2 (OK) to continue. Step 10 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice/Job Number. Enter the digits and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 11 Enter the transaction amount; and press F2 (OK) to continue. Step 12 (Optional Screen Convenience Fee) If this field is enabled in the terminal configuration, the way5000 will ask you to confirm the convenience fee amount. Check the amount and press F2 (OK) to continue. Step 13 (Optional Screen Toll Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the toll amount. Enter the toll amount and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 80 Sale - Credit 1. Enter Tip Amt 2. Print Tip Rcpt Back OK Sale - Credit Enter Tip Amount 1.00 Back OK Sale - Credit Confirm Details Amount C-Fee Tip Tolls Total Back 1.00 1.00 0.00 0.00 2.00 OK Sale - Credit Pending Stored Offline Sale - Credit Pending- Stored Offline Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 14 (Optional Screen Tip Receipt) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. Press F2 (OK) to continue. Step 15 (Optional Screen Tip Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. To skip this entry, press F2 (OK) to continue. Step 16 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 17 This message displays briefly and then continues to printing options. Step 18 (Optional Screen) Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 81 Cash T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back OK Sale 1. Credit 2. Cash Back OK Sale Cash Enter Invoice/Job# or Press OK to Continue 123456 Back Back OK Sale Cash Enter Amount 1.00 OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Sale, press the 1 key. Step 3 To Choose Cash, press the 2 key. Step 4 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 5 Enter the transaction amount; and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 82 Sale - Cash Enter Toll Amount 1.00 Back Sale - Credit 1. Enter Tip Amt 2. Print Tip Rcpt Back Sale - Cash Enter Tip Amount 1.00 OK OK Back OK Sale - Cash Confirm Details Amount Tip Tolls Total Back 1.00 0.00 0.00 2.00 OK Sale - Cash Approved Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 (Optional Screen Toll Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the toll amount. Enter the toll amount and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 7 (Optional Screen Tip Receipt) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. Press F2 (OK) to continue. Step 8 (Optional Screen Tip Amount) If this field is enabled in the terminal configuration, the way5000 will prompt for the tip amount. To skip this entry, press F2 (OK) to continue. Step 9 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 10 Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 83 Other Transactions Authorize Only T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force Back OK OK Auth. Only Enter Authorize Password
Back OK Auth. Only Swipe Card Or Enter Card Number Back OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 1 key to select Authorize Only. Step 4 (Optional Screen Authorize Only Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the right password (default = 123456) must be entered. Step 5 Swipe the Credit Card through the reader. If this is successful, skip to step 7. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 6. way5000 User Manual V1.00 4/3/2009 84 Auth. Only Enter Exp. Date MMYY Format 00/00 Back OK Auth. Only Enter 4 Digits Number From The Front Of The Card 1234 Back OK Auth. Only Enter 3 Digits Number From The Back Of The Card 123 Back OK Auth. Only Select reason 1. Not Legible 2. Not Present 3. Skip Entry Back Auth. Only Select reason 1. Not Legible 2. Not Present Back OK OK Step 6 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. Step 7-1 (Optional Screen AMERICAN EXPRESS) If the card is an American Express card, the way5000 may prompt for the American Express Security Code which is a 4 digit number located on the front of the card. Press F2 (OK) to continue. Step 7-2 (Optional Screen VISA, MC, DISCOVER) If the card is a Visa, MC or Discover card, the way5000 may prompt for the Security Code which is a 3 digit number located on the back of the card in the signature panel. Enter the code and press F2 (OK) to continue. Step 8-1 (Optional Screen for Visa/MasterCard) If the Security Code is not present or is not legible, the way5000 will prompt for a reason when the Security Code entry is left blank. Select the appropriate reason by pressing 1, 2, or 3 and hit F2 (OK) to continue. Step 8-2 (Optional Screen for Discover) The terminal will prompt for a reason when the CID is skipped (left in blank) in the previous steps. If the CID information is entered, the terminal will not display this screen Select the appropriate reason and hit F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 85 Auth. Only Enter Zip Code For Cardholder Billing Address 01801 Back OK Auth. Only Enter Cardholder Billing Address #
200 Back OK Auth. Only Enter Invoice/Job#
or Press OK to Continue 123456 Back OK Auth. Only Enter Amount 1.00 Back OK Auth. Only Confirm Details Amount Total Back 1.00 1.00 OK Step 9 (Optional Screen AVS - ZIP CODE) The way5000 may prompt cardholder s billing zip code; the number may be 5 or 9 digits. Enter the digits and press F2 (OK) to continue. Step 10 (Optional Screen AVS STREET ADDRESS) The way5000 may prompt cardholders billing address street number. Enter the digits and press F2 (OK) to continue. Step 11 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2 (OK) to continue. To skip this entry, press F2 (OK) to continue. Step 12 Enter the transaction amount; and press F2 (OK) to continue. Step 13 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. way5000 User Manual V1.00 4/3/2009 86 Auth. Only Pending -Stored Offline Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 14-1 Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application.. way5000 User Manual V1.00 4/3/2009 87 Return T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK OK Return Enter Return Password
Back 1. Credit 2. Cash Back OK Return OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 2 key to select Return. Step 4 (Optional Screen Return Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the right password (default=123456) must be entered. Step 5 (Payment Menu) Press the 1 key to select Credit Return. Cash Sale may or may or may not appear based on your setup. way5000 User Manual V1.00 4/3/2009 88 Return - Credit Swipe Card Or Enter Card Number Back OK Return - Credit Enter Exp. Date MMYY Format 00/00 Back Back OK Return - Credit Enter Amount 1.00 OK Return - Credit Confirm Details Amount Total Back 1.00 1.00 OK Return - Credit Pending -Stored Offline Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 Swipe the Credit Card through the reader. If this is successful, skip to step 8. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 8. Step 7 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. Step 8 Enter the transaction amount; and press F2 (OK) to continue. Step 9 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 10 Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 89 Void T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back OK OK Void Enter Void Password
Back OK Void Enter Trans. Seq. #
123 Back OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 (Transaction Menu) To choose Other Transactions, press the 2 key. Step 3 (Other Transactions Menu) Press the 3 key to select Void. Step 4 (Optional Screen Void Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the right password (default=123456) must be entered. Press F2 (OK) to continue Step 5 Enter the transaction sequence number and press F2 (OK) to continue. way5000 User Manual V1.00 4/3/2009 90 Void Seq #
001 Auth No. 123456 Amount
$1.00 Confirm Void?
Back OK Void Pending Stored Offline Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 6 Transaction Information matching the sequence number will be displayed. If this matches transaction details, press F2 (OK) to continue. Step 7 Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 91 Force T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Other Trans. 1. Authorize Only 2. Return 3. Void 4. Force 5. Reconcile 6. Upload Back Force Enter Force Password
Back OK OK OK Force Swipe Card Or Enter Card Number Back OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 To choose Other Transactions, press the 2 key. Step 3 Press the 4 key to select Force. Step 4 (Optional Screen Force Password) If the authorize password prompt is enabled in the terminal configuration, the Terminal will prompt for the authorize password, in order to continue with the next step, the correct password (default=123456) must be entered. Press F2 (OK) to continue Step 5 Swipe the Credit Card through the reader. If this is successful, skip to step 7. If the swipe does not work or the card is not present, you may manually enter the card number. Continue with Step 7. way5000 User Manual V1.00 4/3/2009 92 Force Enter Exp. Date MMYY Format 00/00 Back OK Force Enter Invoice/Job#
or Press OK to Continue 123456 Back OK Force Enter Amount 1.00 Back OK Force Confirm Details Amount Total Back 1.00 1.00 OK Force Enter Auth Code 123456 Back OK Step 6 When the card number is entered manually, the way5000 will prompt for the card expiration date. Enter the expiration date (MM/YY) and press F2
(OK) to continue. Step 7 (Optional Screen INVOICE/JOB Number) If this field is enabled in the terminal configuration, the way5000 will prompt for and Invoice or Job Number. Enter the digits and press F2
(OK) to continue. To skip this entry, press F2 (OK) to continue. Step 8 Enter the transaction amount; and press F2 (OK) to continue. Step 9 Once all the amounts are entered, the terminal will confirm the amounts and final total for the transaction. Press F1 (Back) to go back and fix any amount or press F2 (OK) to continue with the next step. Step 10 Enter the Authorization Code received for this transaction and press F2
(OK) to continue. way5000 User Manual V1.00 4/3/2009 93 Force Pending Stored Offline Print Receipt 1. Merchant Copy 2. Customer Copy Done OK Step 11 Press F2 (OK) or 1 to print the merchant receipt and continue with the next step. Press '2' to print the customer copy of the receipt. Press F1 (Done) to finish the transaction and go to the Transactions Menu of the Payment Application. way5000 User Manual V1.00 4/3/2009 94 Go To Online Mode T-Mobile way5000 Connected 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Offline Mode Back Transactions Switch to Online Mode?
No Transactions 1. Sale 2. Other Trans. 3. Inquiry 4. Setup 5. Online Mode Back OK Yes OK Step 1 To start WAY2Pay, press F2 (Way2Pay) or press 1 to continue. Step 2 Press 5 to continue to go to online mode. Step 3 Press F2 (Yes) to continue. Step 4 The terminal returns to the transactions menu. way5000 User Manual V1.00 4/3/2009 95 X. Error Messages and Troubleshooting Transaction Name No Response Received (xxxx) 1. Retry 2. Save as Offline 3. Cancel Back OK Transaction Name Unable to Connect
(xxxx) 1. Retry 2. Save as Offline 3. Cancel Back OK Error Card Read Error Error Invalid Card If no response is received from the payment processor, this screen will be displayed. The Retry option will attempt to re-send the transaction. The Save as Offline option will create a new offline transaction with the same information as the current sale transaction and will display the print screen The Cancel option will terminate the transaction.
(NOTE: Debit Sale and Debit Refund cannot be saved as offline) If the way5000 is unable to connect, this screen will be displayed. The Retry option will attempt to re-send the transaction. The Save as Offline option will create a new offline transaction with the same information as the current sale transaction and will display the print screen The Cancel option will terminate the transaction.
(NOTE: Debit Sale and Debit Refund cannot be saved as offline) Card Read Error (Magnetic Stripe Read Error) This screen will be displayed when it is not possible to read the magnetic stripe of a card (may be because the track is damaged or because a wrong swipe). The terminal will return to the Swipe Card screen. Invalid Card Number This screen will be displayed when a card number is manually entered and for some reason the card number is wrong. way5000 User Manual V1.00 4/3/2009 96 Error Expired Card Error Invalid Date Error Invalid Sequence Number Please Try Again Info Time Out Transaction Cancelled Info No Transactions Found Expired Card This screen will be displayed when an expired card is swiped or an expired card expiration date is manually entered. Invalid Date This screen will be displayed when an invalid date is entered for instance the months field contains a different value than 01 to 12 or the days field contains a different value than 01 to 31, (the limit may change depending on the month). The terminal will return to the Enter Exp Date screen. Sequence Number Input Error This screen will be displayed when an incorrect sequence number is entered in the terminal. The terminal will return to the Enter Seq #
screen. Time Out This screen will be displayed in some cases, when after 30 seconds no data is entered in a data entry field
. After this screen is displayed, the terminal will abort/cancel the current transaction and will return to the main menu. No Transactions This screen will be displayed when the user tries to see or print a report or to settle a batch and the terminal does not have transactions stored in the memory. way5000 User Manual V1.00 4/3/2009 97 Error Max. Transaction Capacity Reached Please Reconcile OK Back Warning Near Maximum Trans. Capacity Reconcile Now?
Yes No Error Incorrect Admin User/Password Please Try Again Error Incorrect Password Please Try Again Error Transaction Can Not be Voided Maximum Transactions This screen will be displayed when the user tries to do a new transaction and the Batch is already full. When this screen is displayed, it will be necessary to perform a Reconcile before being able to run more transactions. Maximum Capacity Almost Reached This screen will be displayed after a transaction is performed when the batch is almost full. The terminal will display this warning after each transaction until a Reconcile is performed. Incorrect Administrator User/Password This screen will be displayed when an incorrect administrator password is entered in the terminal. Incorrect Transaction Password This screen will be displayed when an incorrect transaction password is entered in the terminal. (The optional password requirement is set up by the payment processor.) Void Transaction Error This screen will be displayed when the user tries to void a transaction that is not possible to void. For example, when trying to void an Authorization Only transaction. way5000 User Manual V1.00 4/3/2009 98 Error Transaction Already Voided Info Low Battery Warning Low Battery Unable to Continue Info Enter at least XX Characters Info Enter at least XX Characters Or Leave Blank And Press OK To Skip Already Voided This screen will be displayed when the user tries to void a transaction that is already voided. For example, when trying to void a voided sale. Low Battery Information This screen will be displayed when the battery level reaches 15% or less. After this message is displayed, the transactions will continue normally. When the terminal is operating in offline mode or airline mode, this screen will always be displayed after the terminal reaches a battery level of 10% or less and after displaying the screen the transaction will continue normally. Low Battery Warning This screen will be displayed when the battery level reaches 10% or less. After this screen is displayed, the terminal will abort the transaction and return to the Transaction menu of the payment application. Input Size Info For Mandatory Inputs All of the mandatory data entry screens have a minimum number of characters that must be entered. If a user tries to enter fewer characters than the minimum requirement, the terminal will display this information screen to let the user know the minimum input size. Input Size Info For Optional Inputs All of the optional data entry screens can be skipped by pressing F2
(OK) or if data is entered, require a minimum number of characters to be entered. way5000 User Manual V1.00 4/3/2009 99 Error Internal Error Occurred Please Power Off WAY5000 No Service 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK WAY5000 No SIM 1. Way2Pay 2. Check Updates Please swipe Your card W2P OK This screen will be displayed when an internal error occurs because of unexpected conditions. When this screen is displayed, will be necessary to manually reset the terminal which means, the user will have to turn off and then turn on the terminal to use it again. If the problem persists, please call WAY Support at 1-866- WAY-MTT3 (1-
866-929-6883. No GPRS Network Detected After some time, if the terminal does not find an available cellular network it will display No Service and it will display that text until a network is found. While the No Service text is displayed, no online transactions will be allowed. No SIM Card Present If the terminal does not have a SIM card, the terminal will display No SIM. Please call WAY Support at 1-866- WAY-MTT3 (1-866-929-6883. way5000 User Manual V1.00 4/3/2009 100 XI. AVS/CVV/CID Response Codes This appendix describes the AVS and CVV2/CID response codes that may print on Credit Sale receipts. For more on AVS and CVV2/CID functions, contact your payment system provider. AVS Response Codes Response Code What It Means Y A S Address and five or nine-digit ZIP code match. Address matches, ZIP code does not. AVS not supported at this time (Example: Acquirer may be a non-U.S. bank). Issuer's authorization system is unavailable, try again later. Unable to perform address verification because either:
Address information is unavailable. Issuer does not support AVS. Either five-digit or nine-digit ZIP code matches, address does not. Neither the ZIP code nor the address matches. Transaction is ineligible for address verification. Exact, all digits match, five-digit ZIP code. Address matches, ZIP code does not. AVS not supported at this time (Example: Acquirer may be a non-U.S. bank). Retry, system unable to process. No data from issuer/BankNet switch. Five-digit ZIP code matches, address does not. Neither the ZIP code nor the address matches. Nine-digit ZIP code matches, address does not. Exact, all digits match, nine-digit ZIP code. R U Z N E Y A S R U Z N W X Card Type Visa Mastercard Card Issuer Discover Response Code What It Means Y A S R U Z N W Address matches, ZIP code does not. ZIP code and address match. Code not used by Discover. Code not used by Discover. Unable to verify address. ZIP code matches, address does not. Neither the ZIP code nor the address matches. Cardholder record not found in the ZIP code/Address file or the ZIP code/Address file is not available. Yes, address and ZIP code are both correct. Address only is correct. American Express Y A way5000 User Manual V1.00 4/3/2009 101 S R American Express U Z N CVV2/CID Response Codes AVS not supported at this time. Issuer's authorization system is unavailable, try again later. The necessary information is not available, account number is neither U.S. nor Canadian. ZIP code only is correct. Neither the ZIP code nor the address matches. Response Code What It Means M N P Match. No match. Not processed.
(Example: Acquirer may be a non-U.S. bank). Should have been present.
(Example: Merchant indicates the CVV2 code is not on the card, but the card issuer says it should be on the card). Issuer unable to process request. S U way5000 User Manual V1.00 4/3/2009 102
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2009-05-27 | 1850.2 ~ 1909.8 | PCB - PCS Licensed Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2009-05-27
|
||||
1 | Applicant's complete, legal business name |
Way Systems, Inc.
|
||||
1 | FCC Registration Number (FRN) |
0015963226
|
||||
1 | Physical Address |
200 Unicorn Park Drive
|
||||
1 |
Woburn, Massachusetts 01801
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@metlabs.com
|
||||
1 | TCB Scope |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
VLN
|
||||
1 | Equipment Product Code |
WAY5000-1
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
D******** R******
|
||||
1 | Title |
Principal Hardware Engineer
|
||||
1 | Telephone Number |
781-5********
|
||||
1 | Fax Number |
781-5********
|
||||
1 |
d******@waysystems.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PCB - PCS Licensed Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Mobile Point of Sale Terminal | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | ERP for Part 22 is 33.97dBm and EIRP for Part 24 is 32.46dBm. This device contains functions that are not operational in U.S Territories. This filing is only applicable for US operations. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with specific operating instructions for satisfying RF exposure compliance requirements. The highest reported SAR is Body 1.57W/kg. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Eurofins MET Laboratories, Inc.
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1 | Name |
J**** F********
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1 | Telephone Number |
41094********
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1 | Fax Number |
41035********
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1 |
j******@metlabs.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.2 | 848.8 | 2.494 | 0.0027 ppm | 300KGXW | ||||||||||||||||||||||||||||||||||
1 | 2 | 24E | 1850.2 | 1909.8 | 1.761 | 0.0027 ppm | 300KGXW |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC