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1 2 3 4 5 | Cover Letter(s) | September 09 2013 | ||||||
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1 2 3 4 5 | Internal Photos | September 09 2013 | ||||||
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1 2 3 4 5 | Cover Letter(s) | September 09 2013 | ||||||
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1 2 3 4 5 | User Manual | Users Manual | 967.93 KiB | April 02 2016 |
Grandstream Networks, Inc. HT704 Analog Telephone Adaptor HT704 User Manual Firmware Version 1.0.0.17 www.grandstream.com http://esupport.grandstream.com TABLE OF CONTENTS HT704 User Manual WELCOME.................................................................................................................................................... 4 SAFETY COMPLIANCES ................................................................................................................................. 4 WARRANTY .................................................................................................................................................. 4 CONNECT YOUR HT704 ............................................................................................................................. 5 EQUIPMENT PACKAGING ............................................................................................................................... 5 CONNECTING THE HT704............................................................................................................................. 5 PRODUCT OVERVIEW ................................................................................................................................ 8 SOFTWARE FEATURES OVERVIEW ................................................................................................................ 8 HARDWARE SPECIFICATION .......................................................................................................................... 9 BASIC OPERATIONS ................................................................................................................................ 10 UNDERSTANDING HT704 VOICE PROMPT ................................................................................................... 10 PLACING A PHONE CALL ............................................................................................................................. 11 CALL HOLD ................................................................................................................................................ 12 CALL WAITING ........................................................................................................................................... 12 CALL TRANSFER ........................................................................................................................................ 12 3-WAY CONFERENCING ............................................................................................................................. 13 FAX SUPPORT ........................................................................................................................................... 13 CALL FEATURES ...................................................................................................................................... 14 CONFIGURATION GUIDE ......................................................................................................................... 15 CONFIGURING THE HT704 THROUGH VOICE PROMPTS ................................................................................ 15 CONFIGURING THE HT704 VIA WEB BROWSER ........................................................................................... 15 IMPORTANT SETTINGS ................................................................................................................................ 16 Preferred VOCODER (Codec) ................................................................................................................ 16 ADVANCED USER CONFIGURATION ............................................................................................................. 19 SAVING THE CONFIGURATION CHANGES ..................................................................................................... 28 REBOOTING THE HT704 FROM REMOTE ...................................................................................................... 28 CONFIGURATION THROUGH A CENTRAL SERVER .......................................................................................... 28 SOFTWARE UPGRADE ............................................................................................................................. 29 FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ................................................................................ 29 CONFIGURATION FILE DOWNLOAD .............................................................................................................. 30 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ........................................................................ 30 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..................................................................... 30 RESTORE FACTORY DEFAULT SETTING .............................................................................................. 31 Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 2 of 32 Last Updated: 02/2012 TABLE OF FIGURES HT704 USER MANUAL FIGURE 1: CONNECTING THE HT704 ............................................................................................................................... 5 FIGURE 2: HT704 CONNECTION DIAGRAM ...................................................................................................................... 7 TABLE OF TABLES HT704 USER MANUAL TABLE 1: DEFINITIONS OF THE HT704 CONNECTORS .................................................................................................. 5 TABLE 2: DEFINITIONS OF THE HT704 LEDS ................................................................................................................ 6 TABLE 3: HT704 TECHNICAL SPECIFICATIONS ............................................................................................................. 8 TABLE 5: HT704 IVR MENU DEFINITIONS ................................................................................................................... 10 TABLE 6: HT704 CALL FEATURES ............................................................................................................................... 14 TABLE 7: BASIC SETTINGS ........................................................................................................................................... 17 TABLE 8: STATUS PAGE ............................................................................................................................................... 18 TABLE 9: ADVANCED SETTINGS ................................................................................................................................... 19 TABLE 10: ACCOUNT SETTINGS ................................................................................................................................... 22 CONFIGURATION GUI INTERFACE EXAMPLES HT704 USER MANUAL
(http://www.grandstream.com/products/ht_series/ht704/documents/ht704_gui.zip) 1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE 2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE 3. SCREENSHOT OF FXS PORT CONFIGURATION 4. SCREENSHOT OF STATUS PAGE 5. SCREENSHOT OF LOGIN PAGE 6. SCREENSHOT OF REBOOT PAGE 7. SCREENSHOT OF REBOOTING PAGE Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 3 of 32 Last Updated: 02/2012 WELCOME Thank you for purchasing Grandstreams HT704, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone 704 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT704, including four FXS ports with independent SIP accounts. This manual will help you learn how to operate and manage your HandyTone704 Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3-
way conferencing, direct IP-IP Calling new provisioning support among other features. This HT704 is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker. Safety Compliances The HT704 phone complies with FCC/CE and various safety standards. The HT704 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT704 package. The manufacturers warranty does not cover damages to the phone caused by unsupported power adaptors. Warranty If you purchased your HT704 from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT704 as it may cause damage to the products and void the manufacturer warranty. This document contains links to HT704 GUI Interfaces. Please download these examples from http://www.grandstream.com/products/ht_series/ht704/documents/ht704_gui.zip for your reference. This document is subject to change without notice. The latest electronic version of this user manual is available for download at:
http://www.grandstream.com/products/ht_series/ht704/documents/ht704_usermanual_english.pdf Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 4 of 32 Last Updated: 02/2012 CONNECT YOUR HT704 Equipment Packaging The HT704 ATA package contains:
One HT704 Main Case One Universal Power Adaptor One Ethernet Cable Connecting the HT704 The HT704 is designed for easy configuration and easy installation. Configure the HT704 following the directions in the Configuration section of this manual. 1. Connect a standard touch-tone analog telephone to one of the PHONE ports. 2. 3. Insert a standard RJ11 telephone cable into the Phone1 port and connect the other end of the telephone cable to the analog telephone. Insert the Ethernet cable into the WAN port of HT704 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 4. Insert the power adapter into the HT704 and connect it to a wall outlet. The HT704 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HT704 VoIP features and functions are available using a regular analog telephone. Figure 1: Connecting the HT704 Table 1: Definitions of the HT704 Connectors Power Cable Power adapter connection Internet Port (RJ-45) Connect to the internal LAN network or router. RESET Factory Reset button: Press for 7 seconds to reset factory default settings. FXS Ports (RJ-11) FXS ports: to be connected to analog phones / fax machines. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 5 of 32 Last Updated: 02/2012 There are five (5) LED buttons that help you manage the status of your HandyTone. Table 2: Basic Definitions of the HT704 LEDs Pattern LEDs POWER LED PHONE LEDs Indicates Power. Remains ON when power is connected Indicate status of the respective FXS Ports-PHONE on the back panel Unregistered OFF Registered and Available ON (Solid Green) Off-Hook / Busy Blinking every second Slow blinking FXS LEDs indicates voicemail NOTE: All LEDs display green when ON Table 3: Advanced Definitions of the HT704 LEDs Pattern Patten Number LED-01 LED-02 LED-03 LED-04 LED-05 LED-06 LED-07 LED-08 LED-09 LED-10 LED-11 LED-12 LED-13 LED-14 LED-15 Condition LED LED Behavior Device has normal power Power Error: Power is removed from the device or power supply with improper voltage is plugged in Line X is registered normally to the sip providers network and is ready to make a call Voice mail waiting for Line X Device has normal WAN connection and has obtained IP address Internet link error: Device is powered up and ready to connect to the Internet but the WAN/INTERNET port is down Internet DHCP Error: Device is properly connected but it is unable to retrieve an IP address from the device it is connected to Line Registration failed: Device is properly setup, can connect to provider's network, but cannot register to provider's SIP proxy (no 200 OK) Device is connected (has physical data link) but there are incorrect network settings typically associated with PPPoE connection failure Hazardous potential test failed: Hazardous AC or DC voltage is present on the tip and ring or both signals of phone line X Foreign electro Motive Force (EMF) Test fail. Foreign voltage is present on the tip, ring or both signals of phone line. Device has detected additional external Phone voltage on the FXS phone line. Resistive fault test failed. Either tip or ring is shorted to ground or they are shorted to each other. Receiver off hook test fail. One or more phones are off hook on phone line during test. REN test failed high REN detected. Too many parallel phones connected to phone line X Line is active Power Power Phone Phone Internet Internet ON OFF ON 1sec ON / 3sec OFF ON OFF Internet 0.25sec ON/ 0.25sec OFF Phone OFF Internet 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 1 sec ON/ 1 sec OFF Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 6 of 32 Last Updated: 02/2012 LED-16 LED-17 Line inactive During Provisioning Stage*
LED-18 During Firmware Recovery Stage*
ON 0.2sec ON/ 0.2sec OFF 0.4sec ON/ 0.4sec OFF Phone Internet /
Phone Internet /
Phone
*Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON. Figure 2: HT704 Connection Diagram LAN FXS Internet ADSL/Cable Modem Ethernet Cordless Phone Analog Phone Fax Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 7 of 32 Last Updated: 02/2012 PRODUCT OVERVIEW The HT704 is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and four FXS telephone ports, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT704 fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/-law), G.723, G.726-32, G.729 and iLBC. Software Features Overview 4 SIP accounts & profiles Supports Voice Codecs:
G.711 (a/-law), G.723, G.726-32, G.729 and iLBC. T.38 Fax Comprehensive Dial Plan support for Outgoing calls. G.168 Echo Cancellation Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) Supports PSTN/PBX analog telephone sets or analog trunks Table 4: HT704 Technical Specifications Telephone Interfaces 4 FXS ports, 4 SIP accounts Network Interface 1 RJ45 for LAN, 10/100 Base-TX, Full Duplex LED Indicators Reset Button Voice over Packet Capabilities Voice Compression Telnet Server Fax over IP QoS IP Transport DTMF Method IP Signaling Provisioning Control Power, PHONE1, PHONE2, PHONE3, PHONE4 Factory Reset button Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723, G.726(ADPCM), G.729, iLBC, G.726 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header Yes T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay Diffserve, TOS, 802.1 P/Q VLAN tagging RTP/RTCP Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info SIP (RFC 3261) TFTP, HTTP, HTTPS TLS/SIPS , SIP over TCP/TLS Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 8 of 32 Last Updated: 02/2012 Device Management Web interface or via secure encrypted AES or non-encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual provisioning system or via built-in IVR. NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/NAT. Syslog support. Full support of TR-069 management protocol. Dial Plan Yes Universal Switching Power Adaptor Environmental Input: 100240 VAC/50-60 Hz 0.18A Max Output: 12VDC, 0.5A, UL certified Operational: 32o104oF or 0o40oC Dimensions
(H x W x D) Storage: 10o130o F / Humidity: 1090% Non-condensing 115mm (L) x 75mm (W) x 28mm (H) Short Haul Loop 5REN, Up to 1Km on 24 AWG wire Call Handling Features Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold, forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Polarity Reversal / Wink Yes EMC Safety EN55022/EN55024 and FCC part15 Class B,CISPR22, CISPR224 EN60950-1 Hardware Specification The table below lists the hardware specification of HT704. TABLE 5: HT704 HARDWARE SPECIFICATION LAN Interface 1 RJ45 10/100Mbps LED 5 LEDs (GREEN) Universal Switching Input: 100-240V AC, 50/60Hz, 0.18A Max Power Adaptor Output: 12V DC, 0.5A UL certified Dimension 115mm (L) x 75mm (W) x 28mm (H) Weight 0.36kg Temperature 32~104F / 0~40C Humidity 10% - 90% (non-condensing) Compliance Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 9 of 32 Last Updated: 02/2012 BASIC OPERATIONS Understanding HT704 Voice Prompt HT704 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial *** to use the IVR menu. Table 6: HT704 IVR Menu Definitions Menu Voice Prompt Options Main Menu Enter a Menu Option DHCP Mode, Static IP Mode IP Address + IP address Press * for the next menu option Press # to return to the main menu Enter 01-05, 07,10, 13-17,47 or 99 menu options Press 9 to toggle the selection If using Static IP Mode, configure the IP address information using menus 02 to 05. If using Dynamic IP Mode, all IP address information comes from the DHCP server automatically after reboot. The current WAN IP address is announced If using Static IP Mode, enter 12 digit new IP address. You need to reset the HT to take affect the new IP address. Subnet + IP address Same as menu 02 Gateway + IP address Same as menu 02 DNS Server + IP address Same as menu 02 Preferred Vocoder Press 9 to move to the next selection in the list:
PCM U / PCM A iLBC G-726 G-723 G-729 MAC Address Announces the Mac address of the unit. Firmware Server IP Address Announces current Firmware Server IP address. Enter 12 digit new IP address. Configuration Server IP Address Announces current Config Server Path IP address. Enter 12 digit new IP address. Upgrade Protocol Upgrade protocol for firmware and configuration update. Press 9 to toggle between TFTP / HTTP / HTTPS Firmware Version Firmware version information. Firmware Upgrade Firmware upgrade mode. Press 9 to toggle among the following three options:
- always check
- check when pre/suffix changes
- never upgrade Direct IP Calling Enter the target IP address to make a direct IP call, after dial tone.
(See Make a Direct IP Call.) Voice Mail RESET Number of Voice Mails Press 9 to reboot the device Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section) Invalid Entry Automatically returns to main menu 01 02 03 04 05 07 10 13 14 15 16 17 47 86 99 Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 10 of 32 Last Updated: 02/2012 Device not registered This prompt will be played immediately after off hook If the device is not register and the option Outgoing Call without Registration is in NO Five Success Tips when using the Voice Prompt 1.
* shifts down to the next menu option 2.
# returns to the main menu 3. 9 functions as the ENTER key in many cases to confirm an option 4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26 should be key in like 192168000026. No decimal is needed). 5. Key entry can not be deleted but the phone may prompt error once it is detected Placing a Phone Call Phone or Extension Numbers 1. Dial the number directly and wait for 4 seconds (Default No Key Entry Timeout); or 2. Dial the number directly and press # (Use # as dial key must be configured in web configuration). Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds. 2. Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers. Direct IP Calls Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. Elements necessary to completing a Direct IP Call:
1. Both HT704 and other VoIP Device, have public IP addresses, or 2. Both HT704 and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT704 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). HT704 supports two ways to make Direct IP Calling:
Using IVR 1. Pick up the analog phone then access the voice menu prompt by dial ***
2. Dial 47 to access the direct IP call menu 3. Enter the IP address after the dial tone and voice prompt Direct IP Calling Using Star Code 1. Pick up the analog phone then dial *47 2. Enter the target IP address. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 11 of 32 Last Updated: 02/2012 Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified using * (encoding for :) followed by the port number. Examples of Direct IP Calls:
a) b) If the target IP address is 192.168.0.160, the dialing convention is
*47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the # key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
*47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the # key if it is configured as a send key or wait for 4 seconds. NOTE: When completing direct IP call, the Use Random Port should set to NO. You cannot make direct IP calls between FXS1 to FXS2 since they are using same IP. Call Hold Place a call on hold by pressing the flash button on the analog phone (if the phone has that button). Press the flash button again to release the previously held Caller and resume conversation. If no flash button is available, use hook flash (toggle on-off hook quickly). You may drop a call using hook flash. Call Waiting Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle between incoming call and current call by pressing the flash button. First call is placed on hold. Press the flash button to toggle between two active calls. Call Transfer Blind Transfer Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C:
3. Caller A presses FLASH on the analog phone to hear the dial tone. 4. Caller A dials *87 then dials caller Cs number, and then # (or wait for 4 seconds) 5. Caller A will hear the confirm tone. Then, A can hang up. NOTE: Enable Call Feature must be set to Yes in web configuration page. Caller A can place a call on hold and wait for one of three situations:
1. A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller A can either hang up or make another call. 2. A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed. 3. Continuous busy tone. The phone has timed out. Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY check firmware for most recent release. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 12 of 32 Last Updated: 02/2012 Attended Transfer Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:
1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller Cs number followed by # (or wait for 4 seconds). 3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. 4. If Caller C does not answer the call, Caller A can press flash to resume call with Caller B. NOTE: When Attended Transfer fails and A hangs up, the HT704 will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B. 3-Way Conferencing The HT704 supports Bellcore style 3-way Conference. Instructions for 3-way conference:
Assume that call party A and B are in conversation. Caller A (HT704) wants to bring third Caller C into conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2. A dials Cs number then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during conference, C will be dropped out. 6. If A hangs up, the conference will be terminated for all three parties when configuration Transfer on Conference Hangup is set to No. If the configuration is set to Yes, A will transfer B to C so that B and C can continue the conversation. Fax Support HT704 supports FAX in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting Fax mode to be T.38 (default). If the service provider does not support T.38, pass-through mode can be used. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 13 of 32 Last Updated: 02/2012 CALL FEATURES The HT704 supports all the traditional and advanced telephony features. Table 7: HT704 Call Features Key
*02 Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729),
*0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40),
*027201 (iLBC) Disable LEC (pe call) Dial *03 + number . No dial tone is played in the middle. Enable SRTP Disable SRTP Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Direct IP Calling. Dial *47 + IP address. No dial tone is played in the middle. Detail see Direct IP Calling section on page 12. Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Block Caller ID (per call). Dial *67 + number . No dial tone is played in the middle. Send Caller ID (per call). Dial *82 + number . No dial tone is played in the middle. Call Return Service: Dial *69 and the phone will dial the last incoming phone number received. Disable Call Waiting (per call). Dial *70 + number . No dial tone is played in the middle. Enable Call Waiting (per call). Dial *71 + number . No dial tone is played in the middle. Unconditional Call Forward: Dial *72 and then the forwarding number followed by #. Wait for dial tone and hang up. (dial tone indicates successful forward) Cancel Unconditional Call Forward. To cancel Unconditional Call Forward, dial *73, wait for dial tone, then hang up. Enable Paging Call: Dial *74 and then the destination phone number you want to page. Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. Disable Do Not Disturb (DND): When disabled, incoming calls are accepted. Blind Transfer Busy Call Forward: Dial *90 and then the forwarding number followed by #. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel Busy Call Forward, dial *91, wait for dial tone, then hang up. Delayed Call Forward. Dial *92 and then the forwarding number followed by #. Wait for dial tone then hang up. Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial *93, wait for dial tone, then hang up. Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key.
*03
*16
*17
*30
*31
*47
*50
*51
*67
*82
*69
*70
*71
*72
*73
*74
*78
*79
*87
*90
*91
*92
*93 Flash/Hook
#
Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 14 of 32 Last Updated: 02/2012 CONFIGURATION GUIDE Configuring the HT704 through Voice Prompts DHCP MODE Select voice menu option 01 to enable HT704 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT704 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server. CONFIGURATION SERVER IP ADDRESS Select voice menu option 14 to configure the IP address of the configuration server. UPGRADE PROTOCOL Select voice menu option 15 to choose firmware and configuration upgrade protocol. User can choose between TFTP and HTTP. FIRMWARE UPGRADE MODE Select voice menu option 17 to choose firmware upgrade mode among the following three options:
1) always check, 2) check when pre/suffix changes, and 3) never upgrade
. Configuring the HT704 Via Web Browser HT704 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT704 through a web browser such as Microsofts IE, AOLs Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included). Access the Web Configuration Menu 1. Find the IP address of the HT704 using voice prompt menu option 02. 2. Open a web browser, type the IP address. You will see the log in page of the device. Note:
The IVR announces 12 digits IP address, you need to strip out the leading 0 in the IP address. For ex. IP address: 192.168.001.014, you need to type in http://192.168.1.14 in the web browser. Once the HTTP request is entered and sent from a web browser, the user will see a log-in screen. There are two default passwords for the login page:
Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 15 of 32 Last Updated: 02/2012 User Level:
Password: Web pages allowed:
End User Level 123 Only Status and Basic Settings Administrator Level admin Browse all pages The password is case sensitive with maximum length of 25 characters. The factory default password for End User and administrator is 123 and admin respectively. Only an administrator can access the ADVANCED SETTING, FXS PORTs configuration pages. Please reference the GUI pages using the following link: http://www.grandstream.com/products/ht_series/HT704/documents/HT704_gui.zip . NOTE: If you cannot log into the configuration page by using the default password, please check with the VoIP service provider. It is most likely the VoIP service provider has provisioned the device and configured for you therefore the password has already been changed. Important Settings The end-user must configure the following settings according to the local environment. NOTE: Most settings on the web configuration pages are set to the default values. NAT Settings If you plan to keep the gateway within a private network behind a firewall, we recommend using STUN Server. The following three (3) settings are useful in the STUN Server scenario:
1. STUN Server (under Advanced Settings webpage) Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. 2. Use Random Ports (under Advanced Settings webpage) This setting depends on your network settings. Generally if you have multiple IP devices under the same network, it should be set to Yes. If using a Public IP address, set this parameter to No. 3. NAT Traversal (under the Profile web pages) Set this to Yes when gateway is behind firewall on a private network. DTMF Methods DTMF Settings are in FXS portX pages. DTMF in-audio DTMF via RTP (RFC2833) DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. PREFERRED VOCODER (CODEC) The HT704 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs:
PCMU/A (or G711/a) Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 16 of 32 Last Updated: 02/2012 G729 A/B/E G723 G726 (16/24/32/40) iLBC AAL2 (all G.726) Table 8: Basic Settings End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to YES. IP Address There are two modes to operate the HT704:
DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT704 acquires its IP address from the first DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the PPPoE account settings. The HT704 will establish a PPPoE session if any of the PPPoE fields is set. Static IP mode: configure the IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero by default. DHCP hostname Default is blank. This option specifies the name of the client. This field is optional but may be required by some Internet Service Providers. DHCP domain Default is blank. This option specifies the domain name that client should use when resolving hostnames via the Domain Name System. DHCP vendor class ID Default is HT7XX. Used by clients and servers to exchange vendor-specific information.. PPPoE account ID PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to Point Protocol over Ethernet) connection. PPPoE password PPPoE account password. PPPoE Service Name Default is blank. This field is optional. If your ISP uses a service name for the PPPoE connection, enter the service name here. Preferred DNS server The preferred DNS Server to be used Time Zone Controls how the date/time is displayed according to the specified time zone. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 17 of 32 Last Updated: 02/2012 Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time]
Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive
(+) if the local time zone is west of the Prime Meridian and negative (-) if it is east. Prime Meridian (a.k.a: International or Greenwich Meridian) M3.2.0,M11.1.0 The 1st number indicates Month: 1,2,3,..,12 (for Jan, Feb, .., Dec) The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday etc) The 3rd number indicates Weekday: 0,1, 2, ..,6(for Sun, Mon, Tue, .., Sat) Therefore, this example is the DST which starts from the second Sunday of March to the 1st Sunday of November. Allow DHCP server to set Time Zone Default No. Let the DHCP server handle the Time Zone Language Reset Type Languages supported with voice prompt and web interface, except Spanish that it is only in IVR. Gives the user the option to set to default all VoIP related configuration (mainly everything that located on FXS port), all ISP (Internet Service Provider) configuration which may affect the IP address, or both at the same time. Note: After you choose the reset type, you will have to push the reset button for it to take effect. In addition to the Basic Settings configuration page, end users also have access to the Device Status page. Table 9: Status Page MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting. LAN Mac address will appear in this place. The LAN MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the bottom panel of the device. LAN IP Address This field shows the LAN IP address of the HT704. Product Model This field contains the product model info. Hardware Version This field shows the hardware revision of the unit and the part number. Software Version Program: This is the main software release. This number is always used for firmware upgrade. Current release is 1.0.0.17 Boot and Loader are seldom changed. Bootloader: current version is 1.0.0.xx. Core: current version 1.0.0.xx Base: current version is 1.0.0.xx Software Status This field shows the status of the unit and its actual memory. System Up Time Shows system up time since the last reboot. PPPoE Link Up Indicates whether the PPPoE connection is up if the HT704 is connected to DSL modem. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 18 of 32 Last Updated: 02/2012 NAT This filed indicates the type of NAT connection used by the HT704. Port Status Displays relevant information regarding the FXS port. Port Hook Registration DND Forward Busy Forward Delayed Forward FXS On Hook Registered Yes 613 FXS port is registered with its SIP Server. FXS Port user has set Do Not Disturb. FXS Port user has set his calls to be forwarded unconditionally to ext 613. FXS Port user has not set Busy or Delay call Forward. Advanced User Configuration Log in to the advanced user configuration page the same way as for the basic configuration page. The password is case sensitive and the factory default password for Advanced User is admin. Advanced User configuration includes the end user configuration and the advanced configurations including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous configuration. HT704 FXS SIP account has its own configuration page. Table 10: Advanced Settings Admin Password This contains the password to access the Advanced Web Configuration page. This field is case sensitive. Only the administrator can configure the Advanced Settings page. Password field is purposely left blank for security reasons after clicking update and saved. The maximum password length is 25 characters. Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Layer 2 QoS Value used for layer 2 VLAN tag. Default setting is blank. STUN Server IP address or Domain name of the STUN server. Keep-alive interval This parameter specifies how often the HT704 sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open. Default is 20 seconds. Minimum value is 20 seconds. Use STUN to detect network connectivity Use STUN keep-alive to detect WAN side network problems. If keep-alive request does not yield any response for configured number of times, the device will restart the TCP/IP stack. If the STUN server does not respond when the device boots up, the feature is disabled. Firmware Upgrade and Provisioning Enables HT704 to download firmware or configuration file through either the TFTP, HTTP or HTTPS server. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 19 of 32 Last Updated: 02/2012 Via TFTP Server Via HTTP / HTTPS Server This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the HT704 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start the boot process using the existing code image in the Flash memory. If a TFTP server is configured and a new code image is retrieved, the new downloaded image is saved into the Flash memory. Note: Please do NOT interrupt the TFTP upgrade process (especially the power supply) as this will damage the device. Depending on the local network, this process can take up to 15 or 20 minutes. The URL for the HTTP/HTTPS server used for firmware upgrade and configuration via HTTP. For example, http://provisioning.mycompany.com:6688/Grandstream/1.0.0.67:6688 is the specific TCP port where the HTTP or HTTPS server is listening; it can be omitted if using default port 80. Note: If Auto Upgrade is set to No, HT704 will only do HTTP/HTTPS download once at boot up. Firmware Server Path IP address or domain name of firmware server. Config Server Path IP address or domain name of configuration server. XML Config File Password The password used for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name HTTP/HTTPS Password The user name needed to authenticate with the HTTP/HTTPS server. The password needed to authenticate with the HTTP/HTTPS server. Firmware File Prefix Default is blank. If configured, HT704 will request firmware file with the prefix. This setting is useful for ITSPs. End user should keep it blank. Firmware File Postfix Default is blank. End user should keep it blank. Config File Prefix Default is blank. End user should keep it blank. Config File Postfix Default is blank. End user should keep it blank. Allow DHCP Option 66 to override server If set to Yes, configuration and upgrade server information can be obtained using DHCP option 66 from DHCP server located in customers environment. Automatic Upgrade Choose Yes to enable automatic upgrade and provisioning. If select Check every minutes input the amount of minutes you want it to check for update. If select Yes, daily at hour make sure to input the hour of the day you want it to check for update, e.g. for 11 pm type 23. If select Yes, weekly on day make sure you input the day of the week (in format 0-6, 0 is Sunday) you want it to check for update. When set to No, HT704 will only do the following option you select; Always check for New Firmware at Boot up will check for new firmware every time the device reboots. Check New Firmware only when F/W pre/suffix changes will check for updates only when the pre/suffix has been changed. Firmware Key Used for firmware encryption. Should be 32 digit in hexadecimal representation. End user should keep it blank. Authenticate Conf File If set to Yes, config file is authenticated before acceptance. This protects the configuration from an unauthorized change. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 20 of 32 Last Updated: 02/2012 Firmware Key Used for firmware encryption. Should be 32 digit in hexadecimal representation. End user should keep it blank. SSL Certificate The user specify SSL certificate used for SIP over TLS in X.509 format. SSL Private Key The user specify SSL private key used for SIP over TLS in X.509 format. SSL Private Key Password User specify password to protect the private key above. ACS URL User specify the Auto Configuration Servers URL (TR-069 protocol) ACS Username User specify the ACS Username ACS Password User specify the ACS password Periodic Inform Enable Periodic Inform Interval Connection Request Username Connection Request Password Default is No. If set to YES, device will send inform packets to the ACS Frequency that the inform packets will be sent out to the ACS Set a user name for the ACS to connect to this device Set a password for the ACS to connect to this device System Ring Cadence Configuration option is set ring cadence on all FXS ports for all incoming calls. (Syntax:
c=on1/off1-on2/off2-on3/off3(only 3 cadences maximum)) Default is set to c=2000/4000;
(US standards) Call Progress Tones Using these settings, users can configure tone frequencies and cadence according to their preference. By default they are set to North American frequencies. Configure these settings with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous tone, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Example configuration for N.A. Dialtone:
f1=350@-13,f2=440@-13,c=0/0;
Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3; [...]
(Note: freq: 0 - 4000Hz; vol: -30 - 0dBm) Lock Keypad Update Default is No. If set to Yes, the configuration update via keypad is disabled. Disable Voice Prompt Default is No. Disables the voice prompt configuration. Disable Direct IP Call Default is No. Disables the Direct IP Call function. NTP server URI or IP address of the NTP (Network Time Protocol) server. This parameter synchronizes the date and time. Allow DHCP option 42 to override NTP serve Syslog Server Default NO. Enables the DHCP server to handle the NTP Server via Option 42 The IP address or URL of System log server. This feature is especially useful for the ITSP
(Internet Telephone Service Provider) Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 21 of 32 Last Updated: 02/2012 Syslog Level Select the HT704 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events:
product model/version on boot up (INFO level) NAT related info (INFO level) sent or received SIP message (DEBUG level) SIP message summary (INFO level) inbound and outbound calls (INFO level) registration status change (INFO level) negotiated codec (INFO level) Ethernet link up (INFO level) SLIC chip exception (WARNING and ERROR levels) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components:
GS_LOG: [device MAC address][error code] error message Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Download Device Configuration Allows user to download and save a text file containing all the P values of each setting as configured at that point on the unit. (Note: For Security Reasons, all Passwords wont be Downloaded) Upload Firmware Allows the user to upgrade the firmware with the single firmware file by browsing it and loading it from your computer (local directory). Table 11: Account Settings Profile Active When set to Yes the FXS port is activated. Primary SIP Server SIP Servers IP address or Domain name provided by VoIP service provider. Failover SIP Server Failover SIP Servers IP address or Domain name in case primary server does not respond. Prefer Primary SIP Server Default is no. If set to yes it will register to Primary Server if registration with Failover server expires Outbound Proxy SIP transport NAT Traversal (STUN) IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by HT704 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY outbound proxy can correct the problem. User can select UDP or TCP or TLS. This parameter defines whether or not the HT704 NAT traversal mechanism is activated. If activated (by choosing Yes) and a STUN server is also specified, then the HT704 performs according to the STUN client specification. Using this mode, the embedded STUN client will detect if and what type of firewall/NAT. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the HT704 will use its mapped public IP address and port in all of its SIP and SDP messages. If the NAT Traversal field is set to Yes with no specified STUN server, the HT704 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the hole on the NAT open. SIP User ID User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 22 of 32 Last Updated: 02/2012 Authenticate ID SIP service subscribers Authenticate ID used for authentication. Can be identical to or different from SIP User ID. Authenticate Password SIP service subscribers account password. Name DNS Mode SIP service subscribers name for Caller ID display. One from the 3 modes are available for DNS Mode configuration:
-A Record (for resolving IP Address of target according to domain name)
-SRV (DNS SRV resource records indicates how to find services for various protocols)
-NAPTR/SRV (Naming Authority Pointer according to RFC 2915) One mode can be chosen for the client to look up server. The default value is A Record Tel URI The default setting is Disabled. If the phone has an assigned PSTN Number, this field should be set to User=Phone then a User=Phone parameter will be attached to the From header in the SIP request to indicate the E.164 number. If server supports TEL URI format, then this option needs to be selected. SIP Registration Controls whether the HT704 needs to send REGISTER messages to the proxy server. The default setting is Yes. Unregister on Reboot Default is No. If set to Yes, the SIP users registration information will be cleared on reboot. Outgoing Call without Registration Default is No. If set to Yes, user can place outgoing calls even when not registered (if allowed by Internet Telephone Service Provider) but is unable to receive incoming calls. Register Expiration This parameter allows the user to specify the time frequency (in minutes) the HT704 refreshes its registration with the specified registrar. The default interval is 60 minutes
(or 1 hour). The maximum interval is 65535 minutes (about 45 days). Registration Retry Wait Time Local SIP port Retry registration if the process failed. Default is 20 seconds. Defines the local SIP port the HT704 will listen and transmit. The default value for FXS port is 5060.. Local RTP port Defines the local RTP-RTCP port pair the HT704 will listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 uses this port _value for RTP and the port_value+1 for its RTCP The default value for FXS port is 5004. Use Random Port Default is No. This parameter forces the random generation of both the local SIP and RTP ports when set to Yes. This is usually necessary when multiple HT704 are behind the same NAT. Refer to Use Target Contact Transfer on Conference Hang up Default is No. If set to YES, then for Attended Transfer, the Refer-To header uses the transferred targets Contact header information. Default is No. In which case if the conference originator hangs up the conference will be terminated. When option YES is chosen, originator will transfer other parties to each other so that B and C can choose either to continue the conversation or hang up. Enable Ring-Transfer Disable Bellcore Style 3-Way Conference Remove OBP from Route Header Default is No, this will create a Semi-Attendant Transfer. When set to Yes, device can transfer the call upon receiving ring back tone or SIP message 180. Default is No. you can make a Conference by pressing Flash key. If set to Yes, you need to dial *23 + second callee number. Default is No. When option YES is chosen, the Out Bound Proxy will be removed from Route header. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 23 of 32 Last Updated: 02/2012 Support SIP Instance ID Default is Yes. If set to Yes, the contact header in REGISTER request will contain SIP Validate incoming SIP message Check SIP User ID for incoming INVITE Allow Incoming SIP Messages from SIP Proxy Only SIP T1 Timeout Instance ID as defined in IETF SIP Outbound draft. Default is No. If set to yes all incoming SIP messages will be strictly validated according to RFC rules. If message will not pass validation process, call will be rejected. Default is No. Check the incoming SIP User ID in Request URI. If they dont match, the call will be rejected. If this option is enabled, the device will not be able to make direct IP calls. Default is No. Check the incoming SIP messages. If they dont come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls. T1 is an estimate of the round-trip time between the client and server transactions. If the network latency is high, select larger value for more reliable usage. Maximum retransmission interval for non-INVITE requests and INVITE responses. Sets the payload type for DTMF using RFC2833. SIP T2 Interval DTMF Payload Type Preferred DTMF method The HT704 supports up to 3 different DTMF methods including in-audio, via RTP Disable DTMF Negotiation DTMF via RFC2833 DTMF via SIP INFO
(RFC2833) and via Sip Info. The user can configure DTMF method in a priority list. Default is No. If set to yes, use above DTMF order without negotiation Send DTMF via RTP (According to RFC 2833). Send DTMF via SIP INFO message. Send Flash Event Default is No. If set to yes, flash will be sent as DTMF event. Enable Call Features Default is Yes. (If Yes, call features using star codes will be supported locally) Offhook Auto-Dial This parameter allows users to configure a User ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs to be entered here. The HT704 will automatically append the @ and the host portion of the corresponding SIP address. Proxy-Require SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. Use NAT IP Distinctive Ring Tone NAT IP address used in SIP/SDP message. Default is blank. Custom Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID is configured, then the device will ONLY uses this ring tone when the incoming call is from the Caller ID. System Ring Tone is used for all other calls. When selected but no Caller ID is configured, the selected ring tone will be used for all incoming calls. Distinctive ring tones can be configured not only for matching a whole number, but also for matching prefixes. In this case symbol * (star) will be used. For example:
if configured as *617, Ring Tone 1 will be used in case of call arrived from the area code 617. Any other incoming call will ring using cadence defined in parameter System Ring Cadence located under Advanced Settings Configuration page. Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from server will be used. Bellcore rings and tones are independent from custom ring tones. The custom ring tones can also be specified by alert-info header, for example Alert-Info: <http://127.0.0.1>;info=ring5 Disable Call Waiting Default is No. If set to YES Call Waiting indication information will not be provided to analog phone connected to this FXS port. Disable Call-Waiting Caller ID Disable Call Waiting Tone Disable Receiver Offhook Tone Default is No. If set to YES Call Waiting caller ID will not be provided to analog phone connected to this FXS port. Default is No. This is to disable the stutter Call Waiting Tone when a Call Waiting information arrives. The CWCID information will still be displayed. Default is No. If set to yes, it will disable the warning to alert that the phone has been left off-hook for an extended period of time. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 24 of 32 Last Updated: 02/2012 Disable Reminder Ring for On-Hold Call Disable Visual MWI Ring Timeout Delayed Call Forward Wait Time No Key Entry Timeout Early Dial Dial Plan Prefix Use # as Dial Key Dial Plan Default is No. Do not play the reminder ring when this is set to Yes. If set to Yes, the MWI information will not be transferred to the analog phone connected to the FXS port. Incoming call will stop ringing when not picked up given a specific period of time. Default value is 20 seconds. In case this feature activated using * codes (*92 code), the call will be forwarded after this preconfigured amount of time. Default is 4 seconds. Dialing process is completed and outgoing call is initiated if no key entry occurs during this preconfigured interval. Default is No. Use only if proxy supports 484 response. This parameter controls whether the phone will send an early INVITE each time a key is pressed when a user dials a number. If set to Yes, an INVITE is sent using the dial-number collected thus far; Otherwise, no INVITE is sent until the (Re-)Dial button is pressed or after about 5 seconds have elapsed if the user forgets to press the Re-Dial button. The Yes option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Address response. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). This feature does NOT work with and should NOT be enabled for direct IP-to-IP calling. Sets the prefix added to each dialed number. Allows users to configure the # key as the Send (or Dial) key. If set to Yes, #
will send the number. In this case, this key is essentially equivalent to the Dial key. If set to No, this # key can be included as part of number. Dial Plan Rules:
1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9;
xx+ - at least 2 digits number;
xx. at least 2 digit number.
^ - exclude;
[3-5] - any digit of 3, 4, or 5;
[147] - any digit 1, 4, or 7;
<2=011> - replace digit 2 with 011 when dialing
< =1> - add a leading 1 to all numbers dialed, vice versa will remove a 1 from the number dialed
| - or Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, 911, and any 11 digit numbers with leading digits 1617 Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allow any combinations of numbers with 11 digits which has a leading digit 1, but 5th digit cannot be 0 or 1. Or any length of numbers with a minimum of 2 digits beginning with 2, with the leading digit replaced with 011. 3. Default: Outgoing - {x+}
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
^1900x. - prevents dialing any number started with 1900
<=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 25 of 32 Last Updated: 02/2012 Subscribe for MWI Send Anonymous Anonymous Call Rejection Special Feature Session Expiration Min-SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Send Re-INVITE After Fax Enable Silence Detection for Fax Disconnect Enable 100rel Use First Matching Vocoder in 200OK SDP Preferred Vocoder 011[2-9]x. - allows international calls starting with 011
[3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911 Note: In some cases user wishes to dial strings such as *123 to activate voice mail or other application provided by service provider. In this case * should be predefined inside dial plan feature and the Dial Plan should be: { *x+ }. Default is No. When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically. If this parameter is set to Yes, the From header along with Privacy and P_ Asserted_Identity headers in outgoing INVITE message will be set to anonymous, blocking Caller ID. Default is No. If set to Yes, incoming calls with anonymous Caller ID will be rejected with 486 Busy message. Default is Standard. Choose the selection to meet some special requirements from Softswitch vendors. Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically refreshed via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated. Session Expiration is the time (in seconds) at which the session is considered timed out, if no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The minimum session expiration (in seconds). The default value is 90 seconds. If selecting Yes the phone will use session timer when it makes outbound calls if remote party supports session timer. If selecting Yes the phone will use session timer when it receives inbound calls with session timer request. If selecting Yes the phone will use session timer even if the remote party does not support this feature. Selecting No will allow the phone to enable session timer only when the remote party support this feature. To turn off Session Timer, select No for Caller Request Timer, Callee Request Timer, and Force Timer. As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher. As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher. Session Timer can be refreshed using INVITE method or UPDATE method. Select Yes to use INVITE method to refresh the session timer. Default is No, If set to Yes, device will send an INVITE with audio vocoders upon completion of Fax to continue session in audio only. For fax machines that do not send a Disconnect when fax is done. This option Enables/Disables the detection of silence in order to know the fax has finished. The silence period is non-configurable and fixed to 7 seconds. Default is No, If set to Yes, Enables the use of PRACK (Provisional Acknowledgment) method. Default is No. If set to Yes, device will include only the first match vocoder in its 200OK response, otherwise it will include all match vocoders in same order received in INVITE. The HT704 supports up to 5 different Vocoder types including G.711 A-/U-law, G.726
(Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E, iLBC and AAL2. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message. The first Vocoder is entered by choosing the appropriate option in Choice 1. The last Vocoder is entered by choosing the appropriate option in Choice 8. Vocoder types can also be changed per call basis by using a star code. Please see the Call features section. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 26 of 32 Last Updated: 02/2012 G723 Rate Default is 6.3kbps. Defines the encoding rate for G.723 vocoder. iLBC Frame Size Sets the iLBC frame size in 20ms or 30ms iLBC Payload type VAD Symmetric RTP Fax Mode Defines payload type for iLBC. Default value is 97. The valid range is between 96 and 127. Default is No. VAD allows detecting the absence of audio and conserve bandwidth by preventing the transmission of "silent packets" over the network. Default is No. When set to Yes the device will change the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device. T.38 (Auto Detect) FoIP by default, or Pass-Through (must use codec PCMU/PCMA) Re-Invite after Fax Tone Detection Mode Jitter Buffer Type Default is Enabled. It makes the unit send out the re-INVITE for T.38 or Fax Pass Through if a fax tone is detected. Select either Fixed or Adaptive based on network conditions. Jitter Buffer Length Select Low, Medium or High based on network conditions. High (initial 200ms, min 40ms, max 600ms) Note: not all vocoders can meet SRTP Mode SLIC Setting Caller ID Scheme Polarity Reversal Loop Current Disconnect Loop Current Disconnect Duration Hook Flash Timing On Hook Timing Gain Disable Line Echo Canceller (LEC) Ring Tones the high requirement Medium (initial 100ms, min 20ms, max 200ms) Low (initial 50ms, min 10ms, max 100ms) This option defines different transmission mode. Dependent on standard phone type (and location) implementation of support SRTP (squired RTP) Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 BT, & NTT Japan Default is No. If set to Yes, polarity will be reversed upon call establishment and termination. Default is No. Set it to Yes if the traditional PBX you are using with HT704 uses this method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call. Here can be configured duration of such voltage drop described in topic above. Time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. On-hook timing is the minimum time for an on-hook event to be validated. Voice path volume adjustment. Rx is a gain level for signals transmitted by FXS Tx is a gain level for signals received by FXS. Default = 0dB for both parameters. Loudest volume: +6dB Lowest volume: -6dB. User can adjust volume of call on either end using the Rx Gain Level parameter and the Tx Gain Level parameter located on the FXS Port Configuration page. If call volume is too low when using the FXS port (ie. the ATA is at user site), adjust volume using the Rx Gain Level parameter under the FXS Port Configuration page. If voice volume is too low at the other end, user may increase the far end volume using the Tx Gain Level parameter under the FXS Port Configuration page. Default is No. If set to Yes LEC will be disabled per call base. Recommended for FAX/Data calls. This function lets you configure ring tone cadence preferences. User has 10 choices. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 27 of 32 Last Updated: 02/2012 The configuration, completed in Distinctive Ring Tones block in the same page, applies to ring tones cadences configured here. Saving the Configuration Changes Click the Update button in the Configuration page to save the changes to the HT704 configuration. The following screen confirms that the changes are saved. Reboot or power cycle the HT704 to make the changes take effect. Rebooting the HT704 from Remote Press the Reboot button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Configuration through a Central Server Grandstream HT704 can be automatically configured from a central provisioning system. When HT704 boots up, it will send TFTP or HTTP/HTTPS request to download configuration file, cfg000b82xxxxxx or cfg00082xxxxxx.xml, where 000b82xxxxxx is the LAN MAC address of the HT704. It will first request cfg000b82xxxxxx then cfg000b82xxxxxx.xml The configuration file can be downloaded via TFTP or HTTP/HTTPS from the central server. A service provider or an enterprise with large deployment of HT704 can easily manage the configuration and service provisioning of individual devices remotely from a central server. Grandstream has a provisioning system called GAPS (Grandstream Automated Provisioning System) that is used to support automated configuration of Grandstream devices. GAPS uses enhanced (NAT friendly) TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot, etc. Grandstream provides GAPS service to VoIP service providers. Use GAPS for either simple redirection or with certain special provisioning settings. At boot-up, Grandstream devices by default point to Grandstream provisioning server GAPS, based on the unique MAC address of each device, GAPS provision the devices with redirection settings so that they will be redirected to customers TFTP or HTTP/HTTPS server for further provisioning. Grandstream also provide GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. The GAPSLITE configuration tool is now free to end users. The tool and configuration template are available for download from http://www.grandstream.com/support/tools . Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 28 of 32 Last Updated: 02/2012 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Firmware Upgrade through TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the Firmware Upgrade and Provisioning upgrade via field needs to be set to TFTP HTTP or HTTPS, respectively. Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g. firmware.mycompany.com:6688/Grandstream/1.0.0.17 e.g. 72.172.83.110 NOTES:
Firmware upgrade server in IP address format can be configured via IVR. Please refer to the CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set via the web configuration interface. Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware . Currently the HTTP firmware server IP address is 72.172.83.110. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures. Once a Firmware Server Path is set, user needs to update the settings and reboot the device. If the configured firmware server is found and a new code image is available, the HT704 will attempt to retrieve the new image files by downloading them into the GXW400x s SRAM. During this stage, the HT704s LEDs will blink until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the HT704 will stop the TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash. Firmware upgrade may take as long as 15 to 30 minutes over Internet, or just 5 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Grandstreams latest firmware is available at http://www.grandstream.com/support/firmware . Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment. Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade. A from http://support.solarwinds.net/updates/New-customerFree.cfm. Our latest official release can be downloaded from http://www.grandstream.com/y-firmware.htm. free windows download available version server TFTP for is Instructions for local firmware upgrade:
1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the HT704 device in the same LAN segment. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 29 of 32 Last Updated: 02/2012 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from
"Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phones web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6. Update the change and reboot the unit End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. Config Server Path is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The Config Server Path can be same or different from the Firmware Server Path. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with Admin Password in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When Grandstream Device boots up or reboots, it will issue request for configuration file named cfgxxxxxxxxxxxx, where xxxxxxxxxxxx is the LAN MAC address of the device, i.e., cfg000b820102ab. The configuration file name should be in lower cases. Firmware and Configuration File Prefix and Postfix Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix. This makes it the possible to store ALL of the firmware with different version in one single directory. Similarly, Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix. Thus multiple configuration files for the same device can be stored in one directory. In addition, when the field Check New Firmware only when F/W pre/suffix changes is set to Yes, the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix. Managing Firmware and Configuration File Download When Automatic Upgrade is set Yes, every the auto check will be done in the minute specified in this field. If set to daily at hour (0-23), Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to weekly on day (0-6) the auto check will be done in the day specified in this field. This allows the device periodically check if there are any new changes need to be taken on a scheduled time. By defining different intervals in P193 for different devices, Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time. Automatic Upgrade:
No Yes, every minutes(60-5256000). Yes, daily at hour
(0-23). Yes, weekly on day
(0-6). Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 30 of 32 Last Updated: 02/2012 1008011 RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. FACTORY RESET There are two (2) methods for resetting your unit:
Reset Button Reset default factory settings following these four (4) steps:
1. Unplug the Ethernet cable. 2. Locate a needle-sized hole on the back panel of the gateway unit next to the power connection. 3. Insert a pin in this hole, and press for about 7 seconds. 4. Take out the pin. All unit settings are restored to factory settings. IVR Command Reset default factory settings using the IVR Prompt (Table 5):
1. Dial *** for voice prompt. 2. Enter 99 and wait for reset voice prompt. 3. Enter the encoded MAC address (Look below on how to encode MAC address). 4. Wait 15 seconds and device will automatically reboot and restore factory settings. Encode the MAC Address 1. Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the unit. 2. Key in the MAC address. Use the following mapping:
0-9: 0-9 A: 22 (press the 2 key twice, A will show on the LCD) B: 222 C: 2222 D: 33 (press the 3 key twice, D will show on the LCD) E: 333 F: 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as 0002228200333395. NOTE:
1. Factory Reset will be disabled if the Lock keypad update is set to Yes. 2. Please be aware by default the HT704 WAN side HTTP access is disabled. After a factory reset, the devices web configuration page can be accessed only from its LAN port. 3. If the HT704 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 31 of 32 Last Updated: 02/2012 Compliance FCC Notice This device complies with part15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 32 of 32 Last Updated: 02/2012
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Grandstream Networks, Inc. HT702 Analog Telephone Adaptor HT702 User Manual Firmware Version 1.0.0.17 www.grandstream.com http://esupport.grandstream.com TABLE OF CONTENTS HT702 User Manual WELCOME.................................................................................................................................................... 4 SAFETY COMPLIANCES................................................................................................................................. 4 WARRANTY.................................................................................................................................................. 4 CONNECT YOUR HT702 ............................................................................................................................. 5 EQUIPMENT PACKAGING............................................................................................................................... 5 CONNECTING THE HT702............................................................................................................................. 5 PRODUCT OVERVIEW................................................................................................................................ 8 SOFTWARE FEATURES OVERVIEW ................................................................................................................ 8 HARDWARE SPECIFICATION.......................................................................................................................... 9 BASIC OPERATIONS ................................................................................................................................ 10 UNDERSTANDING HT702 VOICE PROMPT ................................................................................................... 10 PLACING A PHONE CALL............................................................................................................................. 11 CALL HOLD................................................................................................................................................ 12 CALL WAITING ........................................................................................................................................... 12 CALL TRANSFER ........................................................................................................................................ 12 3-WAY CONFERENCING ............................................................................................................................. 13 FAX SUPPORT ........................................................................................................................................... 13 CALL FEATURES ...................................................................................................................................... 14 CONFIGURATION GUIDE ......................................................................................................................... 15 CONFIGURING THE HT702 THROUGH VOICE PROMPTS ................................................................................ 15 CONFIGURING THE HT702 VIA WEB BROWSER ........................................................................................... 15 IMPORTANT SETTINGS................................................................................................................................ 16 Preferred VOCODER (Codec) ................................................................................................................ 16 ADVANCED USER CONFIGURATION ............................................................................................................. 19 SAVING THE CONFIGURATION CHANGES ..................................................................................................... 28 REBOOTING THE HT702 FROM REMOTE...................................................................................................... 28 CONFIGURATION THROUGH A CENTRAL SERVER.......................................................................................... 28 SOFTWARE UPGRADE............................................................................................................................. 29 FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ................................................................................ 29 CONFIGURATION FILE DOWNLOAD .............................................................................................................. 30 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ........................................................................ 30 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..................................................................... 30 RESTORE FACTORY DEFAULT SETTING.............................................................................................. 31 Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 2 of 32 Last Updated: 02/2012 FIGURE 1: CONNECTING THE HT702 ...............................................................................................................................5 FIGURE 2: HT702 CONNECTION DIAGRAM......................................................................................................................7 TABLE OF FIGURES HT702 USER MANUAL TABLE OF TABLES HT702 USER MANUAL TABLE 1: DEFINITIONS OF THE HT702 CONNECTORS ..................................................................................................5 TABLE 2: DEFINITIONS OF THE HT702 LEDS................................................................................................................6 TABLE 3: HT702 TECHNICAL SPECIFICATIONS .............................................................................................................8 TABLE 5: HT702 IVR MENU DEFINITIONS................................................................................................................... 10 TABLE 6: HT702 CALL FEATURES............................................................................................................................... 14 TABLE 7: BASIC SETTINGS ........................................................................................................................................... 17 TABLE 8: STATUS PAGE ............................................................................................................................................... 18 TABLE 9: ADVANCED SETTINGS................................................................................................................................... 19 TABLE 10: ACCOUNT SETTINGS................................................................................................................................... 22 CONFIGURATION GUI INTERFACE EXAMPLES HT702 USER MANUAL
(http://www.grandstream.com/products/ht_series/ht702/documents/ht702_gui.zip) 1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE 2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE 3. SCREENSHOT OF FXS PORT CONFIGURATION 4. SCREENSHOT OF STATUS PAGE 5. SCREENSHOT OF LOGIN PAGE 6. SCREENSHOT OF REBOOT PAGE 7. SCREENSHOT OF REBOOTING PAGE Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 3 of 32 Last Updated: 02/2012 WELCOME Thank you for purchasing Grandstreams HT702, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone 702 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT702, including two FXS ports with independent SIP accounts. This manual will help you learn how to operate and manage your HandyTone702 Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3-
way conferencing, direct IP-IP Calling new provisioning support among other features. This HT702 is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker. Safety Compliances The HT702 phone complies with FCC/CE and various safety standards. The HT702 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT702 package. The manufacturers warranty does not cover damages to the phone caused by unsupported power adaptors. Warranty If you purchased your HT702 from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT702 as it may cause damage to the products and void the manufacturer warranty. This document contains links to HT702 GUI Interfaces. Please download these examples from http://www.grandstream.com/products/ht_series/ht702/documents/ht702_gui.zip for your reference. This document is subject to change without notice. The latest electronic version of this user manual is available for download at:
http://www.grandstream.com/products/ht_series/ht702/documents/ht702_usermanual_english.pdf Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 4 of 32 Last Updated: 02/2012 CONNECT YOUR HT702 Equipment Packaging The HT702 ATA package contains:
One HT702 Main Case One Universal Power Adaptor One Ethernet Cable Connecting the HT702 The HT702 is designed for easy configuration and easy installation. Configure the HT702 following the directions in the Configuration section of this manual. 1. Connect a standard touch-tone analog telephone to one of the PHONE ports. 2. Insert a standard RJ11 telephone cable into the Phone1 port and connect the other end of the telephone cable to the analog telephone. Insert the Ethernet cable into the WAN port of HT702 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) Insert the power adapter into the HT702 and connect it to a wall outlet. 3. 4. The HT702 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HT702 VoIP features and functions are available using a regular analog telephone. Figure 1: Connecting the HT702 Table 1: Definitions of the HT702 Connectors Power Cable Power adapter connection Internet Port (RJ-45) Connect to the internal LAN network or router. RESET Factory Reset button: Press for 7 seconds to reset factory default settings. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 5 of 32 Last Updated: 02/2012 FXS Ports (RJ-11) FXS ports: to be connected to analog phones / fax machines. There are five (5) LED buttons that help you manage the status of your HandyTone. Table 2: Basic Definitions of the HT702 LEDs Pattern LEDs POWER LED Internet LED Link/Activity LED PHONE LEDs Indicates Power. Remains ON when power is connected Indicates Access to Internet. Remains ON while there is Access Indicates if There is Activity on the Internet Port Indicate status of the respective FXS Ports-PHONE on the back panel Unregistered OFF Registered and Available ON (Solid Green) Off-Hook / Busy Blinking every second Slow blinking FXS LEDs indicates voicemail NOTE: All LEDs display green when ON Table 3: Advanced Definitions of the HT702 LEDs Pattern Condition LED LED Behavior Patten Number LED-01 LED-02 LED-03 LED-04 LED-05 LED-06 LED-07 LED-08 LED-09 LED-10 LED-11 LED-12 LED-13 Device has normal power Power Error: Power is removed from the device or power supply with improper voltage is plugged in Line X is registered normally to the sip providers network and is ready to make a call Voice mail waiting for Line X Device has normal WAN connection and has obtained IP address Internet link error: Device is powered up and ready to connect to the Internet but the WAN/INTERNET port is down Internet DHCP Error: Device is properly connected but it is unable to retrieve an IP address from the device it is connected to Line Registration failed: Device is properly setup, can connect to provider's network, but cannot register to provider's SIP proxy (no 200 OK) Device is connected (has physical data link) but there are incorrect network settings typically associated with PPPoE connection failure Hazardous potential test failed: Hazardous AC or DC voltage is present on the tip and ring or both signals of phone line X Foreign electro Motive Force (EMF) Test fail. Foreign voltage is present on the tip, ring or both signals of phone line. Device has detected additional external Phone voltage on the FXS phone line. Resistive fault test failed. Either tip or ring is shorted to ground or they are shorted to each other. Receiver off hook test fail. One or more phones are off Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Power Power Phone Phone Internet Internet ON OFF ON 1sec ON / 3sec OFF ON OFF Internet 0.25sec ON/ 0.25sec OFF Phone OFF Internet 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone Phone 0.25sec ON/ 0.25sec OFF 0.25sec ON/ 0.25sec OFF Page 6 of 32 Last Updated: 02/2012 LED-14 LED-15 LED-16 LED-17 hook on phone line during test. REN test failed high REN detected. Too many parallel phones connected to phone line X Line is active Line inactive During Provisioning Stage*
LED-18 During Firmware Recovery Stage*
Phone Phone Phone Internet /
Phone Internet /
Phone 0.25sec ON/ 0.25sec OFF 1 sec ON/ 1 sec OFF ON 0.2sec ON/ 0.2sec OFF 0.4sec ON/ 0.4sec OFF
*Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON. Figure 2: HT702 Connection Diagram LAN FXS Cordless Phone Analog Fax HT-702 User Manual Firmware Version 1.0.0.17 Page 7 of 32 Last Updated: 02/2012 Internet ADSL/Cable Modem Ethernet Grandstream Networks, Inc. PRODUCT OVERVIEW The HT702 is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and two FXS telephone ports, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT702 fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/-law), G.723, G.726-32, G.729 and iLBC. Software Features Overview 2 SIP accounts & profiles Supports Voice Codecs:
G.711 (a/-law), G.723, G.726-32, G.729 and iLBC. T.38 Fax Comprehensive Dial Plan support for Outgoing calls. G.168 Echo Cancellation Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) Supports PSTN/PBX analog telephone sets or analog trunks Table 4: HT702 Technical Specifications Telephone Interfaces Network Interface LED Indicators Reset Button Voice over Packet Capabilities 2 FXS ports, 2 SIP accounts 1 RJ45 for LAN, 10/100 Base-TX, Full Duplex Power, INTERNET, LINK/ACTIVITY, PHONE1, PHONE2 Factory Reset button Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723, G.726(ADPCM), G.729, iLBC, G.726 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header Yes T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay Diffserve, TOS, 802.1 P/Q VLAN tagging RTP/RTCP Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info SIP (RFC 3261) TFTP, HTTP, HTTPS TLS/SIPS , SIP over TCP/TLS HT-702 User Manual Firmware Version 1.0.0.17 Page 8 of 32 Last Updated: 02/2012 Voice Compression Telnet Server Fax over IP QoS IP Transport DTMF Method IP Signaling Provisioning Control Grandstream Networks, Inc. Device Management Dial Plan Universal Switching Power Adaptor Environmental Dimensions
(H x W x D) Short Haul Loop Call Handling Features Caller ID Polarity Reversal / Wink EMC Safety Web interface or via secure encrypted AES or non-encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual provisioning system or via built-in IVR. NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/NAT. Syslog support. Full support of TR-069 management protocol. Yes Input: 100240 VAC/50-60 Hz 0.18A Max Output: 12VDC, 0.5A, UL certified Operational: 32o104oF or 0o40oC Storage: 10o130o F / Humidity: 1090% Non-condensing 115mm (L) x 75mm (W) x 28mm (H) 5REN, Up to 1Km on 24 AWG wire Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold, forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Yes EN55022/EN55024 and FCC part15 Class B,CISPR22,CISPR24 EN60950-1 Hardware Specification The table below lists the hardware specification of HT702. TABLE 5: HT702 HARDWARE SPECIFICATION LAN Interface LED Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance 1 RJ45 10/100Mbps 5 LEDs (GREEN) Input: 100-240V AC, 50/60Hz, 0.18A Max Output: 12V DC, 0.5A UL certified 115mm (L) x 75mm (W) x 28mm (H) 0.36kg 32~104F / 0~40C 10% - 90% (non-condensing) Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 9 of 32 Last Updated: 02/2012 BASIC OPERATIONS Understanding HT702 Voice Prompt HT702 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial *** to use the IVR menu. Table 6: HT702 IVR Menu Definitions Menu Main Menu DHCP Mode, Static IP Mode Voice Prompt Enter a Menu Option Options Press * for the next menu option Press # to return to the main menu Enter 01-05, 07,10, 13-17,47 or 99 menu options Press 9 to toggle the selection If using Static IP Mode, configure the IP address information using menus 02 to 05. If using Dynamic IP Mode, all IP address information comes from the DHCP server automatically after reboot. The current WAN IP address is announced If using Static IP Mode, enter 12 digit new IP address. You need to reset the HT to take affect the new IP address. Same as menu 02 Subnet + IP address Same as menu 02 Gateway + IP address DNS Server + IP address Same as menu 02 Preferred Vocoder Press 9 to move to the next selection in the list:
IP Address + IP address PCM U / PCM A iLBC G-726 G-723 G-729 MAC Address Firmware Server IP Address Configuration Server IP Address Upgrade Protocol Firmware Version Firmware Upgrade Direct IP Calling Voice Mail RESET Invalid Entry Announces the Mac address of the unit. Announces current Firmware Server IP address. Enter 12 digit new IP address. Announces current Config Server Path IP address. Enter 12 digit new IP address. Upgrade protocol for firmware and configuration update. Press 9 to toggle between TFTP / HTTP / HTTPS Firmware version information. Firmware upgrade mode. Press 9 to toggle among the following three options:
- always check
- check when pre/suffix changes
- never upgrade Enter the target IP address to make a direct IP call, after dial tone.
(See Make a Direct IP Call.) Number of Voice Mails Press 9 to reboot the device Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section) Automatically returns to main menu 01 02 03 04 05 07 10 13 14 15 16 17 47 86 99 Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 10 of 32 Last Updated: 02/2012 Device not registered This prompt will be played immediately after off hook If the device is not register and the option Outgoing Call without Registration is in NO Five Success Tips when using the Voice Prompt
* shifts down to the next menu option
# returns to the main menu 9 functions as the ENTER key in many cases to confirm an option 1. 2. 3. 4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26 should be key in like 192168000026. No decimal is needed). 5. Key entry can not be deleted but the phone may prompt error once it is detected Placing a Phone Call Phone or Extension Numbers 1. Dial the number directly and wait for 4 seconds (Default No Key Entry Timeout); or 2. Dial the number directly and press # (Use # as dial key must be configured in web configuration). Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds. 2. Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers. Direct IP Calls Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. Elements necessary to completing a Direct IP Call:
1. Both HT702 and other VoIP Device, have public IP addresses, or 2. Both HT702 and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT702 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). HT702 supports two ways to make Direct IP Calling:
Using IVR 1. Pick up the analog phone then access the voice menu prompt by dial ***
2. Dial 47 to access the direct IP call menu 3. Enter the IP address after the dial tone and voice prompt Direct IP Calling Using Star Code 1. Pick up the analog phone then dial *47 2. Enter the target IP address. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 11 of 32 Last Updated: 02/2012 Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified using * (encoding for :) followed by the port number. Examples of Direct IP Calls:
a) b) If the target IP address is 192.168.0.160, the dialing convention is
*47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the # key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
*47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the # key if it is configured as a send key or wait for 4 seconds. NOTE: When completing direct IP call, the Use Random Port should set to NO. You cannot make direct IP calls between FXS1 to FXS2 since they are using same IP. Call Hold Place a call on hold by pressing the flash button on the analog phone (if the phone has that button). Press the flash button again to release the previously held Caller and resume conversation. If no flash button is available, use hook flash (toggle on-off hook quickly). You may drop a call using hook flash. Call Waiting Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle between incoming call and current call by pressing the flash button. First call is placed on hold. Press the flash button to toggle between two active calls. Call Transfer Blind Transfer Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C:
3. Caller A presses FLASH on the analog phone to hear the dial tone. 4. Caller A dials *87 then dials caller Cs number, and then # (or wait for 4 seconds) 5. Caller A will hear the confirm tone. Then, A can hang up. NOTE: Enable Call Feature must be set to Yes in web configuration page. Caller A can place a call on hold and wait for one of three situations:
1. A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller A can either hang up or make another call. 2. A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed. 3. Continuous busy tone. The phone has timed out. Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY check firmware for most recent release. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 12 of 32 Last Updated: 02/2012 Attended Transfer Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:
1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller Cs number followed by # (or wait for 4 seconds). 3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. If Caller C does not answer the call, Caller A can press flash to resume call with Caller B. 4. NOTE: When Attended Transfer fails and A hangs up, the HT702 will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B. 3-Way Conferencing The HT702 supports Bellcore style 3-way Conference. Instructions for 3-way conference:
Assume that call party A and B are in conversation. Caller A (HT702) wants to bring third Caller C into conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2. A dials Cs number then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during conference, C will be dropped out. 6. If A hangs up, the conference will be terminated for all three parties when configuration Transfer on Conference Hangup is set to No. If the configuration is set to Yes, A will transfer B to C so that B and C can continue the conversation. Fax Support HT702 supports FAX in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting Fax mode to be T.38 (default). If the service provider does not support T.38, pass-through mode can be used. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 13 of 32 Last Updated: 02/2012 CALL FEATURES The HT702 supports all the traditional and advanced telephony features. Table 7: HT702 Call Features Key
*02 Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729),
*0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40),
*027201 (iLBC) Disable LEC (pe call) Dial *03 + number . No dial tone is played in the middle. Enable SRTP Disable SRTP Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Direct IP Calling. Dial *47 + IP address. No dial tone is played in the middle. Detail see Direct IP Calling section on page 12. Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Block Caller ID (per call). Dial *67 + number . No dial tone is played in the middle. Send Caller ID (per call). Dial *82 + number . No dial tone is played in the middle. Call Return Service: Dial *69 and the phone will dial the last incoming phone number received. Disable Call Waiting (per call). Dial *70 + number . No dial tone is played in the middle. Enable Call Waiting (per call). Dial *71 + number . No dial tone is played in the middle. Unconditional Call Forward: Dial *72 and then the forwarding number followed by #. Wait for dial tone and hang up. (dial tone indicates successful forward) Cancel Unconditional Call Forward. To cancel Unconditional Call Forward, dial *73, wait for dial tone, then hang up. Enable Paging Call: Dial *74 and then the destination phone number you want to page. Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. Disable Do Not Disturb (DND): When disabled, incoming calls are accepted. Blind Transfer Busy Call Forward: Dial *90 and then the forwarding number followed by #. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel Busy Call Forward, dial *91, wait for dial tone, then hang up. Delayed Call Forward. Dial *92 and then the forwarding number followed by #. Wait for dial tone then hang up. Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial *93, wait for dial tone, then hang up. Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key.
*03
*16
*17
*30
*31
*47
*50
*51
*67
*82
*69
*70
*71
*72
*73
*74
*78
*79
*87
*90
*91
*92
*93 Flash/Hook
Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 14 of 32 Last Updated: 02/2012 CONFIGURATION GUIDE Configuring the HT702 through Voice Prompts DHCP MODE Select voice menu option 01 to enable HT702 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT702 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server. CONFIGURATION SERVER IP ADDRESS Select voice menu option 14 to configure the IP address of the configuration server. UPGRADE PROTOCOL Select voice menu option 15 to choose firmware and configuration upgrade protocol. User can choose between TFTP and HTTP. FIRMWARE UPGRADE MODE Select voice menu option 17 to choose firmware upgrade mode among the following three options:
1) always check, 2) check when pre/suffix changes, and 3) never upgrade
. Configuring the HT702 Via Web Browser HT702 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT702 through a web browser such as Microsofts IE, AOLs Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included). Access the Web Configuration Menu Find the IP address of the HT702 using voice prompt menu option 02. 1. 2. Open a web browser, type the IP address. You will see the log in page of the device. Note:
The IVR announces 12 digits IP address, you need to strip out the leading 0 in the IP address. For ex. IP address: 192.168.001.014, you need to type in http://192.168.1.14 in the web browser. Once the HTTP request is entered and sent from a web browser, the user will see a log-in screen. There are two default passwords for the login page:
Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 15 of 32 Last Updated: 02/2012 User Level:
End User Level Administrator Level Password: Web pages allowed:
123 admin Only Status and Basic Settings Browse all pages The password is case sensitive with maximum length of 25 characters. The factory default password for End User and administrator is 123 and admin respectively. Only an administrator can access the ADVANCED SETTING, FXS PORTs configuration pages. Please reference the GUI pages using the following link: http://www.grandstream.com/products/ht_series/HT702/documents/HT702_gui.zip . NOTE: If you cannot log into the configuration page by using the default password, please check with the VoIP service provider. It is most likely the VoIP service provider has provisioned the device and configured for you therefore the password has already been changed. Important Settings The end-user must configure the following settings according to the local environment. NOTE: Most settings on the web configuration pages are set to the default values. NAT Settings If you plan to keep the gateway within a private network behind a firewall, we recommend using STUN Server. The following three (3) settings are useful in the STUN Server scenario:
1. STUN Server (under Advanced Settings webpage) Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. 2. Use Random Ports (under Advanced Settings webpage) This setting depends on your network settings. Generally if you have multiple IP devices under the same network, it should be set to Yes. If using a Public IP address, set this parameter to No. 3. NAT Traversal (under the Profile web pages) Set this to Yes when gateway is behind firewall on a private network. DTMF Methods DTMF Settings are in FXS portX pages. DTMF in-audio DTMF via RTP (RFC2833) DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. PREFERRED VOCODER (CODEC) The HT702 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs:
PCMU/A (or G711/a) Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 16 of 32 Last Updated: 02/2012 G729 A/B/E G723 G726 (16/24/32/40) AAL2 (all G.726) iLBC Table 8: Basic Settings End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port Telnet Server IP Address DHCP hostname DHCP domain By default, HTTP uses port 80. This field is for customizable web port. Default is set to YES. There are two modes to operate the HT702:
DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT702 acquires its IP address from the first DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the PPPoE account settings. The HT702 will establish a PPPoE session if any of the PPPoE fields is set. Static IP mode: configure the IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero by default. Default is blank. This option specifies the name of the client. This field is optional but may be required by some Internet Service Providers. Default is blank. This option specifies the domain name that client should use when resolving hostnames via the Domain Name System. DHCP vendor class ID Default is HT7XX. Used by clients and servers to exchange vendor-specific information.. PPPoE account ID PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to Point Protocol over Ethernet) connection. PPPoE password PPPoE account password. PPPoE Service Name Default is blank. This field is optional. If your ISP uses a service name for the PPPoE connection, enter the service name here. Preferred DNS server The preferred DNS Server to be used Time Zone Controls how the date/time is displayed according to the specified time zone. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 17 of 32 Last Updated: 02/2012 Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time]
Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive
(+) if the local time zone is west of the Prime Meridian and negative (-) if it is east. Prime Meridian (a.k.a: International or Greenwich Meridian) M3.2.0,M11.1.0 The 1st number indicates Month: 1,2,3,..,12 (for Jan, Feb, .., Dec) The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday etc) The 3rd number indicates Weekday: 0,1, 2, ..,6(for Sun, Mon, Tue, .., Sat) Therefore, this example is the DST which starts from the second Sunday of March to the 1st Sunday of November. Allow DHCP server to set Time Zone Language Reset Type Default No. Let the DHCP server handle the Time Zone Languages supported with voice prompt and web interface, except Spanish that it is only in IVR. Gives the user the option to set to default all VoIP related configuration (mainly everything that located on FXS port), all ISP (Internet Service Provider) configuration which may affect the IP address, or both at the same time. Note: After you choose the reset type, you will have to push the reset button for it to take effect. In addition to the Basic Settings configuration page, end users also have access to the Device Status page. Table 9: Status Page MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting. LAN Mac address will appear in this place. The LAN MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the bottom panel of the device. LAN IP Address This field shows the LAN IP address of the HT702. Product Model This field contains the product model info. Hardware Version This field shows the hardware revision of the unit and the part number. Software Version Program: This is the main software release. This number is always used for firmware upgrade. Current release is 1.0.0.17 Boot and Loader are seldom changed. Bootloader: current version is 1.0.0.xx. Core: current version 1.0.0.xx Base: current version is 1.0.0.xx Software Status This field shows the status of the unit and its actual memory. System Up Time Shows system up time since the last reboot. PPPoE Link Up Indicates whether the PPPoE connection is up if the HT702 is connected to DSL modem. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 18 of 32 Last Updated: 02/2012 NAT Port Status This filed indicates the type of NAT connection used by the HT702. Displays relevant information regarding the FXS port. Port Hook Registration DND Forward Busy Forward Delayed Forward FXS On Hook Registered Yes 613 FXS port is registered with its SIP Server. FXS Port user has set Do Not Disturb. FXS Port user has set his calls to be forwarded unconditionally to ext 613. FXS Port user has not set Busy or Delay call Forward. Advanced User Configuration Log in to the advanced user configuration page the same way as for the basic configuration page. The password is case sensitive and the factory default password for Advanced User is admin. Advanced User configuration includes the end user configuration and the advanced configurations including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous configuration. HT702 FXS SIP account has its own configuration page. Table 10: Advanced Settings Admin Password This contains the password to access the Advanced Web Configuration page. This field is case sensitive. Only the administrator can configure the Advanced Settings page. Password field is purposely left blank for security reasons after clicking update and saved. The maximum password length is 25 characters. Layer 3 QoS Layer 2 QoS STUN Server Keep-alive interval This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Value used for layer 2 VLAN tag. Default setting is blank. IP address or Domain name of the STUN server. This parameter specifies how often the HT702 sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open. Default is 20 seconds. Minimum value is 20 seconds. Use STUN to detect network connectivity Use STUN keep-alive to detect WAN side network problems. If keep-alive request does not yield any response for configured number of times, the device will restart the TCP/IP stack. If the STUN server does not respond when the device boots up, the feature is disabled. Firmware Upgrade and Provisioning Enables HT702 to download firmware or configuration file through either the TFTP, HTTP or HTTPS server. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 19 of 32 Last Updated: 02/2012 Via TFTP Server Via HTTP / HTTPS Server This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the HT702 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start the boot process using the existing code image in the Flash memory. If a TFTP server is configured and a new code image is retrieved, the new downloaded image is saved into the Flash memory. Note: Please do NOT interrupt the TFTP upgrade process (especially the power supply) as this will damage the device. Depending on the local network, this process can take up to 15 or 20 minutes. The URL for the HTTP/HTTPS server used for firmware upgrade and configuration via HTTP. For example, http://provisioning.mycompany.com:6688/Grandstream/1.0.0.67:6688 is the specific TCP port where the HTTP or HTTPS server is listening; it can be omitted if using default port 80. Note: If Auto Upgrade is set to No, HT702 will only do HTTP/HTTPS download once at boot up. Firmware Server Path IP address or domain name of firmware server. Config Server Path IP address or domain name of configuration server. XML Config File Password HTTP/HTTPS User Name HTTP/HTTPS Password The password used for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. The user name needed to authenticate with the HTTP/HTTPS server. The password needed to authenticate with the HTTP/HTTPS server. Firmware File Prefix Default is blank. If configured, HT702 will request firmware file with the prefix. This setting is useful for ITSPs. End user should keep it blank. Firmware File Postfix Default is blank. End user should keep it blank. Config File Prefix Default is blank. End user should keep it blank. Config File Postfix Default is blank. End user should keep it blank. Allow DHCP Option 66 to override server If set to Yes, configuration and upgrade server information can be obtained using DHCP option 66 from DHCP server located in customers environment. Automatic Upgrade Choose Yes to enable automatic upgrade and provisioning. If select Check every minutes input the amount of minutes you want it to check for update. If select Yes, daily at hour make sure to input the hour of the day you want it to check for update, e.g. for 11 pm type 23. If select Yes, weekly on day make sure you input the day of the week (in format 0-6, 0 is Sunday) you want it to check for update. When set to No, HT702 will only do the following option you select; Always check for New Firmware at Boot up will check for new firmware every time the device reboots. Check New Firmware only when F/W pre/suffix changes will check for updates only when the pre/suffix has been changed. Firmware Key Used for firmware encryption. Should be 32 digit in hexadecimal representation. End user should keep it blank. Authenticate Conf File If set to Yes, config file is authenticated before acceptance. This protects the configuration from an unauthorized change. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 20 of 32 Last Updated: 02/2012 Firmware Key Used for firmware encryption. Should be 32 digit in hexadecimal representation. End user should keep it blank. SSL Certificate The user specify SSL certificate used for SIP over TLS in X.509 format. SSL Private Key SSL Private Key Password The user specify SSL private key used for SIP over TLS in X.509 format. User specify password to protect the private key above. ACS URL User specify the Auto Configuration Servers URL (TR-069 protocol) ACS Username User specify the ACS Username ACS Password User specify the ACS password Periodic Inform Enable Periodic Inform Interval Connection Request Username Connection Request Password Default is No. If set to YES, device will send inform packets to the ACS Frequency that the inform packets will be sent out to the ACS Set a user name for the ACS to connect to this device Set a password for the ACS to connect to this device System Ring Cadence Configuration option is set ring cadence on all FXS ports for all incoming calls. (Syntax:
c=on1/off1-on2/off2-on3/off3(only 3 cadences maximum)) Default is set to c=2000/4000;
(US standards) Call Progress Tones Using these settings, users can configure tone frequencies and cadence according to their preference. By default they are set to North American frequencies. Configure these settings with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous tone, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Example configuration for N.A. Dialtone:
f1=350@-13,f2=440@-13,c=0/0;
Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3; [...]
(Note: freq: 0 - 4000Hz; vol: -30 - 0dBm) Lock Keypad Update Default is No. If set to Yes, the configuration update via keypad is disabled. Disable Voice Prompt Default is No. Disables the voice prompt configuration. Disable Direct IP Call Default is No. Disables the Direct IP Call function. NTP server URI or IP address of the NTP (Network Time Protocol) server. This parameter synchronizes the date and time. Allow DHCP option 42 to override NTP serve Syslog Server Default NO. Enables the DHCP server to handle the NTP Server via Option 42 The IP address or URL of System log server. This feature is especially useful for the ITSP
(Internet Telephone Service Provider) Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 21 of 32 Last Updated: 02/2012 Syslog Level Select the HT702 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events:
product model/version on boot up (INFO level) NAT related info (INFO level) sent or received SIP message (DEBUG level) SIP message summary (INFO level) inbound and outbound calls (INFO level) registration status change (INFO level) negotiated codec (INFO level) Ethernet link up (INFO level) SLIC chip exception (WARNING and ERROR levels) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components:
GS_LOG: [device MAC address][error code] error message Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Download Device Configuration Allows user to download and save a text file containing all the P values of each setting as configured at that point on the unit. (Note: For Security Reasons, all Passwords wont be Downloaded) Upload Firmware Allows the user to upgrade the firmware with the single firmware file by browsing it and loading it from your computer (local directory). Table 11: Account Settings Profile Active Primary SIP Server Failover SIP Server When set to Yes the FXS port is activated. SIP Servers IP address or Domain name provided by VoIP service provider. Failover SIP Servers IP address or Domain name in case primary server does not respond. Default is no. If set to yes it will register to Primary Server if registration with Failover server expires IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by HT702 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY outbound proxy can correct the problem. User can select UDP or TCP or TLS. This parameter defines whether or not the HT702 NAT traversal mechanism is activated. If activated (by choosing Yes) and a STUN server is also specified, then the HT702 performs according to the STUN client specification. Using this mode, the embedded STUN client will detect if and what type of firewall/NAT. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the HT702 will use its mapped public IP address and port in all of its SIP and SDP messages. If the NAT Traversal field is set to Yes with no specified STUN server, the HT702 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the hole on the NAT open. User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. HT-702 User Manual Firmware Version 1.0.0.17 Page 22 of 32 Last Updated: 02/2012 Prefer Primary SIP Server Outbound Proxy SIP transport NAT Traversal (STUN) SIP User ID Grandstream Networks, Inc. Authenticate ID SIP service subscribers Authenticate ID used for authentication. Can be identical to or different from SIP User ID. Authenticate Password SIP service subscribers account password. Name DNS Mode SIP service subscribers name for Caller ID display. One from the 3 modes are available for DNS Mode configuration:
-A Record (for resolving IP Address of target according to domain name)
-SRV (DNS SRV resource records indicates how to find services for various protocols)
-NAPTR/SRV (Naming Authority Pointer according to RFC 2915) One mode can be chosen for the client to look up server. The default value is A Record The default setting is Disabled. If the phone has an assigned PSTN Number, this field should be set to User=Phone then a User=Phone parameter will be attached to the From header in the SIP request to indicate the E.164 number. If server supports TEL URI format, then this option needs to be selected. Controls whether the HT702 needs to send REGISTER messages to the proxy server. The default setting is Yes. Default is No. If set to Yes, the SIP users registration information will be cleared on reboot. Default is No. If set to Yes, user can place outgoing calls even when not registered (if allowed by Internet Telephone Service Provider) but is unable to receive incoming calls. This parameter allows the user to specify the time frequency (in minutes) the HT702 refreshes its registration with the specified registrar. The default interval is 60 minutes
(or 1 hour). The maximum interval is 65535 minutes (about 45 days). Retry registration if the process failed. Default is 20 seconds. Defines the local SIP port the HT702 will listen and transmit. The default value for FXS port is 5060.. Defines the local RTP-RTCP port pair the HT702 will listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 uses this port _value for RTP and the port_value+1 for its RTCP The default value for FXS port is 5004. Default is No. This parameter forces the random generation of both the local SIP and RTP ports when set to Yes. This is usually necessary when multiple HT702 are behind the same NAT. Default is No. If set to YES, then for Attended Transfer, the Refer-To header uses the transferred targets Contact header information. Default is No. In which case if the conference originator hangs up the conference will be terminated. When option YES is chosen, originator will transfer other parties to each other so that B and C can choose either to continue the conversation or hang up. Default is No, this will create a Semi-Attendant Transfer. When set to Yes, device can transfer the call upon receiving ring back tone or SIP message 180. Default is No. you can make a Conference by pressing Flash key. If set to Yes, you need to dial *23 + second callee number. Default is No. When option YES is chosen, the Out Bound Proxy will be removed from Route header. HT-702 User Manual Firmware Version 1.0.0.17 Page 23 of 32 Last Updated: 02/2012 Tel URI SIP Registration Unregister on Reboot Outgoing Call without Registration Register Expiration Registration Retry Wait Time Local SIP port Local RTP port Use Random Port Refer to Use Target Contact Transfer on Conference Hang up Enable Ring-Transfer Disable Bellcore Style 3-Way Conference Remove OBP from Route Header Grandstream Networks, Inc. Support SIP Instance ID Default is Yes. If set to Yes, the contact header in REGISTER request will contain SIP Validate incoming SIP message Check SIP User ID for incoming INVITE Allow Incoming SIP Messages from SIP Proxy Only SIP T1 Timeout Instance ID as defined in IETF SIP Outbound draft. Default is No. If set to yes all incoming SIP messages will be strictly validated according to RFC rules. If message will not pass validation process, call will be rejected. Default is No. Check the incoming SIP User ID in Request URI. If they dont match, the call will be rejected. If this option is enabled, the device will not be able to make direct IP calls. Default is No. Check the incoming SIP messages. If they dont come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls. T1 is an estimate of the round-trip time between the client and server transactions. If the network latency is high, select larger value for more reliable usage. Maximum retransmission interval for non-INVITE requests and INVITE responses. Sets the payload type for DTMF using RFC2833. SIP T2 Interval DTMF Payload Type Preferred DTMF method The HT702 supports up to 3 different DTMF methods including in-audio, via RTP
(RFC2833) and via Sip Info. The user can configure DTMF method in a priority list. Default is No. If set to yes, use above DTMF order without negotiation Disable DTMF Negotiation DTMF via RFC2833 DTMF via SIP INFO Send Flash Event Enable Call Features Offhook Auto-Dial Proxy-Require Use NAT IP Distinctive Ring Tone Disable Call Waiting Disable Call-Waiting Caller ID Disable Call Waiting Tone Disable Receiver Offhook Tone Grandstream Networks, Inc. Send DTMF via RTP (According to RFC 2833). Send DTMF via SIP INFO message. Default is No. If set to yes, flash will be sent as DTMF event. Default is Yes. (If Yes, call features using star codes will be supported locally) This parameter allows users to configure a User ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs to be entered here. The HT702 will automatically append the @ and the host portion of the corresponding SIP address. SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. NAT IP address used in SIP/SDP message. Default is blank. Custom Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID is configured, then the device will ONLY uses this ring tone when the incoming call is from the Caller ID. System Ring Tone is used for all other calls. When selected but no Caller ID is configured, the selected ring tone will be used for all incoming calls. Distinctive ring tones can be configured not only for matching a whole number, but also for matching prefixes. In this case symbol * (star) will be used. For example:
if configured as *617, Ring Tone 1 will be used in case of call arrived from the area code 617. Any other incoming call will ring using cadence defined in parameter System Ring Cadence located under Advanced Settings Configuration page. Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from server will be used. Bellcore rings and tones are independent from custom ring tones. The custom ring tones can also be specified by alert-info header, for example Alert-Info: <http://127.0.0.1>;info=ring5 Default is No. If set to YES Call Waiting indication information will not be provided to analog phone connected to this FXS port. Default is No. If set to YES Call Waiting caller ID will not be provided to analog phone connected to this FXS port. Default is No. This is to disable the stutter Call Waiting Tone when a Call Waiting information arrives. The CWCID information will still be displayed. Default is No. If set to yes, it will disable the warning to alert that the phone has been left off-hook for an extended period of time. HT-702 User Manual Firmware Version 1.0.0.17 Page 24 of 32 Last Updated: 02/2012 Disable Reminder Ring for On-Hold Call Disable Visual MWI Ring Timeout Delayed Call Forward Wait Time No Key Entry Timeout Early Dial Dial Plan Prefix Use # as Dial Key Dial Plan Grandstream Networks, Inc. Default is No. Do not play the reminder ring when this is set to Yes. If set to Yes, the MWI information will not be transferred to the analog phone connected to the FXS port. Incoming call will stop ringing when not picked up given a specific period of time. Default value is 20 seconds. In case this feature activated using * codes (*92 code), the call will be forwarded after this preconfigured amount of time. Default is 4 seconds. Dialing process is completed and outgoing call is initiated if no key entry occurs during this preconfigured interval. Default is No. Use only if proxy supports 484 response. This parameter controls whether the phone will send an early INVITE each time a key is pressed when a user dials a number. If set to Yes, an INVITE is sent using the dial-number collected thus far; Otherwise, no INVITE is sent until the (Re-)Dial button is pressed or after about 5 seconds have elapsed if the user forgets to press the Re-Dial button. The Yes option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Address response. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). This feature does NOT work with and should NOT be enabled for direct IP-to-IP calling. Sets the prefix added to each dialed number. Allows users to configure the # key as the Send (or Dial) key. If set to Yes, #
will send the number. In this case, this key is essentially equivalent to the Dial key. If set to No, this # key can be included as part of number. Dial Plan Rules:
1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9;
xx+ - at least 2 digits number;
xx. at least 2 digit number.
^ - exclude;
[3-5] - any digit of 3, 4, or 5;
[147] - any digit 1, 4, or 7;
<2=011> - replace digit 2 with 011 when dialing
< =1> - add a leading 1 to all numbers dialed, vice versa will remove a 1 from the number dialed
| - or Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, 911, and any 11 digit numbers with leading digits 1617 Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allow any combinations of numbers with 11 digits which has a leading digit 1, but 5th digit cannot be 0 or 1. Or any length of numbers with a minimum of 2 digits beginning with 2, with the leading digit replaced with 011. 3. Default: Outgoing - {x+}
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
^1900x. - prevents dialing any number started with 1900
<=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length HT-702 User Manual Firmware Version 1.0.0.17 Page 25 of 32 Last Updated: 02/2012 011[2-9]x. - allows international calls starting with 011
[3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911 Note: In some cases user wishes to dial strings such as *123 to activate voice mail or other application provided by service provider. In this case * should be predefined inside dial plan feature and the Dial Plan should be: { *x+ }. Default is No. When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically. If this parameter is set to Yes, the From header along with Privacy and P_ Asserted_Identity headers in outgoing INVITE message will be set to anonymous, blocking Caller ID. Default is No. If set to Yes, incoming calls with anonymous Caller ID will be rejected with 486 Busy message. Default is Standard. Choose the selection to meet some special requirements from Softswitch vendors. Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically refreshed via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated. Session Expiration is the time (in seconds) at which the session is considered timed out, if no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The minimum session expiration (in seconds). The default value is 90 seconds. If selecting Yes the phone will use session timer when it makes outbound calls if remote party supports session timer. If selecting Yes the phone will use session timer when it receives inbound calls with session timer request. If selecting Yes the phone will use session timer even if the remote party does not support this feature. Selecting No will allow the phone to enable session timer only when the remote party support this feature. To turn off Session Timer, select No for Caller Request Timer, Callee Request Timer, and Force Timer. As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher. As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher. Session Timer can be refreshed using INVITE method or UPDATE method. Select Yes to use INVITE method to refresh the session timer. Default is No, If set to Yes, device will send an INVITE with audio vocoders upon completion of Fax to continue session in audio only. For fax machines that do not send a Disconnect when fax is done. This option Enables/Disables the detection of silence in order to know the fax has finished. The silence period is non-configurable and fixed to 7 seconds. Default is No, If set to Yes, Enables the use of PRACK (Provisional Acknowledgment) method. Default is No. If set to Yes, device will include only the first match vocoder in its 200OK response, otherwise it will include all match vocoders in same order received in INVITE. The HT702 supports up to 5 different Vocoder types including G.711 A-/U-law, G.726
(Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E, iLBC and AAL2. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message. The first Vocoder is entered by choosing the appropriate option in Choice 1. The last Vocoder is entered by choosing the appropriate option in Choice 8. Vocoder types can also be changed per call basis by using a star code. Please see the Call features section. HT-702 User Manual Firmware Version 1.0.0.17 Page 26 of 32 Last Updated: 02/2012 Subscribe for MWI Send Anonymous Anonymous Call Rejection Special Feature Session Expiration Min-SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Send Re-INVITE After Fax Enable Silence Detection for Fax Disconnect Enable 100rel Use First Matching Vocoder in 200OK SDP Preferred Vocoder Grandstream Networks, Inc. G723 Rate Default is 6.3kbps. Defines the encoding rate for G.723 vocoder. iLBC Frame Size Sets the iLBC frame size in 20ms or 30ms iLBC Payload type VAD Symmetric RTP Fax Mode Defines payload type for iLBC. Default value is 97. The valid range is between 96 and 127. Default is No. VAD allows detecting the absence of audio and conserve bandwidth by preventing the transmission of "silent packets" over the network. Default is No. When set to Yes the device will change the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device. T.38 (Auto Detect) FoIP by default, or Pass-Through (must use codec PCMU/PCMA) Re-Invite after Fax Tone Detection Mode Jitter Buffer Type Default is Enabled. It makes the unit send out the re-INVITE for T.38 or Fax Pass Through if a fax tone is detected. Select either Fixed or Adaptive based on network conditions. Jitter Buffer Length SRTP Mode SLIC Setting Caller ID Scheme Polarity Reversal Loop Current Disconnect Loop Current Disconnect Duration Hook Flash Timing On Hook Timing Gain Disable Line Echo Canceller (LEC) Ring Tones Grandstream Networks, Inc. Select Low, Medium or High based on network conditions. High (initial 200ms, min 40ms, max 600ms) Note: not all vocoders can meet the high requirement Medium (initial 100ms, min 20ms, max 200ms) Low (initial 50ms, min 10ms, max 100ms) This option defines different transmission mode. Dependent on standard phone type (and location) implementation of support SRTP (squired RTP) Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 BT, & NTT Japan Default is No. If set to Yes, polarity will be reversed upon call establishment and termination. Default is No. Set it to Yes if the traditional PBX you are using with HT702 uses this method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call. Here can be configured duration of such voltage drop described in topic above. Time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. On-hook timing is the minimum time for an on-hook event to be validated. Voice path volume adjustment. Rx is a gain level for signals transmitted by FXS Tx is a gain level for signals received by FXS. Default = 0dB for both parameters. Loudest volume: +6dB Lowest volume: -6dB. User can adjust volume of call on either end using the Rx Gain Level parameter and the Tx Gain Level parameter located on the FXS Port Configuration page. If call volume is too low when using the FXS port (ie. the ATA is at user site), adjust volume using the Rx Gain Level parameter under the FXS Port Configuration page. If voice volume is too low at the other end, user may increase the far end volume using the Tx Gain Level parameter under the FXS Port Configuration page. Default is No. If set to Yes LEC will be disabled per call base. Recommended for FAX/Data calls. This function lets you configure ring tone cadence preferences. User has 10 choices. HT-702 User Manual Firmware Version 1.0.0.17 Page 27 of 32 Last Updated: 02/2012 The configuration, completed in Distinctive Ring Tones block in the same page, applies to ring tones cadences configured here. Saving the Configuration Changes Click the Update button in the Configuration page to save the changes to the HT702 configuration. The following screen confirms that the changes are saved. Reboot or power cycle the HT702 to make the changes take effect. Rebooting the HT702 from Remote Press the Reboot button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Configuration through a Central Server Grandstream HT702 can be automatically configured from a central provisioning system. When HT702 boots up, it will send TFTP or HTTP/HTTPS request to download configuration file, cfg000b82xxxxxx or cfg00082xxxxxx.xml, where 000b82xxxxxx is the LAN MAC address of the HT702. It will first request cfg000b82xxxxxx then cfg000b82xxxxxx.xml The configuration file can be downloaded via TFTP or HTTP/HTTPS from the central server. A service provider or an enterprise with large deployment of HT702 can easily manage the configuration and service provisioning of individual devices remotely from a central server. Grandstream has a provisioning system called GAPS (Grandstream Automated Provisioning System) that is used to support automated configuration of Grandstream devices. GAPS uses enhanced (NAT friendly) TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot, etc. Grandstream provides GAPS service to VoIP service providers. Use GAPS for either simple redirection or with certain special provisioning settings. At boot-up, Grandstream devices by default point to Grandstream provisioning server GAPS, based on the unique MAC address of each device, GAPS provision the devices with redirection settings so that they will be redirected to customers TFTP or HTTP/HTTPS server for further provisioning. Grandstream also provide GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. The GAPSLITE configuration tool is now free to end users. The tool and configuration template are available for download from http://www.grandstream.com/support/tools . Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 28 of 32 Last Updated: 02/2012 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Firmware Upgrade through TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the Firmware Upgrade and Provisioning upgrade via field needs to be set to TFTP HTTP or HTTPS, respectively. Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g. firmware.mycompany.com:6688/Grandstream/1.0.0.17 e.g. 72.172.83.110 NOTES:
Firmware upgrade server in IP address format can be configured via IVR. Please refer to the CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set via the web configuration interface.
Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware . Currently the HTTP firmware server IP address is 72.172.83.110. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.
Once a Firmware Server Path is set, user needs to update the settings and reboot the device. If the configured firmware server is found and a new code image is available, the HT702 will attempt to retrieve the new image files by downloading them into the GXW400x s SRAM. During this stage, the HT702s LEDs will blink until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the HT702 will stop the TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash.
Firmware upgrade may take as long as 15 to 30 minutes over Internet, or just 5 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade.
Grandstreams latest firmware is available at http://www.grandstream.com/support/firmware . Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.
Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade. from A http://support.solarwinds.net/updates/New-customerFree.cfm. Our latest official release can be downloaded from http://www.grandstream.com/y-firmware.htm. free windows download available version server TFTP for is Instructions for local firmware upgrade:
1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the HT702 device in the same LAN segment. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 29 of 32 Last Updated: 02/2012 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from
"Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phones web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6. Update the change and reboot the unit End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. Config Server Path is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The Config Server Path can be same or different from the Firmware Server Path. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with Admin Password in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When Grandstream Device boots up or reboots, it will issue request for configuration file named cfgxxxxxxxxxxxx, where xxxxxxxxxxxx is the LAN MAC address of the device, i.e., cfg000b820102ab. The configuration file name should be in lower cases. Firmware and Configuration File Prefix and Postfix Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix. This makes it the possible to store ALL of the firmware with different version in one single directory. Similarly, Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix. Thus multiple configuration files for the same device can be stored in one directory. In addition, when the field Check New Firmware only when F/W pre/suffix changes is set to Yes, the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix. Managing Firmware and Configuration File Download When Automatic Upgrade is set Yes, every the auto check will be done in the minute specified in this field. If set to daily at hour (0-23), Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to weekly on day (0-6) the auto check will be done in the day specified in this field. This allows the device periodically check if there are any new changes need to be taken on a scheduled time. By defining different intervals in P193 for different devices, Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time. Automatic Upgrade:
No Yes, every 10080 minutes(60-5256000). Yes, daily at hour 1
(0-23). Yes, weekly on day 1
(0-6). Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 30 of 32 Last Updated: 02/2012 RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. FACTORY RESET There are two (2) methods for resetting your unit:
Reset Button Reset default factory settings following these four (4) steps:
1. Unplug the Ethernet cable. 2. Locate a needle-sized hole on the back panel of the gateway unit next to the power connection. 3. 4. Take out the pin. All unit settings are restored to factory settings. Insert a pin in this hole, and press for about 7 seconds. IVR Command Reset default factory settings using the IVR Prompt (Table 5):
1. Dial *** for voice prompt. 2. Enter 99 and wait for reset voice prompt. 3. Enter the encoded MAC address (Look below on how to encode MAC address). 4. Wait 15 seconds and device will automatically reboot and restore factory settings. Encode the MAC Address 1. Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the unit. 2. Key in the MAC address. Use the following mapping:
0-9: 0-9 A: 22 (press the 2 key twice, A will show on the LCD) B: 222 C: 2222 D: 33 (press the 3 key twice, D will show on the LCD) E: 333 F: 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as 0002228200333395. NOTE:
1. Factory Reset will be disabled if the Lock keypad update is set to Yes. 2. Please be aware by default the HT702 WAN side HTTP access is disabled. After a factory reset, the devices web configuration page can be accessed only from its LAN port. 3. If the HT702 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 31 of 32 Last Updated: 02/2012 FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC 15.105 Class B
(b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Grandstream Networks, Inc. HT-702 User Manual Firmware Version 1.0.0.17 Page 32 of 32 Last Updated: 02/2012
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Grandstream Networks, Inc. HT704 Analog Telephone Adaptor HT704 User Manual Firmware Version 1.0.0.17 www.grandstream.com http://esupport.grandstream.com TABLE OF CONTENTS HT704 User Manual WELCOME.................................................................................................................................................... 4 SAFETY COMPLIANCES................................................................................................................................. 4 WARRANTY.................................................................................................................................................. 4 CONNECT YOUR HT704 ............................................................................................................................. 5 EQUIPMENT PACKAGING............................................................................................................................... 5 CONNECTING THE HT704............................................................................................................................. 5 PRODUCT OVERVIEW................................................................................................................................ 8 SOFTWARE FEATURES OVERVIEW ................................................................................................................ 8 HARDWARE SPECIFICATION.......................................................................................................................... 9 BASIC OPERATIONS ................................................................................................................................ 10 UNDERSTANDING HT704 VOICE PROMPT ................................................................................................... 10 PLACING A PHONE CALL............................................................................................................................. 11 CALL HOLD................................................................................................................................................ 12 CALL WAITING ........................................................................................................................................... 12 CALL TRANSFER ........................................................................................................................................ 12 3-WAY CONFERENCING ............................................................................................................................. 13 FAX SUPPORT ........................................................................................................................................... 13 CALL FEATURES ...................................................................................................................................... 14 CONFIGURATION GUIDE ......................................................................................................................... 15 CONFIGURING THE HT704 THROUGH VOICE PROMPTS ................................................................................ 15 CONFIGURING THE HT704 VIA WEB BROWSER ........................................................................................... 15 IMPORTANT SETTINGS................................................................................................................................ 16 Preferred VOCODER (Codec) ................................................................................................................ 16 ADVANCED USER CONFIGURATION ............................................................................................................. 19 SAVING THE CONFIGURATION CHANGES ..................................................................................................... 28 REBOOTING THE HT704 FROM REMOTE...................................................................................................... 28 CONFIGURATION THROUGH A CENTRAL SERVER.......................................................................................... 28 SOFTWARE UPGRADE............................................................................................................................. 29 FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ................................................................................ 29 CONFIGURATION FILE DOWNLOAD .............................................................................................................. 30 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ........................................................................ 30 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..................................................................... 30 RESTORE FACTORY DEFAULT SETTING.............................................................................................. 31 Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 2 of 32 Last Updated: 02/2012 FIGURE 1: CONNECTING THE HT704 ...............................................................................................................................5 FIGURE 2: HT704 CONNECTION DIAGRAM......................................................................................................................7 TABLE OF FIGURES HT704 USER MANUAL TABLE OF TABLES HT704 USER MANUAL TABLE 1: DEFINITIONS OF THE HT704 CONNECTORS ..................................................................................................5 TABLE 2: DEFINITIONS OF THE HT704 LEDS................................................................................................................6 TABLE 3: HT704 TECHNICAL SPECIFICATIONS .............................................................................................................8 TABLE 5: HT704 IVR MENU DEFINITIONS................................................................................................................... 10 TABLE 6: HT704 CALL FEATURES............................................................................................................................... 14 TABLE 7: BASIC SETTINGS ........................................................................................................................................... 17 TABLE 8: STATUS PAGE ............................................................................................................................................... 18 TABLE 9: ADVANCED SETTINGS................................................................................................................................... 19 TABLE 10: ACCOUNT SETTINGS................................................................................................................................... 22 CONFIGURATION GUI INTERFACE EXAMPLES HT704 USER MANUAL
(http://www.grandstream.com/products/ht_series/ht704/documents/ht704_gui.zip) 1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE 2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE 3. SCREENSHOT OF FXS PORT CONFIGURATION 4. SCREENSHOT OF STATUS PAGE 5. SCREENSHOT OF LOGIN PAGE 6. SCREENSHOT OF REBOOT PAGE 7. SCREENSHOT OF REBOOTING PAGE Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 3 of 32 Last Updated: 02/2012 WELCOME Thank you for purchasing Grandstreams HT704, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone 704 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT704, including four FXS ports with independent SIP accounts. This manual will help you learn how to operate and manage your HandyTone704 Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3-
way conferencing, direct IP-IP Calling new provisioning support among other features. This HT704 is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker. Safety Compliances The HT704 phone complies with FCC/CE and various safety standards. The HT704 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT704 package. The manufacturers warranty does not cover damages to the phone caused by unsupported power adaptors. Warranty If you purchased your HT704 from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT704 as it may cause damage to the products and void the manufacturer warranty. This document contains links to HT704 GUI Interfaces. Please download these examples from http://www.grandstream.com/products/ht_series/ht704/documents/ht704_gui.zip for your reference. This document is subject to change without notice. The latest electronic version of this user manual is available for download at:
http://www.grandstream.com/products/ht_series/ht704/documents/ht704_usermanual_english.pdf Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 4 of 32 Last Updated: 02/2012 CONNECT YOUR HT704 Equipment Packaging The HT704 ATA package contains:
One HT704 Main Case One Universal Power Adaptor One Ethernet Cable Connecting the HT704 The HT704 is designed for easy configuration and easy installation. Configure the HT704 following the directions in the Configuration section of this manual. 1. Connect a standard touch-tone analog telephone to one of the PHONE ports. 2. Insert a standard RJ11 telephone cable into the Phone1 port and connect the other end of the telephone cable to the analog telephone. Insert the Ethernet cable into the WAN port of HT704 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) Insert the power adapter into the HT704 and connect it to a wall outlet. 3. 4. The HT704 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HT704 VoIP features and functions are available using a regular analog telephone. Figure 1: Connecting the HT704 Table 1: Definitions of the HT704 Connectors Power Cable Power adapter connection Internet Port (RJ-45) Connect to the internal LAN network or router. RESET FXS Ports (RJ-11) Factory Reset button: Press for 7 seconds to reset factory default settings. FXS ports: to be connected to analog phones / fax machines. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 5 of 32 Last Updated: 02/2012 There are five (5) LED buttons that help you manage the status of your HandyTone. Table 2: Basic Definitions of the HT704 LEDs Pattern LEDs POWER LED PHONE LEDs Indicates Power. Remains ON when power is connected Indicate status of the respective FXS Ports-PHONE on the back panel Unregistered OFF Registered and Available ON (Solid Green) Off-Hook / Busy Blinking every second Slow blinking FXS LEDs indicates voicemail NOTE: All LEDs display green when ON Table 3: Advanced Definitions of the HT704 LEDs Pattern Condition LED LED Behavior Patten Number LED-01 LED-02 LED-03 LED-04 LED-05 LED-06 LED-07 LED-08 LED-09 LED-10 LED-11 LED-12 LED-13 LED-14 LED-15 Device has normal power Power Error: Power is removed from the device or power supply with improper voltage is plugged in Line X is registered normally to the sip providers network and is ready to make a call Voice mail waiting for Line X Device has normal WAN connection and has obtained IP address Internet link error: Device is powered up and ready to connect to the Internet but the WAN/INTERNET port is down Internet DHCP Error: Device is properly connected but it is unable to retrieve an IP address from the device it is connected to Line Registration failed: Device is properly setup, can connect to provider's network, but cannot register to provider's SIP proxy (no 200 OK) Device is connected (has physical data link) but there are incorrect network settings typically associated with PPPoE connection failure Hazardous potential test failed: Hazardous AC or DC voltage is present on the tip and ring or both signals of phone line X Foreign electro Motive Force (EMF) Test fail. Foreign voltage is present on the tip, ring or both signals of phone line. Device has detected additional external Phone voltage on the FXS phone line. Resistive fault test failed. Either tip or ring is shorted to ground or they are shorted to each other. Receiver off hook test fail. One or more phones are off hook on phone line during test. REN test failed high REN detected. Too many parallel phones connected to phone line X Line is active Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Power Power Phone Phone Internet Internet ON OFF ON 1sec ON / 3sec OFF ON OFF Internet 0.25sec ON/ 0.25sec OFF Phone OFF Internet 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone 0.25sec ON/ 0.25sec OFF Phone Phone 0.25sec ON/ 0.25sec OFF 1 sec ON/ 1 sec OFF Page 6 of 32 Last Updated: 02/2012 LED-16 LED-17 Line inactive During Provisioning Stage*
LED-18 During Firmware Recovery Stage*
Phone Internet /
Phone Internet /
Phone ON 0.2sec ON/ 0.2sec OFF 0.4sec ON/ 0.4sec OFF
*Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON. Figure 2: HT704 Connection Diagram LAN FXS Cordless Phone Analog Fax HT-704 User Manual Firmware Version 1.0.0.17 Page 7 of 32 Last Updated: 02/2012 Internet ADSL/Cable Modem Ethernet Grandstream Networks, Inc. PRODUCT OVERVIEW The HT704 is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and four FXS telephone ports, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT704 fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/-law), G.723, G.726-32, G.729 and iLBC. Software Features Overview 4 SIP accounts & profiles Supports Voice Codecs:
G.711 (a/-law), G.723, G.726-32, G.729 and iLBC. T.38 Fax Comprehensive Dial Plan support for Outgoing calls. G.168 Echo Cancellation Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) Supports PSTN/PBX analog telephone sets or analog trunks Table 4: HT704 Technical Specifications Telephone Interfaces Network Interface LED Indicators Reset Button Voice over Packet Capabilities 4 FXS ports, 4 SIP accounts 1 RJ45 for LAN, 10/100 Base-TX, Full Duplex Power, PHONE1, PHONE2, PHONE3, PHONE4 Factory Reset button Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723, G.726(ADPCM), G.729, iLBC, G.726 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header Yes T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass-through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay Diffserve, TOS, 802.1 P/Q VLAN tagging RTP/RTCP Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info SIP (RFC 3261) TFTP, HTTP, HTTPS TLS/SIPS , SIP over TCP/TLS HT-704 User Manual Firmware Version 1.0.0.17 Page 8 of 32 Last Updated: 02/2012 Voice Compression Telnet Server Fax over IP QoS IP Transport DTMF Method IP Signaling Provisioning Control Grandstream Networks, Inc. Device Management Dial Plan Universal Switching Power Adaptor Environmental Dimensions
(H x W x D) Short Haul Loop Call Handling Features Caller ID Polarity Reversal / Wink EMC Safety Web interface or via secure encrypted AES or non-encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual provisioning system or via built-in IVR. NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/NAT. Syslog support. Full support of TR-069 management protocol. Yes Input: 100240 VAC/50-60 Hz 0.18A Max Output: 12VDC, 0.5A, UL certified Operational: 32o104oF or 0o40oC Storage: 10o130o F / Humidity: 1090% Non-condensing 115mm (L) x 75mm (W) x 28mm (H) 5REN, Up to 1Km on 24 AWG wire Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold, forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Yes EN55022/EN55024 and FCC part15 Class B,CISPR22, CISPR224 EN60950-1 Hardware Specification The table below lists the hardware specification of HT704. TABLE 5: HT704 HARDWARE SPECIFICATION LAN Interface LED Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance 1 RJ45 10/100Mbps 5 LEDs (GREEN) Input: 100-240V AC, 50/60Hz, 0.18A Max Output: 12V DC, 0.5A UL certified 115mm (L) x 75mm (W) x 28mm (H) 0.36kg 32~104F / 0~40C 10% - 90% (non-condensing) Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 9 of 32 Last Updated: 02/2012 BASIC OPERATIONS Understanding HT704 Voice Prompt HT704 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial *** to use the IVR menu. Table 6: HT704 IVR Menu Definitions Menu Main Menu DHCP Mode, Static IP Mode Voice Prompt Enter a Menu Option Options Press * for the next menu option Press # to return to the main menu Enter 01-05, 07,10, 13-17,47 or 99 menu options Press 9 to toggle the selection If using Static IP Mode, configure the IP address information using menus 02 to 05. If using Dynamic IP Mode, all IP address information comes from the DHCP server automatically after reboot. The current WAN IP address is announced If using Static IP Mode, enter 12 digit new IP address. You need to reset the HT to take affect the new IP address. Same as menu 02 Subnet + IP address Same as menu 02 Gateway + IP address DNS Server + IP address Same as menu 02 Preferred Vocoder Press 9 to move to the next selection in the list:
IP Address + IP address PCM U / PCM A iLBC G-726 G-723 G-729 MAC Address Firmware Server IP Address Configuration Server IP Address Upgrade Protocol Firmware Version Firmware Upgrade Direct IP Calling Voice Mail RESET Invalid Entry Announces the Mac address of the unit. Announces current Firmware Server IP address. Enter 12 digit new IP address. Announces current Config Server Path IP address. Enter 12 digit new IP address. Upgrade protocol for firmware and configuration update. Press 9 to toggle between TFTP / HTTP / HTTPS Firmware version information. Firmware upgrade mode. Press 9 to toggle among the following three options:
- always check
- check when pre/suffix changes
- never upgrade Enter the target IP address to make a direct IP call, after dial tone.
(See Make a Direct IP Call.) Number of Voice Mails Press 9 to reboot the device Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section) Automatically returns to main menu 01 02 03 04 05 07 10 13 14 15 16 17 47 86 99 Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 10 of 32 Last Updated: 02/2012 Device not registered This prompt will be played immediately after off hook If the device is not register and the option Outgoing Call without Registration is in NO Five Success Tips when using the Voice Prompt
* shifts down to the next menu option
# returns to the main menu 9 functions as the ENTER key in many cases to confirm an option 1. 2. 3. 4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26 should be key in like 192168000026. No decimal is needed). 5. Key entry can not be deleted but the phone may prompt error once it is detected Placing a Phone Call Phone or Extension Numbers 1. Dial the number directly and wait for 4 seconds (Default No Key Entry Timeout); or 2. Dial the number directly and press # (Use # as dial key must be configured in web configuration). Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds. 2. Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers. Direct IP Calls Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy. Elements necessary to completing a Direct IP Call:
1. Both HT704 and other VoIP Device, have public IP addresses, or 2. Both HT704 and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT704 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). HT704 supports two ways to make Direct IP Calling:
Using IVR 1. Pick up the analog phone then access the voice menu prompt by dial ***
2. Dial 47 to access the direct IP call menu 3. Enter the IP address after the dial tone and voice prompt Direct IP Calling Using Star Code 1. Pick up the analog phone then dial *47 2. Enter the target IP address. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 11 of 32 Last Updated: 02/2012 Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified using * (encoding for :) followed by the port number. Examples of Direct IP Calls:
a) b) If the target IP address is 192.168.0.160, the dialing convention is
*47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the # key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
*47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the # key if it is configured as a send key or wait for 4 seconds. NOTE: When completing direct IP call, the Use Random Port should set to NO. You cannot make direct IP calls between FXS1 to FXS2 since they are using same IP. Call Hold Place a call on hold by pressing the flash button on the analog phone (if the phone has that button). Press the flash button again to release the previously held Caller and resume conversation. If no flash button is available, use hook flash (toggle on-off hook quickly). You may drop a call using hook flash. Call Waiting Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle between incoming call and current call by pressing the flash button. First call is placed on hold. Press the flash button to toggle between two active calls. Call Transfer Blind Transfer Assume that call Caller A and B are in conversation. A wants to Blind Transfer B to C:
3. Caller A presses FLASH on the analog phone to hear the dial tone. 4. Caller A dials *87 then dials caller Cs number, and then # (or wait for 4 seconds) 5. Caller A will hear the confirm tone. Then, A can hang up. NOTE: Enable Call Feature must be set to Yes in web configuration page. Caller A can place a call on hold and wait for one of three situations:
1. A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller A can either hang up or make another call. 2. A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed. 3. Continuous busy tone. The phone has timed out. Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY check firmware for most recent release. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 12 of 32 Last Updated: 02/2012 Attended Transfer Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:
1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller Cs number followed by # (or wait for 4 seconds). 3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. If Caller C does not answer the call, Caller A can press flash to resume call with Caller B. 4. NOTE: When Attended Transfer fails and A hangs up, the HT704 will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B. 3-Way Conferencing The HT704 supports Bellcore style 3-way Conference. Instructions for 3-way conference:
Assume that call party A and B are in conversation. Caller A (HT704) wants to bring third Caller C into conference:
1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2. A dials Cs number then # (or wait for 4 seconds). 3. If C answers the call, then A presses FLASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during conference, C will be dropped out. 6. If A hangs up, the conference will be terminated for all three parties when configuration Transfer on Conference Hangup is set to No. If the configuration is set to Yes, A will transfer B to C so that B and C can continue the conversation. Fax Support HT704 supports FAX in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting Fax mode to be T.38 (default). If the service provider does not support T.38, pass-through mode can be used. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 13 of 32 Last Updated: 02/2012 CALL FEATURES The HT704 supports all the traditional and advanced telephony features. Table 7: HT704 Call Features Key
*02 Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729),
*0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40),
*027201 (iLBC) Disable LEC (pe call) Dial *03 + number . No dial tone is played in the middle. Enable SRTP Disable SRTP Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Direct IP Calling. Dial *47 + IP address. No dial tone is played in the middle. Detail see Direct IP Calling section on page 12. Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Block Caller ID (per call). Dial *67 + number . No dial tone is played in the middle. Send Caller ID (per call). Dial *82 + number . No dial tone is played in the middle. Call Return Service: Dial *69 and the phone will dial the last incoming phone number received. Disable Call Waiting (per call). Dial *70 + number . No dial tone is played in the middle. Enable Call Waiting (per call). Dial *71 + number . No dial tone is played in the middle. Unconditional Call Forward: Dial *72 and then the forwarding number followed by #. Wait for dial tone and hang up. (dial tone indicates successful forward) Cancel Unconditional Call Forward. To cancel Unconditional Call Forward, dial *73, wait for dial tone, then hang up. Enable Paging Call: Dial *74 and then the destination phone number you want to page. Enable Do Not Disturb (DND): When enabled all incoming calls are rejected. Disable Do Not Disturb (DND): When disabled, incoming calls are accepted. Blind Transfer Busy Call Forward: Dial *90 and then the forwarding number followed by #. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel Busy Call Forward, dial *91, wait for dial tone, then hang up. Delayed Call Forward. Dial *92 and then the forwarding number followed by #. Wait for dial tone then hang up. Cancel Delayed Call Forward. To cancel Delayed Call Forward, dial *93, wait for dial tone, then hang up. Toggles between active call and incoming call (call waiting tone). If not in conversation, flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key.
*03
*16
*17
*30
*31
*47
*50
*51
*67
*82
*69
*70
*71
*72
*73
*74
*78
*79
*87
*90
*91
*92
*93 Flash/Hook
Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 14 of 32 Last Updated: 02/2012 CONFIGURATION GUIDE Configuring the HT704 through Voice Prompts DHCP MODE Select voice menu option 01 to enable HT704 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable HT704 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server. CONFIGURATION SERVER IP ADDRESS Select voice menu option 14 to configure the IP address of the configuration server. UPGRADE PROTOCOL Select voice menu option 15 to choose firmware and configuration upgrade protocol. User can choose between TFTP and HTTP. FIRMWARE UPGRADE MODE Select voice menu option 17 to choose firmware upgrade mode among the following three options:
1) always check, 2) check when pre/suffix changes, and 3) never upgrade
. Configuring the HT704 Via Web Browser HT704 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT704 through a web browser such as Microsofts IE, AOLs Netscape or Mozilla Firefox installed on Windows or Unix OS. (Macintosh OS is not included). Access the Web Configuration Menu Find the IP address of the HT704 using voice prompt menu option 02. 1. 2. Open a web browser, type the IP address. You will see the log in page of the device. Note:
The IVR announces 12 digits IP address, you need to strip out the leading 0 in the IP address. For ex. IP address: 192.168.001.014, you need to type in http://192.168.1.14 in the web browser. Once the HTTP request is entered and sent from a web browser, the user will see a log-in screen. There are two default passwords for the login page:
Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 15 of 32 Last Updated: 02/2012 User Level:
End User Level Administrator Level Password: Web pages allowed:
123 admin Only Status and Basic Settings Browse all pages The password is case sensitive with maximum length of 25 characters. The factory default password for End User and administrator is 123 and admin respectively. Only an administrator can access the ADVANCED SETTING, FXS PORTs configuration pages. Please reference the GUI pages using the following link: http://www.grandstream.com/products/ht_series/HT704/documents/HT704_gui.zip . NOTE: If you cannot log into the configuration page by using the default password, please check with the VoIP service provider. It is most likely the VoIP service provider has provisioned the device and configured for you therefore the password has already been changed. Important Settings The end-user must configure the following settings according to the local environment. NOTE: Most settings on the web configuration pages are set to the default values. NAT Settings If you plan to keep the gateway within a private network behind a firewall, we recommend using STUN Server. The following three (3) settings are useful in the STUN Server scenario:
1. STUN Server (under Advanced Settings webpage) Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. 2. Use Random Ports (under Advanced Settings webpage) This setting depends on your network settings. Generally if you have multiple IP devices under the same network, it should be set to Yes. If using a Public IP address, set this parameter to No. 3. NAT Traversal (under the Profile web pages) Set this to Yes when gateway is behind firewall on a private network. DTMF Methods DTMF Settings are in FXS portX pages. DTMF in-audio DTMF via RTP (RFC2833) DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. PREFERRED VOCODER (CODEC) The HT704 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs:
PCMU/A (or G711/a) Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 16 of 32 Last Updated: 02/2012 G729 A/B/E G723 G726 (16/24/32/40) AAL2 (all G.726) iLBC Table 8: Basic Settings End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port Telnet Server IP Address By default, HTTP uses port 80. This field is for customizable web port. Default is set to YES. There are two modes to operate the HT704:
DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT704 acquires its IP address from the first DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the PPPoE account settings. The HT704 will establish a PPPoE session if any of the PPPoE fields is set. Static IP mode: configure the IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero by default. DHCP hostname DHCP domain Default is blank. This option specifies the name of the client. This field is optional but may be required by some Internet Service Providers. Default is blank. This option specifies the domain name that client should use when resolving hostnames via the Domain Name System. DHCP vendor class ID Default is HT7XX. Used by clients and servers to exchange vendor-specific information.. PPPoE account ID PPPoE username. Necessary if ISP requires you to use a PPPoE (Point to Point Protocol over Ethernet) connection. PPPoE password PPPoE account password. PPPoE Service Name Default is blank. This field is optional. If your ISP uses a service name for the PPPoE connection, enter the service name here. Preferred DNS server The preferred DNS Server to be used Time Zone Controls how the date/time is displayed according to the specified time zone. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 17 of 32 Last Updated: 02/2012 Self-Defined Time Zone The syntax is std offset dst [offset],start[/time],end[/time]
Default is set to : MTZ+6MDT+5,M3.2.0,M11.1.0 MTZ+6MDT+5, Time zone with 6 hours offset with 1 hour ahead which is the US central time. It is positive
(+) if the local time zone is west of the Prime Meridian and negative (-) if it is east. Prime Meridian (a.k.a: International or Greenwich Meridian) M3.2.0,M11.1.0 The 1st number indicates Month: 1,2,3,..,12 (for Jan, Feb, .., Dec) The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday etc) The 3rd number indicates Weekday: 0,1, 2, ..,6(for Sun, Mon, Tue, .., Sat) Therefore, this example is the DST which starts from the second Sunday of March to the 1st Sunday of November. Allow DHCP server to set Time Zone Language Reset Type Default No. Let the DHCP server handle the Time Zone Languages supported with voice prompt and web interface, except Spanish that it is only in IVR. Gives the user the option to set to default all VoIP related configuration (mainly everything that located on FXS port), all ISP (Internet Service Provider) configuration which may affect the IP address, or both at the same time. Note: After you choose the reset type, you will have to push the reset button for it to take effect. In addition to the Basic Settings configuration page, end users also have access to the Device Status page. Table 9: Status Page MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting. LAN Mac address will appear in this place. The LAN MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the bottom panel of the device. LAN IP Address This field shows the LAN IP address of the HT704. Product Model This field contains the product model info. Hardware Version This field shows the hardware revision of the unit and the part number. Software Version Program: This is the main software release. This number is always used for firmware upgrade. Current release is 1.0.0.17 Boot and Loader are seldom changed. Bootloader: current version is 1.0.0.xx. Core: current version 1.0.0.xx Base: current version is 1.0.0.xx Software Status This field shows the status of the unit and its actual memory. System Up Time Shows system up time since the last reboot. PPPoE Link Up Indicates whether the PPPoE connection is up if the HT704 is connected to DSL modem. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 18 of 32 Last Updated: 02/2012 NAT Port Status This filed indicates the type of NAT connection used by the HT704. Displays relevant information regarding the FXS port. Port Hook Registration DND Forward Busy Forward Delayed Forward FXS On Hook Registered Yes 613 FXS port is registered with its SIP Server. FXS Port user has set Do Not Disturb. FXS Port user has set his calls to be forwarded unconditionally to ext 613. FXS Port user has not set Busy or Delay call Forward. Advanced User Configuration Log in to the advanced user configuration page the same way as for the basic configuration page. The password is case sensitive and the factory default password for Advanced User is admin. Advanced User configuration includes the end user configuration and the advanced configurations including: a) SIP configuration, b) Codec selection, c) NAT Traversal Setting and d) other miscellaneous configuration. HT704 FXS SIP account has its own configuration page. Table 10: Advanced Settings Admin Password This contains the password to access the Advanced Web Configuration page. This field is case sensitive. Only the administrator can configure the Advanced Settings page. Password field is purposely left blank for security reasons after clicking update and saved. The maximum password length is 25 characters. Layer 3 QoS Layer 2 QoS STUN Server Keep-alive interval This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Value used for layer 2 VLAN tag. Default setting is blank. IP address or Domain name of the STUN server. This parameter specifies how often the HT704 sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open. Default is 20 seconds. Minimum value is 20 seconds. Use STUN to detect network connectivity Use STUN keep-alive to detect WAN side network problems. If keep-alive request does not yield any response for configured number of times, the device will restart the TCP/IP stack. If the STUN server does not respond when the device boots up, the feature is disabled. Firmware Upgrade and Provisioning Enables HT704 to download firmware or configuration file through either the TFTP, HTTP or HTTPS server. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 19 of 32 Last Updated: 02/2012 Via TFTP Server Via HTTP / HTTPS Server This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the HT704 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start the boot process using the existing code image in the Flash memory. If a TFTP server is configured and a new code image is retrieved, the new downloaded image is saved into the Flash memory. Note: Please do NOT interrupt the TFTP upgrade process (especially the power supply) as this will damage the device. Depending on the local network, this process can take up to 15 or 20 minutes. The URL for the HTTP/HTTPS server used for firmware upgrade and configuration via HTTP. For example, http://provisioning.mycompany.com:6688/Grandstream/1.0.0.67:6688 is the specific TCP port where the HTTP or HTTPS server is listening; it can be omitted if using default port 80. Note: If Auto Upgrade is set to No, HT704 will only do HTTP/HTTPS download once at boot up. Firmware Server Path IP address or domain name of firmware server. Config Server Path IP address or domain name of configuration server. XML Config File Password HTTP/HTTPS User Name HTTP/HTTPS Password The password used for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. The user name needed to authenticate with the HTTP/HTTPS server. The password needed to authenticate with the HTTP/HTTPS server. Firmware File Prefix Default is blank. If configured, HT704 will request firmware file with the prefix. This setting is useful for ITSPs. End user should keep it blank. Firmware File Postfix Default is blank. End user should keep it blank. Config File Prefix Default is blank. End user should keep it blank. Config File Postfix Default is blank. End user should keep it blank. Allow DHCP Option 66 to override server If set to Yes, configuration and upgrade server information can be obtained using DHCP option 66 from DHCP server located in customers environment. Automatic Upgrade Choose Yes to enable automatic upgrade and provisioning. If select Check every minutes input the amount of minutes you want it to check for update. If select Yes, daily at hour make sure to input the hour of the day you want it to check for update, e.g. for 11 pm type 23. If select Yes, weekly on day make sure you input the day of the week (in format 0-6, 0 is Sunday) you want it to check for update. When set to No, HT704 will only do the following option you select; Always check for New Firmware at Boot up will check for new firmware every time the device reboots. Check New Firmware only when F/W pre/suffix changes will check for updates only when the pre/suffix has been changed. Firmware Key Used for firmware encryption. Should be 32 digit in hexadecimal representation. End user should keep it blank. Authenticate Conf File If set to Yes, config file is authenticated before acceptance. This protects the configuration from an unauthorized change. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 20 of 32 Last Updated: 02/2012 Firmware Key Used for firmware encryption. Should be 32 digit in hexadecimal representation. End user should keep it blank. SSL Certificate The user specify SSL certificate used for SIP over TLS in X.509 format. SSL Private Key SSL Private Key Password The user specify SSL private key used for SIP over TLS in X.509 format. User specify password to protect the private key above. ACS URL User specify the Auto Configuration Servers URL (TR-069 protocol) ACS Username User specify the ACS Username ACS Password User specify the ACS password Periodic Inform Enable Periodic Inform Interval Connection Request Username Connection Request Password Default is No. If set to YES, device will send inform packets to the ACS Frequency that the inform packets will be sent out to the ACS Set a user name for the ACS to connect to this device Set a password for the ACS to connect to this device System Ring Cadence Configuration option is set ring cadence on all FXS ports for all incoming calls. (Syntax:
c=on1/off1-on2/off2-on3/off3(only 3 cadences maximum)) Default is set to c=2000/4000;
(US standards) Call Progress Tones Using these settings, users can configure tone frequencies and cadence according to their preference. By default they are set to North American frequencies. Configure these settings with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous tone, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Example configuration for N.A. Dialtone:
f1=350@-13,f2=440@-13,c=0/0;
Syntax: f1=freq@vol, f2=freq@vol, c=on1/off1-on2/off2-on3/off3; [...]
(Note: freq: 0 - 4000Hz; vol: -30 - 0dBm) Lock Keypad Update Default is No. If set to Yes, the configuration update via keypad is disabled. Disable Voice Prompt Default is No. Disables the voice prompt configuration. Disable Direct IP Call Default is No. Disables the Direct IP Call function. NTP server URI or IP address of the NTP (Network Time Protocol) server. This parameter synchronizes the date and time. Allow DHCP option 42 to override NTP serve Syslog Server Default NO. Enables the DHCP server to handle the NTP Server via Option 42 The IP address or URL of System log server. This feature is especially useful for the ITSP
(Internet Telephone Service Provider) Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 21 of 32 Last Updated: 02/2012 Syslog Level Select the HT704 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events:
product model/version on boot up (INFO level) NAT related info (INFO level) sent or received SIP message (DEBUG level) SIP message summary (INFO level) inbound and outbound calls (INFO level) registration status change (INFO level) negotiated codec (INFO level) Ethernet link up (INFO level) SLIC chip exception (WARNING and ERROR levels) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components:
GS_LOG: [device MAC address][error code] error message Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Download Device Configuration Allows user to download and save a text file containing all the P values of each setting as configured at that point on the unit. (Note: For Security Reasons, all Passwords wont be Downloaded) Upload Firmware Allows the user to upgrade the firmware with the single firmware file by browsing it and loading it from your computer (local directory). Table 11: Account Settings Profile Active Primary SIP Server Failover SIP Server When set to Yes the FXS port is activated. SIP Servers IP address or Domain name provided by VoIP service provider. Failover SIP Servers IP address or Domain name in case primary server does not respond. Default is no. If set to yes it will register to Primary Server if registration with Failover server expires IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by HT704 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY outbound proxy can correct the problem. User can select UDP or TCP or TLS. This parameter defines whether or not the HT704 NAT traversal mechanism is activated. If activated (by choosing Yes) and a STUN server is also specified, then the HT704 performs according to the STUN client specification. Using this mode, the embedded STUN client will detect if and what type of firewall/NAT. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the HT704 will use its mapped public IP address and port in all of its SIP and SDP messages. If the NAT Traversal field is set to Yes with no specified STUN server, the HT704 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the hole on the NAT open. User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. HT-704 User Manual Firmware Version 1.0.0.17 Page 22 of 32 Last Updated: 02/2012 Prefer Primary SIP Server Outbound Proxy SIP transport NAT Traversal (STUN) SIP User ID Grandstream Networks, Inc. Authenticate ID SIP service subscribers Authenticate ID used for authentication. Can be identical to or different from SIP User ID. Authenticate Password SIP service subscribers account password. Name DNS Mode SIP service subscribers name for Caller ID display. One from the 3 modes are available for DNS Mode configuration:
-A Record (for resolving IP Address of target according to domain name)
-SRV (DNS SRV resource records indicates how to find services for various protocols)
-NAPTR/SRV (Naming Authority Pointer according to RFC 2915) One mode can be chosen for the client to look up server. The default value is A Record The default setting is Disabled. If the phone has an assigned PSTN Number, this field should be set to User=Phone then a User=Phone parameter will be attached to the From header in the SIP request to indicate the E.164 number. If server supports TEL URI format, then this option needs to be selected. Controls whether the HT704 needs to send REGISTER messages to the proxy server. The default setting is Yes. Default is No. If set to Yes, the SIP users registration information will be cleared on reboot. Default is No. If set to Yes, user can place outgoing calls even when not registered (if allowed by Internet Telephone Service Provider) but is unable to receive incoming calls. This parameter allows the user to specify the time frequency (in minutes) the HT704 refreshes its registration with the specified registrar. The default interval is 60 minutes
(or 1 hour). The maximum interval is 65535 minutes (about 45 days). Retry registration if the process failed. Default is 20 seconds. Defines the local SIP port the HT704 will listen and transmit. The default value for FXS port is 5060.. Defines the local RTP-RTCP port pair the HT704 will listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 uses this port _value for RTP and the port_value+1 for its RTCP The default value for FXS port is 5004. Default is No. This parameter forces the random generation of both the local SIP and RTP ports when set to Yes. This is usually necessary when multiple HT704 are behind the same NAT. Default is No. If set to YES, then for Attended Transfer, the Refer-To header uses the transferred targets Contact header information. Default is No. In which case if the conference originator hangs up the conference will be terminated. When option YES is chosen, originator will transfer other parties to each other so that B and C can choose either to continue the conversation or hang up. Default is No, this will create a Semi-Attendant Transfer. When set to Yes, device can transfer the call upon receiving ring back tone or SIP message 180. Default is No. you can make a Conference by pressing Flash key. If set to Yes, you need to dial *23 + second callee number. Default is No. When option YES is chosen, the Out Bound Proxy will be removed from Route header. HT-704 User Manual Firmware Version 1.0.0.17 Page 23 of 32 Last Updated: 02/2012 Tel URI SIP Registration Unregister on Reboot Outgoing Call without Registration Register Expiration Registration Retry Wait Time Local SIP port Local RTP port Use Random Port Refer to Use Target Contact Transfer on Conference Hang up Enable Ring-Transfer Disable Bellcore Style 3-Way Conference Remove OBP from Route Header Grandstream Networks, Inc. Support SIP Instance ID Default is Yes. If set to Yes, the contact header in REGISTER request will contain SIP Validate incoming SIP message Check SIP User ID for incoming INVITE Allow Incoming SIP Messages from SIP Proxy Only SIP T1 Timeout Instance ID as defined in IETF SIP Outbound draft. Default is No. If set to yes all incoming SIP messages will be strictly validated according to RFC rules. If message will not pass validation process, call will be rejected. Default is No. Check the incoming SIP User ID in Request URI. If they dont match, the call will be rejected. If this option is enabled, the device will not be able to make direct IP calls. Default is No. Check the incoming SIP messages. If they dont come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls. T1 is an estimate of the round-trip time between the client and server transactions. If the network latency is high, select larger value for more reliable usage. Maximum retransmission interval for non-INVITE requests and INVITE responses. Sets the payload type for DTMF using RFC2833. SIP T2 Interval DTMF Payload Type Preferred DTMF method The HT704 supports up to 3 different DTMF methods including in-audio, via RTP
(RFC2833) and via Sip Info. The user can configure DTMF method in a priority list. Default is No. If set to yes, use above DTMF order without negotiation Disable DTMF Negotiation DTMF via RFC2833 DTMF via SIP INFO Send Flash Event Enable Call Features Offhook Auto-Dial Proxy-Require Use NAT IP Distinctive Ring Tone Disable Call Waiting Disable Call-Waiting Caller ID Disable Call Waiting Tone Disable Receiver Offhook Tone Grandstream Networks, Inc. Send DTMF via RTP (According to RFC 2833). Send DTMF via SIP INFO message. Default is No. If set to yes, flash will be sent as DTMF event. Default is Yes. (If Yes, call features using star codes will be supported locally) This parameter allows users to configure a User ID or extension number that is automatically dialed when off-hook. Only the user part of a SIP address needs to be entered here. The HT704 will automatically append the @ and the host portion of the corresponding SIP address. SIP Extension to notify SIP server that the unit is behind the NAT/Firewall. NAT IP address used in SIP/SDP message. Default is blank. Custom Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID is configured, then the device will ONLY uses this ring tone when the incoming call is from the Caller ID. System Ring Tone is used for all other calls. When selected but no Caller ID is configured, the selected ring tone will be used for all incoming calls. Distinctive ring tones can be configured not only for matching a whole number, but also for matching prefixes. In this case symbol * (star) will be used. For example:
if configured as *617, Ring Tone 1 will be used in case of call arrived from the area code 617. Any other incoming call will ring using cadence defined in parameter System Ring Cadence located under Advanced Settings Configuration page. Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from server will be used. Bellcore rings and tones are independent from custom ring tones. The custom ring tones can also be specified by alert-info header, for example Alert-Info: <http://127.0.0.1>;info=ring5 Default is No. If set to YES Call Waiting indication information will not be provided to analog phone connected to this FXS port. Default is No. If set to YES Call Waiting caller ID will not be provided to analog phone connected to this FXS port. Default is No. This is to disable the stutter Call Waiting Tone when a Call Waiting information arrives. The CWCID information will still be displayed. Default is No. If set to yes, it will disable the warning to alert that the phone has been left off-hook for an extended period of time. HT-704 User Manual Firmware Version 1.0.0.17 Page 24 of 32 Last Updated: 02/2012 Disable Reminder Ring for On-Hold Call Disable Visual MWI Ring Timeout Delayed Call Forward Wait Time No Key Entry Timeout Early Dial Dial Plan Prefix Use # as Dial Key Dial Plan Grandstream Networks, Inc. Default is No. Do not play the reminder ring when this is set to Yes. If set to Yes, the MWI information will not be transferred to the analog phone connected to the FXS port. Incoming call will stop ringing when not picked up given a specific period of time. Default value is 20 seconds. In case this feature activated using * codes (*92 code), the call will be forwarded after this preconfigured amount of time. Default is 4 seconds. Dialing process is completed and outgoing call is initiated if no key entry occurs during this preconfigured interval. Default is No. Use only if proxy supports 484 response. This parameter controls whether the phone will send an early INVITE each time a key is pressed when a user dials a number. If set to Yes, an INVITE is sent using the dial-number collected thus far; Otherwise, no INVITE is sent until the (Re-)Dial button is pressed or after about 5 seconds have elapsed if the user forgets to press the Re-Dial button. The Yes option should be used ONLY if there is a SIP proxy configured and the proxy server supports 484 Incomplete Address response. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). This feature does NOT work with and should NOT be enabled for direct IP-to-IP calling. Sets the prefix added to each dialed number. Allows users to configure the # key as the Send (or Dial) key. If set to Yes, #
will send the number. In this case, this key is essentially equivalent to the Dial key. If set to No, this # key can be included as part of number. Dial Plan Rules:
1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9;
xx+ - at least 2 digits number;
xx. at least 2 digit number.
^ - exclude;
[3-5] - any digit of 3, 4, or 5;
[147] - any digit 1, 4, or 7;
<2=011> - replace digit 2 with 011 when dialing
< =1> - add a leading 1 to all numbers dialed, vice versa will remove a 1 from the number dialed
| - or Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, 911, and any 11 digit numbers with leading digits 1617 Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allow any combinations of numbers with 11 digits which has a leading digit 1, but 5th digit cannot be 0 or 1. Or any length of numbers with a minimum of 2 digits beginning with 2, with the leading digit replaced with 011. 3. Default: Outgoing - {x+}
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
^1900x. - prevents dialing any number started with 1900
<=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length HT-704 User Manual Firmware Version 1.0.0.17 Page 25 of 32 Last Updated: 02/2012 011[2-9]x. - allows international calls starting with 011
[3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911 Note: In some cases user wishes to dial strings such as *123 to activate voice mail or other application provided by service provider. In this case * should be predefined inside dial plan feature and the Dial Plan should be: { *x+ }. Default is No. When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically. If this parameter is set to Yes, the From header along with Privacy and P_ Asserted_Identity headers in outgoing INVITE message will be set to anonymous, blocking Caller ID. Default is No. If set to Yes, incoming calls with anonymous Caller ID will be rejected with 486 Busy message. Default is Standard. Choose the selection to meet some special requirements from Softswitch vendors. Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically refreshed via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated. Session Expiration is the time (in seconds) at which the session is considered timed out, if no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The minimum session expiration (in seconds). The default value is 90 seconds. If selecting Yes the phone will use session timer when it makes outbound calls if remote party supports session timer. If selecting Yes the phone will use session timer when it receives inbound calls with session timer request. If selecting Yes the phone will use session timer even if the remote party does not support this feature. Selecting No will allow the phone to enable session timer only when the remote party support this feature. To turn off Session Timer, select No for Caller Request Timer, Callee Request Timer, and Force Timer. As a Caller, select UAC to use the phone as the refresher, or UAS to use the Callee or proxy server as the refresher. As a Callee, select UAC to use caller or proxy server as the refresher, or UAS to use the phone as the refresher. Session Timer can be refreshed using INVITE method or UPDATE method. Select Yes to use INVITE method to refresh the session timer. Default is No, If set to Yes, device will send an INVITE with audio vocoders upon completion of Fax to continue session in audio only. For fax machines that do not send a Disconnect when fax is done. This option Enables/Disables the detection of silence in order to know the fax has finished. The silence period is non-configurable and fixed to 7 seconds. Default is No, If set to Yes, Enables the use of PRACK (Provisional Acknowledgment) method. Default is No. If set to Yes, device will include only the first match vocoder in its 200OK response, otherwise it will include all match vocoders in same order received in INVITE. The HT704 supports up to 5 different Vocoder types including G.711 A-/U-law, G.726
(Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E, iLBC and AAL2. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message. The first Vocoder is entered by choosing the appropriate option in Choice 1. The last Vocoder is entered by choosing the appropriate option in Choice 8. Vocoder types can also be changed per call basis by using a star code. Please see the Call features section. HT-704 User Manual Firmware Version 1.0.0.17 Page 26 of 32 Last Updated: 02/2012 Subscribe for MWI Send Anonymous Anonymous Call Rejection Special Feature Session Expiration Min-SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Send Re-INVITE After Fax Enable Silence Detection for Fax Disconnect Enable 100rel Use First Matching Vocoder in 200OK SDP Preferred Vocoder Grandstream Networks, Inc. G723 Rate Default is 6.3kbps. Defines the encoding rate for G.723 vocoder. iLBC Frame Size Sets the iLBC frame size in 20ms or 30ms iLBC Payload type VAD Symmetric RTP Fax Mode Defines payload type for iLBC. Default value is 97. The valid range is between 96 and 127. Default is No. VAD allows detecting the absence of audio and conserve bandwidth by preventing the transmission of "silent packets" over the network. Default is No. When set to Yes the device will change the destination to send RTP packets to the source IP address and port of the inbound RTP packet last received by the device. T.38 (Auto Detect) FoIP by default, or Pass-Through (must use codec PCMU/PCMA) Re-Invite after Fax Tone Detection Mode Jitter Buffer Type Default is Enabled. It makes the unit send out the re-INVITE for T.38 or Fax Pass Through if a fax tone is detected. Select either Fixed or Adaptive based on network conditions. Jitter Buffer Length SRTP Mode SLIC Setting Caller ID Scheme Polarity Reversal Loop Current Disconnect Loop Current Disconnect Duration Hook Flash Timing On Hook Timing Gain Disable Line Echo Canceller (LEC) Ring Tones Grandstream Networks, Inc. Select Low, Medium or High based on network conditions. High (initial 200ms, min 40ms, max 600ms) Note: not all vocoders can meet the high requirement Medium (initial 100ms, min 20ms, max 200ms) Low (initial 50ms, min 10ms, max 100ms) This option defines different transmission mode. Dependent on standard phone type (and location) implementation of support SRTP (squired RTP) Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 BT, & NTT Japan Default is No. If set to Yes, polarity will be reversed upon call establishment and termination. Default is No. Set it to Yes if the traditional PBX you are using with HT704 uses this method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call. Here can be configured duration of such voltage drop described in topic above. Time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. On-hook timing is the minimum time for an on-hook event to be validated. Voice path volume adjustment. Rx is a gain level for signals transmitted by FXS Tx is a gain level for signals received by FXS. Default = 0dB for both parameters. Loudest volume: +6dB Lowest volume: -6dB. User can adjust volume of call on either end using the Rx Gain Level parameter and the Tx Gain Level parameter located on the FXS Port Configuration page. If call volume is too low when using the FXS port (ie. the ATA is at user site), adjust volume using the Rx Gain Level parameter under the FXS Port Configuration page. If voice volume is too low at the other end, user may increase the far end volume using the Tx Gain Level parameter under the FXS Port Configuration page. Default is No. If set to Yes LEC will be disabled per call base. Recommended for FAX/Data calls. This function lets you configure ring tone cadence preferences. User has 10 choices. HT-704 User Manual Firmware Version 1.0.0.17 Page 27 of 32 Last Updated: 02/2012 The configuration, completed in Distinctive Ring Tones block in the same page, applies to ring tones cadences configured here. Saving the Configuration Changes Click the Update button in the Configuration page to save the changes to the HT704 configuration. The following screen confirms that the changes are saved. Reboot or power cycle the HT704 to make the changes take effect. Rebooting the HT704 from Remote Press the Reboot button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Configuration through a Central Server Grandstream HT704 can be automatically configured from a central provisioning system. When HT704 boots up, it will send TFTP or HTTP/HTTPS request to download configuration file, cfg000b82xxxxxx or cfg00082xxxxxx.xml, where 000b82xxxxxx is the LAN MAC address of the HT704. It will first request cfg000b82xxxxxx then cfg000b82xxxxxx.xml The configuration file can be downloaded via TFTP or HTTP/HTTPS from the central server. A service provider or an enterprise with large deployment of HT704 can easily manage the configuration and service provisioning of individual devices remotely from a central server. Grandstream has a provisioning system called GAPS (Grandstream Automated Provisioning System) that is used to support automated configuration of Grandstream devices. GAPS uses enhanced (NAT friendly) TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot, etc. Grandstream provides GAPS service to VoIP service providers. Use GAPS for either simple redirection or with certain special provisioning settings. At boot-up, Grandstream devices by default point to Grandstream provisioning server GAPS, based on the unique MAC address of each device, GAPS provision the devices with redirection settings so that they will be redirected to customers TFTP or HTTP/HTTPS server for further provisioning. Grandstream also provide GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. The GAPSLITE configuration tool is now free to end users. The tool and configuration template are available for download from http://www.grandstream.com/support/tools . Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 28 of 32 Last Updated: 02/2012 SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Firmware Upgrade through TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the Firmware Upgrade and Provisioning upgrade via field needs to be set to TFTP HTTP or HTTPS, respectively. Firmware Server Path needs to be set to a valid URL of a TFTP or HTTP server, server name can be in either FQDN or IP address format. Here are examples of some valid URL. e.g. firmware.mycompany.com:6688/Grandstream/1.0.0.17 e.g. 72.172.83.110 NOTES:
Firmware upgrade server in IP address format can be configured via IVR. Please refer to the CONFIGURATION GUIDE section for instructions. If the server is in FQDN format, it must be set via the web configuration interface.
Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware . Currently the HTTP firmware server IP address is 72.172.83.110. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.
Once a Firmware Server Path is set, user needs to update the settings and reboot the device. If the configured firmware server is found and a new code image is available, the HT704 will attempt to retrieve the new image files by downloading them into the GXW400x s SRAM. During this stage, the HT704s LEDs will blink until the checking/downloading process is completed. Upon verification of checksum, the new code image will then be saved into the Flash. If TFTP/HTTP/HTTPS fails for any reason (e.g. TFTP/HTTP/HTTPS server is not responding, there are no code image files available for upgrade, or checksum test fails, etc), the HT704 will stop the TFTP/HTTP/HTTPS process and simply boot using the existing code image in the flash.
Firmware upgrade may take as long as 15 to 30 minutes over Internet, or just 5 minutes if it is performed on a LAN. It is recommended to conduct firmware upgrade in a controlled LAN environment if possible. For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade.
Grandstreams latest firmware is available at http://www.grandstream.com/support/firmware . Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment.
Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade. from A http://support.solarwinds.net/updates/New-customerFree.cfm. Our latest official release can be downloaded from http://www.grandstream.com/y-firmware.htm. free windows download available version server TFTP for is Instructions for local firmware upgrade:
1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the HT704 device in the same LAN segment. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 29 of 32 Last Updated: 02/2012 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from
"Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phones web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6. Update the change and reboot the unit End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. Config Server Path is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The Config Server Path can be same or different from the Firmware Server Path. A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with Admin Password in the ADVANCED SETTINGS page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When Grandstream Device boots up or reboots, it will issue request for configuration file named cfgxxxxxxxxxxxx, where xxxxxxxxxxxx is the LAN MAC address of the device, i.e., cfg000b820102ab. The configuration file name should be in lower cases. Firmware and Configuration File Prefix and Postfix Firmware Prefix and Postfix allows device to download the firmware name with the matching Prefix and Postfix. This makes it the possible to store ALL of the firmware with different version in one single directory. Similarly, Config File Prefix and Postfix allows device to download the configuration file with the matching Prefix and Postfix. Thus multiple configuration files for the same device can be stored in one directory. In addition, when the field Check New Firmware only when F/W pre/suffix changes is set to Yes, the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix. Managing Firmware and Configuration File Download When Automatic Upgrade is set Yes, every the auto check will be done in the minute specified in this field. If set to daily at hour (0-23), Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to weekly on day (0-6) the auto check will be done in the day specified in this field. This allows the device periodically check if there are any new changes need to be taken on a scheduled time. By defining different intervals in P193 for different devices, Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time. Automatic Upgrade:
No Yes, every 10080 minutes(60-5256000). Yes, daily at hour 1
(0-23). Yes, weekly on day 1
(0-6). Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 30 of 32 Last Updated: 02/2012 RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. FACTORY RESET There are two (2) methods for resetting your unit:
Reset Button Reset default factory settings following these four (4) steps:
1. Unplug the Ethernet cable. 2. Locate a needle-sized hole on the back panel of the gateway unit next to the power connection. 3. 4. Take out the pin. All unit settings are restored to factory settings. Insert a pin in this hole, and press for about 7 seconds. IVR Command Reset default factory settings using the IVR Prompt (Table 5):
1. Dial *** for voice prompt. 2. Enter 99 and wait for reset voice prompt. 3. Enter the encoded MAC address (Look below on how to encode MAC address). 4. Wait 15 seconds and device will automatically reboot and restore factory settings. Encode the MAC Address 1. Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the unit. 2. Key in the MAC address. Use the following mapping:
0-9: 0-9 A: 22 (press the 2 key twice, A will show on the LCD) B: 222 C: 2222 D: 33 (press the 3 key twice, D will show on the LCD) E: 333 F: 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as 0002228200333395. NOTE:
1. Factory Reset will be disabled if the Lock keypad update is set to Yes. 2. Please be aware by default the HT704 WAN side HTTP access is disabled. After a factory reset, the devices web configuration page can be accessed only from its LAN port. 3. If the HT704 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 31 of 32 Last Updated: 02/2012 FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC 15.105 Class B
(b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Grandstream Networks, Inc. HT-704 User Manual Firmware Version 1.0.0.17 Page 32 of 32 Last Updated: 02/2012
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2016-02-04 | JBP - Part 15 Class B Computing Device Peripheral | Class II permissive change or modification of presently authorized equipment | |
2 | 2016-01-28 | JBP - Part 15 Class B Computing Device Peripheral | ||
3 | 2013-09-09 | JBP - Part 15 Class B Computing Device Peripheral | ||
4 | 2013-01-15 | JBP - Part 15 Class B Computing Device Peripheral | ||
5 | 2012-02-08 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 5 | Effective |
2016-02-04
|
||||
1 2 3 4 5 |
2016-01-28
|
|||||
1 2 3 4 5 |
2013-09-09
|
|||||
1 2 3 4 5 |
2013-01-15
|
|||||
1 2 3 4 5 |
2012-02-08
|
|||||
1 2 3 4 5 | Applicant's complete, legal business name |
Grandstream Networks, Inc.
|
||||
1 2 3 4 5 | FCC Registration Number (FRN) |
0020352431
|
||||
1 2 3 4 5 | Physical Address |
126 Brookline Ave, 3rd Floor
|
||||
1 2 3 4 5 |
Boston, Massachusetts 02215 USA
|
|||||
1 2 3 4 5 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 5 | TCB Application Email Address |
c******@emcc.de
|
||||
1 2 3 4 5 |
k******@emcc.de
|
|||||
1 2 3 4 5 |
T******@TIMCOENGR.COM
|
|||||
1 2 3 4 5 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 3 4 5 | Grantee Code |
YZZ
|
||||
1 2 3 4 5 | Equipment Product Code |
HT70X
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 | Name |
N****** W********
|
||||
1 2 3 4 5 | Telephone Number |
1-617********
|
||||
1 2 3 4 5 | Fax Number |
1-617********
|
||||
1 2 3 4 5 |
N******@grandstream.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 2 3 4 5 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | ANALOG TELEPHONE ADAPTER | ||||
1 2 3 4 5 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 5 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 3 4 5 | Original Equipment | |||||
1 2 3 4 5 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 3 4 5 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 | Grant Comments | This grant does not pertain to equipment approval requirements under Part 68. Class II Change: This Class II Change incorporates alternate parts. | ||||
1 2 3 4 5 | Class II Change: This Class II Change incorporates alternate parts. | |||||
1 2 3 4 5 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 | Firm Name |
Ke Mei Ou Laboratory Co., Ltd.
|
||||
1 2 3 4 5 |
Galanz
|
|||||
1 2 3 4 5 | Name |
A**** L********
|
||||
1 2 3 4 5 |
L******** H********
|
|||||
1 2 3 4 5 | Telephone Number |
86755********
|
||||
1 2 3 4 5 |
86-75********
|
|||||
1 2 3 4 5 | Fax Number |
86755********
|
||||
1 2 3 4 5 |
86-75********
|
|||||
1 2 3 4 5 |
a******@kmolab.com
|
|||||
1 2 3 4 5 |
I******@ecmg-global.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B | 68 | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15B | |||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15B | 68 | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15B | |||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 15B |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC