116mm 126mm User Guide 2 4 6 8 1 3 5 7 9 For the best experience, we recommend the following simple steps:
1. Download the Zepp Clarity App. Connect the charging case, then Welcome acquainted with them. Thank you for choosing our hearing aids as your daily partner in complete setup wizard to personalize your listening experience life. Just like anything new, you may need a little time to get in each ear. This guide will help you further understand how your hearing aids Zepp.com/us (Website TBD), or call XXX-XXX-XXX (Phone number can improve your quality of life. TBD) for more information. 2. Please read this user guide to get started. Also, you can visit We encourage use of the app, but it is not required. We recommend that you wear the hearing aids every day to get the most out of them, which will also help you get used to the hearing aids quickly. CAUTION It is important to read this user guide thoroughly and completely. Follow the safety information to avoid damage or injury. Before using your hearing aids for the first time, fully charge them. Follow the instructions in the user guide. Safety and health information WARNINGS If you are younger than 18, do not use this. The Zepp Clarity ONE are only for users age 18 and older to compensate for perceived mild-to-moderate hearing impair-
ment. A younger person with hearing loss should see a licensed physician, preferably an ear specialist, for diagnosis of potential associated medical conditions. Furthermore, children should receive a formal hearing evaluation and rehabilitation since hearing loss may cause problems in language development and educational and social growth of a child. Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:
- Visible congenital or traumatic deformity of the ear.
- History of active drainage from the ear within the previous 90
- History of sudden or rapidly progressive hearing loss within days. the previous 90 days.
- Acute or chronic dizziness. previous 90 days.
- Unilateral hearing loss of sudden or recent onset within the
- Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.
- Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
- Pain or discomfort in the ear. This hearing aid should not cause pain when inserting it. Remove this device from your ear if it causes pain or discomfort when inserting or placing it. To try again, make sure to follow the instructions. If you feel pain or discomfort again, contact the manufacturer. You may also report this to FDA as an adverse event according to the instructions that appear later. Always wear a hearing aid with an ear tip. Make sure that the ear tip is correctly attached. In rare cases, the ear tip could remain in your ear after removing the hearing aid. If this happens, do not attempt to remove the ear tip yourself. Have the ear tip removed by a healthcare professional. If an allergic reaction occurs or you experience inflammation, discharge from the ear, excessive earwax or other unusual conditions, contact a physician. Minor itchiness, redness, and irritation may occur as your ear becomes accustomed to having an object in it. If this or anything related may arise, please contact a physician. GENERAL WARNINGS Avoid use of hearing aid directly next to other electronic equip-
ment, which could result in decreased performance. If such use is necessary, monitor the performance of your hearing aid and the other equipment to ensure they are operating normally. The use of accessories, components, or replacement parts not provided by Zepp may lead to increased electromagnetic radiation and decreased electromagnetic immunity, causing performance degradation. Performance of the hearing aid may degrade if portable radio frequency communication equipment is used within 12 inches
(30 centimeters) of your hearing aid. If this occurs, move away from the communication equipment. Your hearing aid can be used on an aircraft, as hearing aids are exempt from the rules applied to other personal electronic aids. The wireless capabilities featured in your hearing aid are approved to operate at a radio frequency specific to your country or region and may not be approved for use outside your country or region. Operation during international travel may interfere with other electronic devices; or other electronic devices may interfere with your hearing aid. Electrical equipment are an source of fire ignition. Do not use your hearing aids or charging case in oxygen-rich environments or other explosive areas unless these areas are certified for hearing aid use. Use only the medical grade (IEC 60601-1) USB Type-C power cable and USB power adapter provided in the Zepp Clarity ONE package. The Zepp Clarity ONE is NOT intended for use by children. The hearing aid and accessories contain small parts which should be kept out of reach of children due to choking hazard. Hearing aid may impair remaining hearing. Only use as prescribed by your hearing care professional. Hearing aid must only be used by intended person. Use by another person may damage their hearing. Do not use an instrument, such as a cotton swab, to push the hearing aid in the ear canal. The hearing aid may be placed too deep and cause damage to the ear. Do not place charging case in clothing pocket while charging with the USB Type-C power cable. The charging case may overheat and malfunction. Do not use hearing aid during X-rays, MRIs, CT scans, or other similar medical treatment to prevent damage to the hearing aid. Check for electronic or wireless restrictions prior to using hearing aid, or charging case to prevent electrical interference to nearby equipment. To prevent damage to the hearing aid, do not expose them to contaminants such as hair spray, mousse, gel, lotions, etc. Avoid exposure to water or long-term exposure to humid environ-
ments to prevent damage to the hearing aid and charging case. Dropping the hearing aids could adversely affect or damage the hearing aids. CAUTIONS Do not dry hearing aid with a hairdryer, as heat may damage them. Use only a cleaning brush and dry cleaning cloth to clean the hearing aid to prevent any damage. To prevent damage and/or malfunction, do not modify the hearing aid, charging case, or accessories. Do not repair or replace the lithium-ion rechargeable battery yourself. Contact the manufacturer if you believe a battery replacement is required. This is not hearing protection. You should remove this device if you experience overly loud sounds, either of short or long duration. You should use appro-
priate hearing protection in loud environments. As a general rule, if you would use ear plugs in a loud environment, you should remove this device and use ear plugs in that environment. The sound output should not be uncomfortable or painful. You should turn down the volume or remove the hearing aid if the sound output is uncomfortably loud or painful. The hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organ-
ic conditions. In most cases, infrequent use of a hearing aid does not permit a user to attain full benefit from it. The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lip reading. NOTES If you remain concerned, consult a professional. If you try this device and continue to struggle with or remain concerned about your hearing, you should consult with a hearing healthcare professional. Expectations about what a hearing aid can do A hearing aid will not restore normal hearing and may not completely eliminate difficulty hearing over noise. Further, a hearing aid will not prevent or improve a hearing impairment resulting from a medical condition(s). For many people, the use of a hearing aid may be more satisfac-
tory with training or counseling because the hearing aid is only one part of hearing habilitation. Also, if you have hearing loss in both ears, use of hearing aids for both ears (bilateral hearing aids) may provide more benefit than just one hearing aid, especially in demanding listening situations--for example, noisy environments. Tell FDA about injuries, malfunctions, or other adverse events. To report an adverse event, you should submit the information to FDA as soon as possible after the event. Adverse events can include: ear canal or outer ear skin irritation, injury from the device (like cuts or scratches, or burns from an overheated battery), pieces of the device lodged in your ear canal, sudden increased severity in hearing loss with device use, etc. Instructions for reporting are available at https://www.fda.gov-
/Safety/MedWatch, or call 1-800-FDA-1088. Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchas-
ing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candi-
date for a hearing aid. The physician will refer you to an audiolo-
gist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiolo-
gist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplifica-
tion, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physi-
cian. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged. Noto Sans Regular 7pt / 9pt USB power adapter Cleaning brush USB Type-C power cable Ear tip User Guide User guide Cleaning cloth Earwax guards
* The hearing aids come with optional medium-sized open ear tips. L is for the left ear NOTES If any part of the product is damaged, dont use it. Contact your authorized Zepp dealer or the Zepp Team. Charging contacts Microphone cover Removal cord R is for the right ear Getting to know your charging case The charging case is used to store and charge your Zepp Clarity ONE. Connect the Charger with the Zepp Clarity App, the charging case can also be used to personalize your listening experience in each ear. Your charging case is the safest place for your Zepp Clarity ONE when not being worn. Before start using the charging case, we'd like to walk you through each component of the charging case. Lid: Protects the Zepp Clarity ONE during charging and storage. Opening or closing the lid will activate the indicator lights, provid-
ing you with information about the status of any hearing aids inside and also for the charging case itself. The indicator light will The charging case has a built-in battery, which needs to be be time out after about 10 seconds to prevent disturbance. charged every 5-7 days assuming daily use. Hearing Aid Indicator Lights: Provides the charging level and To charge the charging case, connect the small end of the USB-C status of the Zepp Clarity ONE (page XX). cable to the USB-C port on the bottom of the charging case. You can connect the larger end of the power cord to the included USB power adapter. It takes about 2.5 hours to fully charge the charging case. If your charging case is plugged in and is charging, the Zepp Clarity ONE case. inside will also be charged. The Zepp Clarity ONE automatically turns off when being charged. Charging Case Indicator Light: Provides the charging level and status of the charging case (page XX). USB Type-C Power Cable: Provides a power source to the charging Charging Case Lid USB Power Cable Charging Case Indicator Light Daily Use Removing the hearing aid from the charging case Take hold of the removal cord and pull up to remove the hearing aid from the charging slots. Be sure to flip the hearing aid over so the removal cord is pointing down-
wards before wearing it. The hearing aid will automatically turn on after 10~15 seconds. Charging Slots NOTES Hearing aid Indicator Lights Check the Right/Left marker on the hearing aid. R will be for your right ear, L will be for your left ear. 21 19 Wearing the hearing aids To insert the hearing aid into your ear, hold it with your thumb and index finger, grasp the removal cord, and make sure it is pointing downwards. Gently insert the tip of the hearing aid into your ear canal. Then, softly press it into place with your fingers. The removal cord should be in this position (as shown in the picture). Change the hearing program Your Zepp Clarity ONE have four hearing programs, ranging from low amplification (Program 1) to maximum (Program 4). To go from one program to the next, use a flat hand to firmly and rapidly double tap over your ear canal. The switch responds to the pres-
sure created when you tap, not the touch of your hand. Your Zepp Clarity ONE will let you know when youve changed programs. With every double tap, your Zepp Clarity ONE (Product name TBD) will say, Program 1, Program 2, Program 3 or Program 4. It will progress through all 4 programs and then repeat from the beginning. More or fewer than two taps will not change the program. If you dont hear the program number, wait a second and then try again. Remember, your Zepp Clarity ONE should make sounds and speech crisper, but not louder. r a m 1 Pr g P r o o g r a 4 m a r g o r P P r m 2 g r a m 3 o To learn more about hearing Programs and how they work, see pages xx and xx. Hearing aids removal Grasp the removal cord. Gently pull out to remove the hearing aid. Hearing aid indicator lights The hearing aid indicator lights indicate the charging status of the hearing aid. Note: The status is only displayed shortly after putting the hearing aids into the charging case. The lights will turn off The Zepp Clarity ONE are designed for all-day use, but it cannot be after 10 seconds to conserve battery life, but don't worry, because used while sleeping. Please remove them before sleep. Also, check the hearing aids inside are still being charged. for wax build-up after removal.
- Place the right hearing aid in the charging slot marked with an
"R", and the left one in the slot with an "L".
- The hearing aids automatically turn off and start charging. If the hearing aid indicator lights do not light up when you insert the hearing aids, check the following:
- The hearing aids are placed incorrectly. Push them gently into the slots.
- The battery of the charging case is too low for mobile charging. Connect the charging case to a power outlet. 15 16 29 30 43 44 57 58 Getting to know your Zepp Clarity ONE Charging Case Indicator Light Instructions The charging case is being charged. Removing and installing ear tip Hearing health care information Your Hearing Aids The Zepp Clarity ONE are designed and intended for perceived Hearing Aid Type Hearing aid indicator light instructions mild to moderate hearing loss in adults. If you experience any of the following, you may have this kind of hearing loss:
Difficulty hearing or understanding conversations, especially in groups or noisy places, or when you can't see who is talking. Difficulty hearing while using a telephone. Fatigue due to greater listening effort. Needing to turn up the volume of television, radio, or music louder than normal or loud enough for others to complain. Zepp Clarity ONE
(Product name TBD)
(1 pair) Small-sized closed ear tips (1 pair) Medium-sized closed ear tips (1 pair) White light The hearing aid battery is greater than 25% and is charging. Orange light The hearing aid battery is less than 25% and is charging. *
Light off No hearing aids are in the charging case, the hearing aids are not placed properly, or the battery of the charging case is low. Charging case indicator light Checking the battery of the charging case If you'd like to check whether your hearing aids can be fully charged by the built-in battery of your charging case, you should:
- Disconnect the charging case from the power outlet.
- Open the lid.
- The charging case indicator light will indicate the state of the charging case battery for 10 seconds. If the charging case indicator lights do not light up when you open the lid, check the following:
- The battery of the charging case is too low for status display. Connect the charging case to a power outlet, and retry after a few minutes. Charging case Small-sized open ear tips (1 pair) Medium-sized open ear tips (1 pair)
* When the charging case starts to charge, the hearing aid indicator lights will turn orange. Maintenance & Care Daily Maintenance The ear tips may accumulate some earwax with each removal. Typically, a sizable amount of earwax will be brought out during the initial days of use. But the amount of earwax should reduce over time. Use the cleaning brush to gently clean the ear tips to remove the earwax and debris on the ear tips and in the sound holes. It is very important to keep your hearing aids clean. Earwax buildup or other debris may reduce the sound quality and performance of the hearing aids. Ear tip Nose Orange Marking Base of Nose Body of hearing aid Please use only the USB Type-C power cable and USB power adapter that is provided with the charging case.
- Please connect the Type-C side of the USB Type-C power cable to the charging case. power adapter.
- Connect the other side of the USB Type-C power cable to the USB White light The charging case battery is greater than 25%. Orange light The charging case battery is less than 25%, or the charging case battery is charging. Light off No hearing aids are in the charging case, the hearing aids are not placed properly, or the battery of the charging case is low. Brush around the microphone cover to keep the wax from blocking the openings through which sound enters the hearing aid. Use the cleaning cloth provided to wipe the charging contacts before charging. Earwax and oils from the skin will cover the contacts and interfere with proper charging. Sometimes the oil cannot be seen on the contacts, but it is there. Please be sure to wipe these contacts to maintain proper charging. Charging Case Indicator Light Instructions Zepp Clarity App White light The charging case battery is fully charged. Orange light The charging case battery is charging. Light off The charger's internal battery is too low to display the status. Connect the charger to an electrical outlet, wait several minutes and try again. Account When you use the Zepp Clarity app for the first time, register an account using your mobile number or email address. You can also use a third-party account such as Google account, Facebook ID, and Apple ID for quick login. All features of the app are available only after you log in to the account registered with the app. If you forget your password, use the password retrieval feature to reset the password. Step 1:
Step 2:
Grasp the body of the hearing aid with your thumb and index Slide the ear tip onto the output of the hearing aid. It should fit finger. Grasp the ear tip on one side at the bottom with your other snugly at the bottom of the output. Be sure the ear tip stays on hand and pull it from the body of the hearing aid. the hearing aid tightly each time before it is placed into your ear. You can do this by pushing the ear tip down the output toward the base. Then, check to make sure it stays on the output. If you can still see part of the orange marks on the output, it means the ear tip is not properly installed. Continue to screw the ear tip down onto the output until the orange mark is completely covered. 19 20 33 34 47 48 17 18 31 32 45 46 59 60 Binding and Unbinding Upon first login to Zepp Clarity, it is recommended to bind your charging case. You cannot edit the hearing programs in the hearing aids until the charging case is bound. When binding the charging case, ensure that Bluetooth is enabled on your mobile phone. You can unbind the charging case if you no longer use it. Go to More screen and tap Zepp Clarity ONE area, then tap Unbind button at the bottom of the screen to unbind the charging case. CORRECT INCORRRECT With your other hand, use the threaded side to gently twist the tool into the nose of the Zepp Clarity ONE to grab onto the used Step 1:
earwax guard. Removing and installing earwax guard Compliance information Take the Zepp Clarity ONE between your thumb and index finger. This device complies with FCC 47 CFR Part 15, subpart C. WARNING Make sure that the ear tips are properly installed. In rare cases, the ear tip could remain in your ear after removing the hearing aid. If this happens, please have the ear tip removed by a healthcare professional. 35 36 49 50 63 64 10 23 24 37 38 51 52 65 66 Hearing programs Bind your charging case with the Zepp Clarity app. Ensure that the hearing aids have been placed in the charging case, the charging case has been fully charged, and the Bluetooth connection between the app and the charging case remains on. You can customize the hearing aids according to your hearing preferences, ensuring an optimal experience whether you're at meals, attending a meeting, or watching TV. Program setting:
Custom program) Tap any program to adjust the treble/bass pitch (except for the Step 2:
Step 4:
Once the tool has grabbed onto the earwax guard, pull firmly on Push the Changing Tools the tool to remove the earwax guard from the hearing aid. smooth end firmly into the center of the blue earwax guard to grab onto it. Once the earwax guard feels engaged, pull it out. Step 3:
Turn the blue wheel of the earwax guard replacement tool to a chamber containing a fresh new earwax guard. Tap the Custom program to adjust the equalizer and noise suppression Step 5:
Step 6:
Grasp the body of the Zepp Clarity ONE between your thumb and Once the earwax guard is in line and flush with the nose of the index finger. With your other hand, gently insert the Changing hearing aid, pull the Changing Tool away. The earwax guard will Tool (with the clean earwax guard engaged) as straight as you can disengage and stay in place. into the open nose of the hearing aid. Tap the edit icon to add, delete, and sort the four programs. After edit or change is done, tap the "Apply" button to sync the changes to the User Support View FAQs about the hearing aids or the app. hearing aids. Call the after-sales team of Zepp INC. for technical support. Send feedback to us in case of any questions or suggestions that you may have during use. Watch product videos for more explicit instructions. More View and edit your nickname, gender and birthday. When you select the device you can view the device status, set timed alerts for cleaning the hearing aid and replacing ear tips, upgrade the firmware to the latest version and restore your app and firmware parameters to factory settings. View the Privacy Policy, Software License and User Experience. Upgrade the app to the latest version. Log out of the account that is no longer used. CORRECT INCORRRECT WARNING Make sure that the earwax guards are properly installed. Find the perfect ear tips for you Your Zepp Clarity ONE come with optional medium-sized open ear tips. We have included other size options because we hope you enjoy your experience with the Zepp Clarity ONE. In terms of size, most people will find the medium size to be ideal. We recommend that you try the Zepp Clarity ONE for about 2hours before making your final decision. Sometimes, people's left and right ear canals are of different sizes. If this is the case for you, then you may need a medium sized ear tip of one ear and a small sized one for the other. Also, we offer some other style options to meet individual require-
ments for sound quality and hearing. S M S M The closed ear tips amplify the sound to the greatest extent across the sound range, delivering a rich hearing experience. You might want to try them if you often can't hear your own voice after a few days of trying Zepp Clarity ONE, or if youre hearing an echo that hasnt gone away. 11 12 25 26 39 40 53 54 67 68 13 14 27 28 41 42 55 56 69 70 More Information Possible physiological side effects Skin irritation Accelerated build-up of ear wax (cerumen accumulation) Operating, transport, and storage conditions Operating conditions Temperature Relative humidity Operating 5 to 45 C (59 to 113 F) 0 to 90 %
Storage
-20 to 50 C (-4 to 122 F) 0 to 90 %
Transport
-20 to 50 C (-4 to 122 F) 0 to 90 %
Please note that you must charge your hearing aids at least once every 6 months. For more information, please refer to the "Main-
tenance & Care" section. WARNING Risk of injury, fire or explosion during shipment. Ship the hearing aids and/or charging case according to local regulations. NOTES Time to warm from minimum storage temperature before use:
1 hour (ambient temperature 68F or 20C) Time to cool from maximum storage temperature before use: 1 hour (ambient temperature 68F or 20C) Do NOT use if package is damaged. Lithium-ion rechargeable battery safety information WARNING A lithium-ion rechargeable battery is permanently built into your aid. Incorrect use of the hearing aid can cause the lithium-ion rechargeable battery to burst. Risk of injury, fire or explosion!
swallowed. and cable. Pay special attention to protect your aid from extreme heat (e.g. fire, microwave oven, induction oven or other high induction fields) and sunlight. Never put hearing aids in your mouth, as they can easily be Charge your hearing aids only with the approved charging case Follow the safety instructions for lithium-ion rechargeable battery in this section. Do not disassemble the hearing aid. Do not use the hearing aid in explosive atmospheres. Keep out of reach of children and pets. Do not use aids that are deformed or obviously damaged. Observe the operating conditions. Refer to the section "Operat-
Expected battery life: 2 years ing, transport, and storage conditions". Check your medications before taking themhearing aids have been mistaken for pills. Technical data Saturation output Curve & Frequency Response Curve
(ANSI S3.22-2014 2cc Coupler) OSPL-90 RTG-60
) L P S B d
0 9
L P S O 120 110 100 90 80 70 60 100 1000 Frequency (Hz) Figure 1 61 Measurements per ANSI S3.22-2014 (2cc coupler) Maximum saturation output
(90 dB SPL input) Average saturation output
(90 dB SPL input) Average full-on gain (HFA-FOG)
(50 dB SPL input) Reference test gain
(60 dB SPL input) Frequency range Frequency response curve 60 50 40 30 20 10
) B d
0 6
G T R 0 10000 Total harmonic distortion Result 110+3 dB SPL 1064 dB SPL 275 dB 275 dB 200 7500 Hz See Figure 1 500 Hz 1+3%
800 Hz 1+3%
1600 Hz 1+3%
Equivalent input noise Power supply specification 17+3 dB Input:
100-240V ~ 50/60 Hz, 0.4A Output: 5V, 1A 62 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Zepp could void the users authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any instructions, may cause harmful interference to radio communica-
interference received, including interference that may cause tions. However, there is no guarantee that interference will not undesired operation. occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This device complies with FCC radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC ID: 2AC8UA2103Y Wireless technical description Symbols used in this guide Your Zepp Clarity ONE is classified as Class II exempt per 21 CFR 874 and Class II Type B per IEC 60601-1 Medical Electrical Equip-
WARNING/CAUTION: Important information for injury prevention, handling, and product safety. ment. This hearing aid model has been tested to, and has passed, the following EMC, emissions, and immunity tests:
- IEC 60601-1-2 radiated emissions requirements for a Group 1, Class B aid as stated in CISPR 11.
- Immunity to ESD levels of +/- 8 kV conducted discharge and +/-
15 kV air discharge. Radio Transceiver Frequency Range: 2.4 to 2.4835 GHz Radio Receiver Bandwidth: 2 MHz Modulation Type: 1 Mb/s GFSK Peak Effective Isotropic Radiated Power: 0 dBm Antenna type: IFA antenna Radiated power: < 1mW Modulation: GFSK Range: < 5m Keep magnets away from hearing aids to avoid damage. Relative humidity: Store between 0% to 90% relative humidity. Atmospheric pressure should be 600 hPa to 1000 hPa. 90%
1000 hPa 0%
600 hPa Consult instructions for use. NOTE. Manufacturer. Bluetooth. Date of manufacture. Temperature limits. REF Catalogue number. SN Serial number. Troubleshooting Problem Solutions Sound is weak. Charge the hearing aid. Increase the volume. Poor sound quality. Clean or exchange the ear tips. Charge your Zepp Clarity ONE. Clean with dry cleaning cloth and cleaning brush. Adjust the hearing aid in the ear or remove and re-insert the hearing aid. Replace ear tips or internal earwax guards. Adjust the hearing program. Bell hearing aid
(Product name TBD) hearing aids dont charge. Remove and reposition Zepp Clarity ONE correctly in charging case signaled by the hearing aid indicator lights showing charge level. Charge charging case using USB Type-C power cable and USB power adapter. Reinsert the ear piece until it fits securely. Hearing aid emits whistling sounds. Sound is distorted. Decrease the volume. Clean or exchange the ear tips. Decrease the volume. Charge the hearing aid. Clean or exchange the ear tips. Hearing aid emits signal tones. Charge the hearing aid. Hearing aid does not work. Charge the hearing aid. Also observe the status LEDs on the charging case. If you are unable to resolve your issue, contact the Zepp Team. Visit Zepp.com/us (website TBD) Warranty and service Right to Return: Zepp grants you a 45-day right to return. You can return your hearing aids within the 45-day period. Exclusions from warranty repair coverage:
Equipment purchased from unauthorized distributors or in any other such circumstances are not covered by the Zepp warranty. Damage caused by improper handling or care, exposure to Warranty Period: The Zepp Clarity ONE provides you with a chemicals, immersion in water, or undue stress. two-year limited warranty valid starting from the date of delivery. Damage caused by a third party or non-authorized service What your warranty policy covers: This limited warranty covers centers are excluded from this repair policy. material and workmanship defects for the Zepp Clarity ONE, How to submit the request for repair:
including the hearing aids, internal components, and charging Call XXX-XXX-XXX to contact us. We will be happy to assist. case within the limited warranty period. This warranty is guaran-
teed by Zepp, Inc. In terms of limited repairs, Zepp promises to ensure that the functionality is at least equivalent to that of the original hearing aid. At the discretion of Zepp, the hearing aids may be replaced with new products or products made from new or repairable used parts, or repaired with new or refurbished replacement parts. A10803205000000 Bell__ V1.1 2021.11.23 200g105g
0.1mm 0.5mm 1:1 mm XXX-XXX-XXX Zepp.com/us 2021 Zepp Heath. All rights reserved. Zepp Clarity and the Zepp Clarity logo are trademarks or registered trademarks of Zepp Heath Group. A10803205000000-XX XXXX A10801076600000-V1.0 PANTONG Black C CMYK