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1 | manual | Users Manual | 1.73 MiB | May 23 2022 |
USERS GUIDE 5" Smart Baby Monitor Nursery Pal Link Premium, Nursery Pal Link Premium Twin The features described in this users guide are subject to modifications without prior notice. Welcome... to your new Hubble Smart Video Baby Monitor!
Thank you for purchasing the Smart Video Baby Monitor. Now you can see and hear your baby sleeping in another room or you can monitor your older children in their play room. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world. Please retain your original dated sales receipt for your records. For warranty service of your Hubble product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage. For product related questions, please contact:
Live Chat: hubbleconnected.com Email: support@hubbleconnected.com https://hubbleconnected.com/warranty https://hubbleconnected.com/apps/product-registration Visit support.hubbleconnected.com to download the User Guide with instructions, answers to frequently asked questions, and more to help you get the most from your product. Inside the Box 1 x Parent Unit 1 x Baby Unit (Camera) 2 x Power adaptors (Parent Unit and Baby Unit) 1 x Quick Start Quide In multi-camera packs, you will find one or more additional Baby Units with power adaptors. Overview of the Parent Unit 1 2 3 4 5 6 7 14 8 9 10 11 12 13 15 16 17 18 1. Display (LCD screen) 2. Charging LED RED when mains power connected. 8. Microphone 9. MENU button Press to open / close the Menu options. 3. Parent Unit ON/OFF LED 10. Navigation button + - < >
(Green) 4. Sound Level indicators (Green, Amber, Red, Red) Show the sound level detected by the Baby Unit - the louder of sound detected, the more LEDs light up. 5. Volume -
Press to decrease Volume level. 6. Volume +
Press to increase Volume level. 7. Display ON/OFF button Press to turn the LCD screen ON/OFF (Note: audio is maintained.) Move Up/Down/Right/Left menu options. 11. OK button 12. TALK button T Press and hold to speak to your baby. 13. Power button 0 Press and Hold to turn the Parent Unit ON/OFF. 14. Antenna 15. RESET pin hole (recessed - use small pin) 16. Speaker 17. Power Socket 18. Stand Parent Unit menu icons Signal Level (4 Levels) Night Vision Mode (Video also changes to Black/White). Talk Mode On. Indicates the screen off timer is set. Volume Level Control (8 Levels). No Baby Unit detected. Battery Level Indication (4 Levels). Zoom Level Control (1X, 2X). LCD Brightness Level Control (8 Levels). Audio Playlist (10 lullabies, 8 audiobooks, Audio Recording and Volume Control). Alarm Setting (6h, 4h, 2h, OFF) On status bar, indicates alarm set, and when flashing, that alarm time has been reached or missed. Temperature scale select (C/F) Readings display in WHITE, but turn RED if > 29 C / 84 F or < 14 C / 57 F. Displays HH C / F if >36 C / 97 F. Displays LL C / F if < 1 C / 34 F. Camera Control [ - (delete) / + (add) /
(view) /
(scan) ]. Set Screen Off Timer (Off
, 5 mins, 15 mins, 30 mins). View multiple cameras on screen. Available when you have more than 1 Baby Unit (Camera). QR code page Overview of Your Baby Unit 1 2 3 4 5 6 7 8 9 10 1. Light Sensor Camera Lens 2. Infrared LEDs (x8, for night 3. vision) Power/Link indicator 4. 5. High Sensitivity Microphone 6. Antenna 7. Speaker 8. PAIR button 9. Power Socket 10. Temperature Sensor Important guidelines for installing your Digital Video Baby Monitor To use your Baby Unit and Parent Unit together, you must be able to establish a radio link between them, and the range will be affected by environmental conditions. Any large metal object, like a refrigerator, a mirror, a filing cabinet, a metallic door or reinforced concrete, between the Baby Unit and Parent Unit may block the radio signal. The signal strength may also be reduced by other solid structures, like walls, or by radio or electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights or dimmer switches. Other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, microwave ovens or other Baby Monitors, may cause interference with this product, so keep the Baby Monitor at least 5ft (1.5m) away from these types of product, or switch them off if they appear to be causing interference. If the signal is weak, try moving the Parent and/or the Baby Unit to different positions in the rooms. Table of contents 1. Safety Instructions ............................................................................... 8 2. Getting Started ................................................................................... 11 2.1 Connecting the Power Supply for the Baby Unit .............................11 2.2 Connecting the Power Supply of the Parent Unit ...........................11 2.3 Desktop Stand of the Parent Unit ...................................................12 2.4 Registration (Pairing) ........................................................................13 3. Using the Baby Monitor ..................................................................... 14 3.1 Setting Up ........................................................................................ 14 3.2 Night Vision Mode ...........................................................................14 3.3 Talk Mode......................................................................................... 14 3.4 Video ON/OFF ................................................................................. 14 3.5 Temperature Display (HH C / F or LL C / F) ...............................14 4. Parent Unit Menu Options ................................................................ 15 4.1 Volume ............................................................................................. 15 4.2 Brightness ........................................................................................ 15 4.3 Zoom ................................................................................................ 15 4.4 Audio Playlist ................................................................................... 15 4.4.1 Lullaby/Soothing Sounds Playback .......................................15 4.4.2 Audio Book (English only) Playback ......................................16 4.4.3 Personal Recording Playback ................................................16 4.4.4 Volume Level of Audio Playback ...........................................16 4.5 Alarm ................................................................................................ 16 4.6 Temperature ..................................................................................... 17 4.7 Camera Control ................................................................................ 17 6 Table of contents 4.7.1 Add (pair) a camera ...............................................................17 4.7.2 View a camera .......................................................................17 4.7.3 Delete a camera ....................................................................18 4.7.4 Scan camera ..........................................................................18 4.8 Power Saving mode .........................................................................19 4.9 View multiple cameras on screen ....................................................19 5. Wi-Fi Internet Viewing ..................................................................... 20 5.1 Minimum System Requirements ......................................................20 5.2 Getting started - Connecting Devices .............................................20 5.3 Setup ................................................................................................ 21 5.4 User Account and Camera Setup on Android Devices or iPhone/
iPad ............................................................................................... 21 5.4.1 Power ON and Connect the Camera ....................................21 5.4.2 Download HubbleClub by Hubble Connected App ............. 21 5.4.3 Sign up with Hubble on your smart device ...........................22 5.4.4 Add the Camera to your account ........................................23 6. Disposal of the Device (environment) ............................................ 26 7. Cleaning ................................................................................................. 26 8. Help .......................................................................................................... 27 9. General Information ........................................................................... 34 10. Technical Specifications .................................................................... 38 Table of contents 7 English 1. Safety Instructions WARNING:
Strangulation Hazard: Children have STRANGLED on cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adaptors. Only use the AC Adaptors provided. 8 Safety Instructions BABY UNIT SETUP & USE:
Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib. Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit with Hubble Grip (Not Included). NEVER place the Baby Unit or cords within the crib. Warning:
This Baby Monitor is compliant with all relevant standards regarding electromagnetic fields and is, when handled as de-scribed in the Users Guide, safe to use. Therefore, always read the instructions in this Users Guide carefully before using the device. Adult assembly is required. Keep small parts away from children when assembling. This product is not a toy. Do not allow children to play with it. This Baby Monitor is not a substitute for responsible adult supervision. Keep this Users Guide for future reference. Keep the cords out of reach of children. Do not cover the Baby Monitor with a towel or blanket. Test this monitor and all its functions so that you are familiar with it prior to Do not use the Baby Monitor in damp areas or close to water. Do not install the Baby Monitor in extreme cold or heat, direct sunlight, or actual use. close to a heat source. Safety Instructions 9 English Only use the chargers and power adaptors provided. Do not use other chargers or power adaptors as this may damage the device and battery pack. Do not touch the plug contacts with sharp or metal objects. Connect the power adaptors to easily accessible electrical sockets. Caution:
There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to their instructions. Use only the rechargeable battery pack with rating:
3.8V 2100mAh. The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC RF Radiation Exposure Statement Caution: The baby unit must be installed to provide a separation distance of at least 20 cm from all persons. IC Radiation Dclaration d'exposition Attention: Lunit bb doit tre install pour fournir une distance de sparation d'au moins 20 cm de toute personne. 10 Safety Instructions 2. Getting Started 2.1 Connecting the Power Supply for the Baby Unit Insert the DC plug of the power adaptor into the DC socket on the back of the Baby Unit. Connect the other end of the power adaptor to a suitable electrical outlet. The baby unit turns on and the power indicator lights in green color. Note:
Only use the supplied power adaptor
(DC5V/1000mA). 2.2 Connecting the Power Supply of the Parent Unit A rechargeable battery (Lithium ion battery 2100mAh) inside the Parent Unit allows portability to the parent unit. The battery provides up to 4 hours operation of the Parent Unit. We recommend charging the for at least 4 hours before first use, and when the Parent Unit indicates the battery is low. Connect the small plug of the power adaptor to the parent unit and the other end to the electrical outlet. Only use the included adaptor (5VDC/1000mA). Press and hold the 0 button to turn the Parent unit on, the Parent unit and Baby unit are automatically linked and ready to use. Getting Started 11 English Note:
When the Baby and Parent Units are both turned on and within range, the Parent Unit should show a color image from the Baby Unit camera, but if the room is dark, the image will be in black and white, with an is in Night Vision mode. 2.3 Desktop Stand of the Parent Unit The parent unit comes with a desktop stand attached to the back of the icon showing the Baby Unit parent unit. To place the parent unit on a desk, simply pull out the stand, as shown. Note:
Place the parent unit on a flat, even surface. 12 Getting Started 2.4 Registration (Pairing) The Baby Unit is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit. To re-register your Baby Unit, or register a new Baby Unit, follow the procedures below:
1. Press the button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until is highlighted, and the - (delete) / + (add) /
(view) /
(scan) menu will pop up. 3. Press the + UP button or - DOWN button to select + (add), and press the button to confirm. 4. Camera 1 / 2 / 3 / 4 will pop up. Press the + UP button or - DOWN button to start button to select the desired Camera, and press the searching for a camera unit. Note: If a camera is currently paired with the Parent Unit, its camera location (with a * beside it) cannot be selected for a new registration. 5. Press and hold the PAIR button on the back of the Baby Unit until the Parent Unit finds the camera, beeps and PAIR OK appears on the screen. The video from the camera will then appear. Note:
A camera can only be registered to one Parent Unit at any one time. Getting Started 13 English 3. Using the Baby Monitor 3.1 Setting Up Place the Baby Unit in a convenient location (e.g. on a table) and point the camera lens towards the area you want to monitor. Adjust the angle of the Baby Unit's camera until you are satisfied with the image shown on the Parent Unit. Note:
Do not place the Baby Unit within the babys reach! If there is interference with the picture or sound, try moving the units to different locations, and ensure they are not close to other electrical equipment. 3.2 Night Vision Mode The Baby Unit has 8 high-intensity infrared LEDs for picking up clear images in the dark. When the built-in Light sensor on the top of the Unit detects a low level of ambient light, the LEDs will automatically activate and the screen on the Parent Unit will display in black and white. The displayed at the top of the screen. icon will be 3.3 Talk Mode Press and hold the TALK button T on the Parent Unit to talk to your baby through the Baby Units speaker. The T icon will be displayed at the top of the LCD screen. 3.4 Video ON/OFF Press remain active. Display On/Off button to turn the LCD screen on or off. Audio will 3.5 Temperature Display (HH C / F or LL C / F) The temperature reading from the temperature sensor at the back of the Baby Unit will be displayed at the top of the LCD screen. The readings will turn RED if the temperature goes above 29C / 84F or below 14C / 57F. The reading will change to HH C / F if the temperature goes above 36C /
97F. The reading will change to LL C / F if the temperature goes below 1C
/ 34F. 14 Using the Baby Monitor 4. Parent Unit Menu Options 4.1 Volume Press the + or - button to adjust the volume level. The 0~8. (The default volume level setting is level 4, and level 0 is OFF icon will pop up and you can select the desired volume from level
.) 4.2 Brightness 1. Press the button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until 3. Press the + UP button or - DOWN button to select the desired brightness from level 1 ~ 8. (The default brightness is level 4.) is highlighted. 4.3 Zoom 1. Press the button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until 3. Press the + UP button or - DOWN button to select 1X to 2X zoom. is highlighted 4.4 Audio Playlist You can playback audio content - Lullabies, Soothing Sounds and Audio Book (English only) on the Baby Unit. The audio content can be downloaded and stored in the Baby Unit via Hubble App. You have 10 preloaded lullabies/soothing sounds and 10 audio books in the Baby Unit. 4.4.1 Lullaby/Soothing Sounds Playback 1. Press the bar. button then Scroll Left/Right to select option at the menu 2. Scroll + Up or - Down to select 3. Press + UP button or - DOWN button to view the desired Lullaby/
, and press the button to confirm. Soothing Sounds. The song names appear on the screen. 4. Press the button to play the selection. Parent Unit Menu Options 15 English 4.4.2 Audio Book (English only) Playback 1. Press the bar. button then Scroll Left/Right to select option at the menu 2. Scroll + Up or - Down to select 3. Press + UP button or - DOWN button to view the desired Audio Book. button to confirm.
, and press the The book titles appear on the screen. button to play the selection. 4. Press the 4.4.3 Personal Recording Playback The unit allows playback your personal audio to soothe your baby, before playback, please record a personal audio via HubbleClub by Hubble Connected App. 1. Press the bar. button then Scroll Left/Right to select option at the menu 2. Scroll + Up or - Down to select >, and press the 3. Press + UP button or - DOWN button to view the desired personal button to confirm. button to play the selection to soothe your baby. recording. 4. Press the 4.4.4 Volume Level of Audio Playback 1. Press the bar. button then Scroll Left/Right to select option at the menu 2. Scroll + Up or - Down to select 3. Press + UP button or - DOWN button to select the volume level of
, and press the button to confirm. audio playback. 4.5 Alarm 1. Press the button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until 3. Press the + UP button or - DOWN button to select alarm off after 2 is highlighted. hours, 4 hours or 6 hours. 16 Parent Unit Menu Options 4.6 Temperature button and the menu bar will pop up. 1. Press the 2. Press the < LEFT button or > RIGHT button until is highlighted. 3. Press + UP / - DOWN to select C or F. 4.7 Camera Control 4.7.1 Add (pair) a camera 1. Press the button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until is highlighted, and the - (delete) / + (add) /
(view) /
(scan) menu will pop up. 3. Press the + UP button or - DOWN button to select + (add), and press the button to confirm. 4. Camera 1 / 2 / 3 / 4 will pop up. Press the + UP button or - DOWN button to start button to select the desired Camera, and press the searching for a camera unit. Note: If a camera is currently paired with the Parent Unit, its camera location (with a * beside it) cannot be selected for a new registration. 5. Press and hold the PAIR button on the back of the Baby Unit until the Parent Unit finds the camera, beeps and PAIR OK appears on the screen. The video from the camera will then appear. Note:
A camera can only be registered to one Parent Unit at any one time. 4.7.2 View a camera 1. Press the button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until is highlighted, and the - (delete) / + (add) /
(view) /
(scan) menu will pop up. 3. Press the + UP button or - DOWN button to select
(view), and press the button to confirm. 4. Camera 1 / 2 / 3 / 4 will pop up, press the + UP button or - DOWN button to select the desired Camera, and press the picture from that camera. button to view the Parent Unit Menu Options 17 English Note:
Only camera locations with a * can be selected. TIP You can also press the options from 1 / 2 / 3 / 4 , 4.7.3 Delete a camera button and the menu bar will pop up. 1. Press the 2. Press the < LEFT button or > RIGHT button until
(scan). button repeatedly to select the avail-able camera is highlighted, and the - (delete) / + (add) /
(view) /
3. Press the + UP button or - DOWN button to select - (delete), and
(scan) menu will pop up. press the button to confirm. 4. Camera 1 / 2 / 3 / 4 will pop up, press the + UP button or - DOWN button to select the desired Camera, and press the 5. Press the + UP button or - DOWN button to select button.
, then press the button to delete that camera. Note:
You are not allowed to delete the camera if there is only one registered camera in the system. 4.7.4 Scan camera This function is only available when you have more than 1 Baby Unit
(Camera). button and the menu bar will pop up. 1. Press the 2. Press the < LEFT button or > RIGHT button until the - (delete) / + (add) /
(view) /
(scan) menu will pop up. 3. Press the + UP button or - DOWN button to select
(scan), and is highlighted, and press the button to confirm. 4. The screen will then display images from different registered cameras in a loop of Camera 1 / 2 / 3 / 4 , changing about every 12 seconds. TIP You can also press the options from 1 / 2 / 3 / 4 ,
(scan). button repeatedly to select the avail-able camera 18 Parent Unit Menu Options 4.8 Power Saving mode 1. Press the button and the menu bar will pop up. 2. Press the < LEFT button or > RIGHT button until V is highlighted. 3. Press the + UP button or - DOWN button to select auto video off after 5 mins, 15 mins or 30 mins (if operating on batteries only). Note:
The audio will remain and you can press any key to switch the video back on. 4.9 View multiple cameras on screen This function is only available when you have more than 1 Baby Unit
(Camera). When the Split Screen function is On, you can view multiple cameras on the screen. button and the menu bar will pop up. 1. Press the 2. Press the < LEFT button or > RIGHT button until 3. Press+ UP button or - DOWN button to select Split Screen On is highlighted.
Off
. 4. When the Split Screen function is On, you can press the < LEFT button
/ > RIGHT button / + UP button / - DOWN button to switch between cameras to hear the audio from the selected camera. Parent Unit Menu Options 19 English 5. Wi-Fi Internet Viewing 5.1 Minimum System Requirements Android System Version 8.0 or above iPhone/iPad iOS Version 12.0 or above High Speed (Wi-Fi) Internet At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed on this site: http://www.speedtest.net) 5.2 Getting started - Connecting Devices How does it work?
Wi-Fi Camera Wi-Fi Router Access your Camera locally View your Camera from any compatible device remotely Hubble Service When a user tries to access the Camera, our Hubble server authenticates the users identity and permits access to the Camera. 20 Wi-Fi Internet Viewing 5.3 Setup Connect the Wi-Fi Camera to the Power Adaptor, then plug into mains power. The Camera must be within range of the Wi-Fi router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process. Status of LED Indication:
Pair / Setup state:
Unconnected state:
- Connected state:
Note: You can only setup via a compatible smartphone or tablet only. LED is Flashing Green. LED is Flashing Red. LED is Solid Green. 5.4 User Account and Camera Setup on Android Devices or iPhone/iPad What you need Wi-Fi Camera Unit Power adaptor for the Camera Device with Android system version 8.0 and above Or iPhone/iPad with iOS version 12.0 and above 5.4.1 Power ON and Connect the Camera Switch the parent unit off before connect the camera to Wi-Fi. Connect the power adaptor to mains power and insert the plug into the power socket on the back of the Camera Unit, the unit turns on. 5.4.2 Download HubbleClub by Hubble Connected App Scan the QR code with your smart device and download HubbleClub by Hubble Connected App from the App Store for iOS devices or from the Google Play Store for Android devices. Install HubbleClub by Hubble Connected App on your device. Wi-Fi Internet Viewing 21 English 5.4.3 Sign up with Hubble on your smart device Ensure that your smart device is connected to your Wi-Fi router. Run HubbleClub by Hubble Connected App, tap Create Account with Hubble (fig.1), read through the Privacy Policy, Terms and Conditions, by signing up you agree to our terms of service, tap Done (fig.2). Follow the steps to enter your account information and sign up with fig.1 fig.2 Hubble (fig.3-6). fig.3 fig.4 fig.5 fig.6 Note: If you already have a HubbleClub by Hubble Connected App account, please tap Log in with Hubble to go to the next steps. 22 Wi-Fi Internet Viewing 5.4.4 Add the Camera to your account Log in your Hubble Account by entering User Name and Password Tap Add Your Device on the screen of your device to add new Camera
(fig.7).
(fig.8) fig.7 fig.8 To select your device for setting up by tapping Baby Moniotor (fig.9). Tap Nursery Pal Link Premium to add the new camera (fig.10) . fig.9 fig.10 Wi-Fi Internet Viewing 23 English The following setup instructions will appear on the screen, select your Wi-Fi network and enter Password (fig.11). Power on your camera and wait for the LED to flash Red on the camera. Press and hold the PAIR button on the side of Camera, you will hear a voice prompt Ready for Pairing then tap Next (fig.12, fig.13) fig.11 fig.12 fig.13 Tap Generate QR code on your device and hold the QR code 15 to 30cm in front of Camera until you hear confirmation message Scanning Success from your device (fig.14, fig.15). fig.14 fig.15 24 Wi-Fi Internet Viewing Tap Continue, it will take a few minutes for the Camera to connect to the Wi-Fi network before showing the connection status (fig.16). The Camera has been successfully connected, name your Camera (fig.17). Tap Finish to complete the camera setup with Hubble. fig.16 fig.17 Note: If connection fails, please tap Retry and repeat the steps starting from 5.4.4. Add your babys profile to track your baby growth by tapping Create New Profile (fig.18). Enter your baby information and tap Done to create profile (fig.19). Select one of the profiles for your baby when using the Camera (fig. 20). fig.18 fig.19 fig.20 Wi-Fi Internet Viewing 25 English 6. Disposal of the Device (environment) At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, users guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area. The internal battery should be disposed of with the Parent unit in an environmentally-friendly manner according to your local regulations. 7. Cleaning Clean the Baby Monitor with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents. Cleaning and care Do not clean any part of the product with thinners or other solvents and chemicals this may cause permanent damage to the product which is not covered by the warranty. Keep the Baby Monitor away from hot, humid areas or strong sunlight, and dont let it get wet. Every effort has been made to ensure high standards of reliability for your Baby Monitor. However, if something does go wrong, please do not try to repair it yourself contact Customer Service for assistance. IMPORTANT Always switch off and disconnect the power adaptor before cleaning your baby monitor. 26 Disposal of the Device (environment) 8. Help Display No display Try recharging the battery pack. Reset the Units. Reset of the PU using the Reset Pin Hole and reset of the BU by powering off and holding the pair button while powering back on. Note: There is no power switch on this unit. Power on/off by unplugging and plugging back in. Is the correct camera selected? Change the camera number, if necessary. Is the video display turned on? Press the VIDEO ON/OFF button V to When operating using batteries only, the display will go blank after 5 minutes or 15 minutes or 30 minutes to save power (depending on video settings). The Unit is still active and will give you audio alerts. You can reactivate the screen by pressing any button. turn it ON. Registration If the Baby Unit has lost its link with the Parent Unit If the Baby Unit is too far away it may be going out of range, move the Baby Unit closer to the Parent Unit. Reset both the Parent Unit and Baby Unit by disconnecting them from the electrical power. Wait about 15 seconds before reconnecting. Allow up to one minute for the Baby Unit and the Parent Unit to synchronize. See 2.4 Registration (Pairing), if there is a need to re-register the Units. Interference Noise interference on your Parent Unit Your Baby and Parent Units may be too close. Move them further apart. Make sure there is at least 3 to 6 feet between the 2 Units to avoid audio feedback. lf the Baby Unit is too far away, it may be out of range. Move the Baby Unit closer to the Parent Unit. Help 27 English Make sure that the Baby and Parent Units are not near other electrical equipment, such as a television, computer or cordless/mobile telephone. Move the Baby Unit or Parent Unit 5 feet away from other electrical equipment. Use of other 2.4 GHz products, such as wireless networks (Wi-Fi routers), Bluetooth systems, or microwave ovens, may cause interference with this product. Keep the Baby Unit or Parent Unit at least 5 feet away from these types of products, or switch them off if they appear to be causing interference. If the signal is weak, try moving the Parent and/or Baby Unit to different positions in the rooms. Noise interference on your device Use of other 2.4 GHz products, such as Bluetooth systems or microwave ovens, may cause interference with this product. Keep the Unit at least 5 feet away from these types of products, or switch them off if they appear to be causing interference. 28 Help Troubleshooting for Wi-Fi Internet Viewing Category Problem Description / Error Solution App Account Account Cannot find my product model at Add Camera I am unable to login even after registration. I receive an error message saying:
Email ID is not registered. Account What do I do if I forgot my password?
There are more than one Hubble App. Check if you download correct App HubbleClub By Hubble Connected Please check your user name and password. Please ensure that you have registered with us. Tap Create Account to create an account. Click on the Forgot Password link on https://app.hubbleconnected. com/ #lostpassword OR on your Android or iOS application. An email will be sent to your registered email address. Account I am unable to receive a new password although I have used the Forgot password option. 1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder. 2. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account. Help 29 English Connectivity Issues I get a message: We are having problems accessing your camera. This could be due to lack of internet connection. Please wait and try again later. 2. 1. Please try again in a few minutes.This could be because of any issue with your internet connection. If the problem remains, please restart your Camera to check if this fixes the problem. Viewing Camera When I am in remote mode, the video stops after 5 minutes. How do I view for longer?
3. Please restart your WIFI Router. When you are accessing your Camera via a network different from your home network (over the internet) your video times out after 5 minutes. You can click on the Camera again from the Android/iOS application to start streaming again. If you are accessing from your webbrowser, then you can press on the Reload button to start viewing your Camera video stream again. If you are trying to add a Camera which has previously been added into your account or another account, you will first have to reset the Camera. This can be done by following the re-setting procedure stated in section 6 of this guide. Switch the parent unit off before connecting the camera to Wi-Fi. Features The sound alert setting threshold is not right. You can Adjust Sound Sensitivity to trigger notifications under Camera Setting menu. Setting Up While I am adding a new Camera to my account, I am not able to find any Cameras to add. 30 Help General What is the significance of the camera LED?
Connectivity issues I am not able to access my Camera. Setting Up During setup on devices for Android and iOS, I am not able to find my Camera during the last step and the setup fails. Connectivity Issues Even though I am accessing my Camera from the same Wi-Fi network, I still find my Camera is shown as remote. I can only access it for 5 minutes at a time. Pair / Setup state: LED is Flashing Green. Unconnected state: LED is Flashing Red. Connected state: LED is Solid Green. Green: The camera is live streaming. LED Off - Power off / User turn off by Camera App setting. Please check if the Camera is within Wi-Fi range. Please try to move the Camera closer to the router for better Wi-Fi connectivity and try again. Please reset the Camera to setup mode and try again. Press and hold the PAIR button on the side of the camera until you hear a beep and voice prompt Ready for pairing. When the Camera LED is off, this indicates that it is in setup mode. Add camera in HubbleClub by Hubble Connected App. Please check your wireless router settings. For example, for Buffalo brand routers there is an option called Wireless Isolation. Please disable this option. Help 31 English Camera General General General When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do?
Which platforms are supported for accessing my Camera?
I do not hear any sound when I am accessing a remote Camera. What is the meaning of Local Camera and Remote Camera?
Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the Camera features. Minimum requirement:
Android 8.0 iPhone/iPad iOS version 12.0 You can tap on the speaker icon in the video stream screen to hear audio. By default the audio is not ON when you are accessing a remote Camera. When you are accessing your Camera from the same wireless network (Home) in which it is configured, it is a Local Camera. When you are accessing your Camera away from your home it is a Remote Camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi connection outside of your home. 32 Help General How do I download the App for Android and iOS devices?
Android:
Open the Google Play Store on your Android device. Select Search Type in HubbleClub by Hubble The results will show the Hubble Connected App Select to install it iOS Device:
Open the App StoreTM Select Search Type in HubbleClub by Hubble Connected The results will show the Hubble App Select to install it You will need to turn off the Auto Lock function of your device to ensure continuous video/audio streaming. If you are accessing in Local Mode, two users are supported, after two users all streaming will go through the remote server. This allows for unlimited user access to a single Camera at one time. Video streaming performance is related to internet bandwidth, especially if you have 2 or more video streaming devices that are working through the same router. Setting up Features When the video is cut off, the application attempts to reconnect and this results in lost sound and choppy video. How many users can access the Camera at one time?
Connectivity issues I found interference caused by my other webcam devices. Help 33 English 9. General Information If your product is not working properly, read this User Guide. Contact Customer Service:
Live Chat: hubbleconnected.com Email: support@hubbleconnected.com Online warranty registration: https://hubbleconnected.com/warranty Online Product Registration:
https://hubbleconnected.com/apps/product-registration Consumer Products and Accessories Limited Warranty
(Warranty) Thank you for purchasing this Hubble Smart Nursery branded product manufactured under license by Hubble Baby (HK) Limited ("HUBBLE". What Does this Limited Warranty Cover?
Subject to the items listed below in the section What is not Covered HUBBLE warrants that this Hubble connected branded product (Product) will be free from defects in material and workmanship under normal use for a period of 1 year from the date of purchase and that any certified accessory
(Accessory) sold for use with this product will be free from defects in materials and workmanship under normal use for a period of 90-days from the date of purchase. This Limited Warranty is your exclusive warranty and is not transferable. What is not covered?
This Limited Warranty excludes and does not cover:
Normal deterioration or wear resulting from use;
Damage caused by or resulting from misuse, abuse, or accident;
Damage caused by or resulting from improper operation or storage;
Damage caused by or resulting from contact with foreign substances, including, but not limited, to liquid, water, rain, humidity, perspiration, sand, dirt, and/or food;
Damage caused by or resulting from the use of Non-Hubble Smart Nursery branded or certified Products or Accessories or other peripheral equipment;
34 General Information Damage caused by or resulting from modifications, alterations, tampering, improper installation, or repairs by someone other than Hubble connected or their authorized representatives;
Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories; and, Periodic maintenance, repair and replacement of parts due to normal wear and tear. What Other Limitations Are There?
THIS LIMITED WARRANTY SETS FORTH THE ENTIRE LIABILITY OF HUBBLE AND CONTAINS YOUR SOLE AND EXCLUSIVE REMEDY. OTHER THAN THIS LIMITED WARRANTY, HUBBLE MAKES NO ADDITIONAL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF YOUR STATE DOES NOT PERMIT THE DISCLAIMER OF WARRANTIES, THEN THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. REPAIR OR REPLACEMENT IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST HUBBLE AND Hubble Smart Nursery. IN NO EVENT SHALL HUBBLE OR Hubble Smart Nurserys LIABILITY TO REPAIR OR REPLACE YOUR PRODUCT OR ACCESSORY EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT AND ACCESSORY AND HUBBLE AND Hubble Smart Nurserys TOTAL LIABILITY FOR DAMAGES ARISING FROM THIS LIMITED WARRANTY SHALL NOT EXCEED THE PRICE YOU PAID FOR THE PRODUCT AND ACCESSORY REGARDLESS OF WHETHER SUCH CLAIM ARISES UNDER CONTRACT, STATUTE, TORT OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL HUBBLE OR Hubble Smart Nursery BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE General Information 35 English THE PRODUCTS OR ACCESSORIES. ALL DISCLAIMERS, LIMITATIONS OF LIABILITY AND MODIFICAITONS OF WARRANTIES STILL APPLY EVEN IF THE LIMITED REMEDY OF REPAIR AND REPLACEMENT FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights that vary from one jurisdiction to another. Who is covered?
This Warranty extends only to the first consumer purchaser and is not transferable. What will HUBBLE do?
HUBBLE or its authorized distributor at its sole discretion will, at no charge, repair or replace any Products or Accessories that do not conform to this Warranty. In the event that replacement is necessary to remedy a defect in material or workmanship, HUBBLE may use new or remanufactured products, accessories or parts of equal quality to the original Product or Accessory. How to Obtain Warranty Service or Other Information?
To obtain service or information, please contact us by:
Live Chat: hubbleconnected.com Email: support@hubbleconnected.com Online warranty registration: https://hubbleconnected.com/warranty Online Product Registration:
https://hubbleconnected.com/apps/product-registration You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a HUBBLE Authorized Repair Center. You must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product;
(c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, (e) your name, address, email address and telephone number. 36 General Information These terms and conditions constitute the complete warranty agreement between you and HUBBLE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by HUBBLE or representations made by any agent, employee or staff of HUBBLE, that may have been made in connection with your purchase of any Product and/or Accessory. FCC and IC regulations (FCC Part 15) Note: This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Le prsent appareil est conforme aux Partie 15 des rglements de la FCC et CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes :
(1)1) l'appareil ne doit pas produire de brouillage,
(2)2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectri subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. General Information 37 English 10. Technical Specifications BABY UNIT Frequency FHSS: 2402 MHz to 2477MHz Wi-Fi: 2412MHz to 2462MHz Image sensor color CMOS 1M Pixels IR LED 8 pcs 410F - 1040F Operating Temperature Power Adaptor Input 100-240V AC, 50/60Hz, 300mA;
Output 5.0V DC, 1000mA WARNING Use only with provided power supply. 38 Technical Specifications PARENT UNIT Frequency FHSS: 2402 MHz to 2477MHz Display 5 diagonal LCD Brightness Control 8 steps Volume Control 8 steps 410F - 1040F Operating Temperature Power Adaptor:
Battery (built-in) Input 100-240V AC, 50/60Hz, 300mA;
Output 5.0V DC, 1000mA WARNING Use only with provided power supply. TMB i9300 3.8V, 2100mAh Lithium-Ion, re-chargeable battery pack WARNING Do not attempt to replace the battery, but contact customer Service if it needs replacing. Specifications are subject to change without prior notice. Technical Specifications 39 English Manufactured, distributed and sold by Hubble Baby
(HK) Limited. Apple logo is trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All rights reserved. US_EN Version 4.0 Printed in China
1 | Label | ID Label/Location Info | 108.18 KiB | May 23 2022 |
SN: 4444KT1G000001 i
. e d u g s r e s u e h t n i d e t s i l s e i r e t t a b d n a s e i l p p u S r e w o P y n O e s U l
I A N H C N I E D A M U P 0 4 5 P N
I N V H I M U M E R P K N I L L A P Y R E S R U N U P 0 4 5 P N
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. n o s a e r n o i t a t i m i l e c a f r e t n i d n a NURSERY PAL LINK PREMIUM MODEL: NP540PU INPUT: DC5V 1A FCC ID: VLJ-NP540PU IC: 4522A-NP540PU HVIN: NP540PU MADE IN CHINA
! Use Only Power Supplies and batteries listed in the users guide. 1 0 0 0 0 0 G 1 T K 4 4 4 4
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1 | Applicant Declaration Letter | Cover Letter(s) | 202.58 KiB | May 23 2022 |
a) b) c) d) e) f) g) SGS North America Inc. 620 Old Peachtree Road SUITE 100 Suwanee, Georgia 30024 United States Applicant Declaration Applicant Legal Business Name Binatone Eletronics International Limited 25/F, Guangdong Investment Tower, 148 Connaught Road, Central, Sheung Wan, Hong Kong, China Address Grantee Code FCC ID Contact Email Contact Phone Authorized Contact Name Sam Lee VLJ VLJ-NP540PU sam.lee@binatoneglobal.com 852-28027388 I, the undersigned, certify that I am an authorized signatory for the Applicant and therefore declare;
in accordance with 47CFR2.911(d), all of the statements herein and the exhibits attached hereto are true and correct to the best of my knowledge and belief. in accepting a Grant of Equipment Authorization issued by a TCB, under the authority of the FCC, as a result of the representations made in this application, the Applicant is responsible for:
labeling the equipment with the exact FCC ID as specified in this application,
(1)
(2) compliance statement labeling pursuant to the applicable rules,
(3) compliance of the equipment with the applicable technical rules, if the Applicant is not the actual manufacturer of the equipment, appropriate arrangements have been made with the manufacturer to ensure that production units of this equipment will continue to comply with the FCCs technical requirements. in accordance with 47 CFR 2.909 and KDB394321, the Applicant has read, understood and agrees to accept that they are the responsible party and agree to abide by their responsibilities as specified under 47 CFR 2.909 and KDB394321. in accordance with ISO17065, FCC KDB641163, FCC KDB610077, KDB394321 and RSP-100, the Applicant has read, understood, accepts and agrees to abide by the post market surveillance requirements.
(1)
(2)
(3) the Applicant understands, accepts and agrees that a sample may be requested for surveillance testing. the Applicant shall make provisions to always have a production sample available upon request by SGS, FCC and/or ISED. the Applicant shall, upon request by SGS, at the Applicants expense, provide a production sample of the requested product to SGS, FCC and/or ISED as instructed. The sample shall include all support devices, cables, software, accessories or other hardware or software required for evaluation, review, certification and audit surveillance of products certified by SGS. neither the Applicant nor any party to the application is subject to a denial of Federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862 because of a conviction for possession or distribution of a controlled substance. See 47CFR 1.2002(b) for the definition of a party for these purposes. the Applicant has read, understood, accepts and agrees to abide by the SGS North America, Inc.(TCB) terms and conditions. Link to CFRs: https://www.fcc.gov/wireless/bureau-divisions/technologies-systems-and-innovation-division/rules-regulations-title-47 Link to KDBs: https://apps.fcc.gov/oetcf/kdb/index.cfm Link to RSP-100: https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01130.html Applicant Signature:
Date: 18 Jan. 2022 Print Name:
Sam Lee Senior Product Manager Title:
*NOTE: This declaration cannot be signed by an Agent, it shall be signed by an authorized person listed in the FCC database Applicant Declaration Rev:0.0
1 | Confidentiality Letter | Cover Letter(s) | 102.36 KiB | May 23 2022 |
To:
Federal Communications Commission Office of Engineering and Technology Laboratory Division 7435 Oakland Mills Rd. Columbia MD 21046 From: Binatone Electronics International Limited Regarding: Confidentiality Request regarding application for FCC ID: VLJ-NP540PU LONG TERM CONFIDENTIALITY Pursuant to 47 CFR Section 0.459 and 0.457 of the commissions rules, the applicant hereby request confidential treatment of the documents listed below, associated with the certification application referenced above. Schematic(s) Block Diagrams Operational Descriptions The documents above contain proprietary information not released to the public. Public disclosure of this information may prove harmful to the business of the applicant. Sincerely, Print Name: Sam Lee Title: Senior Product Manager Signature:
On behalf of Company: Binatone Electronics International Ltd. Telephone: 852-2802 7388 E-mail:sam.lee@binatoneglobal.com
1 | Power of Attorney Letter | Cover Letter(s) | 101.86 KiB | May 23 2022 |
Binatone Electronics International Ltd. Date: 18. Jan, 2022 TO:
Federal Communication Commission Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MID 21046 Regarding: FCC ID: VLJ-NP540PU To whom it may concern:
We, the undersigned, hereby authorize SGS Hong Kong Limited and YW Yung in SGS Hong Kong Limited to act on our behalf in all manners relating to application for equipment authorization with respect to the FCC ID above, including signing of all documents relating to these matters. Any and all acts carried out by the agent on our behalf shall have the same effect as acts of our own. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). Where our agent signs the application for certification on our behalf, I acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by SGS North America, Inc., still resides with Binatone Electronics International Ltd. This authorization is valid until further written notice from the applicant. Sincerely, Print Name: Sam Lee Title: Senior Product Manager Signature:
On behalf of Company: Binatone Electronics International Ltd. Telephone: 852-2802 7388 E-mail:sam.lee@binatoneglobal.com
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2022-05-23 | 2402 ~ 2477 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2022-05-23
|
||||
1 | Applicant's complete, legal business name |
Binatone Electronics International Ltd.
|
||||
1 | FCC Registration Number (FRN) |
0016843682
|
||||
1 | Physical Address |
25/F, Guangdong Investment Tower, 148 Connaught Road, Central, Sheung Wan
|
||||
1 |
25/F, Guangdong Investment Tower
|
|||||
1 |
Hong Kong, N/A
|
|||||
1 |
China
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
U******@SGS.COM
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
VLJ
|
||||
1 | Equipment Product Code |
NP540PU
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
S****** L********
|
||||
1 | Title |
Product Director
|
||||
1 | Telephone Number |
852-2********
|
||||
1 | Fax Number |
852-2********
|
||||
1 |
s******@binatoneglobal.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Video Baby Monitor | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Output power is conducted. SAR compliance for specific collocated transmitter conditions in specific handheld/body-worn device was evaluated for the near-body configurations as shown in this composite filing; other collocated configurations require separate evaluation. SAR compliance for body-worn operating conditions is limited to specific belt-clips, holsters, and/or accessories tested for this filing. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported body SAR values for single configurations under this FCC ID are: Part 15 - 2.4GHz-band 0.72 W/kg body at 5mm. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
SGS Hong Kong Limited
|
||||
1 | Name |
J******** C********
|
||||
1 | Telephone Number |
85227********
|
||||
1 |
J******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402.00000000 | 2477.00000000 | 0.0162000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC