WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/6140289.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Produit laser de classe 1 DANGER: La visualisation de la sortie laser avec certains instruments optiques (loupes, loupes et microscopes, par exemple) une distance de 100 mm peut prsenter un risque pour les yeux. DANGER: toutes les fibres actives du rseau doivent tre correctement termines Conforme 21 CFR 1040.10 et 1040.11, sauf pour la conformit la norme IEC 60825-1 Ed. 3, tel que dcrit dans La Notice Laser n 56 du 8 mai 2019. Trade Name Responsible Party Address Phone ARRIS ARRIS International plc. 3871 Lakefield Drive, Suwanee, GA 30024, United States 1-866 362-7747 RF Max Output Power The following table shows the RF Output Power for CPE wireless devices:
Frequency Band (GHz) 2.41. to 2.48 5.15. to 5.35*
5.47 to 5.725 Maximum RF Power (dBm) 20 30 30
*5150 - 5350 MHz is limited to indoor use only in these countries: BE, BG, CK, DK, DE, EE, IE, EL, ES, FR, HR, IT, CY, LV, LT, LU, HU, MT, NL, AT, PL, PT, RO, SI, SK, FI, SE, and UK. CommScope Legal Statements 2020 CommScope, Inc. All rights reserved. ARRIS and the ARRIS logo are trademarks of CommScope, Inc. and/or its affiliates. All other trademarks are the property of their respective owners. No part of this content may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from CommScope, Inc and/or its affiliates
(CommScope). CommScope reserves the right to revise or change this content from time to time without obligation on the part of CommScope to provide notification of such revision or change. CommScope provides this content without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. CommScope may make improvements or changes in the products or services described in this content at any time. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice. MPE/SAR/RF exposure information This device was verified for RF exposure and found to comply with FCC OET bulletin 65 and Council Recommendation 1999/519/EC RF exposure requirements. This equipment complies with FCC and ISED radiation exposure limits set forth for an uncontrolled environment. WARNING: While this device is in operation, a separation distance of at least 37 cm (15 inches) must be maintained between the radiating antennas and the bodies of all persons exposed to the transmitter to meet the FCC and ISED RF ex-
posure guidelines. No change to the antenna or the device is permitted. Any changes to the antenna or the device could result in the device exceeding the RF exposure requirements. This device must not be co-located or operated in conjunction with any other antenna or radio transmitter. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. MPE / SAR / RF information sur lexposition Cet appareil rpond aux directives dexposition RF FCC OET-65 et Recommandation du Conseil 1999/519/EC sur la limitation dexposition du public gnral aux champs lectromagntiques. MISE AN GARDE: Pour satisfaire aux exigences de la FCC et IC concernant lexposition aux radiofrquences, une sparation de 37 cm ou plus doit tre maintenue entre cet appareil et des personnes lors de fonctionnement du dispositif. Pour assurer la conformit, des oprations au plus prs que cette distance nest pas recommande. Aucune modification de lantenne ou de lappareil nest autorise. Toute modification de lantenne ou de lappareil peut dpasser les exigences dexposition aux RF. Lantenne utilise pour cet metteur ne doit pas tre co-localise ou fonctionner conjointement avec une autre antenne ou transmetteur. Lutilisation de commandes ou de rglages ou lexcution de procdures autres que celles spcifies dans le prsent document peuvent tre la cause dune exposition un rayonnement dangereux. Safety information The following sections describe the safety guidelines for this product. AC adapter This product is intended to be supplied with a listed ARRIS Direct Plug-In AC adapter marked Class 2 or LPS, with an output 12V 3A. The AC power adapter supplied with this product is designed to ensure your personal safety and to be compatible with this equipment. Use only the power adapter that was provided with the gateway. Please follow these guidelines:
Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet. Allow adequate ventilation around the adapter. Avoid locations with restricted airflow. Connect the adapter to a proper power source. The voltage and grounding requirements are found on the product case and/or packaging. Adaptateur secteur Cet appareil est destin tre aliment par une source dalimentation directe fournie par ARRIS ou de Classe 2 ou marque LPS , et avec un courant de sortie de 12V DC, 3A. Le bloc dalimentation secteur fourni avec ce produit a t conu pour garantir votre scurit et tre compatible avec cet appareil. Veuillez suivre les consignes suivantes:
Nutilisez pas ladaptateur secteur dans un environnement hautement humide. Ne touchez jamais ladaptateur secteur si vos pieds ou mains sont humides. Laissez une ventilation adquate autour de ladaptateur secteur. Evitez les endroits o la circulation de lair est insuffisante. Branchez ladaptateur secteur sur une prise respectant les spcifications sur la tension et la mise la terre se trouvant sur la coque et/ou lemballage du produit. Telecommunication cord Caution: To reduce the risk of fire, use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord. Cordon tlphonique Attention: Afin de rduire le risque dincendie, nutilisez quun cordon tlphonique de calibre 26 AWG ou suprieur list UL ou certifi CSA. Internal telephone ports (VoIP) Telecommunication equipment connected to this port
(e.g.,via Phone Lines 1 & 2 port) should be UL Listed and the connections shall be made in accordance with Article 800 of the NEC. Port tlphonique (VoIP) Tout quipement de tlcommunication tlphonique connect ce port doit tre list UL et les branchements doivent tre fait conformment aux dispositions de lArticle 800 du Code national de llectricit (NEC). Repairs Do not, under any circumstances, attempt any service, adjustments, or repairs on this equipment. Instead, contact your local ARRIS distributor or service provider for assistance. Failure to comply may void the product warranty. Rparations Nessayez en aucun cas deffectuer des rparations, des ajustements ou des rparations sur cet quipement. Contactez plutt votre distributeur ou fournisseur de services ARRIS local pour obtenir de laide. Le non-respect de cette consigne peut annuler la garantie du produit. Location - electrical considerations CAUTION: Due to risk of electrical shock or damage, do not use this product near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Also, avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for example, air conditioners, neon signs, high- frequency or magnetic security devices, or electric motors). Emplacement Considration lectriques AVERTISSEMENT: Pour viter un risque de choc lectrique, nutilisez pas cet appareil proximit dune source deau, par exemple prs dune baignoire, un lavabo, une machine laver, dans un garage humide ou prs dune piscine. Evitez aussi dutiliser cet appareil durant un orage. Evitez de brancher cet appareil proximit dappareils lectriques pouvant causer de large fluctuations de tension ou mettant du bruit lectrique (tel que climatiseurs, enseignes au non, dispositifs de scurit magntique ou de haute-frquence, ou moteurs lectriques). Location - environmental considerations Do not plug the power adapter into an outdoor outlet or operate the residential gateway outdoors. It is not waterproof or dustproof, and is for indoor use only. Any damage to the unit from exposure to rain or dust may void your warranty. Do not use the residential gateway where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the gateway away from direct sunlight and anything that radiates heat, such as a stove or a motor. Do not use the adapter if the cord becomes damaged. Do not attempt to service the adapter. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. Lieu - considrations environnementales Ne branchez pas ladaptateur secteur sur une prise extrieure et nutilisez pas la passerelle rsidentielle lextrieur. Il nest pas tanche leau ou la poussire, et est pour une utilisation lintrieur seulement. Tout dommage lappareil rsultant dune exposition la pluie ou la poussire peut annuler votre garantie. Nutilisez pas la passerelle rsidentielle dans des endroits o la chaleur, la poussire, lhumidit, des produits chimiques ou des huiles sont caustiques. Gardez la passerelle labri de la lumire directe du soleil et de tout ce qui dgage de la chaleur, tel quun pole ou un moteur. Nutilisez pas ladaptateur si le cordon est endommag. Nessayez pas de rparer ladaptateur. Il ny a aucune pice rparable lintrieur. Remplacez lappareil sil est endommag ou expos un excs dhumidit. Class 1 Laser Product DANGER: Viewing the laser output with certain optical instruments (e.g. eye loupes, magnifiers and microscopes) within a distance of 100 mm may pose an eye hazard. DANGER: There must be a proper termination of all active fibers in the network. Complies with 21 CFR 1040.10 and 1040.11, except for conformance with IEC 60825-1 Ed. 3, as described in Laser Notice No. 56, dated May 8, 2019 NVG568LX/HLX and NVG578LX/LX1/HLXGateway Quick Start Guide Introduction Use this Quick Start Guide to install, configure, and perform basic troubleshooting for the NVG578LX/NVG578LX1/NVG578HLX and NVG568LX/NVG568HLX gateways. Power supply installation Connect the power supply cord to the Power In connector on the gateway and the other end into an appropriate electrical outlet. Product ventilation The gateway is intended for residential use. Position the gateway in a vertical position and where temperature remains within a range of 32 104F
(0 40C) and heat from the unit itself is not trapped. There must be at least two inches (2) of clearance on all sides except the bottom. Gateway positioning, status indicator lights and port configuration Proper positioning of the gateway is essential for proper cooling. Colored LEDs on the gateway indicate the status of various port activity. NVG578LX/NVG578LX1 / NVG578HLX NVG568LX / NVG568HLX Front Panel (all models) Phone Line WAN/LAN Ethernet port with LED support LAN Ethernet ports with LED support Fiber (GPON) On/Off button USB port Reset button Power In Phone Line WAN Ethernet port LAN Ethernet ports with LED support On/Off button USB port Reset button Power In Power Broadband WAN Wi-Fi Voice WPS button NOTE: Please see the product label placed on the base of your unit for the model number. LED descriptions LED Power Status Solid Green: The device is powered. Flashing Green: The device is booting. Solid Red: Boot failure. Flashing Red: Detecting Factory Reset (press and hold the recessed Reset Switch for 10 or more seconds to trigger the factory reset). Off: No power Broadband Solid Green: Broadband connected. Solid Red: No IP address or authentication failed. WAN Wi-Fi Voice Solid Green: WAN connection is active. Flashing Green: Aquiring connection. Solid Red: No broadband WAN connection on the line. Solid Green: Wireless enabled (either radio). Flashing Yellow: WiFi Protected Setup (WPS) is active.
- Slow Flashing: = less than 3 sec WPS push for the configured radio SSID (2.4 GHz or 5GHz) user pairing.
- Fast Flashing = 3 sec or longer WPS push for 5GHz Video SSID pairing. Flashing Red: WiFi Protected Setup (WPS) timeout or conflict. Solid Red: Wireless network failure. Off: Wireless disabled (both radios). Solid Green: All phone lines are registered and active. Flashing Green: A phone line is ringing or off-hook. Solid Red: All provisioned phone lines are provisioned but not SIP registered. Solid Yellow: Both lines of a two line system are provisioned with one unregistered. Flashing Yellow: Two phone lines provisioned, one line is registered and the other has a registration failure, operational line is ringing or off hook (only applicable for two lines) Off = No phone services have been provisioned, or the gateway power is off. P/N 617106-001-00 Rev B 11/2020 DCM 365-095-35406_x.2_3 LAN/WAN Ethernet LEDS on rear panel RJ-45 ports Solid Green: Port is active. Off: Port is not active. Flashing Green: Traffic is passing on the line. Powering and initial cabling Press the On/Off button on the back of the gateway. The Power indicator will initially flash GREEN to indicate that the gateway is booting and then solid GREEN to indicate it is operational. Under normal operation, while the gateway is powering up, LED status is as follows:
Broadband, WAN, Wi-Fi, and Voice indicators will be off. WAN indicator will initially be flashing GREEN, and upon aquiring a connection it will light solid GREEN. Wi-Fi indicator will light solid GREEN to indicate that the Wireless service is enabled. Broadband will light solid GREEN to indicate Internet connection is active. Voice indicator will light solid GREEN to indicate that digital phone service is active. NOTE: During the initial setup, it may take several minutes to achieve service connectivity. Broadband: Follow instructions provided by your Service Provider. If no instructions are provided, then call your Service Provider. Digital Phone Service: To connect the gateway to a digital phone line:
1. Connect a RJ-11 terminated phone cable to a Phone Line port on the back of the gateway. 2. Connect the other end of the phone cable to a phone or fax machine. LAN Ethernet: To make an Ethernet connection:
1. Connect a RJ-45 terminated Ethernet cable to one of the Ethernet ports on the back of the gateway. 2. Connect the other end of the Ethernet cable to the Ethernet port on a local computer. USB port: To connect the gateway to the USB port:
1. Connect a USB cable to the USB port on the back of the gateway. 2. Connect the other end of the USB cable to your device. Configuring your gateway 1. Add a wireless device to the gateway To add a wireless device to the gateway, use your phone or tablet to scan the QR code on the side of the gateway. Once connected follow steps 3 and 4 below to access the Web Management Interface and make changes to the Wi-Fi network. If your device is unable to scan the QR code, locate the Wi-Fi name and password information on the label on the side and base of the gateway and enter this information into your device. 2. Add a wired device to the gateway To add a wired device to the gateway, such as a PC or laptop, connect an Ethernet cable between your device and the gateway. Once connected follow step 3 below to access the Web Management Interface and make changes to the gateway. 3. Access the Web Management Interface Using the same device you connected to the gateway from either Step 1 or 2, open a web browser on your device (such as Firefox, Chrome, or Microsoft Edge) and type the following address in the address bar: http://192.168.1.254 You will be presented with a Web Interface similar to the one shown on the right. If you attempt to make changes to any of the gateway settings, you will be presented with a screen asking for the Device Access Code. This can be found on the product label on the base of the gateway. Enter the Device Access Code in the web page and select Continue. You will now be able to make changes to the gateway settings. Access Code Required Page 4. To make changes to the Wi-Fi Network name/password Continuing from Step 3, to make changes to the default Wi-Fi name/password:
1. Using the interface shown in your web browser, select the Wi-Fi section. 2. Make changes to the SSID (network name) and/or password, and select Apply when complete. 5. To disable the Wi-Fi Network 1. Using the interface shown in your web browser, select the Wi-Fi section. 2. Disable the Wi-Fi network, and select Apply when complete. Note: If your service provider operates a community Wi-Fi service that might include your unit, please contact them to disable this service. NOTE: This is a reference image and may slightly differ based on your device. Image: Home page Declaration of conformity The following sections describe regulatory compliance by region. FCC/ISED compliance This device has been tested and certified as compliant with the regulations and guidelines set forth in the Federal Communication Commission - FCC Title 47 Part 15 and the Innovation Science and Economic Development (ISED) Canada CAN ICES-3 (B)/NMB-3(B) and RSS-247 Radio and Telecommunication regulatory requirements. Cet appareil a t test et certifi conforme aux rglementations et directives dfinies dans les exigences rglementaires CAN CAN ICES-3 (B) / NMB-3 (B) et RSS-247 dInnovation et Canada (ISED). Manufacturer: ARRIS Models: NVG5x8 Product Family This device complies with part 15 of the FCC Rules and Industry Canada license- exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux normes CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:
1. lappareil ne doit pas produire de brouillage, et 2. lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Users should be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5470-5725 MHz and that these radars could cause interference and/or damage to the LE-LAN device. Les utilisateurs doivent tre aviss que les radars de haute puissance sont dsigns utilisateurs principaux (c.--d., quils ont la priorit) pour les bandes 5250-5350 MHz et 5470-5725 MHz et que ces radars peuvent causer du brouillage et/ou des dommages aux dispositifs LAN-EL. The device for operation in the band 5150-5250MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Where applicable, antenna type(s), antenna models(s), and worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be clearly indicated. Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. Lorsquil y a lieu, les types dantennes (sil y en a plusieurs), les numros de modle de lantenne et les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, nonce la section 6.2.2.3, doivent tre clairement indiqus This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate this equipment. EU DECLARATION OF CONFORMITY ARRIS declares that this product is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://arris.force.com/consumers/ConsumerProductDOC_EU EU compliance is maintained at the following address: ARRIS International Plc, Victoria Road, Saltaire, West Yorkshire, BD18 3LF, United Kingdom.