all | frequencies |
|
|
|
exhibits | applications |
---|---|---|---|---|---|---|
manuals |
app s | submitted / available | |||||||
---|---|---|---|---|---|---|---|---|
1 2 3 4 5 6 |
|
User Manual | Users Manual | 262.42 KiB | March 04 2014 | |||
1 2 3 4 5 6 |
|
User Manual 1 | Users Manual | 1.88 MiB | March 04 2014 | |||
1 2 3 4 5 6 |
|
User Manual 2 | Users Manual | 4.12 MiB | March 04 2014 | |||
1 2 3 4 5 6 | Cover Letter(s) | December 02 2016 | ||||||
1 2 3 4 5 6 | Cover Letter(s) | December 02 2016 | ||||||
1 2 3 4 5 6 | External Photos | December 02 2016 | ||||||
1 2 3 4 5 6 | Internal Photos | December 02 2016 | ||||||
1 2 3 4 5 6 | Test Report | December 02 2016 | ||||||
1 2 3 4 5 6 | Test Setup Photos | December 02 2016 | ||||||
1 2 3 4 5 6 | Test Setup Photos | |||||||
1 2 3 4 5 6 | Cover Letter(s) | March 04 2014 | ||||||
1 2 3 4 5 6 | Cover Letter(s) | March 04 2014 | ||||||
1 2 3 4 5 6 | ID Label/Location Info | March 04 2014 | ||||||
1 2 3 4 5 6 | RF Exposure Info | March 04 2014 | ||||||
1 2 3 4 5 6 | Cover Letter(s) | March 04 2014 | ||||||
1 2 3 4 5 6 | ID Label/Location Info | March 04 2014 |
1 2 3 4 5 6 | User Manual | Users Manual | 262.42 KiB | March 04 2014 |
GXV3240,GXV3275 Users Manual Regulatory EU Compliance Statement:
The device complies with EU EMF Directive 1999/519/EC can be used in the European Community. Hereby, (Grandstream Networks, INC), declares that this (IP Multimedia Phone ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. FCC Compliance Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Important: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. RF Exposure:
This equipment complies with FCCs and Europe's RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed and operated to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Installers must ensure that 20cm separation distance will be maintained between the device (excluding its handset) and users.
1 2 3 4 5 6 | User Manual 1 | Users Manual | 1.88 MiB | March 04 2014 |
Grandstream Networks, Inc. GXV3275 Enterprise Application Phone User Manual Grandstream Networks, Inc. GXP3275 Enterprise Application Phone User Manual www.grandstream.cn x-PDFDivision GXV3275 User Manual GXV3275 User Manual Index CHANGE LOG .................................................................................................. 3 FIRMWARE VERSION 1.0.0.9 ................................................................................................. 3 FIRMWARE VERSION 10.13.12.2 ........................................................................................... 3 WELCOME ........................................................................................................ 4 PRODUCT OVERVIEW ........................................................................................................... 5 FEATURE HIGHLIGHTS .......................................................................................................... 7 INSTALLATION ................................................................................................. 9 EQUIPMENT PACKAGING ...................................................................................................... 9 PRODUCT APPEARANCE ...................................................................................................... 9 CONNECTING YOUR PHONE .............................................................................................. 12 GETTING TO KNOW GXV3275 ..................................................................... 14 SOFTWARE FEATURES ....................................................................................................... 14 HARDWARE FEATURES ....................................................................................................... 15 USING THE MESSAGE WAITING INDICATOR ..................................................................... 16 MANAGING STATUS BAR ..................................................................................................... 17 ONSCREEN KEYBOARD ...................................................................................................... 19 ENGLISH INPUT METHOD ............................................................................................. 19 CHINESE KEYBOARD .................................................................................................... 19 NUMBER AND SYMBOLS .............................................................................................. 20 DESKTOP .............................................................................................................................. 20 ASSISTIVE TOUCH ........................................................................................ 22 USING TOUCHSCREEN ....................................................................................................... 22 SHORTCUT KEYS ................................................................................................................. 23 MANAGING STATUS BAR ..................................................................................................... 24 DESKTOP MENU ................................................................................................................... 27 SWITCH DESKTOPS ............................................................................................................. 28 EDIT DESKTOP ..................................................................................................................... 28 ADDING AN APP TO DESKTOP ..................................................................................... 29 ADDING AN ITEM TO DESKTOP .................................................................................... 30 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 I x-PDFDivision GXV3275 User Manual MANAGING DESKTOP APPS AND ITEMS ..................................................................... 31 DESKTOP ACCOUNT ..................................................................................................... 34 MANAGING APPS ................................................................................................................. 36 EDITING WALLPAPER .......................................................................................................... 37 MAKING PHONE CALLS ............................................................................... 38 ACCOUNT ............................................................................................................................. 38 MAKING A CALL .................................................................................................................... 39 DIRECT DIALING ............................................................................................................ 39 REDIAL ........................................................................................................................... 40 CONTACTS ..................................................................................................................... 40 CALL HISTORY ............................................................................................................... 41 DIRECT IP CALL ............................................................................................................. 42 ANSWERING A CALL ............................................................................................................ 43 SINGLE INCOMING CALL .............................................................................................. 43 MULTIPLE INCOMING CALL .......................................................................................... 45 ACTIVE CALL ........................................................................................................................ 46 CALL HOLD AND CALL RESUME .................................................................................. 46 CALL RECORD ............................................................................................................... 47 MUTE .............................................................................................................................. 48 VOICE CHANNEL SWITCH ............................................................................................ 49 DND ....................................................................................................................................... 51 MISSED CALLS ..................................................................................................................... 52 CALL TRANSFER .................................................................................................................. 53 BLIND TRANSFER .......................................................................................................... 53 ATTENDED TRANSFER ................................................................................................. 55 6-WAY CONFERENCE .......................................................................................................... 58 INITIATE CONFERENCE ................................................................................................ 58 REMOVE PARTY FROM CONFERENCE ....................................................................... 60 END CONFERENCE ....................................................................................................... 61 HOLD & RESUME CONFERENCE ................................................................................. 61 MPK ....................................................................................................................................... 62 VOICEMAIL ........................................................................................................................... 64 SCA ....................................................................................................................................... 66 ACTIVATE CALL FEATURES ................................................................................................. 67 CONTACTS ..................................................................................................... 70 ADD CONTACT ..................................................................................................................... 72 DIRECT ADD ................................................................................................................... 72 BATCH IMPORT .............................................................................................................. 72 DOWNLOAD ................................................................................................................... 73 SEARCH CONTACTS ............................................................................................................ 74 DIRECT SEARCH ........................................................................................................... 74 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 II x-PDFDivision GXV3275 User Manual VIEW FAVORITES .......................................................................................................... 74 VIEW GROUPS ............................................................................................................... 75 MANAGE CONTACTS ........................................................................................................... 75 DELETE CONTACTS ...................................................................................................... 75 EXPORT CONTACTS ..................................................................................................... 76 SEND CONTACTS .......................................................................................................... 77 CONTACTS STORAGE STATUS .................................................................................... 77 ADD GOOGLE ACCOUNT .............................................................................................. 78 ADD CONTACT TO FAVORITES..................................................................................... 79 ADD GROUPS ................................................................................................................ 81 TOOLS ............................................................................................................ 84 FILEMANAGER ..................................................................................................................... 84 COPY FILE ...................................................................................................................... 84 MOVE FILE ..................................................................................................................... 86 SEND FILE ...................................................................................................................... 87 DELETE FILE .................................................................................................................. 87 RENAME FILE ................................................................................................................ 88 LDAP(NOT SUPPORT NOW) ................................................................................................ 89 CALL HISTORY ..................................................................................................................... 90 BLACKLIST ............................................................................................................................ 94 SMS ....................................................................................................................................... 97 VIEW SMS ...................................................................................................................... 98 NEW SMS ....................................................................................................................... 99 MANAGE SMS .............................................................................................................. 100 RECORDER ........................................................................................................................ 101 NORMAL RECORDER .................................................................................................. 101 CALL RECORDER ........................................................................................................ 103 IP LOCATION ....................................................................................................................... 103 DIAGNOSIS ......................................................................................................................... 104 FTP SERVER ....................................................................................................................... 105 MULTIMEDIA ................................................................................................ 108 GALLERY ............................................................................................................................ 108 BROWSER .......................................................................................................................... 112 MUSIC ................................................................................................................................. 114 RSS NEWS .......................................................................................................................... 114 WEATHER FORECAST ....................................................................................................... 116 GS MARKET ................................................................................................. 118 VIEW APPS DETAILS ......................................................................................................... 118 SEARCH APPS .................................................................................................................... 119 DOWNLOAD AND INSTALL APPS ....................................................................................... 119 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 III x-PDFDivision GXV3275 User Manual UPDATE APPS .................................................................................................................... 120 CONNECTING TO NETWORKS AND DEVICES ........................................ 121 NETWORK ........................................................................................................................... 121 ENABLE ETHERNET .................................................................................................... 121 DHCP ............................................................................................................................ 122 ENABLE PPPoE ............................................................................................................ 122 WI-FI .................................................................................................................................... 122 ENABLE WI-FI .............................................................................................................. 122 SEARCH AND ADD WI-FI ............................................................................................. 123 BLUETOOTH ....................................................................................................................... 123 ENABLE BLUETOOTH.................................................................................................. 123 BLUETOOTH SETTINGS .............................................................................................. 124 SEARCH AND PAIR BLUETOOTH ................................................................................ 124 CONNECTING TO A BLUETOOTH DEVICE ................................................................. 126 SEND FILES VIA BLUETOOTH .................................................................................... 126 USE BLUETOOTH HEADSET FOR CALLS .................................................................. 128 EHS HEADSET .................................................................................................................... 128 EXTERNAL USB DEVICE .................................................................................................... 128 EXTERNAL SD CARD ......................................................................................................... 129 GXV3275 LCD SETTINGS ........................................................................... 131 PERSONALIZED ACCOUNT ............................................................................................... 132 WIRELESS & NETWORK .................................................................................................... 133 SOUND ................................................................................................................................ 133 DISPLAY .............................................................................................................................. 134 STORAGE ........................................................................................................................... 134 APPLICATIONS ................................................................................................................... 134 LOCATION ACCESS ............................................................................................................ 135 SECURITY SETTINGS ........................................................................................................ 135 LANGUAGE &KEYBOARD .................................................................................................. 136 ACCOUNTS ......................................................................................................................... 136 DATE &TIME ........................................................................................................................ 137 ABOUT PHONE ................................................................................................................... 137 ADVANCED SETTINGS ....................................................................................................... 137 REBOOT .............................................................................................................................. 138 GXV3275 WEB GUI ...................................................................................... 139 DEFINITIONS ...................................................................................................................... 139 ACCESSING GXV3275 WEB GUI ....................................................................................... 140 IP ADDRESS........................................................................................................................ 140 TO ACCESS THE GXV3275 WEB GUI ................................................................................ 140 SAVE CHANGES ................................................................................................................. 141 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 IV x-PDFDivision GXV3275 User Manual CONFIGURE WEB PAGE .................................................................................................... 142 TOOLBAR ..................................................................................................................... 142 STATUS......................................................................................................................... 143 ACCOUNT .................................................................................................................... 146 ADVANCED SETTINGS ................................................................................................ 161 MAINTENANCE ............................................................................................................ 169 UPGRADING AND PROVISIONING ............................................................ 189 CONFIGURATION FILE DOWNLOAD ................................................................................. 189 CONFIGURE SERVER ........................................................................................................ 190 CONFIGURE TFTP SERVER ........................................................................................ 190 CONFIGURE HTTP SERVER ....................................................................................... 192 FIRMWARE UPDATE ........................................................................................................... 193 UPDATE VIA UPLOAD FIRMWARE FILE ..................................................................... 193 MANUAL UPDATE ........................................................................................................ 194 AUTO UPGRADE .......................................................................................................... 195 FACTORY RESET ............................................................................................................... 196 VIA LCD MENU ............................................................................................................. 197 VIA THE WEB GUI ........................................................................................................ 198 VIA BUTTONS ............................................................................................................... 198 FAQs ............................................................................................................. 199 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 V x-PDFDivision GXV3275 User Manual Table of Figures Figure 1 GXV3275 Front View .......................................................................................................... 10 Figure 2 GXV3275 Back View .......................................................................................................... 11 Figure 3 GXV3275 Side View ........................................................................................................... 12 Figure 4 GXV3275 MWI LED Status ................................................................................................ 16 Figure 5 GXV3275 English Keyboard ............................................................................................... 19 Figure 6 GXV3275 English Keyboard-Uppercase ............................................................................ 19 Figure 7 GXV3275 English Input Method-Numbers and Symbols ................................................... 20 Figure 8 GXV3275 English Input Method-More Numbers and Symbols .......................................... 20 Figure 9 GXV3275 Multi-screens ...................................................................................................... 21 Figure 10 GXV3275 Finger Gestures ............................................................................................... 22 Figure 11 GXV3275 Open Status Bar .............................................................................................. 24 Figure 12 GXV3275 Status Bar-Notification ..................................................................................... 25 Figure 13 XV3275 Status Bar-System Settings ................................................................................ 26 Figure 14 GXV3275 Idle Screen Menu ............................................................................................. 27 Figure 15 GXV3275 Switch Desktops .............................................................................................. 28 Figure 16 GXV3275 Edit Desktop ..................................................................................................... 29 Figure 17 GXV3275 Add App to Desktop ......................................................................................... 30 Figure 18 GXV3275 Edit Widgets ..................................................................................................... 31 Figure 19 GXV3275 Clock Interface ................................................................................................. 32 Figure 20 GXV3275 Move Clock to Desktop .................................................................................... 32 Figure 21 GXV3275 Remove Clock from Desktop ........................................................................... 33 Figure 22 GXV3275 Edit Clock Size ................................................................................................. 34 Figure 23 GXV3275 Add Account to Desktop .................................................................................. 34 Figure 24 GXV3275 Confirm to Add Account to Desktop ................................................................ 35 Figure 25 GXV3275 Account Interface ............................................................................................. 35 Figure 26 GXV3275 Application Interface ........................................................................................ 36 Figure 27 GXV3275 Choose Wallpaper ........................................................................................... 37 Figure 28 GXV3275 Registered Account Status .............................................................................. 38 Figure 29 GXV3275 Call Interface .................................................................................................... 39 Figure 30 GXV3275 View Contacts .................................................................................................. 41 Figure 31 GXV3275 Call History ....................................................................................................... 42 Figure 32 GXV3275 Call Interface-Input IP Address ........................................................................ 43 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 VI x-PDFDivision GXV3275 User Manual Figure 33 GXV3275 Single Incoming Call ........................................................................................ 44 Figure 34 GXV3275 Incoming Video Call-Ring Interface ................................................................. 44 Figure 35 GXV3275 Multiple Incoming Calls-Incoming Call Prompt Dialog .................................... 45 Figure 36 GXV3275 Call on Hold ..................................................................................................... 47 Figure 37 GXV3275 Call Record-More ............................................................................................. 48 Figure 38 GXV3275 Call Mute .......................................................................................................... 49 Figure 39 GXV3275 Switch to Other Voice Channels ...................................................................... 49 Figure 40 GXV3275 Drop-down Status Bar-System Settings .......................................................... 52 Figure 41 GXV3275 Missed Calls Remind Interface ........................................................................ 53 Figure 42 GXV3275 Transfer-Blind Transfer .................................................................................... 54 Figure 43 GXV3275 Transferring-Blind Transfer .............................................................................. 54 Figure 44 GXV3275 Transfe -Attended Transfer .............................................................................. 56 Figure 45 GXV3275 Call Forward-Select Forward Mode ................................................................. 56 Figure 46 GXV3275 Call Forward -Transferring ............................................................................. 57 Figure 47 GXV3275 Call Forward-Split ............................................................................................ 57 Figure 48 GXV3275 Conference Interface ....................................................................................... 58 Figure 49 GXV3275 Manually Add Party to Conference .................................................................. 59 Figure 50 GXV3275 Invite Party to Conference ............................................................................... 59 Figure 51GXV3275 3-way Conference Call Established .................................................................. 60 Figure 52 GXV3275 Disconnect Party from Conference .................................................................. 61 Figure 53 GXV3275 Add MPK Number ............................................................................................ 62 Figure 54 GXV3275 MPK Number List ............................................................................................. 63 Figure 55 GXV3275 Add Number from Contacts ............................................................................. 63 Figure 56 GXV3275 MPK Number Interface .................................................................................... 64 Figure 57 GXV3275 Advanced Settings-Account............................................................................. 65 Figure 58 GXV3275 Read Voicemail ................................................................................................ 65 Figure 59 GXV3275 SCA Settings via LCD ...................................................................................... 67 Figure 60 GXV3275 SCA Setting via Web GUI ................................................................................ 67 Figure 61 GXV3275 View Contacts .................................................................................................. 71 Figure 62 GXV3275 Add New Contact ............................................................................................. 72 Figure 63 GXV3275 Batch Import Contacts ..................................................................................... 73 Figure 64 GXV3275 Download Contacts .......................................................................................... 74 Figure 65 GXV3275 Contacts-View Groups ..................................................................................... 75 Figure 66 GXV3275 Import Contacts ................................................................................................ 76 Figure 67 GXV3275 Contacts Storage Status .................................................................................. 77 Figure 68 GXV3275 Account-Sync Interface .................................................................................... 78 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 VII x-PDFDivision GXV3275 User Manual Figure 69 GXV3275 Add Google Account ........................................................................................ 79 Figure 70 GXV3275 Add Google Account- Wizard 1 ....................................................................... 79 Figure 71 GXV3275 Add Google Account- Wizard 2 ....................................................................... 79 Figure 72 GXV3275 Contacts-Favorites ........................................................................................... 80 Figure 73 GXV3275 Edit New Contact ............................................................................................. 81 Figure 74 GXV3275 Contacts Interface-Operating Menu ................................................................ 81 Figure 75 GXV3275 Contacts-Groups .............................................................................................. 82 Figure 76 GXV3275 Add New Groups .............................................................................................. 83 Figure 77 GXV3275 FileManager-Editing ......................................................................................... 85 Figure 78 GXV3275 FileManager-Root Directory............................................................................. 86 Figure 79 GXV3275 FileManager-Delete File .................................................................................. 88 Figure 80 GXV3275 FileManager-Rename File ............................................................................... 89 Figure 81 GXV3275 LDAP Settings .................................................................................................. 89 Figure 82 GXV3275 LDAP-Search Contact ..................................................................................... 90 Figure 83 GXV3275 LDAP-Add Contact........................................................................................... 90 Figure 84 GXV3275 LDAP-Batch Add Contact ................................................................................ 90 Figure 85 GXV3275 LDAP-Confirm to Batch Add Contacts............................................................. 90 Figure 86 GXV3275 Call History ....................................................................................................... 91 Figure 87 GXV3275 Call History Details........................................................................................... 92 Figure 88 GXV3275 Empty Call History ........................................................................................... 93 Figure 89 GXV3275 Editing Call History........................................................................................... 94 Figure 90 GXV3275 Blacklist-Block History ..................................................................................... 94 Figure 91 GXV3275 Manually Add Number to Blacklist ................................................................... 95 Figure 92 GXV3275 Editing Blacklist List ......................................................................................... 96 Figure 93 GXV3275 Blacklist Settings .............................................................................................. 96 Figure 94 GXV3275 Blacklist Block History Notification ................................................................. 97 Figure 95 GXV3275 SMS List ........................................................................................................... 98 Figure 96 GXV3275 Send SMS ........................................................................................................ 99 Figure 97 GXV3275 New SMS ......................................................................................................... 99 Figure 98 GXV3275 Recorder ........................................................................................................ 101 Figure 99 GXV3275 Normal Recorder ............................................................................................ 102 Figure 100 GXV3275 Normal Record-Recording ........................................................................... 102 Figure 101 GXV3275 Call Recordings ............................................................................................ 103 Figure 102 GXV3275 IP Location ................................................................................................... 104 Figure 103 GXV3275 Diagnosis ..................................................................................................... 105 Figure 104 GXV3275 FTP Server ................................................................................................... 106 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 VIII x-PDFDivision GXV3275 User Manual Figure 105 GXV3275 FTP Server- Start FTP Server ..................................................................... 106 Figure 106 GXV3275 FTP Server Settings .................................................................................... 107 Figure 107 GXV3275 Gallery .......................................................................................................... 109 Figure 108 GXV3275 Gallery-Images List ...................................................................................... 110 Figure 109 GXV3275 Gallery- View Image in Full Screen ............................................................. 110 Figure 110 GXV3275 Gallery- Edit Image ...................................................................................... 111 Figure 111 GXV3275 Gallery- Edit Image via Menu Options ......................................................... 111 Figure 112 GXV3275 Gallery- Editing Image ................................................................................. 112 Figure 113 GXV3275 Browser ........................................................................................................ 113 Figure 114 GXV3275 Operating Browser via Menu Options ......................................................... 113 Figure 115 GXV3275 Music Interface ............................................................................................. 114 Figure 116 GXV3275 RSS News Widget ....................................................................................... 115 Figure 117 GXV3275 RSS News Settings ..................................................................................... 116 Figure 118 GXV3275 Weather Forecast Widget ............................................................................ 116 Figure 119 GXV3275 Weather Forecast- Details Interface ............................................................ 117 Figure 120 GXV3275 GS Market .................................................................................................... 119 Figure 121 GXV3275 GS Market-Download .................................................................................. 120 Figure 122 GXV3275 GS Market - Installed ................................................................................... 120 Figure 123 GXV3275 Wi-Fi Connection ......................................................................................... 123 Figure 124 GXV3275 Bluetooth Settings ........................................................................................ 124 Figure 125 GXV3275 Search Bluetooth ......................................................................................... 125 Figure 126 GXV3275 Pair Bluetooth .............................................................................................. 125 Figure 127 GXV3275 Bluetooth Device Settings............................................................................ 126 Figure 128 GXV3275 Send File via Bluetooth ................................................................................ 127 Figure 129 GXV3275 Transmit File via Bluetooth .......................................................................... 127 Figure 130 GXV3275 EHS Headset Status .................................................................................... 128 Figure 131 GXV3275 External USB Drive Status........................................................................... 129 Figure 132 GXV3275 External SD Card Status .............................................................................. 130 Figure 133 GXV3275 System Settings ........................................................................................... 132 Figure 134 GXV3275 Google Play-Add Account............................................................................ 136 Figure 135 GXV3275 Desktop Widget-Account ............................................................................. 140 Figure 136 GXV3275 Web GUI-Login ............................................................................................ 141 Figure 137 GXV3275 Web GUI-Toolbar ......................................................................................... 142 Figure 138 GXV3275 Web GUI Status-Account Status ................................................................. 143 Figure 139 GXV3275 Web GUI Status-Network Status ................................................................. 144 Figure 140 GXV3275 Web GUI Status-System Info ...................................................................... 145 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 IX x-PDFDivision GXV3275 User Manual Figure 141 GXV3275 Web GUI Account -General Settings ........................................................... 146 Figure 142 GXV3275 Web GUI Account-Network Settings ........................................................... 148 Figure 143 GXV3275 Web GUI Account-SIP Settings ................................................................... 150 Figure 144 GXV3275 Web GUI Account- Codec Settings ............................................................. 154 Figure 145 GXV3275 Web GUI Account Call Settings ................................................................ 157 Figure 146 GXV3275 Web GUI-Advanced Settings ....................................................................... 161 Figure 147 GXV3275 Web GUI Advanced Settings-Call Features ................................................ 163 Figure 148 GXV3275 Web GUI Advanced Settings-Video Settings .............................................. 165 Figure 149 GXV3275 Web GUI Advanced Settings-Tone Generator ............................................ 166 Figure 150 GXV3275 Web GUI Advanced Settings-MPK General Settings .................................. 167 Figure 151 GXV3275 Web GUI Advanced Settings- MPK LCD Settings ...................................... 168 Figure 152 GXV3275 Web GUI-Maintenance ................................................................................ 170 Figure 153 GXV3275 Web GUI Maintenance-Time Settings ......................................................... 172 Figure 154 GXV3275 Web GUI Maintenance-Web/SSH Access .................................................. 173 Figure 155 GXV3275 Web GUI Maintenance-Upgrade ................................................................. 175 Figure 156 GXV3275 Web GUI Maintenance-Syslog .................................................................... 178 Figure 157 GXV3275 Web GUI Maintenance-Logcat .................................................................... 179 Figure 158 GXV3275 Web GUI Maintenance Debug ................................................................... 180 Figure 159 GXV3275 Web GUI Maintenance-Language ............................................................... 181 Figure 160 GXV3275 Web GUI Maintenance-TR-069 ................................................................... 182 Figure 161 GXV3275 Web GUI Maintenance-Contacts ................................................................. 183 Figure 162 GXV3275 Web GUI Maintenance-LDAP Book ............................................................ 185 Figure 163 GXV3275 Web GUI Maintenance-Device Manager ..................................................... 187 Figure 164 HFTP Server Interface .................................................................................................. 190 Figure 165 HFTP Server Interface -Configure Dialog .................................................................... 191 Figure 166 Set HFTP Server Path .................................................................................................. 191 Figure 167 Confirm Changes .......................................................................................................... 191 Figure 168 Select Firmware File ..................................................................................................... 194 Figure 169 Set up Auto Update ...................................................................................................... 194 Figure 170 Set up Automatic Upgrade Rule ................................................................................... 194 Figure 171 Set up Firmware update Mode ..................................................................................... 194 Figure 172 Set up whether to Enable Option 66 Override Server .................................................. 195 Figure 173 Automatic Upgrade Setting........................................................................................... 195 Figure 174 Automatic Upgrade Rule Setting .................................................................................. 196 Figure 175 Upgrade Setting ............................................................................................................ 196 Figure 176 Set up Whether to Enable DHCP Option 66 Server .................................................... 196 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 X x-PDFDivision GXV3275 User Manual Figure 177 Factory Reset ............................................................................................................... 197 Figure 178 Web GUI-Factory Reset ............................................................................................... 198 Figure 179 Web GUI-Confirm Factory Reset ................................................................................. 198 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version0.2 XI x-PDFDivision GXV3275 User Manual CHANGE LOG Table of Tables Table 1GXV3275 Front View Icons .................................................................................................. 10 Table 2 GXV3275 Back View Icons .................................................................................................. 11 Table 3 GXV3275 Side View Ports ................................................................................................... 12 Table 4 GXV3275 Software Features ............................................................................................... 14 Table 5 GXV3275 Hardware Features ............................................................................................. 15 Table 6 GXV3275 Status Bar Icons .................................................................................................. 17 Table 7 GXV3275 Function Codes ................................................................................................... 68 Table 8 Users Access Permissions ................................................................................................ 142 Table 9 Status/Account Status Parameters .................................................................................... 143 Table 10 Status/Network Status Parameters ................................................................................. 144 Table 11 Status/System Info Parameters ....................................................................................... 145 Table 12 Account/General Settings Parameters ............................................................................ 146 Table 13 Account/Network Settings Parameters ............................................................................ 148 Table 14 Account/SIP Settings Parameters ................................................................................... 150 Table 15 Account/Codec Settings Parameters ............................................................................... 154 Table 16 Account/Call Settings Parameters ................................................................................... 157 Table 17 Advanced Settings/General Settings Parameters ........................................................... 162 Table 18 Advanced Settings/Call Features Parameters ................................................................ 163 Table 19 Advanced Settings/Video Settings Parameters ............................................................... 165 Table 20 Advanced Settings- Tone Generator Parameters ........................................................... 166 Table 21 Advanced Settings/ MPK General Settings Parameters ................................................. 167 Table 22 Advanced Settings/ MPK LCD Settings Parameters ....................................................... 168 Table 23 Maintenance/Network Settings Parameters .................................................................... 171 Table 24 Maintenance-Time Settings Parameters ......................................................................... 172 Table 25 Maintenance/ Web/SSH Access Parameters .................................................................. 173 Table 26 Maintenance/Upgrade Parameters .................................................................................. 175 Table 27 Maintenance/Syslog Parameters ..................................................................................... 178 Table 28 Maintenance/Logcat Parameters ..................................................................................... 179 Table 29 Maintenance/Debug Parameters ..................................................................................... 180 Table 30 Maintenance-Language Parameters ............................................................................... 181 Table 31Maintenance/TR-069 Parameters .................................................................................... 182 Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 1 x-PDFDivision GXV3275 User Manual CHANGE LOG Table 32 Maintenance/Contacts Parameters ................................................................................. 184 Table 33 Maintenance/LDAP Book Parameters ............................................................................. 185 Table 34 Maintenance/Device Manager Parameters ..................................................................... 187 Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 2 x-PDFDivision GXV3275 User Manual CHANGE LOG CHANGE LOG This section introduces the latest version of GXV3275 and the new features. Only major new features or major document updates are listed here. FIRMWARE VERSION 1.0.0.9 Added revised figures. FIRMWARE VERSION 10.13.12.2 This is the initial version. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 3 x-PDFDivision GXV3275 User Manual WELCOME WELCOME Thank you for purchasing Grandstream GXV3275 Enterprise Application Phone. GXV3275 is a collection of intelligent multimedia IP phone with epoch-making innovation. Featuring Android 4.2 and its vast number of 3rd party applications and loaded with multiple built-in applications as well as unprecedented power for advanced custom business applications development and personalization, the GXV3275 ranks top in the multimedia phone series in the modern age of the internet. This user manual is designed to help you to understand how to configure and manage the GXV3275 enterprise application phone including senior phone function settings and operatings, such as multi-party conferences. In order to help users to configure and manage GXV3275, the manual also introduces in detail how to install and upgrade this unit with ease. This manual is mainly suitable for users and administrator with certain network knowledge foundation. DOCUMENT GXV3275 QIG( Quick Installation Guide) Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 4 x-PDFDivision GXV3275 User Manual WELCOME The QIG manual is designed to help you understand how to configure and manage the GXV Enterprise Application Phone. The guide is included in the phone packaging box. GXV3275 User Manual The user manual help users to get to know phone features and it will explain how to fully utilize the phones voice calling features as well as explore all the built-in feature-rich applications. Get to know the latest electronic version of this user manual as well as for more information of GXV3275, please click here: http://www.grandstream.cn PRODUCT OVERVIEW GXV3275 represents the future of enterprise business telephones in modern internet age. Featuring Android 4.2 and its vast number of 3rd party applications, a1024x600 capacitive touch screen TFT LCD, dual Gigabit network ports, integrated PoE+, WI-Fi and Bluetooth. The GXV3275 delivers superior HD audio quality, leading edge telephony features, integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning. Built with advanced security protection for privacy, this enterprise application phone also features broad interoperability with most 3rd party SIP based devices, IP PBX and major IMS platforms. The GXV3275 is an innovative smart desk phone loaded with tremendous value for Web-integrated business communications as well as unprecedented power for advanced custom business Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 5 x-PDFDivision GXV3275 User Manual WELCOME applications development and personalization. This unique product is distinguished in a special class of its own. Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning:
Please do not use a different power adaptor with the GXV3275 as it may cause damage to the products and void the manufacturer warranty. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. RF Exposure Information The transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 6 x-PDFDivision GXV3275 User Manual WELCOME Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. HerebyGrandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC This document is subject to change without notice. The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support FEATURE HIGHLIGHTS 7" 1024x600 pixel 5-point capacitive touch screen TFT LCD with multiple screen design;
1 million pixel built-in camera and Wi-Fi;
6 independent SIP accounts with up to 6 corresponding lines that could toggle among multiple calls. Advanced call functions like 6-way audio conference and 3-way video conference. HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance;
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 7 x-PDFDivision GXV3275 User Manual WELCOME Support Android 4.2 and the vast number of 3rd party Android applications, advanced SDK toolkit for custom business application development and deployment control;
Phonebook with up to 1000 contacts both enterprise and personal, call history with up to 1000 records;
Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, dual USB, SD, Mini HDMI, EHS (Electronic Hook-Switch) with Plantronics headsets;
NAT-T enables the phone being the Plug and Play device;
Automated provisioning using TR-069 or encrypted XML configuration file;
Support SRTP/TLS/HTTPS for advanced security and privacy protection among senior enterprise managers. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 8 x-PDFDivision GXV3275 User Manual INSTALLATION INSTALLATION EQUIPMENT PACKAGING Open the package and check all the accessories, this GXV3175 package contains:
One(1 ) Main CaseIncluding the phone stand One(1) handset One(1) Phone Cord One(1) 12V DC Power Adapter One(1) Ethernet Cable One(1) Wall Mount One(1) Screen Wiping Cloth One(1) Quick Installation Guide PRODUCT APPEARANCE FRONT VIEW Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 9 x-PDFDivision GXV3275 User Manual INSTALLATION 9 1 2 3 4 5 6 7 8 Figure 1 GXV3275 Front View Table 1GXV3275 Front View Icons No Icon Name Description
. 1 2 3 4 5 6 Front Camera 1 million pixel adjustable camera for video call and taking photos. LED Indicator Red & Green message waiting indicator LED used to indicate the current state of the unit. It could notify the users with the current status of the phone. LCD Capacitive touch screen, support multi-touch and displays GUI. Volume Decrease Volume Increase Home Icon Decreases call volume and media volume. Increases call volume and media volume. Display the main screen desktop. Long press the icon for 2 seconds to enter Applications interface. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 10 x-PDFDivision GXV3275 User Manual INSTALLATION 7 8 9 Menu Icon Display the operating menu of the current screen. Back Icon Back to the previous menu. Handset Answer/ Hang up incoming calls. MAIN CASE INTERFACE 1 9 2 3 4 5 6 7 Figure 2 GXV3275 Back View Table 2 GXV3275 Back View Icons No. Name Specification 1 2 3 4 Camera Adjust Wheel Scroll to adjust the camera location. Phone Stand Power Jack PC Port Adjust the angle the phone locates on the desk. 12V/5A Power Jack used to connect the power adapter. The phone should adopt BY type other than UPS. The usage of other adapters may lead to an insensitive touch screen. 10/100/1000Mbps Ethernet port for PC connection. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 11 x-PDFDivision GXV3275 User Manual INSTALLATION 5 6 7 8 LAN Port 10/100/1000Mbps Ethernet port connect to LAN. It supports PoE. RJ9 Headset Port Connect RJ9 headset or EHS headset. Handset Port Connect handset. Side Joint Connect USB drive, SD card, 3.5mm headset and Mini HDMI cable. Refer to figure 3 for more details. 2 1 3 4 Figure 3 GXV3275 Side View Table 3 GXV3275 Side View Ports 1 2 3 4 Mini HDMI Port Connect the display device that supports HDMI. 3.5mm Headser Port Connect 3.5mm headset. SD Port USB Port Connect SD storage device. 2 USB port to connect USB device. CONNECTING YOUR PHONE Follow the steps below to connect your GXV3275:
1. Connect the handset and the main case with the phone cord;
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 12 x-PDFDivision GXV3275 User Manual INSTALLATION 2. Connect one end of the cable to the LAN port of the phone and the other end to the external network port (the port in the office or at home);
3. Connect the power adapter to the power jack of the phone and power the device. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 13 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 GETTING TO KNOW GXV3275 SOFTWARE FEATURES Table 4 GXV3275 Software Features Features Description Lines 6 lines with up to 6 independent SIP accounts. Protocols and SIP RFC3261TCP/IP/UDPRTP/RTCPHTTP/HTTPSARPICMPDNSA record Standards SRV and NAPTRDHCPPPPoESSHTFTPNTPSTUNSIMPLELLDP-MED, LDAP, 802.1xTR-069, TLS, SRTP Graphic Display 7 5-point resistive touch screen LCD with 1024 x 600 resolution, multiple screen design. Feature Keys 2 function keys for VOLUME+ and VOLUME -, 3 Android navigations control keys for HOME, MENU, BACK. Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Wi-Fi (802.11b/g/n) and Bluetooth. Upgrade and Mass provisioning using TR-069 remote management and batch deployment or XML configuration file, firmware upgrade via TFTP/HTTP/HTTPS. Provisioning Support Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS. Applications Allow various Android 4.2 compliant applications to be developed, downloaded and Deployment run. HD Audio HD handset and speakerphone with support for wideband audio. Support for G.729A/B, G.711u/a-law, G.722 (wide-band), G.726-32, iLBC, Opus, Inband DTMF and outband DTMF (via in audio, via RFC2833, or via SIP INFO). Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 14 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 Telephony Hold, mute, transfer, park/pickup, shared-call-appearance
(SCA)/bridged-line-appearance (BLA),Auto dial when offhook, Auto Answer, CTD, Features downloadable phone book (XML, LDAP), call log ( up to 1000 records), XML custom screen,flexible dial plan, personalized music ringtones,ring-back tone and call waiting tone, server redundancy and fail-over. Skype, Microsoft LYNC, Web browser, Adobe Flash, Facebook, Twitter, Youtube, news/weather/stock, Internet Radio, alarm clock, API/SDK, and etc. Sample Applications Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES encrypted configuration file, SRTP and TLS call Encryption, 802.1x media access control. HARDWARE FEATURES Table 5 GXV3275 Hardware Features Features Description Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Auxiliary Interface Wi-Fi (802.11b/g/n) and Bluetooth. 2 USB ports. SD, EHS, RJ9 headset connector port. LCD Display 7 5-point resistive touch screen LCD with 1024 x 600 resolution Appearance Black, 5 buttons Physical 210mmW188mmL85mmH Unit Weight 0.86KG Temperature Operating Temperature: 32104oF / 040oC Storing Temperature: 14 - 140oF / -10 - 60oC Humidity 10-90% (non-condensing) Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 15 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 Compliance CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3EN60950-1, RoHS C-TICK: AS/NZS CISPR22 Class BAS/NZS CISPR24 USING THE MESSAGE WAITING INDICATOR The GXV3275 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table. Color LED Status Description Figure 4 GXV3275 MWI LED Status Fast Flashing Incoming call (including calls when conferencing and when phone is busy) Solid Calling, Talking ,Conferencing Slow Flashing Call on hold Flashing Unhandled events. Including missed call (s), New voicemail (s), New SIP Message (s). Solid High memory usage, maximum message number, full contacts storage. Red
&Green Close the phone screen then enable the screensaver. Solid Red&
Green Upgrading Fast Flashing None OFF Normal Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 16 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 MANAGING STATUS BAR The GXV3275 status bar is located on the top of the screen to indicate the current status of the phone. Please refer to Table 6 below. Table 6 GXV3275 Status Bar Icons Icon Description Network is connected. Trying to connect to network. Network disconnected. Handset. Missed call. One line is in active. Using Speaker for calls. RJ9 headset is connected Using RJ9 headset for calls. Wi-Fi is enabled and connected. Bluetooth is enabled. Downloading file via Bluetooth (Dynamic). Bluetooth has been plugged in. Using Bluetooth headset for calls. The alarm is enabled. DND is enabled. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 17 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 Mute is enabled. Speaker silent is turned off. SD Card is inserted. SD Card space or USB drive is full. USB flash drive is inserted. Downloading. System Update. Updating Application. Calendar event. Unread voicemail. 3.5mm headset is inserted. Using 3.5mm headset for calls. Calls from blacklist. Camera disabled. Full contacts storage. Connected to HIMI display device. Maximum message number. New SMS. Power the phone with PoE. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 18 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 ONSCREEN KEYBOARD The GXV3275 onscreen keyboard can be activated by tapping on an input field. ENGLISH INPUT METHOD The default English keyboard is shown in figure 5. It supports multinational language input. Tap on icon to switch input method. Figure 5 GXV3275 English Keyboard When using English input method, to switch between uppercase and lowercase input, tap on
. Figure 6 GXV3275 English Keyboard-Uppercase CHINESE KEYBOARD GXV3275 currently does not support Chinese input method, users can download and install compatible input method and use if need the Chinese keyboard. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 19 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 NUMBER AND SYMBOLS To input number and symbols, tap on to switch the mode and tap on to go to another input interface for more symbols. Figure 7 GXV3275 English Input Method-Numbers and Symbols Figure 8 GXV3275 English Input Method-More Numbers and Symbols DESKTOP GXV3275 has multiple screens manipulating with horizontal slip gestures. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 20 x-PDFDivision GXV3275 User Manual GETTING TO KNOW GXV3275 Figure 9 GXV3275 Multi-screens Widgets: GXV3275 supports tools and apps like weather forecast, Clock, RSS News, and etc. Status Bar: The Status Bar shows the current system time and phone status with notification icons like connectivity, DND, calling, etc. Refer to chapter Status Icons for more details. MENU icon. Tap to access the main menu. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 21 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH ASSISTIVE TOUCH GXV3275 screen supports multi-touch in full screen, users could operate the GXV3275 with touch or drag gestures. USING TOUCHSCREEN Figure 10 GXV3275 Finger Gestures Use your fingers to operate the following gestures on the GXV3275 as shown in figure 10:
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 22 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Tap: Briefly touch surface with fingertip once to initiate the menu, options or applications. Long PressTouch the app for extended period of time for 2 seconds bring up operation options. Flick and SlideTouch surface with one finger and slide over surface down to open the pull-down menu, slide over surface leftright or up without losing contact to page up or make some delete operations. Press and Drag: Press the item and move it by dragging the finger up and down, left and right. Zoom In/Zoom Out: Touch surface with two fingers and bring them closer together to zoom out, Touch surface with two fingers and move them apart to zoom in. Double TapRapidly touch surface twice with the fingertip to rearrange the zoomed page to fit the screen when viewing photos or WebPages. SHORTCUT KEYS GXV3275 supports shortcuts for some special operation like Screenshots, Factory Reset, Upgrade and Security. Screenshot: Press and on the keyboard in the meanwhile, the screenshot file will be saved automatically in the screenshot folder under sdcard. Factory Reset: When the MWI LED goes off for the first time after the phone is powered, press and on the keyboard in the meanwhile, remove your finger from the button when the indicator is on again. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 23 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH SD Card Upgrade: When the MWI LED goes off for the first time after the phone is powered, press the menu button and on the keyboard in the meanwhile, remove your finger from the button when the indicator is on again. Android Security Mode: Long press the after rebooted the phone. Security Mode: When the phone displays the second GRANDSTREAM pattern after powered, long press the menu button until the desktop appears to access the security mode. MANAGING STATUS BAR The GXV3275 status bar is located on the top of the screen. Touch the bar and slowly drag it down to display the full status list. Once the status bar is opened, users could view Notifications and System Settings. Figure 11 GXV3275 Open Status Bar The Notifications in the Status Bar is as shown in figure below. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 24 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Figure 12 GXV3275 Status Bar-Notification Click on the Clear All button on the upper right corner to clear all the notification messages. Click a notification message to view the details. Slide a notification message to left or right to delete it. The System Settings in the Status bar is shown below:
DND ON/OFF Mute On/Off Bluetooth On/Off Wi-Fi On/Off Brightness Media Channel Tab Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 Screen Off Handset Switch 25 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Figure 13 XV3275 Status Bar-System Settings Tap on the corresponding icon on the top of the screen to quick turn on/off the applications. Drag the seekbar behind the icon to adjust LCD brightness. Click to select Media Channels to switch default media channel. NOTE:
Handset mode is mainly used to control the audio path or GXV3275 dial-up when using the third party applications. Such third party applications often need to use media channels. Handset mode currently supports three options:
Enable: The default mode. When pick up the handset, the voice will come through the handset pathways and at the same time enable the default call interface of GXV3275. Disable: Once the handset is disabled, when running the third party applications, the voice will come through the handset pathways when users pick up the handset, but the default call interface won't be enabled and users could also hear the dial tone. The audio path would automatically switch to the speaker after being hanged up. In this mode, even if there is no third party application running on GXV3275, the dial-up interface wont be enabled automatically if users pick up the handset. But the user can realize it by pressing the speaker button. Automatic: In this mode, GXV3275 will at first automatically detect whether the audio channel has been occupied by a third party application. If has, then
"disable" mode will be activated automatically, if not, keep the "enable" model. Please note that third party programs to run will take up the audio channel. If the audio channel is occupied by a third party programs, GXV3275 will save "enable"
mode. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 26 x-PDFDivision GXV3275 User Manual DESKTOP MENU ASSISTIVE TOUCH When the GXV3275 is running on idle screen, press the Menu button to enter the menu. See figure 14. Figure 14 GXV3275 Idle Screen Menu Wallpaper: Edit the idle screen wallpaper. Preview: Add, delete and edit desktop. Edit Widgets: Users could add widgets on the desktop. Folder: Users could add new folders on the desktop. Thread Manager: Turn off applications, clean the memory and application management. System Settings: Access Settings to set features like Account, Network, Display, ect. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 27 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH SWITCH DESKTOPS Press finger slightly in free space of the screen and fast slide left or right, users can switch between different desktops. Figure 15 GXV3275 Switch Desktops EDIT DESKTOP Tap on the Menu button to open the menu, select Preview to access the interface as shown in figure 16. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 28 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Figure 16 GXV3275 Edit Desktop Add Desktop: Click on the screen to add a new desktop. Users could add up to 9 desktops. Delete Desktop: Click on the upper right corner of the blank desktop to delete it. The desktop with widgets and shortcuts on it is undeletable. Set up Home Screen Desktop: Tap on the icon on the middle bottom of one screen you would like to set as the home desktop, when the icon turns to
, it indicates the current screen has been set as the home desktop successfully. ADDING AN APP TO DESKTOP Users could add shortcuts of the commonly used applications to the desktop to make the operation more convenient. Follow the steps below:
1. Tap on the Menu button to access the menu. 2. Press the selected icon for seconds until it could move with the finger. The interface will display "Move to Desktop" prompt below the screen. See figure 17. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 29 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Figure 17 GXV3275 Add App to Desktop ADDING AN ITEM TO DESKTOP Users could add commonly-used items (Weather Forecast, RSS News, etc.) to the desktop. Follow the steps below:
1. Tap on the Menu button and click Edit Widgets in the pop-up menu to bring out a list of options as shown in figure 18. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 30 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Figure 18 GXV3275 Edit Widgets 2. Tap and press the shortcut or widget you would like to add and drag it to the desktop you want to put on. Note:
1. Please ensure that there is enough space in the desktop when adding widget. 2. Users may need to select the specific items before add them to the desktop. i.e., browser, bookmark, star-labeled contact, photos, ect. MANAGING DESKTOP APPS AND ITEMS All the GXV3275 apps/items can be accessed / /removed. Some apps support size editing. Take Clock as an example in the following chapter. OPENING AN APP Tap on Clock icon to access the interface as shown in figure 19. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 31 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Users could edit Clock after accessing it. Figure 19 GXV3275 Clock Interface MOVING AN APP Touch and hold the Clock icon, when the icon begins to float, drag it to any desktop with free space. Figure 20 GXV3275 Move Clock to Desktop Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 32 x-PDFDivision GXV3275 User Manual REMOVING AN APP ASSISTIVE TOUCH Touch and hold the Clock icon when the Recycle Bin icon displayed on the bottom as shown in figure 21, drag the widget to the Recycle Bin, when the item gets close to the Recycle Bin, it will turn red. Now lift your finger to release. Figure 21 GXV3275 Remove Clock from Desktop EDITING APP SIZE Users could set the size of some apps such as Calendar, Clock, Bookmark, ect. Long press these widgets to bring out the blue frame as shown in figure 22. Adjust the widget size by dragging the frame. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 33 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH Figure 22 GXV3275 Edit Clock Size DESKTOP ACCOUNT Account can be fixed to display on the left of the desktop. Follow the steps below to set:
1. Tap on the Menu button to select Edit Widgets in the pop-up menu. Touch and hold Account as shown in figure 23. Figure 23 GXV3275 Add Account to Desktop Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 34 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH 2. Drag the Account to the desktop and a prompt will pop up as shown in figure 24 Figure 24 GXV3275 Confirm to Add Account to Desktop 3. Click OK, the account will be displayed fixed on the left of the corresponding desktop. See figure 25. Figure 25 GXV3275 Account Interface Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 35 x-PDFDivision GXV3275 User Manual MANAGING APPS ASSISTIVE TOUCH Tap on the Menu button and select Thread Manager to access the Application interface, as shown in figure 26 below:
Figure 26 GXV3275 Application Interface Slide up/down to view the running apps list on the left. Press on one app and slide left/right to close it. Click the app to access its detailed interface. Tap on the button to clear all the running apps. Tap on Application button to access the corresponding interface. Refer to chapter Applications for more details. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 36 x-PDFDivision GXV3275 User Manual ASSISTIVE TOUCH EDITING WALLPAPER Long press the screen for 2 seconds or press the Menu button to access Wallpaper. See figure 27. Figure 27 GXV3275 Choose Wallpaper Wallpapers: To open a list of sample wallpapers embedded in the GXV3275. Slide to left/right to view and choose wallpaper. Live Wallpapers: To open a list of animated wallpapers embedded in the GXV3275; Slide to up/down and tap on one wallpaper to preview; Tap on Set Wallpaper to confirm the selection. Gallery: To enter gallery and then tap on the photos to preview, top on OK on the upper right corner of the screen to confirm selection. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 37 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS MAKING PHONE CALLS ACCOUNT GXV3275 supports up to 6 independent SIP, 6 lines. Users need to register their own accounts to the SIP server to make calls via the account. GXV3275 is equipped with an IPVideoTalk account for users. The registered account icon is highlighted in green, as shown in figure 28 below:
Figure 28 GXV3275 Registered Account Status Note:
When the account is registered to the Broadsoft server and the SCA is on, the account icon is in blue background. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 38 x-PDFDivision GXV3275 User Manual MAKING A CALL MAKING PHONE CALLS Once the account is successfully registered, users could use the following ways to make a call. Take the handset off hook. Select the account on the desktop;
Tap on the icon on the bottom of the desktop;
Click the Call icon in the main menu or the shortcut icon on the desktop. The GXV3275 Call interface is as follows:
Figure 29 GXV3275 Call Interface DIRECT DIALING 1. Enter the call Interface by selecting one of the four ways mentioned above. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 39 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS 2. Press the account button to select account, the selected account is in grey background. 3. Enter the necessary digits on the keypad. to make audio call or press the button to make video 4. Press the button call. Note:
GXV3275 would sent out a call automatically after waiting for 4 seconds, the user can log in the Web page to set up No Key Enter Timeout. GXV3275 allows users to configure the "#" key as the "Send" key. If users need to cancel this setting, please log in the built-in Web page to set the parameter "use #
as the dial key" to "No". REDIAL Redial is to dial the last dialed-out number. It is only available when the call log exists. 1. Take the handset off hook, press the Hold button or Headset button; users would hear the dial tone. 2. Press the button # to dial the last dialed-out number automatically. CONTACTS 1. Access the Contacts by tapping on the onscreen Menu icon->Contacts icon
, or tap on Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 40 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS the icon in the fixed area on the bottom of the desktop. 2. Navigate to the contacts by sliding up/down on the screen;
Figure 30 GXV3275 View Contacts 3. Tap on the dial key to dial the corresponding contact. CALL HISTORY 1. Access the Call History by tapping on the onscreen Menu icon->Call History icon
, or tap on the icon in the fixed area on the bottom of the desktop. 2. Navigate to the contacts by sliding up/down on the screen;
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 41 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 31 GXV3275 Call History 3. Press the entry to dial out directly. Note For redialling, the phone will use the account that was used to call the last number. DIRECT IP CALL Direct IP Call allows the GXV3275 to talk to another VoIP phone without SIP proxy. Direct IP calls can be made between two phones if:
Both phones have public IP addresses; or Both phones are on the same LAN/VPN using private or public IP addresses; or Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, please follow the steps below:
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 42 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS 1. Enter call screen on GXV3275;
2. Set the call mode to "IP Call";
3. Input the target IP address. i.e., if the target IP address is 192.168.124.123 and the port is 5062, input the following: 192*168*124*123#5062 Figure 32 GXV3275 Call Interface-Input IP Address Select Audio Call or Video Call to dial out. ANSWERING A CALL SINGLE INCOMING CALL When the GXV3275 is running on idle screen, It would display the ringing screen when rings. See figure 33. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 43 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 33 GXV3275 Single Incoming Call When the phone rings, users could use the handset or press the button to answer the call, or refuse the call by pressing the button
. The ringing screen is as follows if it is a video call. Figure 34 GXV3275 Incoming Video Call-Ring Interface Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 44 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Users could use the handset or press the button to answer the call via audio, or press the button to answer the video call. Users could refuse to answer the call by pressing the button
. Off hook the handset will answer the call automatically. MULTIPLE INCOMING CALL When there is another incoming call during an active call, you will hear a call waiting tone, with the account bar on the left screen displaying the caller name and ID (see Figure 35). And a pop-up dialog will display the details as shown below. Figure 35 GXV3275 Multiple Incoming Calls-Incoming Call Prompt Dialog Users could press the new incoming call button on the left to switch to the call screen to view details. This operation would not affect the current active call. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 45 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS If users click the button or the button
(Only available when there is a video call) to answer the new incoming call, the previous call would be put on hold automatically. If users click the button to refuse the new incoming call, the LCD will go back to the talking screen, while the active call would not be interrupted. ACTIVE CALL CALL HOLD AND CALL RESUME CALL HOLD During the active call, press HOLD button to put the current call on hold. Users could then make or answer a new call. It shows as follows:
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 46 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 36 GXV3275 Call on Hold RESUME TO CALL If the active call is on hold, users could press the Unhold button to resume call or tap on the button to hang up the call. CALL RECORD Users could save the call conversations to the GXV3275 by recording during an active call. You can listen to the recordings from Recorder, please refer to the chapter Recorder for details. 1. Tap on More-> Start Recording when get through. As shown in the figure 37 below:
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 47 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 37 GXV3275 Call Record-More 2. Tap on Stop Recording to cancel recording. MUTE 1. During an active call, press the Mute button to mute the call. This operation would disable the other party to hear his own voice. As shown figure 38 below:
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 48 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 38 GXV3275 Call Mute 2. Press the Unmute button to cancel mute. VOICE CHANNEL SWITCH 1. Tap on the voice icon on the lower left corner of the call screen to switch voice channels. 2. Click again the icon to select other channels. See figure 39. Figure 39 GXV3275 Switch to Other Voice Channels Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 49 x-PDFDivision GXV3275 User Manual HANDSET MAKING PHONE CALLS The GXV3275 allows users to answer/make calls via handset, press the Hook or the switching key to end the call. Follow the steps in chapter VOICE CHANNEL SWITCH to switch in an active call. ENABLE/DISABLE SPEAKER Follow the steps in chapter VOICE CHANNEL SWITCH to switch the voice channel to speaker. Switch to other channels if not using the speaker. BLUETOOTH When the phone is connected to the Bluetooth headset, users could switch to speak via the Bluetooth headset in an active call. Refer to the chapter Bluetooth to learn how to turn on and pair the Bluetooth headset. EHS HEADSET When the GXV3275 is connected to EHS headset, users could speak via switching to the headset in an active call. When hung up the EHS Headset, the phone will automatically switch to the handset. Follow the steps in VOICE CHANNEL SWITCH if need to use EHS again. Note:
Insert the EHS to the headset interface of the back phone, users also need to login the Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 50 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Web page, go to Maintenance Device Manager to set the headset type to Plantronics EHS or jabra EHS then reboot the phone to make changes take effect. RJ9 HEADSET When the phone is connected to RJ9 headset, users could speak via switching to the headset in an active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels. 3.5MM HEADSET When the phone is connected to 3.5mm headset, users could speak via switching to the headset in an active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels. DND When DND is on, all the calls to the registered accounts will be blocked automatically and all the incoming calls will not ring, and the status bar would display icon
. Follow the steps below to turn on/off DND, 1. Hold the screen at the top of the status bar, drag and drop down to open the status bar. 2. Enter the System Settings page as shown in figure 40 below. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 51 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 40 GXV3275 Drop-down Status Bar-System Settings 3. Touch the DND icon to turn it on/off. The icon indicates the DND is on; tap the DND icon again, indicates DND is off. Note:
When DND is on, the active call will not be affected, all the calls after to the registered accounts will be blocked. When DND is on, the incoming calls to the GXV3275 will not be saved in the call history but in the blacklist. MISSED CALLS A pop-up dialog will remind users if there is a missed call, close it by clicking the X in the upper-right corner of the dialog. Users could tap on the missed call to view all the call records of a certain missed call. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 52 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 41 GXV3275 Missed Calls Remind Interface CALL TRANSFER Call transfer is to transfer one call to another call. Call transfer including blind transfer and attended transfer according to different situations. For example, if user A wants to transfer the call with user B to user C, blind transfer or attended transfer is optional. Note:
Step 4 and step 5 in call transfer will vary due to different server configurations. The above steps are concluded according to the Grandstream server products. BLIND TRANSFER 1. User A and user B are in an active call. 2. User A tap on More button in the operating menu then choose Transfer, tap on it to bring up the transfer screen. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 53 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 42 GXV3275 Transfer-Blind Transfer 3. Set the transfer mode to Blind .The default mode is Blind. 4. Enter the digits and press the SEND to transfer the call with user B to User C. When user Cs phone rings, the phone interface of user A is shown in figure 43. If user C answers the call, user A will automatically go back to the idle screen, which indicates the successful transfer. Figure 43 GXV3275 Transferring-Blind Transfer Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 54 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS 5. User Cs phone will ring, the phone with CID function will display user Bs number on screen as the caller. Note:
If inputted the wrong digits, press the button to delete the digit one by one, or long press the button to empty all digits. Users could tap on Back icon to go back to the active call interface if wants to cancel transfer. ATTENDED TRANSFER There are two ways of attended transfer: Call Forward and Call Transfer. CALL TRANSFER 1. User A and user B are in an active call. 2. User A presses the button to add a new line with user C. The call with user B will be automatically put on hold. 3. User C answers the phone to set up the line with user A 4. User A taps on More button in the menu then choose Transfer to bring up the transfer screen. The line with user B will be displayed on screen. 5. User A sets the transfer mode to Attended then choose to display user Bs number, the call will be transferred to user C. User B and user C could talk directly via the phone. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 55 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 44 GXV3275 Transfe -Attended Transfer CALL FORWARD 1. User A and user B are in an active call. User A tap on More button in the menu to choose Transfer to bring up the transfer screen. 2. Select the Transfer mode. As shown in figure 45. Figure 45 GXV3275 Call Forward-Select Forward Mode 3. Input digits and then press the Send soft key. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 56 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS 4. Users will hear the ringback tone and see the prompt as shown in figure 46. Hang up the phone to transfer the call to the third party C automatically; press the Cancel button will cancel the transfer. Figure 46 GXV3275 Call Forward -Transferring 5. User A could press the Transfer button to forward the call to user C. Click on Split button to establish line with the third patty, while user B will be put on hold. Figure 47 GXV3275 Call Forward-Split Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 57 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS 6-WAY CONFERENCE The GXV3275 supports up to 6-way conferencing. INITIATE CONFERENCE During an active call, tap on More button in menu and select Conf to bring up the conference screen;
users could also press Conf button in the main menu or on the desktop when the phone is running on idle. Figure 48 GXV3275 Conference Interface User A (Host) taps on any one button to start adding party in conference. See figure 49. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 58 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 49 GXV3275 Manually Add Party to Conference As Figure 50 shows, users could manually select a party, enter digits and then tap on the Invite icon, or select the active line (including on hold line or active line
) to add to the conference. Figure 50 GXV3275 Invite Party to Conference Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 59 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Repeat the above steps to add more parties in. The following figure 51 shows a 3-way conference established. Figure 51GXV3275 3-way Conference Call Established REMOVE PARTY FROM CONFERENCE To remove a party from the conference, the host could tap on the headshot image of the corresponding party. Tap on the icon then the party will be disconnected. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 60 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 52 GXV3275 Disconnect Party from Conference END CONFERENCE To end the conference, the host could tap on to disconnect all the parties from the conference. If the remote party hangs up the call itself, it will be disconnected from the conference but other parties on GXV3275 will stay in the existed conference. HOLD & RESUME CONFERENCE During the conference, the host could tap on the Hold button to hold the calls with all parties. If the remote parties press the Hold button can only hold his own call to the conference. GXV3275 also supports automatic conference. When GXV3275 have 1 or more active calls, users could add all parties to conference. Go to the Web page and Tap on Advanced Settings - > Call Features> Auto Conference, check "Yes" and save the change. When GXV3275 have two or more roads on phone, just tap on MoreConf to connect all the current lines to the conference. Note:
For 4-way conference and 6-way conference, PCMA and PCMU are the supported codec in current firmware version. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 61 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS In a 3-way conference, the host hangs up the phone will end this conference. If the host want the other two roads to stay in the conference after the host hangs up, Login the Web Page and go to Account - > Call Settings >
Transfer on 3 way conference Hangup, check "Yes" and save the change. MPK User could login the Web page and go to Advanced Settings->MPK LCD Settings or tap on Menu MPK to configure it. 1. Open MPK, tap on on the upper right corner to access Add Number page. Tap on to add number. As shown in figure 53. Figure 53 GXV3275 Add MPK Number Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 62 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 54 GXV3275 MPK Number List 2. Users could also add number directly from Contacts. See figure 55 below. Figure 55 GXV3275 Add Number from Contacts 3. The MPK screen is shown in figure 56 after added numbers. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 63 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 56 GXV3275 MPK Number Interface VOICEMAIL When there is a new voicemail, voice mail icon will show up as a notification in the status bar. Users could login the Web page and go to Account Settings->Basic Settings or Settings->Advanced Settings->Account to configure the voicemail access number. Figure 57 shows the Account Settings filed. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 64 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 57 GXV3275 Advanced Settings-Account Follow the steps below to read the voicemail:
1. Press the voicemail button to access the voicemail box. As shown in figure 58. Figure 58 GXV3275 Read Voicemail 2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for the message retrieval process. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 65 x-PDFDivision GXV3275 User Manual SCA MAKING PHONE CALLS GXV3275 supports SCA on the BroadSoft platform. This feature allows SCA members to share the SIP lines and provides the condition monitoring of the shared line (idle, activation, calls, maintain). When a member of the SCA group calls, all the members of the SCA will get the ringing and can answer the phone individually. When a member of SCA group is answering the phone or making an outgoing call, the red indicators of other members keeps on, other members can't call via until the line being released or hold. (Except enable multiple calls on the server). When there is an active call, there are two types of call hold: public call hold and private call hold. When a member of a SCA enables public call hold, yellow indicators of other members are flashing, They hey could answer the phone while set up their own extensions busy at the same time. Nevertheless, if the phone is set to private, the red indicators of other members in the group would not flash. Users need to register their accounts to the the SCA group. In addition; the user can enable and configure SCA options via GXV3275 or go to the web page. There are 2 ways. Enable SCA via GXV3275.Go to Settings->Custom Account Settings (Select an account) ->Shared Account; or enable SCA via the web page, go to Account ->SIP Settings->Enable SCA and click Yes. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 66 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS Figure 59 GXV3275 SCA Settings via LCD Figure 60 GXV3275 SCA Setting via Web GUI ACTIVATE CALL FEATURES GXV3275 supports traditional and advanced call features, including CID, Display Callers name, call transfer, ect. Login the Web page and go to Account->Call Settings and select Yes in the checkbox behind the option Activate Call Features then use the following codes to realize synchronized settings on the corresponding web page. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 67 x-PDFDivision GXV3275 User Manual Table 7 GXV3275 Function Codes No. Code Feature MAKING PHONE CALLS 1 2 3 4 5 6 7 8 9 10 11
*01 Select the preferred codec used for the call. (One-time Only) Dial *01
*02
*16 Force the unique codec used for the call. Dial *02 Force SRTP used for the call. Dial *16
*17 Disable SRTP Dial *17
*18
*19 Enable SRTP(One-time Only) Dial *18 Disable SRTP(One-time Only) Dial *19
*30 Anonymous Call(For all subsequent calls) Dial *30
*31 Cancel Anonymous(For all subsequent calls) Dial *31 Call Waiting(For all subsequent calls) Dial *50 Disable Call Waiting(For all subsequent calls) Dial *51
*50
*51
*67 Selective Anonymous Call (Current Call) Dial *67+Phone/Ext. Number Dial 12
*70 Disable Call Waiting(For all subsequent calls) Dial *70+Phone/Ext. Number Dial 13
*71 Enable Call Waiting(For all subsequent calls) Dial *77+Phone/Ext. Number Dial Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 68 x-PDFDivision GXV3275 User Manual MAKING PHONE CALLS 14
*72 Unconditional Call Forward: Set up unconditional call forward Dial *72 + Phone/Ext. Number. Dial 15 16 17 18 19 20 21 22
*73 Cnacel Unconditional Call Forward: Cancel unconditional call forward Dial *73
*74 Enable paging mode directly when dialing up Dial *74
*82 Selective Cancel Anonymous Call (Current Call) Dial *82+Phone/Ext. Number Dial
*83 Force the audio calling used for the call. Dial *83
*84 Force the video calling used for the call. Dial *84
*90 Busy Call Forward: Set up busy call forward Dial *90 + Phone/Ext. Number. Dial
*91 Cancel Busy Call Forward: Cancel busy call forward Dial*91
*92 Delayed Call Forward: Set up delayed call forward Dial *92 + Phone/Ext. Number. Dial 23
*93 Cancel Delayed Call Forward: Cancel busy call forward Dial*93 Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 69 x-PDFDivision GXV3275 User Manual CONTACTS CONTACTS GX3275 Contacts helps users to easily record friends or colleagues phone numbers and the related information. Users can add contacts on the phone or import contacts from external devices as well as download contacts from the server. Edit Contact. Tap on the contacts icon on the desktop or in the main menu, or tap on at the bottom of the desktop. The Contacts Screen shows as follows:
Contacts Favorites Groups Add Contact Search Contact More Options Make Call Send SMS 70 Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 x-PDFDivision GXV3275 User Manual CONTACTS Figure 61 GXV3275 View Contacts Contacts: Tap on the icon to view all contacts. Favorites: Tap on the icon to view the marked favorite contact. There are two ways to add contacts to favorites. Tap on the contact to access Contact Details screen, touch on the upper right corner. The icon shows in golden background indicates added successfully, click again to cancel adding. Long press the contact to access the Contacts screen, select Add/Remove from favorite on the upper right corner of the menu. Groups. Tap on the icon to view groups. Users could divide the contacts into groups for convenient search. Make calls .Tap on the contact you would like to call;
Send SMS. Tap on the contact you would like to send message to;
State Bar: Tap on the corresponding icons to add/deletesearch, import/ export contacts. Contact Details: Tap the contact you would like to view to view the details. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 71 x-PDFDivision GXV3275 User Manual ADD CONTACT DIRECT ADD CONTACTS 1. Tap on the button to access New Contact page. See figure 62. Figure 62 GXV3275 Add New Contact 2. Enter contact information. Choose the account on the left of the Phone field to dial out this number. 3. Click OK to save the contact information. BATCH IMPORT Import allows users to batch import contact. The phonebook forma that complies with the import requirements should be saved to the local storage devices like SD card/USB flash drive, ect. 1. Tap on on the Contacts page and select Import to bring out the Import Contacts page. See Figure 63. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 72 x-PDFDivision GXV3275 User Manual CONTACTS Figure 63 GXV3275 Batch Import Contacts 2. Set the related parameters and select the path to save the imported file. 3. Tap on OK to import contacts. DOWNLOAD The GXV3275 supports downloading phonebook from the file server to batch add contacts. The phonebook that complies with the download requirements should be saved on the file server that the phone could access. vcard/xml/csv are the supported format files. 1. Tap on on the Contacts page and select Download to bring out the Download Contacts page. See Figure 64. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 73 x-PDFDivision GXV3275 User Manual CONTACTS Figure 64 GXV3275 Download Contacts 2. Set the related parameters and select the path to save the imported file. 3. Tap on Download Now to download contacts. SEARCH CONTACTS DIRECT SEARCH GXV3275 supports Search function; users could tap on icon on the Contacts page and input the keyword to search in the pop-up dialog. GXV3275 will automatically display contacts items related to the search info. Fuzzy search and precise search are both supportive. VIEW FAVORITES Users could add the frequent called contacts to favorites. Tap on icon to search the contact in Favorites list. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 74 x-PDFDivision GXV3275 User Manual VIEW GROUPS CONTACTS Group function allows users to divide contacts into several groups, each group is nominated with contacts features, see figure 65. Figure 65 GXV3275 Contacts-View Groups MANAGE CONTACTS DELETE CONTACTS 1. Long press the contact you would like to delete and the icon would show up on the right side of the Contacts page. 2. Check and when it turns to blue background the icon indicates the contact has been selected and click again to unselect the contact. Users could also click the button on the upper left corner of the toolbar for quick operation. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 75 x-PDFDivision GXV3275 User Manual CONTACTS Select all on the upper left corner indicates selects all contacts in the list. Unselect all indicates unselect all contacts in the list. 3. The button on the upper left will show the quantity of the selected contacts, tap on to delete the selected contacts. EXPORT CONTACTS The GXV3275 supports exporting phonebook as vcard/xml/csv files and save the files to other devices in case losing contacts info in the upgrading or factory reset process. 1. Tap on on the Contacts page and select Export to bring out the Export Contacts page. See Figure 66. Figure 66 GXV3275 Import Contacts 2. Set the related parameters and select the path to save the exported file. 3. Tap on OK to export contacts. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 76 x-PDFDivision GXV3275 User Manual SEND CONTACTS CONTACTS 1. Long press the contact you would like to send and the icon would show up on the right side of the Contacts page. 2. Check and when it turns to blue background and the icon indicates the contact has been selected and click again to unselect the contact. Users could also click the button on the upper left corner of the toolbar for quick operation. 3. Choose the way to send contact. If Bluetooth Device Chooser has been enabled, users could send the contact to the paired user via the Bluetooth. CONTACTS STORAGE STATUS Tap on Option->Storage Status on the Contacts page to view the contacts storage. The GXV3275 can store up to 1000 contacts. Figure 67 GXV3275 Contacts Storage Status Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 77 x-PDFDivision GXV3275 User Manual ADD GOOGLE ACCOUNT CONTACTS Account allows users to add vast number of 3rd party Android applications (including Google, Lync, Skype, company, Email, and etc).Users can also sync GXV3275 via company account or Email. Figure 68 GXV3275 Account-Sync Interface Tap Add Account button to add new account according to the installation wizard. The following steps demonstrate how to add a Google account. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 78 x-PDFDivision GXV3275 User Manual CONTACTS Figure 69 GXV3275 Add Google Account Figure 70 GXV3275 Add Google Account- Wizard 1 Figure 71 GXV3275 Add Google Account- Wizard 2 ADD CONTACT TO FAVORITES Users could view the contacts list on the Favorites page, see figure 72. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 79 x-PDFDivision GXV3275 User Manual CONTACTS Figure 72 GXV3275 Contacts-Favorites There are 3 ways to add contact to favorites. Click when adding or editing a contact, when it turns to
, the contact has been added to the favorites. Long press a contact in the Contacts list to access Contacts page, tap on on the upper right corner and select Add/Remove from Favorites. Tap on on the Favorites page, batch select contacts and tap on OK. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 80 x-PDFDivision GXV3275 User Manual CONTACTS Figure 73 GXV3275 Edit New Contact Figure 74 GXV3275 Contacts Interface-Operating Menu ADD GROUPS Users could check groups' info on the Groups page. See figure 75. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 81 x-PDFDivision GXV3275 User Manual CONTACTS Figure 75 GXV3275 Contacts-Groups Add Group. Tap on on the Groups page, input the group info and click OK to create a new group. Note:
The priority of ring from high to low is "Custom", "Group", "Account and Default. If one group have set the custom ring for its contacts, the phone will ring the custom ringtone other than other group ringtones. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 82 x-PDFDivision GXV3275 User Manual CONTACTS Figure 76 GXV3275 Add New Groups There are 2 ways to add contact to the group:
Add the contact to the group when editing or adding a new contact. Click when adding or editing contact on New Group page to batch selecting contacts. Check the contacts and then click "OK" to save. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 83 x-PDFDivision GXV3275 User Manual TOOLS TOOLS FILEMANAGER FileManager allows users to delete, move, copy/paste, send and rename files(including files on storage device like in USB flash drive and SD card), and query file properties on the GXV3275 . COPY FILE To copy the file from the GXV3275 to USB/SD storage device:
1. Insert USB storage device into USB port on the GXV3275, It will take a few seconds for the GXV3275 to prepare the connection. Then the USB storage icon will show on the status bar;
2. Press the Main Menu button then tap on FileManager icon;
3. Find the file you would like to copy and long press it to access the editing page as shown in figure 78. Click to check the file or tap on on the upper left to make selection. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 84 x-PDFDivision GXV3275 User Manual TOOLS Select all indicates selects all items in the list. Unselect all indicates unselect all items in the list. Figure 77 GXV3275 FileManager-Editing 4. Select the file you want to copy and tap on the Menu button on the upper right corner and select Copy. 5. Tap on the root directory icon on the upper left corner to go back to the root directory as shown in figure 79. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 85 x-PDFDivision GXV3275 User Manual TOOLS Figure 78 GXV3275 FileManager-Root Directory 6. Tap on the USB or SD card icon to open the corresponding storage device then click Paste button to paste. Note:
The file Screensaver is a restricted folder on GXV3275, users can only copy or send it other than make other operations. MOVE FILE The first 3 steps of Move File are the same as steps in Copy File. Users just need to select Move instead of copy in the menu options in step 4. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 86 x-PDFDivision GXV3275 User Manual Note:
TOOLS Move File is to cut and paste the file to the target folder, the original folder will not keep the file. SEND FILE The first 3 steps of Send File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right corner then select Send. 5. Select To send the file via Bluetooth or Wi-Fi in the pop-up dialog. Note:
Users need to enable Bluetooth or Wi-Fi before sending files, Or the device will go to the corresponding setting page of the selected option for users to configure first. DELETE FILE The first 3 steps of Delete File are the same as steps in Copy File. 4. Tap on the Recycle Bin button on the upper right corner and a dialog will pop up for users to confirm whether to delete the file or not. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 87 x-PDFDivision GXV3275 User Manual TOOLS Figure 79 GXV3275 FileManager-Delete File 5. Click OK to delete the file successfully. RENAME FILE The first 3 steps of Rename File are the same as steps in Copy File. 4. Tap on the Menu button on the upper right and select Rename. 5. Input the new file name in the pop-up dialog and click OK to save. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 88 x-PDFDivision GXV3275 User Manual TOOLS Figure 80 GXV3275 FileManager-Rename File LDAP(NOT SUPPORT NOW) GVR3275 supports LDAP. 1. Users could configure LDAP via the phone screen (Main Menu ->LDAP ->Settings), or login the Web page to configure it. (Maintenance ->LDAP Book). Figure 81 GXV3275 LDAP Settings 2. Click the Search button to input the keyword to search the contact, the LDAP server would display real-time result. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 89 x-PDFDivision GXV3275 User Manual TOOLS Figure 82 GXV3275 LDAP-Search Contact 3. Users could tap on toolbar. to add the searched contact to local or click the Add button in the Figure 83 GXV3275 LDAP-Add Contact Figure 84 GXV3275 LDAP-Batch Add Contact Figure 85 GXV3275 LDAP-Confirm to Batch Add Contacts CALL HISTORY Call History provides users access to phone's recent call records. You can view all records or view incoming calls, outgoing calls and missed call with different categories. Tap on in the main menu or at the bottom of the desktop to view call history. See figure 86 below. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 90 x-PDFDivision GXV3275 User Manual TOOLS All calls Answered calls Outgoing Calls Missed Calls Figure 86 GXV3275 Call History Click on a record in the call history to dial this number directly via the previous dialed-out account. Click the arrow icon behind one call log to view the call details with this number. See figure 87. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 91 x-PDFDivision GXV3275 User Manual TOOLS Figure 87 GXV3275 Call History Details Dial out directly. Enter the Dial-up page to select the call mode to dial the number or to modify the number. Delete this call record.
: Delete all call history of this number, Add/View Contacts, Add to Blacklist, send SMS, ect. Delete All: Delete all call history of one number. Add to Contacts/View Contact: If this number has not been saved, users could add the contact to the phonebook in a pop-up dialog. If the number exists, users could directly go to the Contacts page to view the details. Add to Blacklist: Add this number to blacklist. Send Text Message: Go to SMS page to make operations. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 92 x-PDFDivision GXV3275 User Manual TOOLS Users could click the Recycle Bin button on the upper right corner on CallHistory page if want to empty the call log. As shown in figure 88 Figure 88 GXV3275 Empty Call History Long press one call log to enter the editing mode. Select the call log to make operations like Delete, Edit Number before Calling, Add to Contacts/View contacts, Add to Blacklist or send Text Message. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 93 x-PDFDivision Figure 89 GXV3275 Editing Call History TOOLS GXV3275 User Manual BLACKLIST Blacklist helps users to block calls from blacklist at the same time does not affect normally answering other incoming calls. Click the icon in the main menu to activate it. See figure 90 below. Figure 90 GXV3275 Blacklist-Block History
: Display blocks history. Press the Recycle Bin button to empty the history list.
: Display blacklist list. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 94 x-PDFDivision
1 2 3 4 5 6 | User Manual 2 | Users Manual | 4.12 MiB | March 04 2014 |
GXV3275 User Manual TOOLS Long press on the upper right corner to add number to blacklist. There are 3 ways to add number: Manually add, Add from contacts, Add from Call History. Select one way and tap onOK to add the corresponding number to blacklist. Figure 91 GXV3275 Manually Add Number to Blacklist Long press one blacklist log to enter the editing mode to edit or delete the selected contacts. Users could edit the contact If select one blacklist entry only. See figure 92. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 95 x-PDFDivision GXV3275 User Manual TOOLS Figure 92 GXV3275 Editing Blacklist List Blacklist Settings. Figure 93 GXV3275 Blacklist Settings DND Mode: Turn on/off DND mode. Once its turned on, the phone would reject all incoming calls. Block Mode: Turn on/off Block Mode. Once it's turned on, the incoming calls from the numbers in the blacklist will be rejected. Block Options: Set the types of incoming calls. This option is valid once the Block Mode is turned on. Block Notification: Set up whether to notify user after blocked calls. Once it's turned on, the block icon will be displayed in the status bar after the device blocked calls. Users could go to the notification bar to view details. See figure 94. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 96 x-PDFDivision GXV3275 User Manual TOOLS Figure 94 GXV3275 Blacklist Block History Notification Time Settings: Set up the block schedule. SMS GXV3275 enables you to send/receive text message between phones or other devices equipped with SMS function. Click in the main menu to enter SMS page as shown in figure 95 below. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 97 x-PDFDivision GXV3275 User Manual TOOLS Figure 95 GXV3275 SMS List Note:
SMS function is not available in all countries and regions, for more information, please contact your service provider. VIEW SMS The SMS page displays the received and sent SMS list, which are classified by contacts names or numbers as well as sorted by the time receive or send SMS. Tap on one specific SMS entry to view the interaction with the details of the contact's message, as shown in figure 96 below. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 98 x-PDFDivision GXV3275 User Manual TOOLS Figure 96 GXV3275 Send SMS NEW SMS Tap on in the toolbar on the SMS page to access SMS draft page. See figure 97. Figure 97 GXV3275 New SMS Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 99 x-PDFDivision GXV3275 User Manual TOOLS 1. Select the account to send SMS in the drop-down menu. 2. Add contact. GXV3275 supports adding contact from the Contacts as well as directly input phone number. Input the number in the textbox then input comma to add another contact. Press to select contacts or groups from the Contacts. 3. Click the textbox below to bring out the intelligent keyboard. 4. Input the message via the keyboard then touch Send. MANAGE SMS DELETE SMS 1. Long press one SMS to entry the editing mode. 2. Check the SMS you would like to delete and when it turns to blue background and the icon indicates the SMS has been selected and click again to unselect the SMS. Users could also tap on on the upper left corner to batch select/unselect. Select all indicates selects all SMS in the list. Unselect all indicates unselect all SMS in the list. 3. Press to delete the selected message. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 100 x-PDFDivision TOOLS GXV3275 User Manual RECORDER Users could record conference, institution and personal notes via GXV3275 Recorder conveniently. There is no time limit to recording time and the larger the available storage capacity is, the longer the recording time is. Users could also find the recording file in the recorder and listen to it. Figure 98 GXV3275 Recorder NORMAL RECORDER Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 101 x-PDFDivision GXV3275 User Manual TOOLS Figure 99 GXV3275 Normal Recorder 1. Tap on to initiate recording. 2. Click Save to save the record file, click Cancel will bring out the dialog for users to confirm whether to save the file or not and to stop recording. Figure 100 GXV3275 Normal Record-Recording Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 102 x-PDFDivision GXV3275 User Manual TOOLS 3. Go back to the Recorder page, select one recording file and click on the right of the progress bar to play the file. CALL RECORDER In the process of an active call, the recording file will be saved on the phone. Users can only listen to it via Recorder. See figure 101 below. Figure 101 GXV3275 Call Recordings IP LOCATION Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 103 x-PDFDivision GXV3275 User Manual TOOLS Based on the IP address provided, the following information will be given: Country, Region and City. See figure 102. Figure 102 GXV3275 IP Location DIAGNOSIS Users could make operation like LCD Diagnosis, Keypad Diagnosis, LED Diagnosis, Audio Loopback and Camera Test on GXV3275 via built-in Diagnosis app. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 104 x-PDFDivision GXV3275 User Manual TOOLS Figure 103 GXV3275 Diagnosis FTP SERVER Gxv3275 supports file transfer via FTP server. As shown in figure 104.Users can tap on Start FTP Server to activate it. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 105 x-PDFDivision GXV3275 User Manual TOOLS Figure 104 GXV3275 FTP Server Once enabled, the field is shown in figure 105. Input the FTP address in the browser on the computer. i.e., ftp://192.168.124.136:2121/
Figure 105 GXV3275 FTP Server- Start FTP Server Before start the FTP server ,you can tap on on the lower right corner of the page to access the settings .You can set the username and password, port number and the file directory to login the Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 106 x-PDFDivision GXV3275 User Manual remote server. TOOLS Figure 106 GXV3275 FTP Server Settings Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 107 x-PDFDivision GXV3275 User Manual MULTIMEDIA MULTIMEDIA GXV3275 supports rich multimedia applications, users can play music and images on the device as well as surf the Internet to view news. GALLERY Gallery could be used to view pictures from GXV3275 internal storage. Click in the main menu to enter gallery. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 108 x-PDFDivision GXV3275 User Manual MULTIMEDIA Figure 107 GXV3275 Gallery The image folder from GXV3275 local storage will present on the Gallery page in the form of thumbnails, click the specific folder to enter image list interface. Click on the upper right to enable camera to take photos or videos. Click the image folder to enter images list page, as shown in figure 108. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 109 x-PDFDivision GXV3275 User Manual MULTIMEDIA Figure 108 GXV3275 Gallery-Images List Tap the slider to the left or right to flip to view all the images. Two modes to display images: users could tap on the switch button on the upper left corner to view images via Grid or Slide. Click the specific image to view it in full screen mode. See figure 109. Figure 109 GXV3275 Gallery- View Image in Full Screen Tap on the screen when the image is in full screen and click on the lower left corner to edit the image. Users could add effect to the image as well as crop/rotate the image, ect. The second way is to click the Menu button to edit the image. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 110 x-PDFDivision GXV3275 User Manual MULTIMEDIA Figure 110 GXV3275 Gallery- Edit Image Figure 111 GXV3275 Gallery- Edit Image via Menu Options Zoom In/ out Users could zoom in/out the image via finger gestures. Share: Click on the upper right corner of the image to select one mode to send the image. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 111 x-PDFDivision GXV3275 User Manual MULTIMEDIA Long press one image to enter the editing mode. Users could choose one or multiple images to make operations like send, delete and rotate. Figure 112 GXV3275 Gallery- Editing Image BROWSER Users could browse webpage, view news and watch video via the built-in GXV3275 Browser. Press on in the main menu to open Browser. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 112 x-PDFDivision GXV3275 User Manual MULTIMEDIA Figure 113 GXV3275 Browser Slide up and down with slide gesture to scroll the screen. Zoom in/out the page via zoom gesture. Press the menu button on the phone to open the menu bar for more operations. AS shown in figure 114. Figure 114 GXV3275 Operating Browser via Menu Options Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 113 x-PDFDivision MULTIMEDIA GXV3275 User Manual MUSIC Users could play the audio file on the phone or from the external storage. Press in the main menu to enable Music. Figure 115 GXV3275 Music Interface RSS NEWS Rss News is a desktop widget with which users could view the latest news. When the phone is running on idle screen, click the Menu button and select Edit Widgets in the pop-up menu, find RSS News and drag it to the blank area of the desktop. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 114 x-PDFDivision GXV3275 User Manual MULTIMEDIA Figure 116 GXV3275 RSS News Widget Click the up/down arrow on the right of RSS News to flip up or down. Click the Refresh button on the left bottom of RSS News to refresh the news. Click the Settings button on the right bottom of RSS News to set up News Update Interval, Page-turning Intervals, Subscribe and RSS Feeds. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 115 x-PDFDivision GXV3275 User Manual MULTIMEDIA Figure 117 GXV3275 RSS News Settings WEATHER FORECAST Weather Forecast is a desktop widget with which users can view real-time weather information. The way to add it is when the phone running on idle screen, Click the menu button and select Edit Widgets in the pop-up menu items, find the Weather Forecast and drag it to the blank area of the desktop. Figure 118 GXV3275 Weather Forecast Widget Click the Refresh button on the upper right corner to update weather data. Click other area on the widget field to enter the detailed interface, as shown in figure 119. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 116 x-PDFDivision GXV3275 User Manual MULTIMEDIA Figure 119 GXV3275 Weather Forecast- Details Interface Users could set up Update, Share, Add City and other settings on the toolbar below the Weather Forecast detailed interface. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 117 x-PDFDivision GXV3275 User Manual GS MARKET GS MARKET GXV3275 provides direct access to apps via built-in GS Market app. Users could download the apps from the market and install to local. VIEW APPS DETAILS Click in the main menu to access GS Market. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 118 x-PDFDivision GXV3275 User Manual GS MARKET Figure 120 GXV3275 GS Market Click the app icon to view details and users evaluation. SEARCH APPS Users could view the apps by category, or tap on to bring out the textbox and input the keyword of the app to search. DOWNLOAD AND INSTALL APPS Click below the app to download and install it. The icon will be shown below the downloaded app, click the icon to open the corresponding app. Tap on on the upper right of the page to view the download apps and installed apps. As shown in figure 121. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 119 x-PDFDivision GXV3275 User Manual GS MARKET Figure 121 GXV3275 GS Market-Download The installing process will be automatically started after downloaded the app. Users could tap on Installed tab to view the installed apps, or uninstall the downloaded apps on this page. UPDATE APPS The GXV3275 will automatically detect if there is new version available for the installed apps to upgrade when the network connection is normal. User can view the relevant information and update apps on the Installed page, as shown in figure 122below. Figure 122 GXV3275 GS Market - Installed Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 120 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES NETWORK Network connection has a variety of ways, one is wired connection via the cables, and the other way is to connect via Wi-Fi. ENABLE ETHERNET Follow the steps below to turn on Ethernet:
1. Insert the cable into the LAN port behind the phone then go to Settings and click Network to enter Network Settings. 2. Click Ethernet Settings and choose IPv4 or IPv6 to enter Settings. 3. Set the address type to static IP then set up the IP address and subnet mask. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 121 x-PDFDivision GXV3275 User Manual DHCP CONNECTING TO NETWORKS AND DEVICES If there are no requirements for network, users could select DHCP to reduce the risk of network disconnection. The steps 1 and 2 to obtain DHCP are the same as the steps in Ethernet Settings. Step 3 is to select DHCP. ENABLE PPPoE If the network is ADSL, users can connect to the network by means of dial-up. The steps 1 and 2 to enable PPPoE can be set following the steps above in Turn on Ethernet. Step 3 is to choose PPPoE to enter the corresponding Settings page and input the relevant account ID and password. WI-FI Please make sure that Wi-Fi has been turned on if users choose to use it for network connection. ENABLE WI-FI There are two ways to enable Wi-Fi:
Go to Settings and tap on Network to enter Wireless& Network Settings page, tap on the Wi-Fi switch button to enable it. Click to enable Wi-Fi in the drop-down status bar. The phone will automatically connect to the available Wi-Fi once enabled, users need to go to Wi-Fi Settings page to enter the password if the Wi-Fi requires password to login. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 122 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES SEARCH AND ADD WI-FI The phone will automatically search the available WI-Fi Within the effective range once enabled. Tap on the SSID and input the right password in the pop-up dialog, click Connect to connect to the selected Wi-Fi. Figure 123 GXV3275 Wi-Fi Connection BLUETOOTH Users could use the Bluetooth to transfer files as well as make calls and listen to the music. ENABLE BLUETOOTH There are two ways to enable Bluetooth:
Go to Settings and click Network to enter Wireless& Network Settings page. Click the switch to enable the Bluetooth. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 123 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES Click to enable the Bluetooth in the drop-down status bar. Users need to pair the Bluetooth after enabled it then put it into use. BLUETOOTH SETTINGS Users could set up whether all the discovered Bluetooth in range will show or not on the Bluetooth Settings page once enabled the Bluetooth, the available detection duration is 2 minutes. Figure 124 GXV3275 Bluetooth Settings SEARCH AND PAIR BLUETOOTH On the Bluetooth Settings page will display the IDs of all paired and available devices. If the device you would like to pair with does not show up in the list, you can manually search the Bluetooth devices nearby. Follow the steps below to search and pair the Bluetooth:
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 124 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES 1. Tap on the Menu button and select Search Device in the pop-up menu. Figure 125 GXV3275 Search Bluetooth 2. Search for the device you want to pair in the Available Devices. 3. Tap on the device ID on GXV3275, The pop-up dialog is shown in figure 126:
Figure 126 GXV3275 Pair Bluetooth Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 125 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES 4. Tap on the Pair button to pair Bluetooth. This is a two-way operation, namely the Bluetooth that being requested to pair should accept the pairing request. Users could find the device ID in the Paired Devices after pairing successfully. CONNECTING TO A BLUETOOTH DEVICE Users could find the pairing Bluetooth in the Paired Devices. Tap on it to connect. The connected device will display the corresponding status. Tap on to unpair Bluetooth as well as rename and configure it. Figure 127 GXV3275 Bluetooth Device Settings SEND FILES VIA BLUETOOTH Users could transmit file and Contacts data via Bluetooth when the Bluetooth is connected successfully. Select one target device and click Send to transmit file. See figure 128. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 126 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES Figure 128 GXV3275 Send File via Bluetooth The GXV3275 will display the following page as shown in figure 129 when receiving a request to transmit file. Click Yes to download the file under SD Card/Bluetooth directory. Figure 129 GXV3275 Transmit File via Bluetooth Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 127 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES USE BLUETOOTH HEADSET FOR CALLS Users could switch voice channel in the process of calls once Bluetooth headset is connected successfully. Refer to the chapter Via Bluetooth for details. EHS HEADSET Insert headset connector to into the LINE port on the back of GXV3275, a headset icon will show on the status bar as shown in figure 129. The EHS headset will ring synchronously when there is an incoming call. Refer to the EHS Headset Manual for detailed operations. Refer to the chapter Via EHS Headset to learn how to switch EHS headset voice channel. Figure 130 GXV3275 EHS Headset Status Go to http://www.grandstream.cn/Wenti_view.aspx?Id=110to view headset compatibility. EXTERNAL USB DEVICE Insert the USB device to the USB port on the right side of the GXV3275, a USB device icon will show on the status bar. Users could also open the File Manager to view external USB drive status and the files stored in it. See figure 131. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 128 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES Figure 131 GXV3275 External USB Drive Status EXTERNAL SD CARD Insert the SD card to the SD port on the right side of the GXV3275, a SD card icon will show on the status bar. Users could also open the File Manager to view the external SD card status and the files stored in it. See figure 132. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 129 x-PDFDivision GXV3275 User Manual CONNECTING TO NETWORKS AND DEVICES Figure 132 GXV3275 External SD Card Status Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 130 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS GXV3275 LCD SETTINGS The GXV3275 LCD MENU provides easy access to the settings on the phone that making it more convenient to accommodate users habits. There are two ways to Follow open Settings:
Click in the main menu. Press the Menu button when the phone is running on idle and select System Settings in the pop-up menu. The Settings page is shown in figure 133. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 131 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS Figure 133 GXV3275 System Settings PERSONALIZED ACCOUNT Personalized Account allows users to set up varied ring tone and personalized features to each account. Go to Personalized Account page, tap on one account to set. The account will show up with registration status on the right side of the Personalized Account menu. Ringtone: Select ringtone for the incoming call. If choose Custom Ringtone, users could select the custom ringtone in the File Manager. Users could view the name of selected music files in the Ringtone Settings on LCD as well as Web GUI. Auto-Answer: Select whether to answer automatically for the incoming call. If set to Always, the phone will enable the speaker automatically to answer the incoming call after it rings for the first time. If set to Enable Intercom/Paging or Select Broadcast in Feature Key Synchronization option in the Call Settings, it will answer the call based on SIP header info sent from the server/proxy. Shared Call Appearance (SCA): Select the shared-call-appearance (SCA) of the account, including whether to enable the shared account, whether to enable Barge-in, and whether to auto fill in the CallPark service code, set up CallPark service code and Seize Line timeout. Call Forwarding: Select the call forwarding features for the account. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 132 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS WIRELESS & NETWORK Users could configure network connection features via Wireless & Network. Ethernet settings: Set up a series of network parameters like DHCP. Wi-Fi: Check/uncheck to turn on/off Wi-Fi. The GXV3275 would automatically scan the available Wi-Fi and connect to it once enabled Wi-Fi. Wi-Fi settings: Set up and manage W-Fi access point. Bluetooth: Check/uncheck to turn on/off Bluetooth to connect the phone with other Bluetooth devices once enabled Bluetooth. Bluetooth settings: Set up relative parameters connecting to other devices via Bluetooth. VPN: Manage VPN. OpenVPN: Add new VPN configuration files Proxy settings: Set up proxy server. Additional Network Settings: Set up Qos and 802.1x mode. Tethering and portable hotspot: Set up portable Wi-Fi hotspot. SOUND Users could configure the GXV3275 ringtone, plays music and video and speak volume via Sound. Silent Mode: Check/uncheck to enable/disable silent mode. In the Silent mode, all applications will be set to mute other than alarm and media. Volumes: Tap on Volumes and scroll the slider to left/right to adjust the volume for Ringtone , Media and Alarm;
Ringtone. Select phone's default ringtone for incoming call;
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 133 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS Notification tone: Select notification tone for applications like SMS. DISPLAY Use Display to configure the screen display parameters like brightness and screen saver. Brightness: Tap on Brightness and scroll the slider to left/right to adjust the brightness on the GXV3275 LCD;
Screen timeout: Tap to set the timeout interval before the LCD turns dark form idle screen. Screen Saver: Set the parameters like screen saver images and interval. Landscape screen: Set all screens landscaped. STORAGE Check the internal storage of the phone. APPLICATIONS Use the Applications to view the running details about the applications installed on the GXV3275, to manage applications and set permission for the installations. Slide left/right to view the download application and the size as well as running status of all applications on the phone and in the SD card, or manage the running applications. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 134 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS LOCATION ACCESS Set whether to let app to use Google location service to collect location data. SECURITY SETTINGS Set up the security parameters on the phone. Screen lock. Set up pattern or password for screen lock. Please set up the pattern with the Wizard. Owner info. Display owner info on the lock screen. Display password. The screen will display the input value when users input the password if check the option. Uncheck not to display the input value when input the password;
Device administrators. Add or delete device administrators. Unknown sources. Check/uncheck to enable/disable permission to install applications that you obtained from web sites, email, or other locations other than GS Market;
Note:
It is recommended to download Apps from the GS market for the security of users data. Verify apps. Disallow or warn before apps installation that may cause harm. Trusted credentials. Display trusted certificates or other certificates. Install from SD card. Install encrypted certificate from SD card. Clear credentials. Remove all certificates and reset the password. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 135 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS LANGUAGE &KEYBOARD Language. Tap to open a list of language options. Spell checker. Configure whether to check spellings and select the available spell-checker tool. Personal dictionary. Add words to user dictionary. Keyboard & input methods. Set up the default input method. Android keyboardAOSP. Set up whether to use Android keyboard and configure Android keyboard. Text-to-speech (TTS) output: Set up TTS. Moue/trackpad. Set up the point speed. ACCOUNTS Accounts allows users to add Google account, Exchange account and email account. Users could also make sync settings via Google Play account or associated account on GXV3275. The steps to add account can be set following the steps in chapter Manage Contacts. The account can be synchronized with the following procedures once being added successfully:
Google Play. Download Google Play from GS market, open it after the download. Google Play will automatically login with the added Google account. Figure 134 GXV3275 Google Play-Add Account Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 136 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS Contacts. The contact synchronizes with Google account will show in the Contacts. Refer to the chapter Manage Contacts-Account for details. DATE &TIME Enable and Use Specified NTP Server Address. Set the specified NTP server URL or IP address. Set date. Set the date on GXV3275 manually if not set auto sync. Set time. Set the time on GXV3275 manually if not set auto sync. Select time zone. Set the time zone on GXV3275. Use 24-hour format. Check/uncheck to display the time using 24-hour time format or not. Choose date format. Select the Month/Day/Year format. ABOUT PHONE About Phone displays the GXV3275's Account Status, Network Status and System Info. Account status. Displays the account name and registration status on the GXV3275. Network status. Displays MAC Address, IP Address info, ect. System Info. Displays the system version of the GXV3275. ADVANCED SETTINGS Users could open Advanced Settings to configure Account Advanced Settings, Upgrade, Syslog&
Factory Reset. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 137 x-PDFDivision GXV3275 User Manual GXV3275 LCD SETTINGS Account. Tap on Account and select one account to input the necessary information to register the account, which includes Account Activation, Account Name, SIP Server, ect. Save the settings to fulfill registration. Upgrade. Input the software info to upgrade via firmware server. Syslog. Select the syslog level and Syslog Server Address. Factory Reset. Restore the GXV3275 to factory default settings. Developer mode. Adjust the phone via ADB tool. REBOOT Reboot your phone. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 138 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI GXV3275 WEB GUI DEFINITIONS This chapter introduces the GXV3275 Web GUI. As mentioned, you can log in as an administrator or a user. Status: Displays the Account Status, Network Status, and System Info of the phone;
Account (1-6): To configure each of the SIP accounts. Including General Info, Network Settings, SIP Settings, Encoding Settings, Call Settings. Advanced Settings: General Settings, Call features, Video, Audio, MPK General Settings, MPK Settings;
Maintenance: Network Settings, Time Settings, Web/SSH Access, Upgrade, Syslog, Logcat, Debug, webmaster, Contacts, LDAP and Device Manager. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 139 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI ACCESSING GXV3275 WEB GUI IP ADDRESS Users could view the GXV3275 IP Address via Account widget on the As shown in figure 135. Figure 135 GXV3275 Desktop Widget-Account TO ACCESS THE GXV3275 WEB GUI 1. Connect the computer to the same network as the phone;
2. Open a Web browser on your computer, enter the phones IP address in the address bar of the browser; for example: http://192.168.124.111;
Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 140 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 136 GXV3275 Web GUI-Login 3. Press the Enter button and input the administrators login and password in the prompt box. The default login name for the administrator is "admin". The default administrator password is set to "admin". 4. Select the language being used on Web page in the drop-down menu of the language bar. Chinese and English are optional. 5. Click Login to access the Web GUI. SAVE CHANGES When changing any settings, always SUBMIT them by pressing on the bottom of each page or press the Enter Button, the Web browser will prompt to indicate having saved successfully. For those options with next to them, users must reboot the phone for the changes to take Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 141 x-PDFDivision GXV3275 User Manual effect. GXV3275 WEB GUI CONFIGURE WEB PAGE GXV3275 WEB page includes Status, Account, Advanced Settings and Maintenance. Users could login the phone with varied username and the corresponding access permissions are DIFFERENT. See table 8. Table 8 Users Access Permissions User Type End-user Username user Password Custom Access Permissions Status, some basic settings in the Advanced Settings and Maintenance Administrator admin admin All Pages Administrator TOOLBAR The toolbar is on the upper right corner of the WEB page. As shown in figure 137. Figure 137 GXV3275 Web GUI-Toolbar Select the page color Select the language. Reboot the phone. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 142 x-PDFDivision GXV3275 User Manual Logout. STATUS GXV3275 WEB GUI GXV3275 Status page includes Account Status. Network Status and System Info. Users could click the corresponding option on the left navigation bar to enter each subpage. See figure 138. Figure 138 GXV3275 Web GUI Status-Account Status Table 9 Status/Account Status Parameters Parameters Description Account All the 6 SIP accounts on the phone. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 143 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Number The number or extension corresponds to each account. SIP Server The SIP server the account registers with Status Two registration status for the SIP account: Registered and Unregistered. Figure 139 GXV3275 Web GUI Status-Network Status Table 10 Status/Network Status Parameters Parameters Description MAC Address GXV3275 MAC address. Address Type The configured address type: DHCP, Static IP or PPPoE. IP Address IP address of the phone. Subnet Mask Subnet mask of the phone. Default Gateway Default gateway of the phone. DNS Server DNS Server of the phone. NAT Type The type of NAT connection used by the phone. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 144 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 140 GXV3275 Web GUI Status-System Info Table 11 Status/System Info Parameters Parameters Description Product Model Product model of the phone. Hardware Revision Hardware version number. Part Number Product part number. System Version Firmware version. This is the main software release version. Recovery Version Recovery image version. Boot Version Booting code version. Kernel Version Kernel version. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 145 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Android Version Android OS version. System Up Time System up time since the last reboot. ACCOUNT Users could configure each account on Account page.GXV3275 has six independent SIP accounts that can be configured on an individual configuration page. Users could select Account X in the menu bar on WEB GUI to enter the corresponding account configuration page. See figure 141. The account page has five parts as General Settings, Network Settings, SIP Settings, Codec Settings and Call Settings. User could click the corresponding option on the navigation bar on the left to configure the subpage respectively. Figure 141 GXV3275 Web GUI Account -General Settings Table 12 Account/General Settings Parameters Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 146 x-PDFDivision GXV3275 User Manual Parameters Descriptions GXV3275 WEB GUI Account Active This field indicates whether to activate the account. The phone will not send login message to the SIP server if uncheck this option. Account Name The name associated with each account to be displayed on the LCD. SIP Server SIP User ID The URL or IP address of the SIP server. This is provided by your VoIP service provider (ITSP). User account information, provided by your VoIP service provider (ITSP). It's usually in the form of digits similar to phone number or actually a phone number. SIP Authentication SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from the SIP User ID. ID SIP Authentication Password The account password required for the phone to authenticate with the ITSP (SIP) server before the account can be registered. Voice Mail UserID This parameter allows you to access voice messages by pressing the MESSAGE Name Tel URI button or Dial the Access Number button on the phone. The SIP server subscriber's name (this function should be supported by SIP server) that will be used for Caller ID display. The default is Disabled. If the phone has an assigned PSTN telephone number, this field should be set to "Enabled", or should be set to Disabled. If set to "Enable", Then a "User=Phone" parameter will be attached to the Request-Line and "TO"
header in the SIP request. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 147 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 142 GXV3275 Web GUI Account-Network Settings Table 13 Account/Network Settings Parameters Parameters Description Outbound Proxy IP address or URL of the Outbound Proxy, Media Gateway, or Session Border Controller. It's used by the phone for Firewall or NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and ONLY an Secondary Outbound Proxy DNS Mode Outbound Proxy can provide a solution. IP address or URL of the Secondary Outbound Proxy. This parameter controls how the Search Appliance looks up IP addresses for hostnames. There are three modes: A Record, SRV, NATPTR/SRV. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV". Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 148 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI NAT Traversal This parameter configures whether the NAT traversal mechanism is activated. If set to "STUN" and STUN server is configured, the phone will route according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port-Restricted Cone, the phone will try to use public IP addresses and port number in all the SIP&SDP messages. The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be "Keep-alive". Configure this to be NO" if an outbound proxy is used. "STUN" cannot be used if the detected NAT is symmetric NAT. Set this to "VPN" if OpenVPN is used. Proxy-Require A SIP Extension to notify the SIP server that the phone is behind a NAT/Firewall. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 149 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 143 GXV3275 Web GUI Account-SIP Settings Table 14 Account/SIP Settings Parameters Parameters Description Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 150 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI SIP Registration The default setting is "Yes. Selects whether or not the phone will send SIP Register messages to the proxy/server. If set to "No, the phone will not send SIP Register messages to the proxy/server. Unregister Before If set to "Yes", the SIP user's registration information will be cleared when the phone reboots. The SIP Contact header will contain "*" to notify the server to unbind the New Registration connection. The default setting is "No". Register Expiration Specifies the frequency (in minutes) in which the phone refreshes its registration with the specified registrar. The default value is 60 minutes (1 hour). The maximum value
(m) is 64800 minutes (about 45 days). The minimum value is 1 minute. Wait Time Retry Registration (s) Local SIP Port SUBSCRIBE for MWI Session Expiration The default value is 20 seconds. The amount of time in which the phone will retry the registration process in the event that is failed. Defines the local SIP port used to listen and transmit. The default setting is "No". When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent periodically. Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The
(s) default value is 180 seconds. The SIP Session Timer extension that enables SIP sessions to be periodically
"refreshed" via a SIP request (UPDATE, or re-INVITE). If there is no refresh via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Min-SE (s) The minimum session expiration (in seconds). The default value is 90 seconds. UAC Specify Refresher UAS Specify Refresher As a Caller, select UAC to use the phone as the refresher; or select UAS to use the Callee or proxy server as the refresher. As a Callee, select UAC to use caller or proxy server as the refresher; or select UAS to use the phone as the refresher. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 151 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Force INVITE The Session Timer can be refreshed using the INVITE method or the UPDATE method. Select "Yes" to use the INVITE method to refresh the session timer. Caller Request Timer Callee Request Timer Force Timer If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it makes outbound calls. If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it receives inbound calls. If Force Timer is set to "Yes", the phone will use the session timer even if the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party supports this feature. To turn off the session timer, set caller Request Timer, callee Request Timer and Force Timer all to "No". Enable 100rel The use of the PRACK (Provisional Acknowledgment) method enables reliability to SIP provisional responses (1xx series). This is very important in order to support PSTN internetworking. To invoke a reliable provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. Use Privacy Defines whether or not the Privacy header will be in the SIP INVITE message. The default setting is default. Header Use P-Preferred-Identit y Header SIP Transport Defines whether or not the P-Preferred-Identity header will be in the SIP INVITE message. The default setting is default. Determines the network protocol used for the SIP transport. Users can choose from UDP / TCP /TLS. The default setting is UDP. Symmetric RTP Defines whether symmetric RTP is supported or not. Defines whether SIP Instance ID is supported or not. The default setting is "Yes". Support SIP Instance ID Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 152 x-PDFDivision GXV3275 User Manual Validate Incoming SIP Messages Validate Incoming INVITE Session SIP T1 Timeout Defines whether the incoming SIP messages will be validated or not. GXV3275 WEB GUI If set to "Yes", the phone will response to SIP 401 Unauthorized to validate the incoming INVITE message. The default setting is "No". The default setting is 0.5 seconds. SIP T1 Timeout is the RTT (Round-Trip Time) evaluation between the server and client. If the wait time is long, please choose a larger value in order to guarantee the stability. SIP T2 interval The default setting is 4 seconds. This option configures the SIP Protocol T2 Timer (In Seconds). T2 Timer determines the time interval of INVITE Response and non-INVITE Request. Remove OBP from route The default setting is "No". This is used for the SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. Enable SCA If set toYes, SCA (Broadsoft standard) will be used as the register account. The default setting is "No". Enable BargeIn If set toYes, users could barge the current call on the shared line. The default setting is "No". If set to Yes, call park will be automatically filled in. The default setting is "No". Auto-filling Pickup Feature Code Pickup Feature Configure pickup service code for call park Code Line-seize Timeout Configure the timeout (in seconds).The default setting is "15 seconds". Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 153 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 144 GXV3275 Web GUI Account- Codec Settings Table 15 Account/Codec Settings Parameters Parameters Description DTMF This parameter specifies the mechanism to transmit DTMF digits. There are 3 supported modes:
In audio: DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs), Via RTP (RFC2833). DTMF signal with identified RTP packets, it can be learnt that the package in the RTP packet header is DTMF packet and the type of DTMF signal. Via SIP INFO. Use INFO message of SIP signaling to carry DTMF signal. The main deficiency is DTMF signal and media package may not synchronized due to the separate transition of SIP control signaling and Real Time Protocol (RTP). The default is RFC2833. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 154 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI DTMF Payload Species the DTMF payload type using RFC2833. The default is 101. Type Preferred Vocoder 45 different vocoder types are supported on the phone, including G.711 A-law
(PCMA), G.711 U-law (PCMU), G.722, G.726-32and iLBC. Users can configure vocoders in a preference list that is included with the same preference order in SDP message. Support RFC5168 If set to Yes, the video call would support RFC5168. The default setting is "No". H.264 Image Size Supports 720P4CIFVGA CIF QVGA QCIF. Video Bite Rate Configure the bite rate for video call. The default setting is "2048kbps ". SDP Bandwidth Standard, Media Level, Session Level, No Attribute H.264 Payload Type SRTP Silence Input H.264Payload value. The range is 96-127. The default setting is 99. The default setting is "Disable". Users could choose force SRTP execution or execute SRTP with negotiation mode. Controls the Silence suppression/ Voice activity detectionVAD.If set to Yes, the phone will send a small quantity of VDA packets other than the voice packets when suppression no voice stream detected during a call. The default setting is "No". Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 155 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Voice Frames Per Configures the number of voice frames transmitted per packet.( The maximum value of IS limit that based on Ethernet packets is recommended to be 1500 bytes or TX 120Kbit/s) When configuring this, it should be noted that the "ptime" value for the SDP will change with different configurations here. This value is related to the codec used and the actual frames transmitted during the in payload call. i.e., If set the first code to G. 723 and voice frame/TX" to 2, for the reason G. 723 voice frame includes 30 milliseconds of audio, the "ptime" value is 60 milliseconds in the SDP packet of INVITE request. Similarly if set the first code to G. 729/ G. 711/
G. 726 and voice frame/TX" to 2, then the "ptime" value is 20 milliseconds. If the "Speech frame/TX exceeds its the maximum value, the phone will save the maximum value to correspond with the choice of the first coding. PCM maximum value: 10 frame (x10 milliseconds) ;
G.726 maximum value: 20 frame (x10 milliseconds) ;
G.723 maximum value: 32 frame (x10 milliseconds) ;
G.729 maximum value: 64 frame (x10 milliseconds) ;
Adjust the above parameters will also change the dynamic jitter buffer. The phone has a dynamic jitter buffer processing algorithm. The jitter buffer scope is 20 to 200 milliseconds. For end users, it is recommended to use the default setting, as incorrect settings may influence the audio quality. Jitter Buffer Type Selects either Fixed or Adaptive based on network conditions. The default setting is
"Adaptive". Jitter Buffer Length The default setting is "Medium". Selects Low, Medium, or High based on network conditions. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 156 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 145 GXV3275 Web GUI Account Call Settings Table 16 Account/Call Settings Parameters Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 157 x-PDFDivision GXV3275 User Manual Parameters Description GXV3275 WEB GUI Start Video Press the Conference button will automatically connect the active line to the Automatically conference. Remote Video Request Configure video request type. Three options are available: Prompt, Accept, deny. The default setting is Prompt. Dial Plan Prefix Set dial prefix. Any numbers dialed with this account will automatically add this prefix Dial Plan Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #;
2. Grammar:
x - any digit from 0-9;
xx - at least 2 digit numbers from 0-9;
^ - exclude
[3-5] - any digit of 3, 4, or 5
[147] - any digit of 1, 4, or 7
<2=011> -when the digit is 2, it will be replaced with 011 Set to {x+} allows dial out with all digits. 3. Example:
{[369]11 | 1617xxxxxxx} - allows dialing numbers 311, 611 and 911 and 1617 area code
{^1900x+ | <=1617>xxxxxxx} prevents dialing any number started with 1900 and 1617 area code will be added automatically when dialing number with 7 digits length;
The default setting is "No". If set to "Yes" and the server support this function, the phone will use the "Refer-To" header for attended transfer. Refer-To Use Target Contact Auto Answer The default setting is "No". If set to "Yes", the phone will automatically turn on the speaker phone to answer incoming calls. Send Anonymous If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous, essentially blocking the Caller ID to be displayed. Anonymous Call The default setting is "No. If set to "Yes", anonymous calls will be rejected. Rejection Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 158 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Call Log Three options. The default is log all calls. log all calls: Log all calls;
Only log incoming/outgoing calls: Disable Missed calls record. Disable call log: Disable call record. Special Feature The default setting is "Standard". Users may need to select special features to meet the specific requirements of different soft switch vendors. Feature Key Call features can be synchronized with SIP server. Synchronization Enable Call The default settings is "no". The local supports call transfer, call waiting and call Features forwarding. i.e.: * 72 + number means sets unconditional transfer number via call function. When the local call function conflicts with the server, local call function can be shut down. Please refer to chapter Activate Call Features for more details. No Key Entry Defines the timeout (in seconds) for no key entry. If no key is pressed after the Timeout (s) timeout, the digits will be sent out. The default value is 4 seconds. Ring Timeout (s) Defines the timeout (in seconds) for the rings on no answer. The default setting is 60 seconds. Use # as Dial Key Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#" key will immediately dial out the input digits. In this case, this key is essentially equivalent to the "Send" key. If set to "No", the "#" key is included as part of the dialing string. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 159 x-PDFDivision GXV3275 User Manual 3-Party GXV3275 WEB GUI Defines whether the call will be transferred once the conference host hangs up the Conference host phone. If check, the other two parties will still on line if the host hangs up.The default transfer the call is uncheck. Conference URI Configure Conference URIBroadsoft Standardaccording to N-way conference Broadsoft Call Enable Broadsoft Call Center. The default setting is No. Center Hoteling Event Enable Broadsoft event function. The default setting is No. Enable Broadsoft Call Center to make this take into effect. Call Center Status Enable Broadsoft Call Center Status. The default setting is No. Enable Broadsoft Call Center to make this take into effect. Account Ring Tone Allows users to configure different ringtone for the account. One System Ring ToneOnce selected, all calls will ring the System Ring Tone. Multiple Customer Ring ToneOnce selected, all calls corresponds to the specified account will ring the Customer Ring Tone. Users could also upload Call Forward Set Call Forward function. the mp3 files as the ringtones. Specifies the Call Forward Type in the drop-down menu:
Call Forward Type None: Disable Call Forward Unconditional: Forward all calls to particular number Time based: Forward calls based on the time range. Others: when phone is busy or not answered. Match Incoming This option defines the corresponding incoming ringtone. Users can choose different Caller ID ringtones. Custom Ringtone This option defines the corresponding incoming ringtone. Users can choose different ringtones. Upload Local MOH Click the "Browse" button to upload the audio file from PC. MOH audio file must Audio File be in.Wav or.Mp3 format. Warning: It may take a long time to upload MP3 format file, please wait patiently. The button will display as "processing" in the file uploading process, when finished uploading the button will change back to "browse". Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 160 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Enable Local MOH If set to Yes, the local MOH will be enabled. Users should upload the local MOH audio file. Users could play this MOH audio file while holding the call once enabled this function. The default setting is No. ADVANCED SETTINGS Users could set Security, Call Features, and Audio on the Advanced Settings page. Select Advanced Settings in the menu bar on WEB GUI. See figure 146. The account page has six parts as General Settings, Call Features, Video settings, Tone Generator, MPK General Settings, MPK LCD Settings. User could click the corresponding option on the navigation bar on the left to configure respectively. Figure 146 GXV3275 Web GUI-Advanced Settings Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 161 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Table 17 Advanced Settings/General Settings Parameters Parameters Description Local RTP Port Defines the local RTP-RTCP port pair used to listen and transmit. It is the base RTP port for channel 0. Users should configure 2 ports for one RTPdialogue: one for RTP and the other for RTCP. When configured, channel 0 will use this port_value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2 for RTP and port_value+4 for RTCP. The default value is 5004. Use Random Port When set to "Yes", this parameter will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple phones are behind the same full cone NAT. The Default setting is "Yes". Disable in-call Disable in-call DTMF. DTMF display Keep-alive Interval
(s) Specifies how often the phone sends a blank UDP packet to the SIP server in order to keep the port on the NAT router to open. The default setting is 20 seconds. STUN Server The IP address or Domain name of the STUN server to solve NAT Traversal. Use NAT IP The NAT IP address used in SIP/SDP messages. This field is blank at the default settings. SIP TLS Certificate SIP TLS Private GXV3275 supports SIP over TLS via the built-in private key and SSL certificate. The custom SSL certificate used for SIP over TLS should be in X.509 format. Users could custom SSL private key. The custom SSL Private key used for SIP over TLS should be in X.509 format. Key Defines the SSL Private key password used for SIP over TLS. SIP TLS Private Key Password Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 162 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 147 GXV3275 Web GUI Advanced Settings-Call Features Table 18 Advanced Settings/Call Features Parameters Parameters Description Always Ring If set to Yes, the incoming call will ring through speakers when using headphones. speaker The default is "No". Auto Conference If set to Yes, when during an active or more calls, users could press the Conference icon to join all the current lines on the phone. The default setting is "No". The default setting is "No". If set to Yes, disables the call waiting on the third party when two table telephone set up calls. Disable Call-Waiting Disable Dialplan If set to "Yes", disables dialing plans. The default setting is "No". Disable The default setting is "No". If set to "Yes, disable the call waiting tone when call Call-Waiting Tone waiting is on. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 163 x-PDFDivision GXV3275 User Manual Disable DND Reminder Ring Disable IP-Call mode Use Quick IP-Call mode Disable Conference Disable Transfer GXV3275 WEB GUI The default setting is "No". If set to "Yes", the ring splash that indicates an incoming call when DND is enabled will not be played. The default setting is "No". If set to "Yes", the phone cannot make IP calls via IP-Call mode. Users can dial an IP address under the same LAN/VPN segment by entering the last octet in the IP address.It is recommended that enable this mode when using the restricted static IP. Go to Settings>Advanced Settings page, set Fast IP Dial Modeto Yes, dial #XXX
(X is 0-9 and XXX <=255), phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. The default setting is "No". If set to "Yes", the Conference function will be disabled. The default setting is "No". If set to "Yes", the TRANSFER function key will be disabled. All Transfer operations will be failed. Default Transfer Blind transfer and attended transfer is optional. Mode Escape # as %23 in SIP URI Offhook Auto Dial The default setting is "Yes". Replaces # by %23 for some special situations. The phone will only use the first account to dial out. Once enabled, only one extension could realize this function while others cant. The phone will dial automatically the number when the phone is offhook or press the hands-free button. Offhook Timeout(s) The phone will exit the dial-up interface when offhook timeout. The default is "30 seconds ". Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 164 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 148 GXV3275 Web GUI Advanced Settings-Video Settings Table 19 Advanced Settings/Video Settings Parameters Configure the frame rate for SIP video call. The default setting is 15 Frames/
Second. Frame Rate Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 165 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 149 GXV3275 Web GUI Advanced Settings-Tone Generator Table 20 Advanced Settings- Tone Generator Parameters Parameters Description Call Progress Users can configure ring or tone frequencies based on parameters from the local telecom provider. By default, they are set to the North American standard. Tones Frequencies should be configured with known values to avoid uncomfortable high pitch sounds. ON is the period of ringing (On time in ms) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ONms and a pause of OFFms and then repeat the pattern. Up to three cadences are supported. Ring Back Tone This defines the ring cadence for the phone. The default setting is: c=2000/4000. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 166 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 150 GXV3275 Web GUI Advanced Settings-MPK General Settings Table 21 Advanced Settings/ MPK General Settings Parameters BLF Call-pickup The prefix when the phone using MPK to call up. Each account is set to **by Prefix default. The Event List URI in MPK list, it requires server support. Users should firstly Event List URI configure a Event List URI including expanded list on the server (i.e.:
BLF1006@myserver.com) and fill in URI without a domain name (i.e.BLF1006). Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 167 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 151 GXV3275 Web GUI Advanced Settings- MPK LCD Settings Table 22 Advanced Settings/ MPK LCD Settings Parameters Configure MPK key mode on the GXV3275 extension board Speed Dial: Dial the uesr ID on the extension board. BLF: Monitor the call ID status on the extension board. Call Transfer: Transfer the current active call to the user ID on the extension board. Key Mode Call Intercom: Paging/Intercom User ID on the expansion board. Speed Dial via Active: Similar to Speed Dial. The difference is to call via the activated account. i.e., if account 2 is activated when offhook, the phone will call the user ID on the extension board via account 2. Dial DTMF: Dial DTMF of user ID on the extension board in an active call. Call Park: Configure call park code when park or answering the call. The configured MPK will be displayed in MOK list. Users cold user up/down button or more buttons to move, edit and delete the members in the list. Configure the SIP account MPK key uses. MPK List Account Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 168 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Name User ID Configure the name of the corresponding MPK key Configure the user ID of the corresponding MPK key Display Format Display MPK format: User name, User ID, User ID(User Name) Show Display Name from Server MAINTENANCE Users could configure the Upgrade, TR-069 and Time &Date on GXV3275. Select Maintenance in the WEB GUI menu bar to enter the maintenance page. See figure 152. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 169 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 152 GXV3275 Web GUI-Maintenance Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 170 x-PDFDivision GXV3275 User Manual Table 23 Maintenance/Network Settings Parameters Parameters Specifications GXV3275 WEB GUI Address Type Allows users to obtain IP address via the following modes DHCP: Obtain IP address form DHCP server automatically. PPPoE: Dial up via PPPoE. Static IP: Static IP address configured by administrator. DNS Server 1 Enter the DNS Server 1. DNS Server 2 Enter the DNS Server 2. Enable LLDP Layer 3 QoS for SIP Layer 3 QoS for Audio Layer 3 QoS for Video Layer 2 QoS 802.1Q/VLAN Tag Layer 2 QoS 802.1p Priority Value 802.1x mode Procy Defines the Layer 3 QoS parameter for SIP packets. This value is used for IP Precedence, Diff-Serv or MPLS. Defines the Layer 3 QoS parameter for Audio packets. This value is used for IP Precedence, Diff-Serv or MPLS. Defines the Layer 3 QoS parameter for Video packets. This value is used for IP Precedence, Diff-Serv or MPLS. Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0. NOTE: If the Layer 2 is uncertain, please dont modify the Layer 2 tag and priority. Wrong configuration may cause IP access failure on the phone. Assigns the priority value of the Layer2 QoS packets. The Default value is 0. Allows the user to enable 802.1 x modes on the phone. Connect to the proxy server. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 171 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 153 GXV3275 Web GUI Maintenance-Time Settings Table 24 Maintenance-Time Settings Parameters Parameters Specification Assigned NTP Server Address DHCP Option 42 Defines the URL or IP address of the specified NTP server to synchronize the date and time with NTP server. Defines whether DHCP Option 42 should override NTP server or not. When enabled, DHCP Option 42 will override the NTP server to synchronize the date and time on the override NTP phone. The default setting is "Yes". server DHCP Option 2 to Allows device to get provisioned for Time Zone from DHCP Option 2 in the local server automatically. The default setting is "No". override Time Zone setting Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 172 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Time Zone Controls the date/time display according to the specified time zone. If DHCP Option2 is enabled, the DHCP server will skip this setup to control the time zone configuration on the phone directly. Time Display Configures the time display format on the LCD. Format Date Display Configures the date display format on the LCD. Format Figure 154 GXV3275 Web GUI Maintenance-Web/SSH Access Table 25 Maintenance/ Web/SSH Access Parameters Parameter Description Disable SSH The default setting is No. If set to Yes, the phone will not allow any SSH access to the phone. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 173 x-PDFDivision GXV3275 User Manual Access Method Port GXV3275 WEB GUI Allows users to select HTTP or HTTPS for Web Access. This field is for customizing the port for Web Access via HTTP. By default, HTTP uses port 80 and HTTPS uses port 443. Admin Password Allows users to change the admin password. Only the administrator could configure the Advanced Configuration page. This field is case sensitive with a maximum length of 32 characters. User Password Allows the administrator to set the password for user-level GUI access. This field is case sensitive with a maximum length of 32 characters. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 174 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 155 GXV3275 Web GUI Maintenance-Upgrade Table 26 Maintenance/Upgrade Parameters Parameters Description Configuration via Set LCD menu configuration permission. No Limited or General Settings is optional. LCD Menu Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 175 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI XML Config File The password for encrypting the XML configuration file using OpenSSL. This is Password required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Input the authenticated user name if HTTP/HTTPS or configured server adopts User Name authentication mode. HTTP/HTTPS Input the authenticated user password if HTTP/HTTPS or configured server adopts Password User authentication mode. Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP, HTTPS or manual upload. Firmware Server Path Configure Server Path Defines the IP address or domain name for the firmware upgrade server. Defines the IP address or domain name for the file server. Firmware File The default setting is Empty. If configured, only the firmware with the matching Prefix encrypted prefix will be downloaded and flashed into the phone. This option appeals to service provider. End users don't need to fill in this option. Firmware File The default setting is Empty. End users don't need to fill in this option. Postfix Configure File The default setting is Empty. End users don't need to fill in this option. Prefix Configure File The default setting is Empty. End users don't need to fill in this option. Postfix mDNS Server If set to Yes, the device allows mDNS to rewrite configure/firmware server. The default setting is Yes. DHCP Option 66 The default setting is No. If set to Yes, the device will obtain IP address as well as Override Server firmware upgrade server address via DHCP(configured via DHCP). The address will override the path the Firmware Server Path specifies to fulfill auto deployment. The upgrade will use force TFTP. DHCP Option 120 Override SIP Server Enables DHCP Option 120 from local server to override the SIP Server on the phone. 3CX Auto Enables automatic provision feature on the phone when 3CX is used as the SIP Provision server. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 176 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Automatic Upgrade This function is set for the network service provider. The default setting is "No". If set the checking time for every week/day/intervals, the Auto Upgrade and the corresponding configurations will be enabled. Input the period time for checking software upgrade or configuring upgrade in the textbox. The shortest interval is 60 minutes. If set to No, the device only to upgrade when reboot. Period Time of Specifies the time period to check for firmware upgrade (in minutes). The default Upgrade Checking setting is 10080 minutes (7 days). Hour of the Day Defines the hour of the day0-23 to check the HTTP/TFTP server for firmware
(0-23) upgrades or configuration files changes. Day of the Week Defines the day of the week0-6 to check the HTTP/TFTP server for firmware
(0-6) upgrades or configuration files changes. Automatic Upgrade Defines the rules for automatic upgrade. Rule Automatic Reboot for Upgrade without confirm boxes Authenticate Conf File If set to Yes, the device will reboot automativally for upgrade after downloading the upgrade firmware. Otherwise the prompt for reboot will pop up on LCD before reboot. The default setting is Yes. If set to Yes, Authenticates configuration file before acceptance. Factory Reset Restore to factory default settings. Restore mode: Reset all data, Reset VoIP data, Reset user data. Press the Reset button after selecting the reset mode. Note: Please back up data before reset in order to avoid data loss. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 177 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 156 GXV3275 Web GUI Maintenance-Syslog Table 27 Maintenance/Syslog Parameters Parameters Description Syslog Server The URL/IP address for the syslog server. This function appeals to the VOiP service server. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 178 x-PDFDivision GXV3275 User Manual Syslog Level GXV3275 WEB GUI Selects the level of logging for syslog. The default setting is None. It means send no syslog. The 4 levels from high to low are: DEBUG, INFO, WARNING and ERROR. Syslog messages are sent based on the following events:
product model/version on boot up (INFO level);
NAT related info (INFO level);
sent or received SIP message (DEBUG level);
SIP message summary (INFO level);
inbound and outbound calls (INFO level);
registration status change (INFO level);
negotiated codec (INFO level);
ethernet link up (INFO level);
SLIC chip exception (WARNING and ERROR levels);
Memory exception (ERROR level). Figure 157 GXV3275 Web GUI Maintenance-Logcat Table 28 Maintenance/Logcat Parameters Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 179 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Parameters Description Clear Log Log Tag Press the clear log button to clear log. Specifies the log tag to filter the log. Log Level Selects the log priority in the drop-down menu. Figure 158 GXV3275 Web GUI Maintenance Debug Table 29 Maintenance/Debug Parameters Parameters Description Capture Trace Press Start to start capturing a trace and press Stop to discontinue .Capture Trace will help to diagnosis. The default is disabled. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 180 x-PDFDivision GXV3275 User Manual View Trace GXV3275 WEB GUI Press LIST to view the list of captured traces. It will show the time when the trace was captured. Click on the name of the file to download and view the trace. Figure 159 GXV3275 Web GUI Maintenance-Language Table 30 Maintenance-Language Parameters Parameters Description Language Select the language displayed on the phone. GXV3275 supports multi language:
Chinese, English, Spanish, French, Russian and etc. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 181 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Figure 160 GXV3275 Web GUI Maintenance-TR-069 Table 31Maintenance/TR-069 Parameters Parameters Description Enable TR-069 If set to "Yes", the phone will send session connection request to the ACS. ACS URL URL for TR-069 Auto Configuration Servers (ACS). There are 2 methods toidentify ASC server:
IP Address i.e: http://10.10.10.1:9090 Domain Name i.e:http://huawei.acs.com:9090 NOTE: 9090 is the port number of ASC server ACS username ACS username to authenticate TR-069 when the phone sends connecting request to ASC. It should be in accordance with ASC configuration. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 182 x-PDFDivision GXV3275 User Manual ACS password Periodic Inform Enable GXV3275 WEB GUI ACS password for TR-069. It should be in associated with ASC configuration. If set to "Yes", the phone will send inform packets to the ACS periodically. Periodic Inform Sets up the periodic inform interval (in seconds) to send the inform packets to the Interval (s) ACS. Connection Request Username The username to authenticate ACS when the ASC server sends connecting request to the phone. It should be in associated with ASC configuration. Connection The password for the ACS to connect to the phone. The phone should in accordance Request Password with ACS server configuration. Connection The port for the ACS to connect to the phone. It cannot be occupied by other Request Port applications, i.e: the device cant use the port that SIP 5060 or 5004 uses. CPE Cert File The Cert File for the phone to connect to the ACS via SSL. CPE Cert Key The Cert Key for the phone to connect to the ACS via SSL. Figure 161 GXV3275 Web GUI Maintenance-Contacts Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 183 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Table 32 Maintenance/Contacts Parameters Parameters Description Import/Export Supports import/export Contacts: UTF-8GBKUTF-16UTF-32Big5
[J1]:
File Encoding Big5-HKSCS Shift-JIS IOS8859-1 IOS8859-15 File Type Supports import/export Contacts: XMLVCardCSV. Windows-1251,EUC-KR. Save Phonebook to PC Clear The Old List Replace Duplicate Items Local File Download Clear The Old List Replace Duplicate Items Allow users to save XML file to PC.Click Save to save the pop-up XML file to PC. The phone will delete all the old list before downloading new ones if check. The default is uncheck. The phone will delete all the duplicated items before downloading new ones if check. The default is uncheck. Click Browse to select XML file and download it to the phone. The phone will delete all the duplicated items before downloading new ones if check. The default is uncheck. The phone will delete all the duplicated items before downloading new ones if check. The default is uncheck. Download Mode Select network download mode: OFF/TFTP/HTTP. Supports import/export Contacts: UTF-8GBKUTF-16UTF-32Big5 File Encoding Big5-HKSCSShift-JISIOS8859-1IOS8859-15 Windows-1251,EUC-KR. The default is UTF-8. Download Server Set up the server to download with from network. Click Download to download Contacts file to the phone from the Download Now configured server. Download Interval Note: The contacts file must be the formatted file the phone supports. The interval to download from server. The default is None, namely will not automatically request download, users can set up as needed. Note: Please download phonebook for more GXV3275 xml info; refer to GXV3275 xml Contacts Guide for details. http://www.grandstream.com/products/gxp_series/gxV3275/documents/gxV3275_xml_phone Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 184 x-PDFDivision GXV3275 User Manual book_guide.pdf GXV3275 WEB GUI Figure 162 GXV3275 Web GUI Maintenance-LDAP Book Table 33 Maintenance/LDAP Book Parameters Parameters Descriptions Server Address LDAP server address, users could input IP address or domain name. Port Set up the port number of LDAP server. Base DN directory to inquire contacts.i.e., dc=grandstream, dc=com Set up the base DN to inquire on the serve ,namely under which ou=Boston, dc=grandstream, dc=com User Name Set up the username to login LDAP server. Some LDAP servers support anonymous login without username. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 185 x-PDFDivision GXV3275 User Manual Password GXV3275 WEB GUI Set up the password to login LDAP server. If the LDAP server support anonymous, users could login without password. Set up the name attribute of each record returned from LDAP search. LDAP Name Attributes It allows users to configure multiple name attribute separated by spaces. i.e., gn cn sn description Set up the number attribute of each record returned from LDAP search. It allows users to configure multiple number attribute LDAP Number Attributes separated by spaces. i.e., telephoneNumber telephoneNumber Mobile Set up the mail attribute of each record returned from LDAP search. It allows users to configure multiple mail attribute separated by LDAP Mail Attributes spaces. i.e., mail mail mailbox Set up the filter when configure name inquiry.i.e.,
(|(telephoneNumber=%)(Mobile=%) return all telephoneNumber or LDAP Name Filter contacts with specified filter value in Mobile f.
(&(telephoneNumber=%) (cn=*)) return all contacts with specified filter value with cn field in telephoneNumber. Set up the filter when configure number inquiry.i.e.,
(|(telephoneNumber=%)(Mobile=%) return all telephoneNumber or LDAP Number Filter contacts with specified filter value in Mobile. LDAP Mail Filter
(&(telephoneNumber=%) (cn=*)) return all contacts with specified filter value and the set cn field in telephoneNumber. Set up the filter when configure mail inquiry.i.e.,
(|(mail=%)(mailBox=%)) return all contacts with specified filter value in Mail orMailbox .
(!(mail=%)) return all contacts without specified filter value in Mail ;
(&(mail=%) (cn=*)) return all contacts with specified filter value and the set cnfield in mail. LDAP Displaying Name Display onscreen name attribute, up to three attributes. Such Attributes Max Hits as:%cn %sn %telephoneNumber Set up the max hit return to the LDAP server. If set to 0, the server will return all searched results. The default setting is 50. Search Timeout(ms) Set up the search timeout return after inputting search info.The Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 186 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI LDAP Lookup For Dial default setting is 0. Set up whether to appy LDAP lookup for dial. The default setting is No. LDAP Lookup For Set up whether to appy LDAP lookup for incoming call. The default Incoming Call setting is No. Figure 163 GXV3275 Web GUI Maintenance-Device Manager Table 34 Maintenance/Device Manager Parameters Parameters Description AE Mode Bright environment and dark environment are optional. Disable Missed Call If set to Yes, the LCD backlight will be disabled when there is a Backlight missed call. The default setting is No. Disable Missed Call If set to Yes, the LCD backlight will be disabled when there is a Indicator missed call. The default setting is No. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 187 x-PDFDivision GXV3275 User Manual GXV3275 WEB GUI Disable MWI Indicator Set up whether to disable LED MWI Indicator when there is a unread message. The default setting is No. Disable New Message If set to Yes, the indicator will be disabled when there is a new Indicator message. The default setting is No. Disable Contact or If set to Yes, the indicator will be enabled when the storage of Message Full Indicator contacts or messages is full. The default setting is No. Disable Indicator When LCD is Off If set to Yes, the indicator will be disabled when LCD is Off. The default setting is No. RJ9 Headset TX Gain The headphone volume setting controls the sent-out audio signal.
(dB) The default is 0. RJ9 Headset RX Gain The headphone volume setting controls the received audio signal.
(dB) The default is 0. 3.5mm Earphone TX Gain (dB) 3.5mm Earphone RX Gain (dB) Headset Type Select Normal headset or EHS headset type. Accept Call and Speaker Set whether to accept call and speaker Dial In RJ9 Headset Dial In RJ9 Headset automatically. Automatically Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 188 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING UPGRADING AND PROVISIONING GXV3275 supports software upgrade via TFTP or HTTP/HTTPS. Go to Advanced Settings page to configure. CONFIGURATION FILE DOWNLOAD Grandstream SIP Devices can be configured via the WEB Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The Config Server Path is the TFTP, HTTP or HTTPS server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path". A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and multiple digit numeric numbers. i.e., P2 is associated with the Admin Password in the Web GUI->Maintenance->Web/SSH Access page. Note: For a detailed parameter list, please refer to the corresponding firmware release configuration template. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 189 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING When a Grandstream Devices boots up or reboots, it will issue a request for a configuration XML file named "cfgx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the device, i.e., "cfg000b820102ab". The configuration file name should be in lowercase letters. For more details on XML provisioning, please refer to:
http://www.grandstream.com/general/gs_provisioning_guide_public.pdf CONFIGURE SERVER CONFIGURE TFTP SERVER The following chapter will take 3CDaemon TFTP as an example. 1. Open the HTTP server, as shown in figure 164 below. Figure 164 HFTP Server Interface 2. Click Configure TFTP Serverto bring out the dialog as shown in figure 165. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 190 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING Figure 165 HFTP Server Interface -Configure Dialog 3. Set the path to save the file under Upload/DownloadinTFTP Configurationtab. Figure 166 Set HFTP Server Path 4. Select the path then click Ok to bring out the following dialog. Figure 167 Confirm Changes Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 191 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING 5. Click Yes to confirm changes. 6. Click Ok to close the dialog. Note: The file uploaded to sever should be unzipped.bin file. CONFIGURE HTTP SERVER The following chapter will take 3CDaemon TFTP as an example. You could obtain Apache HTTP server installation provisioning from http://httpd.apache.org, and follow the wizard to complete the default installation. The following chapter will take using Apache HTTP Server2.2 in Windows XP as an example. 1. Open Apache server, go to Start > All Programs > Apache HTTP Server 2.2 > Monitor Apache Servers on a PC installed with Apache server. The icon in the notification area of the taskbar indicates the Apache server has been enabled. Select "Start" to enable the server when see
. 2. Save the file under the following path:
Installation Path\Apache Software Foundation\Apache2.2\htdocs. Note If the file is saved under htdocs folder, the URL format for the phone to access Apache server is: http:// IP address of the PC installed with Apache server. i.e., http://192.169.1.51 If the file is saved under htdocs subfolder, the URL format for the phone to access Apache server is: http:// IP address of the PC installed with Apache server
/Subfolder Name. i.e., http://192.169.1.51/filename Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 192 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING FIRMWARE UPDATE GXV325 supports the following ways to update Update via upload firmware file Manual update via firmware file Auto update via firmware server This chapter will introduce the three upgrade methods in details. Note:
It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device in the process of update or it might be fail. Please unpack the compression package before upload the file for update. UPDATE VIA UPLOAD FIRMWARE FILE 1. Go to Maintenance> Upgrade, set the update type to Manual and click the Upload button. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 193 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING Figure 168 Select Firmware File 2. The pop-up dialog will show on screen, users could confirm to update according to the prompt. MANUAL UPDATE The steps to update file via HTTP are the same as via TFTP. Theis chapter will take via TFTP as an example. 1. Go to Maintenance>Upgrade, Select No in Automatic Upgrade ,as shown in figure 169. Figure 169 Set up Auto Update 2. Go to Maintenance>Upgrade, Select Always Check at Bootup in Automatic Upgrade Rule option, as shown in figure 170. Figure 170 Set up Automatic Upgrade Rule 3. Set up upgrade mode and upgrade server. Select TFTPin Upgrade Viaoption and input the local TFTP server address in the Firmware Server Path option. URL and IP address are optional. See figure 171. Figure 171 Set up Firmware update Mode Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 194 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING 4. Uncheck DHCP Option 66 Override Server, as shown in figure169.If check, it allows the phone to obtain IP address as well as the upgrade server address via DHCP. This address will override the Firmware server path configured in step 3. Figure 172 Set up whether to Enable Option 66 Override Server 5. Click Save to save the change. 6. Click the Reboot icon to boot up the phone and upgrade the device. AUTO UPGRADE The steps to upgrade via HTTP are the same as steps via TFTP. This chapter will take via TFTP as an example 1. Go to Maintenance>Upgrade, set up the rational upgrade check interval in Automatic Upgrade option as shown in figure 173. Figure 173 Automatic Upgrade Setting 2. Go to Maintenance>Upgrade, Select Always Check at Bootup in Automatic Upgrade Rule option, as shown in figure 174. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 195 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING Figure 174 Automatic Upgrade Rule Setting 3. Set up upgrade and upgrade server. Select TFTPin Upgrade Via option and input the local TFTP server address in the Firmware Server Path option. URL and IP address are optional. See figure 175. Figure 175 Upgrade Setting 4. Uncheck DHCP Option 66 Override Server, as shown in figure 180.If check, it allows the phone to obtain IP address as well as the upgrade server address via DHCP. This address will override the Firmware server path configured in step 3. Figure 176 Set up Whether to Enable DHCP Option 66 Server 5. Click Save to save the change. The phone will automatically upgrade when detects new firmware version on the sever. FACTORY RESET Warning Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 196 x-PDFDivision GXV3275 User Manual UPGRADING AND PROVISIONING WARNING: Restoring the Factory Default Settings will DELETE all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider VIA LCD MENU Follow the steps below to restore the GXV3275 to the factory default settings. 1. Press the MENU button and tap on Settings on GXV3275 desktop, or go to onscreen MENU->Settings >Advanced Settings >Factory Reset;
2. Tap on Factory Reset to bring out the dialog as shown in figure 177. 3. Click OK to restore the phone to factory settings. Figure 177 Factory Reset Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 197 x-PDFDivision GXV3275 User Manual VIA THE WEB GUI UPGRADING AND PROVISIONING 1. Login GXV3275 Web GUI and go to Maintenance->Upgrade page;
2. Click on the Reset button for Factory reset. See figure 178. Figure 178 Web GUI-Factory Reset 3. A dialog box will pop up shown in figure 179;
Figure 179 Web GUI-Confirm Factory Reset 4. Click OK to restore the phone to factory settings. VIA BUTTONS When the message waiting indicator LED goes out the first time after the GXV3275 is powered, press and at the meanwhile. When the indicator is on again, the phone will restore to factory settings. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 198 x-PDFDivision GXV3275 User Manual FAQs FAQs Q: Why my GXV3275 screen is dark?
Please check whether your phone is powered on. Please ensure that the GXV3275 is connected correctly to the power adapter. Q: Why my GXV3275 touch screen is not sensitive?
Check that the power adaptor for GXV3275 is the original 12V BY adaptor. Q: Why I cant hear the dial tone through my GXV3275?
Please ensure that all units of the GXV3275 have been installed and connected correctly. Please refer to <GXV3275 Quick Installation Guide> to install the phone. Q: Why my GXV3275 doesnt ring when there is an incoming call?
Please check whether the phone volume has been set to minimum. Tap on to turn up the volume. Q: Where can I check the GXV3275 IP address?
Please tap on the Account icon on the desktop then check the IP address on the upper left corner of the page. See figure 184. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 199 x-PDFDivision GXV3275 User Manual Q: How to change the user password?
FAQs Please login the WEB GUI, go to Maintenance->Web/SSH Access and input new password in the textbox of User Password option, save the change then reboot the phone. Please visit our website: http://www.grandstream.cn/ for answers to your more questions. Grandstream Co., Ltd Software Version1.0.0.9 Document Version0.2 200 x-PDFDivision
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2016-02-13 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Class II Permissive Change |
2 | JBP - Part 15 Class B Computing Device Peripheral | |||
3 | 2412 ~ 2462 | DTS - Digital Transmission System | ||
4 | 2014-04-03 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
5 | JBP - Part 15 Class B Computing Device Peripheral | |||
6 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 5 6 | Effective |
2016-02-13
|
||||
1 2 3 4 5 6 |
2014-04-03
|
|||||
1 2 3 4 5 6 | Applicant's complete, legal business name |
Grandstream Networks, Inc.
|
||||
1 2 3 4 5 6 | FCC Registration Number (FRN) |
0020352431
|
||||
1 2 3 4 5 6 | Physical Address |
126 Brookline Ave, 3rd Floor
|
||||
1 2 3 4 5 6 |
Boston, MA
|
|||||
1 2 3 4 5 6 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 5 6 | TCB Application Email Address |
s******@nemko.com
|
||||
1 2 3 4 5 6 |
T******@TIMCOENGR.COM
|
|||||
1 2 3 4 5 6 |
t******@timcoengr.com
|
|||||
1 2 3 4 5 6 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 3 4 5 6 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
app s | FCC ID | |||||
1 2 3 4 5 6 | Grantee Code |
YZZ
|
||||
1 2 3 4 5 6 | Equipment Product Code |
GXV3275
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 6 | Name |
N******** W********
|
||||
1 2 3 4 5 6 | Telephone Number |
1-617********
|
||||
1 2 3 4 5 6 | Fax Number |
1-617********
|
||||
1 2 3 4 5 6 |
N******@grandstream.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 6 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 5 6 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 6 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 6 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 3 4 5 6 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 5 6 | DTS - Digital Transmission System | |||||
1 2 3 4 5 6 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | IP Multimedia Phone | ||||
1 2 3 4 5 6 | IP MULTIMEDIA PHONE | |||||
1 2 3 4 5 6 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 5 6 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 6 | Purpose / Application is for | Class II Permissive Change | ||||
1 2 3 4 5 6 | Original Equipment | |||||
1 2 3 4 5 6 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 5 6 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 6 | Grant Comments | Class II Permissive Change. Power listed is conducted. | ||||
1 2 3 4 5 6 | Class II Permissive Change. | |||||
1 2 3 4 5 6 | Class II Permissive Change. Output Power listed is conducted. The device must be installed to provide a separation distance of at least 20 cm from all persons. The antenna within device must not be co-located or operating in conjunction with any other antenna or transmitter. | |||||
1 2 3 4 5 6 | Power listed is conducted. | |||||
1 2 3 4 5 6 | Output Power listed is conducted. The device must be installed to provide a separation distance of at least 20 cm from all persons. The antenna within device must not be co-located or operating in conjunction with any other antenna or transmitter. | |||||
1 2 3 4 5 6 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 6 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 6 | Firm Name |
MRT Technology (Suzhou) Co., Ltd
|
||||
1 2 3 4 5 6 |
Galanz
|
|||||
1 2 3 4 5 6 | Name |
W******** J******
|
||||
1 2 3 4 5 6 |
L**** H******
|
|||||
1 2 3 4 5 6 | Telephone Number |
86-51******** Extension:
|
||||
1 2 3 4 5 6 |
86-75********
|
|||||
1 2 3 4 5 6 | Fax Number |
86-75********
|
||||
1 2 3 4 5 6 |
r******@mrt-cert.com
|
|||||
1 2 3 4 5 6 |
I******@ecmg-global.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0007000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC | 2412.00000000 | 2462.00000000 | 0.2680000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0007000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
6 | 1 | 15C | CC | 2412.00000000 | 2462.00000000 | 0.2680000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC